Explore every episode of the podcast Spapreneur Podcast
| Title | Pub. Date | Duration | |
|---|---|---|---|
| More Money Less Work - Erinn Bridgman on Money Mindset & Management | 10 Nov 2021 | 00:34:18 | |
Are you a spa owner still struggling with trading time for money? Erinn Bridgman is a Strategic Money Mastery Coach and is teaching us how you can work less hours while earning more! She is also helping us overcome our limiting beliefs around money and write a new story for ourselves and businesses as Spapreneurs®
Topics Covered: HOW TO BE COMFORTABLE WITH RISK HOW TO BE GOOD WITH MONEY EVEN IF YOU "DON'T LIKE NUMBERS" HOW TO OVERCOME LIMITING BELIEFS BREAKING GENERATIONAL CURSES HOW TO MAKE YOUR MONEY WORK WITH YOU Resources Mentioned: Join Ramona for the 2021 Massage Boss Summit | |||
| Specializing to Build a Business Without Burnout | With Annie Schuessler | 03 Nov 2021 | 00:43:39 | |
On today's episode I am interviewing Annie Schuessler, AKA The Rebel Therapist. She is sharing her advice to build your business with the structure, the methods and the modalities that you want to specialize in. Annie has been running a successful private practice for over 20 years, and has mentored other therapists in their businesses for 10 years. This episode is jampacked with valuable information! We Are Going Over: How to find your specialty How to avoid burnout Mindset issues that are holding you back from charging what you're worth Building a business based on what YOU truly want Resources Mentioned: | |||
| Why You Shouldn't Crowd Source Business Advice | 27 Jul 2021 | 00:15:50 | |
On today's episode of the Spapreneur® Podcast, Ramona Rice is back with her excuses series and the excuse of not knowing where to seek business information is the topic. As part of the Spapreneur excuses series we’re going to talk about one of the things a lot of you do to make excuses for not getting the goals you want. There is an epidemic of crowdsourcing for business ideas in our industry and Ramona is here to call it out. Topics Covered
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| Setting Better Goals for Your Business | 30 Jan 2019 | 00:38:30 | |
On today’s podcast, we’re talking about goals. How to create them, how to follow up on them and when you need to make a U-turn. It’s not too late to set goals for 2019 because you can create new goals anytime you want. This episode is brought to you by Gusto! Gusto is the… | |||
| How to Use Video Marketing With Animoto’s Jason Hsiao | 23 Jan 2019 | 00:44:53 | |
Video marketing is everywhere and when the Spapreneur’s favorite video-making platform Animoto wanted to come on the podcast, well let’s just say Ramona fangirled a bit. Here’s the reason why – Animoto is the EASIEST tool for making super cute videos and luckily Jason Hsiao the Chief Video Officer at Animoto was a terrific guest.… | |||
| How to Make the Best Schedule with Acuity Scheduling’s Gavin Zuchlinski | 16 Jan 2019 | 00:40:09 | |
Did you know that Acuity Schedule was created by a son trying to help his massage therapist mom? Well, it’s true and we get the full story on today’s podcast! Gavin Zuchlinski is the founder of Acuity Scheduling, the slickest way for businesses to automate and manage their appointments online, allowing clients to schedule themselves.… | |||
| Cyber Security for Massage Therapists and Aestheticians | 01 Jan 2019 | 01:02:16 | |
On today’s episode, we’re speaking with Dan Banker cybersecurity expert and husband of the fantastic Chicago Beth. He can explain very technical issues without mansplaining but still dumbing it down enough for us to learn who we need to protect ourselves from and best practices. Build a fence around your cyber life to protect you and… | |||
| Spapreneur Live 2018 Recap! | 05 Dec 2018 | 00:50:16 | |
On this episode, we are talking all about Spapreneur Live! It was so much fun and powerful for our live attendees. From the speakers to the swag bags, to the amazing food it was a powerful experience that the Spapreneurs want you to experience in a small dose. Topics Covered When we become our mothers… | |||
| Does multi-level marketing work for you? | 28 Nov 2018 | 00:30:29 | |
On today’s episode, we’re talking about shopping and retail. Too many of you are turning to multi-level marketing companies to provide retail items for your business. Real business owners choose great wholesale products that will delight their clients. If you’re running your own business why are you trying to build someone else’s dream? Topics Mentioned… | |||
| What is it really like to work with the Spapreneurs? | 21 Nov 2018 | 00:47:01 | |
On today’s podcast, we have a special co-host again because Sessy is in France! Ly’ric Barnes our actual Spa Director from DeStress Express is on the show today. He’s a Spapreneur favorite for a reason, he’s the one who is responsible for keeping the lights on and making sure Sessy isn’t too crazy. If you’ve… | |||
| What Money Blocks Are Holding You Back? | 14 Nov 2018 | 00:54:33 | |
On today’s episode, we welcome our first guest EVER! Rebecca Brumfield from Badass Bodyworkers is Ramona’s co-host today and she brings the heat! Rebecca is amazing when it comes to marketing ideas and kick the butts of massage therapists who need some good inspiration. Rebecca has one of the largest Facebook Communities in the world… | |||
| Should you offer discounts? | 07 Nov 2018 | 00:29:32 | |
On today’s episode of the Spapreneur Podcast Ramona and Lynn are talking about offering discounts to special interest groups. We love all our servicemen, teachers (Ramona is married to one), and other first responders, but if you offer it to them then where do you stop? We dive into the group discount programs, should you… | |||
| Are paid ads good for your business? | 31 Oct 2018 | 00:35:59 | |
On today’s episode, we’re talking about a question directly from our Spapreneur Podcast Fans Community on Facebook. This time of year we start getting rolling towards the holiday season and a lot of you are thinking about using ads as part of your plan. Are paid ads worth it? The Spapreneurs are discussing that today.… | |||
| Creating More Time By Creating Repeatable Systems | 20 Jul 2021 | 00:41:08 | |
On today’s episode of the Spapreneur Podcast we welcome Tracy Morgan (no not the 30 Rock one). Tracy's mission is to ensure entrepreneurs always have time for what matters most- in biz and life. This message struck to her core when a jet-setting career (and a 100 year flood!) got between her and her new-born baby. Becoming a mother re-shaped her life and her choices. It was the turning point that pivoted her from a successful corporate consulting career to creating Tracy Lynn Morgan.com, an on-line consulting company focused on helping heath coaches, consultants & practice owners scale-up their profits while scaling-back their hours. Using her 14+ years of Lean Process Improvement & Behavior Change expertise, she now helps Health Entrepreneurs set-up systems that deliver exceptional client results that attract, retain and create raving-fan clients who become their brands most powerful marketing tool. She created her signature "Time To Profit" method, to help CEO's & practice managers free up time to build a more profitable business around a lifestyle they love... and always have time for what matters most. | |||
| When You Outgrow Your Mentors | 24 Oct 2018 | 00:37:16 | |
On today’s episode, we talk about what happens when you outgrow your mentors or they actually cause new problems within your business? Lynn is dealing with a situation in her own business that will hopefully help you as you’re growing your own team. You need to surround yourself with peers who are a step ahead… | |||
| How to balance the love of your business and your love life | 17 Oct 2018 | 00:33:30 | |
On today’s episode, we’re talking about relationships and your business. You are the monarch of your business but your spouse might need to have a say in your business. How do you manage your marriage while trying to grow a business? More importantly, how do you turn it off when you get home? The people… | |||
| The right language will get your clients back | 10 Oct 2018 | 00:34:03 | |
On today’s episode, we’re talking about the language we use in our business. You can’t be wishy-washy when it comes to wanting something from clients. You don’t want to sell to your clients, but your clients have needs. When you have the knowledge to provide them relief, why would you be so selfish to not… | |||
| How do you deal with change in your business? | 03 Oct 2018 | 00:39:00 | |
On this episode, we’re talking about making changes in your business. There are times when you need to set back, but there are times where you need a clear forward direction. Change can sometimes be uncomfortable but if you don’t adapt your business will die. Topics Covered Your body is made by God and Dr.… | |||
| Dealing With Imposter Syndrome | 26 Sep 2018 | 00:38:24 | |
On this episode, we talk about how to overcome and deal with imposter syndrome. Imposter syndrome is a real thing in business – but it often takes too long to recognize that you’re not an imposter but a real deal business owner. Claiming the area as an expert is one of the most incredible things you can… | |||
| How to Create Packages and Menus for your Massage and Aesthetican Business | 19 Sep 2018 | 00:29:58 | |
On today’s episode, we’re going over how to put together a spa menu. For some reason, this is one of the TOP questions in the spa Facebook groups, but putting together packages and spa menus that are client friendly are critical for increasing sales for you. Topics Covered Sessy shows her age No one… | |||
| Getting Involved for Your Business | 12 Sep 2018 | 00:35:10 | |
On today’s episode, Sessy and Ramona are renewed and ready for a hot topic – politics. You wouldn’t think that politics would matter in our profession but it does if you’re a small business owner. Rules and regulations from local and state governments effect and organizations like the AMTA, schools, and even conventions have a… | |||
| It’s Time to Prep for the Holiday Season | 05 Sep 2018 | 00:23:57 | |
On today’s podcast, we’re talking about the big thing that’s coming up – Holiday Season. Gift certificates and money, oh my! Now is the time to get ready to prep for the busiest season for getting money. Don’t wait. Planning now will save you time and help you make more money. Topics Covered The Holiday… | |||
| How to get that focus back on your business | 29 Aug 2018 | 00:25:45 | |
On this episode, we talk about getting refocused back into your business. Sometimes after summer or distractions of life, you need to re-sharpen the brain and get laser focus on the business. When you get a little bit lost how do you get back on the path to success? We’re going over all of these… | |||
| It’s Time to Come up with Fall Marketing Ideas | 15 Aug 2018 | 00:32:19 | |
On this episode, it’s almost pumpkin spice season! Seriously what are you going to do to get ready for Fall Marketing! This is a great time to look at new modalities, new skin care products and treatments to add. What are you going to serve to clients? Seriously say hello to Autumn y’all with profits… | |||
| How to Teach Client Retention to Your Staff | 13 Jul 2021 | 00:18:34 | |
On today's episode of the Spapreneur® Podcast, Ramona Rice is taking you through the steps of training your staff to focus on client retention. According to Harvard Business Review, a 5% increase in a small business's customer retention rate can increase the business's revenue by up to 95%. Subscribe to the podcast on Apple Podcast, Spotify, or your favorite podcast app. Topics Covered:
Resources Mentioned | |||
| What They Should Really Teach in Spa School | 08 Aug 2018 | 00:31:15 | |
On this episode, it’s back to school time for many of the tiny humans in your life, but many people are starting massage or skin care school which is amazing. But, why aren’t certain subjects not covered that are needed for a successful business? Today we’re talking about what things should be covered in spa… | |||
| Dealing with Death and Clients | 01 Aug 2018 | 00:23:30 | |
On this week’s episode, we cover a very personal situation with clients, when a client faces death. When you’re in this business long enough you will deal with clients facing death themselves or within their circle. How you can support the client and the client’s family during this time will matter. We give our own… | |||
| How to find balance when owning your business | 25 Jul 2018 | 00:29:04 | |
On today’s episode, we talking about how to do balance work and real life. Sometimes it feels like a seesaw when it comes to trying to be successful in business and in life. What do you need to do to find rest in both? You can’t be 100% focus on your business all the time.… | |||
| How to Fire a Client | 18 Jul 2018 | 00:26:52 | |
On this episode of the podcast we’re talking about a hot topic directly from our Spapreneur Community – how to fire a client! It all depends on the situation really. Sometimes it means you have to have a difficult discussion. Having the skills to handle this particular situation is when you know you’ve become an… | |||
| How to Motivate Team Members | 11 Jul 2018 | 00:32:07 | |
On today’s episode of the Spapreneur Podcast, we talk about motivating employees and independent contractors in your business. Sometimes you have to accept the fact the people you partner within your business will not do it exactly the way you will. Building a team around you that is motivated and ready to work can be… | |||
| Question and Answer Time from the Spapreneurs | 27 Jun 2018 | 00:59:50 | |
On today’s episode, we’re at 50 episodes! Episode 050 is all about you, questions directly from you about how we run our business as a family without drama (spoiler alert oh there was so much drama) to Lynn’s favorite wine. This episode is all about who we are as business owners and women. Topics Mentioned… | |||
| How to Deal with Competition in Your Business | 20 Jun 2018 | 00:43:35 | |
On today’s episode, we’re talking about competitors. They are a pest and so annoying, but what do you do about them. How can you ignore them? It might be the greatest form of flattery to have imitation but we call shenanigans. When people copy your stuff it’s frustrating. Today’s episode we’re going over all the… | |||
| How to Handle Clients When They Lose Their Minds | 13 Jun 2018 | 00:34:20 | |
On today’s episode, we’re dealing with crazy clients. You know them, the ones that are high maintenance clients that you dread coming in. Find out ways to take control these clients or send them to the door. How to avoid unreasonable accommodations and avoid the abuse. Topics Mentioned More May Massacre – we know you’re… | |||
| How to Find Time to Work on Your Business | 06 Jun 2018 | 00:27:00 | |
On this episode, we talk about finding the time and the energy to handle your business when things get out of control? It’s going to happen, no matter how much you prep and plan there will be days when everything just fails. As a business owner, you’re going to have to adjust and roll with… | |||
| Are You an Employee in Your Business? | 30 May 2018 | 00:28:01 | |
On today’s episode, we talk about the choice to be a business owner or an employee in your business? The mindset shift that needs to happen to take ownership of your business, so you make decisions like a business owner and not an employee. Once you make that shift, it’s impressive what you’re going to be… | |||
| What Excuses Are Holding You Back? (Excuses Series) | 07 Jul 2021 | 00:25:03 | |
On today's episode of the Spapreneur® Podcast, Ramona Rice is kicking off the Spapreneur® Excuses series. Excuses are easy but working towards your goals takes effort, time, and luck. In this episode of the Spapreneur® Podcast, Ramona Rice is going to go over some common excuses she sees in the spa world and how to overcome them. Topics Covered:
Resources Mentioned:
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| The Real Price of Enforcing Your No Show Policy | 23 May 2018 | 00:34:25 | |
On today’s episode, we talk about the real cost of enforcing your no-show policy. Yes, you should have a no-show policy that isn’t the problem but sometimes for special clients, your super regulars are it worth it to charge for the one time they miss? We’d love to know your thoughts. Topics Covered There is still time… | |||
| How to Respond to a Negative Review | 16 May 2018 | 00:33:38 | |
On today’s episode, we use a real example of a negative review that we really didn’t earn. How you respond and build your online reputation can mean the difference between more clients or empty books. What are the things we need to take responsibility for and when is it a time to say you’ve done… | |||
| What To Do When Business is Slow | 09 May 2018 | 00:31:47 | |
On today’s episode, we talk about the peaks and valleys of running a business. Spring has sprung which means clients are spending more time outdoors and less time in your business. Keeping calm and use this season to your advantage. Don’t be afraid of slow business, use it to your advantage. Topics Covered The clients… | |||
| How to Delegate to Grow | 02 May 2018 | 00:40:14 | |
On today’s show, we talk about how do you ask for help and when. At the beginning of your career you probably have to do everything, but eventually, you’re going to need some help. Your time is more valuable than you think so learning how to delegate can be a big win. Topics Mentioned Learning to… | |||
| The Subtle Ways Clients Take Control | 18 Apr 2018 | 00:34:54 | |
*** We recorded an episode 40 but somehow in the technology it got lost. So you’re not going crazy, it’s really not there. Enjoy this week’s episode*** On today’s episode, we talk about how some clients control the room in ways outside of sexual abuse. Lots of different ways clients try to take control of… | |||
| How to Take Control of Your Treatment Room | 11 Apr 2018 | 00:33:02 | |
On this episode, we might actually offend you but Lynn gets real about appropriate client behavior and what is your limit. In this #metoo world sometimes it appears that a client is misbehaving but is he? While we want you to always have personal boundaries and stay within the limit of the law, but we… | |||
| There Are No Good Spa Workers Anymore (NOT!) | 04 Apr 2018 | 00:27:03 | |
On today’s episode, we talk about what you’re doing to attract and retain great spa employees and independent contractors. Sometimes the energy you put out is attracting the wrong person to join your team. This podcast we talk about how to deal with dealing yourself so you can better deal with your staff. Topics Covered… | |||
| The Differences in Independent Contractors and Employees in Day Spas | 29 Mar 2018 | 00:29:52 | |
On today’s podcast, we feed the therapists soup and talk about the difference between independent contractors and employees. The differences are very clear and not because you have brand standards but the independent contractor can have opinions too. Both can work but you need to be clear about what your local and state laws say… | |||
| Don’t Let Technology Get In The Way of Client Care | 07 Mar 2018 | 00:28:52 | |
Today we’re talking about making sure your technology to help clients actually helps your clients. Client care is everything for the foundation of your business, don’t let the tech get in the way. We take a lesson from a real-life experience and put it towards our own business and yours. Technology is an important aspect… | |||
| How to Help a New Spa Professional When They Join Your Business | 28 Feb 2018 | 00:41:06 | |
On today’s episode, we’re finally somewhat recovered from Valentine’s Day but Sessy has one more adventure with dryers. But, the real bulk of the episode is inspired by our Facebook Group member Chelsea. Chelsea wanted to know how to help a brand new massage therapist build her books. Topics Covered Ramona realizes she can’t do… | |||
| 13 Essential Books Every Spa Owner Need to Consume | 30 Jun 2021 | 00:18:41 | |
In today's episode of the Spapreneur® Podcast, Ramona dives into her favorite topic - reading. Yes, Ramona is an avid reader and will try to read close to 90 books this year. So much of her success as a business owner leads back to books she has read. And since she gets asked all the time, here are the 13 Essential Books The Essential 13* The links to these books will not send proceeds to Spapreneur® or Ramona directly. Instead, she uses the Amazon Smiles donation link to support her favorite charity, The Muse Writers Center. * 1. Profit First by Mike Michalowicz is a required book for Spapreneur® because this accounting system changes lives and builds accountability and wealth. 2. The Pumpkin Plan by Mike Michalowicz. Yes, another Mike book teaches how to focus on the right clients who bring in the best returns. It helps break the idea that the client is always the right myth. 3. Virtual Freedom by Chris Ducker - Chris was a personal mentor and coach to Ramona at the beginning of Spapreneur, and he taught her how to use assistants. Suppose you need help on how to find and hire, this a good book to start. 4. Content Machine by Dan Norris - this book is the OG guide on using content marketing. 5. The 12 Week Year by Brian Moran - Get more done in 12 weeks than others do in 12 months - this program is great for helping focus on key goals and priorities. 6. Your Best Year Ever - Michael Hyatt - a guide to help you stick to goals and things you want to pursue. 7. Finish by Jon Acuff - it's easy to start on a path of goals but difficult to finish. In this book, you'll learn how to make goals that you can actually achieve. 8. | |||
| How to Roll with the Punches for Your Day Spa | 22 Feb 2018 | 00:33:34 | |
On this episode, it’s full of helpful tips like stop worrying about matching your stuff and have a plan for overcoming what we go through in this episode. We’ve survived Valentine’s Day – and rolled with the punches. You can too! Between therapists not letting us know that stuff is missing from there not letting us… | |||
| Communication is your best business building tool | 14 Feb 2018 | 00:41:19 | |
On today’s episode, we celebrate communication in your business. In everything, you do in life, communication matters. Being clear, concise in running your own business is one of the most important things about your business. Expanding your business means that you as an owner have to be very clear in your expectations. Communicate to yourself… | |||
| How to Convert Once a Year Clients into Regular Clients | 08 Feb 2018 | 00:22:36 | |
We got the date wrong – it’s the week before – it’s going to be okay, we’re really good at helping spa workers get more clients, not checking dates. On today’s episode, we learn about eating shorts when you can’t find the right decor for your spa. Valentine’s Day is on a Wednesday this year,… | |||