Explore every episode of the podcast The AI Rollout

Team at wordPower, the AI consultants, this is a show about In the debut episode of The AI Rollout, hosts Tom Riordan and Daf Dent, Founders of wordPower, welcome Emily Holiday, Partner at Human Agency, to discuss what successful AI implementation really looks like inside organizations. Emily shares practical lessons from helping companies ranging from nonprofits to global enterprises adopt AI, covering change management, AI governance, enterprise policies, measuring ROI, security considerations, and how leaders can build a culture of AI adoption that actually delivers business value. Takeaways Why AI adoption is more about people and change management than technology. The importance of creating an enterprise AI policy before employees create their own. How organizations can measure real AI ROI instead of focusing on token usage. Why curiosity and experimentation are the biggest competitive advantages in AI adoption. Practical advice for scaling AI across teams while maintaining security and governance. Chapters 00:00 Introduction to AI Rollout & Meet Emily Holiday 01:00 Emily's Role at Human Agency 02:20 AI Rollouts from Nonprofits to Global Enterprises 04:35 Becoming an AI Expert Through Curiosity 06:40 Should Companies Bring in AI Consultants? 10:25 Using AI Connectors, Knowledge Management & Daily Briefs 13:00 AI Adoption Across Small vs. Large Organizations 14:00 AI Governance, Security & Enterprise Policies 20:25 Getting Employees Excited About AI 22:55 Common AI Rollout Mistakes to Avoid 26:15 Practical AI Prompting & QA Workflows 28:40 How AI Change Management Differs from Traditional Technology 30:55 Building AI Champions Inside Organizations 34:10 Measuring AI ROI That Actually Matters 38:10 Emily's One Piece of Advice for Every AI Leader 39:20 Where to Connect with Emily Holiday

Episode 1 of AI Rollout is almost here. Emily Holiday, Partner at Human Agency, shares practical insights on why most AI initiatives fail to generate measurable ROI, how to identify the best opportunities for automation, and why starting with a simple AI policy can help organizations adopt AI more effectively. Stay tuned for the full episode.