The Circuit Magazine Podcast – Details, episodes & analysis

Are all Principals open to being educated by their protector? We are delighted to welcome Hector Robles Conde back to the Circuit Magazine Podcast for the second time to explore:

• What does effective principal training look like?
• Should the first approach be through the outer or family office or should you go direct?
• How much time can an UHNW or comparable principal allocate to this type of training?
• Does this training extend to their wider family?
• 
  

About Hector:

LinkedIn

More about the Circuit:

The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >

Newsletter:

If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. Opt in here >

The Circuit team is:

• Jon Moss
• Shaun West
• Phelim Rowe
• Elijah Shaw

Connect with Us: 

Circuit Magazine

BBA Connect

NABA Protector

British Bodyguard Association

Where do you know them from? For many it might be an occasional irritation but for 'Super Recognizers' never forgetting a face is a profession. We are delighted to speak with Kelly Desborough, founder of Face Detect and actual Super Recognizer to ask:

• Can you learn to be a super recognizer?
• Where does or would this skill benefit EP?
• Can you match other pieces of information to a super recognizer skill?
• How fast can someone with this gift locate a face?
• What might prevent them from accurately recognizing a face?

About Kelly:

Website

LinkedIn

More about the Circuit:

The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >

Newsletter:

If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. Opt in here >

The Circuit team is:

• Jon Moss
• Shaun West
• Phelim Rowe
• Elijah Shaw

Connect with Us: 

Circuit Magazine

BBA Connect

NABA Protector

British Bodyguard Association

Instead of a single super-security specialist, is the EP firm the home of convergence because as a business any service can be bundled or offered through a partnership?

In this edition of the Circuit Magazine podcast, Shaun and Phelim speak with Andrew Peden, the founder and CEO of L5L Solutions, about the importance of breaking down silos within the risk management industry.

We delve into the idea of a 'unified protector', and ask whether professionals in the risk protection sphere should operate on a less hierarchical, more peer-level basis to work more efficiently.

Andrew underlines the significance of maintaining effective communication channels along hierarchical lines and the need to develop a strategy for achieving professional goals.

Other topics covered include:

• The Concept of Super Service in Security and what is the Future of Risk Management
• The Importance of Continuous Learning and Adaptability and the role of the Unified Protector
• Where does the wider EP ecosystem end?
• Do silos really exist, if so, what is preventing a manned guard from calling the CFO?
• What partners does EP 'actionable' intelligence need today and will it need in five years?
• What role could cross-functional teams have in developing the 'unified protector'?
• What does all this mean for the specialist?

About Andrew:

LinkedIn

More about the Circuit:

The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full-time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >

If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. Opt in here >

The Circuit team is:

• Shaun West
• Jon Moss
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

NABA Protector

British Bodyguard Association

We heard on last week’s show how security has become the department of everything through the lockdown. And if that is the case, is it time to give some of that back? If the essence of physical security is about protecting everything then we could say ESRM is all about prioritizing. But does the idea of prioritizing risks fly in the face of your instincts as a protector

Today we're going to be talking with Rachelle Loyear who is a VP innovation and product management at G4S about her work in the Enterprise Security Risk Management sector. We’re going to hear how the ESRM philosophy can apply to many security fields, including close protection. 

Join us for this deep dive into ESRM as we discuss…

• How we can take a different approach towards trying to protect everything and instead put the responsibility on the people who are going to be the most impacted.
• How we can overlay traditional Risk Management against security risk to form a framework and a guideline on how to approach it and tactics for implementing it.
• How to make your company or service a more valuable asset. Because, if you’re managing a risk that nobody cares about, you're wasting company money.
• How to better communicate the value of security, not just in conversation, but in metrics and measurable ways.

ESRM is a hot topic and an evolving topic. Tune in to this week’s show to discover more beyond the buzzword and learn a new philosophy.

More about Rachelle Loyear:

Rachelle is the Director of Program Management for Integrated Security Solutions at G4S North America, having spent over a decade managing programs in corporate security organizations. Focusing strongly on security risk management, she has been responsible for ensuring enterprise resilience in the face of many different types of risks, both physical and cyber. In 2016 she co-authored The Manager’s Guide to Enterprise Security Risk Management: Essentials of Risk-Based Security, in 2017, she released the book The Manager’s Guide to Simple, Strategic, Service-Oriented Business Continuity, and is a co-author of the 2018 book, Enterprise Security Risk Management: Concepts and Applications.

Rachelle is the current program manager of the ASIS ESRM program, is a member and recent chair of the ASIS Crisis Management and Business Continuity Council, and is a member of the ASIS IT Security Council. She is a Certified Information Security Manager (CISM) through ISACA, a Master Business Continuity Professional (MBCP) through DRI International, an Associate Fellow of Business Continuity International (AFBCI), and a certified Project Management Professional (PMP) through the Project Management Institute (PMI).

Rachelle Loyear

G4S 

Publications

More about the Circuit 

The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >

If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. 

What’s health care security got to teach executive protection?  

It’s no surprise to anyone that in this last year, the health sector has faced its biggest and most unique challenges in its history. Despite such huge obstacles, they’ve come away with measurable successes that they can impart to the wider security community, especially when it comes to access control and securing a location. 

This week, we talk to Martin Green, CSO of Bay Crest Healthcare in Canada to discuss the challenges of the last 14 months in healthcare security and how EPs can adopt the lessons learned into our own methodologies to create a safer working environment for our clients. 

Topics we discuss in this week’s show include:

• Air travel changed after 9/11. And in the same way, healthcare has now irrevocably altered after COVID. But what will the new norm look like?
• How typically, in security, we don’t get the things we need until after we've needed them. How the pandemic has changed that perception to the benefit of security.
• What the health sector learned from physical security when it comes to securing large sites with limited resources and infrastructure.
• And anyone who might have an interest in moving into the field of healthcare security, tune in to hear Martin’s single best piece of advice.

We might be different branches of the same tree but when it comes to the wider security community there some similarities which are just inescapable.

We hear you, Martin!

More about Martin Green Martin Green is a Certified Healthcare Protection Administrator, (CHPA) by the International Association for Healthcare Security & Safety (IAHSS) and served as the Association's President in 2017. As a health care security management professional with decades of diverse leadership experience within the field of asset protection, he has been working in security management within the healthcare sector since 1985. Throughout his career in healthcare security, he has provided security design input to major redevelopment projects and designed and implemented security programs at major medical facilities within the province of Ontario.

Martin Green

International Association for Healthcare Security & Safety (IAHSS)

More about the Circuit 

The Circuit Magazine is written and produced by volunteers, most of who are operationally active, working full time in the security industry. The magazine is a product of their combined passion and desire to give something back to the industry. By subscribing to the magazine you are helping to keep it going into the future. Find out more >

If you liked this podcast, we have an accompanying weekly newsletter called 'On the Circuit' where we take a deeper dive into the wider industry. Opt in here >

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

We've all been moving towards a more hybrid way of working over the last few years.  The ubiquitous laptop, smart phones, and increased connectivity but does the hybrid working environment apply to tomorrow's protector or just their principal?

This week we’re joined by Mike O’Neill, MD of Optimal Risk. We hear what the biggest challenges have been, how Mike navigated the uncertainty of the pandemic and the lessons he’s learned, as the owner of a successful security business operating out of one of the busiest cities in the world, over the past 12 months. 

Good continuity planning is at the heart of most businesses that have weathered the Covid storm and in this, Mike reminds us of the quote by Dwight D. Eisenhower… 

“Plans Are Worthless, But Planning Is Everything.”

In this week’s show we discuss:

• As a protector, you need to be fluid and, you need to know how to deal with ever-changing situations, but can you truly work in a hybrid capacity?
• With organizations looking to move away from the big, centralized headquarters what will the workplace of the future look like and what will the security implications be?
• How, does a small business owner, get greater awareness of their supply chain and the vulnerabilities that they might be open to? 
• And we look at the potential effects to mental health from the lifting of restrictions. How we can detect people who need help and what we can do to offer support.  

As always, drop us a comment or leave us a review to let us know your thoughts.

More about Mike O’Neill

After leaving the British Army in 1990 mike worked in risk and security consulting as a freelance for several different organisations until setting up his own consulting firm in 1993. He is now the Managing Director of Optimal Risk Group - Resilience, Risk, and Security advisors.

Optimal Risk provides tailored risk management solutions across diverse sectors. We offer trusted confidential support from the boardroom through to field operations. Our approach is to support you becoming a resilient organisation that is prepared to respond effectively to any strategic or operational risk.

Mike O’Neill

Optimal Risk

More about the Circuit 

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

British Bodyguard Association

Protectors unite! This week, we're bringing you something different, something special... the podcast of podcasts!

The Circuit Magazine has teamed up with the guy’s over at Conversations in Close Protection, Chuck Randolph and Chris Story and also, Spencer Coursen from Coursen’s Corner podcast to put together an executive protection supercast.

In this special extended episode, we each individually share what drives us and where we get our passion from. And collectively, we talk about the audience we serve, what we’re trying to achieve and how the industry can benefit more from collaboration. 

Join us for this powerful conversation as we chat about:

• Business and brand building within the industry. You’re going to have to move out of your comfort zone and embrace social media and self-promotion but how do you navigate this potential career minefield?
• How you can climb the ladder, achieve your aims and get success without it having to come at the expense of others.
• People all over the world are doing great things in this industry but there is little history and few accurate accounts. How can podcasts capture these legacy stories and share their fantastic work with a wider audience?
• And, we’ll be sharing the non-industry related podcasts that we listen to, with some surprising recommendations!

Tune in as these industry avengers share their knowledge, wisdom and uniquely gathered perspectives to help represent the industry and show…

“It's not all guns and gear or beards, biceps and ball caps.”

As always, drop us a comment or leave us a review to let us know your thoughts.

More about Conversations in Close Protection

Conversations In Close Protection is a podcast about the Executive/Close Protection industry. Hosted by Chuck Randolph and Chris Story.

Podcast

Chuck Randolph

Chris Story

More about Coursen’s Corner

A protective strategy podcast to help you succeed in staying safe – brought to you by Spencer Coursen

Podcast

Spencer Coursen

More about the Circuit 

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

British Bodyguard Association

You have more power in your pocket today than the people who sent the first men to the moon. That potential is what excites our guest this week and she’s on a mission to harness that power and democratise technology, putting control back into the hands of the operator, manager and business owner.

Today’s guest is Brittany Galli, chief success officer at Mobohubb and co-founder of GSD - getting security done.

COVID has launched a digital revolution for the desk-less workforce. That’s 3.4 billion people across the planet who don't sit at a desk to do their job. The security industry traditionally has a large non-deskbound workforce and stand to benefit greatly from such innovation.

On today’s show we hear how:

• Mobile workforce management can be a force multiplier for smaller businesses and how it enables them to compete at a higher level.
• Technology can automate laborious tasks, such as paperwork, freeing up the workforce and getting information into the hands of people that matter in time for it to be effective.
• We can use data to leverage a higher level of intelligence to predict and prevent incidents before they happen.
• Intelligent apps can really make the work of the individual operator smarter faster.

By the end of today’s show, you’ll realise the benefits to…

“Owning your data and getting rid of your technical debt”

More about Brittany Galli

Brittany brings 10+ years of finance, operations and technology experience. She hails from Northern California where she received her Finance degree from The University of the Pacific.

Brittany is a female co-founder and Chief Success Officer of mobohubb, a mobile app and platform for the deskless workforce. She’s responsible for the US, Europe and LATAM divisions of the company and manages operations and strategic partnerships.

Brittany is also the Vice Chair of the Global ASIS Women in Security Council. She’s helping bridge the gap between security industry diversity groups, associations and the currently segregated groups of professionals.

She continues to finesse her way through the male-dominated security and technology sectors while never losing focus on helping to build an army of young leaders around the world.

Brittany Galli

Mobohubb

More about the Circuit

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

British Bodyguard Association

Dark art, social engineering, or just plain manipulation?

No matter how you see it, we are all being marketed to all day, every day. So what should you be doing about it? And how does it relate to the field of security and protection?

This week we talk to Jemma Davis, who is a Marketing and Security Awareness Specialist, who’s segued from the world of marketing into the world of security to influence positive behavioral changes. Jemma now works with businesses supporting security knowledge sharing to change culture and reduce human risk factors. Having had a foot in both the marketing space and the protection world, she understands the tactics and strategies that businesses use to make sales… and often those can be at the expense of you or your client’s security!

In this episode, she shares actionable pointers and takeaways on:

• Malvertising, audience profiling, and marketing manipulation—how all these tactics are used to track down your browsing habits and use them against you.
• Why cybersecurity professionals need to communicate better and speak in plain English so that regular people can understand the threats they are facing.
• How we might be giving away the “keys to the castle” and possibly access to your entire contact list through seemingly innocuous online interaction. 
• How your social profiles give away your more than you’d ever want to share and how you can protect against the underhanded marketing tactics of nefarious actors.

We’ve all heard the adage: 

“Seek to understand before you can be understood.” 

Jemma shares how good marketers get under the skin to get information from you that converts you to take an action. And how we can use it as a tool for good! 

More about Jemma Davis

Jemma is a Marketing and Security Awareness Specialist with a background in marketing and graphic design. Jemma transitioned from the marketing world into the information security space managing operations and translating complex security messages into readable and digestible information. Jemma now works with businesses supporting security knowledge sharing to change culture and reduce human risk factors. Her wealth of experience ranges across leading risk-related and incident investigations, building cybersecurity functions, and developing security awareness programs in order to reduce the occurrence of threat incidents.

Jemma Davis

Culture Gem

More about the Circuit

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

British Bodyguard Association

This week Carlos Francisco, CPP joins us to talk about his framework for corporate security excellence. Carlos has a distinctive corporate security background and gives us a unique take on why protectors need to view their role as one of customer service where client satisfaction matters. He has spent years helping people transition from law enforcement, military, and federal jobs into the corporate security world and calls himself a translator of corporate security. And he simply oozes with enthusiasm for the subject!

After his spending his career at Walt Disney, Carlos developed a framework for bringing a sense of leadership and service to corporate security success… and trust us when we tell you it's MAGIC!

Join us for this powerful conversation as we chat about:

• The MAGIC framework- what it is and how it was developed?
• How can the MAGIC formula help to create true leaders who have both hard and soft skills?
• How easy is it to transition from a military, law enforcement, or federal career into the world of corporate security?
• How the machismo style of security culture affects leadership and soft skills in corporate security? And how can we make our industry better and bring the more human side to security?

Tune in to this powerful conversation where Carlos brings the human element to leadership by reminding us that:

“95% of the time we're customer service folks with a badge. That's all we are...

If the vice-president of Walt Disney can pick up trash from the floor, why can’t you?”

As always, drop us a comment or leave us a review to let us know your thoughts.

More about Carlos Francisco:

Carlos Francisco, CPP is a trilingual, self-motivated, dedicated leader with over 23 years of progressive leadership in large scale corporate security management, emergency management, critical infrastructure, law enforcement, loss prevention, safety, sports venues and major global events. He has helped numerous people transition from law enforcement, military, and federal jobs into the corporate security world and has led the security teams of some of the largest corporations in the world, including Walt Disney World Resort, Amazon, and Facebook, as well as teams at major international events such as Super Bowl 50, Major League Baseball, National Basketball Association, and World-Class Marathons.

After spending over two decades leading exceptional teams in the corporate security world, Carlos Francisco now shares his expertise with security professionals and corporate leaders alike, on his podcast show The Corporate Security Translator.

Carlos Francisco

The Corporate Security Translator

More about the Circuit

The Circuit team is:

• Jon Moss
• Shaun West
• Elijah Shaw
• Phelim Rowe

Connect with Us: 

Circuit Magazine

BBA Connect

British Bodyguard Association