Explore every episode of the podcast The Client Service Selling Podcast

In this episode of the Client Service Selling Podcast, Dave and David discuss how you can create a growth plan that drives immediate action. They differentiate between planning and strategy, providing practical tips for translating plans into actionable steps you can take over the next 30 days.

Learn how an approach that places your clients at the heart of it means more revenue and get your hands on a newly developed planning tool to help you. With an emphasis on deliberate choices and the benefits of short-term, measurable goals, you can create instant change through a much shorter planning cycle than you may think!

For those interested in the free planning tool, visit www.4twenty2.co.uk/2025-growth-plan . Make sure to subscribe on Spotify or Apple Podcasts and visit www.4twenty2.co.uk/podcast for more content and to submit your questions.

Want to find out more or get in touch? Head to www.4twenty2.co.uk

Want to enhance your rate of growth with happy employees and clients? Sounds like it can’t be possible but it can!

In episode 6 of the Client Service Selling Podcast, hosts Dave and Nicole are joined by special guest Nick Holmes from Avalere Health. They dive deep into the importance of employee experience and its direct correlation with client satisfaction and therefore future opportunities.

Nick shares insights on how to create fantastic employee engagement and vigor through thoughtful, targeted training and organizational initiatives.

The team also discuss the impact of flexible work arrangements, burnout, and the necessity of aligning employee roles with company purpose if you want to engage your buyers earlier in their buying journey.

If you lead client teams or work in L&D to support them, this one’s for you.

Want to find out more or get in touch? Head to www.4twenty2.co.uk

In this special episode, Dave and David share with you the critical tactics needed to kick-start growth throughout the buyer funnel. They explore how all your client-facing teams can actively RETAIN your existing clients, GROW through advocacy and cross-selling, and even WIN more clients.

From standing out in a tough market to delivering the impacts your clients want more of, this episode equips listeners with the tactics needed to supercharge client engagement and drive growth. Tune in for actionable tips and invaluable advice to elevate your client service game.

Don't forget to subscribe on Spotify or Apple Podcasts and visit our website at www.4twenty2.co.uk/podcast for more valuable content and to submit your burning questions. Thanks for listening, and we'll catch you on the next episode!

Want to find out more or get in touch? Head to www.4twenty2.co.uk

It's time to connect to your clients in a way you’ve never done before, and with it experience revenue growth your client teams actually enjoy getting!

Welcome to Episode 4 of the Client Service Selling Podcast with Dave and David. This time, we share the in-the-moment strategies ALL your teams can adopt that unlock consistent, boosted growth.

From understanding the unique motivations of each client to actively listening, we explore practical strategies to help you build stronger relationships and WIN. MORE. BUSINESS.

Whether you're a seasoned Director or a rising star in client service, this episode offers valuable insights to elevate your client interactions and drive tangible results. Tune in now and unlock the power of adaptability for unstoppable success.

Don't forget to subscribe on Spotify or Apple Podcasts and visit our website at www.4twenty2.co.uk/podcast for more valuable content and to submit your burning questions. Thanks for listening, and we'll catch you on the next episode!

Want to find out more or get in touch? Head to www.4twenty2.co.uk

Want to accelerate how much more your clients want to work with you and therefore spend? Listen in to the third episode of the Client Service Selling Podcast!

In this episode we shift the spotlight from gathering knowledge, to leveraging it for impact,  by bringing real oomph to your client conversations

We explore what impact looks like to your clients, before sharing our top tip that your teams can use in these interactions straight away. Meaning closer relationships and more opportunities. 

This simple build on the previous two episodes is a game-changer for many agencies. Enjoy!

And stay tuned for the next episode as we explore the art of adaptability in client interactions.

Want to find out more or get in touch? Head to www.4twenty2.co.uk

Join Dave and David in Episode 2 as they identify a crucial yet often overlooked hurdle to effective sales by your client teams. This critical insight sets the stage for unveiling essential, yet simple, tactics your client service teams can adopt to maximise success.

Explore actionable steps for leaders and individuals to boost confidence, and therefore growth, with clients. Gain valuable insights from Lego's Ashley Anzie, underlining the significance of understanding your client's world as a proof point that you genuinely care.

Tune in to unravel the mystery of this pivotal sales journey. Thanks for listening!

Want to find out more or get in touch? Head to www.4twenty2.co.uk

Join us on the Client Service Selling Podcast, Episode 1, where Dave and David unveil the biggest secret to motivating your client service teams to sell more.

Learn from their experiences as they discuss what works and what doesn't, urging you to rethink traditional approaches. Because, as you probably know by now, tradition doesn’t work.

Discover the power of starting from the position of greatest leverage for all your teams. Let conversations about growth ambitions, fostering creativity, ownership, and accountability become second nature.

Stay tuned for upcoming episodes as they guide you through the whole simple, yet consistently effective, method that ensures your people will be selling more at the end of it.

Want to find out more or get in touch? Head to www.4twenty2.co.uk