Explore every episode of the podcast The Director's Club

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Parent Handbook FREE Workshop HERE:  https://memberships.kartra.com/page/parenthandbooktemplate

Episode Title:
5 Things I'm Updating at ScribbleTime Right Now

Episode Description:

What does summer really look like behind the scenes at a child care center?

In this episode, I'm taking you inside ScribbleTime and sharing the five areas we're updating before the school year begins. After more than twenty-one years of leading our center, one thing I've learned is that great programs are never "finished." Strong leaders are always looking for ways to improve their systems, strengthen their teams, and create a better experience for children and families.

I'll share the real projects we're working on right now, why we're making these updates, and how continuous improvement has become part of our leadership culture.

In this episode we'll discuss:

•  Child Development Support updates 
•  Parent Handbook revisions 
•  Classroom procedures 
•  Leadership resources 
•  Why your systems should continue evolving every year 

Whether you're reviewing one policy or rethinking an entire process, I hope this episode inspires you to take a fresh look at your own center.

Build the foundation. Lead the transition.

Are you looking for a community to get connected to or need a one-off workshop?  We have a new line-up I'm excited to share with you!   Shop - CLICK HERE The Directors Club

For those who are new to our community—and as a reminder for those who have been here for years—I wanted to share the story behind why I do this work.

In this episode, I talk about my journey from corporate banking to child care ownership, the leadership lessons that shaped how I run ScribbleTime, and the personal experiences that inspired The Director's Club and The Early Education Teachers Lounge.

You'll also hear why supporting directors, teachers, and leadership teams has become such an important part of my mission, along with a look at some exciting things coming next for our centers and our community.

If you've ever wondered what drives the work we do, this episode is for you.

Are you looking for a community to get connected to or need a one-off workshop?  We have a new line-up I'm excited to share with you!   Shop - CLICK HERE The Directors Club

Directors, how many times have you blamed a staff issue on onboarding — only to realize the real gap was something else entirely? In this episode, Noelle breaks down the critical difference between onboarding and compliance, and why mixing them up means you're solving the wrong problem. Onboarding teaches the what and the how. Compliance confirms it's actually happening — whether you're watching or not.

Through real scenarios (a bus driver off-protocol for a year, a teacher skipping rest time checks, staff records constantly lapsing), you'll learn how to quickly diagnose which system is broken and what to do about it. If your center is struggling with consistency, accountability, or staff not following through — this episode is your starting point.

In this episode:

• What good onboarding actually covers (and what it can't fix)
• Why compliance is a system, not a checklist binder
• Three real-world scenarios that show exactly where the gap lives
• The key questions to ask yourself when something goes wrong
• Why training someone once doesn't mean the behavior is locked in

Compliance is a full-time, full-year job. Onboarding is a moment in time. Know the difference — and lead your center like you mean it.

COMPLIANCE COMMAND CENTER WORKSHOP

Connect with us at The Director's Club HERE

Noelle shares a staffing dilemma at her childcare center: a group of six or seven teachers with ongoing attendance and punctuality issues that persist despite meetings, warnings, and write-ups, prompting her to start hiring and potentially work some staff out. She outlines an inexpensive hiring plan before paying for ads, including rewriting and simplifying job postings with a positive culture-and-growth message, testing a free Indeed account, trying EarlyDay.com, publishing a blog about expansion and workplace culture with a link to apply, creating Canva hiring graphics, posting in local community Facebook groups, and emailing past and potential client lists for referrals, including former students returning as staff. She also offers ideas for rural programs, such as proactively partnering with local high schools to present early-education career pathways and recruiting from relevant courses.

Check out our new Lunch and Lead series HERE

Connect with us at The Director's Club HERE

Noelle discusses a common question from childcare directors—how much to raise tuition—and explains that there is no universal percentage because each center’s expenses, staffing, benefits, rent, and financial goals differ. She recommends starting with a budget built from last year’s numbers, adjusting for expected changes like staff raises, rent, taxes, insurance, new programs, and extra cash flow, then calculating the revenue gap to determine the needed increase. After that, she suggests checking community rates within your specific market and positioning your center based on quality and demand so the final tuition rate balances what your budget requires with what is reasonable locally. She encourages directors to complete 2026 budgets, seek help from a CPA/bookkeeper or software, and invites listeners to join the Director’s Club for ongoing support.

Check out our new Lunch and Lead series HERE

Connect with us at The Director's Club HERE

 Noelle talks about staff retention challenges in child care programs, including accountability, support needs across generations, and improvement that doesn’t always come from training or formal feedback. She explains how adding simple, intentional one-on-one “connection” check-ins a few times a year can shift a culture where employees only meet with leadership when something is wrong. These meetings are not evaluations or disciplinary conversations; they are protected, distraction-free time to build trust, celebrate what’s going well, surface concerns early, and understand what feels overwhelming. She outlines sample questions, key benefits such as stronger relationships, earlier problem awareness, improved morale, and higher retention, and encourages leaders to schedule check-ins consistently across the team, including assistant directors.

Check out our new Lunch and Lead series HERE

Connect with us at The Director's Club HERE

Ever feel like you're running your center instead of leading it? In this episode, Noelle shares the turning point that changed everything during ScribbleTime's expansion from 72 to 114 students. Discover why protecting just one hour a day for leadership work can give you back 240 hours a year to build the systems your center desperately needs. Learn the difference between managing day-to-day operations and leading your center forward, plus get practical strategies for setting boundaries with your team and finally tackling that project you keep putting off. If "enrollment" (or any other important project) keeps showing up on your to-do list week after week, this episode is your roadmap to breaking free from constant interruptions and reclaiming your role as a leader.

Check out our new Lunch and Lead series HERE

Connect with us at The Director's Club HERE

Noelle explains why teachers may struggle or quit within the first 90 days when onboarding is overwhelming or unclear. She shares how her center improved retention and confidence by breaking onboarding into day-by-day checklist sections (starting with safety), creating predictable routines, and adding quick daily check-ins from multiple leaders. She also recommends assigning dedicated onboarders by age group to ensure consistent training and accountability.

Check out our new Lunch and Lead series HERE

Connect with us at The Director's Club HERE

Tired of the "crisis" talk in early childhood education? Me too.

The truth: funding being pulled is a crisis. Everything else? That's just business asking you to lead.

I share what I learned when the payphone industry collapsed during my banking career - and how it changed how I run my childcare center today. We'll talk Money, Administration, and People: the three things you need to focus on to build a business that weathers any storm.

Stop reacting. Start leading. Let's do this work together.

www.thedirectorsclub.net

This is just a "welcome back" to the new year!   Here are all the links I spoke about in the podcast.  Make sure you reach out with topics you want to hear about - I'm getting ready to write new episodes.

Reach out to me at customerservice@thedirectorsclub.net and send me topics you want to hear about on the podcast!  I'd love to hear from you.

FREE Book Club JOIN HERE We are hosting it on Thursday, January 15th 7 PM EST

Virtual Webinar - Protecting Your Center's Insurability  Wednesday, January 21st 1 PM EST

In-Person Leadership Day!  Come join us in Massachusetts on Thursday, February 12th  9 AM - 4 PM  LEARN MORE HERE

www.thedirectorsclub.net

Effective Mentoring through Workshop Reflections: Simple Steps for Childcare Educators

Join Noelle as she shares three practical ways to mentor and develop less experienced teachers through reflection and action sheets, staff meeting brainstorms, and shared learning activities. Discover how these methods can foster collaborative problem-solving, build strong team dynamics, and enhance the effectiveness of professional development workshops. Listen now for actionable tips to create a more engaged and capable teaching staff.

We're expanding our child care center in 2026 and we need to build up our rising leaders.  We will need more assistant directors - lead teachers - an infant and toddler team!  I've created leadership workshops for my rising leaders and I want to invite you and your team to join us!

Take Back Your Day CLICK HERE - Free workshop on September 9th at 1:00 PM Eastern Time

Leadership Day CLICK HERE - For Child Care Cetner Directors;  In-Person in Wrentham, Massachusetts on October 2nd 8:30 AM - 5 PM meals and a pretty notebook included!

Leading The Way CLICK HERE - Rising Leadership 6-Week Virtual workshop starts October 8th at 1:00 PM Eastern Time Wednesday's

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

 Behind every well-run child care center is a strong office team—but building one doesn’t happen by accident. In this episode, Noelle shares five simple but powerful systems that transform daily chaos into smooth operations. From setting the stage with quick admin check-ins to mentoring future leaders, you’ll discover practical ways to lighten your load, strengthen your leadership bench, and create consistency that benefits your entire center.

We're expanding our child care center in 2026 and we need to build up our rising leaders.  We will need more assistant directors - lead teachers - an infant and toddler team!  I've created leadership workshops for my rising leaders and I want to invite you and your team to join us!

Take Back Your Day CLICK HERE - Free workshop on September 9th at 1:00 PM Eastern Time

Leadership Day CLICK HERE - For Child Care Cetner Directors;  In-Person in Wrentham, Massachusetts on October 2nd 8:30 AM - 5 PM meals and a pretty notebook included!

Leading The Way CLICK HERE - Rising Leadership 6-Week Virtual workshop starts October 8th at 1:00 PM Eastern Time Wednesday's

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

While some childcare centers are struggling to survive, others are quietly implementing three game-changing financial strategies that are adding thousands to their bottom line each month. In this episode, Noelle shares the exact trends that transformed her center's financial stability—and why they're becoming the new baseline for professional childcare operations. 

What You'll Learn: 

• Why eliminating discounts actually increased revenue by $3,400/month at ScribbleTime 
• How digital billing systems can save you 30+ hours monthly while improving cash flow 
• The revenue diversification strategies that now represent 22% of total monthly income 
• Real numbers and specific examples from 20 years of center operations 

Perfect for: Childcare center directors, owners, and administrators ready to move beyond traditional financial models and create sustainable, profitable operations. 

Key Takeaway: These aren't complicated systems requiring huge investments—they're smart operational shifts any center can implement to increase revenue while reducing administrative burden. 

Ready to stop chasing payments and start building financial momentum? This episode gives you the roadmap to transform your center's financial future. 

We're expanding our child care center in 2026 and we need to build up our rising leaders.  We will need more assistant directors - lead teachers - an infant and toddler team!  I've created leadership workshops for my rising leaders and I want to invite you and your team to join us!

Take Back Your Day CLICK HERE - Free workshop on September 9th at 1:00 PM Eastern Time

Leadership Day CLICK HERE - For Child Care Cetner Directors;  In-Person in Wrentham, Massachusetts on October 2nd 8:30 AM - 5 PM meals and a pretty notebook included!

Leading The Way CLICK HERE - Rising Leadership 6-Week Virtual workshop starts October 8th at 1:00 PM Eastern Time Wednesday's

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

We're expanding our child care center in 2026 and we need to build up our rising leaders.  We will need more assistant directors - lead teachers - an infant and toddler team!  I've created leadership workshops for my rising leaders and I want to invite you and your team to join us!

Take Back Your Day CLICK HERE - Free workshop on September 9th at 1:00 PM Eastern Time

Leadership Day CLICK HERE - For Child Care Cetner Directors;  In-Person in Wrentham, Massachusetts on October 2nd 8:30 AM - 5 PM meals and a pretty notebook included!

Leading The Way CLICK HERE - Rising Leadership 6-Week Virtual workshop starts October 8th at 1:00 PM Eastern Time Wednesday's

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

Ready to grow, relocate, or finally buy your center’s building? In this episode, Noelle shares the real, behind-the-scenes journey of transforming a historic downtown church into the new home of ScribbleTime. From due diligence and real estate scouting to SBA loan applications, code reviews, budgeting, and construction—this is your roadmap to navigating child care real estate expansion with confidence. Whether you're leasing, buying, or just dreaming, this episode is packed with practical tips, resources, and honest reflections to guide your next big move.

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

Ever felt the sting of hiring the wrong person? You're not alone. This episode dives into common red flags to watch for during childcare staff interviews. Learn about key interview questions and strategies to uncover true character and work ethic. Discover how to conduct effective working interviews and why trusting your gut can save you from potential headaches. Don't miss these essential tips to ensure your next hire is the right one for your center's future success.

download My 7 Favorite Interview Questions and Why HERE Over 110 Interview Questions

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

 In this episode, we unpack the biggest mindset shift your team needs before the new school year begins: these are not the same kids who left in June. I share lessons learned from my early days at ScribbleTime and why September should be all about connection, not correction. Tune in for real strategies to help your teachers reset expectations, build strong relationships, and create a calm, confident classroom culture from day one.

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

Have you ever had that sinking feeling when one of your favorite teachers sits down in your office and tells you they're thinking about leaving? In this episode, Noelle shares the wake-up call conversation that completely changed how she approached culture at ScribbleTime—and how you can avoid the same mistakes that almost cost her an amazing teacher. 

You'll discover why culture isn't something that just happens (it's created through your daily systems), how gossip and workplace tension are actually symptoms of deeper operational issues, and the simple assessment questions that will help you figure out exactly where your culture stands right now. 

Whether you're dealing with stressed-out staff, high turnover, or that underlying tension you can't quite put your finger on, this episode gives you practical, actionable steps to start transforming your workplace culture today. Plus, Noelle breaks down her morning momentum routine and explains why small, consistent changes create the biggest cultural shifts. 

If you're tired of feeling like you're running a daycare battlefield instead of the positive learning environment you dreamed of, this episode is for you. Because the truth is, when your teachers feel supported and empowered, everything else—from parent satisfaction to your own sanity—starts falling into place. 

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

Are you tired of having a mental list of half-finished projects that's longer than your arm? In this episode, Noelle tackles every director's biggest frustration: starting initiatives with the best intentions but never actually completing them because daily operations keep pulling you back into the chaos. 

From that staff handbook you started six months ago to the new enrollment system you researched but never implemented, Noelle gets real about why even the most organized directors struggle to follow through on important projects. You'll learn the difference between being busy and being productive, why your current approach to project management isn't working in a childcare environment, and the simple framework that finally helps you cross the finish line. 

Discover Noelle's "project bucket" system that protects your strategic work from daily interruptions, how to break overwhelming projects into manageable daily actions, and why scheduling project time like you schedule staff meetings is a game-changer. Plus, she shares the one-hour rule that keeps momentum going even during your busiest weeks. 

Whether it's updating policies, launching new programs, or finally organizing those compliance files, this episode gives you the practical tools to stop abandoning projects halfway through and start building a track record of completion that transforms your center's operations. 

Perfect for: Directors who feel like they're constantly starting but never finishing important projects, struggling to find time for strategic work, or frustrated by the cycle of good intentions without follow-through. 

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

 In this episode, Noelle shares the powerful shift from compliance-driven observations to meaningful mentorship conversations that actually lead to teacher growth. Learn how a simple tweak in how you approach feedback can boost confidence, reduce burnout, and build a stronger teaching team — one conversation at a time.

Dig deeper into Reflections and get the entire system I use during coaching week!  We start on Wednesday, July 16th:   memberships.kartra.com/page/collaborationandcoachingweek

Need help implementing what you heard today?
We’ve got your back. Inside The Director’s Club, we don’t just talk about solutions — we help you put them into action with done-for-you tools, coaching, and a supportive community of directors who get it. Whether you’re ready to create systems that actually stick or just want to stop feeling like you’re doing this alone, we’re here to support you.    Reach out here:  thedirectorsclub.net

This Changed The Game At My Center

In this episode, learn how a simple 20-minute monthly reflective practice can transform your child care center from reactive to proactive, isolated to collaborative, and burnt-out to fulfilled. The host shares firsthand experiences from her center to illustrate the powerful and lasting impacts of implementing systematic reflection among staff. Key insights include improving classroom transitions, identifying and addressing systemic issues, fostering collaborative problem-solving, and boosting staff morale and retention. The episode invites directors to start small, embed reflection in staff meetings, and gradually expand the practice for long-term success. Listeners are also introduced to an upcoming coaching week for detailed guidance on implementing this transformative practice in their own centers.

Dig deeper into Reflections and get the entire system I use here:  memberships.kartra.com/page/collaborationandcoachingweek
Learn more about us:  The Director's Club Membership - The Directors Club

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

In this episode, Noelle from the Directors Club shares insights on crafting compelling job ads to attract better applicants in early education. She emphasizes the importance of making your job listing stand out by leading with what potential teachers care about, highlighting the experience rather than just responsibilities, and making the application process personal and inviting. Noelle also shares a success story of a revised job ad that led to multiple solid interviews and hires. Tune in for three practical tips to improve your job ads and engage enthusiastic and qualified teachers.

Join The Club!  The Director's Club Membership - The Directors Club

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

In this episode, Noelle discusses actionable strategies to help make new habits stick without overhauling your entire life. She shares a personal story about a director who successfully incorporated a new habit by pairing it with an activity she enjoyed—getting coffee. Noelle outlines three main techniques: tying the habit to something you like, starting with small, manageable goals, and using visual cues. These methods help create consistency and make the process of forming new habits less daunting. Noelle emphasizes the importance of setting yourself up for success in a way that fits your lifestyle, rather than fighting against it.

Join The Club!  The Director's Club Membership - The Directors Club

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

Noelle discusses effective strategies to prevent staff from abusing the time clock, a common issue that can lead to wasted money and time for directors. The episode provides practical solutions, such as setting clear time clock policies, using digital time tracking systems, enforcing break and overtime rules, and implementing a no-adjustment policy for time clock errors. The importance of accountability and communication with staff is emphasized to ensure fair and accurate time tracking. Join Noelle's Director's Club for more insights and support.

Join The Club!  The Director's Club Membership - The Directors Club

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

In this episode, Noelle discusses the positive side of receiving parent complaints and introduces the concept of a clear parent expectation policy to reduce these complaints. She shares insights from her own experience of implementing a one-page document that covers common areas of confusion. The policy includes key topics like communication expectations, arrival and pickup procedures, health policies, behavior and discipline, payment and fees, classroom transitions, and more. By setting clear expectations upfront, Noelle highlights the significant drop in parent complaints and improved relationships. This episode aims to help childcare centers proactively minimize parent concerns and improve their overall program.

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

We discuss the challenges of raising tuition fees for childcare centers and provides practical strategies to manage this necessary task. With insights from over 20 years of experience, the host outlines five essential steps to increase tuition without alienating families: setting the stage early, framing the increase as an investment, communicating clearly and confidently, sending regular reminders, and following up with gratitude and reinforcement. The episode emphasizes the importance of continuously showcasing the value provided by the center to foster understanding and support from parents. Tips include using newsletters, social media, and direct communication to keep parents informed and engaged. The host also highlights the necessity of aligning tuition increases with the quality and enhancements made to the center, reassuring that while some families may leave, the overall response can be positive if handled correctly.

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

Come join me LIVE for a workshop on April 16, 2025 at 2:00 PM Eastern Time - I'm also recording it for you!  CLICK HERE TO GET MORE DETAILS ON THE WORKSHOP.    Email me if you have questions missnoelle@scribbletime.net
Looking forward to teaching and collaborating with everyone!

In this podcast episode, Noelle from the Director's Club discusses strategies for navigating licensing and regulations for childcare centers. Sharing her personal experiences, she emphasizes the importance of being prepared and implementing effective systems to avoid last-minute stress. She introduces the 'Childcare Success Map,' which categorizes tasks into money, administration, and people, and explains how to create a routine for managing these tasks. Noelle also suggests making use of inspection binders, incorporating regulatory training into staff meetings, and conducting self-inspections to ensure readiness. Her aim is to help childcare leaders feel confident and prepared for any licensing inspections.

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

In this episode, Noelle discusses key strategies for ensuring profitability in childcare centers. She emphasizes the importance of regularly reviewing financials, understanding true operational costs, and setting appropriate tuition rates based on these costs rather than just market comparisons. Sharing insights from her background in corporate finance, Noelle outlines steps for incorporating all expenses into a budget, calculating needed tuition rates, and effectively communicating the value of services to parents. She underscores the necessity of annual tuition increases and provides practical tips for managing finances to ensure a thriving childcare business.

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

Enrollment challenges are a top concern for many child care center directors—but the good news is, you don’t have to rely on traditional marketing alone. In this episode, we’re breaking down smart, actionable strategies to help you attract families who are the right fit for your program.

🎙️ What You’ll Learn:

• How to define and showcase what makes your center unique
• Ways to turn parents into enthusiastic advocates
• The power of teacher expertise in building trust
• Community-based marketing strategies that feel natural and effective
• A simple challenge to set an enrollment goal and track your progress

It’s time to make enrollment growth feel easy and sustainable—let’s get started!

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

 Strong HR documentation is key to running an organized, compliant, and high-performing child care center. But keeping up with paperwork doesn’t have to be overwhelming!

In this episode, we’ll explore:
✅ Simple documentation systems to stay organized and compliant
✅ Year-round performance tracking to make employee reviews stress-free
✅ Standardized templates that make documenting issues, coaching, and growth easy
✅ Best practices to streamline HR and protect your business

When done right, HR documentation saves time, reduces risk, and keeps your team accountable. Tune in now and start implementing these simple strategies today!

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

Struggling to get your teachers to follow through on responsibilities without constant reminders?

In this episode, we’re diving into the secret to building a culture of accountability in your child care center—without feeling like you have to micromanage every step.

✅ Learn why accountability isn’t about blame—it’s about ownership and follow-through.
✅ Discover key strategies to create structure while allowing teachers to work independently.
✅ Get practical tools like checklists, peer accountability, and predictable check-ins to boost consistency.
✅ Find out how to coach employees who struggle to meet expectations (before jumping to discipline).

When accountability is built into your culture, your team becomes more independent, reliable, and engaged. Tune in now and start creating a more empowered workplace today!

Plus, grab my FREE Teacher Retention Plan to help strengthen your team’s accountability and commitment: https://memberships.kartra.com/page/theultimateteacherretentionchecklist

The Early Education Empowerment Conference, come see me in person!  Plus 14 other amazing speakers!  https://memberships.kartra.com/page/empowermentconference

In this episode, Noelle from the Director's Club discusses strategies to prevent teacher burnout and improve teacher retention at child care centers. She emphasizes the importance of meaningful recognition, professional development with a purpose, proactive stress management, and building a collaborative community. Noelle shares practical tips and examples from her own experience, aiming to foster a positive, supportive environment for teachers. Additionally, she provides updates on her latest projects, including an upcoming early education conference in Rhode Island.

The Early Education Empowerment Conference  memberships.kartra.com/page/empowermentconference

The Director's Club Home - The Directors Club

The Early Education Teacher's Lounge  Online training for early childcare centers - The Teachers Lounge

 In this episode, we explore how to set the stage for a successful day as a child care center director using The Power Start. By taking just 20 minutes each morning to focus on key priorities, review staffing, handle urgent tasks, and establish your top goals, you can reduce overwhelm and take control of your day. Join us to learn how this powerful routine can transform chaos into clarity, helping you lead your center with purpose and confidence from the very start. 

Learn more about the Empowerment Conference Here:  memberships.kartra.com/page/empowermentconference

 In this episode, we dive into the essential role of performance reviews in creating a high-quality child care center. Learn how to structure meaningful reviews that foster team growth, manage challenges with empathy, and document progress effectively. We'll also share practical tips for turning performance reviews into opportunities for mentoring and improving teacher retention. Tune in to ensure your reviews go beyond a formality and truly support your center’s success!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Make every transition smooth and stress-free! Grab your free toolkit now and bring balance back to your toddler classroom. Click the link to download! https://memberships.kartra.com/page/toddlerclassroomtoolkit 

Today, we discuss the importance of streamlined feedback at child care centers to avoid confusion and negativity. Reflecting on past issues at Scribble Time, they outline three steps to improve the feedback system: designating a single feedback mentor per classroom, establishing clear communication channels, and implementing regular check-ins. These changes led to more consistent guidance, improved teacher confidence and performance, and a more positive atmosphere. The speaker encourages others to assess their feedback processes and consider joining the Director's Club for further support and resources.

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Make every transition smooth and stress-free! Grab your free toolkit now and bring balance back to your toddler classroom. Click the link to download! https://memberships.kartra.com/page/toddlerclassroomtoolkit 

Noelle shares insights on fostering a culture of collaboration in child care centers, emphasizing the importance of open communication and continuous mentorship. She recounts a story of resolving communication issues between staff and parents, highlighting strategies like creating safe spaces for discussion, regular team meetings, and peer support. Noelle also discusses effective exercises for team collaboration and emphasizes the positive impact on center operations, staff unity, and overall reputation. She invites viewers to join the Director's Club for more resources and support.

GAIN BACK TIME WORKSHOP HERE:  Gain Back Time [DRS] (kartra.com)

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Make every transition smooth and stress-free! Grab your free toolkit now and bring balance back to your toddler classroom. Click the link to download! https://memberships.kartra.com/page/toddlerclassroomtoolkit 

In this podcast episode from the Director's Club, Noelle focuses on improving employee management through clear, written policies and procedures. She shares her personal experience of addressing inconsistencies at her child care center by implementing a detailed cleaning checklist. Key steps include explaining the why behind policies, breaking tasks into clear steps, gathering team feedback, and regularly reviewing and updating policies. This episode aims to streamline operations, reduce stress, and enhance the overall quality and reputation of child care centers.

GAIN BACK TIME WORKSHOP HERE:  Gain Back Time [DRS] (kartra.com)

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

In this episode of The Director's Club, the host addresses the challenges faced by child care center directors in managing administrative tasks without a dedicated team. Key strategies discussed include staying organized through digital file systems, using project management tools like Trello or Milano, and employing techniques such as time blocking and automation to enhance efficiency. The importance of email management, self-care, and delegation is also highlighted. The episode concludes with advice on creating a flexible and sustainable workflow, regularly reviewing progress, and celebrating successes to maintain motivation.

Our software management system is Playground.  TRYPlayground here.
Milanote CLICK HERE

Connect with me in my private Facebook group for more tips and discussions.

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

In this episode of the Director's Club Podcast, Noelle dives into the crucial topic of setting boundaries and preserving healthy working relationships in child care centers. She discusses the importance of establishing clear roles and responsibilities, setting effective communication boundaries, and ensuring a healthy work-life balance. Noelle also shares personal stories and strategies to illustrate how these ideas can be put into practice, ultimately creating a more structured, efficient, and harmonious work environment. Join Noelle as she explores ways to help you and your team thrive.

Connect with me in my private Facebook group for more tips and discussions.

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Kickstart an Amazing School Year: Essential Back to School Strategies for Directors

DOWNLOAD HERE:  https://memberships.kartra.com/page/BackToSchool

Join Noelle from the Director's Club and the Teacher's Lounge as she shares essential strategies for directors to kickstart a successful school year. Discover the importance of setting a positive tone, inspiring your team, and introducing a comprehensive back-to-school checklist to ensure a focused and productive staff meeting. Learn how to align your vision with your team's goals, foster collaboration, set clear deadlines, and create a supportive environment for both teachers and students. Get practical tips on maintaining momentum, ensuring continuous improvement, and using feedback for future success. Download the back-to-school checklist from the show notes and embark on a journey towards an outstanding school year.

00:00 Welcome and Introduction

00:25 Setting the Tone for a Successful School Year

01:07 Preparing for the Staff Meeting

02:12 Presenting the Back to School Checklist

02:32 Aligning Vision and Goals

03:59 Implementing the Checklist

06:07 Creating a Supportive Environment

06:54 Continuous Improvement and Reflection

07:12 Follow Up and Celebration

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

In today’s episode, I’m thrilled to share key insights on how building strong relationships with families can set your child care center up for a successful school year. Drawing from both my corporate and early education experience, I discuss the importance of creating a welcoming environment, fostering trust, and engaging with families from day one. Plus, I share a personal story about how a small change inspired by a former CEO transformed the way I connect with families at my center.

Call to Action:

Don’t miss out on my upcoming free workshop, Starting the School Year Strong: Effective Relationship Building Strategies to Enhance Family Trust, Satisfaction, and Referrals, on August 14th at 12 PM. Register Here:  Back To School Success (kartra.com)

Gain actionable steps to boost family loyalty, satisfaction, and those all-important word-of-mouth referrals. I can’t wait to see you there and help you kick off the school year with confidence!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Today we're diving into a topic that every childcare director grapples with—how to effectively uplevel your team through professional development and mentorship. With newer and less experienced staff, finding the right training and carving out time for mentorship can be challenging. But don't worry, I've got you covered. In this episode, I'll share practical tips for setting meaningful goals with your team, fostering a culture of collaborative learning, and strategically using your resources to enhance your staff's skills. From intentional mentorship to celebrating small wins, we'll explore actionable strategies that can make a big difference in your center. So, if you want to build a stronger, more capable team without overwhelming yourself, stay tuned and take notes. Let's get started!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

In this episode, we explore the concept of work-life balance, and it's significance in your role as a leader.  Let's discover strategies and insights to help you achieve a healthier work-life balance that nurtures both your professional aspirations and personal fulfillment. 

Thanks for listening to our podcast!  I love sharing simple business tips and resources to help you lead your center.  Remember, 15 minutes a day can make a huge impact at your center.   Today is your chance to make the tomorrow you always dreamed of.

 Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

As we gear up for the new school year, it's crucial to think about how we can build stronger relationships with our families and ensure parent retention at your centers. Today, I’ll be sharing tips and strategies that have worked for us at Scribble Time and across various centers we collaborate with. From regular communication and organizing family-friendly events to promptly addressing concerns and creating a welcoming environment, we'll cover practical steps you can take to foster loyalty and satisfaction among the families you serve. This episode was inspired by a recent discussion in our Facebook group, where a director faced a significant loss of families to a new center. Join me as we delve into ways to keep your community strong and thriving. Let's get started!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

Noelle shares candid and off-the-cuff insights on innovative techniques she’s implementing at ScribbleTime to attract and retain top-notch staff. From enhancing your website's SEO to posting strategic blogs, leveraging community Facebook groups, and orchestrating high school roadshows, she'll walk you through a variety of strategies aimed at building a strong recruitment pipeline. So, if you’re feeling the pressure of finding quality teachers, grab a pen and paper, and get ready for some game-changing tips and tricks. Let's tackle the hiring maze together and ensure your center thrives!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

Today, we're diving into something ultra-essential for running a successful childcare center: delegating tasks and roles within your office. Whether you're gearing up to hire an assistant director or looking to revamp the responsibilities in your current setup, we've got actionable tips and strategies to help you streamline operations and boost team satisfaction.

But first, a quick reminder—have you checked out our other podcast, the Early Education Teachers Lounge? It's packed with practical advice and resources to help teachers tackle classroom challenges, from mindfulness techniques to managing transitions and reducing stress.

In this episode, we'll cover everything from identifying and documenting office tasks to assigning roles based on strengths and using tools to stay organized. I'll also share some techniques for regular check-ins and progress evaluations to ensure everything runs smoothly.

Grab a notepad and get ready to take your administrative game to the next level! Let's dive in!

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

In this episode, we dive into a topic that is often overlooked but vital for effective leadership, self-care. 
Join us as we explore what self-care truly means, debunk misconceptions, and uncover the significant impact it has on our leadership journey. 

Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

 Thanks for tuning in to today's episode. We've got an important topic lined up: tips on managing tuition and fees. I know many of you have questions about when and how to address tuition increases with parents. Today, I'll share practical strategies for planning your budget, factoring in various expenses, determining the necessary tuition adjustments, and effectively communicating these changes to parents. We'll also touch on ways to add new revenue streams and ensure your child care center remains financially stable. Plus, I’ll give you some pointers on how to handle the fear of losing families due to rate hikes. So grab a notepad, take some notes, and let's dive into making your center financially secure while maintaining high-quality care. Don't forget to check out the show notes for additional resources and rate the podcast if you find these insights helpful. Let's get started!

 
Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE   

In this episode, I'll share insights from a recent discussion with a director who found herself struggling to keep her new administrative team member aligned with her vision. We'll explore how a structured, weekly planning session can enhance communication, increase accountability, boost morale, and facilitate strategic planning, all while setting a collaborative and supportive tone for your week.
 
Let's connect:

www.thedirectorsclub.net

Community:
Join my FREE Facebook group and connect with other directors and me as we navigate leading a child care center together!  FB Group Child Care Center Owners and Directors

PODCAST
We have a podcast for your Teacher's!  We take real life skills our teachers need and create podcasts to help them.  Use these to mentor your team, as part of your professional development, AND at your staff meetings! The Early Education Teachers Lounge LISTEN HERE

Socials:
Facebook page, The Director's Club
Instagram, The Director's Club

WORKING WITH NOELLE AND THE DIRECTOR'S CLUB:

The Club
Discover more about The Director's Club, a mastermind group designed for child care center directors who seek support and expert guidance to maintain high-quality early education centers.   LEARN MORE ABOUT THE CLUB HERE

The Teacher's Lounge
Do you want to enhance your teachers' confidence in the classroom through a mentoring program tailored to their needs? Look no further than The Teacher's Lounge, a dedicated mentoring department that you've always wanted for your child care center. Don't hesitate, visit us now to learn more HERE