Explore every episode of the podcast Paper Napkin Wisdom - Podcast for Entrepreneurs and Leaders
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| EP 201 - Embracing Change: Part 2 with Gina Mollicone-Long on Paper Napkin Wisdom | 19 Dec 2024 | 00:39:40 | |
In this very personal and transformative Part 2 episode of Paper Napkin Wisdom, Gina Mollicone-Long, co-founder of Greatness U and a transformational expert, dives deeper into the idea of becoming the person you are before external proof appears. Building on the wisdom shared in Part 1, this episode refines that message and focuses on change, authenticity, and the journey of self-discovery. For me, this conversation was unlike any other. It was deeply personal, as I opened up about things I’ve never discussed publicly before. Gina’s ability to create a safe and reflective space allowed us to explore not just theoretical ideas but practical wisdom that every entrepreneur and leader can apply to their lives. The Refinement of Transformation Gina’s napkin wisdom in this episode introduces a crucial evolution of her earlier thoughts: change doesn’t happen in comfort. She eloquently explained, “Change can only happen when you’re perturbed. It’s not supposed to be comfortable.” This truth resonates with anyone on the journey of growth. For leaders, it’s a reminder that moments of discomfort are opportunities to expand, innovate, and grow. We also discussed how transformation often involves refinement rather than a complete reinvention. Gina shared, “It’s not about throwing everything out and starting over—it’s about taking what’s working and evolving it to the next level.” This perspective is both empowering and actionable, especially for entrepreneurs navigating change. Becoming Before Proof: A Personal Journey A central theme in our discussion was the idea that transformation begins internally. Gina emphasized, “You have to become the person who can handle the success before it shows up in your life.” For me, this concept hit home as I shared personal stories of times when I had to grow into the person I needed to be, long before the results showed up. This mindset shift is especially relevant for entrepreneurs and leaders who often measure success by external metrics. Gina’s wisdom reminds us that true success starts within and that who we are becoming is just as important as what we are achieving. Owning Your Story: The Path to Authenticity In one of the most powerful moments of the episode, Gina encouraged listeners to own their personal narratives. “Authenticity is not a luxury—it’s a necessity,” she said. This resonated deeply with me, as I reflected on the courage it takes to show up as your true self, especially in leadership roles. As leaders, we often feel the pressure to present a polished image, but Gina’s insights remind us that authenticity is a superpower. Owning your story—not just the successes but also the struggles—can inspire others and build deeper connections. Top 5 Key Takeaways
About Gina Mollicone-Long and Greatness U Gina Mollicone-Long is a global thought leader and the co-founder of Greatness U, an organization dedicated to unlocking human potential. Through her work, she empowers individuals and organizations to embrace transformation and achieve greatness.
Connect with Gina online:
Join the Conversation This episode was a deeply personal journey, not just for Gina but for me as well. I hope her insights resonate with you as much as they did with me. Take a moment to jot down your biggest takeaway from this episode on a paper napkin, snap a photo, and share it with the hashtag #PaperNapkinWisdom. Transformation starts with a single step. What’s yours?
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| Ep 200 - Unlocking Alignment and Authenticity for Entrepreneurs and Leaders with Gina Mollicone-Long | 17 Dec 2024 | 00:43:23 | |
Introduction to Gina Mollicone-Long and Part 1 of This Transformational Series Gina Mollicone-Long is a transformational leader, international speaker, best-selling author, and co-founder of Greatness U, an organization dedicated to unlocking human potential through cutting-edge coaching, courses, and tools. She’s no stranger to the Paper Napkin Wisdom community, having been a cornerstone of its origin story. In this special two-part series, Gina brings her unparalleled insights into alignment, mindset, and authenticity to help entrepreneurs and leaders create breakthroughs in their lives and businesses. In this milestone 200th episode, Gina dives deep into how alignment—not hustle—is the secret to success. She challenges listeners to shift their perspective, embrace their authentic selves, and break through mental barriers holding them back from achieving greatness. Let’s explore the highlights of this engaging conversation and uncover the wisdom Gina shared. Aligning with Success: It’s Not About the Grind One of the core themes Gina discusses in this episode is the power of alignment. "Success isn’t about grinding harder," she emphasizes. "It’s about making sure you’re in alignment with what truly matters to you." This simple yet profound idea is a wake-up call for many entrepreneurs and leaders who are trapped in the endless cycle of hustle. Gina shares how being in alignment allows you to work smarter, not harder, and how it creates an effortless flow of results. When your actions align with your purpose, everything falls into place with far less resistance. Breaking Through Mental Barriers Gina explains that most of the limits people face are self-imposed. "You’re only ever fighting yourself," she says. "The mental blocks we have often show up as invisible barriers that prevent us from seeing new possibilities." She offers practical advice on how to identify and dismantle these barriers, encouraging listeners to approach challenges with curiosity and openness. This mindset shift can lead to transformative breakthroughs, whether in business or life. The Role of Authenticity in Leadership According to Gina, authenticity isn’t just a buzzword; it’s a superpower. "When you show up as your authentic self, you give others permission to do the same," she explains. Authenticity creates trust, and trust is the foundation of all successful relationships—be it with your team, clients, or partners. Her advice for leaders? Stop trying to fit into someone else’s mold and focus on cultivating your unique strengths. Authenticity breeds confidence, and confidence inspires others to follow your lead. Small Actions, Big Results One of the most compelling parts of the conversation is Gina’s perspective on the ripple effect of small, intentional actions. "You don’t need to take massive leaps all the time," she says. "Sometimes, a small action aligned with your goals can create exponential results." This principle is especially relevant for entrepreneurs and leaders who often feel overwhelmed by the scale of their ambitions. Gina’s message is clear: Start small, but start with intention. 5 Key Takeaways from Part 1
Stay Tuned for Part 2 This episode was packed with actionable insights, but Part 2 promises to take things to the next level. Gina will dive into deeply personal stories and share transformational tools you won’t want to miss. Stay tuned—it’s going to be very special. Connect with Gina Mollicone-Long and Greatness U Learn more about Gina and her work:
Don’t forget to share your biggest takeaway on social media with the hashtag #PaperNapkinWisdom!
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| EP 199 - Expanding the Scope of Napkin Wisdom with Sean Finter | 12 Dec 2024 | 00:35:13 | |
In Episode 199 of Paper Napkin Wisdom, Sean Finter, founder of the Finter Group, joins us for the second part of his insightful series. If you caught part one, you already know Sean as a dynamic thinker who blends business acumen with life wisdom. In this episode, Sean dives deeper into the nuances of his philosophy, sharing how his "napkin moments" transcend business frameworks and evolve into tools for personal growth and leadership. As Sean explains, “I thought my napkin was a business thing, but I realized it had a broader application.” This realization speaks to the adaptability and transformative potential of great ideas. Whether you're leading a team or shaping your personal life, Sean’s insights offer practical tools to navigate complexity, build resilience, and foster meaningful growth. Simplicity Amidst Complexity Sean describes the challenges leaders face in breaking down overwhelming problems into manageable steps. “I learned to simplify things—not because it’s easy, but because simplicity makes the complex actionable.” This lesson is particularly relevant in today’s fast-paced world where clarity often becomes the leader’s greatest asset. Adaptability as a Superpower Reflecting on his journey, Sean highlights the importance of adaptability, especially during transformative moments in life. “When I became a dad, I realized how much I had to learn—not just about parenting, but about growth as a person.” His ability to translate lessons from one area of life into another is a masterclass in evolving through change. The Power of Relationships Sean underscores the role of relationships in shaping success. “I realized the people around me either lifted me up or anchored me. Choosing carefully made all the difference.” Surrounding yourself with the right people doesn’t just amplify your growth; it also keeps you grounded. Key Takeaways for Entrepreneurs and Leaders 1. Your Napkin Wisdom Can Evolve What starts as a tool for one purpose can evolve into something much greater. Sean’s journey from business-focused insights to broader life applications demonstrates this beautifully. 2. Simplify for Clarity Simplicity doesn’t mean cutting corners—it means focusing on what truly matters. Sean reminds us that “simplicity makes the complex actionable.” 3. Embrace Adaptability Leaders who evolve with change position themselves for long-term success. Sean’s reflections on becoming a dad exemplify the need to adapt and grow continuously. 4. Cultivate Growth-Oriented Relationships The people around you can either propel you forward or hold you back. Sean says, “Choose carefully—it makes all the difference.” 5. Seek Broader Applications for Your Wisdom What you learn in business can often apply to your personal life, and vice versa. Sean emphasizes that wisdom isn’t confined to one context.
Connect with Sean Finter
Your Turn to Take Action Sean’s wisdom challenges us to think bigger and act bolder. What’s one takeaway from today’s episode that resonated with you? Write it down on a paper napkin and share it on social media with the hashtag #PaperNapkinWisdom. Don’t forget to tag us! Let’s inspire each other to turn small ideas into big results. Stay tuned for more insights, and if you enjoyed this episode, please subscribe, leave a review, and share it with your community.
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| Ep 198 - The Power of Napkin Simplicity: Sean Finter’s Approach to Leadership and Strategy | 10 Dec 2024 | 00:37:28 | |
In Episode 198 of Paper Napkin Wisdom, Sean Finter brings a refreshing perspective on leadership and strategy. With decades of experience building high-performing teams and consulting leaders worldwide, Sean distills complex ideas into actionable insights that anyone can use to transform their organization. His approach? Simplicity, clarity, and a focus on what truly matters. Sean’s wisdom stems from his personal journey of self-discovery, marked by challenges like dyslexia and his early days as a young leader in London’s hospitality scene. His philosophy, captured in the memorable quote, “If your staff can’t articulate your business strategy on a napkin, you don’t have one,” encapsulates his belief in clarity as the cornerstone of effective leadership. In this blog, we explore Sean’s key insights and actionable steps to implement them. Simplicity: The Cornerstone of Strategy Sean’s napkin test is more than a clever idea—it’s a profound principle. He explained during the podcast: "That napkin changed my life. It came after 12 years of schooling where I learned very little because of dyslexia. It forced me to simplify everything, and I realized that clarity in communication is not just valuable—it’s essential." The lesson here is clear: if your strategy isn’t simple enough to fit on a napkin, it’s likely too complex to execute effectively. Leaders often get caught up in jargon and over-complicated plans, but Sean’s approach challenges this tendency. Turning Challenges Into Strengths Sean openly discussed how being diagnosed with dyslexia shaped his approach to learning and leadership. Instead of viewing it as a limitation, he embraced it as an opportunity to innovate. "I didn’t know how to learn in a traditional sense, but that pushed me to think differently and find creative solutions to problems," Sean shared. This mindset of turning obstacles into opportunities is a powerful reminder that our greatest challenges often carry the seeds of our most significant growth. Leadership Through Clarity, Not Control Sean’s experience leading diverse teams in high-pressure environments taught him the value of clear communication and alignment over micromanagement. He reflected: "Leadership isn’t about having all the answers; it’s about creating clarity so that your team can act with confidence and purpose." This philosophy emphasizes empowering your team by providing them with the tools and understanding they need to succeed. 5 Key Takeaways from Sean Finter Here are the five most impactful lessons Sean shared in this episode, along with actionable steps for entrepreneurs and leaders:
Take Action: Host a strategy session with your team and challenge them to write your mission or strategy in one sentence. Use their feedback to refine and simplify your vision.
Take Action: Reflect on a personal challenge you’ve faced and consider how it has equipped you with unique insights or skills. Share this perspective with your team to inspire resilience.
Take Action: Evaluate your team’s strengths and identify areas for improvement. Invest in hiring or training to build a team aligned with your strategic goals.
Take Action: Create a feedback loop in your organization to ensure that your vision and strategy are understood by all. Simplify your messaging wherever possible.
Take Action: Set a personal learning goal for the next quarter. Whether it’s reading a book, attending a workshop, or seeking mentorship, prioritize your growth
Learn More About Sean Finter Discover more about Sean and his work through these resources:
Share Your Takeaway with #PaperNapkinWisdom What’s your biggest takeaway from Sean’s insights? Write it down on a napkin, snap a photo, and share it on social media with the hashtag #PaperNapkinWisdom. Let’s inspire each other to simplify, clarify, and lead with purpose!
Remember: clarity transforms complexity into action. Take a moment today to simplify one thing in your life or business—and see the results unfold.
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| EP 197 - Health and Travel Wisdom with Ashley Perona: A Guide for Entrepreneurs and Leaders | 05 Dec 2024 | 00:43:19 | |
Episode 197: Paper Napkin Wisdom with Ashley Perona (Part 2 of 2) In this second part of our conversation with Ashley Perona, founder of Ever Wander Travel, we uncover the secrets to balancing health and thriving in the fast-paced world of travel and entrepreneurship. Ashley’s journey is a testament to how aligning with your core values can drive sustainable success while maintaining a healthy lifestyle. Whether you’re building a business, managing a team, or living a life of adventure, Ashley's practical tips on health and travel offer game-changing insights that are easy to implement. Redefining Health on the Move Ashley believes that staying healthy while traveling is not just about discipline; it’s about creating sustainable habits. “I always tell people, pack a reusable water bottle, prioritize your sleep, and make smart food choices,” she says. Hydration, rest, and nutrition form the foundation of her health strategy. She shared how she keeps up with her wellness goals by blending small, consistent actions with preparation. "It’s easy to let go of routines when you're traveling, but that’s when you need them the most," Ashley emphasized, encouraging listeners to take ownership of their health regardless of location. The Power of Travel to Shape Leadership For Ashley, travel is more than a passion; it’s a way to deepen her leadership skills. “Traveling teaches you to adapt, to think on your feet, and to embrace new perspectives,” she shared. Her ability to turn obstacles into opportunities is a lesson for entrepreneurs navigating the unpredictable landscapes of business. Through travel, Ashley has honed her ability to connect with diverse teams and customers, an invaluable skill for any leader aiming to grow their influence and impact. Simple Hacks, Big Wins Ashley’s travel hacks make life easier without compromising the experience. Her tips range from using apps to streamline planning to rolling clothes to maximize suitcase space. “Efficiency is key, especially when you’re juggling a packed schedule,” Ashley said. She highlighted the importance of working smarter, not harder: “You don’t have to reinvent the wheel. Sometimes, the simplest solutions are the most effective.” Leading with Connection and Experiences Central to Ashley’s philosophy is the idea of designing your life and business around meaningful connections. “At the end of the day, it’s not the places you go but the people you meet and the memories you create,” she shared. For leaders, this means building relationships that go beyond transactions. Ashley’s approach encourages entrepreneurs to focus on creating moments that matter—for themselves, their teams, and their customers. 5 Key Takeaways with Action Steps
Connect with Ashley Perona Explore more of Ashley’s inspiring journey and connect with her:
Your Call to Action What’s your takeaway from Ashley’s insights? Write it down on a paper napkin and share it using the hashtag #PaperNapkinWisdom. Let’s inspire others to take small, intentional steps toward big results!
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| EP 196 - Explore, Experience, Evolve: Ashley Perona’s Recipe for Growth and Connection | 03 Dec 2024 | 00:35:30 | |
In Episode 196 of Paper Napkin Wisdom, we dive into the transformative wisdom of Ashley Perona, founder of EverWander Travel. Known for curating exceptional travel experiences, Ashley brings a unique perspective to personal and professional growth. Her mantra, “Explore, Experience, Evolve,” is not just a statement—it’s a call to action for leaders, entrepreneurs, and anyone striving to grow. Ashley’s philosophy is beautifully captured in her napkin, which features a symbolic design of hearts and airplanes, representing connection, movement, and transformation. During this first part of a two-part series, she shares how exploration has shaped her entrepreneurial journey, why meaningful experiences matter, and how leaders can embrace evolution as a continuous process. The Art of Exploration: Stepping Outside Your Comfort Zone One of the core themes Ashley shares is the importance of exploration. Whether it’s traveling to a new place or trying a different approach in business, exploration pushes boundaries and opens doors. Ashley says, “You don’t have to know the destination, but you have to take the first step. Exploration leads to clarity.” Entrepreneurs and leaders can relate to this concept. Often, growth comes not from sticking to what you know but from venturing into the unknown. Ashley emphasizes that exploration isn’t about perfection—it’s about discovery. Experiences That Leave a Mark Ashley’s company, EverWander Travel, is rooted in the belief that experiences are transformative. She explains, “What we remember most are the moments that make us feel alive—the connections, the challenges, and the joy of something new.” For entrepreneurs, curating meaningful experiences extends beyond personal growth—it’s about creating moments for customers, teams, and communities that resonate on a deeper level. Ashley’s approach shows that when we focus on crafting experiences, we build lasting impact. Evolution as a Lifelong Journey Ashley believes evolution is not a destination but an ongoing process. She says, “Every challenge is a chance to evolve. It’s about becoming a better version of yourself every day.” This mindset is crucial for leaders navigating the ever-changing landscape of business. Evolution requires adaptability and a willingness to embrace change, even when it’s uncomfortable. Ashley’s wisdom reminds us that growth is a journey, not a one-time event. Building Connections That Matter A recurring theme in Ashley’s journey is the power of connection. She explains, “At the heart of every meaningful experience is a connection—whether it’s with people, places, or even yourself.” For leaders, this highlights the importance of building authentic relationships. In business, as in life, meaningful connections are the foundation of trust and collaboration. Ashley’s insights encourage leaders to invest time and energy into fostering genuine relationships. Aligning Purpose with Passion Ashley’s mantra, “Explore, Experience, Evolve,” is deeply rooted in purpose. She shares, “When you align your actions with your values, everything feels more intentional and fulfilling.” Entrepreneurs often face the challenge of staying true to their values while chasing success. Ashley’s journey shows that purpose-driven decisions lead not only to fulfillment but also to long-term impact. 5 Key Takeaways from Episode 196
Connect with Ashley Perona Learn more about Ashley and her inspiring work:
What did you take away from Ashley’s wisdom? Share your thoughts on a paper napkin, snap a photo, and post it on social media with #PaperNapkinWisdom. Let’s continue to explore, experience, and evolve together! | |||
| EP 195 - Building Relationships, Not Funnels: Richard Walton's Approach to Sales Success | 28 Nov 2024 | 00:33:19 | |
In episode 195 of Paper Napkin Wisdom, Govindh Jayaraman welcomes Richard Walton, founder of Outsell Sales, to discuss a profound shift in B2B sales. Walton, joining from South Africa, shares his perspective on why sales professionals should “Go back to the ’80s to sell better.” This throwback isn’t about nostalgia; it’s about reconnecting with the essence of human relationships that used to define sales success. Walton’s core message is that the digital-first, hyper-automated strategies common today often overlook the value of personal, face-to-face interactions. In his view, building trust and credibility with high-ticket B2B clients requires more than emails and LinkedIn messages; it requires taking the time to meet people, listen genuinely, and show up with a sincere desire to understand their challenges. Revisiting the “Shoe Leather” Strategy One of Walton’s main points is that sales in the digital age has lost its personal touch. “The competitive advantage that every single person can have is how often they can meet people in the real world,” he explains. Walton believes the sales process has become too reliant on technology, which, while efficient, often sacrifices the trust-building interactions that in-person meetings naturally foster. According to Walton, this return to what he calls the “shoe leather” method—physically meeting prospects and investing time in face-to-face interactions—can make all the difference. Reflecting on his own experiences in B2B sales, Walton recounts the evolution of his approach. Years ago, his daily grind involved hours of driving to meet prospects, listen to their needs, and form connections. Today, he urges salespeople to apply this mindset to their sales strategies, emphasizing that these real-world connections are essential, especially in high-value transactions. The Magic Number: Three Meetings to Build Trust For Walton, building trust is not a one-time event but a process. He argues that three face-to-face meetings within six to nine months are essential to establishing a solid foundation. Each meeting should have its own purpose and progression, focusing on deepening the relationship rather than pushing a sale. “I think three is the magic number when it comes to building trust and credibility,” Walton notes, encouraging leaders to structure their approach around this insight. The first meeting, Walton advises, should be purely relationship-focused. “You’re building a relationship; that’s it. You’re dropping everything else,” he says. By the second meeting, you’re assessing the prospect’s needs and opportunities for alignment. And by the third, you may find that they initiate interest in your product or service themselves, based on the trust developed through the earlier interactions. Using Technology as a Supplement, Not a Substitute While Walton’s approach may sound old-fashioned, he doesn’t reject technology altogether. Instead, he advocates for a balanced approach where tech serves to support, rather than replace, human interaction. “It’s the combination of those activities,” he says, referring to blending digital tools with in-person meetings. He suggests leveraging content creation, PR, and social media to build credibility while maintaining a focus on personal relationships as the heart of sales. This augmented approach can help entrepreneurs and leaders manage multiple channels without losing the personal touch. Walton’s strategy involves proving expertise through content while using digital tools for practical things like tracking interactions. “The magic wand,” Walton jokes, “is actually getting very focused on who you’re going to meet, putting together a local strategy, and putting in the hard work.” Building Trust with Genuine Intent Walton stresses that effective sales require sincerity and curiosity, especially when starting a new relationship. A technique he champions is to approach prospects with questions and a genuine desire to learn about their industry. “You’ve got to really hold that intention,” he says, adding that the best way to understand clients’ needs is by allowing them to become your “professor” in their field. By showing up curious and willing to learn, sales professionals position themselves as allies rather than just vendors. A Metric for Relationship-Driven Sales: Coffees per Week One unique metric Walton uses to gauge his sales effectiveness is what he calls “Coffees per Week” (CPW), which represents how many personal interactions he has over coffee or in other informal settings. For him, this metric is not about productivity in a conventional sense but about creating valuable touchpoints with clients. “How many coffees per week are you having?” he asks, encouraging leaders to measure their relationship-building activities as seriously as their digital KPIs. Walton’s message resonates strongly with today’s entrepreneurs and leaders who feel bombarded by digital communication but are craving authentic connections. His approach emphasizes that genuine relationships don’t just close deals—they drive long-term loyalty and growth. 5 Key Takeaways 1. Prioritize Face-to-Face Meetings
2. Build Trust Through Curiosity and Help
3. Use Technology to Augment, Not Replace, Personal Touch
4. Commit to Multiple Interactions for Stronger Connections
5. Measure Success by Relationship Metrics, Not Just Sales
Walton’s approach to sales is a reminder that meaningful connections can make or break a business. By embracing these strategies, entrepreneurs and leaders can forge deeper relationships, build trust, and ultimately drive success in a way that’s both sustainable and rewarding. Connect with Richard Walton
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| Ep 194 - Navigating Doubt Days: Stefanie Fox’s Approach to Resilient Leadership in the Salon Industry | 26 Nov 2024 | 00:34:39 | |
In Episode 194 of Paper Napkin Wisdom, Govindh Jayaraman welcomes Stefanie Fox, an influential leader in the salon industry who has made it her mission to empower salon owners and stylists to build fulfilling, sustainable careers. Stefanie’s insights extend far beyond the beauty industry. She offers lessons in self-awareness, resilience, and leadership that apply to entrepreneurs and leaders across all sectors. Stefanie is a coach, speaker, and visionary who has helped salon owners address the often-overlooked aspects of business: people management, retention, and culture. She’s a data enthusiast who understands the neuroscience behind emotional states and decision-making, making her approach both practical and scientifically grounded. Through her work, Stefanie addresses a unique yet universal challenge: how to lead authentically while managing moments of self-doubt and uncertainty. Embracing Vulnerability as a Path to Growth Stefanie candidly shares her struggles with what she calls “doubt days”—those moments when self-doubt, insecurity, or a challenging situation can cloud judgment and hinder progress. Rather than masking these moments, Stefanie’s approach involves acknowledging and embracing them. “I have a ton of doubt days,” she admits, “but I’ve learned that making decisions on those days actually limits my success.” For Stefanie, recognizing these days has been transformative, both in her personal life and as a business leader. She talks about the importance of emotional self-regulation, pointing out that many people expect leaders to always appear confident and certain. However, she challenges this notion by demonstrating that vulnerability, paired with intentional practices, can actually enhance leadership. “When I actually just recognize that this is not a decision-making kind of day, I can step back and give myself the space to realign,” Stefanie explains. Strategies for Resetting and Regaining Focus Stefanie’s journey has led her to cultivate a toolkit for navigating doubt days effectively. Drawing on her knowledge of neuroscience, she incorporates practices that engage both the body and mind, helping her shift from a place of doubt to one of clarity. Physical movement, connecting with supportive friends, and finding inspiration in quotes and journals are some of her go-to strategies. “Moving my body, whether it’s a walk or time in the gym, is preventative medicine for me,” she says. Stefanie also believes in building a strong support network, which she calls on during challenging moments. “There are five people in my life that I know love me unconditionally,” she shares. “When I feel overwhelmed, I’ll phone a friend and let them help me reframe my thoughts.” Her story is a reminder that resilience is not just about pushing through difficulties; it’s about knowing when to pause, recalibrate, and seek support. Stefanie’s perspective on resilience is particularly relevant in today’s high-stress entrepreneurial landscape, where leaders are expected to make quick decisions and maintain unwavering confidence. Key Takeaways and Action Steps for Leaders 1. Don’t Make Decisions on Doubt Days Stefanie’s rule of thumb, “Don’t make decisions on doubt days,” is a powerful reminder that emotions can cloud judgment. “If I make decisions on those doubt days, I hinder my success because I’m not thinking clearly,” she explains. Take Action: When self-doubt arises, pause and give yourself the space to regain perspective. Instead of forcing a decision, reflect on your motivations and revisit the choice when you’re feeling more centered. As a leader, acknowledge these moments to your team, creating a culture of transparency. 2. Move Your Body to Shift Your Mindset Physical activity is essential for Stefanie when it comes to managing stress and clearing her mind. “The likelihood that I’m going to have a better, more productive, less doubtful day is so much higher,” she shares. Take Action: Integrate physical movement into your daily routine, even if it’s just a walk. When faced with a stressful situation, consider a short burst of physical activity before returning to the task. Encourage your team to incorporate wellness practices to enhance productivity and mental well-being. 3. Lean on Your Support Network Stefanie’s advice to “phone a friend” is not just about seeking support; it’s about having trusted people who can help you see things from a different perspective. “I have a few friends who love me unconditionally and know me well enough to give honest feedback,” she says. Take Action: Identify 2-3 trusted individuals in your network who can provide support and honest advice when you need it. Consider creating a group of advisors within your business to support one another in times of doubt, creating a safe space for open dialogue. 4. Seek Inspiration in Words and Quotes As someone inspired by words, Stefanie turns to quotes and journals for grounding during difficult moments. “Sometimes just reading a few quotes is enough to re-inspire myself,” she shares. Take Action: Keep a journal of quotes or inspiring passages to turn to on challenging days. Make time for a weekly reflection session with your team, sharing an inspiring quote to kick off the discussion and foster motivation. 5. Prioritize Rest and Mental Recharge For Stefanie, quality rest is vital for resetting her mind and energy. “Sometimes, sleep is the only thing that can truly reset my perspective,” she explains. Quality rest enables her to approach challenges with a fresh mindset. Take Action: Schedule time for rest and mental recharge just as you would for work tasks. Create a team culture that respects the need for downtime, encouraging breaks and days off to maintain high energy and mental resilience.
Connect with Stefanie Fox To learn more about Stefanie Fox and her work, visit her website and follow her on social media:
Stefanie’s journey serves as a powerful example of the strength in vulnerability and the importance of taking care of ourselves so that we can lead with clarity and purpose. Whether you’re a salon owner, an entrepreneur, or a leader in any field, her insights remind us that self-awareness and resilience are crucial tools for success.
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| Ep 193 - Building Success Through Intentional Relationships: Insights from Kevin Thompson | 21 Nov 2024 | 00:33:51 | |
In episode 193 of the Paper Napkin Wisdom podcast, we had the privilege of speaking with Kevin Thompson, a seasoned connector of entrepreneurs and a strategic partnership expert. Kevin, whose career spans over two decades, has dedicated himself to helping entrepreneurs cultivate meaningful and profitable partnerships grounded in integrity, trust, and shared values. Throughout the episode, Kevin provides a refreshing perspective on how focusing on relationships over revenue has profoundly shaped his success. His message is clear: when we lead with service and genuine connection, the right opportunities will naturally follow. The Roots of Intentional Relationships Kevin's journey into partnership-building began in the early 2000s, but it was one pivotal statement that shifted his approach: "Relationships are our most valuable asset." This mantra resonated deeply with him, and over the years, it became the cornerstone of his business philosophy. He shared, “At a seminar back in 2006 or 2007, someone said that, and I thought, 'They’re totally right. That’s been my experience, and I want to experience more of that.’” For Kevin, relationships are not just about the immediate transaction but about cultivating a long-term connection that benefits all parties involved. His story underscores the importance of being selective in partnerships, staying true to one's values, and keeping a focus on delivering value to others. Focusing on Service Over Profit One of Kevin's defining principles is his unwavering focus on service. He described how, during one of his first partnerships with entrepreneur Joe Polish, he realized that, rather than simply aiming to profit, his real goal was to “be of service to my partner, helping them further the relationship they already have with the people they serve.” Kevin believes that this mindset has allowed him to build trust with his partners and consistently attract valuable opportunities. As Kevin puts it, “If we don’t subscribe to the same kinds of core values, it’s not going to be a fit.” The Power of Saying No Knowing when to walk away from a potential partnership is a lesson many entrepreneurs struggle with, especially when it involves lucrative opportunities. Kevin has mastered the art of saying no when a collaboration doesn’t align with his values or when he believes he cannot be of true service to the other party. He shared, “I have no problem saying no to potential revenue opportunities if they’re not in alignment with my values.” Kevin's commitment to authenticity is a guiding light for anyone looking to make an impact without compromising their integrity. This perspective helps him avoid misaligned ventures, focusing instead on those that resonate with his core mission. Staying True to Purpose Under Pressure In today’s fast-paced world, maintaining focus on what matters can be challenging, especially for entrepreneurs juggling numerous responsibilities. Kevin is intentional about staying grounded in his values, even when faced with pressure. He shared how his commitment to family has helped shape his business decisions: “I structured my business so that it fits in with the lifestyle I want, allowing me to be a husband and father first, and an entrepreneur second.” Kevin’s unwavering dedication to his principles has allowed him to cultivate a fulfilling life where his business and personal values coexist harmoniously. His approach serves as an inspiring model for entrepreneurs seeking balance in their own lives. Key Takeaways and Actions Here are five actionable insights from Kevin Thompson’s philosophy that entrepreneurs and leaders can apply to enhance their own partnerships and business success 1. Relationships Are Your Most Valuable Asset
2. Be of Service to Your Partners
3. Know When to Say No
4. Balance Business with Life Priorities
5. Focus on Long-Term Impact
Kevin Thompson’s philosophy is a powerful reminder that success is not solely measured by profits but by the meaningful relationships we cultivate along the way. As entrepreneurs and leaders, his story encourages us to reflect on our partnerships and consider how we can serve, support, and elevate those around us.
Connect with Kevin Thompson To learn more about Kevin and his work, visit: Let us know your takeaways from this episode by sharing them with the hashtag #PaperNapkinWisdom!
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| Ep 192 - Creative Confidence: Overcome Self-Doubt and Unleash Your Leadership Potential guest Amy Bernstein | 19 Nov 2024 | 00:31:52 | |
In episode 192 of Paper Napkin Wisdom, we dive deep into the nuances of creativity, self-doubt, and the entrepreneurial spirit with Amy Bernstein, an accomplished author, book coach, and creative powerhouse. Amy has dedicated her life to the written word and to helping others unlock their potential as writers and thinkers. Through her work, she illuminates the often-hidden journey that creatives and leaders must navigate, particularly in facing self-doubt and taking ownership of their own risks. The Role of Self-Doubt in Creativity and Leadership Amy’s perspective on self-doubt is refreshing and counterintuitive. Rather than viewing self-doubt as an obstacle to conquer, she advocates for managing it as a companion in our creative journey. “You cannot conquer self-doubt,” she shares. “But you can learn to manage it.” This philosophy, rooted in her own life experiences, has empowered her to take bigger creative risks and has also allowed her to guide others on similar paths. For Amy, the presence of doubt doesn’t diminish creativity; instead, it fuels it. She believes that self-doubt is intricately linked to creativity, especially when it comes to taking bold steps or attempting something new. "Anyone who is any kind of a maker or a creator ... is embarking on a lot of risk-taking," she notes. "And the risk-taking often escalates depending on where you are in that project." This risk-taking is where entrepreneurs and creatives share common ground. Both groups must navigate external pressures and internal resistance to bring their visions to life. Amy’s insights provide entrepreneurs and leaders with a blueprint for how to make peace with self-doubt. In a culture that often prioritizes confidence and decisiveness, Amy suggests that self-doubt might actually be an asset if we know how to wield it. Entrepreneurs and creatives alike face societal expectations to succeed without hesitation, but Amy reminds us that doubt is an inherent part of the journey. The Similarities Between Creatives and Entrepreneurs One of the standout moments in the episode is Amy’s insight into the similarities between entrepreneurs and artists. “Whenever you are going to make something from nothing ... you are taking fresh creative risks,” she observes. While entrepreneurs may be focused on financial success and artists on the purity of their creations, both are driven by a need to create something meaningful. This shared experience of “making something from nothing” bridges the perceived gap between these two worlds. Entrepreneurs often view themselves as separate from the “creative types,” yet Amy challenges this mindset. She believes that embracing the entrepreneurial spirit as a form of artistry can help leaders approach their challenges with a more open and creative mindset. As she explains, “We live in cultures that are often throwing a lot of negative energy our way. People are looking for others to fail.” Understanding that this energy exists in both art and business can equip leaders with resilience and perseverance. Owning Your Risks to Drive Success Amy discusses the importance of “owning your own risks.” She shares how stepping out of traditional organizational roles forced her to take full responsibility for the risks she was willing to pursue. “The risks are there regardless. Are we going to own them or not?” she asks, emphasizing the empowering nature of this choice. Amy’s advice is clear: true leadership and creativity require not just accepting but embracing the risks involved. Owning risk can be daunting, especially in the face of self-doubt, but it is essential for growth. By taking ownership, we stop waiting for permission or validation from others and start charting our own paths. For Amy, this shift came when she left a traditional career and stepped fully into her creative life, where she could shape her journey on her terms. Entrepreneurs and leaders can take a page from her book by viewing risk ownership as a powerful tool for personal and professional development. Failing Bigger: The Road to Greater Growth Another powerful takeaway from Amy’s story is her concept of “failing bigger.” Rather than shying away from failure, Amy sees it as a necessary step in pushing one’s creative and professional boundaries. She explains that part of her process involves finding the “next thing you’re scared of” and intentionally working toward it. This idea of pushing limits and accepting failure as part of the journey resonates deeply with anyone who has had to reinvent themselves or tackle a new challenge. For leaders and entrepreneurs, failing bigger means setting more ambitious goals and stepping outside of their comfort zones. It’s about reframing failure as a learning experience rather than an endpoint. By adopting Amy’s mindset, they can view failure not as a setback but as evidence that they’re pushing the boundaries of what’s possible. The Value of Community in Creative and Entrepreneurial Pursuits Lastly, Amy emphasizes the importance of a supportive community. “Writing and creating can be a very, very lonely endeavor,” she admits. Being part of communities that offer respect and encouragement has been instrumental in her journey, and she advises others to seek out similar support. The process of entrepreneurship, like the creative process, is demanding, and having a network that understands these unique challenges can provide a sense of belonging and motivation. For entrepreneurs, this might mean connecting with fellow business leaders or joining a mastermind group. For creatives, it could mean participating in writing or art communities. The key is finding people who resonate with your vision and can help lift you up during challenging times. Five Key Takeaways
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| Ep 191: Building a High-Performance Culture with Clear Expectations - Insights from Michael Erath | 14 Nov 2024 | 00:43:31 | |
In episode 191 of the Paper Napkin Wisdom podcast, host Govindh Jayaraman sits down with Michael Erath, founder of Next Level Growth. Michael’s journey is filled with real-life lessons on leadership, accountability, and the impact of clear expectations. With experience in both managing and growing a successful manufacturing business and now coaching leaders, Michael brings a unique perspective to building a culture of clarity and responsibility in organizations. As an expert in business and leadership coaching, Michael is all too familiar with the challenges that come with team dynamics and performance. His paper napkin wisdom, “Most of your frustrations with people are the result of unclear expectations,” resonates with leaders across industries. In this episode, Michael unpacks why setting expectations is more than just a management tool—it’s the foundation of effective leadership. From Manufacturing to Coaching: A Journey of Transformation Michael’s transition from running his own manufacturing business to coaching leaders wasn’t just a career shift; it was a transformative journey. Through years of hard work, he grew his family business significantly, but he also faced intense challenges, including a betrayal that nearly brought the business down. Reflecting on these experiences, Michael reveals, “One of the underlying issues affecting performance and leading to frustrations is simply the fact that lots of people get onboarded into a job and don’t really understand what’s expected of them.” In his coaching work at Next Level Growth, Michael focuses on helping leaders implement structured accountability and clarify expectations. He has developed a powerful framework that addresses three core areas for every role: Mission, Most Critical Outcome, and Obsessions. This method ensures that everyone understands their purpose within the organization and knows how to measure their success. According to Michael, “Every system is perfectly designed to get the results it gets,” emphasizing the importance of building a culture of accountability from the ground up. Accountability Redefined: Shifting from Brow-Beating to Clarity Many leaders struggle with accountability, often associating it with criticism or discipline. But Michael offers a different perspective, suggesting that accountability, when approached with empathy and clarity, can drive motivation and performance. He explains, “Accountability and high-performing cultures don’t have to be brow-beating, disciplinary cultures. In fact, the inverse is often true.” Michael’s model, built from his own experiences and honed through coaching, is designed to support leaders and team members in knowing whether they are “winning” in their roles. This clarity fosters self-motivation and reduces friction, creating an environment where everyone feels valued and aligned with the organization’s goals. The Power of Onboarding and Defining Roles One area Michael strongly advocates for is investing in a structured onboarding process. He believes that starting employees with a clear understanding of their role and expectations is essential to long-term success. “If we take time in the very beginning to have a dialogue around expectations in both directions, we create a de facto agreement because we had a dialogue about them,” he explains. For Michael, this dialogue is the foundation of a healthy, high-performing work culture. By defining roles through his Next Level Accountability Chart—outlining each role’s mission, measurable outcomes, and key “obsessions”—Michael has helped numerous companies create a results-oriented culture. His approach emphasizes measurable outcomes, aligning every team member’s objectives with the broader mission of the company. “The companies I work with that have done this well truly build a financial engine in the business,” Michael says, underscoring the power of this framework. 5 Key Takeaways
Links to Learn More About Michael Erath
This episode reminds us that accountability, clarity, and structured expectations are the cornerstones of a thriving organization. Take these actionable insights to create a culture of high performance in your team, and as always, jot down your favorite takeaway on a paper napkin and share it with us using #PaperNapkinWisdom!
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| EP 190 - Navigating Leadership and Responsibility with Navy Bob Roncska | 07 Nov 2024 | 00:37:44 | |
In this episode of Paper Napkin Wisdom, we dive into a unique perspective on leadership and decision-making, straight from the captain's chair of a nuclear submarine. Robert Roncska, known to many as Navy Bob, shares wisdom drawn from years spent commanding submarines in the U.S. Navy. This experience is marked by high-stakes decisions, intense training, and an unwavering sense of accountability. Navy Bob brings these lessons into today’s conversation, offering invaluable advice on building trust, staying adaptable, and leading with purpose. Decision-Making Under PressureOne of the defining qualities of submarine leadership is the ability to make swift, informed decisions under pressure. Navy Bob explains that in his line of work, there’s little room for hesitation. “When you're miles under the sea, you have to learn to shut out the noise and focus on the task at hand,” he says. This approach to decision-making, honed through years of experience, has shaped his philosophy on leadership. “It’s not about making perfect decisions—it’s about making the best decision you can with the information available.” In any high-stress situation, having the confidence to make choices quickly can mean the difference between success and failure. Navy Bob’s insight is especially relevant to entrepreneurs and leaders facing complex challenges. Developing a mindset that embraces quick yet calculated decision-making is critical. Building Trust in High-Stakes EnvironmentsTrust is paramount when you’re leading a team, and for Navy Bob, this trust isn’t optional. “On a submarine, we rely on each other in ways that are hard to describe,” he shares. “Every person has to be absolutely dependable, or the whole mission can be compromised.” Establishing a foundation of trust means that each team member knows they can rely on one another, a lesson that translates well to any organizational setting. In leadership, trust is cultivated through consistent actions, mutual respect, and clear communication. Entrepreneurs can apply this lesson by actively building trust within their teams, fostering an environment where everyone feels confident in each other’s abilities and commitment. Embracing AdaptabilityIn the depths of the ocean, unexpected situations arise, and adaptability is key. Navy Bob explains, “Plans are great, but plans can’t anticipate everything. Sometimes you have to adjust course.” This mindset has allowed him to face unforeseen challenges with resilience and determination. For business leaders, adaptability is a powerful asset, as it allows them to navigate shifting market conditions and rapidly changing environments. Being prepared to pivot when necessary doesn’t just apply to crisis situations. It’s a mindset that can help leaders and entrepreneurs approach their work with a sense of openness and flexibility, essential for long-term success. The Weight of AccountabilityAs a submarine captain, Navy Bob bore the ultimate responsibility for his crew and vessel. “When you’re in charge, you own the outcome,” he says. “It’s as simple as that.” This absolute accountability has been a guiding principle throughout his career. By taking ownership of both successes and failures, he has built credibility and earned respect from his peers. Accountability is a cornerstone of effective leadership, and it resonates with anyone who holds a position of influence. Entrepreneurs can adopt this approach by holding themselves accountable for their decisions, owning outcomes, and demonstrating a commitment to their mission. Preparation as a Foundation for SuccessPreparation is everything, according to Navy Bob. In the Navy, training is rigorous and continuous. “When the stakes are high, you can’t afford to wing it,” he explains. This commitment to preparation has helped him remain calm and focused in the most challenging situations. For entrepreneurs, preparation is equally essential, as it forms the foundation for confident, decisive action. By dedicating time to thorough planning, leaders can approach each challenge with a clear, strategic mindset, allowing them to respond effectively when the unexpected arises. 5 Key Takeaways with Action Steps
These insights from Navy Bob offer a roadmap for navigating leadership challenges with confidence, integrity, and resilience. By incorporating these principles, entrepreneurs and leaders alike can build stronger teams, make better decisions, and lead with purpose. Remember, your next big idea might just fit on a napkin—share your thoughts with us using #PaperNapkinWisdom! | |||
| Ep 189: Building Resilience Through Alignment with Natalia Matveeva | 31 Oct 2024 | 00:32:00 | |
In episode 189 of Paper Napkin Wisdom, host Govindh Jayaraman sits down with Natalia Matveeva, an accomplished entrepreneur and leadership coach known for her emphasis on creating purpose-driven businesses. Natalia shares her journey and unique insights into the importance of resilience in business, shedding light on a key aspect often overlooked: aligning business goals with personal values. Natalia’s message is clear—resilience isn’t just about persistence; it’s about building a business that resonates with who we truly are. Discovering True ResilienceAs entrepreneurs, we’re often encouraged to “tough it out” through challenges, to keep going no matter what. While grit is essential, Natalia emphasizes that resilience goes beyond sheer determination. She notes, “True resilience is found in the harmony between our business and our inner selves.” This perspective suggests that when our business goals align with our personal purpose, resilience becomes a natural byproduct, helping us navigate challenges more smoothly. Through her years of experience, Natalia has found that maintaining harmony between external goals and internal values creates a sense of purpose and satisfaction that fuels long-term commitment. “If we align both business and ourselves,” Natalia explains, “we can achieve a kind of fulfillment that pushes us forward, even in tough times.” The Power of Purpose-Driven SuccessBuilding a business that reflects our personal values doesn’t just lead to resilience—it also brings about fulfillment and lasting satisfaction. When asked about her journey, Natalia shared that she found greater motivation and joy in her work once she made a conscious effort to align her business with her personal “why.” “A purpose-driven approach is what makes all the difference,” she says. By infusing our businesses with a clear sense of purpose, we not only stay motivated but also find meaning in every step of the journey. This purpose-driven mindset can make the ups and downs of entrepreneurship more manageable and fulfilling. Personal Growth as a Catalyst for Business SuccessNatalia is a strong advocate for integrating personal growth into business growth. She explains that our personal evolution directly impacts our professional lives, often creating a ripple effect. “As we grow personally, we can channel that growth into our businesses,” she states. This interplay between personal development and business success allows entrepreneurs to bring fresh ideas, renewed energy, and an expanded vision into their work. For Natalia, prioritizing personal growth has meant exploring self-awareness and self-care, both of which have enriched her ability to lead with purpose. “When we bring personal insights into our businesses, we create something that resonates deeply with our values,” she explains. This alignment strengthens resilience and drives authentic business practices. Self-Awareness: A Guiding Compass for Decision-MakingEntrepreneurs often face a high volume of decisions, many of which can feel overwhelming. Natalia highlights the importance of self-awareness as a key tool in navigating these choices effectively. “Self-awareness helps us make choices that resonate both personally and professionally,” she says, urging business owners to regularly check in with themselves. By developing self-awareness, leaders can approach decisions with greater clarity and confidence. Natalia points out that this practice allows us to avoid burnout, focus on our priorities, and ensure that we stay on a path aligned with our vision and values. The Value of Regular Reflection and RealignmentWhile aligning our values and goals is crucial, Natalia emphasizes that it’s an ongoing process rather than a one-time event. She encourages entrepreneurs to make regular time for reflection to ensure they’re still aligned with their purpose. “Reflecting and realigning keeps us connected to what we truly believe in,” she explains. This practice fosters resilience by ensuring that our business remains an authentic expression of our personal values. By periodically reassessing our path, we can adjust to changes, refocus our priorities, and continue progressing with a clear sense of direction. For Natalia, this commitment to realignment is the cornerstone of resilience, empowering us to stay true to our values even as we grow and evolve. 5 Key Takeaways from Our Conversation with Natalia Matveeva
Natalia Matveeva’s approach to resilience challenges us to think about success as more than just achieving business goals. Instead, it’s about creating a business life that reflects our core values and allows us to find true fulfillment. When we align our inner purpose with our business, resilience becomes an essential part of our journey rather than an occasional tool. How will you bring more alignment into your own life and work? Take a moment to jot down your thoughts on a paper napkin, and don’t forget to share it on social media with the hashtag #PaperNapkinWisdom. | |||
| Ep 188: Balancing Innovation with Human Connection – Insights from Annette Levesque | 22 Oct 2024 | 00:32:40 | |
In the fast-evolving world of technology, it can be easy to overlook the human element. In this episode of Paper Napkin Wisdom, Govindh Jayaraman speaks with Annette Levesque, a global expert in e-learning who built one of the first e-high schools in the world. Annette shares her unique perspective on the intersection of innovation and human connection, offering a wealth of wisdom for leaders and entrepreneurs navigating the digital age. Innovation Meets EducationAnnette’s journey into e-learning began as a passion for leveraging technology to increase access to education. As one of the pioneers in the online education space, she transformed how students could learn, breaking barriers of location and time. "I saw early on that technology could expand the reach of education, but I also knew that it needed to remain student-centered," Annette explains. Her work wasn’t just about building platforms; it was about creating environments where students felt connected, engaged, and supported—despite being physically distant. For entrepreneurs and business leaders, this insight is vital. While technology can help scale operations, it’s critical to remember that the end user’s experience is still rooted in connection and engagement. Whether you’re working with clients, customers, or employees, ensuring that technology enhances human interaction is a key ingredient for long-term success. The Power of Human Connection in BusinessA recurring theme in Annette’s conversation is the importance of human connection, even in tech-driven industries. "People don’t remember the tools you used; they remember how you made them feel," she emphasizes. In her view, businesses that focus solely on innovation without considering the relational aspect will struggle to maintain loyalty and trust in the long run. This wisdom applies across all sectors—whether you’re leading a tech startup or running a more traditional business. The tools we use may evolve, but the need for trust, empathy, and relationship-building remains constant. Leaders who recognize this will not only retain their workforce but also foster an environment where creativity and innovation can thrive. Trust in the Digital WorldBuilding trust in digital spaces is a challenge that Annette knows well. In her work with online education, she learned that establishing trust remotely required more than just reliable technology. "You need to be transparent, consistent, and show up in ways that people feel seen and heard," she shares. For leaders, this means going beyond transactional interactions. It requires demonstrating empathy and understanding through communication, follow-through, and shared values. In a time where remote work and digital services are more prevalent than ever, leaders who invest in trust-building will set themselves apart. Whether it’s through regular check-ins with your team or personalized customer service experiences, these efforts go a long way in making people feel valued. Leading with a BalanceAnnette believes that successful leadership today is about balancing innovation with a personal touch. "Technology can scale a business, but it’s the people behind it that drive success," she says. As an entrepreneur or leader, finding that balance requires intentional effort. It’s easy to get caught up in new tools, automation, and systems that promise growth, but staying connected with your team, customers, and partners is essential to sustaining that growth. By focusing on human connection alongside innovation, leaders can create businesses that not only grow but also inspire loyalty and trust. 5 Key Takeaways 1. Human Connection is Your Greatest AssetAnnette emphasizes that while technology can drive efficiency, it's the personal connections you create that will drive long-term success. “People may forget what you said, but they will never forget how you made them feel,” she says. Take Action: Identify one area of your business where you can enhance human connection, whether through more personalized communication with clients or increasing face time with your team. Make a plan to implement this within the next month. 2. Technology Should Serve, Not Replace, ConnectionInnovation is crucial, but Annette reminds us that it should support rather than replace meaningful interaction. “The tools are there to make life easier, not to cut out the human element,” she notes. Take Action: Review the tools you currently use in your business. Are they enhancing or detracting from human engagement? Eliminate or adjust any systems that are creating barriers between you and your customers or team members. 3. Trust Requires Transparency and ConsistencyIn a digital-first world, trust isn’t built overnight. It’s earned through consistency and transparent communication, something Annette has mastered in her work with online education. "People need to feel like they’re being heard and understood, not just managed by an algorithm," she says. Take Action: Start holding regular, transparent updates with your team or clients, even if there’s nothing significant to report. Consistency in communication builds trust and reinforces your commitment to their success. 4. Leverage Technology for PersonalizationAnnette shares that one of the benefits of technology is its ability to personalize experiences at scale. “We have the tools to make every interaction feel customized and personal, even in large organizations,” she says. Take Action: Implement a system or tool that allows for more personalized communication. This could be as simple as adding personal touches to your emails or using CRM tools to tailor your outreach based on specific customer needs. 5. Balance is Key to Leadership SuccessAnnette closes with a powerful message about leadership. “It’s about balance—balancing growth with connection, innovation with empathy.” Leaders who can manage this balance will not only achieve success but sustain it. Take Action: Take 10 minutes at the end of each day to reflect on how well you balanced innovation and connection in your leadership. Journal any key observations, and consider how you can improve this balance moving forward. Annette Levesque’s insights serve as a timely reminder that in our fast-paced, tech-driven world, human connection remains the cornerstone of success. Whether you're leading a business, building a team, or interacting with clients, the relationships you foster will ultimately define your impact. If you want to dive deeper into Annette’s wisdom, check out the full episode and take a moment to share your biggest takeaway on social media using #PaperNapkinWisdom. Let’s keep the conversation going! | |||
| Ep 187 - The Two Ladders of Leadership: Skills and Confidence with Cameron Herold | 17 Oct 2024 | 00:34:56 | |
In episode 187 of Paper Napkin Wisdom, we’re thrilled to welcome back Cameron Herold, a leader whose insights are reshaping the way we approach growth in business and life. Known for his impactful coaching and leadership strategies, Cameron brings us a fresh perspective on what it takes to climb the proverbial ladder of success. This episode centers around an intriguing metaphor Cameron calls the “Two Ladders”—one representing skills, the other confidence. His vision is a balanced approach to leadership growth, showing us how essential it is to build both skill sets and self-assurance simultaneously. As Cameron says, “If my skills are shaky, then my confidence is going to be starting to shake. If my confidence is shaky, my skills start to shake.” Let’s dive into some of the standout points Cameron made in this episode and explore how his “Two Ladders” concept can help leaders like you build a more resilient foundation. Skills and Confidence: Two Ladders, One Goal Cameron Herold believes that the journey to success isn’t linear; instead, it requires stability on two fronts—skills and confidence. He explains this idea using the metaphor of two ladders that you need to climb side by side. “If you’re climbing up one ladder, and your left hand and left foot are on one ladder and your right hand and right foot are on another,” he describes, “it starts to sway if either one is shaky.” This imagery is a reminder that both skills and confidence must be developed in tandem. As leaders, we can sometimes focus too heavily on one while neglecting the other, but as Cameron points out, “It’s skills and confidence that will actually grow those people.” For entrepreneurs and leaders, building a solid foundation in these areas is essential for long-term success. Creating a Supportive Environment for Growth Cameron emphasizes the importance of creating an environment where team members feel safe to grow. Drawing a parallel with parenting, he explains, “We need to cheer them on… we need to coach them to success.” This idea underscores the need for leaders to foster a positive, encouraging environment that nurtures both skill development and confidence. For Cameron, coaching isn’t just about holding people accountable; it’s about empowering them. He says, “I’m not going to hold you accountable… I hire accountable people.” This approach reflects his belief that leadership is about trust and autonomy. By hiring individuals who take ownership of their roles, leaders can focus on guiding them rather than micromanaging. Coaching at Every Level of Leadership One of Cameron’s most compelling points is that coaching should be a continuous part of a leader’s journey, no matter their experience level. Even at 59, Cameron invests in coaching to sharpen his skills and maintain his confidence. He encourages leaders to model this approach for their teams, saying, “If coaching is good for me, then it’s clearly going to be good for you, too.” This willingness to learn and grow, regardless of one’s position, is a hallmark of effective leadership. By prioritizing their development, leaders can inspire their teams to do the same, fostering a culture of lifelong learning and improvement. 5 Key Takeaways Here are five actionable takeaways from Cameron’s insights on leadership, each with a “Take Action” tip for entrepreneurs and leaders: 1. Embrace the “Two Ladders” Concept Success is built on a foundation of both skills and confidence, and developing these simultaneously is crucial. Quote from Cameron: “If my skills are shaky, then my confidence is going to be starting to shake. If my confidence is shaky, my skills start to shake.” Take Action: Reflect on areas where your skills or confidence may be lacking. Set aside dedicated time each week to work on specific skills and seek feedback to bolster your confidence. 2. Foster a Positive Growth Environment A supportive environment encourages your team to take risks and grow. When people feel safe, they’re more likely to develop both skills and confidence. Quote from Cameron: “We need to cheer them on… we need to coach them to success.” Take Action: Create a positive reinforcement plan for your team. Recognize and celebrate small wins regularly to build an atmosphere where growth feels rewarding and safe. 3. Hire for Accountability Instead of enforcing accountability, hire self-managing people who take ownership of their roles. Leadership is about empowering others, not micromanaging. Quote from Cameron: “I’m not going to hold you accountable… I hire accountable people.” Take Action: During your next hiring cycle, look for candidates who demonstrate initiative and responsibility. Develop interview questions that reveal how they’ve managed themselves in past roles. 4. Model Continuous Growth Great leaders are lifelong learners. Cameron advocates for continuous coaching and personal development at every stage of one’s career. Quote from Cameron: “If coaching is good for me, then it’s clearly going to be good for you, too.” Take Action: Enroll in a coaching program, or work with a mentor. Share your growth journey with your team to show that personal development is a priority. 5. Focus on the Setup for Success Just as you need to set up a ladder securely, you must also establish a solid foundation for your team to grow. The right preparation helps them reach greater heights. Quote from Cameron: “How you set up the ladder is pretty important, too… you’ve got to set this up right.” Take Action: Review your team’s current structure and support systems. Identify areas where they may need additional resources, training, or tools to be successful, and take steps to provide them. Final Thoughts In this episode, Cameron Herold challenges us to rethink leadership as a balanced journey of skills and confidence, supported by an environment that prioritizes growth and accountability. Whether you're scaling a startup or leading a well-established organization, the insights shared today remind us that effective leadership is a constant climb. Share your biggest takeaway with us by posting a photo of your notes on a napkin and using #PaperNapkinWisdom. How are you strengthening your own ladders of skills and confidence? Let’s keep climbing together! | |||
| Ep 186 - Discovering the Real Problem with Todd Palmer - Coach and Retreat Facilitator | 15 Oct 2024 | 00:36:09 | |
In episode 186 of Paper Napkin Wisdom, Govindh Jayaraman has a compelling conversation with Todd Palmer, a CEO coach, entrepreneur, and author who believes that “The problem is never what you think it is.” This simple yet powerful insight drives his approach to leadership and coaching. Todd has spent years guiding leaders to uncover the deeper issues that lie beneath the surface of everyday business challenges. He believes that by getting to the root of problems, leaders can build more resilient organizations and foster meaningful growth. Throughout this episode, Todd shares lessons from his own entrepreneurial journey and reveals how his Paper Napkin Wisdom has shaped his career. Todd's story isn’t just about overcoming surface-level challenges. It’s about exploring the underlying issues that often go unnoticed and addressing them head-on. Recognizing Hidden Challenges in Leadership Todd’s philosophy centers on the idea that the real problem is rarely the one that’s immediately visible. “So often, we get caught up in the symptoms and miss the root cause,” he explains. For Todd, leadership is about going deeper, asking the tough questions, and understanding that the most pressing issues are often hidden from view. Reflecting on his own experiences, Todd shares how he once struggled to address a culture problem within his business. “At first, I thought it was just a few bad hires or a lack of motivation,” he says. “But once I dug deeper, I realized it was about leadership. I wasn’t showing up authentically, and my team could feel that disconnect.” This shift in perspective allowed Todd to address the root cause and rebuild a stronger, more aligned team. Facing Fear to Uncover the Real Problem According to Todd, fear often keeps leaders from looking beneath the surface. Fear of failure, fear of vulnerability, and fear of the unknown can all prevent us from digging deeper. He explains that it’s essential for leaders to confront these fears and push past them to discover what’s really holding them back. “Fear blinds us to the real issues,” Todd notes. “We get so wrapped up in what we’re afraid might happen that we miss what’s actually happening.” For Todd, addressing fear is a way to gain clarity. When leaders let go of the fear of confronting the unknown, they open the door to understanding the true nature of their challenges. Authenticity and the Deeper Connection In Todd’s view, authenticity plays a crucial role in uncovering hidden problems. When leaders are willing to show up as their true selves, they’re more likely to connect with others on a meaningful level. “If you’re not being real with your team, you’re missing out on important insights. They can sense when something is off, even if they can’t put their finger on it,” he explains. Todd shares that his own journey toward authenticity taught him how to listen better and look beyond the obvious. “It’s not just about being honest with others; it’s about being honest with yourself. When you’re authentic, you create a space where real issues can surface.” Building a People-First Culture by Digging Deeper Todd believes that a people-first culture requires leaders to go beyond the symptoms of disengagement or low morale. Instead, he advises leaders to look for underlying causes that may not be immediately visible. “You can’t build a strong culture if you’re only addressing surface-level issues. You have to understand what truly drives your people.” For Todd, this means asking questions like, “What’s really holding this person back?” or “What’s causing this frustration?” By focusing on the people rather than the symptoms, leaders can create an environment where everyone feels valued and empowered to contribute their best. Embracing Resilience Through Adversity Todd’s entrepreneurial journey has shown him that resilience is about more than just bouncing back from failure. It’s about learning from setbacks and understanding the real lessons they offer. “Every failure has a hidden message,” he says. “If you can dig deep enough to find it, you’ll come out stronger on the other side.” Resilience, for Todd, is a skill that leaders can develop by consistently asking, “What is this situation really trying to teach me?” He believes that embracing this mindset allows leaders to uncover insights that can help them navigate future challenges with greater clarity. Here are five key takeaways from Todd’s conversation, each with a “Take Action” element designed to help entrepreneurs and leaders put his wisdom into practice by exploring beneath the surface: 1. Look Beyond the Symptoms Todd’s wisdom reminds us that the first issue you see is rarely the real one. “If you only address what’s on the surface, you’ll miss the root cause,” he warns. Take Action: Next time you encounter a problem, ask “Why?” five times to drill down to the core issue. Reflect on whether the initial problem you identified is a symptom of a deeper issue and take action from there. 2. Confront Fear to Gain Clarity Todd explains that fear often clouds our ability to see the real problem. He encourages leaders to face their fears head-on to uncover the truth. “When you let go of fear, you see things for what they really are,” he says. Take Action: Identify one area in your leadership where fear might be limiting your perspective. Write down the worst-case scenario, and then challenge it. What deeper issue might you be avoiding, and what small step can you take to address it? 3. Lead with Authenticity to Foster Trust Authenticity isn’t just about being honest—it’s about showing up fully, so others feel safe to share what’s really going on. “Authentic leaders create space for real issues to surface,” Todd explains. Take Action: Ask your team for feedback on your leadership style and take their responses to heart. By modeling authenticity, you create a culture where your team feels empowered to address challenges openly. 4. Go Deeper to Create a People-First Culture Todd believes that strong cultures are built by addressing underlying issues rather than surface complaints. “When you dig deeper, you can address what really matters to your people,” he says. Take Action: Conduct a one-on-one meeting with each team member and ask them what they think the biggest challenge in the company is. Listen to their responses without judgment and look for patterns or deeper issues to address. 5. Embrace Resilience by Learning from Setbacks For Todd, resilience is about understanding the deeper lessons hidden within failures. “The only real failure is the one you don’t learn from,” he asserts. Take Action: The next time you face a setback, take a moment to reflect on what you’ve learned. Write down three insights or takeaways and consider how they can inform your future actions. Final Thoughts Todd Palmer’s insight that “The problem is never what you think it is” serves as a powerful reminder that great leadership is about more than just solving problems—it’s about understanding them. By going beyond surface-level challenges and exploring the underlying causes, leaders can build stronger, more resilient organizations. Reflect on Todd’s wisdom, and consider how you can apply this mindset in your own life and work. Take a moment to jot down your thoughts on a paper napkin, snap a photo, and share it with us on social media using the hashtag #PaperNapkinWisdom. Let’s continue the conversation on how small ideas can lead to big results.
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| Ep 185 - A Life of Financial Freedom and Purpose: Insights from Noah Rosenfarb of Freedom Family Office | 10 Oct 2024 | 00:31:58 | |
In Episode 185 of Paper Napkin Wisdom, we’re joined by Noah Rosenfarb, founder of Freedom Family Office. Noah’s career spans over two decades as a CPA and wealth advisor, where he’s helped affluent families achieve not only financial success but also lives rich with purpose and intentionality. He believes that wealth is not an end goal but a means to an end, a tool that, when used wisely, can bring true freedom and fulfillment. Noah’s approach to wealth management is refreshing and innovative, focusing on what it means to live a life of financial freedom aligned with personal values. Noah’s philosophy extends beyond traditional financial planning. Rather than fixating on numerical targets or wealth accumulation, he advocates for a more holistic view of wealth that includes personal growth, family legacy, and a commitment to living a meaningful life. In this episode, Noah explains why a life of freedom requires intention and planning, and he shares practical steps to align your financial life with your deepest values. As Noah succinctly put it, “Financial success isn’t about the numbers alone; it’s about what those numbers allow you to experience and achieve.” Understanding True Financial Freedom One of the central themes Noah explores is the concept of freedom. For him, true financial freedom is not merely a state of having more than enough money; it’s about having the ability to make choices that reflect your values and lead to personal fulfillment. Financial freedom allows individuals to prioritize what matters most—be it family, community, personal growth, or simply the joy of living without constraints. As entrepreneurs and leaders, it’s easy to get caught up in the hustle of wealth-building. Noah challenges us to pause and ask ourselves, “What does freedom mean to me?” Noah’s approach resonates particularly with entrepreneurs and leaders who often face unique challenges balancing work, family, and personal well-being. For those in positions of influence, financial freedom can enable not only personal choices but also the ability to positively impact others. By defining what freedom looks like for you, you’re laying the groundwork for a life that’s truly aligned with your values and aspirations. Aligning Wealth with Personal Values Another powerful insight Noah shares is the importance of aligning your wealth-building efforts with your core values. Far too often, people set financial goals that don’t truly reflect what’s important to them, leading to feelings of disconnection or lack of fulfillment even when financial success is achieved. “When you have a clear sense of what you stand for, it’s much easier to make financial decisions that feel right and satisfying,” Noah says. He explains that your financial decisions, from how you invest to how you spend, should serve as reflections of your core values. For entrepreneurs, aligning business goals with personal values can foster a more purpose-driven company culture and contribute to long-term satisfaction and success. By focusing on value-based financial planning, you can ensure that your resources are being directed toward what genuinely matters to you. As Noah puts it, “Every dollar should have a purpose, just like every moment should have meaning.” Building a Lasting Legacy Noah also delves into the significance of legacy planning. Legacy, in Noah’s view, is not just about passing down assets—it’s about passing down values, principles, and a sense of purpose. Many wealthy individuals spend their lives building their financial empire but overlook the importance of cultivating a legacy that carries their values to future generations. He urges families and business leaders to think deeply about the kind of legacy they wish to leave behind and to plan for it with the same care as they do their finances. As he states, “The true mark of wealth is not what you leave behind financially, but the principles and impact you impart to those who follow.” Creating a legacy goes beyond the family; it extends to the community and, for some, even the industry in which they work. Entrepreneurs can use their businesses as vehicles for legacy-building by creating positive impact, fostering ethical practices, and championing causes they believe in. Noah’s approach encourages us to think of legacy planning as an active, ongoing part of life rather than something to consider only at the end of our careers. Intentionality in Financial Decisions Intentionality is at the heart of Noah’s philosophy. He explains that every decision we make, especially financial ones, shapes the trajectory of our lives. By practicing mindfulness in our financial choices, we can ensure that we are continuously moving closer to our goals. Noah advises taking a moment to pause and reflect on the purpose behind each decision—whether it’s a major investment or a simple spending choice. “Each choice you make today builds the foundation for tomorrow,” he shares, underscoring the importance of aligning everyday decisions with long-term vision. For entrepreneurs and leaders, this approach can extend to how you lead your team and make strategic business decisions. By fostering a culture of intentionality, you encourage everyone to align their actions with the organization’s goals and values. This not only drives financial success but also contributes to a work environment where people feel connected to a larger purpose. Taking a Holistic Approach to Wealth Finally, Noah advocates for a holistic approach to wealth that includes more than just financial assets. He believes that wealth should be seen as a multifaceted concept encompassing health, relationships, personal growth, and experiences. This perspective invites us to look beyond money and consider how we can build a rich, fulfilling life on all fronts. As Noah puts it, “True wealth is about more than just financial capital—it’s about having a well-rounded life filled with purpose and joy.” As leaders, adopting a holistic approach to wealth means caring for the well-being of those around you. It’s about recognizing that success is not solely defined by financial metrics but by the overall quality of life you’re building for yourself and others. By striving for balance and fulfillment in all areas of life, you can achieve a state of holistic wealth that truly enhances your life and the lives of those you lead. 5 Key Takeaways
Noah Rosenfarb’s insights are a powerful reminder that wealth is a tool—a means to a more fulfilling and purpose-driven life. By defining your own version of freedom, aligning your financial strategy with your values, and planning for a legacy that goes beyond dollars, you can create a life that reflects what truly matters to you. For entrepreneurs and leaders, his approach offers a roadmap to building not only successful businesses but also meaningful lives. As you reflect on these takeaways, consider how you can start implementing them in your own journey toward freedom. Share your thoughts, insights, and personal reflections with the hashtag #PaperNapkinWisdom. | |||
| Ep 184 - The Power of Transparency: Eronica Dew on Leading with Honesty | 08 Oct 2024 | 00:33:50 | |
In episode 184 of the Paper Napkin Wisdom podcast, we had the pleasure of hosting Eronica Dew, the dynamic leader behind BES Solutions Inc. Eronica’s journey is as colorful as the napkin she shared her wisdom on, spanning from military service to a thriving entrepreneurial career in government contracting. Throughout the conversation, Eronica highlighted the importance of honesty and transparency as keys to success, not just in business but in life. A Path More MeaningfulEronica’s story is one of resilience and authenticity. From her early days in the military, where she served with distinction in the U.S. Air Force, to her current role as a successful entrepreneur in a highly competitive field, her path has been marked by a commitment to being true to herself and those around her. Her experiences in the military taught her the value of discipline and integrity, qualities that she has carried forward into her business career. After her military service, Eronica transitioned into government roles, where she quickly realized that the principles she held dear were not always practiced in the same way. This was particularly challenging as a woman of color navigating male-dominated spaces, where her honesty and forthrightness were often met with resistance or skepticism. However, rather than conforming to the status quo, Eronica chose to double down on her values. She understood that while honesty can sometimes make the path more difficult, it also makes it more meaningful. An Honest InvitationHer powerful statement, “Honesty invites honesty. Share openly,” sets the tone for this episode. It is not just a piece of advice but a reflection of her lived experience. Eronica shared how, in various roles, from the military to government contracting and now in her own business, she has seen firsthand how being transparent can open doors and create opportunities. Whether it was negotiating contracts, leading teams, or networking with industry peers, she found that the more open she was, the more others were willing to be open with her. This reciprocal relationship has been a cornerstone of her success. As the founder and CEO of BES Solutions Inc., a company that provides consulting and staffing solutions to government agencies, Eronica’s commitment to honesty and transparency has set her apart in a competitive industry. She built her company from the ground up, facing numerous challenges along the way, from securing contracts to managing a growing team. But throughout it all, she remained steadfast in her belief that doing the right thing would lead to the right outcomes. Mission Driven ReslienceOne of the key challenges Eronica faced was the perception that being honest about her struggles or admitting to not having all the answers would be seen as a weakness. However, she found the opposite to be true. By being vulnerable and sharing her experiences, she was able to build stronger relationships with her clients and partners. They appreciated her candor and were more willing to collaborate and support her because they knew they were getting the real Eronica, not a polished or rehearsed version. In the podcast, Eronica also touched on the importance of resilience. As a woman in a male-dominated industry, she faced barriers that many of her male counterparts did not. There were times when she questioned whether it was worth it, whether she could truly make a difference or if she would be forced to compromise her values to succeed. But each time she faced these doubts, she reminded herself of her mission: to lead with integrity and to create a company that others would be proud to work for and with. Eronica’s journey is a testament to the power of authenticity. It is a reminder that success is not just about financial metrics or accolades but about staying true to oneself and one’s principles. Her story encourages all entrepreneurs, especially those who feel pressured to fit into a certain mold, to embrace who they are and to lead with their values. For those navigating the complexities of entrepreneurship, Eronica’s advice is clear: Be honest, be resilient, and be authentic. These are not just words to live by but strategies to build a sustainable and impactful business. Her insights are particularly relevant in today’s world, where transparency and authenticity are increasingly valued by consumers, employees, and partners alike. In this episode, we delve deeper into Eronica’s journey, exploring how honesty and openness have been key to her success. We discuss the challenges she faced and how she overcame them, the lessons she learned along the way, and the advice she has for others looking to build a meaningful career. Her wisdom is not just for those in the government contracting space but for any entrepreneur or leader who wants to make a difference. 5 Key Takeaways and Take Action 1. Honesty is a Strategic AdvantageEronica believes that honesty, though often seen as a vulnerability, is actually a powerful tool for building trust and collaboration. By being open about her challenges and successes, she has fostered a network of genuine relationships. Take Action: Evaluate your current business relationships. Are there areas where you could be more transparent? This week, initiate an honest conversation with a client or partner and see how it strengthens your connection. 2. Overcome Adversity with ResilienceFrom her time in the military to her entrepreneurial journey, Eronica has faced numerous obstacles. Her resilience has been key to overcoming these challenges and succeeding in high-stakes environments. Take Action: Identify a recent setback in your business. Write down what you learned from it and how you can apply that lesson moving forward. Share this reflection with your team to inspire resilience and a growth mindset. 3. Share Knowledge to Build Strong NetworksIn competitive industries, it's tempting to keep valuable knowledge to yourself. Eronica, however, believes in the power of sharing insights to foster collaboration and trust. Take Action: Host a knowledge-sharing session with your team or industry peers. Share one key insight or strategy that has helped you recently, and encourage others to do the same. This will not only build trust but also position you as a leader in your field. 4. Authenticity Attracts OpportunitiesEronica’s authenticity has not only helped her build strong relationships but has also attracted opportunities that align with her values and goals. Take Action: List your top three personal and professional values. Align your next business decision with these values, and communicate this alignment to your team or clients. Authenticity will attract opportunities that are a good fit for you and your business. 5. Empower Others with Your StoryEronica’s willingness to share her story has empowered others to be open and honest about their own struggles and triumphs. She believes that sharing our stories is a way to lift others up and build a supportive community. Take Action: Share a personal story of overcoming a challenge with your team or on a public platform like LinkedIn. Highlight the lessons learned and encourage others to share their stories. This will create a culture of support and inspiration. ConclusionEronica Dew's story is a powerful reminder that honesty, resilience, and authenticity are not just personal traits but strategic advantages in business. Her journey from the military to entrepreneurship shows that with the right mindset and a commitment to sharing openly, you can build a successful and meaningful career. Take these lessons from Eronica and apply them in your own life. Remember, small acts of honesty can lead to big results. Share your takeaways from this episode on a napkin and post it with the hashtag #PaperNapkinWisdom. Let's turn these small ideas into big outcomes together! | |||
| Ep 183- A Journey of Collective Success - Vernon Oakes, Everything.coop - Inductee Cooperatives Hall of Fame | 03 Oct 2024 | 00:32:56 | |
In episode 183 of Paper Napkin Wisdom, we had the pleasure of speaking with Vernon Oakes, the host of Everything Cooperative, and a passionate advocate for the cooperative business model. With years of experience in real estate, business education, and cooperative development, Vernon’s mission is to empower communities and transform economies through the power of cooperatives. The Beginning of a Cooperative Journey Vernon’s journey into the world of cooperatives began with a simple yet profound observation: “Watching everyday people make powerful business decisions started my journey to love cooperatives.” This was the wisdom he shared on his paper napkin during our conversation. He realized that when people come together to pool resources, make decisions, and share profits, something truly transformative happens. What is a Cooperative? A cooperative, as Vernon explains, is a business model that is owned and operated by the people who use its services. Unlike traditional businesses where decisions are made by a few, in a cooperative, each member has an equal vote and say in the business’s operations. This model promotes economic democracy, fairness, and inclusivity, making it a powerful tool for community development and empowerment. The Core Principles of Cooperatives Vernon delved into the core principles that define a cooperative and why they are more relevant today than ever before:
Why Cooperatives Matter More Than Ever According to Vernon, the cooperative model is a solution to many of the economic and social challenges we face today. As communities and businesses grapple with inequality, economic instability, and a lack of shared prosperity, cooperatives offer a model that fosters resilience, fairness, and collective success. By sharing resources, making decisions democratically, and focusing on long-term sustainability rather than short-term profits, cooperatives create a more inclusive and sustainable economy. How to Get Started with a Cooperative Vernon encourages anyone interested in starting or joining a cooperative to first educate themselves about the principles and values that guide these organizations. He also suggests reaching out to existing cooperatives for support and guidance. Whether you’re looking to start a food co-op, a worker-owned business, or a housing cooperative, the first step is to build a group of committed people who share a common vision and are willing to work together to bring it to life. 5 Key Takeaways from Vernon Oakes
Vernon’s journey and passion for cooperatives show us that business can be a force for good when people come together with a shared purpose. As we reflect on his insights, let’s consider how we can incorporate the cooperative principles into our own lives and businesses. | |||
| Ep 182: Defy Expectations (part two) - Crafting the Legacy with Diego Osorio, CEO of Lobos 1707 Tequila | 01 Oct 2024 | 00:39:07 | |
In episode 182 of Paper Napkin Wisdom, we continue our insightful conversation with Diego Osorio, CEO of Lobos 1707 Tequila. This episode builds upon part one (episode 181), where Diego shared how he’s defied expectations to bring his passion for innovation and authenticity to the spirits industry. In part two, Diego deepens the discussion on legacy, leadership, and the importance of staying true to one's values while continuously pushing boundaries. Diego’s journey is not one of straightforward success. As he describes it, his path from actor to CEO of a groundbreaking tequila brand is one marked by challenges, creative risks, and a fierce commitment to his vision. “An actor from Spain is not supposed to put Sherry in Tequila,” Diego remarks, highlighting the unconventional nature of his brand’s origin. Yet, it is this defiance of traditional norms that has become the cornerstone of Lobos 1707’s identity. One of the most remarkable aspects of Diego’s leadership is his respect for tradition, combined with a willingness to innovate. He explains, “You can’t innovate unless you understand where you come from.” This philosophy is evident in how Lobos 1707 honors its centuries-old distilling methods while adding modern elements that make the brand stand out in a crowded market. Diego’s ability to balance these two aspects reflects a larger lesson for leaders and entrepreneurs: success comes not just from breaking the rules, but from understanding them deeply enough to know which ones to bend. Another key theme that emerges in this episode is the significance of legacy. For Diego, Lobos 1707 is about more than just creating a successful product—it's about crafting something that will endure. “Legacy is not built in a year or two,” Diego notes. “It’s the long game.” His vision extends far beyond immediate success, aiming to create a lasting impact that will resonate with future generations. This long-term perspective is critical for any leader who wants to build something sustainable and meaningful. Collaboration also plays a vital role in Diego’s leadership approach. He speaks passionately about the partnerships he has formed—whether it’s working with investors or his internal team, Diego emphasizes the importance of surrounding himself with people who share his values and vision. “The group of people that make this company is who we are,” he says, underscoring that Lobos 1707’s success is built on a shared commitment to excellence and innovation. This sense of unity not only strengthens the company but also reinforces its brand identity. Resilience is another trait that Diego embodies. As with any entrepreneurial venture, Lobos 1707 has faced its fair share of challenges. Yet Diego remains steadfast, viewing setbacks as opportunities for growth rather than reasons to give up. “The job is never done,” he insists, reflecting the ongoing nature of both creativity and business. For entrepreneurs, this is a powerful reminder that the road to success is rarely linear, and resilience is often what separates those who succeed from those who fall short. Finally, Diego touches on the importance of authenticity. In an industry where marketing and image can sometimes overshadow the product itself, Lobos 1707 stands out by remaining true to its origins. Diego’s personal connection to the brand is palpable, and it’s clear that this authenticity is one of the driving forces behind its success. “People can feel when something is real,” he explains. “Authenticity builds trust, and trust builds loyalty.” This lesson is crucial for any leader looking to build a brand that resonates with its audience on a deeper level. Diego’s journey offers a wealth of lessons for leaders and entrepreneurs, from the importance of balancing tradition with innovation to the value of long-term vision, collaboration, resilience, and authenticity. Below are five key takeaways from this episode, each with actionable steps designed to help you apply these insights to your own entrepreneurial journey. 5 Key Takeaways 1. Legacy is Built Over Time, Not Overnight In this episode, Diego highlights the importance of thinking long-term. Building a brand is not just about immediate success but about crafting something that stands the test of time. He explains that creating a legacy means having the patience and resilience to see your vision through over years, not just months. Take Action: Set a long-term vision for your business, one that spans at least 5-10 years. Break this vision down into smaller milestones, and regularly reflect on your progress. Are your actions today contributing to the legacy you want to leave behind? Schedule quarterly check-ins to reassess and refocus. 2. You Can’t Innovate Without a Deep Respect for Tradition Diego's approach to blending tradition with modern creativity is a recurring theme. He mentions how understanding and respecting the past allows him to push boundaries in ways that feel authentic and grounded. For Diego, innovation is never about forgetting the old ways but rather building on them. Take Action: Identify one traditional aspect of your industry or business and think about how you can reimagine it. Whether it's a product, process, or customer experience, look for opportunities to add modern twists while maintaining the core value of the tradition. 3. Authenticity is More Powerful Than Perfection Diego discusses how staying true to himself has been critical to Lobos 1707’s growth. While there may be pressure to fit into molds or chase perfection, authenticity resonates much more deeply with customers and partners alike. Authenticity breeds loyalty and trust. Take Action: Share your story and the challenges you've faced with your customers and team. Show them the real you. In your next meeting or marketing campaign, focus on being genuine rather than polished. Be vulnerable and open about your journey, and watch how this creates stronger, more personal connections. 4. Collaboration is Key to Exponential Growth Diego shares how partnerships have been vital in scaling Lobos 1707. From investors to collaborators, the right partnerships have not only brought resources but also helped amplify the brand’s message. For Diego, the best collaborations are those where both sides benefit and grow. Take Action: Make a list of potential collaborators who share your values and vision. Reach out to them with a proposal that clearly outlines mutual benefits. Whether it's a co-branded marketing initiative or a product partnership, approach collaborations with a mindset of shared growth.
5. Resilience and Adaptability Will Set You Apart The world of entrepreneurship is filled with uncertainty. Diego’s journey is no different. In this episode, he stresses that resilience in the face of challenges and adaptability when things don’t go as planned are what separates successful entrepreneurs from those who give up too early. Take Action: Build a resilient mindset by embracing failure as part of the process. Start journaling about the setbacks you encounter and the lessons you learn from them. Implement regular "failure reviews" within your team, where you analyze what went wrong in past projects and how you can pivot or improve moving forward.
Episode 182 of Paper Napkin Wisdom is packed with insights on leadership, innovation, and creating a lasting legacy. Diego Osorio’s ability to defy expectations while staying true to his values offers a blueprint for any entrepreneur or leader striving to leave their mark. From collaboration to resilience, the lessons in this episode provide actionable steps for building something truly impactful. Which of these lessons resonates most with you? Share your thoughts on a paper napkin, post it on social media, and tag us with #PaperNapkinWisdom. We’d love to see how you’re defying expectations and building your own legacy. | |||
| Ep 181 - Defy Expectations: Spirit of Innovation with Diego Osorio: A Journey Through Lobos 1707 Tequila | 26 Sep 2024 | 00:31:17 | |
In the latest episode of Paper Napkin Wisdom, Govindh Jayaraman sits down with Diego Osorio, CEO of Lobos 1707 Tequila. Diego shares the remarkable journey of transforming a passion for storytelling and heritage into a successful tequila brand. With his unique background and innovative approach, Diego has made a significant impact in the spirits industry, infusing Lobos 1707 with a rich cultural legacy and a modern entrepreneurial spirit. Diego Osorio’s Vision for Lobos 1707 Tequila From its inception, Lobos 1707 has been more than just a tequila brand. It represents the art of craftsmanship, the pride of heritage, and the power of community. Diego Osorio, driven by a vision to honor his family’s heritage, has turned Lobos 1707 into a global brand that stands for authenticity and quality. Diego's journey began with a deep appreciation for storytelling and a desire to share his family's traditions. He quickly realized that the tequila industry was the perfect platform to combine these passions. Lobos 1707 is built on a foundation of quality and authenticity, drawing inspiration from his family's 16th-century distilling traditions. This dedication to heritage is what sets Lobos 1707 apart in a crowded market. Innovating with Tradition One of the key elements that distinguish Lobos 1707 is its innovative approach to distilling. Diego explains how the brand combines traditional techniques with modern innovations to create a unique product. The tequila undergoes a unique aging process, finishing in Pedro Ximénez wine barrels, which infuses the spirit with distinctive flavors. This blend of old and new showcases Diego's commitment to maintaining the integrity of his heritage while pushing the boundaries of the industry. Building a Brand with Purpose Diego emphasizes the importance of building a brand that stands for something greater than just the product. For him, Lobos 1707 is a representation of unity and community. He shares how the brand name itself, 'Lobos,' meaning 'wolves' in Spanish, symbolizes strength, unity, and loyalty. This ethos is woven into every aspect of the brand, from its marketing campaigns to its community outreach initiatives. Navigating Challenges and Staying True to Your Vision Launching and growing a brand in a highly competitive market like tequila is no small feat. Diego shares some of the challenges he faced, including breaking into the American market and ensuring that the brand's story resonated with consumers. Despite these obstacles, his unwavering commitment to his vision and values helped Lobos 1707 overcome the odds. He believes that staying true to one’s roots and being authentic are critical to building a lasting brand. Diego’s advice to entrepreneurs is simple yet profound: “Know your story, stay true to it, and never compromise on quality.” 5 Key Takeaways from the Conversation with Diego Osorio
Diego Osorio’s story is an inspiring example of how passion, innovation, and a deep respect for tradition can lead to success. His journey with Lobos 1707 is a testament to the power of staying true to one’s roots while embracing innovation. As Diego continues to build Lobos 1707, he reminds us all that the spirit of entrepreneurship is about more than just business; it’s about sharing your story and building a community. Call to Action Inspired by Diego’s journey? Share your own story on a napkin and post it with the hashtag #PaperNapkinWisdom. Let’s celebrate the power of heritage and innovation together! | |||
| Ep 180 - Riding the Cycles of Destruction and Creation with Raeanne Lacatena | 19 Sep 2024 | 00:29:19 | |
In Episode 180 of Paper Napkin Wisdom, I had the pleasure of sitting down with Raeanne Lacatena—a holistic business coach, mental health professional, Reiki master, and mother of three. Raeanne brings a fresh, integrative perspective to life and business, seamlessly weaving together her multifaceted roles. Our conversation delved deep into growth, transformation, and the natural cycles that influence every aspect of our lives. Raeanne's paper napkin wisdom struck a profound chord: "Business can be a series of deaths and rebirths, destruction for creation." This powerful metaphor beautifully captures the cyclical nature of both business and life. It's a reminder that success isn't a straight, upward trajectory but a dynamic process of evolution, transformation, and renewal. For entrepreneurs and leaders who often feel the pressure of constant growth, this perspective can be both liberating and enlightening. Embracing Destruction for CreationWe discussed how business and life mirror natural processes—like the rising and setting of the sun. There are moments when things flourish, and periods when aspects of our lives or businesses seem to wither or end. Rather than resisting these phases, Raeanne emphasizes embracing them as essential parts of a larger cycle that paves the way for creation. The "death" of an idea, product, or life phase doesn't have to be negative; it can serve as the fertile ground for rebirth and innovation. Raeanne shared how this philosophy is deeply ingrained in her coaching practice. With her background in mental health and Reiki, she's acutely aware of the connection between personal well-being and professional success. She guides her clients through these cycles, encouraging them to see potential in setbacks. These patterns show up in various ways—be it the rise and fall of a business or personal challenges we all face. A Holistic Approach to GrowthDrawing from her experiences as a professional and a mother of three, Raeanne has witnessed these cycles unfold repeatedly. She highlights the importance of recognizing that life and business aren't isolated from each other—they're interconnected. The rhythms we experience in one area often influence the other. This holistic approach means acknowledging that personal challenges—relationships, health, family—can profoundly impact how we show up professionally. During our conversation, Raeanne delved into how embracing the process of destruction can be liberating. While it's natural to fear the end of something—a relationship, a project, a venture—holding onto what no longer serves us can stifle growth. Letting go of old ideas or roles allows us to move forward with greater clarity and purpose. It's about making space for something new and trusting that the discomfort of destruction is temporary, leading to exciting possibilities. Seeing the Bigger PictureRaeanne encourages leaders and entrepreneurs to step back and view their businesses through a wider lens. Too often, we get caught up in day-to-day operations and lose sight of the bigger picture. By adopting a holistic mindset, we can see the ebbs and flows of our business as part of a natural cycle, rather than something to fear or avoid. This perspective not only brings peace of mind but also helps us make better, more informed decisions aligned with long-term success. Transforming Fear into GrowthHer insights remind us that the cyclical nature of business and life can be our greatest teacher. By embracing both the destruction and creation phases, we allow ourselves to grow and evolve continuously. Raeanne's wisdom challenges us to let go of the fear associated with failure or endings and instead view them as stepping stones to greater achievements. 5 Key Takeaways and Action Ideas from Episode 180 1. Embrace the Cycle of Destruction and CreationBusiness and life are not linear processes of constant growth. Instead, they follow cycles where destruction leads to creation. As Raeanne says, "The rise and fall of the sun shows us this cyclical nature." Understanding and accepting this allows us to navigate challenges more effectively. Take Action: Identify one area in your business where holding on is hindering growth. This week, take a deliberate step to phase out or transform that aspect, making room for new opportunities. 2. Adopt a Holistic Business ApproachRaeanne bridges the gap between personal and professional development, emphasizing their interconnectedness. Viewing our struggles through a lens that includes mental health and self-awareness enriches our approach to business. Take Action: Integrate a holistic practice into your routine. Whether it's mindfulness meditation, a wellness workshop, or a team-building retreat, invest in activities that nurture both personal well-being and professional growth. 3. Let Go to Move ForwardHolding onto what no longer serves us can block new growth. Letting go, though challenging, is essential for making space for something better. It's in these moments of "death" that we open the door to rebirth. Take Action: Conduct a "letting go" audit. List outdated strategies, unproductive habits, or limiting beliefs. Commit to releasing at least one item on that list this month. 4. Prioritize Self-Care as a Foundation for SuccessWith her background in Reiki and mental health, Raeanne highlights the importance of self-care for entrepreneurs and leaders. Prioritizing mental and emotional well-being equips us with the energy and resilience to face business ups and downs. Take Action: Establish a daily self-care ritual. Allocate time each day—even just 15 minutes—for activities that rejuvenate you, such as exercise, reading, or simply unplugging from technology. 5. Harness the Power of ReflectionRaeanne advises leaders to reflect on past failures and challenges, viewing them as integral parts of the creation process. Reflection helps us learn from experiences and apply those lessons to future opportunities. Take Action: Set aside time for regular reflection. Schedule weekly or monthly reviews to assess what worked, what didn't, and how you can apply these insights moving forward. What cycles of destruction and creation have you experienced in your life or business? I invite you to jot down your thoughts on a napkin and share them with the hashtag #PaperNapkinWisdom. Let's inspire each other through shared reflections and insights! This conversation with Raeanne Lacatena was a powerful reminder of the natural cycles that govern our lives and businesses. By embracing these cycles, we can navigate our journeys with greater clarity and purpose. For more thought-provoking discussions like this, be sure to listen to the full episode and subscribe to Paper Napkin Wisdom. Get more from Raeanne Lacatena here: Here's the link to download her free ebook: https://www.raeannelacatena.com/ebook And here's the waitlist for the new book, too: https://www.raeannelacatena.com/integrated | |||
| EP 179 - Embrace Your Reality - Molly Booker Author | Orator | Guide | 12 Sep 2024 | 00:37:25 | |
Embrace Your Reality with Molly Booker Introduction Welcome to another enriching episode of Paper Napkin Wisdom! Today, we have the pleasure of hosting Molly Booker, a transformational author and coach whose insights on self-discovery and personal growth have inspired many. Molly is known for her powerful memoirs and her ability to guide individuals through their journeys of self-awareness and resilience. In this episode, Molly shares her wisdom on a range of topics, focusing on the profound impact of embracing one’s own reality. The Essence of Self-Discovery In our conversation, Molly delves deep into the concept of self-discovery. She begins by emphasizing the importance of understanding that “what others say about you is their reality, not yours.” This powerful statement sets the tone for the discussion, highlighting the significance of owning one’s narrative and not being swayed by external perceptions. Navigating Through Emotional Landscapes Molly discusses the various emotional landscapes we navigate through in life. She mentions, “I've received a lot of wisdom in my life and given a lot. And so if I was just going to, you know, jot one down on a paper napkin, and I think the reason I chose that was really…”. This reflection underscores the importance of emotional intelligence and the ability to learn from both giving and receiving wisdom. Molly’s approach to emotions is not about avoidance but rather about embracing and learning from them. Empowerment Through Authenticity A significant portion of our conversation centers around authenticity. Molly shares her journey of becoming comfortable with her true self and the liberation that comes with it. She says, “if I get introduced as not the typical I'm like, yes, I've already nailed it.” This statement reflects her confidence in her unique path and encourages others to embrace their individuality without fear. The Power of Personal Narratives Molly's emphasis on personal narratives is a recurring theme. She talks about the stories we tell ourselves and how they shape our reality. By taking control of these narratives, we can redefine our experiences and perceptions. She advises, “Your paper napkin was what others say about you is their reality, not yours. Why did you share that with me?”. This question challenges us to reflect on the external influences in our lives and encourages us to reclaim our narratives. Resilience in the Face of Adversity One of the most inspiring parts of the conversation is Molly’s perspective on resilience. She believes that true strength comes from within and that adversity can be a powerful catalyst for growth. She shares personal anecdotes that illustrate her journey through challenging times and how she emerged stronger and more self-aware. Her story is a testament to the power of resilience and the human spirit’s capacity to overcome obstacles. 5 Key Takeaways from the Conversation with Molly Booker
In conclusion, our conversation with Molly Booker is a powerful reminder of the importance of self-discovery, authenticity, and resilience. Her insights inspire us to embrace our realities, control our narratives, and navigate through life's emotional landscapes with courage and wisdom. Listen to the full episode to dive deeper into these transformative ideas and start your journey towards a more empowered and authentic self. | |||
| Ep 178 - Do the Scary: Peter Shankman on Boldness, Risk, and Success | 05 Sep 2024 | 00:31:23 | |
In episode 178 of Paper Napkin Wisdom, we were delighted to welcome back Peter Shankman, an entrepreneur, author, and renowned keynote speaker. Known for founding Source of Sources (SOS), Help a Reporter Out (HARO), Mental Capital and his focus on neurodiversity, Peter has continually pushed boundaries in both his personal and professional life. During this insightful conversation, Peter shared a simple but impactful mantra: “Do the scary thing.” This nugget of wisdom has played a pivotal role in shaping Peter's successes and life philosophy. Why Do the Scary Thing?"Everything I've ever done in my life that's been successful... has started by my doing the scary thing," Peter explained. Whether it’s jumping off cliffs, both literal and metaphorical, he attributes much of his growth to embracing fear and risk. This philosophy pushes individuals to leave the safety of their comfort zones and explore the unknown. For Peter, "the scary thing" has driven decisions in both his personal adventures, like skydiving and triathlons, and his business endeavors, like launching HARO, now an essential platform for journalists worldwide. The element of fear is present in all major breakthroughs, as taking risks often involves a chance for failure. But Peter reminds us that failure is not something to fear—it’s part of the journey to success. Neurodiversity as a SuperpowerPeter’s story is unique in more ways than one, as his journey includes embracing his ADHD as a gift, not a limitation. He talked about how ADHD has fueled his creativity and allowed him to approach life with a different lens. "Having a neurodiverse brain is a superpower," he stated, emphasizing that seeing the world differently can provide a competitive edge, especially in entrepreneurship. Peter’s podcast, Faster Than Normal, is dedicated to helping people with ADHD recognize the strengths that come with a neurodiverse brain, demonstrating how they can leverage their differences to their advantage. Action, Not PerfectionOne key lesson Peter shared is the importance of action over perfection. He reflected on how many people hold themselves back because they want everything to be perfect before making a move. But in Peter’s view, waiting for perfection means missing out on growth. "You’ll learn as you go, and the mistakes you make will help you grow faster than if you wait for the ‘right’ time." This concept ties back to his core belief: act now, and adjust along the way. Bringing Fear into BusinessWe also discussed how this idea of doing the scary thing applies to business. Peter stressed the importance of making bold moves when building a company. “If you’re comfortable, you’re not growing,” he said. Whether it’s launching a new product, expanding into a different market, or even rethinking customer experience, leaders need to take calculated risks to move forward. Success, as Peter notes, often lies on the other side of fear. His story is a living example of how embracing the unknown can lead to incredible achievements. ConclusionPeter Shankman’s wisdom is a powerful reminder that fear and growth are intertwined. From his career successes to his personal triumphs, his advice to “do the scary thing” applies not only to entrepreneurs but to anyone looking to level up in life. 5 Key Takeaways from Episode 178 with Peter Shankman
Peter Shankman’s approach to life and business is a blueprint for those looking to push past fear and embrace boldness. Take a moment to reflect on how you can do the scary thing in your own life—because that’s where real transformation begins. | |||
| In Appreciation of John Ruhlin - Lessons that Live and Love On | 03 Sep 2024 | 00:57:45 | |
In memory of John, and to support his family during this difficult time, please consider contributing to the GoFundMe campaign set up in his honor. John Ruhlin was more than just an entrepreneur; he was a master of appreciation, a man whose philosophy of valuing others left an indelible mark on everyone he met. As we reflect on his life and legacy, it's clear that John's lessons on appreciation continue to resonate deeply, influencing both personal and professional relationships. In a recent series of conversations with some of John's closest friends—Cameron Herold, John Di Julius, Shep Hyken, and John O'Leary—each of them shared profound insights into the impact John had on their lives and careers. Cameron Herold began the conversation by reminding us of John’s core belief: "Love Bombing." Cameron emphasized that this simple yet powerful principle was something John lived by every day. Whether in business or personal life, John believed that recognizing and valuing the people around us leads to growth—both in relationships and in outcomes. John Di Julius echoed this sentiment, highlighting how John’s philosophy of appreciation propelled him to unprecedented heights. "His message has touched so many," John said, reflecting on how John Ruhlin’s approach to valuing people was the key to his meteoric rise. It wasn't just about gifts or gestures; it was about the genuine care John showed for everyone in his circle, something that resonated deeply with all who knew him. Shep Hyken shared a poignant memory of John, recalling the suddenness of his passing and the void it left in the hearts of his friends and colleagues. Shep reminded us that John’s legacy isn’t just in the business strategies he pioneered, but in the love and respect he cultivated. "John lived by his words," Shep noted, emphasizing that his success was a direct result of his unwavering commitment to appreciating those around him. John O'Leary closed the conversation with a reflection on how John’s credo—"What you appreciate, appreciates"—was not just a mantra but a way of life. John O'Leary pointed out that this philosophy was something John Ruhlin didn’t just preach; he practiced it daily, and in doing so, he inspired others to do the same. Five Key Takeaways from John Ruhlin’s Legacy:
John Ruhlin’s life and work remind us that the true measure of success lies in how we value others. As we carry forward his lessons, let’s all strive to appreciate more deeply, love more fully, and build relationships that stand the test of time. In memory of John, and to support his family during this difficult time, please consider contributing to the GoFundMe campaign set up in his honor. John was a gift to us all, and now we have the opportunity to give back to his family, ensuring his legacy of generosity lives on. | |||
| Ep 177 - The Magic of Mind and Story - Derek Selinger | 29 Aug 2024 | 00:44:22 | |
The Magic of Mind and Story: A Conversation with Derek Selinger In our recent podcast episode, we had the privilege of hosting Derek Selinger, a renowned mentalist, magician, and keynote speaker. Derek's career is a testament to his dedication to the art of illusion and the study of human psychology. His performances are not just about magic tricks but about creating profound experiences that challenge perceptions and connect with audiences on a deeper level. Early Inspirations and Journey Derek’s journey into the world of magic began at a young age. "I was always fascinated by how easily our minds could be influenced," he shared. This curiosity led him to delve into the realms of magic and mentalism, where he found a perfect blend of art and science. His early experiences were filled with challenges, but they also shaped his unique approach to performance. The Art of Storytelling in Magic One of the most compelling aspects of Derek’s work is his emphasis on storytelling. "Storytelling is at the heart of what I do," Derek explained. He believes that a well-crafted narrative can elevate a simple magic trick into a memorable experience. By weaving stories into his acts, Derek creates a connection with his audience that goes beyond the visual spectacle. Derek shared an anecdote about a performance where he used a personal story to create a powerful illusion. "The story resonated with the audience, and the magic felt more real and impactful," he said. This approach not only entertains but also engages the audience on an emotional level, making the performance more meaningful. Psychological Insights and Illusions Derek’s deep understanding of psychology plays a crucial role in his performances. "Magic is all about perception," he noted. By studying how people think and perceive reality, Derek is able to craft illusions that challenge and expand the audience’s understanding. He discussed how subtle cues and misdirection are used to create seemingly impossible feats. One of the highlights of our conversation was Derek’s explanation of the psychological principles behind his illusions. He described how our brains can be tricked into seeing what isn't there, and how this knowledge allows him to manipulate perception. "It's a blend of art and science," he emphasized, showcasing the complexity and depth of his craft. Authenticity and Audience Connection Authenticity is a cornerstone of Derek’s performances. "Being genuine builds trust with the audience," he stressed. This authenticity not only enhances the connection with the audience but also makes the performance more impactful. Derek’s commitment to being genuine is evident in his storytelling and the personal elements he incorporates into his shows. Derek shared a touching story about a performance where his authenticity created a lasting impact. "The audience could feel that I was sharing a part of myself," he recalled. This connection made the performance more than just an illusion; it became a shared experience that resonated with everyone involved. Adapting to the Digital Age With the rise of virtual events, Derek has successfully adapted his performances to the digital realm. "Performing online presents unique challenges, but also exciting opportunities," he explained. By leveraging technology, Derek has been able to create interactive and engaging virtual experiences that reach a global audience. Derek discussed the innovative techniques he uses to engage online audiences. "Interactive elements and digital tools can create new layers of engagement," he said. His ability to adapt and innovate in the digital space highlights his forward-thinking approach and commitment to staying relevant in an ever-evolving industry. Continuous Learning and Inspiration Derek’s dedication to continuous learning is a driving force behind his success. He draws inspiration from a wide range of sources, from classic magicians to contemporary performers. "Learning from different styles and techniques keeps my approach dynamic," he shared. This openness to new ideas and methods ensures that his performances remain fresh and innovative. He also emphasized the importance of evolving one’s craft. "Staying stagnant is not an option," Derek remarked. By constantly pushing the boundaries and incorporating new elements into his shows, he continues to captivate and inspire audiences around the world. Key Takeaways from Our Podcast with Derek Sellinger
Derek Selinger’s journey and insights offer a fascinating glimpse into the world of mentalism and magic. His dedication to his craft, combined with his deep understanding of psychology and storytelling, makes him a truly remarkable performer. We hope you enjoyed this episode and gained valuable insights from our conversation with Derek. | |||
| Ep 176 - Harnessing the Power of Collective Purpose - Genevieve Piturro | 22 Aug 2024 | 00:40:27 | |
In this insightful episode of Paper Napkin Wisdom, Govindh Jayaraman engages in a profound and enlightening conversation with Genevieve Piturro, the remarkable founder of the Pajama Program. This nonprofit organization has provided over seven million pajamas and books to children in need, offering them comfort and a sense of security. Genevieve’s journey from a successful corporate career to following her true calling is detailed in her book "Purpose, Passion, and Pajamas," and serves as a testament to the transformative power of collective purpose, passion, and perseverance. The Power of One AnotherGenevieve opens the conversation by challenging the often-celebrated notion of the "power of one." While society tends to laud individual achievements, she highlights the significant impact of collective efforts. "It's not the power of one that changes things. It's the power of one another that moves mountains and moves people," Genevieve asserts. This profound realization dawned on her as she witnessed the rapid growth of the Pajama Program. It became clear that the true driving force behind the organization's success was the combined efforts of countless volunteers, donors, and supporters. Each person’s contribution, no matter how small, played a critical role in creating a movement that transcended individual capabilities. Genevieve reflects on the early days of the Pajama Program, when well-meaning individuals would often attribute its success solely to her. While she appreciated the recognition, something about it felt incomplete. "People would say, 'Look at what you've done, the power of one,' but it didn’t sit right with me. It wasn't just me; it was all of us, working together," she recalls. This collective effort, she believes, is what truly propels movements and fosters sustainable change. A Life-Altering MomentThe podcast delves deeper into the life-altering moment that inspired Genevieve to leave her corporate career and embark on a journey of purpose. She recounts a pivotal experience that occurred while volunteering at a shelter. One evening, she brought pajamas for the children, only to discover that many of them did not have a comforting bedtime routine. This simple act of kindness—delivering pajamas—unveiled a profound need that resonated deeply with her. "I started to see that what I thought was a small gesture was actually a profound need," Genevieve shares. The children’s joy and gratitude ignited a passion within her to provide them with the comfort and security they deserved. This moment was not just a revelation but a call to action. Genevieve realized that her life’s purpose extended beyond personal success in the corporate world. "I knew I had to do something more meaningful, something that could truly make a difference," she reflects. This realization marked the beginning of her transition from a lucrative corporate career to founding the Pajama Program. The journey was fraught with challenges, but it was also imbued with a sense of fulfillment that she had never experienced before. Building the Pajama ProgramAs Genevieve embarked on building the Pajama Program, she encountered numerous challenges and triumphs. She emphasizes the importance of staying true to one's mission and the role of perseverance in overcoming obstacles. The early days of the organization were marked by uncertainty and financial constraints. Genevieve had to navigate through these challenges with determination and resilience. "There were times when I doubted myself and the mission, but the community's support and the children's smiles kept me going," she recalls. Genevieve’s journey underscores the significance of aligning one's work with a deeper purpose. She found that when the mission is clear and compelling, it naturally attracts the right people and resources. The Pajama Program grew from a small grassroots initiative to a renowned nonprofit organization, thanks to the unwavering support of volunteers, donors, and partners. "It was the collective effort, the shared vision, that made it possible," Genevieve explains. Her story is a testament to the impact of purpose-driven work and the fulfillment that comes from making a tangible difference in the lives of others. Lessons in Leadership and PurposeThroughout the podcast, Genevieve offers valuable lessons in leadership and purpose-driven living. She advises aspiring changemakers to embrace their passion, be resilient in the face of setbacks, and foster a collaborative spirit. "Leadership is about inspiring others to see the vision and work together to achieve it," she explains. Genevieve’s experiences highlight the importance of authenticity, empathy, and the willingness to learn and adapt. Her leadership style is characterized by a deep sense of empathy and a genuine desire to make a difference. She believes that true leaders are those who empower others and create opportunities for collective growth. "It's about creating an environment where everyone feels valued and motivated to contribute," Genevieve states. Her approach to leadership is not about exerting control but about facilitating collaboration and nurturing a sense of shared purpose. Key Takeaways
Join Govindh Jayaraman and Genevieve Piturro in this heartfelt conversation that will leave you motivated to pursue your own purpose and contribute to a better world. Listen to the full episode to hear more about Genevieve's remarkable journey and the impactful work of the Pajama Program. | |||
| Ep 175 - Grit, Passion and Perseverence - Perry Solomon | 15 Aug 2024 | 00:46:48 | |
Perry Solomon's story is one of resilience, demonstrating how grit—comprised of passion and perseverance—can drive success even in the face of immense challenges. About Perry Solomon Perry Solomon is a serial entrepreneur with over four decades of experience. He is the founder of Aleratec, a company known for its innovative consumer electronics products. Today, Perry is the president of Solomon Growth Advisors, where he provides strategic advice to emerging businesses, particularly in navigating the complexities of Amazon and e-commerce platforms. His expertise spans e-commerce, consumer products, computer electronics sales, marketing, and product development. The Power of Grit At the core of Perry Solomon's message is the idea that grit is essential for achieving long-term success. Drawing inspiration from Angela Duckworth's research, Perry emphasizes that grit is a combination of passion and perseverance. This concept has been pivotal in his own journey, helping him overcome significant setbacks and rebuild his career. "So I'm a big fan of Angela Duckworth, who wrote the book on grit and did all the research behind it," Perry shared. "The concept of grit is so life-changing and so important to both for ourselves and to instill in the next generation." Overcoming Catastrophic Failure Perry's journey took a dramatic turn when he faced a catastrophic business failure that forced him to start over at the age of 55. Despite the devastating loss, Perry chose to reinvent his life and career rather than succumb to defeat. This decision was fueled by his unwavering determination and the support of his family and key associates. "I had to decide whether to be a greeter at Walmart or reinvent my life," Perry recounted. "I opted to start over." The Importance of Vulnerability Govindh and Perry discuss the cultural shift towards embracing vulnerability, with influences from thought leaders like Brené Brown. Perry's willingness to share his failures openly is a testament to the strength found in vulnerability. By being transparent about his struggles, Perry provides a powerful example for other entrepreneurs navigating similar challenges. "Entrepreneurs always look for that moment of achievement when things are going great. That's when I get scared," Perry admitted. "We were at our high point. Things were going great, and we had a disagreement with our banks. The banks shut us down. Surrounded the building with armed guards. I had 18 years of blood, sweat, and tears essentially evaporate before my eyes as the banks took control of our business." Building a Support System A crucial factor in Perry's resilience was the support he received from his family and close associates. He shares a piece of advice from his attorney that became a cornerstone of his recovery: taking daily walks on the beach with his wife to clear his mind and gain perspective. This practice helped Perry reset his outlook and reaffirm his priorities. "My wife is a force of nature," Perry said. "When things go bad, I've had health challenges, I've had business challenges. There's nobody I'd rather have on my side than my wife. She is so strong and so powerful, and provides me with the inner confidence and strength I need to get through it." Strategic Reinvention With renewed focus, Perry leveraged his past experiences to build a new, more streamlined business. He emphasizes the importance of starting with a clean slate, engaging only in high-return activities, and avoiding distractions. This strategic approach, combined with innovative financing solutions, enabled him to achieve success in his new venture. "We started with a dream and a mission," Perry explained. "The knowledge that we could pick the highest profit segment of the business that we were in, and not make any of the mistakes we made in the past, of being involved in commodity products, low margin products, and lower our cost basis." Key Takeaways from Perry Solomon's Journey
Perry Solomon's story is a testament to the enduring power of grit and resilience. His journey from catastrophic failure to successful reinvention offers valuable lessons for entrepreneurs and leaders. For more insights and practical wisdom, tune in to the full episode of Paper Napkin Wisdom. Let Perry's journey inspire you to embrace grit and pursue your dreams with unwavering determination. Connect with Perry via his LinkedIN: https://www.linkedin.com/in/perrysolomonsga/ | |||
| Ep 174 - Embracing Fluidity and Self-Recognition - Dmitry Buterin | 08 Aug 2024 | 00:51:33 | |
In this thought-provoking episode of Paper Napkin Wisdom, Govindh Jayaraman engages in a profound conversation with Dmitry Buterin, an entrepreneur who has successfully built businesses from the ground up and navigated the complex landscape of technology and personal growth. Dmitry’s journey is a testament to the power of self-recognition, the fluidity of life, and the importance of embracing the present moment. For leaders, his insights provide invaluable guidance on how to lead with authenticity, adaptability, and a deep understanding of human experience. The Blank Napkin: Symbolizing Infinite Possibilities The episode begins with Dmitry presenting a blank napkin, symbolizing infinite possibilities and the undefined nature of human experience. This blank slate represents the freedom to explore, question, and redefine one’s path without being confined by preconceived notions or rigid structures. For leaders, this concept is particularly relevant. Leading a team or an organization requires the ability to adapt to changing circumstances and the courage to embrace new ideas and approaches. The blank napkin serves as a powerful reminder that leaders should foster an environment where innovation and creativity can flourish, unbounded by past constraints. The Power of Self-Recognition Dmitry emphasizes the importance of self-recognition, explaining that understanding and acknowledging one’s current state and experiences is crucial. He challenges the idea of striving for a detached observer perspective and instead advocates for recognizing that everything happening in one’s life is part of their unique journey. For leaders, this means being acutely aware of their emotions, strengths, and areas for growth. By cultivating self-awareness, leaders can make more informed decisions, build stronger relationships with their teams, and create a culture of authenticity and trust. The Fluidity of Life and Mindset Throughout the conversation, Dmitry highlights the fluid nature of life and how one’s mindset is constantly evolving. He reflects on his experiences of building businesses and how his perspectives have shifted over time. Dmitry underscores that there is no permanent “true self,” but rather a dynamic and ever-changing process of experiencing and reacting to life’s events. Leaders can draw valuable lessons from this perspective. By acknowledging the fluidity of their own mindset, they can remain open to new ideas, pivot when necessary, and continuously grow alongside their teams. Embracing change and uncertainty can lead to greater resilience and adaptability in the face of challenges. Letting Go of Rigid Structures Dmitry discusses the importance of letting go of rigid structures and ideologies that confine one’s thinking. He shares his journey from being rigid about his knowledge to becoming more open-minded and flexible. This shift has allowed him to approach life with a sense of curiosity and openness, recognizing that life’s flow cannot be controlled or predicted. For leaders, this advice is particularly pertinent. In today’s fast-paced and ever-changing business environment, clinging to outdated practices and beliefs can hinder progress. Leaders must be willing to question the status quo, embrace diverse perspectives, and foster a culture of continuous learning and innovation. Embracing the Present Moment A significant part of Dmitry’s philosophy is the emphasis on living in the present moment. He argues that practices aimed at preparing for the future can often distract from the here and now. Instead, he advocates for embracing each moment as it comes, understanding that every reaction and emotion is part of the current experience. This mindset fosters a sense of peace and acceptance, enabling individuals to navigate life’s challenges with resilience. For leaders, focusing on the present moment is essential. It allows them to be fully present with their teams, make more effective decisions, and respond swiftly to emerging opportunities and challenges. By cultivating mindfulness and presence, leaders can create a more engaged and motivated workforce. Key Takeaways
Join Govindh Jayaraman and Dmitry in this profound conversation that will inspire you to embrace the fluidity of life, recognize the importance of self-awareness, and lead with authenticity and adaptability. Listen to the full episode to gain deeper insights into Dmitry’s journey and the wisdom he shares. | |||
| Ep 173 - Know Your True North - Chris Schmitt | 01 Aug 2024 | 00:40:07 | |
Know Your True North In the latest episode of Paper Napkin Wisdom, we had the pleasure of hosting Chris Schmitt, a distinguished high-performance coach with Azimuth Consulting Group. Chris brings a unique perspective to leadership, drawing from his extensive experience as a United States Army Special Forces Green Beret and his work with top-tier companies like Starbucks, Google, Meta, and Uber. His approach to leadership is rooted in self-awareness, empowerment, and the ability to navigate uncertainty with confidence. Chris Schmitt served 30 years in the military, during which he commanded, planned, and executed special operations missions worldwide. His military career equipped him with a deep understanding of leadership in high-stakes environments, a perspective he now applies to coaching corporate leaders. Chris emphasizes the importance of "knowing your azimuth"—a concept that represents one's true path or purpose in life. The Importance of Knowing Your Azimuth One of the key concepts Chris discussed is the idea of knowing your "azimuth." This term, which originally refers to a navigational compass direction, is used metaphorically by Chris to represent one's true path or purpose in life. He emphasizes the significance of understanding and staying true to this personal direction as a cornerstone of effective leadership. "I truly believe that knowing your azimuth, knowing yourself, knowing your best self, and being able to stay true to that, to find that true North, and be unapologetic about it, is a key piece of being successful," Chris shared. This powerful idea resonates deeply in both personal and professional contexts, encouraging individuals to align their actions with their core values and long-term vision. Empowering Others to Be Their Best Another important theme Chris touched on is the empowerment of others. He shared a touching story about involving his daughter in creating the compass rose for his logo, highlighting the importance of recognizing and nurturing the talents of those around us. "Empowering her to be her best, and all of us looking at where we fall on the map and figuring out from that position how we contribute the most by being our best and not trying to be somebody we're not," Chris explained. This approach underscores a fundamental aspect of leadership: the ability to see and cultivate potential in others, allowing them to thrive and contribute meaningfully. It is a reminder that leadership is not just about guiding others but also about fostering an environment where everyone can excel. Navigating Uncertainty with Confidence In today's volatile and uncertain world, leaders often face ambiguous situations that require quick thinking and adaptability. Chris drew parallels between the challenges encountered in military operations and those in the corporate world, illustrating how lessons learned in high-stakes environments can be applied to business leadership. "The same uncertain and ambiguous environment experienced in combat has been an essential parallel experience to coach high-performance behaviors for leaders," Chris noted. This insight highlights the value of resilience and strategic thinking, skills that are crucial for navigating the complexities of modern leadership. Lifelong Learning and Personal Growth Chris's commitment to continuous learning and personal growth is evident in his extensive educational background and certifications. He holds an Executive Certification for Coaching from Columbia University, a Master’s in Organizational Development from Central Washington University, and a Bachelor’s in International Relations from the United States Military Academy at West Point. His dedication to professional development serves as an inspiration for leaders striving to enhance their skills and knowledge. Building a Legacy of Leadership Throughout our conversation, Chris emphasized the importance of building a legacy through impactful leadership. His involvement in community initiatives and veteran support organizations reflects his dedication to making a positive difference beyond the corporate realm. "Chris remains connected to the U.S. Special Operations Community through special projects and is passionate about supporting the Veteran Community," he shared, illustrating his commitment to giving back and creating lasting change. 5 Key Takeaways from the Conversation with Chris Schmitt
Chris Schmitt's insights provide a roadmap for leaders aspiring to navigate their journey with purpose, resilience, and a commitment to empowering others. Tune in to the full episode for a deeper dive into these concepts and more inspiring stories from Chris's leadership journey. Links: Azimuth Consulting Group - https://www.azimuthleadership.com/ The Traverse - https://www.azimuthleadership.com/traverse | |||
| EP 172: Live an Extraordinary Life, So That Others Will – John DiJulius (founder, entrepreneur, author) | 27 Jun 2018 | 00:47:32 | |
Best-selling author, world renowned customer service expert, founder of the DiJulius Group, business success – John DiJulius III has tapped into something special. On this podcast, John discusses applying his methodology beyond business, and why his life purpose is to “live an extraordinary life, so that others will.” Stating your purpose isn’t enough. You have to deliver what you say and what you declare happen. “We all have seeds of potential,” John asserts, “and the seeds of potential that we don’t grow to their fullest potential...cheats all the people that are dependent on us.” Many people just say that they want to live an extraordinary life, but they don’t do the things that can get them there. John reveals why he tells his employees, “I don’t want your best…,” while sharing inspirational tips and perspectives. “When each of us chose to be...a leader, we gave up the right to make excuses.” Their best is not needed. The only thing that is needed from an individual is to make a difference. For John, his personal purpose statement is there “to remind me of my obligation,” in both his professional and personal life. Whether dealing with business colleagues or family and loved ones, it’s always important to remember those who work behind the scenes to help with a leader’s success, and to never run over them. | |||
| LBS 6: Great Leaders Set High Expectations - Mandy Burage | 20 Jun 2018 | 00:32:53 | |
“Great leaders set high expectations for their teams, but even higher expectations for themselves,” says Mandy Burage, Director of Operations at Petra Coach. She explains that through the course of her childhood and early career, she encountered many personal and professional disappointments stemming from the fact that she set very high expectations for herself, while others did not set the same expectations for themselves, and as a result, team successes were adversely impacted. Later, Mandy realized that when leaders, especially entrepreneurs, set high expectations for the team, and even higher goals for themselves, it leads to success. “When recruiting and hiring, I look for team players who possess motivation and high expectations,” says Mandy. “However, they also must be self-starters who follow through on tasks without needing to be ‘managed’ constantly. If a team member can’t fulfill their role independently, it slows the progress of every team member and hinders overall success.” Mandy also notes that collaboration is best when everyone brings something to the table. True leaders have walked the walk. Hands on experience is a key element of being a good leader. “If I ask an employee to work late, or travel on a Saturday, they know that I also work late and travel on Saturdays.” Petra Coach succeeds because of a strong culture, with six core values that employees and candidates adhere to in the quest for success. One of the core values is Please and Thank You. Petra Coach teammates write and send thank you cards to one another. When employees are appreciated, and appreciate others, it increases morale, and fends off burnout. DICS is also part of the Petra Coach culture. It is a big part of the way Mandy views herself professionally and personally, and how she operates as part of the Petra Coach team, as well as her home team (wife and mother). DISC stands for: Dominance (D), Inducement (I), Submission (S), and Compliance (C). Learn more about great leaders leading great teams, with Mandy Burage, on this episode of Leading Behind the Scenes. | |||
| TA 30: Catch Yourself | 16 Jun 2018 | 00:03:22 | |
How are you doing on your goals for the year? Your New Year’s Resolutions? Do you even remember what they were? So many times we’re hard on ourselves for the early misses. We say we’re going to eat low or no carbs, three weeks in we’ve eaten some delicious pastry, fries, or even cake and abandon ship. We say we’re going to work out every morning, wake up earlier, go to sleep earlier, read more, watch less TV, connect more … whatever. Whatever it is, it’s important enough to declare and make a goal around, but behavior change is harder than that. It can take HUNDREDS of days to break a habit that you’ve had for many years. So here’s an idea – celebrate NOTICING that you’ve repeated the habit you want to change. Smile and give yourself a pat on the back for noticing that you’re repeating it and change then. Don’t beat yourself up … don’t get down on yourself. Celebrate catching yourself doing something you wanted to change and change it. Sometimes you have to celebrate getting it wrong so that you can create the momentum to get it right. The best time to have caught yourself may have been before, but the second best time is right now. Attach powerful positive feelings with the act of catching yourself and conquer new heights with your goals for this year. Let’s work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now. | |||
| EP 171: The Future Is Female – Carey Anne Nadeau (entrepreneur, founder) | 13 Jun 2018 | 00:34:58 | |
The goal of Carey Anne Nadeau, founder of Open Data Nation, is to “bring expertise in open data and data science to bear on the most pressing urban issues.” What compelled her to start the company was that she “wanted something to exist that just didn’t exist.” She was frustrated, dissatisfied, and complaining. The industry tended to be a “boys’ club,” and she experienced this firsthand when she was getting paid significantly less than a male peer. “The structures that already existed were not supportive to my growth,” she says. When told by a friend she should just “do it herself” she found the inspiration to start her own business. She chose to focus on using data science for societal benefit – to improve health and safety in cities – and become a female role model. At one point, her entire company was female. This did not occur intentionally, but because it was mostly women who were motivated to do data statistics for the betterment of our society. Hence the title, “the future is female.” Carey Anne sees “a lot of opportunity for women to have a greater role. When they do, businesses see a lot of benefits.” However, because her industry is still a “boys’ club,” Carey Anne is very aware of how she can be perceived. When she meets with new clients, talks about her value proposition, and lets her audience know she’s an MIT data scientist and city planner, they are often taken aback. Their reaction is, “What? That can’t be.” Knowing that have people have questioned or doubted a young, female entrepreneur’s standing in the industry, she suggests that one be very aware of people’s possible predispositions with respect to race, age, ethnicity, etc. – even whether a man has a beard. Carey Anne sees data’s role in business as helping think about, anticipate, and prepare for the future, not just as means of reviewing the past. For example, she will ask clients, “What pain points are you overwhelmed with?” to gain an understanding of how to get ahead of the problem. Carey Anne does believe “the future is female,” but she is not saying the future is not male. It is not a zero-sum game. In her own experience, her male and female advisors offer divergent, but complementary, business-building help and insights. Where men are very focused on the current business and have opened boardroom doors, women have pushed more aggressively about how to make money. They “are really scrappy, looking for another angle, they don’t pigeonhole,” she says. At the same time, it is often a female characteristic to offer love, appreciation and support, and Carey Anne hopes that men, too, see themselves as “examples for others in the way we can all live our lives with more love and more happiness.” | |||
| TA 29: Kindness is a Rare Leadership Skill | 09 Jun 2018 | 00:04:05 | |
A client is calling and they want a discount because something went wrong. An employee is missing on targets and results are slipping, they need to be realigned. The bank just called and a supplier took payment of a delivery early via automated transfer and there’s a cash crunch. As a leader things come at us from all directions all the time – but how do we cope? Well, usually we need a little help to resolve all of these … sometimes from the other party. We can’t get their help with a closed fist – with a fight. Sure, sometimes we can beat them into submission. We can convince the customer that no – no discount that’s the way it is. We can levy consequences on our employees and hold them accountable, force them to do better. We can scream at the bank, or the supplier. Or … we can do the uncommon thing and be kind. Being kind opens the door to handling challenges from a position of opportunity, with an open hand … also allows people around you to help. Leverage is all about getting people to help you – especially in uncommon circumstances. Be kind! Let’s work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now. | |||
| EP 170: Mistakes: The Learning Process - Damion Lupo (entrepreneur, founder, author) | 06 Jun 2018 | 00:33:02 | |
On this episode of Paper Napkin Wisdom, entrepreneur and author Damion Lupo makes his case for the gift of errors, “Mistakes are the universe gifting us wisdom, wrapped up inside the struggles in life.” Damion further explains that throughout our lives, we make mistakes, and as we do, we are taught that mistakes are bad. As a result, we revere people, who we believe, do not err or who are perfect at what they do. In truth, perfection is a farce, a fabrication of society. To understand the depth of knowledge, and succeed in any endeavor, mistakes must be made and overcome. “If you want to succeed, don’t make mistakes, and don’t challenge authority; go with what you’re told to do.” Damion notes that this philosophy teaches people to become robots and puppets. Those who truly succeed are the ones think for themselves, who make mistakes, and who are willing to venture into the dark and learn from that void. From the corporate and entrepreneur point of view, Damion further discusses that people don’t always acknowledge when they have made mistakes, so they continue to err. For example, Damion’s friend refused to accept that he’d lost a small fortune. Instead of admitting his money investing mistakes, he hid them, and the financial failures continued. Nothing was learned. “If you’re gonna be in motion, you’re gonna make mistakes.” Damion describes, as a leader, one must be willing to be bold and move forward, even in the face of adversity. Learn from mistakes and move on quickly. This top-down behavior sets a corporate standard. Employees must be confident to come forward with problems and mistakes, or a firm will never succeed. At the end of the day, mistakes are a gift, that when accepted and acknowledged, lead to wisdom, progress, and success. | |||
| TA 28: Bring the Right Protection | 02 Jun 2018 | 00:03:35 | |
Life and leadership is a contact sport. You need to make contact with people every day as a leader and in life. There’s no avoiding it. So how do you build protection for the energy vampires that surround us? They are every where now. More and more. In the sea of all of that – remember that you need to bring protection with you. But where do you get it? How does that start? It’s starts when you wake up in the morning. Remember your bedroom is a no-cellphone zone. No electronics and blinky shiny lights to move you to the danger zone. Start by thinking great thoughts – better yet, write them down. But start somewhere … and thinking about the great day that could be is a good step in the right direction. Then, think about your intention for the day. Who do you want to … need to … show up as today? What can you give to the people around you via energy and intent? Set that mindset up with visualization, repetition. Think, write, and FEEL gratitude in the morning – let yourself feel the momentum that will create. Use the Paper Napkin Wisdom Simple Planner (get it at www.PaperNapkinWisdom.com) … it’s free. Or write on a blank page – your goals, and one thing that you can do to move closer to your goals today. Start now. Take Action … Focus on the one thing that you need to do today, right now, that you can do to move yourself forward. Do you know what that is? Focus on it now. Go do it. Make it happen. Let's work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now. | |||
| EP 169: Generative Relationship-Building for Entrepreneurs - Peter Mellen (entrepreneur) | 30 May 2018 | 00:42:31 | |
The Johari window was created by two psychologists in the mid-1950s as a tool for personal, group, and relationship development. Peter Mellen uses the Johari window as the framework for discussing how individuals and groups act, and how communication and relationships can grow. There are four sections to the Johari window:
Peter says it is important to expand Arena in order to achieve successful relationships. The more we get to know about the other person, the stronger our relationship would become. These relationships could lead to successful results in groups. As Peter says, “As we grow Arena, we build trust stronger and more transparent relationships.” In the Façade area Peter asks, “What does an entrepreneur choose to keep behind the façade in the realm of the hidden and why do they do it?” It could be because of the fear that if entrepreneurs expose what’s hidden, it would lead to failure. Basically, “a fake it, until you make it” mentality. The challenge for the entrepreneur in this area is to let that fear go and seek the help that’s needed. The next area, Blind, Peter explains how we might deny our blind spots’ existence, and they can be difficult to hear about. A first reaction might be to push it away. But a better response he says is “thank you.” He suggests that we “listen generously and be willing to try it on.” It is an area for learning and personal growth. The last area is Generative Space. Peter explains this portion by calling it our “potential” – where all the unarticulated parts of ourselves are and “where miracles happen.” It is where creation exists. He describes how this portion is our strengths and all those potential skills that we do not know about ourselves, but can discover by looking at ourselves from a different angle, or challenging ourselves to push the envelope. Growing as an entrepreneur includes the challenge of finding our strengths and working on what we do not know about ourselves every single day. With better knowledge of ourselves and others knowing us as well, barriers are opened up and organizational relationships can grow. | |||
| TA 27: Build a Well | 26 May 2018 | 00:03:45 | |
This has nothing to do with an ACTUAL well. It has to do with the structure and support systems we need as leaders, as entrepreneurs. It’s such a roller-coaster of ups and downs out there that we need support to help keep us a little more level and a little more in the zone to be in flow … to capture the momentum around us. The challenge is that we tend not to do that when things are good – we’re so focused on the ride up that we forget about creating layers of support and structure for the way down. What does that look like? It looks like truly transparent relationships that are nurtured with peers, people who are doing what you want to be doing in life and business. This transparency needs to happen in a rhythm, one that gets quicker when you need it (like a heartbeat). But is also there when you don’t (also like a heartbeat). Focus on building meaningful relationships with people you aspire to be like, and show up with transparency – show up with challenges, opportunities, and problems that you haven’t figured out yet. Ask them for help – build a well. Let`s work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now. | |||
| EP 168: Stop Waiting for It to Get Easier - Jim Palmer (author, entrepreneur) | 23 May 2018 | 00:32:48 | |
Small business marketing expert and entrepreneur Jim Palmer’s fifth book is entitled, “Stop waiting for it to get easier, create your dream business now!” The sentence explains itself. “There is no perfect time,” Jim says as he recounts his own experience: broke and heavily in debt, on unemployment for 15 months, suffering from a serious health issue. Jim started in a very low place, and he knows you should not wait for the time to be perfect to start your dream business. “It’s bigger than yourself,” Jim says about the importance of creating your business. If you have an idea and the resources, you should go for what you believe you can do. Now. He makes the analogy of sand in the hourglass. Time is running out, so stop waiting and act! Jim realizes that people are hungry for success, but you really can’t make your business successful immediately. It’s a time-consuming process, “like a pearl or stained glass, it doesn’t happen instantly,” he says. Everyone starts small and eventually they can reach their dream level. Nothing comes that easy. You have to strive to work hard to make your business a dream business. He talks about ‘perfectionism’ - how people have the idea of having everything in a perfect way and doing everything at the perfect time. The idea of perfectionism Jim says, is a business killer: it kills momentum. Since you can’t always have the ideal time and the ideal business or the ideal workplace, this will always stop you from moving forward if you think things need to be perfect from the outset. Get over being a perfectionist, Jim advises. “Choose to be judged on the value of the content, information or service and not on the imperfect way you do it.” Another factor to be successful at what you do? You consciously commit to stretching where you don’t want to go. “The top 1% learns to be comfortable being uncomfortable. Do the hard work others don’t do,” Jim says. Swift decision-making is critical for success as well. Trusting your gut is one of the most important strategies that you need in your business. The main thing that you have to do is make a decision right when you are faced with a question or a problem. There is no maybe; there is no in between. What an entrepreneur needs to do is to decide with a firm yes or no. Jim explains that the ability to make decisions is like a muscle. The more you make decisions be they big or little, the more you strengthen your muscle. You are training yourself and getting better at deciding and acting effectively. And if the decision isn’t right, you can course correct. Delegating is also something entrepreneurs or leaders have to learn to be successful. In a chapter entitled, “Delegate or stay small forever,” he explains that you need to hire smart, and train people into your culture. Then empower them to act. If you micromanage, your business can’t grow. So act. Start that business. Make mistakes. Grow. Push yourself to realize your entrepreneurial dream. | |||
| TA 26: Have More Pillow Talk | 19 May 2018 | 00:03:15 | |
It’s so important to build transparency in the life of the entrepreneur, leader, and difference maker. Too often we don’t hold space for our most important relationships, the ones with our spouses, life partner, and families. We need to save space for them, and us, to share our dreams, our challenges, our hopes. Structure time in the evening to debrief on the day, and more importantly to brief on the day before you start. This is not an opportunity to vent, this is an opportunity to share a vision for the day. At the end of the day, it gives you an opportunity to share what you’ve learned, what you won, and what you’re grateful for. Think of it as a night time huddle with your most important partner – the one you wake with and end with each night. Give each-other a safe and soft place to land after another busy day and support each other to remember and restate your family, personal, and even business dreams. There is nothing more intimate than those moments of peace before and after falling asleep. If you happen to be on the road, or away from loved ones, then turn to a journal … If you have made your bedroom a no cell phone zone, then this becomes even easier. Have more pillow talk and give your self a soft place to land each day, and a great place to start in the morning. This transparency will have you end and start each day with support at a level that will help you create momentum and take action on your dreams and goals. Let`s work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. Subscribe to both our podcasts Paper Napkin Wisdom and to Take Action by Paper Napkin Wisdom now. | |||
| LBS 5: There’s no job description for COO – Adam Trautenberg | 16 May 2018 | 00:29:58 | |
Being second in command is tricky terrain to navigate; just ask Adventure Links COO Adam Trautenberg. Co-host, Miranda Barrett joins Govindh Jayaraman to get the inside scoop on how this COO takes charge of a demanding job that’s constantly in flux. “The role is defined by the relationship with the CEO,” explains Adam. That relationship isn’t something that simply grew overnight. For him, “it was an organic experience…it built over time.” Trust is the most essential result of that developmental period. The two key components of their symbiosis involve him understanding his CEO’s vision, and, “her having the trust in me that I’ll get there.” With trust, comes candor: “Mistakes are open and discussed.” For Adam and his CEO, it’s about finding solutions, not pointing fingers. “She’s not going to scream and yell, or fire me, or threaten to fire me…It’s a really honest and open communication line.” However, that doesn’t protect him from political pitfalls. COOs often find themselves, for better or for worse, as the liaison between the CEO and the rest of the company. “If you cover too much for the CEO…you can lose a little bit of the trust of the team.” It’s a fine line that only a few have the balance to walk. So, what does it take to make a great COO? Adam quickly asserts, “Adaptability.” Apparently, there simply isn’t a normal day for him, which explains why, “there’s no job description for COO.” | |||
| TA 25: Create (Several) No Cell Phone Zones | 12 May 2018 | 00:03:11 | |
As leaders we discuss holding space for our team. We all recognize that we need to give them time and space to succeed, for their mindset. How clear are you, as a leader, however, that you too need time and space? Former Paper Napkin Wisdom guest and Big Data Expert John Johnson says that we are bombarded by more than 30 tractor-trailer loads of information each day. With all that noise (and most of it bad news) we need to hold space for ourselves and for our loved ones. The people we share our homes with … Cell phones in our hands when we are talking to each other send the very clear message that the person in front of us is less important than whatever could be going on in the digital world around us. Protect the time and space for yourself and make your bedroom a no-cell phone zone. Yes, this might mean that you need to get a $7 alarm clock. So go get one. You can extend this policy to work. No cell phones in meetings – or in boardrooms. Or you can go even further and make your home a no-cell phone zone. Create a charging space in the foyer, mudroom, or entrance of your home or apartment where phones can charge (on silent). Of course this might mean getting a $5 a month home phone so that people can call you (yes and speak with you not just text) when there is an emergency. Creating no cell-phone zones protect your ability to preserve your mindset and develop more meaningful relationships with those around you. You owe it to yourself to create space for yourself to think, to dream, to connect, to refresh.
Let`s work together to make this year the best one yet. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. | |||
| EP #167: Think Big, Start Small - Andrew Davis (marketer, entrepreneur) | 09 May 2018 | 00:35:35 | |
The title says it all: Think Big, Start Small. This is the philosophy behind many accomplishments and dreams that individuals and entrepreneurs bring to fruition. Every big endeavor requires a step-by-step process of achievement. Innovative ideas are the big picture, each step turns that idea into reality is the small. Thinking big keeps eyes focused on the prize. Small achievements along the way are their own mini-prizes. Andrew Davis shares his big dream story in today’s interview. From the time he was a child, Andrew wanted to work for the Jim Henson Company, with their famous characters, the Muppets. He began by doing magic tricks; he worked his way up to performing little puppet shows. Andrew dedicated three years to skills practice, and wrote thirty-six job query letters to the Jim Henson Company, letters he sent every month. He finally received notice. With no contacts and no formal idea how to achieve his dream, Andrew managed to land an interview. This is a real example of how to think big and start small! As Andrew explains, success is achieved by breaking down goals. The big plan may seem impossible to others, but if each small step is clear and consistent, support increases. As Andrew notes, “Consistency is important to achieving big ideas.” That’s what he did. He stayed consistent and kept the rhythm. Breville is another dream big, start small and achieve company. Breville sells kitchen appliances and juicers. Their dream was to sell more juicers. They did so by targeting overweight 40-year-old men via a 90-minute documentary film called, “Fat, Sick, and Nearly Dead.” They partnered with food companies and movie theaters and sold so many juicers that Breville ran out of juicers to sell! As Andrew says, “A rising tide lifts off ships.” It’s a clear depiction of how small steps can give rise to think BIG dreams and ambitions. | |||
| TA 24: The Structure of Transparency | 05 May 2018 | 00:04:19 | |
Are you looking for uncommon results in your company? Or maybe just for yourself? There’s a structure to build the uncommon results you crave for yourself and your team and it starts with transparency. I’m not just talking about 2% or 5% growth from year to year. I’m talking about double digit year-over-year growth. Even triple digit growth! This comes from taking your SMART2 goals to another level by combining Process and Volunteered Accountability. What does that mean? It means having your Team opt into sharing progress on Priorities openly with others on a regular schedule. On top of that, they have to agree on how far someone can go with no progress and no problems. If there is no progress and no problems over a prolonged period of time, that should be a problem! Take your growth to the next level by implementing The Structure of Transparency and earn yourself some Uncommon Results!
I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success ? get yours now on Amazon or at Paper Napkin Wisdom. | |||
| EP #166: Manage Your Boss, Staff, and Peers by Spending Time with Your Customers - Chris McGoff (Chairman, Founder) | 02 May 2018 | 00:36:33 | |
Being a good manager and effective leader is not just about making decisions on your own, but about understanding how much decision-making depends on the customer’s behavior. In this podcast, we talk with Chris McGoff, founder and chairman of The Clearing, who has been helping big brands and the federal government drive change and find success for 30 years. Chris provides a simple visualization of how managers divide their time: customers to the east, peers to the west, boss to the north, and staff and employees to the south. “Spending your time in each of the four places is not equal. Some places are much more important than the others,” Chris tells us. As a typical manager, we are taught to keep focus on all the aspects, which isn’t wrong, but some areas need more focus than others. What Chris focuses on is the importance of customers. When you spend time with your peers, boss and staff, without first and foremost spending time getting to understand your customers, you aren’t generating much power, Chris says. The manager who first goes to the customers, communicates with them, understands their problems, and then brings that voice to their boss, staff, and peers creates more powerful conversations. When you “surrender your own voice, you take on the voice of the customer,” and you can go to your boss, peers, and staff knowing what your customers need, and approach solutions from that space. Chris states, “Everything is created through value distribution to the East,” so your focus should be on communicating with customers first and regularly, then bringing that knowledge to the other groups in your circle. The sole reason a business exists is because of the customers, so communication is critical but doesn’t have to be overwhelming. As Chris points out, “The coolest part about this is: it’s easy! It’s ancient. There’s nothing new here. You simply go and have a good conversation with people.” | |||
| TA 23: The X Org Chart | 28 Apr 2018 | 00:04:09 | |
Ever wonder how there are some small teams that just get it done time and time again? They are tight and nothing comes through the cracks in their communication, organization, service, or delivery? How do they do it? I call this the X Org Chart – or the Exponential Org Chart. It’s the way that teams (small and large) can create more dynamic and important communication, collaboration and accountability. It starts with the leader creating a strong sense of focus, aligning the team with it in a structure that promotes communication and collaboration, and finally momentum. You need to create action for The X Org Chart to come to life. Organizations that operate here, in this form, beat large competitors who are 10 or even 100 times their size because they have each-other’s backs. I want to help you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success … get yours now on Amazon or at Paper Napkin Wisdom. | |||
| EP #165: Do and Believe That Which Moves You Toward Your Goals - Tom Bilyeu (Entrepreneur, Founder) | 25 Apr 2018 | 00:34:23 | |
Tom Bilyeu, the co-founder of Quest Nutrition and life-long entrepreneur, chooses to focus on “everything being in my control.” While most people would agree in principle, they don’t often put it into true practice. Once you start working on the things that you believe in, it will not only be a motivating process, but will bring promising results. Much like the movie The Matrix, Tom’s philosophy is that “everything around us is a construct,” so by believing that everything is under our control, the choices we make towards the things we want to and can do become much more powerful and effective. Conversely, creating a web of lies in front of your eyes by not doing what you believe in leads to ineffective results. Tom also explains the usefulness of knowing when you are wrong and being open to other’s point of views. Even though it is good to have strong beliefs, sometimes what you are doing might not be as right as you think it is. Knowing that you might, at times, be wrong about certain things allows you to open up to what others are saying and reconsider and refocus your goals and beliefs. Those goals need to be crystal clear, because “everything is reverse engineering from that.” Once you figure out what you want, then you can figure out what’s needed to get you there. If you don’t know what you want, then you’ll be pulled in too many directions, and getting what you want will be “really hard.” Moving toward your goal and can be scary, but Tom believes it’s important it is to do the things that you’re most scared of, in order to become the person you want to be. Doing things that you know are right and are what will get you to your goal may be painful, but also bring great reward in getting where you want to be. | |||
| TA 22: Trust 2.0 – Do you have it? | 21 Apr 2018 | 00:04:59 | |
It’s vitally important for leaders to feel like that they can trust their teams. Trust them to complete their tasks, to be strong for the team, complete tasks well, execute on the priorities we have set individually and collectively. If we do this well, we are delegating tasks to them and they are getting them done. If that is going REALLY well – the team has a sense of ownership and they feel empowered. There’s another level to this though that is even more important, and that is Trust 2.0. This sort of trust involves our team feeling like we won’t change how we feel about them, even if they get it wrong. In fact, we should wonder the opposite. We should be highly suspicious of the people on our teams that effortlessly get all their stuff done without any questions, or issues. In growing organizations we are always doing things for the first time – new things, that’s the hallmark of growth. So if we’re doing new things and not facing any, we’re either lying or hiding, or not trying hard enough. Leaders need Trust 2.0 to cut through this and truly support the progress of our teams to places we’ve never been before. If you want a structure to help you do this, I want to give it to you. Please go to www.PaperNapkinWisdom.com and sign up, we’ll send you the e-book that contains the secret structure that will build more scalable, even exponential results than you had thought possible. You have so much to give, you had better start now. Take Action is a short podcast, usually between 3 to 5 minutes long, and the focus is on the small, 1% improvements we can make in our businesses and lives. Small changes make a big difference! This podcast will help you make small changes that will change your world, so we can together save the world one entrepreneur and small business at a time! Based on The Book Paper Napkin Wisdom: Your 5 Step Plan to Life and Business Success … get yours now on Amazon or at Paper Napkin Wisdom. | |||
| LBS 4: Change the World Without Being a Smug Twat - Marlou Hermsen | 18 Apr 2018 | 00:29:47 | |
In this week’s Leading Behind the Scenes, Marlou Hermsen makes the case (without laughing) that those who wish for a better world should seek to, “CHANGE the world without being a smug twat.” If the statement makes you smile, and does not offend, it means you’re probably on the right track, because, as Marlou further explains, smugness, besides being a deterrent to team collaboration, is also a creative block. Collaboration is key to success, but when individuals are smug twats, they stifle new ideas and thwart joint ventures. According to Marlou, there are people who work for worthy causes to personally benefit — via the acquisition of money or notoriety. These types of gains can lead to smugness. Instead of seeking profit, she says, find a purpose. But, how can one not be smug when they have been successful? Easy. Reflect. Celebrate the small steps, but don’t lose sight of the big picture. Avoid superficiality. If one remembers that work is never done, the impetus to be smug will diminish. Despite wanting to change the world for the better, Marlou don’t consider herself to be an activist. She says, “The word ‘activist’ has a stereotypical feel, a negative connotation — it reeks of smug twat, of someone who is an individual, rather than a team contributor. Even though I have spent my whole career actively working towards change, I avoid labeling myself an activist. Instead, I prefer to be called naive.” Naive is the opposite of smug, exactly what we need to succeed. Naive implies that one is not jaded, that one is open to new ideas. Curiosity, drive, and commitment are elements of naiveté. Once a person has become set in their ways, these traits vanish, and smugness takes hold. It’s like losing your superpower. Everyone has a superpower — it’s comprised of what you enjoy doing, plus what you are good at. Superpowers are about balance. And balance is the key to being energy-resilient, which is so important when working towards a goal. Marlou has learned that changing the world does not occur in a straight line. Instead, she notes, it’s two steps forward, five steps back, ten steps forward, one step back. As such, it would be easy for a smug twat to lose their balance, and energy, and forgo an opportunity to change the world. | |||