Shipup Talks: Ecommerce PODCAST – Details, episodes & analysis

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Shipup Talks: Ecommerce PODCAST

SHIPUP by Global Blue

Business

Frequency: 1 episode/54d. Total Eps: 9

Bienvenue sur le podcast Shipup Talks, l'espace où l'eCommerce et les conversations avant-gardistes prennent vie. Nous dévoilons l'innovation des digital marketplaces. Notre mission : aller au-delà de la simple célébration. Nous offrons une plateforme où les experts de l'eCommerce partagent leurs insights et parcours novateurs. Initié par Shipup, référence en expérience client post-achat, nous reflétons la quête d'excellence. Dans un secteur en constante évolution, Shipup Talks est votre guide dans le monde du e-commerce. Plus sur Shipup? https://www.shipup.co/ (modifié)

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https://www.shipup.co/
4 shares
https://www.onepilot.co/
1 share

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RSS feed quality

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Score global : 22%

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S02E05. Personalization & AI: The Future of ‘Lovable Commerce’ with Nosto

Season 2 · Episode 5

Tuesday, November 12, 2024 • Duration 49:24

In this episode of Shipup Talks, we sit down with Chloe Pascal, Global Head of Marketing at @nostosolutions, to discuss all things e-commerce innovation and Nosto’s Intelligent Commerce experience platform. Tune in to discover: 🤖 How Nosto harnesses AI to drive intelligent product recommendations, increasing customer engagement by 20% and improving conversion rates by 15%. 🌍 The growing role of sustainability in eCommerce: Nosto has integrated sustainability features, enabling merchants to promote greener choices, and has seen a 30% increase in engagement from brands leveraging these tools. 🤝 The importance of partnerships in Nosto's growth, with collaborations contributing to a 25% increase in market share in key regions like the UK. 📻 Subscribe to our Shipup Talks podcast on Spotify and Deezer so you don't miss any of our upcoming episodes. ⭐ If you enjoyed this episode, please consider subscribing and leaving a comment. At Shipup, our mission is to reveal the successes, challenges and trends in e-commerce 🚀 Shipup Talks is a podcast proudly brought to you by Shipup.

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S02E04. How Onepilot Drives a 90% Renewal Rate l Customer Care Secrets

Season 2 · Episode 4

Tuesday, November 12, 2024 • Duration 40:05

Join us for another episode of Shipup Talks: Ecommerce Podcast as we dive into the future of customer care outsourcing with George Lorrain, Expansion Manager at Onepilot. In this episode, discover: 🤖 How Onepilot harnesses AI to successfully manage spikes in customer tickets, up to 20X standard influxes, without hiring additional staff. 💡 when outsourcing, from tracking all interactions and accesses across a brand to carefully selecting what exactly brands should outsource, from phone to live chat. 📈 while gaining valuable product feedback, with Onepilot contributing to a renewal rate of +90%. ⭐ If you enjoyed this episode, please consider subscribing and leaving a comment. At Shipup, our mission is to reveal the successes, challenges and trends in e-commerce 🚀

Shipup Talks: Ecommerce PODCAST – Details, episodes & analysis

Podcast details

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Shipup Talks: Ecommerce PODCAST – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other2

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

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Apple Podcasts

Spotify

Other2

Related Shows Based on Content Similarities