Restoration Rundown Podcast – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

Restoration Rundown Podcast

Restoration Rundown

Business

Frequency: 1 episode/14d. Total Eps: 122

The Restoration Rundown Podcast is your one stop shop on how to grow your Restoration Business. From digital marketing to best management solutions, we give you the "rundown" on everything you need to build your property damage restoration company the right way.

Hosted by Benjamin Ricciardi, the author of "The No B.S Guide to Internet Marketing for Restoration Contractors" and owner of Ironclad Restoration Marketing The Restoration Rundown is your source for everything related to your business.

Join us and our special guests and get ready for the rundown!

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Data updated on 11/09/2026

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Apple Podcasts

🇨🇦 Canada - Marketing
11/09/2026
#72

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Shared links between episodes and podcasts

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https://join.liveswitch.com/hzl6jpv6328r
6 shares
https://ironcladrestorationmarketing.com/contact/
4 shares
https://www.candrmagazine.com/letter-to-the-editor-we-have-a-big-problem/
2 shares

https://www.facebook.com/firehouseeducation.
1 share
https://www.facebook.com/Goliftify
1 share
https://www.facebook.com/zach.garrett1/
1 share

https://www.instagram.com/_liftify
1 share
https://www.instagram.com/zgarrett11
1 share

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RSS feed quality

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Score global : 27%

Publication history

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The AI Front Desk: How Distance Is Changing Speed-to-Lead for Restoration Contractors

Friday, September 4, 2026 • Duration 38:10

Every restoration contractor knows this moment: a homeowner has a flood or a fire, they call three companies back to back, and whoever answers first and answers well usually wins the job. On this episode, Ben talks with Nick D'Urbano, Co-Founder and Chief Revenue Officer of Distance, an AI platform already trusted by brands like SERVPRO and Green State Restoration to answer calls, texts, and chats around the clock. Nick spent over 15 years in investment banking and venture backed growth, scaling companies from startup to eight and nine figures across the US, Middle East, Asia, Latin America, and Africa before building Distance. He breaks down real numbers, including how missing just two recon leads a month on a $12,000 average job can quietly cost a company six figures a year, and shares results from actual clients: Green State Restoration converted two of six AI handled calls in their first month into five figures of revenue, and one Alabama client caught a $100,000 fire job with reconstruction built in on just the second call after switching on the system. Nick also explains new capabilities like emotion detection, where the AI adjusts its tone based on how upset a caller sounds, and why some customers now call back asking for the AI agent by name without realizing it wasn't a person.

🔗 Learn more: distance.so

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JSTFYD: The Restoration Industry Finally Gets Its Own AI Weapon

Friday, August 21, 2026 • Duration 55:02

Last time Doug Weatherman, COO of Rare Restoration, was on the show, he ended the conversation with a tease: something called Justified was coming, built to give restoration contractors a real weapon against AI driven claims systems like Elysian and Guidewire ClaimCenter. That product is here, and it's called JSTFYD. In this episode, Doug returns alongside Carlos Ramirez, owner of Pure Restore in Denver and the creator of JSTFYD, and Max Pena, who leads marketing for the platform. Carlos built JSTFYD to solve bottlenecks inside his own restoration company, and the results speak for themselves: Pure Restore's net margin went from 11 percent in 2024 to a projected 35 percent in 2025, without a major jump in revenue, largely by catching missed line items, cutting collections staffing from three full time employees down to about 27 hours a week, and hiring for culture instead of restoration experience. Carlos, Max, and Doug break down the four core features of JSTFYD, including a restoration specific AI assistant, a final review tool that has found between 800 and 3,000 dollars in missed scope per job, automated adjuster response drafting that fights delay, deny, and defend tactics, and a comparative tool that flags every discrepancy between two estimates in five to seven minutes.

🔗 JSTFYD: jstfyd.com

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Built to Win: How Restoration Contractors Will Dominate Online

Friday, August 7, 2026 • Duration 31:00

Nobody goes broke because of a slow season. They go broke because of what they skipped building during the busy one. In this episode, Ben Ricciardi, founder of Ironclad Restoration Marketing, breaks down why so many restoration companies boom during cat season and go quiet six weeks later, and introduces the Ironclad Domination System, built around three pillars: Clarity, Trust, and Control. Ben walks through what he calls the disconnected signal problem, where a company's website, ads, Google Business Profile, and social media all send Google slightly different messages about what the business actually does, and why that confusion costs companies page one rankings and AI recommendations alike. He covers the four signals of clarity including the newest one, AI visibility through AEO and GEO, the three trust signals that separate companies Google sends emergency losses to, and the three control levers that let a company keep trucks moving even when the phone stops ringing on its own. This is the same system Ben will be presenting live at the Experience Restoration Conference in Las Vegas this September, and a preview of his upcoming book, Built to Win.

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Race to the Face, Proven: A Contractor's Real Results with LiveSwitch

Friday, July 31, 2026 • Duration 56:13

In this episode, Ben sits down with James Hatfield, CRO of LiveSwitch, and Derek Muelken of BreakPoint Consulting for a real case study on fixing one of the biggest revenue leaks in restoration: response time. Derek came up through roofing and restoration operations, starting as a project manager and working his way up to VP of National Multifamily Accounts, before founding BreakPoint to help contractors scale into multifamily, commercial, and HOA work. He shares real numbers from the field, including a same week good faith estimate of 1.1 million dollars on a 196 unit storm damaged property, and a case where his 2,800 dollar transparent estimate beat out an 800 dollar lowball bid because the property owner could see exactly what they were paying for. James and Derek talk through how video builds trust with multi stakeholder commercial accounts, why insurance companies are starting to require this kind of documentation, and how to get started with the technology even if you're new to it.

🔗 BreakPoint Consulting: breakpointconsult.com

🔗 Get 30 minutes with James Hatfield, no obligation: https://join.liveswitch.com/hzl6jpv6328r

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Behind the Pink Plunger Expo: What 1-Tom-Plumber Is Building in Clearwater

Friday, July 17, 2026 • Duration 38:06

This week on the Restoration Rundown, Ben sits down with Alvaro Leal, Business Development Director at 1-Tom-Plumber Franchise HQ, to go behind the scenes of the National Pink Plunger Expo 2026 (Sept 28–30, Clearwater, FL). Alvaro breaks down what franchise growth actually looks like from the HQ side, why franchise networks invest in live events, and what attendees (including Ironclad Restoration Marketing) can expect on-site. If you're a contractor considering franchising, exhibiting, or just want to understand how franchise development works from the inside, this one's for you.

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Your Team is Dropping the Ball & Here's Why with Claire Carreras

Friday, May 1, 2026 • Duration 57:28

In this episode of The Restoration Rundown, I’m joined by Claire Carreras from 1-Tom-Plumber to talk about how teams are actually built and why so many aren’t set up to succeed.

Claire brings a unique perspective from leading operations in high-pressure service environments, transitioning into ownership, and unexpectedly, working in the thrash metal music scene before entering the trades.

We explore how team structure, roles, and expectations impact performance, why some teams struggle even with good people, and how to identify strengths in individuals that most companies overlook.

If you’re a restoration business owner trying to build a team that actually performs, this conversation will give you a different way to think about it.

🚀 Want to grow your restoration business?

Book a strategy session with Ironclad Restoration Marketing

https://ironcladrestorationmarketing.com/contact/

📱 Curious how live video can help you win more jobs?

Check out LiveSwitch

https://join.liveswitch.com/hzl6jpv6328r

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If You’re Not Involved, You’re Exposed: RAF Explained with Richie Kidwell

Friday, April 3, 2026 • Duration 29:57

If you’re a restoration contractor in Florida and you’re not paying attention to industry advocacy, you may be leaving your business exposed.

In this episode of The Restoration Rundown, I sit down with Richie Kidwell to break down the role of the Restoration Association of Florida (RAF) and why it matters more than most contractors realize.

We cover who Richie is, how he got involved in advocating for restoration companies, and what RAF is actually doing behind the scenes to protect contractors and influence the future of the industry.

🎯 In This Episode We Cover:

• What the Restoration Association of Florida actually does

• Why organizations like RAF exist in the first place

• How legislation and policy decisions impact restoration businesses

• Why staying uninvolved can put your business at risk

• How to get involved and stay informed

📱 See How Live Video Can Help You Win More Jobs

Check out LiveSwitch and see how restoration contractors are using live video to connect with property owners and “see the damage” in real time:

👉 https://join.liveswitch.com/hzl6jpv6328r

📌 Show Notes

Guest: Richie Kidwell

Organization: Restoration Association of Florida (RAF)

👉 raflorida.org

If you’re a Florida restoration contractor and not currently involved with RAF, this is something worth taking a closer look at.

Are Contractors Training the Machines That Will Beat Them? | Doug Weatherman on AI & Restoration Claims

Friday, March 13, 2026 • Duration 01:00:52

Are restoration contractors unintentionally training the AI systems that could eventually challenge their estimates?

That’s the question we explore in this episode of The Restoration Rundown.

A year ago, Doug Weatherman wrote an article in C&R Magazine titled “We Have a Big Problem,” raising concerns about how artificial intelligence could influence the restoration claims process.

Shortly after that article was published, Doug joined me on The Restoration Rundown for an episode called “AI and the Future of Restoration.”

Now, a year later — after massive advances in AI — we’re revisiting that conversation.

In this episode we discuss:

• How AI may already be influencing insurance claims

• Whether contractors could be unintentionally training AI systems

• The growing value of restoration industry data

• What AI could mean for negotiations with carriers

• How restoration owners should approach AI moving forward

📖 Read Doug’s Article

“We Have a Big Problem” – C&R Magazine

https://www.candrmagazine.com/letter-to-the-editor-we-have-a-big-problem/

🚀 Want to Grow Your Restoration Business?

Book a strategy session with Ironclad Restoration Marketing

https://ironcladrestorationmarketing.com/contact/

📱 Curious how live video can help you win more restoration jobs?

Check out LiveSwitch

Shaping Your Leadership Identity with Rod Cruce

Friday, January 30, 2026 • Duration 34:22

In this episode of The Restoration Rundown, I’m joined by Rod Cruce, founder of Trifecta Growth Institute, to break down why leadership identity is often the missing link holding restoration business owners back.

We talk about the shift from operator to leader, how identity shapes culture and decision-making, and practical steps owners can take to lead with more clarity and consistency as their companies grow.

If your business feels reactive, chaotic, or harder to lead than it used to, this episode is your starting point.

👉 Take the next step: Learn more and enroll in Rod’s Shaping Your Leadership Identity class at

https://trifectagrowth.com

🎟️ Use promo code IRONCLAD to save

⏰ Enrollment deadline: 2/3/26 — seats are filling fast

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The Floodlight Framework: Building a Legacy Restoration Company with Brandon Reece & Chris Nordyke

Friday, December 5, 2025 • Duration 01:09:42

In this episode of The Restoration Rundown, we’re joined by two of the most influential voices in the restoration industry: Brandon Reece and Chris Nordyke, co-founders of Floodlight Consulting Group, hosts of the Head, Heart & Boots podcast, and key leaders inside FP Restoration.

We dive into "The Floodlight Framework"—a foundation built on leadership, culture, systems, identity, and long-term strategy. Together, we break down the exact ingredients needed to build a legacy restoration company: the kind that isn’t just profitable today, but is structured to outlast seasons, trends, and owner burnout.

You’ll hear insights on:

What a true legacy restoration business actually looks like
The transition from consulting to leadership roles inside FP Restoration
Cultural mistakes that keep companies stuck
The systems every restoration company must master
Why owner identity and emotional maturity matter more than you think
The real work leaders must do to build something that lasts

If you’re leading a restoration company and want to build a business that works today and stands the test of tomorrow, this is a must-listen conversation.

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Restoration Rundown Podcast – Details, episodes & analysis

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Restoration Rundown Podcast – Details, episodes & analysis

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