Explore every episode of the podcast Tech Wingman

In this episode Vince shares the latest Microsoft 365 updates for businesses and IT pros. Highlights include new privacy features in Teams, smarter search, automated security checks with Cloud Capsule, and easier SharePoint renaming. Discover improved OneDrive workflows, Intune app management, and enhanced security in Entra. Plus, Copilot gets more powerful with GPT-5 and new mailbox features, while Windows 10 reaches end of support.

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In this episode of Tech Wingman, host Vince breaks down the latest features of WhatsApp and explores how the app is evolving into a powerful tool for business communication. Web: www.pinpoint-networks.net

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In this episode of Tech Update, host Vince breaks down the recent global cloud outage that left thousands of apps and services offline. Discover how a single DNS error disrupted banking, social platforms, and business tools, exposing the risks of relying on major cloud providers. Vince explores why resilience and redundancy are essential for every business, and shares practical strategies to safeguard your operations against future outages.Web: www.pinpoint-networks.net

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Web: www.poIn this episode of Tech Wingman Shorts, Vince breaks down SharePoint for business owners, IT managers, and professionals. Discover how SharePoint goes beyond document storage to become your organisation’s digital front door—a central hub for collaboration, communication, and content management. Vince explains the difference between OneDrive and SharePoint, shares real-world examples like project sites and onboarding portals, and highlights seamless integration with Microsoft 365 apps such as Teams, Planner, and Lists. Learn how a well-organised SharePoint empowers Copilot and AI tools, streamlines teamwork, and transforms productivity. Tune in for practical insights and tips to help your team work smarter and more securely.Web: www.pinpoint-networks.net

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In this episode of Tech Wingman, Vince delivers a roundup of the latest technology stories for UK business owners, IT managers, and professionals. Discover how the UK is accelerating its AI ambitions with new supercomputers, why OpenAI’s GPT-5 launch faced user backlash, and how bin lorries are exposing the real state of mobile networks. Plus, find out if you’re eligible for a payout as Apple and Samsung face a major legal challenge over smartphone pricing. Tune in for practical insights, industry trends, and the stories that matter most to business owners, professionals and tech leaders.

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In this episode of Tech Wingman Shorts, Vince breaks down Microsoft Autopilot, a modern Windows provisioning tool that simplifies laptop setup for businesses and IT teams. Discover how Autopilot allows devices to be pre-configured and shipped directly to users, enabling seamless setup and instant access to apps, security policies, and company resources. Vince shares real-world deployment stories, highlights improvements in Autopilot Version 2, and explains how remote resets make device management effortless. Whether you're an IT manager or a business owner, learn how Autopilot can streamline large-scale rollouts and modernise your Windows device management experience.

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In this episode of Tech Wingman, host Vince delves into the recent ransomware attack on Collins Aerospace, which disrupted check-in systems at major European airports, and the massive investments in AI data centres, highlighting their energy and environmental challenges. Tune in to understand the implications of these developments on technology and businesses.

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In this episode of Tech Wingman Shorts, host Vince breaks down the essentials of using eSIMs for travel. Discover how eSIMs can make your summer holidays smoother by providing a cost-effective and flexible way to stay connected abroad. Learn about the benefits of eSIMs, how they work alongside your regular SIM, and the various plans available to suit your travel needs. Whether you're navigating with Google Maps, uploading holiday pictures, or using translation apps, eSIMs have got you covered. Tune in to find out why eSIMs are worth considering for your next trip.

In this episode of Tech Wingman Shorts, Vince explores the role of companion devices—like smartphones, tablets, smartwatches, and e-readers—and how they quietly support your daily workflow. From taking calls mid-report to jotting notes during webinars, learn how these everyday tools can boost your productivity, keep you organised, and help you work smarter without overcomplicating your setup.

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Welcome to Tech Wingman, your go-to podcast for the latest tech updates. With Vince, your host and tech advisor. In this episode, we explore the new features from Microsoft 365 and Copilot, including personalised email drafting in Outlook, text extraction from images in Word, and smarter data handling in Excel. We also cover the new AI-powered Planner in Microsoft 365 and its mobile features.

For IT admins, we discuss the latest security updates, including remote log collection for Teams, hot patching in Intune, and stricter Defender policies.

In our tech news roundup, we talk about Cloudflare's new AI bot blocker, Elon Musk's latest hire for platform X, and Ofcom's push for stronger online safety rules in the UK. Plus, a glimpse into the future of robotics with humanoid robots playing football in Beijing.

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Join Vince and Clare in our Tech Surgery episode of Tech Wingman as they answer listener questions on tech and business. In this episode, they tackle Mike's WhatsApp dilemma, Roger's MacBook setup issues, and Elizabeth's concerns about Google 2-Step Verification. Tune in for practical advice and solutions to these tech challenges.

If you have a tech question or issue, feel free to email us at hello@pinpoint-networks.net. or visit www.pinpoint-networsk.net

Welcome to another episode of Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince dives into the world of APIs (Application Programming Interfaces). Discover what APIs are, how they work, and why they are crucial for your business. Learn about the benefits of APIs, including integration, automation, and innovation, and get practical tips on how to choose and use APIs effectively. Whether you're looking to streamline your operations, save time, or enhance your products and services, this episode has got you covered.

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Welcome to another episode of Tech Wingman, the podcast where we break down tech news and trends into practical insights for professionals and business owners. In this episode, your host Vince Cooper dives into the latest announcements from Apple’s WWDC25.

Discover the exciting updates coming to the Apple ecosystem, including the new Liquid Glass design for iOS 26, smarter call screening, and enhanced multitasking features for iPadOS 26. Learn about the seamless integration of macOS Tahoe, the introduction of Apple Intelligence, and the latest enhancements for Apple Watch and Vision Pro.

Whether you’re an Apple enthusiast or just curious about how these updates might impact your work and daily life, this episode has you covered. Tune in to get all the details and insights you need to stay ahead in the tech world.

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In this episode of Tech Wingman Shorts, host Vince breaks down the significance of having a landline for your business and explores how VOIP solutions can offer a cost-effective and flexible alternative. Discover why a landline is crucial for maintaining a professional image and ensuring reliable communication with your customers. Learn about the various features of VOIP, such as call forwarding, softphones, voicemail to email, call queues, call recording, and integration with other business tools. Whether you're a business owner, manager, or professional, this episode provides valuable insights into improving your business communications.

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Welcome to another insightful episode of Tech Wingman Shorts! In this episode, your host Vince breaks down the essential elements of developing a tech onboarding process for new team members. Discover why a structured approach to introducing new hires to technology tools and systems is crucial for ensuring a smooth transition, consistency, improved security, early issue identification, increased productivity, and enhanced employee retention. Tune in to learn how investing in a comprehensive onboarding process can set your new hires up for success and keep your organisation secure and efficient.

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Welcome to another episode of Tech Wingman! In this Tech Surgery session, Vince and Clare from PinPoint Networks dive into the world of scripts and automations, explaining how these tools can streamline business operations and enhance efficiency. They also tackle listener questions on setting out of office messages in Google Workspace, freeing up storage space on a Mac, and recommending quiet keyboards. Tune in for practical tech tips and insights that can help you navigate your tech challenges with ease. 

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Welcome to another episode of Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host and tech advisor, Vince, dives into the world of Virtual Private Networks (VPNs). Discover what a VPN is, how it works, and why it's crucial for your business. Learn about the security benefits of using a VPN, including protecting your data from hackers and cybercriminals, and maintaining your privacy by hiding your IP address. Vince also explains how a VPN can help you access restricted content and provides tips on choosing and setting up a VPN for your business.

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In this episode of Tech Wingman Shorts, your host Vince dives into the world of phishing scams.

Learn what phishing scams are, how to recognize them, and the steps you can take to protect yourself and your business. Vince breaks down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. Tune in to discover the red flags of phishing emails, the importance of strong passwords, multi-factor authentication, and keeping your software up to date. Stay informed and vigilant to safeguard your personal and business information.

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In this episode of Tech Wingman Shorts, host Clare breaks down the importance of training your team on the tech tools they use every day.

Discover how effective training can boost efficiency, reduce errors, improve morale, and enhance cybersecurity awareness. Vince also discusses the significance of ongoing training and the value of soft skills in today's workplace. Tune in to learn how investing in your team's development can lead to greater success for your business.

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Join Vince, your host and tech advisor, in this episode of Tech Wingman Shorts as we delve into the world of refurbished tech.

We'll break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. Discover the benefits of purchasing refurbished Windows and Apple laptops, desktops, tablets, and mobile devices. Learn how refurbished tech can save you money and help reduce electronic waste, promoting sustainability.

Tune in to find out which models to consider and how to choose a reputable supplier to ensure you're getting high-quality, reliable products.

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Welcome to another episode of Tech Wingman. In this Tech Surgery episode, Vince and Clare tackle your tech questions and issues. They discuss various tech problems sent in by listeners, including troubleshooting a Windows 11 laptop's webcam and managing multiple Microsoft 365 calendars in Outlook. Tune in for practical tips and solutions to common tech challenges, and learn how to improve your tech skills.

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From password policies to acceptable use policies, data protection, incident response, remote work guidelines, and training and awareness programs, Vince covers it all. Tune in to learn how these policies can safeguard your business from security threats, data breaches, and other risks, while creating a secure and efficient work environment.

Need help creating and managing your IT Policies?

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Welcome to Tech Wingman Shorts, the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals. In this episode, your host Vince explores the essential question: Do I Need a Website?

Join us as we delve into the reasons why having a website is crucial for your business. From establishing an online presence and building credibility to leveraging free marketing opportunities and engaging with customers, Vince covers it all. Learn how a website can help you stay competitive in your industry and make informed decisions based on valuable data insights.

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Welcome to Tech Wingman Shorts, where we simplify complex tech topics for business owners, managers, and professionals. In this episode, host Vince dives into the world of password managers. Discover why using a password manager is essential for security, how it helps create and store strong, unique passwords, and the benefits of avoiding credential theft.

Learn about the importance of choosing the right password manager and the features to look for. Tune in to stay secure online and make informed decisions about your digital safety.

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Welcome to "Tech Wingman," your go-to podcast for all things tech! Join Vince and Clare as they tackle your tech questions and issues in their monthly Tech Surgery episodes.

Whether you're struggling with spam emails, printer problems, or freeing up storage on your iPhone, Vince and Clare have got you covered with practical tips and solutions.

Subscribe now and be part of the Tech Wingman community!

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Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince dives into the world of firewalls. Learn what firewalls are, why you need one, and how they can help you stay secure online. Vince explains the differences between hardware and software firewalls, discusses built-in firewalls on Windows and MacOS, and highlights the benefits of third-party and dedicated hardware firewalls. Whether you're a tech novice or a seasoned professional, this episode will provide valuable insights into protecting your network and devices from cyber threats.If you're looking to get in touch please visit www.pinpoint-networks.net

Welcome to another episode of "Tech Wingman Shorts," the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

In this episode, your host Vince dives into the latest Apple devices available as of January 2025. From the newest iPhones and iPads to MacBooks, desktops, and wearables, Vince covers all the essential hardware you need to know about. Plus, get a sneak peek at what's planned for the rest of the year, including upcoming iPhone models, new MacBook Airs, and the latest Apple Watches. Tune in to stay updated on all things Apple and make informed decisions for your tech needs.

Welcome to another episode of "Tech Wingman Shorts," the podcast where we break down complex tech topics into easy-to-understand concepts for business owners, managers, and professionals.

In this episode, your host Vince dives into the world of Android devices in 2025. We'll explore the latest hardware options, including smartphones, tablets, foldables, and wearables. Discover the top makes and models to consider, and get a sneak peek at what's potentially coming up later in the year. Whether you're looking for a powerful smartphone, a versatile tablet, an innovative foldable device, or a feature-rich wearable, this episode has got you covered. Tune in to stay ahead of the tech curve and make informed decisions for your business and personal tech needs.

Welcome to another episode of "Tech Wingman"! In this episode, Vince and Clare tackle your tech questions and issues in their monthly Tech Surgery. They start by discussing recent activities at PinPoint, including email migrations and some exciting secret projects.

The first listener question comes from Rob in London, who asks how to change his email signature in Outlook. Vince provides a step-by-step guide to help Rob and others customize their email signatures.

Next, Nicky from Kent wants to know how to set up two-factor authentication on Facebook to protect her account. Vince explains the process and emphasizes the importance of saving recovery codes.

Finally, Scott from Surrey asks what to do if he thinks his computer has a virus. Vince shares essential steps to take, from disconnecting from the internet to running a full system scan and updating software.

Tune in for practical tech advice and tips to keep your digital life running smoothly. If you have any tech questions, email Vince and Clare at TS@pinpoint-networks.netDon't forget to subscribe and share this episode with your friends and colleagues!

Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince discusses the advantages of using a custom domain for your email over free services like Gmail, Outlook.com, and Yahoo.

Discover how a custom domain can enhance your professional image, provide free marketing, and give you better control over spam. Vince also highlights the additional features that come with good email services, such as document storage, calendar integration, and collaboration tools. Plus, learn about the affordability of custom domains and why the benefits far outweigh the costs.

Tune in to find out why switching from a free email service to a custom domain could be a game-changer for your business.

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Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince dives into the critical topic of Wi-Fi security. Learn why securing your Wi-Fi network is essential for protecting your business's sensitive information and preventing unauthorized access. Vince will guide you through practical steps such as changing default router credentials, using strong encryption, setting up a guest network, updating firmware, disabling remote management, hiding your SSID, and using a firewall. Tune in to ensure your Wi-Fi network remains secure and your business stays protected.

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In this episode of "Tech Wingman Shorts," host Vince dives into the critical topic of data backups. Discover why backups are essential for protecting your business from data loss due to hardware failures, cyber-attacks, accidental deletions, and natural disasters. Vince explains various methods for backing up your laptops and desktops, including external hard drives, network-attached storage (NAS), and cloud-based solutions. He also addresses common misconceptions about cloud data and provides tips on how to back up your cloud data effectively. Learn about key features to look for in a backup solution, such as automation, versioning, and encryption, and understand why backups should be complemented with other security measures.

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In the inaugural episode of "Tech Surgery," your tech advisor Vince Cooper and co-host Clare dive into common tech issues and provide practical solutions. This episode kicks off with a question from Mike in Chichester, who is struggling with a slow Windows laptop. Vince and Clare walk through several steps to boost performance, from managing background programs and startup items to cleaning up the hard drive and checking for malware. They also discuss the importance of keeping your system and drivers up to date and consider hardware upgrades if necessary.

Later in the episode, they address a question from Lucy in London about improving email deliverability. Vince explains the significance of SPF and DMARC records and provides guidance on setting them up to ensure emails land in the inbox rather than the spam folder.

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In this episode of "Tech Wingman Shorts," host Vince Cooper breaks down the essentials of antivirus software. Discover what antivirus software is, why it's crucial for your digital security, and how it works to protect your computer and network from various cyber threats. Vince explains the different detection methods used by antivirus programs, key features to look for, and common misconceptions about antivirus protection. Whether you're a business owner, manager, or professional, this episode will equip you with the knowledge to make informed decisions about your cybersecurity strategy

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Welcome to another episode of "Tech Wingman Shorts," where we simplify complex tech topics for business owners, managers, and professionals. In this episode, your host Vince dives into the world of software updates. Discover what software updates are, why they are crucial for security and performance, and how to perform them on both Windows and macOS systems. Stay tuned to learn how keeping your software up to date can protect against cyber threats and improve efficiency. Find out more:

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Join us for the inaugural episode of "Tech Wingman," where we simplify complex tech topics for business owners, managers, and professionals. Hosted by Vince and Clare, a husband-and-wife team from PinPoint Networks, this episode introduces who we are, why we started this podcast, and what you can expect from future episodes. We discuss our extensive experience in IT services, our approach to applying technology in business, and our plans for upcoming episodes, including "Tech Wingman Shorts" and "Tech Surgeries."

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