Most CEOs say people are their most important asset. Marcus Lemonis lives it.

The Camping World CEO, Beyond Executive Chairman, and host of “The Fixer” on Fox shares why HR and Talent Acquisition leaders play such critical decision-making roles at his companies – and what up-and-coming HR and TA pros must do to earn their CEO’s trust.

He also opens up about the biggest blind spots leaders have when it comes to recruiting, retaining, and empowering talent—and why the best companies treat talent acquisition as an “offensive move” rather than a “problem to be solved”.

Marcus also shares:

• What HR professionals must do to earn a CEO’s trust
• Why he believes a company’s employees are more important than its customers
• How recruiting every day—not just when you have openings—can future-proof your company

💼Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcus-lemonis/

🌐 Beyond Inc.: https://www.beyond.com

🌐 Camping World: https://campingworld.com

🌐 The Fixer on Fox: https://thefixer.com

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Have you ever seen a leader enthusiastically roll out a “best practice”–without asking whether those practices actually fit the organization?

In this episode of Talent All-Stars, Beverly Propst, SVP - Human Resources at Fortune 500 electrical and tech distributor Graybar, shares why even the most widely accepted strategies can fail if they don’t align with your company’s culture.

With 20+ years of leadership experience and a literal “seat at the table” (she joined Graybar’s board in 2009), Beverly explains how to build programs that actually stick—and what to watch out for when adapting ideas from other organizations.

She also shares:

• Her “exciting” journey from attorney to HR leadership
• How Graybar built a “promote from within” culture
• The #1 trap she sees HR teams fall into – and how to avoid it

💼Connect with Beverly on LinkedIn: https://www.linkedin.com/in/beverlylucaspropst

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What’s Vanguard’s secret talent acquisition superpower? Turning their mission into an irresistible recruiting pitch.

Tiffany Haley, Head of Global Talent Acquisition at Vanguard, shares why the best recruiters are those who genuinely believe in what they're selling.  

In this episode, Tiffany explains how she coaches her team to leverage empathy, passion, and storytelling—transforming them into true brand ambassadors who attract top talent that drives company results.

Tiffany also covers:

• How a call center job prepared her for C-suite communication
• How to teach recruiters to “feel” your mission
• How to create “zero buyer's remorse” hiring experiences

Connect with Tiffany on LinkedIn: https://www.linkedin.com/in/tiffany-haley/  

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When scaling a global tech giant like Intel, talent isn't just important—it's mission critical.

Cindi Harper, VP of Human Resources, Talent Planning, and Acquisition at Intel, learned this firsthand when a plant manager gave her a career-defining wake-up call: Without the right people in place, he warned her… the entire operation grinds to a halt.

In this episode, Cindi shares how she went from hesitant college grad to global talent leader in one of the world’s most competitive and rapidly changing industries.

She also shares:

• How writing “future letters” helps Intel’s leaders align behind a common vision
• How she forecasts short-term and long-term hiring needs
• Her approach to balancing business outcomes with organizational health
•  

Connect with Cindi on LinkedIn: https://www.linkedin.com/in/cindi-harper-75aba0/  

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Can you break traditional management structures and still drive exceptional results?

Steve O'Brien, SVP of People Solutions at Syneos Health, proves it's possible with his innovative "decoder ring" approach to talent leadership—managing 25 direct reports without a single scheduled one-on-one meeting.

In this episode, Steve explains how he balances efficiency with employee engagement, why decision-making should be pushed down to remove bottlenecks, and how psychological safety and autonomy drive performance.

Steve also talks about:

• The 3 biggest priorities new leaders should tackle
• Why some “creative tension” is healthy for talent teams
• How to leverage quarterly performance reviews for big wins

Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevemobrien  

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Today’s Talent All-Star was recently on the other side of the talent acquisition table, and he came away from that experience with some shocking insights.

Jay Olson, Director of Global Talent Acquisition at Medtronic, had spent years perfecting the art of hiring. But recently, his time as a candidate gave him an entirely new perspective. Which led him to rethink his entire strategy as he settles into his new role.

Jay also shares:

• How over-reliance on automation can damage candidate experience
• How to build alliances when joining a new company
• How to cultivate both internal and external professional relationships

Connect with Jay on LinkedIn: https://www.linkedin.com/in/jayolson  

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Ready for the remarkable story of a talent all-star who rose from cleaner to C-level leader… in the very same office?

Bettina Deynes, Global CHRO at Carnival Corporation, leads a 160,000-person team in one of the world’s most dynamic industries. In this episode, she shares her incredible journey from janitor to HR executive, the importance of self-learning, and how she champions HR as a strategic function inside the C-suite.

Bettina also discusses:

• Her immigrant roots and self-taught rise in HR
• Leading through massive organizational complexity
• Balancing technology with the human touch in future HR

Connect with Bettina on LinkedIn: https://www.linkedin.com/in/bettina-deynes-shrm-scp-she-her-hers-356864b/

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Want to build a world-class team? Start by thinking like a business leader.

Melanie Steinbach has led talent teams for several major brands—McDonald’s, Cameo, and now MasterClass—and she knows that talent strategy goes well beyond the common perception of HR.

In this episode, Melanie shares how she aligns hiring decisions with business growth, the compensation mistake most companies make, and why holding managers accountable for talent development is the key to long-term success.

Melanie also shares:

• The “$10K” lesson every TA leader needs to hear
• Why “average compensation” attracts average results
• AI’s real role in HR (spoiler: It’s not replacing you)

Connect with Melanie on LinkedIn: https://www.linkedin.com/in/melaniesteinbach/  

About MasterClass at Work:  

MasterClass at Work provides powerful and flexible learning solutions featuring the lived experiences and insights of the world’s top experts.  

The platform offers a suite of at-work solutions for employees and leaders. Each video lesson is designed with the learner in mind, configured to enhance the personal and professional development of employees—from the field to the boardroom—to drive real business impact.  

Each MasterClass at Work lesson is available at home, in the office or on-the-go on mobile, tablet, desktop, Apple TV®, Android™ TV, Amazon Fire TV, and Roku® players and devices.

Link: https://www.masterclass.com/for-business

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How do you turn a retention crisis into a talent acquisition triumph?

Scott Sell, Mercy’s Chief Talent Acquisition Officer, unpacks the strategies that helped this Midwest healthcare leader slash turnover and attract mission-aligned talent. Discover why Mercy prioritizes candidate experience as fiercely as patient care—and how their bold shift from “quantity to quality” created a pipeline of compassionate, purpose-driven hires.  

Scott also discusses:

• Leveraging team members’ strengths rather than shoring up their weaknesses
• Delivering candidates an honest view of what a role entails
• Are the “Sunday Scaries” a sign you might be in the wrong role?

Connect with Scott on LinkedIn: https://www.linkedin.com/in/sellscott/  

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Recruiting in healthcare is extremely competitive – but with the right strategy, it’s possible to stand out from the crowd.

In this episode, Yvette Hansen, Director of Talent Acquisition at Baylor Scott & White Health, shares how her team bought back 10,000 hours by automating key steps, allowing recruiters to focus on sourcing top talent.

Yvette also shares:

• A simple way to capture employee stories (and go viral on TikTok!?)
• Tips for managing change when introducing automation
• How to partner with diverse organizations to expand outreach

Connect with Yvette Hansen on LinkedIn: https://www.linkedin.com/in/yvettehansen/  

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What happens when your strategic plan meets an unpredictable reality?  

Rose Sheehan, Chief People Officer at Hartford HealthCare, knows all about pivoting under pressure. From leading her team through COVID-19 to addressing the Great Resignation, Rose has built a dynamic HR function focused on agility, innovation, and purpose.

In this episode, Rose reveals the strategies behind her success, including how she’s transforming talent acquisition through technology, partnerships, and storytelling.

Rose also talks about:

• Her unexpected transition to HR leadership
• Developing a talent pipeline to address today’s workforce challenges
• Building a culture of shared values and purpose that supports retention

Connect with Rose on LinkedIn: https://www.linkedin.com/in/Rose-sheehan-4b220bb/  

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When Jacquie Liddell stepped into her new role as VP of Talent Acquisition at Mass General Brigham, she had no idea her first day would coincide with the start of Massachusetts' COVID-19 lockdown.  

Instead of a typical onboarding experience, she was thrust into the heart of a healthcare crisis – and forced to quickly staff a field hospital, hire nurses at lightning speed, and streamline lengthy onboarding processes.

Jacquie learned a lot about leading a talent team through an unprecedented crisis, and she shares those lessons with us in this episode.

She also shares:

• How she leaned on vendor relationships to ramp up hiring
• The “recruitment pod” strategy they deployed to fill roles more quickly
• Why masterminding with industry peers has been critical to her success

Connect with Jacquie on Linkedin: https://www.linkedin.com/in/jacquieking

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What does it take to build a high-performing organization that lives its values—not just plasters them on a poster?

Brian Riley, VP of Global Talent Acquisition and HR Shared Services at Riot Games, shares how the gaming company refreshes, embeds, and operationalizes its values across the entire hiring lifecycle. From behavioral interview kits to identifying internal “bar raisers”, this is how elite companies build cultural alignment at scale.

Brian also shares:

• Why Riot’s current hiring focus is “talent density”
• How he preps for meetings with high-level executives
• Why the best leaders leverage both empathy and hard data

Connect with Brian on LinkedIn: https://www.linkedin.com/in/rileybrian/

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COVID-19 completely rewrote the recruiting rules – especially in the restaurant and retail sectors. So how can hospitality companies adapt and thrive, post-pandemic?  

Today, you’ll learn the playbook used by Marci Sigmund, VP of Talent Acquisition at Cracker Barrel, whose team hires up to 100,000 team members per year.

Marci shares:

• How she’s combating turnover across more than 650 stores
• How to use AI and assessments to match candidates with right-fit roles
• Why too little turnover can actually be a bad thing, and how to avoid that

This episode is a masterclass in leveraging data to drive talent decision-making at scale and creating a culture that prioritizes both employees and customers. Don’t miss it!

Connect with Marci on Linkedin: https://www.linkedin.com/in/marcisigmund

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What are the keys to attracting and retaining top-notch talent in a highly competitive, demanding industry?  

We put that question to Lashonda Bighaus, VP of Talent Acquisition at AccentCare – a leading provider of hospice, personal, and home care with 30,000 employees nationwide.

In this episode, Lashonda shares her journey from staffing agency recruiter to leading a 50-person talent acquisition team; the very personal reason she felt pulled to hospice; and the tailored tactics she uses to motivate her recruiters.

She also shares:

• AccentCare’s approach to employer branding
• Why talent leaders must play to recruiters’ individual styles
• How "stretch assignments" fuel career growth

Connect with Lashonda on LinkedIn: https://www.linkedin.com/in/lashonda-bighaus-1783ab30

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What key themes emerge when you talk to some of the best and brightest talent leaders working today? Join host Dave Travers as he highlights our guests’ most valuable insights in this special “Best Of” episode.  

Featuring clips from top talent leaders at companies like eBay, FedEx, and Nike, Dave distills four key lessons to elevate your talent strategy heading into 2025.

You’ll learn:

• How business needs should drive your talent strategy
• The art of advocating for your team by understanding stakeholders deeply
• Why candidates should be treated like consumers in the hiring process
• Expert tips on how to get more out of interviews

Perfect for HR leaders, recruiters, and anyone passionate about building high-functioning teams, this episode is packed with actionable advice from the best in the business.

Enjoying the show? Please consider sharing it with a friend or family member, or leaving us a rating or review on Apple Podcasts or Spotify.

How do you create a talent culture that scales with your business growth?

Katie Czerepak, Head of Talent for Bain Capital’s Tech Opportunities Team, shares insights from her experience helping dozens of fast-growing teams source and develop talent. You’ll learn how she came to embrace a career in HR after initially resisting it, how she approaches conversations with CEOs, and why she’s such a big fan of highly adaptable generalists.

Katie also shares:

• Effective strategies for advocating for resources
• What makes a world-class recruiter
• Why she treats hiring managers as customers
• And much more

Connect with Katie on LinkedIn

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How do you build a meaningful career in talent acquisition? For Paula Radloff, former VP of Talent Acquisition at Nike and Starbucks, it’s all about picking your spots and making bold moves.

In this episode, Paula reveals the career-defining lessons she’s learned while leading talent teams at some of the world’s most iconic brands.  

Paula also shares:

• Creating positive candidate experiences as company “branding”
• How executive search differs from high-volume recruiting
• Why timing and “daring to ask” are so important when making career leaps

Connect with Paula on LinkedIn: https://www.linkedin.com/in/paula-m-radloff/  

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Great recruiting goes beyond numbers—it's about quality, relationships, and delivering value for both the business and candidates. But how do you build a recruitment process that achieves all three?

Becky McCullough, VP of Talent Acquisition & Mobility at HubSpot, shares her approach to measuring recruiter performance, improving the candidate experience, and driving efficient, high-quality hiring practices through periods of rapid growth.

Becky also talks about:

• What success looks like for recruiters
• How to implement a candidate experience survey that works
• Managing recruiter efficiency while maintaining quality

Connect with Becky on LinkedIn: https://www.linkedin.com/in/beckymccullough/  

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When you’re a top executive at a company that moves 2% of the world’s GDP, talent is never far from your mind.

Brie Carere is the Executive Vice President and Chief Customer Officer at FedEx, and she joins Talent All-Stars for a wide-ranging conversation about talent acquisition, culture, change management, and more.

You’ll learn how FedEx’s leadership navigated hiring amid COVID-19, the “Purple Promise” that drives decision-making across the business, and how the company is improving the candidate experience – even for those who don’t ultimately land the job.

Brie also shares:

• Tips for making a business case to senior executives
• Why talent acquisition is no longer a one-way dialogue
• The biggest mistake she sees hiring managers make in interviews

Connect with Brie Carere on LinkedIn: https://www.linkedin.com/in/briecarere/ 

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What’s the secret to bridging the gap between talent acquisition, HR business partners, and company leadership?

According to Kelly Culler, VP of Talent Acquisition and Senior Business HR Partner at Northwestern Mutual, it’s all about walking a mile in each other’s shoes.

In this episode, Kelly shares how she’s been able to successfully navigate TA and HR roles, and what she’s learned about empathy and psychology along the way.

Plus:

• Why recruiters must build skills that go beyond speed and execution
• What makes a great HR Business Partner
• Her secret to extracting a candidate’s authentic self in interviews

Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyiculler/  

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Zapier’s team is made up of more than 700 people across 42 countries. Yet the company has built a strong, distinctive culture and a nimble workforce that can adapt to shifting business needs. So how do they do it?

Zapier Chief People Officer Brandon Sammut joins us to answer those questions, plus:  

• The “4 B’s” Zapier uses to acquire new capabilities
• How they redeployed team members internally during a hiring slowdown
• Holding department execs accountable for their own talent development

Connect with Brandon on Linkedin: https://www.linkedin.com/in/brandon-sammut-8147b76

Zapier: https://zapier.com/

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So much of business success comes down to aligning the right people with a healthy company culture. But what does that actually look like in practice?

In this episode, Blake Irving reveals how he was able to accomplish that combination of feats as CEO of GoDaddy. You’ll learn the strategies he used to establish trust, attract top hires, and drive business growth.

Blake also talks about:

• What makes a great (and not so great) recruiter
• His go-to, outside-the-box interview question
• Getting buy-in when asking for resources from senior leadership  

Connect with Blake Irving on LinkedIn: https://www.linkedin.com/in/blakeirving/  

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What does it look like to evolve your talent strategy while sitting at the center of the AI revolution? Just ask Sarah Tilley.

As SVP of Global Talent Management and Acquisition at ServiceNow, Sarah oversees a large-scale but agile operation that processed 1.7 million applications last year alone.  

In this episode, she shares how her team uses AI not just to streamline recruiting—but to deeply enhance how they assess, hire, and develop talent.

She also explains why brand alignment matters in B2B, how to make the case for innovation within lean teams, and what "quality of hire" really means in 2025.

You’ll learn:

• How trying to “prove herself” held Sarah back—and what she did instead
• How she gives her team space to experiment and innovate
• The #1 trait she’s looking for when hiring future leaders

Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahtilley/

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In the race for talent, speed is key. But how do you move quickly while still maintaining a warm, welcoming candidate experience?

Kris Dunn, Marriott International’s SVP of Global Talent Acquisition, knows a thing or two about striking that balance.

In this episode, Kris shares his blueprint for landing top talent (within hours of receiving their applications!) in a hyper-competitive global marketplace.

Kris also shares:

• His #1 measure of recruiting success
• One secret to conducting a great interview
• Tips for navigating big career decisions

Connect with Kris on LinkedIn: https://www.linkedin.com/in/krisdunn/

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What’s the secret to building a successful talent strategy?

It starts with understanding what the business needs both today and into the future.

eBay’s VP of Global Talent, Danielle Clark, joins Talent All-Stars to share how she prioritizes initiatives, gets buy-in from stakeholders, and drives measurable business results.

Danielle also shares:

• Her transition from agency recruiting to leading global talent teams
• Her POV on the talent lifecycle
• Her #1 interviewing tip: “Don’t be a hippo!”

Connect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-clark-sf  

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Want to be a guest on Talent All-Stars, or have an idea for the show? Send us an email at talentallstars@ziprecruiter.com.

Making an effective “ask” is a valuable skill for anyone to learn… but it’s especially critical for talent leaders.

So how exactly do you effectively advocate for your team’s needs, and make sure you have a seat at the table?

NBCUniversal’s VP of Global Talent Acquisition, Suzan Vulaj, shares her advice in this first episode of the Talent All-Stars podcast.

Suzan also talks about:

• Handling recruiting software RFPs
• Learning to embrace vastly different recruiting styles
• Navigating COVID and “The Great Reshuffle” as a talent leader

Connect with Suzan on LinkedIn: https://www.linkedin.com/in/suzanvulaj/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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🎵TikTok: https://www.tiktok.com/@ziprecruiter

Want to be a guest on Talent All-Stars, or have an idea for the show? Send us an email at talentallstars@ziprecruiter.com.

What does it really take for businesses to attract and retain great people? We answer that question through candid conversations with senior HR, recruiting, and talent leaders at some of the most influential firms in the world. Coming August 13th.

What if the best way to lead isn’t by having all the answers—but by asking better questions?

Brian Glaser, Google’s Vice President and Chief Talent and Learning Officer, shares a leadership philosophy grounded in humility, agility, and experimentation.  

From his early days at JetBlue Airways to shaping Google’s leadership school, Brian explains how the best talent leaders balance clarity with curiosity—and why the future belongs to those who embrace change.

Brian also shares:

• How to turn 1-on-1s into high-impact coaching sessions
• His transition from individual contributor (“making lightning strike”) to leadership (“creating the conditions for lightning to strike”)
• Why AI won’t replace you—but someone using it might

Connect with Brian on LinkedIn: https://www.linkedin.com/in/brianglaserphd/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Jason Pistulka didn’t wait for permission—he just started solving the real problem.

As AVP of Talent Acquisition at HCA Healthcare, Jason helped scale a recruiting organization that hired hundreds of people per day and turned a fragmented HR operation into a well-oiled, data-driven machine.

In this episode, Jason talks about the bold moves he made to overhaul recruiting from the inside out—why he insisted on building his own team, how he used data to earn buy-in, and how he coached his teams to operate like high-performance business units.

We spoke to Jason in his last week at HCA Healthcare. His next move? Independent consulting. We’ll drop a link to his LinkedIn profile below.

Jason also shares:

• How he got hiring managers to prioritize candidate interviews over everything else on their calendar
• Why vendor relationships are just as much about selling as buying
• The surprising ROI of internal recruiting ops teams

Connect with Jason on LinkedIn: https://www.linkedin.com/in/jasonpistulka/

Jason’s consulting firm, StratTech: https://strattechconsulting.com/about

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

"Aggressive listening." "Favorite self." "Bionic leadership."

Claire Macintyre, SVP & Chief People Officer at Sam’s Club, uses several memorable metaphors in this fascinating conversation about technology, culture, and leading people through rapid (and sometimes scary) change.

​​She shares why the best HR leaders are equal parts manager and mentor—and how to build a people strategy that doesn’t just respond to the future, but helps shape it.  

Claire also shares:

• Why she doesn't use the term "best self"
• How Sam’s Club used AI to remove millions (!) of mundane tasks in its clubs
• The metric she uses to evaluate HR team success

Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-macintyre/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

The best talent acquisition leaders don’t just get great people in the door—they motivate them to “think like owners”.

That’s been the mantra for Claire Berkley during her time as Head of Talent Acquisition at Poshmark–a leading fashion resale marketplace that’s navigated an IPO, acquisition, and major market shifts.

In this episode, Claire shares her journey from Division I soccer player to agency recruiter to people-first leader – and the lessons she’s learned along the way.

Claire also shares:

• Her “4M” framework to seeking out mentors
• Why asking for help is an unlock, not a weakness
• How she’s learned to stay adaptable through change

Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-berkley/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

What if you could spot team members getting ready to leave—before they even say a word?

At Amdocs, Employment Practice Lead Victoria Myers built exactly that: an early warning system that flags flight risks—driving a 45% internal mobility rate and making internal hiring faster and smarter.

In this episode, Victoria shares how she made it happen, plus:

• The surprising perk Gen-Z is demanding from employers
• How she shifted from recruiter to servant leader
• How her team uses AI and her #1 tip for getting started

Connect with Victoria on LinkedIn: https://www.linkedin.com/in/vicmyers/  

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Great leaders don’t just walk in and start making changes—they listen, learn, and then lead.

Jason Desentz, Chief Human Resources Officer at Toshiba America, has built a career on this principle. From consulting to leading HR at major corporations, he has mastered the balance between business impact and cultural legacy.

In this episode, Jason shares how he navigates massive organizational shifts, why he believes influence is about trust just as much as strategy, and how being proactive in your career can open unexpected doors.

Jason also talks about:

• How he builds rapport with team members when stepping into a new role
• The bold move that got him into Chrysler’s high-potential program
• The power of asking the right follow-up questions to shift a conversation and open opportunities

Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-desentz/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Marsden Services, a national provider of cleaning, security, and maintenance services, talent acquisition starts with clear and honest role-selling.

In this episode, Vice President of Talent Acquisition Ashley Lynch shares how visiting worksites, understanding the day-to-day realities of each role, and setting clear expectations have helped her team improve both speed-to-hire and retention.

You’ll learn:

• Ashley’s “big three” framework for identifying bottlenecks in Talent Acquisition
• Two case studies where better role clarity solved retention challenges
• How Marsden pilots AI tools without losing the human touch in hiring

Connect with Ashley on LinkedIn: https://www.linkedin.com/in/ashley-lynch-18294ba1/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Legacy Health, talent acquisition is shaped by data, experimentation, and a deep understanding of people.

In this episode, Travis Trautman, Director of Sourcing and Talent Acquisition, shares how his team uses mini-experiments to improve hiring speed, candidate fit, and decision-making across a highly regulated healthcare environment. With a career spanning banking, education, and healthcare, Travis offers a rare cross-industry perspective on what truly moves the needle in TA, whether it's reducing time-to-fill or building trust with hiring managers.

You’ll learn:

• How psychological safety shapes talent innovation at Legacy Health
• What to watch for when evaluating AI and new recruiting tech
• One timeless lesson that still shapes Travis’s approach 20 years later

Connect with Travis on LinkedIn: https://www.linkedin.com/in/travistrautman

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How is IKEA keeping voluntary turnover under 23%—in an industry where 40-60% is the norm?

In this episode, Neena Potenza, Chief People Officer at IKEA US, reveals the values-first approach that drives co-worker loyalty, leadership development, and cultural consistency across thousands of frontline and corporate team members.

Neena shares:

• How IKEA turns its values into a felt experience from day one
• The everyday habits that define leadership at IKEA
• The moment Neena forgot to run payroll (and what the reaction revealed about the company’s culture)

Connect with Neena: https://www.linkedin.com/in/neena-potenza/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

Southwest Airlines has a team of 200 people whose sole responsibility is to source the company’s “secret sauce”: its people.

That team’s leader? Greg Muccio, who started his career as a struggling salesman—before pivoting to agency recruiting and eventually joining Southwest in 2001.  

It took him seven tries to land his first leadership role, but that journey shaped who he is today: humble, focused on team success, and deeply committed to delivering an exceptional candidate experience.

In this conversation with ZipRecruiter president Dave Travers, Greg shares how Southwest sustains its legendary people-first culture at scale—while embracing innovation and preparing for what’s next.

You’ll hear Greg explain:

• Why every candidate interaction is treated like a customer touchpoint
• How he convinced skeptical execs to invest in a “high-tech, high-touch” approach
• The two metrics that prove talent acquisition’s value to C-level leaders

💼Connect with Greg on LinkedIn: https://www.linkedin.com/in/greg-muccio/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Most HR leaders want a seat at the table. But what does it take to get there?

As the Chief People Officer at Skillsoft—and a former consultant for brands like Comcast, Johnson & Johnson, and Coca-Cola—Ciara Harrington believes the best CPOs think like business executives first, and HR leaders second.

In this episode, she explains what true transformation looks like, how to overcome resistance when making big changes, and why proving HR’s impact with data is no longer optional.

Ciara also shares:

• The #1 mistake HR leaders make when reporting up to the CEO
• Her thoughts on external hiring vs. internal upskilling in the age of AI
• Why perfectionism is the enemy of progress when leading big transformation

💼Connect with Ciara on LinkedIn: https://www.linkedin.com/in/ciarabarry/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What happens when your frontline workforce spans 20,000 locations—and your clients control the environment?

Raúl Valentín, EVP & CHRO of ABM Industries – one of the world’s largest providers of facility, engineering, and infrastructure solutions – explains how he keeps people-first leadership at the heart of a massive, distributed workforce. 

From leading HR with business fluency to fighting for tech that actually works on the frontlines, Raúl shares the mindset shifts every HR pro needs to make if they want a seat at the leadership table.

Raúl also shares:

• How to win buy-in for HR investments from potentially skeptical execs
• The impact of AI on language accessibility for hourly workers
• Why being a “support” function isn’t something to shy away from

💼Connect with Raúl on LinkedIn: https://www.linkedin.com/in/rauljvalentin/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Johnson Controls is known for making buildings smarter, safer, and more sustainable. But inside the company, there’s a different kind of transformation happening—in how they attract, hire, and prepare talent for the future of work.

In this episode of Talent All-Stars, Mike Aronson— Senior Director of Global Talent Acquisition Operations—shares how he’s applying over 15 years of hands-on recruiting experience to reshape the function from the inside out.

You’ll learn:

• Why it’s more important to fall in love with a problem and not a solution
• The 30-second elevator pitch that defines TA success at Johnson Controls
• Why Mike believes we’re the last generation to manage an all-human workforce

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikearonson

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Ace Hardware’s hiring strategy is grounded in one core principle: a consistent, transparent experience for every candidate—regardless of outcome.

In this episode, Stef Nikitas, Director of Talent Acquisition at Ace Hardware, outlines how her team developed “The Ace Way of Hiring”—a structured, brand-aligned approach that sets clear expectations for candidates, hiring managers, and recruiters.

She also shares how Ace applies technology thoughtfully across the hiring process, and how her team navigates the complexity of supporting multiple business units under a unified talent strategy.

You’ll learn:

• How Stef’s life changed when she went from team-player to team-leader
• Why a well-delivered rejection can still strengthen your employer brand
• What skill TA leaders need most to stay relevant in a changing world

Connect with Stef on LinkedIn: https://www.linkedin.com/in/snikitas

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Verizon is one of the biggest brands on the planet—but behind the scenes, it’s the people who keep it moving.

In this episode, Steve West—VP and HR Business Partner for Consumer Sales—reflects on his own journey from recruiter to executive and shares his approach to building teams, developing talent, and leading with trust.

Steve also shares:

• How Verizon’s “Culture OS” connects values to decision-making
• What “clear is kind” looks like in action
• Why employee experience and customer experience rise (or fall) together

Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevewest11/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

At Delaware North, recruiting 20,000 employees annually across 200+ unique locations requires more than operational scale—it demands strategic clarity, brand cohesion, and relentless focus on candidate experience.

In this episode of Talent All-Stars, Amy Duncan-Menendez, Vice President of Talent Acquisition and Global Innovation Center, and Laura Murray, Director of Employee Branding and Strategy, reveal how they are transforming one of hospitality’s most complex talent ecosystems. From lodges near national parks to concession stands at major league stadiums, their team is building a centralized talent model that honors local nuance while driving consistency and efficiency.

They pull back the curtain on:

• The centralization strategy that made their recruiting scalable, without becoming rigid
• How they navigate employer branding when their name sits behind someone else’s logo
• Why protecting the candidate experience is non-negotiable—especially when AI and automation enter the picture

Connect with Amy and Laura on LinkedIn:  

Amy Duncan-Menendez - https://www.linkedin.com/in/admenendez

Laura Murray - https://www.linkedin.com/in/laura-murray-pmp-48641943/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

When you're hiring cleaners, commercial real estate brokers, and everyone in between—in dozens of countries—your recruiting strategy has to be both scalable and local.

Danielle Kensinger, VP of Global Talent Acquisition at Cushman & Wakefield, shares how her team customizes talent acquisition strategies by region, role, and urgency—without losing speed or consistency.

She also shares:

• Why passive candidate outreach is more important than ever
• How recruiter feedback helps her reengineer workflows
• Why “boomerang hires” might be your most underutilized competitive advantage

Connect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-kensinger-262bb744

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

What happens when you drop a former agency recruiter into a hypergrowth environment with no budget, no ATS—and 15,000 hires to make?

Joe Leno, Senior Director of Recruiting at Leaf Home, shares the inside story of how he scaled a grassroots recruiting operation into a full-fledged TA engine that powers one of the largest home improvement companies in North America.

In this episode, Joe reveals how he earned a seat at the strategy table, how he leads a team that supports 260+ locations, and what it really takes to scale hiring with consistency and culture.

Joe also shares:

• How to recruit across vastly different markets and geographies
• Why rapport and respect drive cross-department collaboration

The importance of tying investments in recruiting directly to company profitability.

Connect with Joe: https://www.linkedin.com/in/joe-leno-4018a3126/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

How do you recruit top-tier dentists and hygienists for 1700+ practices—when demand far outweighs supply?

Tyler Micenheimer, SVP of Talent Acquisition & Workforce Planning at Heartland Dental, breaks down how his team tackles competitive hiring—matching top talent to the practices where they’ll thrive.

Tyler shares:

• Why Heartland built its own school to solve a talent shortage
• How their in-house scheduling app became a key employee value proposition
• The 2 skills that will define the next generation of TA leaders

Connect with Tyler: https://www.linkedin.com/in/tylermicenheimer/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

What if your talent team was the key to unlocking tens of millions in revenue?

At Lockheed Martin, that’s not a hypothetical. John Heyliger, VP of Talent Acquisition & Workforce Transformation, shares how his team recruits high-stakes technical talent at scale—while avoiding costly hiring mistakes and proving their value in terms business leaders appreciate.

John also shares:

• The tactics John’s team used to track down and reach out to a small group of highly specialized satellite engineers
• The four macro trends he sees shaping the future of talent acquisition
• The critical set of questions to ask yourself before launching any candidate search

Connect with John on LinkedIn: https://www.linkedin.com/in/stem-workforce-transformation-data/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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🎵TikTok: https://www.tiktok.com/@ziprecruiter  

Enjoyed this episode? We’d be grateful for a rating or review on