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Explore every episode of the podcast PAWSitive Leadership Podcast

Dive into the complete episode list for PAWSitive Leadership Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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1–50 of 84

TitlePub. DateDuration
Profit isn't a Bad Word in Vet Med with Grace Ursery RVT, CVPM22 Jan 202500:48:31

In this episode, Andrea and David chat with Grace Ursery RVT, CVPM and owner of Vet Money Geek where she provides financial guidance and coaching for the independent owners of veterinary practices. Grace gets into the art of conveying the value in service from the patient visit to capitalizing on inventory management to what it takes to keep the hospital running efficiently. 

 

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links: 

https://www.vetmoneygeek.com/

https://www.linkedin.com/in/gracewursery/

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Checking Up on your Client Engagement with Joe Chickerillo08 Jan 202500:36:34

In this episode, Andrea and David chat with Joe Chickerillo, Vice President of Sales with Chckvet, formerly known as Chckup, a fully integrated veterinary business tool that includes online scheduling, client engagement, and analytics. Together, they talk about the changes in the veterinary practice, especially in the way of improving efficiency when scheduling appointments. Taking a deeper dive into the conversation of embracing the fear of change, Joe talks about learning to let go of the norm and lean into efficiency so that we can save time, grow the practice, and help more pets.

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/joechick/

https://chckup.app/

https://www.mydentalsop.com/

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
Bitcoin and Veterinary Medicine with Isaiah Douglass13 Mar 202400:53:45

Andrea and David are joined by special guest Isaiah Douglass, a financial advisor and expert in bitcoin, to discuss the intersection of cryptocurrency and veterinary practices. As bitcoin and other digital currencies continue to gain popularity, veterinary practices are exploring how they can integrate these technologies into their business models.

Isaiah shares valuable insights and practical tips for veterinary practice owners looking to navigate the world of cryptocurrency, offering a fresh perspective on financial management in the veterinary industry. Tune in to learn how bitcoin could impact the future of veterinary practices and how you can stay ahead of the curve! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

https://veterinarianfinancialadvisornetwork.com/advisors/isaiahdouglass/

https://www.veterinariansuccesspodcast.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Leadership in a Veterinary Practice with Heather Pendergrast28 Feb 202400:42:58

In this episode, Andrea & David talk with Heather Prendergast, RVT, CVPM, SPHR, and the CEO of Synergie Consulting about all things leadership in a veterinary practice, including culture, KPIs, critical goals, and difficult conversations. As an author, technician, leader, manager, presenter, and advocate for our profession, you won't want to miss this one! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/heather-prendergast-rvt-cvpm-sphr-aa907048/

https://www.viticusgroup.org/animal-health

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Exploring Contracts with Randy Trammell, ESQ29 Nov 202300:49:07

Come hang out with Andrea and David as we explore the world of contracts in veterinary medicine with the extraordinary Randy Trammell, Esq! Randy explains the three things you should look for in any contract, owning a veterinary clinic as a non-DVM, common legal mistakes, and much more. Things get heated in this episode so be sure to tune in! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/randy-trammell-82938099/

https://mahanlaw.com/about-us/randy-d-trammell-esq/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Unlocking the World of Veterinary Pharmacy with Dr. Lauren Forsythe15 Nov 202300:47:41

Join Andrea and David as they delve into the fascinating world of veterinary pharmacy medicine with the insightful Dr. Lauren Forsythe. We explore the crucial realm of DEA compliance, discuss the distinctions between human and veterinary medicine, provide guidance on navigating the often complex process of securing prescribed medications when commercial pharmacies reject your requests, and shed light on the art of compounding and how you can and can't do it in your practice. This episode is a must-listen for anyone seeking a deeper understanding of the pharmacy side of veterinary medicine. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/laureneichstadt/

https://www.findlay.edu/pharmacy/

https://illinois.edu/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

The Importance of Mentorship with Dr. Dani Rabwin01 Nov 202300:40:07

In this episode, Andrea and David talk with Dani Rabwin, DVM, Founder & CEO of Ready, Vet, Go, & associate veterinarian at VCA Broadway Animal Hospital about the importance of mentorship. Dr. Rabwin shares how mentorship is key to recruiting and retention with new and recent graduates. She digs into why it is important for veterinary practices to create a program in their practice and what should be included with mentorship. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/dani-rabwin-18034b217/

https://readyvetgo.co/

https://pethospice.bluepearlvet.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

The Importance and Growth of Shelter Medicine with Dr. Jennifer Hawkins18 Oct 202300:39:58

Join us as we sit down with Dr. Jennifer Hawkins, the Executive Director of the Southern California Veterinary Medical Association! In this insightful conversation, we delve into the ever-evolving landscape of shelter medicine within the veterinary industry, discussing its remarkable growth and its pivotal role in animal welfare. Dr. Hawkins also shares her invaluable insights on the significance of community outreach in building strong veterinary networks and fostering positive change. We also we explore the transformative power of looking through different lenses as leaders, providing a fresh perspective on leadership in the world of veterinary medicine. 

 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/jennifer-hawkins-9b294924/

https://www.scvma.org/leadership/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Creative Leadership with Caroline Brookfield05 Oct 202300:45:18

In this episode, Andrea & David interview Caroline Brookfield, DVM, relief veterinarian, speaker, and stand-up comedian. We talk about how creativity can be vulnerable and rewarding at the same time and what creativity looks like in a veterinary practice. Dr. Caroline talks with us about how to rebound after a tough day using a creative space and how creative leadership is a tool that managers can use to lead their teams to be more creative and productive. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/caroline-brookfield/?originalSubdomain=ca

https://carolinebrookfield.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Cybersecurity in the Veterinary Practice with Will Lindus04 Oct 202300:40:51

In this episode, Andrea and David chat with Will Lindus, Director of Operations at IT Guru about all things cybersecurity. Will talks with us about phishing, antivirus, ransomware, RATS, quishing, and more! We learn what these are and how to keep our practices safe! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/williamlindus/

https://itguru.vet

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

What Relief Veterinarians Can Do For Your Practice with Cindy Trice09 Aug 202300:47:38

In this episode, Andrea and David talk with Cindy Trice, DVM, Founder & CEO of Relief Rover, Co-Founder & Chief Innovation Officer of KickIt Pajamas, & Relief Veterinarian. Dr. Trice talks with us about how to find a Relief Veterinarian that fits your practice and how Relief Rover can work for you. Dr. Cindy gets into relationships with Relief Vets, and how "dating" can lead to a great marriage! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Show Links:

https://www.linkedin.com/in/cindy-trice-9464566/

https://reliefrover.com/

https://kickitpajamas.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Leadership in a Veterinary Practice with Rob Best07 Jul 202300:38:51

In this episode, Andrea and David talk with Rob Best, CVPM, CFN, CEO at Best Leadership for the second time on the show. Rob talks with us about Psychological Safety, Organizational Culture and Agility, and Influencing Human Behavior.  We talk about HOW leaders can care for people, our employees, and how leaders can lean-in to conversations.

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Show Links: Best Leadership- https://bestleadership.com/

LinkedIn- https://www.linkedin.com/in/rbest13/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Let's Paws on That: On Hold Marketing Solutions for Veterinarians with Paws Time Owner, Connie Gualiano30 Oct 202400:36:20

In this episode, Andrea and David chat with Paws Time Owner, Connie Gualiano about on hold marketing solutions in the veterinary practice. Being placed on hold to hear Christmas music in July is not as beneficial to the veterinary practice as you may think. Connie speaks from the pet owners perspective on how having concise, relevant information catered specifically for your veterinary practice can provide your clients with valuable education that they may not receive at every visit.

 

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
DEI in Veterinary Leaders with Shandell Maxwell21 Jun 202300:43:10

You are not going to want to miss this episode! Andrea and David interview Shandell Maxwell, PhD, CEO at Byrd and Maxwell Coaching Institute, and Practice Manager at Tustin Legacy Animal Hospital. Shandell talks about her experience as a subject matter expert as a veterinary leader in diversity, equity, and inclusion, DEI. Shandell challenges us to find out what kind of leader we are, why we pivot by leaning in or stepping out because of our past experiences, and what we can do to practice DEI in a different approach. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

LinkedIn: https://www.linkedin.com/in/shandellmaxwell/

Website: https://byrdmaxwell.com/

Practice Manager: https://tustinlegacyanimalhospital.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Changing Leadership with Christine Stafford07 Jun 202300:46:18

In this episode, Andrea and David have a repeat guest, Christine Stafford, Co-Disrupter and President Partner Veterinary Emergency & Specialty to talk more about leadership in the veterinary space. Christine gives many examples, tools, and stories about how she is making leadership changes in her practice, and doing it successfully. She talks about mistakes and how she has had to pivot, have healthy conversations, discuss fear in leaders, and how transparency in leadership has allowed her to celebrate triumphs, victories, and wins.  

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

Co-Founder https://www.linkedin.com/company/partner-veterinary-emergency-specialty-center/

LinkedIn: https://www.linkedin.com/in/christinestafford/

Website: http://www.christinestaffordconsulting.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Veterinary Mental Health and Wellbeing with Dr. Marie Holowaychuk17 May 202301:00:34

In this episode, Andrea and David interview Dr. Marie Holowaychuk, a Veterinary Mental Health and Wellbeing Advocate, Speaker, Consultant, and Criticalist with Reviving Veterinary Medicine. Dr. Marie talks with us about how she recognized her mental health was suffering, what she did to work through it, including tools we can use in practice and in life, and how leaders can incorporate tools into their practice culture to address mental health wellbeing. She we dive into the hard hitting guilt and responsibility that leaders have and how to let go with confidence. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

Websites: https://marieholowaychuk.com/ and https://revivingvetmed.com

Podcast: https://reviving-vet-med.castos.com/

YouTube Channel: https://marieholowaychuk.com/youtube

Facebook: https://www.facebook.com/DrMarieHolowaychuk

Instagram: https://www.instagram.com/marieholowaychuk/

LinkedIn: https://www.linkedin.com/in/drmarieholowaychuk/

Twitter: https://twitter.com/DrMHolowaychuk

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Leading People in Vet Med with Jeff Katcherian03 May 202300:45:03

In this episode, Andrea & David talk with Jeff Kathcherian, Ph.D., owner of Only Cremations and SSO Medical Waste Management about leading people in veterinary medicine. Jeff's education and training in anthropology and intercultural diversity give a different lens on how vet med has its own culture. Jeff talks about how veterinary practice needs leadership and not just a manager. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/jeff-katcherian-phd-7873a05/

https://bbvh.com/

https://www.thecultureacademy.org/

Back Bay Vet Website: www.bbvh.com Back Bay Vet IG: @backbayvet Personal IG: jeffedmund

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

How to Make Marketing Work for Your Practice with Kelly Baltzell19 Apr 202300:44:57

In this episode, Andrea & David have a chat with Kelly Baltzell, the CEO, and founder of Beyond Indigo, to talk all things marketing in veterinary medicine. Kelly tells us how to make a practice website, data, and marketing work

FOR the business to create relationships and generate revenue, instead of being an expense we see on the P&L. Kelly walks us through the ins and outs of rapidly changing technology and the use of AI in vet med, and what's still to come. 

 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

https://www.beyondindigopets.com/

https://www.linkedin.com/in/kellybaltzell/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Conversation About the Veterinary Industry Through a Fresh Lens with Sam Schopler06 Apr 202300:52:50
In this episode, Andrea and David talk with Sam Schopler, a third-year veterinary student at North Carolina University and a Veterinary Alliance Director at pet Desk. Sam is starting his career in vet med and has a unique perspective on our industry. Sam also has an entrepreneurial mindset and talks to us about leadership in the veterinary workplace through the lens of a student not yet in practice. We dive into how the demand for veterinarians is high, practices are competing for veterinarians, and what is it that new grads are looking for in a workplace. The expectations of veterinarians might not be the historical key components we have grown to expect to discuss, and instead a shift towards defined mentorship, transparent conversations with leadership about trying new things, and cultivating a culture for a healthy workplace.  

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/sam-schopler-7b916a146/

https://petdesk.com/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com   LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

The Role of Economics in Veterinary Medicine15 Mar 202300:57:41

Andrea and David talk with Matt Salois, Ph.D., with Veterinary Management Groups about the veterinary profession through the lens of a labor economist. Matt tells us about how veterinary practices can ready themselves for a 'slow-cession', he dives into 5 factors affecting the veterinary workforce, and how tools like telemedicine and mid-level practitioners can either hurt or help our profession. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Using AI to Increase Efficiency with Karen Felsted01 Mar 202300:40:33

In this episode, Andrea and David talk with Karen Felsted, CPA, MS, DVM, CVPM, CVA, the Founder of PantheraT Veterinary Management Consulting, about integrating AI into the veterinary space. How managers can increase practice efficiency, freeing up our teams to work on other revenue-generating tasks, which in turn drives revenue up! She drops some absolute gems in this episode that you won't want to miss! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Guest Links:

Connect with Karen on LinkedIn: https://www.linkedin.com/in/karen-felsted-8219295/ 

Email Karen: karen@pantherat.com 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Supporting Vet Teams with Mental Health Wellness with Missy Filarecki15 Feb 202300:42:20

Andrea & David chat with Missy Filarecki, CVPM, CCFP, and Practice Manager at Just Cats Veterinary Clinic in NY. Missy shares her story of what led her to become a Compassion Fatigue Professional and how that training has helped her better support her team with mental health wellness. Missy shares practical ways to be mindful of mental health, how Employee Assistant Programs can be impactful, and how she provides a social worker at her practice all as added benefits to her team. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links: 

https://www.linkedin.com/in/melissa-missy-filarecki-cvpm-ccfp-83264649/

https://www.facebook.com/missy.ann.16

Here’s my cats Instagram lol: https://www.instagram.com/missysimoncracker/

 

Our Links:

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Engaging Clients in the 21st century with Mary Schwartz03 Feb 202300:42:53

Andrea & David have a great chat with Mary Schwartz, CVT, Senior Solutions Consultant at Pet Desk about leadership in veterinary medicine as an allied industry partner. Mary is on FIRE and passionate about leadership in practice. We talked about everything under the sun including what's next for vet techs in our profession, increasing client compliance, and getting rid of phones in the practice!

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Bringing Safety Back: Identifying Risk Encounters and Proactively Making Safety a Priority with Jessica Molina, PHR, CVPM, ARM17 Oct 202400:48:09

In this episode, Andrea and David bring safety back with Jessica Molina, PHR, CVPM, ARM with Hub International. Bringing it all the way back to identifying the safety risk then creating and implementing training, then assessing staff on potential safety risks within the veterinary field. Opening the robust conversation into how we can be more proactive in preventing workplace injuries.

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/jessica-molina-60834449/

https://www.hubinternational.com/

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
Recessions in the Veterinary Space with Darren Osborne18 Jan 202300:49:59

Andrea and David are rolling into 2023 with Darren Osborne, the Director of Economics at the Ontario Veterinary Medical Association discussing recessions in the veterinary space. Darren reviews how the last recession affected veterinary practices and how we can protect ourselves for the next one. Darren talks about setting fees, KPIs, and so much more! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

 

Employee Centric Practices with Josh Vaisman04 Jan 202300:57:34

Andrea and David have Josh Vaisman, MAPPCP (Ph.D.), the Founder and Lead Positive Change Agent at Flourish Veterinary Consulting, back on the show for another round of PAWSitive Leadership through the lens of employee-centric practices. In this episode, Josh talks about leadership in the 21st century and how employee job satisfaction and commitment play a key role. We dig into workplace well-being and how leaders can make an impact where our teams need it most. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Learn more about Josh: 

LinkedIn https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/  

Flourish on LinkedIn https://www.linkedin.com/company/flourish-veterinary-consulting/?viewAsMember=true 

Facebook https://www.facebook.com/flourishveterinaryconsulting

Instagram https://www.instagram.com/flourishveterinaryconsulting/?hl=en 

 

Our Links:

Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Creating an Employee Centric Veterinary Practice with Melissa Stedman14 Dec 202200:42:21

In this interview, Andrea & David talk with Melissa Stedman, CVPM, the Practice Manager at Brandywine Valley Veterinary Hospital about building better teams through pay equality, pay levels and pay scales. We get into what an employee-centric practice can look like through employee reviews, better work-life integration, and bottom-up leadership. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Our Links:

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

2023 Employment Trends with David Miklas30 Nov 202200:44:07

In this episode, Andrea and David interview David Miklas, with the Laws Offices of David Miklas, P.A. David is an employer-only attorney and we asked him what things is he seeing coming down the pipeline in 2023 and how the shifts in Administration might affect the veterinary profession and our practices. We chat about things we should steer clear of to keep us out of a legal pot of hot water and the DOs to get things right the first time.

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Our Links:

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Diversity, Equity, & Inclusion with Mia Cary & Monica Dixon Perry20 Nov 202200:51:39

You won't want to miss this episode where Andrea & David interview Monica Dixon Perry, CVPM, Director of Veterinary Consulting Services at Burzenski & Company, and Mia Cary, DVM, CEO and Change Agent at Cary Consulting. We define and discuss DEI, how to have sensitive conversations, and make the uncomfortable more acceptable. Monica and Mia share their stories as well as expertise on how to navigate through this somewhat rocky terrain. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Our Links:

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Loyalty and Building Relationships with Brian Macrae02 Nov 202200:51:08

In this episode, Andrea and David interview Brian Macrae, the Founder & CEO at Rethink Veterinary Solutions. Brian digs into how practices can use the importance of relationships to build loyalty with clients through membership and a deeper commitment. When loyalty is done well, exclusive value is one key to client retention. 

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Learn more about our guest:

2. linkedin.com/in/bmacrae  3. Website: https://www.rethinkvetsolutions.com/optin31077716 4. Best Email: brian@rethinkloyalty.com 5. Book Instant Appointment Link: Book Appointment/ Calendar Link https://calendly.com/brian31 

 

We appreciate your support and listenership! Here are our links if you'd like to connect with us. 

Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Disrupting Veterinary Medicine with Christine Stafford19 Oct 202200:50:02

In this episode with Christine Stafford, President-Partner of Veterinary Emergency & Specialty Center and Co-Disruptor with Stafford Brooks Consulting, Andrea and David dive into how she reimagines veterinary medicine. Christine, a co-disrupter, talks to us about what disrupting vet med looks like and what she and her team are doing to change practice cultures. Heading up an all-female owner and leader team, she has a unique perspective on how to run a supportive, sustainable, and enjoyable veterinary hospital. She also digs into her leadership philosophy and active steps leaders can take to recreate their own practices through active listening and more.

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/  

FB: https://www.facebook.com/PAWSitiveLeaders 

IG: https://www.instagram.com/pawsitiveleaders/  

Furpaws Consulting: https://www.furpawsconsulting.com/ 

Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ 

David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com

LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Decision Making, Change Management and Taking Ownership in the Veterinary Space with Jenny Matthews05 Oct 202200:39:34

In this episode, Andrea and David interview Jenny Matthews, CVT, CVPM, founder and owner of Matthews Veterinary Solutions. Jenny brings insight to several areas of the practice, including inclusive team decision-making, empowering our teams to be creative problem-solvers allowing them to do their jobs, and elevating our teams through supportive education. Jenny talks to us about how to integrate a philosophy of Change Management into our practices.

Join us, grab a cup of coffee or pour a glass of wine, and enjoy the session! Stay happy and sane!

Learn more about our guest, Jenny Matthews, CVT, CVPM

http://www.MatthewsVeterinarySolutions.com Jenny Matthews, CVT, CVPM's (@matthewsvetsolutions) profile on Instagram • 50 posts https://www.instagram.com/matthewsvetsolutions/ 

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/

Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/  

 

Leadership Development with Betsy Charles21 Sep 202201:08:39

Hold on to your hat in this episode when Andrea & David interview Betsy Charles, MA, DVM, Vice President of Learning and Leadership Development at Mission Veterinary Partners. Betsy discusses how being curious and taking part in creative conversations and connections can make us less likely to be judgmental, and instead, help to develop relationships. Skills that we overlook as managers in veterinary medicine are listening and connecting with the team that helps us facilitate high-performing teams. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Guest Links: https://veterinaryleadershipinstitute.org/about-us/board-of-directors/elizabeth-betsy-charles/ https://www.linkedin.com/in/betsy-charles-b961004

 

Our Links:

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

 

Recession, Inflation, & Employees with Meg Oliver07 Sep 202200:47:13

In this CAN'T-miss episode, Andrea and David interview Meg Oliver, CVPM, Practice Manager Cicero Animal Clinic about her recent article about recessions that talks about rising costs, pricing, staff shortages, burnout, and more (see link below). Meg takes us through how inflation and the threat of recession can have an impact on our teams as well as our clients. She gives pointers on how to plan for economic slowdowns and budget for things like employee raises, price increases, and challenging conversations with client compliance. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

https://vetsuccess.com/blog/us-economy-recession-what-veterinary-practices-should-keep-an-eye-on/

 

Our Links:

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Getting to the Root of the Issue: The Importance of Training in Vet Med with the Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry)02 Oct 202400:41:49

In this episode, Andrea and David chat with Dental Diva, Mary Berg BS, RVT, LATG, VTS (Dentistry). Founder of "Beyond the Crown Veterinary Education," Mary gets to the root of training, education and passion behind her work in veterinary medicine. Voted VMX Veterinary Technician of the Year, Mary talks about where her career in veterinary medicine has taken her and how to never say no to an opportunity.

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links:

https://www.btcveted.com/

mlberg@btcveted.com

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
Veterinary Medicine Through the Lens of a CSR with Caitlin Palmer24 Aug 202200:41:37

This episode will get you giggling! Andrea & David talk with Caitlin Palmer, the Desk Wench, comedic actress turned Veterinary CSR at Animal Healthy Clinic in Mississippi. Caitlin shares how Practice Managers can support the front-line team. She also gives some advice on de-escalating upset clients, and when it is time to let a client go to support the rest of the team. Caitlin shares how she can make a HUGE difference with client education and client service with just a small amount of training. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/    FB: https://www.facebook.com/PAWSitiveLeaders   IG: https://www.instagram.com/pawsitiveleaders/   Furpaws Consulting: https://www.furpawsconsulting.com/   Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/   David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/  

To learn more about our social media: www.dogdaysconsulting.com  LinkedIn: https://www.linkedin.com/in/rhondabellcvpm 

Integrating FUN in Your Veterinary Practice with Megan Bendtzen10 Aug 202200:39:49

This episode is packed with FUN as Andrea & David interview Megan Bendtzen, the founder of TheDoctorOfFun.com. Megan integrates business meetings, team training, and team-building exercises with FUN to better impact retention, learning, and engagement. Megan talks us through how to have FUN in stressful situations or when dealing with trauma and sick patients. She walks us through maximizing effectiveness and increasing productivity in order to have the biggest impact on the bottom line AND with our teams. It's time to get serious about having FUN! 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

Why the Veterinary Practice NEEDS a Digital Presence with Bill Schroeder27 Jul 202200:47:46

In this episode, Andrea & David chat with Bill Schroeder the owner of InTouch Practice Communications about all things digital marketing for the veterinary practice. Bill talks to us about what the heck some of these marketing terms mean, how to handle some of the more complicated parts of digital marketing, and getting the basics done. This is the "How-To Guide" by the expert. 

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

 

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

Building an Empowered Team with Mary Lopez13 Jul 202200:44:42

In this episode Andrea & David interview Mary Lopez, BHS, BBM, MOL, the Practice Manager, and Area Manager for NVA. Mary talks about the importance of employee engagement, culture building, and empowering the team in her veterinary practices. She shares the how-to motivate our teams and sees a successful commitment to the organization through positive culture and environment. When our workplace is healthy, so are our teams.

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

Connect with Mary

https://www.linkedin.com/in/maryslopez/

 

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

 

Veterinary Team Training with Dr. Sanjay22 Jun 202200:44:54

This episode is all about training the veterinary team with Dr. Sanjay Mangabhai, the founder of the VETT Method. Andrea & David chat with Dr. Sanjay about why he sees team training as the most important investment in the practice.  Living and practicing in the UK is not so different from the US, and Dr. Sanjay shares some of the similarities and differences, and what can we learn from each other. He shares his secret sauce, the 6 R Key Points that should be in all training. And how getting training right can be a huge asset to efficiency in the practice.

Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

We would love for you to connect with us!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media:

Website: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

Challenges Big and Small with Jayde Quigley, Chief Operations Officer08 Jun 202200:42:51

In this episode, Andrea & David interview Jayde Quigley, MBA, CVT, CVPM, SPHR, the Chief Operations Officer at Animal Emergency and Referral Center of Minnesota. Jayde tells us the BIG problems she faces at her huge specialty practice. She also shares the small obstacles as well - something we all face as practice managers, regardless of the size of our practices. Jayde describes how she holds her leadership team accountable which  in turn, keeps their team in check. She dives into some of the biggest challenges the veterinary profession is facing and how we can overcome and come out ahead. Join us, grab a cup of coffee, or pour a glass of wine, and enjoy the session! Stay happy and sane!

We would love for you to connect with us! Check out our links below. 

Website:  https://www.pawsitiveleaders.com/  FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media:

Dog Days Consulting Website: www.dogdaysconsulting.com Rhonda Bell LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Digital Marketing and Branding in the Veterinary Practice with Eric Garcia25 May 202201:04:20

Andrea and David interview, Eric Garcia, Co-Founder of SimplyDONE Tech Solutions and Fidu, social media, digital marketing, and branding guru. In this episode, Eric shares how to handle negative reviews and how to properly solicit positive reviews. He breaks down digital marketing like a boss, how he does a digital detox, and the best way to use social media for client education. Eric is the Co-Founder of Noodle U, digital CE like you've never seen. He shares the Noodle U story with us. 

Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Efficiency in the Veterinary Practice with Bret Canfield11 May 202200:52:55
This episode is all about efficiency in the veterinary practice. Andrea and David have a chat with Bret Canfield, BFA, the Director of Organizational Development at Summit Veterinary Referral Center.   Bret dives into the areas we submerge ourselves in on a daily basis and how we can be more efficient in our practices. We talk about broken processes, how to make them right, and what steps we need to take to see improvement one step at a time without worrying about perfection on the first try. Bret tells us about ethnography, leaning in, and running into the fire to stay in a state of discomfort in order to grow. You won’t want to miss this “woo-woo” episode!    Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!  

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 
Covetrus brings Bruce Dell to talk all things Compounding & Pharmacy22 Apr 202200:47:08

Hold on to your pharmacy until you listen to this interview Andrea & David have with Bruce Dell, DPh with Covetrus Compounding. Bruce tells us all about what compounding is, the regulations that govern us around compounding, and how to make compounding a MUST have in your pharmacy toolbox for clients and patients. We talk about the hot topics surrounding compounding, successful marketing and practical ways to confidently compound in our practices.

Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Branding vs Marketing for the Veterinary Practice with Robin Brogdon06 Apr 202201:09:23

Sharpen your pencil and get ready to take some notes in this interview Andrea and David have with Robin Brogdon, MA, the CEO of Blueprints Marketing Group. As a previous Practice Administrator and a marketing guru, Robin talks about the difference between marketing and branding and why we need either one as busy as our practices are right now. As fast as the digital marketing era moves, Robin shares how busy practice managers and owners can stay current, how to track ROI, and steps to manage it all.

Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

Website: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

 

Preparing Your Veterinary Practice for Selling with David McCormick, CVA18 Sep 202400:59:55

In this episode Andrea and David chat with David McCormick, CVA with Simmons and Associates about prepping your practice for sale. David gets in the weeds with how managers can be an intricate part of preparing the practice owners exit strategy and participating in a smooth transition to new ownership.

So, grab your coffee or pour a glass of wine, and join us for an engaging conversation. Stay happy and sane!

 

Guest Links:

https://www.linkedin.com/in/dfmcc/

 

Show Links: Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985 David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/   To learn more about our social media: http://www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/
Labor, Expense, or Investment? With Terry O’Neil23 Mar 202200:46:08

In this episode, Andrea & David speak with Terry O’Neil, CPA, and Partner at KSM. Terry is a former practice owner, administrator and now serves veterinarians and managers as a CPA in the veterinary department for KSM accounting. He consults and provides guidance to veterinary hospitals in all aspects of accounting, finance, and operations. We chat about managing employee labor, dealing with rising wages, how to staff correctly and smartly, and how to see labor as an investment rather than an expense. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

To learn more about our guest please check out the following links:

LinkedIn: https://www.linkedin.com/company/katz-sapper-&-miller

Facebook: https://www.facebook.com/katzsappermillerllp

Twitter: https://twitter.com/ksmcpa

Learn more about the PAWSitive Leaders Podcast: https://www.pawsitiveleaders.com/   FB: https://www.facebook.com/PAWSitiveLeaders  IG: https://www.instagram.com/pawsitiveleaders/  Furpaws Consulting: https://www.furpawsconsulting.com/  Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/  David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/ 

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/ 

Work-Life Balance and Entrepreneurship with Dr. Ivan Zak09 Mar 202200:42:06

In this episode, Andrea and David interview Dr. Ivan Zak, CEO of Galaxy Vets and Veterinary Integration Solutions. Dr. Zak speaks on DVM compensation models, consolidation, compensation, and its effect on our teams and managing work-life balance as a veterinarian, entrepreneur, and business owner. Dr. Zak is highly influential and has produced some academic work on veterinary burnout and strives for the industry to become more sustainable. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

Our Guest:

Ivan Zak, DVM, MBA, CEO of Galaxy Vets; Founder of Veterinary Integration Solutions

Our guest's SM handles: https://www.linkedin.com/in/dr-ivan-zak/  https://twitter.com/IvanZak https://www.instagram.com/galaxyvets/ https://www.linkedin.com/company/galaxyvets/ https://twitter.com/GalaxyVets https://galaxyvets.com/

Website: https://www.pawsitiveleaders.com/  FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

Savvy Financial Planning with Tom Seeko, CExP and CJ Burnett, CExP23 Feb 202200:53:50

In this episode, Andrea and David chat with Tom and CJ of Florida Veterinary Advisors about all things business and personal finance. 401Ks, IRAs, cash flow management, oh my! So many practice managers and owners are not taking advantage of planning for current and future (think retirement) financial needs. Tom and CJ’s expertise in this area is invaluable and they specialize in the veterinary industry! For practice owners and managers alike, this episode is not one to miss. Join us, grab a cup of coffee, or pour a glass of wine, enjoy the session! Stay happy and sane!

Importance of Team Training with Amy Newfield, MS, CVT VTS-ECC09 Feb 202200:46:18

In this episode, learn all about training the veterinary team as Andrea & David interview Amy Newfield, MS, RVT VTS-ECC, Director of Veterinary Nursing Leadership at Veterinary Emergency Group (VEG), owner of Veterinary Team Training, & author of “Oops, I Became a Manager”. Amy discussed the importance of good team training and the benefits training brings to the practice and the individuals. Amy digs in deep identifying areas our practices need more training, she discusses how to create a Train the Trainer position, the logistics of developing a team training program, and measuring outcomes. You won’t want to miss this one! Join us, grab a cup of coffee or pour a glass of wine, enjoy the session! Stay happy and sane!

 

Website: https://www.pawsitiveleaders.com/ FB: https://www.facebook.com/PAWSitiveLeaders IG: https://www.instagram.com/pawsitiveleaders/ Furpaws Consulting: https://www.furpawsconsulting.com/ Andrea Crabtree-Wood (Host) LinkedIn: https://www.linkedin.com/in/andrea-crabtree-bs-cvpm-sphr-phrca-ccfp-fear-free-000a7985/ David Liss (Host) LinkedIn: https://www.linkedin.com/in/david-liss-mba-cvpm-rvt-6915743b/

To learn more about our social media: www.dogdaysconsulting.com LinkedIn: https://www.linkedin.com/in/rhondabellcvpm/

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