Explore every episode of the podcast Podcast Series hosted by The Chartered Banker Institute

In Episode Two of Power of Team, Andy Duncan is joined by Tanya Retter, CEO of the Chartered Banker Institute, to explore the role individuals play in creating high-performing teams.

While teams may have a formal leader, the conversation highlights how leadership is not confined to job titles. Instead, it can be demonstrated through everyday behaviours that build trust, strengthen relationships and positively influence team culture.

Together, Andy and Tanya explore what great teams feel like to be part of, the qualities that make someone a valued team member, and how individuals can contribute to team success regardless of their role or level of seniority.

Drawing on personal experiences and practical insights, they discuss how to influence without authority, support colleagues effectively and create the conditions for stronger collaboration and performance.

You'll discover:

• What makes someone a team member others want to work with
• How individual behaviours shape team culture and performance
• Ways to influence and contribute without being the team leader
• Practical approaches to building trust, credibility and collaboration
• How small actions can have a lasting impact on team effectiveness

A practical and thought-provoking conversation that demonstrates how every individual has the ability to influence the success of their team.

Power of Team – Episode 1:

What Team Coaching is and How to use It to unlock potential in your team

In the opening episode of Power of Team, Matt Rawlings sits down with experienced team coach Andy Duncan to explore what team coaching really is — and why it’s becoming essential in today’s high‑pressure, hybrid workplaces.

Together, they unpack the hidden dynamics that shape how teams function, why talented individuals don’t always make a high‑performing team, and how small shifts in behaviour and conversation can unlock performance already waiting beneath the surface.

Andy shares practical, accessible steps any team can take — even without a coach — along with real examples from his work supporting teams navigating complexity and change.

You’ll discover:

• What makes team coaching different from training or team‑building
• Why some teams create momentum while others get stuck
• The behaviours and dynamics that quietly shape performance
• Simple starting points to improve how your team works, today

A grounded, insightful introduction to releasing the power of your own team — wherever you’re starting from.

At the heart of the Government’s agenda for the growth and competitiveness of the UK economy and financial services as a sector critical to these ambitions, is a renewed focus on skills, increasing the talent pool and workforce development. It’s a fast-moving landscape and this series aims to bring developments to members’ attention to help them navigate the changes that will inevitably come which may have a significant impact on how they approach their own development or that of others.

“Skills Conversations” is a podcast series designed to enlighten members of the Chartered Banker Institute about the evolving landscape of skills in financial services. This series, amongst other things, will delve into the key role apprenticeships play in building knowledge, skills, behaviours and a pipeline of talent in financial services, potential solutions to the development of a new apprenticeships system, and the challenges that lie ahead.

Many people have a rather narrow view of apprenticeships, associating them more with trades rather than with financial services. This series will look under the bonnet and demonstrate that they play a key talent development route for some new entrants and for reskilling the existing workforce. It aims to foster professional development by providing insights into the work of Skills England, professional bodies, employers and other associated training providers. The series also encourages active engagement, inviting listeners to contribute their ideas and perspectives to help better inform the policy discussion around apprenticeships and skills more generally.

Host(s): Mark Roberts, Head of Learning Partnerships, Chartered Banker Institute. Mark is one of the UK’s thought leaders around apprenticeships in financial services (See Annex A).

Guest(s) Luke Lyons, Process Improvement Manager at Lloyds Banking Group and Level 7 finance apprentice.

Hosted by Andrew Shiels, Fellow at the Chartered Banker Institute

Hosted by Andrew Shiels, Trustee at the Chartered Banker Institute

Hosted by Andrew Shiels, Trustee at the Chartered Banker Institute

Hosted by Andrew Shiels, Trustee at the Chartered Banker Institute

Hosted by Andrew Shiels, Trustee at the Chartered Banker Institute

Hosted by Joanne Murphy, Chief Operating Officer at the Chartered Banker Institute, alongside guests Gill White, Chief Customer Officer at the Chartered Insurance Institute, and Paul Barrett, Head of Wellbeing at the Bank Workers Charity

S3 E13 In conversation with Sandy Trust, Head of Organisational Risk at M&G plc

S3 E12 In conversation with Tony Greenham, Managing Director, Sustainability at the British Business Bank

Hosted by Joanne Murphy, COO of the Chartered Banker Institute, Mark Freed and Gary Ford, Co-founders of Men For Inclusion.

Hosted by Joanne Murphy, COO of the Chartered Banker Institute, Mark Freed and Gary Ford, Co-founders of Men For Inclusion.

Hosted by Joanne Murphy, COO of the Chartered Banker Institute, Mark Freed and Gary Ford, Co-founders of Men For Inclusion.

Hosted by Joanne Murphy, COO of the Chartered Banker Institute, Mark Freed and Gary Ford, Co-founders of Men For Inclusion.

S3 E11 In conversation with Simon Brennan, Founder and Head of EMEA Sustainability Regulation Hub, Deloitte

S3 E10: COP28 Special - In conversation with Kasia Klaczynska Lewis, Partner and Sustainability Strategist at Ernst & Young.

S3 E9: COP28 Special - In conversation with Elisa Moscolin, Executive Vice President of Sustainability & Foundation at Sage.

Credit and Lending in a Cost-of-Living Crisis - Hosted by Steve Pateman, President of the Chartered Banker Institute, featuring Paul Riseborough and Oliver Sharland from Capco

Episode 9: The skills and talent challenge across the sector with Joanne Murphy, COO, Chartered Banker Institute and Claire Tunley, CEO, Financial Services Skills Commission

S3 E8 In conversation with Andrew Sutherland, Director at Nature-based Solution at Palladium: Make It Possible.

Hosted by Steve Pateman, President of the Chartered Banker Institute, featuring Paul Barrett, Head of Wellbeing at the Bank Workers Charity.

An introduction to the podcast series Credit and Lending During a Cost-of-Living Crisis, hosted by Steve Pateman, President of the Chartered Banker Institute. In this short episode, Steve gives an overview of credit and lending in the current global climate.

Simon Thompson, Chief Executive of the Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice in conversation with with Jonas Persson, Head of Sustainability and ESG Finance at Lloyds Banking Group - Green Conversations

Simon Thompson, Chief Executive of the Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice in conversation with Sarah Rickard, Head of ESG Risk, HSBC UK.

Simon Thompson, Chief Executive of the Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice in conversation with Richard Winder, Head of Sustainability at Handelsbanken.

This series shares in-depth conversations led by Bill McCall, Immediate Past President of the Institute, and other individuals associated with the Institute, talking to leading figures from the banking and financial services sector. Listen to Episode 1, Bill McCall interviewing Merryn Somerset-Webb, Editor of MoneyWeek.

Simon Thompson, Chief Executive of the Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice in conversation with Elisa Moscolin, Executive Vice President at Sage.

Simon Thompson, Chief Executive of the Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice in conversation with Simon Connell, Global Head of Sustainability Strategy at Standard Chartered.

Hosted by Nic Boyle, Chief Executive Officer, Scottish Building Society and featuring Paul Denton, Academic Associate & Director of Storm 7 Coaching

In this episode of the Leadership for All series we look at the advent of Artificial Intelligence(AI), focussing on why it is something we should all consider. We look at the strategy around AI and the development of Fintechs in the industry as well as consider how all staff will be impacted and how we adapt to the changes it brings so we can start to future proof the development of staff.

Hosted by Nic Boyle Featuring Nicola Anderson, CEO of FinTech Scotland.

This Episode features Elisa Moscolin, Head of Sustainability and ESG at Santander and is hosted by Nicholas Boyle, Academic Associate & Director of Storm 7 Coaching.

This episodes looks at key aspects of Sustainability and how everyone at every level in banking can embed actions and behaviours that align with sustainable aims.

Hosted by Bill McCall, Immediate Past-President of the Chartered Banker Institute and Corporate Financier, Episode 6 in this series will focus on the key aspects of leadership during these unprecedented times and what lessons have been learnt.

Building upon Bill’s experience as President of the Institute during the past two years, his vast experience in the banking sector and personal connections to the armed forces. He will discuss his approach to leadership and make connections between his experiences and Sir Peter Walls’.

Hosted by Simon Thompson, Chief Executive of The Chartered Banker Institute and author of Green and Sustainable Finance: Principles and Practice.    

Simon is joined by our first Guest in our Green Conversations podcast series - Sarah Kemmitt, a consultant to UNEP FI, working with the Net Zero Asset Owner and Net Zero Banking Alliances.  

With a background in environmental science, Sarah's early career focussed on habitat conservation and research into carbon and nitrogen cycling in agroecosystems.  Following the financial crisis, Sarah took the opportunity to move into banking regulation and internal audit. In recent years she combined these career paths, contributing to the Bank of England’s work on the regulation and supervision of climate risks. 

Hosted by Nicholas Boyle, Academic Associate & Director of Storm 7 Coaching, featuring Giles Cuthbert, Managing Director of the Chartered Banker Institute.

Hosted by Jo Murphy (COO, Chartered Banker Institute). Featuring David May (Executive Coach and Consultant, Aesara Partners)

Hosted by Jo Murphy: Featuring Andy MacLean (Global Head, Organisation & People Capacity, Standard Chartered) and Matthew Poyiadgi (Vice-President, EMEA Pearson’s Vue).

Hosted by Jo Murphy (COO, Chartered Banker Institute). Featuring Sue Liburd MBE (Non-Executive Director, ABSTRACT)

Hosted by Joanne Murphy, COO, Chartered Banker Institute, featuring; Andy MacLean, Global Head, Organisation & People Cabability, Standard Chartered Bank and Matthew Poyiadgi, Vice President EMEA, Pearsons VUE.

Creating a culture of life long learning in banking.

Hosted by Joanne Murphy, Chief Operating Office, Chartered Banker Institute, featuring, Francis Lake, Head of Organisation Development, Virgin Money.