Explore every episode of the podcast Talking Shift with Mickey and Josh

Welcome to the inaugural episode of Talking Shift with Mickey and Josh. I'm Mickey D'Angelo, your host, and I'm thrilled to kick off this journey into the world of workforce management and healthcare. Join me as I chat with Josh Ambrose, a seasoned HR Technology Manager at Bon Secours Mercy Health. We dive into our personal journeys, from unexpected career pivots to our shared experiences in workforce management. Discover how our past roles shaped our understanding of effective staffing, scheduling, and leadership empowerment. We'll explore the critical importance of workforce management in enhancing patient care, boosting employee engagement, and ensuring financial stewardship. This episode sets the stage for future discussions on flexibility, virtual nursing, and leadership empowerment. Tune in to learn how strategic workforce management can transform healthcare organizations.