Owned and Operated - A Plumbing,…

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https://www.ownedandoperated.com
293 shares
https://www.wilsonplumbingandheating.com
269 shares
https://rapidhvactn.com
269 shares

https://www.youtube.com/@john_wilsonco
272 shares
https://www.youtube.com/channel/UCHdJzcy6XBDlTv9nbh9s3Vw
99 shares

https://twitter.com/home
128 shares
https://twitter.com/thehvacjack
86 shares
https://twitter.com/WilsonCompanies
38 shares

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#140 - Navigating the ServiceTitan KPI Minefield with Danny Peavey

Season 1 · Episode 140

Tuesday, August 27, 2024 • Duration 28:59

In this episode of Owned and Operated, hosts John Wilson and Jack welcome back Home Service Engine Founder Danny Peevey to discuss the complexities and challenges of making KPI, data-driven decisions in the home services industry.

What starts with a talk on the importance of site visits and peer comparisons then turns to the complexities of ServiceTitan and the importance of knowing what to do with all that data. Do your employees know how to effectively use KPIs and the data you’re gaining from your business?

Learn more about Sagan Passport and what it can do for your home service business hiring needs:

Episode Hosts: 🎤
John Wilson: @TheWilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter

Episode Guest:
Danny Peavey: @heydannypeavy on Twitter
Learn More About Home Service Engine Here

Learn More About What ServiceTitan Can Do For Your Business

Special Thanks to Avoca AI Coaching and Training
Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’.

Click here to schedule your demo today.

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

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#139 - LEGENDS: Chad Peterman’s $120M Home Service Scaling Strategy

Season 1 · Episode 139

Friday, August 23, 2024 • Duration 53:09

Owned and Operated continues its new Legends series, focusing on the stories of the home service industry’s most successful entrepreneurs. John Wilson and Jack Carr are joined by special guest Chad Peterman, President and CEO of Peterman Brothers–a $120M home service empire with over 700 employees and eight locations. Follow along as Chad discusses how a centralized operation opened the door for expansion, the realities of recruiting and marketing for a large organization, and the power of podcasting and branding to help find the right hiring fits for your business culture.

Service Scalers can help figure out your PPC, SEO, and even LSA. Right now they’re running a special $99 digital marketing audit where they’ll take a look under the hood of your marketing, tell you what’s working, and where you can optimize. Schedule today!
https://www.servicescalers.com/audit

Episode Hosts: 🎤
John Wilson: https://x.com/WilsonCompanies
Jack Carr: https://x.com/thehvacjack

Episode Guest:
Chad Peterman: On LinkedIn | @ChadMPeterman on Twitter
Learn More About Chad Peterman
The Can’t Stop The Growth Podcast

Special Thanks to Avoca AI Coaching and Training
Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end. We have a special promo code available if you schedule now: ‘OWNED’.

Click here to schedule your demo today.
https://calendly.com/d/cp54-9jr-nht/avoca-ai-demo?month=2024-06

#130 - Unlocking High Average Ticket Sales in HVAC and Plumbing

Season 1 · Episode 130

Tuesday, June 25, 2024 • Duration 39:48

Join John and Jack as they talk about hitting major milestones, training programs, and strategies that have significantly increased their average ticket sales. Learn about the importance of call-by-call management, creating effective options for customers, and improving service quality. We also discuss exploring customer needs early, the impact of nuanced training, and optimizing service processes.

Episode Hosts: 🎤

John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter

Service Scalers
If you want to learn more about Service Scalers, get your own home services business website, and dominate the SEO and Google Ads game, then check them out today.
www.servicescalers.com

Special Thanks to Avoca AI Coaching and Training
Looking to train your call center and technicians back on their calls? Get better performance today with the power of Avoca AI, as your staff learns their pain points and improves end-to-end.

We have a special promo code available if you schedule now: ‘OWNED’.
Click here to schedule your demo today.

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

📌

#41 - Chris Edwards and How to Consult to Close Deals

Wednesday, April 13, 2022 • Duration 47:44

Chris Edwards is a small business owner born and residing in Colorado. After college, he jumped into a finance position but eventually decided to switch out of corporate America and into the SMB world.

So in February of 2021, he closed on a flooring store called Affordable Flooring Warehouse. They have a storefront location as well as a warehouse operation to provide installation services to customers. You’ll get to learn how this has created a competitive advantage and differentiated their business.

You’ll also get to hear about why it seems more consulting guys are purchasing small companies, as well as the trajectory and direction he envisions his company going in. Enjoy the show!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

#40 - Kylon and Teliah Gienger and Being SMB Swiss Army Knives

Wednesday, April 6, 2022 • Duration 01:19:19

Today we will have a very exciting podcast as Kylon Gienger joins us along with his wife Teliah. This is the first time we’ll hear about a married couple’s working dynamic and how they’ve balanced each other out throughout the years.

Kylon could be described as a jack of all trades with the many unique SMB companies he’s been involved in. He currently is a podcast founder, band member, President of a company accelerating entrepreneur acquisitions, and a home service business portfolio owner. For many of his ventures, he’s had Teliah right by his side as his co-founder and partner throughout the process.

Today you’ll get to hear in-depth about these many businesses and their shift from starting companies to purchasing them. With 3 exits under their belt, let’s hear more about what their next move will be.

Enjoy!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

#39 - Elliott Holland on Being the Quality Earnings King

Wednesday, March 30, 2022 • Duration 52:48

We are very excited to have Elliot Holland joining us for this week’s podcast.

Originally from Ann Arbor Michigan, Elliot is a reformed engineer turned businessman residing in the greater Atlanta area. He attended Harvard Business school for his MBA and Started “Guardian Due Diligence” in 2017. They help with due diligence and coaching of 3 types of individuals: self-funded searchers, acquisition entrepreneurs, and business buyers.

They’ll be covering multiple topics in relation to Guardian including their provided services, sourcing of clients, scaling of the business, and more.

Enjoy!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

#38 - Justin Burris on How to Buy Companies With OPM

Wednesday, March 23, 2022 • Duration 45:33

Justin Burris will be joining John for today's podcast episode.

Justin is a co-founder of “Majority Search” a company that partners with operators to both buy and grow small companies. When making purchases with other people's money, a unique business model is created and you’ll get to hear all about it.

They’ll be tackling topics such as how someone gets into the industry, the type of investors involved, and the importance of finding the right fit when finding people to work with.

Enjoy!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

#37 - Jake Wakely and How to Start A Moving Company Business

Wednesday, March 16, 2022 • Duration 55:51

Today's Guest star for the podcast is Jake Wakely. With him, John will jump into a discussion about something we’ve never covered before: the moving industry.

Eight months ago Jake partnered up with a lifelong friend to purchase a local moving company in San Antonio, Texas.

He’ll be in the hot seat today answering many questions about how the business works, its average costs and prices, and its overall profitability. Not to mention that you’ll get to hear about the development and designing of his HoldCo as it’s in its early stages.

We hope you enjoy the show!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

#36 - HoldCo Conference Coming to Cleveland !!!

Wednesday, March 9, 2022 • Duration 19:29

Today, Kelcey Lehrich and John will be jumping into an interesting conversation.

This will revolve around a conference happening in Cleveland and how it came to be, what it is, what to expect, and where to find out more information.

We hope to see you there. Enjoy!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

#35 - The SMB Land Besties Strike Back

Wednesday, March 2, 2022 • Duration 54:54

The SMBesties are back! Once again Kelcey Lehrich and Reg Zeller will be joining John to discuss some popular topics in the SMB universe.

They will dive into a discussion about inflation and its importance as well as the impact it has on their companies and on business in general. They will also touch on their individual business models and what they’re all currently investing in.

Enjoy!

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:

Youtube: @OwnedandOperatedPodcast

X: @ownedoperatedco

www.ownedandoperated.com

info@ownedandoperated.com

Send Us Mail!

More Ways To Connect with O&O

Leave a Review

John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC📌