The Easemakers Podcast – Details, episodes & analysis

To celebrate 100 episodes of the Easemakers Podcast, the Nines team turns the microphone around. Tune in to hear Kristin and Mohamed talk with Jacco de Bruijn and Shelby Boudreau about the founding story of Nines and Easemakers, the evolution of the Easemakers community, and their words of gratitude for the service hearts who make this community special.

Thanks to everyone who's been a part of our first 100 episodes! 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How can estate managers make a positive impact on family dynamics and well-being for the families they support?

In this episode of the Easemakers Podcast, we talk about generational well-being, family dynamics, and continuity with the team from RayLign. Greg Rogers founded RayLign 20 years ago to bring alignment and support services to families across generations. For this conversation, he’s joined by Molly Grunner, who brings an estate management background to the RayLign team. 

Tune in to hear tips for building strong relationships with principals, anticipating what's around the corner, and creating redundancy and structure for long-term success and stability.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Dr. Virginia Schwager combines a psychology background and years of experience in private service to help families improve their childcare operations. In her time working in private households, she's learned that childcare teams shouldn't operate in siloes, but rather, should be integrated seamlessly with estate management teams. 

In this episode of the Easemakers Podcast, Ginny shares her tips for estate managers on overseeing nannies and childcare professionals, her take on how to improve retention, and more. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

How do you build a great team, help employees grow, and hold onto your best private service professionals? We asked Director of Residences Jared Miles to share what he's learned about managing people in his 24 year career in private service.

Want to share your own tips for leading a team with other estate managers? Join the conversation in the Easemakers community.

The Easemakers Podcast is presented by Nines, the modern platform for streamlining household management. 

Welcome to the Easemakers Podcast for people who are passionate about the art of private service. Tune in to hear stories and tips from top estate managers, personal assistants and other private service professionals.

Want to be a part of the conversation? Join the Easemakers community for private service professionals.

The Easemakers Podcast is presented by Nines, the modern platform for streamlining household management.

In every family office, turnover is inevitable. So how do you plan for the future and ensure information doesn't get lost over time? 

In this episode of the Easemakers Podcast, Josh Kanter shares how his own family's story shaped his approach to helping family offices navigate transitions and preserve their legacies. 

Tune in to hear why his own experience led him to build leafplanner, his take on why it's critical to document the knowledge of everyone involved in the family ecosystem, and his tips for anyone who wants to help an organization preserve their legacy for generations to come.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What should you consider when booking private jet travel, and how do you ensure everything goes smoothly? 

In this episode of the Easemakers Podcast, Apollo Jets Aviation Advisor Michael Palagonia shares the common mistakes to avoid around luggage capacity, departure times, catering and more. Tune in to hear why it's critical to know your terms around cancelation, wifi, pets and more, how to plan for holiday, peak season, and major event travel, and which small mistakes can turn into bigger problems when flying privately.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

What is the definition of luxury in 2025?

Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. 

In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. 

Tune in to hear about the keys to onboarding new clients, how to get ahead of expectations, tips for finding great vendors, and more.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Andrew Lowrey has a lifelong love of service, and his years working in hospitality and private homes shape his philosophy on domestic staffing.

In this episode of the Easemakers Podcast, the Precise Home Management Founder and President shares why he believes you should never force a role in private service, as well as his keys to a long-term placement. 

Tune in to hear how his upbringing fuels his journey in private service, his tips for candidates and his advice for finding a long-term fit. 

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.

Curious about turning a second home into a vacation rental? 

In this episode of the Easemakers Podcast, we talk with Kim Lalande about what to know before putting a luxury property on the short-term rental market, how to appeal to a particular type of traveler, and how to create a high-end guest experience. 

Kim is the Founder & CEO of Key.co, a hospitality marketplace where clients can book vetted, top-tier vacation homes, curated experiences, and in-home services, all in one place. Tune in to hear her insights about marketing a vacation home, investing in a high-end rental property, managing the operations of a luxury vacation rental, and more!

Plus, check out the McKinsey report, Updating perceptions about today’s luxury traveler, that Kim mentions during our conversation.

Subscribe to the Easemakers Podcast to hear from more experts in the private service industry, and join the Easemakers community to talk to other estate managers and PSPs on a regular basis.  Enjoying the Easemakers Podcast? Leave us a rating and a review telling us about your favorite episodes and what you want to learn next!

The Easemakers Podcast is presented by Nines, modern household management software and services built for private service professionals and the households the support.