Meet interesting and inspiring and entertaining people who show why Japan is a unique, fulfilling and sometimes frustrating place to do business.
We will discuss how to hire, train and retain talent. How to create values that motivate, and review best practices that have worked and attempts that have failed. David will be speaking to company presidents, CEOs, CFOs, HR professionals, coaches, consultants as well as sharing with you some of my own experiences and opinions discovered over the years in this great country.
The focus is simple: To explore how to succeed in business in Japan.
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Managing Global Operations with Scott Smalley from DSV Japan
Season 1 · Episode 54
Saturday, August 31, 2024 • Duration 43:34
Welcome back from the August break. On this episode of the podcast we sit down with the Managing Director and President of DSV Solutions in Japan, Scott Smalley. Scott is a senior management executive with over 35 years of experience, 25 of which have been dedicated to global logistics in Japan. Scott is bilingual, multicultural, well-connected and highly respected within the logistics industry and business in general in Japan. In this conversation we learn some of Scott’s strategies and advice for managing global operations in Japan, and multinationally.
In this episode you will hear:
Some of the unique advantages to working in global logistics for different companies all over the world
Scott’s advice on how to get started in sales and be effective
The challenges involved in managing a logistics company in Japan
How DSV Japan are achieving their sustainability goals
How leaders can create stronger future organizations
About Scott Smalley:
Scott is a senior management executive with over 35 years of experience, 25 of which have been dedicated to global logistics in Japan. Currently, he serves as the Managing Director and President of DSV Solutions in Japan. Scott’s professional journey has been marked by a unique blend of strategic sales and operational expertise in global supply-chain management and logistics. As a bi-lingual, multicultural professional, Scott brings a wealth of experience and a deep understanding of the intricacies involved in managing global operations.
Although contract logistics has been Scott’s primary professional focus, he has extensive experience in freight forwarding and global customer relationship management. Throughout his career, he has collaborated with peers around the world to tackle complex supply-chain challenges, leveraging his global connections and insights to drive successful outcomes.
Scott’s career is defined by a strong entrepreneurial spirit and a keen focus on the bottom line. He has consistently demonstrated his ability to design innovative supply-chain products and services, leading by example to ensure successful implementations. Scott is also deeply committed to coaching and encouraging his business teams to excel, helping them achieve results beyond their expectations. Scott’s peers consider him well-connected and highly respected not only within the logistics industry but also among multinational management professionals worldwide.
“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out
Summer Re-release #4 - Turning the Tables and Interviewing Dr. David Sweet, with guest host Simon Jelfs
Season 1
Sunday, August 25, 2024 • Duration 49:23
During the month of August we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.
In this episode of the podcast from March this year, we switched things up and had guest host Simon Jelfs, Managing Director of FocusCore Japan, interview Dr. David Sweet to find out what makes him tick, in business and in life. David is originally from Denver, Colorado with 25 years recruitment experience in Japan, all of it in leadership roles. He established FocusCore Japan in 2011. He's a father of two, a keen runner, a writer, and an ukulele player. Listen to the episode to learn more about how David manages to be so proactive and motivated in business and in life, and gain some invaluable insight into the Japanese labor market and recruitment landscape.
In this episode you will hear:
About David’s love of running marathons and his plans to run the Barcelona marathon
How David manages to stay so proactive and motivated in business and life in general
How international business leaders view the Japanese market
David’s advice to APAC leaders looking to improve recruitment performance in Japan
About the ageless leadership skills that stand the test of time
About Simon Jelfs:
Simon is from the UK and has over 20 years accounting and finance recruitment experience in Tokyo. He is the Managing Director of Focus Core which focuses on providing executive search in Japan.
About David Sweet:
David Sweet is the founder and CEO of FocusCore Group. For the past 25 years, he has helped companies hire the best executive talent in Tokyo. He is also a certified executive coach and author of Sweet Success, Sweet Sales, Recruit! Becoming the Top-Biller, as well as having been interviewed for the book, “Facebook & LinkedIn 対応履歴書いらずのソーシャルメディア転職術” for his expertise in using Social Networking for recruitment in Japan. He also is a published poet, including Gus (illustrated by Jennifer Shinkai), Split Infinity Forward, and Pop Rocks. He holds a Ph.D. in Leadership Development and a M.A. in Communications from Regis University in Denver, Colorado.
Summer Re-release #3 - Demystifying Corporate Boards in Japan, with Catherine O’Connell
Season 1
Sunday, August 18, 2024 • Duration 44:54
During the month of August we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.
In this re-release episode from February, I turn the podcasting tables on my guest Catherine O’Connell, who is host and cohost of two fantastic podcasts; Lawyer On Air and Jandals in Japan. If you haven’t listened to those two podcasts I highly recommend them both! Catherine is the principal and founder of her boutique commercial law firm based in Tokyo, Catherine O'Connell Law. She is the first foreign female to set up her own law practice in Tokyo and won Tokyo Foreign Lawyer of the Year Award in 2022, Boutique Law Firm of the Year Award in 2023, and is the recipient of the Entrepreneur of the Year Award in 2020. One of Catherine’s missions in life is to change the boardrooms of traditional Japan from the inside, sharing her lived experience through board coaching programs to demystify and open pathways for people to access and attain roles on Japanese corporate boards.
In this episode you will hear:
How Catherine went from being a tour guide in New Zealand to studying law and working as a foreign lawyer in Japan
What motivated Catherine to set up Catherine O’Connell Law, her own law firm in Tokyo
About the lack of diversity in terms of board governance in Japan
What Japanese companies can do now to diversify their boards
What women leaders can do to open boardroom doors for themselves and others
Summer Re-release #2 - Fearless Innovation as a Business Leader in Japan, with Hideo Goto
Season 1
Sunday, August 11, 2024 • Duration 30:54
During the month of August we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.
This week we will revisit our second most popular episode of 2024 thus far, our episode about fearless innovation as a business leader in Japan, with guest Hideo Goto. Hideo is the President of Schick Japan and has more than 20 years experience in the health and beauty industry, and a strong track record of driving results and being incredibly innovative in his approach. If you are an APAC business leader in Japan looking to innovate in a traditionally risk averse business culture, listen to this episode to learn how to encourage a fearlessly innovative culture in your company.
In this episode you will hear:
Advice for APAC leaders working in Japan
How to be innovative in a traditionally risk averse country
Strategies Hideo employs to attract talent in a challenging market
Some of the most important lessons Hideo has learned from his decades of successful and innovative business leadership
About Hideo Goto:
Hideo Goto has been the President and Representative Director of Schick Japan since August 2022. Hideo has more than 20 years of experience in the health and beauty industry, and a strong track record of driving results.
He started his career at Johnson & Johnson in 1996 in sales and marketing. In 2005, he joined L’Oreal and spent 11 years there, where he turned around several businesses and scaled the growth. He held various leadership positions throughout his tenure including GM of Active Cosmetics Division in Japan, GM of Consumer Product Division in Taiwan, and GM of Professional Product Division in Japan. Hideo Goto was promoted to Country General Manager of Henkel Beauty Care Japan and Korea in 2021 having joined Henkel Beauty Care in 2017 as GM of the Professional Division.
Summer Re-release #1 - Listening to the Market with Ashley Harvey
Season 1
Sunday, August 4, 2024 • Duration 46:12
During the month of August we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.
This week’s Summer Re-release was originally released on Thursday February 1st. It was the first guest episode of 2024 and has become the most popular episode of the year so far! Revisit this discussion on listening to the market with host David Sweet and guest Ashley Harvey.
Ashley is a C-Suite leader, with a 25-year international career beginning in sales and expanding out into marketing, branding, partnerships, hospitality, destination management and leadership. Ashley has a wealth of knowledge to share with us about being a business leader globally and in Japan specifically. This discussion is a master class in how to thrive as a new business leader navigating the unique benefits and challenges of the Japanese market.
In this episode you will hear:
How the Japanese market differs to other international markets and why it has been a good fit for Ashley
Advice for business leaders looking to expand their reach in Japan
The importance of having a strong employee acquisition strategy
How flexibility and nimbleness as a leader helps weather unforeseen challenges, like COVID
The importance of creating an environment where open and honest communication can thrive
About Ashley Harvey:
Ashley Harvey is a C-Suite leader, with a 25-year international career which brings the benefits of a breadth of knowledge, diverse experience and interdisciplinary thinking to an ever increasingly complicated business landscape.
Building from a sales background, Ashley’s career grew to build a depth of experience in marketing, branding, partnerships, hospitality, destination management and leadership.
He successfully built & led marketing strategies, tactics and teams in Singapore, Hong Kong and Japan, as well as in the UK.
Empowering Japanese Teams, with Marie & Sandrine from Lemon Boost
Season 1 · Episode 53
Sunday, July 14, 2024 • Duration 49:24
On this episode of the FocusCore podcast we are joined by Marie Solange-Vottero and Sandrine Monette from Lemon Boost, a boutique consulting firm based in Tokyo that caters to the unique development needs of Japanese teams engaging with Foreign Customers. Listen to the episode to learn more about how Lemon Boost’s specialized Dojo practice enhances communication, reduces conflicts, and promotes inclusion.
In this episode you will hear:
How Lemon Boost approaches organizational transformation
What Verbal Aikido is and how to employ it at work
How to avoid taking on too much at work
Some common misconceptions around change management
Building a resilient mindset and a resilient organization
About Lemon Boost:
Lemon-Boost is a boutique consulting firm based in Tokyo. Their tailored immersive solutions cater to the unique development needs of Japanese teams engaging with Foreign Customers. They empower teams through specialized Dojo practice for enhanced communication, reduced conflicts, and promoted inclusion. Lemon Boost also leverages data insights to optimize training investment and develop efficient engagement strategies.
About Marie Solange-Vottero:
Born of French and Cameroonian heritage, Marie has cultivated a rich and diverse life experience spanning over 25 years across Africa, Europe, and Asia.
She possesses a distinctive expertise in change management, offering support for strategic initiatives such as reorganization and digital transformations within Finance, HR, and Customer Service domains. Her experience extends across both private and public sectors, ensuring comprehensive insight and adept handling of diverse organizational needs.
Marie has also studied psychology and neurosciences to better address resistances and support teams through change. In Japan, Marie is focused on building Strategies for Better Team Collaboration and empowering Japanese teams to better interact with foreigners (Outbound).
Make More Impact with Less Effort, with Helen Iwata
Season 1 · Episode 52
Sunday, June 30, 2024 • Duration 56:01
This episode of the FocusCore podcast is incredibly relevant for anyone experiencing burnout, overwhelm, or feeling like they are putting in a lot of effort for relatively little results. Our guest this week is Helen Iwata, founder of the #LessEffortMoreImpact Movement for Women in Business. Helen is also a TEDx speaker and coach, Nikkei Style columnist, and author of the Japanese book Eigo no Shigoto-jutsu, published by Shogakukan. For over a decade Helen has been helping busy business professionals, especially women, to do brilliant work without sacrificing their personal lives. Enjoy this episode and learn how to make more impact at work with less effort.
In this episode you will hear:
How Helen overcame her fear of public speaking
Helen’s experiences of burnout and early warning signs you can look out for
How understanding your hormone cycle can help your workplace performance
About the Less Effort More Impact movement and how to join the community
Originally from the UK, Helen has lived and worked in Japan for 3 decades. During her 10-year career with McKinsey & Company in Tokyo, as manager of client communications, she trained and coached high-achieving consultants and clients in communication and leadership skills.
In May 2013, Helen established her own business and is now the go-to expert for multiple multinationals to design and lead their training and coaching programs. She has delivered presentations and workshops in Asia, Europe, and the U.S.
Helen served as faculty for the Tokyo University Executive Management Program for 6 years and won the 2017 Waseda University Teaching Award for her Strategic Thinking and Communication MBA course.
Establishing a New Business Entity in Japan as a Foreigner, with Jan Babatz
Season 1 · Episode 51
Friday, June 14, 2024 • Duration 01:02:51
On the latest episode of the FocusCore podcast host David Sweet talks with Jan Babatz, from Ziemann-Holvrieka, leading provider of tanks and process solutions for the beverage and liquid food industry. Jan has been in charge of establishing the Japanese entity “CLPT Japan KK”, and as a global business leader establishing a company in Japan, Jan has gained a lot of knowledge about being successful in Japan’s unique corporate culture. In the episode, Jan discusses some of this invaluable business knowledge as well as sharing his personal story of growing up in East Berlin before the Berlin Wall came down, and why he came to Japan.
In this episode you will hear:
About how Jan ended up in Japan after growing up in East Berlin
About CLPT Japan KK and what it’s been like establishing a new company in Japan
The importance of speaking Japanese in Japan as a foreign business leader
How Japan differs from other countries when it comes to work culture
Jan’s advice to global business leaders in Japan
About Jan’s love of music and his current passion for playing the ukulele
About Jan Babatz:
Jan Babatz was born & raised in former East-Berlin (GDR) until the age of 15. He worked in a sales position in a company in Berlin after graduation, then participated in a one-year exchange and homestay program at the age of 24 in Tokyo. Jan studied business engineering near Berlin, including a 6-month internship in Tokyo and moved to Japan after university graduation in 2004.
From 2005 to 2007 Jan was Sales Manager for Walter Tools as an expat in Toyokawa/Aichi. He switched to a German machine tool company in 2008 and got a 1 year and 10 month training in the headquarters in Germany. In October 2009 Jan moved back to Japan and worked as GM of the Japanese subsidiary. Jan switched to Guhring Tools in October 2017 into the position of president and CEO of Guhring Japan. In November 2023 Jan moved to Ziemann-Holvrieka Germany in November 2023 to establish the Japanese entity “CLPT Japan KK.”
Demystifying Japan's Recruitment Landscape, with David Chong
Season 1 · Episode 50
Friday, May 31, 2024 • Duration 57:17
On the latest episode of the podcast FocusCore Managing Director, Simon Jelfs, interviews FocusCore’s Singapore Director, David Chong. David has over 17 years talent acquisition experience across internal TA roles, RPO, and Recruitment Agency. He has lived and worked in Japan, Singapore, Malaysia, and China. In this discussion David Chong shares with us some of his vast knowledge of recruitment, both internally and externally, and explores the current recruitment landscape in Japan, and internationally.
In this episode you will hear:
What made David Chong join the FocusCore team
Why Japan's recruitment landscape can be a mystery to international recruiters
Advice for hiring top talent in Japan and Singapore
The importance of trust and communication when recruiting
Common pitfalls for those pursuing a career in Talent Acquisition
Keys to building a great team
About David Chong:
David started his recruitment career in Tokyo covering Accounting and Finance. By now he has over 17 years Talent Acquisition experience across agency, internal function, and RPO, gained from working in Tokyo, Shanghai, and Singapore. He has a proven track record to implement and improve Talent Acquisition function, lead delivery, and sourcing.
At Toll Group (a Japan Post company), David implemented a new RPO across APAC, EMEA & USA. Partnering with multiple stakeholders, he led process simplification and increased productivity across the team of 22 recruiters. To help build the Toll digital brand and talent communities, David optimized sourcing strategy via job boards and social media such as LinkedIn, Facebook, and WeChat.
At Pall Corporation (a Danaher company), David led the APAC Talent Acquisition RPO team in direct sourcing across China, India, Japan, Korea, Australia, and Southeast Asia. To align with Danaher practice, he helped rollout change management in Talent Acquisition Processes & Systems and promoted Diversity & Inclusion policies.
David is Singaporean and holds an MBA from University of Southern California and MIS degree from University of Washington. He was born in Malaysia, and has lived in Singapore, Tokyo, Shanghai, and USA. He speaks fluent English, Mandarin, Cantonese, and basic Japanese.
Making Sustainable Change a Reality for Japanese Corporates with Heather Prosser
Season 1 · Episode 49
Tuesday, May 14, 2024 • Duration 01:02:33
This week on the podcast we talk sustainability in Japan with Heather Prosser from Morrow Sodali Japan. In the episode we discuss what sustainability is and how Japanese corporations can start to initiate sustainable change in their workplaces. If you are a business leader in Japan considering the benefits of making your company more sustainable, or if you are an employee wondering how you can influence your employer to make meaningful changes, this is the episode to listen to!
In this episode you will hear:
How Japan compares to the rest of the world in terms of sustainability
How business leaders can institute formal sustainable change within their companies
What smaller sustainable actions employees can take in their workplace
Where you can go to find out more about sustainability
What Heather has learned about doing business in Japan
About Heather:
Heather has over 15 years of impactful experience in the Asia-Pacific financial services and sustainability sectors. Having worked in Tokyo and Hong Kong, she has a strong track record of significant contributions to business development, advisory, strategy, fundraising, and investor relations.
Heather joined Morrow Sodali Japan after playing a crucial role in launching and growing the Climate Change and Sustainability Services (CCaSS) team at EY Japan from 2015 onwards. She excels in navigating Japanese companies towards ESG risk mitigation, driving sustainable initiatives, and harmonizing environmental responsibility with corporate growth.
Originally from the United States, Heather embarked on her career in venture capital in Silicon Valley, before moving to Japan in 2001. As a committed community leader, her contributions include board member of the American Chamber of Commerce in Japan (ACCJ), leading the ACCJ Sustainability Committee, and Executive Committee member of the British Chamber of Commerce in Japan (BCCJ).
Her philanthropic efforts include board membership for Shine On! Kids, a charity supporting children with long-term illnesses in Japan. Heather's dynamic career spans the media industry, including as a regular guest presenter on NHK's 'Cool Japan' program since 2007.
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“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and artists.
About Catherine O’Connell:
Catherine O’Connell is Principal & Founder of her boutique commercial law firm based in Tokyo, Catherine O’Connell Law. She is the first foreign female to set up her own law practice in Tokyo. She won Boutique Law Firm of the Year Award 2023 and Foreign Lawyer of the Year Award 2022 and is the recipient of the Entrepreneur of the Year Award in 2020.
Significantly, Catherine has been appointed in June 2023 as an Independent Audit & Supervisory Board Member of TOYOTA Motor Corporation. In June 2022 she was appointed as Outside Audit & Supervisory Board member of FUJITSU Limited. Through both of these appointments she has become the first non-Japanese female in Japanese corporate history to serve in this role on any Japanese Board. She is also Statutory Auditor on ASX-listed Japan subsidiary of CSL Behring.
Catherine presides as Vice-Chair of the Australian & New Zealand Chamber of Commerce of Japan, is co-Chair of the Legal Services & IP Committee of the American Chamber of Commerce in Japan and is immediate Past President of NPO, Women in Law Japan (2021-2023).
Prior to launching her law practice in 2018, Catherine was Head of Legal and APAC Regional Legal Counsel for Molex Japan LLC. She held senior In-House Legal Counsel positions Panasonic, Olympus and Mitsubishi Motors, and has extensive private practice experience at Hogan Lovells (Tokyo and London) and Anderson Lloyd (New Zealand).
Catherine hosts the award-winning “Lawyer on Air” Podcast sharing inspirational stories about women working in the law in Japan and she co-hosts the “Jandals in Japan” podcast about successful New Zealand business in...
Hideo earned an MBA from Thunderbird School of Global Management in the U.S. in 2003 and a BBA from Meiji University in 1996
“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and artists.
Past roles and clients include VisitBritain, Go Central Japan, Brand USA, Tourism Switzerland, a giga project in Saudi Arabia, Saudi Tourism Authority, NYC & Partners, Small Luxury Hotels of the World, Mandarin Oriental Hotel Group, Shangri-La Hotels, Hilton, Dusit Thani Group, Andaru Niseko, and, Marriott.
His MBA (2005) comes from the University of Leicester, UK. In 2022 he completed the Mini MBA Marketing from Marketing Week.
“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and artists.
Being both a woman, a foreigner and a founder, Marie is committed to her community and actively involved in several associations, from leading mentoring activities for women in business to preventing bullying at school.
About Sandrine Monette:
Sandrine Monette is a Belgian native with over two decades of experience driving strategic initiatives that transform international Life Sciences and Technologies companies across the EU, UK, and US markets. She holds dual master's degrees in Biochemical Engineering and Business Administration.
Sandrine combines technical expertise with business proficiency. Her leadership and communication skills enable her to effectively lead multidisciplinary teams across manufacturing, IT, communication, and HR sectors.
Sandrine has worked in male-dominated environments. She is committed to gender diversity and empowering women to thrive in leadership roles. She also serves on the board of the Belgian-Luxembourg Chamber of Commerce, showing her dedication to positive change in business and society.
She co-founded Lemon-Boost with Marie-Solange Vottero.
Helen is also a TEDx speaker and coach, Nikkei Style columnist, and author of the Japanese book Eigo no Shigoto-jutsu, published by Shogakukan. She is the creator and host of The Sasuga! Podcast and founder of The #LessEffortMoreImpact Movement for Women in Business.
“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and artists.
“Doin’ the Uptown Lowdown,” used by permission of Christopher Davis-Shannon. To find out more, check out www.thetinman.co. Support independent musicians and artists.
Heather Prosser has earned the CFA Institute Certificate in ESG Investing.