Team Up! Team-based primary and community care in action – Details, episodes & analysis

In this episode we have shared the audio of Dr. Jeanette Boyd's webinar presentation Partners in Care: Preserving and Enhancing Longitudinal Relationship-Based Care in the Patient Medical Home. This is the first in a series of webinars that Team Based Care BC has planned.

Please visit teambasedcarebc.ca to get more information and sign up for updates on the next webinars in the series. We are planning about one every month. The webinar video can be found here

We would also love your feedback and will bring your ideas into the webinar and podcast.

In this, our first episode, Sarah Fletcher, Colleen Kennedy, and Morgan Price reflect on relationship centred care and the ideas spurred by Dr. Jeanette Boyd's Team Up webinar that was held in September 2020.

Join the mailing list through teambasedcarebc.ca to get information on the next webinars and subscribe to this companion podcast for future episodes where we will continue to explore the important topics related to team based primary care.

Also send us suggestions for topics both for the webinar and podcast through the website.

This episode shares the recording from March 18th's TeamUp webinar: Addressing Racism in Team-Based Care: Learnings from the In Plain Sight Report. In this webinar Harmony Johnson, Executive Director of the Review Team, presents a summary of the three reports arising from the independent Addressing Racism Review into allegations of racism and discrimination in the BC health care system and discusses its importance in the transition to team-based care. For links to the reports and supplemental material referenced in the webinar please visit teambasedcarebc.ca and https://bcpsqc.ca/improve-culture/cultural-safety-and-humility/

In this mini-episode Morgan and Sarah reflect on the Webinar with Harmony Jackson focused on the In Plain Sight Report and share how Team Up is going to be continue to engage with the question of how to action anti-racism. (Spoiler alert- this is just the start of what will be a sustained effort.) 

If you know anyone whose voice you would like to hear in this continuing conversation please reach out to isu@familymed.ubc.ca

This episode shares the April 22nd recording from the TeamUp Webinar series, focused on Tools for Teams: Exploring Psychological Safety. . In this webinar April Price from the BCPSQC introduces key concepts related to psychological safety and introduces a number of tools and strategies that can be applied in practice to enhance psychological safety for teams. The tools and resources referenced in this webinar can be found at www.teambasedcarebc.ca 

In this episode Morgan and Sarah meet with April Price and Sean Ebert to reflect on the TeamUp webinar from April 22nd; focused on Psychological Safety. Listen to what is an engaging conversation that touches on actionable changes and first steps to support psychological safety in teams; reflection on the relationship between cultural safety and psychological safety and the unique capacity challenges (at month 14 of a pandemic) that underscore the value of gratitude, compassion and the space to pause to create supportive environments for teams. Visit teambasedcarebc.ca to find additional resources that support psychological safety in teams, and please give use feedback and suggestions for topics for webinars and podcasts.

In this episode Sean Ebert, Sarah Fletcher and (intermittently) Morgan Price, reflect on the topics related to the most recent Team Up! webinar.

In this episode - the last for TeamUP! season 1 - Morgan and Sarah sit down to chat with Elka Humphrys and Ian Cooper from the Innovation Support Unit about evaluation in primary care, the new Team based care Evaluation and Adoption Model (TEAM) and Capacity and Access Measurement in primary care (CAMP).
You can find more about the TEAM framework or about the CAMP survey tool.

For more information about provider well being and flourishing in the pandemic listen to Primary Care in a Pandemic S02E09

We are looking forward to more TeamUP! in the fall when we kick off season 2.

Thank you for listening!

In this episode, Morgan and Sarah set the scene for Season 2 of TeamUP, introducing the idea of  of primary care system resilience, or adaptive capacity and the format of the second season. Spoiler Alert! As well as a short series of longer episodes, this season is also going to include shorter, action-oriented TeamBits;  focused episodes to share ideas, and tools that can be applied in practice to support improvement and system resilience.