In the first People and Performance episode of 2025, we consider company culture and high achievement in the hospitality sector.

Our guest today is James Ferguson, speaker, employee engagement expert, and Corporate Director of Culture at The Wurzak Hotel Group, a Philadelphia-based, vertically integrated owner, developer, and operator of premium branded full-service, extended stay, and lifestyle hotels.

James is also the Bestselling Author of The Confetti Culture Playbook and award recipient at HRZone's recent Culture Pioneers Forum. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance show, Dani Saadu, Head of People and Culture at Wavemaker, joins Bill and Chris to share some key strategies behind transformative workplace learning. 

Dani is co-author of The CAPEX Formula for Learning and Performance: Mega-Trends Driving the New World of Work, Learning, Skills, and HR.

With over 15 years of experience as a people and culture, talent management, and organisational development professional, Dani is an expert in developing practical and sustainable programs that align with business goals and deliver measurable returns on investment. 

Prior to joining Wavemaker, Dani held several director-level People roles in multiple sectors spanning retail, recruitment, pharmaceuticals and travel. 

Questions for Dani Include:

• Give us an overview of your book, CAPEX Formula for Learning and Performance
• You discuss future-proofing organizations—what are the first steps companies need to take?
• CEOs often demand ROI for L&D investments. Why has this been so elusive, and how can we change that in 2025?
• If readers take one thing away from this book, what should it be?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Welcome to another People and Performance episode. Our guest today is Natalie Massey, Operations Manager at The Johns Hopkins University Applied Physics Laboratory and former Area Executive Assistant to the NASA Deputy Administrator at NASA.

Questions for Natalie include: 

• What challenges can admin and HR staff better tackle together? 
• Given ChatGPT etc, what does the admin professional role and job description look like in the new workplace?
• What is the single biggest change you think will happen in admin and HR roles plusleadership over the next 5-10 years?    

More about Natalie

Natalie has been the recipient of a NASA Honor Award in Administrative Excellence.

Previously, Natalie served as Executive Assistant to NASA’s Deputy Administrator, where she directly contributed to the overall Agency vision and independently performed administrative management functions that serviced organizational requirements. She demonstrated critical, institutional familiarity of the agency process and history to enable thoughtful decision-making on behalf of the Deputy Administrator.

Natalie joined NASA in September 1996 as a Cooperative Office Experience student at Goddard Space Flight Center and has served in a variety of roles at the agency, including at Headquarters in 2010.  Natalie has over 25 years of progressive experience in programs and projects related to NASA strategy formulation, science, and technology investments. She has had significant experience in the development and implementation of strategies to maintain a viable administrative community.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we discuss ways to maximize performance in the security sector.

Our guest today is Sarah Hayes, HR Director at Securitas UK and Co-founder and Director at Running on Empty.

With over 25 years of HR experience, Sarah is an award-winning fellow of the CIPD. Having worked in senior roles in various sectors including retail, financial services, and railway.

Sarah has worked at Securitas for 8 years and has been the HR Director for the UK for the last 4 years.

Sarah has led through the turbulent time of Covid, whilst still making huge strides in the provision of development of their people, making learning available to all employees, leadership development for all people managers and a diversity and inclusion strategy that saw Securitas UK be shortlisted as a finalist for multiple awards.

Sarah combines her HR expertise with a passion for people and employee engagement. With a particular interest in diversity, inclusion and belonging, Learning and Development, and health and wellbeing for all.

Questions for Sarah include:

• You've had several HR roles over the years. Why choose a career in HR? Advice for others thinking of going into HR?
• How does Securitas UK invest in training and development to enhance the skills and knowledge of your people and keep them relevant in the face of challenges such as AI? How are you adopting AI? 
• Securitas has kindly offered their HQ in MK to host special edition of Disrupt Cambridge. Long may our relationship continue! Why host Disrupt? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In an era where burnout, ‘quiet quitting’ and work-life balance have permeated the conversation around employment, how can employers stand out? 

The implementation of a shorter work week, says today's guest, is the most equitable way to strive towards this universal goal of balance and happiness. 

Our guest this time is Joe O’Connor, a globally recognized expert in shorter working weeks. Joe leads the Toronto-based Work Time Reduction Centre of Excellence that's focused on how a four-day week might work in the HR field and what it might mean for recruitment, retention and employee happiness.

Joe was also a speaker at DisruptHR Buffalo in April 2024.

Questions for Joe include: 

• In terms of higher performance/output, what are some of the key benefits to a shorter work week? 
• How does a shorter workweek affect retention and recruitment?
• What are some key obstacles to the four-day week you’ve seen that leaders and/or HR professionals might encounter and how can we best overcome them?
• We all spoke at DisruptHR Buffalo earlier this year. Tell our listeners about your experience and your 5-minute presentation

More About Joe O'Connor

Joe is the Director and Co-founder ofthe world's first Center of Excellence in Work Time Reduction, a new global initiative based in Toronto, Canada, which has been launched in partnership with leading people-first transformation company Curium Solutions.

Previously, as the chief executive officer of 4 Day Week Global, Joe led the design and implementation of four-day week trials all over the world, supporting hundreds of employers and thousands of employees to make the transition to reduced-hour, productivity-focused working in 2021 and 2022.

Joe recently led a research project on work time reduction as a visiting research scholar with Cornell University in New York City. He is now based in Toronto, where he heads up Canadian operations for Curium Solutions in addition to directing the Work Time Reduction CoE.

Joe is also formerly the chairperson of the Four Day Week Ireland campaign, having founded the coalition in2019, where he developed the world's first four-day week pilot program and research project in 2021. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, Bill Banham and Chris Bjorling are joined by Tim Whitley, Director of HR Technology at Oklahoma State University. 

Tim is passionate about harnessing technology's transformative potential; seeing HR not as a functional necessity but as a strategic powerhouse. 

Listen as we explore the crossroads of technology and HR and consider the impact of the AI revolution on the tools we use at work.

Questions for Tim include:

• What impact do you see the AI revolution having on HR and, specifically, the HR tech profession?
• When advising newcomers to the HR tech space, what key skills and competencies would you suggest they focus on developing?
• What are the biggest challenges and opportunities facing the HR tech sector over the next five years?

About Tim Whitley

Tim is passionate about harnessing technology's transformative potential, envisioning HR not just as a functional necessity but as a strategic powerhouse.

Recognizing the pivotal role HR tech professionals play, Tim is dedicated to championing these unsung heroes. He endeavors to equip them with the support, tools, and acknowledgment they rightly deserve in their pursuit of technological innovation within HR.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we preview seasons 12 to 14 of the People and Performance Podcast plus we talk about the ATD Conference in New Orleans. 

Listen and Chris and Bill discuss:

• The new seasons of the podcast and some of the new amazing guests listeners will hear from
• One of the new seasons is focused on high performance in elite sports and the connections with output in a commercial setting. Listen to get the lowdown
• Bill and Chris discuss their experienes at the DisruptHR Buffalo relaunch in April. 
• The ATD Conference and Expo is underway in New Orleans. Bill, Chris and Eren Ikiz will be covering the event on behalf of HR Gazette. Tune in to learn what attendees can expect. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we talk about flexible working, remote employees and Obstacles to building a company culture based on high-performance.

The guest is Bryan Adams, CEO & Founder of employer brand agency Ph.Creative, Employer Brand Strategist, Best-Selling Author, and Speaker.

Questions for Bryan include:

• Tell us about your HR World session on "Crafting an Employee Value Proposition with the Give and Get Methodology". 
• Why embrace flexible work?
• What challenges does having a remote workforce create? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we discuss gender equality, the living wage and more.

Our guest today is Deborah Borg, Chief Human Resources and D&I Officer at International Flavors & Fragrances, a world leader in food and beverage, home and personal care, and health.

Deb is a seasoned HR and Business executive who has enabled business success through people for over 20 years. Her record of success can be attributed to an unusual breadth of experience having held key leadership roles in both general management and Human Resources for over 20 years in multinational industry leading companies. She has a passion for the human dimension of business, and applies her strong business acumen, curiosity, leadership and technical expertise in support of the business agenda as both a board member and a c-suite executive.

Questions for Deborah include:

• IFF was recently named #1 in America and #10 globally on Equileap’s gender equality global report and ranking. What does this say about IFF's efforts to champion inclusion as a key advantage?
• What does it mean for the employer brand and recruitment efforts when a company can point to accolades like this?
• IFF is committed to the Living Wage Pledge to ensure all employees around the world receive a living wage as defined within their country. Why is this important?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Happy International Women's Day! Today is dedicated to celebrating accomplishments of women, and marks a call to action for accelerating gender parity. Around the world, groups unite to celebrate women's achievements or advocate for gender equality.

As a nod to this special day, Chris Bjorling and Bill Banham thought it would be great to share answers from ten awesome women who've been guests on the show. The responses offered tackle this question: "In one minute or less, can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?"

In order of appearance, you'll hear answers from these ten awesome women: 

• Whitney Johnson, CEO of human capital consultancy Disruption Advisors
• Kathy Caprino, an internationally-recognized career and leadership coach, writer, speaker and educator dedicated to the advancement of women in business
• Lila Nazef, Vice President of Sales and Marketing (North America) at Neocase, a Saas platform for automating HR service delivery
• Rita Sookrit, Toronto-based L&D expert and co-organizer of DisruptHR Buffalo
• Kim Tabac, a consultant helping businesses big and small across North America to leverage their number one asset: their people
• Keirsten Greggs, founder and CEO of TRAP Recruiter LLC
• Jacqueline Kuhn, Co-Owner and Executive Vice President, Strategic Services at HRchitect
• Janet M. Stovall, Global Head of DEI at the NeuroLeadership Institute, a global neuroscience-backed consultancy advising companies including Boeing, Microsoft, Netflix, and Zoom on DEI and workplace culture
• Tia Graham, Founder of Arrive At Happy and author of the book Be a Happy Leader. Throughout its pages, strategies and tactics are provided which include the use of positive psychologiy, having a broad perspective, executing quickly, creating strong relationships, measuring what matters, and being the spark in the team
• Ebonee Davis Ifeobu, Vice President, Diversity, Equity and Inclusion at Bridgestone Americas

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Today is Employee Appreciation Day! The holiday started to appear in workplace calendars around 1995 and has since grown into a well-loved tradition. Its creation is credited to Dr. Bob Nelson in collaboration with his company, Workman Publishing. Now, almost 30 years later, more and more companies are celebrating this semi-official holiday in one fashion or another all around the world!

To celebrate employee appreciation day 2024, hosts Chris Bjorling and Bill Banham couldn't think of a better guest to be on the People and Performance Podcast than the awesome Rob Catalano, Chief Engagement Officer at WorkTango, a platform that offers employees a voice and leaders actionable insights. Using data science and natural language processing, Rob and his team help to deliver real-time insights to HR, executives and leaders on any initiative that requires employee feedback, and help companies measure employee engagement. The results are higher engagement and better people decisions. 

Rob is also a co-organizer of the popular DisruptHR Toronto events - a series that is dedicated to celebrating the achievements of employees and leaders. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest this time is Joshua Siegal a multi-time Head of People for some of Canada’s most successful scale-up tech companies. He’s currently operating as a Fractional Chief People Officer, Advisor, Investor, and Speaker, empowering organizations to build sustainable, high-performance cultures.

Josh will also be a speaker at DisruptHR Buffalo on April 11.

Listen as we discuss  ways to navigate a 'polycrisis' and keep employees energized during difficult times

Questions for Josh Include: 

• Can you share your experiences of "navigating a polycrisis" and keeping employees energized during challenging times?
• What are some ways to navigate layoffs more compassionately?
• How can we create human connection in a decentralized world?
• Can you share some top advice you've had from a mentor?
• Tell us about your talk on April 11.

More About Josh

Josh possesses a deep love for coaching, mentoring, & education. Be it in the boardroom or in the classroom, he feels it is his purpose to help those around him unleash their full potential.

When not leading People & Culture teams, Josh has a deep passion for the martial arts, yoga, reading, and spending time with his amazing wife and adorable dog.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance show, we consider systems thinking, ways to define strategic capabilities, and we review UNLEASH 2024 in Paris.

Chris and Bill are joined this time by Mary Glowacka, Global Head of Learning & Leadership Development at Rolls Royce, the aerospace and defense company.

With 15+ years of strategic practitioner experience and an unusual journey from operations into HR, Mary is also a member of Josh Bersin’s Senior Faculty, a regular speaker at HR industry events such as UNLEASH, and winner of the 2020 WinTrade Global Women in Leadership Award in recognition of progressive thinking in the banking sector.

Questions for Mary include:

• You have an unusual journey from operations into HR. Please introduce yourself and tell us about your career journey
• As we record this, you're 18 months into your role at Rolls Royce - what do you love about the position and what are some of the big challenges to improving the performance levels of its people?
• Why do you believe systems thinking is important for leaders?
• How do you identify and define a strategic capability? 
• Can you tell me more about how you approach the development of these capabilities at Rolls Royce?
• Rolls Royce was recently recognized with the GOLD Brandon Hall Group Award for the Best Leadership Development Programme in 2024 – a global accolade for your Strategic Leadership Development Programme powered by your partners at London Business School. Congratulations! Tell me more. 
• You recently spoke at UNLEASH in Paris. Can you briefly share some of your key takeaways from the 2024 event and why you believe other senior people leaders should attend?

More About Mary

Mary says her sweet spot is change enablement & transformation and her unique expertise combines strategy and execution across a wide range of people and HR processes with a key focus on learning, leadership & talent development, performance enablement, and HRIS/EdTech implementation.

As Head of Learning & Leadership Development at Rolls-Royce, Mary is leading strategic people capabilities development in support of Rolls-Royce’s transformation agenda set out by its new CEO

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we consider how to source and hire high-performers. Our guest today is Shally Steckerl, Principal Consultant and Founderat The Sourcing Institute.

Shally is a globally recognized recruiting leader who has helped build sourcing organizations for companies such as Microsoft, Google, Coca-Cola, Cisco, and Motorola. He is a writer, a public speaker, and an adjunct professor at Temple University in Philadelphia. 

Shally is known as the "Godfather of Sourcing" and has dedicated much of his adult life to teaching his sourcing methods to those who want to be better. Shally understands what it takes to get leads on the phone and contracts on deck.

Questions for Shally include:

• In many industries, it's tough to find and hire high-performing people right now. Why is that?
• Is culture fit important? 
• What's different about what top candidates expect from their next job and how have expectations changed since we came through the pandemic? 
• How can hiring managers mess it up at the interview stage? What pitfalls should they avoid to get the candidate over the line? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

The numbers consistently show that a diverse workforce, supported by rigorous DEI policies, can unleash a myriad of benefits. It has the power to revolutionize an organization's performance, drive innovation, enhance decision-making, and ultimately, create a thriving culture of excellence.

In this episode of the People and Performance Podcast, we delve deep into some practical strategies, insights, and success stories from an industry leader who champions diversity ways to leverage DEI initiatives to achieve higher overall levels of employee performance.

Listen as we explore ways in which a more diverse workforce, coupled with robust DEI recruitment policies, can become a catalyst for positive change, propelling organizations to new heights of success.

Our guest this time is Keirsten Greggs, founder and CEO of TRAP Recruiter LLC, a recruiting consulting and career coaching firm. With over 20 years of experience in talent acquisition, she's passionate about helping organizations attract, select and retain the best people, including underrepresented candidates, as well as helping job seekers find their voice in the hiring process.

With 20+ years of experience in Talent Acquisition, she’s known around the industry. Add that to being featured as an expert by ERE, InHerSight, Diversity Jobs, Hiretual, Talview, TechTarget, BBC World Service Radio, MadameNoire, Fast Company, and SiriusXM Urban View.

Listen and learn practical techniques and strategies you can use to attract, source, and retain diverse candidates and the benefits it’ll bring to the performance of your company.

Questions for Keirsten include: 

• Can you tell us about your passion for recruiting?
• Can you share 2 or 3 top diversity recruiting strategies to achieve better levels of DEI in the workplace?
• What do many job candidates get wrong about working with a recruiter?
• What do many employers get wrong when trying to recruit a more diverse workforce? How can they make the employer brand more appealing? 
• How is AI helping to remove bias from the sourcing and recruiting process? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we hear from Dr. Sue Haywood, President and Owner at Human Resource Blueprints Ltd and Associate Professor, Organizational Behaviour at Queen's University.

Sue’s career includes service with the Canadian Armed Forces and HR roles within healthcare, government, and Fortune 500 companies. She serves on the HRPA board of directors, volunteers with Great Dane rescue and is the proud mom of a pre-schooler.

Questions for Sue include:

• You were featured on the HR Like a Boss show back in 2023. In it, you discussed how HR and leaders can help deliver the work environments that employees are looking for. Can you give us your take.  
• What are some challenges to developing leaders when so much time today is spent working remotely?
• How can top performers be incentivized to move into leadership roles?
• How important is experiencing failure so that, in the long term, one has a successful career? 
• Do leaders learn more from failures than wins?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we discuss what organizations often miss in their approach to leveraging data when making resource decisions around people and culture. Our guest this time is Craig Forman, Founder at CultureC Consulting.

For over a decade, Craig’s work has been driven by a singular professional purpose: to help the world work better by improving the places we work. Over his career, he’s supported some of the most notable and highly successful organizations to build human-focused, high-performing workplace cultures.

Questions for Craig include: 

• What has your journey taught you regarding the power of data when it comes to people & culture?
• What are organizations often missing in their approach to leveraging data when making resource decisions around people and culture?
• Tell us about your time at Culture Amp and your ultimate transition to launch CultureC Consulting

More About Craig

Craig recently founded CultureC Consulting following six years as Lead People Scientist at Culture Amp. CultureC is focused on helping organizations implement a data-informed approach to their people and culture, resulting in actions that have an impact. Additionally, he designed and led Culture Amp’s award-winning Culture First global community, now with over 100 global chapters and led the experience design for the Culture First Global conference, spanning four years and 15 events reaching hundreds of thousands of culture enthusiasts.

Craig holds a Master's degree in Industrial / Organizational Psychology and is a proud veteran of the US Air Force.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we welcome Brian Hughes, the former VP of Human Resources at First Onsite onto the show to discuss leadership development and share some findings from a summer 2023 Canada-wide workplace values survey. 

Questions for Brian include:

• How can medium and large organizations foster a culture of continuous learning among HR leaders and C-level executives to adapt to the dynamic business landscape?
• How can HR leaders and C-level executives better collaborate to embrace emerging HR technologies and use data-driven insights to enhance talent acquisition, retention, and succession planning?
• How can HR leaders ensure that the learning and development initiatives for C-level executives are aligned with the organization's overall business goals and long-term vision, and how can people analytics assist in measuring this alignment?
• Let's now discuss some findings from First Onsite's workplace values survey released in summer 2023:
  • The report says 75% of Canadians believe hybrid working is here to stay. For white-collar salaried jobs, what's a good balance? (in-office, remote, and on-the-go workers). 
  • It's interesting to see that 41% of Canadians feel they lack options for purposeful employment. What initiatives or programs should leadership have in place to provide meaningful and purposeful roles for employees?
  • The survey indicates that 23% of Canadians plan to quit or change jobs in 2023, with a higher percentage among younger adults. How can HR leaders play a bigger role in retaining their talent, especially the younger workforce, in light of this finding?

This episde was recorded in summer 2023. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Chris and Bill are joined this time by Craig Weber, author of the best-selling book, "Conversational Capacity: The Secret To Building Successful Teams That Perform When The Pressure Is On" (McGraw-Hill, 2013) and the sequel, "Influence in Action: How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference" (McGraw-Hill, 2019).

Craig says he's "on a mission to help people build more healthy, engaged, and adaptive organizations" and he shares practical skills for putting good ideas to work: from running better meetings and making smarter decisions to facilitating more productive change and crafting more effective strategy.

Questions for Craig include:

• What do you mean when you talk about 'inspiring constructive change'? 
• What do you focus on when creating a program to help leaders and high-skilled professionals to perform at top levels? Share some of your philosophy and the business practices you promote.
• What does a productive meeting mean to you and should all in attendance have a voice?
• Can you tell us about your book, Conversational Capacity: The Secret To Building Successful Teams That Perform When The Pressure Is On

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In episode two of season 10, we hear from Jacob Morgan, a multiple best-selling author, TED and keynote speaker, professionally trained futurist, and the international best-selling author of 5 books which focus on leadership, the future of work and employee experience.

Questions for Jacon include:

• In a recent LinkedIn article, you offer up four key traits that innovative leaders possess. Can you run through those now?
• Does innovation always start from the top or can employees shape the company culture and drive higher performance? 
• Is burnout the biggest threat to high performance? 
• Can you share ways you lead with vulnerability?
• Your latest book is called Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization. Tell us more. 

More About Jacob

Jacob's passion and mission is to create great leaders, engaged employees, and future-ready organizations and his work has been endorsed by the CEOs of: Unilever, Cisco, Mastercard, Nestle, Best Buy, SAP, KPMG, T-Mobile, Audi, Kaiser Permanente, and many others.

Jacob has also contributed to and been cited in publications such as Cosmopolitan, The Wall Street Journal, NPR, CNN, Glamour, the MIT Sloan Management Review, USA Today, and The Harvard Business Review.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In the first episode of season 10, Chris Bjorling and Bill Banham look ahead to the latest season and offer up sound bites from a bunch of awesome new guests including:

• Jacob Morgan, Keynote & TED Speaker, Futurist, and Host of the Great Leadership Podcast - Jacob is a multi-best-selling author. His latest book is called Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization. 
• Dr. Sue Haywood, President and Owner at Human Resource Blueprints Ltd and Associate Professor, Organizational Behaviour at Queen's University - Sue’s career includes service with the Canadian Armed Forces and HR roles within healthcare, government, and Fortune 500 companies. Sue also serves on the HRPA board of directors.
• Craig Forman, founder of CultureC Consulting - Over his career, Craig has supported some of the most notable and highly successful organizations to build human-focused, high-performing workplace cultures. Craig recently founded CultureC Consulting following six years as Lead People Scientist at Culture Amp. Craig holds a Master's degree in Industrial / Organizational Psychology and is a proud veteran of the US Air Force.
• Brian Hughes, the VP of Human Resources at First Onsite - Brian is a leader who has found success by making empathy and wellbeing top priorities throughout the years.
• Craig Weber, author of the best-selling book, "Conversational Capacity: The Secret To Building Successful Teams That Perform When The Pressure Is On" - Craig says he's "on a mission to help people build more healthy, engaged, and adaptive organizations" and he shares practical skills for putting good ideas to work: from running better meetings and making smarter decisions to facilitating more productive change and crafting more effective strategy.

----------

Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance show, we consider ways HR, L&d pros, and leaders can support a culture of continuous learning and development. Listen too, as we tackle some of the common obstacles that can block a successful L&D journey. 

Our guest this time is Toby Kheng, speaker, consultant, L&D enthusiast and Founder/Employee Experience Consultant at Freeformers

Questions for Toby include:

• What are some common factors that get in the way of L&D initiatives?
• How can HR and leaders support a culture of continuous learning and development?
• You spoke at DisruptHR Norwich and DisruptHR Cambridge in 2023. Tell us about your sessions.
• In a Solvd Together blog post, you wrote: "When it comes to the HR or People functions, data remains a sorely underutilized tool — and these functions risk falling further and further behind as the ways in which we can use data advance and people take back the power of their activities... Consumer-facing organizations are using data to make better decisions and... this can be easily applied to the world of people-management (through… you guessed it… Human Centred Design)." Tell us more. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we consider ways an LMS can improve the employee experience and impact your bottom line.

Our guest today is Graham Glass, Founder and CEO at CYPHER Learning, a company leading the disruption of learning platforms to unleash human potential with modern learning experiences.

Questions for Graham  include:

• What are the key benefits of bite-size learning compared to course-based learning? 
• What are your top tips for those looking to leverage AI for personalized learning experiences that'll improve the overall performance of the org? 
• The skills gap between employees and employers has serious consequences. CYPHER Learning's 2023 survey highlights the need for modernized training to stay competitive. Can you talk about some of findings and how training impacts the workplace, employees' priorities, and the changing face of training environments? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this People and Performance episode, we hear from Enrique Rubio, Top 100 Global HR Influencer and speaker.

Enrique is the founder & CEO of Hacking HR, a global learning community at the intersection of the future of work technology and business with thousands of members from all over the world. 

In addition, he is Head of Global Community at Transform. 

Questions for Enrique include:

• You did not start in HR. You were an engineer for many years. Why move into HR?
• How is AI impacting the work done by HR pros and employees today? 
• How will AI and LLM continue to improve the performance of employees? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we consider ways leaders can help inspire employees to perform at a higher level, the impact of AI on jobs, and we enter into the bite-size v course-based learning debate.

The guest today is Andrei Hedstrom, Founder and CEO at SweetRush, a company providing services to improve team culture and employee performance.

Andrei says "SweetRush’s focus on team culture and mastery of performance improvement is reflected in a near-zero turnover of teammates, loyal clients, a 23-year track record of success, and a remarkable portfolio."

Questions for Andrei include:

• In terms of one-on-one colleague relationships, how can leaders help inspire employees to perform at a higher level?
• Culture & leader transformation - where does one start?
• Staff augmentation - contingent staff, gig workers or both?
• VR & emerging technologies - what's hot in immersive tech? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we consider ways to connect employee performance to company output. Listen too, as we chat about ways AI can fill performance gaps.

Chris and Bill are joined by Kim Tabac, a consultant helping businesses big and small across North America to leverage their number one asset: their people.

Kim has over 20 years of experience designing and executing People & Culture strategies for leading organizations across various industries.

Questions for Kim include:

• Connecting employee performance to company performance: How did you manage these processes when you were a people leader at companies such as Deloitte and Canadian Tire and what would you say to those that suggest annual performance reviews are a thing of the past? 
• Many companies are trying to streamline processes and reduce headcounts at the moment. What are some ways this can be achieved without damage to the employer brand and overall performance levels?
• Leveraging the international talent market to fill key roles is one way to keep people costs down. What are some of the benefits and complexities of building a global workforce?

More About Kim Tabac

Kim is best known for building high-performing teams, designing game-changing employee engagement strategies, developing inclusive work environments, delivering highly valued health & wellness programs, and driving the adoption of innovation and technology to disrupt traditional HR practices.

Throughout her career she has worked at both large enterprises, led the HR team at the largest professional services firm in the world, and was the first Chief People Officer at Canada’s unicorn startup League.  

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest this time is Gregg Brown, a global speaker and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Humanity and the CDC.

Questions for Gregg include:

• You recently wrote a blog post on how to create positive change in your work, life, and community. Tell us more. 
• In a recent LI post, you write "In business, problems are inevitable. Successful organizations distinguish themselves by focusing on solutions. What does solution-focused thinking do for us?" So Gregg, what DOES solution-focused thinking do for us in the context of improving the performance of employees? 
• What are some of your go-to tips for tackling a busy schedule so one can focus on what's going to push the needle forward? 
• You have a new book coming out. It's called SPARK ACTION. Tell us more.
• You lay out a roadmap for people to engage others so they can take action. What are 3 things you can suggest to people to improve their ability to get others to take action quickly - given all the competing pressures going?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

The US labor market is undergoing subtle yet impactful shifts, presenting HR and Talent Acquisition professionals with challenges and opportunities. In this episode of the People and Performance Podcast, we look at economic policy, the US labor market and macroeconomics 

Chris Bjorling and Bill Banham are joined by Andrew Flowers, Labor Economist at Appcast. former economist at Indeed, and data journalist at FiveThirtyEight.

Questions for Andrew include:

* How has inflation in 2023 impacted the job market and recruiting?
* What's the outlook for the tech sector in the next 12 months?
* What has been the impact of new federal initiatives designed to create new jobs?

More About Andrew Flowers

Andrew Flowers began his career as an economic analyst at the Federal Reserve Bank of Atlanta where he analyzed macroeconomic and financial data, produced reports and briefed its president, board of directors and other stakeholders on economic and financial conditions in the U.S. and abroad.

Prior to joining Appcast in 2021, Andrew spent nearly three years at Indeed.com as an economist at its global research institute, the Hiring Lab. Before that, he was the quantitative editor and an economics writer at FiveThirtyEight, a premier media destination for data-driven coverage of politics and sports.

Enjoyed this conversation with Andrew, hear more from him on the HRchat pod.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we consider the evolving L&D space and ways to help employees add more to the bottom line.

Chris and Bill are joined this time by Rita Sookrit, Canada Learning Lead at Hemsley Fraser.

Rita is a globally-experienced L&D leader. Skilled in aligning business goals with L&D strategy, she helps companies implement innovative solutions using technology, tools, and frameworks. She also combines business acumen with portfolio skills to build trust, align stakeholders, tackle challenges, and inspire creativity for workplace learning.

Questions for Rita include:

• Why is investing in L&D a necessity, not just a nice-to-have?
• How can an employee development framework support leaders and executives in adapting to the evolving marketplace and business landscape, ensuring their teams' resilience in the face of challenges such as the rising cost of living, the Ukraine war, and the lasting effects of Covid?
• Considerations for wellness and mental health are a priority for many organizations. How do these impact learning efficacy?
• Remote learning remains a big adjustment for trainers and learners. Hemsley Fraser has identified major trends that can support organizations. Tell me more.
• In one minute or less, can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?
• From a culture and people processes perspective, what does a high-performing company mean to you?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Following a short break, Chris Bjorling and Bill Banham are back for more seasons of the People and Performance Podcast!

Season nine will focus on all things L&D-related and we're lucky to have some awesome new guests joining us on the show.

In the new season, you can expect to hear from such experts as Rita Sookrit, Director at Hemsley Fraser, Kim Tabac, Founder, Kim Tabac HR, Toby Kheng, L&D enthisiast, Andrew Flowers, Labor Economist with Appcast, Gregg Brown, author and international keynote speaker, Andrei Hedstrom, CEO at SweetRushand Graham Glass, CEO at CYPHER Learning.

In episode one, we share exclusive snippets from some the upcoming episodes as we play answers to one of the two questions we ask of all of our guests. That question is: "From a culture and people processes perspective, what does a high-performing company mean to you?" Tune in to hear insights from:  

• Dave Ulrich
• Rita Sookrit
• Jon Ingham
• Andrew Flowers
• Kim Tabac
• Josh Bersin

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, we consider ways to elevate employee performance through well-crafted DEI policies.

In the pursuit of building inclusive organizations, leaders and HR professionals are increasingly recognizing the importance of measuring diversity and leveraging those findings to shape company culture and improve the performance of the org.

How do these attempts to measure diversity impact an employee's perception of the company? In this episode, we explore the impact that measuring diversity and applying those findings can have on an employee's perception of their employer's brand.

By embracing transparency and adopting data-driven approaches, companies can cultivate a culture that celebrates diversity, fosters inclusion, and promotes equality. Listen as we delve into how these efforts to measure diversity can shape employee perceptions, engender trust, and enhance employee satisfaction and commitment.

Joining Bill Banham and Chris Bjoring on the show today is Janet M. Stovall, Global Head of DEI at the NeuroLeadership Institute, a global neuroscience-backed consultancy advising companies including Boeing, Microsoft, Netflix, and Zoom on DEI and workplace culture.

Questions for Janet include: 

• What can well-crafted, fully-researched DEI policies and practices mean for the overall performance levels of employees?
• The NeuroLeadership Institute works with such companies as Boeing, Microsoft, Netflix, and Zoom on DEI and workplace culture. For those organizations currently trying to measure diversity and better bus outcomes, what lessons can they take from Boeing etc to improve their DEI initiatives? 
• How can measuring diversity impact an employee’s perception of a company?
• What tools of measurement for DEI no longer work?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode, Chris Bjorling and Bill Banham are joined by Lila Nazef, Vice President of Sales and Marketing (North America) at Neocase, a Saas platform for automating HR service delivery. 

Listen as Lila shares some lessons businesses can take from good customer experience to improve their employee experience.

Questions for Lila include:

• What are some tech trends that you are seeing in the HR industry and how could they shake things up? 
• What is Neocase doing to prepare and support organizations through these changes?
• Why is employee experience so important to employee performance? 
• Can you share some lessons businesses can take from good customer experience to improve the employee experience?

About Neocase

Neocase is the Saas platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through processes automation and workflow efficiencies. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Virtual Reality (VR) technology has the potential to add huge value to the org. In this episode, we delve into ways VR can improve the employee experience and boost performance levels.

Listen as we talk about how VR can be used for immersive and interactive employee training, creating lifelike simulations that facilitate faster learning, increased retention, and skill development.

Joining Bill Banham and Chris Bjorling on the podcast to highlight some of the exciting possibilities of VR is Matt Burns.

Matt is the Host & Executive Producer of Thinking Inside the Box Podcast, Value Advisory at Ceridian, and Founder at BentoHR, a digital transformation consultancy working at the intersection of strategy, technology, operations and human capital to accelerate value creation. 

Questions for Matt Burns include:

• How can virtual reality impact business outcomes?
• How is VR being utilized in the field of HR at the moment? 
• How is VR helping to improve employee engagement scores? 
• Can you share some examples of organizations that have successfully implemented VR in their HR practices, and what results have they seen?
• Are there any potential drawbacks or challenges when incorporating VR into HR practices, and how can they be mitigated? 
• For organizations considering the adoption of VR in their HR practices, what advice would you offer to ensure a smooth and successful implementation?
• What are some near-future applications of VR in the workplace? 

If you enjoyed this edition of the People and Performance Podcast, you may also like these HRchat Podcast episodes featuring Matt. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we consider the role of senior HR leaders in the automotive industry and consider some ways the HR function will evolve over the next 5-10 years plus how DEI efforts can continue to take center stage.

Chris Bjorling and Bill Banham are joined this time by Ebonee Davis Ifeobu, Vice President, Diversity, Equity and Inclusion at Bridgestone Americas.

Among other accolades, Ebonee was listed as one of Engagedly’s list of the Top 100 HR influencers for 2021.

Questions for Ebonee Include: 

• You are an experienced senior HR pro in the automotive industry. You're skilled in Organizational Change and Development, Deferred Compensation, Conflict Resolution, Human Resource Development, and Training Delivery. What are your predictions for ways the HR function will evolve over the next 5-10 years and how will/should DEI efforts continue to take center stage? 
• You've previously been keen to stress that what defines you is not the summation of your credentials but the summation of your character. Talk to us about showing vulnerability as a leader and the role it plays in team engagement and DE&I efforts. 
• Can you make the business case for investment in DEI? How does more investment in DEI translate into higher performance? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest today is Angela Cheng-Cimini, SVP, Talent & CHRO at Harvard Business Publishing.

Angela is a global executive Human Resources leader with over 30 years of comprehensive experience in both Generalist and Specialist competencies, partnering with C-suite leaders. 

Tune in to hear Angela's thoughts on ways new managers can get over imposter syndrome. Angela also shares tips for how mid-level managers can better communicate the needs of their employees to senior leaders.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

It's day two of the UNLEASH America Conference in fabulous Las Vegas and in this episode of the People and Performance Podcast, we chat with a leader of one of the awesome companies exhibiting in Sin City!

Our guest this time is Shay David is Co-Founder, Chairman and CEO at Retrain.ai, a talent intelligence platform designed to help enterprises hire, retain, and develop their workforce, intelligently.

Listen as we discuss UNLEASH plus talk about how we can ensure generative AI in the workplace is used in ethical ways.

Questions for Shay include: 

• How is generative AI like ChatGPT changing and improving the ways we work? 
• OpenAI has launched its API so enterprises and vendors can build industry-specific chatbot solutions. What does this mean for the future of work? 
• Using responsible AI to help enterprises: How can we ensure generative AI is used in the right (ethical) ways? 
• How can HR leaders stay ahead of the curve and remain compliant with the use of their generative AI tech? 
• The Unleash America conference in Las Vegas kicks off April 26th! Your team will be on site at Booth #B121. Give us an overview of the event and why you decided to exhibit there. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance podcast, we focus on wellbeing in the workplace and ways to recognize and tackle stress. 

Our guest today is Professor Sir Cary Cooper, CBE, the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School at the University of Manchester. 

Cary is the author and editor of hundreds of books and is one of Britain's most quoted business experts. 

He is a founding President of the British Academy of Management, a Companion of the Chartered Management Institute and one of only a few UK Fellows of the (American) Academy of Management, past President of the British Association of Counselling and Psychotherapy and President of RELATE. He is Chair of the Academy of Social Sciences. 

Sir Cary was awarded the CBE by the Queen in 2001 for his contributions to organizational health and safety; and in 2014 he was awarded a Knighthood for his contribution to the social sciences.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In a labor market unlike any other in our working lifetime, employers have scrambled to find enough qualified workers for their jobs. Is this a temporary issue, or is a larger problem looming?

To help Chris and Bill answer these questions, they are joined on the People and Performance Podcast by Ben Eubanks, HR analyst, author, fellow podcaster, and Chief Research Officer at Lighthouse Research & Advisory.

As a human capital management industry analyst, Ben helps companies and vendors with strategy, content, and more.

He has been a speaker for over a decade at events such as the SHRM Annual Conference, ATD TechKnowledge, and the HR Technology Conference.

Previously, Ben worked as an "in-the-trenches leader in the HR field" within smaller organizations, government contracting firms, and the non-profit sector.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest this time is Lauren Waters, Talent Experience Manager, Americas at  Xero, accounting software that provides tools for small businesses, accountants, and bookkeepers. Lauren understands the process of trying to land a job in the tech industry and has first-hand experience of what sticks and what doesn’t.

Questions For Lauren Include:

• How has the growth of the gig economy and more need for accounting software for start-ups over the past few years impacted Xero?
• In September 2022 you moderated a panel at the Agility Reimagined Summit, held at Xero. The session was called Building a Connected and Supportive Culture in the Future of Work. It considered how we can ensure a connected, inclusive, and performance-oriented culture in a more tech-enabled and remote work environment. Tell our listeners about some of the issues the panel covered. 
• We have a sense of the cool culture at Xero through being involved in the awesome events you hosted in 2022 and talking with many members of your team. Why do you believe it’s important that candidates demonstrate they care about culture fit with a potential employer’s brand? What can aligned values do for employee engagement and productivity levels? 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest in this edition of the People and Performance pod is Andrew Bartlow, Founder and Managing Partner at Series B Consulting. Andrew is also co-author of Scaling for Success: People Priorities for High Growth Organizations which helps businesses to articulate their people strategy and accelerate their growth while navigating rapid change.

Andrew has 25 years of Human Resources and Talent Management experience at organizations across a wide spectrum of sizes, maturity stages, and industries. Andrew also founded the People Leader Accelerator, which is the preeminent development program for startup HR leaders.

Questions For Andrew Include:

• You work with a variety of venture-backed and private-equity-owned companies - so you see a lot. What dynamics are you seeing in the current economic environment - and how does that impact people management?
• What can leaders do to help their organizations more successfully navigate these challenging times?
• How can HR and leaders “be more strategic”?
• Having coached and mentored dozens of HR leaders, what do you see as some of the most common or most significant challenges that HR leaders are facing in 2023?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest in this People and Performance episode is Tara Favors, Executive Vice President and Chief Human Resources Officer at Mutual of America Financial Group.

Tara is responsible for HR strategy, including talent acquisition, development, retention, DEI, organizational learning, compensation programs, employee benefits, and the development of a hybrid employee work policy.

She works closely with the Executive Committee as they implement their transformational business initiatives and update their long-term strategic plan.

Questions For Tara Include:

• How have HR departments evolved since you joined the financial services industry?
• What are examples of important initiatives HR departments in the financial services industry are or should be focused on right now to create meaningful change?
• How can C-suite executives and HR departments in financial services better support each other to drive business success?
• Where do you see DEI at Mutual of America in the future? How do you plan to get there?
• In one minute or less, can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career
• From a culture and people processes perspective, what does a high-performing company mean to you?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Our guest in episode 3 of season 7 is Dr. Jarik Conrad, Executive Director at The Workforce Institute and former Vice President, Human Insights at UKG (Ultimate Kronos Group).

Jarik is a sought-after speaker on many of the most important business leadership topics of today, such as employee health and wellness, new management models, emotional intelligence, and workplace diversity, equity, inclusion & belonging.

In 2021, Jarik was recognized as one of the world’s top “people practitioners” in the annual HRD Global 100. He is the author of the bestselling books, “The Fragile Mind: How it Has Produced and Unwittingly Perpetrates America’s Tragic Disparities” and “In Search Of Humanity: Why We Fight, How To Stop, And The Role Business Must Play.”

Questions For Jarik Include: 

• In a recent post on LinkedIn, you shared the following: "Nearly 90% of employees believe that increased belonging results in higher productivity." How can HR leaders improve the ways their org helps employees feel like they belong? 
• Commenting on a Sept 2022 article by  Stephen Miller called 'Employer, Employee Perceptions of Pay Equity Differ Greatly' you say, "New research, sponsored by UKG and conducted by Harvard Business Review (HBR) Analytic Services, shows organizations are making progress when it comes to providing equal pay among men, women and underrepresented groups in the workplace. Yet employers and employees have vastly different perceptions on how that is being achieved, and also differ on whether the CHRO, CEO or another member of the executive team should lead the pay equity effort." Tell us about the findings.
• Tell us about your latest book, In Search Of Humanity: Why We Fight, How To Stop, And The Role Business Must Play. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode we ask: what are the necessary measures that will aid employees in prospering when the emphasis is now firmly on the value of work flexibility?

The pandemic completely upended the way we approach and think about work. Staples Canada recently partnered with Angus Reid Group to unveil the Future of Work Trend Report: a summary of critical insights from Canadian employees and employers on the current and future landscape of work, equipping organizations as they navigate the new workplace.

Our guest this time is Michelle Micuda. As President of Staples Professional, Michelle is responsible for leading the Canadian business-to-business organization servicing businesses in hospital management/facilities, long-term care, grocery, hospitality and more. Michelle’s chief responsibility is focusing on growing the organization by providing an outstanding customer experience delivered by a cohesive team of engaged associates across a wide variety of exceptional products and services.

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In the first episode of the HRchat podcast of 2023 we offer a special crossover edition with the People and Performance Podcast!

It's a new year which means fresh opportunities to engage employees and inspire higher performance.

Joining Bill in this episode is Chris Bjorling, President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette.

Questions Include:

• We are releasing this episode at the tail end of the holiday period, a time we all give thanks. In your work and personal lives, what are you most grateful for?
• Do you have a holiday-related joke you can share? 
• 2023 could be a tough one for many leaders and employers. How can companies navigate the turbulent waters of recession in ways that mean their employees remain happy, engaged, and productive?
• What are your predictions for the world of work in 2023? 
• We have a new season of the People and Performance Podcast coming up. Can you offer some shout outs to some of the upcoming guests? 
• What's coming up for Fidello in 2023? Events? Announcements? 

This episode of the People and Performance Podcast, supported by Fidello Inc., was first published by our friends at the world-famous HRchat show by the HR Gazette. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this People and Performance holidays special episode, we offer up a montage of awesome answers from past guests to this question: "Can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?"

Since we started the pod a couple of years ago, we've asked all of our guests this question. As it's the season of giving, we thought it would be a great time to collate a bunch of the most impressive answers - bundled and gift-wrapped just for you! 

Chris Bjorling and Bill Banham hope you enjoy this special edition and it offers you some inspiration for the year ahead.  

Happy holidays and we look forward to welcoming you back in 2023! 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Today’s leaders must navigate uncertainty and act with clarity. What worked yesterday may not work tomorrow, and future success requires innovation, decisive action, and the ability to influence change.

Bill is joined by Judith Germain, a multi-award-winning leadership catalyst and speaker at next week's Disrupt London event in partnership with HR Zone's Culture Pioneers Leadership Forum. 

The Forum is a gathering for HR leaders and professionals who are passionate about transforming workplace culture. Featuring Disrupt London, this event offers a unique opportunity to learn from industry trailblazers, celebrate the achievements of forward-thinking organisations, and connect with like-minded professionals.

Judith's work focuses on empowering leadership teams, businesses, and organizations to thrive in times of complexity. 

Bill and Chris hope you enjoy this conversation with Judith. 

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, we focus on leading transformational change.

Bill Banham is joined by Ian Ziskin, President of EXec EXcel Group LLC and Co-Founder at Consortium for Change. Ian has 40 years of experience as a business and human resources leader, board advisor and member, coach, consultant, entrepreneur, teacher, speaker, and author. 

His client base and corporate work span the aerospace and defense, automotive, chemical, consumer products, education, electronic components, energy, entertainment, financial services, health care, technology, information technology, manufacturing, pharmaceuticals, professional services, retail, and telecommunications industries, among others. 

Ian has written or co-edited four books including The Secret Sauce for LeadingTransformational Change (2022) and we'll be talking about that today. 

Questions For Ian Include: 

• You are the Co-Founder and Leader of the Consortium for Change (C4C), a community of coaches and consultants. Tell us about the group. 
• "Leaders who are clear about goals, expectations, and the path forward are better able to get team buy-in, hold their teams accountable, and improve chances for success." What are some of the common barriers leaders put up to avoid change?  
• How important is listening as a skill in HR leadership? 
• How can we better understand the mindset of colleagues? 
• Let's now focus on your book, The Secret Sauce for Leading Transformational Change: What are the most important questions the book explores and addresses?
• There are 25 essays from transformational change experts and 8 interviews with CEOs and other senior leaders in the book – what are some common themes that emerged from all these perspectives?

 More About Ian

Ian is the Co-Founder and Partner of Business inSITE Group (BiG), a strategic partnership focused on coaching, leadership development, and HR transformation; Co-Founder and Leader of the Consortium for Change (C4C), a community of coaches and consultants; and Co-Founder of the CHREATE Project, designed to address the future of work and HR.

Ian’s global business leadership experience includes 28 years in Chief Human Resources Officer and/or other senior lead

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

In this episode of the People and Performance Podcast, Chris Bjorling and Bill Banham look at some ways that emotional intelligence strategies can impact relationships and performance levels. 

Our guest today is Jeff Summers, Managing Director at Genos North America. Together with Genos International, Genos North America supports Genos Partners to make a real difference in organizations and in the lives of employees through emotional intelligence solutions that are game-changing for business.

Questions For Jeff Include:

• How can leaders with high levels of emotional intelligence better connect with their employees?
• Can emotional intelligence be taught/developed?
• Does emotional intelligence impact employee wellbeing? If so, how?
• Is EI development just for leaders?
• What can an organization expect to realize if they make an investment in developing the emotional intelligence of leaders and employees?
• Can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?
• From a culture and people processes perspective, what does a high-performing company mean to you?

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

This episode features Kevin Oakes, CEO and co-founder of the Institute for Corporate Productivity (i4cp), an authority on next practices in human capital. He is also the author of Culture Renovation™.

Questions For Kevin Include:

• Does company culture still matter? 
• In a time of hybrid/remote work, how much can companies still hope to maintain a sense of company purpose? 
• What has the upheaval at Twitter done to it's company culture? 
• What are some of the signs that an organization is in need of a culture renovation? 
• You have said "Research shows that a toxic culture is 10x more likely to contribute to attrition than compensation. Yet, how are most companies trying to retain and attract talent? By compensating them more, according to a recent study by i4cp and Fortune. The study, The Talent Imperative, shows that in this hypercompetitive talent market, compensation is currently the #1 approach companies are taking to hire more—and lose less—members of the workforce." Tell us more about the findings.
• You recently announced the agenda for the i4cp 2023 Next Practices Now Conference. Tell me about the event. 
• Can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?
• How can we learn more about you i4cp?

More About Kevin

Kevin is currently on the board of Performitiv, and on the advisory boards of Guild Education, EdCast, and Sanctuary. Kevin was previously on the board of directors of KnowledgeAdvisors, a provider of human capital analytics software, which was purchased by Corporate Executive Board in March of 2014. Kevin was also the Chairman of Jambok, a social learning start-up company which was founded at Sun Microsystems and was purchased by SuccessFactors in March 2011. He also served on the boards of Workforce Insight and Koru prior to their sales.

He is on the board of Best Buddies Washington and helped establish the first office for Best Buddies in the state in 2019. Best Buddies is a nonprofit organization ded

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Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!

Economic uncertainty is rife and HR leaders are trying to plan ahead for a potentially difficult 2023. In this episode, Bill Banham and Chris Bjorling ask: how can CHROs and leaders keep their people performing at a high level during uncertain times?

The guest this time is Whitney Johnson, CEO of human capital consultancy Disruption Advisors. Whitney and her team are experts at helping people grow their people - to grow their organization.

Whitney is the award-winning author of Disrupt Yourself, a keynote speaker, and a frequent lecturer for Harvard Business School’s Corporate Learning.

She is a popular contributor to the Harvard Business Review, has 1.8 million followers on LinkedIn, where she was selected as a Top Voice in 2020, and her course on Fundamentals of Entrepreneurship has been viewed more than 1 million times.

Whitney also hosts the popular Disrupt Yourself Podcast. Listeners tune in each week to hear Whitney talk with the world's best thinkers and doers about personal disruption.

Questions Include: 

• You coach CEOs and C-Suite executives. What are some of the big concerns they have for the year ahead?
• How have you worked with the C-suite to strategize for an uncertain year ahead and find solutions?
• In times of high inflation, does money talk? How important do you think salary/commissions are to attracting and retaining high performers at the moment compared to earlier in 2022?
• In a September 2022 article called 'What if Your Only Job Was To Help Others Be Successful?', You write "most of us are extremely task oriented. We often focus on mission, vision, and strategy, possibly ignoring the people-aspects all together. But what if people, not tasks, were at the top of your list each day?" What did you mean by that? How can leaders be better mentors? 
• Leading during times of growth is one thing. How can CHROS and HR leaders keep their people engaged and growing during uncertain times? What lessons from the pandemic can we take into future high-pressure situations? 
• Tell us about your awes

----------

Talking About Ways To Improve Company Culture and People Performance

The People and Performance Podcast is a show that dives into all things related to raising performance in the working world around us. We investigate how technology and HR processes are inextricably linked to the employee experience and the bottom line.

Chris Bjorling, Co-host

Christopher Bjorling is President at Fidello Inc., a consulting and services firm specializing in improving human performance.

For over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, implement and integrate talent management processes and systems.

Bill Banham, Co-host

Bill Banham, Publisher at The HR Gazette, Host of the popular HRchat Podcast and Organizer of events such as DisruptHR London.

Bill has worked with lots of business tech and HR-focused brands in the UK and North America including HRreview, TalentCulture, HRmarketer, Sprigg HR, and Team Fitness Tool.

Contact us to learn more!