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Explore every episode of the podcast SHRM All Things Work

Dive into the complete episode list for SHRM All Things Work. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Josh Groban: A Heart-to-Heart on Creativity at Work02 Sep 202500:35:37
Creativity isn’t just for artists — it’s a catalyst for innovation and building resilient teams in today’s workplaces. Grammy, Tony, and Emmy-nominated singer/songwriter/actor Josh Groban shares how arts education shaped his leadership and inspired the creation of his Find Your Light Foundation focused on developing well-rounded talent. Learn why fostering creativity boosts problem-solving and adaptability, how AI can be used to enhance it in new ways, and what leaders can do to nurture artistic thinking and curiosity to fortify future-ready organizations. Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Is Psychological Safety Just Wishful Thinking — or a Winning Strategy?26 Aug 202500:27:21
Picture a workplace where every idea is welcome, mistakes are opportunities for growth, and diverse perspectives are genuinely valued. Daniel Shore, Ph.D., a behavioral scientist and cofounder of MultiTeam Solutions, discusses how psychological safety helps build healthy, high-performing teams. Shore also works through a few real-world workplace scenarios where conflicts arise and emotions run high — to model how he’d approach each challenge in a way that fosters psychological safety and civility while driving accountability, collaboration, and growth. Resources from this week’s episode: 2025 Civility Index - https://www.shrm.org/topics-tools/research/latest-civility-index-results SHRM Blueprint - https://conference.shrm.org/blueprint Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Succession Planning Strategies for Long-Term Stability17 Jun 202500:27:48
Is your organization ready for the next leadership transition? Succession planning isn’t just about filling roles — it’s about securing your organization’s future in an era of hybrid work models and generational workforce shifts. Bertha Robinson, executive coach and business consultant at coaching solutions firm Star One Professional Services, explores how your organization can effectively prepare for leadership transitions for sustainable growth. Discover actionable insights on identifying important roles and strategically assessing and developing internal talent to build a strong leadership pipeline. Resources from this Week's Episode - CHRO Priorities & Perspectives Report - https://www.shrm.org/topics-tools/research/chro-priorities-perspectives Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  
Jason Briefel on Reshaping Public Sector Employment19 Mar 202100:19:35
The arrival of a new presidential administration that actively supports reversing previous cuts to the civil service prompts consideration for the future of public sector employment. In this episode of SHRM’s All Things Work podcast, host Tony Lee speaks with Jason Briefel, director of policy and outreach for the Senior Executives Association, a professional association for the federal workforce’s senior executives. They consider new approaches to public sector talent acquisition aimed at making government employment opportunities more attractive to candidates.Follow All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher or wherever you listen to podcasts. Visit us online to learn more about the show and stream all of our episodes. And, be sure to rate and review the show on Apple Podcasts or your podcatcher of choice.Keep up with SHRM by visiting the website and follow us on Facebook, LinkedIn, Twitter and Instagram.Music courtesy of bensound. Episode transcript
Steve Preston on Goodwill's Workforce Planning12 Mar 202100:20:20
You probably know Goodwill Industries International for their iconic retail stores, but what you might not know is that the organization also specializes in providing workforce development initiatives at a large scale. In this episode of All Things Work, host Tony Lee speaks with Goodwill’s president and CEO, Steve Preston, on how the organization provides comprehensive employment services that include job training, credentialing programs, direct job placement and online support to not only their 140,000 employees, but also anyone looking for a job. Subscribe to All Things Work on Apple Podcasts, Spotify or wherever you listen to podcasts. Visit us online to learn more about the show and stream all of our episodes. And, be sure to rate and review the show on Apple Podcasts or your podcatcher of choice.Music courtesy of bensound.This episode of Honest HR is sponsored by PNC. Episode transcript
Darcy Gruttadaro on How to Support Employees’ Mental Health During the Pandemic26 Feb 202100:19:54
As a second year of life under the pandemic is underway, workplace and mental health continues to be a serious issue: Reported symptoms of depression and anxiety have tripled and quadrupled since the start of the pandemic and nearly 75 percent of workers say they’re experiencing burnout. In this episode of All Things Work, host Tony Lee talks with Darcy Gruttadaro, Director of the American Psychiatric Association Foundation’s Center for Mental Health, on steps employers can take to actively support their employees’ mental health during this time.Follow All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher or wherever you listen to podcasts. Visit us online to learn more about the show and stream all of our episodes. And, be sure to rate and review the show on Apple Podcasts or your podcatcher of choice.Music courtesy of bensound.This episode of All Things Work is sponsored by PNC. Episode transcript
Melissa Pace on Workplace English Training Programs19 Feb 202100:16:35
Smokey Denmark’s Smoked Meats Company is a small business in Austin, Texas producing premium quality sausage. In this episode of All Things Work, host Tony Lee speaks with Smokey Denmark’s owner, Melissa Pace, about her decision to hire nine Burmese immigrants with limited English language skills and provide a workplace education program to help them develop their English proficiency.Learn more about Smokey Denmark's on their website.Subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen to all of our episodes and also hear more podcasts from SHRM. And, be sure to rate and review the show on Apple Podcasts or your podcatcher of choice.Keep up with SHRM by visiting the website and follow us on Facebook, LinkedIn, Twitter and Instagram.Music courtesy of bensound.
Joann Lublin on Supporting Working Moms During the Pandemic17 Feb 202100:19:07
In this episode of All Things Work, host Tony Lee talks with award-winning business journalist Joann Lublin about the new challenges COVID-19 has created for working mothers, smart steps employers can take to support them and tie-ins to Joann’s new book Power Moms: How Executive Mothers Navigate Work and Life.Follow All Things Work wherever you listen to podcasts. Visit us online to learn more about the show and stream all of our episodes. And, be sure to rate the show and leave a review.Music courtesy of bensound.This episode of All Things Work is sponsored by PNC.
A Look Ahead to 2021 with John Morgan11 Dec 202000:19:09
Host Tony Lee speaks with career services expert John Morgan of Lee Hecht Harrison on what to expect from the world of work in 2021 and beyond. They discuss how the pandemic will continue to impact recruiting, workforce planning and the changing role of HR.Subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.Music courtesy of bensound.
Justin Constantine on Veteran Employment06 Nov 202000:16:22
Justin Constantine, a Marine combat veteran and author of From We Will to At Will: A Handbook for Veteran Hiring, Transitioning, and Thriving in the Workplace (SHRM, 2018), joins host Tony Lee to discuss why HR professionals often don't consider veterans when hiring, why that trend is reversing and how to retain veterans once they're hired.Mentioned on the podcast: JobPathPlease subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.Music courtesy of bensound.
Guns in the Workplace with Jake Charles30 Oct 202000:15:42
On this week’s episode of SHRM’s All Things Work podcast, we’re discussing the very complex issue of guns in the workplace. Much of the complexity is rooted in the fact that each state is responsible for enacting its own laws about guns and the places gun owners are allowed to bring them, including the workplace and company parking lots. What that means for employers is that they’re bound by the laws of the state where they operate, which results in a complex legal picture at a time when employers are striving to keep their employees safe.Joining us to discuss guns in the workplace is Jake Charles. Jake is a Lecturing Fellow and Executive Director of the Center for Firearms Law at Duke University. He also writes and teaches on the Second Amendment and gun laws.On this episode of All Things Work, listen in to hear host Tony Lee and Jake discuss what HR professionals should know about gun laws, gun rights and how they can help prevent workplace shootings while recognizing the Second Amendment rights of their employees.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.Music courtesy of bensound.
Team Building During a Pandemic with Elizabeth Bille23 Oct 202000:23:02
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic.The large-scale shift to remote work in response to COVID-19 has fundamentally changed the experience of how employees interact with one another, especially as teams. The absence of employees’ proximity also eliminates both the physical cues and informal, non-work related interactions between team members that are so important in producing a shared sense of connection and cohesion. As a result, organizations are having to rethink what they can do to create that experience of interpersonal connectivity when team members can’t be in the same place.Joining us to discuss effective team building during a pandemic is Elizabeth Bille. Elizabeth is Senior Vice President of Workplace Culture at EVERFI, a leading provider of workplace training. In this episode, hear Elizabeth and host Tony Lee discuss steps employers can take to create a remote work experience that achieves the same sense of togetherness that accompanies onsite work.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.Music courtesy of bensound.
Lisa Nagele-Piazza on Marijuana in the Workplace16 Oct 202000:18:52
With recreational and medical use of marijuana now legal in over 30 states, pot use has emerged as a complicated topic that raises many thorny questions for both employers and employees: Should employers still test for it? If so, what are the circumstances that they should? What sorts of accommodations should employers make for what sorts of employees? Here to answer these questions and many more is SHRM’s own Lisa Nagele-Piazza. Lisa is SHRM Online's Senior Legal Editor, covering federal, state and local employment law developments. She closely follows marijuana legislation at the state level and its impact on the workplace, as well as drug testing rules. In this episode of SHRM’s All Things Work podcast, hear Lisa and host Tony Lee provide a comprehensive overview of what employers are and aren’t doing and are doing when it comes to pot, as well as their thoughts on what the future holds for marijuana in the workplace.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.Music courtesy of bensound.
Aligning Culture Work to Your Strategic Business Plan10 Jun 202500:31:50
What happens when strategic goals, leadership, and workplace culture align? Organizations thrive. Heather Haas, CEO of Advisa, a business management consulting firm dedicated to helping organizations create effective teams, leaders, and cultures, shares proven solutions to reconnect your team’s goals with your organization’s purpose. Discover how reboarding — an innovative approach to onboarding — can realign your workforce during pivotal transitions, learn actionable ways to enhance leadership effectiveness, and find out how cultural alignment can accelerate growth. Resources from this Week's Episode - 2025 State of the Workplace Report https://www.shrm.org/topics-tools/research/2025-shrm-state-of-the-workplace Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Finding and Retaining Talent in a Post-COVID World with Jim Bitterle12 Oct 202000:19:57
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic. This time last year, talent shortages were on the minds HR and recruiting professionals everywhere, but the onset of COVID-19 shifted employers’ focus at many organizations from talent acquisition to a survivalist mindset of just trying to stay open and adapt to the new complications of operating during a pandemic. After months of recalibrating to a new normal, employers are again looking toward their future success and returning to the question of, “How do I get the best people to work for my organization?”  To discuss recruiting and retaining talent in a post-COVID world is Jim Bitterle. Jim is a Managing Partner with EDSI Consulting, a national workforce development, talent and training company that helps companies and communities train and retain great people. He’s also the author of the new book “Unquittable”, published by SHRM, which is a guide to the most effective tools, strategies and processes for attracting, developing and retaining talent in your organization.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.Music courtesy of bensound.
The Pandemic’s Impact on Company Culture with Melanie Booher02 Oct 202000:18:21
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic.Company culture is often described as “how things get done around here,” and given COVID-19’s transformation of day-to-day business operations, the pandemic’s impact on company culture is indisputable.Joining us to discuss company culture in the era of COVID is Melanie Booher. Melanie is a certified culture coach and the chief people officer at MB Consulting Solutions in Cincinnati. Since 2000, she has helped organizations achieve meaningful change in the areas of HR, operations, leadership development and business strategy by leveraging their company culture as a competitive advantage.In this episode, hear Melanie and host Tony Lee discuss COVID-centered culture questions, such as how company culture is affected by remote work and how to create a positive culture at businesses that require employees to work on-site despite the risk of infection.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.
COVID-19's Impact on Women's Careers with Pam Cohen25 Sep 202000:20:45
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic. On this week’s episode, we examine how the pandemic is disproportionately impacting women and their careers.  Research from the Boston Consulting Group indicates that women are twice as likely as men to have primary or sole responsibility for cooking, cleaning, childcare and education during the pandemic. This doesn’t leave a lot of time for work. Likewise, many women are concerned that these increased responsibilities may adversely affect their long-term career prospects because of a perceived inability by their employers to handle the workload. In this episode of All Things Work, host Tony Lee is joined by Pam Cohen, Ph.D. Pam is a behavioral research scientist and the president of WerkLabs, which is the research division of The Mom Project, a Chicago-based company that provides support for mothers in the workplace.Listen to hear Tony and Pam discuss actionable steps that employers of any size can take to help facilitate women’s success in the workplace during this unusually trying time.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.
Legal Concerns for Small Businesses During COVID-1918 Sep 202000:22:51
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic. This week, we’re turning our attention to some of the legal challenges that small businesses are now confronting due to COVID-19. In this episode, we’re joined by two guests, Janell Stanton and Amber Clayton. As the Managing Attorney of the employment law group at Wagner, Falconer & Judd, Janell advises small businesses on all facets of HR and employment law. Janell also represents the SHRM LegalNetwork, is a service that provides affordable legal advice to HR professionals. Amber Clayton is the Director of SHRM’s HR Knowledge Center, which is a resource available to SHRM members: Members are able to call in with their thorniest HR-related questions and SHRM’s team of HR experts provide answers, guidance and resources.  In this episode, Janell and Amber join host Tony Lee to help answer COVID-19-related HR questions including whether employers can require their employees to test for COVID, how to respond to employees who refuse to come to work due to fear of contracting the virus and also clarification on the intersection between different types of sick leave (e.g. FCCRA, FMLA, state).Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.This episode of All Things Work is sponsored by EVERFI. Learn how you can revolutionize your approach to harassment prevention training with EVERFI at everfi.com/allthingswork.
Rob Chesnut on Business Integrity22 Jul 202000:19:13
In the face of a public health crisis and a renewed focus on racial inequities, the bedrock question on the minds of businesses everywhere is, “How do we make sure we’re doing the right thing for our employees, our customers and ultimately, society as a whole?” To help answer this question is Rob Chesnut. Rob is an attorney with a storied career helping organizations such as eBay and Airbnb do what they say they’re going to do with integrity. On this episode of SHRM’s All Things Work podcast, hear Rob talk with host Tony Lee about companies’ responsibilities as ethical actors during difficult times. Rob will also be a featured guest on SHRM’s Tune in Tuesday episode on August 11. Please click here to register. https://tuneintuesdays.shrm.org/ Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Tom Spiggle and Natalie McLaughlin on Age Discrimination During the Pandemic17 Jul 202000:28:53
SHRM’s All Things Work podcast continues to provide coverage of how the world of work is responding to the pandemic. In addition to being more susceptible to contracting COVID-19, older workers face a number of challenges that contribute to their likelihood of being laid off from their jobs. In this episode, we discuss the experiences of older workers and how the pandemic and accompanying economic downturn is producing murky circumstances where older workers are more likely to suspect and raise claims of age discrimination following layoffs. Tom Spiggle and Natalie McLaughlin are attorneys who specialize in representing employees and employers respectively. Hear Tom and Natalie talk through a number of employment scenarios with host Tony Lee about what does and doesn’t constitute age discrimination in the age of COVID.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Steve Browne on HR Rising14 Jul 202000:20:51
On this episode of All Things Work, host Tony Lee is joined by Steve Browne. Steve is vice president of HR for LaRosa’s Pizzeria, a pizza restaurant chain with 66 locations serving communities in Ohio, Tennessee and Kentucky.  Steve is an elected member of SHRM’s Board of Directors as well as an author in the field of human resources and recently published his second book in the HR space, HR Rising: From Ownership to Leadership. Listen in in to hear Tony talk with Steve about his bold challenge to the HR profession in HR Rising and other key themes in the book.Follow All Things Work  wherever you listen to podcasts. And, be sure to rate and review the show on Apple Podcasts or your podcatcher of choice.Music courtesy of bensound.This episode of All Things Work is sponsored by PNC.
Sean Woodroffe on Managing Teams During the Pandemic11 Jun 202000:19:20
SHRM’s All Things Work podcast continues to bring you coverage of how the world of work is responding during the era of COVID. This time, we’re looking at how employers are managing and engaging their teams during the pandemic and turn our attention to one specific employer, TIAA, a global financial services company. Sean Woodroffe is TIAA’s Chief Human Resource Officer, leading a team of 400 HR professionals who work to meet the HR needs of TIAA’s 117,000 employees worldwide. Host Tony Lee talks with Sean on a number of topics including TIAA’s response to the pandemic, how Sean has managed his team, as well as his advice to HR professionals facing tough return-to-work questions.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Dr. John Whyte on Helping Employees Return to Work29 May 202000:23:22
SHRM’s All Things Work podcast provides continuing coverage of how the world of work is responding to the pandemic. This episode explores the many ways the workplace will be different moving forward. Joining All Thing Work host Tony Lee is Dr. John Whyte, WebMD’s Chief Medical Officer. John shares his views on a number of critical issues, including the CDC’s return-to-work guidelines, the remarkable expansion of paid sick leave and his advice to companies with employees who are scared about returning to work.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Steve Bates on the Critical Role of IT During the Pandemic08 May 202000:18:14
SHRM’s All Things Work podcast is continuing coverage of how the world of work is responding to the pandemic. In this episode, we’re turning our attention to the critical role of IT during the crisis. While stay-at-home orders have brought so much work to a standstill, we can only imagine how much worse the economic slowdown would be if it weren’t for IT systems and the professionals responsible for keeping those systems running. In this episode, host Tony Lee is joined by Steve Bates of KPMG. Steve heads KPMG’s CIO Chief Center of Excellence and shares his vantage point of what it looks like for a company with 219,000 employees worldwide to go completely remote almost overnight. Hear Tony and Steve discuss the responses and lessons learned from IT departments both large and small, as well their thoughts on the future shape of IT as companies embrace remote work while also taking steps to return to the workplace.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Why Deskless Workers Leave — and How to Keep Them03 Jun 202500:28:42
Despite making up 70-80% of the global workforce, deskless workers — such as retail associates, healthcare professionals, delivery drivers, and manufacturing staff — face unique challenges that are often overlooked by organizations. Ragan Decker, manager of Enterprise and Executive Network research at SHRM, shares key findings from SHRM and Fidelity Investment’s latest research on this essential population. Discover actionable insights into how HR teams can refine their approaches to meet the needs of deskless employees, including rethinking traditional strategies to better engage and retain them. Resources from this Week's Episode - SHRM and Fidelity Investment’s Shaping the Modern Workplace Research Series: https://www.shrm.org/topics-tools/research/shrm-and-fidelity-investments-shaping-the-modern-workplace-research-series Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Michael and Katie Stallard on Maintaining Social Connection While Working Remotely31 Mar 202000:20:45
Last time on SHRM’s All Things Work podcast, we discussed how businesses can successfully implement remote work during the COVID-19 pandemic. This time, we’re turning our attention to employees’ experience of remote work and its accompanying feelings of isolation and loneliness. In this week’s episode, host Tony Lee is joined by Michael and Katie Stallard to discuss the isolating nature of remote work and solutions employees can take to stay well in this new, unprecedented era of work. Mike and Katie are a husband and wife team who have been studying the impact of personal connection in the workplace since 2002 and recently recently wrote a great article for LinkedIn on Why Relational Connection Is So Important During the Coronavirus Pandemic. Listen to hear them talk with Tony to unpack big questions such as, “How can employees successfully adapt to working from home?” and “Can video conferencing tools really replace the experience of being with someone?”Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Mari Anne Snow on Remote Work During COVID-1918 Mar 202000:25:01
The coronavirus pandemic is upending work for everyone all across the globe. To prevent the virus from spreading at the workplace, more and more organizations are turning to remote work as a necessary step to continue their day-to-day operations. This unpredicted new reality represents uncharted territory for many organizations and people managers accustomed to having their employees onsite, raising questions such as, “How do I know my workers are actually working?”, “Do my employees have the tools they to do their jobs remotely?” and “What impact does remote work have on my people’s productivity?”. In this episode of SHRM’s All Things Work podcast, host Tony Lee talks with remote work expert Mari Anne Snow to answer these questions and more to provide you with practical steps you can take to successfully implement and manage remote work at your organization.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Technical Dystopia with Dan Schawbel12 Mar 202000:19:09
Automation and its impact on work is no longer in a far off future: It’s arriving now. Technology’s increasing ability to complete tasks previously performed by humans is projected to yield a higher quality of life with shorter work weeks and more free time. But the dark side of automation could be a technical dystopia that will impact not only how we work, but who gets to work at all. Nearly 40% of all U.S. jobs are currently in occupations that could shrink between now and 2030 because of the automation of routine and physical tasks. In this episode of SHRM’s All Things Work podcast, host Tony Lee and New York Times best-selling author Dan Schawbel (Back to Human, Promote Yourself, Me 2.0) take on big questions such as potential populist outrage at job elimination and employers’ responsibility to their workers whose jobs stand to be eliminated by automation.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Andrew Barnes on the 4 Day Work Week07 Mar 202000:19:07
Andrew Barnes is the author of The 4 Day Week where he makes the case that businesses can shorten the traditional five day working week while maintaining peak productivity and employees’ existing rates of pay. The result, according to Andrew, is a future in which we work less, but are both more productive and satisfied. In this episode of SHRM’s All Things Work podcast, Andrew talks with host Tony Lee about the steps he took to successfully implement the four-day week at his own company and what the change has meant to his 240 employees.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Wendi Safstrom on the Role of the SHRM Foundation06 Mar 202000:19:40
In her role as Executive Director of the SHRM Foundation, Wendi Safstrom leads the strategy and programmatic implementations that support the Foundation’s mission and vision. In this episode of SHRM’s All Things Work podcast, Wendi joins host Tony Lee to discuss the Foundation’s goal of elevating the HR profession as a method to drive social change by its promoting employment opportunities for workers in untapped talent pools, such as veterans, those with criminal records and individuals with disabilities. She also details the Foundation’s efforts to foster the next generation of HR by providing resources to students and recent grads.  Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Jaime Fall on Employer-Driven Upskilling21 Feb 202000:20:22
Jaime Fall is the Director of UpSkill America at the Aspen Institute, which is an employer-led movement to expand opportunities for workers who need help advancing their careers and moving into better-paying jobs. In this episode of SHRM’s All Things Work podcast, Jaime joins host Tony Lee to discuss the practice of upskilling and its benefits for both employers and employees. He also shares examples of companies’ various upskilling initiatives.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Reid Walsh on Elevating Public Sector Employment in Pennsylvania14 Feb 202000:18:24
Reid Walsh serves as the Deputy Secretary for Human Resources and Management for the Commonwealth of Pennsylvania. In this episode of SHRM’s All Things Work podcast, Reid joins host Tony Lee to discuss her work in helping shape the future of public employment. Listen to hear about the initiatives she’s led to modernize hiring processes at the state level that are both bringing in more qualified candidates and attracting millennials to Pennsylvania’s public sector jobs.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Kyle Welch on the Value of Whistleblowers31 Jan 202000:22:10
Kyle Welch is an assistant professor of accountancy at The George Washington University. He’s also a published academic researcher studying internal whistleblowing: the practice of employees reporting suspected illegal activity or misconduct up the chain of command. In this episode of SHRM’s All Things Work podcast, host Tony Lee learns firsthand what Kyle discovered after analyzing over 2 million reports. (Spoiler alert, the results are pretty counterintuitive.) They also discuss Kyle’s findings regarding the #MeToo movement’s impact on employees feeling more emboldened to report improper behavior at work.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Steve Miller Talks Employer-Offered Student Loan Benefits24 Jan 202000:13:59
In this episode of SHRM’s All Things Work podcast, Tony Lee is joined by SHRM digital editor Steve Miller who oversees SHRM’s online compensation and benefits-related content. College graduates are entering the workforce with substantial amounts of student loan debt, but there’s a growing trend of companies beginning to offer debt repayment assistance as an employee benefit. Listen in to hear Tony and Steve discuss what’s driving this trend and learn about a broad range of student loan benefits that are being implemented by various employers. Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Heather Younger on Cultivating Employee Loyalty15 Jan 202000:20:28
In this episode of SHRM’s All Things Work podcast, Tony Lee is joined by Heather Younger. Heather is an author and motivational speaker who works to help employers understand the connection between their employees’ loyalty and their ability to achieve big picture goals. Tony and Heather discuss cultivating employee loyalty as an approach available to companies to guard against turnover and economy-wide talent shortages. Heather also shares her perspectives on how companies can hire managers that actually encourage loyalty among their employees and the role of emotions in shaping employees’ allegiance.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
How Skills-First Talent Management Can Transform Your Organization28 May 202500:25:49
Discover how taking a skills-first approach to talent management can help your organization address critical workforce challenges and ensure strong talent pipelines for the future. Tiffany Nicholson, project director of Skills First Future for the SHRM Foundation, shares why prioritizing skills over traditional degrees can unlock access to untapped talent pools, dramatically reduce cost-per-hire, and improve employee retention. Plus, find out how the SHRM Foundation’s new Center for a Skills First Future and Skills First Specialty Credential equip employers with the tools to implement practical and scalable skills-based hiring and development. Resources from this Week’s Episode – SHRM Foundation’s Skills First Future: https://www.shrm.org/foundation/skills-first Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r  
JoDee Curtis and Susan White on Employee Mobility10 Jan 202000:15:43
SHRM’s Tony Lee is joined by employment mavens JoDee Curtis and Susan White to discuss the shift in employees’ willingness to relocate for their jobs. Historically, relocation was accepted as part and parcel to having a career, but in recent years, paid employee relocations have fallen. Likewise, approximately half of all workers in the U.S. are saying that they are not willing to move for their professions. Listen to hear their analysis of the forces behind this new “stay put” mentality, whether we can expect it to continue in the foreseeable future and what companies can do to facilitate talent relocation when it’s needed.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Peter Weddle on Employer Responsibility03 Jan 202000:11:17
SHRM’s Tony Lee is joined by Peter Weddle, an author and speaker on employment and success at work. Peter is the CEO of TAtech.org, which is the association of technology providers for the talent acquisition industry. He is the author of a range of books on employment and has been a columnist for The Wall Street Journal, National Business Employment Weekly and CNN.com Tony and Peter discuss the movement to hold companies more accountable with regards to how they treat their employees, customers and communities. Likewise, employees are expecting more of their companies than just profitability, and it’s impacting whether employees stay or go. Listen as Tony and Peter weigh in on whether companies’ increased global stewardship is likely to extend to the foreseeable future or reverse course as employers automate more and more labor.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice.Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Steve Browne on Workplace Loneliness and "HR On Purpose"10 Jul 201900:10:58
SHRM's Tony Lee is joined by Steve Browne, vice president of HR for LaRosa's Pizzeria to discuss workplace loneliness and the success of his new book HR On Purpose. Tony and Steve talk about how feeling isolated at work causes many people to look for a different job, why open offices are often the culprit of isolation, how it's easy to be isolated and have the perception that you're not, how social media can contribute to isolation and the overwhelmingly positive response to Steve's book.You can watch Tony's interview with Steve at #SHRM19 in the SHRM Studio here.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Justin Constantine on Veteran Employment22 May 201900:16:22
SHRM's Tony Lee is joined by Justin Constantine, a motivational speaker, Marine combat veteran and a leading voice in the veteran community. He’s involved in all kinds of veterans’ initiatives, including SHRM’s HireVets platform. He is also the only guest on All Things Work to have been shot in the head. Tony and Justin discuss why they think HR professionals don't often look at veterans when hiring and why that trend is reversing, why companies shouldn't be so rigid in hiring only veterans with college degrees, the recent changes in how AI is used to match veterans to jobs, Justin's work with SHRM and how to retain veterans once you've got them in the door.Mentioned on the podcast: JobPathPlease subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Dr. Diane Hamilton on Encouraging Curiosity15 May 201900:16:35
SHRM's Tony Lee is joined by Dr. Diane Hamilton, a nationally syndicated radio host, speaker, moderator, consultant, and author whose ground-breaking work in the area of curiosity has been heralded by some of the biggest names in leadership. Tony and Diane discuss how she became interested in studying curiosity, closing the curiosity gap between the C-suite and employees, how business leaders can spark curiosity in the workplace and what she’ll be covering during her mega session on June 25 at 3:30 p.m. at the 2019 SHRM Annual Conference and Exposition in Las Vegas.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Ravin Jesuthasan on the Future of Work01 May 201900:16:03
SHRM's Tony Lee is joined by Ravin Jesuthasan, a globally recognized thought leader on the future of work and human capital and is one of the world’s most influential consultants. Ravin was the lead partner for the World Economic Forum’s ground-breaking study: Shaping the Future Implications of Digital Media for Society. And is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos and Tianjin. Tony and Ravin discuss the future of work, the increased prominence of soft skills as artificial intelligence plays a bigger role at work, what learnability is and how to identify it, how the will gap is just as important as the skill gap, why white collar jobs will see the most changes in the workplace due to AI, and why HR needs to think of themselves as stewards of work rather than just stewards of jobs.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
John Scott on Leadership Development Trends24 Apr 201900:18:32
SHRM's Tony Lee is joined by John Scott, the chief operating officer and co-founder of APTMetrics. John has 30 years of experience designing and implementing talent management and assessment systems across a variety of global, high-stakes settings. Tony and John discuss why less than half of C-suite executives think their company’s leaders are doing a good job, why situational and contextual factors can’t be overlooked when hiring and developing leaders, the ideal mentor for a company leader, and what constitutes quality talent across generational divides.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Martin Yate on Making a Career Change15 Apr 201900:19:28
SHRM's Tony Lee is joined by Martin Yate, a New York Times best-selling author, a frequent contributor to SHRM.org, a former HR professional, and the owner and proprietor of Knock Em Dead—a resume writing and career coaching service. Tony and Martin discuss why people have difficulties writing resumes, prioritizing which jobs to apply for, how to break into human resources with no experience or when transitioning from another field, and how to turn the tables on a poor interviewer while still making a positive impression.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Arlene Hirsch on Reverse Mentoring03 Apr 201900:18:16
SHRM's Tony Lee is joined by Arlene Hirsch, a recognized expert in career psychology and the proprietor of a Chicago-based career and psychological counseling firm. Tony and Arlene discuss what reverse mentoring is, how reverse mentoring fosters inter-generational connections, reverse mentoring's importance for managing a diverse workforce and reverse mentoring in the #MeToo era.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram.
Jathan Janove on the 5 Myths of Age Discrimination27 Mar 201900:15:26
SHRM's Tony Lee is joined by Jathan Janove, a former employment attorney with more than 25 years of experience representing employers with employee relations challenges. Tony and Jathan discuss older workers in the workplace, the biases they face and the myths employers traffic in to avoid hiring them. Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram. 
Strategies to Help International Employees Thrive20 May 202500:27:10
As more and more organizations employ workers from other countries, workplace leaders can set these employees up for success by helping them tackle common challenges like cultural barriers, self-doubt, and stereotypes. Solveiga Jaskunas, an international keynote speaker, mentor, and HR consultant, shares her path from overcoming rejection as an immigrant to empowering others through mentorship. Learn how businesses can foster inclusivity, create psychologically safe environments, and develop supportive practices to help foreign-born workers thrive while enriching workplace culture with fresh perspectives and global insights. Resources from this Week’s Episode:  SHRM Conferences and Events: https://www.shrm.org/events-education/events The Role of Foreign-Born People in the U.S. Labor Force Report: https://www.shrm.org/topics-tools/research/the-role-of-foreign-born-people-in-the-us-labor-force Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
Paul Falcone's 3 Tips for Dealing with Attitude Problems in the Workplace20 Mar 201900:15:52
SHRM's Tony Lee is joined by Paul Falcone, vice president of HR at the Motion Picture & Television Fund in Woodland Hills, Calif. Tony and Paul discuss three tips for dealing with an employee’s attitude that is really becoming a problem in the workplace, why you should remove the word "attitude" from your lexicon, why perception is everything, the importance of documentation and how managers can prepare themselves for tough conversations.Please subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram. 
Chris Cancialosi on Imparting Knowledge to Younger Workers06 Mar 201900:18:55
SHRM's Tony Lee is joined by Chris Cancialosi, a partner and founder of gothamCulture, and a former battalion operations officer and Black Hawk helicopter pilot in the U.S. Army. Tony and Chris discuss imparting knowledge to younger workers, viewing knowledge as intellectual capital, the variables to consider when preparing for a transition in a company, pre-emptive knowledge transfers and what Chris’ deployment to Iraq taught him about the process of transferring knowledge.Subscribe to All Things Work on Apple Podcasts, Google Play, Spotify, Stitcher, TuneIn or wherever you listen to podcasts. Check out SHRM.org/podcasts to listen on your desktop. And be sure to rate and review the show on Apple Podcasts or on your podcatcher of choice. Keep up with SHRM by visiting the website, liking our Facebook page, checking us out on LinkedIn, and following us on Twitter and Instagram. 
Kum & Go’s Jon Renaud on Employee Retention20 Feb 201900:16:03
SHRM's Tony Lee is joined by Jon Renaud, director of operations for an Iowa-based convenience store chain, to discuss what his company is doing to improve employee retention in the convenience store business that is marred by high turnover. Tony and Jon dig into thecompany's push to dramatically increase its number of fulltime employees, the transition to permanent schedules for all positions and the things that have surprised Jon as these programs have rolled out.
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