In this bonus episode, Katie speaks with Director of Continuous Development Sunčica Getter about Systems Inspired™ supervision, why this resource is so important for professional coaches, and developing your inner supervisor. 

Key takeaways from this episode:

• Supervision allows us to access new levels of awareness and hold them with a sense of intrigue and compassion. It is a powerful space that creates connection and reflection.
• Supervision is a slower, holding space that allows us to pause and recognize themes and patterns at individual and collective levels.
• We are instruments in our own work, so we must take care of ourselves. In this space, we can rest, restore and bring to the surface patterns that may not be visible to us.
• When we develop an inner supervisor, we can bring that greater awareness into many areas of our lives, helping shift patterns within ourselves and the systems in which we live and work.
• Patience and pause are essential parts of supervision. Supervision is a process focused on patterns, rather than a product geared toward action. In this space, we can zoom out and connect to the bigger picture in our individual and collective systems. 

To listen to Sunčica’s previous episode on Systems Coaching and Mindfulness, click here.

Sunčica Getter, ORSCC, MA, PCC, is a systemic coach, consultant and educator. With over 20 years of experience, her focus is on transformational leadership development and systemic culture change. Sunčica is a faculty member of CRR Global and a UK Faculty Lead and Senior Consultant for Performance Consultants International. Her work in coaching education has seen her train, mentor, and supervise coaches and design and deliver academic, public, and in-house coaching training and accreditation courses. Her experiences collaborating with world-class coaching institutions and a variety of clients have made Sunčica a trusted systemic coaching consultant. She advises companies and institutions on the implementation of systemic coaching and systemic thinking for both organisational and community development.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of faculty and partners, we connect, inspire and equip change agents to shift systems, one relationship at a time.

CRR Global is the Institute for Systems Inspired Coaching and Leadership.

Season 6 Bonus Episode
The Observer Effect: How Awareness Shapes the Systems Coaching Process

In this conversation, Katie welcomes CRR Global co-founder Marita Fridjhon to the show to discuss the observer effect in systems coaching. Research in relational psychology and systems theory supports the idea that change arises in relationships, not in isolation. The observer effect reminds us that systems work- whether that be in a coaching session or group supervision- is a co-creative process. It is not just about analysing data, but about what becomes possible in the presence of mindful, attuned witnessing.

Key takeaways from this episode:

• In physics, the observer effect refers to how the act of observing a phenomenon can change its behavior. While the term originates in quantum mechanics, the concept is increasingly relevant to fields that rely on human presence, awareness, and relational engagement—including coaching supervision.
• The observer effect reflects a foundational truth: presence is not neutral. The supervisor is a co-participant in the relational field, actively shaping what unfolds. Observation becomes a force of change—not because of analysis, but because of mindful, attuned witnessing.
• Systems workers engaged in this model relational intelligence recognize that their tone, posture, silence, or intuitive nudge can shift the system. Whether through a well-timed pause or a single moment of spacious attention, their presence invites the supervisee to access greater awareness and possibility.
• When systems workers bring grounded, intentional presence, they create a field that is safe enough for emergence and brave enough for insight. This presence doesn’t seek to fix, but to facilitate a deepened seeing—one that includes the coach, the client, and the unseen patterns shaping the work.

Marita Fridjhon is co-founder of CRR Global and mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She came to this work from an extensive background in clinical social work, community development, process work, family systems therapy, business consulting and alternative dispute resolution. Her primary focus in coaching is on systemic change, leveraging differences, creative communication, deep democracy in conflict management and the development of learning organizations.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of faculty and partners, we connect, inspire and equip change agents to shift systems, one relationship at a time.

We believe Relationship Matters, from humanity to nature, to the larger whole.

What you’ll gain from this episode:

• An insight into the power of reflective practice as a tool for understanding ourselves better in relationship to the world.
• Awareness of how to build reflective practice into your life through journalling, free-writing and drawing.
• Ways to allow our authentic voice to emerge in reflective practice, without editing it out or blocking.
• Techniques that will help you to sit in the process rather than focus on the output or destination.
• Colourful examples from Alfred about the influential impact of journaling in his life as a teacher, coach and mentor.

Alfred De Pew is a cultural worker, writer, painter and process facilitator who has taught a the Universities of Vermont & New Hampshire, the Maine Arts college, and Haystack Mountain School of Crafts. His writing workshops have been sponsored by The Maine Writers and Publishers Alliance and various community programs throughout the United States and Canada. He served for several years on the faculty of CRR Global as an individual supervisor, certification cohort leader, front of room leader and director of supervision. He lives in Vancouver BC where he offers spiritual accompaniment, astrological consultation, energy work, support for community leader, clergy, writers, artists, intuitive and healing arts practitioners. 

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with Floyd Carlson about Neuroscience and Relationships. This is the first of 2 installments on neuroscience and what it can teach us about our relationships. In Part 1 we’re talking about how neuroscience can help us to better understand ourselves because the more we are aware of what’s going on within us, the more it’s going to help us as coaches, leaders and human beings. We discuss a variety of topics including how to regulate in the moment, types of intuition, the body budget, how we create our emotions through a process of prediction and how to disrupt our prediction patterns so that we can be more at choice in our lives.

Floyd Carlson is a Front of the Room Leader for CRR Global who focuses on leaders, teams and bringing the best out of individuals based on company and individual objectives. Floyd has more than 30 years of business and military experience which he combines with his coaching, training, and organizational development to help leaders achieve professional and personal goals in alignment with company needs.

Resources:

• Lisa Feldman Barret TED talk

For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with CRR Global CEO and co-founder Marita Fridjhon about the competencies behind system inspired leadership. Systems Inspired Leadership (SIL) is an innovative approach to leadership that creates from the wisdom of the system rather than tells people what to do and builds shared leadership at all levels of the organization. Their discussion includes what is and isn’t a systems inspired leader, how to empower leaders and teams to adopt this different approach to leadership, how Systems’ inspired leadership set us up to better navigate the complexity and disruptive forces of the 21st century and stepping into the collective intelligence of the system itself.

Marita Fridjhon is co-owner and CEO of CRR Global and mentor to an ever-growing community of practitioners in the field of Relationship Systems work. She designs curriculum and operates training programs in Relationship Systems Work for coaches, executives and teams. She came to this work from an extensive background in Clinical Social Work, Community Development, Process Work, Family Systems Therapy, Business Consulting and Alternative Dispute Resolution. She has an international mentor coaching practice of individuals, partnerships and teams. Her primary focus in coaching is on systemic change, leveraging diversity, creative communication, deep democracy in conflict management and the development of Learning Organizations.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie is talking with Neil Edwards about Leadership and Love. In business ‘love’ is not a word, characteristic, or value, we often see or use. Yet, what might be the value of bringing more ‘love’ into the workplace? And how might leading with love transform our working relationships and company cultures? Across the episode we discuss how love affirms life, the sanitation of words in the workplace, the challenges and missed opportunities in leaving love out of the boardroom; expanding our leadership range in include love and loving response, creating shared understanding around what love means, and the power of living and leading with love.

Neil Edwards is a Front of the Room Leader and Certification Faculty for CRR Global. Neil specializes in expanding range and strengthening resilience for leaders, and creating capacity and capability of teams and organizational systems to be positive, productive, and agile in the face of change. He coaches and teaches individuals, teams, and larger organizational systems to identify values, define purpose, act intentionally, think systemically, be inclusive, and nurture wellbeing. He has extensive experience coaching accountants, engineers, attorneys, MBAs, executives, and finance; brand; and IT professionals in corporations, government, and professional services.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Master Coach Maddie Weinreich delves into two of the coaching competencies she sees new systems coaches’ struggling with the most: holding the system as the client and holding the system as intelligent, generative, and creative. Over the course of the episode, Maddie discusses tips, traps and tricks to using these competencies, what it means to ‘hold the system’ as a client, some of the benefits of working with our clients in this way and empowering the system by holding them as inherently intelligent, generative and creative.

Maddie Weinreich specializes in strengthening the interpersonal relationships that exist within business environments for the purpose of enhancing team performance and productivity.  She coaches leadership teams around the globe to navigate change and to effectively improve organizational cultures within large and small businesses. Maddie currently serves as a senior Front of the Room Leader for the ORSC Program and ORSC Certification.  Maddie holds the Master Certified Coach (MCC) credential with the International Coaches Federation (ICF). She is a Certified Organization and Relationship Systems Coach (ORSCC), a Certified Team Performance Coach (CTPC), and a Certified Professional Co-Active Coach (CPCC).  Maddie also provides mentoring services and consultation for professionals working in the field of relationship growth and development.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie talks with workplace conflict expert, Jennifer Pernfuss, about how to effectively meet systems amidst conflict and crisis, by taking the balcony view. They discuss why it’s important to bring a systems lens to issues involving workplace harassment, using workplace conflict in a constructive manner, creating psychological safety, and the role of rank and privilege. 

Jennifer Pernfuss is a non-practicing lawyer with a degree in Psychology and has maintained a consulting and coaching business for 27 years focusing exclusively on the prevention and elimination of workplace discrimination, harassment and the resolution of workplace conflict and employee complaints. Trained in systems theory, process-oriented psychology and relationship systems coaching combined with her understanding of the law Jennifer develops and implements restorative processes, helps repair strained working relationships and move parties to resolution.

For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Katie Churchman is talking with CRR Global co-founder Faith Fuller and CRR faculty member Janet Frood about viewing Nature as an ally when we consider relationship systems intelligence. This isn’t just about considering our relationship with nature but also, thinking about how nature is a part of us and looking at what nature can teach us. Across the episode, they cover a variety of colorful topics including: nature’s ability to shift our perspective; the healing power of nature; and nature’s insight into relationship challenges.  

Janet Frood is an executive, team and leadership coach who focuses on human and relational dimensions of organizational development. After 20 years of what Janet calls her “accidental” career, she made a big leap and completely changed my own career path. In 2005, she founded Horizon Leadership and dedicated her work to supporting leaders and teams on their journey. Janet’s inspirational work focuses on the human and relational dimensions of organizational life – cultivating the talent and resourcefulness of individuals and teams so they move towards their goals together. 

Faith Fuller is co-owner and President of CRR Global. She is a psychologist and experienced trainer and coach, with over 15 years of experience in working with organizations, couples and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed in order for effective change to occur. Her particular skill is empowering powerful, productive and joyous relationships in couples, partnerships and teams . She also has a background in consultation, team building, conflict resolution and community crisis intervention.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

To kick-start a brand new season of the Relationship Matters Podcast, Katie Churchman talks with Sandra Cain (Director of Curriculum and Senior Faculty at CRR Global) about crossing edges around returning to the office. 

After over a year of lock-down and remote working, many organizations are now contemplating a return to the office. However, there’s no clear road map for navigating this change and business leaders are finding that the challenges are much more complicated than originally thought. Looking through a systems lens, Sandra considers the opportunities for relationship as we cross edges and create new ways of working together during this transition into another new normal with regards to company culture, work-life balance and clear and courageous communication.

Sandra Cain coaches individuals, pairs and teams around the world. Her background includes 15 years of experience at American Express with a variety of leadership and personal development roles. In addition to leading the CRR Global Core Curriculum, she is also Associate Director of the Certification Program and on faculty for The Coaches Training Institute. Her stand for this work is that since we’re already in relationships, we might as well be conscious and intentional about who we are, what we do and how we live.


For over 18 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

 We believe Relationship Matters, from humanity to nature, to the larger whole.

In this collection of bonus episodes, we’re looking at the concept of Worldwork, which embraces the idea that we are continuously impacting the world, whether we are conscious of it or not. Whilst Worldwork can involve big acts of altruism and community spirit, it always starts with self. Across the course of these 4 bonus episodes, you will be hearing from 4 Worldworkers from across the globe, who have all used ORSC tools in very different ways tools to serve their wider communities. 

In this episode, Katie Churchman is talking with Jess Sedler about she blended ORSC with performance and cabaret, in what she has categorized as her first ‘Ted Talk’ cabaret.

Jess is an ICF accredited systemic coach and facilitator in both private and not-for-profit sectors. Through her brand ‘Self and System’ she coaches leaders and teams, as well as family systems, to develop their relational intelligence and build strong and intentional communication skills. Jess originally trained as an actress which helps her work practically and holistically with clients in terms of their impact. As an actress, she worked in theatre in the UK and around Europe. She co-founded cabaret ensemble The Ruby Dolls and together, they have written, performed and produced five full-length cabaret theatre shows in four-part harmony to sold-out audiences across London, as well as critically acclaimed runs at the Edinburgh Festival. 

In this collection of bonus episodes, we’re looking at the concept of Worldwork, which embraces the idea that we are continuously impacting the world, whether we are conscious of it or not. Whilst Worldwork can involve big acts of altruism and community spirit, it always starts with self. Across the course of these 4 bonus episodes, you will be hearing from 4 Worldworkers from across the globe, who have all used ORSC tools in very different ways tools to serve their wider communities. 

In this episode, Katie is talking with Keiko Muramatsu about how she used ORSC tools in sports. Keiko is a co-representative and faculty member of CRR Global Japan and the founder of THRIVE. Thrive sees supporting people and teams as just the starting point and believes that their transformation impacts the world beyond themselves.  Prior to her coaching career, Keiko played lacrosse for Japan in the world cup and went on to be the General Manager of Japan’s women’s U-19 team. As part of her ORSC certification journey, Keiko began using ORSC tools to coach the young lacrosse players, and also the wider systems that they were involved in. 

Is the story you're telling expansive or limiting? In this episode of the Relationship Matters podcast, Kiki Kesseler and host Katie Churchman discuss the importance of the narrative in coaching. Kiki, a CRR Global faculty member with 20 years of experiences, emphasizes how stories shape our reality and agency. She shares recollections that highlight the need for conscious and intentional storytelling.

What you’ll gain from this episode:

1.        Greater awareness of the power of storytelling in everyday life

2.        An understanding of stories as lenses we look through that shape our lives

3.        Tools for changing or updating unhelpful or outdated narratives

4.        How to empower ourselves and others by shifting the narrative

5.        Vulnerable examples from Kiki and Katie about some of the stories they have worked with in their personal lives.

Kiki Kesseler is a CRR Global faculty member for both courses and the certification programme. Kiki focuses on people development and brings 20+ years of experience in cultural diversity, coaching, training, and team management across various industries, with corporate roles in Sales & Marketing, Business Development, and Training. She specializes in team development, conflict resolution, leadership skills, and systemic coaching. Originally from The Netherlands, she speaks Dutch, English, and German. Her cross-cultural experience was established through living in Austria, the United States, Germany and the UAE over the past 18 years, working within culturally diverse environments, organizations and teams.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this collection of bonus episodes, we’re looking at the concept of Worldwork, which embraces the idea that we are continuously impacting the world, whether we are conscious of it or not. Whilst Worldwork can involve big acts of altruism and community spirit, it always starts with self. Across the course of these 4 bonus episodes, you will be hearing from 4 Worldworkers’from across the globe, who have all used ORSC tools in very different ways tools to serve their wider communities. 

In this episode Marita Fridjhon is deep-diving into the 5th and final principle of RSI: Relationship Systems are in a constant state of emergence, always in the process of expressing their potential.

This principle is critical to the phenomenon referred to as the speed of change. It signifies modern society’s increasingly shorter planning horizons and the required flexibility to embrace and navigate change effectively. Successful organizations are nimble and flexible in the face of shifting tides.

Most people are averse to change because they are afraid of the unknown or of losing the status quo. Even the word “change” itself often creates resistance. With RSI, the premise is to accept change as constant, natural and inevitable and to co-create with and from it. Leaders need to move away from the traditional unfreeze-change-freeze paradigm and encourage teams to embrace change as a natural and continuous evolution necessary for survival.

In this episode, Floyd Carlson and Katie Churchman are discussing the power of small habits and fresh starts. Building on their previous discussion around myths and myth change they explore ways of refreshing or completely rewriting narratives in our everyday lives. How can we change the stories that will enable us to step into new ways of being, with each other and with ourselves.

We often wait for temporal markers- like a New Year or a birthday ending in a zero- to make big changes…but why can’t we start today? And what habits can we build into our lives to help us to keep us on track?   

Join Katie and Floyd as they discuss ways in which we can utilize the power of storytelling in everyday life in order to consciously create new ways of being, with our teams, our partners and perhaps most importantly with ourselves.

In this episode, Marita Fridjhon is deep-diving into the 4th principle of RSI: Relationship Systems Are Naturally Intelligent, Generative and Creative.

This principle allows us to view any change or disturbance as an ally while trusting the Team Entity’s resourcefulness to find its own answers. Conflict and chaos are seen as signals and messages by the Team Entity to co-create from- rather than react to- something new that is trying to happen. 

The more RSI a team has, the more collectively intelligent, generative and creative it can be, paving the way for increased performance. These Relationship System qualities remain present regardless of circumstances, even in disturbance and breakdown (like during a global pandemic). 

In this episode, Katie Churchman talks with Maddie Weinreich about toxic behaviors. Building on John Gottman’s research into couples they explore how to become more aware and ultimately reduce the amount of ‘toxins’ that show up in your relationship. The 4 Relationship Toxins are Defensiveness, Contempt, Stonewalling and Blaming. When used frequently, these toxic communication patterns are so lethal to human relationships that Dr. Gottman coined the term the “The Four Horsemen of the Apocalypse”.

In this podcast, we discuss: the characteristics of the 4 toxins; becoming more aware of your own toxic behaviors; building a positivity bank account; repair bids; and perpetual problems in relationship.

In this episode, Katie Churchman talks with ORSC coach and Agile expert Terrance Turpin. Terrance has over 20 years of experience in Technology and Software Development and is also a CRR USA staff member. Terrance blends Team coaching – supporting teams in clarifying, aligning & co-creating as a diverse but single entity -and Agility coaching – establishing healthy states of flow across an organization by coaching for alignment in structure, processes, environments, and relationships. Terrance believes that the coaching process is one that generates understanding and alignment for the client, their environments, and those they interact with.  

In this episode, Terrance and Katie discuss some of the synergies between ORSC and Agile Coaching; how ORSC and agile are two sides of the same coin; and how a blend of ORSC and Agile can enable organizations to master continuous change.

In this episode, Floyd Carlson and Katie Churchman are discussing myths and myth change. The idea of a myth connects us with the archetypal roots of the relationship - which has great meaning and power. We are always developing who we are as a couple or a corporation, but often unconsciously. So by revealing this creative process to clients the coach we can make it much more conscious and intentional. 

Floyd is a Front of the Room Leader for CRR Global who focuses on leaders and teams and bringing the best out of individuals based on company and individual objectives. Floyd has more than 30 years of business and military experience which he combines with his coaching, training, and organizational development to help leaders achieve professional and personal goals in alignment with company needs.

In this episode, Marita Fridjhon is deep-diving into principle 3: Relationship Systems Rely on Roles for their Organization and Execution of functions. Roles belong to the system, not to the individuals that inhabit the system

This principle requires the biggest mental shift in teaming and leadership focus as it asserts that every team member has the responsibility to hold a leadership role on behalf of the system. 

Every relationship system has its own functional and emotional needs that must be fulfilled through roles. Without assigned roles, the system can’t function. 

These roles belong to the relationship system, not necessarily to the individuals that inhabit them. How one person embodies a role can be very different from how another person embodies that same role. Personal history, psychology, work style, maturity, etc. all impact how skillfully each individual inhabits that role. 

In this episode, Marita Fridjhon and Katie Churchman deep-dive into the second of the 5 principles of Relationship Systems intelligence: Every member of the system is an information carrier and Voice of the System (VOS).  

You can think of a team or family as a puzzle where every member is a piece. To reveal the picture of the overall team experience, every piece is needed. Each member has critical information about the functioning of that team or family. The information may be transmitted through verbal and non-verbal signals, as well as through the behaviors and actions of the individuals within the team. 

As the Collective Intelligence research indicates, the more input acquired from others, the more informed a team will be in its decision-making. 

In this episode, Katie Churchman talks with Maddie Weinreich about vitality for couples. 

There are all kinds of ways we can be in relationship with our partners. Sometimes it can be very dull to be in a couple and can be very exciting! Relationships are in constant cycles. 

In this episode, Maddie talks about relationship behavioral patterns that can help to foster more aliveness, engagement and vitality.  After two decades of working with couples, Maddie’s noticed 5 recurring ‘elements’ in couples with high levels of vitality. These 5 elements are as follows:

1.     Autonomy 

2.     Interdependence

3.     Constructive Disagreement

4.     Intimacy

5.     Vision

When couples have all of these things going on there tends to be a good amount of engagement, aliveness and vitality. 

In this Masterclass episode, we'll dive deep into team coaching—a practice transforming how teams collaborate, communicate, and achieve extraordinary results. In this compilation episode, we’ve handpicked some of the most insightful moments from our archives to bring you the essential principles, strategies, and tools that every coach, leader, or team member needs to know.

So, whether you’re coaching a team through a tough transition, looking to boost collaboration, or simply passionate about helping teams thrive, this episode is for you. Get ready to be inspired, challenged, and equipped with the insights you need to elevate your coaching practice and create high-performing teams.

Guests featured in this Masterclass episode (all hyperlinked to their respective episodes) are as follows:

• S.4.23 Martin Klever
• S.4.6 Faith Fuller
• S.3.5 Maddie Weinreich
• S.3.18 Floyd Carlson
• S.4.13 Marita Fridjhon
• S.3.19 Terrance Turpin
• S.4.5 Lori Shook
• S.5.6 Marita Fridjhon
• S.5.18 Judy van Zon & Faith Fuller

Masterclass Series: This is a specially curated collection of episodes from the podcast archives designed to provide both a taster of the Organizational & Relationship Systems Coaching (ORSC) approach and a valuable refresher on its breadth and potential. Each episode explores key concepts and themes of the ORSC approach, offering practical insights on enhancing relationships, managing change, and fostering collaboration in various contexts. Join us to learn how ORSC can help you build stronger, more resilient systems in both personal and professional spheres.

Other episodes in the Masterclass series include:

• ORSC Essentials: A Primer on Organizational & Relationship Systems Coaching
• Emotional Intelligence Masterclass: A deep dive into self-awareness & personal growth

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Marita Fridjhon deep-dives into the first of the 5 principles of Relationship Systems Intelligence (or RSI): The Third Entity.

RSI involves the ability to move from seeing a group of individuals to seeing the system itself, as a living breathing entity and this is what we call Third Entity.

Relationship Systems Work holds that there is more present in a relationship than the individual team members. Along with the people involved, there is also the relationship or system itself. It is useful to consider the relationship as a separate “third entity” which has its own needs and voice. In Relationship Systems Work this Third Entity is the ultimate focus.

In this episode, Katie Churchman is talking with master coach Maddie Weinreich. As well as being the past director of faculty and leader development at CRR Global Maddie currently serves as a senior Front of the Room Leader for the ORSC Program and ORSC Certification

Maddie’s passion for personal development and human potential contributes to her success in the field of relationship coaching. For more than 25 years, Maddie’s own marriage has provided her with deep insights into the joys and challenges of a committed relationship. While raising her family in New England, Maddie has developed a great aptitude for helping others to discover the gifts that come from empowering relationships. These gifts serve to transform clients’ lives and help them move forward.

Maddie believes that all relationships have the potential for more growth and in this episode, Maddie discusses how to make your partner your ally.

In Part-1 of Ghosts, Faith Fuller is talking about Ghost roles. 

Ghost roles are invisible third-party presences that come and go and impact the emotional field. A ghost role is present when something is clearly affecting the relationship, yet isn’t talked about, and may not even be conscious to the people in the system. 

Ghosts arise from our experiences in previous relationships, both personal and professional. They may be people, or they may be events and they can both negatively and positively influence our lives.

In this episode, Faith talks about becoming aware of ghosts, working with ghosts and potentially turning them into allies.

In the first episode of season 2, Marita Fridjhon introduces the 5 principles of Relationship Systems Intelligence (RSI). RSI has five key principles which shape what we believe, how we engage, and the “place from which we come.” These principles underpin all of our relationships and are, therefore, fundamental to everything we do as coaches, leaders and human beings. Understanding and engaging in these principles can help us to better access and apply Relationship Systems Intelligence, with our clients, our teams, and with our families.

Principle #1 Each Relationship System has its own unique identity (referred to by Marita as the 3rd entity).

Principle #2 Every Member of a Relationship System Is a Voice of the System

Principle #3 Relationship Systems Are Naturally Intelligent, Generative and Creative

Principle #4 Relationship Systems Rely on Roles for their Organization and Execution of functions. Roles belong to the system, not to the individuals that inhabit the system

Principle #5 Relationship Systems Are In a Constant State of Emergence, always in the process of expressing their potential

In the Season 1 finale, Marita Fridjhon and Katie Churchman are talking about meeting the system. How can we make sure we are meeting the people in front us, as they are in the present moment? When we’re coaching, it can be all too easy to presume we know who we’re talking to – particularly when it comes to longer-term coaching engagements. So each and every time we meet a system, how can we try to see it with brand new eyes? So that our preconceptions and past experiences don’t cloud our vision of what’s really there?

In this episode, Faith Fuller and Katie Churchman are discussing ways we can integrate Organizational Relationship Systems Coaching (otherwise known as ORSC) into our work and into our lives. If you already have an established coaching or consultancy practice, how might you benefit from ORSC? And how can you seamlessly blend ORSC into what you’re already doing?

In this episode, Marita Fridjhon and Katie Churchman talk about collective leadership. Many of us attribute the idea of ‘leadership’ to a particular person or a team of ‘leaders.' However, as Marita explains in this podcast, leadership can also be viewed as a role that belongs to the system. When we embrace this idea we start to see that inspired leadership can show up in the most unlikely places and from the most unlikely people. What would your team or family dynamic be like if there was more of a sense of shared responsibility around the idea of ‘leadership’? As opposed to belonging one person, can this be a role that we share?

In this episode, Faith Fuller is talking about setting a coaching agenda. 

Establishing a clear agenda at the start of a coaching session is incredibly important because it sets expectations and also influences the relationship between coach and client.  It’s a powerful tool that can set the tone for everything else to follow. But it can also be the coaching session in of itself. As Faith explains- the agenda doesn’t have to be something we rush to ‘get done’ at the beginning of the session.

When a client doesn’t know what they want or brings a really broad or vague ‘goal’ to a session how can we help them to get more clarity around their wants and needs?

In this episode, Marita Fridjhon and Katie Churchman are talking about reading and working with the emotional field, which is a key element of systems coaching. By closely tracking shifts in the emotional field we can start to reflect back and possibly shape the emotional climate in a given situation.

You can think of it like an immediate weather report of what is happening emotionally in this moment. And just like a weather report, it’s not exact. There might be a 69% chance of rain, just in the same way you sense some awkwardness in the field. It’s subjective, ever-changing and can provide us with a lot of information. 

Alongside the emotional field, they discuss Metaskills, conscious intentionality, self-awareness and the intelligence of the body.

In this episode, Katie Churchman talks with CRR Global faculty member and UK partner Nairy McMahon about toxic communication and overcoming unhealthy patterns in our relationships. Across this conversation, they discuss and explore how to break free from unskill communication patterns by raising awareness, creating space, and owning what we want in a relationship.  

What you’ll gain from this episode:

1. Insight into different types of toxic communication patterns in relationships.
2. An understanding of how toxic communication patterns can become normalized and unconscious in our relationships.
3. Ways to become more aware of these signals or patterns in our relationships. 
4. Tools that enable us to be more at choice and more conscious of how we show up in our everyday conversations.
5. Vulnerable and authentic examples from Nairy and Katie about how these unskillful communication patterns appear in their lives, professionally and personally.

Click here to listen to Nariy and Katie's previous conversation on Exploring our Relationship with the Toxins.

Nairy McMahon is CRR Global’s Director of Business Development, faculty member and Head of CRR UK. She is a CTI-trained coach and ORSC Certified practitioner with a corporate background, having worked in banking and property development. She has spent the past 10 years collaborating and running a private investment company in London. She also has acted as a business advisor to a number of start-ups. She has a strong interest in teams, especially culturally diverse teams and has lived on four continents.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode, Faith Fuller is talking about what makes systems coaching different. What are the crossovers between pure coaching and consultancy and what is unique about systems coaching? What do we do? Why do we do it? And how does it help our clients?

Over the course of this conversation we discuss the following topics:

• The differences between therapy and coaching
• The differences between pure coaching and systems coaching
• Blending consultancy and coaching
• Giving our clients the tools to change their lives.

RSI-White-Paper: An Introduction to Relationship Systems Intelligence

In this episode, Marita Frijdhon is talking about system inspired leadership and why it is needed now more than ever.  As we say in systems coaching, ‘the whole is greater than the sum of its parts’ and by utilizing this intelligence, teams of all shapes and sizes may find that they not only survive- but thrive- through challenging times. Instead of focusing on the individual mountain that we have to climb, let’s connect with the team around us, and consider what we can do together- today- to create positive change. 

Key takeaways from the episode: 

• A systems inspired leader recognizes that they don’t always have to be in charge. Instead, they utilize the strengths within their team.
• Systems inspired leaderships is about stepping back and seeing the bigger picture. A shift from micro-management to macro-analysis.
• They are ‘we’ focused as opposed to ‘me’ focused
• Stepping into a systems perspective will not only help your team to work more effectively it will also take the pressure off you as a leader.
• Great leadership isn’t about having all the answers: it’s asking great questions. 

In this episode, Faith Fuller is exploring Transparency. Practicing real, authentic transparency can be a very powerful tool- as a coach, a leader and as a human being. Transparency can help to build trust, deepen connections and humanize conversations.

This episode covers the importance of transparency when coaching systems you are a part of; being clear and upfront about hidden agendas; using transparency in emails and texts to offer clarity and also, using it as a tool for flagging intentions.

In this episode, Marita Fridjhon is talking about life-giving and life-draining behaviours. What gives you life and what drains you? And which do you bring more of to your family, colleagues and community? 

Over the course of the episode, Marita discusses becoming conscious of life-giving and life-draining qualities, the stages of grief and also takes a look at how the two qualities are more intertwined than we might realise. Can life-giving qualities exist within life-draining experiences, like grief?

In this episode of the Relationship Matters podcast, Faith Fuller is talking about the aftermath of an argument. Arguments are a normal part of relationship. So perhaps we should be less concerned about the amount we argue and more focused on how we argue. 

And if we do blow up in relationship and we have a particularly unskillful argument, how can we more consciously recover from the blow and start to repair any damage that we might have created within the relationship?  In this episode, we talk about the unwritten rules around our relationships that govern how we behave with our partners, children and colleagues. At CRR Global we refer to these social contracts as designed team alliances (which we refer to in this episode as a DTA). We also talk about how we can use fights as opportunities to learn and grow- both on an individual and an interpersonal level. 

Right now, many of our roles have blended together. We might be playing parent, teacher and manager all at the same time because of the lock-down measures brought in by COVID-19.

Often people become identified with the job they are doing, which is what we refer to in this podcast as an “outer role” – like being CEO or cook. Or they identify with an emotional job for which they feel responsible – what we call an “inner role” like being the peacemaker, or the one who speaks up about things. 

So join Marita as she talks about the different types of roles and what we might learn from the overlapping of the many roles in our lives. How might we better navigate this juggling of responsibilities, jobs and parts of self? Now and also beyond a time of COVID-19…

What does it mean to be in Right Relationship? In episode 1, Faith Fuller is exploring the many ways we can step into Right Relationship, with our partners, families, colleagues and also with ourselves. What does it mean to be in Right Relationship? And how can we become more conscious and intentional in relationships- particularly during challenging and uncertain times? 

In the second of this two-part mini-series on the Third Entity, CRR Global faculty members Yuri Morikawa and Fuyuo Sato dive deeper into the concept of the Third Entity, exploring how to lead with it and learn from it. This episode focuses on unlocking the power of shared growth, demonstrating how the Third Entity becomes a teacher and a guide in co-coaching and co-facilitating relationships. Yuri and Fuyuo share stories and strategies for navigating challenges, fostering collaboration, and embracing the unexpected lessons that emerge from the relationship itself. Through practical examples and thought-provoking insights, they illustrate how the Third Entity can help co-coaches and co-leaders grow together while creating richer, more dynamic relationships. 

What You’ll Gain from This Episode:

1. How to “listen” to the Third Entity and respond to its needs.
2. Techniques for staying curious and open to learning within partnerships.
3. Ways to leverage challenges as opportunities for mutual growth.
4. Insights into the transformative power of shared leadership.
5. Practices to continuously evolve and strengthen your collaborative relationships.

Click here to listen to part one: Laying the Foundation for Strong Relationships.

Fuyuo Sato is a senior faculty member at CRR Global and an experienced coach with a passion for transforming relationships in teams and organizations. He began his career as a teacher before taking an in-house position as a coach for his coworkers at the school he was working at in Tokyo. Since becoming an independent coach, he has worked on a variety of organizational development initiatives, mostly in the APAC region, with both large multinational corporations and local small businesses. He has supported his client teams in becoming more autonomous and self-sustainable. He now lives in the forested area of Nagano with his wife and two cats as part of his experiment to explore the right relationship between nature and human society.

Yuri Morikawa has been a professional coach since 2004, training and coaching over 1,000 leaders and coaches worldwide, including corporate executives, NGO leaders, and entrepreneurs. Previously, she worked as a management consultant specializing in organizational and leadership development for 13 years. Yuri is a global faculty member of CRR Global and the founder of CRR Japan, where she launched the ORSC program in 2009. Passionate about social impact, she collaborates with NGOs like the Kamonohashi Project and Asia Rural Institute, focusing on leadership development and social change in Asia and Africa.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

What is the Third Entity, and how can we get even more deliberate in working with it? It's a key idea in systems inspired coaching, since we work directly with the unique and dynamic "personality" that is created when two people come together in relationship. In this first episode of a two-part series, CRR Global faculty members Yuri Morikawa and Fuyuo Sato explore how they foster trust, alignment, and creativity by intentionally cultivating their Third Entity.

Through personal insights and professional experiences, Yuri and Fuyuo share foundational principles for building strong relationships and provide actionable strategies to enhance collaboration. Whether you’re a coach, facilitator, or leader, this episode will deepen your understanding of relational dynamics and set the stage for more effective and meaningful partnerships.

What You’ll Gain from This Episode:

1. Learn what the Third Entity is and why focusing on the relationship itself can transform your co-coaching and co-facilitation partnerships.
2. Discover how to set the foundation for strong relationships through clear agreements, role clarity, and shared values.
3. Gain insights on how to turn diverse styles and perspectives into strengths that drive creativity and alignment.
4. Explore practical tips for improving communication, including active listening, feedback exchange, and fostering curiosity.
5. Learn how to maintain and nurture the Third Entity over time with regular check-ins, reflections, and adaptive practices.

Fuyuo Sato is a senior faculty member at CRR Global and an experienced coach with a passion for transforming relationships in teams and organizations. He began his career as a teacher before taking an in-house position as a coach for his coworkers at the school he was working at in Tokyo. Since becoming an independent coach, he has worked on a variety of organizational development initiatives, mostly in the APAC region, with both large multinational corporations and local small businesses. He has supported his client teams in becoming more autonomous and self-sustainable. He now lives in the forested area of Nagano with his wife and two cats as part of his experiment to explore the right relationship between nature and human society.

Yuri Morikawa has been a professional coach since 2004, training and coaching over 1,000 leaders and coaches worldwide, including corporate executives, NGO leaders, and entrepreneurs. Previously, she worked as a management consultant specializing in organizational and leadership development for 13 years. Yuri is a global faculty member of CRR Global and the founder of CRR Japan, where she launched the ORSC program in 2009. Passionate about social impact, she collaborates with NGOs like the Kamonohashi Project and Asia Rural Institute, focusing on leadership development and social change in Asia and Africa.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this Masterclass on Emotional Intelligence, we'll explore self-awareness—a critical skill for personal growth, effective leadership, and nurturing meaningful relationships. In this Masterclass, we’ve curated a series of insightful clips from some of our most powerful episodes, each offering unique perspectives and practical strategies for enhancing emotional intelligence. Whether you want to improve your relationships or enhance your professional interactions, this episode is packed with practical wisdom and strategies to help you develop and refine your emotional intelligence.

Guests featured in this Masterclass episode (all hyperlinked to their respective episodes) are as follows:

• S.5.10 Judy Van Zon & Irith Koster
• S.3.8 Floyd Carlson 
• S.4.11 Cynthia Loy Darst 
• S.4.30 Kiki Kesseler
• S.5.19 Rebecca Hou & Jie Zhou
• S.5.18 Neil Edwards
• S.4.26 Mike Holton
• S.5.13 Yuri Morikawa
• S.4.9 Marita Fridjhon
• S.5.9 Suncica Getter

Masterclass Series: This is a specially curated collection of episodes from the podcast archives designed to provide both a taster of the Organizational & Relationship Systems Coaching (ORSC) approach and a valuable refresher on its breadth and potential. Each episode explores key concepts and themes of the ORSC approach, offering practical insights on enhancing relationships, managing change, and fostering collaboration in various contexts. Join us to learn how ORSC can help you build stronger, more resilient systems in both personal and professional spheres.

Other episodes in the Masterclass series include:

• ORSC Essentials: A Primer on Organizational & Relationship Systems Coaching

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this reflective episode of Relationship Matters, host Katie Churchman and CRR Global co-founder Faith Fuller invite listeners to explore the body as a profound doorway to personal and relational transformation. Drawing from her own experiences, Faith shares how her evolving relationship with her changing body has become a channel for development and awe-inspiring insight.

Through moments of stillness and awareness, Faith reveals how embracing the body’s finite nature can be a gateway to wisdom and profound presence. She discusses the challenges of navigating physical changes and how they have offered her transformative lessons—inviting listeners to slow down, listen, and honor the body's wisdom.

What you’ll gain from this episode:

1. Learn how to cultivate a reciprocal relationship with your body.
2. Discover the transformative power of listening to your body’s signals.
3. Unlock the body’s potential as a source of wisdom and awe.
4. Explore how awareness of the body’s finite nature fosters gratitude and presence.
5. Gain insights on turning physical challenges into opportunities for growth and resilience.

Faith Fuller is co-founder of CRR Global. She is a psychologist and experienced trainer and coach with over 20 years of experience in working with organizations, couples, and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed for effective change to occur. Her particular skill empowers powerful, productive, and joyous relationships in couples, partnerships, and teams. She also has a background in consultation, team building, conflict resolution, and community crisis intervention.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

In this episode of the Relationship Matters podcast, Katie Churchman is joined by CRR Global co-founder Faith Fuller to explore the delicate balance between a coach’s vision for their client and the client’s own journey. They dive into the challenges of wanting more for clients than they want for themselves and discuss how to foster authentic growth without overstepping.

What you’ll gain from this episode:

1. Insights into respecting a client’s unique pace and journey.
2. Strategies for balancing support and client autonomy.
3. Ways to manage your own expectations as a coach.
4. Techniques for empowering clients to take ownership of their growth.
5. Practical advice on maintaining boundaries in the coaching relationship.

Faith Fuller is co-founder of CRR Global. She is a psychologist and experienced trainer and coach with over 20 years of experience in working with organizations, couples, and communities. Faith takes a systems approach to coaching, namely that all aspects of the system need to be addressed for effective change to occur. Her particular skill empowers powerful, productive, and joyous relationships in couples, partnerships, and teams. She also has a background in consultation, team building, conflict resolution, and community crisis intervention.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.

Across this Masterclass on ORSC Essentials, you’ll experience the transformative power of ORSC, which integrates systems thinking with coaching techniques to enhance relationships, navigate change, and foster collaboration. The masterclass will introduce you to leading experts in the field who explore some of the key mindsets and methodologies that define this powerful framework for coaching and life.  Whether you’re new to ORSC or seeking to deepen your practice, this masterclass will offer insights into how ORSC can be applied across personal, professional, and organizational contexts to create more resilient and dynamic systems & a healthier and more connected world. 

Guests featured in this Masterclass episode (all hyperlinked to their respective episodes) are as follows:

• S.1.7 - Faith Fuller
• S.4.7 - Marita Fridjhon
• S.4.19- Sandra Cain & Maddie Weinreich
• S.5.14 - Frank Uit de Weerd
• S.4.B1 - Judy Van Zon & Katherine Starks
• S.2.10 -  Floyd Carlson
• S.5.15 - Nairy McMahon
• S.4.10 -  Cynthia Loyd Darst
• S.5.3 - Kiki Kesseler
• S.1.14 - Faith Fuller

Masterclass Series: This is a specially curated collection of episodes from the podcast archives designed to provide both a taster of the Organizational & Relationship Systems Coaching (ORSC) approach and a valuable refresher on its breadth and potential. Each episode explores key concepts and themes of the ORSC approach, offering practical insights on enhancing relationships, managing change, and fostering collaboration in various contexts. Join us to learn how ORSC can help you build stronger, more resilient systems in both personal and professional spheres.

For over 20 years, CRR Global has accompanied leaders, teams, and practitioners on their journey to build stronger relationships by focusing on the relationship itself, not only the individuals occupying it. This leads to a community of changemakers around the world. Supported by a global network of Faculty and Partners, we connect, inspire, and equip change agents to shift systems, one relationship at a time

We believe Relationship Matters, from humanity to nature, to the larger whole.