Explore every episode of the podcast The Achieve Podcast

In this episode, host Taylor Baker sits down with Rich Szecsy, CEO of Big Town Concrete and a PhD-trained civil engineer, to explore his unconventional journey into the ready-mix concrete industry and the critical role concrete plays in modern infrastructure. The conversation centers on leadership, industry expertise, and the often-overlooked complexity and importance of concrete in building durable communities.

What You’ll Learn:

• How unexpected career paths can lead to long-term success and industry leadership

• Why the ready-mix concrete industry is more complex and specialized than most people realize

• The value of combining academic expertise with real-world business experience

• Key factors that determine the quality, durability, and longevity of concrete projects

• How strong leadership and culture drive performance in a construction-based business

• Why infrastructure decisions made today have long-term economic and societal impacts

• The importance of educating clients and stakeholders on technical details that affect outcomes

• How proactive planning and quality materials help prevent costly repairs and “orange barrel disease”

This conversation highlights the essential but often underappreciated role that concrete plays in shaping infrastructure and daily life. Rich Szecsy emphasizes that behind every road, building, and public works project is a series of critical decisions that impact durability, safety, and cost over time. His perspective reinforces the importance of expertise, thoughtful leadership, and a commitment to quality in building systems that communities rely on for decades.

To learn more about Rich Szecsy and his work, visit bigtownconcrete.com.

In this episode, host Taylor Baker speaks with Matt Remuzzi, owner of CapForge, about building a scalable bookkeeping business and redefining the role of accounting through strong customer service and business-owner empathy. The conversation centers on how understanding client needs and delivering practical financial clarity can drive growth and long-term success.

What You’ll Learn

• Why poor or outdated financials are one of the biggest barriers to business growth and valuation
• How identifying a recurring problem in the market can lead to a strong business opportunity
• The advantage of approaching a traditional industry with a fresh, outsider perspective
• Why customer service can be a key differentiator in industries that typically overlook it
• How shared experience as a business owner builds trust and accelerates client relationships
• The importance of clear, timely financial data for better decision-making
• How hiring for attitude and empathy, not just technical skill, strengthens a company culture
• The role of scalability and systems in growing from a solo operation to a nationwide business

Matt Remuzzi’s journey highlights how combining practical business insight with a strong service mindset can transform a traditionally transactional industry into a relationship-driven one. By focusing on the real challenges business owners face and delivering consistent, high-quality support, he built a company that not only scales effectively but also creates meaningful impact for its clients.

To learn more about Matt Remuzzi and their work, visit capforge.com

In this episode, host Taylor Baker speaks with Dr. Monique Mendoza, founder and CEO of Psychology and Solutions, about bridging the gap between mental health care and workplace support systems. The conversation explores how organizations can better equip themselves to support individuals navigating mental health challenges.

What You’ll Learn

• Why there is a critical gap between clinical mental health care and workplace reintegration
• How fear and uncertainty impact how teams respond to colleagues with mental health needs
• The importance of equipping leaders and organizations with practical psychological tools
• How proactive support systems can reduce risk and improve outcomes for individuals and teams
• Why mental health literacy is essential for modern workplaces
• The role of empathy and structured guidance in creating psychologically safe environments
• How businesses can shift from reactive to preventative approaches in employee well-being
• The value of translating clinical expertise into scalable, real-world solutions for organizations

This episode highlights the growing need for organizations to move beyond awareness and into action when it comes to mental health. Dr. Mendoza emphasizes that meaningful impact happens when businesses are equipped with the right tools, language, and confidence to support individuals effectively. By bridging clinical insight with workplace application, companies can foster safer, more supportive environments that benefit both people and performance.

To learn more about Dr. Monique Mendoza and their work, visit mmspsychsolutions.com.

In this episode, host Taylor Baker speaks with Sam Strasser, founder and CEO of Treasure Financial, about building a fintech company focused on optimizing corporate cash and redefining treasury management for small and mid-sized businesses. The conversation centers on financial stewardship, leveraging technology, and building a sustainable business in a rapidly evolving landscape.

What You’ll Learn

• How effective treasury management can significantly impact a company’s bottom line
• Why most businesses underutilize their idle cash and how to optimize it
• The importance of being a strong financial steward and allocating capital efficiently
• How AI and emerging technologies are reshaping financial operations and internal workflows
• Why customer experience and trust are key differentiators in fintech
• The shift from building for fundraising milestones to building for long-term sustainability
• How to navigate rapid technological change and regulatory complexity as a leader
• The role of outbound relationship-building in driving growth and establishing credibility

Sam Strasser’s journey highlights the untapped potential within corporate finance and the importance of intentional capital management. By combining technology, strategic insight, and a customer-first mindset, he demonstrates how businesses can unlock new efficiencies and growth opportunities. His perspective on sustainability over short-term gains offers a grounded approach to building resilient, future-ready organizations.

To learn more about Sam Strasser and their work, visit TreasureFi.com.

In this episode, host Taylor Baker speaks with Alicia Powers, President of Price Builders and a former Air Force veteran, about building a construction business, modernizing legacy operations, and leading with curiosity in a traditionally male-dominated industry.

What You’ll Learn

• How Alicia transitioned from a military career into residential construction and entrepreneurship
• Why macroeconomic factors like interest rates and housing costs directly shape demand in the remodeling industry
• The importance of modernizing digital presence, including websites and SEO, for legacy businesses
• How personal branding and authenticity can differentiate a business, especially in underrepresented industries
• The challenges of building marketing systems, CRM infrastructure, and data tracking from scratch
• Practical ways AI can enhance operations, from communication tracking to client visualization tools
• Why estimating in construction remains complex and difficult to fully automate despite AI advancements
• How curiosity and genuine interest in people drive stronger leadership, relationships, and business outcomes

Alicia’s story highlights the intersection of grit, adaptability, and innovation required to grow a business in a complex and evolving industry. From leveraging AI tools to navigating economic uncertainty and redefining leadership in construction, her approach underscores the value of clear communication, continuous learning, and building meaningful connections. Ultimately, her journey reflects how combining technical expertise with human-centered leadership can create both business success and lasting impact.

To learn more about Alicia Powers and their work, visit PriceBuilders.com.

In this episode of the Achieve Podcast, host Jessie Warner speaks with Dexter Hadley, physician-scientist and founder of the Canonic Foundation, about building compliant AI systems and rethinking how healthcare data, governance, and trust operate in a rapidly evolving technological landscape.

What You’ll Learn:

• Why compliance—not speed—is the most critical foundation for building AI in regulated industries like healthcare

• How Dexter’s background in medicine, academia, and AI shaped his long-term vision for data governance

• The limitations of current AI systems and why prompts alone are insufficient for institutional use

• What it means to treat AI as “institutional memory” rather than a temporary tool

• How overregulation in developed countries can inhibit innovation and collaboration

• Why emerging and developing regions may lead the next wave of healthcare and AI infrastructure

• The importance of transparency and trust in how AI systems use and learn from data

• Why entrepreneurs should build systems they wish existed and commit to long-term persistence

This conversation highlights a fundamentally different approach to innovation—one rooted in precision, compliance, and long-term systems thinking rather than rapid iteration. Dexter Hadley presents a vision where AI becomes a trusted, governed layer within institutions, enabling more equitable and scalable healthcare solutions globally. His perspective challenges conventional startup thinking and emphasizes that meaningful, lasting impact requires patience, rigor, and a commitment to trust.

To learn more about Dexter Hadley and his work, visit canonic.org or hadleylab.org.

In this episode, host Jessie Warner speaks with Nathan Sweat, President of Royal Engineering, about building and sustaining a relationship-driven engineering firm and the operational discipline required to grow it. Their conversation centers on leadership, sales strategy, and creating structure within a growing business.

What You’ll Learn:

• Why relationship-based sales remain the primary driver of growth in service-based industries

• How implementing structure and internal processes can stabilize a rapidly growing company

• The importance of consistent communication and follow-up in nurturing client relationships

• How transitioning from reactive to proactive sales outreach can unlock new opportunities

• Why word-of-mouth and referrals still outperform many modern marketing tactics in certain industries

• The role of leadership in creating alignment through meeting cadences and strategic planning

• How to approach adopting AI tools thoughtfully without rushing implementation

• Why sales systems—not just hiring—are critical to sustaining long-term growth

This conversation highlights that long-term success in professional services comes from mastering fundamentals: strong relationships, clear processes, and consistent execution. Nathan emphasizes that growth challenges often stem from gaps in sales systems rather than capability, and that building intentional structure—both in outreach and operations—creates a more resilient and scalable business.

To learn more about Nathan Sweat and his work, visit royaleng.com.

In this episode, host Jessie Warner speaks with Will Dukes, founder of FecundFig, a client acquisition agency focused on helping law firms align their sales, marketing, and branding. The conversation centers on the evolution of his business, the concept of “client cultivation,” and how intentional alignment drives sustainable growth.

What You’ll Learn:

• The difference between traditional client acquisition and “client cultivation” as a long-term growth strategy

• Why aligning sales, marketing, and branding is critical for professional service businesses

• How Will Dukes transitioned from sales training into a niche agency serving law firms

• The importance of clarity in messaging to attract the right clients

• Why many businesses struggle with disconnected internal processes—and how to fix it

• How focusing on relationships rather than transactions improves client quality and retention

• The role of intentionality and iteration in building a business over time

• How partnering with the right people, including family, can shape business success

This conversation highlights the shift from transactional growth tactics to a more intentional, relationship-driven approach to building a business. Will Dukes emphasizes that sustainable success comes from aligning internal systems and focusing on cultivating the right clients, rather than chasing volume. His journey illustrates how clarity, adaptability, and purpose can transform both a business model and the results it produces.

To learn more about Will Dukes and his work, visit fecundfig.com.

In this episode, host Taylor Baker speaks with Todd Searle, co-founder of Searle Management, about building scalable businesses through data-driven marketing and content systems. Todd shares his journey from private equity to e-commerce success and ultimately to helping brands grow through strategic content.

What You’ll Learn

• How entrepreneurial influence and early exposure to risk-taking can shape long-term business success
• The importance of adapting traditional businesses (like brick-and-mortar retail) to digital channels
• Key lessons from scaling an e-commerce brand from zero to eight figures
• Why content creation should be treated as a system, not a one-time creative effort
• The difference between going viral once and building repeatable, scalable visibility
• How data-driven decision-making can dramatically improve marketing performance
• The role of experimentation in applying successful strategies across different industries
• Why understanding sales fundamentals remains critical, even in a content-driven world

Todd Searle’s journey highlights the power of combining entrepreneurial instinct with disciplined, system-based execution. By applying structured, data-backed approaches to content and marketing, he demonstrates how businesses across industries can achieve consistent growth rather than relying on unpredictable success. His experience underscores that sustainable scaling comes from repeatable processes, not one-off wins.

To learn more about Todd Searle and their work, visit searlemanagement.com.

In this episode, host Steven Bunker speaks with Nick, CEO and Artistic Director of the Nashville Ballet, about leading a cultural institution, evolving the art of ballet, and balancing artistic vision with business sustainability. The conversation explores how the organization is growing its impact while redefining the value of live performance in a digital world.

What You’ll Learn

• How building an ecosystem—performance, education, and community outreach—drives both cultural and business impact
• Why ballet is evolving through increased athleticism and contemporary storytelling while maintaining its classical foundation
• The importance of adapting offerings to meet modern consumer preferences, including flexible learning and experiential entertainment
• How traditional productions like The Nutcracker continue to fuel growth and audience engagement
• The challenge of balancing accessibility and pricing while maintaining high-quality live performances
• Why in-person, shared experiences are becoming more valuable in an increasingly digital world
• How AI can support operational efficiency and data insights without replacing the human element of artistic creation
• Leadership lessons on collaboration, humility, and empowering teams to shape outcomes rather than controlling them

Nick shares how the Nashville Ballet is navigating growth by staying rooted in its mission while embracing innovation in programming, audience engagement, and operational strategy. By focusing on creating meaningful, in-person cultural experiences and building a distinct local identity, the organization is positioning itself as both a community pillar and a destination brand. At the same time, Nick emphasizes that strong leadership comes from curiosity, shared vision, and the willingness to evolve alongside both the art form and the audience.

To learn more about Nick and their work, visit NashvilleBallet.com.

In this episode, host Steven Bunker speaks with Ellis, President of Black Tie Moving, about building a customer-centric moving company and scaling through culture, leadership, and innovation. The conversation centers on creating a premium service experience, aligning teams with purpose, and leveraging AI to enhance operations and customer satisfaction.

What You’ll Learn

• How a negative customer experience inspired the creation of a premium, “white glove” moving service
• Why strong culture and clearly defined standard operating procedures are foundational to scaling a service business
• The importance of hiring, training, and aligning employees around both personal and organizational goals
• How community involvement and partnerships drive sustainable growth and brand trust
• What to look for in franchise leaders, combining executive mindset with hands-on execution
• How AI can improve customer experience through faster response times, communication, and operational efficiency
• Why expanding services beyond core offerings can unlock new revenue streams and deepen customer relationships
• How staying connected to frontline employees and customers leads to better decision-making and retention

Ellis emphasizes that business success ultimately comes down to people—hiring the right individuals, developing them intentionally, and staying closely connected to both employees and customers. By combining strong culture, operational discipline, and emerging technologies like AI, leaders can create seamless customer experiences while building resilient, scalable organizations. The episode highlights the power of being present, listening actively, and continuously evolving to meet customer needs.

To learn more about Ellis and their work, visit blacktimemoving.com

In this episode, host Taylor Baker speaks with Beejal Shah, President of North America at Launch Ventures, about her journey from software engineering to leading a global product development firm and helping startups and businesses scale through technology. The conversation centers on bridging the gap between engineering and business strategy to drive meaningful growth.

What You’ll Learn

• How transitioning from engineering to product leadership can unlock broader business impact
• Why understanding both technical and business perspectives is critical in building successful products
• The importance of aligning engineering efforts with business goals and funding milestones
• How startups can effectively scale by building the right technical team early on
• What differentiates product-focused engineering teams from traditional development teams
• The role of empathy in supporting founders and understanding their entrepreneurial journey
• How established companies can modernize legacy systems to stay competitive
• Why global, distributed teams can be a strategic advantage in scaling technology

Beejal Shah highlights the value of combining deep technical expertise with a strong business mindset to help companies grow efficiently and sustainably. By focusing on product outcomes rather than just code output, Launch Ventures enables both startups and established organizations to navigate technological transformation and achieve their next stage of growth.

To learn more about Beejal Shah and their work, visit launchventures.co

In this episode of the Achieve Podcast, host Jessie Warner speaks with Miguel Adao, President and CEO of Voler Systems, about leading a long-standing engineering firm and driving innovation in medical, industrial, and IoT device development. The conversation centers on leadership, adaptability, and building high-impact technology solutions in a rapidly evolving landscape.

What You’ll Learn:

• How Voler Systems supports companies in developing complex hardware, firmware, and software for medical and industrial devices

• The importance of integrating multidisciplinary engineering teams to accelerate innovation

• Lessons in stepping into leadership roles during periods of transition and uncertainty

• How to balance legacy company culture with modern growth strategies

• Why clear communication and alignment are critical when managing technical teams and client expectations

• The role of curiosity and continuous learning in staying competitive in the tech industry

• How strong client relationships contribute to long-term business success and trust

• The challenges and opportunities involved in bringing new technologies from concept to market

This conversation highlights the intersection of leadership and technical expertise, emphasizing the importance of adaptability, collaboration, and vision in sustaining and growing a technology-driven business. Miguel Adao shares practical insights on guiding teams, evolving a legacy organization, and delivering meaningful innovation that impacts industries and improves lives.

To learn more about Miguel Adao and his work, visit volersystems.com.

In this episode, host Taylor Baker speaks with Mia Sundstrom, CEO of the National Institute for Play, about the science of play and its critical role in human development, leadership, and innovation. The conversation explores how play influences everything from mental health to business strategy in an increasingly digital world.

What You’ll Learn

• Why play is a fundamental human need that impacts brain development, emotional health, and social connection
• The surprising research linking lack of childhood play to behavioral and psychological challenges
• How play extends beyond childhood and remains essential for adults, leaders, and organizations
• The role of play in fostering creativity, adaptability, and problem-solving in modern workplaces
• How brands and organizations are leveraging play and nostalgia to create deeper human connections
• Why educating leaders and institutions about the science of play is key to cultural and organizational change
• How small, mission-driven organizations can scale impact through partnerships and licensing models
• The importance of balancing technology with human-centered experiences rooted in play

This conversation highlights that play is not a luxury or distraction, but a foundational element of human thriving and innovation. Mia Sundstrom reframes play as a strategic and scientific tool that can reshape how individuals, organizations, and societies approach growth, connection, and well-being in a rapidly evolving world.

To learn more about Mia Sundstrom and their work, visit nifplay.org

In this episode, host Taylor Baker speaks with Allison Ataide, founder of Lightning Animation and a seasoned animation professional, about her journey from aspiring artist to studio owner and the power of storytelling through animation. The conversation explores her career path, lessons from the animation industry, and how creative skills translate into business growth.

What You’ll Learn

• How early exposure and mentorship can shape a long-term creative career path
• The importance of persistence and resilience when navigating competitive creative industries
• Key lessons learned from working on large-scale projects like Hogwarts Legacy
• Why storytelling is at the core of impactful animation and audience engagement
• How setbacks, including failed startups, can provide valuable business insight
• The transition from freelancer to business owner and what drives that shift
• How animation can be applied across industries, from entertainment to education and marketing
• Why business owners should think strategically about using animation rather than trying to apply it everywhere

Allison’s journey highlights how passion, adaptability, and continuous learning can turn a creative skill into a scalable business. By combining technical expertise with strong storytelling and a willingness to embrace new opportunities, she demonstrates how animation can be both an artistic pursuit and a powerful tool for communication and growth across industries.

To learn more about Allison Ataide and their work, visit LightningAnimation.com.

In this episode, host Taylor Baker speaks with Kyle Wiggins, CEO of UX Wealth Partners and founder of RiskDNA, about transforming the financial advisory space through technology, transparency, and advisor-first innovation. The conversation centers on how legacy systems and industry resistance create friction—and how modern, integrated solutions can unlock better outcomes for advisors and their clients.

What You’ll Learn

• Why many financial institutions resist innovation and how that impacts advisors and clients
• How Kyle’s early career shaped his commitment to transparency and integrity in business
• The importance of listening to customer feedback and building solutions that truly serve user needs
• How fragmented technology stacks create inefficiencies, and what integration can solve
• Why simplifying operations (trading, billing, reporting) can help advisors focus on higher-value work
• How small, tech-enabled teams can outperform larger organizations through scalability and automation
• The role of AI and advanced technology in modernizing wealth management
• Why breaking into traditional industries requires persistence against entrenched systems

Kyle Wiggins shares a candid look at the challenges of innovating within a legacy-driven industry and the conviction required to challenge the status quo. His journey highlights the power of building with purpose, staying aligned with customer needs, and leveraging technology to remove friction. Ultimately, the conversation underscores that meaningful progress often comes from questioning long-standing norms and designing solutions that prioritize people over process.

To learn more about Kyle Wiggins and their work, visit uxwp.com

In this episode, host Taylor Baker speaks with Mick McKeown, founder of Penovia, about navigating and winning government contracts. Mick shares his unconventional path into procurement and how businesses can tap into public sector opportunities to drive long-term growth.

What You’ll Learn

• How government procurement works and why it’s often misunderstood by businesses
• The advantages of pursuing government contracts as a growth strategy
• Why small businesses are uniquely positioned to win a share of public spending
• The importance of understanding compliance, processes, and timelines in government work
• How to position your business effectively to stand out in competitive bids
• The role of persistence and consistency in securing long-term government clients
• Why government contracts can create stable, high-value “anchor” clients for scaling businesses
• How storytelling and relationship-building can differentiate you in a highly structured environment

Mick McKeown highlights that government contracting is one of the most overlooked yet powerful avenues for business growth, offering stability and long-term revenue potential. By demystifying the procurement process and encouraging businesses to see opportunity where others see complexity, he makes a compelling case for why more companies should pursue public sector work—and why there’s no reason your business shouldn’t be one of them.

To learn more about Mick McKeown and their work, visit penovia.com.

In this episode, host Taylor sits down with Pulak and Priyanka Sharma, co-founders of Kazmira and experts in pharmaceutical-grade cannabinoid manufacturing, to discuss the evolution of CBD from a fragmented retail product to a standardized, prescription-based medical solution.

What You’ll Learn

• Why standardization and quality control are critical in emerging industries like cannabinoids
• How Pulak and Priyanka leveraged chemical engineering and oil & gas experience to build a regulated healthcare platform
• The shift from commoditized retail CBD to clinically guided, prescription-based treatments
• How vertical integration enables better control, trust, and outcomes in healthcare products
• The role of telemedicine in expanding access to personalized treatments
• Why personalization is becoming essential in modern medicine due to diverse patient populations
• Key macro trends shaping healthcare, including EHR adoption, telehealth growth, and physician shortages
• How compounded pharmacy models are driving the future of customized medicine

Pulak and Priyanka highlight how aligning with long-term healthcare trend, standardization, personalization, and digital access, can transform a volatile market into a trusted medical ecosystem. Their journey reflects the importance of building infrastructure and credibility early in emerging industries to create lasting impact and scalable growth.

To learn more about Pulak and Priyanka Sharma and their work, visit kazmiratx.com

In this episode, host Taylor Baker sits down with Arto Bendiken, founder of Asimov Systems and a seasoned technologist with decades of experience in software and data systems, to explore the future of personal intelligence, data ownership, and building startups at the edge of innovation.

What You’ll Learn

• Why building multiple startups teaches resilience more through failure than success
• How geographic location, particularly the Bay Area, still plays a major role in fundraising outcomes
• The importance of bootstrapping in developing discipline, efficiency, and long-term sustainability
• What “personal intelligence” means and why it represents a new category in AI
• How fragmented personal data limits the true potential of AI in everyday life
• The parallels between enterprise data systems and the future of personal data ownership
• Why privacy-first, on-device AI solutions are critical for user trust and adoption
• How being early to a market can create both strategic advantage and messaging challenges

This conversation highlights the intersection of deep technical expertise and entrepreneurial persistence, emphasizing that the next wave of AI innovation will center on empowering individuals with control over their own data. Arto’s vision challenges the status quo of cloud-based systems by advocating for secure, decentralized personal intelligence, while also underscoring the realities founders face when building ahead of the market.

To learn more about Arto Bendiken and their work, visit asimov.systems

In this episode, host Taylor Baker speaks with Mark Stouse, CEO of Proof Analytics, about the evolution of marketing accountability and the role of causal AI in driving measurable business impact. The conversation centers on how organizations can move beyond guesswork to truly understand the return on their marketing investments.

What You’ll Learn

• Why traditional marketing metrics often fail to answer the CEO’s most important question: “What am I getting for my spend?”
• The difference between correlation and causation, and why it matters for decision-making
• How Mark Stouse’s experience at HP shaped his approach to marketing accountability
• The limitations of attribution models and why they can mislead businesses
• How causal AI helps organizations identify what actually drives outcomes
• The importance of aligning marketing with financial and operational goals
• Why many organizations struggle with data despite having more of it than ever
• How adopting a scientific mindset can transform marketing from a cost center into a growth driver

This conversation highlights a critical shift in modern marketing—from relying on assumptions and surface-level metrics to embracing rigorous, data-driven methodologies that prove real business impact. Mark Stouse emphasizes that organizations willing to adopt causal thinking and align marketing with executive priorities will be better positioned to drive sustainable growth and earn a stronger seat at the leadership table.

To learn more about Mark Stouse and their work, visit proofanalytics.ai

In this episode, host Taylor Baker speaks with Jason Zeimet, founder and president of UnoriginalVinyl, about building a niche business in the music industry focused on high-quality vinyl packaging and reissues. The conversation explores the resurgence of physical media and how storytelling, craftsmanship, and attention to detail are driving growth in a digital-first world.

What You’ll Learn:

• Why physical media, especially vinyl, is experiencing a strong resurgence despite the dominance of streaming
• How niche positioning and specialization can differentiate a business in a competitive creative industry
• The importance of storytelling in product design, particularly in music packaging and fan experience How premium, “white-glove” service creates value for artists and major labels alike
• Why quality across audio, visuals, and materials has become a baseline expectation, not a luxury
• How tapping into nostalgia and emotional connection can drive demand across multiple generations
• The role of partnerships with labels, distributors, and production experts in delivering a high-end product
• How small, focused teams can scale impact by working deeply rather than broadly

Jason Zeimet’s journey highlights how blending artistry with business strategy can unlock new opportunities in legacy industries. By focusing on quality, authenticity, and meaningful fan experiences, Unoriginal Vinyl demonstrates that even in a digital age, tangible products can create lasting value and emotional connection.

To learn more about Jason Zeimet and their work, visit unoriginalvinyl.com

In this episode, host Taylor Baker speaks with Andrew Griffard, co-owner of Blu Shark Straps, about entrepreneurship through acquisition and the process of revitalizing and scaling an existing e-commerce business. Andrew shares insights on identifying the right acquisition opportunity, turning around declining businesses, and building sustainable growth.

What You’ll Learn:

• How entrepreneurship through acquisition differs from starting a business from scratch
• Key criteria to evaluate when acquiring an existing company The importance of identifying untapped potential in underperforming businesses
• Strategies for stabilizing and reversing revenue decline after acquisition How to balance operational improvements with long-term growth initiatives
• The role of persistence and resource allocation in scaling a business Lessons learned from transitioning into ownership and leadership
• How niche product businesses can build strong brand loyalty and market presence

This conversation highlights the power of acquiring and improving existing businesses as a pathway to entrepreneurship. Andrew Griffard demonstrates that with the right strategy, focus, and execution, entrepreneurs can unlock hidden value, drive growth, and create meaningful impact without starting from zero.

To learn more about Andrew Griffard and their work, visit blusharkstraps.com

In this episode, host Taylor Baker speaks with Tyler Clark, CEO and co-founder of Zawadie, about building a mission-driven company that connects skilled refugees with meaningful remote work. The conversation centers on unlocking overlooked global talent while creating dignified employment opportunities.

What You’ll Learn:

• How firsthand exposure to refugee communities revealed a massive pool of highly educated, underutilized talent
• Why many refugees possess advanced degrees and professional experience but lack access to job markets
• The origin story of Zawadie and how it evolved from building libraries to creating employment pathways
• The concept of “dignified work” and why it matters more than traditional aid models
• How businesses can access reliable, capable remote talent while making a social impact
• The importance of vetting, training, and aligning talent with the right business needs
• Common misconceptions about refugees and their capabilities in professional environments
• How purpose-driven business models can create sustainable, scalable impact for both companies and communities are key advantages for early-stage entrepreneurs
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This conversation highlights a powerful shift from charity to empowerment, demonstrating that providing access to meaningful work can transform lives while also delivering real business value. Tyler Clark’s work with Zawadie shows that solving global challenges and building successful companies are not mutually exclusive, but can be deeply interconnected when approached with intention.

To learn more about Tyler Clark and their work, visit zawadie.com

In this episode of the Achieve Podcast, host Jessie Warner sits down with Trevor Maddux, CEO of Cranston and entrepreneur in the home services and software space, to discuss building a scalable handyman and remodeling business and the challenges of innovating in a fragmented industry.

What You’ll Learn:

• Why the residential remodeling and handyman industry presents a major opportunity for innovation despite repeated failed attempts by others

• How Trevor identified a real market gap through firsthand frustration as a customer hiring contractors

• The importance of demand testing and validating a business idea before fully committing

• What the early stages of building a service business actually look like, including operational failures and financial losses

• How leveraging other income streams can provide the runway needed to figure out a new business model

• Why systems, processes, and mentorship are critical to scaling in operationally complex industries

• The challenges of standardizing and scaling a traditionally inconsistent, labor-driven service category

• Why persistence, patience, and a long-term mindset are essential when solving difficult, worthwhile problems

Trevor Maddux’s journey highlights the realities of building something new in an industry that resists standardization. From early chaos and significant financial losses to gradually refining systems and processes, his story underscores the importance of resilience, learning from others, and staying committed to solving meaningful problems. Ultimately, success came not from having all the answers upfront, but from continuously iterating and refusing to quit when progress felt uncertain.

To learn more about Trevor Maddux and his work, visit cransten.com or motionops.com.

In this episode, host Taylor Baker speaks with Tyler Hernandez, CEO and co-founder of Tint Technologies, about innovating smart glass solutions and transforming how we interact with everyday surfaces through electronically tintable materials.

What You’ll Learn

• How application-driven innovation can lead to practical, real-world impact in emerging technologies
• The vision behind turning every transparent surface into a dynamic, tintable interface
• Why focusing on niche industries can create strong competitive advantages and market leadership
• The role of scientific research, particularly in chemistry and materials science, in driving product innovation
• How energy efficiency and sustainability are key drivers in the development of smart glass technologies
• The importance of bridging the gap between academic research and commercial applications
• Challenges and opportunities in bringing deep tech products to market
• How entrepreneurs can align technical expertise with customer needs to build scalable solutions

Tyler Hernandez’s journey highlights the power of combining scientific rigor with entrepreneurial vision to solve practical problems. By reimagining how glass and transparent surfaces function, Tint Technologies is not only improving energy efficiency but also opening new possibilities across industries. The conversation underscores that meaningful innovation often comes from applying advanced research to everyday use cases, creating solutions that are both impactful and scalable.

To learn more about Tyler Hernandez and their work, visit tint.io

In this episode, host Stephen Bunker speaks with Scott, co-founder and CEO of Bliss Divorce, about how AI is transforming the divorce process by reducing conflict, cost, and complexity. The conversation explores the challenges of bringing an innovative, high-trust product to market and the lessons learned in bridging technology with deeply human experiences.

What You’ll Learn

• Why the biggest problem in divorce isn’t paperwork, but getting two people to reach agreement under emotional stress
• How algorithmic AI can effectively find fair middle ground in high-stakes negotiations like asset division and custody
• The importance of product-market fit validation, and why strong demand doesn’t guarantee conversion
• How consumer psychology and trust barriers can slow adoption of disruptive solutions, especially in sensitive industries
• The key differences between corporate marketing and startup marketing, and why expertise doesn’t always transfer
• Why reducing emotional conflict can be a stronger value proposition than saving time or money
• How generative AI enhances user experience through guided support, while requiring careful guardrails in regulated spaces
• The role of humility and adaptability in building a startup, especially when entering unfamiliar territory

This conversation highlights how innovation in traditionally rigid industries requires not just strong technology, but a deep understanding of human behavior, trust, and decision-making. Scott’s journey underscores that even with a highly effective solution, success depends on aligning product, messaging, and user psychology, especially when the stakes are both financial and emotional.

To learn more about Scott and their work, visit blissdivorce.com.

In this episode, host Steven Bunker speaks with Bryan, CEO of Advantage Technologies, about building a resilient IT services company and navigating the evolving landscape of cybersecurity, AI, and small business technology. Brian shares insights from over 25 years of growth, focusing on leadership, financial discipline, and the importance of human-centered service.

What You’ll Learn

• Why defining what your business does and what it doesn’t do, is critical for sustainable growth
• How financial discipline, including staying debt-free and building cash reserves, creates long-term resilience
• The role of cybersecurity as a non-negotiable “permission to play” in modern IT services
• Why AI raises the baseline of performance but does not create true competitive differentiation
• How prioritizing human-to-human relationships can outperform automation-heavy strategies
• The hidden costs of overcomplicating tech stacks and the value of simplifying systems
• How market uncertainty and rapid technological change are impacting small business decision-making
• Key leadership lessons, including hiring deliberately, adapting continuously, and knowing your value in the market

Brian’s journey highlights that long-term success in business is less about chasing every new trend and more about disciplined execution, adaptability, and staying grounded in core principles. As technology evolves rapidly, companies that focus on simplicity, financial strength, and authentic relationships will be best positioned to thrive.

To learn more about Brian and their work, visit ADV-tech.com.

In this episode, host Steven Bunker speaks with Ted, founder and CEO of Valere, a fintech advisory firm, about the evolution of financial technology, the rise of agentic commerce, and how businesses can navigate an increasingly complex payments ecosystem. The conversation centers on how fintech innovation, regulatory dynamics, and AI-driven transactions are reshaping money movement and decision-making.

What You’ll Learn

• How fintech evolved from traditional banking infrastructure into a user-experience-driven layer powered by APIs and mobile technology
• Why most successful fintech companies specialize in narrow parts of the financial value chain rather than trying to do everything
• The growing importance of direct relationships with banks, regulators, and payment networks for scaling fintech companies
• How real-time payments, stablecoins, and new rails are transforming cross-border money movement
• Why advisory firms that execute alongside clients create more value than traditional consultants
• How agentic AI is beginning to influence commerce, including autonomous purchasing and predictive transactions
• The shift from credit scores to behavioral data like cash flow and “propensity to pay” in financial decision-making
• Why regulatory constraints can act as productive guardrails that help businesses move faster and avoid costly mistakes

This conversation highlights a major inflection point in fintech, where rapid technological advancement is colliding with regulatory uncertainty and new AI-driven behaviors. Ted emphasizes that while the landscape is complex and constantly shifting, those who embrace structured experimentation, leverage expertise, and build within clear guardrails will be best positioned to capitalize on emerging opportunities in payments and commerce.

To learn more about Ted and their work, visit Valereadvisory.com.

In this episode, host Taylor speaks with Scott Sampson, CEO of Powder Communications, about his journey in the broadband industry and his perspective on leadership, innovation, and the evolving role of internet infrastructure. The conversation explores how technology, partnerships, and mindset shape both business growth and long-term impact.

What You’ll Learn

• How starting in hands-on sales and technical roles builds a strong foundation for leadership
• Why educating homebuilders and developers is critical to driving adoption of fiber infrastructure
• How fiber connectivity can significantly increase property value and influence modern homebuyers
• The importance of relationship-building and face-to-face trust in traditional industries Where AI and automation can enhance efficiency without replacing human-driven sales
• Why time is the most valuable resource for leaders and how leveraging systems can help reclaim it
• The importance of surrounding yourself with talented people and avoiding the need to control everything
• How leadership rooted in mentorship and accountability creates stronger teams and long-term success

Scott Sampson’s insights highlight that success in a rapidly evolving industry comes from balancing innovation with human connection. His perspective reinforces that while technology continues to transform how businesses operate, leadership, time management, and investing in people remain the most enduring drivers of growth and impact.

To learn more about Scott Sampson and their work, visit powdercommunications.com

In this episode, host Taylor Baker sits down with Kyle Hafen, founder and CEO, and Mike Ruffell, COO of Structured Homes, to discuss how they are reimagining housing through innovative construction methods and entrepreneurial thinking. The conversation centers on disrupting the traditional homebuilding industry with scalable, efficient, and affordable solutions.

What You’ll Learn

• How unconventional opportunities, like a shipping container business, can spark entirely new ventures
• Why the traditional homebuilding industry is ripe for innovation and disruption
• The role of entrepreneurial curiosity in identifying and pursuing emerging market opportunities
• How Structured Homes is leveraging alternative construction methods to improve efficiency and affordability
• The importance of adaptability and long-term experience in real estate and development
• Key challenges facing modern housing, including cost, scalability, and accessibility
• How partnerships and complementary leadership styles drive business growth
• Why rethinking legacy systems is essential to solving large-scale industry problems

This conversation highlights the power of questioning established norms and embracing creative solutions in industries that have remained largely unchanged. Kyle Hafen and Mike Ruffell share how their combined experience and willingness to explore unconventional ideas are enabling them to tackle one of today’s most pressing challenges; accessible, scalable housing, while building a business designed for long-term impact.

To learn more about Kyle Hafen, Mike Ruffell and their work, visit StructuredHomes.com.

In this episode, host Jessie Warner speaks with Dr. Brianna Rhue, optometrist and CEO of Dr. Contact Lens, about building a healthcare-driven tech company and navigating the challenges of entrepreneurship, innovation, and growth. The conversation centers on identifying market friction, creating patient-centered solutions, and scaling a business with intention.

What You’ll Learn:

• How identifying friction in your industry can lead to powerful business opportunities

• Why solving real customer problems is the foundation of successful innovation

• The importance of building and evolving a strong brand in a competitive market

• How early-stage entrepreneurs often waste marketing resources without proper tracking and strategy

• Why understanding your ideal customer profile is critical before scaling marketing efforts

• The value of slowing down to analyze data and improve long-term growth outcomes

• How staying focused on proven strategies can outperform chasing new, untested ideas

• Why mentorship, coaching, and accountability can accelerate business maturity and clarity

This conversation highlights the realities of entrepreneurship—balancing vision with execution, learning from missteps, and continuously refining strategy. Brianna Rhue’s journey underscores the importance of staying grounded in customer needs while building systems that support scalable, sustainable growth. Her insights reveal that success often comes not from doing more, but from doing the right things with greater focus and discipline.

To learn more about Brianna Rhue and her work, visit drcontactlens.com.

In this episode, host Jessie Warner speaks with Gigi Kizhakkechethipuzha, founder of ImpelHub, about his entrepreneurial journey and the critical role of marketing in building successful businesses. The conversation centers on lessons learned from scaling startups, navigating failures, and creating sustainable growth through strategic focus.

What You’ll Learn:

• Why marketing should be the top priority in any startup, even before product development or sales

• The risks and lessons of trying to run multiple ventures simultaneously

• How experience in corporate environments can shape entrepreneurial thinking

• The importance of focus and discipline when building and scaling a business

• What it takes to grow an e-commerce engineering company serving major global clients

• How storytelling and positioning influence business success in competitive markets

• The value of learning from failure and applying those lessons to future ventures

• Why long-term vision and execution matter more than chasing multiple short-term opportunities

This episode highlights the evolution of an entrepreneur who moved from scattered efforts to focused execution, emphasizing that success is less about having many ideas and more about prioritizing what truly drives growth. Gigi’s journey underscores that mastering marketing, staying disciplined, and learning from missteps are essential to building a meaningful and scalable business.

To learn more about Gigi Kizhakkechethipuzha and his work, visit impelhub.com.

In this episode, host Jessie Warner speaks with Jay Rutherford, CEO and founder of The Virtual Wild, an immersive technology and storytelling company, about how emerging tools like VR and AR are transforming the way businesses communicate, market, and connect with their audiences.

What You’ll Learn:

• How recognizing early technology trends can create opportunities for entirely new business models

• Why immersive storytelling is becoming a powerful differentiator in sales and marketing

• The importance of acting as a strategic partner, not just a service provider, for clients

• How curiosity and continuous learning drive innovation in rapidly evolving industries

• What it takes to scale a business from a solo founder to a global team

• Why understanding a client’s full business model leads to more impactful solutions

• How experiential technology is reshaping trade shows and in-person brand experiences

• The value of blending creativity with technical expertise to deliver memorable customer engagement

Jay Rutherford’s journey highlights how timing, vision, and adaptability can position a company at the forefront of industry change. By embracing emerging technologies and focusing on deep client collaboration, he has built a business that not only keeps pace with innovation but helps define it, demonstrating the growing importance of immersive experiences in modern communication and marketing.

To learn more about Jay Rutherford and his work, visit thevirtualwild.com or wildview.ai.

In this episode of the Achieve Podcast, host Jessie Warner sits down with H. Puentes, co-founder and president of San Diego Squared, to discuss how his organization is redefining talent development in STEM by identifying high-potential students early and connecting them with opportunity. The conversation centers on building social capital, creating scalable impact, and preparing the next generation for an uncertain, innovation-driven future.

What You’ll Learn:

• Why “talent is universal, but opportunity is not” and how this principle shapes San Diego Squared’s mission

• How social capital and referral networks play a critical role in career access, especially in STEM fields

• The importance of identifying and investing in high-potential students early, before traditional systems engage them

• How adopting proven talent development models from sports and entertainment can transform workforce pipelines

• Why strong governance and building a “brick-by-brick” foundation early can create long-term scalability and trust

• The difference between for-profit and nonprofit growth, especially the concept of “return on impact”

• How positioning a nonprofit as an investment in talent—not charity—attracts donors and corporate partners

• Why entrepreneurial thinking and adaptability are essential skills for students entering an AI-driven future

This conversation highlights a shift from traditional education and hiring models toward a more intentional, network-driven approach to talent development. H. Puentes emphasizes that unlocking human potential at scale requires early intervention, strong partnerships, and a commitment to building systems that prioritize access and opportunity. His work demonstrates how aligning mission with market needs can create meaningful, measurable impact while strengthening the future workforce.

To learn more about H. Puentes and his work, visit sd2.org.

In this episode, host Jesse Warner speaks with Matthew Watson, President of Legal Fee Consultants, about building a specialized billing and compliance business for law firms and service providers. The conversation centers on entrepreneurship through unexpected transitions, scaling a service-based company, and leveraging technology like AI to improve operational efficiency.

What You’ll Learn:

• How an unexpected career disruption can become the catalyst for launching a successful business

• The importance of trusting experienced advisors when making major entrepreneurial decisions

• Why operational excellence and compliance are critical in billing and accounting services

• How to scale a service business from a solo operation to a growing team in a short timeframe

• Practical ways AI can enhance, rather than replace, human roles in complex workflows

• Why quality control and human oversight remain essential even with automation

• The power of strategic partnerships and word-of-mouth in driving early business growth

• Why in-person networking and industry events often outperform cold outreach in relationship-driven industries

Matthew Watson’s journey highlights the value of stepping outside of one’s comfort zone and embracing leadership, even when it feels unfamiliar. His experience underscores that sustainable growth comes from a balance of strong relationships, operational discipline, and thoughtful adoption of new technologies. Ultimately, the conversation reinforces that success in specialized industries is built on trust, adaptability, and a commitment to continuous improvement.

To learn more about Matthew Watson and his work, visit legalfee-consultants.com.

In this episode, host Taylor Baker speaks with Erin McDonald, founder of Spilt Milk Nannies, a childcare platform connecting families with vetted nannies, about building a community-driven business and scaling a service rooted in trust and relationships.

What You’ll Learn:

• How Erin McDonald turned an early nanny role into ownership of a growing childcare business
• Why word-of-mouth marketing can outperform paid advertising in trust-based industries
• The critical role of custom software in scaling service-based businesses efficiently
• How community-building creates both supply (nannies) and demand (families) organically
• The impact of COVID-19 on childcare businesses and shifting customer behavior
• Why human involvement remains essential in services like childcare despite advances in AI
• How Erin balances multiple perspectives as a founder, former nanny, and now a parent
• The operational challenges of managing reliability, cancellations, and rising labor costs

Erin McDonald’s journey highlights the power of combining operational systems with deeply personal service. By prioritizing trust, relationships, and community over aggressive marketing or automation, she has built a resilient business that adapts to changing family needs while maintaining high standards. Her story underscores that in human-centered industries, technology should support not replace the personal connections that drive long-term success.

To learn more about Erin McDonald and their work, visit spiltmilknannies.com

In this episode of the Achieve Podcast, host Taylor Baker sits down with Mike Schindler, CEO of The VUCA Principles, a leadership coach and former military professional, to explore how individuals and organizations can navigate volatility and uncertainty by shifting their mindset and building internal resilience.

What You’ll Learn:

• The meaning of VUCA—volatility, uncertainty, complexity, and ambiguity—and how it impacts modern leadership and decision-making
• How to reframe VUCA into a positive framework: vision, understanding, clarity, and adaptability
• Why external circumstances are uncontrollable, but internal responses are the key to growth and success
• The concept of “above the line” vs. “below the line” thinking and how it shapes behavior and outcomes
• How the “Human 1.0 to Human 10.0” model helps individuals move from reactive to intentional living
• The importance of adaptability and clarity in times of rapid change or crisis
• How leadership development principles used in the military can be applied to business and personal transitions
• Why creating accessible tools and training can help people move from feeling stuck to taking meaningful action

Mike Schindler’s insights highlight that while the world will always present uncertainty, true transformation comes from mastering internal perspective and response. By shifting from reactive patterns to intentional, values-driven action, individuals and leaders can navigate challenges more effectively and create lasting impact in both their personal and professional lives.

To learn more about Mike Schindler and their work, visit itsvucamax.com

In this episode, host Taylor Baker speaks with Tyler Clark, CEO and co-founder of Zawadie, about building a mission-driven company that connects skilled refugees with meaningful remote work. The conversation centers on unlocking overlooked global talent while creating dignified employment opportunities.

What You’ll Learn:

• How firsthand exposure to refugee communities revealed a massive pool of highly educated, underutilized talent
• Why many refugees possess advanced degrees and professional experience but lack access to job markets
• The origin story of Zawadie and how it evolved from building libraries to creating employment pathways
• The concept of “dignified work” and why it matters more than traditional aid models
• How businesses can access reliable, capable remote talent while making a social impact
• The importance of vetting, training, and aligning talent with the right business needs
• Common misconceptions about refugees and their capabilities in professional environments
• How purpose-driven business models can create sustainable, scalable impact for both companies and communitiesre key advantages for early-stage entrepreneurs

This conversation highlights a powerful shift from charity to empowerment, demonstrating that providing access to meaningful work can transform lives while also delivering real business value. Tyler Clark’s work with Zawadie shows that solving global challenges and building successful companies are not mutually exclusive, but can be deeply interconnected when approached with intention.

To learn more about Tyler Clark and their work, visit zawadie.com

In this episode, host Jessie Warner speaks with Sinan Gölhan, CEO of GelTech Labs and a nanomedicine entrepreneur, about building a biotech startup focused on automating biomaterial testing and improving outcomes in healthcare. The conversation centers on innovation in lab automation, the challenges of early-stage entrepreneurship, and scaling a hardware-driven business.

What You’ll Learn:

• How personal experiences can shape a founder’s mission and drive innovation in healthcare

• Why automation in scientific research can significantly improve efficiency and outcomes

• The importance of focusing on a niche market and directly engaging with end users

• How persistence through early failure is critical to gaining traction and building momentum

• Why building the right team is one of the most important—and difficult—early decisions

• How combining robotics with AI can enhance product functionality and user experience

• The operational challenges of running a hardware startup, including supply chain constraints

• Why full commitment and timing are key advantages for early-stage entrepreneurs

This conversation highlights the intersection of purpose-driven innovation and disciplined execution, showing how a young founder navigated technical complexity, early setbacks, and resource constraints to build a promising biotech company. Sinan Gölhan’s journey underscores the importance of resilience, focus, and surrounding yourself with the right people to transform ambitious ideas into real-world impact.

To learn more about Sinan Gölhan and his work, visit geltechlabs.com.

In this episode, host Jessie Warner speaks with Stevi Carr, founder and CEO of Wise Wellness Guild and co-founder of WellNXT, about redefining wellness as a comprehensive, human-centered approach to sustainable performance and fulfillment. Their conversation explores how businesses and individuals can better align values, health, and productivity to unlock long-term success.

What You’ll Learn:

• Why “whole self wellness” goes far beyond surface-level habits and includes mental, financial, and occupational health

• How Stevi Carr’s corporate background revealed gaps in how organizations support employee wellbeing

• The connection between human sustainability and long-term business performance

• Why aligning personal values with daily work is critical for fulfillment and effectiveness

• How companies can rethink wellness as a strategic investment rather than a perk

• The importance of accessibility and inclusivity in wellness programs

• How leaders can create environments that support both productivity and personal wellbeing

• Why the future of work depends on integrating wellness into every aspect of organizational culture

This conversation highlights a shift from traditional notions of wellness to a more integrated, values-driven model that benefits both individuals and organizations. Stevi Carr emphasizes that sustainable success comes from supporting the whole person, not just their output, and that businesses that embrace this mindset are better positioned to thrive in an evolving workplace landscape.

To learn more about Stevi Carr and her work, visit wisewellnessguildpartners.com or wellnxtfest.com.

In this episode, host Jessie Warner speaks with Ronald Eriksen, President of Crown Holdings Business Development, about his journey into franchising and business development, and the principles behind building and scaling successful business ventures. The conversation centers on sales, leadership, and the long-term mindset required to grow sustainable organizations.

What You’ll Learn:

• How early exposure to sales can shape long-term business instincts and confidence

• Why consistency and discipline are more important than natural talent in sales

• The role of franchising as a structured pathway to entrepreneurship and growth

• How to identify and qualify the right opportunities and partners in business development

• The importance of resilience and adaptability in navigating career and business transitions

• Why relationship-building is a critical driver of long-term success

• How leadership evolves from individual performance to empowering and developing others

• The value of taking calculated risks and learning through real-world experience

This conversation highlights the importance of foundational sales skills, persistence, and relationship-driven growth in building a successful career in business development. Ronald Eriksen’s journey illustrates how early hands-on experience, combined with a willingness to learn and adapt, can lead to leadership opportunities and long-term impact. The episode reinforces that sustainable success comes from discipline, strong partnerships, and a commitment to continuous improvement.

To learn more about Ronald Eriksen and his work, visit linkedin.com/in/ronald-eriksen-14029b12/.

In this episode of the Achieve Podcast, host Jessie Warner sits down with Rich Marker, owner and CEO of All Metals Fabrication, to discuss his journey building a family-founded manufacturing business and the lessons learned in leadership, growth, and resilience. The conversation centers on entrepreneurship, navigating challenges, and sustaining a business over decades.

What You’ll Learn:

• How taking calculated risks, like securing an SBA loan, can be essential to launching a business

• The impact of family influence and legacy on entrepreneurial decisions

• Why strong relationships and communication are critical in business partnerships

• How hands-on experience from a young age can shape leadership and industry expertise

• The importance of perseverance during uncertain or transitional periods

• How to evolve a business while staying grounded in core values

• The role of leadership in building a stable and motivated team

• Why long-term thinking is key to sustaining and growing a company

This conversation highlights the realities of building a business from the ground up, emphasizing that success is rarely immediate but earned through persistence, adaptability, and strong leadership. Rich Marker’s story underscores the value of embracing challenges, learning through experience, and maintaining a clear vision to guide long-term growth.

To learn more about Rich Marker and his work, visit allmetalsfab.com.

In this episode of the Achieve Podcast, host Jessie Warner sits down with Melissa Rosenthal, co-founder of OutLever and former media and SaaS marketing leader, to explore how companies can transform themselves into media engines and build powerful content ecosystems. The conversation centers on the evolution of marketing, the convergence of media and SaaS, and how brands can own their audience.

What You’ll Learn:

• Why companies should think of themselves as media companies, not just product or service providers

• How Melissa’s experience at BuzzFeed, Cheddar, and ClickUp shaped her approach to modern marketing

• The concept of building a “media ecosystem” instead of relying on paid advertising channels

• Why owning your audience is more valuable than renting attention through ads

• How storytelling and consistent content creation drive long-term brand growth

• The shift from short-term performance marketing to long-term brand building strategies

• What it takes operationally to build and sustain a content-driven growth engine

• How B2B companies can leverage media strategies traditionally used by consumer brands

This conversation highlights a fundamental shift in how businesses approach growth: moving away from dependency on paid channels toward building owned platforms that compound over time. Melissa Rosenthal makes a compelling case that the future belongs to companies that invest in storytelling, audience-building, and media infrastructure—turning marketing from a cost center into a scalable, strategic asset.

To learn more about Melissa Rosenthal and her work, visit outlever.com.

In this episode of the Achieve Podcast, host Jessie Warner speaks with Nate Brown, co-founder of CX Accelerator and a leader in the customer experience (CX) space, about the evolution of CX as a discipline and the importance of building community, strategy, and intentionality around customer relationships.

What You’ll Learn:

• Why customer experience should be approached as a strategic function rather than a reactive support role

• How Nate Brown’s early career shaped his perspective on meaningful customer engagement

• The importance of finding and building community within emerging professional fields

• Key differences between traditional customer service and modern customer experience strategy

• How organizations can shift from transactional interactions to relationship-driven experiences

• The role of leadership in embedding customer-centric thinking across a business

• Why curiosity and continuous learning are essential for success in CX

• How CX Accelerator was created to fill a gap in education, connection, and professional development

This conversation highlights the transformation of customer experience from a misunderstood concept into a critical business discipline. Nate Brown emphasizes that organizations must move beyond surface-level service improvements and instead commit to a deeper, more intentional understanding of their customers. By fostering community, encouraging learning, and aligning CX with business strategy, companies can create lasting value for both their customers and their teams.

To learn more about Nate Brown and his work, visit cxaccelerator.com.

In this episode of the Achieve Podcast, host Jessie Warner speaks with Shan Padda, co-founder and CEO of Harvard MedTech, about building mission-driven companies and addressing the opioid crisis through innovative, non-pharmaceutical solutions. The conversation centers on how technology, particularly virtual reality, can transform the treatment of trauma, chronic pain, and behavioral health challenges.

What You’ll Learn:

• Why successful entrepreneurs often shift toward mission-driven work later in their careers

• How the opioid crisis is closely tied to untreated trauma, PTSD, and mental health conditions

• The importance of treating the whole person rather than isolated symptoms

• How virtual reality can be used as a therapeutic tool to rewire thought patterns and build resilience

• Why non-pharmaceutical approaches can be as effective as traditional pain management methods

• How immersive environments influence brain function and emotional responses

• The unique needs of veteran populations and others dealing with long-term trauma

• What it takes to design scalable healthcare solutions that combine technology and behavioral science

This episode highlights the power of aligning innovation with purpose, showing how addressing root causes rather than symptoms can lead to more effective and lasting outcomes. Shan Padda’s work demonstrates how emerging technologies like virtual reality can redefine healthcare by offering holistic, patient-centered solutions that reduce dependency on traditional medications while improving quality of life.

To learn more about Shan Padda and his work, visit harvardmedtech.com.

In this episode, host Steven Bunker speaks with Joan Burge, founder and CEO of Office Dynamics International, a pioneer in training and development for administrative professionals. Joan shares how she built an entirely new industry, navigated decades of entrepreneurial challenges, and continues evolving her business while empowering professionals and women leaders.

What You’ll Learn:

• How Joan Burge identified a gap in professional development for administrative professionals and built a business around solving it
• Why persistence and belief in your mission are essential when building something the market does not yet recognize
• The importance of building a strong team that can sustain a company through crises, leadership transitions, and personal challenges
• How adapting quickly to change, such as pivoting to virtual training during the pandemic, can unlock new global opportunities
• Why leading with empathy, collaboration, and “heart” can transform team culture and improve leadership effectiveness
• How maintaining personal well-being directly impacts creativity, energy, and long-term leadership performance
• Practical ways entrepreneurs can use AI to accelerate content creation, clarify ideas, and streamline marketing processes
• Why strong personal relationships and mentorship networks are essential for navigating the loneliness and complexity of entrepreneurship

Throughout the conversation, Joan reflects on the determination required to build a business over decades, from cold-calling early clients to nearly closing her doors multiple times before reaching sustained growth. Her story highlights the power of resilience, adaptability, and continuous learning embracing new tools like AI, evolving leadership styles, and pursuing new missions such as empowering women leaders. Ultimately, Joan emphasizes that long-term success comes from persistence, meaningful relationships, and the willingness to keep testing new ideas while staying true to your purpose.

To learn more about Joan Burge and their work, visit officedynamics.com

In this episode, host Jessie Warner sits down with Matthew Christou, co-founder of Big League Clean, to discuss his entrepreneurial journey and the lessons learned while building a fast-growing commercial cleaning company. Matthew shares how early setbacks, strategic partnerships, and a relentless commitment to growth helped him transform a struggling startup into a seven-figure business.

What You’ll Learn:

• Why developing a personal “hunger for greatness” can shape long-term entrepreneurial ambition.
• How early business failures can serve as valuable learning experiences rather than setbacks.
• The importance of finding the right business partner who shares your vision and work ethic.
• What it really looks like to build a company during the early stages, including financial pressure and personal sacrifice.
• How systems, delegation, and building the right team become critical as a company begins to scale.
• Why fast and consistent client communication can become a competitive advantage in service businesses.
• How identifying consolidation opportunities within fragmented industries can unlock major growth.
• Why persistence, resilience, and long-term thinking are essential traits for founders navigating the startup journey.

In this conversation, Matthew Christou highlights the realities of entrepreneurship—from early failures and financial hardship to building a thriving company through discipline, partnership, and operational focus. His story illustrates how persistence, strong systems, and a clear vision can turn even the most challenging beginnings into meaningful business success.

To learn more about Matthew Christou and their work, visit bigleagueclean.com

In this episode, host Taylor Baker speaks with Gina and Brian Kingdeski, founders and owners of Trinity Design and Construction, about their journey in real estate investing and their work creating affordable co-living housing through PadSplit properties. Drawing on decades of experience in home building, sales, and property renovation, they discuss how market shifts led them to pivot from vacation rentals to innovative workforce housing solutions.

What You’ll Learn:

• How decades of experience in home building, sales, and property renovation shaped the Kingdeskis’ approach to real estate investing
• Why shifting market conditions pushed them to pivot from vacation rentals to co-living housing models
• What PadSplit properties are and how they provide affordable housing for workforce tenants
• The operational and design considerations involved in converting traditional homes into co-living spaces
• How real estate investors can identify emerging opportunities in saturated or changing markets
• The role of partnerships, construction expertise, and systems in scaling a real estate portfolio
• How providing affordable housing can create both financial returns and meaningful community impact
• Lessons from building a business as a couple and navigating the challenges of entrepreneurship together

Gina and Brian’s story highlights the importance of adaptability and innovation in real estate. By recognizing changes in the short-term rental market and pivoting toward co-living housing, they built a model that addresses both investor opportunity and a growing need for affordable workforce housing. Their experience shows how industry knowledge, strategic thinking, and a willingness to evolve can transform challenges into impactful business ventures.

To learn more about Gina and Brian Kingdeski and their work, visit trinitydesignconstruction.com

In this episode of the Achieve Podcast, host Jessie Warner speaks with Peter Lisoskie, a veteran technology leader and founder of Default, about the evolving role of artificial intelligence in business and how entrepreneurs can build human-centered technology in an increasingly automated world.

What You’ll Learn:

• Why modern startups can scale effectively with very small teams by leveraging AI and automation.

• How Peter’s career leading product and technology teams at major companies shaped his entrepreneurial approach.

• The importance of keeping human needs and values at the center of rapidly advancing technologies.

• How the transition from the knowledge economy to the “intelligence age” is reshaping work and opportunity.

• Why the quality of questions you ask AI tools directly impacts the value of the output you receive.

• How entrepreneurs can adapt to technological disruption instead of resisting it.

• Why many founders are intentionally building leaner, more agile companies rather than large organizations.

• How failure, experimentation, and experience play a critical role in long-term entrepreneurial success.

  
  

Throughout the conversation, Peter Lisoskie reflects on decades in the technology industry—from leading large teams at global companies to launching multiple startups—and shares his perspective on the profound changes being driven by AI. While automation will inevitably reshape jobs and industries, he emphasizes that innovation also creates new opportunities for those willing to adapt. By combining emerging technologies with a strong focus on human impact, entrepreneurs can build businesses that are both efficient and meaningful in the intelligence-driven economy.

To learn more about Peter Lisoskie and his work, visit defaulteffect.com.

In this episode of the Achieve Podcast, host Jessie Warner speaks with Arvind Sarin, Chairman and CEO of Copper Digital, about building a technology company that solves real-world healthcare problems. The conversation explores Arvind’s entrepreneurial journey, the evolution of his company, and how AI-powered tools are transforming documentation and efficiency in the home health industry.

What You’ll Learn:

• How identifying a very specific, underserved niche can create powerful opportunities for innovation and growth.

• Why solving a real operational pain point for customers is more valuable than simply building impressive technology.

• How AI and automation can dramatically reduce administrative burden in healthcare workflows.

• The importance of adaptability when transitioning a company through multiple technology waves, from mobile development to AI-driven platforms.

• Lessons from an immigrant founder’s journey, including resilience, long-term thinking, and willingness to take risks.

• Why deep industry understanding is critical when building products for highly regulated sectors like healthcare.

• How strong teams and trusted partnerships play a central role in scaling a technology company.

• The mindset entrepreneurs need to stay focused on long-term value while navigating the uncertainty of startup growth.

  
  

Throughout the conversation, Arvind Sarin shares how focusing on practical solutions, listening closely to customers, and continuously evolving with technology enabled his company to carve out a unique position in the healthcare technology landscape. His story highlights how persistence, domain expertise, and disciplined innovation can transform a small startup into a platform that meaningfully improves efficiency for healthcare providers while ultimately benefiting patient care.

To learn more about Arvind Sarin and his work, visit copperdigital.com.