Explore every episode of the podcast Private Club Radio Show
Dive into the complete episode list for Private Club Radio Show. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.
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Title
Pub. Date
Duration
492: Spouses, Waitlists, & Red Flags w/ Dan Klimek
27 Apr 2026
00:34:44
Member vetting is not just a background check.
It is governance. It is culture protection. It is risk management.
In this episode of The Private Club Radio Show, Dan Klimek of Kennis Member Vetting returns to talk about what private clubs should be thinking about in 2026 when it comes to their membership vetting procedures, systems, and overall approval process. Because clubs can’t afford to rely on vibes, handshakes, referral letters, and the classic “he seems like a good guy” strategy anymore. That is how things get… spicy. And not the fun kind.
Dan breaks down why modern member vetting should be treated as a complete process, not just a quick background check. That means reviewing membership applications, tightening up language, involving legal and board leadership when needed, and making sure every applicant goes through the same consistent process.
The conversation also digs into why spouses matter, why waitlists should not be ignored, and why some of the most useful information is not always criminal. HOA complaints, neighbor disputes, police calls, lawsuits, online reviews, and other patterns of behavior can reveal a lot about whether someone is going to be a great fit for the club community.
But this episode is not just about finding red flags. Dan also explains how good vetting can uncover the green flags — the quiet philanthropists, community leaders, generous families, and future members who may be even better than they look on paper.
For general managers, membership directors, boards, and membership committees, this episode is a timely reminder that protecting club culture starts long before someone gets approved, gets a locker, and starts leaving one-star reviews about the soup.
What would an entertainer who's performed at 400+ private clubs actually do if he became a GM? In this episode, Denny Corby breaks down the five things he'd tackle in his first 30 days as new club leadership — no management degree, no BMI, just a raw outside perspective built from years on stage inside these clubs.
From a full top-to-bottom cleanliness overhaul to getting a real pulse on disengaged members, Denny covers what he'd prioritize, why, and how his unique background shapes every call. He also gets into staff culture in member spaces, rethinking your events calendar, and the one unconventional move that gets a new leader genuinely connected to their membership fast.
If you're a GM, department head, or aspiring club leader, this one's worth a listen — even if you disagree with everything he says.
Topics covered: new GM strategy, member engagement, club culture, private club leadership, onboarding, event programming, staff management
CMAA World Conference is the Olympics of human behavior, the lobby is a safari, the bar is a documentary, and the expo hall is a very polite casino. In this quick Private Club Radio episode, Denny Corby shares simple, real world body language tips to help club professionals read people and read the room fast, so you can join the right conversations, help your friends join the right conversations, and escape the long ones without faking a phone call. You will learn how to gauge the vibe and energy before approaching a group, why feet and hips reveal engagement and exit signals, how to use eye contact and micro cues to know when it’s a good time to enter, and the classic tell, “when the lips disappear, trouble may be near,” plus how to pivot the conversation to avoid the pothole. Denny also shares why your circle matters, and how to use these skills to help friends who are stuck or trying to dip out. Bonus, visit Denny at Club Data Services Booth 403 on Thursday and Friday from 10:00 AM to noon to answer “5 Questions in 60 Seconds” for Private Club Radio content and get entered to win a pair of Ray Ban Meta glasses that Denny is giving away personally.
391: Mentorship and Prepping for Y2k w/ Kevin Daniel Lalumiere, CCM
07 Oct 2024
00:33:38
Learn how Kevin Daniel Lelumiere, the GM and COO of the Country Club of New Canaan masterfully balances talent acquisition and mentorship to build resilient, high-performing teams. Discover the profound impact of understanding employees' personal lives and engaging with their families to create a supportive and cohesive work environment. Kevin sheds light on the critical aspects of hiring and letting go of staff, emphasizing the "hire slow, fire fast" mentality to maintain a healthy team culture.
Kevin also shares his personal journey with mentorship, revealing how the balance of listening and speaking can make or break a mentoring relationship. Gain insights into the informal yet impactful mentorship program at the Country Club, which meets every two weeks to groom future leaders. Learn the essential qualities of a good mentor, such as self-deprecation, consistency, and tenacity, and explore strategies for building resilient teams through personal connections and consistent check-ins. This episode promises valuable takeaways for anyone looking to enhance their leadership skills and foster a strong, supportive team environment.
Ever wondered how to create captivating content that keeps your private golf and country club members engaged? Join us as we speak with Shanna Bright from Private Clubs Online, who unveils her secrets on developing dynamic content pillars. Shanna shares her wealth of experience in crafting a balanced mix of educational, entertaining, and storytelling content that genuinely resonates with both current and prospective members. Discover how capturing magical moments, celebrating unique holidays, and leveraging social media can transform your club's communication strategy.
Shanna and I discuss the intricacies of community engagement and strategic communication essential for successful event planning. From obtaining permits and coordinating with local authorities to fostering strong neighborly relations through inclusive events, this episode dives deep into the nuts and bolts of effective event management. We also touch upon the importance of varied content, offering stellar examples like event promotion, member stories, and renovation updates to keep your club's social media lively and engaging.
In an era where personalized communication is king, we explore strategies for a significant membership push—aiming to boost membership at the City Club by 300 in a year! Shanna emphasizes the importance of tailored communication efforts, such as personalized phone calls and emails, to keep members active and invested. Get ready to hear amazing personal anecdotes that highlight the evolution of member relations and the cultural context of engaging with your community. Plus, we offer practical tips for planning your club’s communication for the next year, including a strategic content package complete with holidays and hashtag events like "International Talk Like a Pirate Day." This episode is packed with actionable insights to elevate your club’s member interactions and overall experience.
389: “Culture Eats Strategy For Breakfast” - Casey Smith Chenal Country Club
30 Sep 2024
00:27:15
How does a strong organizational culture shape the success of a private club? Join us as we uncover the secrets of thriving club management with Casey Smith, General Manager and PGA Professional of the Year at Chenal Country Club.
Casey takes us through his journey to receiving this prestigious award and shares invaluable insights from the Golf Professional of the Year conference at Bandon Dunes. We explore the critical aspects of adaptability, leadership trust, and the creation of a cohesive team culture, comparing the dynamics of privately owned versus member-owned clubs. Casey’s experiences and wisdom highlight the importance of continuous learning and relationship-building for sustained success.
Discover the transformative power of selfless leadership and the role of culture in driving long-term excellence. We reflect on the journey at Chenal and the importance of team involvement and overcoming staff resistance. Drawing inspiration from John Gordon’s "You Win in the Locker Room First," we emphasize that what is celebrated and tolerated defines an organization’s culture. Personal stories, including an inspiring encounter with Coach Bowden at Florida State, illustrate the profound impact of leaders who prioritize their people. This episode promises a treasure trove of lessons for anyone committed to fostering a culture of excellence in any organization.
388: Educational Scholarships and SCUBA Diving w/ Anna Wroblewski
27 Sep 2024
00:16:30
Wondering how a passion for pastry and a chance encounter can lead to a thriving career in the private club industry? Join us as we sit down with Anna Robleski, the assistant manager at Round Hill Club in Connecticut, whose journey is nothing short of inspiring. From her transformative experience at the Augusta National Masters Tournament to her creative endeavors with Chobani Yogurt, Anna unveils the many layers of her professional path. She shares how a pivotal connection at Johnson & Wales University steered her toward Ballantyne Country Club, where she refined her event management skills. Listen as she draws fascinating parallels between scuba diving and club management, and underscores the value of scholarships for young professionals breaking into the industry.
As private clubs evolve to cater to entire families rather than just individual members, modernizing member vetting processes becomes crucial. We explore this dynamic with Kennis, who emphasizes the importance of comprehensive information gathering to make well-informed decisions. Learn about the innovative efforts in places like Greenwich, Connecticut, where creative summits and scholarship opportunities are paving the way for a more inclusive and engaging club experience. We also discuss the challenges and triumphs of convincing club boards to embrace progressive initiatives and the role of family-friendly activities in attracting and retaining members. Don't miss our heartfelt thank you message and a gentle nudge to like, share, and subscribe to stay connected with our podcast!
387: Balancing Member Preferences & Club Needs w/ Matt Campagne - Tchefuncta Country Club
23 Sep 2024
00:27:28
Our conversation with Matt Campagne, Director of Food and Beverage at Tchefuncta Country Club in Louisiana. Matt's journey starting as a busboy and climbing the ranks to become a key figure in the club industry. You'll learn how Matt expertly balances member preferences with club needs, and why adaptability and solid communication are critical in hospitality.
In this episode, we dive into the complexities of transitioning through various management roles, distinguishing between titles like food and beverage manager and director. Matt recounts his rewarding experience of turning around member satisfaction at Tchefuncta Country Club and underscores the importance of building a cohesive team, including hiring an executive chef.
As we talk about elevating food quality and managing events, Matt offers practical tips on sourcing high-quality ingredients and the joy of organizing memorable private events. This episode is a treasure trove of knowledge for anyone keen on enhancing member experiences and making a mark in club management.
386: Building a Guinness World Record Ginger Bread House & Raising over 200k w/ Bill Horton
20 Sep 2024
00:29:11
Imagine turning a whimsical idea from a casual lunch meeting into a record-breaking, impactful community project. Join us as we chat with Bill Horton, the mastermind behind the world's largest gingerbread house, who shares his incredible journey from conception to completion. You'll hear firsthand how Bill and his team at Traditions Country Club back in 2013 in Bryan Texas, overcame logistical challenges and rallied an entire community to build a massive gingerbread house that not only broke records but also raised over $200,000 for a local trauma center back in 2013.
Discover the fascinating media frenzy that captured the world's attention with coverage from major outlets like CNN and Fox News, and learn about the ingenious solutions and partnerships that made this dream a reality. From repurposing materials with Habitat for Humanity to navigating unexpected challenges like a bee invasion, Bill's story is a testament to creativity, determination, and the remarkable power of community collaboration. This episode celebrates the joy and recognition received by everyone involved, including the special Guinness World Records certificates.
385: Club Management & Drag Racing - Lessons from LuAnn Giovannelli CCM CAM, CMAA Fellow
16 Sep 2024
00:38:39
In this episode, we sit down with LuAnn Giovannelli CCM CAM, CMAA Fellow & GM/COO Bay Colony Community Association. a trailblazer in the private club industry and one of the first female General Managers in the country. With over 30 years of experience, LuAnn reflects on her rise in a male-dominated field, sharing how she broke barriers while staying true to herself. Her guiding principle? “There’s no right way to do the wrong thing.” This mantra has not only shaped her leadership style but has also helped her mentor young professionals in the club industry.
You will learn about the evolution of club management from the 1980s to today, including how work-life balance expectations have changed for younger generations. LuAnn also opens up about her passion for drag racing, drawing parallels between racing and making fast, confident decisions in leadership. Whether you’re a seasoned club professional or new to the field, LuAnn’s insights on authenticity, mentorship, and handling boardroom dynamics are invaluable.
384: 4 Tips For The Ultimate Tennis Getaway w/ Scott Colebourne Tennis Resorts Online
08 Sep 2024
00:23:44
Ready to elevate your club’s next tennis retreat to the next level? Expert Scott Colebourne from Tennis Resorts Online joins us to share his wealth of knowledge on crafting the ultimate tennis getaway for your members. With over 25,000 user reviews backing his expertise, Scott provides practical, actionable advice on selecting top-rated tennis resorts and tailoring experiences to fit the unique needs of your club. Discover his four essential tips that can help you curate an unforgettable tennis vacation that will leave your members raving.
We’re diving deep into the essentials of customizing on-court experiences, from coordinating with resort staff to ensuring your group's skill levels are matched perfectly. Learn the secrets to effective planning and communication that can transform a good trip into a phenomenal one. Plus, Scott highlights the perks of direct resort communication for better rates and personalized arrangements, alongside the option of private home stays to enhance your club's getaway experience.
This episode is filled with expert insight to ensure your next tennis retreat is nothing short of spectacular for your members!
383: Evolving Club Dynamics w/ Eric Brey Ph.D. GGA Partners
06 Sep 2024
00:25:12
How important is club culture and social interaction to private club members today? Join us on the Private Club Radio Show as we sit down with Eric Bray from GGA Partners to uncover the findings of an extensive study on member perspectives and preferences. We reveal how younger members' emotional bond with their clubs often outweighs considerations of cost, and why amenities and top-notch service levels are more critical than ever. Discover how the integration of technology is helping clubs strike the perfect balance between high-touch personal interactions and high-tech convenience.
In a shift towards the future, explore how club amenities are evolving to cater to modern member expectations while preserving the social fabric that unites generations. We discuss the transition from fine dining to more casual, memorable dining experiences and the importance of accessibility to amenities. By leveraging commonalities among members and gathering consistent feedback through surveys, clubs can stay ahead of the curve. Lastly, celebrate a significant 14% increase in member loyalty and learn why obtaining feedback from former members is pivotal. For those hungry for more, don’t forget to access the detailed member perspectives report at ggapartners.com. Tune in for a wealth of strategies designed to elevate your club experience!
For more detailed insights, don't forget to check out the "Club Members Perspective" report at ggapartners.com.
382: Balancing Heritage and Modernness at The Country Club of Detroit w/ Craig Cutler, CCM, ECM
02 Sep 2024
00:35:54
What can the Country Club of Detroit's historical journey teach us about blending tradition with modernity? Join us as we sit down with Craig Cutler, the club's General Manager, to uncover the club's fascinating transformation from its 1897 inception to its recent renovations. Craig offers a captivating look at how the club has managed to preserve its rich heritage while integrating contemporary amenities, ensuring a balanced experience for both long-time members and newcomers. His insights into fostering strong relationships within the club make this episode a must-listen for anyone interested in the hospitality industry.
Travel with us from the glitzy world of Los Angeles post-production to the storied clubs of Michigan, as I share my career journey that spans iconic venues like the Formosa Cafe and the Greek Theatre. Moving to Michigan brought new opportunities at prestigious spots like the Detroit Athletic Club and the Country Club of Detroit. The episode delves into the invaluable lessons learned from these experiences, emphasizing the importance of building strong relationships with regulars, reinvesting in the club experience, and maintaining a stellar reputation—an ethos I attribute to my mother's influential guidance.
Finally, we explore the impressive renovation projects initiated at the Country Club of Detroit in 2013, from converting an outdated snack bar into a standalone restaurant to the ambitious task of relocating a six-lane bowling alley below grade. Learn how these innovative changes have driven increased revenue and membership without sacrificing user experience. Craig's thoughtful approach to managing growth, member engagement, and staff development, coupled with personal stories and insights on career resilience, rounds out this enlightening discussion. Don't miss out on Craig's wisdom and practical tips for navigating the ever-evolving landscape of the hospitality industry.
CMAA World Conference is like the Super Bowl for club professionals, positions get earned and lost, deals get made and quietly die, and reputations get built in hallways and at dinner, not just in ballrooms. In this quick episode, We share four simple goal buckets to help you stop gliding through conference and start coming home with real, tangible wins you can use right away. You will learn how to set friend goals, professional friend goals, club goals, and vendor and expo goals, plus smart questions to ask, how to take notes in the moment, and why one hallway conversation can save months of trial and error.
381: Navigating Chef Challenges w/ Nicholas Gora, CCM
30 Aug 2024
00:26:03
Food and beverage success insights from Nicholas Gora, General Manager of Indian Hills Country Club in Tuscaloosa, Alabama. Join us as we dive into Nicholas's journey of overcoming the challenge of finding the right chef, a quest that saw him navigating through four chefs in six years. Discover how the perfect culinary leader led to a remarkable 40% increase in business, all through a blend of culinary prowess and the ability to connect with club members while understanding the business side of operations. Get ready to learn about the essential qualities that make a chef indispensable in the private golf and country club scene.
This episode also explores the broader transformation of Indian Hills Country Club. Hear about the successful transition of an internal candidate to head chef and the profound impact of a $6 million renovation on membership growth. From new dining facilities to enhanced tennis courts and a state-of-the-art fitness center, find out how these upgrades, paired with a member-friendly reapplication process, have driven new memberships and brought back former members. Join us for an episode packed with valuable insights on club management, personal growth, and the thrilling challenges that come with the territory.
Meet Audra Lucas, the general manager of Shelter Harbor Golf Club, whose unique career was inspired by her grandfather, a long-standing PGA member. Audra shares her compelling journey, from her initial passion for baking to becoming a key leader in the private club industry. She delves into her leadership style, influenced by her family's legacy, emphasizing coaching, mentoring, and creating a performance-driven culture. Audra's experiences offer invaluable insights for anyone interested in the intricacies of private club management, employment culture, and capital improvement trends.
Learn how she has navigated the dynamic environments of both historic and young clubs, tackling everything from innovative member programming to large-scale events. Audra sheds light on the importance of maintaining strong professional relationships and the full-circle moments that define a career in hospitality.
379: What The 80s Taught Us About Club Management w/ Chris Clews
23 Aug 2024
00:33:31
Ever think 80s pop culture could level up your club? We’re diving into it with Chris Clews. From leadership to member engagement, Chris shows how iconic 80s elements can inject fresh energy into your club, making it more vibrant and successful.
Get ready to see how characters like Spicoli from Fast Times and Lloyd Dobler from Say Anything can inspire a more fun, inclusive atmosphere at your club. It’s all about turning everyday interactions into unforgettable moments.
And when things get tough? We’re taking a page from John Bender’s playbook in The Breakfast Club to tackle stress and keep things cool. This episode is packed with practical tips and a good dose of 80s nostalgia to help your club thrive. Don’t miss it!
378: Former Club Manager to Vineyard Innovator w/ Anthony Bilwin - von Stiehl Winery
19 Aug 2024
00:28:27
Join us as Anthony Billwin, a seasoned hospitality professional, shares his compelling journey from managing prestigious hotels and country clubs, to becoming an innovator at von Stiehl Winery in Wisconsin. Anthony navigates us through his career shift just before the COVID-19 pandemic and the transformative developments at the winery, including the introduction of a distillery and a cidery, reflecting his unyielding passion for quality and creativity in the wine and spirits industry.
In this episode, we uncover the impressive evolution of von Stiehl, spotlighting its shift from sweet wines to high-end reds and the exciting new additions like a taste test tap system and a thriving cider taproom.
Discover the sustainable practices behind their distillery program, including the creation of grappa from leftover grape skins, and how AI-generated label designs are revolutionizing their branding strategy.
Anthony offers an insider's look at the winery's bold rebranding efforts and the launch of popular new cider flavors, promising an exciting future for von Stiehl Winery. Grab a glass and tune in for a toast to innovation and excellence in winemaking!
377: Culture Creation & Cultivation w/ Jim Miller, PGA, CCM
16 Aug 2024
00:45:44
In this episode, we’re joined by Jim Miller, PGA, CCM, General Manager at Sonnenalp Club, who takes us on a journey through his remarkable career in the private golf and country club industry. From his early days as a back waiter to his current role as a leading club manager, Jim’s story is a testament to the power of varied experiences and the invaluable role of mentorship. His unique career path, which includes roles as a line cook and head golf professional, has equipped him with a diverse skill set that’s crucial for maintaining smooth operations and fostering effective communication across all departments.
Jim's insights reveal how his multifaceted background enables him to navigate the complexities of club management with ease, ensuring that every aspect of the club runs like a well-oiled machine. He shares how these experiences have not only shaped his leadership style but have also instilled in him a deep understanding of the importance of teamwork and collaboration. This episode is more than just a discussion on club management—it’s a compelling narrative on the value of a well-rounded career and the profound impact of mentors who guide you along the way.
376: Creating Positive Work Environments and Mentorship Strategies w/ Maggie Barragan
12 Aug 2024
00:39:16
Discover how to transform your leadership approach and create a positive work culture with insights from Maggie Berrigan, the dynamic Beach Club Manager at Westchester Country Club. Maggie dives into her fascinating career journey, sharing stories from her early days in restaurants and private clubs to her time at Augusta National Golf Club during the iconic Masters Tournament.
You'll learn how her decade-long commitment to teaching yoga has profoundly influenced her management style, enabling her to maintain focus and calm in even the busiest times.
Maggie’s approach to leadership and mentorship is nothing short of inspiring. She believes in fostering a welcoming and supportive environment, especially when mentoring high school and college-aged staff. Listen as she discusses her strategies for shaping young employees into conscientious and capable individuals, emphasizing the importance of leading by example. Maggie provides invaluable advice on the significance of mental health, staying grounded, and ensuring that her team feels both valued and motivated.
If you're curious about innovations in club management, this episode is packed with fascinating insights. Maggie shares details about the enhanced culinary programs at the club, the focus on healthier food options, and the robust employee recognition initiatives that boost morale. From managing the high-energy environment of a beach club during peak times like the 4th of July, Maggie offers a comprehensive look at how positive leadership and wellness are transforming the hospitality industry.
Tune in for a captivating conversation that promises to leave you inspired and equipped with practical tips for your own leadership journey.
375: Guardians of Club Safety w/ Dan Klimek MemberVetting
09 Aug 2024
00:34:11
Gain exclusive insight into how thorough background checks prevent problematic individuals from infiltrating elite circles with Dan Klemek, Director of Operations at Kennis / Membervetting Dan shares his journey from aspiring federal agent to spearheading comprehensive investigations that safeguard club communities and reputations.
Brace yourself for some astonishing revelations as we dive into the complexities of uncovering hidden histories, from shocking affiliations to forgotten social media posts. Our conversation touches on the evolution of social media and the surprises that arise during membership screenings, illustrating the delicate balance between thorough vetting and unexpected findings.
Discover the permanence of online actions and the dual lives people lead as we delve into online investigations and personal profiles. From ghost accounts to anonymous platforms, Dan reveals how the hidden sides of individuals are exposed. Hear stories of secret accounts, such as a police chief's racist posts, and the impact of uncovering relentless online complainers. This episode underscores the value of detailed background checks in maintaining club harmony and preventing disruptions, showcasing the critical role of these investigations in protecting the club's community.
374: The Journey to CCM: Stories of Dedication and Success w/ Stephanie Peters, James Creamer, & Corey Melroy
05 Aug 2024
00:43:10
A behind the sceens look at achieving the prestigious Certified Club Manager (CCM) designation with insights from industry professionals Stephanie Peters, James Creamer, and Corey Melroy. Their stories of dedication, perseverance, and collaboration offer valuable lessons for anyone aiming to advance their career in the private golf and country club sector. They recount their journey, including the rigorous preparation process and the profound benefits that come with this professional milestone.
Listen to how professional development courses like BMI create unexpected bonds and lifelong friendships. Our guests share personal anecdotes about how their career paths intertwined and the importance of networking, mutual support, and resilience, especially during the challenges posed by the COVID-19 pandemic. The camaraderie and shared experiences provide a compelling narrative on the power of professional relationships in achieving career goals.
For those aspiring to earn their CCM certification, this episode serves as a rich resource of practical advice and inspiration. Learn from Corey, James, and Stephanie as they offer tips on diligent study habits, the importance of forming supportive relationships, and embracing the journey with a positive mindset. This episode is not just about certification; it’s about fostering a culture of continuous growth, professional development, and community within the private club industry.
373: Emotional Intelligence and Burnout in Private Clubs w/ Sarah Mueller
02 Aug 2024
00:29:24
In our latest episode with Sarah Mueller, an emotional intelligence expert, trainer, and coach, reveals her own transformative journey from burnout to balance.
Learn how emotional intelligence can be a game-changer, helping you address emotional baggage, live authentically, and challenge those deep-seated beliefs that lead to overworking and neglecting self-care.
We also tackle the prevalent issue of burnout among private club managers who are often caught in the relentless cycle of pleasing others. Sarah and I discuss how recognizing the signs of burnout—such as exhaustion and lack of fulfillment—can be the first step toward taking radical responsibility for your life.
By embracing mindfulness, intentional responses, and building a habit of gratitude, you can realign with your true self, rediscover joy, and ultimately enhance your leadership energy to positively impact your team and club members. Don't miss this enlightening conversation that combines emotional intelligence with practical strategies for a more balanced and fulfilling life.
Pick up Sara's book, The Balanced Life Blueprint, HERE
372: From Valet to GM: A Journey of Perseverance and Innovation w/ Joe Smith
31 Jul 2024
00:54:31
What if starting as a 15-year-old valet without a driver’s license could lead to becoming the General Manager of a prestigious golf and country club? Join us as we unravel the incredible journey of Joe Smith on the Private Club Radio Show.
Joe's story is a masterclass in leadership, perseverance, and the value of continuous learning. We'll also hear from Joe Smith, whose rapid ascent from parking cars to managing food and beverage services underscores the transformative power of dedication and attention to detail.
Navigating professional achievements and personal challenges is no small feat, especially when faced with a company bankruptcy during a financial crisis or family health crises.
We discuss the fluidity of work-life balance and how accepting life's inherent imbalance can lead to better harmony, drawing on advice from endurance coaches and personal anecdotes.
As member expectations evolve, so too must club management practices. We explore how creativity in hiring, offering diverse activities, and extensive renovations can invigorate a nearly 40-year-old golf club. From a $5.5 million golf course overhaul to an ambitious clubhouse renovation, this episode highlights the necessity of adaptability and continuous learning in the ever-changing landscape of club management.
480: Before You Book Any Entertainment, Ask These Questions
02 Feb 2026
00:28:49
Booking entertainment for a private club should not feel like a gamble.
In this episode of Private Club Radio, Denny Corby breaks down the exact questions club leaders should ask before booking a band, DJ, comedian, magician, speaker, or specialty act, so your club events run smoothly, match the membership vibe, and feel worth the spend. You’ll learn how to vet for fit and professionalism, not just talent, how to build a clean run of show around food service and energy flow, and what to confirm ahead of time for sound, setup, stage, timing, and room logistics.
Denny also covers content boundaries, handling hecklers, what to ask for in references and video clips, and the must know basics around contracts, cancellations, insurance, and safety. The goal is simple, fewer surprises, less stress, and more events your members rave about.
Want help dialing in your entertainment plan, or need a trusted recommendation? Connect with Denny Corby, the club entertainment expert who has performed for 350 plus private clubs, at dennycorby.com or on LinkedIn.
Ever wondered what it's like to navigate the high-octane world of hospitality while battling personal demons? Joe Mendez, CMAA chair, joins us to share his raw, unfiltered journey through addiction and sobriety within the hospitality industry.
Joe gives a candid account of his experiences and the urgent need for open conversations and support networks.
Joe's path to becoming a renowned figure in hospitality is anything but conventional. Initially an accounting major and auto mechanic, a chance restaurant job ignited his passion for the industry, prompting a major career shift. Joe's story is one of resilience and transformation, underscoring the power of networking, lifelong friendships, and the vital role of CMAA events in shaping his professional journey.
His return to Las Vegas as a CMAA chair—a full-circle moment from his first industry conference—highlights the importance of community and support in navigating this challenging field.
The conversation doesn't stop at personal stories. We zero in on actionable steps for fostering a more compassionate workplace, such as the creation of a sober support group for club managers. From LinkedIn posts to real-world meetings, Joe's initiative has provided a lifeline for many. We also explore alternative ways to support colleagues, like thoughtful non-alcoholic gifts, and emphasize the importance of mental health awareness. Join us for a powerful discussion that aims to transform how the hospitality industry addresses addiction and mental health challenges.
370: Navigating Global MemberVetting w/ Seth Thevoz & Paul Dank
26 Jul 2024
00:47:41
Ever wondered how private clubs maintain their exclusivity and reputation? This episode promises to uncover the secrets behind effective member vetting practices with UK investigative journalist Seth Thevoz and member vetting expert Paul Dank. We kick off by contrasting club management practices between the US and Europe, focusing on the invaluable role of thorough background checks and the influence of data protection laws. Our guests share captivating insights into the challenges UK club managers face when seeking guidance from American conventions, all while navigating the more informal nature of their local associations.
Join us as we dive deep into the essentials of member vetting, crucial for preserving a club’s integrity and harmony. Seth shares international anecdotes from London, while Paul highlights the significance of meticulous vetting processes to prevent future issues. We tackle the complexities of expelling controversial members and the difficulties in gathering reliable information, particularly for international applicants. Gain a better understanding of how clubs in different regions approach governance and member vetting to maintain their esteemed reputations.
In this comprehensive episode, we also explore the evolving dynamics of club membership vetting. Learn about the importance of distinguishing vetting from recruiting functions, and the necessity of robust data retention policies to protect sensitive information. We delve into the role of Open Source Intelligence (OSINT) in modern investigative practices, drawing parallels with academic research methods. Whether you’re a club manager or simply intrigued by the mechanisms of exclusivity, this episode is packed with valuable insights and practical advice. Don't miss out on this thorough exploration of club governance and member vetting practices across continents!
369: Getting RACI for Club Governance Success w/ Ryan Doerr, Strategic Club Solutions
24 Jul 2024
00:22:34
Ever wondered how to effectively manage a board that frequently changes members? This episode takes you through tried-and-true methods for building robust relationships with board members, featuringRyan Doerr, President of Strategic Club Solutions.
Ryan brings his expertise to our discussion, sharing practical strategies for thorough preparation, managing up, and engaging key stakeholders like the president and executive committee.
Learn why boards often fall into the trap of micromanagement and how tools like the RASCI matrix can demystify roles and responsibilities, ensuring smoother operations and stronger governance. We also delve into the delicate balance of confidence and humility in leadership, drawing from Ryan’s extensive experience to provide actionable advice for any leader looking to strengthen their approach.
We wrap up with insights into strategic planning, proper onboarding of board members, and the importance of internal PR campaigns to secure member support for significant projects. For more of Ryan's expertise and to learn about the RACI Matrix, head over to strategicclubsolutions.com or connect with him on LinkedIn.
368: Innovative Strategies for Revitalizing A Historic City Club w/ Jay Hingsbergen, University Club of Cincinnati
22 Jul 2024
00:25:58
Starting his career as a busboy and climbing to become a key leader in the private club industry, Jay Hingsbergen, the General Manager of the University Club of Cincinnati, shares his incredible journey and the invaluable lessons he has learned along the way.
We dive into the resurgence of city clubs and the intricate art of creating successful programming that captivates members, emphasizing the importance of mentorship and long-term dedication in this unique field.
Jay brings fresh insights into navigating leadership roles within longstanding institutions. Discover how he blends modern trends and technological advancements to attract a younger crowd while maintaining a cost-efficient operation.
From enhancing social offerings with top-tier sommeliers and mixologists to leveraging a fractional economy for specialized professional services, Jay reveals how external expertise can revolutionize the member experience and foster internal staff development.
This episode is packed with actionable strategies and real-life examples.
367: Role of AI in Club Membership Marketing w/ Golf Life Navigators
19 Jul 2024
00:24:53
Discover how a groundbreaking algorithm is transforming the world of private golf clubs! Jason Becker joins us to reveal how Golf Life Navigators is revolutionizing membership matchmaking by aligning clubs with members who share similar preferences and needs. Inspired by the success of dating algorithms, GLN's tool enhances club culture and reduces attrition rates, providing unparalleled exposure for clubs nationwide.
With an impressive track record, Golf Life Navigators has already assisted 55,000 people in finding their ideal clubs, particularly in the popular Sunbelt regions.
Curious about how clubs can maintain a steady pipeline of qualified leads? We unpack GLN's subscription-based program, which has received rave reviews from clubs of all sizes. With features like "Feature Club Friday" e-blasts and customized microsites, GLN ensures clubs stay visible and connected with prospective members 24/7.
Listen as we explore how this innovative approach is a game-changer for membership directors, integrating seamlessly into their existing marketing strategies to boost membership and club visibility in a competitive landscape.
366: Creating a Standout Personal Brand w/ Tom Wallace
15 Jul 2024
00:35:09
Crafting a leadership brand is more than just a buzzword—it's about executive presence, storytelling, and ethical clarity. Ever wondered how to stand out in the competitive world of hospitality, particularly in the exclusive private club sector? This episode promises to unlock the secrets of personal branding with insights from Tom Wallace from KKW.
We dive into the essence of what makes professionals like chefs, CFOs, and leaders unique, and how they can convey their singular qualities to land top-tier positions. With 2025 around the corner, discover why your LinkedIn profile might be your most powerful tool yet in showcasing your professional identity.
Listen to personal stories and valuable advice that stress the importance of hard work, a love for people, and maintaining a positive attitude over traditional education credentials. Learn how these elements, combined with a robust personal brand, pave the way for a thriving career in hospitality.
Tom Wallace emphasizes the need for confidence, consistency, and a clear set of non-negotiables. We also tackle the potential pitfalls of social media and the importance of maintaining a professional online presence. Learn how to communicate effectively with concise, logical messaging, and understand why brevity can be your ally in professional settings.
This episode is packed with actionable tips to help you navigate the intricacies of personal branding and leadership in today's hospitality landscape.
365: MemberVetting, Inclusivity, & Non-Discrimination in Private Clubs w/ Paul Dank
12 Jul 2024
00:18:24
Join us as we sit down with Paul Dank from MemberVetting.com to uncover the crucial balance between maintaining high standards and ensuring a welcoming, inclusive environment for all members. We'll demystify common fears surrounding stringent vetting practices and clarify how transparency and fairness can help clubs avoid potential legal issues while fostering a secure community.
Paul Dank shares valuable insights into how clubs can articulate their reasons for member denial without crossing the line into discriminatory practices. We'll explore real-world cases, such as the Crumbley trials, to illustrate the necessity of understanding a potential member's character in protecting the club's reputation. This discussion is indispensable for anyone involved in the governance and management of private clubs, as it underscores the importance of aligning new members with the club's decorum policies, ensuring both legal safety and a positive environment for everyone.
364: Pick Your Boss, NOT Your Club w/ Alfredo Hildebrandt, Lakewood Country Club
08 Jul 2024
00:24:31
This episode is a doosey and we have the wonderful Alfredo Hildebrandt, General Manager and COO of Lakewood Country Club. Discover how honesty, a fun yet productive work atmosphere, and choosing the right boss can transform your career. Alfredo's inspiring journey from the hotel industry to a leading role in private clubs is packed with valuable insights and practical advice, emphasizing the power of mentorship and strategic career moves.
Explore the art of building world-class hospitality teams with insights that go beyond traditional hiring practices. Learn from personal experiences and the invaluable mentorship of Chris Hampton, as we discuss the importance of recruiting compassionate and genuinely hospitable individuals. Understand how we managed to hire exceptional mid-level managers without even advertising, leveraging the strength of connections and fostering a legacy of excellence.
Get ready to be entertained with the unique "Lakewood Pride bling" tradition that awards employees with a large, spinning chain for outstanding achievements. This motivating and fun initiative not only enhances staff morale but also creates a welcoming environment for club members and their families. Alfredo shares his wisdom and key lessons learned over his impressive career, making this episode a must-listen for anyone in the hospitality industry. Don't miss out—like, share, and subscribe, and sign up for our newsletter at privateclubradio.com for the latest updates and exciting content.
363: Digital Design Trends w/ Danielle Chavez, Club Design Studio
05 Jul 2024
00:23:29
Ever wondered how to transform your golf or country club's online presence from dated and drab to sleek and sophisticated? Join us as we sit down with Danielle Chavez, founder of Club Design Studio, to uncover the secrets of modernizing graphic design for elite private clubs. Say goodbye to the clip art of yesteryear and embrace contemporary aesthetics with actionable tips for redesigning websites, landing pages, and digital assets. This episode is a must-listen for anyone involved in upscale club branding and digital communication.
Discover the latest design trends that luxury clubs are adopting, emphasizing minimalist and elegant aesthetics. Danielle shares her expertise on the power of white space and concise content, offering strategies for achieving a high-end, polished look. Plus, we highlight indispensable digital tools that can revolutionize club operations and communication. Elevate your productivity and streamline processes with insights from this comprehensive guide to enhancing both the appearance and efficiency of your club.
362: The Secrets Behind The Magic Castle w/ Hervé Lévy, CCM, CCE
01 Jul 2024
00:28:30
Ever wondered what it takes to orchestrate a seamless experience at one of the most iconic magic clubs in the world? Join us as we uncover the fascinating journey Hervé Lévy, CCM, CCE, the mastermind behind the operations of the Magic Castle. From his beginnings at the Griffin Club, where he led a $25 million renovation, to his current role as General Manager and Chief Operating Officer at the Academy of Magical Arts, Irv shares the secrets and strategies that keep the magic alive for 550 nightly guests. Learn how he navigates the unique challenges of managing 200 employees in a meticulously programmed environment and the innovative solutions he implemented to enhance internal communication and staff relations.
In this captivating episode, we dive into the daily intricacies and unexpected surprises of running a prestigious and busy magic club. Hervé reflects on his extensive career transformation, offering insights into his transition from hotels and restaurants to the world of private clubs. Discover the importance of detailed planning, the orchestration needed for smooth guest experiences, and the pivotal role of an HR department in maintaining operational harmony. This is a must-listen for anyone interested in the behind-the-scenes magic of club operations and the leadership genius who has revolutionized every club he has touched.
479: 100 Members In 100 Days w/ Jeff Thomas Corning Country Club
26 Jan 2026
00:32:14
In this episode of Private Club Radio, Denny sits down with Jeff Thomas from Corning Country Club to talk growth, culture, and what it really takes to move a club forward in a smaller market. Jeff shares the wild moment that kicked off his tenure, yes, a major flood on day one, then breaks down how he aligned departments, rebuilt momentum, and brought in 100 members in 100 days.
They also get into Corning’s master planning journey, including how member surveying shaped the priorities (casual dining and patio, a resort style pool, and year round activities like simulators), what it looks like to keep the board, members, and staff aligned, and why starting with the pool became the smart first move. Jeff explains how Corning partners with the local community through charities, schools, and tournaments, plus the little details that helped revive an 85 year old invitational into a sellout event with a waitlist.
Finally, Jeff opens up about working with a coach, what that accountability looks like, and how it’s strengthened his leadership, confidence, and boardroom approach.
Topics include private club leadership, membership growth, master planning, capital planning, board alignment, member onboarding, club culture, staff retention, community partnerships, and leadership coaching.
361: Legislative Insights & Punk Rock Music-NCA Update w/ Joe Trauger
28 Jun 2024
00:31:36
We then dive into an engaging conversation with Joe Trauger from the National Club Association (NCA) to explore the invaluable role the NCA plays in advocating for private clubs through top-notch education and governance practices.
Excited to hear some surprising stories from Joe Trauger about his deep connection with Green Day? You're in for a treat! Joe reminisces about how Green Day once rocked his college basement in Mankato and shares memorable anecdotes about Billy Joe Armstrong's close ties to the local community. We chat about the electrifying live shows of Green Day and Foo Fighters, emphasizing their exceptional fan interactions and the joy they bring to audiences.
Switching gears, we tackle the serious business of current legislative activities in Congress, focusing on appropriations and the Department of Homeland Security's H2B visa policy. We discuss the efforts to secure more supplemental visas for seasonal employers and the competitive nature of this process. Additionally, we navigate through the latest regulatory changes, including new overtime rules, upcoming regulations from the Occupational Safety and Health Administration, and the complexities of club membership fees. Stay tuned for updates on the private club industry and exciting upcoming events from the NCA.
360: Hands On Learning in Club Management w/ Kane Pappas FDU
24 Jun 2024
00:45:35
Ever wondered what it takes to manage a prestigious private club? Join us as we spotlight Kane Pappas from Fairleigh Dickinson University, who opens up about the unique educational journeys available in club management. Kane shares how hands-on experiences and visits to elite clubs, supported by the Club Foundation and the New Jersey Club Managers Association, are integrated into the hospitality program to give students a taste of real-world operations. You'll gain insights into how these practical learning opportunities are shaping future leaders in the industry.
The episode doesn't just stop at academic experiences; it also highlights Kane’s fascinating 20-year career path rooted in hospitality and education. From discovering the vibrant field of hospitality and tourism management in 2004 to working at iconic venues like Giant Stadium and Meadowlands Racetrack with Aramark, Kane’s journey is a testament to the importance of hard work and authentic connections. Now, as an educator, Kane is passionate about mentoring students, helping them navigate their own professional journeys with invaluable industry insights.
We also tackle the evolving landscape of higher education in the wake of COVID-19. Hear firsthand how students and faculty adapted to online and hybrid learning models, overcoming initial struggles to find innovative solutions. And for a personal twist, discover Kane’s fervent love for classic cars. We explore her involvement with the Rad Collection car dealership and how she blends her automotive passion with her professional life. This episode is packed with stories and lessons that are sure to inspire both current students and seasoned industry veterans.
359: UK & US Golf Club Experiences w/ Leighton Walker
21 Jun 2024
00:36:29
How do golf clubs in the UK and the US stack up against each other? Join us for an enlightening conversation with Leighton Walker, General Manager of Cirencester Golf Club in England and co-host of Golf Talk UK, as he shares his expert insights on the contrasting landscapes of golf club experiences on both sides of the pond. We'll uncover why UK clubs often boast lower membership fees and joining costs, making golf more accessible to a broader audience, including youngsters. Meanwhile, in the US, the bar is set high with premium service quality expectations. This episode promises to enrich your understanding of the cultural and operational differences defining the private golf and country club scene.
The value of career diversity takes center stage as we discuss the unique growth paths within the golf club management industry. From small clubs in Australia to member-owned clubs in the UK, gaining experience across diverse roles can significantly enhance one's adaptability and expertise. Leighton shares his personal journey, transitioning from part-time management to growing a successful podcast brand, and highlights the critical importance of mentoring and training in shaping a fulfilling career. We also demystify the role of a Secretary Manager and its varying responsibilities across different countries, providing a comprehensive view of this pivotal position.
Inclusivity and modern trends in golf club management are also key topics in this episode. Leighton talks about innovative ideas to boost member engagement, such as offering free lessons by PGA professionals, and emphasizes the significance of incremental improvements in club services. Learn about the challenges of measuring these initiatives' impact and how they can lead to greater member satisfaction and retention. Finally, we delve into the evolution of our own golf industry podcast, a valuable platform for learning and networking, with exciting plans to expand into live discussions and interactive formats. Don't miss out on these insights and more in our latest episode!
358: Empowering Teams for Exceptional Club Dining Experiences w/ Steve Salzman, Club at Carlton Woods
17 Jun 2024
00:35:02
Join us for an insightful conversation with Steve Salzman, GM and COO of the Club of Carlton Woods, as we uncover his methodologies for transforming the club’s food and beverage offerings. By hiring a CEC certified executive chef, Steve has introduced unparalleled quality and service, fostering an environment where member pride and satisfaction soar. Learn how the thoughtful care of members' guests translates into a rewarding atmosphere for everyone involved, making the private club industry a fulfilling field for professionals.
Discover the secrets behind creating memorable club member experiences as we dive into the importance of empowering team members. We'll share riveting anecdotes about the magic that happens when employees are freed to make member-centric decisions. Listen as we discuss the journey of building a world-class culinary team at Carlton Woods, featuring insights from certified master chef Russell Scott. With stories of mentorship and leadership, this episode emphasizes the importance of nurturing personal connections and maintaining high standards to deliver exceptional dining experiences. Don’t miss out on these transformative strategies that can set your club apart.
357: Flexibility and Adaptability in Leadership w/ Ralph Edmonds
13 Jun 2024
00:24:49
We sit down with Ralph Edmonds from Evansville Country Club. Ralph’s journey from sous chef to general manager is a masterclass in flexibility and adaptability. Discover how he’s handled unexpected challenges and hear his invaluable advice on member relations while keeping up with industry trends.
Join us for an in-depth exploration of Ralph's remarkable career path, starting from his early days at Pine Hollow Country Club in 1998. We traverse his experiences across prestigious hotels like the St. Regis and Sheridan Park Avenue, and his pivotal move into country club management. Influenced by his Italian upbringing and his mother’s work in diners, Ralph’s story is a testament to how passion and dedication can lead to a fulfilling career in general management.
From the evolution of club management careers to the unique hurdles faced in smaller cities, Ralph shares his firsthand experiences and insights. Learn how technological advancements have reshaped operational dynamics and member expectations over the past two decades. Don’t miss the engaging conversation on the logistical challenges and labor pool limitations,
356: MemberVetting-What's a Ghost Account & What Clubs Need to Know? w/ Paul Dank
10 Jun 2024
00:21:29
In this episode, we delve into the hidden world of ghost accounts with Paul Dank from Kennis / MemberVetting. Ghost accounts are anonymous social media profiles that allow individuals to engage in behaviors they wouldn't normally display under their real names. Paul explains how the anonymity of these accounts can lead to negative and harmful behaviors, such as hate speech and inappropriate content, which can severely impact the reputation and harmony of private clubs.
Paul shares real-life examples of how these ghost accounts have been used to spread negativity and how Kennis has successfully identified them. From a police chief spreading disinformation to individuals posting inflammatory content, the episode highlights the varied and sometimes shocking nature of these anonymous profiles. The discussion emphasizes the importance of clubs being aware of these accounts, as potential members may hide behind them, presenting a polished image while engaging in damaging activities online.
To safeguard the integrity of their communities, private clubs must prioritize fact-based member vetting. Kennis offers specialized services to uncover these ghost accounts, ensuring that clubs can make informed decisions about their memberships. For more information and to learn how Kennis can help protect your club, visit Membervetting.com.
355: Balancing a Small Membership with Public Access w/ Mark Iwinski, Old Corkscrew Golf Course
06 Jun 2024
00:46:36
What does it take to manage a golf club through economic highs and lows, and how do you keep the greens vibrant despite unpredictable challenges? Join us for a captivating chat with Mark Iwinski, General Manager and COO of Old Corkscrew Golf Club, as he walks us through his remarkable journey since the club’s construction in 2005. From the economic downturn that struck shortly after its opening to the influx of new members who saw opportunity amidst adversity, Mark's insights provide a unique look at the resilience needed in the golf club industry.
Mark peels back the curtain on the staffing issues, operational hurdles, and surprising setbacks—like the mysterious halt in greens growth last year. Despite consulting with experts, the cause remained elusive, yet the club's strategic choices and resilience led to a full recovery. Mark's stories underline the importance of adaptability and determination in overcoming the unpredictable nature of the business.
We also explore the fascinating evolution of Old Corkscrew Golf Club, from its origins to its current hybrid model, balancing a small membership with public access. Mark shares his personal philosophy and joy in the semi-private club environment.
This episode offers a deep dive into the shifting dynamics of private golf club membership and management, enriched by Mark's nearly two-decade tenure at Old Corkscrew.
Join me, Denny Corby, as I sit down with Josiah McKenzie, host of the Hospitality Daily Show podcast, to uncover the secrets of elevating hospitality through empathy, adaptability, and exceptional service. We discuss the critical need to reconnect with the core mission of hospitality and how listening to guests' evolving expectations can set businesses apart. From legacy hotel groups to innovative new ventures, learn how personalized service continues to be the differentiator in a competitive landscape.
We explore how hospitality aligns with the essentials of Maslow's hierarchy of needs, emphasizing the importance of solidifying the basics before introducing creative enhancements. Emerging trends such as the rising value of in-person interactions and community-focused offerings in the age of AI are also examined, providing a comprehensive outlook on the future of hospitality and club management.
Finally, Josiah and I delve into the wisdom of hospitality literature and influential industry figures, including Danny Meyer's "Setting the Table" and Chip Conley's journey with Joie de Vivre Hotels. We highlight the powerful role of a multi-generational workforce and the importance of continuous learning in effective leadership. FThis episode is packed with valuable takeaways and practical advice for anyone looking to thrive in the ever-evolving world of hospitality. Tune in, share, and subscribe for a wealth of knowledge and inspiration.
353: Innovating Charity Golf Experiences w/ Eric Sedransk
31 May 2024
00:27:03
Ever wondered how golf can be a game-changer for nonprofits? Join us and Eric Sedransk shares his journey from Wall Street to creating Member for a Day, a groundbreaking platform transforming charity golf auctions. Eric opens up about raising over $7 million by offering unique golf experiences, collaborating with celebrities like Ken Griffey Jr., Bill Murray, and Brian Littrell of the Backstreet Boys. Through his determination and innovative approach, Eric is revolutionizing the traditionally fragmented charity auction space and inspiring real change.
Discover how Eric's passion for golf and philanthropy led to the revival of the First Tee of Savannah, raising over half a million dollars and engaging young golfers. Eric dives into the challenges of coordinating schedules with busy pro athletes and celebrities, and the incredible impact exclusive golf clubs can have on charitable causes. Learn about his dream golf foursome and the future aspirations for Member for a Day. This episode is packed with insights on harnessing the power of golf to drive meaningful social impact.
352: Grand Cayman Golfing w/ Jeffrey Sauvage, GM of North Sound Golf Club
28 May 2024
00:26:03
Step into an exclusive journey with Denny Corby and General Manager Jeffrey Savage at the picturesque North Sound Golf Club in Grand Cayman. As we stroll through the vibrant greens, we'll dive into the heart of managing a private golf club, where every swing and smile is part of our diverse global family. Join us as we chat about the unique blend of UK golf pros and the colorful expat community that makes our club shine.
Jeff will share personal stories that bring our club's community spirit to life, from the laid-back island lifestyle to the perks of living and playing in paradise.
It's not just about the game—it's about the friendships, the laughter, and the shared moments that make every day at North Sound Golf Club special.
In this solo episode of Private Club Radio, Denny Corby shares a personal list of books that changed how he shows up as a leader and decision maker, with practical takeaways for private club professionals who want to lead better, communicate better, and stay sharp under pressure. Denny breaks down lessons on creating access when the standard route is blocked, pushing through resistance, recognizing how leadership issues become behavioral as you rise, protecting your edge, focusing on effort as the one controllable lever, and staying open when life gets unpredictable. Books covered include The Third Door, The War of Art, What Got You Here Won’t Get You There, How to Win at the Sport of Business, The Surrender Experiment, and Oh, the Places You’ll Go.
351: What’s a Golf Certified Real Estate Agent? w/ Jason Becker, Golf Life Navigators
24 May 2024
00:18:45
Explore the innovative world of golf real estate with Jason Becker, CEO of Golf Life Navigators, on our latest episode of Private Club Radio. Jason shares the inside scoop on how their unique platform seamlessly matches golfers with their ideal golf clubs and communities using a sophisticated matchmaking algorithm. Dive into the specialized world of certified real estate agents who leverage their deep knowledge of golf to help clients navigate the complexities of golf community sales. With over 1,200 private clubs in their network, Golf Life Navigators is transforming how golfers connect with their dream homes and enhancing the way agents serve the golfing community.
Discover how recent global events have reshaped the golf industry and what that means for real estate professionals within it. We also discuss the benefits of golf certification for agents, providing them with a competitive edge.
350: AGM To GM Succession Planning w/ Jay Johnson, CCM
20 May 2024
00:37:16
Elevate your leadership game as Jay Johnson, the General Manager of Southern Hills Country Club, joins us to unwrap the complexity of career advancement in private club management. With a candid look at his own pathway to success, Jay elaborates on making strategic career moves, the significance of mentorship, and the pivotal decisions that can shape a promising future.
Discover the hidden dynamics of succession planning that occur against the backdrop of retiring general managers at esteemed clubs. Aspiring AGMs and new club managers will find a treasure trove of advice here, from navigating the subtleties of taking over from a respected predecessor to achieving harmonious transitions that respect tradition and foster team growth.
For those poised on the cusp of leadership, the final part opens the role of the AGM, debunking common misconceptions and highlighting the critical soft skills that underpin effective management. Embrace the roadmap from top performer to visionary leader, learning how to immerse in an existing culture, initiate organic change, and harvest the profound knowledge imparted by industry veterans. Tune in and arm yourself with invaluable insights that will guide your personal and professional development in the dynamic sphere of club management.
349: Legal Wisdom for the Club Leader w/ Brian Meanley - Live @ NCA Conference
16 May 2024
00:12:38
Join Brian Meanley from Nelson Mullins as he delves into the nuances of club law and disciplinary actions. Brian highlights the importance of handling club disputes internally to avoid the public exposure of private matters through court processes. He explains the procedures for managing member infractions, from minor misconduct to more severe violations, and stresses the importance of adhering to the club's governing documents to prevent legal complications. This episode provides essential insights for club managers and board members on maintaining order and protecting the club’s reputation effectively