PIE-Cast – Details, episodes & analysis

Andi Baldwin sits down with Arjun Davda, a seasoned growth leader in professional services, for a candid, insight‑rich conversation on what truly sustains long‑term client relationships. Arjun shares why genuine human connection—not logos, titles, or transactions—forms the real foundation of commercial success. He breaks down the power of saying no, the discipline behind great account planning, and how to show up as a coordinated, trusted partner rather than noise in a client’s inbox. Together, they explore how to stay relentlessly informed, build trust that endures through career changes, and create “easy‑button” experiences clients love. A sharp dose of practical wisdom for anyone focused on building durable, client‑centric growth.

Erika Flowers and Walt Shill sit down with Bill Green, former CEO and Chairman of Accenture, for a sharp, insight‑packed conversation on what truly drives growth in professional services. Bill shares lessons from leading Accenture through major expansion and crisis - revealing why relevance, top talent, and genuine ownership are the foundations of great firms. Together, they explore how to stay relentlessly client‑focused, avoid inward‑looking leadership, and master the art of “selling without selling.” A distilled dose of timeless guidance for leaders building durable, client‑centric organizations.

In this month's episode, TJ connects with Sarah Cincotta, Director of Global Marketing at Aperian. They discuss the complicated but important nature of going through a rebrand, why using a partner in the process helped Aperian focus on the internal mission and adoption, and shared how a lot of that inpspritaiton comes from brands like Disney who have a powerful story and energy when you see their logo.

You can connect with and learn more about Sarah via LinkedIn. If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact TJ at: tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this week's episode, TJ and Aubrey connect with Paul Grabowski, Chief Marketing & Business Development Officer at Bracewell LLP and Adjunct Professor at the University of Houston Law Center. They discuss Paul's background, ranging from professional sports to Big Law, and how it led to his current role in academia, why attorneys should think more like businesspeople, skills law students and first-year Associates should develop, and more. Aubrey and TJ also celebrate Aubrey's final episode co-hosting the podcast as she heads off to her next adventure - law school!

You can connect with and learn more about Paul via his LinkedIn. If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this week's episode, TJ and Aubrey connect with Dave Bayless, Co-Founder of Human Scale Business and long-time partner of PIE. They discuss the importance of "cultivating serendipity" in both personal and professional spaces, why balancing in-person and virtual engagements is essential, how to create spontaneous yet intentional interactions, and more. If you would like to connect with Dave, you can reach out to him via his LinkedIn.

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this week's episode, TJ and Aubrey have PIE's President of Strategy, Jacob Parks, back on the show for the first time since 2022. They discuss the new demand for business development trainings within professional services firms, how to know your team might need one, how business development is shifting in 2024 (cough cough, AI), and much more. If you would like to connect with Jacob, you can reach out to him via his LinkedIn. 

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this week's episode, TJ and Aubrey remember the life and legacy of our friend and colleague, Matt Ulrich. They discuss some of their favorite memories of Matt, and then welcome several PIE Packmates onto the show to share some of theirs as well. Matt Ulrich was a gentle giant who possessed significant business acumen and brought a passion for mentorship to our team and community. He is dearly missed as a great friend and colleague.

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this month’s episode, Aubrey and TJ sit down with Partner at Von Wobeser y Sierra, Pablo Jimenez, to discuss how business development differs in the legal industry. We talk about what best practices law firms can incorporate to scale effectively, the role teamwork and trust plays in effective business development, key takeaways from PIE's recent business development workshop with their team, and more. You can follow Pablo via his LinkedIn here.

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this month’s episode, Aubrey and TJ sit down with Co-Founder and Managing Partner of Zinovo, Jonathan Distad, to discuss the different considerations companies should make when adopting a CRM.  We talk about what makes a good CRM, how that may change depending on your industry, takeaways from Dreamforce, how the emergence of generative AI may change the CRM playing field, and much more. You can follow Jonathan via his LinkedIn here.

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.

In this month’s episode, Aubrey and TJ sit down for a solo episode to talk about the two books that are foundational to our business at PIE: How Clients Buy and Never Say Sell. We talk about how business development in professional services is different and share some of our favorite takeaways from the books.  

If you have feedback about the show, would like to be a guest, or would like to learn more about working with PIE, please contact us at adarden@profitableideas.com or tdennis@profitableideas.com.

You can learn more about our books, How Clients Buy and Never Say Sell, by visiting our website.

Profitable Ideas Exchange - connecting powerful minds, making the world smarter and smaller.