Explore every episode of the podcast The Art Of Hospitality
| Title | Pub. Date | Duration | |
|---|---|---|---|
| What VRMA 2026 Revealed About the Future of Vacation Rentals (With Tyann Marcink & Tom Goodwin) | 14 Oct 2026 | 00:56:48 | |
In this episode, Adam catches up with Tyan Marsink and Tom at VRMA 2026 to talk all things about what’s changing in vacation rentals, the importance of industry connections, balancing AI with human hospitality, regulations, building a lasting business, direct bookings, industry consolidation, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| What Most Vacation Rental Managers Get Wrong About Revenue Management (With Neal Cyr) | 07 Oct 2026 | 00:48:03 | |
In this episode, we interview Neil of Quibble to talk about all things vacation rental pricing, revenue management, forecasting demand, base rates vs. dynamic pricing, guest booking behavior, pricing direct vs. OTAs, connecting marketing with revenue management, AI, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| How Much of Your Vacation Rental Business Should You Actually Hand Over to AI? (With Tanya Rooney) | 30 Sep 2026 | 00:40:47 | |
In this episode, we interview Tanya Rooney to talk about all things AI in vacation rentals, outsourcing and specialization, automation vs. AI, using technology to save time and make more money, maintaining the human side of hospitality, knowing what to automate and what to hold onto, AI creep, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| Vacation Rentals, Tourism Boards & the Opportunity Nobody Is Talking About (With Jenn Barbee) | 23 Sep 2026 | 00:49:10 | |
In this episode, we interview Jenn to talk about all things destination marketing, the relationship between DMOs and vacation rental managers, tourism vs. hospitality, industry standards, changing traveler perceptions, creating better guest experiences, driving more demand to local markets, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| Your Local Knowledge Is Your Biggest Marketing Advantage. Are You Actually Using It? | 16 Sep 2026 | 00:37:59 | |
In this episode, Conrad and Adam talk about all things local vacation rental marketing: building an authentic brand, creating content that actually connects with guests and homeowners, using local knowledge as a competitive advantage, staying consistent, building an audience, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| The Future of PMS, AI & Vacation Rental Technology (With Rick van der Plas) | 09 Sep 2026 | 00:46:27 | |
In this episode, we interview Rick, CTO of Hostaway, to talk all things vacation rental technology, the evolution of property management systems, AI co-hosts, automation, point solutions vs. all-in-one platforms, building smarter operations, the future of AI in the industry, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| Can AI Actually Deliver Better Hospitality? The Future of Vacation Rental Operations (With Cole Rubin) | 02 Sep 2026 | 00:49:20 | |
In this episode, we interview Cole Rubin, co-founder and CEO of Conduit, to talk all things AI agents, guest communication, automation, hospitality tech, and what the future of vacation rental operations could look like. We dive into balancing AI with the human side of hospitality, what it really takes to automate guest messaging, why context matters, the future of the vacation rental tech stack, AI pricing and security, and a lot MORE!
⭐️ Links & Show Notes | |||
| How Do You Scale Hospitality Without Losing What Makes It Special? (With Rachel Alday) | 26 Aug 2026 | 00:47:35 | |
In this episode, we interview Rachel Alday of Abode Luxury Rentals to talk all things luxury vacation rentals, scaling with standards, hospitality and leadership, private equity and industry consolidation, building authentic connections with guests and homeowners, her upcoming book Please Do Disturb, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| Are Experiences Changing the Way Guests Book Travel? (With Seth Borko) | 19 Aug 2026 | 00:51:46 | |
In this episode, we interview Seth Borko of Skift Research to talk all things travel trends, the experience economy, vacation rentals, guest behavior, local experiences, AI discoverability, flipping the traditional booking funnel, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| From 6 Units to 430: The Unexpected Journey of Building Sojourn (With Dunniela Kaufman) | 12 Aug 2026 | 00:48:09 | |
In this episode, we interview Dunniela Kaufman of Sojourn to talk all things building a hospitality brand, growing from 6 to 430 vacation rental units, short-term vs. mid-term rentals, changing homeowner and guest expectations, creating consistent brand standards, balancing profitability with a better guest experience, using AI to support human hospitality, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| Why Niche Brands Are the Future of Vacation Rentals (With Bob Milne) | 05 Aug 2026 | 00:27:51 | |
In this episode, Bob Milne discusses the lessons learned from scaling one of the industry's largest vacation rental companies, why niche hospitality brands are on the rise, building First Chair Destinations, balancing technology with exceptional guest experiences, sustainable growth, ski vacation rentals, and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| The Biggest AI Shift Coming to Hospitality (With Christian Hyland) | 29 Jul 2026 | 00:50:27 | |
In this episode, we interview Christian to discuss the future of AI in hospitality, the evolution of property management systems, why operators should rethink their AI strategy, custom AI models, hotel vs. vacation rental innovation, and so much MORE! Enjoy! ⭐️ Links & Show Notes | |||
| An Industry Veteran Tells Us What's Going On In The Vacation Rental Space Today (With Annie Holcombe) | 22 Jul 2026 | 00:49:55 | |
In this episode, we interview Annie Holcombe to talk all things OTAs, platforms, vacation rental management, podcasting as a growth platform, being independent and a lot MORE! Enjoy! ⭐️ Links & Show Notes | |||
| This Might Be The Best Way To Build A Vacation Rental Business? (With James Cornwell) | 15 Jul 2026 | 00:46:32 | |
In this episode, we interview James Cornwell and his excellent accent to talk all things growth, profit, luxury, choosing the right properties to manage and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| We've Got A Lot To Learn From The Top Euro Operators (With Cristiana Carpini) | 08 Jul 2026 | 00:56:17 | |
In this episode, we interview Cristiana Carpini from her Italian home to talk all things Europe, regulations, where we're headed, a long-term view, AI disruption and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| The Root Problems With Scaling Vacation Rental Brands (With Ashley Ching) | 01 Jul 2026 | 00:49:55 | |
In this episode, we interview Ashley Ching (again!) with Inhaven to talk all things scale, AI, human vs AI, brand standards, why Vacation Rental brands keep failing to grow and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| The Best Vacation Rental Marketing Data Might Be Here (With Jamey King) | 24 Jun 2026 | 00:45:37 | |
We're joined this week by Jamey King, industry veteran to talk all things data, finding new sources of data and research to improve your marketing, ROAS improvements, vendors shifting sands in 2026 and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| He's On The Bleeding Edge Of AI Adoption In The Vacation Rental Industry... (With Ivan Nikolov) | 17 Jun 2026 | 00:50:08 | |
We're joined this week by Ivan Nikolov of Repull & FantasticStay to talk all things AI, building with agents, workflows, "levels" to AI in the vacation rental industry, pitfalls of current AI tooling and a LOT more... you do not want to miss this one. Enjoy! ⭐️ Links & Show Notes | |||
| Where Do PMS Platforms Go From Here In The New AI Era? (With Frank Bosi) | 10 Jun 2026 | 00:49:14 | |
We're joined this week by Frank Bosi from Hostfully to talk all things AI, PMS platforms, building tech today vs several years ago, growth, winning with software and ops and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Are Vacation Rental SaaS Vendors Going Away? (With Richard Vaughton and Luca De Giglio) | 03 Jun 2026 | 00:59:07 | |
We're joined this week by Luca De Giglio and Richard Vaughton to talk all things SaaS, the growth of agents, building your own PMS platform, coding platforms growth, how Vacation Rental managers should use AI and a lot more... Enjoy! ⭐️ Links & Show Notes | |||
| The Story Of AI Agents Running A 150 Unit Company With 1 Full Time Employee (With Jan Sahagun) | 27 May 2026 | 00:50:57 | |
We're joined this week by Jan Sahagun of Trellis (backed by YC) to talk all things agents, the future of STR/Vacation Rentals tech, running with lean teams, 150 properties with 1 person and a lot more. Enjoy! ⭐️ Links & Show Notes | |||
| If We Were Going To Build A Vacation Rental Business, How Would We Do It? (With Adam Norko & Conrad O'Connell) | 20 May 2026 | 00:39:29 | |
We're solo this week to explore a fun thought experiment: what if we had to open our own vacation rental company? How would we operate it? Fund it? Grow it? What types of inventory are we targeting and why? Enjoy! ⭐️ Links & Show Notes | |||
| Operator Series: These Vacation Rental Managers Are THE AI Pioneers (With JJ King, Jack Zoppa, Jacob Mueller) | 13 May 2026 | 01:00:27 | |
We're joined by an all-star cast from all over the US to talk AI, practical use-cases and growth in tooling that is going to move the needle. JJ King, Jack Zoppa and Jacob Mueller join us to each give one example of how they're using AI in their business spanning hiring, reviews, brand rep and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| The Vacation Rental Data God Is Back With An Update (With Jamie Lane) | 06 May 2026 | 00:47:21 | |
We're joined by a favorite guest, Jamie Lane of Airdna to talk all things q1 2026 wrap up, World Cup demand, reading data the right way, how AI is impacting the AirDNA product, future-looking tips for vacation rental managers and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| Operator Series: Winning In The Midwest With The Right Team (With Michael Friedman) | 29 Apr 2026 | 00:56:55 | |
We're pumped to welcome Michael Friedman, Chief Executive Officer of Simple Life Rentals onto the show to talk all things AI, growth, team, profitability, smart homeowner marketing that works, where we're headed into 2026 and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| The Art Of Hospitality Meets The Art Of Storytelling (With Neely Khan and Rachel Alday) | 22 Apr 2026 | 00:57:39 | |
We're thrilled to be joined today by Neely Khan and Rachel Alday to talk all things storytelling, marketing to luxury, being chosen vs being found, AI / LLM discoverability, and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| Everything Is Changing And It Brought This Exec Out Of Retirement (With John Suzuki) | 15 Apr 2026 | 00:42:41 | |
We're thrilled to welcome John Suzuki - industry LEGEND - to the podcast to talk all things AI, the future, retirement (and then un-retirement), platforms, young professionals interacting with AI and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Operator Series: So, What's Up With Fairly? (With CJ Johnson) | 08 Apr 2026 | 00:55:37 | |
Welcome to the AoH Operator Series! We're excited to peel back the layers on the smartest minds in short term rentals / vacation rentals who are in the weeds leading teams, building businesses and driving amazing results. We're thrilled to welcome CJ Johnson, Regional Director at Fairly to talk all things about Fairly! We learn how many properties they have (hint: it's already over 1,000 in just over 12~ months), where they are seeing growth, what makes their model unique vs Vacasa/other PMs, how "everyone can win" and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| The Future Of What Vacation Rental Management Leadership Looks Like Is Here (With Jack Zoppa) | 01 Apr 2026 | 00:54:26 | |
We're joined by wunderkid Jack Zoppa to talk all things growth, AI, agents as tools to help your team, scaling to hundreds of units in his 20s, the future and a LOT more... you don't want to miss this one. Enjoy! ⭐️ Links & Show Notes | |||
| Operator Series: Learning Business Models And Growth The Right Way (With Doug Truitt) | 25 Mar 2026 | 00:51:08 | |
Welcome to the AoH Operator Series! We're excited to peel back the layers on the smartest minds in short term rentals / vacation rentals who are in the weeds leading teams, building businesses and driving amazing results. We are super lucky to have Doug Truitt, Senior Director of Channel Optimization at VTrips, join us for the first episode where we dive into his deep expertise and knowledge spanning the top brands in vacation rentals. Enjoy! ⭐️ Links & Show Notes | |||
| Learning How To Actually Operate Better With AI (With Heather Bayer) | 18 Mar 2026 | 00:48:25 | |
We're thrilled to bring back Heather Bayer again to the podcast to talk all things learning, AI, changes in 2026, "pacing", where we're headed and more. Enjoy! ⭐️ Links & Show Notes | |||
| What Vacation Rental Managers Can Learn From High-End Dining (With Chef Franck) | 11 Mar 2026 | 00:52:27 | |
We welcome Chef Franck (Franck Desplechin) to hear a brand-new perspective on fine dining and how we can apply those foundational elements to the service in the short term vacation rental industry. Enjoy! ⭐️ Links & Show Notes | |||
| What Building A PMS Looks Like In 2026 (With Jim DeVos) | 04 Mar 2026 | 00:40:19 | |
We welcome Jim Devos to the podcast to talk all things building a PMS in 2026, service, where AI fials, live customer feedback and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| What Almost All Vacation Rentals & Short Term Rentals Are Getting WRONG (With Scott Eddy) | 25 Feb 2026 | 00:52:15 | |
We welcome Scott Eddy to the show to talk storytelling, hospitality, what hotels get right and Vacation Rentals get WRONG, Instagram, thinking about growth in 2026 and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| The Future Of Franchising Is Operations, Brand And Excellence (With Dennis Goedheid & Russ Kraft) | 18 Feb 2026 | 00:52:44 | |
We welcome back Dennis Goedheid from Casiola alongside Russ Kraft to break down the future of why Casiola is expanding, brand, direct vs OTA bookings, results of operational excellence and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| The Story Of Exploding Business Growth With A National Property Mangement Brand (With Elliott Caldwell) | 11 Feb 2026 | 00:49:22 | |
In this episode, we chat with Elliott Caldwell, CEO of Rise Collective, one of the fastest-growing vacation rental and real estate brands in the entire US about his opinions on local property management, signing up customers to scale, growth, profitability, tax benefits of short-term rentals and a LOT more. One of most unique interviews ever!
⭐️ Links & Show Notes | |||
| Breaking Down The Current Status Of Regulations In Our Industry (With Dana Lubner) | 28 Jan 2026 | 00:53:07 | |
In this episode, we check-in with Dana Lubner at Rent Responsibly. She's the Director of Community Development and has 8+ years of experience in the STR/Vacation Rental industry at both property management and in her current focus on regulation, community engagement, impact research and a LOT more. We cover a wide range of topics including local vs state groups (which one is better and why), the current state of regulations and Dana's background and wins.
⭐️ Links & Show Notes | |||
| Connecting Local Hosts, Property Managers And The World Is Marketing (With Mark Simpson) | 21 Jan 2026 | 00:55:37 | |
In this episode, we get Mark Simpson himself to join to talk all things Boostly Connect, marketing, 2026 changes, why he says "Soccer" and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Building An OTA That Guests AND Property Managers Will Love (With Alex Alioto) | 14 Jan 2026 | 00:54:29 | |
In this episode, we get Alex Alioto of Whimstay back for a proper full-length recording! We talk building an OTA, algo updates on platforms, trust, guest demand for last-minute stays and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Learning From Two Decades Of Mid-Term Rentals Experience (With Gary Brown) | 07 Jan 2026 | 00:54:19 | |
In this episode, we're joined by Gary Brown of Furnished Quarters to talk mid-term rentals, NYC, regulations, growth, marketing vs product, the guest experience, when to expand into a new market, and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| How Do You Make Data Useful For Your Vacation Rental Business (With Adam Norko & Conrad O'Connell) | 31 Dec 2025 | 00:31:55 | |
In this episode, we're solo to catch up again on year-end 2025 trends, data vs "vibes", averages, DARM recapping and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Breaking Down Growth In All The Right Ways, Vibe Coding & More (With JJ King) | 24 Dec 2025 | 00:51:37 | |
We welcome back JJ King on his own dedicated episode to dive into his recent expansion, vibe coding, SAAS platforms, the future of vacation rentals, FL and more! Enjoy! ⭐️ Links & Show Notes | |||
| Talking All Things Revenue, Booms, Local Vs National & More... (With Rena Pacheco-Theard) | 17 Dec 2025 | 01:00:30 | |
In this episode, we're joined by Rena Pacheco-Thea, the CEO & Co-Founder at Boutiq to talk all things revenue, pricing, booms and busts, marketplace dynamics and more... Enjoy! ⭐️ Links & Show Notes | |||
| Taking Control Of Your Career And Mindset For Success (With Michelle Marquis) | 10 Dec 2025 | 00:50:43 | |
In this episode, we're joined (again) by industry legend Michelle Marquis to talk all things leadership, career pivots and her journey, being "bossy" and a LOT more. Enjoy! ⭐️ Links & Show Notes
| |||
| Creating Success In Unique Vacation Rental Markets (With Jeremy Udovich) | 03 Dec 2025 | 00:51:34 | |
In this episode, we're joined by Jeremy Udovich to talk about breaking into the vacation rental space from outside of it, being in a "small" market, properties that can make $300k+ per year, growth, leaving a 9-5, the golf industry and how it relates to vacation rentals and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Everything Is Changing: This Expert Explains Why And How You'll Be Impacted (With Brennen Bliss) | 26 Nov 2025 | 00:49:31 | |
In this episode, we break apart the changes happening in marketing, AI, search, brand discovery and a TON more with expert Brennen Bliss. Enjoy! ⭐️ Links & Show Notes | |||
| Sonder Is Dead. What Happened And What's The Future Of Master Leasing? (With Adam Norko and Conrad O'Connell) | 19 Nov 2025 | 00:33:32 | |
In this episode, we're solo to break down the Sonder death, master leasing, shifting tides in our industry, demand going down and a LOT more... Enjoy! ⭐️ Links & Show Notes | |||
| Previewing DARM 2025: The Impact Of Vacation Rental Conferences Right Now (With Amy Hinote) | 12 Nov 2025 | 00:48:50 | |
In this episode, we're joined by Amy Hinote to preview the upcoming DARM (Data and Revenue Management Conference) 2025 conference in Sandestin, Florida. Buy your ticket TODAY to see us there. Enjoy! ⭐️ Links & Show Notes | |||
| What Most Managers And Hosts Miss When Designing Their In-Property Experience (With Rachel Vigil) | 05 Nov 2025 | 00:52:44 | |
In this episode, we break down what many hosts miss when it comes to the in-property experience, how product placement works in vacation/short term rentals, building a business while hosting and a LOT more. Enjoy! ⭐️ Links & Show Notes | |||
| Trust And Brand Building In Today's New AI World (With Jessica Gillingham) | 29 Oct 2025 | 00:52:12 | |
In this episode, we chat about PR, brand, building trust, AI and a LOT more with Jessica Gillingham. Enjoy! ⭐️ Links & Show Notes | |||