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Explore every episode of the podcast Successful Nonprofits Podcast

Dive into the complete episode list for Successful Nonprofits Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
How to Deliver Bad News to Your Board08 sept. 202600:19:12

If you're in the chief executive seat long enough, something will eventually go wrong. A cash-flow crisis, the loss of a key funder, a serious audit finding, critical news coverage, or an on-site disaster can test both your leadership and your relationship with the board.

In this episode, I lay out a practical way to deliver bad news to your board without creating a second crisis. I share who to tell first, the six questions your written board update must answer, and how to structure an emergency meeting so the loudest board member does not control the conversation.

You will also learn when to stop weekly updates to your board and how to conduct a post-mortem after the issue is fully resolved. The central lesson is simple: bad news does not break trust, but surprise, avoidance, or inaction will.

How Nonprofit CEOs Get Buy-In Across Political Divides with Chandra Brown01 sept. 202600:32:20

If you are a CEO responsible for moving your mission forward in a polarized environment, this conversation will sharpen how you lead.

Your ability to communicate with people who don't share your or your nonprofit's values and views can determine whether your organization gains traction or stalls out.

In this episode, I speak with consultant and former executive director Chandra Brown about how leaders choose words and framing that build alignment with board members, donors, policymakers, and community stakeholders. You'll hear a real-world example of a messaging misstep that backfired and what it reveals about how different audiences interpret the same issue.

You'll walk away with practical ways to communicate across political divides without compromising your values.

This episode answers the following questions:

  • How do executive directors communicate with stakeholders who disagree with them?
  • How can I get board members or donors to support an issue they're skeptical about?
  • What's the best way to talk about controversial issues without alienating my supporters?
  • How do I build alignment across my nonprofit's politically divided constituencies?
  • How do I prepare for conversations with policymakers who oppose my position?

Links mentioned in this episode:

Your Board's Fundraising Retreat: 6 Activities to Make It Count (Nonprofit Board Fundraising)25 août 202600:31:15

Can one board retreat turn reluctant board members into fundraising superstars? Anyone promising that is selling something they cannot deliver. But a well-designed retreat can still move board fundraising forward.

In this episode, I explain how to diagnose the real barriers first, then share six practical retreat activities that can help a board align expectations, understand its fundraising options, practice useful skills, map its networks, and make specific commitments. I also outline the post-retreat work that turns your board members' commitments into results.

This episode answers the following questions:

  • Can a board retreat actually get board members to fundraise?
  • Why is my nonprofit board not engaged in fundraising?
  • What fundraising activities can we use at a board retreat?
  • How do we set and enforce fundraising expectations for board members?
  • What should staff and board leadership do after a fundraising retreat?

Links mentioned in this episode:

Bring Dolph into your next board retreat. I design and facilitate board retreats that are interactive, practical, and built around the board's real barriers. Retreat topics can include fundraising, governance, board evaluation, planning the board's work, crisis or contingency planning, and strategic planning. To discuss your next retreat, reach out to me at successfulnonprofits.com.

The One Spreadsheet Every Nonprofit Manager Needs18 août 202600:20:27

What recurring tasks does each person on your team actually own?

It's almost impossible to remember everything a team member is responsible for, and a job description usually won't tell you. When that information lives only in someone's head, onboarding gets harder, performance conversations get murkier, and an employee departure can create unnecessary chaos.

In this episode, I share my simple, one-tab staff task checklist I use when leading nonprofit teams. It documents each position's recurring work and how often it needs to happen. It also becomes a practical tool for interviewing candidates, onboarding new employees, managing performance, cross-training staff, reviewing job descriptions, and being ready for staff departures.

You'll also learn how this simple exercise can expose tasks only one person knows how to do, processes that still lack documentation, and responsibilities that have quietly changed over time.

This episode answers the following questions:

  • How do I keep things from falling through the cracks when an employee leaves?
  • What should I document before a key employee quits?
  • How do I onboard a new employee without constantly answering questions?
  • How do I know if important tasks depend too much on one employee?
  • How do I hold staff accountable when responsibilities aren't clear?
  • How do I cross-train employees at a small nonprofit?
  • How do I update job descriptions when staff roles have changed?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Are Fundraising Events Worth Your Time? A 10-Hour-a-Month System with Mary Thompson11 août 202600:28:28

Whether to spend staff time and resources on a special event is an important decision that rests with you as the chief executive.

Fundraising events can consume hundreds of staff hours, sap your board's enthusiasm, and produce far less revenue than everyone expected. That is why many nonprofit leaders conclude events are simply not worth the effort.

Mary Thompson offers a different answer.

Mary is the long-time executive director of Apple Seeds Teaching Farm in Arkansas, and her organization produces a large annual fundraiser that costs approximately 23% of gross revenue. It also hosts monthly Kitchen Table Dinners for 40 to 50 guests, with each dinner requiring only about 10 to 11 hours of staff time.

In this episode, Mary explains how Apple Seeds created events that generate revenue, introduce the organization to new supporters, deepen donor relationships, and remain manageable for her team.

You will hear why repeatable systems matter, how smaller gatherings can outperform a large gala as relationship-building tools, and what every executive director should examine before approving another event.

This episode answers the following questions:

  • How much should it cost a nonprofit to produce a fundraising event?
  • How much staff time should an event require?
  • When should an event be measured by relationships rather than net revenue alone?
  • Why can small, recurring events build stronger donor relationships than a large gala?
  • How can nonprofits turn an event into a repeatable system?
  • How can an event connect directly to the organization's mission?
  • What should an executive director consider before committing the organization to another event?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Stop Doing $25-per-Hour Work04 août 202600:27:14

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Your calendar is full, your inbox is under control, and the copier is finally working. You were productive today, right?

Maybe not.

Every week, nonprofit chief executives routinely spend hours scheduling meetings, answering routine emails, preparing documents, and handling administrative work that someone else—or the right technology—could manage. Every hour spent on those tasks is an hour you cannot spend cultivating major donors, developing your staff, engaging your board, or preparing your organization for what comes next.

In this episode, I will help you identify the $25-per-hour work consuming your week and decide what to stop, do less frequently, delegate, or automate. I also explore why an executive assistant may be the most important next hire for a small nonprofit—and how to protect the time you recover for the leadership work only you can do.

This episode answers the following questions:

  • How can I get everything done?
  • Do I need an executive assistant?
  • Can AI help me with office tasks?
  • How should I be spending my time as a nonprofit executive director?

Links mentioned in this episode:

Calculate the Value of an Hour of Your Time
https://successfulnonprofits.com/value_your_time/

Subscribe to the Successful Nonprofits® Newsletter
https://successfulnonprofits.com/newsletter-signup/

Free Online Trainings for Nonprofit CEOs
Learn more about Design an AI Strategy That Builds More Capacity and other upcoming trainings: https://successfulnonprofits.com/trainings/

Looking for more? Check out these other amazing episodes:

Stop the hijacking hyena in your boardroom28 juil. 202600:12:49

One person's loud and persistent certainty can become the board's decision. Not because everyone agrees, but because everyone else has grown tired of resisting and just want the meeting to move forward.

Over time, that dynamic does more than produce a few bad decisions. It weakens the board's collective governance muscle and gives one member far more power than any individual board member should have.

In this episode, I share a structured deliberation process designed to keep the "hijacking hyena" from taking over a consequential board discussion. The process uses position champions, strict time limits, neutral facilitation, anonymous force-ranking, and a clear final vote.

You'll get a viable way to address a contentious decision without recreating the same power dynamic. You'll also learn how you as the executive director can help board leadership create a process in which every board member's voice is heard.

This episode answers questions like:

  • How do I deal with one board member dominating every discussion?
  • How can my board better consider several competing options?
  • What should I do when my board chair is dominating board meetings as the hijacking hyena?

Links mentioned in this episode:

Top 5 Mistakes Nonprofit Executive Directors Make with Marvin Webb21 juil. 202600:35:30

Nonprofit chief executives are expected to protect the mission, lead the team, and keep the organization financially healthy, often without a CFO sitting beside them. In this episode, Dolph talks with Marvin Webb about five finance mistakes executive directors make, including confusing cash with revenue, ignoring reserves, over-relying on one revenue stream, disconnecting budgets from strategy, and underinvesting in staff compensation. Marvin's core warning is simple: healthy-looking revenue does not mean your organization has the cash, liquidity, or financial strategy it needs to survive. This conversation helps nonprofit CEOs lead with clearer financial judgment, stronger board conversations, and better decisions about the resources required to sustain the mission.

This episode answers questions like:

  • Why does my nonprofit show revenue but still have no cash?
  • How much cash should my nonprofit have in reserve?
  • What financial reports should an executive director read and understand?
  • How do I explain cash flow problems to my board?
  • What should a nonprofit CEO do if government funding is delayed?

Links mentioned in this episode:

Can Your Employees Afford to Stay?14 juil. 202600:42:20

We may say that our organization values equity, inclusion, and our mission. But many of us still pay wages that leave employees struggling to cover basic necessities. That contradiction is not just an HR issue, it's a problem with our strategy.

In this episode, I examine why nonprofits are losing the competition for talent, why the nonprofit down the street is not your primary competitor for talent, and how employers in retail and hospitality are changing employee expectations.

I also share how we as executive directors can begin building a thriving wage strategy.

This episode answers the following questions:

  • Why is my staff turnover so high?
  • When I need to do a compensation or wage analysis, which employers should I compare wages to?
  • How can my nonprofit raise wages without going broke?
  • How do I develop a thriving wage strategy?
  • How can greater efficiency help fund better compensation?
6 Clauses for your executive director contract07 juil. 202600:16:17

Your employment agreement is not just paperwork. It shapes how you and your board handle compensation, performance reviews, incentives, leave, renewal, and the end of the relationship.

I share six newer clauses that I've started seeing in ED contracts now, and how to negotiate your agreement in a way that protects both you as the executive and your organization.

You will hear why cost of living adjustments, performance review deadlines, incentive pay, retention bonuses, sabbaticals, and nonrenewal payments are not just perks. They are tools for clarity, accountability, and a healthier board and executive relationship.

I also explain at what point to bring in legal counsel to negotiate on your behalf, how to tell your board you are doing so, and why negotiating well for yourself can also help you advocate more effectively for your staff.

This is not legal advice. It is practical leadership advice to help nonprofit chief executives themselves, their organization, and their ability to lead.

This episode answers the following questions:

  • What should I ask for in an employment agreement?
  • Which clauses are common for nonprofit executive director contracts?
  • How can my performance bonus and incentive pay be structured more clearly?
  • When should I bring in legal counsel to negotiate my agreement?
  • How can I negotiate my contract without damaging my relationship with the board?
  • How do I get a retention bonus, sabbatical, or nonrenewal payments?

Links mentioned in this episode:

Successful Nonprofits Individual Coaching

A Sabbatical Made My Nonprofit Stronger with Rebecca Stapel-Wax30 juin 202600:30:35

Many nonprofit chief executives dream about taking a sabbatical, but few believe  their organization is too small to offer sabbaticals. In this episode, SOJOURN Executive Director Rebecca Stapel-Wax shares how she prepared her board, staff, systems, and interim leader for a successful three-month sabbatical that ultimately strengthened the organization.  

Dolph and Rebecca discuss succession planning, executive burnout, communication boundaries, re-entry planning, and the operational systems every nonprofit CEO should have in place before stepping away on a sabbatical.  

This episode answers questions like:

  • How do I ask my board for a sabbatical?  
  • Can a nonprofit executive director take a paid sabbatical?  
  • What should a I put in place before taking a sabbatical? 
  • How do I handle leadership coverage during an executive director's sabbatical? 
  • How do I prepare my staff and board before taking extended leave?  
  • What should be included in a nonprofit succession planning playbook? 

Links mentioned in this episode: 

  • SOJOURN: sojourngsd.org

Looking for more? Check out these amazing episodes: 

The Executive Director's Fire Drill22 juin 202600:15:42

When everything feels urgent, it becomes almost impossible for a nonprofit chief executive to focus on the work that actually moves the organization forward. I share a simple fire triage framework that I first developed during an interim executive director engagement with an organization facing serious financial, staffing, and compliance challenges.

 

The framework helps leaders sort problems into fire types. We'll dive into each category, clarify who should respond, what level of leadership is needed, and when the executive director should step in personally.

 

This episode is especially useful for nonprofit CEOs and executive directors who feel pulled into every problem, conflict, complaint, and operational hiccup.

 

This episode answers the following questions:

  1. How do I decide what problems I should handle as a nonprofit executive director?
  2. How do I stop getting pulled into every staff problem as the CEO?
  3. How do I build a leadership team that can handle problems without me?
  4. What should a nonprofit CEO do when everything feels urgent?
  5. How do I help my staff solve problems without coming to me every time?
  6. When should a nonprofit board get involved in an organizational crisis?

 

The Three Roles of an Executive Director18 juin 202600:12:40

Many executive directors spend their days in meetings, emails, staff questions, funder requests, budget tweaks, and personnel issues. At the end of the day, they have been busy. They may even feel productive. But they still have the nagging sense that the most important CEO level was untouched.

I share the three roles on you as the CEO can fulfill: futurist, steward, and optimizer. These three roles help executive directors step out of operational gravity, protect time for long term thinking, steward the organization's people and trust, and make the high stakes decisions that move the organization forward.

This episode answers the following questions:

  • What should I focus on as the CEO of a small nonprofit?
  • How do I make time for strategy as a nonprofit an executive director?
  • Why do I feel stuck?
  • How do nonprofit CEOs balance strategy and operations?
  • How can nonprofit leaders avoid getting trapped in busywork?

Links

70% of nonprofit CEOs get fired or forced out!17 juin 202600:25:01

While the nonprofit sector rarely talks about it openly, 35% - 70% of executive directors are forced out — usually without even realizing the warning signs.

In this episode, I pull back the curtain on why board confidence erodes, which issues risk accelerating your departure, and steps you can take to ensure you leave on your own terms after a long and successful tenure.  

 This episode answers the following questions:

  • How can I improve my relationship with the board?
  • How do I build and maintain the trust of my board?
  • Am I at risk of being fired or forced out?
  • How do I ensure a long and successful tenure as CEO?
  • Do I need a nonprofit CEO coach?
The Lifecycle of an Executive Director with Claudius Hildebrand16 juin 202600:38:43

Claudius Hildebrand, co-author of the best selling book Life Cycle of a CEO, explores the five stages of a nonprofit executive director's tenure, revealing how these insights apply to your nonprofit leadership journey. Discover practical strategies for launching into new roles, reinvention during your tenure, and intentional succession planning.

This episode answers the following questions:

  •         What can I do to have a strong and impactful start as a new executive director?  
  •         How do I know if it's time to reinvent myself as a nonprofit leader?
  •         Do I need to change my leadership strategy?
  •         How do I strengthen my Board relationships?
  •         How can I foster innovation at my organization?

 

Looking for more? Check out these amazing episodes or blog posts:

The Podcast Returns June 16th!28 mai 202600:05:16

New episodes will be released on June 16th with a sharper focus on providing actionable advice and support for nonprofit executive directors.

 

If there's a CEO-level topic you'd like covered, email me at dolph@successfulnonprofits.com.

World-Class Benefits for Nonprofit Teams with Curt Ellis03 déc. 202400:34:54

Could your nonprofit offer staff benefits they couldn't even get working for a Fortune 500 employer?

Curt Ellis, co-founder and CEO of FoodCorps, joins Dolph Goldenburg to share the secret sauce behind FoodCorps' jaw-dropping benefits package. From a $3,000 401(k) match to 16 weeks of paid parental leave to sabbaticals, FoodCorps is setting new standards in the nonprofit sector. Ellis explains why offering these benefits isn't just about employee satisfaction—it's a business strategy that strengthens FoodCorps' mission to connect children to nourishing food.

Discover how FoodCorps' approach to sabbaticals, half-day Fridays, and family planning support boosts morale and retains talent in the high-turnover nonprofit workforce. Whether you're tackling employee burnout or seeking donor buy-in for better benefits, this episode is your blueprint for success.

This episode answers the following questions:

  • How can I implement competitive benefits at my nonprofit?
  • Why are sabbaticals a game-changer for retention?
  • How can I approach funders about improving staff benefits?

Links mentioned in this episode:

Looking for More?

Check out these amazing episodes:

5 Ways to Raise More Money at the End of the Year26 nov. 202400:16:06

As the rest of the world counts down the last weeks of the year, this is the perfect time for leaders like you to harness your donors' holiday-giving spirit to generate more dollars, retain more donors, and cultivate even larger gifts for next year.  

This episode answers the following questions:

  • How can I engage my nonprofit's Board in fundraising at the end of the year? 
  • What strategies can I use in the last week or month of the year to boost donations? 
  • What are LYBUNT donors and how do I approach them? 
  • What are some easy ways to raise $10,000 or more in a month? 

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Are You an Eagle, Parrot, Owl, or Dove? With Manish Shah19 nov. 202400:40:35

What if understanding your team could be as simple as recognizing four birds? 

In this episode, Manish Shah introduces the "four birds" personality model—a game-changing tool for nonprofits striving to enhance collaboration and solve conflict. From the eagle's boldness to the owl's precision, you'll discover how understanding these personality types can revolutionize your leadership and transform team dynamics.

Join host Dolph Goldenburg as he and Manish explore:

  • Why even high-performing teams experience dysfunction.
  • How to decode personality types to foster stronger collaboration.
  • Simple adjustments you can make to turn misunderstandings into breakthroughs.

This episode answers the following questions:

  • How is the four-bird personality type different from the other personality assessments?
  • How do personality assessments transform team communication?
  • How can I adapt my leadership style to better connect with diverse personalities?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Contingency Planning for a Trump 2.0 Presidency12 nov. 202400:29:36

If you listen to just one episode this year, make it this one. As Donald Trump prepares to take office, the nonprofit sector faces a potential shift that could disrupt services, funding, and the communities you support. In this urgent solo episode, Dolph Goldenburg provides a strategic roadmap to help progressive nonprofits prepare for these seismic changes within the next two months.

Goldenburg shares a practical, five-step REACT framework and offers real-world strategies to keep your organization resilient, even under pressure. This episode digs into essential questions, like:

  • What scenarios should I prepare for under a new Trump administration?
  • Who should be involved in creating our organization's contingency plan?
  • How do I ensure that our responses are aligned with our mission and values?

You'll also get a downloadable template to guide your own contingency planning sessions. Don't wait—get your organization ready for day one, day 100, and beyond.

Links mentioned in this episode:

Download the Contingency Planning Session Agenda and two sample scenarios for contingency planning

Crafting Your Personal Board with Donna Peters05 nov. 202400:29:00

Are you ready to take charge of your personal and professional growth with the support of a "personal board of directors"? 

This episode dives into the unique concept of a personal board with award-winning executive coach, author, and podcast host Donna Peters. Peters shares her experience using personal boards to guide life and career decisions, offering invaluable advice for nonprofit leaders. 

You'll discover how to build a personal board that challenges, supports, and holds you accountable. Whether you're considering a major career pivot, aiming to develop a skill like executive presence, or simply want to refine your strategic vision, this episode offers practical, insightful steps to achieving your goals. 

This episode answers the following questions:

  • What is a personal board of directors?
  • How can I choose the right people for my personal board?
  • What role does a personal board play in my leadership journey
  • Should I pay my personal board members?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

What's Your Operating Model with Leslie MacKrell29 oct. 202400:35:45

What if the key to your nonprofit's success lies not in working harder but in structuring your work smarter? In this insightful episode, Leslie MacKrell, partner at Bridgespan Group and expert in nonprofit operating models, breaks down the essential elements for driving strategic impact. From rethinking accountability structures to streamlining decision-making, Leslie shares actionable steps and real-world examples that help nonprofits of all sizes overcome growth challenges and achieve big, bold goals.  

If your nonprofit is scaling or facing operational bottlenecks, this episode is a must-listen to transform your strategy into tangible results.

This episode answers the following questions:

  • How can I move my nonprofit from strategy to results?
  • What is a nonprofit operating model?
  • How can I align my organization around our goals?
  • What are common barriers to implementing strategic plans?
  • How do decision-making practices impact nonprofit effectiveness?

Links mentioned in this episode:

Looking for more? Check out these episodes:

  1. How the Best Nonprofits Launch, Scale Up and Make a Difference with Kathleen Janus
     
    [Episode Title on our website with show notes]
Leverage AI and Behavioral Psychology to Engage Major Donors with Griff Bohm22 oct. 202400:32:33

Are you leaving money on the table by ignoring the psychological triggers that drive donors to give? Join us for a compelling conversation with Griff Bohm, co-founder of Give Momentum, as we explore how behavioral psychology and AI can transform your nonprofit's fundraising strategy.

Griff brings deep expertise in donor psychology and financial decision-making, backed by his success in the Defeat by Tweet campaign, which raised $15 million from 60,000 new donors. 

He explains how concepts like loss aversion, delayed gratification, and "action-based giving" drive donor behavior, and how AI can help nonprofits build lasting donor relationships. Discover how to identify high-potential donors, automate engagement, and leverage AI to hyper-personalize your outreach. If you're ready to supercharge your donor engagement, this is the episode for you.

This episode answers the following questions:

  • What are the key traits of major donors?
  • How can I use  psychology to increase donor engagement
  • How can I use AI to identify, engage, and retain donors?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Becoming a Causie: Elevate Your Nonprofit Board with Rob Acton15 oct. 202400:37:35

Do you have "Causies" on your board? Board members so passionate about your mission that they can't stop championing your nonprofit? 

In this episode, nationally recognized nonprofit governance expert Rob Acton shares insights from his new book Becoming a Causie: Champion Your Cause Through Nonprofit Board Leadership. Rob discusses how to attract, onboard, and inspire board members who are true champions of your mission. From navigating the tightrope between board governance and staff management; mastering the art of board fundraising; and more! 

Rob's approach will help you develop a board filled with engaged, passionate members who fundraise, strategize, and lead with confidence. Whether you're an executive director or a board member, Rob's advice is actionable, inspiring, and geared toward creating a cause-driven nonprofit.

This episode answers the following questions:

  • How do I find board members passionate about my cause?
  • How do I keep my board from micromanaging me?
  • How do I get my board members to fundraise?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Nonprofit Myth-busting with Mickey Desai08 oct. 202400:45:02

Are nonprofit organizations destined to be underfunded, overworked, and underpaid? Think again! In this myth-busting episode, Mickey Desai, founder of Nonprofit Snapshot and host of The Nonprofit SnapCast, joins Dolph to debunk some of the most common misconceptions about nonprofit work. From myths about volunteers being "free" to the dangers of relying on events for fundraising, Mickey and Dolph provide insights that will challenge the way you think about nonprofit management. 

Learn why offering competitive salaries is a necessity and discover how nonprofit leaders can turn board members into active, engaged participants. If you're tired of hearing the same old "rules", this episode is packed with refreshing perspectives and practical solutions. 

This episode answers the following questions:

  • Why do nonprofits need to compete on pay?
  • How should board members really contribute to my nonprofit's success?
  • Why is fundraising during a recession or election season not just possible, but essential?
  • What are the true costs of working with volunteers?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Recharge Your Energy: The Power of Small Habits with Francesca Mereu01 oct. 202400:27:52

Do you feel constantly overstretched, running on empty while trying to keep up with the demands of work and life? You're not alone! This week's guest, Francesca Giulia Mereu, is here to help you recharge your energy and improve your well-being through small, impactful habits. 

Francesca, a coach with over 25 years of experience, shares her framework for managing energy through the "five batteries"—physical, mental, emotional, spiritual, and social. Discover how simple actions, from mindful breaks to managing screen time, can help you regain control of your energy levels. Her insights are drawn from her coaching of overstretched leaders, including humanitarian negotiators working in war zones. If you're feeling drained, this episode will equip you with actionable strategies to help you thrive. 

This episode answers the following questions:

  • What are the key habits to manage and recharge energy?
  • How can I avoid burnout?
  • How can I improve my decision-making and performance?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

The First Four Words: Starting Conversations with Confidence with Tucker Miller24 sept. 202400:31:06

Have you ever delayed a difficult conversation, hoping the issue would resolve itself? You're not alone! In this episode, Tucker Miller, executive coach and author of The First Four Words, shares her fresh approach to starting challenging conversations with ease and confidence. Drawing from her experience as a lawyer and HR professional, Tucker dives into why those first four words matter and how they can lead to more effective, empathetic discussions. 

If you've ever procrastinated on addressing sensitive topics with your team, board, or even donors, this episode is packed with actionable insights to help you take the leap. From navigating performance feedback to addressing organizational concerns, Tucker's techniques are designed to transform conversations into opportunities for clarity and growth.

This episode answers the following questions:

  • How do I start a difficult conversation?
  • What techniques can I use to set clear expectations?
  • How do l model effective behavior in challenging discussions?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Reimagine Leadership for Bold Social Impact with Mohan Sivaloganathan17 sept. 202400:36:51

Are you tired of choosing between your personal well-being and performance in leadership? In this episode, Mohan Sivaloganathan, founder of Harmonious Leadership and former nonprofit chief executive, shares his vision for reimagining leadership to fuel bold social impact ideas. Known as the "Batman of Social Impact," Mohan blends his expertise in nonprofit leadership, coaching, and even hip-hop artistry to challenge the status quo. Discover how to break the cycle of burnout, foster a culture of growth, and inspire your team to thrive. 

This episode answers the following questions:

  • How can I balance personal well-being and performance?
  • How can I, as a nonprofit leader, support the emerging workforce?
  • How can my organization sustain transformation and systems change for social impact?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Navigating the Ethical Imperative with Andrew Cooper10 sept. 202400:34:17

Andrew Cooper, a trailblazer in ethical leadership and author of The Ethical Imperative, joins Dolph for this episode. Andrew shares profound insights on why ethical leadership is crucial for nonprofit organizations to solve seemingly intractable problems. Drawing on his experiences and research, Andrew explains how nonprofits can lead with integrity, invest in their teams, and build stronger communities.

Listen in as Andrew discusses practical strategies for nonprofit leaders to foster trust, enhance board engagement, and create lasting impact in their communities. This episode offers actionable advice to help you navigate these challenges ethically and effectively.

This episode answers the following questions:

  • What strategies can nonprofits use to invest in their teams and communities?
  • How can nonprofits enhance board engagement through ethical practices?
  • What are the key elements of leading with integrity in the nonprofit sector?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Maximize Your Fall Fundraising: Responsive Fundraising Strategies with Gabe Cooper (Encore)03 sept. 202400:34:27

As nonprofit professionals gear up for their Fall fundraising campaigns, it's the perfect time to revisit one of our most impactful episodes. Join us as we dive into Responsive Fundraising with Gabe Cooper, founder of Virtuous and author of the book by the same name. 

In this encore episode, we explore innovative strategies that help nonprofits treat every donor like a major donor. Gabe shares real-world examples of how to build personal relationships with donors through automation, data-driven strategies, and thoughtful engagement techniques. Whether you're refining your campaign or just starting your planning (we see you!), this episode is packed with actionable insights to help you elevate your fundraising efforts this season.

This episode answers the following questions:

  • How can I refresh my stale fall fundraising campaign?
  • What is responsive fundraising?
  • What are donor personas? How can I use donor personas to engage my donors?
  • What Is journey mapping?
  • What are some best practices for involving all staff in donor cultivation?

Links mentioned in this episode:

Looking for more? Check out these amazing episodes:

Your Nonprofit Needs a Rest Week with Kevin Greer (Encore)27 août 202400:30:25

It's the last week of August, and the lights are off here at Successful Nonprofits®. We have no meetings this week; the podcast and social media are scheduled in advance. And we're off the computer and off the phone. You know why? Because we're off having fun and enjoying our rest week!

Since we're on self-care rest week right now, it felt appropriate that we run this encore episode with Kevin Greer, the Chief Administrative Officer at New Profit, about the transformative power of incorporating rest weeks into your nonprofit's annual calendar. 

As nonprofit professionals, we often push ourselves to the limit, but Kevin shares how New Profit's Radical Reset — a full week where the organization completely shuts down — helps to combat burnout and boost creativity. He discusses the implementation process, the benefits of collective rest, and how rest can be equitably designed for all staff members.

This week, as the Successful Nonprofits® team takes our own rest week, we encourage you to consider planning one for your organization next year, especially during a slower period like the last week of August. While acknowledging this may not be feasible for organizations providing 24/7 or emergency response services, the benefits for your team could be profound. 

This episode answers the following questions:

  • Why is a rest period critical for nonprofit staff?
  • How does collective rest differ from individual vacation time?
  • What are the steps to successfully implement a rest week?

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Use Email Sequencing to Unlock Donor Retention with Lisa Fernandez20 août 202400:33:05

Are you losing new donors due to uninspired thank-you emails? Join our conversation with Lisa Fernandez as she shares her expertise in crafting effective email sequences to build lasting relationships with donors.

Learn how to engage your audience with personalized and automated emails, harness the power of storytelling, and create lead magnets that resonate.

Whether you're a seasoned nonprofit professional or new to email marketing, Lisa's insights will help you boost donor retention and elevate your email game. 

This episode answers the following questions:

  • How can I increase my donor retention?
  • Why is email sequencing important for donor retention?
  • How can I create an effective donor email sequence?
  • What are some creative lead magnets for attracting and engaging donors?
  • How can I improve the effectiveness of the CTA in my emails?

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Mailbag: Board Members Behaving Badly13 août 202400:25:54

Are your board members causing more problems than they solve? In this mailbag episode, Dolph answers listener questions about dealing with difficult board members. Whether you're a board chair trying to keep the peace, or an executive director frustrated with a meddling board, this episode offers practical advice to help you refocus on your mission.

Listen to this episode to hear how to:

  • Enforce an "escalate together" rule to prevent being dragged into board drama.
  • Facilitate conflict resolution without becoming a judge or referee.
  • Recognize when it's time to fire a board member.

This episode answers the following questions:

  • How can I manage conflicts between board members without getting dragged into the drama?
  • What strategies can I use to encourage board members to resolve issues independently?
  • When should I escalate a board conflict, and when should I step back?
  • How do I set boundaries with Board members?

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How to Say No and Feel Good About It with Stephanie Wagner06 août 202400:30:14

Have you ever found yourself saying "yes" to a task or opportunity, only to regret it later? You're not alone! In this episode, Stephanie Wagner, a board-certified health and wellness coach from Healthy Minds Innovations, discusses how to say no and feel good about it.

Stephanie shares her expertise on setting boundaries, prioritizing self-care, and communicating assertively without guilt or anxiety. Learn practical strategies for managing digital distractions, breaking free from negative thought loops, and using mindfulness and meditation to enhance self-awareness and well-being.

This episode answers the following questions:

  • What are the negative effects of saying yes too often?
  • How can I learn to say no without feeling guilty?
  • What are some effective strategies to help me say "yes" less often?
  • How can mindfulness and meditation help with decision-making?
  • How do I manage digital distractions?

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Leadership Transitions for Nonprofit Leaders of Color with Nate Wong30 juil. 202400:32:57

Leadership transitions are challenging enough, and for leaders of color, there are unique hurdles and barriers that must be overcome. In this episode, we are joined by Nate Wong, a partner at The Bridgespan Group, to discuss the complexities and opportunities of leadership transitions for nonprofit leaders of color. Nate shares his own experiences as a leader of color and offers practical advice for navigating the glass cliff, addressing systemic inequities, and building supportive networks. Listen in to what nonprofit leaders should be asking from their funders to ensure successful transitions.

This episode answers the following questions:

  • What challenges do leaders of color face during leadership transitions?
  • What should we be asking of our funders to better support nonprofit leaders of color?
  • What strategies can leaders of color use to navigate the glass cliff?
  • What role do boards play in setting up new leaders for success?

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The Power of Inclusion: Leadership Insights with Andrés Tapia23 juil. 202400:25:58

What if you could leverage inclusion to not only improve your workplace culture but also boost your nonprofit's effectiveness? In today's episode, Andres Tapia, a Senior Client Partner at Korn Ferry and co-author of "The 5 Disciplines of Inclusive Leaders," shows us how.

Tapia dives deep into how leaders can cultivate inclusion to unlock the full potential of their teams and organizations. We explore practical steps for building a more inclusive environment, measuring success, and learning from diversity initiatives like those of the NFL.

This episode answers the following questions:

  1. What are the five disciplines of inclusive leaders?
  2. How can small nonprofits measure the success of their diversity and inclusion efforts?
  3. What are some practical steps leaders can take to build a more inclusive environment?

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How to Use Remote Volunteers to Solve Your Nonprofit's Problems with Michelle Wiesner16 juil. 202400:32:58

Are you missing out on the hidden potential of remote volunteer programs? Michele Wiesner, Director of Capacity Building at Hire Heroes USA, shares how to unlock this game-changer. Michele discusses the journey of building an effective remote volunteer program, highlights success stories of remote volunteers making significant impacts, and provides practical advice for nonprofit leaders to start or improve their remote volunteer programs.

This episode answers the following questions:

  • What is a remote volunteer program?
  • Is a remote volunteer program essential for nonprofits today?
  • How can my small nonprofit with limited resources effectively implement a remote volunteer program?
  • How do I start or improve a remote volunteer program?
  • What challenges will my nonprofit face when starting a remote volunteer program?
  • How do I make remote volunteer opportunities engaging and meaningful?

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Maximize Your Nonprofit's Impact Using Google Grants with Sean Littman09 juil. 202400:30:43

Sean Littman, a Google Ads and Google Grants expert, shares his insight on leveraging Google's $10,000 monthly ad credit to drive traffic, grow your email list, and ultimately increase donations. From keyword research to creating compelling email sequences, Sean breaks down his proven strategies for maximizing the impact of Google Grants. He also delves into the importance of storytelling in nonprofit marketing and how to re-engage dormant email lists effectively. Listen to this episode for actionable tips and tools to enhance your nonprofit's digital presence and fundraising efforts.

This episode answers the following questions:

  • What are Google Grants?
  • How can my nonprofit benefit from Google Grants?
  • How can I maximize the $10,000 monthly ad credit from Google?
  • What are effective strategies for creating Google Grant campaigns?
  • How can storytelling enhance nonprofit email marketing?
  • What are the best practices for re-engaging my dormant email list?

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Discover insights that align perfectly with Sean Littman's strategies for maximizing Google Grants and boosting your nonprofit's impact!

The Nonprofit Professional's Plan for Financial Independence with Bobbie Munroe (Encore)02 juil. 202400:38:31

In this special Independence Day encore episode, we're revisit an important conversation with financial planner Bobbie Munroe. With over 40 years in finance and 30 years as a Certified Financial Planner (CFP), Bobbie helps individuals with modest incomes plan for a secure retirement. In this episode, Bobbie offers practical advice for nonprofit professionals on financial planning, saving for retirement, and achieving financial independence.

This episode answers the following questions:

  • What should a 35, 45, or 55-year-old with limited savings do to plan for retirement?
  • How can we save for retirement without feeling deprived?
  • What are the best strategies for automating savings and making investment decisions?
  • How can setting up a personal foundation contribute to long-term financial goals and family legacy?

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Why Our Team Members Fail with Dr. Tiffany Slater27 juin 202400:33:15

Dr. Tiffany Slater, CEO and Senior Human Resources Consultant for HR TailorMade, discusses the critical issue of ineffective onboarding and leadership in nonprofits. Dr. Tiffany emphasizes that many of our frustrations with team members stem from inadequate training and unclear expectations, arguing that these are often our fault as managers. 

It's tough to admit this, but that's also the first step in becoming a better manager and leader. Together, we explore practical strategies for improving onboarding processes, including the use of video tutorials and cohort-based training, and discuss how leaders can create a safe space for feedback, set clear expectations, and build trust within their teams. They also address the challenges of inheriting dysfunctional teams and the importance of honest, constructive feedback. This episode is a must-listen for nonprofit executives looking to enhance their leadership skills and create more effective, cohesive teams.

This episode answers the following questions:

  • Why do my employees keep failing to meet expectations?
  • How can I improve my team's performance through better training?
  • What are the best practices for onboarding new hires in a small nonprofit?
  • How can I create an environment where employees feel comfortable giving feedback?
  • What should I do if I inherit a dysfunctional team?
  • How can I set clear expectations for my employees to boost productivity?

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·       Ep 247: Timeless Tips for Working with Difficult People with Jody Foster. (Apple Podcast, Spotify, or our website with show notes)

Fostering Inclusion at Your Nonprofit with Kia Croom Encore18 juin 202400:43:04

In honor of Juneteenth this week, we are re-sharing Kia Croom's episode on fostering inclusion in your organization.  

When the country shut down in March 2020, Kia Croom realized the shift to remote work also shifted justice, equity, and inclusion dynamics. Racial discrimination, racial trauma, and microaggressions didn't go away, they just changed a little. And now they were happening in her home. 

Since then, Kia has been working to disrupt and challenge the norms that lead to lack of inclusion in the nonprofit sector. She joins us today to share why this is an essential conversation for your own nonprofit and steps leadership can take to build an inclusive organization.

This episode answers the following questions:

  • How did COVID and working remotely impact justice, equity, diversity, and inclusion dynamics?
  • How can I help my nonprofit be more inclusive?
  • What does an inclusive organization look like?

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Should Your Nonprofit Create a 501(c)(4) for Advocacy? Insights from Adam Snipes.11 juin 202400:28:29

As nonprofits navigate increasingly complex social and political landscapes, understanding the potential of a 501(c)(4) may be crucial for driving meaningful change. This compelling conversation with advocacy expert Adam Snipes may leave you wondering if your organization should start a 501(c)(4) . 

Adam delves into real-world examples, provides practical advice for nonprofit leaders considering this route, discusses the evolving role of 501(c)(4) organizations in today's advocacy ecosystem, explains the differences between 501(c)(3) and 501(c)(4) organizations, and the practical steps involved in setting up and managing these entities.

Download and listen to learn how your nonprofit can leverage a 501(c)(4) to advance its mission and engage more effectively in policy advocacy.

This episode answers the following questions:

  • What are the differences between 501(c)(3) and 501(c)(4) organizations?
  • How can a 501(c)(4) enhance a nonprofit's advocacy efforts?
  • What are the legal considerations for establishing a 501(c)(4)?
  • How do fundraising strategies differ between 501(c)(3) and 501(c)(4) organizations?
  • What challenges do 501(c)(4) organizations face in today's political climate?
  • Should I start a 501(c)(4)?

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The Power of a Board Liaison with Kyle Waide and Xavier Roberts04 juin 202400:31:54

Kyle Waide and Xavier Roberts from the Atlanta Community Food Bank to discuss into the transformative role of a Board Liaison. As your organization strives to maximize board engagement and effectiveness, have you considered a Board Liaison role that supports board members and enhancing governance practices?

Kyle and Xavier share their journey of establishing this role at one of Georgia's largest nonprofits, highlighting the challenges and successes they've encountered. From navigating the transition after a founder's departure to fostering a more connected and proactive board, they provide invaluable insights for nonprofit leaders looking to optimize their board's performance.

Whether you're a small nonprofit or a large organization, this episode offers practical advice on how to effectively support your board, drive strategic growth, and free up your valuable time.

This episode answers the following questions:

  • How can my (smaller) nonprofit adapt the Board Liaison concept to fit our needs?
  • What is the role of a Board Liaison, and how does it support board members?
  • What are the benefits of having a Board Liaison?
  • How can a Board Liaison improve board engagement and effectiveness?
  • What challenges could we face when introducing a Board Liaison role?

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Encore Episode: 11 Guests Share Career Building Advice28 mai 202400:25:05

In this encore episode originally aired in 2021, we bring you the insights and wisdom of 11 guests who have made significant impacts in their careers. Each guest shares what they started doing—or stopped doing—that made the biggest difference in their professional journey. These short and powerful moments of wisdom are designed to help you become more authentic, curious, and direct, leading to greater success in your career. Whether you're looking for practical advice or inspirational stories, this episode offers valuable takeaways that can transform your professional life. 

This episode answers the following questions:

  • What should I be doing with my career?
  • How can I achieve my career goals?
  • What habits can significantly impact my career success?
  • How can I become more authentic in my professional life?
  • What are the most effective strategies for career growth?
  • How can I make a game-changing move in my career? 

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Inspiring Nonprofit Leadership with Jake Krotonsky and Alec Bansal21 mai 202400:33:12

Join the conversation as I sit down with Jake Krotonsky and Alec Bansal, two remarkable high school seniors who didn't just dream of making a difference — they made it their mission. Jake and Alec have accomplished what many seasoned nonprofit leaders find challenging — they started and run a thriving nonprofit in their community. 

During their sophomore year of high school, Jake and Alec looked at their shared passion for sneakers through a new lens, asking themselves how they could use it to serve others. The answer led to the birth of Soles2Souls, a nonprofit organization dedicated to providing shoes to those in need. From a simple act of kindness to a thriving nonprofit, their journey is a testament to what we all can achieve with a blend of passion, innovation, and the desire to serve.

We explore the challenges and triumphs these young founders faced as they transformed their high school project into a full-fledged organization. From navigating the complexities of nonprofit management to motivating board members to scaling their impact across communities, Jake and Alec's insights are a roadmap for aspiring changemakers of all ages.

Don't miss this incredible story of friendship, philanthropic ambition, and the power of giving back. Listen and learn how these two youth are walking the talk, one pair of shoes at a time.

This episode answers the following questions:

  • What are the steps to incorporate a nonprofit?
  • How do I manage a nonprofit while still in school?
  • What are effective fundraising strategies for new nonprofits?
  • How can small nonprofits gain media attention and build credibility?
  • How do I recruit and manage a nonprofit board effectively?
  • How can I turn my passion into a nonprofit mission?

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Employer Loyalty --- > Employee Loyalty with Joe Mull14 mai 202400:32:27

Joe Mull shares the secret to happy, productive employees who stay: employer loyalty and building humanity within the workplace. You read that right – employer loyalty is necessary before we earn employee loyalty. 

In this episode, Joe discusses his new book Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work. Joe and Dolph discuss practical strategies for increasing your retention rate, fostering a humane work environment, and transforming your leadership approach to meet your team's needs. 

This episode answers the following questions:

  • Why are my employees resigning?
  • How can I improve my organization's retention rate?
  • What is a human-centered workplace?
  • How can I create a more humane workplace?
  • What factors drive my staff members' decision to leave? 

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Make Your Donor Database Work Harder with Paul Morris07 mai 202400:40:31

If you've ever signed a contract for a new CRM only to regret it a few months later, this episode will help you get the most out of your current donor database (and out of your next one, too).

Paul Morris, a veteran in nonprofit fund development, shares invaluable insights from decades of CRM experience. This episode delves deep into the common pitfalls of CRM implementation and provides practical strategies to avoid costly mistakes and maximize the potential of your CRM to enhance donor relationships and streamline fundraising operations. This wide-ranging conversation also discusses the critical role of negotiating your CRM contract and ensuring that your CRM aligns with the unique needs of your organization's fundraising strategies.

This episode answers the following questions:

  • What are the common pitfalls in CRM implementation for nonprofits?
  • How can I choose the right CRM for my organization?
  • What are effective strategies for negotiating CRM contracts?
  • How can I use my donor database to better engage donors?
  • How do I make sure the data in my CRM is right?  

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Making Work Easier with Huggy Rao30 avr. 202400:34:39

As a nonprofit leader, you navigate the complexities of managing time, resources, staff, and your board. Today's guest, Huggy Rao, wants you to create friction within your organization that makes the right things easier and the wrong things harder.

Huggy and Dolph dive into practical strategies for reducing 'bad friction' that wastes time and energy, while advocating for 'good friction' that fosters deliberation and educated decisions. This episode is a must-listen for nonprofit executives seeking actionable advice on enhancing organizational efficiency and culture.

Huggy Rao is co-author of  the best-selling book "The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder," and other best-selling books. And as a distinguished professor at Stanford Business School, Huggy has also authored "Scaling Up for Excellence" and "Market Rebels." 

This episode answers the following questions:

  • What is 'bad friction' and how can it be identified and removed?
  • How does 'good friction' benefit an organization?
  • What are the impacts of time poverty and addition bias on organizational efficiency?
  • How can nonprofit leaders effectively manage both types of friction?
  • What simple steps can be taken to make work easier?

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Planned Giving: Your Nonprofit's Guide to Big Impact with Tony Martignetti23 avr. 202400:36:45

My friend, colleague, and fellow podcaster Tony Martignetti was in the Atlanta area and stopped by to record this incredible episode about planned giving. Since my podcast studio is super-small, we recorded this week's episode at my dining room table. (And I'd bet many of the best conversations with your planned giving prospects might happen at their dining room table.) 

Together, we explore planned giving's transformative power to help your organization achieve sustainable funding. Pull up a chair and get ready to learn why and how your organization should launch a planned giving program.

 With years of experience and a passion for helping nonprofits build sustainable funding, Tony offers invaluable insights, practical advice, and inspirational stories that empower organizations to embrace planned giving. 

This conversation goes beyond the basics, discussing innovative approaches, common misconceptions, and actionable strategies for making planned giving a cornerstone of your fundraising efforts. Whether you're new to planned giving or looking to enhance your current planned giving efforts, this episode is a must-listen for executive directors and development directors dedicated to making a lasting impact.

This episode answers the following questions:

  • Should my organization have a planned giving fundraising program? (Yes!)
  • How do I start a planned giving program?
  • When is a donor too old to be solicited for a planned gift in their will? 
  • Should I ask my donors under 60 about planned giving?
  • How do I overcome my board or staff objections to starting a planned giving program? 

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Beyond Money: Incentives That Work with Uri Gneezy16 avr. 202400:32:23

Whether you're grappling with salary negotiations, seeking to enhance donor engagement, or aiming to motivate your team more effectively, Uri's expert analysis provides actionable advice tailored for the unique challenges you face as nonprofit leaders.

In this episode, renowned behavioral economist Uri Gneezy and our podcast host Dolph Goldenburg explore the world of incentives and their profound implications for nonprofit leaders. We dive into Gneezy's groundbreaking book, "Mixed Signals – How Incentives Really Work" and uncover the often-overlooked complexities of incentive strategies within the nonprofit sector. From dismantling the overhead myth to harnessing the power of pro-social incentives and understanding the unintended consequences of well-meaning initiatives, this episode offers a treasure trove of insights.

This episode answers the following questions:

  • How do incentives impact nonprofit management?
  • What are the most effective incentives for fundraising and donor engagement?
  • What is the overhead myth, and how can my nonprofit navigate it?
  • How can I effectively use incentives to motivate staff and volunteers?
  • What is the best way to negotiate my salary?

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