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Explore every episode of the podcast Tactical Empathy

Dive into the complete episode list for Tactical Empathy. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
The Power & Risks of Empathy: When Empathy Becomes Too Much01 Apr 202600:20:03

In part two of this series, Erin explores what happens when empathy becomes too much and begins to impact your ability to lead. She unpacks how over-identifying as an empath and constantly holding space for others can lead to overwhelm without strong boundaries and self-awareness. Erin reframes empathy as a matter of capacity—not just feeling—and offers a more sustainable way to practice it in leadership.


Today on Tactical Empathy:

  • Empathy is about how much you can hold, not how much you can feel.
  • Over-identifying as an empath limits your leadership capacity.
  • Building space for yourself is essential to practicing true empathy.
  • Changing jobs doesn't solve underlying emotional challenges.
  • Self-awareness is the first step to sustainable empathy.



Connect with Erin:




This show was produced by ELF Solutions Inc. 



The Power and Risk of Empathy - When Empathy Goes Wrong at Work25 Mar 202600:17:32

In this episode of Tactical Empathy, Erin explores both the power and the risk of empathy in the workplace—what happens when a leadership strength starts to work against us. Through real-world examples, she unpacks how empathy can be misused or overextended, from avoiding hard conversations to unintentionally applying pressure through emotional leverage. Erin introduces discernment as the key to using empathy effectively, offering practical ways to stay clear, accountable, and grounded so empathy builds trust rather than erodes it.


Today on Tactical Empathy:

  • Empathy can be misused for manipulation if not practiced with discernment.
  • Trust building through empathy can be exploited to increase expectations or loyalty.
  • Ruinous empathy involves avoiding tough conversations to prevent discomfort.
  • Emotional leveraging uses guilt and shame to manipulate team members.
  • Gaslighting through care diminishes lived experiences and fosters microaggressions.
  • Support framed as growth opportunities can overload without proper resources.
  • Discernment, not judgment, is key to using empathy ethically.
  • Ask yourself if your actions support or avoid hard conversations.
  • Clarity and accountability are essential for healthy empathy.
  • Practicing empathy with boundaries prevents it from becoming a weapon.


Connect with Erin:




This show was produced by ELF Solutions Inc.

Building Resilient Teams with Brandon Walker18 Mar 202600:28:23

In this insightful interview, Erin chats with Brandon Walker as he shares his leadership journey, blending military discipline with emotional intelligence. Discover practical practices for self-awareness, team building, and maintaining resilience in demanding environments.


Today on Tactical Empathy:

  • Trust in oneself is key to authentic leadership.
  • Understanding different parts of oneself enhances empathy.
  • Regular reflection and feedback foster growth and resilience.


Connect with Brandon:



Connect with Erin:


Episode 100: The Real Work11 Mar 202600:17:40

Celebrating the 100th episode of Tactical Empathy, Erin reflects on her journey from engineering to leadership, emphasizing the importance of empathy in tough conversations and team dynamics. This episode explores how staying present in conflict and building safety can transform leadership and foster authentic connections.


Today on Tactical Empathy:

  • Empathy is not about being soft; it's about unlocking team potential.
  • Building safety in conversations encourages honesty and trust.
  • The real work of leadership involves staying in tension and conflict.
  • Practicing empathy is like training a muscle—regular effort is required.
  • Leaders should believe and explore perspectives shared by others.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Just Show Up: Building Compassionate Communities with Yvonne Heath04 Mar 202600:28:27

In this episode, Erin chats with Yvonne as she shares her insights on leadership, empathy, and the importance of addressing grief and addiction within our communities. Drawing from her experiences as a nurse and a mother, she emphasizes the need for proactive conversations about grief and the role of empathy in supporting those facing challenges. Yvonne advocates for creating compassionate communities that allow individuals to recover openly and encourages listeners to embrace discomfort as part of the learning process.


Today on Tactical Empathy:

  • We are all leaders in our own lives.
  • Nobody can make us happy; we must take responsibility for our own happiness.
  • Empathy is a skill that needs to be practiced.
  • It's okay to be a hot mess; just show up for others.
  • Your 10 is your 10; everyone experiences grief differently.
  • It's better to say something than nothing when supporting others.
  • Compassionate communities are essential for recovery.
  • Life is uncomfortable; we need to get used to it.
  • You can start making a difference now, no matter your past.
  • Just show up and see how it feels to support others.


Connect with Yvonne:



Connect with Erin:




This show was produced by ELF Solutions Inc.

Part 4: Restoring Capacity & Reclaiming Empathy25 Feb 202600:25:22

In the final episode of this 4-part series - Erin explores the importance of rest in restoring capacity and preventing burnout. She shares personal experiences, insights from the book 'Sacred Rest,' and practical strategies for integrating various types of rest into daily life to enhance empathy, resilience, and overall well-being.



Today on Tactical Empathy:

  • Rest is essential infrastructure for a sustainable life.
  • True rest involves more than sleep; it includes mental, sensory, emotional, social, and spiritual rest.
  • Building capacity for rest requires practice and patience.
  • Rest helps regulate the nervous system and reduces burnout.
  • Recognizing and honoring your capacity is key to avoiding overwhelm.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Slowing Down to Lead: Empathy in Action with Jason Donkersgoed18 Feb 202600:31:46

In this conversation, Erin chats with Jason as he shares his leadership journey, emphasizing the importance of self-awareness, empathy, and vulnerability in effective leadership. He reflects on transformative moments in his life that shaped his understanding of leadership and the necessity of emotional intelligence in navigating corporate environments, especially during restructuring. The discussion highlights practical strategies for building empathy and connection within teams, underscoring the significance of intentionality in leadership practices.


Today on Tactical Empathy:

  • Leadership begins with self-awareness and personal growth.
  • Transformative experiences can redefine one's leadership style.
  • Empathy is essential for building trust in teams.
  • Vulnerability fosters deeper connections among team members.
  • Corporate restructuring requires emotional intelligence from leaders.
  • Regular one-on-ones are crucial for team trust and connection.
  • Creating space for emotions is vital during organizational changes.
  • Self-care practices enhance a leader's ability to empathize.
  • Empathy is a skill that can be developed over time.
  • Intentionality in leadership practices leads to more effective teams.

Connect with Jason:



Connect with Erin:




This show was produced by ELF Solutions Inc. 



Part 3: Restoring Capacity & Reclaiming Empathy11 Feb 202600:16:32

In part 3 of this 4-part series, Erin discusses the significance of creative expression as a means to reclaim empathy and restore personal capacity. She emphasizes that creative expression is not about artistic talent or production but rather about engaging in activities that bring joy and presence. Through various examples, Erin illustrates how creative practices can help individuals reconnect with themselves, reduce stress, and foster a sense of safety and well-being. The conversation also highlights the importance of allowing oneself to create without the pressure of performance or outcome, ultimately leading to a more fulfilling and empathetic life.


Today on Tactical Empathy:

  • Creative expression is not about being artistic.
  • It allows us to express emotions and complete the stress cycle.
  • Engaging in creative activities can signal safety to our bodies.
  • Creative expression helps reduce anxiety and overwhelm.
  • It's important to differentiate between necessity and creativity.
  • Creative activities can be restorative and deeply restful.
  • We should allow ourselves to create without the pressure of production.
  • Creative expression can help us reconnect with ourselves.
  • Engaging in creativity can enhance empathy for ourselves and others.
  • It's essential to practice creative expression regularly for personal growth.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Feeling Everything and Leading Well, with Jordan Dellinger04 Feb 202600:17:57

In this conversation, Erin and Jordan Dellinger explore the complexities of empathy, particularly in leadership roles. Jordan shares his journey of writing his book, 'Congratulations, You Feel Everything,' which aims to help empaths navigate their emotions sustainably. They discuss the challenges leaders face in practicing empathy, the importance of self-awareness, and the personal experiences that shaped their understanding of emotional intelligence. The conversation emphasizes the need for empathy in professional settings and offers practical tools for developing this essential skill.


Today on Tactical Empathy:

  • Empathy is the ability to understand and feel what someone is experiencing without losing yourself.
  • Leadership often prioritizes control and efficiency over emotional connection.
  • Self-awareness is crucial for practicing empathy effectively.
  • Empaths can feel overwhelmed by their emotions if not managed properly.
  • Writing can be a therapeutic tool for processing emotions.
  • Creating a toolkit for empaths can help manage emotional burdens.
  • It's important to communicate openly about one's emotional state.
  • Empathy can be developed and strengthened over time.
  • Caring deeply for others should not come at the expense of self-care.
  • Leaders can benefit from learning how to integrate empathy into their leadership style.



Connect with Jordan:



Connect with Erin:




This show was produced by ELF Solutions Inc.

Part 2: Restoring Capacity & Reclaiming Empathy28 Jan 202600:22:26

Apple Summary:


In part 2 of this 4-part series, Erin discusses the importance of emotional expression in the healing process from burnout. She emphasizes that burnout is not just a result of a busy schedule but also stems from unexpressed emotions. The conversation explores how acknowledging and expressing emotions can help close the stress cycle, leading to a restoration of capacity and empathy. Erin shares practical strategies for emotional expression and highlights the significance of recognizing feelings like resentment as signals for self-care.



Today on Tactical Empathy:

  • Burnout is a result of both physical and emotional exhaustion.
  • Emotional expression is crucial for healing from burnout.
  • Unexpressed emotions can lead to feelings of numbness and irritability.
  • Journaling and talking to trusted friends can aid emotional expression.
  • Resentment can signal a need for self-care and prioritization.
  • Emotions should be acknowledged without judgment or suppression.
  • Curiosity about our emotions can lead to better understanding and action.
  • Expressing emotions helps close the stress cycle in our bodies.
  • It's important to take responsibility for our emotional health.
  • Practicing tactical empathy can enhance our relationships and self-awareness.


Connect with Erin:




This show was produced by ELF Solutions Inc.

From Climbing to Choosing: One Leader’s Journey Through Change with Wendy Fortna21 Jan 202600:34:55

In this conversation, Erin and Wendy discuss Wendy's journey through career transitions, the importance of coaching, and the role of empathy in leadership and parenting. Wendy shares her experiences of working with Erin over the years, highlighting the significance of holding space for oneself and others, and how this practice has influenced her personal and professional life. They explore the challenges of leadership without a formal title, the tools that have aided Wendy's growth, and the lessons learned from difficult experiences. The conversation concludes with reflections on the evolving nature of careers and the importance of aligning with one's values.


Today on Tactical Empathy:

  • Wendy has been a customer success manager for a project consulting company.
  • The coaching journey began during COVID when Wendy sought career guidance.
  • Holding space is crucial for personal and professional growth.
  • Empathy plays a significant role in leadership and parenting.
  • Leadership can exist without a formal title.
  • Tools like SL2 and mental fitness have been impactful for Wendy.
  • Learning from challenges is essential for growth.
  • Personal and professional lives are interconnected.
  • It's okay to change career paths as values evolve.
  • Self-empathy is important during transitions.


Connect with Wendy:



Connect with Erin:



This show was produced by ELF Solutions Inc.

Part 1 - Restoring Capacity & Reclaiming Empathy14 Jan 202600:20:51

In this episode, Erin explores the concept of burnout, particularly in relation to empathy. She discusses how burnout is often misunderstood and emphasizes the importance of completing the stress cycle to regain empathy. The conversation highlights the significance of body work, physical movement, and self-care practices in managing burnout and maintaining emotional capacity. Erin introduces a four-part series on burnout, starting with body work and its role in stress management, and sets the stage for future discussions on emotional expression, creative expression, and rest.


Today on Tactical Empathy:

  • Burnout is often an unfinished stress cycle.
  • Empathy can weaken if not practiced on oneself.
  • Physical movement is essential to complete the stress cycle.
  • Stressors can keep our bodies in a state of fight or flight.
  • Body work practices help in managing stress and burnout.
  • Regular exercise can significantly improve mental clarity.
  • Energy work and somatic practices are beneficial for emotional health.
  • Self-care is not a luxury; it's a necessity for empathy.
  • Recognizing stress is the first step, but action is required to resolve it.
  • You are not alone in feeling overwhelmed or burnt out.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Empathy Starts Here07 Jan 202600:17:29

In this episode of Tactical Empathy, Erin reflects on her journey of self-understanding and the importance of empathy in leadership. She emphasizes the need for self-reflection and the challenges of self-judgment, while encouraging listeners to build their capacity for empathy both for themselves and others. The episode serves as a reminder that empathy is a foundational skill for effective leadership and personal growth.


Today on Tactical Empathy:

  • Empathy is about understanding oneself and others.
  • Self-empathy is often the hardest part of leadership.
  • Taking time for self-reflection can lead to powerful insights.
  • We are our own harshest critics, which hinders self-understanding.
  • Understanding ourselves is a lifelong journey.
  • Empathy is a muscle that needs to be exercised regularly.
  • Self-judgment can prevent us from leading effectively.
  • The journey of self-discovery is not linear but spiral.
  • Each experience provides new information for self-understanding.
  • Empathy is the foundation for effective leadership.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Navigating Empathy and Boundaries17 Dec 202500:21:32

In this final episode of 2025, Erin reflects on the importance of empathy, self-care, and setting boundaries. She discusses her personal struggles with over-empathizing and the resulting feelings of resentment. Erin emphasizes the need for self-empathy and radical honesty, encouraging listeners to recognize their own emotions and needs. The episode concludes with a call to action for listeners to practice self-care and reflect on their experiences as they move into the new year.


Today on Tactical Empathy:

  • Empathy is a leadership tool that requires self-awareness.
  • Resentment can be an early warning signal for personal boundaries.
  • Over-empathizing can lead to feelings of being unsupported and resentful.
  • Setting healthy boundaries is essential for personal well-being.
  • Self-empathy is often the hardest type of empathy to practice.
  • Radical honesty with oneself is crucial for emotional health.
  • Ignoring emotional signals can lead to burnout and disconnection.
  • Practicing discernment helps in setting healthy boundaries.
  • It's important to recognize when you're giving more than you receive.
  • Self-care is not selfish; it's necessary for effective leadership.


Connect with Erin:




This show was produced by ELF Solutions Inc.

Flip the Script: A Client Interviews Erin with special guest host Adriana Mercader10 Dec 202500:29:27


In this episode of Tactical Empathy, we flipped the script! A client, Adriana Mercader interviews Erin, exploring the profound impact of empathy in personal and professional relationships. Erin shares her journey of understanding empathy, the importance of self-awareness, and how empathy can transform leadership and team dynamics. The conversation delves into the challenges of self-empathy, the distinction between empathy and sympathy, and practical steps to navigate feelings and burnout. Erin emphasizes the need for genuine connection and understanding in all aspects of life, encouraging listeners to embrace their emotions and foster empathy within themselves and their teams.


Today on Tactical Empathy:

  • Empathy starts with understanding ourselves.
  • The hardest part of work is often relationships.
  • We practice what we are, not what we pretend to be.
  • Feelings are our internal GPS system.
  • Empathy is not about fixing others' problems.
  • Self-empathy is crucial for personal growth.
  • Leaders can inspire change through understanding.
  • Burnout can be addressed by allowing ourselves to feel.
  • Empathy requires self-responsibility and accountability.
  • Transformation happens when teams engage in tough conversations.


Connect with Adriana:



Connect with Erin:



This show was produced by ELF Solutions Inc. 

Empathy in Engineering: From Fixing the Women to Fixing the System03 Dec 202500:20:45

In this episode, Erin explores the themes of leadership and inclusion, particularly for women in traditionally male-dominated fields. Through personal anecdotes and reflections on recent conferences, she emphasizes the importance of empathy, the need for systemic change, and the dual responsibility of both individuals and organizations to foster an inclusive environment. Erin shares insights on how lived experiences can drive meaningful conversations and the necessity of creating spaces where truth can surface, ultimately leading to more effective leadership.


Today on Tactical Empathy:

  • Inclusion should feel like the rule, not the exception.
  • Personal experiences shape our understanding of leadership.
  • Empathy is a powerful tool in navigating tough conversations.
  • Women in leadership need spaces that validate their experiences.
  • Systemic change requires both individual and collective action.
  • Lived experiences should be treated as expertise.
  • Creating conditions for truth is essential in leadership.
  • Leadership is about understanding emotions and boundaries.
  • The importance of sponsorship over mentorship in career advancement.
  • Small shifts in language can lead to significant cultural changes.



Connect with Erin:




This show was produced by ELF Solutions Inc.

Finding Your Unique Voice in Leadership with Jay Floyd26 Nov 202500:31:57

In this conversation, Erin chats with Jay Floyd as he shares his journey as a leader and coach, emphasizing the importance of empathy, self-discovery, and embracing one's uniqueness. He discusses how personal trauma shaped his leadership style and the significance of finding the right environment for growth. Jay also highlights the challenges leaders face in practicing empathy and the need to overcome biases. He encourages listeners to audit their strengths and lead with authenticity, especially in the context of the evolving landscape of AI.


Today on Tactical Empathy:

  • Jay Floyd emphasizes the power of empathy in leadership.
  • He believes that titles do not define one's identity.
  • Empathy involves holding space for others, even in disagreement.
  • Being rare on purpose means embracing one's unique strengths.
  • Jay's journey includes overcoming personal trauma to become a leader.
  • Finding the right room is crucial for personal and professional growth.
  • Leaders must confront their biases to foster a supportive environment.
  • Toxic positivity can hinder genuine emotional experiences.
  • Self-audit of strengths is essential for effective leadership.
  • In the age of AI, embracing human uniqueness is vital.



Connect with Jay:




Connect with Erin:




This show was produced by ELF Solutions Inc.

You Don’t Have to Do It Alone19 Nov 202500:22:35

In this episode, Erin discusses the concept of overwhelm, reframing it from a personal failure to a signal indicating a lack of resources. She emphasizes the importance of self-awareness and recognizing when to step back to manage one's resources effectively.


Today on Tactical Empathy:

  • Overwhelm is a signal, not a personal failure.
  • Recognizing overwhelm can lead to better resource management.
  • Taking a pause can help assess personal needs.
  • Self-awareness is crucial in managing overwhelm.
  • It's important to identify when you're under-resourced.
  • Reframing thoughts about overwhelm can be empowering.
  • Understanding your limits can prevent burnout.
  • Acknowledging feelings of overwhelm is the first step.
  • Effective resource management leads to better mental health.


Connect with Erin:



This show was produced by ELF Solutions Inc.

Culture Starts With Us: Leading with Empathy in Everyday Interactions with Susan Loberg12 Nov 202500:37:32

In this conversation, Erin and Susan explore the significance of empathy in leadership. Susan shares her journey through various leadership roles and emphasizes the importance of seeing employees as whole human beings. They discuss personal experiences with empathetic and non-empathetic leaders, the benefits of practicing empathy in the workplace, and the challenges leaders face in implementing empathetic practices. Susan also highlights her current work in workplace culture and the importance of fostering trust and psychological safety within teams.


Today on Tactical Empathy:

  • Empathy is foundational for effective leadership.
  • Leaders should see employees as whole human beings.
  • Personal experiences significantly impact workplace engagement.
  • Empathy can enhance loyalty and dedication to an organization.
  • Leaders must balance empathy with accountability.
  • Understanding generational differences is crucial in leadership.
  • Empathy is often misunderstood as a weakness in leadership.
  • Creating a culture of empathy can lead to greater financial success.
  • Trust and psychological safety are essential for workplace culture.
  • Empathetic leadership can transform workplace dynamics.


Connect with Susan:


Connect with Erin:



This show was produced by ELF Solutions Inc. 


Feel It, Then Lead — Acting Through Discomfort05 Nov 202500:24:30

In this conversation, Erin discusses the importance of identifying and engaging in energizing and high-impact work, which she refers to as 'refueling.' She emphasizes that this work is unique to each individual and is essential for creativity, clarity, and emotional fulfillment.

Today on Tactical Empathy:


  • Energy leaks—tasks that drain you without impact—are often where burnout hides.
  • Discomfort isn’t always a red flag; sometimes it’s the signal that growth is happening.
  • You don’t need to earn your rest or explain why ease matters.
  • You lead you first—before the team, the metrics, or the outcomes.
  • “Good enough” is sometimes exactly what’s needed to move forward.
  • Naming and honouring your needs is a powerful act of leadership.


Connect with Erin:




This show was produced by ELF Solutions Inc.

Grounded Empathy in Times of Transition w/ Candice Van Dertholen29 Oct 202500:25:21

In this episode, Erin chats with Candice Van Dertholen discusses the importance of grounding oneself in personal experience and self-awareness to foster empathy and take aligned action. She emphasizes the need to understand the body's signals and the internal communication of energy to effectively hold space for others.


Today on Tactical Empathy:

  • The more we ground into our own experience, the better we can empathize with others.
  • Understanding our body's signals is crucial for personal growth.
  • Empathy requires a deep internal awareness of oneself.
  • Awareness leads to clarity, which is essential for aligned action.
  • To hold space for others, we must first identify ourselves.
  • Grounding into our body helps us connect with our energy.
  • Taking aligned action stems from clarity gained through self-awareness.
  • Personal growth is a continuous journey of understanding oneself.


Connect with Candice:




Connect with Erin:




This show was produced by ELF Solutions Inc.

Supported & Uncomfortable: Post‑Retreat Reflections22 Oct 202500:27:54


In this episode, Erin reflects on her recent retreat experience, discussing the emotional and physical aftermath of holding space for others. She emphasizes the importance of community support, self-care, and the need to process emotions post-event. Erin shares insights on trust in leadership, the significance of discernment, and the necessity of giving oneself permission to rest and recover after intense experiences.


Today on Tactical Empathy:

  • The quiet moments can lead to profound insights.
  • Leaders often overlook the importance of post-event processing.
  • Community support is essential for successful events.
  • Trusting your vision is crucial in leadership.
  • Discernment helps in navigating feelings of judgment.
  • Burnout is a sign of not allowing emotional release.
  • Reentry protocols are important for recovery after events.
  • Self-care practices should be prioritized after intense experiences.
  • Building capacity is a gradual process.
  • Permission slips can help in acknowledging personal needs.



Connect with Erin:



This show was produced by ELF Solutions Inc.

Breakthrough to Better Empathy: A Journey with Joni Goodman15 Oct 202500:23:40

In this conversation, Erin chats with Joni Goodman, founder of JDG Advisors. Joni shares her journey from biochemist to entrepreneur, emphasizing the importance of empathy in personal and professional development. She discusses her understanding of empathy, the challenges she faced in developing this skill, and the barriers that often prevent individuals from practicing empathy. Joni also highlights the significance of emotional intelligence and creating a safe space for vulnerability, while offering insights into her upcoming book and projects.


Today on Tactical Empathy:

  • Empathy involves standing with someone during their emotional experience without judgment.
  • The journey to understanding empathy can be challenging and requires personal development.
  • Empathy is a skill that can be strengthened over time.
  • Discomfort often leads to growth and breakthroughs in empathy.
  • Building empathy requires self-awareness and understanding one's own emotions.
  • Emotional intelligence is crucial for practicing empathy effectively.
  • Creating a psychologically safe environment is essential for vulnerability.


Connect with Joni:



Connect with Erin:



This show was produced by ELF Solutions Inc. 


Running on Empty Isn’t Leadership08 Oct 202500:24:58

In this episode of Tactical Empathy, Erin discusses the common trap of leaders running on empty and the importance of self-care in effective leadership. She emphasizes the foundational elements of energy management: sleep, hydration, and nutrition, and how neglecting these can impair decision-making and overall effectiveness. Erin shares personal anecdotes and research insights, urging listeners to prioritize their well-being to lead with clarity and empathy. The episode concludes with practical tips for daily resourcing and an invitation to reflect on personal leadership practices.


Today on Tactical Empathy:

  • Running on empty isn't leadership; it's survival.
  • Self-care is essential for effective leadership.
  • Kids model behavior; leaders must set an example.
  • Sleep deprivation impairs decision-making abilities.
  • Hydration is crucial for cognitive function.
  • Nutrition affects emotional regulation and focus.
  • Leaders need to prioritize their own needs.
  • Empathy requires presence, which comes from self-care.
  • Small daily practices can lead to significant changes.
  • Leadership is about thriving, not just surviving.



Connect with Erin:



This show was produced by ELF Solutions Inc.

The Impact of Hormones on Performance with Kathy Tissington01 Oct 202500:24:44

Apple Summary:

In this conversation, Erin and Kathy discuss the often-overlooked topic of hormonal health, particularly in the context of the workplace. Kathy, a nurse practitioner, shares her journey and expertise in hormonal health, emphasizing the impact of hormonal changes on cognitive function and work performance. They explore the importance of empathy in healthcare, the need for better understanding and support in workplaces, and the available treatment options for both women and men experiencing hormonal changes. The discussion aims to raise awareness and encourage open conversations about hormonal health in professional settings.


Today on Tactical Empathy:

  • Kathy is a nurse practitioner specializing in hormonal health.
  • Hormonal changes significantly impact cognitive function and work performance.
  • Many women are unaware that their symptoms are related to hormonal changes.
  • Empathy and listening are crucial in healthcare conversations.
  • There are treatment options available for managing hormonal chaos.
  • Education and resources are essential for understanding hormonal health.
  • Men also experience hormonal changes that affect their well-being.
  • Workplaces should provide support and resources for employees facing hormonal issues.
  • Lifestyle changes play a critical role in managing hormonal health.
  • Open conversations about hormonal health can reduce stigma and improve workplace dynamics.


Connect with Kathy:


Connect with Erin:



This show was produced by ELF Solutions Inc. 


When You Change, Everything Changes: Navigating the Human Side of Change24 Sep 202500:24:55

In this episode of Tactical Empathy, Erin explores the theme of leadership and personal growth through the lens of embracing one's future self. She discusses the importance of stepping into a new identity, the discomfort that comes with change, and the necessity of effective communication during this transition. Through personal anecdotes and client experiences, Erin emphasizes the significance of consistency, empathy, and the willingness to navigate discomfort as essential components of leadership and personal development.


Today on Tactical Empathy:

  • Leadership extends beyond corporate roles to all areas of life.
  • Identity shifts can be challenging but are essential for growth.
  • Embracing your future self can lead to friction but is necessary for change.
  • Discomfort is a natural part of the change process.
  • Communicating your changes helps others understand and support you.
  • Consistency in actions reinforces your commitment to change.
  • Feedback from others can provide valuable insights during transitions.
  • Recognizing and normalizing discomfort can ease the change process.
  • Every small shift is a step towards your future self.
  • Leading change requires patience and ongoing realignment with your goals.



Connect with Erin:




This show was produced by ELF Solutions Inc. 

From Concrete to Compassion: Matthew Stafford's Transformation17 Sep 202500:29:14

In this conversation, Erin chats with Matthew Stafford, he shares his transformative journey from a concrete business owner to an e-commerce expert, emphasizing the importance of empathy in leadership. He discusses how personal experiences shaped his understanding of empathy and the role it plays in effective communication and relationships. Matthew also explores the impact of dark retreats on his self-awareness and emotional intelligence, offering practical tips for cultivating empathy in everyday life.


Today on Tactical Empathy:

  • Matthew transitioned from a concrete business to e-commerce.
  • Empathy involves understanding others without projecting your own thoughts.
  • Practicing self-love is crucial for developing empathy for others.
  • Entrepreneurs often carry trauma that affects their business.
  • Feeling your feelings is more important than thinking them.
  • A simple mirror exercise can enhance self-acceptance.
  • Matthew plans to create intimate experiences for entrepreneurs to connect deeply.


Connect with Matthew:



Connect with Erin:





This show was produced by ELF Solutions Inc.

When Guilt Knocks: How Empathy Can Transform Shame10 Sep 202500:18:11

In this episode, Erin explores the complex emotions surrounding guilt, particularly as we transition into new routines in September. She distinguishes between healthy guilt, which can motivate personal growth, and unhealthy guilt, which can lead to shame and stagnation. Through personal anecdotes and practical insights, Erin emphasizes the importance of empathy—both for ourselves and others—as a tool to navigate guilt effectively. She encourages listeners to practice discernment over judgment when feeling guilty, using it as an opportunity for reflection and growth rather than a source of shame.


Today on Tactical Empathy:

  • September feels like a fresh start for many.
  • Guilt can stem from various sources, including personal values.
  • Healthy guilt motivates us to align with our best selves.
  • Unhealthy guilt can arise from setting boundaries or saying no.
  • Guilt can quickly spiral into shame if left unchecked.
  • Empathy is crucial in preventing guilt from becoming shame.
  • Self-empathy helps us navigate feelings of guilt.
  • Discernment allows us to understand the source of our guilt.
  • Guilt can serve as a signal for personal growth.
  • Meeting guilt with empathy empowers us to choose our responses.



Connect with Erin:

  • Instagram: @elthorp 
  • LinkedIn: https://www.linkedin.com/in/erin-thorp-speaker/
  • Website: www.erinthorp.ca 
  • Inside Out Empathy Free Chapter: https://www.insideoutempathy.com/free-chapter/
  • Sign up for “The E in the Room” Newsletter: https://www.erinthorp.ca/newsletter/


This show was produced by ELF Solutions Inc.

Grief Series, Part 3: Showing Up with Compassion with Christine & Kristen30 Jul 202500:43:08

Part 3 of the 3-part grief series concludes with Erin, Christine and Kristen discussing the multifaceted nature of grief, emphasizing its individual experience and the concept of disenfranchised grief. They discuss the impact of loss on identity and roles, the challenges of navigating grief in personal and professional life, and the societal pressures surrounding grief timelines. They highlight the importance of effective communication, remembrance, and normalizing conversations about grief. The discussion also touches on the difficulties of preparing for grief and the various resources available to support individuals in their grieving process. Ultimately, the speakers convey that grief and joy can coexist, and it is essential to honor one's unique journey through loss.


Today on Tactical Empathy:

  • Grief is an individual experience, and there is no one-size-fits-all approach.
  • Disenfranchised grief refers to losses that are not socially recognized, making it harder for individuals to grieve.
  • Loss of identity and roles can be as significant as losing a loved one.
  • Grief does not follow a timeline; it is a personal journey that varies for everyone.
  • The second year of grief can often be more challenging than the first due to a lack of support.
  • Communicating support effectively is crucial; avoid common phrases like 'I'm sorry' and instead acknowledge the pain.
  • Remembering and sharing stories about the deceased can help keep their memory alive.
  • Normalizing conversations about grief can help individuals feel less isolated in their experiences.
  • Preparing for grief is difficult, but having open conversations about loss can help.
  • There are many resources available, including books, podcasts, and support groups, to help navigate grief.


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This show was produced by ELF Solutions Inc. 



Grief Series, Part 2: Showing Up in the Hard with Kristen Snead23 Jul 202500:30:51

In part 2 of our 3-part series on grief, Erin and Kristen explore the profound themes of empathy, grief, and the importance of support systems during challenging times. Kristen shares her personal journey through grief after the loss of her husband, emphasizing the significance of compassion for oneself and others. They discuss the impact of words, the difference between sympathy and empathy, and the necessity of finding joy in everyday moments. Kristen offers valuable advice for those navigating grief, highlighting the importance of connection and authenticity in relationships.


Today on Tactical Empathy:

  • Empathy and compassion are intertwined concepts.
  • Grief is a universal experience that everyone will face.
  • Having a strong support system is crucial during times of grief.
  • It's okay to do less and just get by during tough times.
  • Finding joy in ordinary moments can help navigate grief.
  • Communication is key in expressing needs during grief.
  • Sympathy often drives disconnection, while empathy fosters connection.
  • People often don't know what they need when grieving.
  • Comparison can diminish joy and connection.
  • Showing up authentically, even at 50%, is still valuable.


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This show was produced by ELF Solutions Inc. 



Grief Series, Part 1: Returning to Work After Loss with Christine Mack-Granger16 Jul 202500:37:52

In part 1 of our 3-part series on grief, Erin and Christine discuss the complexities of grief and the importance of empathy in supporting individuals who are grieving, particularly in the workplace. Christine shares her personal experiences with grief and highlights common misconceptions about the grieving process. They explore how grief manifests in different ways, the impact of unresolved grief, and the role of leaders in creating a supportive environment for grieving employees. The discussion emphasizes the need for open communication, understanding, and the importance of acknowledging loss to foster a compassionate workplace culture.



Today on Tactical Empathy:

  • Empathy involves meeting people where they are.
  • Grief can stem from various types of loss, not just death.
  • There is no set timeline for grief; it is a personal journey.
  • Grief can manifest differently in the workplace depending on the individual.
  • Acknowledging a person's loss can help them feel supported.
  • Leaders should create a culture that allows for open discussions about grief.
  • It's important to check in with grieving employees regularly.
  • Language matters; saying 'I don't know what to say, but I'm here' can be comforting.
  • Grief can be a lonely experience, and support is crucial.
  • Remembrance of the deceased can help the grieving process.


Connect with Christine:

  • LinkedIn: https://www.linkedin.com/in/christine-mack-granger/


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This show was produced by ELF Solutions Inc.

Empowering Women in Construction Leadership with Andrea Janzen07 Jul 202500:25:07

In this conversation, Erin chats with Andrea Janzen they discuss Andrea’s leadership journey and the work of Ambition Theory, focusing on transformational leadership skills in the construction industry. Andrea emphasizes the importance of empathy, the barriers women face in leadership roles, and the differences between mentorship and sponsorship. The discussion also covers the 'above and below the line' model for leadership behavior and strategies for supporting team members' advancement.


Today on Tactical Empathy:


  • Empathy is crucial for effective leadership.
  • Transformational leadership is collaborative and inclusive.
  • Women often face barriers due to traditional leadership structures.
  • Sponsorship is more effective than mentorship for women's advancement.
  • Recognizing individual strengths can enhance team performance.
  • The construction industry rewards transactional behaviors over transformational ones.
  • Leaders should focus on the bigger picture, not just technical skills.
  • The 'above and below the line' model helps leaders assess their behavior.
  • Creating a supportive environment can shift team dynamics positively.
  • Women need advocates in leadership roles to succeed.


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This show was produced by ELF Solutions Inc.

Transforming Organizations Through Understanding with Marvin Dejean02 Jul 202500:30:33

In this conversation, Erin chats with Marvin as he shares his journey of self-discovery and the importance of empathy in leadership. He emphasizes the need for personal responsibility and understanding the impact of our actions on others. Marvin and Erin discuss the challenges of self-awareness and how mindset plays a crucial role in our interactions. He provides insights into fostering collaboration and transformation within organizations, highlighting that true change begins with understanding and empathy.



Today on Tactical Empathy:

  • We all have a responsibility for others.
  • Empathy is about seeing yourself in others.
  • Transformations begin and end with people.
  • The biggest issue in organizations is mindset.
  • Self-deception is the first deception we face.
  • Understanding others' needs leads to better collaboration.
  • We often focus on behavior rather than mindset.
  • To foster change, we must first understand ourselves.
  • Leading by example is crucial for inspiring others.
  • The journey of self-discovery is ongoing and essential.


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Empathy & the Unknown: Leading Through Disruption25 Jun 202500:15:49

In this episode of Tactical Empathy, Erin discusses the challenges leaders face during times of disruption and the importance of empathy in navigating uncertainty. She emphasizes that leaders should not aim to eliminate uncertainty but rather help their teams build capacity to handle it. Through practical strategies, Erin illustrates how leaders can normalize feelings of anxiety, focus on known factors, and engage their teams in the process of navigating change. Real-life examples highlight the effectiveness of empathy-driven leadership in fostering trust and adaptability within teams.


Today on Tactical Empathy:

  • The fear and emotional weight of leading during disruption is common.
  • Leaders should help teams build capacity to navigate uncertainty.
  • Empathy involves acknowledging discomfort rather than hiding it.
  • Certainty is an illusion; capacity is what we need to develop.
  • Normalizing feelings can help regulate emotional charge in teams.
  • Focusing on what is known can provide clarity during chaos.
  • Engagement is key to overcoming feelings of helplessness.
  • Leaders should model vulnerability and share uncertainties.
  • Trust is built through consistent and congruent actions.
  • Being present and reminding teams of their capabilities is crucial.


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This show was produced by ELF Solutions Inc.

From Corporate to Compassion: Genevieve's Journey18 Jun 202500:23:40

In this conversation, Erin chats with Genevieve as she shares her inspiring leadership journey, detailing her transition from a corporate career to founding the Pajama Program, which provides pajamas and books to children in need. She emphasizes the importance of empathy, vulnerability, and leading with love in both personal and professional settings. Genevieve discusses the challenges of expressing emotions as a leader and the transformative power of connecting with others through heartfelt storytelling. The conversation highlights the significance of finding purpose and the impact of genuine emotional connections in leadership.


Today on Tactical Empathy:

  • Genevieve always aspired to be a strong, independent woman like Mary Tyler Moore.
  • She felt societal pressure to conform to traditional roles but chose her own path.
  • A pivotal moment led her to realize the importance of meaning in her life.
  • Her experience reading to children in shelters sparked the creation of the Pajama Program.
  • Empathy is about truly feeling and understanding another's pain.
  • Crying and vulnerability can strengthen connections with others.
  • Leaders often struggle with expressing emotions due to societal norms.
  • Finding purpose can lead to significant life changes and fulfillment.
  • Leading with love fosters collaboration and connection in organizations.
  • It's essential to surround yourself with like-minded individuals who support your vision.


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This show was produced by ELF Solutions Inc.

Building Empathy from the Inside Out: One Team’s Journey11 Jun 202500:20:54

In this episode of the Tactical Empathy Podcast, Erin shares insights from her recent work with a high-performing leadership team that struggled with communication and connection under pressure. Through the Positive Intelligence Framework, the team embarked on a seven-week journey focusing on empathy, self-awareness, and emotional regulation. Erin highlights the importance of building trust and connection within teams, emphasizing that empathy is a foundational skill that drives performance and well-being. The episode concludes with reflections on the transformative impact of the program and the necessity of fostering a more human and connected workplace.


Today on Tactical Empathy:

  • Communication has always been the issue for high-performing teams.
  • Traditional leadership development approaches often fall short.
  • Empathy starts with self-empathy, not just for others.
  • The Positive Intelligence Framework focuses on building mental fitness.
  • Empathy is a capacity to stay grounded in high-pressure situations.
  • Self-awareness and emotional regulation are crucial for effective leadership.
  • Teams need to practice empathy to improve collaboration and trust.
  • Feedback from participants highlighted significant personal growth.
  • Empathy is not a weakness; it is essential for team performance.
  • Transformative change occurs through shared experiences and practice.


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This show was produced by ELF Solutions Inc.

New Podcast Episode: Empathy in Leadership: A Deep Dive with Barbara Boselli04 Jun 202500:25:15

In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions. She emphasizes the significance of self-awareness, curiosity, and understanding fairness in fostering empathy. Barbara provides real-life examples of how empathy can be practiced in challenging situations and discusses common barriers leaders face in developing this crucial skill. The conversation concludes with practical tips for enhancing empathy in leadership roles.


Today on Tactical Empathy:

  • Empathy is feeling with others without getting carried away.
  • Understanding others is crucial for effective leadership.
  • Empathy allows leaders to support their teams better.
  • Taking a break can help in difficult conversations.
  • Empathy is not about letting people off the hook.
  • Self-awareness enhances our ability to empathize.
  • Curiosity helps replace judgment in interactions.
  • Fairness influences our capacity for empathy.
  • We share more similarities than differences with others.
  • Listening is a key component of empathy.


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This show was produced by ELF Solutions Inc. 



Bridging the Gap with Empathy: A Conversation with Lucy & Mad28 May 202500:40:07

In this episode of Tactical Empathy, Erin engages in a deep conversation with guests Mad and Lucy about the importance of empathy in bridging gaps in understanding, language, and identity. They explore their personal journeys into coaching and podcasting, define empathy from their perspectives, and discuss the challenges of using language to foster belonging. The conversation highlights the significance of curiosity in empathy, the impact of generational stereotypes, and the difficulties in maintaining empathy in professional settings. In this conversation, the speakers explore the complexities of empathy in personal and professional relationships. They discuss the importance of navigating difficult conversations with honesty and connection, the power of empathy in fostering understanding, and the significance of asking the right questions. The dialogue also touches on generational differences in empathy and offers practical tips for integrating empathy into daily interactions.


Today on Tactical Empathy:

  • Empathy is attention—where you choose to focus is everything.
  • Curiosity and empathy are inseparable; asking better questions builds deeper connection.
  • Belonging is in the eye of the beholder—intent isn’t enough.
  • Empathy without boundaries leads to burnout—know what’s yours to carry.
  • You don’t need to feel empathy to practice it—just take action.
  • Generational stereotypes are distractions—connection comes through conversation.


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This show was produced by ELF Solutions Inc.

Edge of Empathy Part 221 May 202500:15:58

In part 2 of this 2-part series, Erin explores the concept of empathy overload, particularly how the desire to help others can lead to burnout. She discusses the signs of empathy fatigue, introduces a preservation toolkit to help manage emotional energy, and emphasizes the importance of self-care and setting boundaries. Erin shares personal experiences and practical strategies for rebuilding self-care practices, ultimately guiding listeners to find a sustainable balance in their empathetic engagements.


Today on Tactical Empathy:

  • Empathy can lead to burnout if not managed properly.
  • Signs of empathy overload include emotional exhaustion and resentment.
  • It's essential to prioritize self-care to avoid compassion fatigue.
  • Setting boundaries is crucial for maintaining empathy without collapsing.
  • Self-care practices can be simple yet effective in rebuilding capacity.
  • Asking yourself what you need is a vital self-care strategy.
  • Empathy is an energy that needs to be preserved.
  • You don't have to carry everything that others bring to you.
  • Finding your center helps in managing empathy effectively.
  • Both extremes of empathy are part of being a human leader.


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This show was produced by ELF Solutions Inc.

Edge of Empathy Part 114 May 202500:19:44

In part 1 of this 2-part series, Erin  explores the complexities of empathy in leadership, focusing on the extremes of being perceived as the villain in someone else's story. She discusses the emotional challenges leaders face when empathy is blocked or overextended, and offers practical tools for navigating difficult conversations and maintaining healthy relationships. The episode emphasizes the importance of reframing blame, practicing curiosity, and the power of pausing before reacting.


Today on Tactical Empathy:

  • Empathy can be a powerful tool for leaders.
  • Being misunderstood can trigger defensiveness and hinder empathy.
  • It's important to recognize when we are seen as the villain.
  • Reframing blame as pain can help us respond with empathy.
  • The pause is crucial in emotional conversations.
  • Curiosity leads to better understanding and communication.
  • Asking 'what' and 'how' questions fosters dialogue.
  • Regulating our emotions is key to effective leadership.
  • We often carry stories about ourselves that others may not understand.
  • Empathy stretches us in moments where relationships thrive or fail.


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This show was produced by ELF Solutions Inc.

Justin McMenamy on Navigating Leadership Challenges with Empathy07 May 202500:37:43

In this episode, Erin chats with Justin McMenamy as he shares his leadership journey, emphasizing the importance of empathy in leadership. He discusses his experiences in various organizations, the challenges leaders face in practicing empathy, and the impact of metrics-driven cultures on leadership behavior. Justin provides practical insights on how to cultivate empathy within teams and organizations, highlighting the significance of building a supportive culture that prioritizes human connection over mere business results.



Today on Tactical Empathy:

  • Empathy involves understanding different perspectives.
  • Leaders must balance hard decisions with care.
  • Business results should be a by-product of culture.
  • Metrics can hinder empathetic leadership.
  • Caring for employees is a leadership burden.
  • Empathy can be active, not passive.
  • Information flows fastest along relationship lines.
  • Leaders should be approachable and accessible.
  • Building a culture of empathy requires intentionality.


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This show was produced by ELF Solutions Inc.

The Power of Self-Awareness and Empathy with Valeria Rusnak30 Apr 202500:26:37

In this conversation, Erin chats with Valeria Rusnak as she discusses her journey as a podcaster and community leader, focusing on the themes of rejection and empathy. She emphasizes the importance of removing shame associated with rejection and how empathy can serve as a powerful tool in understanding others. Valeria shares her insights on establishing emotional boundaries, practicing empathy in real-life situations, and the significance of self-awareness in developing empathy skills. The discussion also touches on the challenges people face in practicing empathy and offers practical tips for listeners to enhance their empathetic abilities.


Today on Tactical Empathy:

  • Valeria Rusnak is a podcaster focused on celebrating rejection.
  • Empathy helps remove the shame associated with rejection.
  • Establishing emotional boundaries is crucial in practicing empathy.
  • Self-awareness is the foundation for effective empathy.
  • Empathy is a skill that can be developed over time.
  • Listening and validating others builds trust in relationships.
  • People's reactions often stem from their own struggles, not personal issues.
  • Practicing self-compassion enhances our ability to empathize with others.
  • Exposure to diverse stories broadens our understanding of human experiences.
  • Reading fiction can improve our empathy skills.


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This show was produced by ELF Solutions Inc.

Empathy: The Key to Human Connection with Karl Pontau23 Apr 202500:29:10

In this conversation, Erin chats with Karl Pontau.They discuss the significance of empathy and storytelling in building human connections. Karl shares personal experiences that shaped his understanding of empathy, particularly during his treatment for brain tumors. The discussion delves into how leaders can use empathy to navigate emotional reactions, develop mindfulness, and recognize body language and status behaviors to foster a supportive workplace culture. Karl emphasizes the importance of creating a safe space for vulnerability, which ultimately leads to stronger relationships and a more productive environment.


Today on Tactical Empathy:

  • Storytelling builds human connection at scale.
  • Empathy is crucial for influencing behavior.
  • Emotions drive decision-making in business.
  • Creating a safe space encourages vulnerability.
  • Mindfulness helps in recognizing feelings in others.
  • Status behaviors reveal underlying emotions.
  • Body language communicates more than words.
  • Leaders should actively use empathy as a skill.
  • Understanding deeper stories enhances connections.
  • A supportive culture leads to a thriving workplace.


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This show was produced by ELF Solutions Inc.

Empathy and Feedback: Saying the Hard Things with Heart16 Apr 202500:21:15

In this episode of Tactical Empathy, Erin discusses the critical role of feedback in leadership, emphasizing the need to deliver tough messages with empathy and care. She introduces the Conscious Competence Model and the SBI framework as tools for effective feedback conversations. Erin highlights the importance of understanding an individual's learning stage and fostering a collaborative environment to enhance growth and trust within teams. The episode concludes with a recap of key strategies for delivering feedback that promotes development rather than judgment.


Today on Tactical Empathy:

  • Feedback conversations are essential for leadership growth.
  • Empathy is crucial when delivering tough feedback.
  • Understanding the Conscious Competence Model aids in feedback delivery.
  • The SBI framework helps structure feedback effectively.
  • Creating a collaborative environment enhances feedback reception.
  • Feedback should focus on specific situations, behaviors, and impacts.
  • Leaders should ask for permission before giving feedback.
  • Discernment in feedback promotes growth and development.
  • Feedback is a two-way conversation, not a one-way correction.
  • Practicing feedback can lead to improved communication skills.



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This show was produced by ELF Solutions Inc.

The Bridge of Courage: Empathy in Leadership with Henning Bech09 Apr 202500:27:17

In this conversation, Erin chats with Henning Bech as he shares his insights on the importance of empathy in leadership, describing it as a 'bridge of courage' that connects different perspectives. Henning discusses the challenges leaders face in practicing empathy, often due to misconceptions about its nature. Through personal anecdotes, Henning illustrates the profound impact of empathy on team dynamics and individual growth. He emphasizes the need for leaders to cultivate self-awareness and curiosity, moving from a compassionate approach to a more empathic one. The discussion also touches on practical strategies for fostering empathy in professional settings, particularly in career coaching.


Today on Tactical Empathy:

  • Empathy is a bridge that connects different perspectives.
  • Practicing empathy requires courage to look within oneself.
  • Leaders often misunderstand empathy as a weakness.
  • Empathy is essential in today's leadership landscape.
  • Real-life experiences can deepen our understanding of empathy.
  • It's important to allow space for team members to not always perform at their best.
  • Shifting from compassion to empathy can enhance leadership effectiveness.
  • Staying curious is crucial for empathetic leadership.
  • Asking open-ended questions fosters better communication.
  • Empathy plays a vital role in career coaching and personal development.


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This show was produced by ELF Solutions Inc.

Navigating Return to Office Mandates w/ Empathy02 Apr 202500:17:07

In this episode of Tactical Empathy, Erin discusses the challenges and strategies for balancing organizational goals with employee wellbeing in the context of return to office mandates. She emphasizes the importance of empathy in leadership, providing a three-step process for navigating employee concerns and ensuring a smooth transition back to the office. Through case studies, Erin illustrates the consequences of rigid policies versus flexible approaches, ultimately advocating for a people-first strategy that enhances engagement and retention.


Today on Tactical Empathy:

  • Balancing organizational goals with employee wellbeing is crucial.
  • Rigid return to office policies can lead to increased turnover.
  • Empathy in leadership is essential for navigating transitions.
  • Listening without judgment helps understand employee needs.
  • Transparency about policy changes fosters acceptance among employees.
  • In-office days should focus on meaningful collaboration.
  • Flexibility is a key retention strategy in today's job market.
  • Case studies show the benefits of a four-day work week.
  • Employee feedback is vital in shaping return to office strategies.
  • A people-first approach leads to better engagement and productivity.



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This show was produced by ELF Solutions Inc.

Navigating Emotions: The Heart of Leadership with Marisol Solarte-Erlacher26 Mar 202500:26:27

In this episode, Erin chats with Marisol Solarte-Erlacher as she shares her journey as a leader, emphasizing the importance of empathy, self-reflection, and emotional intelligence in leadership roles. Marisol discusses the challenges leaders face in balancing empathy with boundaries and the necessity of understanding one's emotional triggers. She provides practical insights on how leaders can cultivate self-awareness and navigate emotional challenges, ultimately highlighting the significance of creating a supportive environment where team members feel heard and valued.


Today on Tactical Empathy:

  • Marisol's journey into leadership began in her family context.
  • Empathy involves holding both your own and others' emotional states.
  • Self-reflection is crucial for understanding personal triggers and boundaries.
  • Leaders often struggle with balancing empathy and decision-making.
  • Imperfect action is better than inaction in leadership.
  • Emotions are a primary driver of human behavior in the workplace.
  • Creating space for emotional awareness enhances team productivity.
  • Empathy without boundaries can lead to emotional overwhelm.
  • Self-compassion is essential for leaders when they make mistakes.
  • Regular reflection can help leaders improve their emotional responses.


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This show was produced by ELF Solutions Inc. 



Empathy in Times of Organizational Change19 Mar 202500:20:34

In this episode of Tactical Empathy, Erin Thorp discusses the challenges of organizational change and the importance of empathy in leadership. She explores the neuroscience behind resistance to change, the emotional responses that arise, and practical strategies for leaders to support their teams through transitions. By acknowledging and validating emotions, leaders can create a safe environment that fosters engagement and collaboration during times of uncertainty.

Today on Tactical Empathy:

  • Change is inevitable and often brings mixed emotions.
  • The brain is wired for predictability and resists change.
  • Emotional responses to change can include fight, flight, or freeze.
  • Acknowledgment and validation of feelings are crucial for leaders.
  • Discomfort is a natural part of navigating change.
  • Active listening and open communication build trust.
  • Leaders must manage their own emotions to support their teams.
  • Transparency in decision-making helps alleviate fears.
  • Creating a safe environment encourages team engagement.
  • Empathy is essential for effective leadership during change.


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This show was produced by ELF Solutions Inc.

Empathy in Politics: A Leader's Perspective with Janelle Sandboe12 Mar 202500:22:47

In this conversation, Erin chats with Janelle Sandboe as she shares her experiences as an elected official, business owner, and mother, emphasizing the critical role of empathy in politics and leadership. She discusses the challenges of navigating difficult conversations, the importance of community engagement, and practical strategies for practicing empathy in everyday life. Janelle highlights the need for leaders to balance emotional connections with rational decision-making, and she encourages listeners to empower others rather than simply solving their problems. The discussion also touches on the significance of modeling empathetic behavior for future generations and the value of reading in developing empathy.


Today on Tactical Empathy:

  • Empathy is essential for successful leadership.
  • Leaders must balance emotional connections with rational decision-making.
  • It's important to empower individuals rather than solve their problems.
  • Modeling empathy for the next generation is crucial.
  • Navigating difficult conversations requires preparation and self-regulation.
  • Community engagement involves understanding diverse perspectives.
  • Practicing empathy can lead to more effective communication.
  • Reading fiction can help develop empathy skills.
  • Leaders should be aware of echo chambers in politics.
  • Teens appreciate having adults who listen and engage with them.


Empathy Across Generations – Building the Skills We Need05 Mar 202500:17:56

In this episode, Erin explores the nuances of empathy across different generations, highlighting the unique strengths and blind spots of Baby Boomers, Gen X, Millennials, and Gen Z. Each generation faces specific challenges in practicing empathy, and Erin provides actionable steps for improvement, emphasizing the importance of emotional literacy, vulnerability, boundaries, and face-to-face communication. The conversation encourages listeners to reflect on their own experiences and to actively work on enhancing their empathy skills.


Today on Tactical Empathy:

  • Empathy is a skill that can be strengthened for all generations.
  • Each generation has unique strengths and blind spots regarding empathy.
  • Baby Boomers need to focus on emotional literacy and connection.
  • Gen X should balance independence with emotional vulnerability.
  • Millennials must practice empathy without absorbing others' emotions.
  • Setting boundaries is crucial for Millennials to avoid burnout.
  • Gen Z needs to improve face-to-face communication skills.
  • Digital interactions lack emotional cues, making in-person communication vital.
  • Practicing emotional check-ins can enhance team dynamics.
  • Tactical empathy is essential for effective leadership.



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This show was produced by ELF Solutions Inc.

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