Explore every episode of the podcast One Vision Podcast — Fintech, Banking, and AI with Theodora Lau

Anthony Sar, Co-founder and CEO of Finoverse and the driving force behind Hong Kong Fintech Week, joins Theo on One Vision to share the story behind one of Asia's most iconic innovation gatherings. From a bar conversation about hitting 5,000 attendees (when they had 300) to welcoming 45,000 people from 120+ economies at their 10th anniversary, Anthony reflects on what it takes to build something that genuinely keeps people in the room.

At the center of the conversation is Samantha, built in-house by Finoverse. She acts as your personal AI networking agent. She interviews you, learns what you're looking for, and makes introductions at scale. After a successful pilot at last year’s FinTech Week as well as the recent Genesis Festival, Samantha will return to Hong Kong FinTech Week 2026 this November.  

This year’s conference is aptly themed Fintech Nexus: Bridging the World, Building the Future. It is a rallying call to drive connectivity and collaboration across global and Chinese Mainland markets, at a time when the world feels more fragmented than ever.

One World, One Planet. This episode invites us to come together to foster collaboration for a more inclusive financial services ecosystem for everyone. 

🔥 Hot Take: "AI can't have coffee with you. It can't go for a hike. It can't watch a comedy with you." 

🔥 Hot Take: “There's so much happening in mainland China and Asia that the rest of the world simply doesn't see." 

🎧 Listen now wherever you get your podcasts.

Keywords: AI, Fintech, FinancialServices, Startups, Hong Kong

Timestamps

00:00 Welcome and Introductions

02:59 A decade of Finoverse and Hong Kong Fintech Week 

07:39 Introducing Samantha: The AI Host

10:13 The Future of Events and Networking

19:07 How AI Makes Human Connection More Valuable, Not Less

27:55 Hong Kong Fintech Week 2026: Fintech Nexus: Bridging the World, Building the Future

33:01 Closing Thoughts: One World, One Planet

More about our guest 

🌐Anthony Sar on LinkedIn: https://www.linkedin.com/in/anthonysar/ 

🌐FinTech Week Hong Kong: https://www.fintechweek.hk/ 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision 

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One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In this new episode of One Vision Podcast, Paolo Sironi joins Theodora Lau to unveil his new book, Quantum Sapiens, a philosophical literary thriller on artificial intelligence, quantum gravity, and the origins of human consciousness. A burning question: Why now?

We talk about the "I love you" problem and what happens when we attribute meaning to words that machines give us. Paolo invites us to think about the journey ahead of us before we walk through Alice's mirror. What do we need to carry with us? What do we leave behind? 

An exhilarating conversation about the present and future of technology that you won't want to miss. No PhD required.

📍The algorithm has no meaning. We need the entanglement and the magic of the human touch."

🎧 Listen now wherever you get your podcasts.

Keywords: AI, Fintech, Generative AI, Quantum, Empathy

Timestamps

00:00 Welcome Back Paolo

00:58 Unveiling Quantum Sapiens

02:38 Why Fiction Not Whitepapers

06:52 From Fintech to Consciousness

18:48 Illusion of AI Meaning

25:06 Poetry as AI Antidote

More about our guest 

🌐Paolo Sironi on LinkedIn: https://www.linkedin.com/in/thepsironi/ 

📘Quantum Sapiens: https://mybook.to/Quantum-Sapiens 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What separates an AI agent that demos beautifully from one that actually runs in production at a bank? In this episode of One Vision Podcast, Theodora Lau reconnects with Maté Jendrolovics, CEO and Founder of Intuitech, for a candid conversation about the reality of agentic AI in financial services — where "80% accurate" doesn't mean 80% of the value. Maté shares how Intuitech has expanded in the past year, and his idea of an AI-native bank. 

A grounded, hype-free conversation about doing AI in financial services the hard way — and why that's the only way it creates real value.

📍Hot take: we don't treat agentic AI technology as a magical wand that does everything.

Keywords: AI, Fintech, Agentic, AI Agents, Banking Industry 

#AI #Fintech #Agents #AgenticAI #BankingIndustry

00:00 Welcome Back Maté

03:10 From POCs to Production

04:22 Accuracy Over Demos

07:07 Composite Tech Not Magic

08:49 When Not to Use GenAI

10:46 Designing AI Native Workflows

13:49 What Is an AI Native Bank

15:15 Three Pillars of AI Native

19:45 What We Want the Market to Learn

More about our guest 

🌐Maté Jendrolovics on LinkedIn: https://www.linkedin.com/in/mate-jendrolovics/ 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What are the real problems that real people are facing, and what is the financial services industry doing about it? Barb, Mary, and Theo reunited for a new episode of One Vision — FinTech Fuse! where we asked the rhetorical question of: “Do banks feel like the only way to compete is to put on a hoodie and pretend to be a startup?” Should we just put a .ai on everything? Perhaps time to consider Fintech Fuse dot AI? 

All jokes aside, do check out startups such as Debbie — a fintech that rewards consumers for saving and paying off debt, and “Send Now, Pay Later” fintech Pomelo — a remittance product on credit card rails. And don’t miss Mary’s new podcast: Money isn’t everything. Till next time … heed Barb’s advice: “Think about your fundamentals first. Get to your fancy stuff later.”

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

How do you go from extraordinarily principled libertarian ideals that challenge the status quo to mass adoption? In this week’s One Vision podcast, we chat with Keith Grossman, President, Enterprise at MoonPay, former President of TIME magazine, and former Global Chief Revenue Officer of Bloomberg, on the partnership between MoonPay and PayPal, the maturity of the crypto ecosystem, the importance of regulation, and the need for concessions to drive mass adoption. As an accomplished C-Suite executive, Keith is an incredible thinker, a pragmatic leader, and a charismatic visionary. From digital currency, technology revolution, to media, and everything in between, this episode is full of nuggets of wisdom and is definitely one for the books. Besides, where else would you have a conversation on life, death, and possibilities if not here? As Keith said, “Don’t fall in love with the past. Go to the edges.”

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What drives people’s financial behaviors in real-life contexts? Do we truly understand what people need and what is functional for them? In the latest episode of One Vision, we welcome authors Erin Taylor and Anette Broløs to share the story behind their company, Finthropology, and to discuss their new book, Customer-Centric Innovation in Finance. Money is personal and emotional; financial institutions must find ways to adapt to the evolving digital world while maintaining the human elements behind financial transactions. The duo’s work serves as a great reminder that there is much value in actually talking to people and understanding where they come from — it doesn't always have to be bits and bytes.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What has changed and hasn’t changed in payments and marketing in the past two decades? What can we do to help more women become visible? In this episode of One Vision — FinTech Fuse! We chat with Kathryn Vazquez Kmiotek — Top 30 Influential Fintech Marketer — on the future of payments and true inclusion. Kathy’s advice? Own your voice and be the driver of your career; time is never given back.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

From connecting businesses to helping consumers manage their everyday spending, open banking has been in action for a while now. In this episode of One Vision — Fintech Fuse! Theo chats with Meaghan Johnson, Fintech and Bank Advisor, on the next iteration of finance and how it can deliver more value to the data-driven ecosystem. If our payments data can tell a story, how can we create a narrative that is more impactful and more relevant to our everyday lives? To anyone who thinks PFM is old news … hold your horses.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Have you ever looked back at your career path, and wondered out loud, what if? And if you could pursue anything, what would it be?  In this episode of One Vision podcast, Theo chats with Bhuva Shakti, fractional COO and board director, on her roles as angel investor, advisor, and digital transformation strategist. From economic inclusion and entrepreneurship to responsible innovation, the next chapter is still yet to be written. And as it turns out, in the age of AI where opportunities abound, sky is indeed the limit. It’s time to choose your own adventure. Remember the old adage: “You can be anything you want to be.” 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Where incumbents come together with fintechs, Fintech Week London is a city-to-city event spanning some of the most current themes in financial services. From artificial intelligence, ESG, and insurtech, to embedded finance, payments, and digital assets, what’s in store for this year’s festivities? In this episode of One Vision — FinTech Fuse! Theo chats with Raf De Kimpe, CEO of Fintech Week London on the past, present, and future of fintech events. Join us as we pave the way for a brighter future for the fintech industry. Change is a constant.

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About Fintech Week London: https://www.fintechweek.london 

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About One Vision: One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The new season, Fintech Fuse! features the powerful trio of women in fintech: Barb McLean, Stephanie Foster, and Theodora Lau.

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Unconventional Ventures: https://www.unconventionalventures.com/

Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6598548173482967040       

Subscribe on YouTube: https://www.youtube.com/channel/UCaLj99yHUUGFTHLdJeZqaPg?sub_confirmation=1    

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One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Yes, ESG is both complex and complicated, as Matthew Sekol wrote in his new book, ESG Mindset. But at the heart of it, it should not be difficult to explain — nor should it be controversial — why a business needs to go beyond pure financials, to build resilience — to better understand the risks and capture the opportunities — so that they can better adapt to a changing world. After all, it should be in the inherent interests of companies to build to last. Though the term might be nuanced, the intention and the result should not be. In this episode of One Vision — FinTech Fuse! We chat with our wonderful friend Matthew Sekol about his new book, ESG Mindset, and how leaders can learn how to think critically about ESG to ensure their organizations remain resilient.

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ESG Mindset: https://www.esg-mindset.com/

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About One Vision: One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The new season, Fintech Fuse! features the powerful trio of women in fintech: Barb McLean, Stephanie Foster, and Theodora Lau.

***

Unconventional Ventures: https://www.unconventionalventures.com/

Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6598548173482967040       

Subscribe on YouTube: https://www.youtube.com/channel/UCaLj99yHUUGFTHLdJeZqaPg?sub_confirmation=1    

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

As one of the first flowers that bloom in spring, daffodils symbolize new beginnings, resilience, and prosperity. But what do the flowers have in common with fintech and rugby? In this new episode of One Vision, Theo chats with Sarah Kocianki, CEO of Fintech Wales, on her top priorities in growing the world-class collaborative FinTech ecosystem in Wales as she embarks on her new journey as the CEO of FinTech Wales. We explored the secret behind the prominence of female angel investors in Wales, as well as the impact of technology on work, talent, and culture of learning. Bonus question for our audience: What was the one term that we successfully navigated around in our conversation? Tune in to find out!

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About One Vision: One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The new season, Fintech Fuse! features the powerful trio of women in fintech: Barb McLean, Stephanie Foster, and Theodora Lau.

***

Unconventional Ventures: https://www.unconventionalventures.com/

Subscribe on LinkedIn https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6598548173482967040       

Subscribe on YouTube: https://www.youtube.com/channel/UCaLj99yHUUGFTHLdJeZqaPg?sub_confirmation=1   

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

VC investment in startups is crucial for the industry. Yet, the funding into underrepresented founders is dismal and seems to be getting worse by the year. Could bringing more women into investment communities and helping them secure board roles be the answer we are looking for? In this episode of One Vision — FinTech Fuse! We chat with Millicent Tracey on her impactful journey from banking and beyond. Millicent is an independent public company Board Director and Audit Committee member, FinTech Board Advisor, and former Fortune 50 senior executive. Tune in to hear her perspectives on what gets her excited in financial services and how we can own our power.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

When AI agents start buying and selling on our behalf, who do they really represent? In this new episode of One Vision Podcast, Theodora Lau sits down with Marc Massar — payments veteran and founder of Aura Labs — to unpack the merchant side of agentic commerce that most of the industry is overlooking. They dig into why today's agentic protocols are still walled gardens, what happens when transaction context disappears but liability doesn't, why dynamic pricing gets dangerous at machine speed, and what merchants need to do now before they get trapped in someone else's ecosystem. Marc draws on past lessons to make the case that market design — not smarter agents — is what will determine whether agentic commerce works for everyone or just the platforms that control it.

00:00 Welcome and Guest Intro

03:03 Protocols and Walled Gardens

10:25 Who Does the Agent Serve

14:20 Post Purchase Identity and Disputes

22:54 Merchant Playbook for Agentic Search

32:41 Consent and Payments Friction

35:25 Dynamic Pricing Meets Agents

39:06 Market Design and Controls

44:48 Seller Data Playbook

51:35 Closing 

📍Hot take:  "Whose agent is it? Who benefits?"

Keywords: AI, Agentic Commerce, Fintech, Autonomous Agents, Protocols, Market Design, Digital Commerce, Payments, Data Management

#AI #Fintech #AgenticCommerce #Data #Payments 

More about our guest 

🌐Marc Massar on LinkedIn: https://www.linkedin.com/in/marcmassar/  

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Against the backdrop of economic uncertainty and geopolitical tensions, how can we make the supply chain more resilient? In this episode of One Vision, Theo chats with Rene Ho — CFO at Taulia, and Thomas Mehlkopf — GM and Head of Working Capital Management CoE at SAP, on realizing the synergies from the power duo of SAP-Taulia, building the future of finance with working capital optimization and liquidity. Change is inevitable, but we can put measures in place and be ready for surprises in this interconnected world. For more insights, download the CFO Perspectives: Unlocking Insights Through Conversation.

#OneVision #SupplyChainFinance #FinancialServices #Sponsored

About One Vision: One Vision podcast, hosted by Theodora Lau, brings purposeful innovation to spotlight. It is where impact meets innovation. One Vision is a convergence of minds that dream of a sustainable world for future generations galvanized by innovation. The new season, Fintech Fuse! features the powerful trio of women in fintech: Barb McLean, Stephanie Foster, and Theodora Lau.

Unconventional Ventures: https://www.unconventionalventures.com/

Subscribe on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6598548173482967040

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In many rural communities, credit unions are the financial institutions of choice. But these credit unions facilitate more than just money movement. As financial cooperatives, they are owned by their members and embedded within the communities that they serve. In this episode of One Vision — FinTech Fuse! We chat with Carrie Forbes, CEO of League Data and Technicost on the changing technology landscape, the challenges and opportunities of transforming while preserving the human touch, and the future of consumer-driven banking. Bank with purpose, we can. Tune in and feel the love.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In this special episode of One Vision, we collaborate with Sonya Dreizler, Co-Founder of Choir, to introduce four special guests to our community: Valerie Escobar, Mohna Shah, Anthony Williams, and Yohance Harrison. Tune in to find out more about them, what drives them, and what they would put in a time capsule to be opened in 100 years. 

Did you know that there are over 7,100 spoken and signed languages in the world, and 75 countries under the Asian American and Pacific Islander (AAPI) umbrella? With such rich diversity, it is beyond time to change who we listen to. Join us. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What is the difference between open banking, open finance, and open data? And how can technology enable a true 360 degree view of a consumer, beyond just finance? In this episode of One Vision Podcast — FinTech Fuse! We chat with Michelle Beyo, founder of Finavator, about her career journey, what inspires her, and how she changes the ecosystem around her. As a fearless advocate, Michelle leads by example by being an active participant, and challenging the status quo to make the world more just. We are all part of something bigger and each of us bear the responsibility to make the world a better place. Fight for love and a more inclusive future. Because every voice matters. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of One Vision — FinTech Fuse! Theo and Barb chat with Simon Taylor, Head of Strategy & Content at Sardine, and the brain behind the Fintech Brainfood, on being infinitely curious. One of Simon’s passion topics and mission at Sardine is to eradicate scams from the Internet. According to Simon, not only is fraud a massively underrepresented trillion-dollar problem, it is also getting exponentially worse, with so much of it being underreported. It is, as Simon calls it, the biggest issue that impacts human misery. What does the future hold for the financial services industry and its workforce, against the backdrop of credit quality concerns, the rapid development of advanced technology such as artificial intelligence, and with big techs advancing? What are the top things on Simon’s list and what does he think is overhyped? Tune in and find out!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Against the backdrop of elevated interest rates and lingering economic uncertainty brought about by layoffs and geopolitical conflicts, it is perhaps not surprising to see consumers seeking alternative ways to consume and pay. At the same time, they are also demanding more. In this episode of One Vision, Theo and Barb chat with Julie Muhn, Senior Research Analyst, and the heart and soul of Finovate, on the state of consumer fintech. What challenges will PFM tools face? And how can financial services providers leverage data and technology to help consumers navigate their financial lives?

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

“If you get the chance to wake up tomorrow, what will you do with your day?” In this episode of One Vision — FinTech Fuse! Theo chats with Natasha Harper-Madison, a city council member for Austin, an entrepreneur, and a champion for the local community and racial equity, on civic engagement and cultivating economic opportunity and mobility. It is often said, talent is everywhere, opportunities are not. If small businesses are the backbone of our society, what more can we do to enable them to thrive? How can we collectively partner across sectors to create a more vibrant startup economy?  More can be done — more needs to be done. And there is a cost of inaction. As Gandalf said to Frodo in Lord of the Rings: “All that we have to decide is what to do with the time that is given us.” We hope Natasha’s story will inspire you to reflect and act. Because each day is a gift. Let’s fight the good fight.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

How can we best invest in the ecosystem to help empower those who have been left behind by our mainstream financial services ecosystem, and enable them to build long term equity? In this episode of One Vision — FinTech Fuse! Theo and Stephanie chat with Kristen Castell, Managing Director of Fintech CAFE (Center for Accelerating Financial Equity), a non-profit committed to driving positive change in the financial industry, on building for everyday people. From advancing financial literacy to enabling sustainable financial growth and security, there is much that can be done. And when you invest in someone and help them become their best selves, something beautiful happens. We all shine — brighter and together. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Beyond the sensational conversations, what is the real story behind decentralized finance? If programmable money is indeed our future, what questions should we be asking now and what should we be concerned with? In this episode of One Vision — FinTech Fuse! Theo chat with Ian Horne, author of “Why DeFi Matters” and head of content at Money20/20 Europe, on the sociology of money, the role of technology, and the future of finance. Whilst the view is very much dependent on your background and lived experience, Ian encourages us to park our bias and examine how the new paradigm of money can transform the future of financial services.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

How do you build a customer-centric financial institution? Being hyper-focused on your customers’ needs definitely tops the list. Especially in an environment where financial uncertainty is keeping many consumers up at night, banks are in the best position to act as an empathetic and trusted partner for those in need. In this episode of One Vision — Fintech Fuse! Barb and Theo chat with Rochelle Gorey, co-founder and CEO of SpringFour, a social impact financial wellness fintech company. By connecting consumers to vetted financial resources, this B-Crop enables consumers to meet their financial objectives, reduce household expenses, and avoid payment delinquencies. It’s a win-win solution, and one that is much needed.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

While the conversation around AI often centers on automation and efficiency, the real opportunity lies in AI’s ability to act as a decision-making layer. In this episode of One Vision podcast, Theodora Lau hosts Bianca Zwart, Chief Strategy Officer at bunq, to unpack what it truly means to be AI-native. For bunq, AI isn't a feature bolted onto an existing model. It's the operating system. Bianca shares how bunq's obsession with the user experience drives every technology decision. The conversation also explores what's next for agentic AI — and why the future isn't about AI taking over, but about making users smarter supervisors of their own financial lives.

Plus: bunq's bold move into the US market, the needs of the people navigating life on both sides of the Atlantic, and why Bianca believes trust — not technology — is ultimately the only thing that matters.

📍Hot take: “... the first question that you always need to answer is, what is in it for the user?”

📍Hot take: “You can copy features. But you cannot copy DNA (of a company).”

00:00 Welcome and Introductions

00:47 Why bunq Is AI Native

03:42 Meet Finn GenAI Platform

08:26 US Expansion Strategy

13:00 User First AI Mindset

18:39 Privacy Trust and Transparency

22:10 AI Fraud Prevention Journey

24:11 What Keeps Bianca Going

27:20 Closing and Farewell

Keywords: AI, Fintech, User Experience, Banking Industry, User Centricity, GenAI, AI Ethics, AI in Banking, Fraud

More about our guest 

🌐Bianca Zwart on LinkedIn: https://www.linkedin.com/in/bianca-zwart/ 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

As we reflect on our work and personal lives, what are we most proud of? What are the memories that we treasure the most? And would we do differently, if given the chance? Whether as VCs, innovators, or entrepreneurs, are we clear about our end goals and what drives us? And ultimately, what does success mean to us — as individuals? In this episode of One Vision — FinTech Fuse! Theo caught up with Gregg Schoenberg, the founding editor and co-founder behind the much read and beloved Financial Revolutionist. We talked about his career journey as a prolific writer, investor, and advisor turned executive coach. For those of you who miss Gregg’s prolific writing in the FR (myself included), this is a must-listen episode for you. And check out his YouTube videos, you will.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What’s the magic with events, you ask? From fostering serendipity moments and building communities, to cultivating long-term and impactful relationships, there simply is no substitute to meeting people in person. In this episode of One Vision — FinTech Fuse! Theo caught up with Andrew Morris, Chief Content Officer for Fintech Islands, who has had the front row seat and witnessed the change in the industry from its nascent beginnings to now. Beyond networking, building relationships, and exchanging ideas, what else can we expect from the ultimate fintech event in the Caribbean? Tune in to find out. Or better yet, join us at FiX24!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Artificial intelligence (AI) has been rapidly evolving in the past decade. Interests in AI, along with adoption and investment in AI, have witnessed a substantial increase. While tech stories are fun and exciting, our collective future is not just about bits and bytes. Rather, it’s about our shared prosperity: What will you do with the immense power available at your fingertips? As providers, how do we earn and maintain trust with customers, and how do we ensure transparency, fairness, and explainability — the cornerstone for responsible innovation? In this new episode of One Vision — Fintech Fuse! Theo welcomed Dr. Nashlie Sephus, Principal AI/ML Tech Evangelist from AWS. Curious about life as a tech evangelist? Passionate about responsible AI and using technology to create a better world? This episode is a must-listen for you.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

We are kicking off 2024 with a big BANG! In this episode of One Vision — Fintech Fuse! Theo and Barb welcome our first futurist on the show: Katie Schultz, aka Miss Metaverse, a well-known professional futurist and content creator. While fear and uncertainty dominate much of our newscycle, Katie reminds us that we do have a chance and the power to turn things around — that we can still find hope through challenging times and go after our dreams. Our ability to empathize and connect with each other is our superpower and what makes us uniquely humans. As we embark on another new year, let’s acknowledge and celebrate how far we have come.  Here’s to new beginnings, fresh starts, and the courage to live our lives with purpose — and passion.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

If you could preserve memories and artifacts in a bottle, what would you keep? From the hype of the year (cue: generative AI) and renewed focus on small business and business fundamentals, to PFM tools and the symbiotic relationship between big techs and banks, there is never a dull moment in fintech. In this special year-end episode of One Vision: Fintech Fuse! Barb, Mary, Stephanie, and myself reflect upon a wild year that was 2023. What caught our attention and what do we most look forward to in the new year? Tune in to our final episode of the year to find out!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

According to the World Health Organization, globally one in six people experience infertility in their lifetime and the rate continues to climb. Despite available treatment for a variety of cases, being able to start a family remains a distant dream for far too many due to financial constraints. In this episode of One Vision — FinTech Fuse! Theo and Stephanie chat with Dr. DeShawn Stevenson, Chief Executive Officer and Co-Founder of BabyFever on bankable moments and getting to health equity, where financial inclusion meets dreams of parenthood. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Small businesses account for 99.9% of all U.S. firms. They employ almost half of America's private sector workforce and represent 43.5% of gross domestic product. By almost any measure, small businesses are a crucial part of our economy and workforce. Yet, they are hugely underserved by the financial services industry. In this episode of One Vision, Theo, Stephanie, and Amelia chat with Lori Shao, CEO of Finli, a certified B Corp digital back office platform for small businesses, on her journey to entrepreneurship, the challenges that SMBs face, and the role that community banks can play. “I know in my heart whom to build it for,” she told us. Tune in and get ready to be inspired. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Faced with persistent economic uncertainties and stagnant wage growth, will fintechs give us hope by bringing us the right product at the right time and empowering customers with more focus on financial well-being and education? In this episode of One Vision — FinTech Fuse! Theo and Stephanie chat with Sebastian Builes, Co-Founder and CEO of Arcum, about his journey from payments novice to fintech founder, and his bullishness on Atlanta as a fintech hotbed. A year in the startup world is like a decade in the real world, and being a founder can be a lonely endeavor. Sebastian offers the following advice: Relationships and communities matter. Give back and pay forward.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Data gives us superpower. From how much we spend and where we spend it, to the impact of our dollars on the planet, data tells a story. In an era where consumers are becoming more environmentally conscious, the role that financial institutions can and should play in helping us transition to net zero is more crucial than ever. In this episode of One Vision — FinTech Fuse! Theo chats with Emma Kisby, CEO, Cogo EMEA, on the power of data and collective impact. Banks play an important role in educating customers about the environmental impact of their spending, offering insights and incentives to trigger behavioral change. With intention — and action, a fairer and more sustainable world is possible. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Are fintechs still eating bankers’ lunch? What roles will big techs play in consumer financial lives? For fintech founders pitching to community banks, what should they be mindful of? In this episode of One Vision — Fintech Fuse! Theo chats with Pam Kaur, Head of Bank Technology at BankTech Ventures, about her role in fostering connections and innovation in the banking and fintech sectors, and how she gets their portfolio companies ready to work with banks and take the partnership to the next level. The banking community is small and tight-knit. Relationships are an art. Being intentional in lifting others can go a long way in taking partnerships to the next level. A rising tide does lift all boats.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In the ever-evolving world of digital banking, understanding the shifts and trends is crucial for industry practitioners and innovators. In this episode of One Vision, Theodora Lau hosts Dharmesh Mistry and Dave Wallace to explore the transformative moments in banking and fintech over the past decade, the impact of technology on the financial services industry, and the future of work. They discuss the rise of 5G, smartphones, digital banking, and the need for industry revaluation to adapt to rapid technological convergence.

00:00 Introduction and Guest Welcome

02:20 The Game Changers and Misreads

11:57 The Role of Fintechs and Neobanks

21:24 The Future of Banking: A New Paradigm

32:16 Rethinking Banking for the Future

34:09 AI Native Banking

37:03 Jobs and the Human Contribution 

📍Hot take: “ We've had a new layer of financial services by the fintechs …  and we totally overestimated the impact of these new players to the existing players.”

📍Hot take:  To create a better industry industry. It doesn't have to be FinTech completed. It's. Destroying banks. It doesn't have to be banks, completely destroying newcomers. There are so much, there's so much room for us to all play together to create a better ecosystem for all of us. 

Keywords: AI, FinTech, Digital Banking, Financial Services, Disruption, Future of Work, 5G, Banking Innovation

More about our guests 

🌐Dave Wallace on LinkedIn: https://www.linkedin.com/in/davejvwallace/ 

🌐Dharmesh Mistry on LinkedIn: https://www.linkedin.com/in/dharmesh-mistry-b81207/ 

🌐Demystify Podcast on Fintech Futures: https://www.fintechfutures.com/keyword/demystify-podcast 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

As banking services grow increasingly digital, how can we best serve the needs of a diverse community and truly make a difference? In a world where everything seems to move at a breakneck pace, leaving behind those who don’t keep up, it is refreshing to witness empathy in action by a true leader who walks the talk and instills hope in others. In this episode of One Vision, Theo chats with Brian Lee, President/CEO at Landings Credit Union, on his journey to running the 70-year old credit union and earning a “Dementia Friendly Business” designation. Serve, and not be served. Much to learn from Brian, we all have. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

From fintech being perceived as a competitor to a bank, to acting as a collaborator, much has evolved in the past two decades. As we look forward, how do we anticipate the relationship evolving, especially with the likes of Apple making a formidable entrance into the ecosystem? And how should banks respond and adapt to the changing world? In this episode of One Vision, Theo chats with an old friend, Jim Marous, on the ups and downs of our beloved industry, and what we might expect next.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

At a time when financial institutions and fintechs are evolving from being competitors to partners, our relationship with financial services providers is changing as well — especially with larger (tech) brands playing a more prominent role in our day-to-day lives. How will this web of relationships redefine the future of financial services? What role will data and emerging technologies play? In this episode of One Vision, Theo chats with Kate Drew, Director of Research at CCG Catalyst, on the changing delivery landscape and the fusion of fintechs and banks. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

How can financial institutions best adapt to the changing world and work faster and better? From enabling wide-ranging digital experience to responding to compliance demands, can you automate the most complex decisioning processes as easily as building with Lego blocks? In this new episode of One Vision, Theo and Barb chat with Emily Bogan and Patrick Rivenbark on redefining process automation and being intentional.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

The world is changing around us and so are we. Has the financial services industry evolved with time, and how can we think differently about who our customers are and what they need? In this episode of One Vision, Theo and Barb chat with Stessa Cohen, strategic technology advisor and evangelist, on finding the hidden tribes and the future of banking. Will we see more M&A activities? How will banks address the move to digital, while making sure that they are not leaving people behind? What will smart banking look like? Tune in to our conversation and find out!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

What exactly is social selling and how does it differ from traditional cold outreach? How can we best leverage our presence and influence on social media to build influence, make connections, grow relationships and trust? In this episode of One Vision, Theo chats with Tim Hughes, social selling innovator and pioneer, and author of “Social Selling: Techniques to Influence Buyers and Changemakers”, on the art of social selling. Hint: It’s about building community and relationships. Don’t spam!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Right before Finovate Fall, we caught up with Heather Sugg, Executive vice president, public relations and business development of the William Mills Agency, on the past, present, and future of fintech and the evolution of the ecosystem. What does Heather think about the topic du jour: Generative AI and what role will humans play in this future? What trends is Heather most optimistic about and what would she like to see more of? Tune in to find out!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Are you tired of listening to the standard leadership advice? Do you want to navigate the new world of work but unsure how? In this episode of One Vision — Fintech Fuse, Theo chats with Jocelyn Davis about her journey going from corporate life to being an inspirational author and speaker. And here is Jocelyn’s timeless advice: Never underestimate the power of your kind words. Take and give credit freely, and know that you have a lot to offer. And make sure you pick up a copy of Jocelyn’s latest book, INSUBORDINATE: 12 New Archetypes for Women Who Lead, which presents twelve timeless female archetypes reimagined and refreshed — reminding us that we can all be fantastic leaders regardless of which archetype we might be.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

In a world where everything is software-driven, how do we best harness the power of technology for the greater good? In this episode of One Vision, Theo and Barb chat with Caitlin Long, Founder and CEO of Custodia Bank, a crypto-focused bank that acts as a bridge between traditional finance and digital assets.  As someone who has long been recognized as the torchbearer for the federal regulation of digital assets, how does she feel about the current state of crypto in the U.S. compared to the rest of the world? And what’s next for Custodia Bank? 

“For an industry with complex regulations, what really matters? Are we truly regulating the right things?”

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

A new season of One Vision is coming to town, where Theo will be collaborating with the fabulous Barb MacLean and Stephanie Foster.  New episodes will be dropped every Monday at midnight, and the trio will continue the tradition of telling inspirational stories from different corners of the world. Tune in to hear Theo, Barb, and Stephanie chat about their superpowers and wishes for the new season. Got an idea? Drop us a line and let us know!

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Brandon Purcell, a former vice president and principal analyst at Forrester, recently embarked on a remarkable journey to write a book that intertwines his experiences with addiction and recovery with the concepts of artificial intelligence. 

In this new episode of One Vision Podcast, hosted by Theodora Lau, we dive deep into Brandon’s unique perspectives on how these two seemingly disparate topics are closely related. It is raw, vulnerable, and a reflection on how we can find our way back to authentic connection and recovery.  

00:00 Welcome and Intro

01:55 From Forrester to Responsible AI

04:04 The Book Idea Takes Shape

06:58 AI Metaphors for Addiction

16:05 Advice to Younger Self

20:39 Looking Forward

Hot take: Be pulled by love, not fear. 

Hot take: Pause more and be intentional in what we do.

Keywords: AI, Humanity, Mental Health, Personal Growth, Purpose 

More about our guest 

🌐Brandon Purcell on LinkedIn: https://www.linkedin.com/in/brandoncpurcell/ 

More about our host and One Vision Podcast 

🌐Theodora Lau on LinkedIn: https://www.linkedin.com/in/theodoralau/ 

🌐Banking on (Artificial) Intelligence (book): https://www.bankingonaibook.com/ 

🌐Unconventional Ventures (company): https://www.unconventionalventures.com/ 

🌐Listen to all One Vision Podcast episodes by visiting: https://shows.acast.com/one-vision 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Not a day goes by when we don’t hear something about artificial intelligence (AI). From deploying generative AI in the newsroom to using AI to help improve sustainability, there is no shortage of energy and buzz around the emerging technology. When we come to think of it, AI is, and has been, all around us. From the moment we pick up our smartphone and authenticate via thumbprint or facial recognition, check our emails and news feeds, to navigating traffic and boarding, our day-to-day experience is already greatly shaped by AI. In this episode of One Vision, Theo chats with Tim Lebel, VP and Head of Spend Products at SAP Concur, on how organizations can drive towards a data-driven and intelligent future in spend management with AI.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

As we move from one tech cycle to another, so much has changed — yet so much has not. We are still faced with many of the same challenges especially when it comes to caregiving and true inclusion. How do we separate hype from reality — and how do we know what is real and what isn’t? What is the best path forward to ensure companies innovate responsibly and what is the government’s role in a free market economy? In this new episode of One Vision, Theo chat with Mia Shah-Dand (and her ‘research assistant cat’ Han Solo) — CEO of Lighthouse3 and Founder of Women in AI Ethics on her journey from Silicon Valley to the Big Apple, and her mission on bringing new voices from outside the tech bubble to make the invisible visible. Let’s work together to empower more users with the resources necessary to bridge the knowledge divide, so that they too can make the right decisions for themselves. Let’s keep pushing for change: There is power in solidarity.

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.

Much has been written about AI and the future of work. And there is plenty of hype that resembles more like a comic book than reality. How will this powerful emerging technology impact our day-to-day lives, and is our education system able to equip young people with the skillsets they need to be successful in this future world? In this episode of One Vision (where Theo meets Theo), Theo chats with Theo Priestley, futurist, keynote speaker, and author of 'The Future Starts Now', on the confluence of web3, artificial intelligence, and metaverse and what will be needed to make virtual communities successful. 

One Vision Podcast is a fintech, banking, and AI podcast hosted by Theodora Lau (Founder, Unconventional Ventures; author of Banking on (Artificial) Intelligence). One Vision goes beyond the headlines on AI, agentic commerce, digital banking, financial inclusion, and the future of money — with founders, analysts, venture capitalists, technologists, and operators building the next chapter of financial services. New episodes weekly. Featured guests include leaders from Ant, bunq, J.D. Power, Forrester, IBM, Microsoft, Salesforce, SAS, SAP, and Wall Street Journal. Recognized in American Banker's Top 20 Most Influential Women in Fintech.

Hosted on Acast. See acast.com/privacy for more information.