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Explore every episode of the podcast Success Leaves Clues with Robin Bailey and Al McDonald

Dive into the complete episode list for Success Leaves Clues with Robin Bailey and Al McDonald. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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Success Leaves Clues: Ep 291 - Stop Hiring for Resume. Start Hiring for Impact with Alison Kaizer, Partner at Golden Ventures 30 Apr 202600:32:12

What if the reason your company isn’t scaling… has nothing to do with your product, and everything to do with who you hire?


In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with Alison Kaizer, Partner of Talent at Golden Ventures, to break down the real mechanics behind building high-performing teams inside early-stage startups.


Alison has helped scale companies from dozens to hundreds of employees, and now supports founders across an entire portfolio, shaping the people decisions that determine whether a company grows or stalls.


This conversation pulls back the curtain on what actually makes a great hire, why most founders get it wrong, and how to build a hiring system that works before your company even knows what it needs.


From ditching resume bias to hiring for aptitude, from building structured interview systems to creating transparency in compensation, this episode is a masterclass in hiring as a strategic advantage.


If you’re building a team, scaling a company, or making critical early hires, this episode will completely shift how you think about talent.


You’ll hear about:

  • Why resume-driven hiring is one of the biggest mistakes founders make 
  • The difference between hiring for experience vs. hiring for aptitude 
  • How to identify high-impact talent before it’s obvious on paper 
  • Why past success doesn’t guarantee future performance 
  • The role of structured interviews in eliminating hiring bias 
  • How to build a repeatable hiring system that scales with your company 
  • The hidden cost of hiring “safe” candidates instead of adaptable ones 
  • Why early-stage companies should prioritize learning ability over playbooks 
  • How transparency in compensation builds trust and closes top candidates 
  • The real reason culture fit is often misunderstood and misused 
  • How to assess values in a short interview process without guesswork 
  • What founders need to understand about motivation, ambition, and timing


We talk about:

  • 00:00 Introduction to Alison Kaizer and Golden Ventures
  • 02:00 From consulting to recruiting, the unexpected career path
  • 05:30 Scaling talent functions inside high-growth startups
  • 08:30 The moment pattern recognition becomes a superpower
  • 11:00 The biggest hiring mistake founders make (resume bias)
  • 14:00 Why aptitude beats experience in early-stage companies
  • 17:30 How to build structured interviews that actually predict success
  • 20:30 The truth about “culture fit” and how to assess values properly
  • 23:30 Scaling hiring without lowering the bar
  • 26:00 Compensation transparency and building trust with candidates
  • 29:00 Hiring in startups vs. enterprise environments
  • 31:30 How AI is reshaping hiring and talent evaluation
  • 33:30 The future of work and why adaptability wins


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Success Leaves Clues Ep. 290 - The Leadership Shift That Builds Companies That Last with Sarah O’Brien, Chief Operating Officer at SMS Security23 Apr 202600:28:54

What happens when you inherit a legacy… but need to evolve it to survive?


In this episode of Success Leaves Clues, Robin and Al sit down with Sarah O’Brien, Chief Operating Officer at SMS Security, to explore the real leadership transformation required to grow a family business into a scalable, modern organization.


Sarah shares what it actually feels like stepping into a second-generation leadership role, navigating expectations, earning trust, and redefining what leadership looks like in a company built on legacy relationships.


From letting go of being the problem-solver, to building systems that don’t rely on one person, to leading in a 24/7 high-stakes industry, this conversation unpacks the mindset and operational shifts required to build a company that lasts.


If you’re leading a team, scaling a business, or transitioning leadership in any capacity, this episode will challenge how you think about control, trust, and long-term success.


You’ll hear about:

  • What it really means to step into leadership in a family business 
  • Why second-generation leaders are natural disruptors 
  • The hidden challenge of earning trust inside your own company 
  • How to shift from reactive problem-solving to scalable systems 
  • Why leadership can feel lonely and how to build external support 
  • The difference between technical competence and true trust-building 
  • How listening, not solving, creates stronger teams and clients 
  • Why consistency and communication define leadership credibility 
  • How to lead in a 24/7, high-pressure industry without burning out your team 
  • The mindset shift from being needed… to building something that doesn’t need you


We talk about: 

  • 00:00 Introduction to Sarah O’Brien and SMS Security
  • 02:00 Transitioning from corporate to a family business
  • 04:30 The reality of stepping into leadership and earning trust
  • 07:00 Navigating legacy, expectations, and comparison to previous leadership
  • 10:00 Resistance, accountability, and evolving company culture
  • 13:00 Building support systems as a leader and overcoming isolation
  • 16:00 Leading in a high-stakes, reactive industry
  • 19:00 Customer trust, vulnerability, and service under pressure
  • 22:00 The power of listening and creating space in leadership
  • 25:00 Developing people and leading in a 24/7 environment
  • 28:00 Preventing burnout while maintaining high performance
  • 30:00 The shift from problem-solver to system builder
  • 33:00 Building a company that scales beyond any one person


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Success Leaves Clues Ep. 289 - The Employee Experience Strategy with Alisha Patel, VP People & Culture at CanadaHelps09 Apr 202600:28:13

What if your employee experience strategy is the reason your business is either scaling… or stalling? 


In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with Alisha Patel, VP People & Culture at CanadaHelps, to unpack what it really means to design a workplace where people, performance, and business outcomes actually align. 


Alisha brings a rare combination of people leadership and financial expertise, offering a perspective most organizations are missing. She breaks down why employee experience is not an HR function, but a business strategy, and how leaders can finally connect culture, retention, and performance in a way that drives real results. 


From listening tours and multi-generational workforce design to global cultural nuance and flexible benefits, this conversation challenges the “one-size-fits-all” approach most companies are still relying on. 


If you’re leading a team, building culture, or trying to retain great people in a rapidly changing workforce, this episode will shift how you think about leadership, investment, and what actually creates sustainable growth. 


You’ll hear about: 

  • Why employee experience strategy is a business function, not an HR initiative  
  • How combining finance and people strategy changes leadership decisions  
  • The real reason “people are our greatest asset” often falls flat  
  • What listening tours are and how they shape high-impact people programs  
  • Why one-size-fits-all benefits and policies are failing modern teams  
  • How to design for five generations in today’s workforce  
  • The connection between flexibility, retention, and productivity  
  • Why culture must evolve across global teams and local contexts  
  • How to build trust through clarity, not just perks or programs  
  • The leadership shift from process-driven HR to experience design  
  • Why humility, curiosity, and listening are the most underrated leadership skills  
  • How mentorship and inclusive leadership shape future organizations 


We talk about: 

  • 00:00 Introduction to Alisha Patel and her leadership background 
  • 02:00 How finance + people strategy creates better business decisions 
  • 04:00 Why employee experience is tied to business outcomes 
  • 06:30 What “people are our greatest asset” actually means in practice 
  • 09:00 Why most HR functions are too transactional 
  • 11:00 What a “listening tour” is and how to run one effectively 
  • 14:00 Designing benefits and programs based on real employee needs 
  • 17:00 Global workforce insights across Canada, US, Europe, and beyond 
  • 20:00 Why culture cannot be one-size-fits-all 
  • 22:30 The biggest missed opportunity in how companies invest in people 
  • 24:00 Flexibility as a low-cost, high-impact benefit strategy 
  • 26:00 Measuring success beyond usage, focusing on engagement and retention 
  • 28:00 Leadership legacy, mentorship, and building inclusive systems 
  • 30:00 Why listening is the most important leadership skill moving forward 


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Success Leaves Clues: Ep288 - Why Culture Is Your Only Real Competitive Advantage with Ashlea Desroches, People & Culture Leader at Elastic Path 02 Apr 202600:36:54

What if employee experience isn’t an HR initiative… but the system your entire business runs on? 


In this episode of Success Leaves Clues, Robin and Al sit down with Ashlea Desroches, People & Culture Leader at Elastic Path, to unpack a powerful shift in how organizations think about culture, performance, and leadership. 


Ashlea challenges the idea that employee experience is a “nice to have,” and reframes it as the true competitive advantage driving engagement, retention, customer experience, and ultimately, business results. 


From psychological safety and leadership behavior to pay transparency and growth-driven management, this conversation goes deep into what actually creates high-performing teams… and why most organizations are still getting it wrong. 


If you’re leading a team, scaling a company, or trying to build a culture people don’t want to leave, this episode will change how you think about performance, trust, and what it really takes to win. 


You’ll hear about: 

  • Why employee experience is the operating system of your business  
  • The link between culture, customer experience, and profitability  
  • Why high performance does not always equal high engagement  
  • How employee referrals reveal your true internal culture  
  • The role of psychological safety in innovation and team performance  
  • Why great cultures are built on clarity, safety, and recognition  
  • The difference between comfort and true psychological safety  
  • How avoiding difficult conversations destroys team trust  
  • Why growth conversations outperform performance reviews  
  • The one question every leader should be asking their team  
  • How leaders create conditions where performance becomes inevitable  
  • Why pay transparency is becoming a leadership imperative  
  • The hidden trust gap created by compensation secrecy  
  • How to implement pay transparency without exposing salaries  
  • Why compliance is the floor, not the strategy  
  • The long-term impact of developing first-time leaders 


We talk about: 

  • 00:00 Introduction to Ashlea Desroches and her approach to people & culture 
  • 02:00 Why employee experience is a true competitive advantage 
  • 04:30 The connection between employee satisfaction and business performance 
  • 06:00 How culture shows up in customer interactions and reputation 
  • 08:00 Why retention is built when hiring is easy, not hard 
  • 10:00 What actually shapes the employee experience end-to-end 
  • 12:00 Common traits of high-performing cultures across industries 
  • 14:00 Psychological safety vs comfort, and why it matters 
  • 17:00 The danger of avoiding difficult conversations as a leader 
  • 19:00 How to create safe, open dialogue within teams 
  • 21:00 The leadership shift from performance to growth conversation 
  • 23:00 The question that transforms employee development 
  • 25:00 Where growth conversations should actually happen 
  • 27:00 The biggest people-related challenge leaders face today 
  • 29:00 Pay transparency, trust, and the future of compensation 
  • 32:00 Why most organizations misunderstand transparency 
  • 34:00 Building trust through clarity, not secrecy 
  • 36:00 Leadership legacy and developing future leaders 


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Success Leaves Clues Ep. 287 - Redefining Leadership, Operations, and Culture with Michelle Brooks, Chief People Officer & Head of Operations at Security Compass26 Mar 202600:30:33

What if the Chief People Officer is no longer just responsible for people… but for how the entire business operates? 


In this episode of Success Leaves Clues, Robin and Al welcome back Michelle Brooks, Chief People Officer & Head of Operations at Security Compass, to explore one of the most important shifts happening inside modern organizations. 


The role of HR is evolving fast. What was once seen as a support function is now becoming central to how businesses scale, operate, and perform. 


Michelle shares how the CPO role is expanding into operations and even technology, why organizations are moving from departments to workflows, and how leaders can rethink structure, decision-making, and culture in a rapidly changing environment. 


The conversation also dives into a surprising redefinition of burnout, why it’s no longer about working too much, but about working inefficiently, and how removing friction inside organizations can unlock both performance and engagement. 


If you are a CEO, founder, HR leader, or operator navigating growth, complexity, and change, this episode offers a clear lens on where leadership and organizational design are heading next. 


You’ll hear about: 

  • Why the Chief People Officer role is expanding into operations and technology  
  • How organizations are shifting from departments to workflow-based thinking  
  • The concept of the CPO as an “organizational architect”  
  • Why HR and operations are no longer separate functions  
  • How COVID accelerated the strategic importance of people leadership  
  • The real reason burnout is rising, and why it’s not about hours worked  
  • How inefficient processes and bottlenecks create modern burnout  
  • Why removing friction is the fastest path to productivity and performance  
  • The balance between empowerment and structure inside organizations  
  • How clarity of mission drives better decision-making across teams  
  • Why decision-making should live closest to the information  
  • How strong leadership creates ripple effects across entire organizations  
  • Why the future of business is less about hierarchy and more about flow 


We talk about: 

  • 00:00 Introduction to Michelle Brooks and her evolving leadership role 
  • 02:00 Why the CPO role is expanding into operations and technology 
  • 04:00 The shift toward organizational design and workflow thinking 
  • 05:30 How COVID accelerated the evolution of HR leadership 
  • 07:00 Breaking down silos and creating more efficient workflows 
  • 08:30 Benefits and challenges of blending people and operations roles 
  • 10:00 Reframing HR and operations as business enablers, not cost centers 
  • 12:30 When companies should bring in HR and operational leadership 
  • 14:00 How burnout has changed, from overwork to inefficiency 
  • 16:00 The impact of processes, bottlenecks, and friction on teams 
  • 19:30 Why clarity of mission is foundational to performance 
  • 23:00 Connecting individual work to company-wide impact 
  • 24:30 Why siloed organizations are becoming outdated 
  • 25:30 The shift toward workflow-based operating systems 
  • 27:00 Adapting organizational design to a rapidly changing environment 
  • 30:00 The ripple effect of strong leadership across teams and organizations 


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Success Leaves Clues Ep. 286 - Inclusive Leadership Isn’t What You Think with Stewart Whittingham, Director of Culture and Belonging at Miller Thomson19 Mar 202600:29:15

In this episode of Success Leaves Clues, Robin and Al sit down with Stewart Whittingham, Director of Culture and Belonging at Miller Thomson, to explore one of the most overlooked challenges in leadership today: the gap between the culture leaders believe they are creating and what employees actually experience. 


With nearly 30 years of experience in leadership, talent strategy, and inclusion, Stewart brings a thoughtful and practical perspective to the conversation, grounded in both strategy and lived experience. 


The discussion reveals a critical truth: many organizations are committed to inclusion, yet struggle to translate that commitment into consistent, everyday experiences for their people. 


Stewart explains how gaps in awareness, psychological safety, and leadership behavior can quietly undermine culture, even in organizations with strong values and clear intentions. He also highlights how belonging drives engagement, performance, and better decision-making across teams. 


If you are a CEO, HR leader, executive, or business owner responsible for culture and performance, this episode offers a clear and practical lens on what it takes to build environments where people and organizations can truly thrive. 


You’ll hear about: 

  • Why inclusive leadership directly impacts business performance, not just people strategy 
  • The real cost of exclusion, including missed ideas, turnover, and stalled innovation 
  • How belonging drives engagement, retention, productivity, and results 
  • The hidden gap between the culture leaders think they create and what employees actually experience 
  • Why silence in organizations often signals fear, not agreement 
  • How cognitive overload and complexity prevent leaders from making intentional decisions 
  • The role of bias awareness and how it shapes everyday leadership decisions 
  • Why psychological safety is the foundation of high-performing teams 
  • The difference between inclusive intentions and inclusive conditions 
  • How leaders can identify whose voices are missing and why it matters 


We talk about: 

  • 00:00 Introduction to Stewart Whittingham and his leadership background 
  • 02:00 How lived experiences shape leadership and inclusion 
  • 04:00 Why inclusion improves decision-making and innovation 
  • 06:00 The cost of exclusion in organizations 
  • 08:00 Belonging as a driver of performance and retention 
  • 10:00 Bias awareness and the “who comes to mind” exercise 
  • 12:30 Identifying who is missing from the table 
  • 14:00 Why inclusion is an awareness game, not a blame game 
  • 16:00 The gap between leadership intention and employee experience 
  • 18:00 Psychological safety and speaking up at work 
  • 20:00 The danger of silence and misinterpreted feedback 
  • 22:00 Inclusive intentions vs inclusive conditions 
  • 24:00 Leadership barriers, clarity, mindset, and competing commitments 
  • 26:00 Cognitive overload and why leaders struggle to pause 
  • 27:30 The power of “Stop, Pause, Reflect” in leadership 
  • 28:30 The legacy leaders create through culture and people 


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Success Leaves Clues Ep. 285 - Fixing Access, Awareness, and Benefits Plan Design with Vincent Ng, Director of Group Health Solutions at RBC Insurance12 Mar 202600:30:16

In this episode of Success Leaves Clues, Robin and Al sit down with Vincent Ng, Director of Group Health Solutions at RBC Insurance, to explore one of the most misunderstood challenges in employee benefits today: why employees often don’t use the benefits available to them. 


With more than 25 years of experience across healthcare, pharmacy, and insurance, Vincent brings a rare perspective to the conversation. As a licensed pharmacist and health benefits leader, he sits at the intersection of clinical care, digital transformation, and employer-sponsored health strategy. 


The discussion reveals a surprising truth: many benefit plans look rich on paper, yet employees struggle to access them in practice. 


Vincent explains why awareness gaps, fragmented platforms, and overly complex plan designs often prevent employees from engaging with their benefits until a crisis occurs. The conversation explores how employers and advisors can rethink plan communication, simplify access, and organize benefits around real human problems instead of administrative categories. 


If you are a CEO, HR leader, benefits advisor, or business owner responsible for employee wellbeing, this episode offers a strategic look at how benefits plans are evolving and what organizations can do today to ensure employees actually use the support available to them. 


You’ll hear about: 

  • Why many employees don’t understand the benefits available to them 
  • The concept of “cognitive overload” in complex benefit plans 
  • Why rich benefit plans often remain underutilized 
  • How multiple platforms and logins create friction for employees 
  • Why benefits should be organized around problems, not providers 
  • How employers can increase awareness and engagement with benefit plans 
  • The growing normalization of mental health support in the workplace 
  • How digital mental health tools are expanding access to care 
  • Why chronic condition management will shape future benefit plans 
  • The role of navigation and care pathways in modern healthcare 
  • How new medications and treatments are changing health outcomes 
  • Why access to care remains the biggest challenge in the Canadian system 


We talk about: 

  • 00:00 Introduction and Vincent Ng’s background in healthcare and benefits 
  • 02:30 Why rich benefit plans are often underutilized 
  • 04:00 Cognitive overload and lack of awareness among employees 
  • 05:30 Decision paralysis created by complex benefit ecosystems 
  • 07:00 Why employees often engage with benefits only during crises 
  • 08:30 The importance of ongoing communication with employees 
  • 10:30 Reducing friction through better technology and integrated platforms 
  • 12:30 Designing benefits around employee problems and needs 
  • 14:00 Using industry data to better understand employee expectations 
  • 15:00 Mental health benefits and proactive wellbeing support 
  • 17:00 Integrating mental health into broader health management 
  • 19:00 The growing normalization of therapy and mental health care 
  • 21:00 The evolution of digital mental health tools and support 
  • 23:00 Future trends in group benefits and personalized care pathways 
  • 24:30 Chronic condition management and integrated care models 
  • 26:00 The strategic role of health and wellness spending accounts 
  • 28:00 The importance of medications in improving health outcomes 
  • 30:00 Balancing innovation and sustainability in drug coverage 
  • 31:30 Fixing healthcare access in Canada’s fragmented system 
  • 34:00 Vincent’s mission to make healthy choices easier for Canadians 


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Success Leaves Clues Ep. 284 - Special Roundtable - Trust, Flexibility, and Performance: The Real Return to Work Conversation26 Feb 202601:06:13

In this special roundtable episode of Success Leaves Clues, Robin and Al bring together three experienced leaders for a candid, practitioner-level conversation on one of the most emotionally charged leadership topics today: return to work vs remote work. 


Featuring: Amanda Small, Head of People & Culture; Cerys Goodall, Operations Leader; and Elizabeth Lynch, HR Consultant and Culture Advisor, this discussion moves beyond headlines and into real-world leadership tension. 


Is return to office about location? Or is it about trust, accountability, and clarity of outcomes? If you are a CEO, founder, HR leader, executive, or manager navigating return to office mandates, hybrid models, or remote work performance, this episode offers grounded insight from leaders living this reality every day. 


The panel explores: 

  • Why “bums in seats” does not equal performance 
  • The difference between visibility and accountability 
  • How unclear outcomes create disengagement 
  • Why intentional workplace design matters more than policy 
  • Generational shifts in how trust is built 
  • The role of flexibility in retention and employee wellbeing 
  • Why leaders must be considerate without catering 
  • How culture either lives in daily behavior or dies in policy 


You’ll hear about: 

  • Is return to work a trust issue or a management capability issue? 
  • Why accountability must be tied to outcomes, not visibility 
  • The difference between listening to employees and catering to them 
  • “Considerate without catering” as a leadership philosophy 
  • Why the office should function as a teammate, not just a location 
  • How poor policy design creates disengagement 
  • Coffee badging and what it signals about culture 
  • The loneliness epidemic and the hidden cost of remote work 
  • Why clarity of outcomes drives performance more than presence 
  • How intentional design improves culture and business results 


We talk about: 

  • 00:00 Introduction to the Return to Work Roundtable 
  • 01:00 Panelist introductions and leadership lenses 
  • 04:30 Is return to work about trust or accountability? 
  • 07:00 Visibility vs measurable outcomes 
  • 10:00 Real estate pressure and office utilization 
  • 14:00 How much flexibility should employees realistically have? 
  • 17:00 Listening vs catering to employees 
  • 21:00 “Considerate without catering” leadership 
  • 26:00 When employees should choose to leave 
  • 30:00 Operational rigor and remote performance success 
  • 37:00 Why clarity of outcomes drives engagement 
  • 44:00 Does autonomy improve performance? 
  • 52:00 What actually drives performance? Visibility or outcomes? 
  • 59:00 The office as a teammate 
  • 1:07:00 Loneliness, culture, and human connection 
  • 1:11:00 Designing work intentionally 


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Success Leaves Clues: Ep283 - The Truth About “People First” Leadership with guest HR and People & Culture Leader Dunja Vujovic19 Feb 202600:30:07

In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with senior HR and People & Culture leader Dunja Vujovic for a candid conversation about what “people first leadership” actually means, and why most organizations get it wrong. 


Dunja shares why simply declaring your company “people first” is not enough, and how values must show up in real decisions, especially when budgets tighten and pressure rises. She explains why her team shifted from saying “people first” to “do right by people,” and how that subtle change drives clearer accountability, stronger performance conversations, and healthier cultures. 


The conversation explores vulnerable leadership, why leaders do not need to have all the answers, and how raising your hand first to admit mistakes builds real trust. Dunja challenges traditional leadership models that reward ego and certainty, and instead advocates for hiring people smarter than you, investing in middle management, and normalizing hard conversations early. 


Robin and Al also unpack how leadership expectations have evolved, why assumption is the enemy of communication, and how culture either lives in daily behavior or dies on the office wall. 


This episode is a practical and grounded guide to culture transformation, accountability, and building a workplace where people thrive without lowering performance standards. 


You’ll hear about: 

  • What “people first leadership” really means in practice 
  • Why cutting benefits first is a cultural red flag 
  • The difference between “people first” and “do right by people” 
  • Why accountability and hard conversations are part of empowerment 
  • Vulnerable leadership and admitting mistakes as a strength 
  • Hiring people smarter than you and overcoming leadership ego 
  • Why middle management is where strategy lives or dies 
  • How values must be operationalized, not just displayed 
  • Assumption as the biggest communication breakdown in leadership 
  • Creating psychological safety without lowering standards 


We talk about: 

  • 00:00 Introduction and welcome 
  • 01:00 What “thought leadership” really means in practice 
  • 03:00 Vulnerability versus traditional leadership models 
  • 05:00 Testing whether a company is truly people first 
  • 06:30 What happens when budgets tighten 
  • 08:30 Why benefits matter to employee performance and focus 
  • 11:00 Accountability inside people first cultures 
  • 12:30 Why values often fail in organizations 
  • 14:00 The values bootcamp and operationalizing culture 
  • 17:00 Assumptions as the enemy of leadership clarity 
  • 18:00 Generational shifts and communication challenges 
  • 20:00 Redefining leadership expectations 
  • 23:00 Admitting mistakes and building trust 
  • 26:00 Hiring people smarter than you 
  • 28:00 Why middle management is critical to culture 
  • 30:00 Planting trees for future generations of leaders 


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Success Leaves Clues: Ep282 with executive leadership coach Christine Farrugia12 Feb 202600:35:14

In this episode of Success Leaves Clues, hosts Robin and Al sit down with executive leadership coach and strategic advisor Christine Farrugia for a deeply grounded conversation about success, fulfillment, and decision-making in complex leadership roles. 


Christine shares why so many high performers feel empty despite doing “everything right” on paper, and how chasing inherited definitions of success quietly erodes energy, confidence, and clarity. The conversation explores the powerful concept of “the gap versus the gain,” why comparison steals momentum, and how leaders can reconnect with progress by recognizing daily wins instead of endlessly moving goalposts. 


Robin, Al, and Christine also unpack how leaders make decisions when data is incomplete, stakes feel high, and ambiguity is unavoidable. Christine offers practical insight into trusting intuition, distinguishing reversible versus irreversible decisions, and stepping out of fear-based paralysis. 


The episode weaves together leadership, values, customer-centricity, and personal growth, emphasizing that clarity comes from alignment, not achievement alone. Christine also shares how leaders can identify misalignment between personal values and organizational culture, and why many perceived conflicts are stories worth examining more closely. 


You’ll hear about: 

  • Why high performers often feel unfulfilled despite outward success 
  • The difference between chasing success and defining it for yourself 
  • The “gap versus the gain” framework and how it changes motivation 
  • How comparison quietly drains confidence and joy 
  • Daily wins as a leadership discipline, not a productivity trick 
  • Making decisions when data is incomplete and pressure is high 
  • Reversible versus irreversible leadership decisions 
  • Trusting intuition without abandoning logic 
  • What customer-centricity really looks like beyond metrics 
  • Values alignment, culture, and leadership integrity 
  • Navigating perceived misalignment between personal and company values 
  • Strategic influence as a leadership superpower 


We talk about: 

  • 00:00 Introduction and welcome 
  • 01:00 Christine’s leadership background and coaching work 
  • 02:30 Why success often feels empty for high performers 
  • 04:30 Defining success for yourself at different life stages 
  • 06:30 The gap versus the gain and how comparison steals momentum 
  • 09:00 Recognizing progress and celebrating daily wins 
  • 11:30 Gratitude, habits, and leadership energy 
  • 14:00 Decision-making in ambiguity and high-stakes environments 
  • 17:00 Reversible versus irreversible leadership decisions 
  • 20:00 Trusting intuition when data is incomplete 
  • 23:00 Customer-centricity beyond dashboards and metrics 
  • 26:00 Values, culture, and perceived misalignment at work 
  • 29:00 Strategic influence and getting things done through others 
  • 32:00 Leadership growth through self-awareness and inner work 
  • 35:00 The signature question, planting trees for the future 


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Success Leaves Clues: Ep281 with guest Stephanie Hollingshead, CEO of TAP Network05 Feb 202600:32:34

In this episode of Success Leaves Clues, host Robin Bailey and Al McDonald sit down with Stephanie Hollingshead, CEO of TAP Network, for a candid conversation about leadership, burnout, and the power of collaboration in Canada’s tech sector. 


Stephanie shares how TAP Network has evolved from a small group of competing tech companies into a national community and infrastructure for people and culture leaders. What began as a conversation about competing for scarce talent has become a model for how collaboration, trust, and shared learning can strengthen an entire industry. 


The conversation dives into the often-unspoken reality of leadership roles, particularly for people and culture professionals who sit in the uncomfortable middle of organizations. Stephanie speaks openly about burnout, isolation, and the emotional weight of roles that require balancing advocacy, execution, and trust from all sides. 


Robin, Al, and Stephanie explore why collaboration works even among direct competitors, how trust is built over time, and why peer communities provide critical support when leaders are navigating layoffs, uncertainty, and rapid change. Stephanie also reflects on stepping into the CEO role, what surprised her about the broader leadership ecosystem, and why support and mentorship are far more available than many leaders realize. 


The episode closes with a reflection on long-term impact, leadership responsibility, and the importance of building systems and communities that future leaders can rely on when navigating pressure, change, and complexity. 


You’ll hear about: 

  • Why TAP Network is more than a professional network, it’s industry infrastructure 
  • Collaboration versus competition in the tech sector 
  • How trust is built among peers and direct competitors 
  • Burnout and isolation in people and culture leadership roles 
  • Sitting in the uncomfortable middle of organizations 
  • Why peer community matters during layoffs and organizational change 
  • What surprised Stephanie most after becoming a CEO 
  • Leadership support systems many people overlook 
  • Where Canadian tech does people and culture well 
  • Where equity, diversity, and inclusion still need bold change 
  • Why small efforts aren’t moving the needle 
  • Building leadership systems that outlast individuals 


We talk about: 

  • 00:00 Introduction and welcome 
  • 01:00 Stephanie’s background and leadership journey 
  • 03:00 What TAP Network is and why it exists 
  • 05:00 Collaboration as the foundation of the community 
  • 07:00 Choosing leaders and facilitators who energize the sector 
  • 09:00 Collaboration versus competition in tech 
  • 11:00 Building trust among peers and competitors 
  • 13:00 Burnout and the emotional weight of people and culture roles 
  • 15:00 Sitting in the uncomfortable middle of leadership 
  • 18:00 Community as protection against isolation and disengagement 
  • 20:00 Stepping into the CEO role and seeing the ecosystem differently 
  • 23:00 Mentorship, generosity, and leadership support 
  • 25:00 What tech companies get right about people and culture 
  • 27:00 Where equity, diversity, and inclusion still fall short 
  • 30:00 Why bold change is required to move the needle 
  • 33:00 Staying anchored through listening and connection 
  • 35:00 The signature question, planting trees for the future 
  • 37:00 How to connect with Stephanie and TAP Network 


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Success Leaves Clues: Ep 280 - Power, Trust, and Leadership with Dean Benard, Founder and CEO of Benard & Associates29 Jan 202600:30:00

In this episode of Success Leaves Clues, host Robin Bailey and co-host Al McDonald welcome back returning guest Dean Benard, Founder and CEO of Benard & Associates, for an in-depth conversation on workplace investigations, leadership accountability, and organizational culture. 


With more than 30 years of experience in regulatory and workplace investigations, mediation, and conflict resolution, Dean offers a rare inside look at how investigations really work, and why independence, fairness, and process matter more than speed or optics. He explains how power dynamics show up in investigations, from titles and tenure to fear of retaliation, and why investigations can act as a great equalizer when handled correctly. 


The conversation explores what trauma-informed investigations actually mean, why they should apply to every participant, and how dignity and psychological safety improve accuracy rather than dilute outcomes. Dean also shares where leaders unintentionally undermine investigations, how rushing the process creates long-term risk, and why one complaint is often a signal of deeper cultural issues beneath the surface. 


The episode closes with a powerful reflection on legacy, building systems that outlast us, and Dean’s vision for creating safer, fairer workplaces through education, innovation, and leadership responsibility. 


You’ll hear about: 


  • What workplace investigations really involve, beyond the stereotypes 
  • How power dynamics influence truth-seeking and trust 
  • Why investigator independence is non-negotiable 
  • Trauma-informed investigations and why they apply to everyone 
  • Common leadership mistakes that undermine investigations 
  • Speed versus quality and the hidden cost of rushing 
  • What makes a strong investigator, skill sets over credentials 
  • When one complaint reveals broader cultural problems 
  • Using investigations as an opportunity for organizational learning 
  • Building systems that create long-term workplace fairness 


We talk about: 


  • 00:00 Introduction and returning to the conversation 
  • 01:00 Dean’s background and the work of Benard & Associates 
  • 03:00 Power dynamics and the role of independence in investigations 
  • 06:00 Treating everyone with dignity and respect in the process 
  • 08:00 Trauma-informed investigations and psychological safety 
  • 11:00 How leaders unintentionally interfere or undermine trust 
  • 14:00 Speed versus quality and why rushing creates risk 
  • 17:00 The skill sets that make a great investigator 
  • 20:00 When investigations reveal deeper cultural issues 
  • 22:00 Management insights and learning beyond the complaint 
  • 25:00 What’s next for Benard & Associates and the Bernard Group 
  • 28:00 Working with a spouse and building a business together 
  • 30:00 The signature question, planting trees for the future 
  • 33:00 How to connect with Dean 


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Success Leaves Clues: Ep279 - Closing the Care Gap in Women's Health with guest Christine Lacey, VP of Revenue at Lume Women’s Health22 Jan 202600:25:38

In this episode of Success Leaves Clues, host Robin Bailey is joined by special co-host Billi Moyer for a timely conversation with Christine Lacey, VP of Revenue at Lume Women’s Health, a Toronto-based women’s health clinic built for women by women, focused on proactive, personalized care that helps close longstanding gaps in women’s healthcare. 


Christine shares how Lume was founded by four women (three physicians), and why women’s healthcare cannot be compared “apples to apples” with traditional models historically built around the male body. She explains why women are not “small men,” and how reproductive and hormonal health influences whole-body outcomes, from brain health to cardiovascular health, making sex-specific care essential across a woman’s life. 


The conversation highlights the midlife care gap, how the system supports puberty and family planning, but often drops women when disease prevention, longevity, and true healthspan should be the focus. Christine also shares a striking stat, women live longer, but spend about 25% more time in poor health than men, strengthening the case for proactive care models. 


They explore accessibility, equity, and why corporate Canada may be one of the fastest levers for progress, including advocacy like the push for a menopause billing code in Ontario. The episode closes with the future Christine wants for the next generation of women. 


You’ll hear about: 

  • What Lume Women’s Health is, and why it was founded “for women by women” 
  • Christine’s role as VP of Revenue and how she found her way into women’s healthcare 
  • Why traditional healthcare models weren’t built with women in mind 
  • Why women’s care can’t be compared “apples to apples” to existing models 
  • Hormones and reproductive health as the missing whole-body foundation 
  • The midlife care gap, prevention, longevity, and why women get “dropped” 
  • The stat that reframes everything, women spend ~25% more time in poor health 
  • Equity and access challenges, and who is most at risk of being left behind 
  • Why corporate benefits matter, and the ROI case for investing in women’s health 
  • The legacy Lume is building for the next generation 


We talk about: 

  • 00:00 Introduction  
  • 01:00 Meet Christine Lacey, VP of Revenue at Lume Women’s Health 
  • 02:00 What Lume is, the mission, and who they serve 
  • 04:00 Christine’s path into women’s health and joining Lume early 
  • 05:00 The biggest misconception, why “apples to apples” comparisons fail 
  • 07:00 Hormonal and reproductive health as whole-body health 
  • 08:00 The midlife gap, prevention, longevity, and what’s missing 
  • 13:00 Lifespan vs healthspan, Peter Attia, and longevity-aligned care 
  • 15:00 The 25% stat, why women live longer but spend more time in poor health 
  • 17:00 Accessibility and equity, and why the current system isn’t fair 
  • 20:00 Who’s most at risk of being left behind (minority and remote communities) 
  • 21:00 Corporate Canada, women’s health ROI, and workplace leverage 
  • 25:00 Benefits utilization, friction, and what women need to feel supported 
  • 28:00 The signature question, planting trees for the next generation 
  • 31:00 How to connect with Christine and Lume 


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Success Leaves Clues: Ep278 - Energy First, Growth Follows with guest Mark MacLeod, founder of Limitless CEO08 Jan 202600:38:54

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald are joined by Mark MacLeod, founder of Limitless CEO and longtime advisor to high-growth founders, for an expansive and deeply honest conversation about leadership, burnout, energy, and what it truly takes to scale sustainably. 


Mark shares his journey from serving as CFO to iconic Canadian tech companies like Shopify and FreshBooks, to venture capital, investment banking, and ultimately coaching CEOs through the most demanding chapters of their leadership lives. He explains why most startups fail not because of strategy or talent, but because founders run out of energy, physically, mentally, and emotionally. 


Together, they explore why hustle culture quietly drives burnout, how founders normalize chronic stress, and why putting the CEO first is not selfish, but essential. Mark introduces his two core pillars of leadership, personal energy optimization and revenue growth, and explains how physical health, mental clarity, and even spiritual practices directly influence business outcomes. 


The conversation also dives into identity loss after divorce, the role of journaling and gratitude in building self-awareness, and how leadership becomes a personal transformation journey disguised as a company. Mark offers practical tools leaders can use immediately, from sleep and breathwork to reframing success and reconnecting with purpose. 


This episode is a powerful exploration of leadership from the inside out, challenging conventional startup narratives and inviting founders to scale with intention, clarity, and longevity. 


You’ll hear about: 

  • Mark’s evolution from CFO and venture capitalist to CEO coach 
  • Why founders burn out long before companies fail 
  • The normalization of stress in startup and executive culture 
  • Putting the CEO first as a strategy for sustainable growth 
  • Energy as the true driver of performance and valuation 
  • The hidden cost of hustle culture and constant comparison 
  • Leadership as a personal development journey 
  • The role of gratitude, journaling, and self-awareness 
  • Rebuilding identity after divorce and major life disruption 
  • Why inspiration, not force, fuels lasting success 


We talk about: 

  • 00:00 Introduction and Mark’s background 
  • 03:00 Founding Limitless CEO and redefining scale 
  • 05:00 Energy as the foundation of leadership performance 
  • 07:00 Burnout, stress normalization, and founder identity 
  • 10:00 Physical, mental, and spiritual health in leadership 
  • 14:00 Hustle culture, fear, and comparison traps 
  • 17:00 Divorce, personal reckoning, and redesigning life 
  • 21:00 Journaling, self-awareness, and learning through reflection 
  • 25:00 Gratitude as fuel, not complacency 
  • 28:00 Why founders sell companies due to burnout 
  • 31:00 Leadership, legacy, and planting trees for the future 
  • 35:00 Practical tools, sleep, journaling, and next steps 


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Success Leaves Clues: Ep277 - Supercharging Human Performance & HR Leadership with guest Naomi Titleman, Co-Founder of future foHRward18 Dec 202500:30:07

In this episode of Success Leaves Clues, hosts Robin and Al are joined by Naomi Titleman, Co-Founder of future foHRward and former CHRO of American Express Canada, for a deeply thoughtful conversation about leadership, HR, and what it truly means to make work better in today’s complex world. 


Naomi shares her journey from consulting at Deloitte to senior HR leadership at American Express, and eventually to building future foHRward, a consultancy and community dedicated to empowering HR leaders to lead with empathy, curiosity, and courage. She offers a refreshingly human perspective on HR’s evolving role, explaining why the function is no longer about policy and gatekeeping, but about supercharging human performance. 


Together, they explore the realities of modern leadership, including the loneliness of senior HR roles, the tension between flexibility and productivity, and why culture lives or dies through day-to-day leadership behavior. Naomi also dives into how AI can free HR leaders from administrative overload, allowing them to focus more deeply on people, relationships, and critical thinking. 


The conversation wraps with a powerful reflection on legacy, mentorship, and the responsibility today’s leaders have to plant trees for future generations, even when they may never sit in the shade themselves. 


This episode is an insightful, grounded exploration of leadership, culture, and the future of work through a human-centered lens. 


You’ll hear about: 

  • Naomi’s journey from consulting to CHRO to co-founding future foHRward 
  • Why HR leadership can be deeply lonely at the senior level 
  • What it truly means to “make work better” 
  • The shift from efficiency to effectiveness in leadership 
  • Why culture is shaped by everyday leadership behavior, not slogans 
  • The real meaning of flexibility and hybrid work 
  • How asking and listening builds trust inside organizations 
  • Why leaders must own people outcomes, not outsource them to HR 
  • How AI can enhance, not replace, the human side of HR 
  • Planting long-term impact through mentorship and leadership 


We talk about: 

  • 00:00 Introduction   
  • 03:30 From consulting to American Express Canada 
  • 05:30 Founding future foHRward and building an HR community 
  • 08:00 Why HR leadership can feel isolating 
  • 10:00 Supercharging human performance 
  • 12:30 Flexibility, hybrid work, and the power of “and” 
  • 15:00 Leadership effectiveness versus efficiency 
  • 17:30 Culture, wellbeing, and day-to-day employee experience 
  • 19:30 Asking employees for feedback and actually listening 
  • 22:00 Handling feedback you cannot act on immediately 
  • 24:30 Common blind spots organizations still face 
  • 26:30 AI, automation, and the future of HR 
  • 29:00 Preserving the human in human resources 
  • 31:00 Planting trees through mentorship and legacy leadership 
  • 33:00 Final reflections on purpose and making work better 

 

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Success Leaves Clues: Ep276 - The Human Side of Employment Law with guest Neena Gupta, Partner at Gowling WLG11 Dec 202500:33:53

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald welcome Neena Gupta, Partner at Gowling WLG and one of Canada’s most respected voices in employment, labour, and human rights law. Neena brings a refreshingly human lens to the legal world, blending precision with empathy, mentorship, and real-world practicality. 


Neena shares her journey as a South Asian woman in law, her passion for mentoring the next generation, and how trust in leadership is built at the intersection of competence and kindness. Together, they explore today’s workplace challenges including generational shifts, inflation pressures, hybrid work, recruitment struggles, and the evolving definition of work life balance. 


The conversation also dives into what foreign companies must understand when expanding into Canada, the importance of strong employment agreements, and why proactive legal relationships save time, money, and stress. Neena closes with a powerful reflection on community, service, and planting trees for future generations through her leadership with United Way. 


This episode is a grounded, insightful masterclass on leadership, people-first systems, and building businesses with integrity in complex economic times. 


You’ll hear about: 

  • Neena’s path into law and mentoring young professionals 
  • Why trust is built through competence and kindness 
  • Generational shifts in work life balance and employee expectations 
  • The real challenges employers face with recruitment and retention 
  • How inflation is impacting employees and businesses across Canada 
  • Why hybrid work is here to stay 
  • Key pitfalls for foreign companies expanding into Canada 
  • The importance of employment agreements as risk management tools 
  • How to build a proactive relationship with your lawyer 
  • Planting trees for the future through community leadership and service 


We talk about: 

  • 00:00 Introduction   
  • 03:00 Neena’s journey into law and mentoring young professionals 
  • 05:30 Balancing legal precision with personal approachability 
  • 07:30 Trust at the intersection of competence and kindness 
  • 09:30 Recruitment, retention, and generational workplace shifts 
  • 12:00 Inflation pressures on employees and employers 
  • 14:30 Hybrid work, flexibility, and modern leadership 
  • 17:00 Expanding into Canada, legal pitfalls and must know foundations 
  • 20:00 Employment agreements and foreign employer risk management 
  • 22:30 Benefits, compliance, and cross border considerations 
  • 25:00 How to work effectively with your lawyer 
  • 28:00 Building proactive legal relationships 
  • 30:00 Planting trees through mentoring and community leadership 
  • 32:30 Neena’s work with United Way and giving back 
  • 35:00 Final reflections on leadership, service, and purpose 

 

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Success Leaves Clues: Ep275 with guest Jocelyne Moyer, Senior Vice President of Strategy and Operations at Zeitview04 Dec 202500:30:04

In this episode of Success Leaves Clues, hosts Robin and Al sit down with Jocelyne Moyer, Senior Vice President of Strategy and Operations at Zeitview, to explore the intersection of operations, artificial intelligence, leadership, and sustainable growth in high-risk, high-impact industries. 


Jocelyne shares her journey from engineering and large-scale food manufacturing at Maple Leaf Foods and PepsiCo, through consulting at Bain & Company, to leading AI-powered infrastructure inspections at Zeitview. Along the way, she reveals the surprising through line that connects manufacturing, data, and modern asset intelligence, and how operational discipline becomes the foundation for innovation. 


Together, they dive into how AI is transforming industries like solar, wind, and utilities through aerial imaging and anomaly detection, how leaders balance long-term strategy with short-term execution, and why people, not just processes or technology, remain the true drivers of performance. 


This conversation blends sharp operational insight with grounded leadership philosophy, offering listeners a masterclass in building systems that scale, teams that thrive, and businesses that plant trees for the future. 


You’ll hear about: 

  • From factory floors to AI platforms: Jocelyne’s unique career arc 
  • Why sustainable systems outperform heroic effort 
  • How AI is used to inspect solar, wind, and utility infrastructure at scale 
  • The real role of human analysts in AI-powered environments 
  • Balancing short-term revenue with long-term strategic alignment 
  • Making difficult customer and resource allocation decisions with integrity 
  • Why operations is where strategy becomes real 
  • Building high-performance teams that still have fun 
  • The importance of repeatable, scalable process design 
  • Planting trees for the future through operational leadership 


We talk about: 

  • 00:00 Introduction   
  • 03:30 Jocelyne’s early fascination with engineering and manufacturing 
  • 06:30 From food manufacturing to Bain and back to operations leadership 
  • 09:00 The hidden connection between stale inventory and data backlog 
  • 12:00 Why people drive performance in operational environments 
  • 15:00 How Jocelyne evaluates systems, metrics, and bottlenecks 
  • 17:30 Cost structures, pilot networks, and operational decision-making 
  • 19:30 Balancing short-term pressures with long-term strategic vision 
  • 22:30 Customer fit, service levels, and sustainable growth 
  • 24:30 How Zeitview uses AI for aerial infrastructure inspections 
  • 27:00 Training AI models on proprietary industrial datasets 
  • 29:30 Scaling anomaly detection with human-AI collaboration 
  • 31:30 Leadership philosophy: serious work, lighthearted teams 
  • 34:00 Planting trees through sustainable systems and process design 
  • 36:30 Final reflections on change, systems, and people-first leadership 

 

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Success Leaves Clues: From the Vault - Redefining Leadership and the Future of Work with guest Jodi Kovitz, CEO of the Human Resources Professionals Association (HRPA)27 Nov 202500:31:46

In this From the Vault episode of Success Leaves Clues, hosts Robin and Al sat down with Jodi Kovitz, CEO of the Human Resources Professionals Association (HRPA), to explore how empathy, innovation, and inclusion are redefining leadership in today’s workplace. 


Jodi shares her insight on why HR leaders must have a strategic seat at the table to influence the future of work. Drawing on her experience leading HRPA through transformation, she discusses how people-first leadership fuels performance, why empathy and accountability can coexist, and how hybrid work, AI, and generational diversity are changing what it means to lead. 


This conversation is a masterclass in modern leadership, showing how purpose-driven strategy and human connection can drive both organizational success and national prosperity. 


You’ll hear about: 

  • The strategic seat at the table: Why HR leaders are essential to shaping business strategy and driving productivity. 
  • Empathy as strength: How leading with compassion builds trust, engagement, and loyalty. 
  • The brave workplace: Why leaders should focus on creating brave spaces instead of safe ones. 
  • Balancing five generations: How to meet diverse needs and build connection across changing workforce expectations. 
  • Preventing burnout: How proactive empathy, transparency, and mental health support protect teams in times of change. 
  • Redefining hybrid work: How to design flexibility that balances autonomy, collaboration, and inclusion. 
  • Humans and AI: Why the future of work depends on people guiding technology, not the other way around. 
  • Keeping talent in Canada: How people-first leadership can strengthen national prosperity and competitiveness. 
  • Authentic leadership: How showing vulnerability as a leader can inspire courage and connection across an organization. 


We talk about: 

  • 00:00 Introduction   
  • 02:00 Why HR leaders deserve a strategic seat at the table 
  • 05:00 How people strategy drives business success 
  • 08:00 Empathy and vulnerability in leadership 
  • 10:00 Creating a brave workplace culture 
  • 13:00 Leading through generational change 
  • 16:00 Building flexibility and inclusion across teams 
  • 18:00 Preventing burnout and supporting mental health 
  • 20:00 Rethinking hybrid work and flexibility 
  • 25:00 The importance of communication in strong cultures 
  • 27:00 Investing in people to drive national prosperity 
  • 29:00 The role of AI and the human connection in future growth 
  • 31:00 HRPA’s upcoming summit and AI Skill Up course 
  • 33:00 How empathy and innovation shape the future of leadership 

 

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Success Leaves Clues: From the Vault - Building People-First Startups and Authentic Leadership with Jenny do Forno, Chief People Officer at TouchBistro20 Nov 202500:49:07

In this From the Vault episode of Success Leaves Clues, hosts Robin and Al sit down with Jenny do Forno, Chief People Officer at TouchBistro, to explore how curiosity, courage, and authenticity define modern leadership. 


Jenny shares her inspiring journey from executive search to startup builder to venture advisor, offering hard-won lessons from 25 years of helping founders scale with purpose. As someone who’s helped launch companies from napkin sketches to successful exits, she reveals what makes great leaders, why culture must be built early, and how authenticity and communication can transform a business from the inside out. 


Together, they unpack the emotional highs and lows of startup life, how to lead through uncertainty, and the importance of saying “yes” to growth even when you’re not fully ready. 


You’ll hear about: 

  • Curiosity as a compass: How following her questions, not a plan, shaped Jenny’s 25-year career in people and culture. 
  • The courage to say yes: Why leaning into challenge matters more than waiting until you’re “ready.” 
  • The founder’s formula: What separates successful startup teams from the rest and how self-awareness plays a vital role. 
  • The human side of scaling: Why alignment, communication, and connection are every company’s secret weapons. 
  • Hiring with intention: How early people strategy can accelerate growth and prevent culture debt. 
  • Ego vs. conviction: How great founders balance strong beliefs with humility and collaboration. 
  • Authentic leadership: Why clarity is kindness and being yourself is the real competitive advantage. 
  • The future of workplace wellness: How benefits, belonging, and flexibility will shape the next era of people strategy. 
  • Mentorship and legacy: How sharing wisdom and lifting others creates lasting ripple effects in leadership. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 The accidental path into people and culture 
  • 06:00 Learning to say yes and leading with curiosity 
  • 09:00 Lessons from building Nest Wealth from scratch 
  • 12:00 From venture capital to TouchBistro: redefining success 
  • 15:00 The patterns that define great founders and teams 
  • 18:00 Why startups should invest in people and culture early 
  • 23:00 How HR shapes growth and alignment 
  • 28:00 The role of communication in scaling companies 
  • 33:00 Ego, conviction, and collaboration in leadership 
  • 37:00 Authenticity and the importance of showing up as yourself 
  • 44:00 Rethinking benefits and wellness for a modern workforce 
  • 49:00 How strong cultures drive belonging and retention 
  • 50:00 Legacy and impact: mentoring future founders 

 

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Success Leaves Clues: Ep274 - Redefining Retirement for the Modern Workforce with guest Connor Bays, Head of Sales and Partnerships at Common Wealth Retirement13 Nov 202500:30:53

In this episode of Success Leaves Clues, host Robin Bailey and co-host Al McDonald sit down with Connor Bays, Head of Sales and Partnerships at Common Wealth Retirement, to explore how technology, inclusion, and purpose are reshaping financial wellness and the future of retirement. 


Connor shares his journey as a competitive runner turned mission-driven leader helping Canadians achieve lifelong financial security. Through his work at Common Wealth, he’s redefining how small and mid-sized businesses can offer accessible, high-impact retirement plans that support employee wellbeing and retention. 


Together, they dive into the realities of financial stress, the misconceptions about cost and complexity in group retirement programs, and the profound shift from viewing retirement as an ending to embracing it as a new beginning. 


This conversation blends insight and empathy, showing how small changes in how we save, educate, and communicate about money can spark long-term transformation, for both employees and employers. 


You’ll hear about: 

  • Mission-driven innovation: How Common Wealth is closing the retirement gap for Canadians. 
  • Financial accessibility: Why smaller businesses can and should offer group retirement benefits. 
  • Common misconceptions: Breaking down the myths around cost and complexity. 
  • Financial stress and wellbeing: How retirement planning contributes to mental and emotional health. 
  • Engaging younger generations: Why millennials and Gen Z care deeply about their financial future. 
  • Technology meets trust: Using digital tools to personalize financial planning at scale. 
  • Redefining retirement: From an end point to a new phase of meaning, purpose, and contribution. 
  • Employer wins: Why group retirement plans are a competitive advantage for engagement and culture. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 From competitive running to leading at Common Wealth 
  • 04:00 How Common Wealth is closing Canada’s retirement gap 
  • 06:00 The biggest barriers to offering group retirement plans 
  • 09:00 Financial literacy and breaking the taboo around money 
  • 10:00 Retirement planning as part of overall wellbeing 
  • 12:00 How younger generations are engaging with retirement savings 
  • 15:00 Making financial confidence accessible through technology 
  • 18:00 Balancing fees, service, and meaningful financial outcomes 
  • 20:00 Personalization in benefits: what employees truly want 
  • 22:00 The evolution of retirement: purpose, health, and longevity 
  • 25:00 The psychology of retirement and identity beyond work 
  • 27:00 Wins for employers heading into 2026: new and upgraded plans 
  • 30:00 Planting trees for future generations through better access and education 

 

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Success Leaves Clues: Ep273 - The Art of People, Potential, and Purpose with guest Jessica Pezim, Client Partner at Bedford Consulting Group 06 Nov 202500:34:11

In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Jessica Pezim, Client Partner at Bedford Consulting Group, to explore how leadership, culture, and human connection shape organizational success. 


Jessica shares her journey from practicing securities law to leading executive search and leadership advisory at Bedford. With a unique background spanning law, finance, and talent strategy, she brings deep insight into how the right leadership match can transform not just an organization but lives. 


Together, they discuss what it takes to hire beyond the résumé, build cultures that thrive on belonging, and navigate transformation with empathy and purpose. From AI-driven fear to family business dynamics, this conversation blends strategy with humanity, showing that careers are, at their core, deeply human stories. 


You’ll hear about: 

  • From law to leadership: How Jessica pivoted from securities law to executive search and why she never looked back. 
  • Family in business: The rewards and realities of working with family in a multigenerational company. 
  • Ripple effects in leadership: How one placement can change lives, organizations, and communities. 
  • Culture fit vs. skill fit: Why the best person on paper isn’t always the right person for the role. 
  • Hiring with heart: How Bedford’s 93% success rate comes from prioritizing alignment, not just experience. 
  • The role of AI in talent strategy: How leaders can navigate technological change with transparency and trust. 
  • Mentorship and legacy: Why paying it forward and planting seeds for others defines lasting leadership. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 From law to executive search and Jessica’s bold career pivot 
  • 07:00 Family business dynamics and lessons learned from twin mentors 
  • 10:00 The ripple effect of leadership and the power of impact 
  • 16:00 Preventing burnout and balancing high performance with humanity 
  • 17:00 The competency model and why Bedford’s 93% success rate matters 
  • 18:00 The best person vs. the right person and the difference that changes everything 
  • 20:00 Values, culture fit, and why alignment matters more than perfection 
  • 22:00 Diversity of thought and inclusive hiring in times of transformation 
  • 26:00 AI, fear, and the future of work 
  • 30:00 Legal meets leadership and Jessica’s unique approach to talent strategy 
  • 34:00 Planting trees for future leaders, mentorship, purpose, and legacy 

 

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Success Leaves Clues: Ep272 - Redefining Leadership Through Empathy and Inclusion with guest Mike Daser, Senior Vice President of Human Resources at Pure Technology31 Oct 202500:32:35

In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Mike Daser, Senior Vice President of Human Resources at Pure Technology, to explore what it means to lead with heart, empathy, and inclusion in today’s evolving workplace. 


With over 15 years of experience building cultures that balance people and performance, Mike shares powerful lessons from his time at Starbucks and Target, and how those experiences shaped his leadership philosophy. Known for his belief that great leadership starts with empathy, Mike opens up about his passion for supporting newcomers to Canada, building trust-first teams, and creating cultures where everyone feels seen, valued, and supported. 


From “Don’t move the mocha” to hiring for values over skills, this episode is packed with insight, authenticity, and heart. 


You’ll hear about: 

  • Falling in love with people: How Mike’s early experiences at Target changed how he sees leadership and humanity. 
  • The “Don’t Move the Mocha” lesson: Why great leaders listen first, learn second, and lead through trust. 
  • Culture fit vs. skill fit: Why attitude and alignment matter more than résumés. 
  • Supporting newcomers to Canada: How employers can create truly inclusive, equitable workplaces beyond surface-level initiatives. 
  • The power of mentorship: Lessons from coaching newcomers through job searches, interviews, and cultural transitions. 
  • Storytelling as leadership: How humanizing yourself builds connection, trust, and belonging. 
  • Resilience and perspective: Why life goes on, and how setbacks can lead to new opportunities. 
  • Planting trees for the future: Mike’s vision for a global workforce where talent and potential transcend borders. 


If you’re an HR professional, business leader, or anyone passionate about people-first leadership, this conversation is a masterclass in leading with empathy, purpose, and connection. 


We talk about: 

  • 00:00 Introduction   
  • 04:00 Falling in love with people and stories 
  • 07:00 The “Don’t Move the Mocha” principle of leadership 
  • 10:00 Lessons from Target and values-driven hiring 
  • 13:00 Creating inclusive workplaces for newcomers 
  • 16:00 Bias, belonging, and the hiring gap 
  • 21:00 Supporting immigrants inside organizations 
  • 25:00 Mentorship, storytelling, and authenticity in leadership 
  • 30:00 Building trust through shared humanity 
  • 33:00 The trees Mike is planting for future leaders 

 

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Success Leaves Clues: Ep271 - Never Waste A Good Crisis with guest Suzanne Knight, CEO of mBolden Consulting28 Oct 202500:38:14

In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Kristy Jones (Achievers) sit down with Suzanne Knight, CEO of mBolden Consulting and global keynote speaker, to explore what it really takes to lead through disruption, complexity, and change. 


Drawing from her executive experience at Walmart, Deloitte, and Philip Morris International, Suzanne reveals the real playbook for future-proofing leaders and organizations – one built on adaptability, resilience, and courage in the face of uncertainty. 


From starting her own firm to advising Fortune 500 companies on transformation and performance, Suzanne shares powerful insights on how to navigate setbacks, maintain culture during upheaval, and find opportunity in crisis. Her philosophy? Something will always go wrong, but the best leaders turn those moments into growth. 


You’ll hear about: 

  • Future-Proof Leadership: Why adaptability has replaced collaboration as the most critical leadership skill. 
  • Embracing Disruption: How to anticipate change, stay calm, and lead teams through uncertainty. 
  • Crisis as Catalyst: How setbacks can strengthen strategy, innovation, and resilience. 
  • Workforce Trends: Why leaders need to plan for shorter career cycles, automation, and evolving skill sets. 
  • Culture & Retention: How to preserve trust, clarity, and engagement during mass change or return-to-office mandates. 
  • Start Less, Finish More: Why prioritization and focus drive stronger results than multitasking ever could. 
  • Wellness & Leadership: Why sustainable success depends on treating leadership like a marathon, not a sprint. 
  • Never Waste a Good Crisis: How to turn breakdowns into breakthroughs. 


If you’re a business leader, HR professional, or entrepreneur looking to lead with purpose and stability in a rapidly changing world, this conversation is a must-listen. 


We talk about: 

  • 00:00 Introduction   
  • 04:00 Why adaptability defines the modern leader 
  • 09:00 Turning setbacks into strategy 
  • 14:00 Future-proofing your team and organization 
  • 18:00 Building culture in times of change 
  • 24:00 The art of prioritization and focus 
  • 31:00 Wellness, leadership, and long-term performance 
  • 35:00 The trees Suzanne is planting for future leaders 

 

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Success Leaves Clues: Ep270 - The Power of Mentorship & Meaning with guest Jennifer Hall, Vice President of Human Resources at ACCES Employment24 Oct 202500:34:49

In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Jennifer Hall, Vice President of Human Resources at ACCES Employment, to explore how empathy, integrity, and mentorship are shaping the future of leadership and organizational culture. 


Jennifer shares her journey from early career challenges to leading one of Canada’s most impactful not-for-profit organizations. She opens up about how living her values, fostering inclusion, and empowering her team have helped ACCES Employment transform thousands of lives every year. 


From overcoming fear and finding her voice to building mentorship programs that cultivate tomorrow’s leaders, Jennifer’s story is a masterclass in how courage, humility, and purpose-driven leadership create lasting impact. 


You’ll hear about: 

  • Purpose-Driven Leadership: How ACCES Employment empowers underserved communities through meaningful employment opportunities. 
  • Values in Action: Why aligning personal values with organizational mission drives engagement and fulfillment. 
  • Culture and Collaboration: How HR can partner with leaders to co-create healthier, high-performing workplaces. 
  • From Fear to Fearless: How saying yes — and raising your hand — can transform your confidence and career trajectory. 
  • The Power of Mentorship: Why mentorship is the ultimate investment in organizational success and human growth. 
  • Work Ethic and Impact: What Jennifer learned from her toughest early jobs — and how those lessons shaped her leadership style. 
  • Planting Seeds for the Future: How generosity, inclusion, and mentorship build the leaders of tomorrow. 


If you are an HR leader, business owner, or aspiring change-maker seeking to build engaged teams, elevate culture, and lead with both head and heart, this episode offers the clarity and inspiration you’ve been looking for. 


We talk about: 

  • 00:00 Introduction   
  • 02:00 Meet Jennifer Hall and the Mission Behind ACCES Employment 
  • 04:00 How ACCES Empowers Underserved Communities Across Canada 
  • 06:00 Finding Purpose in Nonprofit Work 
  • 07:00 The Art of “Getting to Yes” in the Nonprofit World 
  • 08:00 Measuring Impact in HR: Culture, Engagement, and Results 
  • 10:00 Building Leadership Buy-In and Inclusive Culture 
  • 13:00 Overcoming Fear and Finding Your Voice 
  • 15:00 The Turning Point: Taking Ownership and Speaking Up 
  • 18:00 Why Raising Your Hand Changes Everything 
  • 19:00 Leading with Humility and Silencing the Ego 
  • 21:00 Building Teams That Trust and Thrive 
  • 23:00 Where Work Ethic Comes From (and How It Lasts a Lifetime) 
  • 27:00 Mentorship That Builds Future Leaders 
  • 30:00 How to Be an Effective First-Time Mentor 
  • 34:00 Planting the Seeds of Leadership and Inclusion 

 

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Success Leaves Clues: Ep269 - Leadership, Legacy, and the Future of Law with Devin Persaud, Partner at Miller Thomson LLP21 Oct 202500:34:14

In this episode of Success Leaves Clues, hosts Robin and Al sit down with Devin Persaud, Partner at Miller Thomson LLP and one of Canadian Lawyer’s Top 25 Most Influential Lawyers, to explore how the next generation of legal leaders is transforming the profession from within. 


Devin shares candid insights from his journey as a corporate and competition lawyer, advocate, and changemaker – from building sustainable firm cultures and balancing family life to driving greater representation and equity within the legal system. 


He discusses how mentorship, advocacy, and a collaborative mindset are reshaping the future of law in Canada, and why creating win-win outcomes is the ultimate mark of professional success. 


You’ll hear about: 

  • Balancing High Performance and Humanity: How large firms can promote sustainability and mental health in high-pressure careers. 
  • Culture and Connection: Why authenticity and family time are non-negotiables for long-term success. 
  • The Future of Law: How AI, globalization, and protectionism are reshaping Canadian business and legal practice. 
  • Representation Matters: The evolution of the South Asian Bar Association (SABA) and its role in driving diversity and equity. 
  • Mentorship and Legacy: How sending the elevator back down builds stronger communities and future leaders. 
  • Redefining Success: Why true leadership means uplifting others while balancing professional excellence and personal joy. 


If you are an HR leader, founder, or law student who wants to build healthier teams and a more inclusive profession, this episode shows how mentorship, balanced culture, and practical policy can shape a more competitive and humane legal landscape in Canada. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 The Realities of Law Firm Culture and Burnout 
  • 06:00 How COVID Changed the Legal Landscape 
  • 08:00 Gender Equity and Sustainable Career Paths 
  • 09:00 Protecting Mental Health and Family Time 
  • 12:00 The Future of Law: AI, Globalization, and Protectionism 
  • 16:00 Building Canada’s Talent Pipeline: Education and Immigration 
  • 18:00 What “Winning” Really Means for a Lawyer 
  • 21:00 Redefining Success Beyond the Office 
  • 23:00 The South Asian Bar Association: History and Impact 
  • 27:00 Representation, Mentorship, and Equity in Law 
  • 31:00 Creating Access Through TMU’s Law School 
  • 33:00 Progress and Challenges in Legal Leadership Diversity 
  • 35:00 What Needs to Change to Advance Inclusion 
  • 38:00 Planting Trees: Devin’s Vision for Mentorship and Legacy 

 

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Success Leaves Clues: Ep268 - Transforming Preventive Healthcare Through Lifestyle Medicine with guest Carl Aube, Co-Founder, Optimal U Inc.16 Oct 202500:38:53

In this episode of Success Leaves Clues, hosts Robin and Al sit down with Carl Aube, Co-Founder at Optimal U Inc., to explore how lifestyle medicine is transforming preventive health across Canada. 


With over 25 years of experience in healthcare innovation, Carl shares how Optimal U is bridging the gap between public and private care – empowering individuals to take charge of their health through data-driven assessments, personalized care plans, and actionable lifestyle changes. 


Carl discusses how small, daily habits create measurable, long-term health outcomes, and how wearables, genetic testing, and AI are helping Canadians stay healthier longer. He also explains how employers can integrate lifestyle medicine into benefits programs to boost productivity, reduce absenteeism, and lower healthcare costs. 


This episode is a wake-up call for anyone who believes “ignorance is bliss” when it comes to their health, and an invitation to start planting the seeds of wellness today. 


You’ll hear about: 

  • From Sick Care to Preventive Care: Why Canada’s public system focuses on treatment, and how Optimal U fills the prevention gap. 
  • The Six Pillars of Lifestyle Medicine: Nutrition, exercise, sleep, stress, social connection, and avoiding risky substances. 
  • Data-Driven Health: How bloodwork, genetic screening, and wearables reveal what your body truly needs. 
  • Ignorance Isn’t Bliss: Why knowing your health risks early empowers better choices and longer vitality. 
  • Employers and Well-Being: How companies can use lifestyle medicine to reduce costs and build healthier, more engaged teams. 
  • The Future of Personalized Care: How AI and continuous monitoring are making wellness more accessible and actionable than ever. 


If you’re a benefits advisor, HR leader, or parent looking to better support families through smarter healthcare access, this episode will open your eyes to how innovation and empathy can work hand-in-hand to change the future of care in Canada. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 What Is Optimal U and How It Works with the Public System 
  • 05:00 Prevention vs. Treatment: Why Lifestyle Medicine Matters 
  • 07:00 The Six Pillars of Lifestyle Health 
  • 09:00 Facing Your Health Fears and Taking Action 
  • 12:00 From Data to Daily Habits: Sleep, Movement, and Nutrition 
  • 14:00 How AI and Wearables Empower Real-Time Health Insights 
  • 16:00 The Mission Behind Optimal U and Carl’s 25-Year Journey 
  • 18:00 Breaking Down Healthcare Silos and Improving Referrals  
  • 21:00 Integrating Lifestyle Medicine into Employee Benefits 
  • 23:00 Real ROI for Employers: Productivity, Wellness, and Retention 
  • 26:00 Lifestyle vs. Functional Medicine: What’s the Difference? 
  • 29:00 Genetic Testing and the Power of Personalized Insights 
  • 36:00 Working with Family Physicians and Navigating the Public System 
  • 40:00 Collaboration Over Competition in Healthcare 
  • 41:00 Planting Seeds of Health: Carl’s Vision for the Future 

 

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Success Leaves Clues: Ep267 - Bridging the Gap in Pediatric Healthcare with Adam Saperia, CEO of KixCare10 Oct 202500:27:05

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Adam Saperia, CEO of KixCare, Canada’s first and only dedicated virtual pediatric care platform. 


Adam shares how KixCare emerged from a team of physicians who saw a glaring gap during the pandemic—children were not being adequately served by generic virtual care. With a mission to deliver specialized, accessible, and trusted healthcare for kids, KixCare connects families across Canada with top pediatric experts, ensuring timely and compassionate support whether the concern is physical, developmental, or mental health–related. 


Adam discusses his path from healthcare innovation to entrepreneurship, the future of digital pediatrics, and how technology can enhance, not replace, the human connection in care. He also sheds light on how employers and insurers can help parents by integrating family-focused care into benefit programs, improving both workplace productivity and well-being. 


You’ll hear about: 


  • A Mission Born from a Gap: How a team of pediatric professionals saw that “kids aren’t just tiny adults” and built a platform designed specifically for them. 
  • Virtual Care for Real Families: How KixCare resolves over 90% of cases virtually while maintaining compassion and quality of care. 
  • From COVID to Continuity: Why virtual care is here to stay and how it’s evolved since the pandemic. 
  • Workplace Wellness for Parents: How KixCare helps employers support working parents and reduce absenteeism. 
  • Building Trust Through Expertise: Why pediatric specialization is essential to earning family confidence in virtual health. 
  • AI and the Future of Care: How tools like medical scribes and telehealth devices will help providers focus on connection, not paperwork. 
  • Purpose and Legacy: Why Adam views every appointment as planting the seeds of healthier futures for children and families worldwide. 


If you’re a benefits advisor, HR leader, or parent looking to better support families through smarter healthcare access, this episode will open your eyes to how innovation and empathy can work hand-in-hand to change the future of care in Canada. 


We talk about: 

  • 00:00 Introduction   
  • 03:00 How a Team of Physicians Sparked a Virtual Care Revolution 
  • 05:00 Why Pediatric Expertise Matters in Digital Health 
  • 07:30 From Pandemic Response to Permanent Care Model 
  • 09:00 Building Trust Through Qualified Pediatric Professionals 
  • 10:30 Recruiting and Retaining the Best in Children’s Health 
  • 13:00 The Role of SickKids and Raising Pediatric Standards 
  • 14:00 Challenges of Scaling a HealthTech Business 
  • 16:30 The Employer Advantage: Supporting Parents Through Benefits 
  • 17:30 90% of Cases Solved Virtually and The Data Behind It 
  • 18:30 Mental Health and the Urgency of Access 
  • 20:00 Overcoming Misconceptions About Virtual Care 
  • 21:00 New Tech for Parents: At-Home Diagnostics and Real-Time Support 
  • 22:00 Educating Employers and Expanding Access 
  • 23:00 The Role of AI in the Future of Pediatric Care 
  • 25:00 Reducing Provider Burnout Through Technology 
  • 26:00 Planting Trees for Future Generations: Adam’s Vision for the Future 

 

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Success Leaves Clues: Ep266 - Where Innovation Meets Compassion with guest Rochelle Hildebrand, Vice President at EHN Canada07 Oct 202500:29:47

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Rochelle Hildebrand, Vice President at EHN Canada, to explore how innovation and compassion are reshaping mental health and addiction treatment nationwide. 


After starting her career in marketing, Rochelle unexpectedly found her calling in mental health, and over the past 12 years, she’s become a driving force behind EHN Canada’s mission to deliver accessible, evidence-based care through both inpatient and virtual programs. Her story is a testament to how purpose, leadership, and innovation can intersect to change lives. 


Rochelle shares how EHN Canada balances technology and human connection, the evolution of virtual therapy since the pandemic, and what it takes to build strong cultures in high-impact care settings. She also reveals why she believes mental health benefits should be as universal and comprehensive as dental coverage, and how employers can play a transformative role in supporting their teams’ well-being. 


You’ll hear about: 

  • An Unconventional Path to Purpose: How Rochelle went from a marketing coordinator to a leader in mental health and addiction treatment. 
  • Balancing Care and Compassion: How frontline workers navigate the emotional demands of their roles while staying resilient. 
  • Virtual Care Reimagined: Why EHN Canada’s hybrid and digital programs are breaking barriers to access and improving outcomes. 
  • Culture and Support in Healthcare: The systems and practices that create sustainable team well-being in a high-stress industry. 
  • Mental Health Benefits Reform: Why employers must offer tiered care options to address mild, moderate, and severe mental health needs. 
  • The Future of Wellness at Work: How companies can intervene early to keep employees healthy, present, and supported. 


If you’re an HR leader, benefits advisor, or business owner looking to strengthen employee well-being through better systems and strategies, this conversation will shift how you think about mental health in the workplace. 


We talk about: 

  • 00:00 Introduction   
  • 01:20 Rochelle’s Journey from Marketing to Mental Health Leadership 
  • 04:00 Finding Purpose in Work That Changes Lives 
  • 06:15 Balancing Empathy and Emotional Resilience 
  • 08:00 Keeping Human Connection Alive in Virtual Care 
  • 13:00 The Rise of Digital Therapy and Accessibility 
  • 15:30 Building Supportive Cultures for Frontline Teams 
  • 20:00 Hybrid and Remote Care: Lessons in Connection and Trust 
  • 23:00 Rethinking Mental Health Benefits for Employees 
  • 27:00 How Employers Can Offer Comprehensive Support 
  • 29:00 The Signature Question: Planting Trees for Future Generations 
  • 32:00 Closing Thoughts and How to Connect 


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Success Leaves Clues: Ep265 - AI Mentorship & the Future of Work with Sachi Kittur, VP of Human Experience & Innovation at HRPA02 Oct 202500:26:53

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Sachi Kittur, Vice President of Human Experience & Innovation at HRPA and founder of GoCPG.ai. Recently named one of Canada’s Top 30 Most Inspiring Women in SME, Sachi brings over 20 years of experience scaling technology companies and building cultures that thrive at the intersection of talent, innovation, and strategy. 


From shaping the future of HR leadership to creating AI-powered mentorship platforms for food brands, Sachi offers a masterclass on how leaders can align culture and business growth in a rapidly changing world. 


You’ll hear about: 


  • Human experience at work: Why leaders must move beyond policies and perks to focus on how employees feel, grow, and connect with purpose. 
  • Scaling culture with growth: The common mistakes leaders make when business outpaces culture and how to avoid them. 
  • Change management lessons from tech: Why agility, innovation, and failing forward are essential skills for today’s organizations. 
  • Return-to-office realities: What younger generations expect, and why personalization matters more than mandates. 
  • The ROI of investing in people: How strong hiring, retention, and culture directly impact financial outcomes. 
  • Paying it forward: Sachi’s vision of opening doors for future South Asian women leaders to choose their own path beyond traditional expectations. 


If you’re an HR leader, entrepreneur, or business owner looking to future-proof your organization with human-centered leadership and innovation, this conversation delivers both strategic insights and personal inspiration. 


We talk about: 

  • 00:00 Introduction   
  • 01:39 Human Experience and Innovation at HRPA  
  • 03:47 Leadership and Employee Engagement  
  • 06:31 Scaling Tech Companies: Lessons and Insights  
  • 13:45 The Importance of Culture in Business Growth  
  • 19:15 Future Trends in Human-Centered Innovation  
  • 25:02 Final Thoughts and Signature Question  
  • 28:20 Conclusion and Contact Information 


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Success Leaves Clues: Ep264 with guest Gavin Mosley, Founder @ GroupBenefitz Platform25 Sep 202500:41:31

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Gavin Mosley, founder of the GroupBenefitz Platform and one of Canada’s leading voices in private healthcare and executive benefits. With nearly two decades of experience at top insurance carriers and consulting firms, Gavin has made it his mission to simplify the complex world of group benefits and reshape how organizations think about proactive health access. 


From exploring the rise of private executive clinics to building insurance solutions that let Canadians access healthcare like their American counterparts, Gavin offers a masterclass in the future of employee benefits. 


You’ll hear about: 


  • The private health gap in Canada: Why it’s not new, and how infrastructure already exists for those who know where to look. 
  • The ROI of proactive health: How shorter wait times, faster recoveries, and tax-efficient benefits deliver value for executives and companies alike. 
  • Breaking down the product: A behind-the-scenes look at specialty insurance that covers diagnostics, global treatment, and post-surgery rehab. 
  • Wellness integration: Why virtual rehab, nutrition, and mental health support are essential complements to executive health coverage. 
  • The future of benefits advising: How this emerging segment could create new roles, new specialties, and an entirely new way of serving clients. 
  • Success redefined: Gavin’s vision of building a business his kids would be proud to run, while leaving the industry better than he found it. 


If you’re a business owner, benefits advisor, or HR leader curious about the next frontier of employee health and retention, this episode offers both a roadmap and inspiration for where the industry is headed 


We talk about: 

  • 00:00 Introduction   
  • 02:22 The Rise of Private Healthcare in Canada  
  • 03:37 Understanding the Private Healthcare System  
  • 07:39 The Growing Demand for Private Healthcare  
  • 10:54 Exploring the ROI of Private Healthcare  
  • 15:06 Introducing the Product: Best Doctors Insurance  
  • 16:53 Product Details and Benefits  
  • 24:31 Understanding Medical Procedures and Coverage  
  • 24:52 Differences Between Critical Illness and Health Insurance  
  • 25:09 Coverage and Benefits of the Health Insurance Plan  
  • 26:13 Future of Health Insurance in Canada  
  • 27:40 Addressing Gaps in the Public System  
  • 28:25 Potential Solutions and Industry Changes  
  • 28:39 Polarizing Discussions on Private Healthcare  
  • 29:31 The Role of Benefits Brokers  
  • 32:45 Navigating the Wellness Space  
  • 36:01 The Importance of Data in Wellness Programs  
  • 38:32 Defining Success in the Insurance Industry  
  • 42:58 Future of Employee Benefits and Private Health  


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Success Leaves Clues: Ep 263 - Building Cultures of Kindness with guest Margot Perlmutter, Head of HR @ CANNEX Financial23 Sep 202500:38:42
In this episode of Success Leaves Clues, hosts Robin Bailey and guest co-host Corey Chadwick sit down with Margot Perlmutter, Head of HR at CANNEX Financial and certified executive coach. With more than 25 years of experience spanning advertising, camp leadership, SaaS, and fintech, Margot has built a reputation as a people-first leader who blends strategy, empathy, and business growth into every role she’s taken on. 


From her early days directing summer camps to navigating acquisitions in the tech world, Margot shares the lessons that shaped her career and the people-first philosophy that defines her leadership. 


You’ll hear about: 


  • Treating people like people: Why authentic human connection is the foundation of engagement and motivation. 
  • The power of kindness: Why being kind, not just “nice”, is the most underrated leadership superpower. 
  • Creating high-performing cultures: How saying “yes” more often than “no” can unlock trust, energy, and retention. 
  • Transparency and communication: Why setting clear expectations and sharing openly is critical to keeping great employees. 
  • Business growth = people growth: How aligning HR with business strategy drives real impact. 
  • Planting future trees: Margot’s vision for a ripple effect of kindness, mentorship, and creating safe spaces for people to thrive. 


If you’ve ever wrestled with the balance between business goals and people needs, wondered how to retain top talent without “big firm” resources, or wanted to know what truly fuels a thriving culture, this conversation is packed with insights you can put into practice.  


We talk about: 

  • 00:00 Introduction   
  • 03:02 Fostering Employee Engagement 
  • 05:23 The Power of Human Connection 
  • 09:26 Navigating Team Dynamics 
  • 13:47 Building a High-Performing Culture 
  • 14:23 The Importance of Saying Yes 
  • 22:20 The Cost of Retention 
  • 22:30 Real-Life Success Stories 
  • 23:17 Strategies for Retaining Employees 
  • 31:41 Aligning People Strategy with Business Goals 
  • 35:39 Advocating for People Strategy 
  • 37:30 The Ripple Effect of Kindness 


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Success Leaves Clues: Ep 262 - Leading with Courage with guest Cheryl Kerrigan, Chief People Officer @ BlueCat 18 Sep 202500:33:38

In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Cheryl Kerrigan, award-winning Chief People Officer at BlueCat and one of Canada’s most admired HR leaders. With more than two decades of global experience, Cheryl shares her journey of stepping into roles before she felt “ready,” embracing failure as a teacher, and shaping workplace cultures where people and performance thrive. 


You’ll hear about: 

  • The power of courage and curiosity: Why putting your hand up before you’re fully prepared can accelerate growth. 
  • The role of mentorship: How strong leaders and female role models shaped Cheryl’s career, and why she’s passionate about sending the elevator back down. 
  • Building high-performing teams: From over-communicating strategy to enabling leaders with coaching and development. 
  • Supporting resilience in tech: Wellness days, flexible policies, and innovative benefits that prioritize employee well-being in a fast-paced industry. 
  • Planting future trees: Why Cheryl is committed to connecting new graduates with opportunities and helping the next generation step confidently into business. 


If you’ve ever struggled with imposter syndrome, wondered how to foster a culture where people truly thrive, or wanted practical insights from one of Canada’s top HR leaders, this episode is filled with clues you’ll want to follow. 

 

We talk about: 

  • 00:00 Introduction and Podcast Overview  
  • 04:15 Cheryl's Career Journey and Leadership Insights  
  • 11:31 Building High-Performing Teams  
  • 15:35 Balancing Business Growth and Employee Well-being  
  • 21:10 Innovative Employee Benefits and Support  
  • 25:07 Future Trends in Employee Benefits  
  • 30:24 Cheryl's Mentorship and Giving Back  
  • 33:19 Conclusion and Contact Information 


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep261 - Leading with Intention with guest Sameer Dhar, CEO and co-founder of NiaHealth21 Aug 202500:32:48

What if the real challenge the second time isn’t how to build, but why you’re building?


In this episode of the Success Leaves Clues podcast, host Robin and co-host Al sit down with Sameer Dhar, CEO and co-founder of NiaHealth. Sameer shares his journey as a second-time founder, revealing the unique challenges of building again, this time with a deeper focus on purpose and impact. The conversation dives into how NiaHealth is reimagining healthcare by combining advanced diagnostics and a nurse-practitioner-led model with human empathy and proactive care.


From leadership lessons to wellness rituals, Sameer opens up about what it takes to build something meaningful while staying grounded. The episode also explores how values like generosity, integrity, and service shape not just businesses, but legacies.


Key Takeaways

✨ Starting a second business can be even harder, especially when you’re more intentional about doing it right.

✨ Meditation, journaling, and self-care are the secret weapons of resilient leadership.

✨ NiaHealth combines personalized testing and nurse-practitioner care with empathy at the core.

✨ Proactive Health is the Future. People want more than reactive care.

✨ Success isn’t just growth or exits, but also generosity, impact, and building with values.


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep260 - Patient Empowerment, Health & Longevity with Lisa Miloszewski, Head of Business Development at RegenaLife07 Aug 202500:33:45

What if the future of healthcare isn’t in more treatment, but in earlier detection?


In this episode of Success Leaves Clues, host Robin Bailey and co-host Al McDonald sit down with Lisa Miloszewski, Head of Business Development at RegenaLife, a company bringing advanced diagnostic tools and regenerative medicine to the forefront of Canadian healthcare.


Lisa opens up about her own experience with burnout, the limitations she saw in traditional healthcare, and why she’s passionate about putting power back in the hands of patients. From cutting-edge diagnostics to the growing role of AI in medicine, this conversation challenges us to rethink the way we approach chronic disease, prevention, and personal wellness.


If you’re curious about how proactive, AI-enabled care is changing the way we take control of our health, tune in to learn how RegenaLife is helping Canadians rewrite the healthcare experience.


Key Takeaways

✨ Lisa’s personal health crisis ignited a passion for early detection and self-advocacy.

✨ RegenaLife helps Canadians detect chronic conditions before symptoms appear, offering a new paradigm in care.

✨ Regenerative medicine supports the body’s natural ability to repair when given the right tools.

✨ AI and advanced diagnostics are transforming what’s possible in preventative care.

✨ The more people understand their options, the more agency they have over their long-term health.


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep259 - Friendship First, Business Second - with Jeff Scheepers, Head of Sales and Owner at Clik-Clik Systems31 Jul 202500:31:53

What happens when you trade a corporate ladder for entrepreneurial freedom?


In this episode of Success Leaves Clues, hosts Robin and Al sit down with Jeff Scheepers, Head of Sales and Owner at Clik-Clik Systems. Jeff opens up about his leap from the structured world of big tech into the hands-on world of small business ownership. From building a company rooted in friendship to redefining success on his own terms, Jeff shares insights on leadership, listening, and staying true to your values. If you’ve ever wondered what it really takes to make the jump, or why it’s worth it, this is a great listen.


Key Takeaways:

✨ How we build matters just as much as what we build.

✨ Leaving the corporate world gives you the freedom to act quickly, pivot fast, and own the outcomes, even the hard ones.

✨ In sales and leadership, true success starts with understanding others and that begins with listening.

✨ Future planning means being ready for curveballs, not just best-case outcomes.


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep258 - From Learning to Lasting Change with guest Chris Taylor, founder and CEO of Actionable.co24 Jul 202500:47:42

How do you turn training into transformation and make learning actually stick?


In this episode of Success Leaves Clues, Robin and Al sit down with Chris Taylor, founder and CEO of Actionable.co, to explore one of the biggest challenges in corporate learning: turning knowledge into meaningful action. Chris shares the origin story of Actionable, the gaps he saw in traditional training, and how behaviour change—not just information—is the true measure of success.


From navigating generational learning styles to leveraging AI in education, Chris unpacks how leaders can make learning stick, drive real performance, and create lasting change within their organizations. If you’re rethinking your approach to training or wondering how to align development with business results, this is a great listen.


Key Takeaways

✨ Learning in Action – Actionable.co was founded to close the gap between knowledge and implementation in corporate training.

✨ Behavior Over Attendance – True success is measured not by participation, but by sustained behaviour change.

✨ Accountability Is Essential – Having a partner or system for follow-through dramatically increases the likelihood of change.

✨ Aligning with Impact – Training only works when it’s connected to real business objectives and desired outcomes.

✨ Tech With a Human Touch – AI can enhance education, but meaningful growth still depends on human connection and reflection.


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep257 - Proactive Healthcare & Legacy - with Dr. Hassan and Reham Sannoufi of La Vie Executive Health Centre17 Jul 202500:42:04

What happens when purpose, partnership, and proactive care come together?


In this episode, hosts Robin and Al sit down with Dr. Hassan and Reham Sannoufi, the husband-and-wife team behind La Vie Executive Health Centre. They share the personal stories that fueled their mission, the philosophy behind La Vie’s elevated and preventative care model, and how they balance business, family, and a shared commitment to reshaping healthcare.


From childhood experiences that sparked a calling to the lessons of working side-by-side as partners in life and work, this conversation is as much about human connection as it is about clinical innovation. If you’ve ever wondered what it looks like to build a legacy of health, this conversation offers insight and inspiration.


Key Takeaways

✨ Purpose-Driven Origins – Reham’s path to medicine was inspired by her father’s health crisis, shaping her passion for prevention.

✨ Proactive, Personalized Care – La Vie is redefining the patient experience with holistic assessments and root-cause medicine.

✨ Partnership in Practice – Hassan and Reham’s teamwork model is grounded in respect, shared vision, and continuous feedback.

✨ Legacy Through Wellness – La Vie is about long-term impact on patient lives and family health.

✨ Health Requires Accountability – Sustainable lifestyle change starts with commitment and a collaborative support system.


Connect with Dr. Hassan & Reham Sannoufi


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep256 - Unlearning is the New Superpower - with Leadership Coach Daneal Charney10 Jul 202500:28:35

What if the biggest leadership shift isn’t about learning more, but unlearning what no longer works?


In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with leadership expert Daneal Charney to explore what’s broken in traditional leadership training and how peer-led, AI-powered models are reshaping the way we develop tomorrow’s leaders. If you’re building leadership from the inside out, this episode is for you.


Key takeaways:

✨ Leadership development should empower individuals to own their growth.

✨ Unlearning outdated models is just as important as learning new ones.

✨ Peer-to-peer learning fosters deeper accountability and connection.

✨ Real-time feedback, even when tough, is key to meaningful change.

✨ AI and tools like Yoodli and Monark are transforming the coaching experience.


Connect with Daneal


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep255 - Building a Culture of Mental Fitness - with guest Cory Chadwick, Founder of Lyceum03 Jul 202500:40:52

How do you create a workplace where mental fitness is part of the culture, not just a crisis response? If you’re a growth-driven leader who thrives on continuous improvement, this episode is for you...


This week on Success Leaves Clues, hosts Robin and Al reconnect with returning guest Cory Chadwick, founder of Lyseum, to explore how leaders can embrace continuous growth, shift from a fixed to a growth mindset, and lead by example when it comes to mental health.


Cory shares why mental fitness is the missing piece in so many organizations and how even small, consistent changes can have a massive impact across teams, families, and communities. From aha moments to mindset traps, this conversation is packed with valuable insights for any leader seeking to build resilience, empathy, and lasting impact.


Key takeaways:

✨ Next-Level Evolution – The transition from Mental Gym to Lyseum reflects a deeper commitment to proactive mental fitness.

✨ Lead Without a Title – Leadership is about influence, not hierarchy. Consistency and behaviour matter most.

✨ Mindset Matters – Shifting from a fixed to a growth mindset unlocks meaningful personal and professional development.

✨ No Time? No Excuse. – Even busy leaders can make space for growth with the right strategies.

✨ Normalize the Conversation – Talking openly about mental health builds trust and stronger team culture.


Connect with Cory


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep254 - Empowering HR: A New Approach to Leadership - with Chief People Officer, Kourtney Shelton26 Jun 202500:37:11

What if HR wasn’t about red tape, but about trust, simplicity, and strategy?


In this episode of Success Leaves Clues, hosts Robin and Al sit down with Chief People Officer and Culture Architect Kourtney Shelton, a seasoned HR executive and author of The HR Blueprint. Kourtney shares her refreshingly straightforward approach to HR, emphasizing the value of treating employees like adults, focusing on outcomes over policies, and building a culture of trust. From mentorship to strategic impact, this conversation will resonate with anyone who believes HR can and should be a powerful force for good inside an organization.


Key takeaways:

✨ Keep it Simple – Effective HR doesn’t have to be complicated. Clarity beats complexity.

✨ Trust Over Control – Treating employees like adults builds better culture and accountability.

✨ Strategic Partner – HR belongs at the decision-making table, not just the compliance corner.

✨ Mentorship Matters – Developing future leaders starts with investing in the ones we have today.

✨ Legacy Thinking – Great leaders leave behind empowered people, not just polished policies.


Connect with Kourtney


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep253 - Midlife Matters: Navigating Health, Legacy & Leadership - with guest Lori Casselman, founder and CEO of June19 Jun 202500:39:29

The conversation around women’s health is finally changing—and it’s about time. In this episode of Success Leaves Clues, hosts Robin and Al reconnect with Lori Casselman, founder and CEO of June, a virtual clinic dedicated to midlife women’s health. Lori shares how her personal health journey sparked the creation of June and speaks to the need for better access to care and open dialogue around menopause and aging. The conversation explores how partnerships, workplace support, and a focus on legacy can create meaningful change, not just for women today, but for generations to come.


Key Takeaways:

✨ June is reimagining access to midlife women’s health through virtual care.

✨ Menopause is no longer a taboo topic—it’s entering workplace wellness conversations.

✨ Lori’s journey illustrates how personal experiences can lead to impactful innovation.

✨ Building strong relationships and partnerships is foundational in startup success.

✨ Legacy means creating a better, more empowered future for women.


Connect with Lori


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep252 - "The Heart of Hospice" with Dipti Purbhoo, Executive Director at The Dorothy Ley Hospice13 Jun 202500:38:16

What if we embraced death not with fear, but with love, dignity, and thoughtful planning?


In this powerful and moving episode, hosts Robin and Al sit down with Dipti Purbhoo, Executive Director of the Dorothy Ley Hospice, to explore the essential, but often overlooked, role of hospice and palliative care in our healthcare system.


Dipti shares her personal journey into the world of hospice, emphasizing the importance of early access to palliative care, community support, and the compassionate legacy that end-of-life services offer. From demystifying death to advocating for a proactive healthcare approach, this conversation is a poignant reminder of what it truly means to care for others and for the legacy we leave behind.


Key takeaways:

✨ Hospice is Heart Work – At its core, hospice care is about love, dignity, and showing up for people at their most vulnerable.

✨ Start Sooner, Not Later – Palliative care isn’t just for the final days; it can begin at diagnosis to support quality of life.

✨ Community is Essential – Volunteers, donors, and grief support services form the foundation of holistic, accessible care.

✨ Talk About It – Open conversations about end-of-life wishes empower families and reduce fear around death.

✨ Care is a Legacy – Success isn’t always about achievements—it’s the lasting impact of compassion, presence, and advocacy.


Connect with Dipti


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• LinkedIn: Robin Bailey and Al McDonald  

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep251 - Building Community Through Innovation - with Qasim Virjee, Founder of StartWell05 Jun 202501:01:07

What happens when you blend entrepreneurship, storytelling, and a deep sense of community? This week's guest has built a space and a movement that’s changing how we work, connect, and innovate. Hosts Robin and Al sit down with Qasim Virjee, a serial entrepreneur, storyteller, and founder of StartWell, a Toronto-based innovation campus redefining how we work, connect, and create.


From his early days in Kenya to his multi-faceted career in media, music, and tech, Qasim shares a deeply personal and thought-provoking journey. He opens up about the evolution of StartWell, how the pandemic became a surprising catalyst for reinvention, and why community is at the heart of entrepreneurship. If you’re passionate about the future of work, education reform, or simply want to hear from someone who’s building more than just a business, this conversation is for you.


Key takeaways:

✨ Work, Reimagined – StartWell blends co-working, media, and events to foster innovation and human connection.

✨ Rooted in Resilience – Qasim's journey from Kenya to Canada highlights adaptability, creativity, and entrepreneurial spirit.

✨ Education Needs a Shift – Canada’s school system must evolve to nurture entrepreneurial thinking and innovation.

✨ Community is the Brand – Storytelling and connection aren’t just marketing—they’re how trust and impact are built.


Brought to you by Aria Benefits and Life & Legacy Advisory Group



Success Leaves Clues: Ep250 - STUDIO SPOTLIGHT - Redefining Success, Legacy & Leadership with Erik Simins, CEO & Co-Founder at Workwolf29 May 202500:37:45

What if success wasn’t about climbing higher—but going deeper?


If you’ve ever hit a big milestone and still felt… off, you’re not alone. In this episode, entrepreneur and CEO Erik Simins shares the raw truth behind building companies, facing burnout, healing generational trauma, and redefining what legacy really means. From his early days grinding through 15-hour workdays to building powerful experiences with his daughter over tea at The Plaza, Erik’s journey is a masterclass in creating a life that aligns with your values, not just your ambition.


You’ll learn:

  • What to do when success stops feeling like success
  • Why legacy starts with asking your loved ones about their dreams
  • How Erik cut the cycle of generational pain in his family
  • Why integrity and energy are the most underrated leadership skills
  • How to build something meaningful without losing yourself in the process


Whether you’re scaling your business or redefining what matters most, this episode will meet you right where you are—and help you take your next step with purpose.


We talk about:

  • 00:00 Introduction 
  • 1:24 Meet Eric Simmons: Visionary Entrepreneur
  • 2:37 Defining Success Beyond Wealth
  • 07:07 Building Powerful Experiences
  • 10:55 Impact and Legacy: Making a Difference
  • 18:39 Leadership and Integrity
  • 22:16 Balancing Multiple Personalities
  • 23:07 Understanding Emotional Dynamics in Relationships
  • 25:42 Legacy and Purpose: Breaking the Cycle
  • 28:45 Advice for Young Entrepreneurs
  • 32:36 The Importance of Adversity
  • 35:58 Concluding Thoughts and Future Plans



📺 Watch the full video episode on YouTube: https://youtu.be/OO-NWymQ3M4



Connect with Erik


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• LinkedIn: Robin Bailey and Al McDonald

• Website: Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep249 - The Power of Co-Creating Workplace Culture - with Jess Johannson, CHRO at Canada Goose22 May 202500:34:52

Culture isn’t something you hand down—it’s something you build together.


In this episode, Robin and Al sit down with Jess Johannson, Chief Human Resources Officer at Canada Goose, for an insightful conversation on shaping company culture in today’s evolving workplace. Jess shares why authenticity, employee voice, and shared ownership are critical to building a strong organizational foundation.


They explore how post-COVID expectations are reshaping HR strategies, the importance of measuring engagement, and how investing in development and flexibility is key to attracting and retaining top talent. Jess also opens up about the lessons learned from career challenges and the long-term mindset required to plant the seeds of culture for future generations.


💡 Key takeaways:

✨ Culture is Co-Created – Building culture with employees ensures alignment and authenticity.

✨ Listen, Then Lead – Trust and engagement grow when leaders truly listen and admit what they don’t know.

✨ Invest in People – Development, flexibility, and diverse offerings drive retention and performance.

✨ Growth Through Challenges – Personal and cultural growth often stem from obstacles and shared experiences.

✨ Think Long-Term – Planting foundational “trees” today creates opportunities for tomorrow’s teams.


A must-listen for HR leaders, founders, and anyone shaping the future of work.


🎧 Brought to you by Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep248 - Leading Through Growth - with Jenny do Forno, Chief People Officer, Touch Bistro15 May 202500:49:07

What makes a startup thrive through rapid growth? According to this week’s guest, it starts with communication, culture, and courageous leadership.


Join us on Success Leaves Clues as Robin and Al sit down with Jenny do Forno, Chief People Officer at TouchBistro, for a powerful conversation on leading people-first organizations, especially during high-growth phases.


Jenny shares lessons from her remarkable career in People & Culture, from learning under great leaders to facing the realities of scaling fast. She speaks candidly about overcoming imposter syndrome, embracing opportunities, and why early investment in HR is critical for startup success. The conversation also unpacks the evolving needs of today’s workforce and how leaders can build a legacy that empowers the next generation.


"Optimize for who you work for." ~ Jenny do Forno


Key takeaways:

✨ Say Yes & Grow – Taking chances and saying yes opens doors to personal and professional growth.

✨ Start With People – Founders should bring in HR early to build aligned, scalable cultures.

✨ Communication Is Everything – Clear, consistent communication is the cornerstone of alignment and trust.

✨ Authentic Leadership Wins – Self-awareness, reflection, and humility are traits of impactful leaders.


Whether you’re scaling a startup or leading a growing team, Jenny’s insights offer a roadmap for building stronger cultures and lasting impact.


🎧 Brought to you by Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep247 - From Adversity to Advantage - with guest Jeff Waldman, Founder of ScaleHR08 May 202500:27:29

What happens when personal adversity meets professional leadership?


On this episode of the Success Leaves Clues podcast, hosts Robin and Al sit down with Jeff Waldman, founder of ScaleHR, to explore how personal stories and community shape success in the HR world.


Jeff opens up about how his hearing loss became a professional superpower, offering a powerful lens through which he’s navigated adversity and led change. From the power of community in HR to the transformative role of AI, Jeff’s story is both inspiring and deeply practical. He emphasizes the value of aligning with clients who share your values, taking bold risks, and creating space for mentorship and meaningful relationships.


"...start to become more attuned to what other people face.” – Jeff Waldman


Key Takeaways:

✨ Community is essential for learning and growth in HR

✨ Hearing loss and adversity can become leadership superpowers

✨ Aligning values with clients leads to healthier work relationships

✨ AI is reshaping HR operations and talent strategy

✨ Taking risks and owning your personal story empowers career growth


🎧 Brought to you by Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep246 - Think Big, Build Smart - with guest Clive Kinross, CEO and Co-founder, Propel Holdings01 May 202500:36:55

On this episode of the Success Leaves Clues podcast, hosts Robin and Al sit down with seasoned entrepreneur Clive Kinross, CEO and co-founder of Propel Holdings, for a candid conversation about entrepreneurship, resilience, and legacy.


Clive shares his journey from immigrant entrepreneur to tech leader, emphasizing the challenges faced along the way and the power of perseverance. He discusses the importance of building teams with complementary skills, creating redundancy in business systems, and staying motivated through a competitive spirit. Clive also highlights the role of mentorship and the meaningful impact of surrounding oneself with successful, driven individuals.


"Ultimately, there's no substitute for hard work." ~ Clive Kinross


Key Takeaways:

✨ Resilience is vital—every entrepreneur faces tough days

✨ Surrounding yourself with successful people fosters growth

✨ Redundancy in business systems is a smart safeguard

✨ Mentorship and complementary team skills fuel success

✨ Human connection lies at the heart of lasting impact


Brought to you by Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues- Ep245: 'People, Purpose & AI' with guest Nora Beatty, VP of People Operations at Cohere24 Apr 202500:32:24

How do you build strong teams while navigating rapid growth and the rise of AI?


In this episode of Success Leaves Clues, Robin and Al sit down with Nora Beatty, VP of People Operations at Cohere, one of Canada’s leading AI companies. Nora shares her inspiring career journey—from her early passion for PeopleOps (inspired by her mom) to leadership roles at Oracle, FreshBooks, and now at the forefront of innovation in AI.


The conversation explores how AI is reshaping the workforce, the role of PeopleOps in a high-growth startup, and how companies can better support employees in balancing career and family life. Nora also highlights the importance of addressing generational dynamics and being intentional during times of transformation.


Key takeaways:

✨ AI as an Enabler – AI isn’t here to replace employees; it’s here to enhance creativity and capability.

✨ Growth with Purpose – Rapid expansion requires strategic trade-offs and strong people leadership.

✨ Supporting the Whole Employee – Balancing family, career, and mental well-being is a must for long-term success.

✨ Generational Awareness – Understanding workplace dynamics across age groups improves collaboration and leadership.

✨ Timing is Everything – Bringing in PeopleOps at the right moment can shape a company’s future.


This episode is a must-listen for leaders, founders, and PeopleOps professionals navigating the evolving intersection of tech, people, and purpose. 🎙️


🎧 Brought to you by Aria Benefits and Life & Legacy Advisory Group

Success Leaves Clues: Ep244 —Breaking Barriers & Building Legacy—with guest Jenn Gebel, Director of Operations at Patlon Aircraft17 Apr 202500:25:43

Success isn’t just about reaching the top—it’s about how you get there.


In this episode of Success Leaves Clues, Robin and Al sit down with Jenn Gebel, Director of Operations at Patlon Aircraft, to explore her remarkable career in the aerospace industry, the lessons learned along the way, and her commitment to fostering a more inclusive future.


Jenn shares her experiences navigating a male-dominated field, the importance of self-advocacy, and how daily reflection and values-based leadership have shaped her professional growth. From mentorship to meaningful connections, the conversation highlights the personal and professional traits that have helped her thrive—and how she’s paying it forward by championing diversity, equity, and inclusion in aerospace.


"You need to speak up and seize those opportunities." ~ Jenn Gebel


Key takeaways:

✨ Self-Advocacy Matters – Speaking up and owning your path is essential to growth.

✨ Mentorship is Powerful – Guidance and support are key to overcoming challenges.

✨ Reflection Fuels Growth – Daily reflection helps align values and purpose.

✨ Breaking Barriers – Thriving in a male-dominated space requires courage and perseverance.

✨ Legacy & Inclusion – Creating opportunity for future generations is a lasting success.


This episode is a must-listen for anyone passionate about leadership, resilience, and paving the way for others.


Brought to you by Aria Benefits and Life & Legacy Advisory Group

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