Explore every episode of the podcast The Agents of Change Digital Marketing Podcast

Most of us think our websites are working just fine. They look good. They're fast. They have all our information right there on the homepage. But here's the problem: your website isn't about you. If you're standing on your digital rooftop shouting about how awesome you are—your 15 years in business, your features, your awards—you're doing inside-out marketing. And it's probably why your growth has stalled. James Hipkin has been building businesses with digital marketing since 2010, and he's here to flip the script. Today, we're talking about the shift from inside-out to outside-in marketing, why your website needs to engage visitors in six seconds or less, and how to stop wasting money on tactics that don't work. This is the conversation that might finally make your website work as hard as you do. https://www.theagentsofchange.com/608 Rich's AI Workshop on 12/11/2025: https://www.takeflyte.com/flyte-school-live Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

You're wearing all the hats. Marketing, operations, sales, customer service—maybe even IT support when the printer acts up again. And somewhere in there, you're supposed to actually grow your business. Here's the thing: You don't need to hire a whole team to get help. You need to build one out of AI. Mike Allton, creator of The AI Hat and AI architect for solopreneurs, is going to show you how to create your first AI assistant—one that doesn't just spit out generic responses, but actually works the way you work. We're talking about AI that challenges your assumptions, asks clarifying questions, and handles those repetitive tasks you've been meaning to delegate for months. Whether you're a one-person show or running a small team, this episode gives you the blueprint for building AI teammates that free up your most valuable resource: time. https://www.theagentsofchange.com/607 Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

AI is everywhere - and soon every business will have access to the same tools. What will set you apart is the human touch. Jay Baer shares why adding back small, meaningful moments of connection can become your strongest competitive advantage in a world where AI is just table stakes. https://www.theagentsofchange.com/598

Need help with your branding, website, or digital marketing? Reach out to me (Rich Brooks!) today at https://www.takeflyte.com/contact

What impact will AI and generative tools have on the future of SEO? Alexander de Ridder of SmythOS dives deep into how the supply and demand for these tools can dilute website traffic, and just how to come out a winner in the long game. 

Learn the secrets of understanding customer behavior and effective marketing from Debbie Levitt, founder of Delta CX! Discover how to navigate buyer's minds and avoid stereotypes in a customer-centric approach. 

It's critical to create copy that connects with your customer, but is AI a tool that will help you accomplish that goal, or will it lead to generic copy that doesn't serve you or your audience? Discover how employing AI tools can rescue your time, budget, and supercharge productivity but also the pitfalls you need to avoid. Join Abby Wood from The Content Lab as she shares her dos, don'ts, and must-know warnings about AI and content creation.

Bonus article: https://www.takeflyte.com/blog/ai-content-with-human-voice

Looking to improve performance, productivity, and profit? Go beyond just generative AI to understand how artificial intelligence can give you a competitive advantage. Chris Carr, from Farotech, is here to tell us how AI is reshaping the marketing landscape, and how you can stay ahead of the curve. 

Looking to get you or your brand on Wikipedia? It's not as simple as just creating a page. Discover what Wikipedia looks for and what to avoid. Rhiannon Ruff from Lumino Digital joins Rich Brooks to explore what it takes to get yourself or your business on Wikipedia!

In the ever-evolving marketing landscape, understanding your customers has never been more critical. Marketing Strategist Ardath Albee teaches us the importance of knowing our buyer personas, and how this powerful tool can transform your marketing campaigns, allowing you to connect with your audience on a more personal level and achieve remarkable results. 

Virtual summits can be a game-changer for your business, but not all of them are profitable. Sadly, most business owners who host summits don't understand what it takes to get real results. But when you do it right, summits have the power to boost your visibility, income, and impact, helping you reach your goals faster. Jennie Wright gives us an insider's look and shares her winning strategies for executing a profitable online summit. 

What's a "secret" about AI that no one's telling us? - What's the best B2B strategy for a small business with a national audience? - What's the best alternative to a website? - If you could have a superhero's power to enhance your digital marketing skills, which power would you choose and why? - Who has been your most unusual or memorable guest? I answer all those questions and more in this milestone for the Agents of Change podcast, episode 500! 

Discover how AI is revolutionizing industries, enhancing decision-making processes, and shaping the future of business strategies with AI business strategist, Rebecca Emery. She shares her valuable insights and tips for when (and when not) to use AI, as well as her predictions for the future of AI in the corporate landscape.

Register for the Conference: https://www.theagentsofchange.com/conference

AI Webinar: https://www.takeflyte.com/flyte-school/live-events

You want to simplify your marketing strategy with data-driven insights! You need to eliminate the guesswork by measuring, analyzing, and taking action on analytics data. But first, you need to know what data to measure and how to set that up in your new GA4, but you're only comfortable using Universal Analytics. Not to worry! JJ Reynolds stops by to tell us how he's done it, and shares how to transition and find the reports that will make the difference in GA4. 

Free AI Webinar: https://www.takeflyte.com/flyte-school/live-events

JJ Reynolds on LinkedIn: https://www.linkedin.com/in/jjreynoldsjr/

Mediauthentic: https://mediauthentic.com/

"Four marketing professionals walk into an AI conference…" That's not the start of a bad joke, I promise! But I was recently joined by three colleagues, who all traveled to Ohio for the recent Marketing AI Conference (MAICON), and we sat down to chat after about what we learned, how we plan to implement AI in our businesses and for our clients, and our predictions for the future of AI. Shout out to Andy Crestodina, Brooke Sellas, and Ron Callis for taking the adventure with me. 

Brooke Sellas and her team at B Squared Communications help businesses build relationships and connect with their online communities. Be sure to connect with her on LinkedIn, and check out her new podcast!

Ron Callis is a visionary in his niche, helping tech businesses grow. Check out his website for a sampling of what his team at One Firefly can offer. And be sure to connect with him on LinkedIn.

Andy Crestodina is a nationally recognized speaker on all things marketing, including at his own conference, Content Jam, and is usually ahead of the curve as a thought leader in his industry. Check out his website to see how he's helping businesses get better online results, and connect with him on LinkedIn.

Usually when we talk about CRO or conversion rate optimization, it's about optimizing paths you already created. You run an a/b split test on landing pages, headlines, photos, button color, and so on. But what if you took a different approach, and created entirely new pathways to conversions that didn't exist before? Ihor Sokolov, CRO and UXO expert, joins us on the show to talk about a creative new way to generate more conversions at your website...if you feel you've maxed out your current CRO opportunities, you'll want to check out this interview! 

With the explosion of ChatGPT onto the scene, generative AI has become the focus of most people's—and most marketers'—attention. But what other roles can AI fill in our marketing and business workflows, and how do we get started? Katie Robbert of Trust Insights gives a look into the data side of generative AI, but also what other tools are out there that we can put into use today. 

Are your Google Ads missing the mark? Do you want to lower your customer acquisition costs and generate more leads and sales? Of course you do! And this week's guest is just the person to get you there: Brooke Osmundson is a paid search expert, a Top 50 PPC Influencer, and she's got over 100 articles under her belt at Search Engine Journal. She shares how to dial in your targeting for better results now!

Register for our free AI and Marketing webinar here: https://www.takeflyte.com/flyte-school/live-events

Neuroscience and neuromarketing can unlock the secrets of your customers' decision making, but they can also shed light into how you can perform better at your own marketing job! Lauren Alexander, of Neurohacker Collective, helps us take our marketing game to the next level by understanding how our brains work and the mental energy every decision takes. 

Special Offer for Quail Mind: https://neurohacker.com/agentsofchange

Whether you're looking to launch your first Google Ads campaign, or you're dealing with plateaued results, you may be wondering how to better tap into Search, Display, Discovery, Shopping, and Video Ads for your business. Unravel the mystery behind Google wide variety of ad options with Jyll Saskin Gales as she empowers us to tap into new audiences, boost brand visibility, and achieve remarkable results.

Links:

• Jyll's Inside Google Ads course: https://jyll.ca/pages/google-ads-course
• AOC Conference: https://www.theagentsofchange.com/conference 

Did you know that where you position yourself in the frame during virtual meetings can impact how others perceive your level of authority? Even things like facial expression and hand movements – or lack of – can all affect the impression you make on your audience. Rachel Cossar is an expert in nonverbal communication and leadership presence facilitation, and she's here to help us show up the right way to our next virtual meeting or webinar.

Virtual Sapiens: https://www.virtualsapiens.co/

Virtual Sapiens Free Trial: https://assessment.virtualsapiens.co/signup

It's time to level up and start attracting better, higher-paying clients! Many people don't realize that they need to drastically change their approach to content creation in order to see different results. Martin Huntbach and Lyndsay Cambridge, from Jammy Digital, are here to stop us from attracting just any client, and get us on our way to attracting the right clients for our business. 

Whether you're a small business owner or a marketer, we're always looking for the secrets to transforming your online business into a conversion powerhouse. Anatoliy Labinskiy is here to dive into his strategies, tips, and best practices that will help supercharge your website's performance and revolutionize your e-commerce journey! 

Podcasting can be a powerful marketing channel, but how do you grow an audience? What type of podcast format would work for your business? How to you grow your listenership? In this week's episode, Jeff Dolan, the CEO of Wavve, shares his experience and answers your podcasting questions! 

Is your content creation falling flat? Maybe you're trying to close the sale at every stage, when instead you should be "selling the next step." Konrad Sanders, the creative copywriter, is here to share his 13 Lenses approach to help optimize your words and sharpen your focus. 

With more than 2 billion monthly active users, YouTube is a potent platform for content marketing. Discover how to create videos that get discovered, get clicked, get watched, and drive qualified leads to your website. YouTube expert Augie Johnston shares insider tactics to up your YouTube game and grow your business.

As AI technology—such as ChatGPT and Google's Bard--continues to advance, it presents both opportunities and challenges for businesses looking to create compelling content that resonates with their target audience. Joining us today is branding expert Mike Kim, who shares his insights on how to harness the power of AI to elevate your content marketing strategy. 

If you want your website or business to reach its full potential, optimizing for search engines (SEO) is essential. Crafting content that speaks directly to the needs of your target audience and incorporates key phrases, links, and metadata can significantly boost rankings in searches – bringing more visitors and prospects right to your virtual door! SEO expert Damon Burton is here to help us lay the groundwork for creating content that ranks, converts, and is easily repurposed. 

Email marketing is a cost-effective way for businesses to directly connect with customers, increase brand awareness, drive website traffic, and boost sales. It also provides valuable insights into customer behavior and preferences. But how can we make sure they're interested enough to open our emails? Alyson Lex is here to share her strategies for creating emails that get attention. 

Courses are the ultimate way to connect your business with others. By using them as a vehicle for content, you can extend what your company does beyond teaching and selling - like generating leads or providing gated resources! Sandra Scaiano is here to explain how to make deeper connections with customers through courses.

Personalizing your website can be a game-changer for small businesses. It allows you to create a customized experience for every visitor, boosting engagement and conversions. With personalized content, recommendations, and offers based on your visitors' interests, you'll be able to stand out from your competitors and build a strong brand reputation. Eric Melchor of OptiMonk helps us level-up our customer experience and loyalty! 

Confused by GA4? Feeling overwhelmed by the loss of Universal Analytics? You're not alone! But GA4 offers powerful new tools for mapping and improving your customer's journey through your website! Josh Cuttill of UncommonLogic is here to help us gain a better understanding of how GA4 works, and how it can work for you. https://www.theagentsofchange.com/480

AI (Artificial Intelligence) is quickly becoming a major force in the content marketing landscape. Although it holds exciting potential, its misuse remains prevalent. Jeff Coyle from MarketMuse is here to help us explore how AI can be best integrated into our content workflow. 

A website homepage serves as the digital front door to any business or organization's online presence. It is the first impression that a visitor has of the brand, and it can make or break their decision to explore further. Rich Brooks takes you through his best practices to help you create an optimized homepage that will increase engagement, build trust, and drive conversions. 

Feeling like your sales funnel is missing something? Want to make it more engaging and personal for customers, but don't know where to start? Make it more personable and captivating with Anne Popolizio's techniques for providing customers the service they need rather than just pushing them toward a sale. 

Bring new customers to your business with YouTube advertising! With just a few clicks, you can create eye-catching ads that reach potential customers on the world's biggest video platform. Benjamin Jones unveils why this form of marketing is so powerful and how entrepreneurs and marketers can use it effectively. If you've been afraid of testing out YouTube Ads, you'll discover the four-step process to creating the perfect YouTube Ad in this week's episode.

 https://www.theagentsofchange.com/474

Uncover the secrets of driving success with your Facebook ads! Learn from Jon Loomer, a renowned Facebook expert. He provides simple yet effective tips to target and engage an audience that you know will be interested in what you have to offer - all while crafting content that is sure to capture their attention. Take control of your business today by utilizing these amazing strategies for maximum impact!

How best to use AI in your digital marketing? We go straight to the horse's mouth with this interview with ChatGPT.