PhorestFM: Stories From the Salon Floor – Details, episodes & analysis

[298] Ever wondered which leadership style best matches your personality? Or how to lead effectively without formal management training? In the second part of the conversation with Valerie Delforge (International Business Strategy Consultant & Author), we shift our focus to the consequences and solutions to micromanagement.

More specifically, through sharing anecdotes from our own default leadership styles, we unpack the strengths and challenges associated with six main leadership profiles, explore the softer skills that build resilient leaders and provide actionable strategies to create healthier, more efficient business environments.

Parts of this conversation were originally released in December 2016 and October 2017 as part of Season 1.

Links:

Learn more about The Delforge Group

Purchase Valerie Delforge's Book, "I'd Rather Do It Myself: From Micromanagement to Leadership"

Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[297] Drawing from themes already being discussed at the Salon Owners Summit nearly eight years ago, this part-catch-up-part-rerun episode explores the rise of micromanagement and what we can do about it.

Reconnecting with Valerie Delforge (International Business Strategy Consultant & Author) on the podcast for the first time since 2017, we spend this first part of the conversation defining micromanagement, exploring the psychological aspects of controlling behaviors and reflecting on the pandemic's impacts on salon management, all the while sprinkling in personal stories and anecdotes.

Parts of this conversation were originally released in December 2016 and October 2017 as part of Season 1.

Links:

Learn more about The Delforge Group

Purchase Valerie Delforge's Book, "I'd Rather Do It Myself: From Micromanagement to Leadership"

Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

Making meaningful progress towards goals shouldn't come at the expense of living a fulfilling life. And yet, far too often, we find ourselves stressing over how there are never enough hours in the day. Either that, or we succumb to the endless cycle of procrastination. What if there was a way to unlock your true productive potential without sacrificing your wellbeing? 

In part one of this episode, find out what frameworks performance and productivity coach James Parnell uses to reshape the traditional narratives of productivity and learn how you can apply them to your busy salon professional life.

Parts of this conversation with James Parnell were originally released in September 2018 as part of Season 2.

Links:

Learn more about The Wellbeing Gym: https://thewellbeinggym.com/

Subscribe to The Wellbeing Gym newsletter: https://shorturl.at/2qKHh

Click here to subscribe to the PhorestFM email newsletter: https://bit.ly/3WvQiI7

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[217] Following up on our recent conversation with Advanced Healing Artist for L'ANZA and Salon Centric influencer Christopher Aaron, we turn our eyes to the UK, where, in a long-overdue change, the National Occupational Standards (NOS) for Hairdressing have now been updated to include mandatory training in cutting and styling of afro and textured hair.

Featuring haircare specialist and co-founder of Cognito Hair in London, this week's episode explores Shareefa Jennings' journey in the salon industry, her thoughts on the announcement of the new standards, as well as what she deems necessary for growth both as a hairdresser and salon owner, inclusiveness and exceptional client care.

Links:

Learn more about Cognito Hair: https://cognitohair.co.uk/about-us/

Learn more about the British Beauty Council and/or become a member: https://britishbeautycouncil.com

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[216] Being a business owner can be an all-consuming reality. Along with the mental load of your daily to-do lists, you have to keep the big picture in the back of your mind. And while following your intuition is important (no one knows more about your business than you do), actively monitoring your salon's data will help you drive better informed decisions. Ready to turn insights into action?

To discuss Phorest's work on revamping its suite of salon reports, this week's episode features one of our own: Sean O'Sullivan, Associate Product Manager. You can also listen to Sean's take on setting and managing staff targets.

Links:

Watch this episode on YouTube: https://youtu.be/JNRXmVXxp2g

Take the Online Health Score assessment for free: https://bit.ly/2X3pB2t

Watch the "Master Your Booking Process" Australian webinar: https://bit.ly/3rVZGVs

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[215] We often talk about creating and fostering welcoming salon spaces for all clients, but are we truly walking the talk if some clients have to travel outside of their neighbourhood to get even just a simple cut and style?

Featuring Christopher Aaron (@christopheraaronstudio on Instagram), Advanced Healing Artist for L'ANZA and Salon Centric influencer, this week's episode explores the relationship between hair and identity, the barriers to catering for all types of hair, and discusses fostering inclusion both from an individual and industry-wide perspective.

Offering an inclusive experience in your salon doesn't necessarily mean completely changing your setup or services. However, it at least means outgrowing our comfort zone as hairstylists, and to that, there are plenty of benefits.

Links:

Learn more about Christopher Aaron: https://www.christopheraaronstyling.com/christopher-aaron/

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[214] Leading with innovation and bringing teams together to drive business success, Phorest Salon Software is used by 100,000+ salon and spa professionals worldwide.

Founded as a technology company, today, it represents a dedication to being the partner that helps salon owners achieve their dreams. In 2021, Phorest empowers salons, spas, and aesthetic businesses to manage, market, and grow their business through innovation in technology, personal growth, mentoring and support. 

And this week on the show, USA Key Salon Success Manager Siobhan McCaffrey joins us to discuss how the Success Manager role in Phorest is different to one of a Support role, and how it is there every step of the way to help salons strategically grow over time.

Links:

Watch this episode on YouTube: https://www.youtube.com/watch?v=LGAlsIHhEEs

Take the 30Days2Grow challenge, Thrive Edition for free, at your own pace: https://bit.ly/36hNdBO

Take the Online Health Score assessment for free: https://bit.ly/3xoS5kh

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[213] Are you on the fence about taking on the 30Days2Grow salon challenge, Thrive Edition? In this week's episode, hear from Alena Brown, the proud owner of both the St.Albert and Windermere Eye Candy Lash Extensions salons (@eye_candy_lash_extensions_yeg), as we explore the idea of embracing new opportunities as they come, the impacts of the challenge on her business, and more!

It's not too late to join! You can take the Thrive Edition of the challenge at your own pace. Every day for 30 days, we'll deliver easy daily tasks that will help you to supercharge your marketing, boost your team's performance, improve your salon's digital presence and put your self-care at the centre of your success.

Links:

Take the 30Days2Grow challenge at your own pace: http://www.phorest.com/30days2grow

Learn more about Alena Brown & Eye Candy Las Extensions: https://www.eyecandylashextensions.com/our-story

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[212] Still working your way through this year's edition of the 30Days2Grow challenge? The Thrive Edition officially kicked off on June 1st, but registration remains open at www.phorest.com/30days2grow. Bringing together all aspects of running a salon business, the free 30-day challenge is now in its fifth year and has built momentum from a small campaign to a much anticipated global digital challenge for thousands of salons taking part every year.

In this week's episode, we once again dig out key insights from the archives — past Phorest FM conversations — and present them in a way that helps you work on, review or prepare for the second half of the challenge.

Links:

Access the Post-Lockdown Revenue Calculator: https://www.phorest.com/salon-calculator/

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.

[211] How are you getting on with this year's edition of the 30Days2Grow challenge? The Thrive Edition officially kicked off on June 1st, but registration remains open at www.phorest.com/30days2grow. Bringing together all aspects of running a salon business, the free 30-day challenge is now in its fifth year and has built momentum from a small campaign to a much anticipated global digital challenge for thousands of salons taking part every year.

In this week's episode, we dig out key insights from the archives — past Phorest FM conversations — and present them in a way that helps you work on, review or prepare for the first half of the challenge.

Links:

Click here to subscribe to the weekly Phorest FM email newsletter: http://bit.ly/2T2gUj1

This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.

Leave a Rating & Review: http://bit.ly/phorestfm 

Read the transcript, or click here to learn more about Phorest Salon Software.