Explore every episode of the podcast Selling From the Heart Podcast

Dive into the complete episode list for Selling From the Heart Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

	Title	Pub. Date	Duration
	Communication. Connection. Consistency. featuring Dr. Stephanie Duguid	10 oct. 2026	00:31:52
Dr. Stephanie Duguid is a Leadership Culture Strategist, keynote speaker, author, and founder of Do Good Leadership. With three decades of experience in education, leadership, and human performance, she helps organizations strengthen communication, build trust, and create healthier workplace cultures where people feel valued and empowered to thrive. Her work focuses on intentional leadership, emotional intelligence, and the power of relationships to shape organizational culture. Through practical strategies, Dr. Stephanie helps leaders reduce miscommunication, strengthen teams, and lead with greater clarity, authenticity, and purpose. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Dr. Stephanie Duguid to explore intentional communication, emotional intelligence, trust, and the habits that strengthen relationships. Dr. Stephanie defines selling from the heart as service rather than transaction. Instead of focusing on delivering a pitch or closing a deal, sales professionals should listen closely enough to understand what the customer truly needs—and be honest about whether they can help. She explains why genuine listening requires presence, curiosity, and the willingness to stop preparing your response while someone else is speaking. The conversation also explores how to respond rather than react when facing rejection, pressure, or difficult conversations. A pause, a breath, and greater awareness of tone and body language can change the direction of an interaction. Ultimately, Dr. Stephanie emphasizes three practices that strengthen relationships and workplace culture: communication, connection, and consistency. When people feel heard, valued, and safe to speak honestly, trust has room to grow. KEY TAKEAWAYS Listen to understand, not to respond. Genuine curiosity helps you understand what customers and colleagues actually need. Give people your full attention. Intentional presence means putting distractions aside and engaging with the person in front of you. Respond instead of reacting. Pause, breathe, and choose your words and body language deliberately when pressure rises. Consistency builds trust. People need to know they can count on how you communicate, especially during difficult moments. Communication shapes culture. Words, tone, body language, and assumptions all influence how people experience a relationship. HIGHLIGHT QUOTES We’ve got two ears and one mouth, so we can listen twice as much as we speak. Culture really stems from the way that you communicate with one another. How do you communicate when you’re stressed? How do you communicate when you’re under pressure? I don’t listen to respond. I don’t listen to react. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	The Championship Performance Mindset featuring Kieran Read	03 oct. 2026	00:28:33
Kieran Read is one of the most accomplished leaders in rugby history and the founder of Kieran Read Leadership. During his 15-year professional career, Kieran captained New Zealand’s legendary All Blacks 52 times, earned 127 international caps, won two Rugby World Cup championships, and was named World Rugby Player of the Year in 2013. Today, Kieran helps leaders and organizations build high-performing teams through intentional leadership, trust, resilience, and accountability. Drawing from his experience leading one of the world’s most successful sports teams, he equips executives and teams with practical strategies to navigate pressure, strengthen culture, and achieve sustained excellence. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome former All Blacks captain Kieran Read for a conversation about preparation, performance, leadership, trust, accountability, and the mindset required to consistently perform at a high level. Drawing from his years competing at the highest level of professional rugby, Kieran explains why preparation creates the foundation for performance. Routines, habits, practice, and analysis help professionals prepare for pressure before the pressure arrives. But performance is only part of the cycle. Kieran emphasizes the importance of reflection—looking honestly at what worked, what didn't, and identifying the critical few improvements that can elevate the next performance. The conversation also explores the human side of high-performing teams. Talent alone isn't enough. Trust, genuine connection, communication, and care create an environment where people can challenge one another, give honest feedback, and hold each other accountable. Finally, Kieran shares how he learned to manage pressure in real time by controlling his self-talk, staying present, and repeatedly returning his attention to the next task. For sales professionals, the parallel is powerful: you can't control every buyer, outcome, or setback—but you can control how you prepare, how you respond, and what you do next. KEY TAKEAWAYS Preparation dictates performance. Consistent habits, routines, and practice give you the best opportunity to perform when pressure arrives. Prepare, perform, reflect, repeat. Use every performance as information to improve how you approach the next opportunity. Build connection before accountability. Trust and genuine care create the foundation for honest feedback and difficult conversations. Focus on the critical few. Identify the two or three improvements that will make the greatest difference instead of trying to fix everything at once. Stay present under pressure. Don't allow a previous mistake or future outcome to steal attention from the task directly in front of you. Control what you can control. Your preparation, thoughts, response, and next action remain yours even when the outcome doesn't. HIGHLIGHT QUOTES Our preparation dictates what our performance is gonna be. You can't have a great performance without the preparation. Preparation is about habits, it's routines. Feedback's tough to take... but it's the key for us to grow and to get better. Prepare, then you perform, then you reflect. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Process Builds Trust featuring Simon Severino	26 sept. 2026	00:31:47
Simon Severino is the Founder and CEO of Strategy Sprints, where he helps B2B founders and business leaders accelerate sales, increase profitability, and build companies that can scale without burning out their teams. Over the past two decades, Simon has helped clients generate more than $2 billion in additional revenue by simplifying strategy and focusing on disciplined execution. He is the creator of the Strategy Sprints® Method and author of Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business. Simon is also a TEDx speaker, Forbes contributor, and host of the Strategy Sprints Podcast. His work focuses on helping leaders simplify complexity, strengthen sales processes, and create sustainable growth by concentrating on the actions that generate the greatest impact. SHOW SUMMARY In this episode of Selling From the Heart, Larry Levine and Darrell Amy welcome Simon Severino for a conversation about preparation, process, trust, simplification, and selling in the age of AI. Simon defines selling as helping another person make progress. But helping someone make progress requires more than good intentions. Sales professionals need to understand the buyer's world, prepare deeply, and bring a process that can confidently guide the conversation forward. Without preparation, sellers can become reactive, overly focused on closing, and more concerned with their own pipeline than the customer's progress. The conversation also explores why trust may become the key differentiator in the age of AI. Technology can increasingly support research, strategy, and analysis, but buyers still need trusted people who can help them execute, navigate resistance, and make meaningful change. Simon also warns sales organizations against using AI to accelerate processes they have never clearly defined. Before automating, teams should document how they prospect, follow up, close, onboard, activate, upsell, and serve customers. Otherwise, as Simon puts it, “the AI will only scale chaos.” Finally, Simon challenges sales professionals to simplify their offers and rethink high-volume outreach. Instead of sending hundreds of generic messages, focus on fewer prospects, understand what is relevant to them, and create communication that is thoughtful, distinctive, and human. The message is simple: prepare better, simplify the process, build trust, and use technology to strengthen—not replace—the human side of selling. KEY TAKEAWAYS Selling means helping people make progress. Keep the buyer’s desired outcome at the center of every conversation. Preparation and process build trust. Understanding the buyer’s world and following a clear process helps you guide the conversation with confidence and relevance. Trust will differentiate you in the age of AI. Technology can support research, strategy, and analysis, but buyers still need trusted people who can help them execute and create change. Don’t use AI to scale chaos. Simplify and document what already works before trying to automate or accelerate your sales process. Simplify what you sell. Focus on the central problem you solve and communicate one clear outcome instead of overwhelming buyers with products, features, and options. Send fewer, better messages. Replace generic volume with deeper preparation, relevance, personality, and communication that demonstrates you understand the person you’re trying to reach. HIGHLIGHT QUOTES Trust will be the key differentiator in the age of AI. If you stick to one process, you are more in service actually, in the service of the other person making progress. What you want is AI. What you need is writing down the process first. Instead of sending 200 things, let’s send 20 this week, but let’s go deeper. Send less messages, but make them more interesting, make them stand out, make them about who you are and what you can do for them. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	How Ethical Drift Can Cost You Everything in Sales featuring Rashmi Airan	19 sept. 2026	00:32:31
Rashmi Airan is a globally recognized keynote speaker, transformation expert, and former attorney whose story of resilience, accountability, and reinvention has inspired leaders and organizations around the world. A graduate of Columbia Law School, Rashmi built a successful career as an attorney, Wall Street investment banker, entrepreneur, and business leader before a series of decisions resulted in a federal prison sentence. Today, Rashmi uses that experience to help leaders navigate pressure, uncertainty, and ethical challenges with greater clarity and integrity. Through her Rise Through It™ framework, she helps individuals and teams strengthen resilience, self-awareness, trust, and values-driven leadership. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Rashmi Airan for a powerful conversation about ethical drift, achievement, pressure, and the decisions sales professionals make when the stakes are high. Rashmi shares how her identity became tied to achievement and how financial uncertainty and the pressure to succeed influenced decisions that eventually changed the course of her life. She explains how fear can disguise itself as ambition, urgency, creativity, or aggressive problem-solving—making it easier to rationalize decisions that no longer align with our values. Rashmi introduces her Clarity Loop, four questions designed to create space between pressure and action: What am I feeling? What story am I telling myself? What matters most? What choice can I own later? Ultimately, this episode challenges sales professionals to pursue performance without sacrificing alignment, integrity, or the ability to look back and own the decisions they made. KEY TAKEAWAYS Integrity rarely collapses—it drifts. Small compromises can gradually move us away from our values. Pressure can disguise fear as ambition. What looks like urgency or aggressive problem-solving may be driven by something deeper. Create space between pressure and action. A brief pause can change the trajectory of a high-stakes decision. Use the Clarity Loop. Ask: What am I feeling? What story am I telling myself? What matters most? What choice can I own later? Move from performance to alignment. Results matter, but they shouldn't determine which values you're willing to compromise. Practice moral humility. Recognize that anyone can drift under the right circumstances. Make disagreement safe. Healthy cultures need people who are willing and able to challenge decisions without fear of punishment. HIGHLIGHT QUOTES We all have an inner voice. We all have a moral compass. We need people to disagree with us. If we’re acting out of alignment with who we are or what we believe, that’s where the bad decisions happen. Integrity rarely collapses, it drifts. What choice can I own later? ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Your Biggest Competition Is You featuring Collin Henderson	12 sept. 2026	00:33:13
Collin Henderson is a mental performance coach, speaker, author, and founder of Master Your Mindset, where he helps leaders, sales professionals, athletes, and organizations unlock peak performance by mastering the inner game. Drawing from his experience as a Division I athlete, top-performing medical sales professional, and national sales trainer, Collin focuses on mindset, leadership, culture, and sales psychology. A seven-time author and host of the Master Your Mindset podcast, his training has been used by organizations including Nike, Microsoft, Salesforce, Amazon, Zillow, and the Los Angeles Dodgers. Through his coaching, speaking, and writing, Collin helps people strengthen confidence, resilience, self-awareness, and the mental habits required for sustainable high performance. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome mental performance coach Collin Henderson to explore the psychology behind sales performance and why mastering your inner game is essential to sustainable success. Collin begins with a simple philosophy: “Never sell, serve.” He challenges sales professionals to move from an “I-centered” mindset to a “we-centered” approach focused on curiosity, value, and helping customers succeed. The conversation explores how limiting beliefs, self-image, confidence, resilience, and self-talk influence performance long before sales techniques are put into action. Collin also introduces The Oz Method, connecting the brain to belief and curiosity, the heart to emotional connection, the lion to courage and vulnerability, and the yellow brick road to the habits and systems that make success repeatable. Ultimately, Collin challenges sales professionals to examine the stories they repeatedly tell themselves. Your strategy matters. Your skills matter. Your market matters. But your biggest competition may still be you. KEY TAKEAWAYS Never sell—serve. Shift from an “I-centered” mindset to creating meaningful value for the customer. Psychology precedes strategy. Sales techniques are only as effective as the beliefs driving the person using them. You never outperform your beliefs. Assumptions about yourself, buyers, the market, or the economy can quietly limit your performance. Self-awareness creates change. You cannot challenge a limiting belief until you're willing to recognize it. Master The Oz Method. Combine belief and curiosity, emotional connection, courage and vulnerability, and disciplined processes. Train your self-talk. The way you narrate wins, losses, rejection, and opportunity directly influences confident action. Stop blaming external competition. Before looking at the market, examine the beliefs influencing how you're showing up. HIGHLIGHT QUOTES Psychology precedes strategy every single time. You never outperform your own beliefs. Our limits begin where our vision ends. Self-talk is the number one driver of confident action. The brain doesn't care what is true or false. The brain cares about what is repeated ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	The Hidden Addiction Behind High Performance featuring Lance Wright	05 sept. 2026	00:31:35
Lance Wright is an Addiction Recovery Specialist, TEDx speaker, author, and founder of Life Over Addiction. With more than three decades of personal recovery experience and years working professionally in behavioral health, Lance helps individuals, families, and working professionals navigate addiction, stress, identity, and personal transformation. Through his concept of “Thought Addiction,” Lance explores how deeply rooted narratives, beliefs, and emotional conditioning can influence behavior. His work helps people reconnect with purpose, resilience, and lasting change through awareness, neuroplasticity-based practices, and honest human connection. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Lance Wright for a powerful conversation about high performance, addiction, validation, and the internal pressures many sales professionals carry. Lance shares his extraordinary journey from addiction and incarceration to recovery and transformation, along with the lessons that helped him rebuild his life. The conversation also examines a form of addiction that can easily hide behind professional success: the constant chase for validation. The next sale, ranking, award, or big win may provide a temporary high—but what happens when your sense of worth depends on achieving the next one? Lance challenges sales professionals to separate who they are from what they achieve, recognize unhealthy coping patterns, and have the courage to seek support before those patterns become destructive. Ultimately, this conversation is a reminder that sustainable success begins on the inside. KEY TAKEAWAYS Your performance is not your identity. Sales results change. Your sense of worth cannot depend entirely on quotas, rankings, or recognition. Validation can become a chase. The emotional high of winning fades quickly when achievement becomes the primary source of fulfillment. Pressure can reveal deeper beliefs. Rejection and uncertainty can expose fears around failure, inadequacy, perfectionism, and acceptance. Unhealthy coping patterns can develop gradually. Behaviors used to escape stress or emotional discomfort can become increasingly difficult to control. Authenticity goes deeper than professional success. Knowing who you are apart from your achievements creates a stronger foundation. HIGHLIGHT QUOTES The win isn't the real thing, it's the chase, it's the hunt. How do I not use my profession as a casino? I don't need your validation. I know who I am. I didn't have that thought. I was taught that thought. The mirror never lies. Only the person looking into the mirror lies. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Stand Out in the Age of AI featuring Corey Dunham	29 août 2026	00:29:02
Cory Dunham is an Executive Advisor, Business Growth Strategist, Speaker, and founder of Cory Dunham Advisory. He also serves as CEO of BDB Marketing Design, LLC. With more than 30 years of business and marketing experience, Cory helps service-based businesses grow through clearer messaging, stronger leadership alignment, and greater strategic consistency. His work focuses on closing the gap between the value a company delivers and how that value is seen, understood, trusted, and chosen in the marketplace. Cory brings a practical, people-centered approach to helping leaders strengthen communication, clarify positioning, align their teams, and create sustainable growth. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Cory Dunham to explore why clarity, differentiation, and human connection are becoming increasingly important competitive advantages. Cory explains that differentiation isn't simply about having a better product or service. Sales professionals must clearly communicate meaningful value while leaning into what technology cannot replicate—their stories, experiences, lessons, relationships, and human presence. Drawing from his experience as a private pilot, Cory shares lessons about self-awareness, situational awareness, and making the next best decision when circumstances become overwhelming. The conversation also explores how sales professionals can use AI, video, podcasts, and social media to become more human and visible—not less. Ultimately, Cory challenges salespeople to stop adding to the noise and get clear about who they serve, what customers value, and why they deserve a place at the table. KEY TAKEAWAYS Clarity is a competitive advantage. Know who you serve, what they value, and how you create meaningful results. Your humanity is your differentiation. AI cannot replicate your experiences, stories, relationships, or perspective. Ask instead of assuming. Better questions and intentional listening reveal what truly matters to buyers. Use technology to humanize yourself. Let digital tools increase your visibility without replacing genuine connection. AI cannot fix confusion. Technology won't solve unclear messaging, positioning, leadership, or strategy. Make the next best decision. You don't always need every answer—you need enough awareness to determine the next right move. Meaningful value earns attention. Clearly articulating your value helps build trust and earn a place at the table. HIGHLIGHT QUOTES In any given moment, you have the capacity to make the next best step. Two ears, one mouth. Let's use them in that proportion. No one has the exact story or has walked in your shoes one step. I think we're just all built as human beings to connect with other human beings. Clarity, clarity, and more clarity, both personally and professionally. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Every Sales Leader Is a Coach featuring Pamela Potts	22 août 2026	00:28:32
Pamela Potts is an executive coach, keynote speaker, and bestselling author of Every Leader Is a Coach. She is the creator of the Leader Coach Approach™ and OMO Method™, helping founders and senior leaders build trust, strengthen accountability, and multiply their impact through coaching-based leadership. With more than 25 years of experience building and scaling high-growth technology and ed-tech companies, Pamela brings a practical, human-centered approach to developing people and creating sustainable performance. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Pamela Potts to explore why effective sales leadership is less about directing people and more about developing them. Pamela explains why successful salespeople don't automatically become successful leaders. Leadership requires a different skill set—listening deeply, staying curious, asking better questions, and helping people develop solutions they genuinely own. She introduces her OMO Method: Observe, Map, and Optimize, a practical framework for coaching without judgment, uncovering what is really happening, and helping people create their own path forward. The conversation also explores accountability, trust, consultative selling, and self-coaching. Pamela challenges leaders to stop becoming the bottleneck and become the multiplier—because great leaders don't simply manage people. They develop them. KEY TAKEAWAYS Trust starts with self-awareness. Understand your own perspective before trying to understand someone else's. Become a multiplier, not a bottleneck. Leadership is about developing capability in others. Great sellers don't automatically become great leaders. Coaching requires a different set of skills. Choose curiosity over judgment. Listen to understand instead of immediately trying to solve. Ask better questions. “Tell me more” can unlock insights that advice never will. Use the OMO Method. Observe, Map, and Optimize to turn challenges into opportunities for growth. Let people own their solutions. People are more committed to ideas they help create. Accountability belongs in coaching. Clear commitments, follow-up, and feedback turn conversations into action. Coach yourself first. Self-coaching creates the awareness needed to effectively develop others. Treat failure as data. Use setbacks as information for improvement rather than reasons to stop. HIGHLIGHT QUOTES We stop being the bottleneck and start being the multiplier for our teams. What we’re doing is listening to actually hear instead of solve. What we solve and what we contribute to is what we own. We’re not going to manage people. We’re going to develop people. Once you can coach yourself, then you can coach others as well. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Leadership Is Love with Standards featuring Nick Reich	15 août 2026	00:29:15
Nick Reich is a leadership coach, author, and CEO of Abundant Empowerment and CoLab, where he helps leaders build high-trust, high-performance teams rooted in purpose, accountability, and human connection. With more than two decades of experience across business, nonprofit, and social impact organizations, Nick specializes in turning complex leadership challenges into practical strategies for developing people and strengthening culture. His upcoming book, Every Player Is Bigger Than the Program, combines storytelling, strategy, and systems thinking to challenge leaders to measure their legacy not only by what they build, but by who they build along the way. SHOW SUMMARY What if higher performance doesn't come from putting more pressure on people but from investing more intentionally in them? In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Nick Reich to explore why great sales and great leadership begin with seeing people as human beings, not titles, quotas, or sources of revenue. Nick shares the remarkable story behind Every Player Is Bigger Than the Program. While coaching at a small charter school without a gym or established basketball program, he built a people-first culture that helped his team become the fastest in Indiana history to win a high school basketball state championship. The conversation explores why organizations cannot demand elite performance without investing in coaching and development, why leaders must focus on the people and processes behind the numbers, and how purpose, values, and accountability shape lasting cultures. Nick ultimately captures his philosophy in one powerful statement: “Leadership is love with standards.” Caring deeply about people doesn't mean lowering expectations. It means developing, challenging, and holding people accountable because you believe in who they can become. KEY TAKEAWAYS Selling is an act of leadership. Both require helping people believe something better is possible. See the person before the opportunity. People want to feel valued beyond their title or revenue potential. Develop before you demand. Sustainable performance requires coaching, support, and intentional development. Focus beyond the scoreboard. Revenue and quotas are outcomes of how well people and processes are developed. Lead intentionally. Purpose, values, and non-negotiables should guide daily decisions. Avoid “commission breath.” Buyers can sense when the transaction matters more than they do. Legacy is built through people. Great leadership is measured by who you help others become. People-first doesn't mean standards-free. The strongest leaders combine genuine care with clear expectations and accountability. HIGHLIGHT QUOTES Selling from the heart for me is leading from the heart, which is living from the heart. Sales and leadership, really, at its core, is an act of belief. The only way to change the world is one person at a time, and that starts with you. A legacy is not what you build, but who you build. We exist to serve the kids, not the other way around. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at https://culturefromtheheart.com/Home Get Larry's New Book: Selling Food from the Heart, https://a.co/d/07dzlMx8 Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: https://www.youtube.com/c/sellingfromtheheart/ Get Your Daily Dose of Inspiration: https://www.sellingfromtheheart.net/daily
	Build Trust in an Age of Disruption featuring Kim Bohr	08 août 2026	00:30:27
Kim Bohr is CEO at SparkEffect, where she helps executive teams navigate disruption, organizational change, and emerging technology without sacrificing trust. With more than 25 years of cross-functional leadership experience, Kim advises leaders on aligning business strategy with human-centered practices that strengthen performance and relationships. Her work includes the SparkEffect Trust Elasticity™ framework, designed to help organizations evaluate and strengthen trust during periods of change. Kim is also a board advisor, adjunct lecturer, speaker, host of the Courage to Advance podcast, and author of Successes, Failures & Lessons Learned. SHOW SUMMARY What if every interaction with a buyer is either building trust or quietly eroding it? In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Kim Bohr to explore what it takes to build and protect trust in a world shaped by AI, disruption, informed buyers, and constant change. Kim explains why authentic selling begins with genuinely believing that what you offer will improve the customer's work or life. She shares how trust is created through consistent patterns, honest communication, and actions that demonstrate you truly have the customer's best interests at heart. The conversation also explores the changing role of sales professionals. Buyers may have more information than ever, but they still need someone who can provide context, ask thoughtful questions, connect the dots, and understand the realities behind their decisions. Kim challenges sellers to use AI to eliminate repetitive work—not replace critical thinking, curiosity, vulnerability, or human connection. KEY TAKEAWAYS Serve before you sell. Believe in the value you bring before asking someone to buy. Trust is built through consistent patterns between what you say and what customers experience. Admitting when you don't know something can build more trust than pretending you do. Buyers may have information, but they still need sales professionals who can provide context and connect the dots. AI should support critical thinking and human connection—not replace them. Reinvest time saved through automation into research, better conversations, and stronger relationships. Understand the entire buying team, not just the person signing the agreement. Trust can be measured and should be treated as a meaningful business KPI. HIGHLIGHT QUOTES Do I genuinely believe that whatever I’m offering is going to help this person’s work and life get easier? Every single interaction we have, whether it’s human to human or from a digital lens, trust is either being built or eroded. Our job is to help them see what they may not be able to connect the dots on. Just because I know they can use what I have doesn’t mean I understand the problem. Trust can be measured, and it is as important as any other KPI you are tracking. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Turn Your CRM Into a Revenue Engine—Building Trust, Consistency, and Better Follow-Up featuring Jason Kramer	01 août 2026	00:34:48
Jason Kramer is the Founder and CEO of Cultivize, where he helps businesses transform their CRM systems into engines for sales growth. Working with organizations across multiple countries, Jason specializes in implementing structured, repeatable sales processes that improve lead conversion, strengthen customer relationships, and maximize revenue. A trusted CRM strategist, speaker, and podcast guest, Jason is passionate about helping sales and marketing teams align around smarter systems, better data, and consistent execution that drives measurable results. SHOW SUMMARY What if your CRM became one of your greatest sales assets instead of another administrative task? In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Jason Kramer to discuss why CRM success has very little to do with software—and everything to do with mindset, process, accountability, and consistency. Jason explains that many salespeople view CRM as a reporting tool for management when it should be a performance tool that helps them prioritize opportunities, remember important customer details, and consistently follow through on commitments. He shares why even the most advanced technology cannot compensate for an undefined sales process or inconsistent leadership. The conversation also explores the growing role of AI, automation, lead scoring, buying signals, and meeting transcripts. Jason offers practical strategies for reducing administrative work, improving follow-up, and helping sales professionals spend more time doing what matters most—building authentic relationships with their customers. KEY TAKEAWAYS Shift your CRM mindset from reporting to revenue generation. Technology cannot fix a broken or undefined sales process. Consistent follow-up builds trust and protects customer relationships. Leaders must model CRM adoption and create accountability across the team. Lead scoring and customer insights help prioritize the right opportunities. AI and automation should reduce administrative work—not replace relationships. Ongoing coaching and reinforcement are essential for long-term CRM success. Strong CRM habits improve consistency, productivity, and sales performance. The best CRM is the one your team actually uses every day. HIGHLIGHT QUOTES Selling from the heart is being authentic, honest, and genuine. The tool alone isn't going to solve the problem. I've never met a salesperson that doesn't want to follow up. Software doesn't solve problems. People solve problems. Once you look away, things can go back to bad habits very quickly. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Commit to a System—Building Consistency, Mastery, and Predictable Sales Results featuring Jim Effner	25 juil. 2026	00:30:19
Jim Effner is a master sales trainer, author, and founder of P2P Group, where he helps financial advisors and agency leaders achieve stronger results through mindset mastery, proven sales systems, and intentional communication. A former top producer at Northwestern Mutual, Jim now trains financial professionals across the country to develop greater consistency, confidence, and mastery in their sales careers. He is also the author of Bridge Your Gap: Sales Strategies and Systems for Becoming a Top Financial Advisor. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Jim Effner to explore why sustainable sales success requires more than motivation, natural ability, or increased activity. It requires a proven system, disciplined habits, and a commitment to continually practice your craft. Jim explains how a reliable process helps salespeople stop operating according to their mood, energy, or confidence level. He also introduces the idea of becoming “professionally perturbed”—reaching the point where inconsistent performance is no longer acceptable and meaningful change becomes necessary. The conversation explores mastery, accountability, intentional questioning, and authentic relationship-building. Jim shares that prospects need to feel three things: that they can trust you, that you genuinely care, and that you have the knowledge to help them. When those qualities are combined with a proven system and consistent practice, sales professionals can close the gap between their current results and their true potential. KEY TAKEAWAYS Stop winging it. Sales results become unpredictable when your actions depend on how you feel that day. Commit to a proven system that creates consistency, sustainability, and a clear path forward. Become “professionally perturbed” enough to stop accepting inconsistent performance. Remember that simple does not mean easy. Mastery still requires discipline, repetition, and effort. Schedule time to practice your sales skills instead of relying only on experience. Create accountability that measures your ability to apply what you have learned. Help prospects feel that they can trust you, that you care, and that you are knowledgeable. Avoid chasing every new sales trend. Choose a proven system, commit to it, and refine it over time. Bring intentionality to every conversation instead of relying on improvisation. HIGHLIGHT QUOTES Systems allow a sales professional to get out of their own way. If you’re going to be great in sales, you’ve got to spend some time working on your art. The moment you find yourself wanting something more for them than they want for themselves, you’re dead. Intentionality means the opposite, or the antithesis, of winging it. There’s a big difference between easy and simple. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	The Generosity Mindset—Building Trust by Giving More Value featuring John Ray	18 juil. 2026	00:30:13
John Ray is a business consultant, executive coach, author, speaker, and podcast host who helps professional service providers grow through stronger client relationships, clear value positioning, and confident pricing. Working with attorneys, accountants, coaches, consultants, and other trusted advisors, John teaches professionals how to communicate their expertise more effectively, build lasting trust, and create businesses rooted in service rather than transactions. He is also the host of The Price and Value Journey podcast, where he shares practical insights on leadership, value creation, and sustainable business growth. SHOW SUMMARY In this episode, Larry Levine and Darrell Amy welcome John Ray to explore how a generosity mindset transforms relationships, pricing, and long-term business success. John explains that generosity isn't about giving everything away. It's about giving your attention, your expertise, your curiosity, and your willingness to truly understand the people you serve. The conversation explores why clients often recognize value in us before we recognize it in ourselves, how testimonials can become powerful confidence-builders, and why asking better questions leads to deeper relationships. John also challenges sales professionals to stop relying on assumptions and instead approach every client with fresh curiosity, reminding us that "people are deep mysteries." Whether you're navigating a difficult sales day or looking to create more meaningful customer relationships, this episode offers a refreshing reminder that generosity isn't a weakness—it's one of the strongest drivers of trust, referrals, and sustainable growth. KEY TAKEAWAYS Generosity means creating more value than you take—not giving everything away. Clients often see strengths and value in you that you fail to recognize yourself. Testimonials and client feedback can become powerful reminders of your impact. The best professionals lead with attention, curiosity, and genuine service. Never assume every client values the same things—keep asking thoughtful questions. Relationships deepen when you treat every customer as a unique individual. Giving value consistently creates trust, referrals, and long-term business growth. A generosity mindset helps sales professionals move beyond comparison, imposter syndrome, and self-doubt. HIGHLIGHT QUOTES Clients see more value in you than you see in yourself. We've got to give more value first than we get back. It's not giving until you're dry. It's giving value knowing that value comes back over time. It's a generosity of spirit, attention, and giving a listening ear to those around us. The more you understand people, the more value you can create. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	If You Were Arrested for Selling: Evidence, Decision-Makers, and the Seven Deadly Sins featuring Ian Selby	11 juil. 2026	00:26:15
Ian Selbie is a globally recognized sales expert, author, speaker, and podcast host with more than 25 years of experience helping organizations improve sales performance and sustainable growth. He has trained and coached more than 17,000 sales professionals worldwide and previously worked at Apple, where he was named the company’s Top Salesperson in the World in 1990. Ian is the author of If You Were Arrested for Selling, Would There Be Enough Evidence to Convict You? and the host of Confessions of a Sales Pro. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome Ian Selbie to discuss selling with curiosity, compassion, and strong fundamentals. Ian shares his framework: “Call high, find the pain, bring the gain, and do it again and again.” He explains why salespeople should begin with decision-makers, uncover real business challenges before presenting solutions, and avoid sending proposals to unqualified opportunities. The conversation also explores several of Ian’s “Seven Deadly Sins in Selling,” including calling too low, proposing too early, and expecting CRM technology to fix a broken sales process. KEY TAKEAWAYS Selling from the heart begins with genuine curiosity, compassion, and a commitment to helping customers succeed. Start every opportunity at the highest level possible—decision-makers can say yes, while influencers often cannot. "Call high, find the pain, bring the gain" provides a simple framework for creating meaningful customer conversations. Never present a proposal before you've fully qualified the opportunity and uncovered the customer's true business challenges. Technology doesn't fix poor sales fundamentals—a CRM only amplifies the quality of your existing sales process. The strongest path into executive leadership is through earned referrals built on trust and consistent value. HIGHLIGHT QUOTES Call high, find the pain, bring the gain, then do it again and again. Influencers can say no. Decision-makers can say yes. If your sales team were arrested for selling, would there be enough evidence to convict them? A CRM doesn't fix broken sales processes—it magnifies them. Value grows when you increase the benefit, not when you decrease the price. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	The Framemaking Sale: Building Buyer Decision Confidence featuring Karl Schmidt	04 juil. 2026	00:31:26
Karl Schmidt is the Co-Founder of A to B Insight, where he helps organizations transform their sales approach by aligning with how customers actually make decisions. Drawing on years of experience at leading firms including Boston Consulting Group and Gartner, Karl has conducted award-winning research into buyer behavior, commercial strategy, and complex B2B decision-making—including work that contributed to the groundbreaking insights behind The Challenger Sale. As the co-author of The Framemaking Sale, Karl equips sales leaders and organizations with practical frameworks for increasing buyer confidence, simplifying complex decisions, and creating customer experiences built on trust rather than pressure. His research and thought leadership have been featured in Harvard Business Review, Forbes, and other leading business publications, making him one of today's foremost voices on decision science in modern sales. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome Karl Schmidt, Co-Founder of A to B Insight and co-author of The Framemaking Sale, for a fascinating conversation about how customers truly make decisions—and why helping buyers gain confidence is more valuable than simply persuading them. Karl introduces the concept of "framemaking," explaining that exceptional sales professionals don't just provide information or recommend solutions—they help buyers navigate complexity, clarify priorities, and build confidence in their own decision-making process. The conversation explores groundbreaking research showing that buyer decision confidence is one of the strongest predictors of successful, high-quality purchases. Rather than focusing solely on convincing prospects that your solution is the best, Karl explains why helping buyers feel confident in themselves creates better outcomes, stronger trust, and longer-lasting customer relationships. Listeners will also discover why emotions play a critical role in decision-making, how trust is built through shared experiences, and practical ways to simplify buying decisions while preserving customer autonomy. If you want to become the trusted guide your customers need—not just another salesperson competing for attention—this episode offers a refreshing, research-backed perspective on modern selling. KEY TAKEAWAYS Buyer decision confidence is one of the strongest predictors of successful, low-regret purchasing decisions. Great sales professionals help buyers gain confidence in themselves—not just confidence in the product. The best sales conversations move customers through know → feel → do, not simply know → do. Framemaking helps customers organize complexity instead of overwhelming them with information. Customers value guidance that preserves their autonomy rather than pressure that limits it. Helping buyers make the best decision—even if it's not your solution—builds long-term trust HIGHLIGHT QUOTES Our goal isn't to make customers choose us. It's to help them make the best decision possible. Decision confidence isn't confidence in the seller—it's confidence in yourself. People don't just need to know what to do. They need to feel confident enough to do it The best salespeople don't tell customers what to think. They help them think more clearly. Frame making creates clarity without taking away the customer's agency. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Rediscovering Real Time Conversations in Sales featuring Mary Jane Copps	27 juin 2026	00:30:04
Mary Jane Copps helps sales professionals win more business by rediscovering the power of real-time conversations. For more than 20 years, she has coached sales teams, entrepreneurs, startups and customer service professionals how to build trust, open doors and strengthen relationships through effective phone, video and in-person communication. Her practical approach helps people turn everyday conversations into meaningful connections, leading to stronger client relationships and more business. Mary Jane has worked with more than 800 organizations and trained over 30,000 professionals across North America and internationally in France, Britain and Australia. Her expertise has been featured by a wide range of media including Fox News, the BBC, CBC, and in The Wall Street Journal and Bloomberg. She publishes a blog each week that explores one valuable skill people can use immediately to strengthen their conversations with clients and prospects. This aligns with her mission to help companies increase their real-time conversations instead of losing opportunities by avoiding them. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome communication expert Mary Jane Copps—known as "The Phone Lady"—for a timely conversation about one of the most overlooked skills in modern sales: having meaningful real-time conversations. As automation, AI, email, and texting continue to dominate business communication, Mary Jane explains why authentic voice-to-voice conversations remain one of the greatest competitive advantages a sales professional can have. She shares how curiosity, empathy, preparation, and genuine interest in others transform ordinary sales calls into lasting business relationships. Together, they explore why conversational skills are declining, how sales professionals can intentionally rebuild them, and practical techniques for creating stronger customer connections—from asking better open-ended questions to leaving compelling voicemails and following up with empathy instead of pressure. If you've ever wondered whether phone calls still matter in today's digital world, this episode delivers a compelling reminder that trust is built one conversation at a time. KEY TAKEAWAYS Great sales conversations begin by focusing on the customer, not yourself. Curiosity and empathy create stronger relationships than scripted pitches. Real-time conversations remain one of the most valuable—and underdeveloped—sales skills. Technology should support communication, not replace human connection. Open-ended questions encourage meaningful dialogue and uncover deeper customer needs. Your voice communicates conviction, authenticity, and enthusiasm in ways email never can. HIGHLIGHT QUOTES Selling isn't about us. It's about the person sitting across from us. Technology can make communication easier—but it can never replace human connection. Your voice carries your conviction, your enthusiasm, and your authenticity. People don't remember perfect sales pitches. They remember how you made them feel. Persistence isn't pestering. Persistence is showing people they matter. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Integrity First Selling: Play the Long Game and Put the Buyer First featuring Mark Hunter	20 juin 2026	00:29:17
Mark Hunter, CSP, known globally as “The Sales Hunter,” is a renowned sales expert, keynote speaker, consultant, and best-selling author who helps organizations transform how they approach sales. With more than 30 years of experience in sales leadership, he has worked with companies around the world to help sales teams identify better prospects, build stronger relationships, and close deals with confidence and integrity. Before launching his company, The Sales Hunter, Mark spent nearly two decades in the sales and marketing divisions of Fortune 200 companies, leading large sales teams and developing high-performing sales strategies. He is the author of several influential books, including High-Profit Prospecting, High-Profit Selling, and A Mind for Sales, and is widely recognized for his practical insights on prospecting, mindset, and building trust-based sales relationships that drive long-term business success. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome renowned sales expert, author, and keynote speaker Mark Hunter, known around the world as "The Sales Hunter," to discuss his latest book, Integrity First Selling: How to Create Better Sales with Better Customers. Mark challenges conventional sales thinking by reminding listeners that sales is not about moving products—it's about serving people. He explains why the most successful sales professionals focus on helping buyers achieve outcomes they never thought possible rather than simply chasing quotas, commissions, or quarter-end numbers. The conversation explores what it truly means to put integrity first in sales, including aligning with the buyer's journey, building trust through transparency, and playing the long game even when short-term pressure tempts salespeople to do otherwise. Mark also shares practical insights on prospecting, pipeline development, leadership, accountability, and why many organizations mistakenly create the very buying behaviors they complain about. In a marketplace increasingly crowded by AI-generated noise and transactional selling, Mark makes the case that trust, authenticity, and consistency remain the most valuable competitive advantages a salesperson can possess. This episode is a powerful reminder that sales done with integrity doesn't just create better customers—it creates better careers, stronger relationships, and lasting success. KEY TAKEAWAYS Sales is fundamentally about serving people, not selling products. Integrity-first selling requires joining the buyer's journey rather than forcing your own agenda. Long-term trust always outperforms short-term sales tactics. End-of-quarter discounting often trains customers to delay purchasing decisions. Healthy pipelines eliminate desperation and create better customer experiences. Sales leaders should focus on creating opportunities, not simply closing deals. HIGHLIGHT QUOTES Sales is serving people. It's not selling stuff. The products we sell are simply the medium we use to help people. Closing without integrity creates revenue today and regret tomorrow. The easy sale isn't the one you get. It's the one you deserve. Desperation at the end of the quarter is usually the result of poor pipeline discipline at the beginning of the quarter. Being the same person at work and at home makes life simpler and sales more effective. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Identity-Driven Selling and Quantum Sales Growth featuring Elyse Archer	13 juin 2026	00:29:56
Elyse Archer is a leadership consultant, keynote speaker, and executive coach who helps high-growth teams and leaders build stronger communication, sharper focus, and more resilient cultures. With deep expertise in psychology, performance strategy, and human behavior, Elyse equips organizations to improve collaboration, enhance accountability, and empower individuals to contribute their best work. She is the founder of Elyse Archer Coaching and creator of programs that help leaders communicate with clarity, manage change effectively, and lead with authenticity. Elyse’s practical, research-informed approach blends mindset, skill-building, and heart-centered leadership, making her a trusted advisor to executives, founders, and teams looking to scale both results and culture. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy sit down with leadership consultant, executive coach, and keynote speaker Elyse Archer to explore the powerful connection between identity and sales success. Elyse shares her personal journey of breaking through an income ceiling that had persisted despite years of hard work, training, and achievement. Following a series of life-changing events, including the unexpected loss of her podcast co-host, becoming a new mother, and reflecting on the lessons from The Top Five Regrets of the Dying, she realized that lasting growth required more than new strategies. It required becoming a new version of herself. Together, they unpack the concept of identity-driven selling, why results rarely exceed self-concept, and how sales professionals can shift from operating out of fear, scarcity, and hustle to leading and selling with confidence, purpose, and an open heart. KEY TAKEAWAYS Your sales results will rarely exceed your self-concept and identity. Sustainable growth starts with becoming the person capable of achieving the result you desire. Selling from the heart means operating from wholeness, service, and authenticity rather than fear or scarcity. Mindset alone isn't enough; identity, beliefs, emotions, and actions work together to create outcomes. The "Old Personality vs. New Personality" framework provides a practical path for personal transformation. HIGHLIGHT QUOTES The breakthrough doesn't happen when you learn something new. It happens when you become someone new. Your beliefs create your actions, your actions create your habits, and your habits create your results. The version of you that has already achieved the goal thinks differently, feels differently, and acts differently. Your desires aren't distractions. They're often clues pointing you toward your purpose. The greatest transformation isn't becoming someone else—it's remembering who you really are. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Defining What “Good” Looks Like featuring Jeff Bajorek	06 juin 2026	00:33:20
Jeff Bajorek is a sales strategist, keynote speaker, author, and consultant with more than 20 years of experience helping organizations improve clarity, messaging, and performance. A former C-level sales executive and multi-time President’s Club performer, Jeff specializes in helping teams define “what good looks like” so success becomes repeatable and scalable. Through speaking, training, and advisory work, he helps leaders systematize the instincts of top performers, strengthen customer relationships, and build sustainable growth strategies. Jeff is also the author of multiple sales books, including Rethink the Way You Sell and Fundamentals of Prospecting, and is known for blending practical insight, humor, and real-world experience to elevate modern sales teams. SHOW SUMMARY In this episode of Selling from the Heart, Larry Levine and Darrell Amy welcome sales strategist, author, and consultant Jeff Bajorek for a candid conversation about integrity, leadership, resilience, and defining what success truly looks like. Jeff shares a deeply personal reflection on a recent leadership role that ended after just six months. Looking back, he realized that while he was focused on driving change and having difficult conversations, he failed to first earn the trust of the people around him by listening, connecting, and understanding what success already looked like within the organization. The discussion explores the relationship between identity and performance, the importance of maintaining belief in yourself, and how professional setbacks often become the greatest catalysts for growth. Jeff explains why integrity is much more than keeping your word—it's the alignment between what you sell, who you sell it to, how you sell, and why you sell it. Listeners will also hear powerful insights on culture, self-awareness, defining "enough," and why true success starts with getting the right priorities right both professionally and personally. This is an honest and thought-provoking conversation about growth, humility, leadership, and the ongoing journey of becoming the person capable of achieving the results you desire. KEY TAKEAWAYS Selling from the heart begins with integrity—alignment between what you sell, who you sell to, how you sell, and why. Belief and confidence are not permanent; they require daily attention and reinforcement. Lasting results require personal transformation, not just better goals or systems. Leadership starts with trust. Before driving change, leaders must understand and earn the hearts of their people. Professional setbacks often provide the greatest opportunities for growth and self-discovery. More than one truth can exist at the same time—you can experience failure and still be proud of your effort. HIGHLIGHT QUOTES Integrity is alignment between what you sell, who you sell it to, how you sell it, and why. Belief is a daily practice. The moment you assume it'll always be there, it starts to disappear. In order to achieve different results, you must become the kind of person capable of producing those results. I knew what good looked like, but I never stopped long enough to understand what good already looked like to the people around me. You can't lead people effectively until you've earned the right to influence them. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Four Levers of Negotiation and Building Lasting Trust featuring Todd Caponi	30 mai 2026	00:31:52
Todd Caponi is a sales strategist, keynote speaker, author, and advisor passionate about elevating the sales profession through behavioral science and transparency. A three-time author—including The Transparency Sale and The Transparent Sales Leader—Todd helps organizations rethink how they sell, negotiate, and lead by building trust through honesty rather than perfection. Blending his fascination with decision science, sales methodology, and learning theory, Todd works with customer-facing teams to create more confident, frictionless B2B buying experiences. Through speaking, teaching, and advising, he equips leaders and sales professionals with simple, practical frameworks that drive stronger relationships, better outcomes, and long-term growth. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome sales strategist, author, and transparency advocate Todd Caponi to explore why trust should never disappear when negotiations begin. Drawing from his latest book, The Four Levers of Negotiation, Todd challenges traditional negotiation tactics that often turn collaborative sales conversations into adversarial battles. He explains that while sales professionals spend months building credibility and trust, many unknowingly undermine those relationships the moment pricing discussions begin. Todd introduces a practical framework built around four universal business drivers—volume, timing of cash, length of commitment, and timing or predictability of the deal. By helping buyers understand the true factors that influence pricing, sales professionals can negotiate transparently, trade value instead of giving away discounts, and create outcomes that benefit both parties. The conversation dives into behavioral science, decision-making, confidence in pricing, and why transparency consistently outperforms manipulation. Whether you're negotiating enterprise contracts or everyday business agreements, this episode provides a modern, trust-centered approach to creating win-win outcomes while strengthening long-term customer relationships. KEY TAKEAWAYS Transparency creates stronger outcomes in sales, leadership, negotiations, and customer relationships. Many salespeople build trust throughout the sales cycle only to abandon it during negotiation. Every B2B pricing discussion is influenced by four key factors: volume, payment timing, contract length, and deal predictability. Buyers are less likely to push aggressively for discounts when they understand the rationale behind pricing. Negotiation works best when both sides openly collaborate rather than hide information and play games. HIGHLIGHT QUOTES Transparency sells better, leads better, negotiates better, and creates stronger customer advocates than pretending to be perfect. We spend months building trust with our buyers. Why would we risk losing it the moment the negotiation begins? The best negotiations don't feel like battles. They feel like two sides working together to create value. Every pricing conversation is driven by four simple levers: volume, timing of cash, length of commitment, and deal predictability. The minute you give away a concession for free, you diminish its value—and your own. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Using AI and Sales Tech to Amplify Relationships featuring Craig Klein	23 mai 2026	00:28:40
Craig Klein is the Founder and CEO of SalesNexus, a CRM and sales automation platform built to help small and mid‑sized businesses grow more revenue through better follow‑up, stronger relationships, and smarter sales processes. With deep experience in sales, marketing, and technology, Craig has spent his career helping organizations streamline their sales functions while keeping the human connection at the core of every customer interaction. He is known for his practical approach to relationship‑based selling and his ability to translate complex systems into tools that empower teams to close more deals, nurture customers long‑term, and scale with intention. Craig regularly shares insights on sales strategy, CRM best practices, and creating cultures that support consistent performance and meaningful client engagement. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy sit down with Craig Klein to explore how AI and sales technology can strengthen authentic, relationship-driven selling rather than replace it. Craig shares how his perspective on sales evolved from chasing transactions to focusing on service, trust, and long-term relationships. Together, they unpack the rapid evolution of CRM and AI tools, discussing why human connection still matters most—especially in high-value, complex sales environments where trust and credibility drive decisions. The conversation dives into practical ways AI can support sales teams through smarter follow-up, onboarding, coaching, meeting preparation, and workflow automation. Craig also explains how organizations can use AI to eliminate “forgotten deals,” improve consistency, and free sales professionals from administrative tasks so they can spend more time building meaningful customer relationships. If you’ve wondered how to embrace AI without losing the heart of selling, this episode offers a grounded and practical roadmap for using technology to become more human—not less. KEY TAKEAWAYS AI and CRM tools should support authentic relationship-building, not replace human connection High-trust, high-value sales still depend on real conversations and credibility One of AI’s biggest opportunities is recovering missed follow-ups and forgotten deals The best sales technology removes busywork so salespeople can spend more time with customers Incremental daily improvements create stronger long-term sales performance than occasional major overhauls AI-powered systems can streamline proposals, scheduling, onboarding, and customer communication The future of sales technology is “agentic AI,” where systems proactively assist salespeople behind the scenes Context-driven AI becomes significantly more powerful when connected to CRMs, contracts, proposals, and operational systems HIGHLIGHT QUOTES Technology should help you connect and have better conversations—not get in the way of them. The best salespeople understand that relationships still win. Great technology simply helps you focus more on people. Give before you ask. That mindset opens doors that go far beyond money. Nobody spends half a million dollars on a major purchase without building trust with someone first. AI should enhance the relational strength we already have with our customers—not replace authenticity. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Purpose-Driven Leadership, and the CTG Framework featuring Jennifer Langton	16 mai 2026	00:30:49
Jennifer Langton is an expert in transformational leadership who bridges bold innovation with human impact. As the former Senior Vice President of Player Health and Innovation at the NFL, Jennifer pioneered the league’s first injury reduction strategy, achieving a groundbreaking 25% concussion reduction through initiatives like the Digital Athlete, developed in partnership with AWS. Her business acumen is just as impressive: she restored profitability as North America CFO for Atari, and led a revenue-boosting RFP at the NFL that delivered a 220% increase in the league’s apparel portfolio. Jennifer’s leadership is defined by her CTG Methodology, Connect, Trust, Grow, a framework for navigating high-stakes environments with clarity and heart. An NYU Stern MBA and AWS Women of the Cloud honoree, Jennifer embodies results-driven leadership powered by purpose, people, and progress. SHOW SUMMARY In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Jennifer Langton, former SVP of Player Health and Innovation at the NFL, who led the league’s first injury-reduction strategy and helped drive a 25% reduction in concussions, including work on the AWS-partnered Digital Athlete. Langton explains her CTG methodology, connect, trust, grow, emphasizing authentic connection to overcome resistance to change, trust built through leadership and data to scale beyond pilots, and growth through iterative wins. She shares how purpose rooted in personal adversity fueled her leadership, how aligning personal mission with organizational priorities creates transformation, and why technology and AI require a “human path” for adoption by building with, not for, stakeholders. KEY TAKEAWAYS Authentic connection must come before trust , and trust must come before growth. Skip one, and the whole framework breaks. Your personal "why" is your most powerful sales asset. Aligning your purpose to your client's or organization's greatest need creates unstoppable momentum. You don't need to be the expert , you need to connect the experts. Leadership and sales are about asking the right questions and keeping everyone aligned to one mission. Build with people, not for them. Co-creation drives adoption; top-down mandates don't. Data empowers people, it doesn't replace them. The human path to adoption is just as critical as the technical solution. Adversity can become your superpower. Lived experience creates authentic credibility that no credential can replicate. HIGHLIGHT QUOTES If you don't connect, your stakeholders will resist. If you skip trust, what you're building will never scale beyond a pilot. Technical playbooks don't create change, people do. People follow the version of you that's true. We built with, and not for, them. That's how we empowered them. Every time an injury was predicted or prevented, it was me winning back a piece of myself. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Embracing Change, Staying Present, and Building a Joyful Sales Culture featuring Joel Zeff	09 mai 2026	00:33:03
Joel Zeff is a dynamic keynote speaker, work culture expert, improvisational humorist, and author who brings energy, humor, and practical insight to every stage. For more than 25 years, Joel has delivered over 2,500 presentations that blend improvisation with actionable business lessons around teamwork, leadership, collaboration, and change. Known for his highly interactive keynotes, Joel engages audiences through playful improv exercises that reinforce a powerful message: organizations thrive when people feel supported, appreciated, and connected. From Wells Fargo and Samsung to KPMG and even the IRS, Joel has helped companies across industries build more joyful, resilient, and high-performing cultures. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by keynote speaker and work culture expert Joel Zeff to discuss how joy, presence, and positive support create stronger sales cultures and better performance. Joel explains that “selling from the heart” means genuinely helping others succeed and bringing passion into every interaction. Drawing from his background in improvisation, he shares why embracing change, staying flexible, and choosing how we respond to challenges are essential skills for sales professionals and leaders alike. The conversation highlights how leaders cultivate passion—not by demanding it, but by creating environments built on ownership, appreciation, celebration, and support. Joel also emphasizes the importance of being fully present in conversations, especially in a distracted world where attention is rare and deeply valuable. Packed with practical wisdom and humor, this episode is a powerful reminder that positivity, persistence, and connection fuel lasting success. KEY TAKEAWAYS Selling from the heart means helping others succeed, not simply closing deals. Passion grows in environments built on ownership, appreciation, and positive support. Change is constant—success depends on how you choose to respond to it. Improv teaches two powerful sales lessons: stay present and never quit. Positive support and recognition directly improve culture and performance. Presence and listening strengthen trust and connection in every interaction. Persistence and adaptability are critical to long-term sales success. Joyful cultures create more engaged, committed, and resilient teams. HIGHLIGHT QUOTES Selling from the heart is answering the question: How do I help the people around me be successful? I only control how I react to what happens. You can make mistakes. You just can’t give up. It’s my job as a sales leader to create the foundation for passion. The best present you can give somebody is your presence. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Empathy, Resilience, and Becoming the Spark That Unlocks Potential featuring Joe Roberts	02 mai 2026	00:30:17
Joe Roberts, known as the “Skid Row CEO”, transformed his life from homelessness and addiction on the streets of Vancouver into becoming a successful business executive, author, and internationally recognized speaker. His journey has been featured in Forbes, CBC, and numerous global platforms. Joe is the author of four books and the founder of The Push for Change, a 17-month walk across North America (averaging 35,000 steps per day) to raise awareness and funds for youth homelessness—helping drive meaningful change in federal support programs. Through powerful storytelling and lived experience, Joe inspires individuals and organizations to reframe adversity, unlock potential, and lead with empathy. His keynotes are consistently described as life-changing, leaving audiences with a renewed sense of purpose and possibility. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Joe Roberts to explore the transformative power of empathy, resilience, and human connection. Joe shares how a simple conversation on a park bench changed the trajectory of his life, sparking a journey from addiction and homelessness to leadership and impact. He defines selling from the heart as seeing potential in others before they can see it in themselves. Joe introduces his AIR model (Action, Inspiration, Roadblocks), explaining that resilience is not about feeling strong, but about taking action despite negative emotions. The conversation highlights how internal barriers like self-doubt and perfectionism often limit growth, while consistent action and belief unlock potential. This episode is a powerful reminder that sales and leadership are ultimately about helping others and that even small moments of connection can change lives. KEY TAKEAWAYS Purpose makes authentic selling natural, when your work aligns with meaning, trust follows. Qualification is a time management strategy, not just a sales process. Sales optimism can become a liability when it blinds you to disqualifying signals. The Three Whys—Why buy? Why now? Why us?—help determine if a deal is real. Your champion must be able to sell internally on your behalf. No decision is often your biggest competitor. Great salespeople qualify early to avoid wasting time on false opportunities. HIGHLIGHT QUOTES “Find your purpose, match it with your job, and then you’ll be selling from the heart.” “Our time is limited and is the most precious asset we have as salespeople.” “We can deceive ourselves by not responding truthfully—the best way is to ask the customer.” “If the economic buyer asks why they should buy from you—how solid is your answer?” “What is the cost of doing nothing? If the answer is nothing, then the deal is not qualified.” ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Always Be Qualifying: MEDDIC, Purpose, and Better Sales Forecasts featuring Darius Lahoutifard	25 avr. 2026	00:30:26
Darius Lahoutifard is a visionary sales leader, serial entrepreneur, and founder of MEDDIC Academy, the premier global MEDDPICC® certification platform. A former executive at PTC and Oracle, Darius is best known for scaling PTC France’s revenue from $4M to $27M in just three years—outperforming major industry competitors. Originally trained as a robotics engineer, Darius combined technical expertise with sales excellence, becoming CEO of a Schlumberger subsidiary at just 28 years old. He has since launched four successful tech startups, raised over $20 million in funding, and authored Always Be Qualifying. Today, through MEDDIC Academy, he equips sales professionals worldwide with the discipline, clarity, and strategy needed to improve qualification, forecasting, and win rates. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Darius Lahoutifard to discuss how authentic selling starts with purpose—and how strong qualification creates better sales outcomes. Darius shares that when purpose aligns with your work, selling from the heart becomes natural rather than forced. The conversation focuses on one of the biggest weaknesses in sales: poor qualification. Darius explains how optimism, urgency to close, and self-deception often cause sales professionals to hold onto deals that were never real. He introduces the Three Whys—Why buy anything? Why buy now? Why buy from us?—as a simple but powerful filter for qualification. He also breaks down the MEDDIC/MEDDPICC framework—Metrics, Economic Buyer, Decision Process, Decision Criteria, Paper Process, Pain, Champion, and Competition—showing how disciplined qualification protects time, improves forecasting, and increases trust. This episode is a masterclass in selling smarter, not just harder. KEY TAKEAWAYS Purpose makes authentic selling natural—when your work aligns with meaning, trust follows. Qualification is a time management strategy, not just a sales process. Sales optimism can become a liability when it blinds you to disqualifying signals. The Three Whys—Why buy? Why now? Why us?—help determine if a deal is real. HIGHLIGHT QUOTES Find your purpose, match it with your job, and then you’ll be selling from the heart. Our time is limited and is the most precious asset we have as salespeople. We can deceive ourselves by not responding truthfully—the best way is to ask the customer. If the economic buyer asks why they should buy from you—how solid is your answer? ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Congruent Leadership and the Why Operating System featuring Dan Dominguez	18 avr. 2026	00:31:06
Dan Dominguez is the Founder and CEO of WHY NOT Leadership, a coaching and consulting firm grounded in the belief that leadership is about impact, not titles. As a sought-after coach, speaker, and podcast host, Dan helps leaders and teams unlock their full potential through self-awareness, authentic connection, and bold, values-driven action. Driven by his core motivators, Contribute, Challenge, and Make Sense, Dan equips organizations to build trust-centered cultures and develop people-first leadership at every level. His work focuses on helping individuals understand what drives them and how to use that insight to lead, communicate, and perform more effectively. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy welcome back Dan Dominguez to explore how congruency, self-awareness, and understanding your “Why” transform leadership and sales. Dan defines selling from the heart as showing up authentically with the intention of making a meaningful difference for others. The conversation dives into the Why Operating System (YOS)—a framework that helps individuals understand why they act, how they bring it to life, and what they deliver. By recognizing these internal “filters,” sales professionals and leaders can better communicate in the language of their clients and teams, applying the Platinum Rule to build trust and eliminate friction. Dan shares practical examples of how YOS improves communication, strengthens relationships, and enhances performance across teams and even personal relationships. This episode reinforces that authentic connection, adaptability, and self-awareness are the true drivers of trust and long-term success. KEY TAKEAWAYS Understanding your Why, How, and What is foundational to authentic leadership and selling. Congruency—being the same person everywhere—is essential for building trust. Adapting to how others think and communicate strengthens relationships and results. Trust is the most important long-term metric in sales success. HIGHLIGHT QUOTES Leadership isn’t about titles, it’s about the difference you make. When you’re congruent, you don’t have to worry about work-life balance. When you tell people what you believe, you attract people who believe what you believe. Understanding the internal wiring of your clients is critical. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Filter Coach Commit Framework featuring Mitch Matthews	11 avr. 2026	00:31:18
Mitch Matthews is a success coach, keynote speaker, and creator of the top 1% podcast DREAM THINK DO. Through his coaching and content, Mitch helps high-achieving leaders and entrepreneurs dream bigger, think better, and pursue meaningful work aligned with their purpose. Over the past two decades, Mitch has worked with organizations like NIKE, NASA, Disney, and United Airlines, helping leaders clarify direction and lead with impact. He has interviewed world-class performers—including Brendon Burchard, Michael Hyatt, Jamie Kern Lima, elite athletes, and Oscar winners—bringing powerful insights to his global audience. Mitch is also the creator of The Authority Bridge™, a coaching experience designed to help seasoned professionals build purpose-driven, legacy-worthy businesses. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Mitch Matthews to explore a refreshing approach to modern selling: Filter, Coach, Commit. Mitch explains that selling from the heart is about connecting the right people with the right solutions at the right time—even if that solution isn’t yours. The conversation emphasizes the importance of intentional branding to attract ideal clients and repel poor-fit opportunities, as well as the power of saying “no” to build trust and long-term credibility. Mitch reframes sales conversations as coaching conversations—focused on listening deeply, clarifying needs, and guiding people toward meaningful action. This episode highlights the shift from transactional selling to relationship-driven coaching, where authenticity, alignment, and long-term thinking create lasting success. KEY TAKEAWAYS Focus on connecting the right people with the right solutions at the right time. The Filter, Coach, Commit framework helps attract, guide, and serve ideal clients. Saying “no” creates clarity, builds trust, and strengthens your brand. Approach sales conversations as coaching conversations—not pitches. HIGHLIGHT QUOTES When you can describe someone’s problem better than they can, they assume you have the solution. A good brand attracts the right people and repels the wrong people. Coaching starts with listening and meeting people where they are. If you’re ever in danger of being considered a commodity, relationships set you apart. ADDITIONAL RESOURCES Mitch is offering Selling from the Heart listeners free access to the Next Chapter workshop! Use codes *HEART or LOVE* at checkout: https://members.matthewstraininginternational.com/next-chapter Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Habits of High Performers: Mind Flex, Heart Set, and Trust featuring James Laughlin	04 avr. 2026	00:30:00
James Laughlin is a globally recognized high-performance leadership strategist, #1 bestselling author of Habits of High Performers, and a 7-time world champion musician. He has coached everyone from PGA Tour professionals and elite athletes to Fortune 500 CEOs, helping leaders and teams achieve extraordinary results through intentional habits and mindset mastery. As an international keynote speaker and host of the top-ranked Lead on Purpose podcast, James blends elite performance principles with practical leadership frameworks that drive personal growth, resilience, and sustainable success. Whether working with world-class rugby teams or senior executives, James helps people win in both life and business by building habits rooted in trust, wellbeing, and high performance. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by James Laughlin to explore what truly drives high performance. James shares that selling from the heart begins with trusting who you are, and explains why vulnerability is not weakness but one of the most powerful ways leaders and sales professionals build trust and connection. The conversation introduces James’s powerful skillset, mindset, and heart set framework, reframing mindset as “mind flex”—the belief that our minds are not fixed, but adaptable through intentional habits. He defines high performance as consistently exceeding norms while maintaining healthy relationships and wellbeing, challenging the traditional “win at all costs” mentality. James also dives into belief systems, daily reflection habits, storytelling as a trust-building tool, and the importance of radical clarity around what success actually looks like. This episode is packed with practical wisdom for anyone looking to perform at a higher level without sacrificing authenticity or wellbeing. KEY TAKEAWAYS High performance requires three pillars: skillset, mind flex, and heart set. Vulnerability is a leadership strength that builds trust and connection. True high performance includes wellbeing and healthy relationships. Beliefs drive attitudes, which shape behaviors and results. HIGHLIGHT QUOTES People don't struggle because they don't know what to say. They generally struggle because they don't fully trust who they are. The soft thing is the hard thing. It's very difficult to do, but it's crucial to success. Be curious about the situation rather than furious about the situation. High performance is not a birthright. It's not hustle, it's not luck. High performance is simply a byproduct of great habits. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Be the Sale: Aligning Buyers Through Values featuring Ben Ortlip	28 mars 2026	00:33:04
Ben Ortlip is a culture architect, strategist, and bestselling author who helps organizations turn workplace culture into measurable business success. As the founder of The Culture MRI®, Ben created a data-driven system that assesses and improves employee engagement and organizational performance—transforming culture from a “soft” concept into a strategic advantage. Ben has worked with leading brands such as UPS, Delta, Salesforce, and Chick-fil-A, bringing decades of research and real-world insight into what truly motivates people at work. He is the author of Culture Is the New Leadership and Be the Sale, and a sought-after speaker on how human-centered culture drives performance, retention, and long-term profitability. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Ben Ortlip to explore what it truly means to “be the sale.” Ben explains that authentic selling is rooted in alignment, where both buyer and seller objectives are served through trust, not pressure. Drawing from workplace psychology and culture research, Ben shares how today’s buyers are driven by autonomy, purpose, and connection. He introduces three core human needs, craft, cause, and community, and explains how sales professionals can become “magnetic” by mastering their expertise, championing their client’s mission, and building meaningful relationships. This conversation challenges transactional selling and replaces it with a values-driven approach that fosters long-term trust, loyalty, and business success. KEY TAKEAWAYS Trust significantly increases the likelihood of successful sales outcomes. Mastering your craft builds credibility and positions you as a true expert. Align with your prospect’s cause—focus on their mission, not your quota. Building community strengthens relationships and deepens trust. HIGHLIGHT QUOTES Where else would you sell from and expect to have any success? People don’t buy the best products—they buy based on the level of trust they have. The reason people aren’t buying from you is because of you, how you show up Your value to the prospect is directly proportional to your mastery of the topic. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book: Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. Subscribe to The Selling from the Heart Podcast Youtube Channel! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	The Unexpected Power of Boundaries in Sales and Leadership featuring Sheri Jacobs	21 mars 2026	00:31:49
Sheri Jacobs is an innovation keynote speaker, researcher, and CEO who helps organizations embrace change, spark innovation, and build smart risk-taking cultures. As founder of Avenue M Group, she has led research across more than a million data points, guiding leaders across industries, from healthcare to technology, on how to empower teams and drive sustainable growth. A three-time bestselling author, including The Unexpected Power of Boundaries, Sheri blends data, strategy, and real-world insight to help leaders turn bold ideas into action. With over 300 keynotes and workshops delivered worldwide, she is known for making complex challenges practical, actionable, and inspiring. Outside of her professional work, Sheri is a marathoner, board leader, and wildlife photographer, bringing curiosity and clarity into everything she does. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Sheri Jacobs to explore why boundaries are not limiting—they are liberating in sales and leadership. Sheri shares how clearly defined boundaries create trust, safety, and focus while enabling creativity and smarter risk-taking. Using powerful analogies, from fenced playgrounds to global marketing campaigns, Sheri explains the importance of defining the “what” (outcomes and constraints) before the “how” (execution). She also connects lessons from wildlife photography to sales, emphasizing patience, preparation, and adapting to changing conditions rather than trying to control outcomes. The conversation highlights how boundaries improve deal quality, strengthen relationships, and create clarity for both sales professionals and clients. This episode offers practical guidance for setting guardrails that drive better performance, deeper trust, and more meaningful results. KEY TAKEAWAYS Clear boundaries create trust, safety, and stronger performance. Boundaries enable creativity and innovation, they don’t restrict it. Define the “what” (outcomes) before the “how” (execution). Patience and observation build more trust than rushing the sales process. Preparation makes success look effortless. HIGHLIGHT QUOTES The fastest way to build trust and performance isn’t more freedom—it’s clear boundaries. It isn’t about controlling the conversation, it’s about respecting the buyer’s reality. Without boundaries comes chaos, sales chaos, deal chaos. Preparation makes luck look easy. ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	The Power of Love in Sales: Courage to Care, Fear to Trust featuring Owen Burns	14 mars 2026	00:29:25
Owen Burns is a trusted advisor to CEOs and executive teams, with decades of leadership experience spanning Fortune 500 companies, Series A startups, and leading management consulting firms. Throughout his career, Owen has guided transformative cultural initiatives, supported IPOs, and delivered strategic impact across some of the world’s most respected organizations. His work has been featured in Forbes and Entrepreneur Magazine, and he is widely recognized for helping leaders build high-trust relationships that drive meaningful results. Owen is the author of The Power of Love and The Love Switch, where he explores how courage, care, and authentic connection transform leadership and business outcomes. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Owen Burns to explore the powerful role that love, defined as courage, care, and authenticity, plays in sales and leadership. Owen explains that “selling from the heart” means having the courage to genuinely care for others, even when outcomes are uncertain. He challenges the common belief that the opposite of love is hate, arguing instead that fear is the real barrier preventing people from building meaningful relationships and taking action. Owen introduces his relationship frameworks, Seven to Heaven and Five to Thrive, which help leaders and sales professionals build, strengthen, and sustain trust-based relationships. The conversation also highlights the Love Switch, a practical technique for responding with intention rather than reacting from fear. By recognizing fear and reframing interactions with empathy and clarity, sales professionals can foster deeper engagement, healthier conversations, and stronger long-term business relationships. KEY TAKEAWAYS Courage to care is the foundation of authentic selling and leadership. Fear, not hate, is the primary barrier that prevents meaningful conversations and relationships. The Seven to Heaven framework builds trust through truth, desire, courageous communication, humility, equality, commitment, and intimacy. The Five to Thrive principles sustain relationships through inspiration, patience, kindness, forgiveness, and celebration. The Love Switch process helps professionals respond intentionally rather than reacting from fear. Accountability grounded in care creates growth and stronger relationships. Loneliness and disconnection impact workplace performance and employee well-being. Trust-centered leadership unlocks deeper engagement and stronger results. HIGHLIGHT QUOTES Selling from the heart comes down to one simple thing: showing up with the courage to care.” “The opposite of love isn’t hate—it’s fear.” “Love is not the absence of leadership—love is the essence of leadership.” “When leaders show up with love—courage, care, and clarity—they unlock deeper engagement and stronger business results.” “Being nice and showing up with love are different things.” “We need to flip the switch—react out of love rather than respond out of fear.” “Sometimes we think the work ends when the relationship begins—but that’s when the real work starts.” ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	How You Serve Is How You Sell featuring Nick Glimsdahl	07 mars 2026	00:32:07
Nick Glimsdahl is a leading authority in Customer Experience (CX) and Digital Transformation, specializing in the critical connection between authentic service and business success. As the Director of Contact Center Solutions at VDS and host of the weekly podcast Press 1 For Nick, Nick combines deep expertise in sales, marketing, and contact-center strategy to help organizations create effortless and human-centered customer experiences. He advises companies on aligning business goals, customer expectations, and employee experience—often guiding organizations through complex initiatives such as digital transformation and AI adoption. Nick is also the author of The Heart of Service, where he champions service models that scale operationally without losing empathy, helping leaders and teams build customer experiences that drive long-term loyalty and growth. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Nick Glimsdahl to explore the powerful idea that how you serve is how you sell. Nick explains that authentic selling begins with transparency, being honest about pricing, timelines, expectations, and outcomes so prospects can truly “see around the corner” and make informed decisions. The conversation highlights the often-overlooked period between contract signature and implementation, what Nick calls the “go-live gap.” When organizations fail to deliver a consistent experience during this phase, customers quickly lose trust, leading to buyer’s remorse, lost renewals, and missed referrals. Nick also shares lessons from his book The Heart of Service, emphasizing the importance of listening deeply to customers and frontline employees, reviewing sales conversations to improve performance, and aligning internal teams to deliver a unified customer experience. This episode offers practical strategies for sales professionals to build trust, create seamless handoffs, and focus on long-term relationships rather than short-term wins. KEY TAKEAWAYS Transparency about pricing, timelines, expectations, and results builds stronger customer trust. The “go-live gap”—the period between signing and implementation—is critical to customer satisfaction and retention. Long-term customer lifetime value should take priority over quick transactional wins. Sales professionals shape the customer experience because they are often the first face of the organization. Strong internal alignment between sales, implementation, and customer success ensures a consistent experience. Listening more than talking helps sales professionals better understand customer needs. Genuine care and attention toward prospects differentiate sellers in a crowded marketplace. HIGHLIGHT QUOTES “Selling from the heart means being transparent—about price, timelines, expectations, and results.” “The more I spoke, the better I sounded… but that didn’t mean people would buy.” “You don’t have to be great. You just have to beat the DMV… but somewhere between Zappos and the DMV.” “Care more than everybody else.” “You don’t close a sale. You open a relationship.” “Customers will easily go to your competitor—even if they have to pay more—for a better experience.” ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube et Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Win Monday: Building Momentum and Trust featuring Paul Epstein	28 févr. 2026	00:31:01
Paul Epstein brings a championship mindset to business leadership, shaped by a 15-year career as a top professional sports executive. During his tenure, Paul led billion-dollar NFL campaigns, broke Super Bowl revenue records, and drove record-setting sales turnarounds for NBA teams, demonstrating elite execution under pressure. Recognized by SUCCESS magazine as a top thought leader who consistently delivers results, Paul’s expertise has been featured on ESPN, NBC, Fox Business, and USA Today. Today, he speaks and consults globally, helping organizations convert potential into performance through his WIN MONDAY™ playbook. He is the bestselling author of The Power of Playing Offense and Better Decisions Faster. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Paul Epstein to discuss authentic selling, decision-making, and the philosophy behind Win Monday™. Paul introduces his “green light” framework, aligning head (mindset) and heart (authenticity), as the foundation for building self-trust that translates into market trust. Drawing from his research, Paul shares that 98% of people who accomplish something meaningful on Monday carry momentum through the rest of the week, while the majority of professionals view Monday negatively. He explains why winning Monday actually begins before Monday and outlines a simple but powerful routine: identifying three needle-moving actions the night before (including at least one sales impact activity) and executing them early. The conversation also explores personal standards, intentional culture-building, “owning your weather system,” and how momentum compounds when you consistently warm up every room you enter. This episode delivers practical tools for building confidence, consistency, and trust—one Monday at a time. KEY TAKEAWAYS Winning Monday creates winning weeks, months, and years. Momentum is intentional—98% of people who win Monday carry it forward. The “Green Light” framework: head + heart alignment builds self-trust and market trust. Winning Monday begins before Monday, preparation starts Friday, Saturday, or Sunday. Control your morning before others control your day. Identify three needle-moving activities nightly, including one sales-related action. You either warm up or cool down every room you enter—own your “weather system.” Standards define identity and long-term performance. HIGHLIGHT QUOTES “Show me the quality of your habits, I’ll show you the quality of your life.” “Winning Monday does not start on Monday. That’s non-negotiable.” “When you walk in a room, you either warm it up or cool it off.” “By 6 or 7 AM, it’s already a winning day. The rest of the day, I’m playing with house money.” “Standards are who you are, what you stand for, and how you show up all rolled into one.” “I’ve never heard after a great workout, ‘I totally regret that.’” ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube et Your Daily Dose of Inspiration: Click Here for Your Daily Dose
	Nobody Cares Until You Do: Accountability, Ownership, and Doing the Inner Work in Sales featuring Robert J. Hunt	23 févr. 2026	00:30:56
Robert J. Hunt is the business owner and peer group leader for REF Dallas, where he dedicates his expertise to elevating DFW-area CEOs and business owners. After spending the early part of his career in Marketing and Sales leadership, Robert made a significant pivot in 2013 to focus on helping leaders become the best versions of themselves. Through REF Dallas, he fosters a community of innovative minds, turning business challenges into profound opportunities for growth. Beyond the peer group, Robert provides personalized leadership coaching, emphasizing accountability and the pursuit of excellence for leaders committed to impact. SHOW SUMMARY In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Robert J. Hunt, business owner, peer group leader for REF Dallas, and author of "Nobody Cares Until You Do," a guide to personal accountability. Robert defines selling from the heart as being genuine and authentic rather than relying solely on techniques and scripts. The conversation centers on accountability as ownership—distinct from responsibility—and emphasizes that salespeople must own their actions, attitude, energy, and results instead of blaming leads, the economy, coworkers, or tools. Robert outlines four victim traps—blame, excuses, "I can’t," and waiting/hope—and encourages taking immediate action, even starting with one small step. He stresses that real accountability involves inviting others in through vulnerability (e.g., a coach or trusted person who won’t enable excuses) while recognizing that only the individual can truly be accountable. Robert also addresses "head trash" and self-limiting beliefs, stating that identity caps performance and asserting that people are a "10" and can grow in every role. He shares a personal story of owing $90,000 in debt and selling their home to downsize as part of owning their situation and rebuilding. The episode includes how to get the book via Amazon, Audible (read by the authors), or at nobodycaresbook.com, and offers a free copy to the first two people who use the code word "Selling from the Heart." The hosts close by urging listeners to reflect rather than deflect, invest in themselves, and take action to build momentum. KEY TAKEAWAYS Accountability vs. Responsibility: Responsibility is what you do; accountability is owning how you do it - your attitude, energy, and entire effort. The Four Victim Traps: Blame, excuses, saying "I can't," and waiting/hoping keep you powerless. Own It to Change It: If you own your situation, you have the power to fix it. Nobody can force accountability on you. You Are Already a 10: You'll never perform higher than the identity you claim. Stop thinking you're less than a 10. Accountability Needs Vulnerability: Invite someone into your journey who won't accept excuses but will encourage your best. Take One Step Today: One small action builds momentum. Don't wait for perfect conditions. HIGHLIGHT QUOTES "Nobody cares about your junk unless you care enough to do something about it." "If you own it, you have the power to do something about it." "You'll never do any role in your life higher than the identity you claim to be. If you think you're a five, you'll never be more than a five." "We don't need someone who will make us feel better that we didn't do what we're supposed to do. We need people who will listen and encourage us to be the best version of ourselves." "The longer you stay as a victim, the less likely you will ever get out of it." "When you want the life you want, when you really, really want something, you won't give up. You'll press on." "Just own it. It doesn't get any better when you don't own it. It just gets worse." FOLLOW THE CONVERSATION Learn more about Robert J. Hunt.LinkedIn: https://www.linkedin.com/in/roberthuntceo/ Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ Website: https://www.sellingfromtheheart.net/ ADDITIONAL RESOURCES Discover Heart-Centered Leadership: Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World Now available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6Ig Get exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeart Your Daily Dose of Inspiration:Start each day with the motivation you need. https://daily.sellingfromtheheart.net/
	Unleashed Leadership: The Concept and Its Importance featuring Dr. Garland Vance & Dorothy Wood Vance	14 févr. 2026	00:30:37
Dr. Garland Vance is a leadership expert, author, and co-founder of AdVance Leadership. With more than 25 years of experience developing leaders, Garland is passionate about helping organizations build environments where every person experiences great leadership. His book Gettin’ (un)Busy was named one of Forbes’ “7 Books Everyone on Your Team Should Read” and earned the 2020 Author Elite Award for Best Business Book. Dorothy Wood Vance has spent over two decades empowering leaders to discover and maximize their strengths. As co-founder of AdVance Leadership, she has helped grow the company into one of the Top 20 Leadership Development Companies in America. Together, Dorothy and Garland equip leaders with practical tools to unlock potential, strengthen culture, and lead with authenticity. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Dr. Garland Vance and Dorothy Wood Vance to explore the powerful concept of Unleashed Leadership. They discuss how leaders—and sales professionals—can become “leashed” when responsibilities outpace clarity, capacity, or alignment, and how addressing root leadership issues can unlock greater effectiveness and impact. Drawing from their book Unleashed Leadership, Garland and Dorothy outline seven key areas that often hold leaders back: character, competence, capacity, clarity, community, culture, and consistency. The conversation highlights why clarity is one of the biggest challenges leaders face and emphasizes that salespeople are leaders too—guiding clients toward meaningful outcomes without traditional authority. Packed with real-life examples and practical leadership insights, this episode delivers actionable strategies for anyone looking to lead and sell with heart. KEY TAKEAWAYS Leaders become “leashed” when expectations exceed clarity, capacity, or alignment. Seven core leadership challenges: Character, Competence, Capacity, Clarity, Community, Culture, and Consistency. Clarity is often the most common leadership gap—people need to know where they’re going and why. Sales professionals are leaders because they guide clients toward a vision and better outcomes. HIGHLIGHT QUOTES Leaders become “leashed” when expectations exceed clarity, capacity, or alignment. Seven core leadership challenges: Character, Competence, Capacity, Clarity, Community, Culture, and Consistency. Clarity is often the most common leadership gap—people need to know where they’re going and why. Sales professionals are leaders because they guide clients toward a vision and better outcomes. 📌 FOLLOW THE CONVERSATION Connect with Dr. Garland Vance: ➡️Dr. Vance's LinkedIn: https://www.linkedin.com/in/garland-vance/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Lead Like a Person, Not a Position featuring Mark Carpenter	07 févr. 2026	00:30:07
Mark Carpenter is a keynote speaker, leadership coach, and bestselling author dedicated to reshaping business leadership with a human-first approach. With experience across multiple industries, Mark helps organizations improve productivity, engagement, and commitment by fostering authentic connections. He is the author of Lead Like a Person, Not a Position and co-author of Master Storytelling: How to Turn Your Stories Into Experiences that Teach, Lead, and Inspire. Mark’s work blends heart and strategy, equipping leaders to move beyond titles and authority to build trust, unlock commitment, and create cultures where people truly thrive. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Mark Carpenter to explore what it truly means to lead and sell like a person, not a position. Mark challenges traditional leadership models that rely on authority and hierarchy, emphasizing instead the power of authenticity, presence, and intentional connection. Drawing from his bestselling book, Mark outlines three essential leadership skills—listening intently, communicating intentionally, and recognizing individuals, that directly impact trust, performance, and engagement. The conversation also addresses why top-performing salespeople often struggle when promoted into leadership roles without people-skills training and why mentorship is critical for developing effective leaders. This episode offers practical, human-centered guidance for anyone looking to lead and sell from the heart. KEY TAKEAWAYS Leadership and sales success begin with human connection—not titles or authority. Lead and sell as a person first; positions don’t build trust, people do. The three core leadership skills: listening intently, communicating intentionally, and recognizing individuals. Many leaders fail because they receive position training but not people-skills training. Being a great salesperson does not automatically translate into being a great leader. Recognition is just as important as correction, and often overlooked. Listening requires discipline and presence in a fast-thinking world. Mentorship accelerates leadership readiness and long-term effectiveness. HIGHLIGHT QUOTES We do not rise to the level of our expectations. We fall to the level of our training. People can speak at about 125 words per minute, listen at 400, and think at 900, presence is work. What’s the best thing about your work? The people. What’s the worst thing? The people. People are messy… and there’s joy in the messiness too. 📌 FOLLOW THE CONVERSATION Connect with Mark Carpenter: ➡️Mark's LinkedIn: https://www.linkedin.com/in/mark-carpenter-0b55221/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Maximize Sales Effectiveness and Authenticity featuring Kelley Hippler	31 janv. 2026	00:32:30
Kelley Hippler is a seasoned Chief Revenue Officer with more than 20 years of global commercial leadership experience. She specializes in driving sustainable revenue growth and transforming sales organizations through strategic planning, disciplined execution, and people-first leadership. Kelley is known as a data-driven and accountability-centered leader who builds scalable teams aligned around a shared vision and clear outcomes. She spent 23 years at Forrester Research and, during her five years as Chief Sales Officer, helped grow company revenue by 51% through organic and inorganic strategies, reaching a company high of $538M in revenue and a $1.13B market cap. Kelley is deeply passionate about developing talent, building cultures of ownership, and driving measurable business impact. Her leadership mantra is: People. Plan. Align. Execute. Win. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Kelley Hippler to explore how authenticity, alignment, and disciplined execution drive modern sales success. Kelley shares insights from her extensive executive leadership experience, including how strong sales and marketing alignment, intentional planning, and people-first leadership create sustainable growth. The conversation highlights the evolving buyer journey, the importance of meaningful customer interactions, and how AI and technology are reshaping sales workflows. Kelley offers practical guidance for sales leaders and professionals on maximizing effectiveness, improving qualification discipline, protecting time, and building trust-centered sales cultures that consistently perform. KEY TAKEAWAYS Authentic, agenda-free selling builds stronger long-term trust with buyers. Revenue growth starts with people—empowered, aligned sellers drive results. Sales and marketing alignment must be demonstrated through shared action, not just words. Time is a seller’s most limited asset and must be protected intentionally. Today’s buyers are largely through their journey before engaging sellers—value must show up fast. Strong qualification and disqualification discipline improves win rates and efficiency. AI and technology should support effectiveness, not replace authentic human connection. Culture carriers often outperform quota chasers over the long term. HIGHLIGHT QUOTES Selling from the heart really comes down to leading with authenticity and not an agenda. It's about showing up as a human being first. The best sellers I've come across in my career weren't just quota crushers, but they were actually culture carriers. Your people at the end of the day are the ones who drive your results. I may be a chief revenue officer, but I'm not the one driving revenue. Taking the call is the worst thing you can do. You are wasting that person's time. The best thing you can do is let a seller know if it's not the right time. 📌 FOLLOW THE CONVERSATION Connect with Kelley. Hippler: ➡️Kelley's LinkedIn: https://www.linkedin.com/in/kelley-hippler/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Reframing and Revealing in Sales featuring Karen Kelly	24 janv. 2026	00:28:48
Karen Kelly is a keynote speaker, sales trainer, fractional sales leader, and recognized women-in-sales expert. She helps companies find, recruit, onboard, and promote top female sales talent while empowering women founders and sales professionals to thrive in modern selling environments. With deep experience across corporate sales and leadership, Karen emphasizes emotional intelligence, authenticity, and connection as the true drivers of sales success today. Her work centers on helping sellers move beyond hustle and pressure to lead with confidence, clarity, and heart. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Karen Kelly to explore how reframing fear and revealing authenticity can transform sales conversations. Karen shares her personal journey from selling with a “head and hustle” mindset to embracing heart-centered selling through inner work and self-awareness. The conversation dives into the power of pausing, listening deeply, and creating emotional safety for buyers. Karen introduces her “Three R’s” framework, Reframe, Reveal, and Revisit, and explains why fear, not price or competition, is often the real reason deals stall. This episode challenges traditional sales tactics and offers practical insights for selling with confidence, empathy, and purpose. KEY TAKEAWAYS Pausing before reacting creates space for deeper understanding and stronger conversations. Sales success starts with self-awareness—you can’t authentically connect outward until you look inward. Fear is the primary driver of buyer indecision; sellers must bring confidence and clarity, not pressure. The Three R’s framework—Reframe, Reveal, Revisit—helps sellers navigate modern sales conversations. A full pipeline creates an abundance mindset, making authenticity and detachment easier. Trust-building, empathy, and connection are critical strengths in today’s sales landscape. QUOTES I sold from the head and hustle… on paper I was winning, but on the inside I felt empty. If you can’t connect with yourself, how are you in a position to do it with others? Salesforce says the number one complaint buyers have is that they don’t feel heard. Our goal is to bring confidence to their doubt and direction to their indecision. 📌 FOLLOW THE CONVERSATION Connect with Karen Kelly: ➡️Karen's LinkedIn: https://www.linkedin.com/in/karen-kelly-sales-trainer-/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Mastering Crisis Communication featuring Margie Newman Tsay	17 janv. 2026	00:31:34
Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change. Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity. SHOW SUMMARY In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals. KEY TAKEAWAYS Communication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heard QUOTES "Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis." FOLLOW THE CONVERSATION Learn more about Margie Newman Tsay. LinkedIn: https://www.linkedin.com/in/margienewmantsay/ Learn more about Darrell and Larry. Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ Website: https://www.sellingfromtheheart.net/ ADDITIONAL RESOURCES Discover Heart-Centered Leadership: Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World Now available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6Ig Get exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeart Your Daily Dose of Inspiration: Start each day with the motivation you need. https://daily.sellingfromtheheart.net/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Closing the Trust Gap featuring Cory Scheer	10 janv. 2026	00:32:10
Cory Scheer is the Founder and CEO of TrustCentric® Consulting, a leadership advisory firm dedicated to putting trust at the core of every organization. With over two decades of experience, Cory specializes in building the Trust Proposition®—a framework designed to uncover hidden gaps and align leadership, culture, and performance. A powerful speaker and trusted advisor to senior teams, Cory helps leaders communicate with clarity and empower their teams to create environments where trust serves as the primary engine for growth. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Cory Scheer to explore the fundamental mechanics of building and sustaining trust in the sales world. Cory shares his deep research into why sales professionals must focus on their "Trust Proposition" before they ever lead with a "Value Proposition". The conversation dives into the practical building blocks of trustworthiness, competency, problem-solving, and authentic care, and highlights why active listening remains the most effective tool in a salesperson’s arsenal. Whether you are a veteran leader or a rising professional, this episode provides a blueprint for closing the trust gap to create lasting customer loyalty and meaningful results. KEY TAKEAWAYS Trust as the Foundation: deals stall and relationships fade without a firm belief in the truth of the person or the process. The Trust Proposition: Your trust proposition must precede and bolster your value proposition; value is only recognized once trust is established. The Three Pillars: Building trust requires mastering three specific elements: competency, problem-solving, and authentic care for others. The Power of Listening: Active listening is the single most powerful way to demonstrate that you genuinely care about a client's outcome. The Generational Shift: Younger professionals (ages 18–29) are highly sensitive to trust levels and will quickly exit environments where it is lacking. Outcome vs. Strategy: Real growth is not a strategy you implement, but an outcome of consistent, trustworthy actions. HIGHLIGHT QUOTES Trust is the firm belief in the truth of something or someone. The number one way to demonstrate care for others... is by listening actively. Mind the trust gap, get your trust proposition out on the business table as fast as possible. Growth is an outcome. It is not a strategy. 📌 FOLLOW THE CONVERSATION Connect with Cory Sheer: ➡️Cory's LinkedIn: https://www.linkedin.com/in/coryscheer/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Proactive Sales Strategies featuring Alex Goldfayn	03 janv. 2026	00:31:27
Alex Goldfayn is the CEO of a high-performance revenue growth consultancy that helps companies boost sales by 15–30% annually. A three-time Wall Street Journal bestselling author, his works include Pick Up The Phone & Sell, 5-Minute Selling, and Selling Boldly. Known as one of the most sought-after keynote speakers in the industry, Alex is famous for shifting mindsets from fear to confidence and from selling to helping. He is driven by a mission to help organizations turn ordinary outreach into extraordinary, predictable growth. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Alex Goldfayn, Founder and CEO of Outgrow. Alex shares actionable strategies from his latest book, Outgrow: How to Expand Market Share and Outsell Your Competition, focusing on how to boost sales by being proactive rather than reactive. The conversation dives deep into the "miracle tool" of the telephone and the importance of purposeful outreach when nothing is wrong, rather than only calling when there is a problem. Alex provides powerful insights on overcoming the fear of rejection and maintaining the consistency required to achieve significant organic growth while selling with genuine heart. KEY TAKEAWAYS Service-First Mindset: Selling from the heart is a shift in perspective, it is about helping your clients, not just closing a deal. The Proactive Edge: Predictable, organic sales growth is driven by proactive outreach, not by reacting to urgent or stressful problems. Purpose Over Pressure: Meaningful growth is the result of consistent, purposeful actions rather than increased pressure. Reframing Rejection: Rejection is a natural part of the sales process; remember that every “no” brings you one step closer to a “yes”. The Power of the Phone: Using the phone proactively sets you apart in a digital world because most of your competitors simply aren’t doing it. Trust as a Catalyst: Building authentic relationships and deep trust is the primary driver of long-term professional success. HIGHLIGHT QUOTES We are the helpers, we're the salespeople. It's righteous work. Proactive is when nothing is wrong; reactive is in response to something urgent or stressful. Sales growth doesn't come from more pressure, it comes from more purpose. If the phone came out after email, we would all think it's a miracle tool. 📌 FOLLOW THE CONVERSATION Connect with Alex Goldfayn: ➡️Alex's LinkedIn: https://www.linkedin.com/in/alexgoldfayn/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Authentic Sales and Storytelling featuring Joel Goldberg	27 déc. 2025	00:34:14
Joel Goldberg is a veteran TV broadcaster for the Kansas City Royals, serving as the in-game reporter and anchor for every pre-game and post-game show. With over 30 years in television, Joel has covered everything from Super Bowls to World Series, interviewing icons like Will Ferrell and Wayne Gretzky—while also reporting on quirky moments like tick racing on a pool table. He is the host of the podcast Rounding the Bases and the author of two books: Small Ball Big Results and Small Ball Big Dreams, where he shares stories of success through consistency, teamwork, and trust. Beyond the broadcast booth, Joel runs a thriving speaking business, helping organizations build cultures grounded in trust and connection. His practical, story-driven approach to leadership has helped companies improve morale, strengthen teamwork, and foster authentic engagement. A proud Emmy Award winner and storyteller at heart, Joel brings a unique blend of sports wisdom, business insight, and real-world perspective to every stage he steps on. SHOW SUMMARY In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Joel Goldberg, a seasoned TV broadcaster and author, who shares his insights on storytelling and building trust in both sport and sales. Joel recounts captivating stories from his career, highlighting the power of small consistent actions to achieve big results. The episode emphasizes the importance of genuine and effective storytelling in sales, providing practical advice for sales professionals to connect better with their audience. KEY TAKEAWAYS Authenticity and trust are the foundation of successful sales and relationships. Everyone is in the people business and, in some way, a storyteller. Consistency, small daily actions (“small ball”), and attention to detail lead to big results. Know your audience and listen before telling your story. Effective storytelling is about making your message relevant and emotionally resonant. Building trust with your team and clients enables you to achieve more together. QUOTES “We are all in the people business, and we are all storytellers.” “Authenticity sells.” “When people believe you have their best interests at heart before your own, it becomes a lot easier to sell.” “Small ball is the little things you do consistently that add up to big results.” “If you don’t know what your audience wants, it becomes a lot harder to sell.” “You have to earn trust—once you have it, you can do anything.” Learn more about Joel Goldberg. LinkedIn: https://www.linkedin.com/in/joelgoldbergkc/ Learn more about Darrell and Larry. Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ Website: https://www.sellingfromtheheart.net/ ADDITIONAL RESOURCES Discover Heart-Centered Leadership: Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World Now available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6Ig Get exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeart Your Daily Dose of Inspiration: Start each day with the motivation you need. https://daily.sellingfromtheheart.net/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Mastering Relationships: The Art of Restoring Impossible Relationships with Greg Stephens	20 déc. 2025	00:29:44
Greg Stephens is the President of Choice Consulting and a seasoned communication expert, executive coach, and corporate trainer. With over 25 years of experience across tech, healthcare, and sports, Greg specializes in the "human" side of business: leadership development, conflict resolution, and high-stakes communication. A certified behavior analyst and Master Trainer in Crucial Conversations, Greg has empowered thousands of professionals to turn ordinary interactions into extraordinary results. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Greg Stephens to explore how sales professionals and leaders can restore even the most challenging or “impossible” relationships. Greg shares powerful insights on authenticity, mindset, and communication—highlighting how self-limiting beliefs often stand in the way of trust and progress. The conversation dives into practical strategies for setting clear agreements, defining mutual respect, and creating psychological safety in client and team relationships. Through real-world examples and role-playing, Greg demonstrates how intentional communication can transform conflict into collaboration and rebuild trust where it feels lost. KEY TAKEAWAYS Authenticity as a Foundation: Sustainable sales success is impossible without an authentic connection and a baseline of mutual respect. Mindset Over Circumstance: Most "impossible" relationships are actually limited by our own internal beliefs—change your narrative to change the outcome. Define Respect Early: Success lies in establishing clear agreements and understanding exactly what "respect" means to your client. The Information Gap: Open and honest communication about expectations is vital; without information, people create "worst-case" stories that lead to downward spirals. Radical Accountability: You cannot control another person, but you have 100% control over your attitude, your actions, and how you show up. HIGHLIGHT QUOTES Everyone wants to buy, no one wants to be sold. If I don’t have your best in mind, it’s going to come across as me trying to get something for myself. People have to have psychological safety in the conversation—mutual purpose and mutual respect. In the absence of information, we make it up and we make up the worst story we can. 📌 FOLLOW THE CONVERSATION Connect with Greg Stephens: ➡️Greg's LinkedIn: https://www.linkedin.com/in/gregstephens2/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Optimizing Field Sales Efficiency with Steve Benson	13 déc. 2025	00:32:20
Steve Benson is the Founder and CEO of Badger Maps, a leading route-planning and mapping platform built specifically for field sales teams. With a background in geography, an MBA, and experience at companies like IBM, HP, and Google, Steve combined his expertise in mapping and sales strategy to help outside sales professionals work smarter, not harder. His mission is to eliminate wasted time in the field so salespeople can focus on what truly matters, building relationships and creating value for customers. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Steve Benson, Founder and CEO of Badger Maps. The conversation explores how field sales professionals can dramatically improve productivity by optimizing routes, planning ahead, and eliminating inefficiencies. Steve shares practical insights on how technology can support—not replace—authentic, relationship-driven selling. This episode highlights how reclaiming wasted time allows sales professionals to spend more meaningful time with customers, deepen trust, and drive stronger results. KEY TAKEAWAYS The Human Element: Sales is fundamentally a human interaction rooted in authenticity and trust—technology should enable, not replace, this. Leverage Efficiency Tools: Utilize efficiency tools, like route planners and virtual assistants, to handle logistical tasks, freeing the salesperson to focus exclusively on building relationships. Route Planning is Power: Optimizing routes and planning customer visits can save significant hours each week for field sales teams, directly impacting time-to-revenue. Focus on the Core: Cutting out distractions and concentrating on real customer conversations and value creation leads directly to better sales results. Repurpose Wasted Time: Regularly assess and repurpose time spent on low-value tasks (like driving or scheduling) into high-value activities, such as meeting more clients or performing account research. HIGHLIGHT QUOTES Sales is as old as civilization… this is a very human interaction. If you just focus on how am I going to create value for this person… that’s all sales is. It’s a noisy world… people’s guard is generally up, and they are generally suspicious of things. Repurpose your time… if you could repurpose three hours a day into seeing another customer, that’s 15 hours a week. Something tells me you’d grow sales, build more trust, and grow client relationships a whole lot more. 📌 FOLLOW THE CONVERSATION Connect with Steve Benson: ➡️Steve's LinkedIn: https://www.linkedin.com/in/stevenbenson/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Embracing Adversity: Transforming Setbacks into Growth with Josh Perry	06 déc. 2025	00:32:08
Josh Perry is a performance coach, speaker, and former professional BMX athlete and X-Games competitor. His extraordinary journey includes defying the odds by overcoming multiple brain tumors while competing at the highest levels of his sport. This battle gave him a profound, lived understanding of resilience, human potential, and personal transformation. Now, Josh empowers individuals and teams to transcend their challenges, optimize performance, and turn adversity into their greatest advantage by harnessing the power of: Mindset and Adaptability and Emotional Regulation SHOW SUMMARY In this inspiring Selling from the Heart Podcast episode, Larry Levine and Darrell Amy are joined by performance coach and former BMX athlete Josh Perry for a compelling conversation on authentic leadership and overcoming life-altering adversity. Josh shares his powerful story of surviving multiple brain tumors and how these experiences fundamentally shaped his views on resilience, mindset, and human capacity. This discussion delivers high-value lessons for sales professionals, emphasizing: The profound power of choice in the face of setbacks. The revolutionary concept of "dissolving" instead of "solving" problems. The crucial role of inner narratives and energy in successful sales interactions. KEY TAKEAWAYS The Power of Choice: Adversity is an inevitable part of life and sales, but your response and perception of it is always a choice. Define Your Setbacks: The meaning you assign to any failure or setback fundamentally shapes your experience, growth, and future actions. Inner Work Drives Success: Authentic sales success requires a commitment to self-awareness and the inner work of reflecting on your thoughts, feelings, and motivations. Dissolve the Illusion: Begin dissolving problems by questioning the deep-seated stories and limiting beliefs you hold about the situation. Energy and Intent: The energy, focus, and intention behind your sales actions matter as much as the actions themselves. HIGHLIGHT QUOTES We have choice in thought, we have choice in perception, we have choice in perspective. Can you choose to be defined by your vision rather than your circumstances, despite the pain? The meaning we apply to things can last a lifetime if we're not aware of it. Dissolving problems is really the illusion that something shouldn't be the way it is. 📌 FOLLOW THE CONVERSATION Connect with Josh Perry: ➡️Josh's LinkedIn: https://www.linkedin.com/in/joshperrybmx/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Building Resilience and Authenticity in Sales with Joyce Marter	29 nov. 2025	00:29:57
Joyce Marter is an internationally recognized psychotherapist, speaker, and author who helps individuals and organizations elevate mental health, leadership, and financial well-being. With over 25 years of experience, she has partnered with Fortune 500 companies, universities, and global associations. Joyce is the author of The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life and a trusted expert featured in Forbes, Psychology Today, and numerous media outlets. Known as America’s Workplace Therapist, Joyce empowers professionals to strengthen emotional resilience, improve financial mindset, and thrive with balance and authenticity. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Joyce Marter—psychotherapist, speaker, and bestselling author. Joyce shares powerful insights on the essential connection between mental health and sales performance. She explains how mindfulness, emotional awareness, resilience, and detachment from outcomes can help sales professionals reduce stress and prevent burnout. Joyce also highlights the importance of self-worth, compassion, and developing a healthy financial mindset. This heart-centered conversation offers practical tools for personal well-being, leadership effectiveness, and long-term sales success. KEY TAKEAWAYS Mindset is Sales Health: Your mental health is directly linked to your sales performance—prioritizing your mind is prioritizing your results. Cultivate Resilience: Implement mindfulness practices (e.g., meditation, journaling, intentional routines) to systematically build emotional resilience and reduce stress. Practice Detachment: Learn to detach from specific outcomes and financial stress to maintain self-worth and emotional stability, especially during tough cycles. Strength in Seeking Help: Seeking therapy or counseling is a proactive sign of strength, demonstrating a commitment to personal and professional growth. Empathy-Driven Leadership: Sales leaders must prioritize their own self-care and support their teams with empathy, compassion, and a growth mindset. HIGHLIGHT QUOTES Selling from the heart is when we align our unique gifts and talents with a need in the world to the greatest extent possible. If we don't know ourselves, we need to have some of those mindfulness practices to search within. Detachment is a mindfulness practice that allows us to surf the waves of change without gripping. We are observing, not absorbing. It's okay to talk to somebody. This isn't a sign of weakness. It's actually the opposite. 📌 FOLLOW THE CONVERSATION Connect with Joyce Mater: ➡️Joyces LinkedIn: https://www.linkedin.com/in/joycemarter/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Navigating Midlife Transitions and Redefining High Performance featuring Joe Jacobi	22 nov. 2025	00:33:51
Joe Jacobi is an Olympic gold medalist, performance coach, author, and speaker who transforms life’s transitions into opportunities for growth. He uses the metaphor of riding waves, literally and figuratively, to help leaders and teams find clarity, purpose, and momentum. Joe earned the first U.S. Olympic gold medal in whitewater slalom canoeing at the 1992 Barcelona Games and later served as CEO of USA Canoe/Kayak, guiding organizational transformation with heart-centered leadership. Today, he coaches high-achieving professionals seeking clarity and renewal in midlife, helping them replace hustle with intention and reconnect with what truly matters. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Olympic gold medalist and performance coach Joe Jacobi. Together, they explore the importance of authenticity, internal alignment, and redefining high performance during the midlife chapters of life. Joe shares personal stories from his Olympic journey and his evolution into leadership and coaching. He discusses the power of questioning long-held beliefs, listening to the heart, and shifting from achievement-driven living to meaning-driven impact. Joe encourages listeners to embrace experimentation, purpose, and deeper self-awareness to unlock growth and fulfillment in both sales and life. KEY TAKEAWAYS Authentic Leadership: True leadership and sales success emerge from alignment, honesty, and leading with heart—not just intellect. Redefining High Performance: Midlife offers an opportunity to reexamine success metrics and shift toward meaningful contribution and personal fulfillment. Questioning Assumptions: Revisiting long-standing beliefs (“Could the opposite of that be true?”) opens possibilities for growth and reinvention. Second-Half Strategy: The second half of life thrives on intention, purpose, and legacy rather than relentless hustle. Experimentation & Renewal: Small, low-risk experiments can spark renewed energy and prevent complacency or burnout. HIGHLIGHT QUOTES The brain knows how to yell loudly and repetitively, but we need to give the heart more voice in the conversation. If you don’t define high performance for yourself, the second half of life can feel like decomposition and disconnection. The best thing we could hope for is that the next generation faces a higher level of problems because of the conversations we’re having now. It’s about the bravery and courage to talk about the things no one talks about—but everyone thinks about. 📌 FOLLOW THE CONVERSATION Connect with Joe Jacobi: ➡️Joe's LinkedIn: https://www.linkedin.com/in/jacobijoe/ To dive deeper into today’s conversation and access the resources Joe mentioned, visit his special page created just for Selling From the Heart listeners at joejacobi.com/sfth. Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Understanding and Leveraging Human Design in Sales featuring Mel McSherry	15 nov. 2025	00:30:46
As an international business and life guide, Mel McSherry helps inspired but overwhelmed entrepreneurs honor their lives and become the architects of their own success. Mel uses their spiritual gifts and their 14+ years of business-building experience to slash entrepreneurs’ stress and bring their success to life! By merging Human Design with traditional business development tools, Mel coaches others on how to connect with what they want and implement their strengths and strategies to be profitable every day - mentally, emotionally, and financially. SHOW SUMMARY In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Mel McSherry, an international business and life guide. Mel introduces listeners to the concept of human design and its application in the sales profession. She explains how understanding one’s unique design can enhance decision-making processes and create authentic, trust-based relationships. Mel also delves into the importance of alignment and detaching from outcomes in sales interactions. This episode is packed with insights on sustainable, heart-centered success and practical tips to better connect with clients and close deals. KEY TAKEAWAYS Authenticity and trust are central to successful, heart-centered sales. Human design helps sales professionals align their natural strengths with their sales approach. Understanding your own and others’ decision-making styles leads to better relationships and outcomes. Detaching from outcomes and focusing on genuine connection creates more sustainable success. Every buyer and seller is unique; alignment and self-awareness are key to long-term profitability. HIGHLIGHT QUOTES It gets you out of that financial profitability focus and flips it to that mental and emotional profitability first. You are the singular, most profitable point in your business and in your life. Keep being genuine, keep being authentic. Keep building trust. Be intentional about your design as a human being, and most of all, sell from the heart. You are the singular, most profitable point in your business and in your life. 📌 FOLLOW THE CONVERSATION Connect with Mel McSherry: ➡️Mel's LinkedIn: https://www.linkedin.com/in/melmcsherry/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Cultivating Authentic Sales Relationships featuring Raya Chisesi	08 nov. 2025	00:30:29
Raya Chisesi is a sales expert, author, and speaker who helps remote sales professionals build authentic connections and succeed through voice-first communication. She is the author of Inside Voice and brings a unique blend of practical experience and academic insight to empower sellers to lead with clarity, empathy, and confidence in today’s virtual landscape. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Raya Chisesi, author of Inside Voice and Campaign Marketing Manager at Savvas Learning Company. Raya shares her insights on the power of authentic communication in inside and remote sales, exploring how to build genuine trust in a digital environment. The discussion highlights practical strategies for uniting inside and outside sales teams, amplifying the often-overlooked voices of inside sales professionals, and bringing contagious energy and passion to every customer interaction. Together, they explore how authenticity, collaboration, and enthusiasm can transform sales relationships and elevate both performance and company culture. KEY TAKEAWAYS Passion and authenticity are essential in sales—customers can sense your energy and excitement. Building trust and genuine relationships—virtually or in person—is at the heart of successful selling. Inside sales professionals have unique perspectives that drive company growth and customer alignment. Collaboration between inside and outside sales teams fosters unity, innovation, and success. Celebrating both small and big wins helps sustain motivation, engagement, and positivity. HIGHLIGHT QUOTES When you're passionate about it, it comes across in your voice, in your tone, in your words. The energy you bring to the room—virtually or in person—makes all the difference. Inside sales, lift up your voice. You have so much to share about what customers are really looking for based on your experience. If you are happy and excited about what you, your company, and your coworkers are doing, it will show. 📌 FOLLOW THE CONVERSATION Connect with Raya Chisesi's: ➡️Raya's LinkedIn: https://www.linkedin.com/in/rayachisesi/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
	Energizing the Sales Profession with Heart featuring Brian Biro	01 nov. 2025	00:33:06
Brian Biro, America’s #1 Breakthrough Speaker and bestselling author, has inspired thousands to reach their full potential through his dynamic and engaging presentations. Known for turning every participant into the star of the experience, Brian’s message centers on belief, self-empowerment, and living with purpose. With decades of experience as a coach, leader, and motivator, he empowers individuals and teams to unlock their best selves with energy, authenticity, and joy. SHOW SUMMARY In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Brian Biro, a breakthrough speaker and bestselling author. Together, they explore how authenticity, energy, and purpose drive success in sales and leadership. Brian shares powerful lessons from his coaching and corporate career, offering practical insights on how to stay energized, overcome challenges, and serve with genuine heart. The conversation highlights how great sales professionals act as coaches, believing in their clients’ potential and guiding them to breakthroughs. Listeners will walk away encouraged to focus on what they can control. attitude, effort, and presence. and to keep their “eager meter” high through gratitude, empathy, and connection. KEY TAKEAWAYS Selling from the heart means being authentic, present, and focused on serving others. True sales professionals act as coaches, empowering clients to achieve their potential. Energy, gratitude, and purpose create long-term fulfillment and sales success. Focus on what’s controllable: your mindset, your effort, and how you show up daily. Release negativity—“energy vampires”—and start each day with gratitude to stay in alignment with purpose. HIGHLIGHT QUOTES If you sell from your head, you’re just trying to convince. Selling from the heart is about being authentic and loving what you do. You don’t coach swimming—you coach people. Selling is really a form of coaching people. Success is peace of mind, knowing you’ve given the best of which you’re capable. The difference between good and great is moving from being willing to being eager. 📌 FOLLOW THE CONVERSATION Connect with Brian Biro: ➡️Brian's LinkedIn: https://www.linkedin.com/in/brianbiro/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/ ➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/ ➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCES Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com! Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube Get Your Daily Dose of Inspiration: Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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