Explore every episode of the podcast Supervisor Skills: Secrets of Success
Dive into the complete episode list for Supervisor Skills: Secrets of Success. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Recognizing and Responding to Bad Habits Impacting Workforce Performance
17 Sep 2024
00:09:27
Behavior specialists suggest habits are responsible for up to 40% of daily actions. Understanding the role of habits, how they form, and what’s required to overcome them is information any supervisor can benefit from. In this episode, host Joe White provides several suggestions for helping employees move beyond undesired habits that adversely impact workforce performance.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Few things are more important to employees than having their most basic needs met. Taking the time to understand where needs exist and helping resolve identified deficiencies are essential to a healthy workplace culture. In this episode, host Joe White discusses why this topic is important and offers suggestions for improvement where needs exist.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Supervisor Skills Needed for the Emerging Workplace: Succeeding in 2030 and Beyond
07 Nov 2023
00:09:02
The workplace is changing rapidly. Emerging technologies, artificial intelligence, and an unprecedented workforce transition demand a new set of skills for those on the frontline. In this episode, podcast host Joe White provides a glimpse at what’s coming in the not-too-distant future. For those looking to lead teams beyond the next few years, this is an important episode highlighting skills essential to your future success.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences, including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
The rate of change organizations face has grown over the past decade. Most subject matter experts agree this trend will only increase with time. In this episode, podcast host Joe White highlights the role frontline supervisors have in leading change. In addition, he provides several recommendations for getting needed buy-in and support for change to succeed.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Most supervisors find themselves in a race with the clock every day. A universal norm is that there’s seemingly never enough time to get everything done. Developing skills and employing best practices in time management is not only important, it’s essential to ongoing success in frontline roles. In this episode, podcast host Joe White provides five recommendations for better utilizing the time we each collectively share.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
The Anatomy of Unsafe Behaviors: It’s Not What You Think
05 Sep 2023
00:10:26
Safety management systems have evolved with time and great advancements have been made in injury prevention efforts. That said, employees still take short cuts and routinely engage in at-risk behaviors that defy training and clearly conveyed performance expectations. In this podcast episode, host Joe White explains why this occurs and offers research-based advice on how to most effectively address it.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Reaching and connecting with employees requires more than an exchange of information. To do so most effectively, supervisors must learn to convey details using communication styles that align with those most preferred by direct reports. In this episode, host Joe White covers four communication styles and highlights personality traits most commonly associated with each.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Conflict in the workplace is inevitable. More than ever, supervisors must recognize signs it exists and intervene for the purpose of helping bring about resolution. In this episode, host Joe White outlines five steps to achieving compromise where conflict exists.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Workplace burnout is a trending topic and an area of growing concern for many companies. Directly attributed to unmanaged stress, SoS host Joe White identifies common causes of supervisor burnout and offers five suggestions to help reduce the likelihood of its occurrence.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Continuous Improvement: 5 Steps to Setting and Attaining Goals
23 May 2023
00:07:40
The ability to effectively set and consistently achieve goals is highly valued in the workplace. It’s also very rare. In this SoS podcast episode, AEU LEAD Director Joe White shares five suggestions for those who want to better understand goal setting. In addition, he provides several thoughts regarding keys to success for those who intend to use the outlined process for needed transition.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
A Supervisor's Guide to Diversity, Equity, and Inclusion
02 May 2023
00:09:16
While supervisors seldom develop DE&I strategy, they do shape workplace culture through daily management practices. In this episode, AEU LEAD Director Joe White offers suggestions for ways supervisors can demonstrate their support for diversity, equity, and inclusion through their actions and behaviors.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Recognizing and Responding to Employee Stress and Anxiety
14 Mar 2023
00:10:19
Given that a majority of the incoming generation struggles with mental health, companies have an unprecedented need to prepare for the inevitable challenges they will face. In this episode, host Joe White discusses the signs and symptoms of workplace stress and anxiety and offers suggestions for responding to it.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Organization Skills: 5 Steps Managers Can Take to Improve Performance
16 Jul 2024
00:08:30
Roles and responsibilities for supervisors have increased with time. Staying on top of priorities and meeting performance targets through employees requires organization and effective time management practices. In this SoS episode, AEU LEAD Director Joe White highlights five steps that can be taken to help improve the efficiency and effectiveness of dealing with daily challenges supervisors now face.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Employee engagement is a byproduct of the employee’s experience. Supervisors are primary contributors to experiences direct reports have and are in the best possible position to affect levels of engagement. In this episode, host Joe White shares ideas for what matters most to today’s workforce.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
An Introduction and Overview to Supervisory Leadership Styles
31 Jan 2023
00:10:13
Supervisors in labor-dependent industries typically rely on authoritative management practices in the performance of their job. This leadership style is among the least preferred by Gen Z. In this podcast episode, host Joe White provides an overview of five styles of leadership and shares some thoughts regarding the application of each.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
What Gen Z Wants in a Job and Expects From Supervisors
10 Jan 2023
00:11:17
Gen Z's integration into the workforce has not been easy for many organizations; especially those in labor-intensive industries. In this episode, host Joe White highlights job traits valued by the incoming generation and discusses characteristics they expect to see in supervisors.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
On average, organizational change efforts achieve desired objectives less than 30% of the time. When frontline resources aren’t engaged or involved, the rate of success drops to less than 10%. In this episode, we discuss the supervisor’s role in getting needed buy-in, support, and commitment from employees and other stakeholders that must ultimately adopt change initiatives to practice.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
The term "quiet quitting" has gone viral. In the third quarter of 2022, its global online search frequency increased by more than 9,000%! In this episode, we describe what it means, discuss its impact on employers, and share some ideas for ways supervisors can have an impact on it.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Active Listening: 5 Ways Supervisors Can Demonstrate This Important Skill
04 Oct 2022
00:06:14
One of the most important things a supervisor can do to show employees respect is to actively listen to them in conversation. In this episode, we take on the topic of active listening and highlight 5 ways mid and frontline managers can demonstrate this important skill.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
A Supervisor’s Guide to Preventing Serious Injuries and Fatalities
13 Sep 2022
00:10:03
Across a number of industries, serious injuries and fatalities (SIFs) have been trending upwards since the onset of the pandemic. In this episode, we provide listeners with five suggestions to more effectively manage high-risk tasks where SIF potential exists.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Not all supervisors lead investigations. For those who do, gathering facts and developing a list of recommendations that prevent reoccurrence is essential. To that end, we’ve highlighted several recommendations in this episode to help supervisors achieve a successful incident investigation outcome.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Supervisors have an impressive list of responsibilities. None, however, are more important than those related to direct reports' safety, health, and well-being. This episode discusses the importance of felt leadership in safety and highlights ways to demonstrate it.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Planning for the Future through Learning, Growth, and Development
12 Jul 2022
00:08:42
Success in the 21st century will require continuous learning. The rate of change occurring in the workplace is expected to increase, and the skills needed by supervisors will undoubtedly expand. In this episode, we outline five steps supervisors can take to respond to the shifts already underway and better plan for the challenges they will face in the near term. View this episode on our website.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Micromanagement Traits: How to Identify and Avoid Them
18 Jun 2024
00:08:50
Few things frustrate workers more than dealing with micromanagers. In this episode, AEU LEAD Director Joe White breaks down the traits associated with micromanagement and offers suggestions to help supervisors identify and avoid them in their daily interactions with employees.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Following Up with Employees: An Approach That Works
21 Jun 2022
00:07:57
A significant source of frustration for many employees is a supervisor who lacks responsiveness and doesn't follow up. This episode discusses why employee follow-up is essential and provides a strategy for those who want to change and improve.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Employees today want to be coached and led, not controlled and managed. For many supervisors, this means developing an entirely new set of skills. That is especially true in industries where command and control management practices exist. In this episode, we highlight five ways supervisors can effectively coach employees to improve performance.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
5 Things That Can Instantly Destroy a Supervisor’s Credibility
10 May 2022
00:07:41
A supervisor’s ability to influence employees is more critical today than in the past. A product of credibility and respect, influence is an invaluable commodity gained through demonstrated actions and behaviors. In this episode, we highlight five things supervisors should avoid doing to prevent the loss of credibility with employees.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Beyond Productivity: How Supervisors Impact Jobsite Performance
19 Apr 2022
00:17:11
At a point in time when companies are looking for meaningful ways to distinguish themselves from others, Virginia Associated Builders and Contractors - Virginia Chapter (ABC – VA) President Patrick Dean has a lot to offer. In this episode, Patrick shares insights and perspectives from his nearly 40 years in construction on ways supervisors can affect employee experience and help shape jobsite performance. Join us for this interview as we discuss what effective supervisory leadership looks like and highlight ways to integrate it to practice.
About Patrick Dean: Patrick has been involved with the construction industry since 1985 when he began his career with Associated Builders & Contractors. After working for the National Association starting and supporting chapters, he became the president of the Virginia Chapter in September 1992.
His career at ABC Virginia spans 29 years to date. The chapter now has offices and training centers in Dulles, Richmond and Norfolk. ABC Virginia is the industry leader in craft , safety and management training serving over 650 members in the Commonwealth.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Communication Skills: 5 Ways Supervisors Can Communicate More Effectively
29 Mar 2022
00:08:18
The ability to effectively communicate is a requisite requirement for supervisors. Unfortunately, it’s an area where many people struggle, and most could benefit from learning and development opportunities. In this SoS short episode, we distinguish the differences between communication and effective communication. More importantly, we provide five recommendations for ways supervisors can communicate more effectively.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Delegating Tasks: 5 Things Supervisors Need to Know
08 Mar 2022
00:05:56
Delegation benefits both supervisors and employees. Unfortunately, it’s a management practice not used nearly as often as it could or should be. In this episode, SOS Host Joe White discusses the value associated with effective delegation and offer suggestions for how to begin delegating tasks successfully.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Time Management Practices Every Supervisor Should Use
15 Feb 2022
00:13:03
While we can’t get more time from a day, we can likely make better use of the time we have. In this episode, we interview Dr. Breck England, Vice President of Product Architecture with FranklinCovey, and explore ways supervisors can be more organized, efficient, and effective through simple time management strategies anyone can implement.
About Dr. Breck England Dr. Breck England, senior product architect and writer for FranklinCovey, ensured the firm would lead in providing world-class effectiveness solutions for its clients. As a senior consultant, Breck has 29 years of field experience in helping some of the world’s prime corporations become more effective in leadership and communication. Now retired, he directed such projects for some 200 organizations around the world—from Switzerland to Saudi Arabia. He co-wrote with Stephen R. Covey The Third Alternative, Predictable Results in Unpredictable Times, and Great Work, Great Career. Breck lives with his wife Valerie in the Rocky Mountains of Utah.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Employee experience is a top-five priority for HR professionals. Directly attributed to levels of engagement and trends involving turnover, employee experience is of growing importance for organizations across a wide range of industries. For those serious about making needed improvements, solution strategies must involve the development of direct supervisors – the primary source of frustration for most employees. In this SoS short episode, our host Joe White offers four tips front-line managers can use to improve employee experience.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
====================== Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Five Things Managers of Generation Z Employees Should Be Doing
04 Jan 2022
00:08:39
By 2025, one-quarter of all employees will be from Gen Z. Throughout the remainder of this decade, their numbers will steadily increase as a growing percentage of the workforce. With this transition, companies must reexamine communication practices and cultural attributes to better align with the values and preferences of this emerging generation. Among the list of priorities, supervisors and managers must develop the skills needed to effectively engage and work with Gen Z direct reports. In this SoS short episode, AEU LEAD's Joe White offers five suggestions for things frontline managers should be doing daily to improve working relations with your junior-most employees.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Employee Feedback: A Tool for Growth & Development
02 Nov 2021
00:05:47
Providing employees feedback is important to their ongoing growth and development. Unfortunately, only 30% routinely receive it and among those – most feel the information provided by their manager is either negative or too vague to be valuable. The process of engaging with employees for targeted development is neither complex nor difficult. In this episode, our host Joe White discusses what matters most and highlights the means by which follow-up and support can most effectively be provided.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
On occasion, supervisors are called upon to lead group presentations. For many, it requires overcoming the fear of public speaking. It also involves translating thoughts or ideas into a series of seemingly connected discussion points for a desired outcome or purpose. In this podcast episode, AEU LEAD Director Joe White provides suggestions anyone preparing to lead a group presentation can follow.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Mental Health: Guidance for Helping Employees in Need
12 Oct 2021
00:26:51
According to a National Safety Council report, only one out of every of two employers prepare their managers to recognize and appropriately respond to mental health needs. At a time when stress, anxiety, and workplace burnout are at an all-time high, the need for resources has never been greater. In this episode, Dr. Dustin Keller, CEO of Camelot Care Centers and Vice President of products for Pathways at Work, provides basic guidance for helping employees in need with practical strategies anyone can use.
About Dustin Keller, Ph.D., LPC-MHSP Dustin received his Ph.D. in Psychology from Northcentral University and is a Licensed Professional Counselor-Mental Health Service Provider and a National Certified Counselor. He received his undergraduate degree from Austin Peay State University and his Masters in Educational Psychology and Counselor Education from Tennessee Technological University. He is certified as an expert from the American Academy of Experts in Traumatic Stress.
Dustin is now serving as the Chief Executive Officer for Camelot in Tennessee providing leadership and strategic development. He is also an adjunct professor in psychology at Belmont University having previously instructed at Tennessee Technological University, Lambuth University and University of Phoenix. He has served as the Council on Children’s Mental Health Director with the Tennessee Commission on Children and Youth, the Project Director for the Tennessee Lives Count Project and has been a Lead Specialized Crisis Counselor with Youth Villages. Working in a part-time private practice, he has worked with a variety of clients from children and families, couples, and older adults.
Dustin has served on various non-profit boards including Tennessee Alliance for Children and Families, Nashville Public Radio, March of Dimes and Mediation Services. He currently serves as the Past President for the Tennessee Conference on Social Welfare. Dustin regularly conducts trainings and workshops on a variety of issues including, leadership development, employee and personal motivation, mental health, children and youth, and suicide prevention. He currently lives with his wife and six-year-old son in Nashville, TN.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Workers' Compensation: Cost or Competitive Advantage?
21 Sep 2021
00:23:29
Workers' compensation is widely regarded as a non-discretionary expense. For some, it’s an unfortunate cost of doing business that adversely impacts the bottom line. For others, however, it’s a means of differentiating yourself from industry peers. In this episode, we spoke with Crystal Jones, a senior underwriter with The American Equity Underwriters, to explore practical ways mid and front-line managers can help reduce workers' compensation costs as a means of gaining a competitive advantage where it historically may not have existed.
About Crystal Crystal Jones joined The American Equity Underwriters, Inc. in January 2011 and serves as a Senior Underwriter. She works as both a USL&H and State Act underwriter as the State Act program works in conjunction with the USL&H coverage to offer companion coverage. Prior to joining AEU, Crystal worked for a local insurance agency. Crystal received her bachelor’s degree from the University of South Alabama in Communications with a minor in Sociology. She has earned both the Certified Insurance Service Representative (CISR) and Commercial Lines Coverage Specialist (CLCS) designations and was named a 40 Under 40 Award recipient at the 2020 Inland Marine Expo.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
An unintentional byproduct of organizational “rightsizing” is fewer promotional opportunities for those within. Companies across a wide range of industries have removed layers of management limiting career progression and advancement paths that previously existed. The criteria used for selection when positions do become available has changed, as well. In this episode, Dave Clement, managing director of procurement for Cooper/T. Smith Corporation, shares insights and perspectives on what matters most. For those wanting to advance their careers, this is an interview you don’t want to miss.
About Dave Clement Dave Clement is the Managing Director of Procurement at Cooper/T. Smith. Dave began his career in 1975 as a Diesel Mechanic for Cooper Stevedores, receiving promotions and achieving many accreditations throughout his 46 years of service. Dave is currently managing procurement for 14 satellite companies consisting of 17 divisions with more than 90 buyers.
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Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
In a wide range of labor-dependent industries, frontline managers routinely meet with employees at the start of the day to discuss workflow priorities and to highlight matters of importance. Often, when activities involve unusual or non-routine tasks, safety planning is an essential part of these pre-shift meetings. In this episode, AEU LEAD director and SOS podcast host Joe White outlines steps used to conduct a job safety analysis (JSA) and highlights the importance of focusing on risks associated with identified hazards.
About Joe As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Continuous growth and improvement are synonymous with success. Companies must find ways to provide for the ongoing development of employees and frontline managers need the skills to provide the feedback and coaching required for it to occur. In this episode, communication expert Dave Knibbe talks about the value of and techniques required to provide powerful one-on-ones with employees.
About Dave Knibbe, PhD Dave is the founder and Managing Director of OIA, LLC, bringing 40,000 hours of professional practice and university teaching experience in developing high-performing leaders and teams. His specialty is working with front-line and mid-level leaders to help them acquire the skills that lead to high performance and talented people.
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Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Employee engagement is a strong indicator of a company’s success and directly reflects the relationship between managers and their direct reports. Join us as we talk with leadership expert Alyson Van Hooser about ways managers can more effectively communicate and connect with employees.
About Alyson Alyson Van Hooser is a Kentucky based Author, Keynote Speaker, and Leadership Trainer with Van Hooser Associates, Inc. Alyson’s tough beginnings, personal leadership experience in the foodservice, retail, and finance industries, and serving as an elected City Councilwoman — all by the age of 30 — helped her uncover the crux of success in today's world. Alyson works throughout the country and within numerous industries to help leaders bridge the gaps that exist within individuals and teams which cause negative results in performance, retention, and engagement results. Alyson’s leadership development work guides organizations and individuals to master the nitty-gritty, practical actions necessary in order to crush their goals!
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
The skills used to identify and select employees for promotion into management roles share little in common with those required for success as a supervisor or manager. For success, managers must have the ability to get work done through others. This isn’t a function of management, but a byproduct of leadership. In this episode, Steve Keating of LeadToday shares his perspective on the skills that matter most for new or recently promoted managers.
About Steve Keating Steve Keating is recognized as a thought leader and authority on leadership, he is a highly acclaimed and in-demand presenter. He speaks dozens of times a year on topics related to leadership, customer service, business management, and sales growth. He is certified by Sales & Marketing Executives International as a Certified Professional Salesperson, Certified Sales Executive and Certified Marketing Executive. He has more than 30 years of sales and sales management experience, including 8 1/2 years with the Dale Carnegie organization selling, writing and presenting training in sales, customer service, public speaking, managing people, developing leadership skills and managing a business.
Where to find Steve:
LeadToday, Steve's personal blog with more than 1M subscribers
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Return on investment should be a primary concern for those looking to invest time and money into leadership training for managers or supervisors. In this episode, we interview Jay Greene, operational director for South Bay Sand Blasting and Tank Cleaning. Jay offers a first-hand perspective of his experience with the AEU LEAD Supervisor Skills Workshop and highlights several things managers can do to build teams and improve customer satisfaction.
About Jay Greene Jay Greene is the director of the Technical Flush division for South Bay Sand Blasting and Tank Cleaning in San Diego, California. He leads a team of approximately 25 employees that primarily provide support services to the U.S. Navy.
Jay is a graduate of Santa Cruz University and has a background in research, having worked for Chevron Technology in Richmond, California. He’s married with two children and is actively involved in his community as a volunteer with several organizations.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Studies consistently show most managers lack the skills needed to effectively communicate with direct reports. Where this exists, employee engagement, operational performance, and customer satisfaction suffer as a result. In this session, Phillip Van Hooser offers practical guidance on ways managers can more effectively reach and communicate with employees.
About Phillip Van Hooser, MBA, CSP, CPAE When organizations want to create a culture of trust, teamwork and valued employee engagement, Phillip Van Hooser is the trusted advisor they can confidently turn to. For more than 30 years, hundreds of U.S. companies and organizations have trusted Phil and his commonsense, results-driving leadership methods drawn from his high-pressure management roles in banking, manufacturing and consumer goods.
A Certified Speaking Professional, a member of the CPAE Speaker Hall of Fame, Phil is a 30+ year member, past president of the National Speakers Association, and is a recipient of the Cavett Award, NSA’s highest honor.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Managing Change: What you Need to Know About Skills Transfer
29 Mar 2021
00:26:06
Stanley X, a division of Stanley Black & Decker has positioned itself as a thought leader in learning innovations and is taking on some of the biggest challenges facing blue-collar industries today. In this episode, Rebecca Peredo, director of innovation for Stanley X, provides an overview of ways companies can stop the loss of valuable know-how typically associated with attrition and workforce turnover through the application of technology the division is bringing to market.
About Rebecca Peredo Rebecca is the Director for Commercialization at Stanley X, the innovations hub of Stanley Black and Decker. Stanley X builds new ventures that drive positive change by addressing the right problems with open minds to enhance productivity and improve lives.
Rebecca leads commercialization efforts of emerging technology in the Talent Solutions division of Stanley X and is responsible for customer success. Her background includes strategy development, change management, and continuous improvement in Facility Operations, Energy & Sustainability and Construction.
Rebecca holds an MBA from Oxford University’s Saïd Business School and a BS in Industrial Engineering from Texas A&M University. She is passionate about diversity in technical fields and volunteers through the Taproot Foundation, Chicago Cares, and the National Girls Collaborative. In her free time, Rebecca enjoys traveling, competing in triathlons, and other outdoor sports.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
Defining, Developing, and Demonstrating Social Intelligence
16 Apr 2024
00:08:31
The skills that matter most are those that make a difference. Few are more important to supervisors than those needed to build cohesive and productive teams. In this episode, AEU LEAD Director Joe White highlights the importance of social intelligence and offers suggestions for ways frontline leaders can effectively demonstrate it.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Generational traits and characteristics are often referenced as a way of identifying those things that separate us. In a workplace setting, what matters most are strategies that can be used to build comradery and teamwork. In this episode, generational expert Cam Marston shares insights on ways to build teams and work as one through more effective leadership practices.
About Cam Marston Cam is the leading expert on the impact of generational change and its impact on the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business. Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations, as well as major professional associations, for over 20 years.
Marston’s books, articles, columns, and blog describe and analyze the major generations: Matures (born before 1946), Baby Boomers, (born 1946-64), Generation X (born 1965-79), Millennials (born 1980-2000), and iGen (born 2000+). He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, management and motivation, and sales and marketing.
His two DVD training videos have been best sellers since 2005. Marston’s training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their company.
The Frontline Supervisors Role in Shaping Workplace Culture
19 Mar 2024
00:09:31
Workplace culture has quickly become a topic of concern for many organizations. For some, it’s about preserving the past, and for others, it's about shaping the future. Regardless of where your organization may fall on this spectrum, the role supervisors play is instrumental and undeniable. In this episode, AEU LEAD Director Joe White outlines specific ways frontline leaders can step up to confront this emerging need.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
How to Provide Employees with Performance Feedback
20 Feb 2024
00:09:07
Providing employees with feedback is essential for continuous growth and development to occur. Properly positioned, feedback follows clearly defined expectations and is a precursor to performance coaching. In this episode, AEU LEAD Director Joe White discusses the importance of feedback and outlines a process anyone can follow to implement it as a valuable performance improvement tool.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.
Don’t Trip Over What’s Behind You: 5 Recommendations for Dealing With the Past
16 Jan 2024
00:08:12
Transitioning from an hourly or wage roll position to supervisor is challenging. It’s even more difficult for those managing employees they previously worked with on a daily basis. In this podcast episode, host Joe White provides recommendations for dealing with a problematic past. A key to moving forward, involves acknowledging past mistakes with humility and transparency. With this episode, he’ll explain how.
As Director of AEU LEAD, Joe White focuses on helping members transform operational goals into actionable plans through a structured change management process. Prior to joining AEU, Joe was a senior consultant for E.I. DuPont’s consulting division, DuPont Sustainable Solutions (DSS). He joined DSS in 2011 to develop the next generation of safety practices using extensive research in behavioral sciences he’s compiled over a period of nearly two decades. His efforts resulted in the development of The Risk Factor, which is now the flagship instructor-led offering for the consulting division. Combined, Joe has 26 years of operational safety experience, the majority of which was with DuPont. Joe has been published in Occupational Health & Safety Magazine for his prominent work in safety relative to behavioral and neurosciences and is an event speaker at many leading industry conferences including National Safety Council (NSC) Congress and Expos, American Wind Energy Association (AWEA), and National Maritime Safety Association (NMSA). Joe is a graduate of Virginia Commonwealth University and has a B.S., in Safety and Risk Administration.
Supervisor Skills: Secrets of Success is a production of AEU LEAD, a division of The American Equity Underwriters, Inc. With 60 years of combined industry experience, our supervisor training program gives mid-level managers in the maritime industry the skills needed to influence employees, customers, and peers. This increases employee engagement, reduces turnover and rework, and ultimately results in higher profits for their companies.