Join us as we chat with Tina Nguyen, the founder of XXL Scrunchie & Co. What began as a handmade Christmas gift quickly grew into a thriving business—one that even caught the attention of Dragon’s Den investors!
In this episode, Tina shares her journey from a mural artist to running XXL Scrunchie in a warehouse, the challenges she’s faced, and the lessons she’s learned along the way. We also dive into how she’s built a strong community around her brand and her thoughts on US tariffs and their impact on small businesses.
Tune in for an insightful conversation on growth, resilience, and entrepreneurship. Subscribe for more stories from business owners and industry leaders!
#xxlscrunchie #xxlscrunchieandco #smallbusiness #entrepreneurship #dragonsden #ustariffs
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• xxlandco.com
• instagram.com/xxl.scrunchie
• tiktok.com/@xxl.scrunchie
• facebook.com/xxl.scrunchie
• ca.pinterest.com/xxlscrunchie/
0:00 - Teaser
0:17 - Intro
1:32 - What was life like before XXL Scrunchie & CO?
5:39 - How did you get into making scrunchies in the first place?
6:13 - At what point did you realize making scrunchies could become a business?
7:05 - What were those early days like—handmaking each piece, setting up the shop, and getting your first customers?
8:16 - What were some of the key milestones that motivated you to keep on going?
8:59 - How was it like working with family?
11:01 - What was it like to move into your first warehouse?
13:38 - How many people are on your team now?13:45 - What was that transition like for you to expand your team?15:06 - What are other challenges that you faced while managing a team?15:41 - How do you manage your inventory and shipping?17:27 - How do you manage your demand forecasting with trends?18:11 - How did you know which products to expand?19:18 - What was the process like to expand your product line?19:43 - How did your inventory management shift?20:22 - Do you fulfill your orders the same way?21:13 - Was it for you to implement barcodes?21:30 - Did you create your own barcodes?22:05 - What software or tools do you recommend?23:25 - How did you start sourcing your suppliers?24:26 - What qualities do you look for in your fabrics?25:01 - When did you decide to sell wholesale?26:12 - Tina's negative wholesale experience27:25 - How do you fulfill your wholesale orders?28:04 - How do you approach content creation?29:03 - How do you balance content and business?29:52 - Do you find certain types of content work better than others?30:20 - Can you share tips on how to build a strong community?31:26 - Do you feel nervous sharing?33:00 - Dragon's Den Experience39:45 - Celebrating 5 years of XXL! What were the biggest lessons you learned?41:15 - Where do you see the future of XXL?42:07 - Any advice you would give to your younger self?43:06 - US Tariffs: What were your initial thoughts on how it'll impact your business?44:23 - How do you think you'll approach the shift?46:04 - Would you raise your prices?🎧 Listen to our Secret Life of Inventory podcast on Spotify:https://open.spotify.com/show/2ynkKYhfivEWn6IRkA113D?si=2f45b350e474404bStay connected:https://www.facebook.com/inFlowInventory/https://www.linkedin.com/showcase/5276148/admin/feed/inflowinventoryhttps://www.instagram.com/inflow.inventory/https://www.tiktok.com/@inflowinventoryhttps://twitter.com/inflowinve
