Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity.

In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024.

Scroll down to get your free copy of our Buyer's Guide, new for 2024!

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode we're going to be discussing the challenges businesses face when selecting an IT company, drawing parallels to buying a car and emphasising the need for a structured approach.

I'll also be sharing the importance of aligning IT strategy with business objectives and the potential benefits of a comanaged IT environment.

If you want some insights into the initial 90 days with a new IT provider, the significance of responsive and effective support, and need to know when you should be considering a change in your IT support provider, this episode is a must-listen.

So, sit back, hit that play button, and let's dive into this insightful discussion on navigating the landscape of IT support providers.

Check out our complete guide to buying IT services in 2024.

Psst! Want to get more 'Techcess' in your business?

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here - https://www.techcesspodcast.com 

Techcess is a podcast from 

 Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed!

Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity.

In today's episode, we're diving into the world of smartphone hacking.

Whether you're using the latest iPhone or an Android device, it's important to know the signs that your phone may be hacked and what steps you can take to prevent it.

We'll cover the seven key signs to watch out for, from unusual pop-ups to increased data usage, and even a camera indicator light that mysteriously turns on.

But don't worry, we've got you covered with tips on how to protect your phone and what to do if you suspect it's been compromised.

Listen until the end for some intriguing intel, Techcess Annie’s Tech Update and a humorous tech-related joke with “Gigglebytes”.

Hi and welcome to the Techcess podcast. I'm Mark Riddell and in this episode I'm talking to you about how you can identify the 7 signs your phone is hacked!

Detecting phone hacks

The episode lists various ways in which hackers can gain unauthorized access to smartphones.

These methods include phishing scams, SIM swapping attacks, malicious apps, unsecured public Wi-Fi networks, exploiting operating system vulnerabilities, and the sneaky technique of "Juice Jacking" through compromised charging stations or cables.

• These signs include
• 
  
• Unusual pop-ups
• 
  
• Increased data usage
• 
  
• The presence of unknown apps
• 
  
• Rapid battery drainage
• 
  
• Inability to log into accounts
• 
  
• Unexpected two-factor authentication code requests
• 
  
• The camera indicator light turning on without user input

The 7 signs your phone is hacked

The podcast episode focuses in on the seven signs that can alert users to a potential phone hack security breach.

·         These signs include

·         Unusual pop-ups

·         Increased data usage

·         The presence of unknown apps

·         Rapid battery drainage

·         Inability to log into accounts

·         Unexpected two-factor authentication code requests

·         The camera indicator light turning on without user input

Recognising these signs can help users take appropriate actions to secure their devices.

What to Do If Your Phone Is Hacked:

The episode provides practical steps to take if a phone hack is suspected.

Firstly, changing passwords, especially for crucial accounts like email, is crucial.

The podcast episode recommends some other solutions to the problem including considering a factory reset.

What you'll learn from listening to this episode of Techcess

Ways your phone can be hacked

- Phishing scams (via email, text, or SMS)

- SIM...

Hi, this is Mark Riddell, host of the Techcess podcast.

We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send the episode to your boss to listen to, asap!

As I recently spoke at a Cyber Lunch and Learn event, a question caught my attention: Do cybercriminals target all businesses equally? The answer is no, and in this episode, we'll explore the industries most vulnerable to cybercrime.

However, there's one industry on the list that may not apply to our listeners, yet it's still a shocker given the level of expertise and the value of the data within that industry! 

But before we dig into the details, let's start with a quick introduction.

Cybersecurity is a subject we've covered extensively on this podcast, and for good reason - it's the number one threat facing businesses today. 

In the midst of a global digital transformation, where technology is advancing and businesses are moving towards the cloud, AI, blockchain, and Web 3.0, the possibilities seem limitless.

However, with these advancements come vulnerabilities, and cybercrime is on the rise year after year.

In fact, the pandemic and the shift to remote work have only accelerated cyberattacks.

With employees working from home or public spaces, securing an IT estate has become more complex than ever. Unfortunately, cybersecurity remains an underinvested area for many businesses—most don't even have a dedicated cybersecurity budget.

This podcast aims to shed light on this critical issue and encourage businesses to take proactive measures.

Now, it's important to note that cyber criminals don't target only big tech giants and government agencies. Small and medium-sized businesses are equally at risk and often fall victim to cyberattacks.

The consequences are not limited to immediate financial loss but can also entail long-term damage to a company's brand, loss of customer trust, potential legal costs, and the high expenses associated with recovery.

In this episode I'll be revealing the percentage of cyber attacks that target small businesses, and how many of those businesses that suffer an attack go out of business within six months.

The impact may not be immediate, but the implications on cash flow, sales, and customer loyalty can deal a devastating blow.

You'll definitely want to listen in as we get into the top five industries most affected by cybercrime in the UK.

Whether you're in these industries or not, this episode will provide valuable insights to help you safeguard your business.

• Does cybercrime affect all industries equally?
• The significance of cyber security in all businesses.
• The impact of global digital transformation and technological advancements.
• The double-edged sword of technology, with limitless possibilities and vulnerabilities.
• Why we're not mentioning industries least affected by cybercrime!
• Some statistics around cyberattacks on small businesses.

00:00:00 Top 5 industries affected by cybercrime 00:04:09 Cybersecurity overlooked: Businesses lack budget and awareness. 00:07:38 Cybersecurity: Can you outrun the bear? 00:11:35 Anthem cyberattack: stats and numbers. 00:15:56 Cyberattacks on manufacturing - the impacts.

One of the most important issues when it comes to managing passwords in a business is creating and enforcing a password policy.

This policy should require employees to create strong passwords that are difficult to guess, and to change their passwords on a regular basis.

Additionally, the policy should prohibit employees from sharing their passwords with others.

But this is an incredibly difficult policy to project manage and keep check on.

Here's the link to the guide Mark mentions in the episode:

https://m3networks.co.uk/itguides/everything-you-need-to-know-about-password-managers-for-your-business/

"Passwords are a necessary evil hated by everyone. And yes, that even includes us IT professionals. Now, everyone knows deep down that they should try harder with their passwords, but everything about them just seems difficult because great passwords are really difficult to think up, even harder to remember.

And it's highly frustrating when you get them wrong and you have to reset them. And this is what encourages people into sloppy habits, such as relying on weak passwords or reusing them across multiple logins."

Tech Topics covered in this episode:

• The frustrations of remembering passwords
• Passwords are being phased out
• What can you do in the meantime?
• The benefits of using a password manager
• The risks of using a password manager
• What Mark personally uses and why he uses it

If you'd like Mark to offer you some free guidance on where you currently stand when it comes to password protection in your own business, book a free 30 minute chat with him now.

Book a free chat with Mark!

If you're at risk of a security breach, he'll help you figure out a way to mitigate that risk!

Previous episodes you might like to check out for a more in-depth listen:

Want to get more 'Techcess' in your business?

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "

While Windows 11 is only just celebrating its first birthday, we’re already hearing our first rumours about what Windows 12 will have in store.

There’s no rush for the time being – we won’t see this new operating system until the back end of 2024 – but we love to be ready for what’s coming next, so here’s what we know so far…

And Techcess Annie is here to tell you what that is!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

In case you didn't already know... (where have you been living?!)

Office 365 is a subscription-based office software suite from Microsoft.

It includes the applications Word, Excel, PowerPoint, OneNote, Outlook, Publisher and Access.

Obviously Word and Excel are very commonly known, as most people who use a computer have either worked in those applications at some point.

The suite is available for both personal and business use.

In addition to the standard office applications, Office 365 also includes features such as cloud storage and Skype for Business.

And the thing is, it’s not just large faceless corporate head offices that are making use of it.

Office 365 can be used by businesses of any, and all sizes.

And a lot of them have made one particular tool very famous recently.

After all, how many Teams calls have you been on since the pandemic?

Yep, another Office 365 favourite.

Another useful feature; businesses can use Office 365 to collaboratively work on documents, share calendars and messages, and hold online meetings.

The suite also includes a number of applications that can be used to create professional-looking documents, presentations and spreadsheets.

So, now we’ve established how useful this software is, let’s talk about whether or not you’re paying what you should be for it.

Listen to the episode to learn the answer.

"As a Microsoft partner, we resell Office 365 licences to our customers. Our purchase price is less than the price Microsoft charges directly, so we're already making a margin. Now, granted, it's not much, certainly not enough to live on, which is why we don't sell Office 365 to a business unless they are an IT support customer first. Because if you factor in the set up time and then dealing with the support requests, we'd likely never make any money from it. And profit isn't a dirty word in business. Just like you, we have to make a profit from the things that we sell. So for us, it's very much a value add product."

Tech Topics covered in this episode:

• Microsoft Office 365
• How the software is sold
• Why some companies charge more for Office 365
• The various reasons you might be overpaying
• Do you even need your licenses in the first place?

If you'd like Mark to offer you some free guidance on where you currently stand when it comes to Office 365 in your own business, book a free 30 minute chat with him now.

Book a free chat with Mark!

If you're overpaying or paying for the wrong things, he'll help you find out.

Previous episodes you might like to check out for a more in-depth listen:

Want to get more...

Microsoft Teams has fast become one of THE most useful business tools for the way we work today.

No matter where your people work from, they can communicate and collaborate quickly and reliably.

But this remote way of working can also open the door to some MAJOR security issues.

And Techcess Annie is here to explain them all to you!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

If you've been listening to Techcess for a while, you'll know we have our chosen charity partners throughout the year.

Every three months we team up with a new partner, and directly connect our customer feedback (which is always excellent) to our charity giving.

We do this so that we can make a serious impact on our local area at m3 Networks HQ.

This quarter, we're delighted to be working with Saints in the Community, based at McDiarmid Park - yes that McDiarmid Park, in Perth.

The St Johnstone FC Community Department was established in 1992 with the initial emphasis being on developing a network of football coaching courses for children and young people, along side providing SFA Coach Education Programme.

It's now widely recognised that sport can be a force for good which produces numerous social benefits including improving self esteem and inspiring kids to become more active participants within their communities .

Tech Topics covered in this episode:

• How are we helping Saints in the Community?
• Who is Danny Griffin and what's his history in SPL (including time spent at St Johnstone, and Arbroath?
• Who is Francis Smith?
• What do Saints in the Community do to improve opportunities for young people, and ease child poverty? 

Click if you want to become a corporate supporter like m3

Click here to help through volunteering

Email them

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the

When you think about tools for remote working and chatting online, one of the first names in your mind is Zoom.

But its popularity has opened the door for cyber criminals.

They’re using its name to steal sensitive data.

Listen to learn about six sites that are lying to you to steal your details.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

When it comes to running a business, it can be stressful enough just keeping things ticking over.

Throw in the constant threat of a cyber attack toppling things into the mix, and you've got a serious case of hair-greying operations.

Thankfully, this episode of Techcess is all about bringing the subject of defending your business from cyber crime back on the important to do list.

And not only that, but that you're investing the correct amounts of budget into the correct things.

Because when it comes to the risk of cost to your business from suffering a cyber attack, investment in prevention is always going to be cheaper.

**Download the free PDF guide Mark mentions using THIS link! 

(You don't have to give any details and the download isn't hidden behind any email subscribe button!)**

"Most people just aren't taking cybercrime seriously and are still the weakest link in the chain. And we estimate that up to 80% of cybercrime that we deal with has started because a human made a mistake. Well, then there's three key areas that you need to focus on for your defence. Strategy number one is having the right tools. And the trick here is to put in place a blend of cybersecurity measures that protect your business to a high level without overly inconvenience in your staff. Secondly, you want to have the right systems. Now, unfortunately, you can't rely upon security tools alone to protect the business. They have to be used in the right way, which means implementing and policing systems."

**Once again, if you want to download the free "The business owners complete guide to defend and invest" download, you can do that here!

Tech Topics covered in this episode:

• 'Defend'
• Removing the opportunities for the 'burglars' circling your business
• The three key drivers of the rise in cyber crime
• 'Invest' 
• What to invest in, and how much you should invest

Previous episodes Mark references that you might like to check out for a more in-depth listen:

Do you know your phishing from your vishing and smishing?

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more...

Microsoft has become the leader of productivity over many decades. Can you imagine doing your day to day work without their software?

So it’s no surprise the tech giant recently conducted a major new survey into productivity in the workplace – and some of the results might surprise you.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

In a recent episode, we talked you through the various types of phishing attacks you need to be aware of.

Here's a link to listen if you haven't yet.

https://www.techcesspodcast.com/do-you-know-your-phishing-from-your-vishing-or-smishing/ 

This week, we're going one further and giving you a complete walk through guide on phishing

**Download the free PDF guide Mark mentions using THIS link! https://m3networks.co.uk/free-guides/the-business-owners-complete-guide-to-phishing

(You don't have to give any details and the download isn't hidden behind any email subscribe button!)**

"Here are some scary stats for you. Now, last year, 83% of organisations reported experienced phishing attacks and that was up 28% from 2020. And it's expected to that there will be additional 6 billion phishing attacks this year. A third of all phishing emails are opened. And that's quite an eyewatering statistic if you think about how many people in your business and how many people receive phishing attacks on a daily basis, that a third of them will actually be opened. And around 90% of data breaches occur as a result of phishing. So it's very lucrative for the cyber criminals out there. One in 99 emails is a phishing attack and 25% of these slip through the security fiters in your Microsoft inbox because no system is 100% effective, right? I've said that several times on the show. So there's always going to be a chance that a phishing attack email will get through to one or more of your users. 60% of successful phishing attacks actually result in lost data, so that's over half of them. And 52% result in a compromise of login credentials. So one of your users will be tricked into giving away their username and password for their email system or some other system because cybercriminals have set up a fake login page and tricked them into thinking it was the real login page and they've gone and given away their credentials."

**Once again, if you want to download the free "The business owners complete guide to phishing" download, you can do that here:

https://m3networks.co.uk/free-guides/the-business-owners-complete-guide-to-phishing/**

Tech Topics covered in this episode:

Phishing

Whaling

Middle-man phishing

Clone phishing

Previous episodes Mark references that you might like to check out for a more in-depth listen:

Do you know your phishing from your vishing and smishing?

We all use our phones for a lot more than sending messages and making the occasional call.

And that means most of your staff are probably using their personal mobile for work now and then. Everyone does it.

The downside of this is it puts your business data at risk. If it can be accessed on a personal mobile and that device gets breached, that’s a risk.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

You know what it's like. Trying to send an email and then you find out - file too large.

Argghhhhh!

Good news.

Microsoft is about to solve this.

Learn more about this on this week's new "Tech Update" bonus episode.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Last week we talked you through the question you need to ask to test the level of competency your chosen IT support provider has.

Here's a link to listen if you haven't yet.

https://www.techcesspodcast.com/ask-your-it-company-this-question-to-find-out-whether-they-have-your-cyber-security-covered/

This week, we're going one further. 

We're walking you through the actual process we take during a discovery call.

We'll share with you the very questions and topics we discuss that are designed to get you thinking about your current IT systems.

We're hoping that when you've heard them, you'll either:

A> Realise your chosen IT support provider is on top of its game and you can breathe a massive sigh of relief.

B> Realise your chosen IT support provider is a mess, and that you need to replace them before things get too serious.

"Where is the business storing its data? Now, this is quite often a question that people struggle with because they will say things like, "Yeah, we've got SharePoint and Office 365", or "we've got Dropbox", or "we've got a little network attached storage device". But the reality is, is that for most businesses, their data is really spread all over the place in many different areas.

And the worrying thing for business owners is that they don't actually know where all their data lives. And this is something that's really important because if you don't know where your data is, it becomes very difficult to back that up."

Tech Topics covered in this episode:

Connectivity

Email systems

Phone systems

Storage

Backup

Previous episodes Mark references that you might like to check out for a more in-depth listen:

Microsoft Office 365 Backup - Know Your Responsibilities

https://www.techcesspodcast.com/microsoft-office-365-backup-know-your-responsibilities-see-show-notes-for-lower-bandwidth-version/

SOGEA - So What? (About the ISDN switch off)

https://www.techcesspodcast.com/sogea-so-what-telecoms-changes-you-need-to-know/

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their...

If your business uses a cloud server, you absolutely need to listen to this episode!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

There are so many IT service providers out there.

But not all of them are the same.

At m3 we obviously pride ourselves as being among the best and most professional out there, but on the other end of the scale you might be putting your business at risk if yours is totally incompetent.

Thankfully, the Techcess podcast is here to help you.

In this episode of Techcess, Mark Riddell from m3 Networks  shares with us one simple question you can ask your IT services provider.

The answer they give will help you establish whether or not they have your cyber security needs covered.

The question Mark suggests is around patching.

Listen to the episode to find out more about why this question is so crucial for the security of your business!

"Most people do not know whether the IT companies are actually patching their systems on a regular basis. And quite often during those conversations they'll say, well, I'll go and ask them that question and hand in hand every single time so far when a potential customer has gone and asked their current IT provider if they have a patch management service in place to patch their operating systems on a weekly basis, it always comes back. As I know, or even worse, we had someone asked the IT company and they spoke to their account manager at the IT company and their account manager didn't even know if patch management was part of their service. And this is actually quite shocking."

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here -

You're about to get much faster USB speeds using your existing stuff.

USB 4 v2.0 is coming.

Listen to this tech update to hear what that means for you and your work flow.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

It might seem like a great idea at the time, but transferring your business operations to fully working from home carries risks.

Even working part time remotely can uncover some logistical issues you might not have immediately thought of.

In this episode of Techcess, Mark Riddell from m3 Networks  talks us through some of the things we might need to know if we're going to commit.

(Here's the desk that Mark references in the episode - https://thestagandbear.co.uk/

He says it's a recommendation for a Scottish-based, sustainable wood product that can be setup in minutes without needing any tools. Ideal for those working from the kitchen table.)

In this episode we feel it's important you're educated on some of the implications and considerations of home-based business operations.

These are:

The removal of the commute, and the benefits of that

The efficiency options, such as monitors and their equipment

Their desk set up (will they be on a kitchen table?)

Logistics like phone and wi-fi considerations

"The ideal setup, is that the setup that people are using at home mirrors what they have in the office.

So if someone is in the office with an all singing, all dancing PC with dual screens, or even triple screens nowadays, and they've got a nice ergonomic, fancy keyboard and a wireless mouse and all those kind of things....

That's great.

But if they're sitting at home on their kitchen table on an old laptop, that takes 20 minutes to boot up and has got a tiny little 14 inch screen... you know, the keyboard's all worn out... doesn't feel that great....

They're using the track pad instead of a nice fancy Logitech mouse or whatever.

Then of course, they're not gonna be as productive in that setup as they would be in the office because, let's face it, having dual monitors is, you know, one of the biggest productivity hacks to come into the tech space. I don't think anyone that's ever moved to dual monitors has ever said I'd love to go back to a single screen."

In an area with restricted data? Click this for a smaller sized version of the episode.

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping...

Cyber criminals have a reputation for constantly coming up with new ways to scam us into handing over login details or sensitive data.

And while you might think your team would spot an attempted attack, you could be surprised. We’ve seen a lot of intelligent people – including many business leaders – caught out over the years.

One of the latest scams is very retro… and that seems to be why people are falling for it.

Play the episode to hear it.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Your data may seem totally secure right now.

After all, you're signed up to Cyber Essentials.

I mean, that's what you're paying for, right?

Oh dear.

We might have some alarming news for you.

Your Cyber Essentials agreement may well not be enough to cover you in the event that something happens.

Need a quick brush up on what Cyber Essentials actually is?

Here's the relevant episode.

In this episode we wanted you to be made fully aware of the three things you need to implement if you want to ensure you don't get bad news in the awful event that you need to make an insurance claim!

These are:

Being properly sorted out and paid up in Cyber Essentials.

Ensuring everyone has had necessary Security Awareness Training

Enabling Multi Factor Authentication - yes even you!

If you prefer reading to listening, you can download the full printable written-to-be-read transcript of the episode by clicking the below link.

Episode 57 transcript

Mark from m3 Networks talks us through everything we need to know when it comes to being aware of these cyberthreats.

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 57 

"In this episode of Techcess I'm going to explain some of the ways that you can reduce the cost of your cyber insurance by having effective cybercurity protection in place.

Do you have a cyber insurance policy in place for your business or are you considering taking out a cyber insurance policy?

Most people won't know this, but cyber insurance premiums have gone up 92% in the last twelve months here in the UK.

And one of the problems with cyber insurance is that the insurers just don't have the tools to be able to detect the cybersecurity posture of your business.

So how do they know how good your cybersecurity is?

How do they see and measure the effectiveness of the cyber security measures that you have in place with your IT provider?

One of the things that the insurance industry does understand is that prevention is far better than the cure, because they don't want to pay out on claims.

In fact, the insurance industry hates claims. This is the thing that they try and actively avoid. Claims don't just cost them in paying money - actual cash - out.

They actually cost them massively in the admin and the effort required to process and manage and investigate claims. There's a few key things here that insurers will be looking out for and potentially asking you for. So when...

There are hundreds of thousands of browser extensions designed to help us to save time, be more productive, and personalise our online experience.

And while the majority of them do what they’re supposed to, some are not designed to help you at all!

As the business owner, you might also look into controlling which extensions can be installed by your team.

We can help with this, as well as looking at up-to-date software protection and (fun) security training for your team.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Phishing, vishing, smishing - all types of cyberattacks that you need to be aware of.

You probably already know all about phishing, and if you don't you can check out our other episodes of Techcess in which we ran you through what those are how they work.

Here you go!

https://www.techcesspodcast.com/how-to-spot-a-phishing-attack-top-tips-for-preventing-social-engineering-techcess/

https://www.techcesspodcast.com/what-is-business-email-compromise-bec-aka-phishing-how-scammers-trick-you-into-sending-them-money-and-how-you-can-prevent-it-techcess-technology-business-success/

But to summarise right now, in short someone sends you a fake email that looks like it's from a credible source in order to get you to click on a link or give away your personal information.

Let's draw on episode eight of Techcess for a quick catch up on phishing...

"So we're talking purely about being able to spot efficient emails and some of the ways that attackers will try and trick you into taking some action or doing whatever is they want you. So the first thing we are gonna talk about is who the email was from. Okay. So focusing on the, from header in your email, now, I just want to say, if you are checking your email on your phone, you quite often do not see the actual email address that the email comes from.

You'll just see the sender's name and that name can be made up to be anything, regardless of who the email address is from. Okay. You wanna make sure if you're on a mobile you'd normally if you click on the email name, it will expand and I'll actually show you the email address that email came from. So that's the first thing to check, and we know that I think it's about 70% of email is read on a mobile phone.

So it's quite a common thing. So make sure you are checking that you can see the phone address on your smartphone or tablet or one of them word device you're using to read your email. So the first thing. Do you recognize the sender's email address? And that seems quite an obvious one, but you know, make sure that the email address is someone that you would normally or regularly communicate with."

If you want you can click here to listen to more of that episode that goes more in depth on phishing:!

In this episode we wanted you to be made fully aware of the growing dangers of cyberattacks as these hackers and their methods become more sophisticated.

All of these attacks are very common and can be very successful, so it's important to be aware of them and know how to protect yourself.

One of the best ways to protect yourself is to never click on links or respond to messages from sources that you don't trust.

You should also never give out your personal information unless you're sure that the source is legitimate.

And always best to make sure that your computer is protected with antivirus software and a firewall.

If you prefer reading to listening, you can download the full printable written-to-be-read transcript of the episode by clicking the below link.

We're all guilty of struggling to come up with the 9,999th password we need for yet another online site or app.

And that's why we not only resort to using poor choices for passwords, we then also use them for everything!

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how thankfully the major platforms are moving away from passwords!

Soon you'll be able to use passkeys.  What are passkeys? We explain all in this episode!

If this episode gets you thinking about your own online security as well as your business, you can book in a free no obligation chat with us at m3 Networks so you can learn more about the issue and how we might be able to help you.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Hi, this is Mark Riddell, host of the Techcess podcast.

It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals.

Interestingly, quite the opposite is true.

We're going to discuss why cyber criminals are increasingly targeting smaller businesses instead of big corporations and provide you with a comprehensive list of the top ten things you need to be aware of when it comes to fending them off! 

From limited cybersecurity resources to underestimating the threat, we explore the vulnerabilities that small and medium sized businesses face and offer valuable insights to help protect your business from cyber attacks.

So grab a cup of coffee, sit back, and get ready to learn why cyber baddies love the little guys in this eye-opening episode of Techcess.

• Dangers of limited cybersecurity resources
• Danger of assumption that current IT providers have cybersecurity handled
• The issue with underestimating the value of data
• Why the potential for repeated attacks
•  Continued lack of investment in cybersecurity after a ransomware attack

[00:02:24] Big companies are less likely targets now.

[00:03:39] Budget constraints impact SMB cybersecurity vulnerability. Relying on IT may not suffice.

[00:09:23] Outsource cyber support often neglected, prioritize staff training.

[00:12:26] Backup, especially cloud backup, is essential.

[00:15:50] Cybercriminals want undetected attacks; response plans vital.

[00:20:47] All businesses share 80% of same tech. 20% is industry-specific tools.

[00:22:04] Most businesses have similar IT systems. Seek industry-specific advice for your business.

Book a free chat with Mark!

Have you checked out our episode offering a complete guide to buying IT services in 2023 yet? It comes with a free downloadable buyer's guide.

Check it out here.

Want to get more 'Techcess' in your business?

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

Office 365 is a great cloud-based solution for businesses of all sizes.

But when it comes to backup and disaster recovery, who is responsible?

Is it Microsoft, or is it the customer?

In this episode, we'll explore the shared responsibility model and discuss who is responsible for backing up your data.

The answer may surprise you.

It tends to surprise most people.

We'll also look at some of the restore options available to you if disaster strikes.

So don't wait - listen to episode 55 of Techcess to learn more about Microsoft Office 365 backup and disaster recovery!

Mark explains what it is you're responsible for, and what you can rely on Microsoft to look after, for you.

If you prefer reading to listening, you can download the full printable written-to-be-read transcript of the episode by clicking the below link.

http://traffic.libsyn.com/techcess/Techess_55_Microsoft_Office_365_Backup_Know_Your_Responsibilities.pdf

Mark from m3 Networks talks us through the shared responsibility model as well as your other options if you want more help with your backups.

In this episode...

• A common misconception around Microsoft Office 365

• The difference between the two customer models

• Don't use retention policies? Then it's all on YOU!

• When you should consider a third party back up solution?

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_55_Microsoft_Office_365_Backup_Know_Your_Responsibilities.pdf 

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 55 

"Now, I think it's a fair assumption to make that most people, if you ask them, they would say that they don't need to back up their Office 365 data.

They assume wrongly that Microsoft are backing up their data.

Now, there is a few things that Microsoft do to protect your data and they do give you some restore options up to a point.

However, one of the things that Microsoft actually say in their services agreement, it actually specifically says, and I'm quoting this, it says, "we recommend that you regularly back up your content and data that you store on the services, or store using third party apps and services".

So basically what Microsoft said is, look, we recommend that you take responsibility for this yourself.

And this is where the shared responsibility model comes in, which we're going to talk about just in a second.

What are the things that Microsoft actually do to protect your data?

Well, of course, they have redundancy and resiliency within...

Show me anyone who hasn't at some point had a moment of panic when they realise they've left a confidential document in the printer! Job applications, emails you've printed that you shouldn't... everyone... ahem! 'knows someone' who's been guilty of that at some point! 

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how that will soon be a thing of the past thanks to a feature in Windows 11 that's coming to Windows 10!

If this episode gets you thinking about your own workplace and how we might be able to offer you advice, you can book in a free no obligation chat with us at m3 Networks so you can learn more about the issue and how we might be able to help you.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Wi-Fi is a technology that allows devices like laptops, smartphones, and tablets to connect to the internet wirelessly.

It creates a network in your home or office using an access point, which is usually a router.

You can use Wi-Fi to connect to the internet anywhere in your home or office, as long as you're within range of the access point.

If you have a big house or office, however, you might find that your Wi-Fi signal doesn't reach all corners.

This can be frustrating, especially if you're trying to use the internet in a part of the house or office that's far from the access point.

Fortunately, there are ways to improve your Wi-Fi coverage.

1. Range extender (Good)

One option is to buy a range extender, which is a device that extends the reach of your Wi-Fi signal.

1. Mesh network (Better)

Another option is to buy a mesh network, which is a system of multiple access points that work together to give you full coverage throughout your home or office.

This episode is all about the mesh network.

Mark explains what a mesh network is, how it works and why you should give it serious consideration for your home network.

Make sure you grab a pen and paper to take notes as Mark from m3 Networks talks us through the best kept secret in home wi-fi on this week's episode of the Techcess technology podcast.

If you prefer to print off a written version to keep, you can do that by clicking this.

http://traffic.libsyn.com/techcess/Techess_54_Total_Coverage_Home_Wi_Fi_Under_150_pounds.pdf

In this episode you'll learn:

• What is mesh wi-fi?
• Why isn't our standard router any good?
• How this TPLink system works
• What kind of speeds can you get with the DECO P9?

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_54_Total_Coverage_Home_Wi_Fi_Under_150_pounds.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 54 

"Welcome to today's episode of Techcess.

I'm Mark Riddell and I want to talk to you about Wi-Fi.

Now, yes, it's pretty boring, it's pretty dry, but the thing with Wi-Fi is it's great when it works, but when it doesn't work, it's a total pain. It's really frustrating when you have poor Wi-Fi. And a lot of the time people say to me, well, yeah, it's great, I get a Wi-Fi signal throughout my house. But there's a big difference between having a Wi-Fi signal and actually having a signal that's strong enough to actually get any work done. So just because you are connected to your Wi-Fi doesn't mean it's actually suitable to do the tasks that you're trying to do online, especially when it comes to things

We've all had them. 

Those dodgy emails from what looks like our service provider but it's urging us to do something immediately to prevent something bad from happening.

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain more about what we mean when it comes to these new phishing tactics!

And she'll tell you what you need to do about it if you get one in the future!

If this episode sparks any concerns and you want to explore options, you can book in a free no obligation chat with us at m3 Networks so you can learn more about the issue and how we might be able to help you.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Well, that is just one of the many questions Mark from m3 Networks answers in this episode of the Techcess technology podcast.

Here's a quick spoiler - it stands for "Single Order Generic Ethernet Access"

If you enjoyed our previous telephony themed episode all about VoIP -

(this one: https://www.techcesspodcast.com/how-can-i-improve-my-chances-of-business-techcess-with-a-voip-system-techcess-m3-networks) 

then you'll definitely get a kick out of this one as it takes us way more in depth on the telecoms changes that are coming as part of the big switch off, gearing up towards Digital Britain in 2025.

In fact, if you've been trying to get your boss to switch over to VoIP, then this is the episode to get him to listen to!

As Mark explains, the big switch off is definitely happening, no matter what. The only variable is what your business plans for anticipating it.

In this episode you'll learn:

• What is SoGEA?
• Why are we talking about SoGEA now?
• BT are going to stop selling the known products
• What kind of speeds can you get with SoGEA?
• Have you already made the switch to SoGEA?
• What to do if you want to learn more about SoGEA! 

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_53_SoGEA_So_What.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 53

"Welcome to the Techcess Podcast. Now, in today's episode, I'm going to be telling you everything that you need to know about SoGEA. Now, SoGEA or S.O.G.E.A, is a new technology that has come into the telecoms market. Now, I always promise here in the show to never talk about technical stuff or use a lot of acronyms and try and make everything that I talk about easily and accessible for everyone to understand.

What does SoGEA stand for?

So, first of all, what does SoGEA even stand for? Right? So let's get the acronym out of the way. So it stands for Single Order Generic Ethernet Access. And basically what it is, it's a new way of providing broadband access to homes and businesses. Now, typically in the past, you have ordered a line and then had broadband enabled on that line, so there would have been a normal voice phone line and then broadband would be added onto it. But of course, over the years, as more people have relied on VoIP and the use of mobiles even in business, the use of a landline number that's on that broadband circuit has faded away. So nowadays, so many people just have broadband just for internet access. Like, for example, here at home, we have a typical broadband line with fibre to the cabinet service, but we have a line with that service enabled on it, right? And there's a phone number, but we never use that phone number. In fact, we don't even...

We've probably all experienced working from home in some way over the past couple of years.

For some businesses it's now become the new normal.

But is it all it's cracked up to be for the wider operations of a business?

In this Techcess Tech Update bonus podcast episode, Techcess Annie will point out some of the more negative aspects of that set up that you might not have considered before!

If this episode sparks any concerns and you want to explore options, you can book in a free no obligation chat with us at m3 Networks so you can learn more about the issue and how we might be able to help you.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Les Johnson is a remarkable human being. And we're not just saying that because he's done some magnificent design work for us here at m3 Networks.

Les has a heart-breaking story.

And it's what brought him into joining in with the campaign "Business Beats Cancer".

From hearing his story, we knew we needed to help him however we can, and this episode is part of an effort to do so.

This week's episode also provides us with an opportunity for a call back to a previous episode guest.

Remember Alison Henderson from episode 40?

Alison joined us from Dundee and Angus Chamber of Commerce.

We'll let you listen to hear for yourself how Alison fits in with this week's episode 😉

If you or your business are in visiting distance of Dundee, then you'll definitely want to listen to this episode.

Either way, you'll hopefully feel like supporting our friend Les Johnson in his campaign to raise awareness and funds for this very worthwhile cause...

As you'll know if you're a regular listener to the "Techcess" technology podcast, we're very enthusiastic in raising awareness of good causes and charitable organisations.

As Les explains, the organisers of this very worthwhile cause really want to give attendees an incredible night.

Any business in the area (or even from further afield if you're a Techcess fan!) that wants to donate either a prize of a cash donation, you can do so by contacting either Les or Alison directly.

Here is Les's LinkedIn profile for you to connect with him.

Here is Alison's.

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_52_Business_Beats_Cancer.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 52

"Welcome to Techcess

Les Johnson is joining me today to talk about "Business Beats Cancer Dundee", who are our charity partners for quarter three this year. And if you've been following the podcast, you'll know that we here at m3, we choose a charity once per quarter, so we support four charities per year, where we donate all of our customer feedback satisfaction to the charity and we convert all of that feedback into pounds. I mean, donate it at the end of the quarter. So Les is going to tell us all about the great work that they are doing over...

For the past couple of years, the tech world has been struggling with a huge shortage of chips.

But it’s not just tech businesses that are feeling the impact.

So many of the things we use every day contain a chip. Laptops and desktops, sure. But also household appliances, even our cars. It’s hard to find an electric device without a chip.

This shortage has the potential to disrupt our modern lives.

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain just what's happening and what you need to know about its impact on your own business!

If you have concerns you can book in a free no obligation chat with us at m3 Networks so you can learn more about the issue and how we might be able to help you.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Windows Server 2012 has been around for a while (not quite ten years) and it's now becoming officially obsolete.

Mark talks us through everything we need to know about the operating system's support options in this episode.

There are different aspects of it that will impact on different businesses, in different ways.

Regardless of the support agreement you have with Microsoft, Mark can talk you through your options. Scroll to find the link to book a chat. 

The burning question.

Will you be left hung out to dry, or will there be options available to you?

Well, Mark seems to think it's something you definitely need to be aware of.

"Well, the most important thing to remember about this is that once it's expired, the product will almost entirely be unprotected by Microsoft.

Microsoft will not release any security, updates and fixes, which means that your 2012 server is a sitting duck effectively."

During this episode of the Techcess technology podcast, Mark explains what we can expect to happen from Microsoft, following their end of life phasing of Windows Server 2012, including:

• What this move will mean for most Windows Server 2012 users 
• What you can do if you currently still have Windows Server 2012
• Mark's suggestion for how you can prepare for the changes coming to the Windows Server 2012 software

(Want to download your free copy of m3's IT services buyer's guide that Mark mentions in the episode?)

You can do that by clicking here: 

https://m3networks.co.uk/buyersguide

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techcess_51_Start_planning_to_replace_your_Windows_Server_2012_now.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 51

Techcess Episode 51 transcript

In today's episode of Techcess, I'm gonna be telling you everything you need to know about Windows Server 2012, and that it's going 'end of life', which means that it's coming to an end. And if you are still using windows server 2012, you need to listen to this episode so that you are informed and can make decisions before it gets too late, and you find out that your server's no longer receiving updates.

Windows server 2012 and Server 2012 R2, or release two, are going end...

Do you have staff located in places separately from your main operations?

This could cause big problems for your business if something goes wrong. And when it comes to your IT security, you're always at huge risk of this happening.

In this Techcess Tech Update bonus podcast episode, Techcess Annie will talk you through some of the factors you might need to become aware of!

Once you've listened, make sure you book in a free no obligation chat with us at m3 Networks so you can learn more about some of the things you can do to protect yourselves.

You can do that here.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

We've all been there.

Reaching for our phone where we expect it to be and... oh no. Where is it?

That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it.

Well, the good news is there could be a solution for this around the corner.

Learn more about this on this week's new "Tech Update" bonus episode.

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://www.techcesspodcast.com/episodes/

Want to get more 'Techcess' in your business?

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

If you're working with technology in your business, you probably assume that you're quite safe from attack.

You see big organisations getting phished and hacked - despite investing in IT security - and you think to yourself that it'll never happen to you.

Well, we're afraid to say, you're absolutely wrong.

If anything, you're more at risk than the bigger organisations.

As Mark reveals in this episode, he's confident that he'd be able to find leaks and holes in your cybersecurity, regardless of how good you think your antivirus software is.

During this episode of the Techcess technology podcast, Mark reveals several home truths regarding your company's data security, including:

• Most data breaches occur internally
• Your password is completely safe and nobody could possibly guess it
• Only opening emails from people you know is enough to protect you from attack

Seriously, take a listen to this episode, and determine whether you're confident enough in your company's data security to take the Techcess 57 Minute Data Security Challenge! 

(Want to download your free copy of m3's IT services buyer's guide that Mark mentions in the episode?)

You can do that by clicking here: 

https://m3networks.co.uk/buyersguide

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_50_The_57_minute_Techcess_Data_Security_Challenge.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 50

"Will you take the techcess 57 minute data security challenge?"

"Another misconception is that cybersecurity is an expense I can't afford. Fair enough. When you're running a business, of course you want to keep costs down. But the fact is, you stand to lose a lot more money if you take chances of your cybersecurity than if you just get the cover that your business needs in the first place. And when you consider the fact that noncompliance with things like GDPR can mean multi-million-pound fines and carries a thorough risk to your business or reputation, spending a bit of money and protecting your data is actually the smart thing to do.

IT security is an investment, not an unnecessary expense..."

Scroll down to read the full transcript on the bottom of this page or click the link above to get a printable version!

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages,

Do your staff do their own thing when it comes to the software and apps they're using and installing inside your business network?

You probably don't realise it, but they're putting your business and its IT security at huge risk by doing this.

There's a reason that bigger companies put huge restrictions on the apps and tools they use, and who can access them.

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how this can cause real problems!

And tells you what we at m3 Networks can do about it!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

So, as you've hopefully already learned about us, m3 Networks is a Perthshire-based IT business that provides innovative, cutting-edge solutions to businesses of all sizes.

With over 10 years of experience in the industry, m3 Networks has a proven track record of delivering tailored solutions that meet the specific needs of each and every customer.

So that's the sales pitch.

But what about the people behind the business?

What do you know about us? We suspect nowhere near enough, so for this episode. Mark is going to share the origin story behind the m3 Networks IT support business as it exists today.

(Want to download your free copy of m3's IT services buyer's guide that Mark mentions in the episode?)

You can do that by clicking here: 

https://m3networks.co.uk/buyersguide

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_49_the_tale_of_Techcess_Meet_Mark.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

In this episode you'll learn:

• What first got Mark interested in computers
• The young version of Mark offering 'tech support' 
• Redundancy and the aftermath, including Mark and Mary
• The three key areas m3 work on with new clients
• How you can actually meet Mark in person

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 49

"Meet mark the commodore 64 loving tech whizz - episode 48 transcript"

"And as the years went by, computers got more sophisticated and my obsession grew and any free time I had was spent either using a computer or learning about them..."

Scroll down to read the full transcript on the bottom of this page or click the link above to get a printable version!

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them

Have you dabbled with Microsoft Azure's facial recognition software?

Facial recognition is an increasingly popular form of biometric authentication that can be embedded into apps with little machine learning expertise.

The features include facial detection and identification, as well as the ability to match against your private repository or identify people by photographing them - all in a seamless user experience without any noticeable lag time!

You could apply this technology for things like introducing new users (who will need proof) access control where identifying oneself means granted permission; authenticating regular customers without having their card scanned each time they come through doors.

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how Microsoft is demonstrating true leadership by taking a big decision regarding this software!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

This is a report that has been produced by the Cyber Edge Group and is sponsored by one of m3 Networks partners, Connect Wise, which is one of the key tools that we use here internally, at m3 Networks.

You can download the report and take a look at it for yourself, here:

https://www.isc2.org/-/media/ISC2/Research/Cyberthreat-Defense-Report/2021/CyberEdge-2021-CDR-Report-v10--ISC2-Edition.ashx

We thought you'd find it's really insightful and felt that we wanted to let you know what's going on around the world when it comes to cyber attacks.

After all, you're a listener to this podcast, so we're confident you'd find it interesting.

The episode contains a lot of stats, but we're confident that Mark's done a great job of simplifying these for you, and helping you cut through the data to get the real TL;dr of what's contained in the report.

(Want to download your free copy of m3's IT services buyer's guide that Mark mentions in the episode?)

You can do that by clicking here: 

https://m3networks.co.uk/buyersguide

Click this is you're hard of hearing and want to just download and read the episode as a PDF:

http://traffic.libsyn.com/techcess/Techess_48_cyberthreat_defence_report.pdf

In an area with restricted data? Click this for a smaller sized version of the episode.

If you want to get an idea of the insights Mark talks us through in the episode of "2022 Cyberthreat Defense Report" then here's the headlines for you!

• There has been no let up in pressure on security teams
• There's a persistent shortfall of skilled IT security personnel
• Account takeover attacks are still growing as a threat
• Ransomware rates continue to climb
• Security teams accepting 'new normal'

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 47

"2022 cyberthreats defense report - episode 48 transcript"

"Let's crack on and talk about the top five insights for 2022.

Number 1 – no let up in pressure on security teams

So number one, there has been no let up in pressure on security teams.

Now, while the number of organisations that experienced a successful cyber attack actually dropped a touch from 86.2% in the previous survey last year to 85.3% in this one, the percentage victimised by six or more attacks increased to a new record of 40.7%.

And the number of respondents who think that is somewhat or very likely that the organisation will be successfully attacked in the coming year reached a new record of 76.1%.

So if you don't think that cyber attack is going to happen in your business, the data shows...

There are some pretty incredible stats shared in this bonus episode regarding the numbers of hours of wasted time most companies are enduring because of spam!

In this Techcess Tech Update bonus podcast episode, Techcess Annie will explain how much time is wasted, and what you can do about it!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

(Check out the transcript below to get the link to your free IT services buyer's guide that Mark mentions in the episode!)

Click this is you're hard of hearing and want to just download and read the episode as a PDF

In an area with restricted data? Click this for a smaller sized version of the episode.

First and foremost, recording calls can help to better your company's interactions with customers.

This is because businesses can go back and listen to past conversations in order to see what went well and what could be improved.

This is just one of the many benefits we outline in episode 47 of Techcess.

If you ever find yourself frustrated with your customer service interactions, record them and replay the recording for staff members.

You'll be able to recognise areas where improvement could occur while also giving employees a chance at self-reflection so they know what's best when it comes to time for them to again take care of clients!

The seven benefits of recording business phone calls coming in to your small or medium sized company which are explained by Mark are these:

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript of episode 47

"The benefits of recording business phone calls coming in to your small or medium sized business are huge!"

"In today's episode of Techess, I'm going to be talking about the benefits of recording business phone calls coming in to your small or medium sized business.

I think it's probably fair to say that when it comes to thinking about technology that can really help your business, call recording isn't one of the things that probably springs to mind. Why would it be? I mean, normally call recording is something that you hear when you phone into a call center - you know "all calls will be monitored and used for training purposes", et cetera, et cetera. So how can call recording benefit the average small, medium sized business out there? Well, keep listening on because I'm going to cover a number of areas where call recording can actually help benefit your business.

It's probably not too difficult to guess that the importance of call recording is all about improving your customer service. Because most businesses today understand that regardless of what it is that you do, the importance of excellent customer service is paramount. Because after all, keeping your customers happy is what sets you apart

Tomorrow's episode of Techcess we'll be talking you through the reasons you might want to consider recording business phone calls coming in to your offices.

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Tomorrow's episode of Techcess will explore major household brands who have implemented digital IT transformation in the past. And what we can learn from them!

We study Netflix, Lego and Kodak.

Make sure you're following the podcast in your favourite app to ensure you don't miss it!

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark

Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this.

But what about your PC?  Well good news!

Just for you, it's another Techcess Tech Update bonus podcast episode in which Annie will explain what's being done about privacy in Windows 11!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

Let's face it, we're all worried about our mobile technology security, and usually the operating systems have a solution for this.

But what about your PC?  Well good news!

Just for you, it's another Techcess Tech Update bonus podcast episode in which Annie will explain what's being done about privacy in Windows 11!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

You know me as Mark Riddell, host of the Techcess podcast.

But my job is being Managing Director of an IT support company named m3 Networks which is offering a range of managed services.

And a large part of that day job is fielding objections from people who think we're just scaremongering them into buying stuff.

But we don't need to use those kinds of underhand tactics.

We're a healthy, thriving business, with a healthy bottom line, and we work with customers that we know appreciate and understand the importance of IT and technology for their smooth operations.

But there are some business owners and IT decision makers we just can't help because they think we're just trying to sell them new stuff.

So this episode is for you if you're one of the staff members of such an organisation, and you're getting increasingly frustrated with your boss's apparent unwillingness to invest in keeping things running well.

We all know the frustration of waiting for a sluggish computer to load while deadlines loom.

The effects of slow technology are even more pronounced when trying to finish tasks before the weekend or a holiday. 

I recently stumbled across an article that made some concerning points about the growing number of employees contemplating quitting their jobs due to frustrations with their inadequate technology that impedes their work. 

Workers can easily assess whether their employers prioritise technology by its impact on job performance and overall satisfaction.

And they're now voting with their feet.

• Workers are quitting jobs due to poor technology
• There's a connection between employee satisfaction and investment in technology
• The trend is businesses are investing in higher-end tech for younger workforce
• Some actual statistics on workers leaving jobs due to inadequate technology 
• How to approach the boss for technology upgrades
• Key points to consider when requesting an upgrade

While upgrading technology may seem like a substantial financial investment for a lot of small and medium sized businesses, it actually offers numerous long-term benefits.

Waiting for prices to decrease or ideal circumstances may lead to missed opportunities and potential loss of valuable and even vital staff members.

The point of this episode is to empower the employees who desire more efficient tools for their work so they can approach their employers, highlighting the key advantages an upgrade would bring.

You can listen to the episode to hear them in detail, but these include increased productivity and efficiency, potential cost savings, utilisation of newer and better software, improved morale and overall increased job satisfaction.

Not to mention the positive perceptions from clients!

00:00:00 Old, slow tech reduces workplace productivity. 00:04:10 Upgrade: Time-saving, efficient, and productivity boosting. 00:07:51 Poor customer service reflects poorly on business. 00:13:00 Upgrade tech to avoid inefficiencies and downtime. 00:15:32 Businesses benefit from investing in technology.

Book a free chat with Mark!

Have you checked out our episode offering a complete guide to buying IT services in 2023 yet? It comes with a free downloadable buyer's guide.

Check it out 

(Scroll to get your free Cloud Migration Strategy checklist!)

Click this is you're hard of hearing and want to just download and read the episode as a PDF

You'd be forgiven for giving this more consideration that many other aspects of the IT in your business.

It's something you need to be absolutely sure of.

Get it right, and your business will certainly benefit in terms of both efficiency and cost.

Get it wrong though, and you'll be wishing you'd never even thought of the idea.

Mark talks us through what a cloud migration strategy is, and how to implement one.

Well that's what we're hoping to help you decide with this episode.

In the episode we mention m3's Cloud Migration Strategy check list - and here it is! Click to download.

You would have probably already seen the link to the PDF above.

Here's a very quick sneak preview of that transcript in which Mark offers advice to any businesses or individuals who are considering undertaking a cloud migration strategy.

Basically, there are two options.

"One is a shallow integration and this option means you'll move your entire onsite application to the cloud, making limited changes to the servers. You essentially lift your applications and systems as is and move them to the cloud as one. You may hear this being referred to as a lift and shift.

And option two is a deep cloud integration and with this option you modify your applications during the process of migration to take full advantage of the key cloud capabilities on offer. This may be relatively simple or may involve a more sophisticated modification.

Then you need to decide if a single or multicloud solution is best."

Want to get hold of the free buyers guide that Mark and the m3 Networks team have put together for you?

Click this link and you'll be taken to the download link where you can get your free copy!

https://m3networks.co.uk/buyersguide

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest...

At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox.

These are emails that arrive when you accept notifications on websites you're visiting and they're called notification spam.

Just for you, it's another Techcess Tech Update bonus podcast episode and we'll explain what's being done about them!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here. 

At m3 Networks we really feel for our customers present and future when it comes to those annoying emails that keep turning up in your inbox.

These are emails that arrive when you accept notifications on websites you're visiting and they're called notification spam.

Just for you, it's another Techcess Tech Update bonus podcast episode and we'll explain what's being done about them!

If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, check them out here - https://m3networks.co.uk/techcess

Book a free chat with Mark!

Get more valuable technology insights from m3's blog pages, here.

Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.

If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.

Thanks for listening! If you enjoy this episode, make sure you follow the podcast via your favourite app.

Fancy giving the Techcess technology podcast a review and rating? Click here.