Success Confidentials – Details, episodes & analysis

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Success Confidentials

The Patient Whisperers

Business

Frequency: 1 episode/8d. Total Eps: 99

Join us for Success Confidentials – conversations that challenge the way we do healthcare. Christine and Lauren share what made their own premium practice wildly successful and the driving force behind sustainable growth and unparalleled patient experience. If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, you're in the right place.

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Data updated on 04/07/2026

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https://www.thepatientwhisperers.com/successconfidentials
198 shares
https://www.upskillerylms.com/browse
90 shares
https://www.upskillerylms.com/course/online-reviews
4 shares

https://youtu.be/y0oFwCRFWJQ?si=2uRT7WlIeLDealcC
4 shares
https://youtu.be/3oW3B2g4y20?si=RY2dkRywYwyepu0X
3 shares
https://youtu.be/m7o_le-IV9c?feature=shared
2 shares

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RSS feed quality

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Score global : 58%

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SC 99 - Combat Your Biggest Threat: Misinformation On Social Media

Season 1 · Episode 99

Friday, November 8, 2024 • Duration 06:11

The New York Times said this year that 🔍

"TikTok is the new search engine for Gen Z." People are more than ever turning to social media to research procedures and services. We must be part of the narrative to help our potential patients avoid misinformation and find credible guidance.

Find out what you can do NOW to reach your audience before they're turned off by posts that don't represent accurate information.

✅ Available Resources:

Social Media Training Program https://www.upskillerylms.com/social-media-program
Social Media Ads Guide https://www.upskillerylms.com/course/social-media-ads
Browse All https://www.upskillerylms.com/

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 98 - Why Social Media Isn't Working For You (And How to Fix That!)

Season 1 · Episode 98

Saturday, October 5, 2024 • Duration 07:05

It's not the social media that's not working. We hate to break it to you, but it's you. But it's ok! It's not really you, you're just missing some pieces to the puzzle.

✅ Available Resources:

Social Media Training Program

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 97 - Your Patient Is Not You. Think Like Your Consumer.

Season 1 · Episode 97

Saturday, September 21, 2024 • Duration 06:15

For many of us in healthcare leadership positions, we are not our consumer. Which means we have to LEARN how to think like them. Learn what emotions drive THEIR decisions. This is essential to be successful in marketing and create an experience that multiplies in word of mouth.

86% of patients are willing to pay +14% higher for what they feel is a great experience(1)
95% of spending decisions occur in the emotional area of the brain(2)
Emotional vs rational marketing performs twice as well (31% vs 16%) for a higher return on investment(3)
How patients feel treated in 'bedside manner' is the strongest driver of positive reviews(4)
How patients feel treated by staff is the strongest driver of negative reviews(4)

upSKILLery Membership

✅ Available Resources:

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call: https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

SC 96 - How to Be Comfortable On Camera Even if You Hate It!

Season 1 · Episode 96

Saturday, September 7, 2024 • Duration 08:39

Being great on camera is a learned skill. Unless you're Gen Z, give yourself a break if it doesn't come naturally! Most of us didn't grow up seeing ourselves on camera in video calls and posting our life on social media. If you don't feel comfortable filming content, it's not your fault. The great news? Anyone can learn to be great in videos. To succeed on social media, as healthcare experts in our industry, being on camera is becoming difficult to avoid. We've helped countless healthcare professionals go from awkward to confident in their social media videos - it's one of our favorite things!

✅ Available Resources:

Social Media Training Program

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 95 - Do or Don't: Post Awareness Observances?

Season 1 · Episode 95

Saturday, August 17, 2024 • Duration 07:08

This is a common question we're asked during social media coaching: do you post awareness days, weeks, or months on your practice's social media? And if so, which do you observe? We've got you covered.

✅ Available Resources:

Social Media Training Program

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 94 - How we increased internal referrals by +500%!

Season 1 · Episode 94

Saturday, August 10, 2024 • Duration 06:37

Patients that are ALREADY in your doors for routine services offer HUGE revenue growth for your practice. 📈 They already have a relationship with you and have established a level of trust, so they're at the bottom of that funnel of conversion IF there's training and a system in place to refer and convert into those premium, out-of-pocket, cash-pay procedures, products or services.

🎉We're sharing how we grew internal referrals by 500% in one year and added an extra 1/2 a million to our bottom line our last year in practice by focusing on this revenue stream.

✅ Available Resources:

Soft Skills & Conversion Training Programs

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 93 - Social Media: What SHOULD I post vs WANT to see?

Season 1 · Episode 93

Saturday, August 3, 2024 • Duration 06:09

This is what separates practices who are thriving on social media and seeing BIG results, and those that are struggling: join us for a simple mindset shift.

✅ Available Resources:

Social Media Training Program

👍 If you found this insightful, hit the LIKE to let us know it resonated.💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 92 - Job Shadowing: Their Role + Everyone Else's?

Season 1 · Episode 92

Saturday, July 20, 2024 • Duration 06:52

By adding this step to our new hire onboarding, 💼 we saw BIG results:✔️ improved confidence✔️ increased knowledge gain✔️ faster culture integration✔️ better patient understanding✔️ more personal buy-in

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader, or marketer, this is for you.

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SC 91 - How to Make Your Scroll Productive

Season 1 · Episode 91

Saturday, July 13, 2024 • Duration 05:52

The average person scrolls the height of the Statue of Liberty - and for more than 2 hours - each day! Whether that's you or you're the occasional scroller, there are 3 ways you can make this time super productive for your practice.

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics, or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

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SC 90 - The best protection in healthcare: Soft Skills

Season 1 · Episode 90

Saturday, July 6, 2024 • Duration 04:30

Our best protection ❤️‍🩹 in healthcare is soft skills - yet it's the most neglected skillset. How they feel treated by our providers and team is the #1 reason for online reviews (positive OR negative) and is the #1 reason people file malpractice claims.

✅ Available Resources:

Soft Skills Team Training Programs

👍 If you found this insightful, hit the LIKE to let us know it resonated.

💬 Share in the comments your perspective and any topics you'd like to see us tackle!

👉 Subscribe to stay in the know.

📨 Become an insider and subscribe for additional insights and inspo: https://www.thepatientwhisperers.com/successconfidentials

🖥️ Find out if we can help your practice! Schedule A Free 30-minute Synergy Call:https://calendly.com/d/x4p-qs7-ytv/synergy-session-30-min?month=2023-07

If you are a visionary Eye Care, Ophthalmology, Optometry, Aesthetics or Premium Concierge Medicine practice owner, leader or marketer, this is for you.

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Success Confidentials – Details, episodes & analysis

Podcast details

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Success Confidentials – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other15

Youtube5

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other15

Youtube5