On this episode of Suite Success, host Katie Cline speaks with Diana Ossa and Josh Dobken, two professional architects turned passionate hoteliers. When they stumbled upon a 13-room, half-demolished motel in Palm Springs, most first time investors would’ve ran the other way. But where others saw risk, they saw potential. Drawing on their backgrounds in architecture and design, they transformed the property into Terra Palm Springs, a serene, wellness-forward boutique hotel that was recently named to Travel + Leisure’s It List. In this conversation, they share how they were able bring a new level of hospitality to one of the most saturated markets in the U.S. and how they believe that everyone has an unfair advantage-–it’s just a matter of finding yours. Tune in to hear: Why they walked away from two failed hotel deals before finding Terra How they used their design expertise to turn a gutted concrete shell into a sanctuary Why they built a brand rooted in grounded luxury and restorative calm The secret to balancing creative control with smart partnerships And, how they translated lessons from architecture into hospitality success We also dive into their predictions for the future of hotels, why wellness is the (not so) new luxury, and how thoughtful design and human connection can turn even the smallest property into a five-star experience. Connect with Diana and Josh: Diana's LinkedIn: https://www.linkedin.com/in/diana-ossa-sierra-aia-82237837/ Josh's LinkedIn: https://www.linkedin.com/in/josh-dobken-75417015/ Terra Palm Springs Website: https://www.terrapalmsprings.com/ Design Invest Fi Website:https://www.designinvestfi.com/ Thank you to this week's sponsors! Presented by ⁠⁠⁠⁠⁠Lodgify⁠⁠⁠⁠⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

When most people go into the delivery room, they’re focused on diapers and nap schedules. But Haley Brosa was buying a house. What started as an idea to reclaim her sense of self evolved into a creative outlet—and a serious business. Four months after the birth of her second child, what became known as Holly House went live on Airbnb. Within ten days, the home was booked solid for six months and went on to earn the distinction of being in the top 1% of listings—all while being in one of the most competitive short-term rental markets in the country: Scottsdale, Arizona. In this episode, Haley shares the story behind her viral success, how she balances creativity and motherhood, and the lessons she’s learned about building a brand that stands out in a crowded market. From trusting her instincts to designing a space worthy of Architectural Digest, Haley’s journey is proof that timing doesn’t have to be perfect—you just have to start. Whether you’re an aspiring Airbnb host, a design lover, or someone chasing a creative spark, tune in for a reminder that your next big idea might start in the most unexpected place. Connect with Haley: Haley's Instagram: https://www.instagram.com/haleybrosa/ HOLLY HOUSE: https://www.instagram.com/stayathollyhouse/ HOWDY HOUSE: https://www.instagram.com/stayathowdyhouse/ Thank you to this week's sponsors! Presented by ⁠⁠⁠⁠Lodgify⁠⁠⁠⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline welcomes Kassidy Warren—hotel investor and host of the For Your Own Good podcast. Kassidy shares his journey from a disillusioned corporate engineer to a successful real estate investor, specializing in hotels and short-term rentals worth $13 million. From walking away from burnout, to taking up van life, to buying short-term rentals and ultimately, finding his stride in hotel investing, Kassidy’s story is a masterclass in taking bold leaps. Together, Katie and Kassidy explore the balance between ease and ambition, what it means to double down on your “zone of genius,” and how to build businesses that truly scale. Kassidy also pulls back the curtain on the creative financing strategies fueling hotel acquisitions — insights that every aspiring investor, hotelier, or short-term rental owner can apply. Connect with Kassidy: Richard's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline welcomes Richard Brekelmans, a seasoned hospitality executive with more than three decades of experience at Marriott International and Starwood Hotels and Resorts, and now the founder of RICHMANS Hospitality Advisory. Katie and Richard dive into his unique perspective on the hospitality industry, having worked on every side of it—from being the General Manager for Europe’s hottest hotel opening (W Barcelona) to various corporate leadership roles. Today, he advises hotel owners, operators, and investors on strategy, operations, and brand development. They explore how early exposure to hospitality and entrepreneurship shaped his career, and why growing up in Holland, immersed in multiple languages, gave him a lifelong edge. Richard shares what it really takes to open a luxury hotel under intense pressure, from hiring the right team—sometimes with no prior industry experience—to empowering them to act like business owners themselves. He explains why balancing stakeholders, brand expectations, and guest experience is both the challenge and the beauty of being a GM, and why “good enough” often beats perfect when it comes to launching a hotel. Katie and Richard also unpack the importance of hiring people who fit your brand’s values and culture, professionalizing hotel marketing, and taking calculated risks that pay off. Listeners will walk away with actionable insights on leadership, recruitment, and creating a culture that makes a hotel—and its team—truly extraordinary. This conversation is equal parts hospitality strategy, leadership insight, and career inspiration—and a reminder that the right team and mindset can make all the difference in bringing big visions to life. Connect with Richard: Richard's LinkedIn – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline sits down with Emily Lethgo, founder of Match Point Socials and a seasoned social media strategist specializing in short-term rentals and hospitality. Emily pulls back the curtain on the ever-evolving world of social media marketing, revealing the biggest mistake hosts make to hold back bookings. From the power of authentic engagement to the secret sauce behind influencer partnerships, Emily shares how to build a powerhouse team that not only manages your social media but actually converts followers into loyal guests. She dives into why user-generated content often outperforms big influencers, how to vet the right influencers for your brand, and the importance of over-communicating with guests to set expectations and build trust. Emily also predicts the future of social media in hospitality — where storytelling, unpolished honesty, and direct bookings will reshape how hosts connect with travelers. Whether you’re managing one property or a portfolio, this episode is packed with actionable strategies to elevate your digital presence and drive real revenue. Highlights include: -The biggest social media mistake STR owners make — and how to fix it -Why genuine user-generated content beats flashy influencer campaigns -How to vet influencers and build effective partnerships without breaking the bank -Tips for creating authentic, story-driven content that builds trust and loyalty -Why social media is becoming the new frontline for direct bookings -How to leverage platforms like Instagram, TikTok, Facebook groups, and LinkedIn to reach your ideal guests Connect with Emily: Emily's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Profitable Host's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram Course for STR Hosts – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ PHLANX's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline welcomes two of her longtime colleagues and friends: Yamil Errasti, the Founder of Everything Now, a marketing studio that helps brands find their voice and cut through the noise; and Pelayo Pintado, the CEO and Founder of Idónea Comunicación, one of the top PR and communications agencies in Spain. They also happen to be married — and Katie takes full credit, having set them up on a blind date years ago. The trio revisit that first date (spoiler: tapas were involved), and explore how two people from very different backgrounds — Mexico and Spain — ended up building a life together and growing two wildly successful businesses in the process. You’ll hear how cultural nuance, communication styles, and a shared love of storytelling helped shape their partnership. Yamil shares what it means to build a brand from the inside out, and how he helps clients uncover not just what they do, but why it matters. Pelayo opens up about navigating the fast-paced world of PR and the art of managing clients, media, and moments that matter. Together, they discuss how they’ve built trust with global brands, maintained creative integrity, and supported each other every step of the way. They also address the age old question: which matters more- marketing or PR? This conversation is equal parts creative inspiration, business strategy, and personal love story — and a reminder that sometimes, the best partnerships begin with a leap of faith (and a nudge from a mutual friend). Connect with Yamil and Pelayo: Everything Now's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything Now's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Yamil's LinkedIn – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Idonea's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Idonea's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Idonea's LinkedIn – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline sits down with Top Chef judge and culinary storyteller Gail Simmons to talk travel, taste, and the unexpected power of a good meal. From her early days in food media to two decades on Top Chef, Gail reflects on how curiosity—and a few bold leaps—shaped her career. She shares how food became her lens for understanding people and places, and why the best bites often come from the most surprising cities. Whether you’re building a brand, booking a trip, or dreaming up your next dinner party, Gail’s insights will leave you hungry for more. Connect with Gail: Gail's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Gail's Website – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Gail's Substack – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 

On this very special episode of Suite Success, host Katie Cline takes you behind the velvet rope of Travel + Leisure’s 2025 World’s Best Summit. The event, described by one panelist as the “Super Bowl of Travel” brought together influential voices from across the industry for keynote speeches, panel discussions, and spirited debates on the trends shaping global travel today. Katie shares personal reflections and standout takeaways—from how brands can cultivate emotional connection to the explosive growth of sports and events tourism. But this episode isn’t just a SparksNotes version of the summit. It also features exclusive interviews with four of the event’s powerhouse speakers: Jacqui Gifford, Editor in Chief of Travel + Leisure and host of the event.  Gail Simmons, culinary expert, author, producer, and judge on Bravo’s Emmy Award-winning Top Chef, on building a brand that lasts.  Shana Stephenson, Chief Brand Officer of the New York Liberty, on sports becoming a major driver of travel demand. And Caleb Silver, Editor in Chief of Investopedia, with an incredible overview of consumer spending across the industry. Whether you were in the room or wished you were, this episode brings you front-row access to the bold ideas, candid conversations, and unexpected insights shaping the future of hospitality. Connect with the guests: Jacqui's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠ Gail's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Shana's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Caleb's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠ 

On this episode of Suite Success, host Katie Cline talks with Dr. Meghan Grace—generational researcher, podcast host, and resident Gen Z expert—to break down what makes each generation tick and how those insights can unlock better hiring, stronger culture, and more thoughtful guest experiences. Meghan shares why Gen Z is craving more than a paycheck—and why hospitality might be the perfect match. From purpose-driven work to inclusive environments and visible growth paths, this generation isn’t afraid to walk away if they don’t see a future. She also reveals how outdated messaging and stale employer branding are holding companies back from connecting with the next wave of talent. Whether you’re hiring or hosting, Meghan’s insights will help you meet Gen Z where they are—and build something they want to be a part of. Connect with Meghan: Meghan's Instagram – ⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠ Meghan's LinkedIn – ⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠ Meghan's Website - Link Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.⁠⁠⁠⁠⁠⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline speaks with Patryk Swietek, owner of The Cohost Company. Patryk is a master of property management and serial entrepreneur who scaled his portfolio to over 100 short-term rentals in just one year. He shares how he built and acquired property management companies and reveals the mindset that helped him grow fast—despite the inevitable mistakes along the way. He dives into what sets top-performing hosts apart in today’s competitive market and breaks down the red flags to watch for before hiring a property manager. Patryk also explains why growth happens outside the comfort zone and how thinking two steps ahead keeps him ahead of the curve. Whether you’re just getting started or ready to scale, Patryk’s practical advice and real-world stories offer valuable lessons for anyone looking to level up in short-term rentals and property management. Connect with Patryk: Patryk's Instagram – ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Patryk's LinkedIn – ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Patryk's Podcast – ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Patryk's YouTube Channel – ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Don’t miss the conversation with Rory Sutherland! Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠⁠⁠⁠⁠Hospitality.⁠⁠⁠⁠⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Paolo Lorenzoni, the legendary General Manager of The Gritti Palace. Known for hosting world dignitaries, celebrities, and royalty, Paolo opens up about his extraordinary career—and the diagnosis that nearly ended it all. Before arriving at The Gritti, Paolo held leadership roles at some of the most prestigious hotels in the world. But just as his career was reaching new heights, a sudden brain cancer diagnosis threatened to take everything away. After undergoing surgery, he returned to the industry stronger than ever, stepping into the role of General Manager at one of the most iconic hotels in Venice, just as it was about to undergo a multimillion-euro restoration. With over four decades in luxury hospitality, he shares the lessons that shaped him, the standards he refuses to compromise on, and the secrets behind creating unforgettable guest experiences. From surviving a health crisis to stewarding one of Italy’s most luxurious properties, Paolo’s story is a rare glimpse into the resilience and passion behind true five-star hospitality. Connect with Paolo: The Gritti Palace Website - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ The Gritti Epicurean School - ⁠⁠⁠⁠Link⁠⁠⁠⁠ The Gritti Palace Instagram - ⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠ Club Del Doge Restaurant - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠⁠⁠⁠Hospitality.⁠⁠⁠⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Keir Weimer, Founder and CEO of Weekender Hotels. His journey is one of profound transformation, marked by tragedy, resilience, and remarkable reinvention. At just 23 years old, Keir was involved in a tragic accident that claimed the life of his best friend. Sentenced to 2-6 years in prison, what followed was not just time served but a powerful personal transformation fueled by sobriety, radical self-ownership, and an unshakable commitment to starting over. Keir shares the challenges of rebuilding his life from the ground up, navigating the stigmas of his past, and charting a new path in luxury hospitality. From acquiring his first hotel with no prior experience to growing a portfolio of nine unique properties—with more on the way—he embodies what it means to turn hardship into opportunity. Listen for an inspiring conversation about the power of owning your story, embracing second chances, and building a future on your own terms. Connect with Keir: Weekender Website - ⁠⁠⁠⁠Link⁠⁠⁠⁠ Keir's LinkedIn - ⁠⁠⁠Link⁠⁠⁠ Weekender Instagram - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ Keir's Instagram - ⁠⁠⁠⁠Link⁠⁠⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠⁠⁠Hospitality.⁠⁠⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Shana Stephenson, Chief Brand Officer of the New York Liberty, to explore how culture, fashion, and hospitality can redefine not only a brand, but an entire fan experience. From reimagining game day as a full-sensory event to positioning the NY Liberty as a lifestyle brand, Shana shares how she infused elements of design, community, and care into every touchpoint. The result? A sports franchise that feels more like a five-star stay—one where every fan interaction is intentional, emotional, and deeply personal. Together, Katie and Shana discuss: How the Liberty built a brand rooted in inclusivity and identity Why hospitality principles are reshaping fan engagement The power of cultural partnerships in transforming perception What it takes to turn a team into a movement Whether you lead a brand, manage a property, or simply love sports, this episode reveals how a hospitality mindset can turn any experience into an unforgettable one. Connect with Shana: ⁠Shana's LinkedIn⁠ Thank you to this week's sponsors! Presented by ⁠⁠⁠Lodgify⁠⁠⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline chats with Jasmine Seliga, the founder and CEO of Affixify- an unbiased, algorithm-based platform that matches hotels with hospitality technology providers. With a career spent selling hospitality software, leading corporate sales teams, and consulting for tech companies, Jasmine knows just how fragmented and overwhelming the hotel tech landscape can be. She breaks it all down with clarity, offering a 101-style explanation of how hoteliers should approach their tech stack, what “table stakes” to prioritize, and why integration is king. Jasmine also shares the personal story behind launching Affixify—including the unexpected moment of inspiration that hit just before a family trip to the zoo. She discusses why starting with a $10,000 budget (and no idea how much it would actually cost) was actually an advantage, and how pitching at HITEC’s E20X competition helped propel the brand into the spotlight. But this conversation goes far beyond software. Jasmine opens up about the fear that once held her back from even imagining herself as an entrepreneur—and how pushing through that changed everything. Jasmine also offers a powerful reminder that success rarely arrives in a straight line. From juggling two maternity leaves and two business acquisitions within 15 months, to stepping away from corporate life at the height of burnout, her path has been anything but traditional—and is all the more inspiring for it. This episode is for entrepreneurs navigating fear. Hoteliers stuck in tech decision fatigue. Founders questioning their timeline. And anyone who’s ever needed permission to go slow, go deep—and then go all in. Connect with Jasmine: Affixify Website - ⁠⁠⁠Link⁠⁠⁠ Jasmine's LinkedIn - ⁠⁠Link⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠⁠Link⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠Link⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠Link⁠⁠⁠⁠ ⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠⁠Hospitality.⁠⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline is joined by Blake Dailey, a boutique hotel investor and former military officer who scaled his business from a single short-term rental to six hotels and six short-term rentals located in multiple states. Blake shares his journey of transitioning from the military to full-time real estate investing, the strategies he used to grow his portfolio, and his insights on the importance of relentless learning and taking action. He also discusses the key pillars of boutique hotel investing: the deal, marketing, and operations. Blake recounts the benefits of seller financing, the importance of unique amenities, and the value of creating memorable guest experiences. Katie and Blake dive deep into the essentials of successful boutique hotel operations and the benefits of leveraging creative financing strategies. Whether you're an aspiring investor or an industry professional, this episode is packed with actionable insights to help you achieve your own suite success in the hospitality industry. Connect with Blake: Blake Dailey Website - ⁠⁠Link⁠⁠ Blake's Instagram - ⁠Link⁠ Hotel Launch Website - ⁠⁠Link⁠⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠⁠Link⁠⁠⁠ Spotify - ⁠⁠⁠Link⁠⁠⁠ Suite Success Website - ⁠⁠⁠Link⁠⁠⁠ ⁠⁠⁠Connect with Katie⁠⁠⁠  — Suite Success is part of the ⁠⁠⁠Hospitality.FM⁠⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠⁠Hospitality.⁠⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Michael Doneff, Vice President of Global Food and Beverage Concept and Brand Development for Four Seasons Hotels and Resorts. From his Midwestern roots in Minnesota to overseeing Michelin-starred restaurants in France, Michael shares the unexpected journey that shaped his taste—and his career. You’ll hear why simplicity trumps spectacle, what the most overlooked item on a room service menu might be, and how to know when a chef (or bartender) really knows their stuff. Michael also challenges the outdated notion that a hotel bar or a hotel restaurant is just an amenity. When done right, these are sought-after, destination-worthy venues that just happen to be located within a hotel—crafted with care, driven by storytelling, and infused with a genuine sense of place. Whether you’re dreaming up your next concept or just craving a better cocktail, this conversation serves up inspiration, flavor, and a reminder that the best hospitality should always be delicious. Connect with Michael: Four Seasons Website - ⁠Link⁠ Four Seasons Instagram - Link Michael's LinkedIn - ⁠Link⁠ Thank you to this week's sponsors! Lodgify: ⁠⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠⁠Link⁠⁠ Spotify - ⁠⁠Link⁠⁠ Suite Success Website - ⁠⁠Link⁠⁠ ⁠⁠Connect with Katie⁠⁠  — Suite Success is part of the ⁠⁠Hospitality.FM⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠Hospitality.⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline chats with Kerri Gibson— former CPA and corporate tech executive turned boutique hotelier, chalet host, and founder of Experiences Hygge. What started as a sabbatical to recover from burnout quickly turned into a passion for hospitality, renovation, and creating warm, welcoming spaces rooted in intention. Kerri shares how her journey from the boardroom to the boutique motel wasn’t a straight line—but it was a fulfilling one. Tune in to hear how she: –Leveraged her accounting background to build a profitable hospitality business –Navigated burnout and reclaimed joy through creative work –Moved from the U.S. to Quebec for love (and learned French along the way!) –Blends Scandinavian-inspired design and French Canadian culture in her properties –Discovered the unexpected magic of slower travel, seasonal rhythm, and thoughtful hosting Kerri also elaborates on how she built a successful direct booking strategy with a 70% direct booking rate and offers practical advice on constructing a tech stack for business efficiency. Whether you’re dreaming of your own pivot or just love a good reinvention story, this episode is filled with actionable takeaways and will leave you inspired to chase your “life 2.0”. Connect with Kerri: Chalets Hygge Website - Link Chalets Hygge Instagram - Link Aux Portes du Soleil Instagram - Link Kerri Reinvented Instagram - Link Kerri's LinkedIn - Link Thank you to this week's sponsors! Lodgify: ⁠⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠⁠ Use code SUITE20 for 20% off all annual plans FeedCheck Visit ⁠⁠⁠⁠FeedCheck.co/SuiteSuccess⁠⁠⁠⁠ to book a demo! Flytographer Visit ⁠⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠⁠ for $25 off your first shoot! Links: Apple Podcasts - ⁠Link⁠ Spotify - ⁠Link⁠ Suite Success Website - ⁠Link⁠ ⁠Connect with Katie⁠  — Suite Success is part of the ⁠Hospitality.FM⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠Hospitality.⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Summer travel is heating up—and we’ve got the data to prove it. In this episode of Suite Success, host Katie Cline welcomes Misty Belles, Vice President of Global Public Relations at Virtuoso, the world’s leading luxury and experiential travel network. Dubbed the Wander Woman of Travel, Misty shares an exclusive first look at Virtuoso’s top travel trends for Summer 2025—just in time for Memorial Day weekend. Tune in to hear about: –Why travelers are skipping the usual capital cities for secondary and off-the-beaten-path destinations –The surprising spike in demand for places like the UK countryside, Montenegro, and Turkey –How climate concerns and overtourism are quietly influencing travel behavior –Why booking windows are longer—and what that says about traveler confidence –Whether luxury travel is immune to economic uncertainty and tariffs Plus, Misty and Katie nerd out on data (in the best way), reflect on post-pandemic growth, and explore what it really means to travel well in today’s world. Thank you to this week's sponsors! Lodgify: ⁠⁠https://www.lodgify.com/?afmc=28y⁠⁠ Use code SUITE20 for 20% off all annual plans Flytographer Visit ⁠⁠⁠flytographer.com/SuiteSuccess⁠⁠⁠ for $25 off your first shoot! FeedCheck Visit ⁠⁠FeedCheck.co/SuiteSuccess⁠⁠ to book a demo! Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline sits down for a candid conversation with Brian Kelly, known to millions as “The Points Guy”. The trailblazing founder of the world’s most influential travel and points platform pulls back the curtain on how the idea for a points travel agency evolved into a personal blog — and ultimately grew into a global media empire with a fiercely loyal global following. Brian shares how he transformed a passion for travel and loyalty programs into a brand that redefined how people think about points — turning everyday spending into unforgettable adventures. He opens up about the early hustle, building trust through transparency, and why authenticity has always been his North Star. From mastering personal branding to disrupting the travel space, Brian’s journey is equal parts hustle and heart. He also reveals behind-the-scenes stories about penning his first book, How to Win at Travel, and what made becoming a New York Times bestseller so deeply fulfilling. Whether you’re a marketer, entrepreneur, points junkie, or travel enthusiast, this conversation is packed with insights on turning niche knowledge into massive impact, and doing it on your own terms. Connect with Brian https://instagram.com/briankelly https://thepointsguy.com/ Thank you to this week's sponsors! Lodgify Use code SUITE20 for 20% off all annual plans FeedCheck Visit FeedCheck.co/SuiteSuccess to book a demo! Flytographer Visit flytographer.com/SuiteSuccess for $25 off your first shoot! Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline sits down with Nicole Smith, the visionary founder of Flytographer — the world’s first global vacation photography platform. What started as a creative side hustle after a weekend in Paris with her best friend has grown into an eight-figure, profitable business that spans over 350 destinations and has helped over 100,000 travelers capture meaningful moments across the globe. Nicole shares how she went from working full-time at Microsoft with no entrepreneurial background to launching Flytographer in 2013 with 18 photographers in 18 cities. She has since grown the brand and the company, which has put more than $30 million into the pockets of local creatives worldwide. She opens up about trusting the whisper of an idea, overcoming imposter syndrome, and why your next best business idea might just be hiding in plain sight. Whether you’re a founder, creative, or travel enthusiast, Nicole’s story is full of heart, hustle, and takeaways that will inspire you to follow that spark — no matter your age or experience. Connect with Nicole: Company: Flytographer Website - Link @flytographer on all socials Personal: LinkedIn - Link Instagram: @flytographerfounder Thank you to this week's sponsors! Lodgify: ⁠https://www.lodgify.com/?afmc=28y⁠ Use code SUITE20 for 20% off all annual plans Flytographer Visit ⁠⁠flytographer.com/SuiteSuccess⁠⁠ for $25 off your first shoot! FeedCheck Visit ⁠FeedCheck.co/SuiteSuccess⁠ to book a demo! Links: Apple Podcasts - ⁠⁠Link⁠⁠ Spotify - ⁠⁠Link⁠⁠ Suite Success Website - ⁠⁠Link⁠⁠ ⁠⁠Connect with Katie⁠⁠  — Suite Success is part of the ⁠⁠Hospitality.FM⁠⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠⁠Hospitality.⁠⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with one of the most influential communications leaders in hospitality and beyond: KC Kavanagh. Currently serving as the Chief Communications Officer for Visa, KC has also held top communications roles at companies like AT&T, Bacardi, and, of course, Starwood Hotels & Resorts. Throughout her 18 year tenure with the hotel company, she helped shape the narrative and cultural cachet of brands like W Hotels, Westin, and St. Regis, just to name a few. From boardroom chaos to brand-building brilliance, KC shares behind-the-scenes stories few have ever heard: the fierce rivalry that began with a comment about a backpack; the power plays that led to Marriott’s blockbuster acquisition; and the inside scoop on the unexpected resurgence of the Starwood brand. This conversation is a love letter to bold moves, creative risk-taking, and the art of reinvention. Whether you’re in hospitality, communications, or just obsessed with brand storytelling, let this be your permission slip to think big, trust your instincts, and embrace the comeback. Connect with KC: LinkedIn - Link Thank you to this week's sponsors! Lodgify: https://www.lodgify.com/?afmc=28y Use code SUITE20 for 20% off all annual plans FeedCheck Visit FeedCheck.co/SuiteSuccess to book a demo! Flytographer Visit flytographer.com/SuiteSuccess for $25 off your first shoot! Links: Apple Podcasts - ⁠Link⁠ Spotify - ⁠Link⁠ Suite Success Website - ⁠Link⁠ ⁠Connect with Katie⁠  — Suite Success is part of the ⁠Hospitality.FM⁠ podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the ⁠Hospitality.⁠FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this Earth Day-inspired episode of Suite Success, host Katie Cline welcomes Leo Ghitis, the visionary owner of Nayara Resorts. Leo is an entrepreneur who’s redefining what it means to run luxury eco-lodges with purpose. He personifies blending a deep love of nature with his mission-driven mindset, resulting in an unwavering commitment to transformative hospitality. His properties have earned global recognition, including the title of #1 Hotel in the World by Travel + Leisure, but Leo believes the most meaningful accolades aren’t about thread counts or poolside views—they’re about reforestation, regenerative travel, and making a positive impact on local communities. From building a wildlife sanctuary for rebellious sloths (yes, really!) to developing a housing community for his team, Leo is proof that hospitality can be both profitable and sustainable. Connect with Leo: Leo's LinkedIn - Link Nayara Resorts Instagram - Link Nayara Resorts - Link Photo credit: Nick Garcia, originally published in South Florida Business & Wealth. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline is joined by Chris Holdren, a visionary marketing leader whose career has shaped some of the world’s most iconic hospitality and entertainment brands. Most recently, Chris served as EVP Chief Marketing Officer and later Co-President of Caesars Digital, where he helped lead the brand’s foray into the digital gaming world. Katie and Chris first met during their time at Starwood Hotels & Resorts, where Chris spent 15 years leading digital innovation, loyalty programs, partnerships, and brand strategy during one of the most transformative eras in hospitality. Prior to that, he was with Walt Disney Parks and Resorts Online, helping pioneer the intersection of entertainment and technology. In this candid conversation, Chris shares how his grandfather’s small motel business sparked a lifelong passion for hospitality, how Starwood’s global culture and spirit of innovation inspired him to stay for more than a decade, and what it was like to help launch game-changing initiatives like Starwood Preferred Guest (SPG), collaborations with Apple and mobile keyless entry. From his early days in digital strategy to navigating major brand integrations and launching Caesars Sportsbook, Chris offers insights on leading through change, building loyalty in a crowded market, and the lasting impact of working with purpose-driven people. Connect with Chris: Chris's LinkedIn - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Julie Frank, Vice President of Design at Aspen Hospitality Group. Originally from South Africa, Julie started her career as an architect in New York before transitioning into broader hospitality design. Having worked for notable companies and brands such as Rockwell Group, Nobu, W Hotels, Le Meridien, St. Regis, AvroKO, and more, Julie now oversees design and development for Aspen Hospitality. They discuss the skills Julie still draws from her architecture background—like an eye for meticulous detail and a love of process-driven work—while sharing amusing and insightful anecdotes, including the time she had to resign from a job she loved not once, but twice. Julie emphasizes how thoughtful design helps hotel guests feel like the best version of themselves and shares candid insights on managing work-life balance as a solo parent. From creating luxurious, context-rich spaces to exploring emerging trends in hospitality design, Julie’s journey is packed with lessons, inspiration, and actionable advice for anyone in the hotel and hospitality world. Tune in to discover how Julie turns vision into spaces people love and why great design is about more than just aesthetics—it’s about creating moments that matter. Connect with Julie: Julie's LinkedIn Thank you to this week's sponsors! Presented by ⁠⁠Lodgify⁠⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline interviews Madi Johnson, a design-driven short-term rental investor known for transforming historic homes in upstate New York into impeccable guest-centric retreats. She’s also the co-founder of The Short-Term Rental Book Club, a community for hospitality entrepreneurs to learn, connect, and grow in the ever-evolving short-term rental industry. Madi shares her strategies to find, finance and design unique properties that outperform the competition. Together with her team, they have built a real estate portfolio exceeding $3 million, primarily with little to none of her own money invested in the deal. Madi’s story is an inspiration for anyone who loves design and wants to get started in short-term rentals, emphasizing the importance of taking calculated risks, focusing on guest experience, and building a strong community. Connect with Madi: Madi's LinkedIn - Link Madi's Instagram - Link Madi's TikTok - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline chats with Christine Morairty, Vice President of Brand and Marketing at Palisades Hospitality Group. Together, they explore the ever-evolving world of hospitality, branding, and intuitive service. Christine shares her journey from New York to Bali and now, to San Francisco, revealing how a single conversation shifted her entire perspective. She unpacks the power of adaptability—whether in business or personal growth—and explains why the best brands let the market guide their evolution. Christine highlights the importance of mastering the basics before chasing grand concepts, why hotel-quality sleep trumps flashy amenities, and how identifying market gaps can become your biggest advantage. She also shares the boutique hotel brands she keeps an eye on, the balance between feeling at home and feeling transported, and gives a sneak peek into her personal real estate investments in Idaho. Connect with Christine: Christine's LinkedIn - Link Palisades Hospitality - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Frits van Paasschen, the former CEO of Starwood Hotels & Resorts Worldwide. Frits takes us through his fascinating career journey—from his early days as a consultant at Boston Consulting Group and McKinsey, to leadership roles at powerhouse brands like Nike and Disney, and ultimately steering Fortune 500 giants like Coors and Starwood. He shares insights from his best-selling book, The Disruptors' Feast, unpacks what visionaries like Danny Meyer and Arianna Huffington have in common, and explains why being an "information omnivore" is a game-changer (and why you should be one too). His passion for creativity, innovation, and collaboration is both inspiring and actionable. Tune in for a masterclass in leadership, adaptability, and the future of hospitality from one of the industry’s most forward-thinking minds. Connect with Frits: Frits's LinkedIn - Link Get Frits's latest book - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline interviews Jonathan Greene, a luxury real estate agent, investor, and the host of the podcast Zen and the Art of Real Estate Investing. Jonathan shares his unique journey from learning about real estate as a child through his father (an attorney and investor) to his own diverse career experiences as an attorney, gallerist, museum curator, and educator. Jonathan emphasizes the importance of approaching real estate as a long game, the benefits of time blocking for achieving time freedom, and the critical role of detailed documentation and transparency in successful transactions. He also outlines potential future trends in real estate, such as choice renting and diverse investment strategies, as well as providing essential tips on selecting the right real estate agent. Throughout the conversation, Jonathan's pragmatic and mindful approach to life and business stands out, offering valuable insights for aspiring, novice and seasoned investors alike. Connect with Jonathan: Jonathan's LinkedIn - Link Jonathan's Instagram - Link Youtube Channel - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Pavia Rosati, founder and CEO of the award-winning travel platform, Fathom. Together they explore Pavia's fascinating career in journalism, discussing the evolution of media, the importance of personalized content, and the true essence of hospitality. Discover Pavia's favorite travel experiences, her approach to crafting meaningful content, and her thoughts on the balance of modern digital media. She also shares the behind the scenes process of co-authoring two books: Travel Anywhere (and Avoid Being a Tourist) and Travel North America (and Avoid Being a Tourist). Don't miss this insightful conversation filled with industry wisdom, personal anecdotes, and valuable takeaways for both media enthusiasts and hospitality professionals. Connect with Pavia: Pavia's LinkedIn - Link Pavia's Instagram - Link Fathom Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline chats with hospitality entrepreneur, Steve Turk. With a career spanning decades in the hospitality industry, Steve has worked at every level, from leading teams at luxury hotels to building his own companies, including Turk Hospitality Ventures and Tangy Management. Discover Steve's insights into the industry he loves, his strategies for success, and how he leverages technology to enhance guest experiences. As the author of Hospitality Unlocked and the host of the Hospitality Mentor podcast, Steve is no stranger to sharing his learnings. Plus, hear about Steve's passion project, Biscayne Coffee, and his vision for the future of hospitality. Connect with Steve: Steve's LinkedIn - Link Tangy Website - Link The Hospitality Mentor (Instagram) - Link Turk Hospitality Ventures - Link The Hospitality Mentor (Website) - Link Biscayne Coffee - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Tahnee Perry, an AI expert specializing in the travel industry. After leading marketing for top travel brands, she launched A25, a consultancy focused on helping businesses in the industry harness the power of AI. Tahnee cuts through the hype to explore AI’s real impact—how it can boost productivity, enhance content, and create a competitive edge in hospitality. She demystifies generative AI, breaks down its most practical applications, and tackles big questions, like whether AI is a threat to jobs or the key to unlocking new opportunities. From streamlining operations to enhancing guest experiences, Tahnee shares how this technology isn’t just the future—it’s already here. Tune in to discover how artificial intelligence is reshaping travel and hospitality—and why embracing it now is essential to staying ahead. Connect with Tahnee: Tahnee's LinkedIn - Link A25 Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Tatianna Taylor-Tait, an award-winning designer and short-term rental specialist. Tatianna shares her inspiring journey of transforming personal tragedies into a thriving interior design career. She discusses her approach to creating hospitality-inspired homes, the importance of functionality, and the value of design in boosting rental income. The episode also delves into emerging design trends for 2025, the impact of small yet significant details in creating memorable guest experiences, and the benefits of upselling additional services. Tatianna highlights her current project—a luxury resort development in Atlanta—and offers practical advice for both budding and seasoned short-term rental hosts. Finally, as the co-founder of Level Up Your Listing, Tatianna shares what inspired her and Natalie Palmer to create the summit, and what they have in store for this year’s event. Connect with Tatianna: Tatianna's Instagram - Link Tatianna's Website - Link Level Up Your Listing Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline interviews Simon Neggers, Senior Vice President of Sales, Marketing, and Communications at Oetker Collection. With an impressive background in luxury hospitality, Simon takes us through his inspiring career journey, from working as a butler at the iconic St. Regis New York to now leading sales and marketing for one of the world’s most prestigious hotel companies. Simon shares his unique perspective on the evolving landscape of luxury hospitality, reflecting on his experiences with renowned brands, and offering insights into the high-profile acquisition of Starwood by Marriott. He also delves into the nuances of hospitality across cities like London, New York, and Paris, all places he’s called home. And yes, Simon reveals what it’s really like to be a butler at one of New York’s hottest hotels. Tune in for a conversation about mentorship, the importance of community within luxury hotels, and the key ingredients that make a hotel truly timeless. Connect with Simon: Simon's Instagram - Link Oetker Collection Instagram - Link Simon's LinkedIn - Link Oetker Collection Website - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Rory Sutherland—Vice Chairman of Ogilvy UK, TEDx sensation, and bestselling author—to uncover the hidden psychology behind guest satisfaction and loyalty. As one of the world’s foremost experts in behavioral science, Rory reveals the surprising factors that shape a guest’s perception, from the outsized impact of first impressions to the small, unexpected moments that leave a lasting mark. He dives into why repeat business is the ultimate measure of success, the crucial role of trivial signaling in customer loyalty, and the difference between transactional and relational capitalism—all with his signature wit and wisdom. Whether you’re in hotels, short-term rentals, or simply obsessed with the art of great hospitality, this episode will change the way you think about creating unforgettable guest experiences. Connect with Rory TikTok - @rorysutherlandclips Linkedin - https://www.linkedin.com/in/rorysutherland/ X - @rorysutherland Instagram - @RorySutherlandClips Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this special one year anniversary episode of Suite Success, host Katie Cline reflects on the podcast's journey over the past year. Tune in for heartfelt stories of personal hardship and behind the scenes tales of the creation of the show, culminating in its acquisition by Skift. Katie also debuts the top five most-loved episodes from the year featuring insightful conversations with industry leaders like Tom Marchant, K.C. Kavanagh, Frits van Paasschen, Dawn McCoy, and Rory Sutherland. Hear standout clips, fresh reflections, and the lessons that continue to inspire hoteliers, hosts, and creative minds around the world. Listen to the episodes featured on the podcast: Tom Marchant: https://youtu.be/2GuvpJDoQHQ K.C. Kavanagh: https://youtu.be/nT023l8L0ps?si=EynbsKNdTr8TfH24 Frits van Paasschen: https://youtu.be/nn38zpdzXC0?si=lb8Sv0TlRIBQcd_m Dawn McCoy: https://youtu.be/HC_7Iz0NCuc?si=FpWGMXVUjkPKgJZc Rory Sutherland: https://youtu.be/YpMuoO0NV_g?si=jAaM7LtfrWWShLjy Thank you to this week's sponsors! Presented by ⁠Lodgify⁠ Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, host Katie Cline is joined by Natalie Palmer, the host of “No Vacancy, the Podcast”, and the co-founder of the Level Up Your Listing Summit. Natalie shares her accidental journey into Airbnb hosting, evolving into managing 10 properties today while being named an Airbnb Superhost more than 26 times. She offers insights into navigating the highly competitive short-term rental market, the importance of optimizing listings, and what it means to be a stay at home mom while building her empire. They also discuss how she and her co-founder created and launched the Level Up Your Listing Summit, as well as its digital component, the Long Weekend Society, both aimed at supporting female entrepreneurs. Tune in for an engaging discussion on the evolving landscape of Airbnb hosting and the future of short-term rentals. (For those who wish to attend, use code SUITESUCCESS for 10% off tickets to Level Up Your Listing Summit.) Connect with Natalie: levelupyourlistingsummit.com instagram.com/__nataliepalmer hostwithnatalie.com Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline dives into the incredible journey of Josiah Mackenzie, the mastermind behind Hospitality Daily. Josiah shares his unique journey into the industry, starting with formative travel experiences and evolving through roles at tech companies that served global hotels. They discuss the transformative power of hospitality, the impact of social media and AI on the industry, and practical tips for staying relevant in a digital age. Josiah emphasizes the importance of authentic connections, storytelling, and leveraging new technologies to enhance guest experiences. If you're interested in the future of hospitality and the role of innovation in creating unforgettable stays, this episode is for you. Connect with Josiah: https://podcast.hospitalitydaily.com/ https://www.hospitalitydaily.com/ https://www.linkedin.com/company/hospitalitydaily/ https://www.linkedin.com/in/josiahmackenzie/ https://www.youtube.com/@hospitalitydaily Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Dawn McCoy, a television host, writer, and founder of Loving Way Foundation. Dawn shares her remarkable journey from aspiring country singer and Barbara Streisand's personal shopper to becoming a travel and lifestyle TV host on NBC. She opens up about the deeply personal reason she created Loving Way Foundation, a nonprofit dedicated to ending child abuse through advocacy and support. Dawn also reflects on the challenges and triumphs of raising her son, Waylon, who survived a traumatic brain injury at just six weeks old, and how these experiences shaped her mission to help others find joy after trauma. Additionally, she discusses the impact of the fires in Los Angeles, a city she’s called home for 25 years. This heartfelt conversation explores the importance of community, kindness, and the transformative power of travel and hospitality. Tune in to be inspired by Dawn’s unwavering resilience and her commitment to making a difference. Connect with Dawn: http://www.iamdawnmccoy.com www.LovingWayFoundation.org www.LovingWayFoundation.org/donate www.instagram.com/iamdawnmccoy https://www.facebook.com/dawnmccoyofficial www.instagram.com/LovingWayFoundation https://www.facebook.com/lovingwayfoundation Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline sits down with Aliya Khan, the Vice President of Global Design Strategies at Marriott International. Aliya shares her journey from originally wanting to be an architect to becoming a leading figure in hospitality design. She discusses the importance of lighting, quality linens, and practical fabrics, amongst many other design trends, in creating memorable hotel experiences. They dive into the design narratives that make each Marriott brand unique and emphasize the significance of making guests feel at home. Aliya's insights and inspiring stories make this episode a must for anyone interested in hospitality and design. Connect with Aliya LinkedIn - Link IG: aliyazk Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

What does the year ahead hold? On this episode of Suite Success, host Katie Cline interviews Chris Sanderson, co-founder of The Future Laboratory and a renowned trend forecasting expert. They delve into the five transformative trends poised to redefine 2025, exploring the intersection of emerging technologies, societal movements, and industry disruptions. Chris offers insights into how these developments will influence our personal lives, reshape business landscapes, and impact the global community.  Whether you're a business leader, entrepreneur, or simply curious about the future, this episode provides essential knowledge to navigate and thrive in the coming year. Tune in to gain a strategic advantage and stay ahead of the curve as we uncover the pivotal shifts set to shape 2025. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this New Year-inspired episode of Suite Success, host Katie Cline shares her 13 Resolutions for 2025, each inspired by the wisdom of her incredible podcast guests. Whether you're seeking clarity, motivation, or just a little nudge to dream bigger, this episode is packed with actionable insights to help you make 2025 your sweetest year yet. Here’s what you can expect: Stop comparing yourself to others: Wisdom from Crystal Vinisse Thomas on embracing your unique path. Own your niche: John Peyton shares the value of doubling down on your superpower. Have a vision: Anjali Mehra talks about defining who you want to be and to whom. Take action: Holly Rubenstein reminds us to be proactive in creating the life we want. Invest wisely: Trey Sarten on focusing resources where they matter most. Set big goals: Pam and Chris Daniele share the power of dreaming big. Plan core memory trips: Tom Marchant inspires meaningful travel with loved ones. Be generous with your time: Giuseppe DeMartino on putting loved ones first. Redefine failure: Wil Slickers reframes setbacks as starting points.  Never let defeat win: Gray Malin on finding inspiration in the lowest moments. Embrace Your ‘Mise en Place’: Justine McCleery on creating a foundation of organization. Plus, the final 2 resolutions come from a sneak peek at two upcoming episodes in 2025. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Justine McCleery, the General Manager of The Dominick Hotel—New York's only independent hotel awarded the prestigious five-diamond rating from AAA. Justine takes us on an inspiring journey through her career, from studying culinary arts to rising through various roles in hospitality before leading one of the city’s top luxury hotels. They discuss the unique opportunities in the hospitality industry, the critical role of employee engagement, and how technology and AI are reshaping the guest experience. Justine also shares how her approach to leadership emphasizes community and neighborhood involvement, highlighting The Dominick’s impactful partnership with the charity God’s Love We Deliver. Tune in for an insightful conversation about how passion, preparation, and a commitment to excellence drive success in luxury hospitality. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline chats with Anjali Mehra, a trailblazer in the hospitality industry whose career spans continents, cultures, and some of the world’s most celebrated hotel brands. From her early days in aviation to becoming a branding and communications expert, Anjali shares how her global journey shaped her unique perspective on what makes hospitality truly unforgettable. Tune in as Anjali dives into the evolving role of sustainability, the power of personalized guest experiences, and how AI can complement—but never replace—the human touch in hospitality. She also reveals why genuine care and heartfelt dedication remain the bedrock of exceptional service, and how these values drive guest loyalty and brand success. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline welcomes Giuseppe De Martino, General Manager of the iconic St. Regis Rome. Giuseppe shares how his deep-rooted passion for hospitality has shaped the hotel's global reputation, guiding it through a transformative full-scale restoration and navigating the challenges of a global pandemic. Gain insights into his unique management style, which seamlessly blends the rich traditions of luxury hospitality with modern innovations. Giuseppe also discusses the art of crafting unforgettable experiences that resonate with both guests and locals. Through captivating personal stories from his international career, he reveals the power of authenticity in fostering a thriving and memorable hotel environment. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host, Katie Cline sits down with the remarkable Will Slickers, better known as “Mr. Hospitality”. Wil recounts his inspiring journey from working at a hotel front desk to becoming the host of Slick Talk, a leading hospitality podcast. Now part of Hospitality.FM, the podcast network which he founded, Wil has grown the platform into a go-to resource for hospitality professionals worldwide. As the CEO of Hospitality.FM and co-host of Good Morning Hospitality, Wil shares insights on managing multiple roles, balancing innovation with tradition, and the importance of storytelling in the industry.  In addition to his media ventures, Wil is the co-founder of Recreation Vacation Rentals. He emphasizes the critical role of personalization in hospitality, blending cutting-edge technology with thoughtful human touches to elevate guest experiences. Throughout the episode, Wil shares valuable lessons learned from his diverse career, offering actionable insights for hospitality professionals and enthusiasts alike. This episode is packed with wisdom, inspiration, and practical advice—making it a must-listen for anyone looking to excel in the world of hospitality. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

On this episode of Suite Success, host Katie Cline sits down with Agnelo Fernandes, CEO of Cote Hospitality, to explore how he harnessed the power of mentorship to modernize a company with a 100+ year heritage. Having led teams across multiple regions and industries, Agnelo shares how investing in people and nurturing talent can transform both careers and organizations. In this conversation, they explore: How mentorship shapes leaders and drives company growth The leadership lesson that changed his career Strategies for fostering team development while honoring a century-old legacy Whether you’re a hospitality professional or a business leader, Agnelo’s journey shows that thoughtful mentorship, curiosity, and human-centered leadership can unlock remarkable results. Connect with Agnelo: Agnelo's LinkedIn Cote Hospitality's Website Thank you to this week's sponsors! Presented by Lodgify Links: Apple Podcasts - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Spotify - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Suite Success Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Link⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Connect with Katie⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

On this episode of Suite Success, join host, Katie Cline, as she speaks with Pam and Chris Daniele, the married photography duo captivating nearly 500k followers on Instagram through @dirtandglass and @heypamcakes. Based in Southern Vermont, Pam and Chris are renowned for their architectural photography, with a special focus on short-term rentals. Their work has earned accolades from Travel + Leisure and even graced the cover of Yankee Magazine. In this engaging episode, Pam and Chris share the story of how they met, their journey to building a thriving photography business, and their creative process. You'll hear their thoughts on weaving local charm into hospitality, tips for crafting unforgettable guest experiences, and the evolving future of short-term rentals. Plus, discover how their love for travel and design inspired them to launch the Cabinpedia—a curated guide to stunning stays—and why they’re currently channeling their creativity into building cabins, just for fun. Don’t miss this inspiring and down-to-earth conversation! Connect with Pam and Chris: Cabinpedia Website - Link Chris's Website - Link Dirt and Glass Instagram - Link Pam's Instagram - Link Cabinpedia Instagram - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, host Katie Cline welcomes Trey Sarten, Chief Communications Officer at Anywhere Real Estate, for an inspiring conversation about the art of communication and storytelling. Trey reflects on his remarkable career, from shaping global brand communications at Starwood Hotels & Resorts to leading the ambitious rebranding of Realogy to Anywhere. Trey explains his approach to corporate communications, revealing the power of authenticity in branding and the strategies behind crafting compelling narratives. He also shares stories from his transformative year-long sabbatical, traveling the world with his partner and capturing their adventures on social media. Whether discussing the nuances of hospitality, managing global crises, or unpacking current real estate trends, Trey’s insights offer valuable lessons for anyone looking to elevate their brand or navigate the complexities of modern communications. Connect with Trey Anywhere Real Estate Website - Link LinkedIn - Link Instagram - Link Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

Join host Katie Cline as she chats with internationally renowned fine art photographer, Gray Malin, on this episode of Suite Success. Discover how Gray's passion for photography blossomed in high school, grew through grassroots efforts at a flea market, and evolved into capturing iconic aerial shots and whimsical imagery in sensational destinations worldwide. From launching celebrated partnerships with brands like Veuve Clicquot and Disney to creating captivating imagery for hotels like Parker Palm Springs and Four Seasons Hawaii, Gray sheds light on his creative process and brand ethos. He gives the behind the scenes scoop on his first short-term rental and the heartwarming inspiration for his newest book, DOGS. Tune in to listen to Gray's fascinating journey, his philosophy on making art inclusive, and how he has managed to infuse hospitality into the world of art. Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!

In this episode of Suite Success, Katie Cline interviews Holly Rubenstein, the host of the UK's number one travel podcast: The Travel Diaries. Holly shares her journey from covering red carpet events to becoming a top travel journalist, her experiences interviewing high-profile travelers, and her insights into the hospitality industry. The conversation covers Holly's early career, the serendipitous start of her podcast, and her reflections on storytelling and what makes a great hotel. Holly also offers valuable advice for short-term rental owners on enhancing guest experience, while sharing personal anecdotes about her travels with her young daughter. Tune in for an inspiring discussion about travel, journalism, and the art of storytelling. Connect with Holly Instagram TikTok Website Links: Apple Podcasts - Link Spotify - Link Suite Success Website - Link Connect with Katie  — Suite Success is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love our other podcasts directly on Hospitality.FM! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you like this show, please leave us a review and share it on your network!