Selling From the Heart Podcast – Details, episodes & analysis

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Podcast Selling From the Heart Podcast

Selling From the Heart Podcast

Larry Levine, Darrell Amy

Business

Frequency: 1 episode/7d. Total Eps: 483

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Welcome to the Selling From the Heart podcast, your home for authentic, effective, and socially-integrated sales strategies to help you master the art of selling. Join your hosts Darrell Amy and Larry Levine along with some of the world's best sales thought leaders and practitioners as we explore ways to grow your sales.
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How You Serve Is How You Sell featuring Nick Glimsdahl

Episode 3

samedi 7 mars 2026Duration 32:07

Nick Glimsdahl is a leading authority in Customer Experience (CX) and Digital Transformation, specializing in the critical connection between authentic service and business success.

As the Director of Contact Center Solutions at VDS and host of the weekly podcast Press 1 For Nick, Nick combines deep expertise in sales, marketing, and contact-center strategy to help organizations create effortless and human-centered customer experiences. He advises companies on aligning business goals, customer expectations, and employee experience—often guiding organizations through complex initiatives such as digital transformation and AI adoption.

Nick is also the author of The Heart of Service, where he champions service models that scale operationally without losing empathy, helping leaders and teams build customer experiences that drive long-term loyalty and growth.

SHOW SUMMARY

In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Nick Glimsdahl to explore the powerful idea that how you serve is how you sell. Nick explains that authentic selling begins with transparency, being honest about pricing, timelines, expectations, and outcomes so prospects can truly “see around the corner” and make informed decisions.

The conversation highlights the often-overlooked period between contract signature and implementation, what Nick calls the “go-live gap.” When organizations fail to deliver a consistent experience during this phase, customers quickly lose trust, leading to buyer’s remorse, lost renewals, and missed referrals.

Nick also shares lessons from his book The Heart of Service, emphasizing the importance of listening deeply to customers and frontline employees, reviewing sales conversations to improve performance, and aligning internal teams to deliver a unified customer experience. This episode offers practical strategies for sales professionals to build trust, create seamless handoffs, and focus on long-term relationships rather than short-term wins.

KEY TAKEAWAYS

  • Transparency about pricing, timelines, expectations, and results builds stronger customer trust.
  • The “go-live gap”—the period between signing and implementation—is critical to customer satisfaction and retention.
  • Long-term customer lifetime value should take priority over quick transactional wins.
  • Sales professionals shape the customer experience because they are often the first face of the organization.
  • Strong internal alignment between sales, implementation, and customer success ensures a consistent experience.
  • Listening more than talking helps sales professionals better understand customer needs.
  • Genuine care and attention toward prospects differentiate sellers in a crowded marketplace.


HIGHLIGHT QUOTES

“Selling from the heart means being transparent—about price, timelines, expectations, and results.”

“The more I spoke, the better I sounded… but that didn’t mean people would buy.”

“You don’t have to be great. You just have to beat the DMV… but somewhere between Zappos and the DMV.”

“Care more than everybody else.”

“You don’t close a sale. You open a relationship.”

“Customers will easily go to your competitor—even if they have to pay more—for a better experience.”

ADDITIONAL RESOURCES

Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast! Nominate a visionary CEO at www.culturefromtheheart.com!

Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  

SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube


et Your Daily Dose of Inspiration:
Click Here for Your Daily Dose

Win Monday: Building Momentum and Trust featuring Paul Epstein

Episode 2

samedi 28 février 2026Duration 31:01

Paul Epstein brings a championship mindset to business leadership, shaped by a 15-year career as a top professional sports executive. During his tenure, Paul led billion-dollar NFL campaigns, broke Super Bowl revenue records, and drove record-setting sales turnarounds for NBA teams, demonstrating elite execution under pressure.

Recognized by SUCCESS magazine as a top thought leader who consistently delivers results, Paul’s expertise has been featured on ESPN, NBC, Fox Business, and USA Today. Today, he speaks and consults globally, helping organizations convert potential into performance through his WIN MONDAY™ playbook. He is the bestselling author of The Power of Playing Offense and Better Decisions Faster.

SHOW SUMMARY

In this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Paul Epstein to discuss authentic selling, decision-making, and the philosophy behind Win Monday™. Paul introduces his “green light” framework, aligning head (mindset) and heart (authenticity), as the foundation for building self-trust that translates into market trust.

Drawing from his research, Paul shares that 98% of people who accomplish something meaningful on Monday carry momentum through the rest of the week, while the majority of professionals view Monday negatively. He explains why winning Monday actually begins before Monday and outlines a simple but powerful routine: identifying three needle-moving actions the night before (including at least one sales impact activity) and executing them early.

The conversation also explores personal standards, intentional culture-building, “owning your weather system,” and how momentum compounds when you consistently warm up every room you enter. This episode delivers practical tools for building confidence, consistency, and trust—one Monday at a time.

KEY TAKEAWAYS

  • Winning Monday creates winning weeks, months, and years.
  • Momentum is intentional—98% of people who win Monday carry it forward.
  • The “Green Light” framework: head + heart alignment builds self-trust and market trust.
  • Winning Monday begins before Monday, preparation starts Friday, Saturday, or Sunday.
  • Control your morning before others control your day.
  • Identify three needle-moving activities nightly, including one sales-related action.
  • You either warm up or cool down every room you enter—own your “weather system.”
  • Standards define identity and long-term performance.


HIGHLIGHT QUOTES

“Show me the quality of your habits, I’ll show you the quality of your life.”

“Winning Monday does not start on Monday. That’s non-negotiable.”

“When you walk in a room, you either warm it up or cool it off.”

“By 6 or 7 AM, it’s already a winning day. The rest of the day, I’m playing with house money.”

“Standards are who you are, what you stand for, and how you show up all rolled into one.”

“I’ve never heard after a great workout, ‘I totally regret that.’”

ADDITIONAL RESOURCES

Explore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!

Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter.  

SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTube


et Your Daily Dose of Inspiration:
Click Here for Your Daily Dose

Authentic Sales and Storytelling featuring Joel Goldberg

Episode 459

samedi 27 décembre 2025Duration 34:14

Joel Goldberg is a veteran TV broadcaster for the Kansas City Royals, serving as the in-game reporter and anchor for every pre-game and post-game show. With over 30 years in television, Joel has covered everything from Super Bowls to World Series, interviewing icons like Will Ferrell and Wayne Gretzky—while also reporting on quirky moments like tick racing on a pool table.

He is the host of the podcast Rounding the Bases and the author of two books: Small Ball Big Results and Small Ball Big Dreams, where he shares stories of success through consistency, teamwork, and trust.

Beyond the broadcast booth, Joel runs a thriving speaking business, helping organizations build cultures grounded in trust and connection. His practical, story-driven approach to leadership has helped companies improve morale, strengthen teamwork, and foster authentic engagement.

A proud Emmy Award winner and storyteller at heart, Joel brings a unique blend of sports wisdom, business insight, and real-world perspective to every stage he steps on.

SHOW SUMMARY

In this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Joel Goldberg, a seasoned TV broadcaster and author, who shares his insights on storytelling and building trust in both sport and sales. Joel recounts captivating stories from his career, highlighting the power of small consistent actions to achieve big results. The episode emphasizes the importance of genuine and effective storytelling in sales, providing practical advice for sales professionals to connect better with their audience.

KEY TAKEAWAYS

  • Authenticity and trust are the foundation of successful sales and relationships.
  • Everyone is in the people business and, in some way, a storyteller.
  • Consistency, small daily actions (“small ball”), and attention to detail lead to big results.
  • Know your audience and listen before telling your story.
  • Effective storytelling is about making your message relevant and emotionally resonant.
  • Building trust with your team and clients enables you to achieve more together.

QUOTES

  • “We are all in the people business, and we are all storytellers.”
  • “Authenticity sells.”
  • “When people believe you have their best interests at heart before your own, it becomes a lot easier to sell.”
  • “Small ball is the little things you do consistently that add up to big results.”
  • “If you don’t know what your audience wants, it becomes a lot harder to sell.”
  • “You have to earn trust—once you have it, you can do anything.”

Learn more about Joel Goldberg.

LinkedIn: https://www.linkedin.com/in/joelgoldbergkc/

Learn more about Darrell and Larry.

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/

Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/

Website: https://www.sellingfromtheheart.net/

ADDITIONAL RESOURCES

Discover Heart-Centered Leadership:

Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com!

Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World

Now available on Audible! Transform your sales approach with insights that matter.  https://a.co/d/bOgH6Ig

Get exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeart

Your Daily Dose of Inspiration:

Start each day with the motivation you need.

https://daily.sellingfromtheheart.net/


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Special Announcement: Breaking News From Larry Levine!

Episode 1

mercredi 10 avril 2024Duration 27:36

Tune in for an exciting announcement on this special episode of the Selling From the Heart podcast!


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Carole Mahoney - Collaborative Selling in Revolutionizing Sales Profession

Episode 368

samedi 6 avril 2024Duration 33:18

ABOUT THE GUEST(S)

With a decade of experience as an author, speaker, coach, and trainer, Carole Mahoney assists entrepreneurs, founders, and salespeople like you in growing your businesses through a collaborative and science-based sales approach. Her upcoming book, "Buyer First: Grow Your Business with Collaborative Selling," unveils the groundbreaking method for achieving sales success that she employs with her clients daily, drawing insights from the experiences of 2.3 million salespeople.

SHOW SUMMARY

In this episode of Selling From The Heart, Larry Levine and Darrell Amy are joined by guest Carole Mahoney, author of "Buyer First: Grow Your Business with Collaborative Selling." They explore the transformative power of collaborative selling in revolutionizing the sales profession. Carole delves into the importance of putting buyers first, actively listening, and building trust through authentic connections. Drawing from her own experiences and research, Carole shares practical insights and strategies for sales professionals to enhance their approach and achieve meaningful results.

KEY TAKEAWAYS

  • Sales professionals should prioritize understanding and addressing the needs of buyers.
  • Collaborative selling involves active listening, asking open-ended questions, and fostering genuine connections with buyers.
  • Building trust is crucial in sales and requires authenticity, transparency, and a buyer-centric mindset.
  • Sales origin stories influence beliefs and attitudes toward sales, and introspection and reframing can lead to personal and professional growth.
  • Deep inner work not only enhances sales effectiveness but also contributes to personal development and character building.

QUOTES

  • "Selling from the heart is about putting your intentions to be other-focused first."
  • "Amazing things start to happen when you stop shining the spotlight on yourself and shine it on the other person."
  • "Trust isn't built on people liking you; it's built on telling the absolute truth."

Learn more about Carole Mahoney: 

LinkedIn: https://www.linkedin.com/in/carolemahoney/

Buyer First Book: https://carolemahoney.com/books/buyerfirstbook/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Paul Ross - Subtle Words That Sell

Episode 367

samedi 30 mars 2024Duration 33:05

Paul Ross is on a passionate mission to guide already successful sales professionals and entrepreneurs to radically up-level their sales results. He is an Author, Speaker, Elite Sales Trainer, Master Hypnotist, and Master Practitioner of Neuro-Linguistic Programming. Over the past 30 years, he has guided tens of thousands of people to use the power of words to design their own results.

SHOW SUMMARY

In this episode of Selling From The Heart, join Larry Levine and Darrell Amy in an enlightening conversation with Paul Ross, author of "Subtle Words that Sell: How to Get Your Prospects to Convince Themselves to Buy and Add Top Dollars to Your Bottom Line." Paul introduces innovative approaches to sales, drawing from his expertise as an elite sales trainer, master hypnotist, and practitioner of neurolinguistic programming. He emphasizes the importance of understanding subconscious motivations, building trust, and expanding prospects' states of consciousness to facilitate impactful sales interactions.

KEY TAKEAWAYS

  • Sales isn't about selling products; it's about selling decisions and positive emotions related to those decisions.
  • Prospects often struggle with trusting themselves to make good decisions and believing they deserve the offered opportunities.
  • Effective sales communication involves influencing subconscious minds to expand prospects' beliefs and possibilities.
  • Utilizing subtle language, metaphors, and stories can captivate attention, build trust, and guide prospects towards desired outcomes.
  • Confidence in sales can be cultivated through learning confidence, which involves extracting lessons from every experience and continually improving sales skills.
  • Leadership in sales entails enrolling teams in a shared vision, fostering a culture of trust and empowerment, and developing the ability to emotionally regulate and empathize with team members.

QUOTES

  • "Selling is not only about getting your ideas into the prospect's mind; it's about expanding their mind to include your ideas and new possibilities."
  • "Rapport is only important if it sets the groundwork for suggestibility. If it doesn't do that, so what?"
  • "If you really want to be a leader, you have to learn enrollment, which is fantastic for using these techniques very powerfully and very quickly."
  • "Your ability to lead and see others comes down to states of consciousness, both in terms of influencing others and influencing yourself."

Learn more about Paul Ross
LinkedIn: https://www.linkedin.com/in/paul-ross-b43a963/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Benjamin Tagoe - Secrets Behind Driving Sales Success

Episode 366

samedi 23 mars 2024Duration 34:31

Benjamin Tagoe is currently a Chief Executive Officer at Objective Management Group, bringing experience from previous roles at Fairfield Enterprises. Benjamin Tagoe holds a 2013 - 2015 Master Of Business Administration @ Harvard Business School. With a robust skill set that includes Financial Modeling, Consulting, Hedge Funds, Fixed Income, Strategy and more, Benjamin Tagoe contributes valuable insights to the industry.

SHOW SUMMARY

In this episode of Selling From The Heart, Larry Levine and Darrell Amy are joined by Benjamin Tagoe, CEO of Objective Management Group (OMG), to delve into the latest trends in sales and unveil the secrets behind driving sales success. Through decades of data analysis on millions of sales professionals, Benjamin shares unparalleled insights into the key competencies that differentiate top performers from the rest. From the importance of self-awareness to the critical role of adhering to sales processes and manager accountability, this episode provides actionable strategies for sales professionals looking to elevate their game in 2024.

KEY TAKEAWAYS

  • Self-Aware Selling: Sales success hinges on self-awareness, allowing sales professionals to focus on understanding the prospect's needs and overcoming personal limitations.
  • Adherence to Sales Process: Sticking to a milestone-centered sales process is vital for consistent success, yet many teams struggle with implementation despite heavy investments.
  • Manager Accountability: Effective sales management involves holding sales people accountable, coaching them, and providing strategic guidance, fostering an environment of growth and development.

QUOTES

  • "Selling from the heart comes down to selling with self-awareness."
  • "The process is your friend. Follow it, add value to your clients, and watch your success soar."
  • "Top performers want to be challenged and held accountable. They thrive on structure and strategic guidance."

Learn more about Benjamin Tagoe: 
LinkedIn: https://www.linkedin.com/in/btagoe/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Davin Salvagno - Selling with Purpose

Episode 365

samedi 16 mars 2024Duration 33:29

Davin Salvagno is a renowned inspirational speaker and author, known for his expertise on purpose. As the Founder of PurposePoint & The Purpose Summit, he has also authored the bestselling book "Finding Purpose at Work." With nearly two decades of experience in leadership roles spanning operations, human resources, marketing, and finance, Davin discovered a passion for guiding leaders to reconnect with their foundational purpose. His keynote talk "The Power of Purpose" gained international acclaim in 2018, and he has continued to deliver impactful talks benefiting numerous organizations worldwide. Since 2018, Davin has served as an Executive Coach for multiple CEOs and a consultant in leadership and organizational development across various sectors. He is a distinguished member of the Marshall Goldsmith 100 Coaches and the C12 Business Forums, a global peer advisory group for Christian CEOs and Business Owners. Originally from Philadelphia, Davin currently resides in Michigan with his wife Amy and their two children.

SHOW SUMMARY

In this episode of Selling From The Heart, we dive deep into the transformative power of purpose-driven sales. Special guest Davin Salvagno, renowned speaker and author, shares invaluable insights on how to integrate purpose into your sales approach, unlocking new levels of success and fulfillment. From reframing mindsets to fostering genuine connections, this episode offers practical strategies to align your sales efforts with purpose and meaning.

KEY TAKEAWAYS

  • Purpose is not singular but plural, comprising various roles and moments in life.
  • Eliminate distractions to be fully present and attentive in your interactions.
  • Actively listen to uncover the needs and problems of those around you.
  • Separate the solution from monetary rewards to prioritize genuine value creation.
  • Embrace the journey of discovering and living your purpose, one moment at a time.

QUOTES

  • "All selling, if done well, is solving a problem."
  • "Purpose is not singular. Purpose is plural and momentary."
  • "You can be all of you to the person that's right in front of you."

Learn more about Davin Salvagno: 
LinkedIn: https://www.linkedin.com/in/salvagno/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Guy Kawasaki - Guy’s Golden Touch: How to be a Remarkable Evangelist

Episode 364

samedi 9 mars 2024Duration 41:48

Guy Kawasaki, a renowned entrepreneur, author, and tech evangelist. From his influential role at Apple in the 1980s, where he played a key part in the success of the Macintosh, to his ventures in entrepreneurship and venture capital, Kawasaki's journey has been marked by innovation and business acumen. As a prolific author, his books like "The Art of the Start" and "Enchantment" continue to inspire aspiring entrepreneurs. Join us as we delve into Kawasaki's diverse contributions to the tech industry, his insights on marketing, and his engaging presence as a speaker and educator.

SHOW SUMMARY

In this episode of Selling From The Heart, Larry Levine and Darrell Amy have an engaging conversation with Guy Kawasaki, the Chief Evangelist of Canva and author of the book "Think Remarkable: Nine Paths to Transform Your Life and Make a Difference." They discuss the concept of selling from the heart and the importance of being others-focused in sales. Guy shares insights on vulnerability, the power of disciplined habits, and the significance of making a difference. He also highlights the value of connecting with others and the importance of seeing operational realities in person. This episode is filled with practical advice and inspiring stories that will motivate listeners to be remarkable in their personal and professional lives.

KEY TAKEAWAYS

  • Selling from the heart means having the other person's best interests at heart, not just your own.
  • Vulnerability is a sign of wisdom and strength, not weakness.
  • Disciplined habits are crucial for success in sales and life.
  • Connecting with others and walking in their shoes can lead to valuable insights and stronger relationships.
  • Success obliges individuals to help others and make a positive impact.

QUOTES

  • "If you're successful, you have an obligation to hold that door open, make that door bigger, make the tide rise, float all the boats."
  • "If you want to be a great salesperson or evangelist, sell something great. Do not affiliate yourself with mediocrity."

Learn more about Guy Kawasaki: 

LinkedIn: https://www.linkedin.com/in/guykawasaki/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mark Carpenter - Master Storytelling: How Storytelling Can Impact Sales

Episode 363

samedi 2 mars 2024Duration 34:03

Mark Carpenter is a serial storyteller. Even as a child, he loved to tell stories (mainly to get attention). He leveraged that ability into a career in marketing communications and public relations, then as a college professor and corporate facilitator.

Now, he teaches people how to more intentionally tell stories that teach, lead, sell, and inspire to accomplish business and personal goals. He is the co-author of the best-selling book “Master Storytelling: How to Turn Your Experiences Into Stories that Teach, Lead, and Inspire” and co-creator of the Master Storytelling Workshop. Leveraging a 20-year career in corporate communication, 10 years working as an adjunct professor of communication, and 15 years facilitating training, Mark couples a lively, engaging style with purposeful, impactful learning.

When he’s not training, speaking, coaching, or creating new content, Mark is likely hiking or snowshoeing in the mountains near his home in Utah, playing the piano, bragging about his grandchildren, or writing children's books.

SHOW SUMMARY

In this episode of Selling From The Heart Podcast, hosts Larry Levine and Darrell Amy are joined by Mark Carpenter, the serial storyteller and co-author of the best-selling book, "Master Storytelling." Together, they explore the profound impact storytelling can have on sales, leadership, and building authentic connections. From weaving personal experiences to influencing leadership decisions, learn how storytelling can elevate your sales game and create lasting impressions.

KEY TAKEAWAYS

  • Connect as Humans: Selling from the heart is about connecting as human beings, not just transactions.
  • Storytelling Structure: The key storytelling structure includes an introduction, conflict, and change to effectively convey messages in a concise manner.
  • Intentionality in Storytelling: Be intentional about the purpose of your story and the lesson you want to convey.
  • Repeatable Stories: Reuse and repurpose stories intentionally for different contexts, audiences, and lessons.
  • Building Trust: Stories trigger the release of oxytocin, the trust hormone, in the brain, fostering genuine connections.

QUOTES

  • "Selling from the heart is about connecting as human beings."
  • "The story is not about you; it's about the point you're trying to make, the lesson learned, and how it can impact the listener."
  • "If you're intentional about the destination, you're going to take that story start to finish in a straight line."
  • "Look for those moments where you have an emotional reaction. There is a story embedded in that with something to teach, lead, sell, and inspire."
  • "Storytelling builds trust by increasing oxytocin, the love hormone, fostering genuine connections between people."

Learn more about Mark Carpenter: 
LinkedIn: https://www.linkedin.com/in/mark-carpenter-0b55221/

Learn more about Darrell and Larry: 

Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/
Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/
Website: https://www.sellingfromtheheart.net/

Please visit BarnesandNobles to order your copy of the rerelease of the Selling from the Heart book. 

SUBSCRIBE to our YOUTUBE CHANNEL! 

https://www.youtube.com/c/sellingfromtheheart

Please visit WHY INSTITUTE:

https://whyinstitute.com/

Please go to WORK BETTER NOW:

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration:

https://www.sellingfromtheheart.net/daily

Get your Insiders Group FREE PASS here:

https://www.sellingfromtheheart.net/free-pass


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.


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