The Creative Operations Podcast 2.0 – Details, episodes & analysis
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The Creative Operations Podcast 2.0
Kevin Groome
Frequency: 1 episode/18d. Total Eps: 42
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Apple Podcasts
🇬🇧 Great Britain - marketing
17/02/2026#95🇩🇪 Germany - marketing
14/12/2025#87🇩🇪 Germany - marketing
13/12/2025#42🇬🇧 Great Britain - marketing
15/06/2025#71🇬🇧 Great Britain - marketing
11/03/2025#69
Spotify
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See all- https://www.humana.com/
329 shares
- https://www.northeastcolor.com/
53 shares
- https://www.pica9.com/request-demo
49 shares
RSS feed quality and score
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See allScore global : 62%
Publication history
Monthly episode publishing history over the past years.
Episode 43 - Simplify and Scale: The Promise of One-Stop Print-On-Demand
Season 2 · Episode 43
mercredi 8 mai 2024 • Duration 16:15
Through the lens of a fictional brand, Three Beans Coffee, on the CampaignDrive by Pica9 platform, Kevin illustrates the concept of a comprehensive one-stop shop for all marketing needs. The discussion focuses on key themes such as flexibility for users, brand control, and the plethora of options in approval, payment, and fulfillment. Topics such as organizing content by campaigns, the importance of templating, implementing approval loops, and vendor agnosticism are highlighted. The episode underscores the efficiency and efficacy of modern print-on-demand systems in empowering local entrepreneurs and driving marketing success.
To learn more about CampaignDrive's print-on-demand capabilities, we recommend setting up a live product demo: https://www.pica9.com/request-demo
Episode 42 - Unveiling the Blueprint: How Northpoint Recovery Scaled Creativity
Season 2 · Episode 42
mardi 27 février 2024 • Duration 26:12
Get in touch with Chris:
Chris Foust’s LinkedIn: https://www.linkedin.com/in/christopherjfoust/
Northpoint Recovery’s Website: https://www.northpointholdings.com/
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that provides consistent branding and localized experiences across every location.
Click the link below to speak with a local marketing expert:
Episode 32 - ONE YEAR OF CREATIVE OPERATIONS 2.0: A Look Back at Our Journey
Season 1 · Episode 32
jeudi 1 juin 2023 • Duration 03:31
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
Episode 32 - EVOLVING CREATIVES: "Machining" the Creative Operations Process with Russ Perry
Season 2 · Episode 32
jeudi 25 mai 2023 • Duration 26:42
Highlight Quotes
RUSS: Simplifying inputs so that the experience is much smoother
"It's how do we normalize the inputs and make sure the inputs are as great for any experienced client and we found that creates such a better output. For the inexperienced client that isn't thinking about the details, our process gets all the information required every single time. Then for the experienced client, what's really nice is that it's very repeatable."
RUSS: Avoid platforms or tools that have a lackluster brief process
"Many of those poor experiences, when you're using other platforms, are self-inflicted. You're just not giving enough information. So whatever you're using, review the input. What signal are you communicating? Are you communicating something that's clear or are you expecting people to guess? And if it's the latter, the experience is probably going to be a little bit more work to try to get that up to speed"
Get in touch with Russ:
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
Episode 31 - DAM 101: Metrics for Success and How to Achieve It with Kevin Groome
Season 1 · Episode 31
jeudi 27 avril 2023 • Duration 11:52
Highlight Quotes
KEVIN: Find the health of your DAM with transactions per session
"When we see that there's at least 1 to 2 transactions per session, we know we've got a pretty good healthy DAM. If we find that our transactions are actually lower than our sessions, it usually means we need to look at either our keywording, our corporate taxonomy, our structure of categories and subcategories in the DAM, or some other aspect of the user experience."
KEVIN: Pageviews indicate the efficiency of user experience
"If you've got more than 10 pageviews per transaction, you've probably got a user experience problem. If you have pageviews that are 3 times the number of transactions, you're probably doing really well because a user has managed to come to the homepage, conducted a search, found the asset they're looking for, executed a transaction with it, shared it, downloaded it, transformed it, and done all of that in just 3 pageviews. That's solid."
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
Episode 30 - Creating a Unified Organization Across Multiple Locations with Christina Strong-Regan
Season 1 · Episode 30
mardi 25 avril 2023 • Duration 20:52
Highlight Quotes
CHRISTINA: "Client mode" and sharing sales and marketing insights
"I put together a lot of the campaigns and execute them across our channels, such as email, social, and events, but I love to get feedback, especially, from sales because sales reps are in the field on a day-to-day basis. I always say that sales can't work in silos and I think each group does great work when there's lots of collaboration."
CHRISTINA: Project management basics and automation for efficiency
"I have a well-structured project management process in place. This includes clearly-defined roles and responsibilities, timelines, deadlines, and regular updates to ensure the projects are on track. I also look for efficiencies, so if there is an opportunity for templates or automation or the implementation of a repeatable system, then I use it."
Get in touch with Christina:
Connect with Kevin and find out more about his work:
Kevin Groome| Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
Episode 29 - Focusing On Audience Personas with Matt Koyak of Regional One Health
Season 1 · Episode 29
jeudi 13 avril 2023 • Duration 21:59
Highlight Quotes
MATT: Discover the power of stories and use them to connect to an audience.
"It was less and less about the specific design piece and more about how we tell stories and use the mediums that best connect with our audience. That is where I focus my efforts on. Helping the organizations as a kind of an 'intrapreneur' helping them connect with their audience and in doing so utilizing all of the things available to them from a marketing and advertising perspective."
MATT: Focusing on audience personas to communicate the strengths of Regional One Health.
"We wanted to make sure we weren't showing the stereotypical patient with a doctor smiling with a clipboard or around an exam table but rather people out in the city, living after surviving what should have been the end of their life or the most traumatic thing in their life and now they're getting on."
Get in touch with Matt:
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
Episode 28 - Maintaining Efficiency Through Rapid Growth with Troy Sacco of Five Star Parks and Attractions
Season 1 · Episode 28
jeudi 6 avril 2023 • Duration 17:42
Highlight Quotes
TROY: Taking individual personality-based models to be replicable
"We're acquiring brands that have individual histories. Sometimes long-standing histories in the community and folks that have been there for 20 years. But we're not changing the brand component. We're bringing in operational marketing and sales plug-and-play opportunities."
TROY: Go through a thorough process to find the inspirations of the individual
"As we're acquiring brands and bringing them into the family, we're really trying to figure out what the DNA of the people are and what are they inspired by. When you do that and you have the right folks on the team, you deal less with this person's personality or viewpoint on things because we're all headed in the same direction."
Get in touch with Troy:
LinkedIn | Website
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
BOOK A DEMO NOW!
Episode 27 - Coaching The Marketing Inexperienced Franchisee with Heather Reid of Franchise Marketing Gurus
Season 1 · Episode 27
mardi 28 mars 2023 • Duration 24:08
Highlight Quotes
HEATHER: Rallying the lower performers and giving them opportunities
"They're not going to be able to do it themselves but if we put an offer out to them, make it compelling, and make it easy for them to opt into, then that does raise their business for them. It does help them serve more people and become more successful."
HEATHER: Make sure that the message gets across to everybody
"When you communicate with a large system and a lot of times to streamline that communication you have to send newsletters, and those can get long. It's not just marketing, it's all the other departments in the organization as well and you'll find that they're not reading it. You've got to have multiple communication points and strategies so that they do get those critical messages."
Get in touch with Heather:
LinkedIn | Website
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
BOOK A DEMO NOW!
Episode 26 - Non-negotiables for In-House Agency Teams with Amy Spears of Highmark Health
Season 1 · Episode 26
jeudi 16 mars 2023 • Duration 20:35
Highlight Quotes
AMY: Own the brand and row in the same direction
"So when you're always focused on what the customer/member/patient experience is going to be, and we all have a common belief of what our key tenets are of our brand, which is all focused on customer experience, that allows you to have the right dialogue, the right healthy debate, the right back and forth to really get at the best experience that you're creating."
AMY: Create a culture that treats external partners as team members
"That really gets back to culture and setting expectations and demonstrating what that means and feels like with those external partners, no matter if it's a creative agency, a production extension of the team, even a technology plugin as needed. And that's really how we operate."
Get in touch with Amy:
Connect with Kevin and find out more about his work:
Kevin Groome | Pica9 | Pica9.com
Manage and scale your distributed brand with Pica9, the brand-to-local marketing platform that helps by providing consistent branding and localized experiences across every location.
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