Explore every episode of the podcast Pet Sitter Confessional
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 525: Pet Sitting From Argentina to the Netherlands with Sophie Canil | 11 Sep 2024 | 00:55:56 | |
Have you ever wondered what it takes to build a pet sitting business in a foreign country? In this episode, Sophie Canil, owner of Pet Sitting by Sophie, shares her journey from Argentina to the Netherlands and how she turned her love for animals into a successful cat sitting business. She discusses the importance of setting boundaries and self-care, especially in such a solitary profession. Sophie also emphasizes the value of delegating tasks and finding a supportive community of fellow pet sitters. Tune in for practical advice on growing a pet care business abroad! Main topics:
Main takeaway: When you present clear boundaries, it gives clients confidence that you know what you're doing. About our guest: Sophie has been passionate about animal care since childhood, beginning with her first pet cat, Pepi. With years of hands-on experience and formal education, including veterinary studies and certifications in animal CPR and behavior, she provides expert pet sitting and dog walking services. Having worked in Argentina and the Netherlands, Sophie also volunteers with animal shelters and as a photographer to help pets find homes. Her commitment to animal welfare extends into her personal life, reflected in her lifestyle choices and volunteer work. Links Instagram @petsittingbysophie: https://www.instagram.com/petsittingbysophie/ Facebook: Pet Sitting by Sophie: https://www.facebook.com/profile.php?id=61560943149119 Web: www.psbysophie.com Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet National Association of Professional Pet Sitters | |||
| 524: Hire the Heart, Train the Skill | 09 Sep 2024 | 00:31:16 | |
Have you ever struggled to find the perfect hire for your pet care business? In this episode, we dive into the importance of hiring for soft skills like empathy, communication, and adaptability, while training the technical aspects later. We discuss the value of a multi-stage hiring process to thoroughly vet candidates and ensure they fit your company culture. While the technical skills are trainable, finding someone with the right heart is key to long-term success. We share our own experiences in building a team that truly connects with both pets and clients.
Main takeaway: Soft skills are the foundation that technical skills build upon.. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 515: The Power of Membership Models in Pet Care with Traci Bisson | 07 Aug 2024 | 00:57:31 | |
Have you ever wondered how to create a thriving community for pet owners while running a successful business? Traci Bisson, founder of Golden Dog Adventure Company and Start a Dog Walking Club, shares how she transitioned from a corporate marketing job to founding a professional pet sitting company and eventually Golden Dog Adventure Company, which has a very unique model. She delves into the concept of dog walking clubs, fostering a sense of community among pet owners, and the benefits of a membership model. Addressing the needs of reactive dogs and their owners, Traci highlights the importance of creating inclusive and supportive environments for all. The episode also explores partnerships with local businesses, and managing burnout through the model of business you design. Main topics:
Main takeaway: Building a community around pet care has had a profound impact on our members' lives. About our guest: Traci Bisson is the Owner/Founder of Golden Dog Adventure Co., formerly the NH Dog Walking Club.In 1994, Traci received her Bachelor of Science degree from the University of New Hampshire where she studied wildlife management and business. She has over 30 years’ experience in marketing and public relations, including 15 years as the owner of Bisson Barcelona, a PR and marketing firm, and 12 years’ experience working in the nonprofit sector. In 2018, she established a dog walking club as a community outreach program for dog lovers throughout the state. Today, Golden Dog Adventure Co., works with local, national, and international experts to offer quality education for dog owners.Traci created Golden Dog Adventure Co. to offer unique experiences for dogs and their people, including an annual Doggy Easter Egg Hunt, Doggy Olympics, Scavenger Hunt at the Mall, Skijoring, SUP with Your PUP, Maple Sugaring Experience, Corn Maze & Halloween Party, Wine & Wags Socials, Apple Picking, “Reindeer” Games for Dogs, and much more!In addition, the company offers corporate wellness programs, special occasion events (i.e. birthday pawties, Adoptaversary, Puppy Shower, Gotcha Day Pawty, etc.), membership, partnerships, and more.Traci was featured in the January/February 2020 issue of Pet Sitter’s World for her focus on sustainability and community. She was also named a Northeast Credit Union (NECU) Planet Protector for her contributions to sustainability. In addition, she has been featured on NH Chronicle, on the front page of the Portsmouth Herald, chosen as a 2022 Best of NH Editor’s pick in NH Magazine, 2022 Best of the Seacoast, and 2022 winner of NH Business Review’s Business Excellence Award for Consumer Services (Small Company).When Traci is not busy dreaming up creative events for dog lovers, she teaches pet pros around the country how to boost their revenue, attract new clients, and give back to their community by starting a dog walking club in their area. To learn more, visit StartaDogWalkingClub.com. Links: Facebook group: https://www.facebook.com/groups/startadogwalkingclub Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials
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| 425: A Touch of ‘Know, Like, and Trust’ with Kelly Hester | 27 Sep 2023 | 00:59:17 | |
How do you make an excellent client onboarding? A well executed client onboarding not only sets the tone and expectations for the client, but also set the relationship up to last for years. Kelly Hester, owner of Kelly’s Kritters Dog Walking and Pet Sitting, joins the show to walk through how she translated her decades of corporate work into running her business. From exceptional customer service to formally documenting everything, she provides several great best practices. Kelly also explains her process for onboarding clients so that both she and the client understand exactly what is going on. Main topics:
Main takeaway: A well thought out and executed onboarding will build both trust and confidence in your client. About our Guest: Meet Kelly Hester, the passionate owner behind Kelly's Kritters, a pet care service that was founded with one goal in mind: providing top-notch care for all pets. Drawing from her own love and expectations for her pets, Kelly's Kritters goes the extra mile every day to surpass customer expectations and cater to the unique needs of every furry friend. The mission of Kelly's Kritters is simple yet impactful: to offer pet owners peace of mind when they can't be home with their beloved pets. By delivering loving attention and care in the comfort of their familiar environment, Kelly ensures that pets feel safe and content during their owner's absence. Moreover, the core values of the business include maintaining a high level of professionalism, honesty, integrity, and respect for personal property at all times. Kelly's journey into this fulfilling endeavor came after spending many years in the Corporate Sector. Feeling a deep connection to animals since her childhood, she knew that the next chapter of her life had to involve them. Her love and compassion for all creatures began with her first dog, Frosty, leaving a lasting impression on her heart. With certifications in Pet CPR and Pet First Aid, Kelly is well-prepared to handle any situation that may arise while caring for her clients' pets. Her experience extends to administering medication and volunteering at animal shelters and pet rescues, further showcasing her dedication to animal welfare. Kelly's personal furry family has consisted mostly of cats and dogs, but she has also welcomed fish, hamsters, gerbils, and tadpoles into her clan from time to time. Currently, she shares her home with two lovely cats named Ruby and Journey, who bring her endless joy and companionship. Through Kelly's Kritters, Kelly Hester is on a mission to provide love, care, and a sense of security to pets and their owners, creating a wonderful experience for all involved. Links: https://www.facebook.com/kellyskrittersdogwalking/ Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials
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| 424: Navigating the Unexpected Death of a Client’s Pet | 25 Sep 2023 | 00:29:38 | |
How do you deal with a sudden and unexpected death of a client’s pet? As pet business owners, we will have client’s pets that pass away. We do our best to plan and prepare, but what about an unexpected death? We find ourselves reeling and wondering if we could have done more. We have to continue running our business, while looking for ways to find space and time to recover. On this episode, we walk through the implications at the personal, staffing, and business levels. Main topics:
Main takeaway: When a client's pet unexpectedly passes away, whether we were caring for it at the time or not, we have to control our thoughts around the 'what ifs' or we'll never be able to mourn in a healthy way. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates | |||
| 423: Building Trust with Clients from the Start with Kimberly Layman | 20 Sep 2023 | 01:00:44 | |
Are you running the business you thought you’d be? Kimberly Layman, owner of Kimberly's Kritter Care, shares the process of refocusing her company to better align with her passions after experiencing burnout early on in the pandemic. She outlines her personalized onboarding strategy of phone calls and in-person meetings to set clients at ease. In addition, Kimberly explains how she structures clear expectations around communication preferences upfront to avoid issues down the road. She also details her strategic approach to obtaining reviews through timely and specific follow-up requests. Main topics:
Main takeaway: Establishing trust helps create loyal clients and positive word-of-mouth marketing. About our guest: Introducing Kimberly, the founder and CEO of Kimberly's Kritter Care in Charleston, SC! Her journey began in 2016 when she bid farewell to her corporate career, following her heart's calling and love for animals. Starting out as a one-woman show, Kimberly dedicated herself to providing impeccable pet care services for busy pet parents and never expected to be more than a solo provider. Less than 8 months into the business, she quickly recognized the growing demand for reliable pet care, so she enlisted the help of independent contractors, expanding the scope of her services and touching the lives of even more adorable kritters. However, it was in 2021 that Kimberly made a game-changing decision. Determined to elevate the level of care provided, she transitioned from independent contractors to building a dedicated team of professionals who shared her passion for animals. With a team of six part-time employees, Kimberly's Kritter Care now stands stronger than ever before. Thanks to her team and her unwavering commitment and renewed focus on the business, Kimberly's Kritter Care has witnessed remarkable growth. In 2022, the business grew by 76%, and the momentum has continued with a 49% increase through the first half of 2023. Kimberly is excited to see what the future holds and looks forward to growing the business and expanding its reach even further! Links https://www.kimberlyskrittercare.com kimberlyskrittercare@gmail.com https://www.facebook.com/KimberlysKritterCare/ https://www.instagram.com/kimberlyskrittercare/ https://www.youtube.com/channel/UCzQU2yS_U7P90PjCCBhAH2g Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials | |||
| 422: A Pet Loss Memorial Service For You | 18 Sep 2023 | 00:18:39 | |
Do you give yourself time to grieve when a client’s pet, or your own pet, passes away? As busy business owners, we rarely take time to ourselves, and often use our business to bury the emotions and feelings. Clients do the same, and often need prompting and encouragement to mourn their pet. Today, we reflect on our recent pet loss memorial events and what we included. We also invite you to participate in a memorial service just for you. Main topics
Main takeaway: We grieve, deeply, the loss of a client’s pet. We hurt for their owners and cry for their absence. We must give ourselves permission to feel the emotions and grieve their loss. Links: https://wolfieswish.com: code PETSITTER for 15% off orders Episode 110: https://www.petsitterconfessional.com/episodes/110-pet-loss-and-grieving-with-coleen-ellis Episode 320: https://www.petsitterconfessional.com/episodes/320 Episode 325: https://www.petsitterconfessional.com/episodes/325 Episode 341: https://www.petsitterconfessional.com/episodes/341 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates | |||
| 421: Overcoming the Barriers to Hiring an Employee vs an Independent Contractor with Kim Ottone Tank | 13 Sep 2023 | 00:58:21 | |
Do you struggle with whether to hire an employee or work with an independent contractor? Many of us face wanting to grow, find space in our life, or take a break from the day-to-day work, but then worry about whether an employee or independent contractor is the right fit. Kim Ottone Tank, owner of both Apronstrings and Staffingstrings, joins the show to help us understand what it really means to hire an employee. Kim breaks down what the differences are between an employee and an independent contractor, how that impacts our businesses, and how to understand the true costs of each. Main topcs
Main takeaway: Some people don’t want to run a business, they want to work for a business. Those are the perfect employee for your business. About our guest: Apronstrings was founded in 1990 by Kim Tank, a registered veterinary technician. Kim is a Certified Professional Pet Sitter through Pet Sitters International. In addition, she has become Fear Free Certified, a program developed to reduce fear, stress and anxiety in pets. She hired her first employee in 1996, after carefully researching hiring practices in the industry. Her staff have always been employees, covered by her bond, liability insurance and worker's compensation policy. All of her staff receive intensive ongoing training and all are either certified in pet first aid, or are currently enrolled in a class. Founder and CEO, Kim has always known she was destined to work with animals and has devoted her life to working in pet care. After living in Concord for many years, she relocated her family to Pollock Pines, CA, in 2016, to raise goats and (more) chickens. She has 4 cats and a dog as well. Kim splits her time between the Bay Area and El Dorado County to maintain a close connection with her sitters, her clients and their loving pets. When not working, she loves running, kayaking, mentoring other pet sitters and exploring El Dorado Wine Country. Links: Episode 153: www.petsitterconfessional.com/episodes/153 Episode 176: www.petsitterconfessional.com/episodes/176 Episode 279: https://www.petsitterconfessional.com/episodes/279 Email Kim: Kim@staffingstrings.com Website: www.apronstringsonline.com/ Facebook for Aprondtrings: www.facebook.com/ApronstringsPS/ Facebook for Staffingstrings: https://www.facebook.com/PetSitterHiring Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet National Association of Professional Pet Sitters www.petsitters.org | |||
| 420: Balancing Data and Intuition when Making Decisions | 11 Sep 2023 | 00:23:44 | |
How should you use data when making decisions in your business? Data and quantitative information provides invaluable surety when we look to solve problems in our business. However, there are limitations to the accuracy and applicability to the data we collect. Ultimately, we are at the interplay of facts and figures and emotions with our customers. We break down how this impacts making good decisions and practical applications to use today! Main Topics:
Main Takeaway: Data and metrics should be used in conjunction with your insight to make well-rounded decisions. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 419: Selling the Gap with Rachelle Steele | 06 Sep 2023 | 01:01:41 | |
How do you sell your services to potential clients? While many of us believe that our service quality speaks for itself, many clients will have additional questions or needs that we must address. With 30 years of high-end retail experience, Rachelle Steele, owner of Loving Arms Pet Services, shares insights into guiding clients through the purchasing process. Rachelle explains how to ask good questions to better understand how you can serve your client and how using the Platinum Rule can help you meet your clients' needs. Main topics
Main takeaway: Asking probing questions allows you to better understand where your services fit in with the client’s needs. About our guest: I have always had a profound connection with animals, particularly those who are shy, sick, or injured. Driven by my passion for animals, I founded Loving Arms Pet Services (LAPS). As an animal rescuer specializing in caring for animals with special needs, I recognized the significant challenge of finding a trustworthy caregiver to look after them while I took a vacation or had some time away. This realization motivated me to establish my own business, offering pet care services to enable others to take breaks without worrying about their pets' well-being at home. I hold a deep affection for all animals, but I have a special place in my heart for seniors and those with special needs, such as blindness, deafness, or health issues.My approach involves taking the time to truly understand each animal's unique personality, needs, and desires. To achieve this, I actively listen to their communication cues and ensure they receive the utmost care and attention. While pet owners are away, I believe it is crucial to keep them updated regularly, whether through messages, pictures, or short videos, to provide peace of mind. Putting myself in the customer's shoes is a priority for me, as I strive to create a relaxing experience for them during their time away. My expertise in positive-based training methods allows me to determine what motivates each dog and effectively communicate with the family to meet their specific needs and requirements. I understand that dogs communicate and comprehend differently from humans, and my goal is to bridge that gap and facilitate a harmonious relationship between the pets and their families. My experience working in animal rescue for over 25 years has exposed me to a diverse range of dogs with various backgrounds and issues, granting me valuable insights and tools to work effectively with them. Additionally, I actively support foster and adoptive homes, enabling me to provide expert guidance on the best approach for their pups' well-being. I firmly believe that there is no "one size fits all" training or care plan, and my approach is tailored to each individual pet's unique circumstances. I am eager to extend my services to pet owners from all walks of life and to assist in caring for animals throughout all stages and ages of life. Links: Platinum Rule: https://amzn.to/3DllXmc loving-arms-pet-services-llc.business.site https://nextdoor.com/pages/loving-arms-pet-services-kansas-city-mo/recommend/ https://www.facebook.com/lapsforpets Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don’t know where to turn.💜🐾 Subscribe now at https://www.youtube.com/@peacefulpetmusic
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| 418: Putting in Hard Work | 04 Sep 2023 | 00:20:37 | |
How does continually taking shortcuts in your business hurt you in the long run? While it may seem like a good idea to go after “tips and tricks” or “hacks” to overcome obstacles, you end up cheating yourself out of learning opportunities and confidence building. We break down several elements as to why tackling hard things is good for you, and how to know the difference between a hard task and a hardship in your life. Main Topics:
Main Takeaway: If you do the hard work, not only will you reach your goal, but you'll also have built up a huge amount of skills, knowledge, and experience that helps you continue to build and grow faster and faster!
ProTrainings: For 10% off any of their courses, use CPR-petsitterconfessional Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates | |||
| 417: Lost Pet Rescue and Prevention with Annalisa Berns | 30 Aug 2023 | 01:00:00 | |
What will you do if an owner’s pet escapes? When seconds count, planning and preparation are your best friend. Annalisa Berns, The Pet Detective, walks us through common ways dogs and cats go missing and explains the simple steps we can take to prevent that from happening. She points out that the normal behaviors we expect are replaced with more unpredictable ones once the pet goes missing. Annalisa speaks on the methods to recover a missing pet, and reminds us to get helps as soon as possible. Main topics:
Main takeaway: Start planning and training today to both prevent a lost pet, and recover a lost one. About our guest: Annalisa Berns, is the owner of Pet Search and Rescue and Pet Search and Rescue Investigations. She dreamed of working with animals from a young age. Annalisa found her life’s work when she read Kat Albrecht’s book, “The Lost Pet Chronicles.” She is passionate about educating people about how to bring their lost pets home. On a lost pet case Annalisa usually works 2-3 Search Dogs. She also coaches people how to find their lost pets. She is a licensed Private Investigator in California and Florida. She has also completed California Association of Licensed Investigator training NLITE. Annalisa helps train Search Dog Handlers to help find lost pets. She was a guest speaker at the Western States Veterinary Association twice and the American Veterinary Medical Association conference. She completed FEMA training with the Emergency Management Institute in Animals in Disaster: Awareness and Preparedness and Animal in Disaster: Community Planning. In 2023, she presented two mini sessions for Pet Sitters International. She also completed Introduction to Animal Psychology Certificate on Pet Behavior. Links: https://www.petsearchandrescue.com https://www.instagram.com/petsearchandrescue/?hl=en https://www.facebook.com/PetSearchAndRescue training on calming signals for dogs: https://pethelpful.com/dogs/Dog-Behavior-Understanding-Dog-Calming-Signals Phone: 310-880-8268 Kat Albright: https://www.missinganimalresponse.com Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet National Association of Professional Pet Sitters www.petsitters.org
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| 416: How to Become Irreplaceable | 28 Aug 2023 | 00:24:49 | |
Are you irreplaceable to your clients? Today, we dive into the concept of becoming "irreplaceable" and how to stand out so your clients stick with you. We stumbled upon a great quote by the legendary Coco Chanel, which we use to dissect what makes a brand or service not only unique but also indispensable. We break down our three elements of differentiation – Expectations, Experience, and Expertise – and provide some actionable steps on how to make your business truly unforgettable. Main Topics:
Main Takeaway: True differentiation isn't just about being different, but being different in ways that matter to your clients. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 514: The Tech Revolution in Pet Care | 05 Aug 2024 | 00:20:58 | |
How are you using technology in your business? Technology continues to evolve, profoundly impacting the pet care industry. Staying adaptable is essential for integrating new tools like online booking systems, GPS tracking, and smart pet feeders, which enhance our services and client transparency. Beyond using technology in our business, we must guide clients in appropriately using these innovations with their pets. Automation of routine tasks allows us to focus more on socialization and personalized care, improving pets' well-being. Embracing these changes elevates the quality of service and strengthens the bond between pet sitters, pets, and their owners. Main topics:
Main takeaway: Technology continues to revolutionize the pet care industry, enhancing how we operate our businesses and care for pets. Links:
Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 415: Fostering Relationships Through Your Software with Mike Grenier | 23 Aug 2023 | 00:59:36 | |
What drives close relationships in your business? We should view everything we do as an opportunity to foster relationships with our clients, including our software. Mike Grenier, co-founder of Time to Pet, joins the show to share how they prioritize problem-solving. Mike emphasizes the importance of adhering to guiding principles while not being afraid to pivot in response to market changes. He describes the process of building a niche business and how his early days running a pet sitting business with his wife influenced their approach to software. Main topics
Main takeaway: One of the best ways to improve is to get critical feedback. About our guest: Mike is the co-founder of Time To Pet, a pet sitting software Trusted by over 3,000 of the world's most successful pet care companies. Since launching Time To Pet in 2015, they’ve helped pet care businesses generate well over $1 Billion in revenue. In 2022 alone, there were over 10.8 million pet care events scheduled on Time To Pet for over 308,000 pet parents and nearly 500,000 pets. Mike is incredibly proud of the fact that Time To Pet helped pet care pros receive over $12.2 million in tips last year. Mike’s background is as a pet sitting business owner. He previously owned a pet care company based in Austin, TX with his wife. They sold their pet sitting business in 2017 and still live in Austin. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials | |||
| 414: Dealing with Self Doubt | 21 Aug 2023 | 00:23:19 | |
Have you ever experienced self doubt? It can come from many areas; lack of information, conflicting information, or internal conflicts of beliefs and values. As a business owner, we’re required to do hard things in our business, which means we’re likely to encounter doubt and insecurity more often. We break down the relationship between fear and doubt and how to keep moving forward. Doubt doesn’t have to mean the end of anything. It should act as a trigger to do something different or seek out help. Main topics
Main takeaway: Doubt is natural, but it's crucial not to let it paralyze you. Instead, use it as motivation to prepare, plan, and persevere. And always remember: Everyone has faced setbacks and doubts themselves from time to time; what sets them apart is how they respond. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 413: Navigating CRMs with Dom Hodgson | 16 Aug 2023 | 01:08:31 | |
What is a CRM and how can it help your business? As the marketer of your business, you’re in charge of finding ways of getting your business in front of more people and connecting them to the right services. A CRM (Customer Relationship Management) allows you to supercharge how you interact with your existing and potential client. Dom Hodgson, The Pet Biz Wiz, joins the show to break down how to make the most of a CRM and find the hidden money in your business. Dom explains what a quality CRM can actually do, how to communicate with your clients, and help you understand your clients better. Main topcs
Main takeaway: You are the marketer of the business, so make the most of it with a CRM! About our guest: Dom Hodgson was born in Sunderland , in the North East of England in January 1978. He left school at 16 and began a career as a singer and dance teacher before getting a 'proper job' as sales rep for a tobacco company. 10 years later he fancied a change and launched a dog adventure business called Pack Leader Dog Adventures. From there he got into dog training which eventually led to his online and offline dog training program and the launch of his Amazon bestselling, highly acclaimed book 'How to Be Your Dogs Superhero'. The year after Dom penned Walk Yourself Wealthy, which shows pet business owners how to turn their passion for pooches intoa profitable business. In 2018 Dom wrote his third book 'Worry Free Walks: How to transform your dangerous, difficult and devilish dog into a problem free pooch that your proud to take to the park. The latest book 'Worry Free Walks' is the first in a 5 book series that aims to fill the knowledge gap for dog owners who love their dogs dearly, but have no control over them. He lives in Sunderland with his wife Beth, two sons, Alex and Toby, and Barry (the Dogue de Bordeaux) and Sidney (the Cocker Spaniel). In no particular order he loves red wine, ballet, HBO television shows, cheese, baking bread and chillaxing at the park with his dogs and a Jack Reacher book. Links: Free Copy of Walk Yourself Wealthy Dom was also on episode 151, episode 112, & episode 259 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
National Association of Professional Pet Sitters | |||
| 412: 4 Lessons From 4 Years of Podcasting | 14 Aug 2023 | 00:37:14 | |
We just celebrated four years of podcasting! We can’t believe where the time has gone. What started off as a to share from our experiences quickly turned into a while of showcasing the amazing people working in the pet industry. We’ve been honored to share their stories and learn from the best of the best. We break down four lessons we’ve learned and how they’re impacting our own business, and the importance of tackling big problems. Main topics
Main takeaway: Your mindset will set your ability to take on challenges and tackle new information! Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates
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| 411: Transitioning from International to Local Pet Care with Kelly Hayes-Raitt | 09 Aug 2023 | 00:51:58 | |
When making big decisions, it's important to gather new information and seek out novel experiences in order to fully understand the situation before moving forward. In this episode, Kelly Hayes-Raitt, known as the HouseSit Diva, shares her experience of using international travel house and pet sitting to find a new place to live. By experimenting across different cultures and lifestyles, Kelly emphasizes the importance of embracing each step as an opportunity to grow and learn. She also discusses how she transitioned from being a free house and pet sitter to offering a paid service in her new hometown, and how this change has affected client expectations. Whether you're planning a business shift or a major life change, new experiences can teach you a lot! Main topics
Main takeaway: Big changes take a lot of time and new information! About our guest: Kelly Hayes-Raitt admits she sleeps around. Usually with animals. As a full-time housesitter and traveler for the past decade, she’s learned a thing or two about housesitting and shares her knowledge and experience in her popular book How to Become a Housesitter: Insider Tips from the HouseSit Divaavailable in soft cover or Kindle at Amazon (http://amzn.to/2hlj7UP) or ebook on her web site (www.HouseSitDiva.com). Before nomading, Kelly reported live from Iraq during the early weeks of the U.S.-led invasion. Her journalism has won several literary awards and has been widely published in anthologies. Lately, she’s turned her energy toward helping other writers get their books jumpstarted. Her coaching clients call her “inspiring,” and students in her workshops rave about her unique teaching techniques. Learn more about working one-on-one with Kelly at www.JumpStartMyBook.org. Links: Episode 009: https://www.petsitterconfessional.com/episodes/009-interview-with-the-house-sit-diva Episode 016: https://www.petsitterconfessional.com/episodes/kelly-is-back Episode 020: https://www.petsitterconfessional.com/episodes/020-new-starts-with-the-house-sit-diva Episode 027: https://www.petsitterconfessional.com/episodes/026-fostering-relationships Episode 035: https://www.petsitterconfessional.com/episodes/035-housesitting-in-the-time-of-coronavirus Episode 091: https://www.petsitterconfessional.com/episodes/091-coping-with-the-unexpected-with-the-house-sit-diva Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
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Time to Pet
Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don’t know where to turn.💜🐾 | |||
| 410: Finding Creative Flow | 07 Aug 2023 | 00:24:52 | |
How do you stay creative? As a busy business owner, our ability to be and stay creative is critical to the longevity of our business. Unfortunately, we often find ourselves unable to reach creative flow and end up sticking to the same old same old. We break out ways in which creativity is essential to your business (it’s WAY more than social media posts). We also share the common reasons we find it difficult to be creative and 3 strategies you can use to start overcoming them today. Main topics
Main takeaway: Strike a balance between daily responsibilities and creative growth, foster community engagement, and cultivate a creative approach to problem-solving, which aligns your business with creative aspirations. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 409: Growing the Pet Care Industry with Jamie Migdal | 02 Aug 2023 | 00:45:30 | |
Do you see yourself as playing a vital role in the health of the pet care industry? To ensure a robust future, we can all be ambassadors for professional dog walking and pet sitting. Jamie Migdal, founder of Fetchfind!, joins the show to share her vision for the future of pet care. From collaborative approaches to pushing the limits of our own education, Jamie believes we can all make our mark on the legacy of pet sitting. She also discusses how in order to decrease competition, there needs to be an increase in the consumer base. By being advocates for pet owners, we help bring more people, pets, and profits to our businesses. Main topics
Main takeaway: There is room for creative pet care - be inventive with loving care! About our guest: Entrepreneur, CEO and Founder with more than 25 years of experience in all aspects of pet industry, including technology, business development, client services, pet care, marketing, and management. Dedicated to further professionalizing the pet care industry via technology and education. Thanks to founding four startup companies in the pet industry and working hands-on with tens of thousands of clients, Jamie is a thought leader and expert in entrepreneurship and canine behavior. Links: David Letterman & Bill Gates: https://www.youtube.com/watch?v=fs-YpQj88ew Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
Pet Perennials
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| 408: Repurposing Your Content | 31 Jul 2023 | 00:28:12 | |
What do you do with old content? As a busy business owner, your time is precious! You pour a lot of effort into creating content or gaining media attention, so don't waste it! Thankfully, there are many ways to repurpose existing content. From infographics to webinars, highlights to short videos, a single piece of media can be transformed into new methods for targeting market segments, raising your profile, and demonstrating your value. Main topics:
Main takeaway: The key to successful content repurposing is understanding your audience on each platform and tailoring the content to suit their preferences and the platform's unique characteristics. Links: https://www.petsitterconfessional.com/episodes/408 https://www.petsitterconfessional.com/episodes/246 https://www.petsitterconfessional.com/episodes/334 https://www.petsitterconfessional.com/episodes/336 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates
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| 407: Bookkeeping Mindset with Anne-Marie Kaden | 26 Jul 2023 | 01:15:55 | |
Are you a numbers person? Whether you’d describe yourself as one or not, you run a business, so understanding your numbers is critical! Some people think it’s too complicated, others may have an emotional block to diving into them, but the fact remains that you will struggle to make sound decisions without drilling into your books. Anne-Marie Kaden, owner of Tiny Paws Pet Sitting & Tiny Paws Book Keeping, joins the show to share her passion for bookkeeping. She walks us through how good record keeping and number crunching helped her own pet sitting business, and why even knowing a little can be game changing for you. Anne-Marie discusses the different accounting methods, how to choose the right one for you, and even some best practices for using accounting software. Main topics:
Main takeaway: Your mindset matters, even when it comes to your accounting and bookkeeping. About our guest: Anne-Marie Kaden has been involved in animal and pet care all of her professional career. She built and ran a successful pet sitting business in North Carolina from scratch to six-figures in just five years. She sold her first business in 2022. Anne-Marie knows and understands the pet care industry intimately and is now operating her second pet sitting business, Tiny Paws Pet Sitting in Colorado alongside her bookkeeping operation. She holds a BS in Animal Science from Virginia Tech, which provided structure to what has become her life’s work. Anne-Marie has worked in both small- and large-animal veterinary hospitals, managed private equestrian barns, taught riding lessons, and worked on ranches as a wrangler and trail guide. She and her family relocated to Monument, CO in July 2022 from North Carolina seeking bigger mountains and a more active lifestyle. Her husband, two kids and their canine partner, Percy, enjoy being outside, hiking, camping, and kayaking. Links: annemarie@tinypawsbookkeeping.com https://tinypawsbookkeeping.com https://tinypawspetsitting.com https://www.linkedin.com/company/tiny-paws-bookkeeping https://www.instagram.com/tinypawsbookkeeping/ https://www.facebook.com/tinypawsbookkeeping Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
Pet Perennials
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| 406: Making the Most of Media Exposure | 24 Jul 2023 | 00:21:02 | |
How can you make the most of unexpected media exposure? We were recently asked to be on a local TV program to talk about our business, so on this episode, we discuss how you can make the most of unexpected media exposure. We also share why you need to be intentional with your business interactions, connect others with your message, and understand that your business is highly visible in your community. Main topics:
Main takeaway: As a business, your actions, posts, and responses are seen by other people, so always be professional. Links: https://www.petsitterconfessional.com/episodes/188 https://www.petsitterconfessional.com/episodes/276 https://www.petsitterconfessional.com/episodes/372 https://www.petsitterconfessional.com/episodes/382 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 513: Navigating Client Expectations with Heather Scott | 31 Jul 2024 | 01:00:44 | |
Are clients' expectations driving your pet care business to the brink? In this episode, Heather Scott, owner of Heather’s Pet Care, delves into the challenges of managing unrealistic client demands and the impact Covid lockdowns continues to have on their expectations. She shares her journey of phasing out overnight services due to financial and legal constraints, highlighting the importance of setting boundaries and clear communication. Heather also discusses her refined hiring process and the significance of realistic job previews for new staff. Finally, she emphasizes the value of community engagement and local networking in building a loyal client base and adapting to industry changes. Main topics:
Main takeaway: Adapting to industry changes is essential for growth. About our guest: It started when my dad decided to get my family a puppy! In 2003, we adopted a mini Shih Tzu and she quickly became the highlight of our family. From there, I grew a huge love for animals! Back in 2013, I got a phone call asking if I could help out a family friend with her multiple pets for two weeks. After meeting me, the owner's took a leap of faith to travel around the world and leave me with their pets. Once they got home, they couldn't have been happier! Shortly after, I decided to take my love for animals and turn it into a business. Being around animals is the highlight of my day! Links: Previously on: https://www.petsitterconfessional.com/episodes/031-heather-scott Email: info@heatherpetcare.com Instagram: heatherpetcare Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet | |||
| 405: Thriving Through an Emergency with Amy Sparrow | 19 Jul 2023 | 01:04:05 | |
What kind of emergencies are you prepared for? While we may focus on natural disasters, lost pets, or medical emergencies, what about you? After going through a severe medical emergency, Amy Sparrow had to make drastic changes to her business, Fur Kid Sitting & Services. Amy shares how having a multi-year business plan allowed her to accelerate a brand new business structure. From growing a network, to addressing your personal risks, Amy stresses the importance of getting a plan in place today. She also explains why it’s critical to give back to the community. Main topics:
Main takeaway: A ‘knock on wood’ policy is one you hope to never use, but will be glad you have it if the need arises. About our guest Amy Sparrow is the president of the National Association of Professional Pet Sitters and owner of Furkid Sitting and Services. She began her business in 2013 to provide quality, loving care for animals in her community. Amy is a volunteer with a local animal rescue and has been fostering animals for over a decade. She understands the importance of providing continuity of care for both pets and their owners, and strives to create a stress-free environment for all her clients. When she's not caring for animals, you can find her cheering on her favorite sports team or spending time with her furkids and friends. Links: https://www.facebook.com/furkidsitters/ https://www.instagram.com/furkidsitter/ Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don’t know where to turn.💜🐾 Subscribe now at https://www.youtube.com/@peacefulpetmusic
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| 404: Communicating in Stressful Situations | 17 Jul 2023 | 00:26:54 | |
How do you handle stressful situations? From acute to chronic, we encounter all sorts of situations in running our business. As a business owner, we’re obligated to not just take care of stressful situations and emergencies, but also communicate and help others through it as well. We break down how to cope with stress in the moment. We give several strategies for effective communication and also how to plan for after the emergency is taken care of. Main topics:
Main takeaway: Planning isn’t just for the moment of stress/emergency. It’s also for the countless moments afterwards that you have to be ready for. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates
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| 403: Business Exit Planning with Joshua Winterswyk | 12 Jul 2023 | 00:42:41 | |
Podcast Disclosure Advisory services offered through RPA Wealth Management, a registered investment advisor. Content provided for informational purposes only. It should not be construed as an offer to buy or sell, or a solicitation of an offer to buy or sell securities. A professional financial advisor should be consulted before implementing any investment strategy. Do you have an exit plan from your business? While it may feel like you’ll be working for the rest of your life, you will stop working eventually. Having an exit plan means taking the time to step out of your business in some way. Joshua Winterswyk, Certified Financial Planner with RPA Wealth Management, shares the strategies for exiting your business well. Josh walks through the various options you have as the business owner. He also discusses why you should build a strong team to guide you through the process. Main topics:
Main takeaway: When should you start planning to exit your business? Today! About our guest: Joshua had planned to study medicine—until a high school economics course changed his mind. That course ignited a passion for personal finance that propelled him to earn degrees in business and finance. After graduating from CSUSB, he launched his career in finance at Citibank—but soon realized it wasn’t quite what he wanted. Though he appreciated the wide-ranging experience the job provided, he wanted to help people more comprehensively than his work allowed. That’s when his mentor and RPA’s founder, Brent Pasqua, reached out to him. Today, Joshua helps clients achieve their goals by offering the comprehensive financial planning he had long envisioned. As an advisor, he helps meet the financial and investment needs of clients, including retirement planning, budgeting, and insurance analysis. He loves the process of putting a plan together that his clients can easily understand and deepened the impact he can have. Joshua attained his CERTIFIED FINANCIAL PLANNER™ designation. Joshua lives in Upland, CA with his wife, Brooke, their son Cruz, and their dogs, Memphis, and Mila. A lover of all thing’s sports, he is a Los Angeles Football Club season ticket holder and a member of the American Outlaws, the supporters club for the U.S. men’s national soccer team. When he’s not cheering on his favorite teams, he and his wife enjoy days in L.A. with Cruz, Memphis, and Mila and trying out new restaurants, breweries, and wineries. FUN FACTS Enjoys the global diversification of his pups, an American Boston terrier and French bulldog. Loves the variability of a dance floor, especially when 80’s are playing. Goes all in for soccer and is an American Outlaw and LAFC season ticketholder. Links: Previously on: https://www.petsitterconfessional.com/episodes/289 https://rpawealth.com/joshua-winterswyk/ The podcast: https://rpawealth.com/podcast/ Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet
Pet Perennials | |||
| 402: Planning the Perfect Visit | 10 Jul 2023 | 00:26:25 | |
How do you plan your visits? While not every visit is the most complicated, every detail still matters. To ensure you don’t miss a thing, and that the client’s expectations are met, preparation is key! We break down the 5 big buckets of information you need from each client. We then walk through the process of turning that information into a well organized (and time budgeted) visit! Main topics
Main takeaway: Preparing doesn’t just help the first time you care for a client, it helps ensure a high level of consistency and quality each time you care for them! Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates
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| 401: How to Retain the Best Clients with Candace D’Agnolo | 05 Jul 2023 | 00:49:41 | |
How do you keep clients coming back over and over? Candace D’Agnolo, from Pet Boss Nation, joins the show to discuss how to create raving fans of your business. Candace breaks down strategies for building long-lasting relationships with clients, and how to help them fall in love with your services. She also shows us ways to increase the perceived value of your business, while anticipating your client’s needs. Finally, Candace encourages us to implement follow-up services as a way to keep clients invested and engaged. Main Topics
Main takeaway: If you approach your clients from a place of service - it’s never selling. About our guest: From failing to scaling, broke to naming her price and selling businesses, and from chained to her storefront to traveling the world, Candace has experienced first-hand the extreme struggles and ultimate successes of pet entrepreneurship since 2004. The one thing she wished she had but couldn't find was a support system of industry peers who believed in community over competition, mentors who could guide her, and a resource for the best marketing ideas around. Candace owned and operated three brick and mortar pet businesses with 27 employees before she turned 30 called Dogaholics. And by the time the recession rolled around in 2010, she was buried in debt--to the tune of $400,000. WOAH. Despite the outward appearance of success, her health, wealth and happiness were so far out of reach, she wondered when she'd ever see them again. But then, the tide changed. She invested in the support she desperately needed from mentors and went on to hit the multiple 7-figure revenue mark. Even after selling three pet businesses, one to Bentley's Pet Stuff and another to Destination Pet (together totaling a multiple 7 figure exit), her proudest moment was actually going from a negative $5,000 in the bank on the regular to three months worth of business expenses saved. It proved she was on the right track and could do anything! Her original brick and mortar retail pet supply stores transformed into multiple revenue streams including retail, grooming, doggy daycare, boarding, training, dog walking, play park memberships, online informational products, books and merchandise. Pet Boss Nation was founded in 2017 because Candace knew the pet industry was craving connection, needed leadership from the trenches and some business secrets to add to all the love of health and wellness knowledge for animals! Having created a community from 0-4,000+ in a short amount of time, Candace and the Pet Boss Nation team now teach business growth strategies through coursework, seminars, private sessions, brand partnerships, one-on-one sessions, and through industry magazine columns, webinars and blogs. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
National Association of Professional Pet Sitters www.petsitters.org | |||
| 400: The Life of a Pet Sitter | 03 Jul 2023 | 00:29:42 | |
What does the life of a pet sitter mean to you? We’re celebrating 400 episodes by reflecting on 5 major lessons we’ve learned about the life of a pet sitter. Pulling from over 200 interviews, we share what it means to be a pet sitter, and the best advice we’ve learned. We’re so thankful for you listening and are so excited for another 400! Main topics:
Main takeaway: Ultimately, the life of a pet sitter is what YOU make it! Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates
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| 399: Running a Multi-Dimensional Business with Susan Morin | 28 Jun 2023 | 01:00:47 | |
What does it mean to run a multi-dimensional business? Not only do you offer a range of services, but you also have a lot going on every day. Susan Morin, owner of Susan’s Pampered Pet Care, shares how she’s piloted a growing business. She discusses how she highlights the strengths of her business to attract her target clients and walks through the balance of running a business to meet her client’s needs, while also enjoying the day to day operations. Main topic
Main takeaway: Sometimes you have to make big changes when you learn a hard lesson. About our guest: I began by working off of apps like Rover, Wag and the exclusive cat app Meowtel. I quickly realized the limitations these apps offer and became so busy that I decided to officially form Susan's Pampered Pet Care, LLC and tweak my business to what I believe works the best with my clients, Molly and myself in mind. I have completed multiple certifications to help expand my knowledge in pet care and also in case of emergencies! I do things differently than a lot of other pet care companies in order to keep your pet's best interest and safety as a top priority at all times. As a pet owner myself that has needed pet care, I realized that pet owners need a compassionate and reliable pet sitter. They need someone who could take their fears away. So in May 2020, I decided to dedicate a full time business to my true passion - animals. I started building my clientele in 2020. I'm so thankful for each and every client I've met since I have formed this company! Even if you only needed me once, I'll never forget your fur babies and the experience each one has taught me. It's been an amazing journey and I look forward to many more years and challenges of what's to come. I have taken care of blind animals and pets with severe anxieties. I will administer meds as needed. I like to build relationships with animals so even if you are looking to board only one time, I want to ensure your pet is comfortable with me. To ensure your pet's best possible comfort level, I offer several pre-boarding visits, as needed, to get them familiar with my home. This will help them feel safe and less anxious in new surroundings when you are away from them and give them added security in your absence. Pets do get more anxious without their owners and also can behave differently in other's homes, so I try to offer something different then the traditional pet sitting most are used to. That's why I offer free meet and greets as well as boarding trials together with my dog Molly to get your pet comfortable. ❤️ Links: Email: susanmorin1001@gmail.com Website: https://susanmorin1001.wixsite.com/susanspamperedpets/ Facebook: https://www.facebook.com/profile.php?id=100083295613432 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet
Pet Perennials
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| 398: Risky Business? | 26 Jun 2023 | 00:28:35 | |
What risks have you taken on in your business? While running a dog walking and pet sitting business is inherently risky, as the business owner you have control over the amount of risk and exposure you take on. We walk through the steps in a risk assessment and the questions to consider as you review the threats to your business. We also share how to know if the mitigation processes you’ve put in place are actually working. Main takeaway:
Main takeaway: Running a business involves inherent risk, we just have to understand it and manage it well. Links: Tiger-rock: https://www.youtube.com/watch?v=xSVqLHghLpw 201: Risk Management and Insurance with Colleen Giles-Harris Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Pet Sitters Associates
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| 397: Implications of Perceived Generational Differences in Your Business with Dr. Michael Urick | 21 Jun 2023 | 00:46:27 | |
Have you struggled hiring and managing employees for your business? One of the most common complaints is the issue of hiring someone from a different age bracket and how they work and communicate. Dr. Michael Urick (Dean of the Alex G. McKenna School of Business, Economics, and Government at Saint Vincent College) discusses the dangers of relying on stereotypes and perceptions, and emphasizes the importance of effective communication and understanding in the workplace. He also addresses the impact of generational differences on internal and external relationships, and offers suggestions for mitigating these risks. We explore the challenges and misconceptions surrounding intergenerational interactions, and encourages us to question our own biases and assumptions. Main topics
Main takeaway: If you have beliefs about generational differences, ask yourself where they came from and understand the dangers those beliefs bring into your business. About our guest: Dr. Michael J. Urick is Dean of the Alex G. McKenna School of Business, Economics, and Government at Saint Vincent College in Latrobe, Pennsylvania (USA) as well as a Professor of Management and Operational Excellence. He received his PhD in Management (Organizational Behavior focus) from the University of Cincinnati. His MBA (focused in Human Resources Management) and MS (in Leadership and Business Ethics) are both from Duquesne University in Pittsburgh and his Bachelor’s degree in Accounting with Management and English minors is from Saint Vincent College. Dr. Urick has taught undergraduate and graduate courses related to organizational behavior, human resources, communication, conflict, organizational culture, operations, and research methods. His research has been widely cited in academic publications as well as in news media outlets such as the Wall Street Journal. Dr. Urick is Six Sigma Green Belt Certified, Diversity Management Certified, a Certified Conflict Manager, Project Management Essentials Certified, and MBTI Certified and is also certified through the Society for Human Resource Management as well as the True Lean program at the University of Kentucky. He is the recipient of an “Excellence in Teaching” award from the Lindner College of Business at the University of Cincinnati, the “Quentin Schaut Faculty Award” from Saint Vincent College, and a “Teaching Excellence” award from the Accreditation Council for Business Schools and Programs among other pedagogical honors. Internationally, Urick was also recognized by the Institute for Supply Management as a “Person of the Year” in the learning and education category. Urick is an Associate Editor of the Journal of Leadership and Management based in Poland, the North American Associate Editor of the Measuring Business Excellence journal, and on the editorial board of Management Teaching Review. He is also the Editor for the “Exploring Effective Leadership Practices through Popular Culture” book series from Emerald Publishing. Professionally, Urick has served on the boards of ISM-Pittsburgh (in various roles including President) and the Westmoreland Arts and Heritage Festival (a top-rated community event). He has also served on the Westmoreland Human Resources Association (a regional SHRM chapter) board in various positions including Vice President. Prior to academia, Urick worked in a variety of roles related to auditing, utilities, environmental issues, and training and development. Through these experiences, Dr. Urick became fascinated with interactions in the workplace and how they might be improved which has influenced his academic career. For fun, Urick enjoys music and, since 1998, has been a semi-professional jazz musician and toured through over a dozen US states while releasing multiple recordings with various ensembles. Links: https://www.stvincent.edu/directory/faculty-staff/faculty/michael-urick.html Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don’t know where to turn.💜🐾 Subscribe now at https://www.youtube.com/@peacefulpetmusic
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| 396: Considerations for Starting a Remote Service Area | 19 Jun 2023 | 00:28:58 | |
What should you consider before expanding to a remote service area? After a few years of trial and error, we've broken down 10 things you should ask yourself before starting in a remote area. We cover everything from planning your logistics to following local licensing and legal requirements. We also share about the biggest struggles we've faced and where you can expect to grow the most as a business owner. Main takeaway:
Main takeaway: This is not for the faint of heart. You have to have a lot of trust in your processes, the people you hire, and ultimately in yourself. If this is something you really want to do, then go for it. Links: Episode 394: How We Expanded to a Remote Location Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 512: The State of Job Sharing | 29 Jul 2024 | 00:20:10 | |
Have you seen an increase in requests to job share? In this episode, we delve into the increasingly common practice of job sharing, where multiple caregivers collaborate on a pet's care. We discuss the reasons behind this trend, such as more pet sitters entering the market and clients seeking cost-effective solutions. We also highlight the challenges, including communication issues and varying standards of care, emphasizing the importance of clear documentation and agreements. Finally, we cover practical advice, stressing the need to know when to trust your gut and when to decline job sharing requests. Main topics:
Main takeaway: It's all about having that continuity of care and how comfortable you are with that. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 395: Self-Care Roundtable | 14 Jun 2023 | 01:24:23 | |
Are you prioritizing self-care? As a business owner, we are often the last to get cared for. The fact is, your business will suffer if you’re not taking care of yourself. Michelle Kline (DogCo Launch), Doug Keeling (Bad to the Bone Pet Care), and Dan Reitman (Dan’s Pet Care) share their journeys and struggles to learn what self-care means to them. Your health, and the health of your business, depend on you operating at your best. To do this, the roundtable encourages us to not numb the struggles and instead seek professional help and healthier ways of dealing with stress. They also walk through what “work-life” balance actually is and how to find your priorities. Main topics:
Main takeaway: If you're not taking care of your needs, you're not going to be operating at your fullest capacity. About our guests: Michelle Kline Michelle Kline is the classic example of dog fanatic turned dog professional. A lifelong devotee to dogs, Michelle entered into the industry in 2017. Michelle is now the owner of Venture Dog Walking - an on demand daily dog walking company in Winston Salem, NC - and DogCo Launch - a consulting company helping other pet care businesses grow and scale. When she's not pursuing business opportunities, you can find Michelle and her husband hiking with their two dogs, Winston and Ronin, or trying different breweries across the state. Daniel Reitman I am incredibly grateful and amazed to look back on the journey that this business has taken me on. I have been fortunate enough to surround myself with an amazing team of staff and I have been able to create wonderful relationships with my clients. My mission with this business has always been to provide pet owners with someone who is reliable, trustworthy and caring to care for their pets, and I am incredibly honored to have been given the chance to do so for so many people within my community for so many years. I look forward to many more years of providing the best quality pet care for your pets. Dan’s Dog Walking and Pet Sitting website Doug Keeling Doug Keeling in the Owner and founder of Bad to the Bone Pet Care, Vice President of the Florida Pet Services Association, and Founder of the Northeast Florida Pet Professionals Network. Over the past six years, Doug has built an award winning team of in-home pet care professionals across Northeast and Central Florida. Bad to the Bone Pet Care is currently a team of 30 pet sitters and dog walkers offering fully customizable personable care and is constantly growing. It is Doug's goal to show the pet care community, and the world, that through compassion and love we can truly make a difference. Be sure to follow him on Facebook, Instagram, and his blog to follow his teams progress as we continue to expand. Feel free to email him any questions you may have about starting and growing a pet care business. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet National Association of Professional Pet Sitters
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| 394: How We Expanded to a Remote Service Area | 12 Jun 2023 | 00:42:35 | |
Have you ever wanted to start a remote location for your business? We share our experiences two years into our experiment with our business. We needed a way to grow our business, and found a remote location fit exactly what we needed. From our struggles hiring and training the right staff, to managing an office and learning a brand new city, there was a lot we had to learn. We’ve changed our entire operations and many of our policies to meet the new challenge, and give insights into how that went for us. Main takeaway:
Main takeaway: You CAN start a remote location for your business, but it starts with you getting prepared and ready to put in the work. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Florida Pet Services Association. Register for the 2023 Summit TODAY! | |||
| 393: Working From Your Passion with Stephanie Brown | 07 Jun 2023 | 01:02:25 | |
How do you know it's time to bite down and go 110% to make your dream a reality? We all find our own motivating forces in our lives. For Stephanie Brown, owner of Happy Trail's Pet Sitting & Dog Walking Services, she found her motivation in her family. She shares how her business has evolved and how it wasn't always easy to leave services behind. Stephanie focuses on client education and fostering relationships through a personal touch. She also gives great advice around implementing a power hour to stay organized in your business and how she's navigated bringing on a manager in her business. Main topics
Main takeaway: You have to keep taking care of business while you’re trying to gain business. About our guest: Stephanie Brown was born with a passion for animals which was instilled by her mother at a young age. Always having family pets to love and horses to care for she knew from an early age she’d spend her life devoting herself to loving and caring for pets After traditional college, she found herself back with animals and pursuing a career as a Large Animal Veterinary Technician with one of the country’s top Equine Vet’s. After some time, she found herself caring for patients whose owners had a planned trip coming up and had an “unexpected” pet emergency…so she found a niche, not only her skill set as a vet tech, but to be able to help the “humans” in those pets’ lives, to comfortably leave with ease knowing their pets were getting the best care. Providing the personal touch and keeping both pets and owners happy is when Happy Trails came to life!! Originally started in 2002, as Happy Trails Professional Pet Sitting & Equine Services, the main focus was special needs pets and a strong presence of horse care in every aspect. Over the past two decades, Stephanie has transformed Happy Trails, now known as Happy Trail’s Pet Sitting & Dog Walking Services, into one of the county’s top Professional Pet Sitting and Dog Walking service providers. The company’s primary focus has now shifted to mostly Dogs and Cats and Hobby Farm care, always eager to help the special needs pets. Winning several prestigious awards including Next Doors Top Company and Morris County’s Best Of awards to name a few! Community care and support is super important and a huge reason for Happy Trails Success, so giving back any way possible is always the goal from providing baskets for tricky trays, supporting local sports teams, dropping off donations for our local food pantry and giving back to our local rescues whenever possible! Stephanie’s goal is always to provide the best, most professional and loving care and has created an amazing team of pet care professionals that go above and beyond for every pet every time! Happy Trail’s Team culture is heavy on Happiness…as happy team happy pets!! Stephanie is proud to live and work in Long Valley NJ with her two boys, Zac and Patrick and her husband of 15 years, Alex!! When she isn’t working in the office or out in the field caring for pets, she enjoys hiking with her rescue pups or competing in Agility with her rescue westie Grayson! Links Her website: https://happytrailsprofessionalpetsittingllc.com/ Her email: steph@happypetsitting.org Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials
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| 392: Finding P.R.O.F.I.T in Your Business | 05 Jun 2023 | 00:28:44 | |
Are you profitable in your business? More than just finances, truly being profitable is about finding balance and building relationships when running your business. We break down the six aspects of being profitable and the major roadblocks to achieving them. From vague mission statements to your pricing structure, there’s a lot that could be holding you back. Main topics
Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Florida Pet Services Association. Register for the 2023 Summit TODAY!
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| 391: Finding Your Balance with Renée Stilson | 31 May 2023 | 01:08:49 | |
What does it mean to live a balanced life? Finding balance as a dog walker and pet sitter is one of the most crucial aspects of running a thriving business, and maintaining personal well-being. Renée Stilson, former owner of Home Sweet Home Pet Care LLC and now The Balanced Sitter, draws on her 23 years of experience in the industry to share the lessons she learned. She discusses how she had to adapt her business multiple times, and how pet sitters and dog walkers are true ambassadors to their communities. Renée also reflects on how she knew it was time to retire, and how she's found a new way to live since hanging up her shoes and leash. Main topics
Links: Her Book! https://amzn.to/3xEbfEs https://reneestilson.com https://www.facebook.com/thebalancedpetsitterGive us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters
Time to Pet Pet Perennials | |||
| 390: The Process of Self Coaching | 29 May 2023 | 00:29:42 | |
Summary What is your process when you encounter a problem in your business? Whether it’s client problems or administrative concerns, you first have to ask yourself a series of questions about how you’d like to solve them. Self coaching is the process we all go through when we take time to process a problem or question, before reaching out for help. We break down common questions, and a multi-step process to coach yourself through. Main topics
Main takeaway: Planning is beautiful, but if it just sits on the table, it’s useless. Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Florida Pet Services Association. Register for the 2023 Summit TODAY! | |||
| 389: Live Life Full and Happy with Morgan Weber | 24 May 2023 | 01:06:19 | |
How do you delight your clients? To delight your clients, you must first find delight and joy in the services you’re offering. Morgan Weber, owner of Lucky Pups Adventure, joins the show to talk about how living a fulfilling life in the present is crucial rather than waiting for some future event to happen. She explains how taking the time to appreciate the little things in life and finding joy in even the most mundane tasks is essential. She discusses how to ensure customer satisfaction by finding delight in the services you offer. Then stress the importance of treating every client with the utmost care and attention to detail, which can lead to word-of-mouth referrals and long-term client relationships. She also gives advice on how to grieve the loss of a client’s pet and how to work closely with a significant other in your business. Main topics:
Main takeaway: Prioritize joy, flexibility, and personal growth in both personal and professional lives. About our guest: Morgan Weber is the founder of Lucky Pup Adventures in Sioux Falls, South Dakota. After her previous career left her burnt out and unsatisfied, Morgan spent the last 10 years growing their pet care business and was chosen as the PSI 2022 Pet Sitter of The Year. Morgan believes in serving with exceptional, authentic customer service while still creating a great life for her and her team. She founded Memory Flame remembrance candles in 2020 after the death of her young dog left her trying to heal her broken heart. Morgan wants to embolden other Pet Professionals to lead full, happy lives. She encourages pet professionals to build businesses that allow them to live life more like the pets they serve: with joy, enthusiasm, and time for their favorite things. Links: Profit First: https://amzn.to/3lseUCv The Gap and The Gain: https://amzn.to/3K7bE9V The Five Invitations: https://amzn.to/3KaMbfP https://www.instagram.com/morganandenasweber/ https://www.instagram.com/theaquariumkeepers/ https://www.instagram.com/_luckypup/ https://www.instagram.com/memoryflame.co/ Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet National Association of Professional Pet Sitters www.petsitters.org
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| 388: AI Deep Dive For Your Business | 22 May 2023 | 00:32:58 | |
What can AI do for you and your business? Even though we're still in the early days of AI development, many practical and powerful applications are already available for use. We'll outline five ways we're integrating AI into our business operations to regain time and streamline our processes. From creating images to drafting policies, AI has the potential to enhance many aspects of the businesses we run. Main topics
Main takeaway: No matter what you get back from AI, have a back and forth with it to make it exactly what you want, and then double check it and make it your own! Links: Previous episode on AI: www.petsitterconfessional.com/episodes/356 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates Florida Pet Services Association Visit: https://flpetassociation.org | |||
| 387: Good Will is Good PR with Remy Bibaud | 17 May 2023 | 00:51:13 | |
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Peaceful Pet Music - Calm Music for Pets 🎶💜 From peaceful melodies to soothing nature sounds, this channel is your go-to spot when your pet is anxious and you don’t know where to turn.💜🐾 Subscribe now at https://www.youtube.com/@peacefulpetmusic Summary" What does having good PR mean to you? Many times we use customer relations and public relations interchangeably, but this is limiting our ability to have a wider impact in our community. Remy Bibaud, co-owner of Pet Perennials, joins the show to share how to foster public relations and use it to your advantage. Remy walks through the major points of cultivating high quality experiences with your business, and the role you play in guiding that. She also shares how she stays ahead of understanding her client’s needs. Main topics:
Main takeaway: A high quality customer experience is when both you and the client are happy with the transaction. About our guest: Remy is a two time Entrepreneur who started her first business in 2003 and sold it in 2014 the same year she Co-founded Pet Perennials. with Lori Davidson. She is a dog mom to a 7 year old black Labrador named Harley, a rescue she adopted in 2015 at a shelter event that Pet Perennials sponsored. She was inspired by the love and loss of her dog Olive to co-found petperennials.com so businesses and consumers could easily send thoughtful personalized gift packages directly to people with broken hearts. Links: Email: remy@petperennials.com Website: https://petperennials.com Phone: 1-855-573-3887 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com | |||
| 386: Embracing The Hard Work | 15 May 2023 | 00:21:29 | |
Every day we do work that both directly and indirectly makes us money. The dog walks, grooming, pet sitting visits, and training are all pretty straightforward in that when we perform those tasks, we get paid for them. But what about the other work? How do we find the motivation to keep doing it, and doing it well, even when we don’t get paid directly for doing them? Main topics
Main takeaway: Focus on the fact that you’re bringing value to your business through your effort, which will pay off financially! Links: Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 511: From Numbers to Strategy with Anne-Marie Kaden | 24 Jul 2024 | 00:59:24 | |
How do you navigate the financial uncertainties of running a business? Anne-Marie Kaden, from Tiny Paws Bookkeeping highlights the importance of regularly monitoring financial health and utilizing key performance indicators (KPIs) to ensure your business adapts and thrives in changing markets. She emphasizes managing labor costs effectively, planning for cash flow variations, and leveraging historical data to make informed decisions. Through strategic financial management, business owners can better prepare for seasonal fluctuations and unexpected expenses, ensuring sustainability and growth. Anne-Marie's insights offer valuable strategies for maintaining financial stability and maximizing profitability in any economic environment. Main topics:
Main takeaway: When I talk about financial health, it's really in terms that are very specific to you, as a business owner, not necessarily the industry as a whole. About Our Guest: Anne-Marie Kaden has been involved in animal and pet care all of her professional career. She built and ran a successful pet sitting business in North Carolina from scratch to six-figures in just five years. She sold her first business in 2022. Anne-Marie knows and understands the pet care industry intimately and is now operating her second pet sitting business, Tiny Paws Pet Sitting in Colorado alongside her bookkeeping operation. She holds a BS in Animal Science from Virginia Tech, which provided structure to what has become her life’s work. Anne-Marie has worked in both small- and large-animal veterinary hospitals, managed private equestrian barns, taught riding lessons, and worked on ranches as a wrangler and trail guide. She and her family relocated to Monument, CO in July 2022 from North Carolina seeking bigger mountains and a more active lifestyle. Her husband, two kids and their canine partner, Percy, enjoy being outside, hiking, camping, and kayaking. Links: annemarie@tinypawsbookkeeping.com https://tinypawsbookkeeping.com https://www.linkedin.com/company/tiny-paws-bookkeeping https://www.instagram.com/tinypawsbookkeeping/ https://www.facebook.com/tinypawsbookkeeping Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials | |||
| 385: Promoting Professionalism with the Florida Pet Services Association | 10 May 2023 | 00:34:35 | |
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet Pet Perennials
Summary What does it mean to lend your voice to the pet care industry? Being involved in a local professional organization provides you with so many benefits, and allows you to be part of the conversation around raising the bar in the industry. Sometimes, there isn’t a local organization to join, so you have to start your own. Today, we’re joined by the Board of Directors of the Florida Pet Services Association. Savanna Westwood, Doug Keeling, Amber Van Denzen Suarez, and Heidi Lewis-Pracko explain why it was important to have a local organization and how it helps the industry be better. From setting the standard, to providing locally relevant educational and networking opportunities, they share about their upcoming Summit as well. Main topics:
Main takeaway: You get out what you put into a professional organization, and there’s many ways to serve to make the industry better. About the Florida Pet Services Association Florida Pet Services Association is a 501C3 comprised of companies that provide professional pet services in Florida. All members of FPSA are required to be a legal business, and be insured. About the Board of Directors: Savanna Westwood - President “Hello! I am Savanna Owner and Founder of The Savvy Sitter, Pet Sitting and Dog Walking, LLC. I have grown up with animals all my life and enjoy spending time with them. I have lived in the Winter Garden and Windermere Area for over 30 Years. Though I do not have any animals myself, I love taking care of them and giving them the cuddles, playtime, and treats they deserve. I am an active equestrian, big dogs and horses do not frighten me. When I am not taking care of your Fur Friends, you can find me reading, practicing archery, riding, and figuring out ways to provide additional and great services to our clients!” Doug Keeling - Vice President “I’m Doug the Dog Guy, and I’m the owner and founder of Bad to the Bone Pet Care. I began pet sitting and dog walking in the Fall of 2013 because I missed my childhood best friend, a Jack Russell named Skip, and because I wanted to combine my passions for animal welfare and entrepreneurship. Bad to the Bone Pet Care was born in 2014, and we have since had the privilege of working with thousands of pets across Northeast and Central Florida. We have won multiple awards for our premium-level professional pet sitting and dog walking, including Pet Sitter of the Year 2023, Best Jacksonville Dog Walking Company 2018-2022, and Best Pet Sitting Service in Northeast Florida 2016 & 2017. I tell everyone I meet, “this is a dream come true for a dream I didn’t know I had.” Amber Van Denzen Suarez- Secretary “Amber is the founder of Atta Boy! Animal Care. She has been working in the animal field for over 16 years. She started in the field by working in the horse industry – stable hand and pet sitter. She then trained as a local Veterinary Kennel hand, Veterinary Assistant and then an Emergency Veterinary Technician for both small and large animals for over 13 years. She has a bachelors of Animal Science from University of Florida.” Heidi Lewis-Pracko - Treasurer “Throughout my childhood, the running joke was always, “Where’s Heidi? She’s probably with the dogs.” In 4th grade, my family adopted our Welsh Corgi, Angel - the light of my life all the way into college. When she passed away, I was devastated. Luckily for me, 4 months later, we brought another Corgi into the family. I named her Hope, because she was doing exactly that, bringing hope to our family. Thus...Heidi & Hope Pet Services! My true passion came when I began pet sitting on the weekends. Pet sitting showed me the rewards of getting to work with animals one-on-one. I LOVE being the only one to care for people’s pets and being relied upon to do so. I finally made the full-time move to Naples in 2016, where I feel lucky every day getting to live in the place that I vacationed all the time growing up. I immediately got into pet sitting upon my move and the rest is history!” Links: https://www.facebook.com/FLPetServices https://www.instagram.com/flpetassociation/ Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com | |||
| 384: Making the Most of Physical Marketing | 08 May 2023 | 00:39:29 | |
How are you using physical marketing? We dive into the importance of using more than a digital approach. We explore different marketing options and how to make the most out of each. It starts with knowing your target client, so you can craft relevant materials and speak to their needs. We also share our recent experiences, and some lessons we’ve learned. All of this is for naught unless you’re being strategic and tracking results to grow smarter. Main topics:
Main takeaway: Even in a digital world, physical marketing still plays a major role. By understanding your audience, you create a comprehensive and effective marketing approach that helps grow your business strategically. Links: Episode 372: www.petsitterconfessional.com/episodes/372 Advertising Methods: https://www.petsitterconfessional.com/Advertising Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Pet Sitters Associates | |||
| 383: Setting Your Mindset and Doing Hard Things with Colleen Sedgwick | 03 May 2023 | 00:41:33 | |
What does it mean to do mindset work? As a business owner, we encounter so many trials and tough situations. Having the right mindset doesn’t just help us when times are tough, it helps us take advantage of when times are good. Colleen Sedgwick, The Pet Nanny Coach, joins us to share how she approaches mindset work, and the importance of being intentional with what we focus on. Instead of mental toughness, Colleen shares the idea of how surrendering leads to more flexibility and resiliency. She encourages us to tackle hard things so we can grow personally, but cautions against pursuing anything that feels like suffering. Main topics:
Main takeaway: You can’t create on the outside, what you don’t feel on the inside. About our guest: Colleen Sedgwick is a Pet Sitting Business Owner, Entrepreneur, Wife and Mom, and she teaches pet business owners how to launch, grow and multiply their businesses 10K or more a month in revenue. Colleen transformed her once teeny-tiny, itty-bitty pet sitting business into a thriving and lucrative enterprise that services over two thousand clients on The Main Line of Philadelphia. Through her ultra-informative blog, videos, online courses and group coaching programs, she’s empowered and taught countless other pet sitters how to turn their passion for pets into paychecks. And when she’s not turning her knowledge of the pet sitting industry into blog posts, programs or courses, you will find her loving on her family, hustling on the tennis or paddle court or watching BRAVO TV! Colleen says, “I’m living proof that you can create a purpose-filled and lucrative business based on your love for animals and that it’s never too late to follow your heart and live your passion.” Links: Previously on https://www.petsitterconfessional.com/episodes/072-colleen-sedgwick-the-pet-nanny-coach and https://www.petsitterconfessional.com/episodes/226 break habit of being yourself! https://amzn.to/3ElVwey youre a badass at making money https://amzn.to/3mjyXBk the e-myth revisited https://amzn.to/3GtajWH Traction https://amzn.to/3GnR4xV Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript
Sponsored by: ❤️ Our AMAZING Patreon Supporters Time to Pet
National Association of Professional Pet Sitters www.petsitters.org
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