Retail101online – Details, episodes & analysis

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Retail101online

Mark Lack

Business

Education

Frequency: 1 episode/21d. Total Eps: 27

Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast

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Apple

Data updated on 04/07/2026

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🇬🇧 Great Britain - Management
13/09/2025
#100

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https://www.buzzsprout.com/twilio/text_messages/2320183/open_sms
28 shares
https://www.buzzsprout.com/2320183/support
28 shares

https://uppbeat.io/t/vens-adams/sunrise-over-the-serengeti
1 share

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RSS feed quality

Good

Score global : 79%

Publication history

Monthly episode publishing history over the past years.

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What Every Store Manager Gets Wrong About Butchery

Season 2 · Episode 10

Wednesday, September 3, 2025 • Duration 16:50

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Managing the Butchery (When You're Not a Butcher)

Episode 27 of Retail101online takes store managers deep into the world of butchery — without needing to pick up a knife.

Host Mark Lack explores how to manage this complex, high-margin department with confidence, even if you're not trained in meat cutting. Learn to challenge shrink, monitor hygiene, measure yield, monitor daily plans, and drive value-add performance.

Plus, get 5 practical actions in the "Help Is On The Way" segment that will beef up your butchery management playbook.

How to view the butchery as a business within your store.
What to monitor daily to control shrink, waste, and yield.
Which KPIs really matter — and how to use them.
Hygiene and safety – the hidden risk to the store.
5 actionable steps in the “Help Is On The Way” segment.

Whether you’re new to fresh departments or want to sharpen your oversight skills, this episode will help you lead with clarity and confidence.

#Retail101 #ButcheryLeadership #ButcheryManagement #ShrinkControl #RetailShrink #YieldMatters #GroceryLeadership #StoreManagerTips #RetailTraining #KPIAccountability #FreshFood #ValueAdd #MeatRetail #RetailPodcast #HelpIsOnTheWay #RetailMargins #StoreOperations #ButcheryAudit #FoodSafetyRetail #MeatWaste #DailyProductionRetail #PrepPlanning #ButcheryChallenges #RetailStrategy #RetailExecution #CrossContamination #ButcheryHygiene

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Eight Lies About Life & Success - The Truth Will Set You Free

Season 2 · Episode 9

Wednesday, August 20, 2025 • Duration 15:49

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Episode 26: 8 Lies About Life and Success (And The Truths That Will Set You Free)

In this deeply personal episode, Mark Lack unpacks 8 common myths about life and success that hold people back in business and beyond.

Inspired by a visual from Victoria Repa, this conversation blends reflection, real-world retail insights, and hard-earned truths to reset your mindset and sharpen your growth.

From redefining wealth and embracing imperfection to understanding the power of self-learning and consistency, this episode will help you rethink what success really means—on your terms.

A must-listen for retail leaders, emerging professionals, and anyone ready to rewrite their internal story.

#LifeAndSuccess #RetailMindset #TruthsAboutSuccess #RetailLeadership #GrowthMindset #Entrepreneurship #RetailPodcast #Retail101Online #MythBusting #RetailTransformation

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Resurrecting Retail - A Post Pandemic Odyssey

Season 2 · Episode 8

Wednesday, August 6, 2025 • Duration 12:33

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Episode 25: Resurrecting Retail – The New World of Business After the Pandemic

In this milestone episode, host Mark Lack explores the future of retail through the lens of Doug Stephens’ acclaimed book Resurrecting Retail. Learn how the pandemic reshaped consumer expectations, accelerated innovation, and forced an industry-wide reckoning with purpose, technology, and the role of physical stores.

We explore key themes from the book, including retail-as-media, the rise of experiential commerce, and the death of mediocrity. Plus, Mark delivers a "Help Is On the Way" segment packed with 5 practical, hope-filled actions retailers can use right now to evolve their businesses.

This is an episode about more than survival. It’s about resurrection. And it’s a must-listen for anyone serious about shaping the next era of retail.

#ResurrectingRetail #RetailFuturism #DougStephens #Retail101Online #RetailInnovation #RetailStrategy #RetailExperience #PostPandemicRetail #RetailReinvention #FutureOfRetail

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Mastering Retail The Japanese Way - Tanpin Kanri

Season 2 · Episode 7

Wednesday, July 23, 2025 • Duration 14:21

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Mastering Retail the Japanese Way: Tanpin Kanri & the Art of Precision

In this insightful episode of Retail101online, we explore Tanpin Kanri, a revolutionary Japanese retail management philosophy that’s changing how stores around the world operate. Originating from Seven-Eleven Japan, Tanpin Kanri—meaning “item-by-item management”—shifts the focus from broad product categories to detailed, real-time analysis of individual items.

This precision-based, customer-driven approach allows store teams to optimize inventory, reduce waste, and respond to actual shopper behavior. Instead of relying on generic sales trends, managers can fine-tune decisions based on daily customer data, local preferences, and seasonal changes.

You'll learn:

How Tanpin Kanri helps retailers make smarter, faster decisions
Why localization and customer insight are the new gold standards in modern retail
The link between Tanpin Kanri and Kaizen (continuous improvement)
How to apply these lessons outside Japan—even in your own store

We’ll also share real-world examples, discuss practical strategies, and show how you can harness the spirit of Japanese innovation to improve your store operations, team performance, and customer satisfaction.

Whether you're a store manager, retail executive, or simply curious about global business models, this episode offers an eye-opening look at a data-driven, human-focused retail philosophy that really works.

#TanpinKanri #RetailManagement #JapaneseRetail #CustomerCentricRetail #InventoryStrategy #RetailInnovation #SevenElevenJapan #Kaizen #ProductManagement #RetailSuccess #DataDrivenRetail #LocalizedRetail #RetailTrends #RetailPhilosophy #SupplyChainOptimization #AgileRetail #RetailEfficiency #JapaneseBusiness #ConvenienceStoreManagement #ContinuousImprovement #RetailTechnology #CustomerExperience #InventoryControl #BusinessStrategy #GlobalRetailPractices

What Storewars Teaches Us About the Game of Management

Season 2 · Episode 6

Wednesday, July 9, 2025 • Duration 12:22

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In Episode 23 of Retail101online, we explore the hidden depths of the world-famous management simulation game Storewars.

Discover how this game mirrors the realities of retail leadership — from supply chain decisions to strategic pricing, sustainability, and team dynamics.

Whether you’ve played the simulation or not, this episode offers philosophical insights and practical tips for managers at every level.

Learn how to apply these game-based lessons to real-life retail situations and become the kind of leader who thrives in complexity.

#RetailLeadership #StorewarsSimulation #RetailTraining #RetailStrategy #RetailPodcast #Retail101Online #RetailGameTheory #RetailInsights #RetailCoaching #LeadershipDevelopment #RetailManagementTips #RetailManagers #RetailSimulation #RetailWisdom #CustomerExperience #RetailDecisionMaking #RetailInnovation #RetailLearning #TeamDevelopment #SupplyChainStrategy #RetailCaseStudy #RetailTrainingTools #EmpathyInRetail #RetailEducation #PhilosophyOfRetail

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Critical Thinking In Retail With Blooms Taxonomy

Season 2 · Episode 5

Wednesday, June 25, 2025 • Duration 16:28

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Episode 22: Think Smart – Mastering Critical Thinking in Retail

How do you teach frontline retail staff to think like leaders? In this milestone 22nd episode of Retail101online, we dive deep into the power of critical thinking using Bloom’s Taxonomy—a simple but powerful framework to level up how you learn, think, and act on the job.

Whether you're a store manager, team leader, or rising star, this episode breaks down six key thinking skills every successful retailer needs—from remembering product basics to creating new solutions for daily challenges. With real-world examples, practical tips, and a bonus “Help Is On The Way” segment, this episode is a must-listen for anyone ready to elevate their retail game.

🎧 Tune in and learn how to:

Empower your team with deeper thinking skills
Solve problems more creatively
Turn daily tasks into long-term development
Use critical thinking to boost performance and morale

Don’t miss this one—it’s smart thinking made simple.

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Leading With Ubuntu - I Am Because We Are

Season 2 · Episode 4

Wednesday, June 11, 2025 • Duration 17:35

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Episode 21 – Leading the Ubuntu Way: The African Philosophy That Builds Better Retail Teams

In this powerful 21st episode of Retail101online, we explore a management philosophy that’s as human as it is effective—Ubuntu. Rooted in Southern African tradition and best summarized as "I am because we are," Ubuntu offers retail managers a new way to lead with compassion, connection, and community.

Join us as we unpack what Ubuntu really means, how it differs from Western leadership models, and why it’s especially relevant for managing diverse retail teams in fast-paced environments like the Middle East. With practical examples and culturally sensitive advice, this episode bridges ancient wisdom with today’s workplace realities.

Don’t miss our “Help Is On The Way” segment filled with 7 actionable ways to implement Ubuntu in your store—from emotional check-ins to conflict resolution circles. Whether you’re leading a team of 5 or 500, this episode will give you the mindset and tools to create a workplace where everyone belongs—and everyone thrives.

Tune in and discover how Ubuntu can transform your leadership style, improve staff morale, and build a stronger team—together.

Music from #Uppbeat

https://uppbeat.io/t/vens-adams/sunrise-over-the-serengeti

License code: YNFNJYGHLMOXQDJQ

#UbuntuLeadership #RetailManagementTips #HumanLeadership #InclusiveRetail #Retail101online #RetailLeadershipPodcast #PeopleFirstLeadership #AfricanPhilosophyInBusiness #RetailManagerTools #TeamBuildingInRetail #LeadershipDevelopment #EmployeeEngagement #DiversityInRetail #CulturalLeadership #EmpatheticLeadership #LeadingWithUbuntu #RetailTrainingPodcast #RetailManagementPhilosophy #UbuntuInBusiness #RetailLeadershipTips #BuildingStrongerTeams #ManagementInTheMiddleEast #LeadWithHeart

From Ordinary To Extraordinary With Uplifting Service

Season 2 · Episode 3

Wednesday, May 28, 2025 • Duration 15:34

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Rise Above the Ordinary: Uplifting Service Lessons for Retail Success

Welcome to a milestone episode of RETAIL101online! In Episode 20, we explore one of the most powerful tools for transforming your retail career — Uplifting Service by bestselling author Ron Kaufman. Whether you're working in fashion, food, electronics, or customer support, this episode gives you real-world strategies to stand out, get promoted, and feel proud of your work.

We break down the structure of the book, uncover the 6 levels of service, and give you practical tips in our “Help Is On The Way” segment — perfect for retail staff working in the Middle East and around the world. From improving your mindset to creating wow moments for customers, this episode helps you deliver more than expected.

🎯 Learn how to:

Turn routine tasks into powerful service moments
Stand out from your team by adding extra value
Apply uplifting service techniques every day — even in tough environments
Build long-term career skills through better customer service

If you're ready to shift from "just doing your job" to growing your career, this episode is your guide.

🔔 Subscribe and follow for more retail career tools, training, and tips. New episodes drop regularly.

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Your Money - Your Future: Personal Finances Explained

Season 2 · Episode 2

Wednesday, May 14, 2025 • Duration 15:41

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Episode 19 – your money, your future: personal finance basics for retail workers

In this powerful and practical episode of retail101online, we explore how retail workers—especially those working abroad in the middle east—can start building a stronger financial future with simple, easy-to-understand personal finance tips. Many frontline employees have never had the chance to learn money management skills.

This episode changes that.

We break it down into five clear segments:

Tracking your spending
Building a simple budget
Saving smartly (even on a low salary)
Avoiding debt traps
Planning for long-term goals

Plus, in our "help is on the way" segment, we share useful resources that anyone can access for free. Whether you're sending money home or trying to save for a better life, this episode is full of advice you can use right now—no complicated language, no judgment.

Perfect for English-as-a-second-language listeners in the retail world who want to take control of their money and plan for a better future.

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Thinking Fast & Slow By Daniel Kahneman And The Impact On Retail

Season 2 · Episode 1

Wednesday, May 7, 2025 • Duration 13:12

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In this podcast, we dive into Daniel Kahneman's "Thinking, Fast and Slow" to uncover how you can solve your everyday thinking problems. By understanding the two systems of thought—fast, intuitive reactions and slow, deliberate analysis—you'll learn how to make better decisions, avoid common cognitive biases, and enhance your problem-solving skills. Whether you are a retail leader looking to improve team performance or someone wanting to sharpen your mental clarity, these insights will help you navigate through daily challenges more effectively. Join us to discover practical tips for implementing these principles in real-life situations and start making smarter decisions today!

#DanielKahneman #ThinkingFastandSlow #CognitiveBiases #DecisionMaking #Heuristics #BehavioralEconomics #Psychology #RationalThinking #System1Thinking #System2Thinking #CognitivePsychology #ProspectTheory #LossAversion #OverconfidenceBias #AnchoringEffect
#AvailabilityHeuristic #RetailManagement #EmployeeTraining #BusinessStrategy #ProblemSolving #MentalShortcuts #JudgmentErrors #ImprovingDecisions #MindsetShift

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Retail101online – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

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Apple Podcasts

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Retail101online – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Buzzsprout2

Other1

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Buzzsprout2

Other1