Explore every episode of the podcast The Escalation Podcast

Meet Chris Watts - Co- Founder & CEO of @Tonic Consultancy. In 2018, Chris and his co-founder Craig Pearson sat down and decided to bet on themselves. No brand. No client book. No safety net. Just years of watching the old consultancy model from the inside - at J.P. Morgan, Credit Suisse, Rule Financial and Deutsche Bank and a shared conviction that the industry was ready for a different approach. So they built the alternative. They called it the "anti-consultancy consultancy." Anti-generalists. Anti-inaction. Anti-routine. An expertise-led firm that would show up with genuine practitioners, for the biggest names in banking. Eight years on, Tonic Consultancy has become one of the most respected specialist consultancies in capital markets and Chris is one of the sharpest voices on where the industry goes next. We got into all of it: 🔹 The honest reality of walking away from the safety of a big-firm career 🔹 Building a business without diluting the expertise you're selling 🔹 Why silos and legacy infrastructure remain finance's most stubborn problem 🔹 Tokenised collateral, digital cash and what's actually real versus slide-deck hype 🔹 24/7 derivatives markets and whether the plumbing can keep up when trading never stops 🔹 Where AI genuinely adds value in capital markets and where firms are about to make expensive mistakes Whether you're inside a big institution weighing up the leap, already building your own thing, or simply trying to make sense of where capital markets are heading next - this is a conversation packed with the kind of hard-won honesty you rarely hear on the record. If this conversation resonated and you'd like to reach Chris directly, or explore what Tonic Consultancy is building, you'll find them here: Chris:   / chris-watts-39242229   Tonic Consultancy: https://www.thetonicconsultancy.com/ ⏱ Episode Chapters 00:00 – Introduction: Success, Burnout & Starting Over 01:28 – Why Chris Walked Away from Deutsche Bank 04:03 – Clarity Instead of Burnout 06:02 – The Numbers That Changed Everything 07:14 – Losing His Grandfather & Rethinking Life 09:19 – The Reality of High-Performance Careers 12:08 – Protecting Health in a Demanding Job 14:11 – Winning the Mental Battle Against Excuses 17:39 – The False Urgency Trap 19:20 – Meeting Arnold Schwarzenegger 26:51 – The Push to Start Coaching 28:08 – Can You Thrive Without Leaving the Industry? 32:03 – What High Performers Get Wrong About Health 37:12 – Why Most Fitness Advice Fails Lawyers 40:05 – Escaping External Validation 44:30 – Entrepreneurship & Self-Mastery 47:54 – Handling Pressure, Conflict & Difficult People 50:27 – Building Resilience from the Inside Out 52:04 – Chris's Workshops & Final Advice 53:22 – Closing Thoughts

In this episode of The Escalation Podcast, I sit down with Chris Ballantyne (‪@chrisballantyne‬), ex-City lawyer, former Vice President at Deutsche Bank, and now a high-performance coach working with lawyers, bankers and executives across the corporate world.

Chris spent nearly a decade advising on multi-billion-dollar restructurings before leaving corporate law and finance to help ambitious professionals perform at the highest level without sacrificing their health, identity or relationships.

Together, we explore:

• Why burnout has become normalised in banking, finance and law

• The psychology of high performers

• The hidden relationship between physical health and professional performance

• Why success and self-worth often become intertwined

• How ambitious professionals can build sustainable careers

• The turning points that changed Chris's life — from personal loss to an unforgettable meeting with Arnold Schwarzenegger

This isn't a conversation about leaving corporate life. It's a conversation about performing better without losing yourself in the process.

Connect with ‪@chrisballantyne‬

Website: https://www.chris-ballantyne.com/

LinkedIn:   / chris-ballantyne  

Instagram:   / _ballantyne  

Want to work with Chris?

👉 DM him on Instagram or LinkedIn — he responds to every message personally

👉 Enquire here: https://zavqq9pe1sd.typeform.com/to/J...

👉 Team or firm enquiries: coaching@chris-ballantyne.com

⏱ Episode Chapters

00:00 – When Success Still Isn't Enough 01:28 – Leaving a High-Flying Legal Career 04:21 – The Cost of Autopilot in Corporate Life 06:02 – The Numbers That Changed Everything 07:14 – Loss, Perspective & Choosing a Different Life 09:19 – The Reality of High Performance in Banking & Law 12:08 – Protecting Your Health Under Pressure 13:32 – Building Non-Negotiable Habits 17:39 – Fake Urgency & Perfectionism at Work 19:21 – Meeting Arnold Schwarzenegger 27:50 – Can You Thrive Without Leaving the Industry? 32:03 – What High Performers Get Wrong About Health 37:12 – Why Fitness Starts With Self-Worth 42:59 – The Hidden Cost of External Validation 47:49 – Handling Pressure, Criticism & Difficult People 51:20 – Self-Mastery, Coaching & Final Advice

What if some of the traits we claim to dislike are actually the ones we reward most? What if narcissism, ruthlessness, manipulation and a lack of empathy aren't flaws in the system but features of it? In this episode of ‪@escalationpodcast‬ I sit down with Geraint Anderson — former City insider, bestselling author of Cityboy, satirist, broadcaster and one of the sharpest observers of modern business culture. Nearly twenty years ago, Cityboy pulled back the curtain on life inside the Square Mile, exposing the incentives, ambitions, excesses and unwritten rules that shaped an entire generation of finance professionals. It became a cult classic because it didn't just describe the City - it translated it. Now, with his new book, How to Con Friends and Manipulate People: The Subtle Art of Being a Total Psychopath, Geraint turns his attention to a broader question: Have we built a world where some of our worst traits have become professional advantages? Together, we explore: • Whether industries like finance attract psychopathic traits or quietly cultivate them • Why some people rise to the top while others plateau • The difference between competence, visibility and power • Whether modern organisations reward the behaviours they publicly condemn • How incentives shape culture more than mission statements ever will • The hidden cost of ambition and success • Why the people who appear to be winning aren't always paying the lowest price • Whether the City has fundamentally changed since the days of Cityboy or simply become better at disguising itself • What young professionals should protect in themselves before high-performance environments start changing them This is a conversation about systems. About incentives. About the uncomfortable gap between what we say we value and what we actually reward. Most of us like to believe that success is a product of talent, hard work and good judgement. But what if the story is more complicated than that? What if some of the behaviours that make organisations successful are the same ones that quietly erode trust, relationships and culture? And what happens when an entire industry starts mistaking those traits for strengths? Funny, provocative, insightful and at times uncomfortably familiar, this is a conversation that will resonate with anyone who has ever worked in banking, finance, law, consulting or any high-performance environment. Geraint's new book How to Con Friends and Manipulate People: The Subtle Art of Being a Total Psychopath (already Amazon's number 1 bestseller) is out on 2nd July and available for pre-order now - https://amzn.eu/d/0iilKZap

Connect with Geraint: https://uk.linkedin.com/in/geraint-anderson-80602817

⏱ Episode Chapters

00:00 Introduction — The Man Behind Cityboy

01:54 From Cambridge Graduate to City Insider

04:08 Falling Into Investment Banking

09:48 Imposter Syndrome, Insecurity & Success

10:53 Fast Money, Bonuses & Identity

15:53 Writing Cityboy in Secret

18:08 How Cityboy Was Written

20:39 Are the Human Piranhas Still Winning?

24:36 Culture Programmes, Bonuses & Corporate Behaviour

26:34 The New Book: Corporate Psychopaths Explained

28:26 Is Banking Rewarding the Wrong People?

30:34 When the Job Changes Who You Are

33:36 Self-Promotion, Politics & Playing the Game

35:04 Do Psychopaths Rise to the Top?

37:57 Can the Good Traits of Psychopathy Be Useful?

40:04 Protecting Your Humanity in High Finance

42:01 The Golden Handcuffs Trap

43:11 Why So Many People Never Follow Their Passion

44:51 The Biggest Lie in Banking

45:44 Pressure, Escalations & Perspective

47:54 New Book Launch & Final Reflections

On this episode of The Escalation Podcast, I’m joined by Sol Kuckelman, who most recently served as General Counsel for the Americas and APAC at Man Group plc, the world’s largest publicly listed asset manager - a role that placed him right at the intersection of financial markets, regulation, and strategy. We first crossed paths years ago when I was at Man, and I remember how clearly his reputation stood out - calm under pressure, commercially sharp, and known for balancing legal precision with commercial reality. A rare combination of emotional intelligence, clarity, and leadership. In this episode, we talk about what it really takes to deliver - and keep delivering - in roles of this scale. About leadership under pressure, the importance of emotional intelligence, and the lessons learned from navigating success and failure in high-stakes environments. I'm excited to share this incredibly thoughtful and grounded conversation with you. A huge thank you to Sol for bringing such depth, openness, and insight to this episode. Connect with him: https://www.linkedin.com/in/solomon-kuckelman/

⏱ Episode Chapters

00:00 Introduction — Who Is Sol Kuckelman?

01:35 Building a Career at Man Group

02:33 Why Sol Chose Law & Finance

03:21 What Lawyers Really Do

04:35 Early Days in Private Practice

05:55 Joining Man Group During the Financial Crisis

07:48 Letting Go of Perfectionism

09:39 AI, Emotional Intelligence & Modern Lawyering

11:16 The Skills Needed to Become General Counsel

13:36 Stakeholder Management & Building Influence

14:39 Managing Egos & Difficult Negotiations

17:14 Negotiation, Relationships & Getting to Yes

18:49 What Makes a Great Leader?

20:24 Developing Teams & Creating Growth Opportunities

21:35 Failure, Resilience & Learning From Mistakes

24:05 Commercial Awareness vs Legal Semantics

25:45 Sol's Biggest Career Successes

28:08 Why Culture & Conviction Matter

30:12 Did Sol Ever Want to Quit?

33:33 Is the Grind Still Necessary?

35:31 Grind vs Intentional Career Building

37:52 Career Advice for Aspiring Lawyers

40:48 Sol's Negotiation Playbook

43:25 The Future of Finance & Asset Management

47:11 What’s Next for Sol Kuckelman?

48:03 Handling Pressure, Crisis & Escalations

51:49 Final Reflections & Closing Thoughts

On this episode of The Escalation Podcast, I’m joined by Pascale Lebaillif - a woman who’s lived at the very heart of global finance and now reshapes how leaders rise within it. Over two decades, Pascale climbed through the ranks of the world’s most powerful institutions - Crédit Agricole CIB, Morgan Stanley, Credit Suisse, and J.P. Morgan - leading global teams, steering strategy, and shaping the leadership pipelines that define corporate success. Today, she channels that hard-earned experience into her work as a Professional Growth Coach, guiding ambitious women to cut through the noise of corporate life, build real influence, and claim the recognition they’ve worked for. Beyond coaching, she’s also Partner and COO at Susten, an investment firm driving innovation in renewable energy. In this conversation, we uncover what it really takes to move from potential to power: the politics, the presence, and the mindset shifts that separate those who rise from those who stall. Connect with her: https://www.maximumpotentialcareers.com/

⏱ Episode Chapters

00:00 Introduction — From Global Finance Executive to Career Coach

02:17 An Unexpected Start — Why Pascale Studied Law Instead of Medicine

03:30 Breaking Into Banking & Finance

04:49 Early Career Lessons & The Power of Supportive Teams

06:32 Career Turning Points — Morgan Stanley, London & New Opportunities

08:32 Building Teams & Learning Leadership at JP Morgan

10:45 The Mindset Shift Needed to Climb the Corporate Ladder

13:13 Women in Finance — Ambition, Perception & Double Standards

15:50 Work-Life Balance, Trade-Offs & Building a Support Network

19:30 Why Women Undersell Themselves

20:42 The “Good Girl Syndrome” & Confidence Challenges

21:38 Confidence vs Courage — The Key to Career Growth

22:43 Why We Chase Success & What Really Matters

24:13 Navigating Career Expectations from Family & Society

26:10 Is the Grind Essential for Success?

27:52 A Day in the Life of a COO

29:12 Focus, Productivity & the Pomodoro Technique

30:26 Remote Work vs Office Life — Where Do We Learn Best?

33:32 Managing Pressure in High-Performance Environments

35:04 Setting Boundaries Without Damaging Your Career

37:02 Building Confidence Through Action

38:34 Escalations, Conflict & Leadership Under Pressure

40:49 How Great Managers Handle Difficult Situations

42:14 Trust, Collaboration & the Human Side of Business

42:54 Self-Promotion Without Feeling Like You're Bragging

45:19 Final Reflections, Career Resources & Where to Find Pascale

Corporate emails: the rules everyone knows, but nobody writes down … and the ones that can make or break your career. From CAPS LOCK panic to CC chaos, “Quick Question” subject lines that are never quick, and the dreaded “As per my last email”, this episode of The Escalation Podcast dives into the unspoken rules of email culture. We all know it’s not just what you write — it’s how people read it. A full stop feels cold. A smiley face feels sarcastic. And sometimes, silence feels louder than any reply. In this witty but insightful breakdown, I’ll explore: - Why email isn’t just communication — it’s interpretation. - The 10 unspoken rules of corporate email culture. - How perception (and the “perception bubble” ‪@jayshetty‬ talks about) shapes our inbox anxiety. - Why sometimes an email is just text on a screen … and sometimes, it’s corporate theatre in 11pt Arial. If you’ve ever hit Reply All by mistake, fallen for the recall button placebo, or overthought a “Thanks,” this one’s for you. 🎧 Listen in and laugh at the chaos — because in the end, the only power an email really has … is the power you give it. ⏱ Episode Chapters 00:00 Corporate Email — The Most Dangerous Language at Work 00:51 Why Emails Matter More Than We Admit 02:00 The Emails That Shape Your Reputation 03:26 Overthinking Tone, Timing & Perception 03:45 CAPS LOCK Means War 04:02 The CC Chain of Doom 04:31 Weaponised Email Timing 04:57 Subject Line Psychology 05:25 The CC Olympics & Reply All Chaos 06:00 Formatting as Passive Aggression 06:19 Email Signatures & Corporate Identity 06:54 The Ghost Emailer & The Power of Silence 07:28 Attachments — The Bermuda Triangle of Email 07:53 The Corporate Passive Aggressive Dictionary 08:22 Why Email Is Really About Perception 09:00 Don’t Take Your Inbox Personally 09:33 Awareness, Sanity Filters & Final Thoughts

Few leaders leave a mark on your career forever — Simon Welch is one of them. His CV is remarkable: senior roles spanning private banking, asset management, and investment banking. Most recently, he served as Global Head of Legal Sustainability at Credit Suisse AG, shaping the bank’s ESG strategy. Before that, he led global legal & compliance teams supporting more than 18,000 employees worldwide. Behind every big institution are leaders who quietly move the industry forward — Simon is one of those rare people. On this episode of The Escalation Podcast, we talk about what leadership at scale really means, navigating high-stakes decisions, and a few personal stories from our time working together. This one feels full circle for me — and I can’t wait to share it with you. Connect with him: https://www.linkedin.com/in/simon-welch-law/ ⏱ Episode Chapters

00:00 Introduction — Who Is Simon Welch?

01:22 Why Law? Simon’s Early Ambition

02:35 First Jobs & Learning to Deal With People

03:16 From Criminal Law to Banking & Finance

04:37 Breaking Into the Legal Profession

06:44 From Lecturer to Banking

08:24 First Days at Credit Suisse

10:01 Is Banking & Finance Worth It?

11:12 Managing 18,000 People

12:10 The Reality of the Grind

13:13 Building Culture & Leading Teams

15:13 Grind vs Hustle

15:52 The Cost of High Performance

17:27 What Makes a Great Leader?

18:02 Values, Difficult Decisions & Knowing When to Leave

20:07 Pressure, Stress & Banking Culture

22:46 Culture, Relationships & Lasting Impact

23:22 A Day in the Life of a Global General Counsel

24:51 Why Approachability Matters

25:36 Developing People & Future Leaders

26:35 Great Bosses vs Terrible Bosses

27:27 Career Growth & Escaping Pigeonholes

28:11 Creating Opportunities Through Hustle

29:22 Banking Culture, Diversity & Industry Challenges

31:36 Three Words That Define Banking

33:19 Credit Suisse Reflections

33:31 A Memorable Escalation

36:56 What’s Next for Simon Welch?

39:42 Final Reflections & Closing Thoughts

Is Gen Z breaking the hustle culture? For decades, we were taught to measure ambition by hours worked, emails sent, and meetings survived. But a new generation is flipping the script: freedom, flexibility, and purpose now outrank burnout-as-a-badge. If hustle was engineered to keep us running, maybe the real success is in choosing when and why we run at all. ⏱ Episode Chapters 00:00 Introduction — Your First Week at a Top Tier Bank 00:52 Welcome to The Escalation Podcast — The Grind Culture Episode 01:30 Edyta's Confession — Knowing the Grind Intimately 02:06 The Entrepreneurial Trap — When the Hustle Shapeshifts 02:50 How Grind Culture Was Engineered — Wall Street to the City 03:50 The Pandemic Intervention — Remote Work & the Grind Morphs 05:20 The Grind Is Back — Fiercer and More Unapologetic Than Ever 05:55 Enter Gen Z — The Generation Rewriting the Rules 07:04 Why Do We Keep Grinding? The Fear Beneath the Hustle 08:25 The Solution — Sustainability Over Scarcity 08:54 Why the Early Grind Was Solid Gold — Edyta's Immigrant Work Ethic 09:41 Home vs Office — It's Not a Binary Choice 10:13 When the Grind Is a Catapult, Not a Curse 10:48 Grind With Purpose — Choose Your Room 11:03 Closing Thought — Make Sure It's Your Wheels Turning

Your body knows before your brain does. The meeting hasn't started, but something in the room already tells you it's not safe to speak. In this episode, I sit down with Kerry-Lyn Stanton-Downes - relationship psychotherapist, advisor, TEDx speaker, and author of the forthcoming "Beyond Words: How to Lead People from Survival to Success" (May 2026) - to explore why workplace mental health can't be fixed with individual coping tools alone. Kerry-Lyn's work centers on a powerful idea: the brain is a relational organ, and psychological safety isn't something leaders declare - it's something people experience in the space between them. This conversation moves away from frameworks and into something more familiar, but rarely named. Together with Kerry-Lyn, we explore: • Why your nervous system reacts before logic has time to catch up • How people adapt their behaviour in real time depending on the room they’re in • Why “high performance” often sits on top of unspoken tension and misalignment • The difference between what organisations say about culture and what people actually experience • Why many workplace challenges labelled as “individual issues” are, in reality, relational dynamics playing out • What happens to communication, trust, and decision-making when relational safety breaks down • And why the most important leadership skill isn’t technical, but something far less visible This is not a conversation about fixing people. It’s about seeing the system - and our place within it - more clearly. We're living through something most of us can feel but few are naming. What Kerry-Lyn calls "relational poverty". Not only in workplaces, but in all the spaces in between us. We're more connected than ever, surrounded by an endless flow of information, yet somehow the human gets forgotten. The relationships we often glorify - because they fill a certain void - feel weaker than ever. The quality of our connection is measured in likes, views and follows. And its not because we're not capable. It's because we've been focusing on the wrong kind of connection. The future exists - between us. Connect with her:

Website: www.berelational.co.uk

LinkedIn: www.linkedin.com/in/kerry-lyn-stanton-downes

Substack: Kerry-Lyn Stanton-Downes | Substack

Newsletter: https://www.berelational.co.uk/#newsletter ⏱ Episode Chapters 00:00 Introduction — Who is Kerry-Lyn Stanton-Downes? 01:35 Mental Health in High Performance — Why Spending Isn't Working 02:26 Relational Poverty — The Real Root of the Crisis 04:22 Emotional Intelligence vs Relational Intelligence 05:13 Kerry-Lyn's Origin Story 06:50 The Brain as a Relational Organ 08:20 Patterns in High Pressure Environments 10:31 What Makes a Good Leader Today? 11:27 AI & the Relational Competitive Edge 13:27 Fixing vs Reorienting Organisations 16:29 Bridging the Generational Gap 17:19 The Eight Principles of Relational Capacity 24:17 Most Leadership Challenges Are Relational, Not Transactional 25:50 Three Practical Steps for High Stakes Meetings 27:29 Kerry-Lyn's TEDx Experience 30:03 "The Future Exists Between Us" 31:55 Beyond Words — The Book 35:14 Reading the Room — Beyond the 10% of Words 38:06 Thinking, Emotion & Body — The Three Functions 43:00 How to Expand Your Relational Capacity 46:31 Managing Emotional & Transactional Team Members 49:46 Listening vs Hearing 50:24 Escalations & Relational Capital 52:07 What Is Your Escalation Really in Service Of?

On this week's episode of The Escalation Podcast, I’m joined by Gabino Roche Jr., CEO and Founder of Saphyre — a true visionary and fintech innovator, transforming how global financial institutions connect, trade, and share data.

With over twenty years of experience at the intersection of finance and technology, Gabino’s journey spans senior leadership roles at the NYSE, J.P. Morgan, and McKinsey & Company. 

In 2017, he founded Saphyre to tackle one of Wall Street’s most persistent challenges — the inefficiency and duplication in client onboarding and pre-trade processes.

Today, Saphyre's revolutionary AI-powered technology provides solutions to some of the world’s largest financial institutions, helping them achieve real-time readiness and transforming how markets operate. 

And the most exciting part? It feels like they're only just getting started!

In this conversation, we unpack the future of fintech innovation, what it takes to build products that truly transform the traditional system, and how to turn deep industry insight into global impact with a team that is led by pure vision.

A huge thank you to Gabino Roche Jr. for this incredible conversation — and for your time, honesty and insight. Your vision for Saphyre, leadership, and transformation in the banking and finance industry is truly inspiring. 

Get to know Gabino Roche

Gabino is the Founder and CEO of Saphyre with over 20 years of experience building products for Fortune 500 companies. He previously served as Managing Director at the NYSE and Senior Vice President at JPMorgan, where he led a $40M custody portfolio and modernized KYC/AML operations. He has also held leadership roles at McKinsey and Clarient Global, managing large-scale fintech initiatives backed by major global banks.

Connect with him:

Website: https://www.saphyre.com/

Linkedin: https://www.linkedin.com/in/gabinoroche/

00:00 – Intro: Meet Gabino Roche (Sapphire CEO)

01:00 – What Sapphire Actually Does

02:00 – Why Finance? Early Inspiration

05:30 – McKinsey & Product Thinking

07:00 – NYSE During the 2008 Crisis

09:00 – JP Morgan, KYC & Industry Gaps

12:00 – Why Finance Still Reconciles Data

15:00 – Founding Sapphire & Early Lessons

21:00 – Selling to Big Banks

29:00 – AI in Finance: What Actually Works

34:30 – The Breakthrough Moment (2018)

36:00 – Handling Escalations as CEO

38:00 – Resilience, Faith & Leadership

41:00 – The “Quest” Mindset & Closing

In this episode of The Escalation Podcast, I sit down with Allan Yip, a derivatives lawyer whose career spans more than three decades across private practice and global investment banks.

Allan began at the Bar before moving into banking and finance law at Clifford Chance during the industry’s expansion years. He later moved in-house at JPMorgan Chase and Bear Stearns, experiencing first-hand the shockwaves of the 2008 crisis, before returning to private practice as a partner at Simmons & Simmons.

He was at Bear Stearns when it collapsed. He was advising clients when Lehman Brothers fell. And he went on to build a leading buy-side derivatives practice during one of the most heavily regulated periods in financial history.

This is a conversation about defining moments and what they reveal.

We discuss:

• The realities of moving between in-house and private practice

• Why regulation is always reactive

• How negotiation is won through mindset, not ego

• The discipline of answering the question, not hiding behind “it’s standard”

• Managing escalation without retaliation

• Leadership that invites challenge rather than demands agreement

At its core, this episode is about longevity- what it takes to sustain a career in high-pressure environments without losing perspective, professionalism, or humility.

A huge thank you to Allan for sharing not only his technical insight, but the principles that shaped a remarkable career.

About Allan Yip: 

Allan is a specialist in prime brokerage, derivatives, derivatives regulation and structured products. He advises hedge funds and institutional asset managers on all aspects of their trading relationships with market counterparties, including prime brokerage arrangements, derivatives documentation and broader trading agreements.

He also provides specialist regulatory advice on derivatives and trading matters, including EMIR, SFTR, BRRD and BMR. Allan is a regular speaker and panelist at industry conferences, including those organized by International Swaps and Derivatives Association (ISDA) and Alternative Investment Management Association (AIMA), where he shares insight on derivatives markets and regulation.

Connect with him: 

LinkedIn- https://www.linkedin.com/in/allanyip/?originalSubdomain=uk

00:00 Introduction – Allan Yip’s 30-Year Legal Career 01:00 From the Bar to Banking Law 02:00 Growing Up & Falling Into Law 04:00 Joining Clifford Chance & Discovering Derivatives 06:00 Career Positioning & Work-Life Balance 09:00 The 2008 Financial Crisis – Bear Stearns & Lehman Collapse 12:00 Rebuilding After the Crisis 15:00 In-House vs Private Practice 17:00 Has the Industry Learned Since 2008? 20:00 Service, Humility & Career Lessons 23:00 Best Advice: “Great Change Comes Great Opportunity” 25:00 Why You Should Never Burn Bridges 26:00 Secrets to Successful Negotiation 29:00 Sun Tzu & Strategic Concessions 31:00 Handling Escalations Under Pressure 35:00 What Makes a Great Leader? 38:00 Final Reflections & Closing Thoughts

In January 2025, Forbes named managing upwards the number one skill for surviving—and thriving—in corporate life.

And they were on to something. Your career isn’t built on output alone; it’s built on perceived value — on how effectively you translate your work into the language leadership understands and responds to.

In this episode of The Escalation Podcast, I unpack the art of managing up.

You’ll learn:

💡 How to build influence and credibility with the people above you.

💡 The 5 expert-backed tactics for managing up without kissing up (from HBR, Forbes, and Cambridge).

💡 How to map the real power structures in your organisation — the shadow networks that actually move decisions.

💡 And why visibility isn’t arrogance, it’s career currency.

Managing the management isn’t about pleasing people.

It’s about strategy, emotional intelligence, and owning your narrative.

If you’ve ever felt unseen, unheard, or underestimated — this episode is the spark your career needs.

00:00 – The Anxiety of Managing Up

01:00 – Why Managing Up Is a Career Superpower

01:30 – Lessons from Credit Suisse

02:30 – Influence vs Technical Skill

03:00 – Perceived Value vs Performance

04:00 – The Danger of Invisibility

05:00 – Aligning With Management’s Agenda

05:30 – 5 Tactics to Manage Up

06:00 – Adapt to Leadership Styles (incl. Man Group)

07:00 – Strategic Questions & Visibility

08:00 – Emotional Intelligence in Power Dynamics

09:00 – Understanding Real vs Official Power Structures

10:30 – Managing Up at Senior Levels

11:30 – Final Reflection: Who Owns Your Narrative?

At some point in your career, success stops being about capability

and starts being about capacity.

Capacity to think clearly.

Capacity to lead.

Capacity to stay grounded under pressure.

In today’s episode of The Escalation Podcast, I sit down with Tom Ungi to explore what really sits behind performance in high-pressure environments - leadership, identity, resilience, and the human cost of always operating at the top.

This is not a conversation about frameworks or surface-level optimisation.

Tom brings a rare perspective shaped by nearly two decades inside elite finance, including his time as Managing Director and Head of Trading at Millennium, where he helped scale the business across Europe and the Middle East. He understands first-hand what sustained pressure, responsibility, and decision-making at the highest level actually demand.

Today, as Co-Founder and CEO of True Partnership, Tom works with hedge fund leaders, traders, and senior executives who want more than short-term performance. His work blends direct, results-driven methodologies with a deeply relational and empathetic approach - grounded in lived experience and academic research, including doctoral work on leadership and trauma.

This is one of those conversations that stays with you long after it ends.

Get to know Tom Ungi:

Tom Ungi is Co-Founder and CEO of True Partnership and a former Managing Director and Head of Trading at Millennium, where he spent nearly 20 years leading growth across Europe and the Middle East. Now an executive coach, Tom helps leaders challenge assumptions, navigate complexity, and drive meaningful results. 

He holds an MSc in Executive Coaching and is pursuing a doctorate focused on leadership and trauma.

Connect with him:

Website: https://truepartnership.com/

Linkedin: https://www.linkedin.com/company/truepartnership

⏱ Episode Chapters

00:00 Introduction – From Millennium to Coaching

02:00 Alpha vs Self-Awareness

03:45 Why Awareness Requires a Pause

05:00 The Pivot: From Trading Floor to Coaching

07:55 What Coaching Really Is (Developmental, Performance, Transformational)

10:22 Emotions in Finance & Psychological Safety

13:39 Values Under Pressure

16:03 Patterns That Block Promotion

19:14 Why Hard Work Stops Working at Senior Level

21:55 Imposter Syndrome – Lean Into It

24:38 Burnout & Hidden Stress Signals

27:02 Leadership Responsibility & Awareness

28:07 The Desire to Be Liked in Finance

29:06 Losing Yourself to Fit In

Imposter syndrome is often framed as a weakness - something to fix, silence, or overcome. But in high-performance careers, that narrative misses something important.

In this episode of The Escalation Podcast, I explore imposter syndrome through a different lens: not as a flaw in confidence, but as a psychological signal that often appears at the edges of growth.

Drawing on psychology, behavioral research, and real-world experience from banking, finance, law, and consulting, this episode unpacks why self-doubt shows up most powerfully in environments where standards are high, expectations are relentless, and visibility matters.

You’ll learn:

• Why doubt tends to whisper rather than shout — and why that makes it so convincing
• How the brain’s survival wiring confuses unfamiliarity with incapability
• Why confidence doesn’t always rise alongside competence
• The different patterns imposter syndrome takes (perfectionism, over-preparation, paralysis, people-pleasing)
• How identity, upbringing, and corporate culture shape the way high performers experience self-doubt
• Why many of the most capable professionals struggle to internalise success
• And how reframing imposter syndrome can fundamentally change the way you approach growth, ambition, and leadership.

This episode is for anyone who has ever  questioned whether they truly belong in the room, felt relief after success instead of pride, assumed confidence should come before responsibility or wondered why self-doubt intensifies just as their career progresses.

Rather than offering platitudes or surface-level motivation, this episode invites a deeper understanding of self-doubt - when to listen to it, when to challenge it, and when its absence might be a signal to re-evaluate whether you’re still stretching yourself.

00:00 – The Corporate Confidence Gap 01:17 – Why High Performers Feel Self-Doubt 01:38 – Your Brain on Uncertainty 03:00 – Survival Mode in Boardrooms 04:10 – High-Performance Culture & Comparison 05:00 – The Perfect Storm for Imposter Syndrome 05:40 – Identity Lag Explained 06:30 – The 5 Imposter Archetypes 07:20 – The 4 P’s: Perfectionism, Procrastination, Paralysis, People-Pleasing 08:20 – Reframing Doubt as Growth 09:28 – Practical Tools to Manage Self-Doubt 10:00 – Keep a “Confidence File” 10:30 – Act First, Confidence Follows 11:00 – Updating Your Professional Identity 11:30 – Walking With Fear, Not Fighting It

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About The Escalation Podcast

The Escalation Podcast blends thoughtful solo reflections with in-depth conversations with high-performing leaders across banking, finance, law, consulting, and the wider corporate world.

Each episode explores the psychology, culture, and unspoken dynamics of ambitious careers offering insight into how professionals navigate pressure, identity, and success at the highest levels.

We shape-shift daily. It's almost a reflex - an on-demand habit we've been building and perfecting over the years. As we grow, so do the expectations. And in our industry that growth, that constant climb, is the game.

The better we get at it—chasing the next promotion, collecting new titles—the more eyes are on us. We crave admiration and recognition, but with that often comes exposure and judgment.

Welcome to The Escalation Podcast – where we talk about the reality of working in the banking and finance industry through the lenses of real people. In our opening episode, we’re going back to where it all started – before the titles and identity edits.

00:00 – The corporate ladder & identity shifts 01:00 – Welcome to The Escalation Podcast 01:40 – The origin of “escalation” (Latin scala) 02:20 – Lyndon B. Johnson & the Vietnam-era shift 03:00 – Escalation as banking protocol 04:30 – The psychology of “urgent” emails 05:00 – Lessons from Credit Suisse 06:00 – Escalation of commitment & ego 07:00 – A new perspective after corporate life 08:00 – Why no one teaches escalation strategy 10:20 – Cultural silence & The Big Short 10:40 – Quote from Warren Buffett 11:00 – What to expect in Season 1