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TitlePub. DateDuration
The future of PR in the age of AI with Agility PR18 Nov 202500:39:41

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In this episode, Pragya Dubey, Agility PR’s VP of Global Services & Analytics, joins host Jason Mudd to discuss how AI is reshaping PR, media intelligence, and measurement for smarter, data-driven strategies.

Tune in to learn more!


Meet Our Guest:

Our episode guest is Pragya Dubey, Agility PR Solutions’ VP of Global Services & Analytics. With more than 20 years of experience across three continents, she helps organizations transform media data into meaningful insights that demonstrate ROI and elevate the impact of communications.


Five things you’ll learn from this episode:

 

1. How AI is changing the media intelligence landscape and how we can measure it

2. Ways PR professionals can use AI to make smarter, data-driven decisions

3. What the emerging AI landscape means for PR professionals

4. How to use AI to enhance productivity and creativity in PR

5. How press releases are regaining power as vital tools for AI-driven search visibility


Quotables

“AI is really reshaping the way we are accessing information and our need for information.” — Pragya Dubey

“PR teams can be empowered with more data-driven decisions as opposed to basing their decisions on anecdotes, or an impression, or simply instincts – that’s the biggest shift.” — Pragya Dubey

“AI is the assistant that PR never had that can help public relations professionals work smarter.” — Pragya Dubey

"The question to ask is how AI is getting its information. AI is getting that information from the web, from Google, Yahoo, all those aggregator websites and media. So if you're not putting yourself out there more and more, you're missing out on that opportunity to be read and analyzed by AI.” — Pragya Dubey

“The press release that we all thought was on life support and losing credibility year after year is suddenly the new sexy PR tool that everybody's talking about again and getting excited about.” — Jason Mudd


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.


More About Pragya Dubey

Pragya Dubey is Vice President of Global Services and Media Analytics at Agility PR Solutions, where she leads strategy and client success for media monitoring, measurement, and insights. With over 20 years of experience across Canada, the U.S., and India, she specializes in turning complex media data into actionable narratives that demonstrate ROI and drive smarter decision-making.


Since joining Agility in 2006, she has helped clients — including Fortune 500s, governments, and nonprofits — align media analysis with strategic goals. Pragya is a passionate advocate for using meaningful metrics to elevate the role of communications.


Guest’s contact info and resources:

Pragya Dubey on LinkedIn

Agility PR Solutions website


Additional Resources:

Axia’s AI Relations Service

How generative AI uses earned media coverage (fueling PR’s resurgence)

Do news releases influence AI visibility?

Google’s AI Mode and the rise of reputation-driven visibility

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Common mistakes publicly traded companies make when working with the news media – Mark Basch04 Nov 202501:04:24

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In this episode, Mark Basch joins host Jason Mudd to discuss the common media mistakes publicly traded companies make.

Tune in to learn more!


Meet our guest:

Our episode guest is Mark Basch, a seasoned business journalist with decades of experience covering publicly traded companies. He provides insights on economics, business trends, manufacturing, real estate, and unemployment, drawing from data releases and press statements.


Five things you’ll learn from this episode:

1. Consequences of companies mishandling bad news

2. Best practices for publicly traded companies to work effectively with journalists

3. Why preparation and anticipation are key to effective media interactions

4. Why understanding media evolution is critical for PR

5. The difference between embargoes and advance news, and how to use them strategically

 

Quotables

“When something is happening, it's a good idea to preemptively get together with the key people and have a response ready because one of the things that could happen in today's world is the story is going to be posted online and nobody is ready to respond.” — Mark Basch

“Clever is great, but it better be accurate.” — Mark Basch

“The headline … is designed to get you to read the story but also should tell you what the story is.” — Mark Basch

“If you want to make this newsworthy, if you want to get media coverage about your company, its success and its growth, we've got to have credible indicators of how quickly you are growing.” — Jason Mudd

“Always prepare, always assume the worst, and have proper preparations.” — Jason Mudd

“Have a plan, but have a plan in case the plan fails of what you're going to do secondarily.” — Jason Mudd


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.



More about Mark Basch

Mark Basch is a seasoned business journalist who’s covered publicly traded companies for decades. His reporting focuses on economics, business trends, manufacturing, real estate, and unemployment, drawing regularly from data releases and press statements.


Guest’s contact info and resources:

Mark Basch on LinkedIn


Additional resources:

The best and worst media relations efforts from public relations professionals

How to speak with clarity and authority during a crisis

11 crisis management tactics to avoid or prepare for a PR disaster

The 4 R’s of media relations: Responsive, resourceful, rapid, and respect

Examples to prepare your company for a crisis

What to do after a crisis

10 steps to prepare your company for crisis


Recorded: June 25, 2025



Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The evolution of remote work with HireMyMom’s Lesley Pyle25 Jun 202500:26:22

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In this episode, HireMyMom’s Lesley Pyle joins On Top of PR host Jason Mudd to discuss how remote work is transforming the modern workforce

Tune in to learn more!


Our Guest:

Our episode guest is HireMyMom’s Lesley Pyle, founder and CEO of the platform. She has been connecting small businesses with skilled remote professionals since 2007 and brings over two decades of experience in public relations and entrepreneurship.


Five things you’ll learn from this episode:

1. How remote work has evolved from a niche option to a mainstream employment model

2. What today’s professionals are looking for in flexible or freelance roles

3. Why small businesses are embracing remote hiring and the benefits it brings

4. How digital platforms and collaboration tools have removed barriers to remote work

5. Tips for staying relevant, confident, and competitive in a digital-first workforce


Quotables

“Flexibility is the number-one thing people are looking for. That freedom is like gold.” — @LesleyPyle

“Technology has made it easier than ever for businesses to connect with top-tier talent virtually.” — @LesleyPyle

“We’ve gone from asking ‘Can this be done remotely?’ to ‘Why wouldn’t it be?’” — @LesleyPyle

“Staying engaged in your field, even just a few hours a week, keeps you current and competitive.” — @LesleyPyle

“The evolution of remote work isn’t just about where we work — it’s about how we define work altogether.” — @LesleyPyle


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.


About Lesley Pyle

Lesley Pyle is the founder and CEO of HireMyMom.com, an online platform that connects small businesses with experienced remote professionals. She launched her first online community for home-based working moms in 1996 and has been a leading voice in the evolution of flexible freelance work ever since.

With a master’s degree in public relations and over 25 years of entrepreneurial experience, Lesley understands the shifting priorities of today’s workforce. Through HireMyMom, she empowers professionals to find legitimate remote roles and helps businesses discover top-tier talent outside of traditional hiring models.



Guest’s contact info and resources:

Lesley Pyle on X

Lesley Pyle on LinkedIn

Lesley Pyle on Facebook

Lesley Pyle on Instagram

HireMyMom website


Additional Resources:

How Much Money Can You Save by Working from Home?

Products for Your Company’s PR Pro Who’s Working from Home

Variety Is the Spice of Business

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The WOW Factor Workplace with Deb Boelkes, Founder at Business World Rising10 Aug 202100:24:19

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Our episode guest is Deb Boelkes, Founder at Business World Rising. Deb is on a tear, transforming the business world into one you'll love and never want to leave.

Five things you’ll learn from this episode:

  1. The value of creating the best workplace, striving to have a WOW brand that customers love, and wouldn't ever want to buy from somebody else.
  2. Building a workplace culture where you enjoy getting up every day, where work is not work, and you're thrilled to be there every minute.
  3. Take your mindset to the next level, love what you do, and inspire everybody else around you to be the best they can be.
  4. How you can spread your WOW factor, energy, and enthusiasm around you and make it extremely CONTAGIOUS to the point where people around you pick up the positive vibes you're bringing.
  5. The possibility of creating a workplace where the best and most talented people line up to get in. A workplace where every time top talent comes into your company, they say WOW!

Quotables

  • “The satisfaction of your employees directly correlates with the satisfaction of your customers." — @Deb_Boelkes
  • "Aim to have a wow brand that customers love and wouldn't ever want to buy from somebody else." — @Deb_Boelkes
  • "When you love what you're doing, you're a great person to be around. You are enjoyable to be around." — @Deb_Boelkes
  • "When you've got folks who are not happy with their job, believe me, how they're feeling is going to be pervasive and will affect how they interact with customers." — @Deb_Boelkes

If you enjoyed this episode, please share it with others and leave us a review.

About Deb Boelkes

Deb Boelkes is the award-winning author of "The WOW Factor Workplace: How to Create a Best Place to Work Culture" and "Heartfelt Leadership: How to Capture the Top Spot and Keep on Soaring." Deb is not just a role model heartfelt leader; she’s the ultimate authority on creating the best places to work, with 25+ years in Fortune 150 technology firms, leading superstar sales, marketing, and professional services teams. As an entrepreneur, she has accelerated advancement for women to senior leadership. As an author and keynote speaker, Deb has delighted and inspired over 1,000 audiences across North America and beyond. 

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans: burrelles.com/ontopofpr.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How your brand can benefit from being immersed in the esports and gaming space with John Higgins03 Aug 202100:26:43

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Learn how your brand can start marketing within the gaming and esports community with our guest John Higgins. 

John currently heads up OS Studios - a live production and creative agency that specializes in video gaming and esports. Before working in video gaming, John was an award-winning creative director recognized globally for his work in television commercials and live broadcasts.

Five things you’ll learn from this episode:

  1. How your brand can benefit from being immersed in the esports and gaming space
  2. What the difference is between gaming and esports
  3. How to get started and connect with the gaming and esports communities
  4. How to collaborate with esports and gaming content creators to reach a larger audience
  5. The most creative ways brands have marketed in the gaming community 
Quotables

  • “Gaming is a sleeping giant.” -@JOHNJJHIGGINS
  • “A lot of the biggest earners in gaming aren’t necessarily the best players. It’s the content creators, the people that are on Twitch.” -@JOHNJJHIGGINS
  • “When you look at gaming you should really look at the content creation aspects and how all these games have become more social.” -@JOHNJJHIGGINS
  • “Around 70% of all revenue in esports is sponsorship.” -@JOHNJJHIGGINS
If you enjoyed this episode, would you please share it with others and leave us a review?

Guest’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.
About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The impact of leadership communication on mental wellbeing and organizational performance with Vance Meyer20 Jul 202100:33:34

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Vance Meyer used to be a corporate communication executive. He is now promoting and advocating for mental wellness and acquiring skills to be of service to others in the future.

Five things you’ll learn from this episode:

  1. What marketing communication leaders need to think about in terms of guiding their team on how to communicate, externally and internally
  2. The strategy and tactics that corporate marketing professionals can begin to take, whether that’s communication tactics or as a trusted advisor to leaders
  3. The importance of self-care and self-acceptance not just for the sake of your health, but for your effectiveness as a communicator
  4. How coming out of COVID can help individuals be more considerate of others and make an impact, not only today but for future generations
  5. Crisis management from someone with extensive experience in employee communication, media relations, executive communication, social media, crisis management, and corporate branding 

Quotables

  • “All the strategic work that we do to prepare for a crisis, unfortunately, goes out of the window during the crisis.” – @middle1dweller
  •  “Sometimes, leaders get so ambitious about focusing on growth and expansion to the point of sacrificing their integrity.” – @jasonmudd9
  •  “I didn’t realize that I wasn’t capable of handling the stress that comes along with PR jobs without treating myself better and having more self-care.” – @middle1dweller
  • “Take care of yourself. Take time to revive yourself because it’s not just important for your health, but for your effectiveness as a communicator.” – @middle1dweller
  • “Sometimes, people find themselves working for a company that’s in a bad spot and they end up inheriting the problem.” – @jasonmudd9
  • “Everybody has mental wellness needs.” – @middle1dweller

About Vance Meyer

Vance Meyer was a former corporate communication executive who is now promoting and advocating for mental wellness and acquiring skills to be of service to others in the future.

These efforts are inspired by 30 years of personal and family experience with chronic depression and anxiety, as well as recent significant progress in managing his symptoms through lifestyle change. Vance has extensive experience in employee communication, media relations, executive communication, social media, crisis management, and corporate branding.

If you enjoyed this episode, would you please share it with others and leave us a review?

Vance Meyer’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Tips on how to develop a PR presence without a degree with Kate Yandoh Harris13 Jul 202100:31:21

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Kate Yandoh Harris is a born storyteller who helps businesses realize results by creating compelling content. She an optimist, island lover, and “word person”.

Five things you’ll learn from this episode:

  1. How to get started in PR and marketing without a PR or marketing degree
  2. Why hospitality might be a great starting point for marketing and PR professionals
  3. How you can learn the most from less desired positions 
  4. How to educate your audience instead of just selling them your product or service
  5. How to pivot and be creative in your PR efforts 

Quotables

  • “In order to connect with your audience, you have to quickly jump in and live in their world for a little bit.” -Kate Yandoh Harris
  • “The experiences that I’ve had that helped me get better have been the jobs that nobody really wants.” -Kate Yandoh Harris

If you enjoyed this episode, would you please share it with others and leave us a review?

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How to build, launch, and monetize your own podcast with Jason Mudd06 Jul 202100:23:08

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Learn the ins and outs of starting your own podcast with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. The four questions to ask yourself before you start your own podcast
  2. The steps to building your own podcast
  3. The three steps to launching your podcast
  4. How to monetize your podcast
  5. 10 podcast pro tips to those just starting out

Quotables

  • “Podcasting builds awareness, understanding, trust, and decision.” -@jasonmudd9
  • “To monetize your podcast, there are three steps. The first one is promotions and conversions. The second one is guest relations, and the third is sponsorships.” -@jasonmudd9
  • “Consciously or subconsciously, people know that if a podcast has not produced 10 episodes, it might not make it, or it might already be dead upon arrival.” -@jasonmudd9

If you enjoyed this episode, would you please share it with others and leave us a review?

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, SEO, and social media, inspiring tech giants like Yahoo.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Contact info and resources:

Additional Resources:

  • PodcastValet
  • Three steps when starting your podcast: Build, launch, and monetize

Sponsored by:

  • We are thrilled to have Burrelles sponsor our solocast episodes. Thanks to Burrelles for its support. Burrelles has a special offer exclusively for On Top of PR fans. Check it out at burrelles.com/ontopofpr
  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform fo

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Why only 3% of people are able to think and operate their brands differently with keynote speaker, Stan Phelps29 Jun 202100:30:49

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Learn how your brand can achieve competitive separation with our guest, Stan Phelps, founder of PurpleGoldfish.com. He is a Forbes Contributor, IBM Futurist, and a keynote speaker.

Five things you’ll learn from this episode:

  1. Why only 3% of people and brands are able to think and operate their business differently
  2. The two main ways you can stand out and achieve competitive separation  
  3. Why you need to be very clear with who your company is for
  4. Why being middle of the road could be the downfall of your company
  5. What benchmarking is and why it’s a hindrance to thinking different  

Quotables

  • “Every weakness has a corresponding strength.” — @StanPhelpsPG
  • “Be very clear who you're for and the customer that you serve and don't be afraid to push off the ones that you're not for.” — @StanPhelpsPG

If you enjoyed this episode, would you please share it with others and leave us a review?

About Stan Phelps

Stan Phelps is the founder of PurpleGoldfish.com. He is a Forbes Contributor, IBM Futurist, and a keynote speaker.  His award-winning books focus on the little ways to drive differentiation, increase loyalty, and promote positive word of mouth. He has spoken at over 200 events in 11 countries.

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The power of following up to get more media coverage for your brand with APR consultant, Marjorie Comer22 Jun 202100:30:32

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Learn why following up is your most powerful tool when pitching news reporters with our guest, Marjorie Comer, news consultant for Axia Public Relations. Marjorie is an award-winning public relations professional. Clients love Marjorie’s work ethic, speed, and diligence.

Five things you’ll learn from this episode:

  1. The power of following up to get more media coverage for your brand
  2. How to use follow-ups to get in front of media, clients, and contacts
  3. How to stand out when pitching the news media
  4. How to build a media list for your company
  5. How to build relationships with reporters

Quotables

  • “Without following up, media pitches tend to just die or get buried.” -@Marjorie_Comer
  • “One thing I’ve done is ask my clients for three times they may be available or ask the reporter to give me three times they would be available to speak to my client because company executives aren't always on-call when a reporter may be.” -@Marjorie_Comer
  • “Put things in your calendar because that's how you're going to remember to follow up with them.” -@Marjorie_Comer
  • “From industry research, we’ve seen that 2:00 or 3:00 p.m. on Thursday is the best time to follow up with somebody for an end of the week deadline.” -@jasnmudd9

If you enjoyed this episode, would you please share it with others and leave us a review?

About Marjorie Comer

Marjorie Comer is an award-winning public relations professional. Clients love Marjorie’s work ethic, speed, and diligence. She has worked at Axia Public Relations since October 2011.

At Axia, Marjorie serves as a public relations consultant for the PR firm’s national clients. She’s a skilled writer and works hard to ensure the firm’s clients receive the white-glove experience. She also blogs about public relations trends and best practices.

Marjorie’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Courageous conversations about diversity, equity, and inclusion with Tru Pettigrew15 Jun 202100:33:01

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Our episode guest is Tru Pettigrew. He connects brands with consumers and builds bridges across generations. Tru has also established a strong reputation for helping organizations build bridges across racial, cultural, social, and relational lines.

Five things you’ll learn from this episode:

  1. The difference between diversity, equity, and inclusion
  2. The difference between equity and equality
  3. How to set up your team for success by figuring out what they need to be successful
  4. The three different types of diversity
  5. How to have courageous conversations about diversity, equity and inclusion

Quotables

  • “A lot of agencies are responsible for helping their clients craft appropriate and relevant communications for a lot of the challenges and issues that are going on, but they’re also being challenged on how they are stepping up and reflecting the diversity within the agency world.” -@truaccess
  • “Diversity is a state of being, it’s static. Equity and inclusion require us to take action and leverage the richness of diversity that is available to us.” -@truaccess
  • “Equity is giving people what they need to succeed. Oftentimes it’s confused or transposed with equality. Equality is treating everyone exactly the same. But the reality is we don’t all need the exact same thing because we’re at different places on our journey.” -@truaccess

About Tru Pettigrew

Tru is a celebrated author, an engaging speaker, a committed community leader, and an award-winning marketing executive with close to 20 years of experience at the nation’s top advertising & marketing agencies. 

Tru founded Tru Access to serve as an inspiration and empowerment consultancy to help individuals and organizations bridge gaps across areas that cause division, dysfunction and separation.

Considered one of the country’s top Millennial Empowerment experts and cross-generational thought leaders. His first book, “Millennials Revealed” serves as a guide for countless individuals and organizations across the country to help them build meaningful connections across diverse generations.

Tru has shared his marketing talents and expertise to help contribute to the success of brands such as Nike, State Farm, Heineken, Hennessy, Unilever and Ford just to name a few. 

Tru’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How to connect with your audience through social & web media with Adam O’Daniel of Movement Mortgage08 Jun 202100:26:18

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Our episode guest is Adam O’Daniel, director of marketing and communications at Movement Mortgage. He leads marketing, communications, public relations and corporate events.

Five things you’ll learn from this episode:

  1. How to use social media and web content to directly reach your audience
  2. How to stop relying on only news coverage for PR
  3. How to attract the best audience relevant to your company
  4. How to make your social media more engaging
  5. How to figure out who your real audience is

Quotables

  • “A few years ago, business was slowing down and we knew the news cycle was changing and we weren’t getting the type of news coverage we were used to getting, so we decided to build our own content machine.” -@Adam_ODaniel
  • “I looked at sports teams for inspiration for social media content. I asked, ‘What are they doing to stay relevant and interesting on social media? And how can we use some of those principles in our social media content?’” -@Adam_ODaniel
  • “As a natural extension of us sharing ourselves so transparently on social media, we attracted the people that we wanted.” -@Adam_ODaniel

If you enjoyed this episode, would you please share it with others and leave us a review?

About Adam O’Daniel

Adam leads marketing, communications, public relations and corporate events at Movement Mortgage, a top 10 retail mortgage lender and six-time member of the Inc. 5000 list.

His background includes 15 years of experience in marketing, communications, public relations, content strategy, financial journalism, writing, and editing.

 Adam’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Mistakes companies make when working with influencers with Jason Mudd, APR01 Jun 202100:18:28

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Learn how to effectively work with influencers with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. Mistakes companies make when working with influencers
  2. The difference between an influencer and a spokesperson 
  3. The slippery slope of working with influencers who buy followers
  4. Why influencers are relevant to B2B brands
  5. The value of micro influencers

Quotables

  • “Every major influencer and many household brands buy fake (or real) followers.” — @jasonmudd9
  • “If you have a million social media followers and half of them are fake, then half of your audience isn’t going to engage with your content at all.” — @jasonmudd9
  • “If you’re not getting authentic engagement on social media, the social media algorithm won’t place posts as often.” — @jasonmudd9
  • “The more followers an influencer has, the less credibility they can have with their audience.” — @jasonmudd9

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences.  At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for national businesses.

Jason’s contact info and resources:

Additional Resources:

Sponsored by:

  • We are thrilled to have Burrelles sponsor our solocast episodes. Thanks to Burrelles for its support. Burrelles has a special offer exclusively for On Top of PR fans. Check it out at burrelles.com/ontopofpr
  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Media intelligence and PR measurement with Meltwater’s Chris Hackney09 Jun 202500:32:59

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In this episode, Chris Hackney joins On Top of PR host Jason Mudd to learn how to track, interpret, and leverage media coverage.

Tune in to learn more!


Our Guest:

Our episode guest is Chris Hackney, chief product officer at Meltwater. He brings more than 25 years of experience in B2B SaaS, specializing in media intelligence, PR technology, and communications strategy. At Meltwater, he leads product innovation to help brands navigate complex media landscapes and act on real-time insights.

Five things you’ll learn from this episode:

1. What media intelligence is and how it strengthens PR strategy

2. How to turn media monitoring into measurable business insights

3. Why PR professionals must embrace data-driven storytelling

4. Which metrics matter most when evaluating earned media coverage

5. How Meltwater is evolving its tools to meet the needs of modern communicators

Quotables

“Media intelligence helps you move from reporting what happened to influencing what happens next.” — @ChrisHackney

“PR needs to speak the language of the boardroom. That means data, context, and outcomes.” — @ChrisHackney

“The goal isn’t more coverage — it’s the right coverage that moves the needle.” — @ChrisHackney

“You can’t manage what you don’t measure. And that includes reputation.” — @JasonMudd9

“Media monitoring tools have evolved. It’s time PR pros evolved with them.” — @JasonMudd9


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.


About Chris Hackney

Our episode guest is Meltwater’s Chris Hackney, vice president of enterprise sales. Chris brings nearly two decades of experience in digital media, SaaS technology, and public relations. At Meltwater, he works closely with communications leaders and enterprise organizations to help them gather, analyze, and act on media insights that drive strategic decisions.

Chris has a deep understanding of the evolving PR landscape and the growing need for measurement and accountability in earned media. He frequently works with clients to strengthen their media intelligence capabilities and align communications with business outcomes. His insights help brands better understand their reputations, competitive positioning, and media performance in a fast-moving digital environment.


Guest’s contact info and resources:

Chris Hackney on LinkedIn

Meltwater website

10 steps to prepare your company for crisis


Additional Resources:

Understanding the differences of PR monitoring, measurement, and evaluation

Yes, PR is Measurable. How to Measure and Report Public Relations and Strategic Corporate Communications

5 metrics you should measure in PR

From crisis to AI, PR may require a pivot but ALWAYS requires a plan

How to ethically use AI in public

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Elevating a brand’s damaged reputation with Mark Sherwood24 May 202100:21:52

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Learn how to build a team that will improve a brand’s damaged reputation with our guest Mark Sherwood, Deputy Executive Director of Marketing at Detroit Public Schools Community. He develops and manages annual marketing and communication strategies, staff, budgets, research, competitive analysis and surveys.

Five things you’ll learn from this episode:

  1. Why outsourcing work can be more efficient for your marketing department 
  2. What it’s like to market a public school district in Detroit 
  3. The value of marketing partnerships 
  4. How to adapt to several different audiences 
  5. The challenge of building a brand  

Quotables

  • “As a marketer, if someone tells you they're gonna give you the worst brand possible to turn around and you don't think that that's a challenge that you would want to undertake then, you're probably in the wrong field.” — Mark Sherwood
  • “One of the things that I've learned over the years is how to surround myself with key individuals that have unique talents or skill sets.” — Mark Sherwood

If you enjoyed this episode, would you please share it with others and leave us a review?

About Mark Sherwood

Mark Sherwood is a Senior Marketing Executive who brings over twenty years to the table, performed and served both B2B and B2C industries, and has been tasked with establishing in-house agency services in each role throughout his career. Mark believes every decision boils down to creating, establishing, growing, and protecting the brand. When not deep in a "how can I make it better" mindset, Mark enjoys spending time with his wife, enjoying his daughter's artwork as she pursues her degree at NYU, golfing whenever he can, and is still a closet gamer nerd.

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Be a trusted advisor to your executive team with John Herbkersman, communications executive18 May 202100:29:01

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Learn how communicators can be a trusted advisor to their company’s executive team with our guest John Herbkersman. John is a semi-retired senior communications executive who has served as a senior counselor for numerous Fortune 500 executives/companies.

 Five things you’ll learn from this episode:

  1. How Jack Welch changed business operations and transparency 
  2. Why communications has evolved to be so prominent in the workplace
  3. Why transparency with employees creates a better work environment for everyone 
  4. How to properly use a communicators’ toolbox 
  5. Being a trusted advisor to leadership as a communicator  

Quotables

  • “Communications has been prominent at most companies because communicating information to employees allows them to become active in the communities they serve.” — @JohnHerbkersman
  • “Communicators have a toolbox of things, but before we take action we need to understand what's the goal, what's the objective? What do we want to accomplish?” — @JohnHerbkersman
  • “Always be prepared. Understand what the short term business goals are for your company and the financials.” — @JohnHerbkersman
  • “Prepare yourself and write down the 10 to 15, most likely crisis scenarios that can occur at your business. Have talking points ready.” — @JohnHerbkersman
  • “If you have an opportunity to meet with your CEO, make sure it's a good meeting.” — @JohnHerbkersman

If you enjoyed this episode, would you please share it with others and leave us a review?

About John Herbkersman

John is a strategic communications and marketing leader with demonstrated, results-driven experience in all facets of corporate communications and strategic planning - including public relations, media relations, reputation management, crisis communications, social media, investor relations, marketing communications, event planning, public affairs, government affairs, community affairs, and more.

Guest’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

On Top of PR hostJason Mudd is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How to know if a PR agency is the right fit for your company with Shannyn Lee11 May 202100:31:44

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Learn how you can build and maintain a relationship with a PR agency with our guest Shannyn Lee,  director of coaching at Win Without Pitching. Shannyn spent a decade in senior marketing and communication roles in Fortune 500 companies before moving to a business development leadership role.

Five things you’ll learn from this episode:

  1. What clients need to know when hiring the right agency
  2. How you can be a good partner to your PR agency 
  3. When to walk away from a potential PR agency 
  4. How to avoid the procurement when hiring a PR agency 
  5. How to have a candid conversation about agency budgets 

Quotables

  • “You as the client have so much pressure on you during the day that hiring of a firm to help you with a problem is one of a million things on your plate.” — Shannyn Lee, @WWPitching
  • “Employ any and all social capital you have within your organization to avoid procurement when hiring an agency. If you have good relationships with senior executives go make your case for why you don't wanna run this through procurement.” -Shannyn Lee, @WWPitching

If you enjoyed this episode, would you please share it with others and leave us a review?

About Shannyn Lee

Shannyn spent a decade in senior marketing and communication roles in Fortune 500 companies before moving to a business development leadership role at a well-regarded Seattle design firm. She also spent four years at Catapult New Business where she worked with agencies of various disciplines and size, building and leading their business development programs. Her time on the front lines of agency business development coupled with many informative years on the client side, has given Shannyn a unique perspective into what marketers are looking for in agencies and what agencies must be doing in order to compete and win.

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Leveraging podcasts and video to break through the PR clutter with Kate Warnock of Forcura04 May 202100:27:02

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Our episode guest is Kate Warnock, Director of Communications and Brand Strategy at Forcura. She manages all communications and brand efforts for Forcura, a leading SaaS technology company in the post-acute health industry.

Five things you’ll learn from this episode:

  1. The benefits of having a company podcast 
  2. The challenges of starting a podcast
  3. How to promote your podcast
  4. If a video or audio-only podcast will work better for you
  5. The most important element for a successful podcast or video series

Quotables

  • “Depending on the industry you’re in, you need a secure infrastructure to sustain your podcast inventory.” — @mkatewarnock
  • “There’s nothing more personal and humanizing than the human voice.” — @mkatewarnock
  • “If you interview guests on your podcast, you can drive brand awareness and business for your company.” — @mkatewarnock
  • “The platforms today are so user-friendly, it really doesn’t take anybody with any sophisticated knowledge to produce a podcast.” — @mkatewarnock
  • “Make your podcast something you can be proud of and that can stand the test of time.” — @mkatewarnock

If you enjoyed this episode, would you please share it with others and leave us a review?

About Kate Warnock

Kate is a health industry nerd having spent her entire career in this sector, first with a large health insurance company, and now in a healthcare technology firm. She is currently the director of communications and brand strategy at Forcura.

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


When to use a commercial newswire for your news release with Jason Mudd, APR28 Apr 202100:14:55

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Learn the benefits of using commercial newswires and the mistakes companies make when posting their news releases with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. How commercial newswires work 
  2. The benefits of using commercial newswires 
  3. When to use a commercial newswire 
  4. Why publicly companies need to use commercial newswires 
  5. Mistakes companies make when using commercial newswires 

Quotables

  • “The primary benefit of using commercial newswires is instantly getting your news story in front of thousands and potentially millions of consumers over night.” — @jasonmudd9
  • “A lot of publicly traded companies have to post to commercial newswires for disclosure reasons.” — @jasonmudd9
  • “If dollars are limited I would spend more of my time media pitching and picking up the phone and teasing a news release than I would putting a news release on a commercial newswire.” — @jasonmudd9

If you enjoyed this episode, would you please share it with others and leave us a review?

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. 

At Axia, Jason oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. 

Guest’s contact info and resources:

Additional Resources:

Sponsored by:

  • We are thrilled to have Burrelles sponsor our solocast episodes. Thanks to Burrelles for its support. Burrelles has a special offer exclusively for On Top of PR fans. Check it out at burrelles.com/ontopofpr
  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


10 areas websites struggle with and how to improve them with Clarissa Schearer, APR21 Apr 202100:27:28

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Learn 10 tips on how you can spring clean your website to get ready for summer with our guest Clarissa Schearer, PR Strategist at Axia Public Relations. Clarissa builds and maintains client relationships, shares client messages across news media, and builds brands through web media.

Five things you’ll learn from this episode:

  1. How you can improve your company website 
  2. How every part of your website reflects back on SEO
  3. Why website SEO is important
  4. How to increase your website page speed
  5. The importance of website accessibility

Quotables

  • “Having a website that loads quickly is important because it impacts your company credibility too, so if customers don’t find your website credible, they might not find your services credible either.” - @ClarissaRose728
  • “If you’re not keeping up-to-date with your Javascript libraries, you’re putting your website at risk of being attacked.” - @ClarissaRose728
  • “If your company is being accused of not following the Americans with Disabilities Act, the first thing a plaintiff’s lawyer will look at is if your website has an accessibility statement.” - @ClarissaRose728

If you enjoyed this episode, would you please share it with others and leave us a review?

About Clarissa Schearer

Clarissa is a PR strategist. She builds and maintains client relationships, shares client messages across news media, and builds brands through web media. Clients love her work ethic and results. 

Clarissa’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How to take your social media to the next level with Emily Barrett, APR13 Apr 202100:22:44

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Learn how your company can improve its social media presence with our guest Emily Barrett of Axia Public Relations. Her role is to monitor social media channels and develop unique, innovative, and engaging content.

Five things you’ll learn from this episode:

  1. Social media best practices 
  2. How companies can improve their social media presence
  3. What it means to post natively on a social media platform
  4. The importance of boosting and sponsoring your social media posts
  5. How you should manage your social media budget

Quotables

  • “Every company is going to have a different social media platform that works best for them.” -Emily Barrett
  • “When someone asks you to post natively to a platform, it means your content is posted directly on to the social media page and it matches the content that’s on that platform.” -Emily Barrett
  • “Creating social media groups can help you build a community and connect with people on a personal level.” -Emily Barrett

If you enjoyed this episode, would you please share it with others and leave us a review?

About Emily Barrett

Emily is a social media specialist at Axia Public Relations. Her role is to monitor social media channels and develop unique, innovative, and engaging content. Emily earned social media marketing certification from HubSpot while studying communications and environmental science at the University of North Florida. Born and raised in West Palm Beach, she has always had a passion for writing and the environment.

Emily’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Why corporate communicators need the help of a PR agency with Hy-Vee’s Dawn Buzynski06 Apr 202100:29:25

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Learn why corporate communicators should collaborate with a PR agency to better share brand messages with Dawn Buzynski, Director of Strategic Communications at Hy-Vee. She oversees the communications initiatives designed to promote and elevate the brand.

Five things you’ll learn from this episode:

  1. The benefits of the having a PR agency mindset while working in corporate communications 
  2. How to highlight employees at your company  
  3. The difference between working at a PR agency vs. a corporate communications role
  4. What are pros and cons of working with a PR agency vs. working with an ad agency with a PR department 
  5. Why corporate communicators need a PR agency’s help

Quotables

  • “Having a learner mentality is important if you decide to transition your career to the agency side.” — @dawnbuzy
  • “Having category expertise is the primary area you need to consider in your search for an agency.” — @dawnbuzy
  • “If you don’t have a PR agency helping you communicate during a pandemic, it’s not too late, hire one.” — @dawnbuzy
  • “Communicators need to be at the decision-making table.” — @dawnbuzy

If you enjoyed this episode, would you please share it with others and leave us a review?

About Dawn Buzynski

Dawn is an accredited public relations practitioner (APR) with more than 20 years of experience in communications and marketing. Her expertise encompasses public affairs, media relations, social media, and digital communications. She has experience in both B2B and B2C communications in various sectors, such as government affairs, education, nonprofits, real estate, and industrial manufacturing.

Guest’s contact info and resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • On Top of PR’s solocasts sponsor, Burrelles, has a special offer for On Top of PR fans.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The future of the PR industry with PRWeek’s Gideon Fidelzeid30 Mar 202100:32:09

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Our episode guest is Gideon Fidelzeid, managing editor at PRWeek. Gideon’s covered the PR industry for two decades, and his insights into the industry have been informed through his leadership on projects like the annual PRWeek Awards, Best Place to Work, and Salary Survey.

Five things you’ll learn from this episode:

  1. What are PR industry trends?
  2. What might the future look like for the PR profession?
  3. How has COVID-19 changed the PR industry, and how has the industry pivoted its PR campaigns?
  4. What are examples of companies that have some of the best PR campaigns?  
  5. What is the importance of diversity and inclusion on communications teams?

Quotables

  • “Small PR agencies have so many capabilities these days that I hardly even look at them as small anymore.” — @GFidelzeid
  • “This is a wonderful time to be a PR agency.” — @GFidelzeid
  • “When it comes to the PR industry, I think the glass is more than half full.” — @GFidelzeid
  • “One of the things PR has always been able to hang its hat on is its social media prowess.” — @GFidelzeid
  • “Diversity and inclusion have gone beyond being a nice thing to do. It’s a must-do.” — @GFidelzeid

If you enjoyed this episode, would you please share it with others and leave us a review

About Gideon Fidelzeid

Gideon Fidelzeid is the managing editor of PRWeek and a senior producer at the Haymarket Studio, PRWeek’s custom content arm. Having covered the PR industry for two decades, Gideon’s insights into the industry have been informed through his leadership on projects like the annual Agency Business Report, Best Places to Work, Salary Survey, Diversity Distinction in PR Awards, and the Comms Report in partnership with Cision.

Gideon’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • Burrelles has a special offer for On Top of PR fans. Check it out at burrelles.com/ontopofpr.

About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

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Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The difference between online reviews and online reputation with Jason Mudd, APR23 Mar 202100:28:47

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Learn how to improve your company’s online reputation with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. How online reviews compare to your online reputation  
  2. Steps to auditing your company’s online reputation 
  3. The importance of domain authority 
  4. What you can do offline to improve your online reputation 
  5. How to find the right agency to help improve your company’s online reputation 

 Quotables

  • “The idea of online reputation management is making sure you have that positive first impression when someone is ‘window shopping’ your brand on the internet.” — @jasonmudd9
  • “Make sure you’re investing in optimizing pages that will rank higher more organically and naturally because of their domain authority.” — @jasonmudd9
  • “By improving the offline part of a business, we’re able to help improve the online portion of a company’s reputation.” — @jasonmudd9
  • “You didn’t earn a bad reputation instantly or overnight, so don’t expect a positive reputation to develop overnight.” — @jasonmudd9

If you enjoyed this episode, would you please share it with others and leave us a review?

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Jason’s contact info and resources:

Additional Resources: GoFullPage - Full Page Screen Capture 

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
  • We are thrilled to have Burrelles sponsor our solocast episodes. Thanks to Burrelles for its support. Burrelles has a special offer exclusively for On Top of PR fans. Check it out at burrelles.com/ontopofpr.
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This solocast episode is brought to you by media monitoring company Burrelles.

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On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


AI storytelling and PR strategy with Egnyte’s Jessica Pantages28 May 202500:32:57

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In this episode, Jessica Pantages joins host Jason Mudd to explore how AI is reshaping storytelling and public relations

Tune in to learn more!

Our Guest:

Our episode guest is Jessica Pantages, Egnyte’s chief communications officer. With more than 20 years of experience in aerospace, construction, consumer tech, and agriculture, Jessica leads the global corporate marketing team at Egnyte, a B2B software company focused on collaboration, governance, and AI-enhanced solutions. She brings deep insight into how marketing and PR professionals can responsibly and strategically integrate AI into their communications work.


Five things you’ll learn from this episode:

1. How AI is enhancing PR storytelling and content workflows

2. Why marketers must understand prompt crafting and data literacy

3. Ways PR pros can use AI to develop personalized media pitches and optimize translation at scale

4. The importance of AI governance, including style guides, usage policies, and compliance tracking

5. How communications professionals can evolve into “story systems architects”

 

Quotables

“Humans will set the narrative arc and the ethics. Machines will handle the infinite micro stories.” — @JessicaPantages

“If you try to avoid AI now, you're just going to find yourself in a heap of trouble in the future.” — @JessicaPantages

“Treat AI like any other vendor. You need a usage log, disclosure rules, and a style guide.” — @JessicaPantages

“We're just at the beginning of figuring out the prompts that give us usable drafts.” — @JessicaPantages

“AI is a great beginning, but a terrible ending. It still needs human oversight.” — @JasonMudd9


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.


About Jessica Pantages

Jessica Pantages is the chief communications officer at Egnyte, where she leads the company’s global corporate marketing and communications strategy. With over two decades of experience across aerospace, construction, consumer tech, and B2B software, Jessica brings a deep understanding of how to connect complex technology with real-world audiences.

At Egnyte, she helps teams leverage AI to streamline workflows, enhance storytelling, and maintain brand integrity at scale. Her leadership has been instrumental in navigating major company milestones, including a recent acquisition, and in guiding her team through the evolving landscape of content creation, governance, and digital engagement. Jessica is passionate about blending human creativity with machine insight to shape the future of PR and marketing.


Guest’s contact info and resources:

Jessica Pantages on X

Jessica Pantages on LinkedIn

Egnyte

7 Responsible Principles to Guide the Use of AI in Public Relations


Additional Resources:

On Top of PR podcast episodes

AI in PR

Unleashing the Power of AI

How AI is Transforming Strategic Communications

AI for Strategy, Measurement, and Monitoring

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How to use HARO and ProfNet with Cision’s Allison Richard16 Mar 202100:34:13

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Learn HARO and ProfNet best practices and how to give your query the best chance at a response with our guest Allison Richard,  opportunities manager of members and content at Cision. Allison has been in the industry since 2003 and started as the media research supervisor for Cision.

Five things you’ll learn from this episode:

  1. How to use HARO and ProfNet more efficiently  
  2. The difference between HARO and ProfNet 
  3. How to carefully read HARO and ProfNet queries
  4. How you should respond to a reporter on HARO and ProfNet 
  5. How to build relationships with a reporter through HARO and ProfNet 

Quotables

  • “HARO: It’s an immensely popular platform, and we love the love that people have for the service.” — Allison Richard, @helpareporter
  • “Don’t give up on a failed first pitch.” — Allison Richard, @helpareporter

If you enjoyed this episode, would you please share it with others and leave us a review?

About Allison Richard

Allison Richard is the opportunities manager of members and content at Cision. She helps oversee the company’s HARO and ProfNet platforms, providing product knowledge and promoting each platform’s value to clients. She loves hearing success stories from clients who’ve found or served as experts in content due to these services.

Guest’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


About your host, Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

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Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Understanding human motivation can increase sales with Darryl Salerno09 Mar 202100:34:12

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Our episode guest is Darryl Salerno, president and CEO of Second Quadrant Solutions. He works with professional service companies to boost their market efficiency, competitiveness, processes, and management training programs.

Five things you’ll learn from this episode:

  1. How to use human motivation to boost sales, increase margins, and improve employee satisfaction 
  2. What a decoy is and how it works
  3. The psychology of pricing and buying
  4. What anchoring is and how it works
  5. The difference between a social norm and a market norm 

Quotables

  • “Human decision-making is not always rational, but it can be predicted.” — @darrylsalerno
  • “When you’re talking about pricing, generally, people will not choose the highest priced item. They will also not choose the lowest priced item. They’ll usually pick the middle choice.” — @darrylsalerno
  • “How a person responds to a difficult situation can diffuse the situation.” — @darrylsalerno
  • “The ability to give people two choices is very powerful.” — @darrylsalerno
  • “Nothing has any value except what people are willing to pay for it.” — @darrylsalerno

If you enjoyed this episode, would you please share it with others and leave us a review?

About Darryl Salerno

Darryl Salerno has held the title of CEO, COO, CFO, and CAO at four top 10 public relations agencies. Currently, he is the president and CEO of Second Quadrant Solutions, an organization that specializes in working with professional service firms to improve their business performance, profitability, and systems. He is also a member of Mensa and a stand-up comedian.

Darryl’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Fourteen tips to increase news release engagement that every PR person should know with Business Wire’s Serena Ehrlich02 Mar 202100:31:22

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Learn what you can be doing to increase your news release engagement and how you can use commercial newswires to your benefit with Serena Ehrlich, director of product marketing at Business Wire. She is responsible for Business Wire’s go-to-market marketing strategy, including initiating consumer discovery, supervising product releases, developing market-oriented content, and creating thought leadership initiatives.

Five things you’ll learn from this episode:

  1. How to use commercial newswires to your benefit 
  2. How to improve your news releases 
  3. What the most important word in your news release headline is
  4. If you should put more than one call-to-action in your news release 
  5. The importance of bundling imagery in your news releases 

Quotables

  • “You don’t want to use wire services or commercial wire service for something that’s not news.” — @Serena
  • “When you write a news release, your headline is the number one factor in the open rate of your news release.” — @Serena
  • “People in real estate say location, location, location. And I say in PR and marketing, it’s repetition, repetition, repetition.” — @jasonmudd9
  • “Before you ever pitch somebody in the media, you should already have a relationship with them in one way or another.” — @Serena
  • “Coverage is still the most trusted piece of content a brand can generate.” — @Serena
  • “A Newswire isn’t going to be your media relations program. It’s an amplification of your media relations program.” — @Serena

About Serena Ehrlich

Serena Ehrlich is the current director of product marketing at Business Wire. She has worked over the last 20 years to provide guidance on trends in investor relations, public relations, and general consumer behavior relations. When she began her advertising career, she gained a branding understanding from a large-scale perspective. Ehrlich designed and implemented successful local, national, and international social, mobile, and traditional marketing campaigns for brands like Kraft, Kohls, Avon, Mattel, and more prior to joining Business Wire in 2013.

Serena’s contact info and resources:

Additional Resources:

Sponsored by:

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002. 

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Why “storytellers” may not be the best word to describe PR pros with Carnival Cruise Line’s Chris Chiames23 Feb 202100:32:57

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Learn why the word “storytellers” can have a negative connotation for PR pros with our guest Chris Chiames of Carnival Cruise Line.

Five things you’ll learn from this episode:

  1. Why Chris Chiames thinks PR pros shouldn’t be storytellers 
  2. Why measurement is just one important factor in demonstrating PR effectiveness  
  3. The value of observation before making suggestions
  4. The importance of asking “why” as communicators
  5. How the travel industry plans to recover from the pandemic

Quotables

  • “Smart companies hire smart people.” — @ChrisChiames
  • “Great writing is the key for public relations.” — @ChrisChiames
  • “Storytelling is certainly important, as part of what public relations does effectively. But we’re ultimately more than storytellers. We’re conversationalists, and we are listening, hopefully, as much as we are telling stories.” — @ChrisChiames
  • “There’s a lot more pressure on communicators to make sure they’re delivering messages and content that people are engaging with.” — @ChrisChiames
  • “The more thoughtful questions you ask, the more people like and trust you.” — @jasonmudd9
  • “It really is a privilege to be able to sit in the middle of your organization and be responsible for its reputation and success in multiple ways.”  — @ChrisChiames

If you enjoyed the episode, would you please leave us a review?

About Chris Chiames 

Chris Chiames is the chief communications officer for Carnival Cruise Line, the most popular cruise operator in the world. After starting his career in politics, he has spent most of the past 25 years in travel, including executive roles at American Airlines, U.S. Airways, Orbitz, Sabre, and leading the travel and tourism practice at Burson-Marsteller.

Contact info and resources:

 Additional Resources:

Axia Public Relations: https://www.axiapr.com/ 

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


How newsrooms post content on their websites with Axia Public Relations’ Jason Mudd, APR16 Feb 202100:16:00

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Learn how newsrooms post stories and content on their websites and what to expect when your story goes live with our host, Jason Mudd, managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. If a TV newsroom always posts an online article in addition to the aired news story
  2. How you can get a copy of an aired TV news story video 
  3. Beware of copyright when posting TV news stories on your website
  4. If a news story will always include a link to your company’s website
  5. The value of SEO for newsrooms

Quotables

  • “Even though you appeared on a news channel, that doesn’t mean it’s your property. You are actually consenting for the news station to have the exclusive copyright of that video content.” -@jasonmudd9
  • “Search engine optimization is as important to the news channel as it is to you.” -@jasonmudd9
  • “Newsrooms are designed to remain objective and not simply endorse companies, products, and services.” -@jasonmudd9

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, SEO, and social media, inspiring tech giants like Yahoo.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Jason’s contact info and resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.



Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Tips on telling your company’s story with Rayonier’s Alejandro Barbero09 Feb 202100:38:08

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Learn how to tell your company’s story by involving employees with our guest Alejandro Barbero, director of strategic development and communications at Rayonier. He makes the complex simple and is constantly taking on new challenges. During his 25 years of global experience, he has taken businesses and teams to places they’ve never been.

Five things you’ll learn from this episode:

  1. The value of putting your employees’ happiness first
  2. Why companies need to tell the story of their brand 
  3. How you can reevaluate your company values 
  4. How to bring authenticity into your company’s communications 
  5. Company storytelling strategies 

Quotables

  • “No communication’s piece that I could create will ever supplant the trust that our employees build on a day-to-to basis.” — Alejandro Barbero
  • “If you’re not telling your story, you’re letting somebody else tell your story.” — Alejandro Barbero
  • “We’re never going to be the best storytelling company in the industry if it’s just the communications team doing the storytelling. We need to empower everyone in the company to become storytellers.” — Alejandro Barbero

About Alejandro Barbero

Passion, curiosity, tenacity, vision, and fun describe Alejandro Barbero. First a family-man, Alejandro is also a big-idea guy that can strategize, be bold, and get things done. He makes the complex simple and is constantly taking on new challenges. During his 25 years of global experience, he has taken businesses and teams to places they’ve never been. He believes there is always a way, and you just need to open your eyes to see it.

 Alejandro’s contact info and resources:

Additional Resources:

Axia Public Relations: https://www.axiapr.com/ 

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Understanding photography copyright law with Hashtag Legal’s Jamie Lieberman02 Feb 202100:26:10

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Learn how to avoid copyright infringement when using stock photography with our guest Jamie Lieberman, owner and founder of Hashtag Legal. Jamie has been a practicing lawyer for 15 years. Today, she partners with clients across verticals including influencer marketing, creative services, and e-commerce.

Five things you’ll learn from this episode:

  1. Understanding what a license to use a photo is
  2. The pitfalls of using stock photography
  3. How to create policies that prevent cease and desist letters surrounding stock photo photography
  4. How to respond if you receive a cease and desist letter for using copyrighted photography
  5. Best practices when using stock photography and other creative elements

Quotables

  • “If you’re asking someone to create work on your behalf, you also have to make sure you’re getting the rights to the work being done.” -Jamie Lieberman, @hashtaglegalllc
  • “It’s important to have an understanding not only of, ‘I just bought this stock photo and I’m going to use it,’ but also, ‘what does the license allow me to do?’” -Jamie Lieberman, @hashtaglegalllc
  • “If you get a cease and desist letter, the first piece of information and advice I have is don’t ignore it.” -Jamie Lieberman, @hashtaglegalllc
  • “The better you keep your records, the better chance you have to mitigate any copyright damages.” -Jamie Lieberman, @hashtaglegalllc

About Jamie Lieberman

Jamie Lieberman, owner and founder of Hashtag Legal, has been a practicing lawyer for 15 years. As an experienced entrepreneur, Jamie understands the unique needs of business owners at different stages in their organization’s growth. Today, she partners with clients across verticals including influencer marketing, creative services, and e-commerce. She has a deep commitment to making legal photography accessible and regularly speaks about legal matters, the art of negotiation, and entrepreneurial topics at leading industry events like Alt Summit, Podcast Movement, and FinCon and as an expert source for media like Digiday and Forbes. You can also catch her as a co-host on The FearLess Business Podcast.

Jamie’s contact info and resources:

Additional Resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The power of PR measurement with Katie Delahaye Paine26 Jan 202100:34:06

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Our episode guest is Katie Delahaye Paine, aka The Measurement Queen, a pioneer in the measurement field for three decades. Her latest company, Paine Publishing, is the first educational publishing firm entirely dedicated to making more Measurement Mavens.

Five things you’ll learn from this episode:

  1. The power of PR measurement
  2. Why PR measurement is important
  3. How to start measuring PR
  4. The future of PR measurement
  5. The role of measurement in corporate social responsibility and corporate social advocacy

Quotables

  • “I really do think that AI and machine learning can go a long way to fix the accuracy problems in measurement because there is a tremendous amount of accuracy problems.” -@queenofmetrics
  • “Whenever there’s a crisis and companies are doing foolish things, I always have this vision of the entire PR department bound, gagged, handcuffed in the basement, and screaming at the top of their lungs, “Don’t do that!” So what AI, data, and measurement can do today is release the shackles.” -@queenofmetrics
  • “If you dodge the press, the time it’s going to take you to get from a whole bunch of negative press back down to neutral is a lot longer.” -@queenofmetrics
  • What’s the thing that is going to get your boss’ boss walking into your office and plunking a case of champagne down on your desk because you’ve done such a fabulous job?” -@queenofmetrics
  • “For corporate social advocacy, you must measure: Did that advocacy appear authentic? Did it raise your trust levels? And did it make anybody want to do business with you more often?” -@queenofmetrics

About Katie Delahaye Paine

Katie Delahaye Paine, aka The Measurement Queen, has been a pioneer in the measurement field for three decades. She founded two measurement companies, KDPaine & Partners Inc. and The Delahaye Group. Her books, Measure What Matters (Wiley, March 2011) and Measuring Public Relationships (KDPaine & Partners, 2007), are considered must-reads for anyone tasked with measuring public relations and social media. Her latest book written with Beth Kanter, Measuring the Networked Nonprofit: Using Data to Change the World, is the 2013 winner of the Terry McAdam Book Award.

Her latest company, Paine Publishing, is the first educational publishing firm entirely dedicated to making more Measurement Mavens. Its newsletter, “The Measurement Advisor,” is the industry’s most comprehensive source of information about best practices in communications measurement. In her consulting practices, she designs measurement dashboards for some of today’s most admired companies. Katie has also been a leading promoter of standards in the PR and social media measurement fields.

Contact info and resources:

 About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Why marketing is the heart of any enterprise with Jeffrey J. Fox19 Jan 202100:29:10

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Our episode guest is Jeffrey J. Fox, founder of Fox & Company Marketing Consultants and author of 11 bestselling books. For more than 25 years, Jeffrey has been helping clients grow revenues and increase gross margins.

Five things you’ll learn from this episode:

  1. Some of the mistakes top marketers make
  2. How to improve your marketing, storytelling, and communication skills
  3. The four factors to sustain business success
  4. Why customers are just “ok” 
  5. How you should price your products

Quotables

  • “Marketing is the job that helps the company identify, attract, get, and keep customers. It’s the heart and center of an enterprise.” — Jeffrey J. Fox
  • “Marketing’s job is to point salespeople to where they should go and to arm them with the tools to make the sale.” — Jeffrey J. Fox
  • “A lot of companies think that they’re in charge of quality. They’re not. The quality is defined by the customer.” — Jeffrey J. Fox
  • “Customers buy for only two reasons. They buy to solve a problem or to feel good and some mix of both of them.” — Jeffrey J. Fox

About Jeffrey J. Fox

For over 25 years, Jeffrey J. Fox has been helping clients grow revenues and increase gross margins. Jeffrey is the founder of Fox & Company, a management consulting firm that shows clients how to dollarize their value proposition to overcome the price objection and to shorten the sales cycle. Jeffery has written 11 bestselling business books that have been translated into more than 30 languages.

Jeffrey is the author of “How to Become CEO,” which was on the New York Times, Business Week, Wall Street Journal, Knight-Ridder, and Amazon.com bestseller lists. His books have been bestsellers in France, Germany, Singapore, Hong Kong, and Russia. His book “How to Become a Rainmaker” was selected as one of the 100 best business books ever written. His book “Dollarization Discipline” was selected as one of the top 30 business books of 2005. 

He is a popular speaker, appearing regularly before senior management groups and sales forces. Jeffrey is a graduate of Harvard Business School. Fox & Company is located in Chester, CT.

Contact info and resources:

 Additional Resources:

Axia Public Relations: https://www.axiapr.com/ 

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


10 elements of news and newsworthiness with Axia Public Relations’ Jason Mudd, APR12 Jan 202100:22:05

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Learn what makes a story newsworthy with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. What the 10 elements of news are 
  2. How you can proactively address the timeliness of your news 
  3. What consequences could be considered newsworthy  
  4. Why human interest is almost always local 
  5. How the 10 elements of news can apply to other communications 

Quotables

  • “The more legitimate, genuine elements of news your story has, the better it’s going to be.” — @jasonmudd9
  • “The news media loses interest quickly, and events that happened in the past become stale when there’s always something new and fresh going on somewhere else.” — @jasonmudd9
  • “The best thing you have in business is your reputation, and your reputation comes from integrity. So always protect that integrity with your communication and with your PR.” — @jasonmudd9

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, SEO, and social media, inspiring tech giants like Yahoo.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Contact info and resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Making your media pitches stand out with Qwoted13 May 202500:48:45

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In this episode, Vannyda Thach joins host Jason Mudd to discuss expert strategies for media pitching and journalist relationships

Tune in to learn more!


Our Guest:

Vannyda Thach is the Head of Media Success at Qwoted. With a background in media relations and digital communications, Vannyda helps journalists find trusted sources and build meaningful relationships through the Qwoted platform. Her experience spans PR campaign management, social media strategy, and work with major entertainment events, including Disney’s “Big Hero 6” premiere.


Five things you’ll learn from this episode:

1. Why building relationships (and not just landing placements) is the foundation of good media pitching

2. The difference between cold pitches and media query responses — and how to craft both effectively

3. Best practices for using Qwoted to match sources with journalists quickly and accurately

4. How personalization, clarity, and relevance impact whether journalists notice or ignore a pitch 

5. The role of urgency and profile optimization in earning top-tier media coverage

 

Quotables

“You want to be unique. You want to have your own take on the topic.” — @VannydaThach

“Remember to call the journalist by their name. If your pitch isn’t personalized, they’ll see right through it.” — @VannydaThach

“Pitching media is about being helpful, not selling. Focus on building the relationship.” — @JasonMudd9

“Don’t ghost reporters. Communicate early if something changes. It’s all about respect.” — @JasonMudd9

“Journalists are busy and under pressure. The more complete your profile, the more credibility you have.” — @VannydaThach


If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us though Buy Me a Coffee or by leavinging us a quick podcast review.


About Vannyda Thach

Vannyda Thach is the Head of Media Success at Qwoted, a platform dedicated to connecting journalists with expert sources. Based in Los Angeles, she leads a team committed to supporting media professionals — including journalists, freelancers, podcasters, and producers by facilitating connections with the right experts for their stories, even under tight deadlines. 


With a journalism and public relations background, Vannyda earned her bachelor's degree in journalism with an emphasis in public relations from California State University, Long Beach. Her career began with roles such as a communications intern at AARP and public relations manager for DisneyExaminer. She later joined Citizen Relations, progressing from a junior account executive to senior account executive, managing PR campaigns and fostering media relationships. 


At Qwoted, Vannyda leverages her PR experience to assist journalists in finding trusted sources and building meaningful relationships through the platform. She emphasizes the importance of being helpful over selling in media pitching and building genuine connections with reporters.


Guest’s contact info and resources:

Vannyda Thach on X

Vannyda Thach on LinkedIn

qwoted.com


Additional Resources:

The Best Media Pitch is a Story That's Already Done

NewsBureau℠ Media Relations

Learned Media Relations fr

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Four leadership tips to guide you through uncertain times with Ken Jacobs05 Jan 202100:36:21

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Our episode guest is Ken Jacobs PCC, CPC, owner and principal of Jacobs Consulting & Executive Coaching. Ken is an experienced certified coach who helps corporate (and agency) leaders, senior executives, and managers in public relations, marketing, advertising, and/or related communications functions. He focuses on helping others achieve and surpass their organizational, career, and personal goals.

Five things you’ll learn from this episode: 

  1. How to switch from a “challenge” mindset to an “opportunity” mindset
  2. Improving your emotional intelligence 
  3. How to be more transparent
  4. Setting high standards for your own leadership
  5. Taking care of yourself as a leader 

Quotables

  • “Followers have always followed courage and optimism. Your followers can be your team members, peers, your boss, or your stakeholders — internal and external. We all have the ability to lead, to create outcomes that are good for all of us.” — @KensViews
  • “The core definition of leadership to me is, ‘I have the ability to influence positive outcomes both in myself and in others.’”— @KensViews
  • “You can only take care of your employees if you’re taking care of yourself.” — @KensViews
  • “I know it may not feel like it now, but fear is a choice. What if you chose courage? What would that feel like?” — @KensViews
  • “If you can inspire, employees will self motivate.” — @KensViews

About Ken Jacobs

Ken is an experienced certified coach who helps corporate (and agency) leaders, senior executives, and managers in public relations, marketing, advertising, and/or related communications functions. His focus is assisting others achieve and surpass their organizational, career, and personal goals by helping them become more inspired and effective leaders.

Contact info and resources:

 Additional Resources:

Axia Public Relations: https://www.axiapr.com/ 

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Breaking into the PR industry as a recent graduate with Colin Wylie29 Dec 202000:25:43

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Our episode guest is Colin Wylie, assistant director for marketing and assessment at the University of Wisconsin Oshkosh, Reeve Union. Colin also serves on the board of directors for PRSA Northeast Wisconsin.

Five things you’ll learn from this episode: 

  1. How to transition from being a PR student to a PR professional 
  2. Understanding the PR industry as a recent graduate
  3. The importance of relationships, networks, and professional associations when navigating the first years in your PR career 
  4. How to use your student experience to give you an advantage after graduation
  5. Why you should apply for the Axia Public Relations scholarship if you’re a college student   

Quotables

  • “If you treat mistakes as learning experiences, that’s when you’ll see the most growth.” — @thecolinwylie
  • “If you don’t make the ask, you won’t get new opportunities.” — @thecolinwylie

About Colin Wylie

Colin currently works as the assistant director for marketing and assessment at Reeve Union at the University of Wisconsin Oshkosh. He also serves on the board of directors for PRSA Northeast Wisconsin. Colin graduated from Brigham Young University in Provo, Utah.

Contact info and resources:

Additional Resources:

Axia Public Relations: www.axiapr.com/
Axia Public Relations scholarship: www.axiapr.com/scholarship

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
About your host Jason Mudd

On Top of PR host, Jason Mudd, is a trusted adviser and dynamic strategist for some of America’s most admired brands and fastest-growing companies. Since 1994, he’s worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia Public Relations in July 2002. Forbes named Axia as one of America’s Best PR Agencies.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


A sale is a love affair with Jack Vincent, strategic poet22 Dec 202000:32:52

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 Our episode guest is Jack Vincent, Strategic Poet. Jack helps companies sell more effectively, from tactical questioning to killer stories.

Five things you’ll learn from this episode:

  1. How a sale is a love affair 
  2. The five phases you need to pull a buyer through in their purchase 
  3. Tactical tools help your sales team sell more effectively 
  4. The killer question for closing and bringing the sale to conclusion 
  5. How marketing leaders can guide sales people to pitch like they’re storytelling 

Quotables

  • “We have to get attention in an attractive way. You need to disrupt and get attention to prove you are worthy of my attention.” — @jackvincent
  • “Asking questions is not a sign of ignorance, it's a sign of professionalism.” — @jackvincent
  • “Love your customers even if they tell you no.” — @jackvincent

Contact info and resources:

 Additional Resources:

Presented by: ReviewMaxer, the platform for monitoring, improving and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Building a successful content strategy with Wounded Warrior Project’s Sherry Sanderford15 Dec 202000:34:20

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Learn the role of content strategy and why a solid content strategy is important to your marketing and PR efforts with our guest Sherry Sanderford, public relations manager at the Wounded Warrior Project.  Sherry is a strategic communications leader with extensive experience in corporate, health care, and health technology communications.

Five things you’ll learn from this episode:

  1. What is the role of content in today’s PR environment?
  2. How can organizations drive content through a multi-channel strategy?
  3. How does a solid content strategy support earned media efforts?
  4. How do you measure the impact of your content strategy?
  5. What are lessons for PR practitioners operating during a pandemic?

Quotables

  • “Good content is the gift that keeps on giving.” — @ssanderford
  • “Let's get back to a broader view on public relations, of which earned media and media relations is a component.” — @ssanderford
  • “Having a very strong customer base, follower base, supporter, or donor base is key.” — @ssanderford
  • “We have to be willing to be open to new ideas that may be coming from folks that we might not necessarily have thought understand our business or the work that we do.” — @ssanderford
  • “I think taking a little bit more time and guiding people produces enormous rewards in the end. You get richer stories and content. Be willing to laugh and learn.” — @ssanderford

If you enjoyed the episode, would you please leave us a review?

About Sherry Sanderford

Sherry Sanderford is a strategic communications leader with extensive experience in corporate, health care, and health technology communications. She recently joined the Wounded Warrior Project as the public relations manager. Her responsibilities include leading a team of public relations professionals in charge of external communications and reputation. Previously, Sherry ran S2 Communications & Consulting where she provided communications strategy and consulting to businesses and non-profit organizations, primarily in the healthcare space.

Before that, Sherry spent 20 years at Aetna/CVS Health leading executive communications, internal communications, and media relations for numerous business areas. She enjoys connecting people to one another around a shared purpose.

Sherry Sanderford’s contact info and resources:

 Additional Resources:

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Five questions to ask before sending any corporate communications with Axia Public Relations’ Jason Mudd, APR08 Dec 202000:15:36

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Learn what five questions you should ask yourself and your team before sending any corporate communications to your audience with our host, Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. The five questions you should ask yourself before you send out any corporate communications
  2. Why your audience isn’t “everyone” 
  3. Why it’s ok if your audience doesn’t know about your brand yet 
  4. Why you should stick to having three company messages for your audience 
  5. How you can make your message valuable to your audience 

Quotables

  • “You should ask yourself what does your audience know? And I promise you, it’s okay for the answer to be they don’t know anything.” — @jasonmudd9
  • “Now, the audience might know a lot about your company, your product, your service, your organization, your point of view, and thought leadership. And that’s good too, but we just need to establish a baseline of what people know.” — @jasonmudd9
  • “You have to be careful about offering too many options because people have analysis paralysis where you give them too many decisions and they can’t move. They don’t do anything, they’re uncertain, or they’re not sure where to go.” — @jasonmudd9
  • “You have to have a mindset of being helpful first, and once you have secured the audience’s awareness, then it’s about trust. Then it’s about consideration. Then it’s a decision.” — @jasonmudd9

If you enjoyed the episode, would you please leave us a review?

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, SEO, and social media, inspiring tech giants like Yahoo.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Contact info and resources:

 Additional Resources:

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Why your company marketing efforts should stay active during a recession with Drew McLellan andSusan Baier03 Dec 202000:36:28

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Learn the three ways brands are responding to the current economic climate and why you shouldn’t ditch your marketing efforts during a recession with Susan Baier, president of Audience Audit and Drew McLellan, CEO of Agency Management Institute.

Five things you’ll learn from this episode:

  1. What three ways brands are responding to the economic climate
  2. Why brands who are actively building attention and being aggressive in their marketing efforts will win out over their competition when the recession is over
  3. How to work with an outside agency during this time of uncertainty
  4. Why agencies are the best resource to aid their clients during an economic downturn
  5. Why you should never stop telling the story of your brand  

Quotables

  • “You can't stop running your business and making good decisions just because the economy is not as robust as it was.” — @DrewMcLellan
  • “There's always opportunity if you are wired to look for and take advantage of that opportunity.” — @DrewMcLellan
  • “When a brand goes dark during an economic downturn, they lose market share, they never get back. And a brand who accelerates and amplifies their voice during a downturn gains market share that they never lose.” — @DrewMcLellan
  • “Companies of all sizes want their agencies helping them strategically and they're really looking to them for advice.” — @susanbaier
  • “Agencies have a bird's eye view on what's working not just for you, but for their other clients.” — @DrewMcLellan
  • “I think it's important to remember that agencies and clients are a symbiotic relationship. They work well together, they survive together.” — @susanbaier

About Susan Baier

A marketing strategist and researcher for more than 30 years, Susan is an audience specialist. She crafts custom attitudinal segmentation research for agencies and marketers for B2C, B2B, and higher ed organizations including Gap, AT&T, Jayco, Tufts University, and more. 

About Drew McLellan

For almost 30+ years, Drew McLellan has been in the advertising industry. He started his career at Y&R, worked in boutique-sized agencies, and then started his own agency in 1995, which he still owns and runs. Additionally, McLellan owns and leads Agency Management Institute, which advises hundreds of small to mid-sized agencies on how to grow their agencies profitability through agency owner peer groups, consulting, coaching, workshops, and more.

Contact info and resources:

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Building media and customer relationships with HARO founder Peter Shankman01 Dec 202000:32:15

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Learn how you can improve yourself and your relationship with the media and your customers with our guest, Peter Shankman, who is an entrepreneur, author, keynote speaker, and Pelton enthusiast.

Five things you’ll learn from this episode:

  1. Why companies should use neurodiverse marketing  
  2. Common mistakes marketing and PR professionals make when approaching the media
  3. How to build relationships with the media
  4. Learning how your brain works to keep you motivated and productive
  5. How to engage customers 

Quotables

  • “The key really is understanding both your audience from a hiring perspective as well as from a selling perspective.” — @petershankman
  • “Any story you do has to be making the reporter’s life easier.” — @petershankman
  • “Understand that 99% of what you believe to be news may very well be news to you but not to anyone else.” — @petershankman
  • “Reach out to me with good quality content, and I'll be a lot happier. And chances are, I’ll buy from you when I do have something to buy.” — @petershankman
  • “Your audience will tell you exactly how they like to get their information if you let them.” — @petershankman
  • “I think that my greatest fear is missing out on an opportunity because I was afraid to take the risk.” — @petershankman

If you enjoyed the episode, would you please leave us a review?

About Peter Shankman

The New York Times has called Peter Shankman “a rockstar who knows everything about social media and then some.” He is a five-time best selling author, entrepreneur, and corporate in-person and digital keynote speaker, focusing on customer service and the new and emerging customer and neurotypical economy. With three startup launches and exits under his belt, Peter is recognized worldwide for radically new ways of thinking about the customer experience, social media, PR, marketing, advertising, ADHD (Attention Deficit Hyperactivity Disorder), and the new Neurodiverse Economy.

Contact info and resources:

 Additional Resources:

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Job search advice and hiring top PR talent with Nicole Balsam, Capstone Hill Search24 Nov 202000:32:58

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Our episode guest is Nicole Balsam, former management consultant at Capstone Hill Search. Balsam has more than six years of experience placing director-level and above candidates in the PR, communications, and marketing space.

Five things you’ll learn from this episode:

  1. How can I get a job?
  2. What does the current PR job market look like?
  3. What mistakes are candidates making in their resumes and job search approaches? 
  4. How do I find someone to fill an open position at my company?
  5. When should I hire a recruiter?

Quotables

  • “Oftentimes, the best time to find a job is when you’re not looking for a job.” — @nicolebalsam 
  • “The larger trend I have seen is that there has been a real hesitancy for people to hire at very senior levels.” — @nicolebalsam 
  • “What you can do to stand out for opportunities you’re really interested in is tailor your resume so it’s specific for that role or company to make it clear why you would be a great fit not only for the role but for the organization.” — @nicolebalsam 
  • “If you post a job on LinkedIn and get back 400 resumes, I personally believe you should look at all of them. You don’t need to read every single one in great detail, but sometimes gems are hidden in there.” — @nicolebalsam 
  • “The great thing about using a search firm is you get to control the narrative about your organization in the marketplace.” — @nicolebalsam 

If you enjoyed the episode, would you please leave us a review?

About Nicole Balsam

Nicole Balsam is a former executive search consultant for Capstone Hill Search with more than six years of experience placing director-level and above candidates in the PR, communications, and marketing space.

Contact info and resources:

 Additional Resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Which type of PR agency client are you? with Audience Audit’s Susan Baier20 Nov 202000:28:34

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Our episode guest is Susan Baier, president of Audience Audit. Susan has been a marketing strategist and researcher for more than 30 years and specializes in analyzing audiences.

Five things you’ll learn from this episode:

  1. What are the three types of PR agency clients?
  2. Why doesn’t hiring an agency based on size or spend guarantee it will meet your needs as a client?
  3. When is the best time to initiate the conversation about campaign research?
  4. How can research save you money? 
  5. Why do assumptions not make you dumb?

Quotables

  • “Agency clients are really different, and it doesn’t have anything to do with how big they are or how much money they have.” — @susanbaier
  • “I think it’s a fallacy to assume that a big client means more money.” — @susanbaier
  • “Everybody thinks they need to have a PhD in statistics to talk about research, and that’s certainly not true, but you do have to have some comfort around it.” — @susanbaier

If you enjoyed the episode, would you please leave us a review?

About Susan Baier

A marketing strategist and researcher for more than 30 years, Susan is an audience specialist. She crafts custom attitudinal segmentation research for agencies and marketers for B2C, B2B, and higher ed organizations including Gap, AT&T, Jayco, Tufts University, and more. 

Contact info and resources:

 Additional Resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The cost of hiring in-house PR vs. a PR agency with Axia Public Relations’ Jason Mudd, APR17 Nov 202000:18:57

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Learn the true cost of employing PR professionals inside of your organization with our host Jason Mudd. Jason is the managing partner of Axia Public Relations.

Five things you’ll learn from this episode:

  1. What’s the true cost of employing PR professionals inside your organization?
  2. How does hiring an in-house PR professional compare to hiring a PR agency?
  3. What tool can I use to figure out these costs?
  4. Why does hiring a PR professional for their contacts doesn’t work?
  5. If I hire a PR professional on my team, will I end up outsourcing anyway? 

Quotables

  • “Whether you choose to take a risk of employing or operating an effective PR department or attempt to go buy cheap by only hiring one person, the expenses and risks really add up quickly.” — @jasonmudd9
  • “For most companies, an effective PR campaign will require the efforts of the team.” — @jasonmudd9
  • “The more PR staff a company has on payroll, the more that company depends on outside PR firms.” — @jasonmudd9
  • “Your PR firm is providing an external team of proven PR professionals who are eager to immediately drive PR outcomes for you and your company.” — @jasonmudd9
  • “If you’re growing your in-house team, there’s going to be a higher proclivity to outsource more work to an outside agency anyway.” — @jasonmudd9

About Jason Mudd

Jason Mudd, APR, is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in July 2002.

Clients love Jason’s passion, innovation, candor, commitment, and award-winning team. In an increasingly tech-forward world, Jason’s grasp of technological demands on companies provides his clients in multiple sectors a unique advantage toward reaching their top audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, SEO, and social media, inspiring tech giants like Yahoo.

At Axia, Jason attracts, develops, retains, innovates, and leads top PR talent and clients. He oversees strategic communications for the firm’s national clients and provides high-level consultations to client leadership teams at billion-dollar global brands, both business-to-business and business-to-consumer, including spokesperson training, crisis communications management, analytics, social media, online reputation management, and more. He also speaks frequently to corporations and industry groups and writes about public relations trends and best practices for American City Business Journals and other national businesses.

Contact info and resources:

 Additional Resources:

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


What you should know about earning media coverage29 Apr 202500:20:54

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In this solocast episode, On Top of PR host Jason Mudd discusses what every company must know about media relations before hiring a public relations firm.

 Tune in to learn more! 


Five things you’ll learn from this episode:

1. Media relations is just one part of strategic public relations

2. What makes a story newsworthy

3. What journalists really care about when evaluating your pitch

4. Why relationships don’t guarantee coverage

5. What PR tools you shouldn’t buy until you’re ready

 

Quotables

"Public relations is not only media relations. Media relations isn’t what most people think it is either." — @JasonMudd9

"Earned media must be earned. If someone guarantees coverage, you’re buying ads, not PR." — @JasonMudd9

"The only audience that matters is the journalist’s audience — not your CEO or marketing team." — @JasonMudd9

"Great [news] stories beat great [media] relationships." — @JasonMudd9

 "PR is a long-term business strategy — not a one-time campaign or quick win." — @JasonMudd9

If you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us by buying us a coffee or leaving us a quick podcast review.


About Jason Mudd, Axia Public Relations

Jason Mudd is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he’s worked with brands including American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. 


Jason founded Axia Public Relations in 2002. Forbes named Axia one of America’s Best PR Agencies. At Axia, Jason oversees strategic communications for national clients and leads top PR talent. Clients love his passion, innovation, candor, commitment, and award-winning team. He consults with leadership teams at billion-dollar global business-to-business and business-to-consumer brands, advising them on spokesperson training, crisis communications, analytics, social media, online reputation management, and more. 


In an increasingly tech-forward world, Jason’s grasp of the technological demands companies face helps his multiple-sector clients reach their target audiences. After teaching himself HTML in 1994, Jason helped pioneer internet marketing strategies as an early adopter of e-commerce, search engine optimization, and social media, inspiring tech giants like Yahoo. He speaks to corporations and industry groups and writes about PR trends and best practices for American City Business Journals and other national outlets.


Guest’s contact info and resources:

Jason Mudd on X

Jason Mudd on LinkedIn

Axia Public Relations 

1:1 consultations and training with Axia 

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Engaging employees and creating a positive workplace culture with Richard Hadden10 Nov 202000:36:37

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Our episode guest is Richard Hadden. Richard is an author, speaker, and workplace expert who helps leaders connect people practices with profit performance.

Five things you’ll learn from this episode:

  1. How do you create a great place to work? 
  2. What are people practices and profit performance?
  3. How can I improve my workplace’s culture? 
  4. What can I do as a manager to be a great boss when I have a small team and budget? 
  5. What is the future of employee engagement? 

Quotables

  • “Creating a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line.” — Richard Hadden, @contentedcows 
  • “You’ve got people who are in leadership positions and they’re simply not good leaders. It doesn’t mean they’re not good people, but they just haven’t yet developed skills around leadership.” — Richard Hadden, @contentedcows 
  • “Showing people that you care about them as people, that’s going to manifest itself in certain [positive] ways.” — Richard Hadden, @contentedcows 
  • “It’s about showing [employees] that you care about them and are willing to make exceptions because you know that they can bring about exceptional performance.” — Richard Hadden, @contentedcows 
  • “Engaged employees give better performance.” — Richard Hadden, @contentedcows 

About Richard Hadden

Richard Hadden is an author, speaker, and workplace expert who helps leaders connect people practices with profit performance. A ninth-generation Floridian, Richard has been speaking since he was 18 months old but professionally for the last 20 years. In that time, he’s spoken for more than 1,000 audiences (mostly in person, but recently online) on five continents. He holds an MBA as well as the Certified Speaking Professional designation from the National Speakers Association. He’s also a member of five airline frequent flier programs, gets free bottled water at three major hotel brands, and holds VIP status with a nationally known pizza delivery chain.

Contact info and resources:

 Additional Resources:

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

ReviewMaxer
On Top of PR is brought to you by ReviewMaxer

Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


Prioritizing PR over advertising with Laura Ries03 Nov 202000:26:41

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Our episode guest is Laura Ries, president at Ries & Ries. Laura is a branding guru and the bestselling author of “The Fall of Advertising & the Rise of PR.”

Five things you’ll learn from this episode:

  1. Why should I lead with PR before advertising when launching a campaign or brand?
  2. What is the importance of brand positioning?
  3. Why should companies try to go “all in” when launching a brand? 
  4. What are some brand hits and misses when it comes to brand positioning? 
  5. Why should only well-established brands spend money on advertising? 

Quotables

  • “The best thing for news value are new categories because really people don’t care about brands. They care about categories, and that’s what the media covers.” — @lauraries
  • “Intentionally not doing advertising when you’re launching a brand is actually incredibly important.” — @lauraries
  • “One of the reasons brands take so long and why PR is so essential: it’s because it takes time to get in the mind.” — @lauraries
  • “Staying safe isn’t how you get in the mind of the consumer. It’s not how you engage with them. Being all in is the way to go.” — @lauraries

If you enjoyed the episode, would you please leave us a review?

Contact info and resources:

 Additional Resources:

 About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Presented by: ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.



Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


The decay of civility in public discourse with Syracuse University’s Anthony D’Angelo27 Oct 202000:30:34

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Learn how the decay of civil public discourse is hurting our democracy with our guest, Anthony D’Angelo.

Guest:

Our episode guest is Anthony D’Angelo, professor of practice at Syracuse University's Newhouse School of Public Communications. Anthony has more than 30 years of agency and corporate communications experience and is a co-chair of the Public Relations Society of America’s Commission on Public Relations Education.

Five things you’ll learn from this episode:

  1. How is the decay of civility in public discourse hurting our democracy?
  2. What is the Public Relations Society of America doing to promote civility? 
  3. What are the symptoms of incivility?
  4. What can you do to combat incivility? 
  5. What’s the outlook for civility in the future?   

Quotables

  • “The symptoms of incivility in public discourse have to do with increased polarization that we feel in so many public and private dialogues.” — @TonyDAngelo_SU
  • “There is research that shows that there are health effects that incivility takes as a toll on those who experience it.” — @TonyDAngelo_SU
  • “If there’s a profession that can take up this mantle of trying to be the balm that soothes all the pain that’s caused by instability, it ought to be the public relations profession.” — @TonyDAngelo_SU
  • “The civility effort is not designed to squelch dissent, it is instead designed to help advance productive dissent.” — @TonyDAngelo_SU
  • “Public relations has been said to help people and ideas at organizations adjust to one another, not force the other side to conform.” — @TonyDAngelo_SU

About Anthony D’Angelo

Following more than 30 years in agency and corporate public relations, Anthony D'Angelo is a professor of practice at Syracuse University's Newhouse School of Public Communications. He is a past national chair of the Public Relations Society of America and currently co-chair of the Commission on Public Relations Education. His columns and commentary have appeared in The Wall Street Journal, the Financial Times, BusinessWeek, CNBC, Sports Illustrated and a variety of other media outlets.

Contact info and resources:

 Additional Resources:

Works and people cited:

About your host Jason Mudd

On Top of PR host, Jason Mudd, is the CEO and managing partner of Axia Public Relations. He is a trusted adviser and dynamic strategist for some of America’s most admired brands. Since 1994, he's worked with American Airlines, Budweiser, Dave & Buster’s, H&R Block, Hilton, HP, Miller Lite, New York Life, Pizza Hut, Southern Comfort, and Verizon. He founded Axia in 2002.

Support the show

  • On Top of PR is produced by Axia Public Relations, named by Forbes as one of America’s Best PR Agencies. Axia is an expert PR firm for national brands.
  • On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.


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