Explore every episode of the podcast The Beautiful Business Podcast
Dive into the complete episode list for The Beautiful Business Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Title
Pub. Date
Duration
Neurodiversity Unveiled with Prof. Nancy Doyle: How ‘Spiky Profiles’ Are Redefining Talent in the Workplace
10 Sep 2024
01:15:53
In this episode, Chloe interviews Professor Nancy Doyle, the founder of Genius Within, to discuss neurodiversity and the incredible work her organisation is doing. They explore Nancy’s personal journey, the origins of Genius Within, and the concept of neurodiversity, including the growing awareness of self-diagnosis and the idea of a ‘spiky profile’ in neurodivergent individuals.
Nancy shares insights into how these spiky profiles—where abilities and skills vary significantly—can appear in areas such as literacy versus verbal skills or fine motor control versus literacy. The discussion also delves into the importance of evolving language and terminology in the neurodiversity field.
Nancy explains how workplaces can become more inclusive and supportive by understanding these differences. She suggests leveraging assistive technology, tailoring strategies for reading and writing tasks, and fostering a culture of inclusion. Aligning job roles with actual skills rather than relying on standardised assessments is key. Nancy advocates for personalised work environments and communication styles that enhance both productivity and well-being for neurodivergent employees.
Takeaways
Neurodiversity refers to the diverse range of neurological functioning in human beings.
A neurodivergent individual has an unusual neurotype, resulting in a spiky profile of strengths and weaknesses.
Diagnosis is not necessary for workplace support under the Equality Act, but it may be required for educational support.
Self-diagnosis can be valid and should be trusted, but misdiagnoses can occur.
Labels and language in the field of neurodiversity are evolving, and it is important to be open to change and respectful of individual preferences.
Affinity groups and employee resource groups can provide support and advocacy in the workplace for neurodivergent individuals.
Inclusivity, support, and understanding are crucial for creating a positive and empowering environment for neurodivergent individuals. Neurodivergent individuals may have a spiky profile, with significant differences in abilities and skills.
Understanding and accommodating these differences is crucial in the workplace.
Assistive technology and strategies can support individuals with reading and writing tasks.
Creating a supportive and inclusive culture is essential for neurodivergent individuals to thrive.
Job requirements should align with the actual skills needed for the role.
Personalised approaches to work environments and communication styles can enhance productivity and well-being for all employees.
The Secret Formula Behind DixonBaxi’s 24-Year Creative Reign
27 Aug 2024
01:00:30
Simon Dixon and Aporva Baxi, the creative masterminds behind DixonBaxi, share their journey of nearly three decades navigating the world of design and branding. Get ready for an engaging conversation that goes beyond conventional business wisdom, as Simon's love for Northern Soul music and Aporva's vintage Nintendo game collection reveal the authentic personalities driving their dynamic leadership. From their early days hopping between global cities to the formation of their core values, we uncover the secrets that have led DixonBaxi to become a beacon of innovation and success.
We delve into the foundational principles that define DixonBaxi's ethos, underscoring the power of humility and clarity in leadership. Simon and Aporva discuss their "do and won't do" list, a guiding tool that has kept their company grounded and principled for 24 years. Through anecdotes and insights, they illustrate how bravery in creativity means more than pushing boundaries—it's about making principled choices and fostering a safe space for clients to explore bold ideas. This is a must-listen for anyone aiming to understand how calculated risks and a steadfast value system can lead to genuine originality and impactful work.
In the latter part of our conversation, we focus on the hacker mentality and the importance of quick execution in the modern creative landscape. Simon and Aporva highlight the democratisation of creativity through platforms like TikTok and YouTube, making it an exhilarating time for new agencies. We also explore their philosophy of building a beautiful business driven by passion and fulfilment, rather than traditional metrics like awards. Their experiences with high-profile clients underscore that it's the process and the joy of meaningful work that truly counts. Join us to learn how DixonBaxi continues to create a balanced, innovative environment that nurtures creativity and celebrates impactful design.
The Now and Future Leader with Stephen Moffitt, We Are Atmosphere
14 Feb 2024
00:25:18
In our second podcast episode with Stephen Moffitt from We Are Atmosphere, we look at how to create visionary leadership amidst global uncertainty. Our host, Yiuwin Tsang, and Stephen talk about the critical skills of leaders which include being able to adapt to uncertainty and guide senior teams through the process of envisioning the future and embracing any necessary personal changes.
Stephen emphasises the delicate balance between visionary and relational leadership during times of change, stressing the significance of shared vision and collaboration among senior leadership teams. Furthermore, he explores the importance of incorporating generational perspectives into business leadership, advocating for the involvement of younger generations in shaping the future of work.
Listen to this podcast to learn more about:
- The leadership mindset and adapting to uncertainty with a clear vision - How to create open and adaptive business models - How to balance visionary and relational leadership - Why future scenarios and generational perspectives in business leadership are so important - Why leaders should develop humility and curiosity to effectively navigate change - Why leaders should prioritise building rapport and gaining insights by talking to people around them
About Stephen Moffitt
Stephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.
Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.
Leading Yourself Before You Can Lead Others with Dene Stuart, Founder of The Exceptional Leader Academy
07 Feb 2024
00:35:12
On the podcast this week we bring you the second part of our conversation with Dene Stuart, founder of The Exceptional Leader Academy. Hosted by Yiuwin Tsang, this episode looks at how learning to lead before leading others is essential because it lays the foundation for effective leadership. Leadership involves guiding and inspiring others, which requires a deep understanding of oneself, including strengths, weaknesses, values, and goals.
Leading oneself first enables leaders to set a positive example, make sound decisions, and effectively navigate challenges, ultimately earning the trust and respect necessary to lead others successfully.
Dene’s career and experiences make for fascinating and insightful listening. Tune in now to learn more about:
- Leadership development and effective decision-making - Managing pressure in leadership roles - Effective communication and leadership - Leadership skills and delegation for business growth - Intentional leadership development
About Dene Stuart
Dene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.
Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance.
Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.
Creating a B Corp culture in a global agency with Ritam Gandhi, Founder of Studio Graphene
31 Jan 2024
00:16:44
In this week's podcast, join Yiuwin Tsang and Ritam Gandhi, founder of Studio Graphene, in this enlightening conversation that unravels the layers of B Corp certification, sustainability in digital product development, and the pivotal role they play in shaping the culture of a global agency.
Listen to this episode to learn more about:
- B Corp certification and its impact on a global agency's culture - B Corp certification and sustainability in digital product development - The motivation for pursuing B Corp certification as a force for good - The certification journey and the added complexity of being an international business with multiple locations - How the process has refined their mission and values through external validation, leading to clearer definition and alignment - How the leadership team's education and openness on sustainability issues has driven employee passion and alignment - How to drive business growth through sustainability and purpose
About Ritam Gandhi
For a decade, Ritam worked as a consultant for the likes of Accenture and Bank of America and Merrill Lynch before, in 2014, going on to found Studio Graphene – an agency that specialises in developing blank canvas tech products.
Working with many startups alongside some more established companies, the London-based agency plans, designs and builds amazing tech products for its clients. What’s more, Ritam and the team also use their experience and expertise to help leaders grow their businesses.
Navigating tomorrow: Building adaptable businesses in an era of change with Stephen Moffitt, We Are Atmosphere
24 Jan 2024
00:31:56
In this week’s podcast host Yiuwin Tsang talks to Stephen Moffitt from We Are Atmosphere about building adaptable businesses, overcoming fear of change, and the practical steps you need to take for success.
They discuss the great shift happening in society, driven by technological, climate, economic, and geopolitical changes and how Stephen believes this shift will lead to a very different future than the present, with unpredictable outcomes and challenges for businesses and society as a whole.
This is a wide-ranging episode that covers:
The long-term impacts of climate change and migration on businesses
The future of online advertising and privacy concerns
Adapting business strategies for an uncertain future
Overcoming fear of change in business - the importance of being creative, communicating better and being explicit about what businesses are doing in response to change
About Stephen Moffitt
Stephen describes himself as an "intrapreneur" and strategic advisor working with companies pivoting toward delivering digital or data products and services. He has experience in starting new digital ventures for both private and public sector organisations across a range of industries, including healthcare, financial services, media and publishing. He also consults on digital transformation strategies to create adaptive businesses that can thrive in uncertainty.
Stephen has a BA in communications from Temple University and a PhD in Law from Birkbeck, where his research was on developing a paradigmatic framework to analyse the disruptions taking place in copyright law. In addition to his academic publications, he has published articles on transformation and data, as well as given talks in North America, Europe and the Caribbean. He is also a published poet and author and his science fiction novel, Sea of Dreams, imagined a future Data Age.
Leveraging time as a leader with Dene Stuart, Founder of The Exceptional Leader Academy
17 Jan 2024
00:22:34
In this week’s podcast, our host Yiuwin Tsang was joined by the founder of The Exceptional Leader Academy, Dene Stuart. Dene has a wealth of experience in helping leaders to achieve their full potential and in this podcast shares insights on how to embrace vulnerability, cultivate essential soft skills, and leverage time for sustained success in business. He also emphasises the necessity for leaders to develop self-awareness to navigate uncertainty effectively.
Dene also highlights the often undervalued soft skills in business, stressing their impact on reducing costs and enhancing productivity. The episode examines the challenges of managing and measuring these skills, urging leaders to recognise their tangible impact on businesses of any size.
Listen to the podcast to learn more about:
How to embrace vulnerability in your leadership development
How to develop emotional intelligence and self-awareness and set yourself apart from the majority who don't lead well
How to better leverage your own time, and delegate tasks for business success
How to build emotional resilience through mindfulness and self-reflection
About Dene Stuart
Dene Stuart has over 30 years of commercial, leadership, and management experience, having held director roles within major national and regional media companies.
Managing large teams in multi-site offices gave Dene the broadest possible range of employment, team, motivational, and performance issues to deal with and was the key to his interest in personal development and performance.
Dene is a licensed behavioural analyst and has a BSc in Management Science from The University of Manchester, Institute of Science and Technology. He is the author of various books including ResourcefulMe and The Thinking Revolution.
Embracing diversity: How agencies can navigate multicultural marketing and collaboration, with Tomasz Dyl, Founder and Managing Director of GottaBe! Marketing
11 Jan 2024
00:22:26
In this, the second episode with Tomasz Dyl of GottaBe! Marketing, Yiuwin Tsang tackles the issue of diversity and how agencies need to better understand and connect with their multicultural audiences.
They discuss the strategies needed to build authentic connections with ethnic communities through immersion and understanding nuances, traditions, and challenges. This in turn can provide insights that are crucial for effective marketing.
Listen to this episode of The Beautiful Business Podcast to learn more about:
Building relationships and audience focus
Exploring ethnic nuances in communication: Post-Covid and BLM
Marketing to ethnic minorities for better ROI: Insights and recommendations
Multicultural ethnic marketing strategies and collaboration
The future of multicultural ethnic marketing
About Tomasz Dyl
Tomasz founded GottaBe! Marketing, in 2008 and over the years has established it into a leading marketing agency, specialising in providing innovative and tailored marketing solutions to clients in various industries.
In 2022, Tomasz was awarded the ‘Business Leader Award’ at the 2022 South Coast Business Awards, presented to leaders who elevated their business or supported the local community. GottaBe! were also nominated for a further two awards: Small Business of the Year and Business Leader of the Year and in 2023 won ‘Independent Agency of the Year’ at the GG2 Leadership & Diversity Awards.
Disruption in the consultancy industry with Chris Shaw, Partner, We Are Atmosphere
03 Jan 2024
00:32:39
In this episode of the Beautiful Business podcast, our host Yiuwin Tsang and Chris Shaw from We Are Atmosphere talk about creating disruption in the consultancy world and overcoming challenges in a saturated market.
Chris Shaw highlights the challenges faced by consultancy businesses in the current economic climate, including standing out and identifying pressure points in clients' businesses. Chris and Yiuwin look at ways in which consultancies can develop strategies for business success as well as future-proofing the business through adaptability and creativity.
Listen to the podcast now to learn more about:
The growing importance of sustainability in business, with a focus on purpose-driven approaches and authenticity
Future-proofing businesses by analysing four areas: society, technology, planet, and ways of working
Creating scenarios to help businesses adapt to rapid change and recognise opportunities, even if change is too fast to predict
The importance of adaptability in business, particularly in the face of existential threats like climate change, economic instability, and geopolitical tensions
The challenges of disruptive change in business, including a lack of time and energy to focus on the future, and a tendency to prioritise short-term goals over long-term planning
How consultancy leaders should focus on adaptability and being open to new ways of thinking, rather than getting stuck in traditional methods
The importance of creativity and adaptability in business to stay ahead of new developments and meet sustainability challenges
About Chris Shaw
Chris is a creative at heart, having spent the last 20 years helping business leaders around the world maximise growth and achieve the results they really want, all against the backdrop of change. During his career, he has built an extensive playbook containing more than 200 unique tools, frameworks and insights all designed to simplify the complex nature of business and facilitate creative thinking.
Having successfully built and exited both a management consultancy and a creative agency in the last 10 years, Chris has used his blend of commercial experience and academic insight to accelerate the growth of organisations in a wide range of sectors including SaaS, Finance, Security, Media, Manufacture, Education, Logistics, Marketing, Travel and Professional Services.
He has recently ventured into the realm of horror fiction having signed a five-book publishing deal in the young adult space.
Starting an agency at just 17! With Tomasz Dyl, Founder and Managing Director of GottaBe! Marketing
21 Dec 2023
00:32:11
In this week’s episode of The Beautiful Business Podcast we were delighted to welcome Tomasz Dyl, Founder and Managing Director of GottaBe! Marketing to talk about his experiences of starting an agency at just 17 years of age!
Our host Yiuwin Tsang talks to Tomasz about his experiences in starting out very young, taking risks and learning from mistakes, which has helped build a strong and resilient business today. They discuss how the drive to overcome obstacles and see results kept Thomas going as he tried to bridge the gap between Polish and UK communities and offer unique services in a niche market.
Listen to the podcast to hear more about:
The importance of inclusivity in marketing, particularly in reaching ethnic minority communities in the UK
The benefits of being an "upstart" brand, open to new ideas and able to adapt to change
The importance of finding the right people for the right roles in a growing business, especially those who can empathise with the target market
The importance of being part of the EDI (Equity, Diversity, and Inclusion) movement and making a difference in people's lives
About Tomasz Dyl
Tomasz founded GottaBe! Marketing, in 2008 and over the years has established it into a leading marketing agency, specialising in providing innovative and tailored marketing solutions to clients in various industries.
In 2022, Tomasz was awarded the ‘Business Leader Award’ at the 2022 South Coast Business Awards, presented to leaders who elevated their business or supported the local community. GottaBe! were also nominated for a further two awards: Small Business of the Year and Business Leader of the Year and in 2023 won ‘Independent Agency of the Year’ at the GG2 Leadership & Diversity Awards.
The Agency Journey - Growing from 0-8 with Nikki Lindgren, Managing Partner of Pennock
13 Dec 2023
00:32:53
In this week’s podcast, Yiuwin Tsang talks once again to Nikki Lindgren and discusses the path of growth her agency Pennock has taken, seeing them grow from 0 to 8 people.
Nikki shares her early experiences as well as her learnings from creating successful business growth and team culture.
Listen to the podcast to learn:
How to scale direct-to-consumer businesses
Starting an agency by identifying gaps for clients that aren’t already being fulfilled
How to create a culture of curiosity in marketing teams
How to successfully structure a team in a digital marketing agency
Building a high-performing team in a fast-paced agency environment
Remote work culture and flexible scheduling.
Prioritising team well-being in business growth
About Nikki Lindgren
Nikki Lindgren is a leader in scaling DTC businesses to grow their customer acquisition and revenue through marketing strategies that combine talent, automation, and tools to drive upwards of +65% month-over-month growth for her clients.
As the founder and managing partner of Pennock, Nikki has managed over $100 million in digital media ranging from high-growth tech startups to established household brands. She advises her clients on how to utilize their strategic advantages to drive marketing initiatives that generate impressive ROAS.
Her experience spans search engine marketing, pay-per-click, paid social, display advertising, remarketing/intent-based marketing programs, performance marketing, mobile/video marketing, organic search, app store optimisation, native advertising, and influencer/blogger relationships.
Leadership In An Uncertain World with Chris Shaw, Partner, We Are Atmosphere
06 Dec 2023
00:22:03
In this episode of The Beautiful Business Podcast host Yiuwin Tsang and Chris Shaw from We Are Atmosphere discuss the dynamics of leadership in today's world, reflecting on the importance of inspiration and authenticity in leading teams. They also explore the challenges leaders face in embracing adaptability. From enthusiastic champions to hesitant neutrals and resistant detractors, Chris sheds light on the spectrum of responses to the urgent need for change in leadership. The urgency, as Chris points out, often gets lost amid the multitude of priorities businesses face, making it essential to effectively communicate the imminent need for adaptation.
The episode also touches on the importance of diversity, and the need for more trailblazers in leadership from under-represented communities. Chris advocates for leaders to continuously revisit and reassess their strategies, using tools like SWOT analysis not as one-off exercises but as living, breathing documents that evolve with the business.
Chris also emphasises the need for leaders to break free from legacy thinking and embrace creativity, fostering environments that encourage thinking beyond quarterly results.
The episode concludes with a vision for future business leaders – a vision that includes more diversity, authenticity, and purpose-driven leadership to create truly beautiful businesses.
About Chris Shaw
Chris is a creative at heart, having spent the last 20 years helping business leaders around the world maximise growth and achieve the results they really want, all against the backdrop of change. During his career, he has built an extensive playbook containing more than 200 unique tools, frameworks and insights all designed to simplify the complex nature of business and facilitate creative thinking.
Having successfully built and exited both a management consultancy and a creative agency in the last 10 years, Chris has used his blend of commercial experience and academic insight to accelerate the growth of organisations in a wide range of sectors including SaaS, Finance, Security, Media, Manufacture, Education, Logistics, Marketing, Travel and Professional Services.
He has recently ventured into the realm of horror fiction having signed a five-book publishing deal in the young adult space.
2,200 Employees, 38 Offices & the Largest UK Agency Sale: Rob Pierre’s Journey in Building Jellyfish
13 Aug 2024
00:56:06
Ever wondered what it takes to scale a boutique agency into a global powerhouse? Join us for a conversation with Rob Pierre, co-founder of Jellyfish Agency, who shares his extraordinary journey from Trinidad to the UK and the innovative principles that have propelled his success. Discover Rob's unique approach to leadership, which emphasises accountability and aligning capabilities with initiatives rather than traditional job roles. He also opens up about his personal story of cultural adaptation, providing a compelling narrative that intertwines his entrepreneurial spirit with his vision for Jellyfish as the world's biggest boutique agency.
Rob takes us through the fascinating evolution of Jellyfish, from its modest beginnings as an IT consultancy in Surrey to a digital marketing behemoth with over 2,200 employees. We explore pivotal moments like the strategic move to The Shard in London and the ambitious goals set in 2016, reflecting on how these milestones paralleled Rob's personal growth. The journey is not just about corporate success but also about nurturing a business and a family, making this a rich tapestry of professional and personal development.
In the final chapters, Rob discusses the transition from entrepreneurship to legacy, the importance of a clear vision for sustainable growth, and maintaining core traits during expansion. He reveals his transformative leadership philosophy that replaces traditional hierarchies with support networks, fostering a culture of transparency and accountability. Listen as Rob shares his involvement in projects aimed at fostering inclusion and providing meaningful employment opportunities, wrapping up with the essence of building a beautiful business rooted in integrity and purpose. This episode is packed with insights for anyone looking to create a lasting impact in the business world.
How To Succeed as a Female Founder in Agency Land with Nikki Lindgren, Managing Partner of Pennock
01 Dec 2023
00:25:37
Join host Yiuwin Tsang and Nikki Lindgren, the founder of Pennock, a female-led agency specialising in helping direct-to-consumer brands in the beauty and lifestyle space, as they discuss Nikki’s journey from the corporate world to launching her own boutique agency.
Nikki describes the unique challenges and advantages of being a female-led agency, especially in an industry where male-led organisations still dominate the landscape. Nikki discusses how Pennock's focus on beauty and lifestyle aligns with the predominantly female demographic of their target audience, creating a natural connection and understanding of client needs.
The episode also explores Nikki's leadership style and the shift towards more collaborative, reflective decision-making. The importance of calculated and considerate leadership is discussed, drawing from Nikki's experiences in allowing her team the space to self-discover and contribute to the agency's direction. Nikki reveals how Pennock's decision-making SOPs and reflection plays a crucial role in strategic choices, aligning with the agency's ethos of making clients' lives as easy as possible.
Tune in to gain valuable insights into the world of agency leadership, the nuances of being a female leader, and the power of collaborative and reflective decision-making.
About Nikki Lindgren
Nikki Lindgren is a leader in scaling DTC businesses to grow their customer acquisition and revenue through marketing strategies that combine talent, automation, and tools to drive upwards of +65% month-over-month growth for her clients.
As the founder and managing partner of Pennock, Nikki has managed over $100 million in digital media ranging from high-growth tech startups to established household brands. She advises her clients on how to utilize their strategic advantages to drive marketing initiatives that generate impressive ROAS.
Her experience spans search engine marketing, pay-per-click, paid social, display advertising, remarketing/intent-based marketing programs, performance marketing, mobile/video marketing, organic search, app store optimisation, native advertising, and influencer/blogger relationships.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Balancing Profit with Purpose: Building Beautiful Businesses for a Better Tomorrow with Professor Alex Edmans, London Business School
15 Nov 2023
00:28:10
In this thought-provoking episode, Peter Czapp speaks with renowned finance professor Alex Edmans from London Business School on the intersection of profit and purpose in businesses.
The discussion kicks off with the central question: How can businesses maximise profit while remaining purposeful? Professor Edmans explains the idea that businesses guided by purpose not only contribute positively to society but also make sound economic decisions.
Professor Edmans emphasises the importance of defining a focused and targeted purpose for businesses, debunking the myth of solving all the world's problems. The conversation offers practical guidance on how businesses can authentically define and measure their purpose, with a focus on meaningful key performance indicators. The discussion also explains the role of individuals within businesses, showcasing the power of every individual to create positive change.
The episode deep dives into the relationship between purpose and profit, challenging the traditional mindset that views them as conflicting objectives. Professor Edmans shares compelling research findings that highlight how purpose-driven companies outperform their peers in long-term shareholder returns. The conversation underscores the need for a holistic shift in mindset and metrics, encouraging businesses to integrate purpose seamlessly into their operations.
Listeners will gain valuable insights into how businesses can embark on the journey towards purpose as well as a reflection on the future, envisioning a world where purpose and sustainability become so ingrained in business practices that they no longer require distinct labels.
About Alex Edmans
Alex Edmans is Professor of Finance at London Business School. Alex graduated from Oxford University and then worked for Morgan Stanley in investment banking (London) and fixed income sales and trading (New York). After a PhD in Finance from MIT Sloan as a Fulbright Scholar, he joined Wharton in 2007 and was tenured in 2013 shortly before moving to LBS.
Alex’s research interests are in corporate finance, responsible business and behavioural finance. He is a Director of the American Finance Association, Vice President-Elect of the Western Finance Association, a Fellow of the Financial Management Association, and a Fellow of the Academy of Social Sciences. From 2017-2022 he was Managing Editor of the Review of Finance, the leading academic finance journal in Europe.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Collaborating for a Sustainable Future: Bridging the Gap Between Corporates and NGOs with Helen Neal, founder of HN Communications
08 Nov 2023
00:22:55
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang sits down with Helen Neal, the founder of HN Communications. Helen shares her extensive background in working with large organisations and offers invaluable insights into her journey from corporate roles to establishing her agency.
Helen spent years working for global giants like Virgin Atlantic and Nissan, where she was closely involved in government relations, policy, and campaigns. Throughout her career, she found herself drawn to sustainability and climate-related issue. Six years ago, Helen took a bold step and founded HN Communications. What prompted this change in her career trajectory? Helen delves into the perfect storm of factors, including her desire to balance her career and motherhood, as well as the realisation that it was time for a change.
As Helen reflects on her journey, she highlights the unique position her agency holds, not having followed the traditional agency mold. This freedom allows them to adapt and create a unique agency tailored to the needs of their clients.
Helen discusses her agency's approach to working with large corporations, emphasising the importance of understanding that even large organisations are composed of small teams. Being small can be a superpower, providing agility and creativity that corporations often desire. She encourages agencies to focus on becoming a seamless part of their clients' team and supporting them in every way possible.
Helen also discusses the power of collaboration between corporations and NGOs and the valuable lessons learned from the transparency and authenticity of the NGO world.
The episode concludes with a discussion on the future of sustainability and the vital role of collaboration between businesses and NGOs in driving meaningful change. Helen's belief in positive progress and the need for accountability will resonate with many of our listeners.
About Helen Neal
Helen Neal is the founder of HN Communications which has been operating since 2017. She has 2- years experience in policy, transport and sustainability. Helen is an advocate of collaboration and kindness in business and is on a mission to help businesses do more good in the world.
HN Communications is an award-wining specialist agency that helps Global businesses and NGOs tell their story, what they believe in and stand for.
Helen and her team work on global campaigns for international brands in food and drink, automotive, engineering, climate action and business transformation. They are at their happiest when they are helping people and their organisation to do good things in the world.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Getting real about collaboration with Megan Taylor, Managing Director of Rise Beyond
01 Nov 2023
00:33:53
In this thought-provoking podcast episode, host Yiuwin Tsang discusses the essence of collaboration with special guest Megan Taylor, Managing Director of Rise Beyond. They explore the complex nature of collaboration, shedding light on the misconceptions and challenges often associated with this buzzword.
Megan Taylor emphasizes the importance of revisiting the true meaning of collaboration, highlighting that it's not just about using fancy technologies or working in a harmonious environment. Instead, it's a dynamic, human social process that involves people working together to achieve shared goals. Collaboration can be messy, frustrating, and ever-changing, but it's also immensely rewarding.
The conversation examines the challenges leaders and organisations face when trying to foster effective collaboration. Megan and Yiuwin discuss the need for self-awareness, the impact of power dynamics, and the importance of creating brave spaces for open dialogue. They share insights on how embracing differences, cultivating trust, and navigating conflict are essential for successful collaboration.
Furthermore, the episode explores how these collaboration principles extend beyond internal team dynamics. Megan and Yiuwin discuss how they apply to external collaborations, offering valuable advice for businesses working with clients or partnering with other organisations.
Listeners will gain a deeper understanding of the complexities of collaboration and walk away with practical insights on how to foster a more effective collaborative environment in their workplaces and partnerships. Learn how to unpack the layers of collaboration and discover the keys to navigating the messy, yet creatively fulfilling world of working together.
About Megan Taylor
Megan joined the founding of RISE in 2015 to develop and run the operations of the start-up consultancy alongside working with key initial clients. Since then she has been instrumental in building the growing business and Community of Practice, and in 2023 took over as Managing Director.
Before RISE, Megan was a professional dancer, teacher and choreographer, setting up and growing a personal & professional development community for dancers in London. It was in this "laboratory" she honed her coaching, facilitation and programme design skills, alongside learning all about founding and growing a community.
Megan brings an energy for moving things forwards, helping groups to not only work to understand what is going on in more depth, but guiding them to try and experiment with new ways of doing things in order to make change happen.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Befriending Chaos: Embracing Creativity and Connection with Nila Matthews from Awakening Flow
25 Oct 2023
00:35:15
In this podcast episode, host Yiuwin Tsang and guest Nila Matthews from Awakening Flow dive deep into the topic of embracing chaos and how it relates to creativity, impostor syndrome, and building authentic connections.
They share personal experiences and practical strategies for managing stress, fostering vulnerability, and navigating challenging situations.
This insightful conversation provides valuable insights for leaders, managers, and individuals looking to unlock their creative potential and develop meaningful relationships in both their personal and professional lives.
About Nila Matthews
Nila Matthews is a seasoned professional with over 20 years of award-winning product experience, having worked with renowned companies such as Yahoo! and Sky. Her expertise lies in helping businesses understand the intricacies of customer decision-making processes to enhance user experiences and prioritise customer solutions effectively.
Nila's approach extends beyond traditional methods, as she strives to tap into the intuition and divergent thinking of staff members, fostering disruptive innovation and creativity. She employs a unique blend of both new and ancient techniques, designed to engage the mind and promote flow. Her methods aim to unlock the individuality, intrinsic motivation, and confidence of team members.
Nila has a commitment to demystifying complex scientific and ancient wisdom, making it accessible and applicable to businesses and corporates. Her focus is on uncovering the underlying drivers of behaviour and energy systems, allowing for communication with the unconscious brain and heart, which often guides decisions before the conscious mind even registers them.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Navigating Transparency and Progress in Sustainability Communication with Helen Neal of HN Communications
18 Oct 2023
00:27:06
Join host Yiuwin Tsang and special guest Helen Neal from HN Communications as they delve into the world of sustainability in the communication industry. HN Communications, a dynamic sustainability-focused strategic communications agency, has been on an inspiring journey of rapid growth over the last few years. They discuss the reasons behind this growth, which is primarily attributed to businesses realising that sustainability is no longer an add-on but a core component of their strategies, transcending all aspects of their operations.
Helen highlights how sustainability is no longer just a part of a company's mission but an integral aspect of how they communicate, whether it's with consumers or within the business, and how effective communication about sustainability plays a pivotal role in this shifting paradigm. They also touch upon the influential role of consumers, particularly the younger generation, in driving sustainability and positive change. Helen shares insights from her recent experience at Climate Week in New York and how these younger voices are pushing businesses to be more accountable.
The discussion reveals the importance of embracing transparency in sustainability communication. Helen discusses how HN Communications manages its own sustainability, from reducing travel and offsetting carbon emissions to partnering with organisations that align with their values. The episode highlights the importance of making progress over seeking perfection and outlines the tools and practices that can help businesses become more sustainable and transparent in their communication efforts.
Tune in to explore the world of sustainable communication and learn how businesses can navigate progress and transparency while making a positive impact on the planet and society.
About Helen Neal
Helen Neal is the founder of HN Communications which has been operating since 2017. She has 2- years experience in policy, transport and sustainability. Helen is an advocate of collaboration and kindness in business and is on a mission to help businesses do more good in the world.
HN Communications is an award-wining specialist agency that helps Global businesses and NGOs tell their story, what they believe in and stand for.
Helen and her team work on global campaigns for international brands in food and drink, automotive, engineering, climate action and business transformation. They are at their happiest when they are helping people and their organisation to do good things in the world.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Transitioning to leadership: Embracing change and owning the future with Megan Taylor, Managing Director of Rise Beyond
11 Oct 2023
00:26:49
In this episode of The Beautiful Business Podcast, host Yiuwin Tsang sits down with Megan Taylor, Managing Director of Rise Beyond, to explore her incredible journey from a career in professional dance to a leadership role in the business world. Megan shares her experiences and insights on the challenges and opportunities that come with transitioning to leadership, particularly as a young woman in a predominantly male-dominated field.
Megan's story is both inspiring and relatable as she discusses her initial struggle with imposter syndrome. She candidly shares how she overcame these challenges, discovered her unique strengths, and learned to embrace her differences.
The conversation covers the importance of self-reflection, self-development, and being present in leadership roles. Megan highlights the significance of listening, letting go of rigid agendas, and allowing conversations to unfold naturally to foster trust and meaningful connections.
Yiuwin and Megan explore the dynamics of female leadership teams and how this shift can bring positive changes to organisations. They also touch on the evolving landscape of leadership in a diverse and inclusive world, emphasising the need for authenticity and embracing differences.
Megan concludes with her vision of the future of business and leadership, where diversity, inclusivity, and meaningful conversations are at the forefront. She highlights the role of consultancies like Rise Beyond in driving these positive changes and the importance of owning one's unique qualities in leadership.
About Megan Taylor
Megan joined the founding of RISE in 2015 to develop and run the operations of the start-up consultancy alongside working with key initial clients. Since then she has been instrumental in building the growing business and Community of Practice, and in 2023 took over as Managing Director.
Before RISE, Megan was a professional dancer, teacher and choreographer, setting up and growing a personal & professional development community for dancers in London. It was in this "laboratory" she honed her coaching, facilitation and programme design skills, alongside learning all about founding and growing a community.
Megan brings an energy for moving things forwards, helping groups to not only work to understand what is going on in more depth, but guiding them to try and experiment with new ways of doing things in order to make change happen.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Unlocking your optimal self and navigating ‘flow’ with Nila Matthews from Awakening Flow
04 Oct 2023
00:31:30
In the latest episode of the Beautiful Business podcast, host Yiuwin Tsang engages in an insightful conversation with guest Nila Matthews on the topic of finding your optimal self. Nila, a practitioner in the field of neurophysiology and emotional resilience, shares her expertise on how understanding our nervous system and tapping into the concept of "flow" can lead to a more fulfilling and productive personal and business life.
Nila starts by explaining the concept of "flow" as our optimal state of being and consciousness, emphasising that it's not just about going along with the status quo but rather an active process of self-awareness and facing our fears. She introduces the importance of the vagus nerve in our emotional resilience and how it relates to our sense of safety, connection, and creativity.
Yiuwin and Nila discuss different aspects of flow, including how it can manifest during activities like mountain biking or working within a highly engaged team. The conversation delves into practical techniques for achieving an optimal state, such as breathwork, tapping, and emotional release exercises. Nila stresses the importance of understanding how our bodies react to stress and recognising the signs and symptoms as a means to address them effectively.
The episode concludes with a discussion on sustainable performance and the need for individuals and leaders to prioritise well-being in the workplace. Nila emphasises that by addressing accumulated stress and creating a positive energy environment, we can not only enhance our productivity but also ensure a healthier and more fulfilling life.
Listeners are left with valuable insights into the intricate relationship between the nervous system, emotional well-being, and optimal performance, along with practical tips for finding their own path towards self-optimisation and flow.
About Nila Matthews
Nila Matthews is a seasoned professional with over 20 years of award-winning product experience, having worked with renowned companies such as Yahoo! and Sky. Her expertise lies in helping businesses understand the intricacies of customer decision-making processes to enhance user experiences and prioritise customer solutions effectively.
Nila's approach extends beyond traditional methods, as she strives to tap into the intuition and divergent thinking of staff members, fostering disruptive innovation and creativity. She employs a unique blend of both new and ancient techniques, designed to engage the mind and promote flow. Her methods aim to unlock the individuality, intrinsic motivation, and confidence of team members.
Nila has a commitment to demystifying complex scientific and ancient wisdom, making it accessible and applicable to businesses and corporates. Her focus is on uncovering the underlying drivers of behaviour and energy systems, allowing for communication with the unconscious brain and heart, which often guides decisions before the conscious mind even registers them.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Strategically building your business with exit strategies in mind - Insights from Alistair Wells, founder of Tend Legal
27 Sep 2023
00:19:14
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang sits down with Alistair Wells, co-founder and director of Tend Legal, a law firm dedicated to supporting startups and scale-ups. Alistair shares his insights on running a business with an exit in mind, drawing from his experiences helping businesses through the exit process.
Alistair discusses the importance of having a clear exit strategy from the early stages of your business, emphasising how it can streamline the process and prevent last-minute complications. He shares cautionary tales of businesses that faced unexpected hurdles during their exit due to overlooked details, highlighting the significance of having your "house in order."
The conversation covers strategic partnerships and joint ventures as potential pathways to growth and acquisition. Alistair provides valuable advice on structuring these partnerships, addressing ownership of intellectual property, and planning for potential exits within the partnership.
A significant portion of the discussion focuses on managing teams during the sale of a business. Alistair shares insights on when and how to communicate with employees about impending changes, emphasising the need for a well-choreographed communication strategy to maintain trust and minimise disruption.
Finally, Alistair offers a heartfelt piece of advice to founders embarking on the journey of selling their businesses: be prepared for the emotional toll it may take. He encourages founders to take the time to reflect and recover after the sale, acknowledging the potential feelings of loss and the importance of decompressing before diving into new ventures.
Tune in to this episode to gain valuable insights into running a business with an exit in mind, managing key relationships, and navigating the emotional journey of selling a business. Whether you're a seasoned business leader or just starting your business journey, you'll find practical advice and wisdom in this conversation.
About Alistair Wells
Alistair, founder and director of Tend Legal, is an experienced solicitor with a wide practice covering company, commercial, employment law and dispute resolution.
Before founding Tend Legal, Alistair was a partner at Woodfords Solicitors in South West London, where he built up more than 13 years’ experience advising small and medium sized business on an array of issues ranging from business sales and acquisitions to employee share schemes. Alistair is known for his approachable manner, zen-like calm, and clear commercial legal advice.
With three young children, there isn’t a lot of downtime, but when not working or reading bedtime stories, Alistair can be found listening to dusty old LPs, riding bikes and pretending not to watch cheesy US rom-drams.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Design thinking: Transforming culture, creativity and collaboration in a purpose driven business with Kerry Tottingham, Co-founder of A Beautiful Thing
20 Sep 2023
00:33:23
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang is joined by Kerry Tottingham, co-director of A Brilliant Thing, a social enterprise dedicated to promoting culture change in organisations. Kerry shares her journey from being a jobbing artist to venturing into the world of charity management and ultimately founding A Brilliant Thing. The company focuses on helping organisations develop effective strategies and nurturing a culture of creativity.
Kerry explains the concept of design thinking and its transformative power in guiding organisations through complex challenges and toward innovative solutions. She emphasises the importance of involving all team members in the design thinking process to foster collaboration, creativity, and consensus within an organisation.
The conversation discusses how design thinking can influence company culture. Kerry explains how the process can make creative thinking visible, highlight its value, and lead to cultural changes within organizations. They explore ways to implement design thinking in teams and encourage leaders to involve their teams in the process, ultimately leading to greater buy-in and innovation. Kerry also shares practical examples of how design thinking can be applied in different contexts, from collaborative projects involving multiple organisations to structuring a growing business.
Listeners will gain valuable insights into how design thinking can be a powerful tool for unlocking creativity, fostering collaboration, and shaping a positive organisational culture in any business or non-profit sector. Whether you're a leader looking to enhance your team's problem-solving skills or part of a growing business seeking to streamline operations, this episode offers practical guidance and inspiration for positive change.
About Kerry Tottingham
Kerry Tottingham is the founder and co-director of A Brilliant Thing. She is also a creative facilitator, design thinking and Chartered Management Institute Leadership Coach.
At A Brilliant Thing, Kerry and her team work on promoting collaboration and culture change within organisations. She highlights their passion for connecting people, creating social value, and fostering positive change across sectors.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Navigating Leadership in a Changing World: Chris Parry on Building Values-Driven Businesses and Modern Challenges
30 Jul 2024
00:55:14
Leadership coach, mentor, and entrepreneur Chris Parry shares her journey from punk music enthusiast to founder of the Centre for High Performance Development. With a career punctuated by leading her consultancy to the Sunday Times' top 100 small businesses and its eventual acquisition by IBM, Chris opens up about the trials and triumphs of building a values-driven business. Her story is one of passion, transformation, and the relentless pursuit of purpose, making it a must-listen for aspiring leaders.
Chris dives into what makes an exceptional leader, emphasising the importance of recruiting potential over experience and fostering a developmental culture. She highlights the balance needed between personal well-being, team dynamics, and task completion to avoid burnout and create a positive work environment. With insights into the cognitive, people-oriented, inspiring, and action-focused behaviours essential for effective leadership, this conversation is packed with wisdom for anyone looking to elevate their leadership game.
As we navigate the complexities of modern leadership, Chris offers her take on the pressing challenges of 2024, including AI's transformative impact and the nuances of remote and hybrid work. She underscores the enduring importance of face-to-face communication and effective conflict resolution, sharing practical strategies to manage team dynamics and create a legacy that benefits employees, clients, and the community. This episode is an invaluable resource for leaders at all stages, from startup founders to seasoned executives.
Takeaways
Leaders should focus on the 'I, We, and It' aspects of leadership, including self-awareness, building strong relationships, and managing tasks effectively.
Creating a high-performance culture requires valuing diverse talent and understanding what motivates individuals.
Remote and hybrid working environments present challenges in terms of maintaining productivity, innovation, and employee well-being.
Leaders should prioritise face-to-face interactions for activities that benefit from in-person collaboration.
Leadership styles should be adaptable and tailored to individual strengths and the needs of the organisation. Remote and hybrid work have become more prevalent in smaller businesses, and while they can be effective, face-to-face interactions and events are still important for building connections and relationships.
The future of leadership will involve incorporating innovations in AI, neuroscience, biology, and peer development, while still focusing on the core skills of delegation and motivation.
Conflict in the workplace is a natural part of human interaction, and it can be managed constructively through collaboration and understanding different perspectives.
Toxic conflict arises when conflict is not managed properly or when cultural factors contribute to unhealthy dynamics. It is important to create a culture that encourages open communication and addresses conflict proactively.
Conflict management requires skills such as conceptual flexibility, empathy, and the ability to collaborate. These skills can be developed through training and practice.
Leaders can manage conflict by creating a clear process for addressing conflicts within teams, giving individuals space to express their perspectives, and encouraging collaboration and problem-solving.
Emotional management and taking a deep breath can help individuals respond to conflict in a more constructive manner.
A beautiful business leaves a positive impact on its employees, clients, and community, creating lasting relationships and contributing to personal and professional growth.
Chapters
(03:17 - 04:10) From Punk to Choral Music (53...
Powering a green revolution: Running an ethical energy company with Doug Stewart, Founder and CEO of 100Green (formerly Green Energy UK)
13 Sep 2023
00:53:48
Welcome to this week's episode of the Beautiful Business Podcast, hosted by Yiuwin Tsang. In this enlightening conversation, Yiuwin sits down with Doug Stewart, the CEO of 100Green (formerly Green Energy UK Ltd), to explore his remarkable journey of setting up an ethically driven electricity and gas supplier that aims to transform the way we think about energy consumption in the UK.
Doug shares his personal passion for green energy and the driving force behind 100Green's commitment to ethics and sustainability. Yiuwin and Doug discuss the challenges of managing staff in an industry with a tarnished reputation and the company's determination to make energy a joyous purchase for customers.
We also talk with Doug about the many issues within today’s energy market. Doug sheds light on what sets 100Green apart and how they align their business with core values of honesty, transparency, and equity. They also aim to tackle the energy trilemma, touching on affordability, sustainability, and energy security, and how 100Green's customer-centric approach plays a pivotal role. He also touches on the significance of contributing to charitable causes and the secondary satisfaction of being part of a renewable energy revolution.
Join us for an eye-opening conversation that goes beyond the power grid and into the heart of ethical energy innovation. Doug Stewart's story is a testament to what's possible when ethics, sustainability, and determination converge in the world of business. Discover how one company is changing the energy game and working towards a greener, more ethical future.
About Doug Stewart
Doug spent his formative career at Ford Motor Company in a number of sales and service roles, followed by a move to a start-up IT company and eventually setting up his own business retailing Volkswagens and Audis as a franchised dealer.
Having sold the motor business at the turn of the millennium, Doug found himself in the fortunate position to choose what to do next. The blueprint for his venture was an ethically sound business model that contributed to the wider issues of life through commerce.
The newly deregulated electricity market offered this opportunity and so Green Energy (UK) Ltd, now trading as 100Green, was born with the express intent of rewarding consumers who took active steps to do something about the wider environmental issues we face. Whilst the business has evolved into the company and brand we see today, these values have remained. 100Green is the UK’s only supplier of 100% green gas and renewable electricity.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Navigating creative investment: The challenges and opportunities in today's market with Tim Evans, Investment Director at Creative UK
06 Sep 2023
00:29:42
In this episode of the Beautiful Business Podcast, Yiuwin Tsang once again sits down with Tim Evans to dive into the ever-evolving landscape of the creative industry and the challenges faced by businesses. They explore how the market has shifted in the wake of COVID-19 and other global events, impacting the ability of creative businesses to raise funds and find growth opportunities.
Tim shares insights into the post-COVID optimism that quickly turned into economic uncertainty, and the various challenges creative businesses are currently facing, from increased operating costs to Brexit-related issues. He highlights that while some sub-sectors, like games, have managed to thrive, many creative businesses are feeling the strain, hindering their growth potential.
They discuss the decision-making process for businesses when it comes to raising capital. Tim offers valuable advice on assessing whether seeking investment is the right path, stressing the importance of seeking a wider community for advice and introspection. He encourages founders to evaluate their products, services, and ambitions to determine if investment is necessary for growth.
The episode concludes with a discussion on lean validation methods and the need for thorough research before seeking investment, ensuring that businesses are well-prepared to take the next step in their growth journey.
Tune in to gain insights into the creative industry's challenges and opportunities and learn valuable tips for making informed decisions about raising capital for your creative business.
About Tim Evans
Tim has been with Creative UK for nearly a decade and oversees all investment activity at the organisation. Tim has spent the past 15 years helping entrepreneurs to take innovative and compelling creative products to market and is passionate about the power of business as an engine for positive social change.
As an investment lead, Tim has secured over 50 investments across equity and debt, working with over 400 creative companies and supporting three exits. His key areas of industry focus are: SaaS, VFX, Games, Agency and TV Production.
Tim’s prior experience includes running his own production company, the management of Creative England’s equity fund and the programme management of the South West Innovation Network programmes.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Authenticity, alignment, and building a modern law firm that people want to work for with Alistair Wells, founder of Tend Legal
30 Aug 2023
00:35:31
In this episode, host Yiuwin Tsang sits down with Alistair Wells, founder of Tend Legal, to explore the fascinating journey of building a modern law firm that people genuinely want to work for. Alistair shares his inspiring story of transitioning from a traditional law firm to launching Tend Legal during the pandemic.
They discuss the challenges and opportunities of reimagining a legal practice, emphasising transparency, and embracing authenticity. Alistair reveals how Tend Legal shifted away from hourly billing towards fixed fees and subscription models, creating a better client experience and reducing the pressure on employees.
The conversation touches upon the importance of client alignment, how dressing informally can lead to better client relationships, and why authenticity is at the core of their business culture. Alistair also shares insights on team dynamics, client satisfaction, and the balance between client needs and business growth.
Join Yiuwin and Alistair in this enlightening discussion on how Tend Legal is revolutionizing the legal industry, creating a space where both employees and clients feel valued and understood. Discover the power of authenticity in business and the incredible impact it can have on building a thriving and forward-thinking organisation.
About Alistair Wells
Alistair, founder and director of Tend Legal, is an experienced solicitor with a wide practice covering company, commercial, employment law and dispute resolution.
Before founding Tend Legal, Alistair was a partner at Woodfords Solicitors in South West London, where he built up more than 13 years’ experience advising small and medium sized business on an array of issues ranging from business sales and acquisitions to employee share schemes. Alistair is known for his approachable manner, zen-like calm, and clear commercial legal advice.
With three young children, there isn’t a lot of downtime, but when not working or reading bedtime stories, Alistair can be found listening to dusty old LPs, riding bikes and pretending not to watch cheesy US rom-drams.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Creating supportive workplaces: Navigating grief and bereavement with Amelia Wrighton, Founder of Suicide & Co
16 Aug 2023
00:26:40
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang once again welcomes Amelia Wrighton, the passionate founder of Suicide&Co. Amelia discusses the often-overlooked issue of dealing with grief in the workplace. She emphasises the lack of clear guidelines and policies for handling bereavement and suicide-related grief within organisations.
The conversation examines the need for systemic changes in the workplace. Amelia reveals how Suicide&Co recognised the gap in supporting bereaved individuals in the corporate world and developed a specialised offering to guide organisations in navigating loss within the workplace.
The key takeaway is the importance of recognising and acknowledging grief as a common experience, with a focus on suicide-related grief that requires attention. She highlights the need for flexible and individualised approaches when it comes to bereavement, which doesn't fit the one-size-fits-all mold. The discussion further explores the role of managers, HR teams, and leaders in creating an open culture where employees feel comfortable discussing their struggles.
Amelia provides actionable advice for both individuals and organisations. She encourages open communication, urges colleagues and managers to ask "Are you okay?" and shares the value of contextually framed questions. She also stresses the importance of ongoing support, beyond the initial shock, and highlights the significance of gestures like sending flowers, messages of support, and facilitating an environment of open communication.
The podcast concludes with Amelia sharing her hope for the future. She envisions workplaces that proactively address grief, with managers trained to spot signs and have open conversations. She hopes to see flexible bereavement policies that accommodate individual needs and comprehensive support memberships for organisations, bridging gaps in knowledge about suicide-related grief. Ultimately, Amelia's vision is for workplaces to be well-equipped to support their employees through one of life's most challenging experiences.
About Amelia Wrighton
Amelia lost her mother at 19, whilst in her first year of university. The life-changing experience bred a deeper strength and resilience that has driven her forward ever since.
Meeting Emma at work, they realised their shared experience of losing someone to suicide and decided that now is the right time to help others in the same situation. Amelia started her career in research and then moved into marketing, media and new business. Her focus within Suicide&Co is on strategy and operations.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Stop, collaborate and listen - Creating a culture of connection and change with Kerry Tottingham, Founder and Co-director of A Brilliant Thing
09 Aug 2023
00:23:05
In this week's episode of the Beautiful Business Podcast, host Yiuwin Tsang sits down with Kerry Tottingham, the founder of A Brilliant Thing, a community interest company focused on driving culture change in organisations through coaching, consultancy, strategy, design, and inclusive culture practices. Yiuwin and Kerry discuss the power of collaboration, sharing insights and examples of successful collaborations that have bridged the gap between corporate-driven and not-for-profit-driven cultures.
The conversation covers the challenges of collaboration, especially when bringing together corporate organisations and not-for-profits. They discuss how organisations are realising the benefits of engaging with communities to improve customer engagement, staff commitment, and overall success.
Yiuwin and Kerry discuss the clash of cultures that can arise when collaborating, especially between large corporate entities and smaller community-driven organisations. Kerry emphasises the need for shared priorities and mutual expectations as foundational elements before diving into collaborative projects.
The episode touches upon the impact of company culture and the ripple effect of individual behaviours and actions on shaping the overall culture. The importance of constant learning, embracing new perspectives, and maintaining open lines of communication is highlighted.
In this episode, you will gain a deeper understanding of how collaboration can bridge cultural gaps, inspire positive change, and foster a collaborative culture that thrives on mutual support and shared goals.
About Kerry Tottingham
Kerry Tottingham is the founder and co-director of A Brilliant Thing. She is also a creative facilitator, design thinking and Chartered Management Institute Leadership Coach.
At A Brilliant Thing, Kerry and her team work on promoting collaboration and culture change within organisations. She highlights their passion for connecting people, creating social value, and fostering positive change across sectors.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Unlocking funding in challenging times: Strategies and insights with Tim Evans, Investment Director, Creative UK
02 Aug 2023
00:23:22
In this week's episode of the Beautiful Business Podcast, host Yiuwin Tsang is joined by Tim Evans, Investment Director at Creative UK. Tim has spent the past 15 years helping entrepreneurs build resilient and prosperous businesses, delivering compelling and creative content products and services to the market.
The conversation begins with Tim discussing Creative UK's role as a strategic investment partner rather than just an investor. They only invest in businesses where they can provide value beyond financial capital. Tim emphasises that the kind of support they offer is unique to each business, tailored to their specific challenges, capacities, and ambitions. One of their areas of focus is supporting clients in raising finance through co-investment, equity propositions, and making introductions to their network of investor partners.
Yiuwin and Tim discuss the three essential aspects that businesses need to consider when preparing to raise capital. Tim stresses the importance of having the right founder foundations, including a growth mindset, willingness to seek advice, and being mindful of their limitations. Secondly, businesses should have a product with a clear differentiator and a barrier to entry to stand out in the market. Lastly, they should offer a product or service that is essential rather than a mere "nice to have," demonstrating its meaningful impact on customers' lives.
Throughout the episode, Tim emphasizes the importance of validation, proof points, and clear differentiation in investment pitches. He encourages businesses to back up their claims with evidence to gain investors' confidence and secure further conversations.
In summary, the episode provides valuable insights into how businesses can unlock funding and navigate current challenges while maintaining their unique competitive edge. Tim's expertise as an Investment Director offers valuable advice to founders and entrepreneurs seeking investment opportunities in the creative industry.
About Tim Evans
Tim has been with Creative UK for nearly a decade and oversees all investment activity at the organisation. Tim has spent the past 15 years helping entrepreneurs to take innovative and compelling creative products to market and is passionate about the power of business as an engine for positive social change.
As an investment lead, Tim has secured over 50 investments across equity and debt, working with over 400 creative companies and supporting three exits. His key industry focusses are: SaaS, VFX, Games, Agency and TV Production.
Tim’s prior experience includes running his own production company, the management of Creative England’s equity fund and the programme management of the South West Innovation Network programmes.
The Beautiful Business Podcast is bought to you in partnership with: Krystal Hosting - the UK's premium sustainable web hosting provider
Nurturing a purpose-led business: Insights from Richard Thomson, CEO of Kaptcha
26 Jul 2023
00:22:08
In this week’s episode of the Beautiful Business Podcast, host Yiuwin Tsang interviews Richard Thomson, the CEO of Kaptcha, a Visual Communications Agency. Richard shares his background working in broadcast TV where he directed travel programs and later worked on shows like Top Gear and Crimewatch. He reflects on the profound impact of his travels, particularly his time in India, where he lived in a rainforest and experienced a sense of peace and detachment from the world.
Richard also discusses his time at the BBC, where he felt a strong sense of purpose in informing, educating, and entertaining viewers. He highlights the social impact of his work on programs like Crimewatch, which helped solve cases and make a positive difference in people's lives. He also mentions the influence of Dame Floella Benjamin, a trailblazing black presenter who inspired him and emphasised the responsibility of representation in the media.
The conversation then shifts to Richard's current role at Kaptcha and the importance of purpose in business. He talks about projects with Barclays and Aviva that focused on gender equality and diversity. Through their work, they aimed to raise awareness and promote equal opportunities. Richard explains how these experiences shaped his perspective on equality, giving everyone a voice, and creating a supportive and inclusive culture at Kaptcha.
They discuss the challenges of being a purpose-driven organisation, acknowledging that no business is perfect but striving to make a positive impact regardless. Richard mentions potential criticism and the importance of working with clients who align with their values and are committed to making a difference. He emphasises the significance of having a purpose statement that focuses on serving society and making a positive change in the world, rather than just benefiting oneself and clients.
This episode explores the power of purpose in business, the impact of media representation, and the importance of equality and inclusivity. It showcases Richard's personal journey, his experiences in the television industry, and his mission to create beautiful businesses that make a positive difference.
About Richard Thompson
Richard Thomson, is the directorial talent behind world-famous BBC icons including Top Gear, Crimewatch, worldwide Formula 1 coverage, and Gardener’s World. Bringing these skills to the corporate world, he then launched the multi-award-winning HSBC TV.
Today, purpose is at the heart of successful business. And like Richard’s TV shows, Kaptcha harnesses the power of film to tell the engaging stories behind the brands, creating real change in the way audiences – internal and external – feel and think.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Breaking the silence: How investment in suicide awareness can transform businesses with Amelia Wrighton, Co-Founder & CEO of Suicide&Co
19 Jul 2023
00:38:15
In this episode, host Yiuwin Tsang is joined by Amelia Wrighton, the founder of Suicide&Co, a charity dedicated to supporting individuals affected by suicide-related grief and raising suicide awareness.
Yiuwin begins the episode by acknowledging the sensitive nature of the topic and the significance of addressing mental health concerns in the workplace. Amelia shares her personal journey and the reasons behind founding Suicide&Co. She explains that suicide is a complex issue that affects individuals from all walks of life, and its impact extends beyond personal relationships into professional settings. Recognising this, Amelia emphasises that businesses have a unique opportunity to play a vital role in suicide prevention.
The conversation explores the benefits of investing in suicide awareness for companies. Amelia highlights that small to medium-sized businesses often overlook the significance of mental health support due to limited resources and a focus on day-to-day operations. However, she emphasises that these companies stand to gain immensely from incorporating suicide prevention initiatives into their workplace culture.
Amelia and Yiuwin discuss practical steps that companies can take to implement suicide awareness initiatives within their organisations. They explore strategies such as mental health training for managers, providing access to counselling services, establishing support networks, and promoting a culture of open communication. They also emphasise that investing in suicide awareness is not only the right thing to do but also makes good business sense. They encourage listeners to take proactive steps towards creating a supportive workplace environment that prioritises employee mental health and well-being.
Note: This episode provides general information and insights on suicide awareness. It is important to consult with mental health professionals and specialists for tailored advice and guidance on implementing suicide prevention initiatives within specific organisations.
About Amelia Wrighton
Amelia lost her mother at 19, whilst in her first year of university. The life-changing experience bred a deeper strength and resilience that has driven her forward ever since.
Meeting Emma at work, they realised their shared experience of losing someone to suicide and decided that now is the right time to help others in the same situation. Amelia started her career in research and then moved into marketing, media and new business. Her focus within Suicide&Co is on strategy and operations.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Scaling Your Business: Building great businesses through great teams with Chieu Cao, Founder and CEO of Mintago
12 Jul 2023
00:28:18
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang is joined by Chieu Cao, the founder and CEO of Mintago, a comprehensive employee financial well-being solution. The conversation centres around the challenges and key points of growth when scaling a business and how leaders can effectively manage and nurture their teams through these transitions.
Chieu shares his insights based on his own experiences, highlighting the different stages of business growth and the corresponding shifts in relationships and leadership styles. He emphasises the importance of adapting to new dynamics as the business expands, particularly when transitioning from managing directly to managing through people.
The discussion delves into the significance of hiring the right people at different stages of the business's growth. Chieu emphasises the need to transition from hiring generalists to specialists as the company scales. He explains how roles and responsibilities change over time, and it is crucial to have honest conversations with employees about their roles and specialisations to align with the needs of the business.
He advises leaders to focus on what they can control and create a culture of learning and growth. The discussion further explores the link between financial well-being and physical and mental well-being. Cao explains how financial stress can manifest as mental and physical health issues and highlights the need to address financial well-being as a root cause. He encourages leaders to prioritise employee financial health by creating a culture of open communication, actively listening to employees' needs, and providing the necessary resources and support.
Listeners are encouraged to reflect on their own leadership styles and consider implementing strategies to foster open communication, address financial well-being, and nurture a positive company culture.
This episode provides valuable insights and practical advice for leaders looking to scale their businesses, effectively manage their teams, and prioritise the well-being of their employees.
About Chieu Cao:
Chieu Cao is the founder and CEO of Mintago. Mintago aim to help people be in control of their financial life by providing the tools to make better, more informed financial decisions. The holistic solution is employee-centric, inclusive and unbiased – ending the single cause of employee stress – their finances.
Prior to Mintago, Chieu was also the co-founder and CMO of Perkbox. Europe’s fastest-growing employee experience platform. Prior to co-founding Perkbox, Chieu established himself as a tech marketing professional leading initiatives for brands including Microsoft, Amazon and Yahoo.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Communicating with integrity in business: Building purposeful and authentic brands with Nicole Green, Catch
28 Jun 2023
00:18:53
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang speaks with Nicole Green, co-founder of Catch, a communications agency for impact-driven brands and leaders of high-growth businesses. Nicole shares her insights on communicating with integrity in business and emphasises the importance of intentionality and authenticity.
They discuss the idea that businesses have the power to do good and how it is crucial for organisations to integrate their mission and purpose into the core of their operations. Nicole highlights the significance of transparency and honesty in conveying messages to the world and holding oneself accountable.
The conversation delves into the dangers of rainbow and greenwashing. Nicole explains that consumers are increasingly skeptical of such tactics, and when inauthenticity is uncovered, it can cause significant damage to a brand's reputation. She stresses that the motive behind social purpose initiatives should not be driven solely by avoiding negative consequences but by genuinely wanting to make a positive difference.
The episode touches upon the challenges faced by businesses in balancing profit and purpose, acknowledging that while some organisations prioritise doing good, others may prioritise financial gains. However, the discussion also acknowledges the need for collective progress toward aligning business values with societal values.
Nicole offers practical advice to business owners on ensuring integrity in communication. She suggests conducting thorough internal audits and seeking external expertise to gain an evidence-based understanding of where the business stands on various impact-related aspects. Additionally, Nicole encourages leaders to be willing to face criticism and make uncomfortable decisions to drive positive change.
This episode explores the evolving landscape of purpose-driven communication, the importance of integrating values into the fabric of a business, and the challenges and rewards of communicating with integrity in today's society. Listeners are encouraged to embrace authenticity, transparency, and a commitment to continual improvement in order to build beautiful businesses that make a meaningful impact.
About Nicole Green
Nicole co-founded Catch, a B-Corp-certified communications agency for impact-driven brands and leaders of high-growth businesses. She is a firm believer that businesses have the power to do good. Catch is an international team of communications consultants working on campaigns spanning food and drink, health, sustainability, and finance to shape conversations and drive meaningful change from campaigning on inclusivity in the period industry to unpicking greenwashing and promoting transparency in supply chains.
Her background in journalism inspired her career in PR and has seen her develop award-winning media campaigns and offer counsel to global business leaders. She is passionate about inclusivity in workplaces and general quality in business and has a commitment to building a flexible, diverse, and progressive working environment.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Inspiring the Next Generation of Creatives: The Legacy of Studio BLUP with Dines
16 Jul 2024
00:58:22
How do you balance profit with purpose in a high-stakes creative industry? Join us for an exclusive behind-the-scenes look at the inspiring journey of Dines, the co-founder and creative director of Studio BLUP. From its humble beginnings as a university project to becoming a multi-award-winning creative powerhouse, Dines shares his relentless drive and the personal motivations that fuel his quest to leave a lasting legacy, especially for his son. Learn how resilience and self-awareness have played crucial roles in overcoming the challenges of balancing financial success with a meaningful impact.
Ever wondered what it's like to navigate an acquisition while staying true to your creative vision? Dines opens up about the critical decisions Studio BLUP faced, including turning down lucrative offers to preserve their independence and ultimately joining a larger conglomerate. With candid insights into the internal struggles of maintaining authenticity, hear about the pressures of meeting financial targets and the toll it takes on creative freedom. Gain valuable perspectives on the internal conflict between commercial success and staying true to one's purpose.
Finally, discover how Studio BLUP is rebuilding with a renewed focus on purpose-driven success. Listen as Dines discusses the creation of BLUP Academy, an initiative aimed at inspiring and supporting young creatives. He shares the importance of aligning business goals with a greater cause, offering actionable advice on how to balance financial achievements with making a positive impact. Don't miss this episode filled with lessons on resilience, legacy-building, and the art of making decisions with both the heart and the head.
Takeaways
Building a successful creative agency requires resilience, self-awareness, and a diehard attitude of never giving up.
The tension between profit and purpose can arise when trying to build a legacy, and it's important to find a balance that aligns with your values.
Selling a business can provide financial security, but it's crucial to carefully consider the terms and ensure that the acquiring company shares your ambitions and values.
Joining a larger group can offer resources and expertise, but it can also lead to conflicts between creative vision and commercial demands.
Maintaining creativity and innovation can be challenging when financial targets become the primary focus, and it's important to prioritise artistic integrity and the original vision of the business. When a business loses its purpose and becomes solely focused on profit, it's important to reassess and make changes.
Exiting a group or partnership can be a challenging process, but it can lead to a fresh start and renewed excitement.
Legacy is about creating work that has a lasting impact and inspires future generations.
BLUP Academy was created to help students and postgraduates learn and make an impact with their talent.
Studio BLUP is now thriving, working with purpose-driven brands and focusing on innovation and making a positive impact.
Chapters
00:00 - Building Studio BLUP
13:07 - Navigating Acquisition and Growth in Business
22:59 - Struggling With Business Growth and Pressure
29:45 - Rebuilding Studio BLUP Strategies
42:17 - Building a Lasting Legacy
49:32 - Creating a Legacy Through Beautiful Business
Leading with empathy: Unlocking the challenges and benefits with Trenton Moss, founder of Team Sterka
21 Jun 2023
00:20:19
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang engages in a thought-provoking conversation with Trenton Moss, an inspiring business leader, trainer, and coach, on the topic of leading with empathy. They explore the challenges and benefits of empathetic leadership and how it can transform team dynamics and performance.
Yiuwin and Trenton begin by discussing the meaning of leading from a position of empathy. Trenton emphasises the importance of understanding the inputs of team members, such as their intentions, efforts, and barriers to achieving their goals. By taking the time to comprehend these aspects, leaders can make their team members feel understood and appreciated, fostering a sense of connection and trust.
Yiuwin and Trenton discuss the role of empathy in creating an environment where team members feel safe to be open, honest, and vulnerable. Trenton suggests asking questions that encourage reflection and learning from setbacks, rather than focusing solely on blame or judgment.
The discussion concludes with a focus on managing multiple team members and the potential for constructive tension in the workplace. Trenton highlights the value of diverse perspectives and encourages leaders to foster an environment where differing opinions are welcomed. By encouraging open dialogue and exploring different viewpoints, leaders can leverage empathy to resolve conflicts and arrive at innovative solutions.
Join Yiuwin and Trenton in this episode as they explore the transformative potential of leading with empathy in the pursuit of a beautiful business.
Listen now to gain insights into the power of leading with empathy and learn how understanding and valuing the inputs of team members, creating psychological safety, and encouraging diverse perspectives can contribute to a high-performing and harmonious team.
About Trenton Moss
Trenton is a qualified executive coach and a former Samaritan (where he provided face-to-face and telephone counselling). He previously set up, scaled and then exited (after a successful acquisition) one of the UK’s leading product design and research agencies, Webcredible. He then went on to create Team Sterka.
During his 15 years as Webcredible CEO, Trenton trained, coached and worked with cross-functional teams within some of the UK’s leading brands, helping them become high performing teams.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
The power and perils of pro bono projects: Exploring the challenges and the value with Richard Thomson, CEO of Kaptcha
14 Jun 2023
00:22:02
In this episode of the Beautiful Business Podcast, host Yiuwin Tsang engages in a conversation with Richard Thomson, the CEO of Kaptcha, a visual communications agency. They delve into the world of pro bono projects and their impact on both businesses and teams.
Richard shares the story of their first pro bono project, which was initially driven by the desire to secure more work from an existing client. Despite not achieving the desired outcome with the client, the project became a source of pride and unity for the Kaptcha team. They realised that the reward of making a real impact through their work was more valuable than simply gaining additional projects from clients.
In the podcast, Yiuwin and Richard highlight the importance of choosing the right projects and partners for pro bono work. The emotional pull and human connection within a project can significantly enhance its impact on both the team and the client. They discuss how personal stories and meaningful narratives can create a deeper resonance with audiences compared to generic corporate videos.
The episode also explores the challenges faced when running pro bono projects. Richard emphasises the need for mutual respect and appreciation between the agency and the client. He shares an experience where the team felt their creativity and emotional connection were compromised, leading them to withdraw from the project. The lesson learned is that finding the right people to work with is crucial for the success and fulfilment of pro bono endeavours.
Throughout the conversation, the value of recognition and respect for creative work emerges. Creative individuals thrive on feeling valued and acknowledged for their contributions. The episode concludes by highlighting the intrinsic rewards of pro bono projects that go beyond monetary gains, emphasising the importance of achieving a sense of purpose and impact.
Join Yiuwin Tsang and Richard Thomson as they explore the power of pro bono projects in creating beautiful businesses that make a difference in the world.
About Richard Thomson
Richard Thomson, is the directorial talent behind world-famous BBC icons including Top Gear, Crimewatch, worldwide Formula 1 coverage and Gardener’s World. Bringing these skills to the corporate world, he then launched the multi award-winning HSBC TV.
Today, purpose is at the heart of successful business. And like Richard’s TV shows, Kaptcha harnesses the power of film to tell the engaging stories behind the brands, creating real change in the way audiences – internal and external – feel and think.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Scaling for success: Unleashing commercial performance and driving growth with Chieu Cao, Founder and CEO of Mintago, Co-founder of Perkbox
07 Jun 2023
00:27:55
Welcome to another insightful episode of the Beautiful Business Podcast. This week our host Yiuwin Tsang welcomes Chieu Cao, Founder and CEO of Mintago and together they dive deep into the art and science of scaling the commercial performance of a business. They explore the key drivers of growth that propel businesses towards unparalleled success.
Chieu shares his experiences and wisdom, explaining why scaling is crucial for sustained success and how it differs from simply growing a business. We discuss the importance of scalability in creating a foundation that can handle increased demand, capitalise on market opportunities, and ultimately drive higher profitability.
Join us for this Beautiful Business podcast episode as we uncover the strategies, tactics, and mindset required to achieve remarkable growth and take your business to new heights.
About Chieu Cao:
Chieu Cao is the founder and CEO of Mintago. Mintago aim to help people be in control of their financial life by providing the tools to make better, more informed financial decisions. The holistic solution is employee-centric, inclusive and unbiased – ending the single cause of employee stress – their finances.
Prior to Mintago, Chieu was also the co-founder and CMO of Perkbox. Europe’s fastest-growing employee experience platform. Prior to co-founding Perkbox, Chieu established himself as a tech marketing professional leading initiatives for brands including Microsoft, Amazon and Yahoo.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
Navigating the next generation: Understanding Gen Z's challenges for business leaders
26 May 2023
00:22:04
In this episode, Yiuwin Tsang and Jen Swain dive deep into the importance of business leaders being aware of the challenges faced by Generation Z and explore the benefits and challenges of employing this unique generation. Join us as we unravel the untapped potential that lies within Gen Z and how it can shape the future of business.
This episode highlights that embracing the challenges and opportunities presented by Gen Z can yield immense benefits for businesses. By understanding the unique perspectives, talents, and aspirations of this generation, business leaders can create thriving organisations that are well-equipped to meet the evolving demands of the future. So tune in and discover how bridging the generational gap with Gen Z can transform your business!
About Jen Swain
Jen is currently the managing director of Beatfreeks and has previously run her own business focusing on coaching and consulting to empower female leaders.
Prior to that she has been in the software and creative agency world for more than 12 years, most recently as Operations Director for a global Tech for Good agency.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
The power of systems thinking for a sustainability strategy with Alison Puente, Director, Project Rome
24 May 2023
00:28:13
This week on the Beautiful Business podcast, join our host Yiuwin Tsang and guest Alison Puente from Project Rome as they investigate how systems thinking offers a holistic approach to understanding and resolving complex sustainability challenges.
Listeners will gain valuable insights into how systems thinking can inform sustainable business practices, policymaking, and community engagement. Alison highlights the importance of collaboration and interdisciplinary approaches, stressing the need for stakeholders from different sectors to work together in designing and implementing effective solutions.
About Alison Puente
Alison Puente is an expert in corporate communications, with 25 years of experience working across a range of industries including FMCG, healthcare, retail, technology and utilities. She has led corporate, brand and business-to-business campaigns for organisations ranging from FTSE businesses to start-ups, working with clients including Associated British Foods, Centrica plc, Essity, Grant Thornton, Microsoft, the NHS, Quorn and Taylors of Harrogate/Yorkshire Tea.
The Beautiful Business Podcast is bought to you in partnership with:
Krystal Hosting - the UK's premium sustainable web hosting provider
The power of stories - making a documentary of your social impact with John Gilbert, Managing Director, eski
17 May 2023
00:18:52
In this thought-provoking episode of our podcast John Gilbert, MD of eski and Yiuwin Tsang delve into the transformative power of storytelling and how it can be harnessed to create a compelling documentary that showcases your social impact. We explore how storytelling can be a catalyst for change, igniting empathy, and inspiring action in an increasingly connected and visually-driven world.
Tune in and discover how to elevate your cause, amplify your message, and leave a lasting impact on the world.
About John Gilbert:
John Gilbert is the founder and managing director of eski, a media agency specialising in working with the NHS, charities and purposeful businesses to create social good through campaigns and filmmaking.
He and his team have produced several national and international award-winning films and campaigns on subjects including mental health, organised crime, sexual exploitation, cancer prevention and domestic abuse.
How to grow and retain a loyal and empowered team for the long-term with Alex Holliman, Founder & Managing Director of Climbing Trees
10 May 2023
00:16:15
In this week’s podcast, Yiuwin Tsang talks to Alex Holliman about building an empowered and loyal team at Climbing Trees and how Alex has put in place real benefits for his employees to help them in both their personal and professional lives. Alex believes in having transparency in your business, particularly in difficult times, so that everyone is aligned with goals and targets. This podcast explains how you build passion and engagement in your team and how that helps grow and protect your business for the future.
About Alex Holliman:
Following a career at top media agencies, Alex founded digital marketing agency, Climbing Trees. Here, he leads a team of search and social experts who share his passion for cultivating a values-led culture. Alex's commitment to sustainability and his desire to build this into every aspect of his business make him a rare breed of agency owner.
'The power of communicating with purpose' with Jo Swift, Managing Director of Greenhouse Communications
02 May 2023
00:15:12
Today we welcome the wonderful Jo Swift from Greenhouse Communications to the Beautiful Business Podcast. Jo is a fantastic source of knowledge when it comes to talking about purpose and how you can talk about it with authenticity and genuine credibility.
In this podcast, Yiuwin and Jo discuss the noise around purpose at the moment and how cynicism is growing towards businesses that are possibly greenwashing their messaging.
This podcast explains the right reasons to talk about your purpose and how to use metrics and measures of success to understand your impact.
About Jo Swift
Jo Swift is the Managing Director of Greenhouse Communications and is responsible for the thriving, mission-led team in London and Bristol, working on campaigns with environmental and social change at their heart for government, business, NGOs and youth organisations.
Why business leaders should be fully immersed in insight and engagement with Jen Swain, Managing Director, Beatfreeks
25 Apr 2023
00:15:17
This week’s podcast is the second instalment with Jen Swian, MD of Beatfreeks, a creative insight-led engagement agency specialising in scaling brand relevance for clients.
In this episode, Yiuwin Tsang and Jen Swain explore the power of data insights for businesses and why leaders need the pieces between the data to make better decisions. Jen describes how they use insights to create more meaningful campaigns for their clients and deliver better results.
About Jen Swain
Jen is currently the managing director of Beatfreeks and has previously run her own business focusing on coaching and consulting to empower female leaders.
Prior to that she has been in the software and creative agency world for more than 12 years, most recently as Operations Director for a global Tech for Good agency.
The power of the ‘7 P’s’ and the PQualizer with Nikki Gatenby, Author, Board Advisor, NonExec Director & Coach
19 Apr 2023
00:25:49
This week we have our second Beautiful Business Podcast episode with Nikki Gatenby, hosted by Yiuwin Tsang. In her book ‘Better Business on Purpose’ Nikki explains that the day-to-day running of businesses can be all-consuming - but a business without purpose 'is just admin' and your business has the potential to be much more than that.
In this podcast Nikki talks about the 7 Ps that underpin truly purpose-led businesses, using the PQualizer, a system to help to keep the Ps in balance. And why it’s critical to have a practical framework to help you implement change across your business.
There are loads of great tips and takeaways in this podcast - we hope you enjoy it!
About Nikki Gatenby:
Nikki Gatenby is a non-executive director and cognitive behavioural coach; with a background in developing company culture and engagement to deliver world-class results.
Having led multiple successful agencies, with a track record for taking them global, Nikki has removed herself from the day-to-day operations and is now focused on making many other good companies, great. She does this by being non-exec to the board to develop their strategy, coaching leadership teams to help them to achieve it together - all the while, developing culture right across the organisation.
Nikki is known for combining a no-bullshit approach to business with a passion for helping people be the best version of themselves. When she’s not making life better for her staff, clients and community, she is usually to be found at the top of a mountain or the bottom of the ocean. But not at the same time.
For more interesting insight and discussion, join the (free) Beautiful Business community for purpose-driven founders and business leaders at www.beautifulbusiness.uk
Building the Future: Agency Growth, Acquisitions, and Innovative Models with Simon Barbato
02 Jul 2024
01:04:59
How do you grow a business from a bedroom startup to a thriving agency? In this episode we’re joined by Simon Barbato, CEO and founder of Mr B and Friends. Simon shares his incredible journey of building an agency, navigating the challenges of the COVID-19 pandemic, and the strategic moves that led to significant milestones like acquiring Future Kings and launching a new London office.
Listen as Simon recounts the evolution of Mr B and Friends, how it bolstered its market presence and mastered the art of client engagement. Learn about the critical importance of cultural integration and operational synergy in ensuring successful mergers. Simon's insights into the competitive landscape of new business acquisition, the impact of external factors on client budgets, and the necessity of adapting agency models to emphasise outcomes over inputs are invaluable for anyone in the industry.
Simon also highlights the importance of resilience and patience in agency leadership, the shift toward value-oriented billing, and the joy of fostering a talented team. He passionately discusses the elements that make a business truly beautiful: significant impact, strong relationships, excellent employee experience, and having fun while achieving financial success. Whether you're an agency owner, a business leader, or someone interested in the intricacies of running a successful firm, this episode offers a treasure trove of insights and inspiration.
Takeaways
Shaking up the traditional agency model is crucial for survival in the industry.
Culture and leadership are key in integrating an acquired agency.
Clean financials, strong governance, and a clear positioning are important for agency owners looking to sell.
Having a growth opportunity and a compelling story can make an agency attractive for acquisition. New business development is tough in the current market, but agencies can still be successful by attracting inbound leads and maintaining a strong reputation.
The agency model needs to change to move away from commoditising creative services and focus on delivering value and outcomes for clients.
Resilience and patience are key qualities for agency leaders to navigate the challenges of the industry.
Outsourcing and technology can be valuable tools in new business development, but they should be used in addition to, not instead of, human interaction.
Shaking up the agency model requires unlearning old practices, educating clients about new approaches, and continuously fine-tuning the value proposition.
Beautiful business for Simon means making a meaningful impact, building strong relationships, creating a positive employee experience, and having fun while delivering quality work.
Chapters
00:00 Introduction to Simon Barbato and Mr. B and Friends
08:24 Shaking Up the Traditional Agency Model
26:29 The Best and Worst Parts of the Acquisition
29:24 Key Considerations for Agency Owners Looking to Sell
31:24 Challenges of New Business Development
35:30 Resilience and Visibility in New Business
48:23 Transitioning to Outcome-Based Solutions
51:48 Shaking Up the Agency Model
01:00:29 Risks and Rewards of Changing the Agency Model
01:06:14 Defining Beautiful Business
Mentoring and why it's essential as a leader with Natalie Haigh, Leader and Innovator
11 Apr 2023
00:40:46
This is the second Beautiful Business podcast episode featuring the truly inspirational Natalie Haigh.
Natalie is fast becoming a podcast favourite on Beautiful Business and this week she speaks about the importance of both receiving and offering mentoring at various stages of her career. Natalie talks about the power of mentoring and offers some of the methods she uses with her mentees. She explains her belief that if we can mentor people to fully achieve their potential and succeed, it will be a better result for everybody, and then everyone is going to be healthier and happier.
About Natalie Haigh:
Natalie’s dream is of a better connected, kinder and more accepting world.
Natalie’s recent work has been in the charity sector where she has volunteered in a number of roles including setting up a new community non-profit. She is passionate about helping others and making a difference.
Previously she was the managing director of Mercury1 who have been providing end-to-end software and support solutions using enterprise technology since 2006, and before that her experience was in IT leadership and innovation in the manufacturing sector for Procter and Gamble.
Achieving net zero in a remote working world with Matthew Stibbe, CEO of Articulate Marketing
31 Mar 2023
00:21:31
In the second of our podcasts with Matthew Stibbe, Yiuwin Tsang delves into what it means to be a truly remote working team and how this has allowed Articulate Marketing to establish a unique employee culture despite them being spread throughout the UK.
Their remote working principles have also allowed Articulate Marketing to strive for net zero status, a process that is very rigorous, but which Matthew feels all businesses have a responsibility to at least consider and work towards.
In the podcast, Matthew shares his top tips for going on the net zero journey as well as the pros and cons of setting up a remote working environment for his agency.
About Matthew Stibbe:
Matthew is a CEO, entrepreneur, marketer, writer, pilot, wine enthusiast, and a geek. He's currently CEO of Articulate Marketing, which provides marketing for ambitious B2B tech companies. Previously, Matthew was founder and CEO at Intelligent Games, which he sold back in 2000.
How to create client service superheroes with Alex Holliman, Founder & Managing Director of Climbing Trees
29 Mar 2023
00:20:29
Welcome to this week’s episode of the Beautiful Business Podcast. This week Yiuwin Tsang spoke to Alex Holliman, founder of Climbing Trees about how he and his team are on a mission to create a positive impact for their clients and for the planet.
Alex has successfully created an ‘excellent client service is critical to success’ mantra in his agency team which underpins all of their relationships and projects. He and his team care passionately about the client experience they create.
Alex is also keen to harness the enthusiasm and energy that the next generation of employees brings to the table - he feels there is a real sense of the younger generation leaning into some of the problems that are in the world and actually trying to do something positive about it, rather than just carrying on with the same old 'business as usual'.
About Alex Holliman Alex is the founder and managing director of Climbing Trees, a B-Corp-certified ethically minded PPC and SEO agency. Previously Alex spent 20 years working for global media giants and independent agencies. Alex is all about trying to do business in a better way and advocating for positive change. And Climbing Trees is working hard towards its goal of becoming net zero and is in the process of planting 1 million trees by 2030, with 265,000 already in the ground.
Unlocking the power of conscious leadership with Martin Palethorpe, Founder of Unbounded
22 Mar 2023
00:38:55
This week’s podcast is a special feature-length episode in which Yiuwin Tsang talks to Martin Palethorpe, founder of Unbounded, about the power of conscious leadership.
Conscious leadership emphasises self-awareness, mindfulness, empathy and an ethical and purpose-driven mindset. It requires leaders to be fully present and attentive, to understand and manage their own thoughts and emotions and to connect with others on a deeper level.
Conscious leadership is important because it promotes a more positive and sustainable approach to leadership, one that is focused on the well-being of all stakeholders, including employees, customers, and the environment.
Martin is an experienced Executive Coach and an expert in unlocking the power of the human mind. He is a motivational speaker on Conscious Leadership and founder of Unbounded.
Martin is passionate about inspiring and challenging CEOs & CxOs to be better leaders, to achieve their potential building healthy high-performing teams & responsible organisations. He also inspires many leaders to play their role in the current planetary emergencies. His transformational teaching about the human mind - ‘shifting consciousness’ is at the core of his work.
He is also a former adventurer and ultra-marathon runner, an active yogi and an environmental activist.