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Explore every episode of the podcast The Coaching Cafe Podcast

Dive into the complete episode list for The Coaching Cafe Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
I’m not sure it’s my role - breaking down the barriers to mental health conversations in the workplace15 Oct 202400:32:46

‘I’m not sure it’s my role’, was a comment we received recently during a presentation on mental health conversations in the workplace.  

 

We may notice that a work colleague or client is not their normal self. Perhaps their behaviour has changed or the language they are using and their demeanour is different.

 

But the person in the workshop was worried that they didn’t really ‘feel it was their place’ to approach the person.

 

It's not uncommon to wonder whether it’s your job to start a mental health conversation or actually how to do that.  Alternatively, whether you should get others involved, for example HR. 

 

In addition, as a manager or coach, when do you take off your coaching hat, and focus on a mental health conversation?

 

Thursday 10th October marked World Mental Health Day (WMHD) 2024 in Australia and the WHO states that World Mental Health Day is an opportunity to ‘raise awareness of mental health issues around the world and to mobilise efforts in the support of mental health.’ And the official theme of WMHD is:

 

It is Time to Prioritize Mental Health in the Workplace

 

Therefore, we thought we’d use the Coaching Café to focus mental health conversations in the workplace. So join Natalie and Paula as they focus on mental health in the workplace and talk about the role we can play, including what to say, what not to say and overcoming barriers to the conversation.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Breaking down the barriers to mental health conversations in the workplace09 Oct 202400:33:35

Breaking down the barriers to mental health conversations in the workplace

 

Thursday 10th October marks World Mental Health Day (WMHD) 2024 in Australia and the WHO states that World Mental Health Day is an opportunity to ‘raise awareness of mental health issues around the world and to mobilise efforts in the support of mental health.’ And the official theme of WMHD is:

 

It is Time to Prioritize Mental Health in the Workplace

 

At Open Door we are obviously super happy to hear this theme; given as an Alumni it is something we have all focussed on for many years. In our Coaching Café we have heard from people with lived experience, talked about a coaching approach and the boundaries between coaching and other support services and trained 100’s of people in mental health conversations.  We have also supported Organisations who advocate and support people in mental health, through our fitness and fundraising efforts like the Push Up Challenge and The Black Dog Institute’s One Step Forward.

 

We can all be proud of these efforts as an Alumni. And, we can continue the work and the advocacy.

 

Therefore, we thought we’d use the Coaching Café for the next couple of weeks to focus mental health conversations in the workplace. In particular, raising awareness around the barriers to mental health conversations.  And importantly, how to overcome the barriers.  

 

Join Natalie and Andrew Figtree (former Group Captain for the Air Force) for the Coaching Café and in particular, Figgy will bring his experience as a Mental Health First Aid practitioner, Air Force coach and veterans affairs advocate, to give us some ideas about how to break down barriers to mental health conversations.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Coaching demonstration – a deeper dive into the more subtle ICF Core Competencies11 Jun 202400:31:32

Over the past two weeks in our Coaching Café we were delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life.

On Friday 31st may we explore the difference between ACC and PCC coaching.  Building on this, join us this week in the Coaching Café we as debrief the recording through the lens of the ICF Core Competencies. In particular we will take a deeper dive into the more subtle competencies, for example: #4 Cultivates Trust and Safety, #5 Maintains Presence and #7 Evokes Awareness .

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Teaser - stay tuned for The Coaching Cafe podcast!15 Apr 202100:00:42

We're gearing up bring you the latest thinking from the coaching world.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Coaching demonstration – the difference between ACC and PCC competencies05 Jun 202400:28:17

Last week in our Coaching Café we were delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life.

 

This week for the Coaching Café, join us we as debrief the recording through the lens of the ICF Core Competencies and in particular the difference between ACC and PCC coaching.  This is a coaching demonstration that will open your eyes to what it really means to stretch your coaching skills from Level 1 ACC coaching to the higher levels and what difference that makes to your client. 

 

Importantly, to get the most out of this session we recommend that you listen to the recording ahead of time and download the transcript.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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What does PCC-MCC coaching sound like?30 May 202401:05:29

International Coaching Week gives us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  And one of the best ways to do this is to listen to great coaching.  In fact, one of the most popular requests we receive is for coaching demonstrations; in particular for PCC or MCC level coaching.

Therefore, in this very special presentation as we listen to coaching by Brigitte Calvert our Learning and Development Manager. We will do this through the lens of the ICF Core Competencies.  Importantly, this is a coaching demonstration that will open your eyes to what it really means to explore, evoke awareness and partner with a client.

We guarantee some of the questions that Brigitte asks in the moment with intuition will really leave you saying ‘wow’.

Furthermore, to get the most out of this learning experience we recommend you can download the transcript ahead of time. In addition, download the ICF Core Competencies.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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The beliefs and behaviours of ‘exemplar’ coaches29 May 202401:01:55

As an Alumni we enjoy listening and learning from the experts. In particular, Open Door has a reputation of introducing and exposing our Alumni to international speakers and leaders in the field of workplace coaching. This presentation celebrating International Coaching Week continues this tradition.

Listen to this very special presentation for International Coaching Week, as Natalie interviews Professor Emerita Andrea D. Ellinger, from The University of Texas at Tyler, Tyler, TX.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Coaching demonstration - bringing the ICF Core Competencies to life28 May 202400:51:23

Firstly, thanks to all of you who joined us for our SUPER TUESDAY International Coaching Week events and for all your feedback. We hope that you learned and celebrated as much as week did, as we listened to the pioneers in coaching academic research, Professor Emerita Andrea D. Ellinger and Professor Grace McCarthy, along with a coaching demonstration from our very own Learning and Development Manager, Brigitte Calvert, PCC. You can catch up on the presentations on our blog or podcast.

Secondly, based on your feedback we are delighted to bring you another opportunity to learn from a coaching demonstration.  By listening to another coaching demonstration by Brigitte, we will build on the foundations that we have been exploring over the past few weeks, and hear the ICF Core Competencies come to life.

Therefore, join us this week for the Coaching Café Podcast, as we listen to the recording with the transcript (we recommend you download the transcript ahead of time). And then over the next two weeks we will debrief the recording through the lens of the ICF Core Competencies.  This is a coaching demonstration that will open your eyes to what it really means to explore, evoke awareness and partner with the client. 

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

Want to join us live on Friday? Register Here!

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Coaching Agreements – going beyond what do you want to achieve?14 May 202400:37:36

We know that every coaching session needs to include the question ‘what do you want to achieve?’ (or some form of that question). We are taught that from day one of our coaching education. And from an ICF Core Competency perspective it is a critical part of establishing the coaching agreement.  But we also know there’s more to establishing and maintaining a coaching agreement than just this question.

Therefore, building on our theme of exploring the ‘ICF Core Competencies’, this week in the Coaching Café join Natalie and Paula as we discuss ‘Establishes and Maintains Agreements’.

We will look at what it means from a competency point of view, but also provide some pertinent reminders about inserting certain questions into the coaching conversation to meet this competency.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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What is a coaching mindset?07 May 202400:32:26

Developing a coaching mindset is a key outcome of all coaching programs. We want people to walk out of coach training program having developed a coaching mindset…or least being open to a coaching mindset or on their way. And it’s not something that is a given, or that we can take for granted. Nor is coaching mindset fully understood, hence Natalie including it as part of her Doctorate studies.

 

Therefore, building on our theme of exploring the ‘ICF Core Competencies’, this week in the Coaching Café join Natalie and Paula as we discuss ‘Embodies a Coaching Mindset’. We will look at what it means from a competency point of view, but also discuss things that might get in the way of a coaching mindset.

 

This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Ethics in coaching – the instant ‘fail’ at any level of ICF credential30 Apr 202400:30:10

In the assessment of a coaching demonstration (known as the ICF Performance Evaluation) across the different levels of ICF credential, the competency of ‘Demonstrates Ethical Practice’ clearly states what a ‘fail’ would look like – that is, where a credential at any level would be denied.

 

With this in mind, we are digging back into our theme of exploring the ‘ICF Core Competencies’, specifically around ethics. This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  

 

Therefore, join the Natalie, Paula and Brigitte for this interactive Coaching Café discussion as we sharpen up our coaching skills by exploring what an ‘instant fail’ in a coaching demonstration would look/sound/feel like. And of course, how to avoid that situation in your coaching.  In particular, we tap into Brigitte’s knowledge and experience as an Assessor at the ICF PCC level for nearly 20 years. 

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Ethics in coaching – the importance of values23 Apr 202400:29:29

Over the past few weeks in our Coaching Café we’ve been out exploring the ‘wild west’ of coaching. In particular, the use of AI in Coaching.
This week in our Coaching Cafe we return to our core, by kicking off a new theme around the ‘ICF Core Competencies’. This series is perfectly timed in the lead up to International Coach Week (13th – 19th May 2024), to give us an opportunity to reflect on ourselves as coaches and on our workplace coaching practice.  We start the series with an exploration of ethics in coaching and the importance of values.
Join Natalie, Paula and Brigitte for this interactive Coaching Café discussion as we explore the ICF Core Values which underpin the ICF Code of Ethics. This is an opportunity for reflective practice on our alignment to the ICF Core Values.

If you’ve not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In addition, you have the opportunity to collect ICF CCEU’s for FREE.  In no time at all, you’ll be looking forward to Friday lunchtimes, just like we all do!

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Will AI replace us as coaches?16 Apr 202400:32:24

We hope you had a refreshing and energising break!
 
 This week in our Coaching Cafe Podcast we summarise our discussion on the use of AI in Coaching, including: the pros and cons of AI; how the use of AI can make our coaching better; and answer the big question around ‘will AI replace us as coaches?’. 

Join Natalie and Paula Jones-Hunt our Resident HR Specialist for this interactive Coaching Café discussion as we present the research, current thinking and of course, open up the discussion to our Alumni.

If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Managing strong emotions in coaching24 Sep 202400:31:20

‘Have you ever had anyone cry in the coaching session?’ 

 

The answer is yes, it does happen.  

 

Not too often. 

 

But whether it is disappointment, frustration, anger or alternatively joy, relief or enthusiasm, in our coaching practice in the workplace, we need to be aware of how to manage strong emotions, in our coachees and in ourselves.

 

We have covered a number of topics over the past weeks to explore real workplace coaching scenarios, including: coaching when people have too much on their plates, coaching when you know the answers and coaching ‘when it is easier to do it myself’ and when is it ‘not the right time for coaching?’ and coaching upwards.  Throughout these conversations we have explored the role of coaching, coaching principles and ICF competencies and great coaching questions.  

 

With this in mind, join us for this Coaching Café where wrap up the series on exploring very real workplace coaching scenarios. We will focus on an important topic – managing strong emotions in coaching and reflect on how to hold the space for the coachee and for ourselves.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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What if AI can make my coaching better? Putting AI to the test26 Mar 202400:33:24

‘What if AI can make my coaching better?’, I asked. 

‘What would that look like? What difference would that make to my coaching?’. 

‘Only one way to find out!’ I thought, ‘let’s put it to the test’.

This week in our Coaching Cafe we continue to discuss a key trend in coaching: the use of AI in coaching. And we turn our thinking to: how we can use AI for continuous improvement in our coaching – specifically to make us better coaches.  And to do this we will take Natalie’s actual transcripts of PCC level recordings and ask AI for feedback on how the coaching could be improved.

So join Natalie and Paula Jones-Hunt our Resident HR Specialist for this eye-opening Coaching Café, to find out the results of how AI can make us a better coach, including at the top levels of ICF competency.

If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes.

If you’ve not joined us for a Live Coaching Café, now is your opportunity to schedule this time for your professional and personal development.  In addition, you have the opportunity to collect ICF CCEU’s for FREE.  In no time at all, you’ll be looking forward to Friday lunchtimes, just like we all do!

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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The use of AI in Coaching - The HR function and Coaching19 Mar 202400:28:23

‘That resume was clearly written by AI’, said one of our clients recently. ‘The issue is that when the candidate interviewed, they were terrible….that’s where good coaching questions come into it’.

Last week we kicked off a new round of discussions in the Coaching Cafe specifically thinking about the impact of AI on coaching. This week we explore the intersect between AI, HR and quality coaching questions. By the way, we are not trying to catch people out.  We are trying to maximise the human intervention that comes from quality coaching across the HR function.

So join Paula Jones-Hunt our Resident HR Specialist for this Coaching Café discussion, as we explore the use of AI across the HR function and in particular where AI is no substitute for human intervention.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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The use of AI in coaching (why we shouldn’t bury our heads in the sand)11 Mar 202400:42:34

In discussing key trends for 2024 in coaching we agreed that the use of AI in coaching is in the top three. Luckily, you do not have to be a ‘technological guru’ to understand how artificial intelligence is influencing coaching, and we feel it’s not something that we can ignore.  So this week we kick off a new round of discussions specifically thinking about the impact of AI on coaching.

Join Natalie and Paula for this Coaching Café discussion as we explore and pros and cons of the use of AI and why coaches in the workplace need to not bury their heads in the sand over this trend.


Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Burnout - what are we actually doing?04 Mar 202400:31:12

In discussing key trends for 2024 in coaching we agreed that prevalence of mental health concerns and burnout in the workplace will be a major concern. In addition, the legislative response that enshrines the ‘right to disconnect’.  And last week Paula introduced us to this discussion. 

However, fresh from a week away (yes that’s a photo from her holidays above), it occurred to Natalie, with all this discussion and ‘prevalence’ what are we actually doing about it? What steps are we taking to ensure our mental health and prevent burnout as leaders, managers, coaches and in our many roles? What are the barriers that our clients (and ourselves) from taking real action? What does good coaching look like around this topic?

Join Natalie and Paula for this Coaching Café discussion as we also think about the role of coaching and coaching tools to apply to the topic.

If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Friday.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Trends in Coaching 202420 Feb 202400:31:28

Welcome to the Coaching Café series for 2024!

Not long ago we signed off for the year, with a recap on the trends in coaching that we predicated for 2023.  And now here we are, gazing into our re-usable coffee cups and thinking about the important topics that we are likely to influence our workplaces and coaching this year.

The good news is that you don’t need your double shot espresso for inspiration – there are several trends that we are seeing in our research and through conversations with people like yourself.

Join Natalie and Paula to kick off a new and exciting year of Coaching Cafés; as we discuss the top trends that we predict will be raised during coaching conversations in the workplace and also gather your insights into key trends.

If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you back and offering you a value-packed 30 minutes each Tuesday on the podcast.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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2023 in Coaching Café’s05 Dec 202300:30:13

Wow where did the year go?  It feels like we blinked and now it’s December 😊

But we have achieved a lot together as an Alumni. Including: 30 Coaching Café’s, 7 guest speakers, and 20th Birthday celebrations. In addition, we reviewed the ICF Global Study and focussed on building workforce engagement. Not to mention, great discussion and a focus on our development.

As we wrap up the year in Coaching Café’s, we take the time to revisit the trends that we saw throughout the year. In particular, what this means for our workplaces and coaching moving forward.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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How leaders build engagement – exploring positive duty with guest speaker Leisa Bowness21 Nov 202300:26:11

At Open Door we are keen to learn from the leaders in our workplaces who are making a difference.  And we continue our conversation this week around building engagement in the workplace, by welcoming back to the Coaching Café, Leisa Bowness, Manager Organisational Capability from Resources Safety & Health Queensland.

We have shared Gallup’s recent report on the State of the Australian and New Zealand Workplace which says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting’ and 13% actively disengaged.  And Leisa says, there is a deeper conversation to be had to create engagement. That conversation is around creating safe spaces for conversations and as leaders we have a positive duty to do so.

So join Natalie as she interviews Leisa for our Coaching Café around what does it really mean to focus on positive duty? and what is the link to engagement and coaching?

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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How leaders build engagement with guest speaker Andrew 'Figgy' Figtree14 Nov 202300:31:26

At Open Door we are keen to learn from the leaders in our workplaces who are making a difference.  In particular, we continue our conversation this week around building engagement in the workplace. Therefore, we welcome back to the Coaching Café, Andrew ‘Figgy’ Figtree, former Group Captain with Air Force. Open Door has had a long association with Air Force building a coaching culture and delivering the Air Force Coaching Leadership Program.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Focus on strengths-based coaching to turn around poor engagement07 Nov 202300:30:45

We know that coaching can achieve a 73% improvement in engagement and 36% uplift in performance using strengths-based conversations.  

 

And this is really important, when you consider Gallup’s recent report on the State of the Australian and New Zealand Workplace says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting’ and 13% actively disengaged.  

 

We know that the 67% of our workforce who are quiet quitting are ‘winnable’. But what does it really mean to focus on strengths?  

 

Join us for our Coaching Café as we focus on building engagement using strengths-based coaching. 

 

And to assist the conversation we are offering a one-time offer for you to purchase your own strengths profile at a 40% discount.  Open Door uses one of the leading strengths profile called StrengthscopeTM and you can purchase the report for only $130.00!

 

Purchase your StrengthscopeTM report $215.00 now $130.00 for one week only.

That’s 40% off!

Use the coupon code: ENGAGE 


We will use the reports as a basis for our Coaching Café conversation and you will get insights into your own strengths and how to leverage the strengths of others to build engagement.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

Want to join us live on Friday? Register Here!

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Workforce engagement at 20%? Let's get the conversations going01 Nov 202300:27:09

We know that coaching can achieve a 73% improvement in engagement and 36% uplift in performance using strengths-based conversations.

And this is really important, when you consider Gallup’s recent report on the State of the Australian and New Zealand Workplace says engagement in our workplaces is only 20%, with 67% of employees in Australia and New Zealand ‘quiet quitting’ and 13% actively disengaged.

We know that the 67% of our workforce who are quiet quitting are ‘winnable’. But what does it really mean to focus on strengths?

Join us for our Coaching Café as we focus on building engagement using strengths-based coaching.

And to assist the conversation we are offering a one-time offer for you to purchase your own strengths profile at a 40% discount.  Open Door uses one of the leading strengths profile called StrengthscopeTM and you can purchase the report for only $130.00!

Purchase your StrengthscopeTM report $215.00 now $130.00 for one week only.

That’s 40% off!

Use the coupon code: ENGAGE

BUY NOW

We will use the reports as a basis for our Coaching Café conversation and you will get insights into your own strengths and how to leverage the strengths of others to build engagement.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

Want to join us live on Friday? Register Here!

Engage with The Coaching Café Podcast

Thanks for listening!

Shifting under-performance through coaching09 Sep 202400:35:04

‘These tools are really great, but can you use the tools to coach someone who is under-performing?’

It’s another question that we often get asked during our coaching programs and we have a very strong opinion on the answer, which is:

YES. In fact, coaching could be the ‘make or break’ difference between an increase or further decline in a person’s performance.

With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on Shifting under-performance through coaching

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Overcoming the barriers to mental health conversations09 Oct 202300:33:22

If you managed to take a holiday over the past few weeks, we hope you’ve had a refreshing break and we are pleased to be back after ‘spring break’ for our Coaching Café.

Tuesday 10th October marks World Mental Health Day 2023 in Australia and the WHO states that World Mental Health Day is ‘an opportunity for people and communities to unite behind the theme ‘Mental health is a universal human right’ to improve knowledge, raise awareness and drive actions that promote and protect everyone’s mental health as a universal human right.’

So we thought we’d kick off our Coaching Café season on Friday 13th October with a focus on mental health conversations in the workplace, in particular, raising awareness around the barriers to mental health conversations. And importantly, how to overcome the barriers.

Join Natalie and Andrew Figtree (former Group Captain for the Air Force) for the Coaching Café and in particular, Figgy will bring his experience as a Mental Health First Aid practitioner, Air Force coach and veterans affairs advocate, to give us some ideas about how to break down barriers to mental health conversations.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

Watch the webinar of this episode on YouTube or read the blog by visiting our website.

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Inspirational case study: coaching young people at risk04 Oct 202300:46:08

This week on the Coaching Café we have inspirational story to share with you, around how coaching can work across different environments, cultures and people. A story of where coaching meets hope for the future, through coaching young people at risk.

We often hear ‘I don’t think coaching will work’ in this situation, for those people or in our organisation.

And wherever we hear this, we just think about Melbourne City Mission.

The coaches at Melbourne City Mission are coaching young people at risk.  And we truly feel if they can make a difference in this way, then we are pretty sure coaching is going to work in your particular corporate environment.  We just have to figure out how.

So join Natalie as she interviews Andrea Hutton, Team Leader from Melbourne City Mission.  Andrea brings 37 years of experience working with young people in crisis, facing homeless with deep trauma and complex mental health issues. In her service to young people, she weaves in coaching questions, building accountability and resourcefulness in the young people, and opening up choice.

Andrea says:  ‘It’s easy for people to dismiss the value of coaching when you are faced with significant barriers and challenges; so I hope I can sway people to open their minds to looking at things differently.’

Get ready to be touched and inspired by the story of how coaching builds hope and get ready to take some notes, because the lessons that Andrea shares will be applicable across all the coaching we are doing.

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Best practice case study: broadening the reach of coaching across very different environments19 Sep 202300:30:19

This week on the Coaching Café we speak with Ian Scott, a distinguished leader with 36 years of experience in the Royal Australian Air Force to explore the intricacies of building a coaching culture across very different environments and the remarkable impact it can have.

In this inspirational Coaching Café, Natalie interviews Ian Scott. Ian Scott’s career journey is nothing short of impressive. He has spent 36 years in the Royal Australian Air Force, holding diverse roles in operations, strategy analysis, development, policy implementation, and command of different squadrons.

However, what sets Ian apart is his transition into various roles beyond the Air Force. He has become an accomplished facilitator, workplace and business coach, and a licensed mental health first aid practitioner. Ian has also taken on the role of developing leadership coaching programs for commanders in the Air Force, as well as executives and managers. His extensive work, both locally and globally, with Rotary International further exemplifies his dedication to community service.

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Coaching Culture – Creating the ‘force multiplier’ effect in coaching11 Sep 202300:32:08

Best practice suggests that the implementation of a Leader as Coach or Manager as Coach program into organisations, provides the essential catalyst for the rollout of coaching.

Air Force call it the ‘force multiplier effect’.  Coaching a group of people to go out and implement coaching conversations in the workplace.

So this week on the Coaching Café join Natalie and Paula as we continue our discussion around implementing a culture of coaching by looking at a very important element – the implementation of Leader as Coach or Manager as Coach programs.

In particular, we will share the ‘top 5 coaching tools’ that are included in the programs to achieve maximum results across everyday conversations.

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Best practice in building a coaching culture – is it even possible?21 Aug 202300:32:48

This week in our Coaching Café we kick off a series of looking at best practice in building a culture of coaching within our organisations. 

 

Many of us across the Open Door Coaching Alumni are involved in introducing coaching into teams, business units and into the organisation, with the view of creating a culture of coaching in the workplace.  However, some people ask: 

‘is it even possible’ or 

‘is that what we should be aiming for?’ 

and ‘if that’s what we want…well how do you go about it?’

 

In this webinar, Natalie and Paula take us back to the Coaching Culture FrameworkTM which is being used as the best practice framework to underpin the implementation of coaching in many organisations, and is featured in our Diploma of Organisational Coaching (10835NAT) program.  

 

Join us as we explain: What is a coaching culture? Why is it so important? And share the Framework for implementation.  It is also a good chance to review what’s happening in your organisation against best practice.

 

Get ready to be inspired! 

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Mental health conversations in the workplace - I don't have 10 minutes to myself14 Aug 202300:32:02

I’m juggling so many things (mental health conversations in the workplace)

‘I’m just juggling so many things’, is a common comment that we hear in coaching conversations.

We are all juggling work commitments, on top of looking after our teams, home, family, physical and mental health and the list goes on.  Add the pressure of competing deadlines and priorities and the juggling becomes even more challenging.  For some, there is a feeling of not even having 10 minutes of time for myself.

And we hear: ‘I’m looking after everyone else…who’s looking after me?’

Join Natalie and Paula and wider Open Door community as we continue our discussions about mental health in the workplace.  We will take a break from the juggling, to discuss coaching strategies and a positive mindful approach to focus on ourselves.

We can almost guarantee that you’ll feel a lot better after this webinar!


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Mental health conversations – I’m not sure it’s my role08 Aug 202300:32:06

‘I’m not sure it’s my role’, was a comment we received recently during a presentation on mental health converastions in the workplace.

We may notice that a work colleague or client is not their normal self. Perhaps their behaviour has changed or the language they are using and their demeanour is different.

But the person in the workshop was worried that they didn’t really ‘feel it was their place’ to approach the person.

It’s not uncommon to wonder whether it’s your job to start a mental health conversation or actually how to do that.  Alternatively, whether you should get others involved, for example HR.

In addition, as a manager or coach, when do you take off your coaching hat, and focus on a mental health conversation?

During our Coaching Café this week join Natalie and Paula as they focus on mental health in the workplace and talk about the role we can play, including what to say, what not to say.

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Getting a 36% uplift in performance from quality performance conversations04 Jul 202300:27:02

Research suggests that when managers focus on strengths during performance this can lead to an uplift of 36.5% in performance. In addition, engagement increases, productivity increases and absenteeism decreases.

When we first heard these statistics many years ago now, we simply said, ‘tell me more!!!’ and it opened the doors (pardon the pun) to developing our strengths-based approach to coaching.

Today, a strengths-based approach to coaching has never been more important. There’s a lot of fatigue happening in our workplaces; people are feeling under-valued and tired.  And this is where coaching really comes in handy.  Particularly when it comes to the annual performance review and ensuring that people are feeling energised by the conversation.

There is a lot we can do to coach our managers and team members to have successful strengths-based performance conversations. And to create a real and lasting positive impact. So join us for this Coaching Café where we will share how the strengths-based approach really works for the annual performance conversation.

Whether you are involved in developing annual performance systems, coaching managers, a manager embarking on the performance season, or getting yourself ready for your own performance review, this is a webinar that we are all going to benefit from.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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Managing tricky performance review conversations27 Jun 202300:31:05

We continue our focus on getting ready for annual performance reviews during our Coaching Café this week.  Over the past couple of weeks, we’ve looked at key tips and a framework to set those conversations up for success.  This week we turn our attention to the trickier performance conversations.

We were recently asked by a frustrated manager:

What do you do about the people who think they are meeting expectations, but they aren’t?

Or they don’t have goals? Don’t really care? Aren’t prepared or are just working out to retirement?  You have to write something on the form!

We hear you! And this is where coaching really comes in handy.  At Open Door we want you to get on the front foot. So in our Coaching Café this week Natalie and our Resident HR Specialist, Paula-Jones Hunt will turn their attention to the trickier conversations and how a coaching approach can work.  We will also share another of Open Door’s coaching tools for performance conversations that works in these situations.

Whether you are involved in developing annual performance systems, coaching managers, a manager embarking on the annual performance review season, or getting yourself ready for your own performance review, this is a webinar that we are all going to benefit from.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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Asking better questions in the annual performance conversations19 Jun 202300:26:43

This week we continue our Coaching Café series on coaching for successful performance conversations.

There is a lot we can do to coach our managers and team members to have successful annual performance conversations. Performance conversations that lead people to feel proud and energised about their work; rather than dreading this time of year and for some thinking about all the extra work that it may involve – on top of everything else in your plate.

And we know that success during this time comes down to preparation. Preparing a good set of questions that we can ask is important, but providing these questions to the team member ahead of time is even better.

At Open Door we want you to get on the front foot with performance conversations.

So we have asked our Resident HR Specialist, Paula-Jones Hunt to join us for our Coaching Café to share with us how a coaching approach really works for the annual performance conversation.  This includes a good set of quality questions that we can ask during the performance conversation. And most importantly questions that your team member can prepare.

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What about coaching upwards?02 Sep 202400:31:21

‘These tools are really great, but can you use the tools to coach upwards?’ It’s a question that we get asked often during our coaching programs. And it always comes with a sense of hesitation or concern.

Of course, we say that you can coach upwards, downwards and sidewards, but how feasible is that? Should I coach upwards? Can I coach upwards? Do these tools work upwards? And what if you are in a hierarchical organisation? 

With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on What about coaching upwards?


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Is now the time to ask for a pay rise? Getting what you need from performance conversations.13 Jun 202300:33:47

For many people getting what you need out of a performance conversation can be really challenging. Especially if those conversations are linked to salary increases. And let’s face it, given the gender pay gap, the challenge is greater for women.

So we’ve called in the expert to assist us with this conversation.

Join us for the Coaching Café this week, where we interview Anneli Blundell, author of The Gender Penalty: Turning Obstacles into Opportunities for Women at Work.

Anneli will share highlights from her new book including the 5 gender penalties and how the performance conversation season can either exacerbate the penalties, or we can coach to overcome these gender penalties.

Whether you are involved in developing annual performance systems, coaching managers, a manager embarking on the performance season, or getting yourself ready for your own performance review, this is a webinar that we are all going to benefit from.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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Setting up successful performance conversations06 Jun 202300:29:56

The change of season from Autumn to Winter brings the cold, rain and dark nights here in the Southern parts of Australia and it’s also about this time that organisations enter the performance review season.

But it doesn’t have to be all doom and gloom for performance conversations this year (especially if you’ve implemented our ideas from last year!).  At Open Door we are bringing back our most popular set of Coaching Cafes to help you coach your team to set up and deliver successful annual performance conversations this year.

The annual performance review season means trying to schedule in appointments with the team; meeting the demands from HR Managers to submit reviews by deadlines; and for many people, assisting managers to have good quality conversations.

This is where coaching really comes in handy.

There is a lot we can do to coach our managers and team members to have successful annual performance conversations. Performance conversations that lead people to feel proud and energised about their work; rather than dreading this time of year and for some thinking about all the extra work that it may involve – on top of everything else in your plate.

At Open Door we want you to get on the front foot. So we have asked our Resident HR Specialist, Paula-Jones Hunt to join us for our Coaching Café to share with us how a coaching approach really works for the annual performance conversation.


Whether you are involved in developing annual performance systems, coaching managers, a manager embarking on the performance season, or getting yourself ready for your own performance review, this is a webinar that we are all going to benefit from.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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20 years in business celebrations…what does great coaching look, feel and sound like?16 May 202300:31:08

This month we are celebrating Open Door’s 20th birthday and we want you to join us for a range of inspirational Coaching Cafes; with a few flashbacks thrown in. And one of the most inspirational and experienced people we know is our very own Brigitte Calvert, Learning and Development Manager at Open Door.

For 20 years, at Open Door we’ve focussed on the vision of: creating workplaces we can all be proud of by bringing a culture of coaching to our workplace. And to achieve that vision we trained hundreds of managers and leaders to coach their people. Creating as Air Force would describe it, a ‘force-multiplier affect’ ie. coaching one person to coach many more.

Brigitte has been at the centre of our training and assessments and understands at a very detailed level, what great coaching look, feels and sounds like.  So join us for this Coaching Café as we interview Brigitte and unlock her insights gathered over 20 years of making a difference in coaching and training.

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20 years in business celebrations - HR Leading the way in coaching09 May 202300:34:00

Join Natalie as she interviews our Resident HR Specialist Paula-Jones Hunt on how HR is leading the way in coaching. Including her role in championing coaching across a range of organisations, from the highly industrial to not-for-profit and indigenous work.

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Flashbacks to 2003... 20 Years in business celebrations!02 May 202300:35:11

Back in 2003 singer Beyonce topped the Billboard charts with ‘Crazy in Love’.  

The number 1 song in Australia was ‘Lose Yourself’ by Eminem.  

And a coaching company with a big vision was founded!   

For 20 years, at Open Door we’ve focussed on the vision of: creating workplaces we can all be proud of by bringing a culture of coaching to our workplace. 

This month we are celebrating Open Door’s 20th birthday and we want you to join us for a range of inspirational Coaching Cafes; with a few flashbacks thrown in.

Therefore, join Natalie and the Open Door coaches for this Coaching Café where we ‘go way back’ and reflect on some of the keys moments of Open Door’s 20 years of coaching and how our industry has changed over the last two decades (…yes, we can’t believe we are saying that!!!).  

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Highlights from the ICF Global Coaching Study 202325 Apr 202300:34:35

This week the ICF released theICF Global Coaching Study which researched the size and scope of the coaching profession. 
With a total of 14,591 responses across 157 countries, it is the most significant study into the profession to date (and it is the fifth study commissioned by the ICF). 

The study answers questions such as:
Is the coaching industry growing globally?
What aboutgrowth in Australia?
What are the main areas of coaching?
Who are the mainrecipients of coaching?
Do clients expect their coaches to bequalified?
What’s the annual income of coaches and their level of experience?
And what’s the estimatedsize of the industry?

You can download the executive summary, but the good news is we have purchased the 91-page Final report which includes information specific to our region. 

Therefore, join Natalie and the Open Door coaches for this Coaching Café where we unpack the global study; sharing the highlights and interesting points to note for our region. And we also have news to share with you about how you can be a part of our20 years in business Birthday celebrations!

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Hybrid Workplaces - resist the temptation to fix the problems28 Mar 202300:33:26

This Week on The Coaching Café:
Hybrid workplaces – resist the temptation to fix the problems

Over the past few weeks we’ve been focussing on coaching within the hybrid working environment.

Recent research* suggests that employees are seeing a number of advantages in their overall productivity and wellbeing. At the same time, the greatest challenges of hybrid work include: having the right tools to be effective at work, feeling less connected to the organisation’s culture, impaired collaboration and relationships, and disrupted work processes.

There is a big temptation for leaders and managers to want to FIX THE PROBLEMS and challenges with hybrid working.

But we know that what we need is to be having coaching conversations.

Join Natalie and the Open Door coaches for this Coaching Café where we introduce you a highly effective coaching tool to ensure that we are coaching, rather than fixing things, as our workplaces change and evolve.

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Hybrid Workplaces - what we need right now is better conversations21 Mar 202300:31:53

Today on the Coaching Café: Hybrid Workplaces - What we need right now is better conversation.

Recent research suggests that employees are seeing a number of advantages in their overall productivity and wellbeing. At the same time, the greatest challenges of hybrid work include: having the right tools to be effective at work, feeling less connected to the organization’s culture, impaired collaboration and relationships, and disrupted work processes.

In response to these trends, we think what we need right now in the workplace is better conversations.

Everyday coaching conversations.

And it is important to recognise that there are different levels of conversations that you can have. This recognition allows you to have more effective conversations and to ask more effective questions when coaching.

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How do you remain in your career 'sweet spot' as the world of work changes and evolves?14 Mar 202300:29:09

Join us for this Coaching Café where we welcome back a very popular guest presenter, Veronica Millen, an Open Door Alumni and author of the book ‘Career Agility’ as we answer the question, how do you remain in your career ‘sweet spot’ as the world of work changes and evolves?

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Are our leaders equipped to lead in today's environment?07 Mar 202300:34:31

Cliff Morgan, an Open Door Alumni, and author of ‘The Coaching Leader’ suggests that:

‘Most leaders aren’t equipped to lead in the way they need to in today’s environment. In a world that is increasingly dynamic, leaders need to not only navigate uncertainty, complexity, and change, but they must develop the ability to be adaptable in their people.

It is the ability of people and teams to learn, unlearn and relearn in response to the changing environment that ensures the success of an organisation today and into the future. It is the leader’s role to develop this capability.’

Join us for this Coaching Café where we welcome Cliff Morgan, to discuss his new book ‘The Coaching Leader’ and answer the question around: how do we better equip our leaders to lead in today’s environment?

One of the best things about our Coaching Café is the ability to learn from each other. We are so privileged that the Open Door Alumni (made up of past and present students) and all of you who read this email, come together every Friday to explore and stretch our coaching knowledge and skills. It’s only 30 minutes, but it is a highlight of our week to discuss key topics with such a talented and insightful bunch of people.

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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When is it not the right time for coaching?27 Aug 202400:30:10

We have covered a number of topics over the past weeks to explore real workplace coaching scenarios, including: coaching when people have too much on their plates, coaching when you know the answers and coaching ‘when it is easier to do it myself’.  Throughout these conversations we have explored the role of coaching, coaching principles and ICF competencies and great coaching questions.  

 

Following on from this, another scenario we often get asked about is: when is it not the right time for coaching? The question often comes when people who are new to coaching are thinking ‘coaching is great…but…’. The ‘but’ is questioning when is coaching most appropriate, and when should the manager be doing something else, for example telling, directing, mentoring, advising or intervening.

 

This tension about ‘what is my role’ and ‘what is appropriate’ is not just a simple matter of understanding the difference between coaching, directing, mentoring and other techniques.  We can think about the scenarios from a number of perspectives including risk versus reward and ethics or values.  

 

With this in mind, join us for this Coaching Café where we continue our theme of Coaching Cafes: exploring very real workplace coaching scenarios; and we focus on when is it not the right time for coaching?

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Why don't we achieve our goals? Exploring the 'R' in SMART28 Feb 202300:26:52

To be honest I’ve not paid much attention to the ‘R‘ in SMART Goal Setting, ie. making sure that the goals are REALISTIC.

That is until I found myself not achieving some big goals within the timeframes that I had set.

Perhaps you’ve experienced this in the frantic lead up to the end of last year?

There’s one thing to set big goals, but it’s another way of thinking to ensure that the goals are realistic and achievable. Maybe you are doing Feb-fast; maybe you’ve set goals at the beginning of the year; maybe you’ve been a bit stuck for motivation around goals or have only just now had the chance to start thinking about your goals?

Whatever your motivation it’s good timing to join us for the Coaching Café to take a fresh look at the value of the ‘R’ in SMART and how this might benefit your own performance or the performance of your team or clients.And we will offer you the best and easiest action plan that helps you stay on track.If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you and offering you a value-packed 30minutes each Friday.If you’ve not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development. In addition, you have the opportunity to collect ICF CCEU’s for FREE. In no time at all, you’ll be looking forward to Friday lunchtimes, just like we all do!

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Trends in Coaching for 202321 Feb 202300:32:33

Welcome to the Coaching Café series for 2023!  

 

Not long ago we signed off for the year, with a recap on the trends in coaching that we predicated for 2022.  And now here we are, gazing into our re-usable coffee mugs and thinking about the important topics that we are likely to come across during our coaching for 2023.  

 

The good news is that you don’t need your double shot cappuccino for inspiration - there are several trends that we are seeing in our research and through conversations with people like yourself.

 

Join Natalie to kick off a new and exciting year of Coaching Cafés; as we discuss the top 5 topics that we predict will be raised during coaching conversations in the workplace and also gather your insights into key trends.

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The Year in Coaching Cafés06 Dec 202200:32:55

The year in Coaching Cafes

Back in February when we held our first Coaching Café for the year, we discussed 5 trends in coaching for 2022. Of course, we didn’t know what 2022 would bring after the two previous years.

But we did know that return to the physical office, performance reviews and the ‘great resignation’ were on the cards. Add in devastating floods across many parts of the country and we’ve had a lot to contend with this year.

Importantly, on the other side of the coin, we’ve had much to celebrate. At Open Door this includes the launch of What Makes a Great Coach?

In our final Coaching Café of the year, join Natalie and the Open Door coaches and Alumni to explore the highlights of the Coaching Cafes for 2022.

We will take a look at the top 5 trends and importantly, take a moment to reflect on the year that was and how far we’ve come.

Looking for end of year gifts for the team? What Makes a Great Coach? has hit Amazon #1 Best Seller across a number of categories Australia. And what a perfect gift for your team this year!

You can pick up your copy here and contact us if you want multiple copies and to access the special offers!

Thanks for listening! If you enjoyed the podcast please leave us a 5 star review wherever you listened to us! It helps promote the podcast to streaming services and other listeners.

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