Explore every episode of the podcast The Dentalpreneur Podcast w/ Dr. Mark Costes
| Title | Pub. Date | Duration | |
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| 2082: Leadership Mastery | 27 Sep 2024 | 00:51:04 | |
On today’s episode, we have Eric Morin, founder of Tower Leadership, who brings over a decade of experience in helping dental practice owners grow in wealth and leadership. Eric shares his insights into the rapidly changing dental industry and the importance of building strong leadership and financial foundations for scalable success. They discuss the challenges of premature scaling, emphasizing the need for practices to solidify their operational infrastructure before expanding. Eric highlights the importance of creating predictability in business models and ensuring that leadership development is a key component for long-term growth. Both Mark and Eric reflect on their own experiences, discussing how leadership, team development, and operational efficiency are essential for sustained success in a dental practice. EPISODE RESOURCES | |||
| 2081: Inside Global Dental Missions | 26 Sep 2024 | 00:48:07 | |
On today’s episode, we have Laura Kolar, the executive director of Smile Outreach International (SOI). They discuss their recent dental mission trip to Fiji, highlighting the transformative work done through Smile Outreach. Laura shares her experience coordinating these trips, including her role in managing volunteers and ensuring smooth operations. Together, they reflect on the challenges faced, such as high patient volume and severe dental cases, and the rewarding impact of providing care in underserved areas. They also discuss plans for expanding SOI's reach, including the vision of establishing permanent dental clinics in locations like Mexico. Laura and Mark talk about the emotional impact of these missions and the perspective it brings to everyday life. EPISODE RESOURCES | |||
| 2072: The Forever Associate Pt. 2 | 13 Sep 2024 | 00:35:46 | |
On today’s two-part episode, Mark Dr. Soraya Safi continue their conversation, delving into the pros and cons of dental practice ownership versus remaining an associate. Mark discusses the financial benefits of owning a practice, including tax advantages and building equity, while also acknowledging the challenges that come with ownership. Dr. Safi shares her insights on navigating a high-tax environment as an associate and discusses her long-term career goals, including balancing work and personal life. They also explore advice for dental students, the importance of relationships in the workplace, and Dr. Safi’s journey in building her social media presence to support other dental professionals. The episode wraps up with a look at Dr. Safi’s new coaching program and future plans. EPISODE RESOURCES | |||
| 1982: Innovation, Automation, & the Abundane Mindset | 10 May 2024 | 00:50:22 | |
On today’s episode, we have Pedro Becker, the founder and CEO of Axle and Zenith Dental IT. Pedro's journey from transforming Billboard and radio advertising to revolutionizing the dental industry through automation and AI is discussed. He shares insights into how his technology has automated processes in over 50 dental practices, increasing efficiency and reducing costs. Pedro details his latest innovations in dental technology, focusing on his flagship product, The X-Guide, which assists in efficient and effective implant placement. His efforts aim to make his office a one-stop shop for all dental needs, reflecting his belief that effort is a crucial component of success. The conversation also touches on Pedro’s personal philosophy and how it aligns with the values of the Dental Success Network, particularly their shared commitment to the abundance mindset and helping others. Pedro's background in technology and his transition into the dental sector are also explored, providing listeners with a comprehensive view of his professional trajectory and current projects. EPISODE RESOURCES | |||
| 1082: Assett Purchase Agreements with Dr. Addison Killeen | 08 Jan 2021 | 00:29:14 | |
On today’s show Dr. Mark Costes and Addison Killeen spill everything they know about asset purchase agreements, which is…a lot. They’ve both been through the process a few times themselves and together helped over a hundred dentists put these agreements together. Needless to say, they’ve seen a thing or two. Grab a pen and paper for this quick and tactical episode on asset purchase agreements. Key takeaways:
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| 1081: Happy Half Hour with Brian Carney | 07 Jan 2021 | 00:51:34 | |
Today we have a crossover episode with financial advisor and co-founder of RiversEdge Advisors, Brian Carney. While seeking to serve the small business and entrepreneur population with comprehensive financial planning, he came across Dr. Mark Costes. You’ll hear him interview Mark and unpack the stories behind his career of serial entrepreneurship. EPISODE RESOURCES
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| 1080: Start Ups with Black Belt Coach and Startup Whisperer, Dr. Addison Killeen | 06 Jan 2021 | 00:32:57 | |
The start up process is one that most people only go through once or twice in their career. It can lead to great success, but the task list is long and often stressful. So, we’ve decided to put together a course with all of our collective knowledge and network on the start up process. We’ve gone through the process enough times to have a few ways to save money, but what we’re really excited about is all the shortcuts and tricks we’ve compiled that make the start up process quicker and so much more enjoyable. During their conversation they cover:
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| 1079: Sell to a DSO? with Dr. Michelle Jorgensen PT 2 | 05 Jan 2021 | 00:37:05 | |
On today’s podcast we have Dr. Michelle Jorgensen with Dr. Mark Costes on what it’s like to sell to a DSO. You are not going to want to miss this one as Dr. Jorgensen spills all the details on the deal that almost was. There’s a ton to learn from her experience, and there’s even some happy news at the end. During the conversation, they cover:
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| 1078: Sell to a DSO? with Dr. Michelle Jorgensen PT 1 | 04 Jan 2021 | 00:36:45 | |
On today’s podcast we have Dr. Michelle Jorgensen with Dr. Mark Costes on what it’s like to sell to a DSO. You are not going to want to miss this one as Dr. Jorgensen spills all the details on the deal that almost was. There’s a ton to learn from her experience, and there’s even some happy news at the end. During the conversation, they cover:
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| 1077: Adios 2020! | 01 Jan 2021 | 00:42:51 | |
Ring in the new year with the DSN leadership crew! The theme of today’s episode of gratitude for our community. This group set out to make dentist’s lives easier in 2018, and there was evidence everywhere of that mission being realized in 2020. Tune in to hear more, and learn how to get plugged in. During the show, they cover:
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| 1076: Multiple Practices, Perspective and Growth with Dr. Paul Goodman 2 | 31 Dec 2020 | 00:31:21 | |
This conversation with Dr. Paul Goodman covers everything from personal to professional. Many of you are familiar with Paul’s career and know how much perspective he has from experiences as a multiple practice owner, educator, and practice broker. Today we get a little into the clinical stuff, but the focus of the conversation is around multiple practice management and growth.
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| 1075: Multiple Practices, Perspective and Growth with Dr. Paul Goodman 1 | 30 Dec 2020 | 00:32:59 | |
This conversation with Dr. Paul Goodman covers everything from personal to professional. Many of you are familiar with Paul’s career and know how much perspective he has from experiences as a multiple practice owner, educator, and practice broker. Today we get a little into the clinical stuff, but the focus of the conversation is around multiple practice management and growth.
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| 1074: Big Waves and Wealth Accumulation PT 2 | 29 Dec 2020 | 00:37:15 | |
Our guest today is a cofounder and senior advisor of Dentist Advisors. Ryan Issac, along with his partner Reese Harper, has been helping dentists across the country make smart financial decisions for years. During the conversation, they cover:
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| 1073: Big Waves and Wealth Accumulation PT 1 | 28 Dec 2020 | 00:39:34 | |
Our guest today is a cofounder and senior advisor of Dentist Advisors. Ryan Issac, along with his partner Reese Harper, has been helping dentists across the country make smart financial decisions for years. During the conversation, they cover:
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| 1981: Innovating Dental SOPs | 09 May 2024 | 00:44:58 | |
On today’s episode, we have Tom Brown, a seasoned expert in dental marketing and the founder and CEO of Tom Brown Consulting. Tom shares his extensive experience in enhancing dental vendors' go-to-market strategies and his current role with My Dental SOP as a business advisor. The discussion delves into the significance of standard operating procedures (SOPs) in dental practices and how My Dental SOP helps digitize and streamline these processes for improved efficiency and consistency. Tom’s journey through the dental industry, including his pivotal role in the success of companies like LocalMed, provides valuable insights into effective communication and marketing within the dental sector. The episode is rich with advice for dental professionals on how to manage and grow their practices using strategic systemization and targeted messaging. EPISODE RESOURCES | |||
| 1072: Dental Billing & Coding 101 PT 2 | 25 Dec 2020 | 00:32:53 | |
One of the most knowledgeable people in dental billing joins the podcast today. This is some recent content from DSN that we wanted to spread with all the Dentalpreneur listeners because Ericka’s stuff just hits home. Battling insurance companies can be such a frustrating process. But, arming your practice with the right strategies can make those headaches a thing of the past. During their time together, they cover:
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| 1071: Dental Billing & Coding 101 PT 1 | 24 Dec 2020 | 00:33:48 | |
One of the most knowledgeable people in dental billing joins the podcast today. This is some recent content from DSN that we wanted to spread with all the Dentalpreneur listeners because Ericka’s stuff just hits home. Battling insurance companies can be such a frustrating process. But, arming your practice with the right strategies can make those headaches a thing of the past. During their time together, they cover:
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| 1070: End of Year Tax Strategies with Profi 20/20 PT 2 | 23 Dec 2020 | 00:38:52 | |
Updates on the latest covid relief package from two the industry’s best. These guys at Profi 20/20 continue to bring forward timely knowledge on these government relief deals. Today they are back on the show to explain the nuances of the newest bill, give us an update on tax implications from the first one, and bring up some identifiers that should trigger a conversation with your CPA. During the show, they cover:
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| 1069: End of Year Tax Strategies with Profi 20/20 PT 1 | 22 Dec 2020 | 00:32:17 | |
Updates on the latest covid relief package from two the industry’s best. These guys at Profi 20/20 continue to bring forward timely knowledge on these government relief deals. Today they are back on the show to explain the nuances of the newest bill, give us an update on tax implications from the first one, and bring up some identifiers that should trigger a conversation with your CPA. During the show, they cover:
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| 1068: Team Accountability Agreements | 21 Dec 2020 | 00:30:46 | |
Today we have the case study of Dr. Tim. Follow along as Dr. Mark Costes diagnoses what is going on in this staff dependent practice and puts together some action items to get things back on track. You’ll hear him talk about the ability to self-diagnose, accountability, and firming things up before going into growth mood. Key topics:
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| 1067: Take Home Income Impact | 19 Dec 2020 | 00:26:09 | |
Today we have a clip from our recent course, Transformation45. In this episode you’ll hear Dr. Mark Costes talk about the characteristics and habits of the individuals in our group that have made it to blackbelt status. Then, he gets into the fun part- the difference having a true black belt practice makes on your take home income. Tune in for this one, you’ll be glad you did. Key takeaways:
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| 1066: Trends to Watch PT 2 | 17 Dec 2020 | 00:26:48 | |
Our DSI financial analyst is back in the show today to discuss some of the trends we’ve been seeing amongst our group. Dr. Mark Costes and Jake get into what is behind some dentists having their best year in 2020 and much more. As always, this familiar voice drops tons of nuggets throughout the show. During the show they cover:
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| 1065: Trends to Watch PT 1 | 16 Dec 2020 | 00:25:21 | |
Our DSI financial analyst is back in the show today to discuss some of the trends we’ve been seeing amongst our group. Dr. Mark Costes and Jake get into what is behind some dentists having their best year in 2020 and much more. As always, this familiar voice drops tons of nuggets throughout the show. During the show they cover:
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| 1064: He Won the "Game" with Dr. Aaron Nicholas PT 2 | 15 Dec 2020 | 00:42:58 | |
Podcast favorite Dr. Aaron Nicholas is back on the show to talk about closing up an epic chapter in his career. We get into the decision to sell and all those details, as well as what’s up next for him. This was a great conversation. Tune in to hear Dr. Nicholas at a pivotal time in his journey. Key takeaway:
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| 1063: He Won the "Game" with Dr. Aaron Nicholas PT 1 | 15 Dec 2020 | 00:29:32 | |
Podcast favorite Dr. Aaron Nicholas is back on the show to talk about closing up an epic chapter in his career. We get into the decision to sell and all those details, as well as what’s up next for him. This was a great conversation. Tune in to hear Dr. Nicholas at a pivotal time in his journey. Key takeaway:
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| 1980: Leading with Leadership | 08 May 2024 | 00:39:19 | |
On today’s episode, we’re joined by frequent guest and esteemed colleague, Dr. Ben Kacos. As they delve into the challenges and intricacies of running a large dental practice, Dr. Kacos shares insights from his role as a black belt coach, his experiences with staff and practice management, and his thoughts on leadership within the dental industry. The conversation also covers the exciting new developments at Dental Success Partners (DSP), where Dr. Kacos will play a pivotal role in enhancing the quality and consistency of care across the organization. This episode is packed with practical advice for dental professionals looking to enhance their practice management and leadership skills. EPISODE RESOURCES | |||
| 1062: Startup or Acquisition the Right Way PT 2 | 11 Dec 2020 | 00:36:43 | |
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES
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| 1061: Startup or Acquisition the Right Way PT 1 | 10 Dec 2020 | 00:29:48 | |
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES
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| 1060: Danielle McKinley PCI HIPPA | 09 Dec 2020 | 00:32:16 | |
Danielle McKinley is a Certified HIPAA Advisor with 10 years of experience in risk management focusing on HIPAA and PCI compliance. She recently created The HIPAA Chick, and is also one of the founding members of PCIHIPAA and the active Director of Partner Relations. Tune in to hear her answer questions on all things compliance. EPISODE RESOURCES
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| 1059: Dentistry and Big Business with Dr. Bruce Baird | 09 Dec 2020 | 00:46:40 | |
“Without integrity nothing else matters. With integrity nothing else matters” Dr. Bruce Baird is on the show for the second time in two weeks! During the episode, they discuss:
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| 1058: Dental IT the Right Way with Tom Terronez | 07 Dec 2020 | 00:36:19 | |
Here’s an episode for almost every dentist out there. Tune in to get the skinny on all things you should be concerned about when it comes to IT. Tom is a leader in the dental technology industry, committed to helping practices reach their efficiency and IT security potential. He spends much of his time educating dental students, associations, and societies about proactively combating the critical cybersecurity threats that face our time. His ability to explain these complex topics in an accessible fashion is second to none. During the show, they cover:
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| 1057: Knowledge and Your Bottom Line PT 2 | 04 Dec 2020 | 00:38:36 | |
Dr. Mark Costes was featured in one of Dr. Nacho’s most recent live events. Dr. Goodman has been focusing on bringing dental students the knowledge they need to succeed after school. In classic fashion, he brought Dr. Costes in to discuss the business end of things. They get into EBITDA, overhead, and all the numbers behind a successful dental practice. The lecture is carried by two case studies that draw out the huge differences small decisions can make on the health of your practice. During the show, they cover:
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| 1056: Knowledge and Your Bottom Line PT 1 | 04 Dec 2020 | 00:54:41 | |
Dr. Mark Costes was featured in one of Dr. Nacho’s most recent live events. Dr. Goodman has been focusing on bringing dental students the knowledge they need to succeed after school. In classic fashion, he brought Dr. Costes in to discuss the business end of things. They get into EBITDA, overhead, and all the numbers behind a successful dental practice. The lecture is carried by two case studies that draw out the huge differences small decisions can make on the health of your practice. During the show, they cover:
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| 1055: Ten Practices in Two Years PT 2 | 02 Dec 2020 | 00:34:43 | |
We have a fun one today with Dr. Loren Israelsen. You may have heard of him before...he’s managed to acquire ten practices in his first two years out of dental school. Needless to say, this guy is different. Tune in to hear his story from start to finish. During the show, they cover:
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| 1054: Ten Practices in Two Years PT 1 | 01 Dec 2020 | 00:34:26 | |
We have a fun one today with Dr. Loren Israelsen. You may have heard of him before...he’s managed to acquire ten practices in his first two years out of dental school. Needless to say, this guy is different. Tune in to hear his story from start to finish. During the show, they cover:
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| 1053: Finding Massive Hidden Profits with Ericka Aguilar PT2 | 30 Nov 2020 | 00:37:17 | |
Announcement alert! As it seems front office folks with dental experience are continuing to demand higher and higher starting wages, we set out to create a solution. Ericka and I have been working on this project behind the scenes for quite some time now, and we are excited to finally bring you Front Office Academy. During the episode, we cover:
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| 1979: Tackling the Horrors of Hiring Office Managers Pt. 2 | 07 May 2024 | 00:42:20 | |
On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Tackling the Horrors of Hiring Office Managers & For All Positions,” speakers Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel delve into various crucial aspects of the recruitment process within dental practices. The first part focuses on the importance of aligning potential hires with the cultural values of the practice, emphasizing that cultural fit is often as significant as technical skills. The discussion also covers effective strategies for crafting engaging job advertisements that not only attract applicants but also ensure that they are the right fit for the dental practice's environment. Furthermore, the speakers explore the use of preliminary assessments to screen candidates efficiently before progressing to the interview stage, which helps in narrowing down the applicant pool to those who are most likely to succeed in the given roles. Another significant point of discussion is the importance of setting clear expectations right from the start and providing comprehensive onboarding to ensure new hires integrate seamlessly into their roles and the practice's culture. Lastly, they discuss various methods for advertising job openings, including adjusting where and how the ads are placed to optimize the quality of applicants and reduce hiring costs. This part of the discussion is particularly focused on leveraging different platforms and tailoring content to attract the most suitable candidates for the job. EPISODE RESOURCES | |||
| 1052: Finding Massive Hidden Profits with Ericka Aguilar PT1 | 28 Nov 2020 | 00:29:46 | |
Unveiling an exciting new project Announcement alert! As it seems front office folks with dental experience are continuing to demand higher and higher starting wages, we set out to create a solution. Ericka and I have been working on this project behind the scenes for quite some time now, and we are excited to finally bring you Front Office Academy. During the episode, we cover:
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| 1051: Gratitude - Defying the Odds | 26 Nov 2020 | 00:12:43 | |
Happy Thanksgiving to all the loyal Dentalpreneur listeners out there. Without all of you guys this whole thing wouldn’t be possible. Today’s episode is a tribute to two people that I truly owe everything to- my parents. Tune in to hear the story of how, against all odds, they sacrificed to provide a better life for the next generation. | |||
| 1050: Spike Case Acceptance Numbers with Caitlyn Mendez | 26 Nov 2020 | 00:42:57 | |
Our guest today has helped hundreds of dentists successfully implement clear aligner therapy into their workflow. She is a savant when it comes to eliminating barriers and paving the way for smooth implementation. If this is something you’re looking to do in your practice, this one is a must listen. Key takeaways:
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| 1049: A - Player Onboarding | 24 Nov 2020 | 00:37:56 | |
What does the onboarding process look like in your office? We’ve seen everything from ‘follow Sally around for the day and we’ll start you tomorrow’ to a 20+ page manual with instructions on every task that position is responsible for. Whether we realize it not, onboarding is the lifeblood of our practices. Keys to successful onboarding:
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| 1048: Serial Dental Entrepreneur and Mega Success with Dr. Bruce Baird | 23 Nov 2020 | 00:37:10 | |
Our guest today has been one of the most well respected clinicians and businessmen in our industry for quite some time. As a practicing dentist, he was highly productive through his wide clinical suite. He was placing implants, restoring huge cases, and doing elite cosmetic work. This success led him to co-found The Productive Dentist Academy, and things just took off. Tune in to hear some insights from one of dentistry’s best. | |||
| 1047: Black Belt Habits W/ Dr. Addison Killeen | 21 Nov 2020 | 00:26:25 | |
What makes a black belt? Our lead black belt coach, Dr. Addison Killeen, is on the show today to talk about the traits that make black belts what they are. The longer we do this, the more obvious it becomes who is going to make it to black belt status in a hurry. And, the truth is it often has more to do with the way they show up than the current trajectory of their business. All black belts…
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| 1046: Automate, Delegate, Eliminate | 19 Nov 2020 | 00:35:01 | |
Alastair Macdonald on hiring the right personal assistant When done well, the personal assistant will help you become a better leader, a better communicator, and a better practice owner. If there was ever a master class in extreme ownership, it’d be hiring a personal assistant. This is because anything that they don’t get done, is your fault. Tune in to hear Alastair unpack this further. The four tiers:
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| 1045: Lifetime Patient Value | 18 Nov 2020 | 00:35:02 | |
Today’s show is focused on determining the lifetime value of a patient. It’s an interesting statistic to know for sure, but beyond curiosities it has huge implications on every practice across the country. From strategizing growth plans to evaluating your clinical suite, knowing the lifetime value of a patient in your practice is essential for any sophisticated business owner. Three things that can move the needle in your practice:
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| 1044: Transitioning to Multiple Practices | 17 Nov 2020 | 00:27:34 | |
Whether or not it is your intention to own multiple practices, the systems and strategies involved are beneficial to practice owners of any size ...Continue Reading... | |||
| 1043: Your Practice, Your Ethos | 16 Nov 2020 | 00:34:59 | |
It was a honor to be a part of such an amazing event put on by Kiera Dent and Dr. Summer Kassmel. The topic of Dr. Mark Costes’ presentation was how to accomplish your big...Continue Reading... | |||
| 1978: Tackling the Horrors of Hiring Office Managers Pt. 1 | 06 May 2024 | 00:36:13 | |
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team. The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments. EPISODE RESOURCES | |||
| 1042: Growth for Growth's Sake | 13 Nov 2020 | 00:48:25 | |
It’s been awhile since we’ve had Alastair Macdonald on the podcast. For those of you that don’t know, Alastair is a special advisor to DSI...Continue Reading... | |||
| 1041: Hiring Winners Pt 2 | 12 Nov 2020 | 00:43:06 | |
Given the current struggle so many practice owners have been having around finding and hiring good team members, we are playing a recent presentation...Continue Reading... | |||