Explore every episode of the podcast Speaking to Influence
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Angelo J. Valletta: Concise Communication, Empathy and Servant Leadership | 08 Oct 2024 | 00:34:02 | |
In this episode, Dr. Laura Sicola interviews Angelo J Valletta, CEO of Ben Franklin Technology Partners, about leadership communication and taking risks. They discuss the importance of concise communication, the challenges of being an expert in a specific field, and the need for empathy and servant leadership. Angelo shares a personal story about dealing with a toxic team member and the lessons he learned from that experience. He also talks about taking a big risk in his career and how he communicated that decision to key stakeholders. In this conversation, Angelo J. Valletta discusses the risks he took in his career and the importance of understanding the core drivers of revenue in an organization. He shares his experience in advocating for mobile banking and the challenges of persuading others to invest in new technology. Angelo also emphasizes the value of empathy in communication and the importance of storytelling to effectively convey messages. He challenges listeners to practice empathy and find ways to help others within their organizations. Angelo also shares his journey of developing concise storytelling skills and the impact of having mentors in his career. In this episode you will learn:
About Angelo J. Valletta Angelo has close to forty years of progressively responsible managerial experience in diverse industries with companies ranging in size from small consultants to multi-national firms. He has a proven track record of developing and building effective internal and outsourced distributed teams and is a turn-around specialist in operations and customer service. He has held multiple board-level leadership roles and had his book “7 Rs of Leadership and Life” recently published by Newman Springs. Angelo currently serves as President and CEO for the Ben Franklin Technology Partners of Northeastern Pennsylvania. Prior to joining Ben Franklin Northeast, he served in several executive leadership roles at FISGlobal, one of the largest FinTech’s in the world; President and CEO of an independent Community Foundation; Senior Vice President and Chief Bank Operations and Information Officer at Sun National Bank; and Philadelphia Market Chief Information Officer at PNCBank. Angelo earned his undergraduate degree in Computer Science from Temple University and his MBA from Philadelphia University. He serves on several non-profit boards and mentors students at a number of fine universities. You can connect with Angelo J. Valletta in the following ways:
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| Aundrea Mitchell - Customer Contact Services: Building Trust Through Transparency | 01 Oct 2024 | 00:26:16 | |
In this episode of Speaking to Influence, Dr. Laura Sicola interviews Aundrea Mitchell, president of Customer Contact Services. Aundrea shares her experiences of handling a major error, turning a crisis into trust. Hear how she faced the challenge head-on, communicated transparently, and built trust through teamwork and honesty. It’s a testament to the strength of partnership and the importance of owning up to mistakes. 💪✨ In this episode you will learn:
About Aundrea Mitchell Aundrea Mitchell is the President of CCS (Customer Contact Services), headquartered in Minnetonka, Minnesota, a Minneapolis suburb. Before assuming her role as President in May 2020, she served as the company’s Director of Operations from July 2012 to May 2020. During that time she played a key role in the successful integration of several timely acquisitions, and the diversification of the CCS line of services from primarily telephone answering to a full suite of BPO (business process outsourcing) services. Under her leadership, CCS passed 20 million client contacts and achieved a 98% first call resolution rate, placing it among the industry’s best. You can connect with Aundrea Mitchell in the following ways:
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| Dr. Sarah Combs - Univ Area Communi Dev. Corp.: Getting Community Buy-In | 24 Sep 2024 | 00:32:18 | |
Dr. Sarah Combs, CEO of University Area Community Development Corporation, shares her insights on the importance of active listening and recounts a personal experience where she failed to fully listen to a direct report, leading to a strained relationship. Dr. Combs also discusses the significance of engaging the community and seeking their input before making decisions. She shares a story about a project where she had to pivot from building housing to creating a park based on community feedback. She highlights the importance of humility and being willing to admit mistakes as a leader. In this episode, you will learn:
About Dr. Sarah Combs As the Executive Director and CEO of University Area CDC, Dr. Sarah leads a community development corporation that empowers and supports residents in one of the most underserved areas in Tampa, Florida. With a doctorate in business administration, she applies strategic thinking and innovative solutions to address the complex challenges of poverty, crime, health, housing and education in our community. You can connect with Dr. Sarah Combs in the following ways:
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| Misty Davis, CMO Circana: The Power of Authentic Communication | 17 Sep 2024 | 00:30:00 | |
In this episode, Dr. Laura Sicola interviews Misty Davis, the Chief Marketing Officer of Circana. They discuss the importance of authenticity in communication, the value of understanding different personality types, and the power of going to bat for others. Misty shares her experiences of taking risks, delivering hard news, and finding humor in everyday situations. The conversation highlights the significance of acknowledging and celebrating the achievements of others. In this episode you will learn:
About Misty Davis As Chief Marketing Officer at Circana, Misty Davis drives multiple marketing and sales initiatives to align with the company’s growth strategies, with the goal of accelerating demand, awareness, and ecosystem growth. She leads the continuous evolution of corporate messaging, positioning, and execution of the company’s narrative in key marketing assets, including digital presentations, campaigns, events, demos, sales enablement, and strategic communications. Davis is laser-focused on pipeline generation, ensuring the company communicates the right message at the right time and in the right place to all target audiences. She supports the company’s brand to employees and the community, as well as manages internal communications and industry relations efforts. Previously, Davis had a 16-plus year career at Google, where she held several positions, the most recent of which was Director, Global Client and Agency Solutions, Consumer Packaged Goods, Consumer Health, and Tech. She began her career at Google working across U.S. teams, then in various markets throughout APAC in 2011, which catapulted her into the previous decade of global leadership opportunities. She is a thought leader and trusted confidant to her colleagues and a well-respected consultant with expertise in her field with clients.
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| Liz Ross, Shift Paradigm: The Power of Having a Point of View | 10 Sep 2024 | 00:35:49 | |
In this conversation, Liz Ross, CEO of Shift Paradigm, discusses the importance of transparency within a framework in leadership communication. She shares a personal experience where lack of transparency caused disruption and unrest within her organization. Liz emphasizes the need for leaders to communicate the big rocks and immovable objects in a business, while acknowledging that there may still be uncertainties. She also highlights the value of having opposing force personalities in a team to challenge and push against strengths and weaknesses. In this episode you’ll learn:
About Liz Liz Ross is the President and CEO of Shift Paradigm and brings more than 26 years of experience leading some of the world’s most progressive and fastest-growing agencies. She is passionate about challenging the norm and inspiring marketers to be early adopters of innovative ideas and technology. As a dynamic leader accustomed to navigating today’s complex marketing world, Liz has pioneered brand-consumer relationships for clients such as General Motors, Delta, HP, General Electric, United Health Group, Michelin, Citibank, IBM, Clorox, Cox Communications, Hillshire Brands, Visa and Pepsi-Cola, to name a few.
You can connect with Liz Ross in the following ways:
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| Kate McQuade - VP Marketing at P360: Effective Team Collaboration and Dynamics | 03 Sep 2024 | 00:31:40 | |
In this episode, Dr. Laura Sicola interviews Kate McQuade, the Vice President of Marketing at P360, a life sciences SaaS company. They discuss the importance of collaboration in leadership communication and the benefits of asking for help. Kate shares a missed opportunity where she didn't speak up and the lessons she learned from it. They also talk about taking risks in marketing and the importance of combining digital and physical outreach. In this conversation, Kate McQuade discusses her approach to risk-taking in marketing, the importance of delegation, and the dynamics of team collaboration. In this episode you will learn:
About Kate Experienced technology-savvy executive adept at navigating dynamic regulatory and reimbursement landscapes. Trusted advisor to senior leadership, providing strategic insights to gain a competitive edge in swiftly changing market dynamics. Enthusiastic about assisting clients in devising and executing impactful solutions that yield tangible results. Possess a well-rounded background having worked on both vendor and client fronts, supported by an extensive network of valuable connections.
You can connect with Kate McQuade in the following ways:
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| Reed Phillips - Oaklins DeSilva + Phillips: Mastering the Art of Win-Win Negotiations | 09 Jul 2024 | 00:30:13 | |
Reed Phillips, CEO of Oaklins De Silva and Phillips, shares insights on leadership communication and lessons learned from his career in investment banking. He emphasizes the importance of transparency in communication and the negative consequences of being secretive with employees. Reed also discusses a time when he made a wrong hiring decision and had to let someone go, highlighting the importance of admitting mistakes and seeking input from others. He shares his experience as an investment banker and offers advice on building influence and overcoming communication challenges. Reed suggests seeking feedback from industry colleagues and friends to assess one's abilities and areas for improvement. The conversation also touches on the importance of initiating conversations, developing storytelling skills, and simplifying complex concepts for clients. In this episode you will learn:
About Reed With over 29 years of experience as a CEO and co-founder of Oaklins DeSilva+Phillips, Reed has successfully built and led one of the world's premier investment banking firms focused on the media, marketing, information and technology sectors. He has also expanded their global presence as the chairman and president of Oaklins International, which has 850 investment bankers in 45 countries.
You can connect with Reed in the following way:
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| Richard Blank - CRCC - Building Rapport: Getting to Know Your Team | 02 Jul 2024 | 00:30:42 | |
In this episode, Dr. Laura Sicola interviews Richard Blank, the CEO of Costa Rica's Call Center, about the importance of communication skills and influence in the business world. They discuss the value of soft skills, such as foreign language proficiency, and the need to recognize and leverage one's unique talents. Richard challenges listeners to improve their voicemail messages and congruence between their audio and visual presence. They also talk about the importance of giving people a personalized outbound voicemail message and the impact it has on the impression they leave. He emphasizes the importance of trust, faith, and having a sense of humor in building relationships and achieving success. In this episode you will learn:
About Richard Blank At 27 years old, Richard relocated to Costa Rica to train employees for one of the larger call centers in San Jose. He has trained over 10 000 bilingual telemarketers over two decades. Richard has the largest collection of restored American Pinball machines and antique Jukeboxes in Central America making gamification a strong part of CCC culture. Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
You can connect with Richard in the following way:
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| Ekaterina (Katie) Curry, Millennial Specialty Insurance: Precision, Timing, and Advocacy | 25 Jun 2024 | 00:28:07 | |
In this episode, Dr. Laura Sicola interviews Ekaterina (Katie) Curry, the Managing Director of Millennial Specialty Insurance. They discuss various topics related to communication and leadership, including the importance of precision in word choice, the need to be a translator between the C-suite and the team, the power of timing in communication, and the challenge of explaining things to teenage kids. Katie also shares her experience of going to bat for someone on her team and the lessons she learned from it. In this episode you will learn:
About Katie: Ms. Ekaterina (“Katie”) Curry is a global business & operations leader with deep expertise in financial services and insurance. She currently leads Operations, Quality, Process improvement and Agency teams at Millennial Specialty insurance multifamily. 2x Fortune 500 leader, she has led colleagues on 5 continents through transformation and rapid growth. Katie transitioned from Financial Services to insurance at the end of 2022 and is focused on bringing best practices to the insurance industry. Katie is originally from Bulgaria but has lived and worked in the U.S. for over 20 years. She holds an MBA in Finance and Entrepreneurship from Yale University. She is a frequent industry speaker and author on operations,leadership, and working with Gen Z and Millennial colleagues. When she is not working, you might find Katie hiking with her husband, kids and their dog Flynn. You can connect with Katie in the following way: You can connect with Dr. Laura Sicola in the following ways:
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| How to Clearly State Your Own Value | 18 Jun 2024 | 00:31:17 | |
In this episode, Dr. Laura Sicola discusses the importance of crafting a clear and compelling elevator pitch. She deconstructs several examples of effective elevator pitches and highlights the key elements that make them powerful. She emphasizes the need for simplicity, relatability, and passion in delivering an elevator pitch. She also invites listeners to join her for an event where they can practice and improve their own elevator pitches. In this episode you will learn:
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| Patrick Lencioni, The Table Group: Unleashing the Six Types of Working Genius | 11 Jun 2024 | 00:44:10 | |
In this episode, Dr. Laura Sicola interviews Patrick Lencioni, author of The Five Dysfunctions of a Team and The Six Types of Working Genius. They discuss the importance of trust, vulnerability, and conflict in teams, as well as the six types of working genius. Patrick shares personal experiences and insights, providing valuable advice for effective communication and leadership. The conversation explores the five dysfunctions of a team, emphasizing the importance of trust, healthy conflict, commitment, accountability, and attention to results. It also delves into the significance of effective communication, vulnerability, and understanding individual working genius. Pat also shares insights on team dynamics, leadership, and the impact of dysfunctional behaviors on organizational success. In this episode you will learn:
About Patrick: Pat is one of the founders of The Table Group and is the pioneer of the organizational health movement. He is the author of 13 books, which have sold over 9 million copies and have been translated into more than 30 languages. As President of The Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health, and consulting with executives and their teams. After more than twenty years in print, his classic book, The Five Dysfunctions of a Team, remains a fixture on national best-seller lists. His most recent book, The Six Types of Working Genius, was released in September 2022. He is also the host of the popular business podcast, "At The Table with Patrick Lencioni".
You can connect with Patrick Lencioni in the following ways:
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| Jeffrey Orlando, Bristol Myers Squibb: Simplifying Messages - The Rule of Three | 04 Jun 2024 | 00:35:58 | |
In this episode, Dr. Laura Sicola interviews Jeff Orlando, the Chief Learning Officer for Bristol Myers Squibb, about leadership communication. They discuss the importance of simplifying complex concepts and using the rule of three to convey messages effectively. Jeff shares a story about missing an opportunity because he held back and waited for more support, instead of moving forward with a smaller group of influential leaders. They also discuss the value of engaging in conversations with senior leaders and asking them what they want to hear. In this episode you will learn:
About Jeff: Jeff is Chief Learning Officer at Bristol Myers Squibb (BMS), overseeing the company’s learning and leadership strategy and execution. Jeff believes we have a special responsibility in the healthcare sector to stay on the cutting-edge – our skills, capabilities and performance directly translate to the medicines and therapies we deliver for our patients. Prior to BMS, Jeff led learning, organization development and talent teams at Medtronic and Deloitte. At Medtronic, Jeff led learning and development evolution and supported the company’s multi-year culture change journey. At Deloitte, Jeff oversaw various functions including executive development, leadership development and performance management and related talent practices. Earlier in his career, Jeff advised Fortune 100 companies in the pharmaceutical and entertainment sector on human capital matters. Jeff has a M.A. in Social-Organizational Psychology from Columbia University, and a B.A. in Psychology and French from Susquehanna University, where he served as a Presidential Fellow and was a member of the Honors program. Jeff regularly speaks on topics related to talent, learning and innovation – having shared the stage with leading academics, NFL coaches and prominent educators. Jeff’s work has also been featured in publications such as People & Strategy and Harvard Business Review. Jeff’s professional affiliations include the Society for Industrial-Organizational Psychology (SIOP). Jeff is engaged in community service, having recently served on the board of Heights Philadelphia, a leading non-profit focused on college success, economic mobility and workforce success. Jeff lives in the Philadelphia area with his wife and two school-aged daughters.
You can connect with Jeff in the following ways:
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| Martha Sharkey: Letting Go as a Sign of Strength | 28 May 2024 | 00:33:32 | |
Martha Sharkey, founder and CEO of Today Is a Good Day, shares her experience in nonprofit leadership and the mission of her organization to provide support for families who have experienced the Neonatal Intensive Care Unit (NICU). She discusses the inspiration behind the organization's name and the importance of celebrating the good moments in the NICU journey. Martha also talks about the leadership communication lessons she has learned, including empowering her team members to take the lead and solve problems, and the challenge of asking for financial support. She reflects on missed opportunities and the importance of hiring additional staff to support the organization's growth. Martha shares her experiences with taking risks and making big decisions in her organization. She discusses the importance of acknowledging others who are going through difficult times and shares a personal challenge for listeners to reach out to someone in their network who may be struggling. Martha also talks about the skill of thinking on the spot and distilling information into soundbites for media interviews. Finally, Martha discusses the importance of acknowledging others and the power of a simple message of support.
In this episode you will learn:
Mentioned in the Episode:
About Martha: Martha Sharkey is the Founder & CEO of Today is a Good Day, a non-profit providing personal and financial support for families who experience the Neonatal Intensive Care Unit (NICU). Martha and her husband, Paul, founded Today is a Good Day in honor of their daughter, Claire, and in memory of their daughter, Mary. They welcomed their identical twin girls at just 23 weeks and 5 days on November 14, 2010. Mary was with them only two weeks before passing away. Claire beat incredible odds and came home after 103 days in the NICU at Jefferson Abington Hospital. Following their extended stay in the Neonatal Intensive Care Unit (NICU), the Sharkeys recognized a gap in care for parents and families navigating the NICU journey. They founded Today is a Good Day to fill that gap to support families. Martha has led the effort to advance the mission of Today is a Good Day expanding its reach to 29 hospitals and organizational partners in seven states over the past ten years. Programming for hospital partners includes care packages for families, Navigate the NICU Sessions with current families navigating the NICU journey, Vital Needs Support grant programs for families in need, a podcast, Advocacy resources, and an online community of support. In addition to programs within the hospitals, Today is a Good Day sends care packages upon request across the country and internationally. Prior to focusing fully on advancing the mission of Today is a Good Day, Martha served in several non-profit leadership roles, including Executive Director of the Chestnut Hill Business District and Assistant Director of Corporate Sponsorship for The Franklin Institute. She has received several awards for her non-profit work, including Parent of the Year by Main Line Parent Magazine and the Distinguished Community Service Award from the Glenside Inter-Service Clubs. You can connect with Martha in the following ways:
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| Dr. Laura Sicola: What’s Your Executive Communication IQ? | 21 May 2024 | 00:20:38 | |
In this episode, Dr. Laura Sicola discusses the importance of measuring and improving executive presence and leadership communication. She introduces a simple tool that assesses 10 core communication contexts and competencies that are essential for a leader's brand. The tool measures confidence and effectiveness in areas such as public speaking, storytelling, charisma, reading the room, nonverbal communication, diplomacy, inspiring others, networking, handling impromptu speaking situations, and reflecting the company's brand. Take the assessment and find out how to join a live group call to debrief your scores and receive guidance on developing your communication and influence skills. In thie episode, you will learn:
Mentioned in the Episode:
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| STI 208 - Jane Boulware - Author of "Worthy" and retired Microsoft Exec: Worthy | 14 May 2024 | 00:38:53 | |
In this episode, Jane Boulware, author of Worthy: From Cornfields to Corner Office of Microsoft, shares her journey from rural Iowa to becoming a top executive at Microsoft. She emphasizes the importance of overcoming self-doubt and claiming one's worth. Boulware discusses the need to adapt communication styles to connect with different audiences while staying authentic. She also highlights the difference between managing and leading, emphasizing the importance of inspiring and motivating others. Boulware shares her experiences of being dismissed and how she used the word 'yet' to fuel her determination. She encourages others to never give up and to keep pushing forward. In this conversation, Jane Boulware discusses various challenges and strategies related to leadership and personal growth. She addresses the issue of dealing with toxic individuals in the workplace, emphasizing the importance of recognizing and removing toxic behavior. Boulware also explores the difference between feeling afraid and being good enough, highlighting the need to embrace fear as a catalyst for growth. Additionally, she shares insights from her experience at Microsoft, where she learned the value of leadership and collaboration. Boulware concludes by discussing the relevance of the Gottman Institute's four horsemen of the apocalypse in both personal and professional relationships. In this episode you will learn:
About Jane: Jane is an inspiring and dynamic catalyst for change whose stories, humor and honesty empowers all to rethink what’s possible. From the cornfields of rural Iowa, Jane Boulware defied expectations to build billion-dollar businesses, lead the US’s largest merger and rise to top Microsoft executive. Jane’s unconventional career and approach blazed a trail for many. “My failures and success show worth isn’t defined by what you have or have not, but by what you make, claim, and give of what you got.” All proceeds from her book Worthy go to Boys & Girls Clubs scholarships.
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| Jeff Wetzler, Transcend: Curiosity and Reinventing School | 07 May 2024 | 00:32:01 | |
In this episode, Dr. Laura Sicola interviews Jeff Wetzler, co-founder and co-CEO of Transcend, a nonprofit organization dedicated to transforming education. They discuss the need for education reform and the challenges of communication in leadership. Wetzler emphasizes the importance of listening and creating a safe space for open communication. He also highlights the power of curiosity and asking questions to learn from others. The conversation concludes with a listener challenge to practice no BS listening. Overall, the episode explores the role of effective communication in driving educational innovation and leadership success. In this episode you will learn:
About Jeff: JEFF WETZLER is co-CEO of Transcend, a nationally recognized innovation organization and author of Ask: Tap Into the Hidden Wisdom of People Around You. Wetzler combines unique leadership experiences spanning more than 25 years in business and education, as a management consultant to the world’s top corporations, a learning facilitator for leaders around the world, and as Chief Learning Officer at Teach For America. He earned a Doctorate in Adult Learning and Leadership from Columbia University and a bachelor’s in psychology from Brown University. Based in New York, he is a member of the Aspen Global Leadership Network and is an Edmund Hillary Fellow. See his new Harvard Business Review article here. You can connect with Jeff Wetzler in the following ways:
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| Amy Bernstein, Harvard Business Review: Motivate, Don't Micromanage | 30 Apr 2024 | 00:32:13 | |
In this compelling episode, Amy Bernstein, esteemed editor at Harvard Business Review, delves into the nuances of leadership communication and the transformative power of relinquishing control. Drawing from her wealth of experience, Amy underscores the importance of motivating over micromanaging, advocating for a leadership style that empowers others and fosters trust in their capabilities. Through candid reflections, Amy navigates the challenges of self-doubt and missed opportunities, urging listeners to embrace risk-taking and cultivate unwavering self-belief. She shares a poignant personal anecdote of confronting workplace bullying, emphasizing the indispensable role of integrity in leadership. As the episode unfolds, Amy issues a powerful call to action, challenging leaders to reevaluate their approach by stepping back from micromanagement and embracing a culture of empowerment. Listeners are bound to glean invaluable insights into fostering effective leadership communication, navigating adversity with resilience, and championing integrity in the workplace. Join us for a transformative journey as we explore the keys to empowering leadership and communicating with enduring impact. In this episode you will learn:
About Amy: Amy Bernstein is the Editor of Harvard Business Review, where she oversees the magazine and its team of editors. She’s also the Vice President and Executive Editorial Director for Harvard Business Publishing, responsible for the editorial strategy and content development of the learning and educator assets for HBP’s Corporate Learning and Higher Education businesses. You can connect with Amy Bernstein in the following ways:
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| Dr. Robert Cavagnol, St. Luke's Hospital: Listening, Advocating, and Admitting Mistakes | 23 Apr 2024 | 00:28:30 | |
In this episode, Dr. Robert Cavagnol, President of St. Luke's Clinic, shares insights on communication and leadership. He emphasizes the importance of listening and empathetic listening as key communication skills. Dr. Cavagnol also discusses the use of the DISC profile for understanding communication styles and adapting to different individuals. He shares personal experiences of taking risks, making mistakes, and learning from them. Additionally, he highlights the importance of advocating for others, especially in challenging situations. Overall, Dr. Cavagnol's insights provide valuable lessons for effective communication and leadership. In this episode you will learn:
About Rob: Dr. Robert Cavagnol, MD, MHA, FACS, currently serves as the president of St. Luke’s Clinic, based in Boise, Idaho. Rob joined St. Luke’s in 2020, just as the COVID pandemic took off. He continues to practice clinically, participating in acute care surgery shifts in the Treasure Valley. He leads a clinic of 1600 providers as the accountable executive for the physician enterprise at St. Luke's, which is the largest health system and largest private employer in the state of Idaho. Dr. Cavagnol received his bachelor’s degree in health sciences from Kalamazoo College and his medical degree from Wayne State University, School of Medicine. He completed his surgical training at the University of Cincinnati. Following his general surgery residency, Dr. Cavagnol spent three years on active duty with the U.S. Navy, stationed at Camp Lejeune, North Carolina. During his naval career, Dr. Cavagnol deployed twice, first on the hospital ship USNS Comfort in support of humanitarian relief after hurricane Katrina, and then as a trauma surgeon to Fallujah, Iraq, in support of Operation Iraqi Freedom. After completing his commitment to our country, Dr. Cavagnol joined Mercy Health System in Springfield, Missouri, as a practicing general surgeon. He attended Missouri State University during his time with Mercy and earned a master’s in healthcare administration. While at Mercy, Rob was recognized with the Young Physician of the Year award in his third year with the health system. He also held numerous leadership positions with Mercy, including medical director of patient safety and quality, section chair for general surgery, vice-president of surgery, chief physician officer, and president of the Mercy Springfield clinic. You can connect with Rob Cavagnol in the following ways:
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| Marian Baldini - Kencrest: Leading a 90-Day Miracle | 16 Apr 2024 | 00:26:50 | |
In this episode, Dr. Laura Sicola interviews Marian Baldini, the CEO and president of Kencrest, a human services and early learning provider. Marian shares her experiences and insights on leadership communication, including the importance of enrolling people to their giftedness and the power of silence in conversations. She also discusses the challenges she faced in starting a new company and the importance of speaking up as the lone voice of dissent. Overall, Marian emphasizes the need for leaders to understand and connect with their team members' strengths and interests to create a positive and productive work environment. In this episode you will learn:
About Marian: Marian Baldini is the CEO and President of KenCrest, a human services and early learning provider throughout Pennsylvania, Connecticut, and Delaware; that serves over 12,500 people annually. She is an unwavering advocate for the equality and inclusion of people with disabilities, as well as access to early education for all. Marian has over 40 years of leadership in executive planning, administration, academia, and operational oversight; and began her career as a Direct Support Professional in the 1970s, at the same Agency where she now serves as CEO. She has been recognized by Philadelphia Business Journal as one the “Most Admired CEOs” (2019) in the region, as well as a “Woman of Distinction” (2015); as one of Main Line Today’s “Power Women” in 2021; as Lutheran Services of America (LSA)’s first ever Paragon Award (2022); as Drexel University College of Medicine’s first non-doctorate recipient of their Biomedical Sciences Graduate Recognition Award (2022); and most recently recognized by Metro Philadelphia as a “Power Women” on their annual Power Player list (2022). You can connect with Marian Baldini in the following ways:
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| Jason Scott - 120VC: Winning Teams and Effective Leadership | 09 Apr 2024 | 00:31:02 | |
In this episode of Speaking To Influence, Dr. Laura Sicola engages in a captivating conversation with Jason Scott, CEO of 120VC, unraveling the core elements of winning teams and effective leadership. In this episode you will learn:
About Jason Scott: Scott, a talentless, real-life anti-hero who doesn't just talk the talk, he walks the walk. Growing up in the streets of Los Angeles with less-than-ideal parents, J. learned early on that actions speak louder than words. Scott is the epitome of the anti-thought leader, proving that leadership isn’t about being the most talented or successful person on the team. It’s about helping your team members define and deliver success. If you surround yourself with talented people and inspire them to reach for THEIR potential, the leader doesn’t need to be talented. They just have to play for the team. J. Scott is a regular guy who's proven that actions speak louder than words. You can connect with Jason Scott in the following ways:
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| Eric Watkins - Abstrakt Marketing: Effective Communication | 02 Apr 2024 | 00:30:56 | |
In this episode of Speaking To Influence, Dr. Laura Sicola engages in a captivating conversation with Eric Watkins, President at Abstract Marketing Group. They delve into various aspects of effective communication, personal growth, and professional development. Key Points Discussed:
In this episode you will learn:
About Eric Watkins: Eric Watkins has ascended from an intern to the Executive team in just 11 years, currently serving as the President of Abstrakt Marketing Group. Noteworthy among his achievements is his pivotal role in restructuring the Partner Sales division, contributing significantly to the company's revenue growth while ensuring cultural progression.
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| Ian Wendt of Jaguar Health: Being Coachable | 26 Mar 2024 | 00:32:11 | |
In this episode, Dr. Laura Sicola interviews Ian Wendt, the Chief Commercial Officer at Jaguar Health. They discuss various topics related to leadership, communication, and personal development. Ian shares insights about his experience in the biopharmaceutical industry and the unique aspects of Jaguar Health. He also talks about the importance of understanding the needs of executive leaders and adapting communication styles accordingly. Additionally, Ian highlights the value of executive coaching and the impact it can have on leadership development. In this conversation, Ian shares his experience with executive coaching and the value it brings. He emphasizes the importance of being coachable and open to receiving constructive feedback. Ian also challenges listeners to expand their network by reaching out to individuals outside their usual circles. Finally, he discusses the challenge of explaining complex topics, such as drug pricing, to the general public. In this episode you will learn:
About Ian: Ian Wendt has over three decades of experience in the biotechnology and pharmaceutical sectors. Ian is currently serving as the Chief Commercial Officer at an emerging biotechnology company. Prior to his current role, Ian has held leadership positions at a variety of large pharmaceutical companies leading national teams and driving market development outcomes in HIV treatment and prevention, and hepatitis C. His expertise spans business strategy, revenue and profit growth, and cross-functional leadership, making him a sought-after voice in the industry. You can connect with Ian Wendt in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
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| What Podcasting Taught Me about Leadership, Communication and Influence | 19 Mar 2024 | 00:21:41 | |
In this 200th episode of "Speaking to Influence", Dr. Laura Sicola reflects on the lessons she has learned from podcasting about leadership, communication, and influence. She also shares insights from a panel of experienced podcasters. The key takeaways include the importance of listening as a leader, building trust through clear and concise communication, and focusing on impact rather than just influence. Dr. Sicola emphasizes the value of authenticity and creating assets to share one's story and vision. She concludes by inviting listeners to download her free resource on building a personal brand. In this episode, you will learn:
You can connect with Dr. Laura Sicola in the following ways:
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| Ashley Sardjoe: Presence, Risk, and Results: Communication Secrets for the Modern Leader | 12 Mar 2024 | 00:35:34 | |
Ashley Sardjoe shares his journey, emphasizing the importance of being present, embracing mistakes, and clear communication during change. He highlights the power of accountability partners and self-discipline for achieving goals. In this episode you will learn:
About Ashley: Meet Ashley Sardjoe, a global People & Organization leader with a passion for driving transformative change that enhances organizational performance and drives sustainable business growth. With over 15 years of experience in the field of HR, Ashley is renowned for his ability to develop and execute human capital strategies that enable organizations to achieve their strategic objectives. Starting his career in management consultancy for both Accenture and EY, Ashley managed and led multiple local & global HR, business, and process improvement initiatives, including all relevant change management activities and system implementations. Since 2011, Ashley has been working with and for Novartis within their headquarters in Basel, Switzerland in different global HR roles. In 2019 Ashley moved to his home country, the Netherlands to assume the role of Country People & Organization Head. Since 2021, Ashley is the VP, Country People & Organization Head for Novartis in Canada. As a natural change agent, Ashley thrives on leading organizations through periods of growth and transformation, working collaboratively with stakeholders to craft compelling visions for the future, and delivering bold and innovative strategies to achieve their goals. He is a passionate advocate for diversity and inclusion, and is committed to creating work environments that foster innovation, accountability, and engagement. You can connect with Ashley Sardjoe in the following ways:
Learn more about Novartis:
You can connect with Dr. Laura Sicola in the following ways:
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| Ngozi Okeh - Driving Business Success through Diversity, Equity, and Inclusion (DEI) | 05 Mar 2024 | 00:37:04 | |
In this episode, Dr. Laura Sicola interviews Ngozi Okeh, the global head of DEI at NextRoll, a marketing tech company. They delve into the importance of diversity, equity, and inclusion (DEI) in the workplace and how it can significantly impact business success. In this episode you will learn:
About Ngozi: Ngozi Okeh is an accomplished DEI leader with a proven track record of driving initiatives to integrate diversity, equity, and inclusion into strategic business processes. She specializes in conceptualizing, defining, and operationalizing DEI principles to align with organizational goals, developing and overseeing policies and programs aimed at fostering a diverse and inclusive workplace culture. Holding a Master's degree in HR Management from Georgetown University, she brings extensive experience across multiple industries, including mortgage banking, government, and the tech sector. In her role as Global Head of DEI, Ngozi has led teams, collaborates with company executives, and provides strategic guidance to drive organizational change. Beyond her professional endeavors, she is actively involved in community service as a board member for Hunger Free America, demonstrating her commitment to creating a positive social impact.
You can connect with Ngozi in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
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| Dan Bradbury: The Three Commandments for Success: Connect, Understand, and Know Your Numbers | 27 Feb 2024 | 00:33:09 | |
Laura welcomes Dan Bradbury to the show where he shares his three commandments for success and enhancing confidence, presence, and influence in Mergers and Acquisitions. In this episode you will learn:
Mentioned in the Episode:
About Dan: Dan Bradbury is the owner of a private equity group and his primary focus is as an investor who specialises in taking companies already producing seven figures in revenue and accelerates their growth to over 10 million. His love of numbers and finances is what sets him apart and allows him to find the hidden assets and weaknesses within the businesses that he invests in and the business owners that he consults. He started out with nothing and built himself up from the ground up. Dan has over 15 years of business experience in a huge range of industries. He has founded, built and sold two companies for seven figures and has invested in over a dozen other companies on top of the five businesses that he has purchased outright. Dan’s specialty is maximizing the value of a business, whether it be simply to keep the business and reap the rewards or to exit the business for a big payout he has done on seven different occasions.
You can connect with Dan in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Katie Bussing of Springfield Clinic: Pulse Check - A Tool for Organizational Strategy, Communication to Stakeholders, and Receiving Feedback from Your Team | 20 Feb 2024 | 00:28:33 | |
Katie Bussing, Chief Human Resources officer of Springfield Clinic, is Laura’s guest this week on Speaking to Influence. Katie shares some tips on how she pulse checks a room when speaking to different groups, especially key stakeholder groups. In this episode you will learn:
24 Hour Challenge: Reach out to someone you don’t know in your organization, have coffee with them, and job shadow them for an hour or two. What do you learn? About Katie: Katie Bussing, SPHR, oversees all areas of Human Resources, including Benefits, Compensation, Employee Relations, Training & Organizational Development and Talent Acquisition. Katie considers one of her top priorities to be championing her team to be as successful as possible in their roles. This is what Human Resources is all about, she believes: supporting the rest of the organization to carry out Springfield Clinic’s mission every day, because a positive environment for employees helps them create a community of caring for patients. This vision is simple, but the work is not always, and that’s what makes each day exciting. Katie has 17 years of human resources leadership that includes all areas of HR, including leadership roles at Fortune 500 companies in the Chicago area. She earned a Bachelor of Arts in speech communication and a Master of Human Resources & Industrial Relations from the University of Illinois in Urbana-Champaign and sits on the Board and Executive Committee for Sparc. Katie also maintains certification as a senior professional of human resources (SPHR) and is a member of the Society for Human Resources Management (SHRM). Born and raised in Springfield, Katie has three children, Ryan, Jake and Emily, and her favorite hobby/other full-time job is being a mom and jumping from one kid activity to the next. You can connect with Katie in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Skip Howard of Spacee: Transparency, Triumph, and Taking Risks | 13 Feb 2024 | 00:33:29 | |
Laura welcomes Skip Howard, Founder of Spacee, to this episode of Speaking to Influence. Skip talks about a time when he had a vision that no one, his investors, board of directors, or sales teams believed in, and what happened when he decided to execute it anyway. Tune in to find out what happened! In this episode you will learn:
24 Hour Challenge: Sign up for a free Chat GPT account and ask it to write a LinkedIn profile for you. About Skip: Skip founded Spacee, Inc. in 2016 with the idea of building natural user interfaces and reactive intelligence into the physical world. Since then, Skip has been instrumental in developing Spacee computer vision technology, making it one of the leading technology companies in the spatial augmented reality and robotics Sectors. Skip has worked in the technology industry for 20+ years, gaining experience as a Founder and CTO for Cancer Gene Connect, a hereditary cancer risk assessments leader, and Co-Founder of Pave Systems, a judicial software company. From 2007 to 2015, Skip served as an integral member of Ross Perot's technology team at Hillwood Development Company which included building the media department for Hillwood and designing /implementing a family office financial system. Outside of Spacee, Skip is passionate about advancing technology knowledge and runs one of the largest Computer Vision Developers groups in North America. Several publications have recognized Skip as a top CEO and innovator, including DCEO (2020 Winner of Innovation in Retail) and Ernst & Young (Finalist for 2019 Entrepreneur of The Year®). He was named one of the Top 500 most influential business leaders in Dallas by D Magazine in 2020, 2021, 2022, 2023 and 2024. He is a member of YPO. You can connect with Skip in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
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| Glenn Hofmann of New York Life Insurance: Busting A.I. Myths | 06 Feb 2024 | 00:29:07 | |
Glenn Hofmann, Chief Analytics Officer of New York Life Insurance, is our guest on the newest episode of Speaking to Influence where he shares with Laura why we should not be afraid of A.I. and gives tips on how to leverage it for job security. In this episode you will learn:
24 Hour Challenge: Consider being on a podcast! Identify a podcast, pick a topic you would be interested in speaking about, and send a message to the hosts to propose it. (Tune in to the full episode for Laura’s quick tip for some specific resources to help you with this!)
About Glenn: Glenn Hofmann is an influential C-level leader in Data and AI, who is known for building and managing successful data organizations within the complex business, cultural, regulatory and technology realities of large corporations. From 2016 to 2023 he was Chief Analytics Officer at New York Life, and leader of the Center for Data Science and Artificial Intelligence (CDSAI). Glenn built the 100-person team which supported many areas of the company, such as Underwriting, Finance, Marketing, Sales Distribution, Customer Service, Product, HR and Compliance, with data and AI solutions, including generative AI projects. Prior to joining New York Life, he built and led analytics teams in Property and Casualty insurance (at Verisk, TransUnion and Allstate) and held leadership positions at Claritas, ID Analytics, and HSBC. Prior to his business career, Glenn served as Professor of Statistics at the University of Concepcion in Chile. He received his Ph.D. in Statistics from The Ohio State University in 1997 and his MBA from the Wharton Business School in 2009. Glenn was recognized by DataIQ 100 as one of the “100 Most Influential People in Data” in 2022 and 2023. You can connect with Glenn in the following ways: Mentioned in the Episode:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Luke Billeri of Member’s Choice Credit Union: The Art of Adaptive Communication | 30 Jan 2024 | 00:31:39 | |
On this week’s episode of ‘Speaking to Influence,’ Luke Billeri, president and CEO of Member’s Choice Credit Union tells Laura how he used ‘pre-suasion’ to gain key stakeholder buy-in before a critical decision.
In this episode you will learn:
24 Hour Challenge: The art of pre-suasion: we all need support on something. Go in advance of a presentation / meeting and talk to an individual who you might need their support. Your passions might be able to come out easier and any questions they have may come out easier and help build your rapport in advance of the bigger meeting.
About Luke: Luke Billeri is the CEO of Members Choice Credit Union (MCCU), a full-service financial institution based in Houston, Texas. With over 20 years of experience in the credit union industry, he specializes in retail, lending, and strategic financial management. Committed to strengthening community initiatives, Luke spearheaded the creation of the Members Choice Credit Union “Helping Heroes” Savings Program for individuals working in heroic professions such as education, law enforcement, first responders, and healthcare. Having served the Credit Union Industry already for nearly two decades, he joined MCCU as chief lending officer in January 2020, was promoted to executive vice president in September 2022, and assumed the role of chief executive officer in January 2023. As a results-oriented and decisive leader, Luke ensures a member-centric focus and strategic sustainability for MCCU. Passionate about the supporting the various needs of members, he believes wholeheartedly in the credit union philosophy of “people helping people.” Luke enjoys outdoor activities with family and friends in his spare time, such as fishing, boating, and anything on the water.
You can connect with Luke in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Scott Miller of YESLY Water: Cultivating a ‘We’ Culture | 23 Jan 2024 | 00:26:12 | |
Scott Miller is the guest on this week’s episode of Speaking to Influence. The Co-Founder and CEO of YESLY Water speaks to Laura about how he handled pushback and set boundaries to move forward. In this episode you will learn:
24 Hour Challenge: Dream something awake! Then think of a process to make that dream awake come true.
Mentioned in the Episode: “The Summit Mindset: Winning the Battle of You Versus You” – Scott Miller
About Scott: Scott Miller is an exceptional visionary leader with a remarkable track record in thebeverage industry. With over 30 years of experience and nearly two decades as ahighly effective CEO, Scott is renowned for his transformative leadership style. As the driving force behind Essentia and acquisition by Nestle, Scott fearlesslynavigated the company through unprecedented challenges during the globalpandemic and economic crises. Under his leadership, Essentia adopted a People-first culture with its foundational 4 Strategic Pillars, empowering the entire team to create a daily positive impact. Throughout his tenure as CEO of Tampico Beverages, Inc., Scott orchestrated the company's successful expansion into a mid-size international organization and skillfully led the sale process of Tampico to one of the largest ESOP funds in the nation. Scott teamed up with Ken Uptain to create their shared vision of the #1 Enhanced Flavored Still Water in the nation, Yesly. Empowering, but edgy, Yesly is set to reach national distribution by the end of 2023 cementing Scott as a leader in the beverage & CPG industry. An avid runner and fitness enthusiast, he lives by the motto of "doing the reps," always striving to bring out the best in others. Scott's leadership is centered around unity and collective success, exemplified by his powerful mantra, "It's never about 'one' of us. It's always about 'all' of us."
You can connect with Scott in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
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| Vivian Wesson of The Board of Pensions of the Presbyterian Church: The Power of Small Gestures | 16 Jan 2024 | 00:33:24 | |
In this episode, Dr. Laura Sicola and guest Vivian Wesson explore the importance of curiosity over judgment in inclusive conversations, emphasizing the transformative power of small gestures and acts of kindness in creating an inclusive society and highlighting the positive impact of smiles. In this episode you will learn:
24 Hour Challenge: Stop apologizing! Distinguish when situations require a ‘pardon me’ rather than a true ‘I’m sorry’. Empower yourself by changing your language around the situation, and pass it on! Mentioned in the Episode: “Never Split the Difference: Negotiating as if Your Life Depended on It” - Chris Voss About Vivian: A Fordham law school graduate, Vivian currently serves as Executive Vice President, Corporate Secretary and General Counsel for The Board of Pensions of the Presbyterian Church (U.S.A.). Headquartered in Philadelphia, the Board of Pensions offers a broad range of benefits to congregations, agencies, and affiliated institutions, serving more than 65,000 members nationally. Prior to joining the Board of Pensions, Vivian held the position of Chief Intellectual Property Counsel of Marsh & McLennan Companies, Inc., for which she worked for over 16 years. Her areas of expertise include intellectual property, software licensing, mergers & acquisitions, strategic investments, benefits, corporate governance, reinsurance regulation, records retention, and business entity management. Vivian has authored several articles on social justice issues, including “How AI and Facial Recognition Can Chill Access to Justice,” “Why Facial Recognition Technology is Flawed,” and “Environmental Racism: How Lawyers Can Help Close the Climate Gap.” Aside from her work with the Board of Pensions, Vivian chairs the New York State Bar Association’s Task Force on Artificial Intelligence and is a member of the Task Force on Combating Antisemitism and Anti-Asian Hate. In June 2021, Vivian was appointed as a delegate to NYSBA’s House of Delegates. Vivian also serves as a Director of Phillips Exeter Academy’s General Alumni Association.
You can connect with Vivian in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
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| Johann Wrede of Emburse: The Power of Experience | 08 Jan 2024 | 00:29:47 | |
Joining Laura on this week’s episode of ‘Speaking to Influence’ is Johann Wrede, Chief Experience Officer at Emburse. Johann shares how he manages group dynamics among key stakeholders to keep them from hijacking meetings with their own agendas so that his plan stays intact. In this episode you will learn:
24 Hour Challenge: Go to every person you run into in your business and ask them how the work they do impacts the customer experience. About Johann: As the first-ever Chief Experience Officer at Emburse, Johann is responsible for leading a cross-functional marketing and customer success organization, with the goal of delivering a world-class customer experience from first awareness through subscription renewal. Over the course of the last 25 years, Johann has written, implemented, sold and marketed a variety of customer database, CRM and customer experience (CX) products. An evangelist for customer experience, he has spoken to keynote and media audiences in 18 different countries. Prior to Emburse, Johann served as Chief Marketing Officer at Xactly Corporation. Before joining Xactly, he held several executive leadership positions within SAP Global Marketing, including the first-ever Creative Director for SAP. You can connect with Johann in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Dr. Laura Sicola: The Big Reveal | 02 Jan 2024 | 00:16:39 | |
Happy New Year! Dr. Laura Sicola is back with Part II: The Big Reveal. In this episode, she unveils her rebranding journey, discussing the issues and challenges her Vocal Impact brand had, and introduces the audience to her new brand: LauraSicola.com. In this episode you will learn:
Mentioned in the Episode: You can connect with Dr. Laura Sicola in the following ways:
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| Sneak Peek - What's Even Better than VIP? | 26 Dec 2023 | 00:21:30 | |
Dr. Laura Sicola: Sneak Peek- What’s Even Better than VIP? This week, join Dr. Laura Sicola for Part I of a two part series where she talks about defining and claiming your brand…or more specifically, HER brand! Join us for a sneak peek in the episode of an exciting development.
In this episode you will learn:
Mentioned in the Episode:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information.
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| Clate Mask of Keap: When It’s Time to Stop Trying to Persuade | 19 Dec 2023 | 00:32:33 | |
On this week’s episode of Speaking to Influence, join Clate Mask, CEO of Keap Small Business Automation, as he tells Laura about when he knew it was time to put his career on the line by giving an ultimatum to his company, rather than continuing the battle of trying to persuade. In this episode you will learn:
24 Hour Challenge: Have repeat conversations with someone when your message has not landed. Reflect on where there may have been a gap and try again. About Clate: NY Times best-selling author, Clate Mask, is the entrepreneur’s guide and the CEO and co-founder of Keap, the leader in small business automation software. Keap is an 8-time Inc 5000 winner and is widely used by savvy small businesses to grow with automation. Clate’s passion is helping small businesses conquer the chaos and grow their business using the Six Keys to Success. When Clate isn’t serving entrepreneurs and building Keap, he loves to spend time with his wife, Charisse, their six kids, and their grandkids. He also loves playing golf and watching sports, with serious passion for the Arizona pro sports teams. He is intimately familiar with the balancing act of entrepreneurs, which is what drove him to discover and teach the Six Keys. Because success as an entrepreneur means having a great business and a great life. Mentioned in the Episode:
You can connect with Clate in the following ways:
You can connect with Dr. Laura Sicola in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura’s Online Course: virtualinfluence.today
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| Dr. Shanil Ebrahim of Deloitte: From Clinical Epidemiologist to Consultant: Navigating Impact, Branding, and Leadership | 12 Dec 2023 | 00:37:37 | |
Laura welcomes Dr. Shanil Ebrahim, Partner at Deloitte Canada, where he shares how he learned how to stop using layers of technical jargon that were preventing clients from identifying clear, actionable next steps. In this episode you will learn:
24 Hour Challenge: Complete a personal ‘SWOT’ analysis: Strengths, Weaknesses, Opportunities, Threats that you are putting on yourself? What do you excel at? Where do you struggle or what criticism do you receive? Is there a need in your organization where you can step up? What obstacles do you currently face (real or perceived), and what changes can you navigate them?
About Dr. Shanil Ebrahim: Dr. Shanil Ebrahim is a Partner at Deloitte and leads the National Life Sciences and Healthcare Consulting Business in Canada, and served as a Clinical Epidemiologist and a Researcher at multiple institutions in Canada, USA, Switzerland and Netherlands. He is a trusted advisor to senior stakeholders in government, public, and private sectors, and leads complex business and tech-enabled transformations. Shanil is also deeply involved in his community as the Chair of Wellesley Central Residences, which offers supportive housing for low-income seniors and those living with HIV/AIDS, and a Board Director at the Children’s Treatment Network, which provides support for children with disability and developmental needs.
You can connect with Dr. Shanil Ebrahim in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Anu Muralidharan of Expensify: A Human ‘Swiss-Army Knife’ | 05 Dec 2023 | 00:33:44 | |
This week on ‘Speaking to Influence,’ Dr. Laura is joined by COO of Expensify, Anu Muralidharan, where Anu shares how she was able to build momentum in her company by having everyone identify their own unique value, and how it mattered in getting the company to their goal. In this episode you will learn:
24 Hour Challenge: Reflect on how you want to feel when you achieve success, and to consider if your current goals align with those feelings. What really would make you happy?
Mentioned in the Episode:
About Anu: Anu Muralidharan, a first-generation immigrant, arrived in the US burdened with $120,000 in debt. Today she is the COO and a board member at Expensify (NASDAQ: EXFY). Despite her success, Anu battled self-doubt throughout her journey. The promotion to VP, a title she ardently pursued, led her to a profound low marked by crippling depression. This pivotal moment forced her to redefine success and develop three guiding principles to navigate uncertainty. Now, armed with those principles, Anu empowers young women to embrace their strengths, silence their inner critic, and seek self-approval—a quest that unites and liberates humanity.
You can connect with Anu in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information. | |||
| Paul Comfort of Modaxo & Transit Unplugged: Leadership Triumphs in Transportation: Navigating Crisis, Building Respect, and Fostering Passion | 28 Nov 2023 | 00:32:47 | |
We welcome Paul Comfort of Modaxo and Transit Unplugged to this week’s episode of Speaking to Influence where he shares stories from his experiences running some of the world’s largest transportation and transportation technology organizations through potential powder-keg situations and refocused on new ‘north stars’ of safety, efficiency, reliability, and world-class customer service.
In this episode you will learn:
24 Hour Challenge: Sit down and take an inventory of yourself. Analyze: 1) what you’re good at (what are your skills?) and 2) what do you enjoy/what are your passions? Focus on where they intersect: your strengths, rather than focusing on improving your weaknesses.
About Paul Comfort: Paul Comfort serves as SVP and Chief Customer Officer for Modaxo Americas, one of the world’s largest transportation technology companies, and is host of the industry public transportation podcast, Transit Unplugged, heard in over 100 countries, and the new YouTube sensation Transit Unplugged TV show. Paul has authored three Amazon #1 bestselling books: “Public Transportation– From the Tom Thumb Railroad to Hyperloop and Beyond” and 2022’s “Conversations on Equity and Inclusion in Public Transportation”. His most recent bestseller is a cookbook – “Comfort Food”-- featuring recipes, stories, and photos from over 30 top public transportation leaders around the world. Paul also serves as Executive Director of the North American Transit Alliance. Mr. Comfort is an attorney, popular keynote speaker, and the former CEO of one of America’s largest transit systems, the Maryland Transit Administration (MTA) in Baltimore. He has also served as an elected County Commissioner and County Administrator for two Maryland counties. Mr. Comfort is the recipient of the U.S.A’s top individual transportation honor: The American Association of State Highway and Transportation Officials’ (AASHTO) “President’s Award”.
You can connect with Paul in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Melissa Schoger of Avery Dennison: "Navigating Mixed Messages: A Finance VP's Journey to Clarity and Collaboration" | 21 Nov 2023 | 00:27:29 | |
On this week’s episode, Melissa Schoger, Vice President of Finance for Identification Solutions and Vestcom at Avery Dennison talks with Laura about how she helped teams overcome an instance of mixed messaging to achieve mutual understanding. In this episode you will learn:
24 Hour Challenge: If you consider yourself an introvert, challenge yourself to be more vocal in team meetings. Alternatively, if you are an extrovert, give the spotlight to a quieter member of the group.
About Melissa Schoger: Melissa Schoger serves as a VP at Avery Dennison in their investment and business divisions. She previously worked for almost two decades at RPM International where she held fully integrated P&L responsibility including Finance, Sales & Marketing, Research & Development, Manufacturing Operations, Distribution, and Customer Service, transforming and consolidating 5 distinct subsidiary companies operating in 25 countries into 1 pan-European division during her tenure as well as managed the budget of a large division within a reportable segment of RPM and led 1,400 employees. She holds her MBA in Business Administration from The Wharton School and her B.A in Accounting from Ohio Wesleyan University.
You can connect with Melissa in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information. | |||
| Chantal Capodicasa of TD Bank: Speak Up! | 14 Nov 2023 | 00:33:37 | |
Laura welcomes Senior Vice President of TD Bank, Chantal Capodicasa, to talk about how she found the courage to speak up in defense of her team and challenge a directive in a time of crisis. In this episode you will learn:
24 Hour Challenge: In your next meeting, if you’re usually one of the quiet participants, speak up! Ask a question, share a best practice, or encourage participation from other teammates. About Chantal Capodicasa: Chantal Capodicasa is a Senior Vice President for TD Bank, and is the Regional Vice President for Commercial Banking in Southern New Jersey. Chantal began her career in banking with the former Wachovia Bank (now Wells Fargo) in 2004. Today she leads a team of dedicated commercial and small business relationship managers as well as customer sales associates who provide legendary experiences and trusted advice around all aspects of commercial financial needs to TD Bank customers throughout Burlington, Camden, and Mercer counties. Chantal is very active within the TD Bank internal team member networks, participating as a mentor for the Take the L.E.A.D program which is aimed at developing and advancing women in TD's commercial bank, as a mentor for the Impact program, a mentor for the RVP development program, and a mentor for the Relationship Manager Associate program. She also serves on the internal Business Action Committee for the TD Bank and Project Search partnership which focuses on preparing young people with significant disabilities for success in competitive integrated employment and is also an advocate for the Military Spouse Employment Partnership and Veterans recruitment.
Chantal earned her BS in Finance from the University of Connecticut. She currently serves on the boards for the Burlington County Regional Chamber of Commerce, the YMCA of the Pines, the Princeton Regional Chamber of Commerce (Treasurer) and the Medford Business Association (President). Most recently, Chantal is the recipient of the 2023 Outstanding Women's Business Executive honor from the Burlington County Regional Chamber of Commerce Voice of Business awards and was the 2022 Southern New Jersey Golf Classic Honoree for the Alzheimer's Association. Chantal is also active within the NJ State Veterans Chamber of Commerce, is a foster for the Burlington County Animal Alliance and has been an assistant coach for the Medford Youth Athletic Association track team. Chantal's husband, Col Michael Capodicasa, is a veteran pilot and still serving with the USAFR today. Chantal and Michael live in Medford, NJ with their two sons.
You can connect with Chantal in the following ways:
You can connect with Dr. Laura Sicola in the following ways:
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information. | |||
| Charlie Saffro of CS Recruiting: Asking the Right Questions | 07 Nov 2023 | 00:32:00 | |
Our newest episode of Speaking to Influence features Charlie Saffro, CEO and Founder of CS Recruiting, who talks about the importance of resourcefulness and curiosity in a job interview, and how to do it by doing your research on social media and asking the right questions…and even shares what thos best questions are! In this episode you will learn:
24 Hour Challenge: Think about the people in your life who make a difference. Who are two people who don’t know each other, who NEED to know each other? Make the introduction!
About Charlie Saffro: Meet Charlie, a passionate recruitment expert and CEO of CS Recruiting, a thriving multi-million dollar organization with over 40 talented recruiters. With a mission to empower individuals to reach their potential, Charlie is a recognized Logistics industry expert serving clients from Fortune 50 companies to SMEs. Her focus on creating lasting connections extends to personal development, mindfulness, and supporting women in the workforce. Charlie, a proud mother of three, brings a wealth of experience and dedication to making meaningful connections to her work and beyond.
You can connect with Charlie in the following ways:
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| Ossa Fisher of Aurora Tech: Listen First | 31 Oct 2023 | 00:37:05 | |
Joining Laura on this week’s episode is Ossa Fisher, President of Aurora Innovation, where Ossa shares the multi-faceted pow rapport-building techniques to uncover the real problem and get people on board, resulting in enthusiastic participation. In this episode you will learn:
24 Hour Challenge: Next time you’re in a group setting, and there’s a lull in the conversation, try not to break the silence. Observe who is the first to break the silence and what insights you can glean from it. What did you learn from someone else that you might not have learned by jumping in to fill the silence?
About Ossa Fisher: Ossa Fisher is the President of Aurora, a company focused on delivering the benefits of self-driving technology safety, quickly, and broadly. She brings more than 20 years of leadership experience in strategy, operations, and business functions that are foundational to her role at Aurora, where she is responsible for overseeing the development and maturation of the company’s commercial operations. Prior to Aurora, Ossa spent eight years as President & COO of Istation, a leading education technology provider, and two years as Senior Vice President of Strategy & Analytics at Match. In addition, Ossa spent almost a decade at global consulting firm Bain & Co, ultimately serving as a Partner in the Technology, Media and Telecom practice. She began her career as an investment banking analyst at Goldman Sachs. Ossa has been recognized by multiple organizations, including, “40 under 40” Corporate Directors to Watch by NACD (National Association for Corporate Directors); “Women in Technology” award from the Dallas Business Journal; “Dallas 500” by D CEO and “Future 50” by Dallas Innovates. She holds a bachelor’s in economics from Yale University, an MBA from Stanford Graduate School of Business, and a master’s in education from Stanford Graduate School of Education.
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| Erik Ryan of Iron Mountain: The Power of ‘No’ | 24 Oct 2023 | 00:31:34 | |
This week’s episode of Speaking to Influence is with guest Erik Ryan, Senior Vice President and CFO of Iron Mountain, in a conversation that focuses on the power of ‘no’. In this episode you will learn:
24 Hour Challenge: Say ‘no’ to requests for 24 hours to understand your values and prioritize effectively.
About Erik Ryan: Erik Ryan is the Finance leader Iron Mountain's Global Records & Information Management business. Erik joined Iron Mountain after 19 years with General Electric, where he was focused on long-cycle product line financial management - partnering with teams to drive margin, cash, and improve the commercial position of franchise products such as the T700 rotorcraft engine, GEnx jet engine, and HA-class gas turbine. Erik holds board and advisory roles with small businesses and nonprofits focused on social impact. Outside of work, Erik spends time with his wife Susan and two daughters, Adelaide and Hazel. Erik holds a B.A. in Economics and Political Science from Wake Forest University and an MBA from Yale University, with a focus on sustainable business development.
You can connect with Erik in the following ways:
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| Mary Ellen Harris of Kreischer Miller: Shifting Paradigms in Corporate Culture Through Respect, Vulnerability, and Integrity | 17 Oct 2023 | 00:32:37 | |
Laura sits down with Mary Ellen Harris, Chief Human Resources Officer at Kreischer Miller, to discuss how she is shifting the paradigm on aspects of corporate culture to one valuing vulnerability and integrity in the workplace to champion employees with a culture of respect.
In this episode you will learn:
24 Hour Challenge: Identify a book that you’ve had on your list..and just start!
About Mary Ellen Harris: Mary Ellen has over 30 years of professional experience providing strategic human resources leadership to a variety of businesses. She is regarded as an expert in the areas of leadership, talent acquisition, employee relations, talent development, talent retention, change management, and company culture enhancement. Mary Ellen subscribes to the Servant Leader philosophy; she actively engages in mentoring, coaching and encouraging others. Mary Ellen is an advocate for communication access for the deaf and hard of hearing community and is a leader on the firm’s Diversity, Equity, and Inclusion (DEI) Council as well as its women’s network, RISE (Retaining, Investing in, Supporting, and Empowering the Women of Kreischer Miller). Mary Ellen joined Kreischer Miller in 1999. Prior to working for Kreischer Miller, Mary Ellen was the Vice President of Human Resources at a mid-sized software development company headquartered in Fort Washington, PA, where her responsibilities included talent acquisition, talent development, and talent retention as well as providing executive leadership for the organization. You can connect with Mary Ellen in the following ways:
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| Laura Liotta of Sam Brown Healthcare and Communications Agency: Unveiling Truths in Healthcare PR: Celebrity Myths, Client Collaboration, and Patient Voices | 10 Oct 2023 | 00:31:23 | |
Laura is joined this week by Laura Liotta, President of Sam Brown Healthcare and Communications Agency, where they discuss misconceptions of healthcare PR and the importance of authenticity in communication with clients, patients, and the team. In this episode you will learn:
24 Hour Challenge: Curate your social media feeds to control how you are influenced. Follow positive thought leaders such as Mel Robbins, Oprah, Tony Robbins, Simon Sinek, and Brene Brown. About Laura Liotta: Laura Liotta is the President of Sam Brown Inc. Healthcare Communications, which she founded in 1999. She is an accomplished healthcare public relations and corporate communications executive with 35 years of experience supporting all sectors of the healthcare industry. Sam Brown Inc. is a fiercely independent, mid-size agency with deep expertise and experience helping a wide range of early- to late-stage biotechnology and pharmaceutical clients communicate their value through all phases of development and direct to patients. The agency has helped numerous public and private companies tell their story creatively and strategically through analytics, public and media relations, outstanding creative services, and digital and social media within the life sciences space. Laura is an experienced and well-respected media and presentation trainer to a variety of spokespeople, including CEOs and executive leadership teams, Board members, Scientists, KOLs, Advocacy, Celebrities and Patients. Laura started her public relations and public affairs career at DuPont Merck, Nexell Therapeutics and Smithkline Beecham. She is a graduate of Rowan University with a BA in Communications with Public Relations specialty. She lives in Villanova, Pennsylvania, is most proud of her 3 children and the Sam Brown team. Link talked about on the podcast:
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| Chris Hall of Stacuity: Silencing the Skeptics | 03 Oct 2023 | 00:31:29 | |
This week,Chris Hall, Chairman and Co-Founder of Stacuity Ltd. describes the In this episode you will learn:
Chris shared his experience of convincing skeptical, traditional telecom engineers about the significance of embracing the internet, which ultimately led to successful implementation and adoption.
Chris also challenged the listeners to practice concise communication in their own
In 2000, he led a ground-breaking project to build and launch Europe’s first commercial In 2011 he returned to his entrepreneurial roots. He is an active angel investor with a He is also a Board member/advisor for companies across various sectors and is You can connect with Chris in the following ways:
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| Matt Kraft of Mosaic Learning: Whether Human or AI - It’s All About Connection | 26 Sep 2023 | 00:36:02 | |
This week, Matt Kraft, COO of Mosaic Learning, discusses how he rallied his team through a 17-hour marathon to overcome a total system collapse in the 11th hour before the very first earnings call for their new CEO.
In this episode you will learn:
24 Hour Challenge:
About Matt Kraft : With a career spanning more than 2.5 decades and billions in enterprise value creation, Matthew Kraft believes in the power of harnessing technology to drive ecosystem change. Matthew presently serves as the Chief Operating Officer of Mosaic Learning, Inc, the leading provider of eLearning Platforms to the Union and Member Trade Organizations. Prior to joining Mosaic Learning, Matthew served in Executive Capacities for Bonterra, Inc. (acquired by Apax Partners), StraighterLine, Inc, (acquired by BV Investment Partners), and Crawford Media Services, Inc. Prior to Crawford, Matthew served in Management Positions with Advertising.com/Aol (acquired by Apollo Global) and Web.com (acquired by Clearlake Capital.) Previous to that, he served in various capacities for J/K Foods, Inc. and its Affiliates in North Dakota. In 2012, Matthew successfully merged J/K Foods with an entity primarily controlled by Coborn’s, Inc. of St. Cloud, MN. Matthew graduated from Vista Equity Partners' High Potential Executive Leadership Program in 2017. He is a prior recipient of the Education 2.0 Leadership Awards, along with Business Man of the Year (GA.) Matthew attended the University of Washington and graduated Magna Cum Laude from Georgia State University in 2005. He appeared as a nerdy student in 2003’s Dumb and Dumberer: When Harry Met Lloyd
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| Dr. Richard Santiago from the U.S. Army: Being a Change Agent When the Odds are Against You | 19 Sep 2023 | 00:34:15 | |
On this week’s episode we are honored to have Dr. Richard Santiago, CFO of the U.S. Army Intelligence and Security Command (INSCOM) who shares how he had to become a change agent in order to implement massive digital transformation across more than one hundred locations around the world that absolutely could not afford to fail. In this episode you will learn:
24 Hour Challenge: Ask three people for feedback on your communication effectiveness.
About Dr. Richard Santiago: Dr. Richard Santiago was born in San Juan, Puerto Rico. He is a bicultural leader who has internalized the cultures from both Puerto Rico and the United States (US). He holds a PhD in Business Management with specialization in Leadership from Capella University; and a MSA with specialization in Leadership from Central Michigan University. Dr. Santiago has over 33 years of leadership experience. He is currently the Director of Global Finance Operations / Chief Financial Officer (CFO) at the US Army Intelligence and Security Command (INSCOM) while supporting global intelligence and security operations. He is also the Vice President of Education at Prospanica DC as well as the Founder of the Bicultural Leadership Coach, LLC. From 2009 to 2010, he served as the President of the American Society of Military Comptrollers (ASMC), Mount Vernon Chapter. Dr. Santiago retired from the Army in 2015 as a Lieutenant Colonel after 25 years of active service. During his time in the military, he served with the Chairman of the Joint Chiefs of Staff (CJCS), Multi-National Forces, and North Atlantic Treaty Organization (NATO) partners. For over 10 years, he worked in multicultural environments abroad in locations such as Afghanistan, Iraq, Saudi Arabia, Germany, Bosnia, and Hungary, among others. Some of his job assignments included: (a) Commander for Finance Operations in support of Multi-National Forces, Baghdad, Iraq; (b), Fund Manager in support of NATO, Kabul, Afghanistan; (c) Finance & Accounting Officer and Liaison Officer to the Saudi American Bank, Riyadh, Saudi Arabia; and (d) Defense Resource Manager in the Joint Staff, the Pentagon, Washington, DC.
You can connect with Dr. Richard Santiago in the following ways:
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| Smitha Murthy of Beagle Security: A Leader Who Lifts Up | 12 Sep 2023 | 00:31:26 | |
Joining Laura this week is Smitha Murthy, CEO of Beagle Security. Smitha shares the steps she took to build rapport with key decision makers early in her career in order to be recognized as someone truly ready for a leadership role. In this episode you will learn:
24 Hour Challenge: Think back on your life and enumerate all the people who have had an impact on your life (both positive and negative) and how that has shaped your leadership style. Are you actively leading the way you would want to? If not, how can you recalibrate? About Smitha Murthy: Smitha has 27+ years of industry experience as a Product Management Executive and General Manager and currently holds the position as the CEO of Beagle Security - an automated AI-driven comprehensive penetration testing platform. With expertise in driving innovative customer experiences through Data Science and Analytics and Digital Transformation, she has a successful track record of managing and growing multi-million-dollar product lines and P&L, commercializing digital products from concept to launch for multiple organizations in the Silicon Valley. Before taking on the role as CEO at Beagle Security she was the VP of Product and Portfolio Management at Oracle Health. Smitha has previously worked at McAfee, CA Technologies, NetApp, ADP and Axtria, bringing a unique blend of expertise in growing startups & enterprises alike. She also acts as an advisor for multiple startups. Smitha was shortlisted for the “Digital Leader of the Year Award” by Women in IT Awards Series in 2020. She served as an executive sponsor for Oracle’s Professional Asian Leadership, a Board Member for Axtria Women’s Network and previously was part of ADP’s Women in Leadership.
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