I talked to the river historian Scot McFarlane who runs his own historical consulting firm, the Oxbow History Company. My guest shared how he translated his passion for river histories into work with clients and how he found his niche within this competitive market. It was fascinating to learn about the daily grind of running a historical consulting firm, the numerous challenges involved as well as tremendous rewards. Scot talked about rediscovering the pleasures and the freedom of historical writing for non-academic audiences, helping others see familiar spaces in a completely different way as well as helping organizations connect with people who may be into "environmentalism" yet who care deeply about rivers. We also discussed overcoming the various challenges to building non-academic career pathways while completing a PhD. A very honest conversation, hope you'll check it out. Learn more about your ad choices. Visit megaphone.fm/adchoices

The restaurant industry is one of the few places in America where workers from lower-class backgrounds can rise to positions of power and prestige. Yet with over four million cooks and food-preparation workers employed in America’s restaurants, not everyone makes it to the high-status position of chef. What factors determine who rises the ranks in this fiercely competitive pressure-cooker environment? In Making It: Success in the Commercial Kitchen (Rutgers University Press, 2024), Ellen T. Meiser explores how the career path of restaurant workers depends on their accumulation of kitchen capital, a cultural asset based not only on their ability to cook but also on how well they can fit into the workplace culture and negotiate its hierarchical structures. After spending 120 hours working in a restaurant kitchen and interviewing fifty chefs and cooks from fine-dining establishments and greasy-spoon diners across the country, sociologist Ellen Meiser discovers many strategies for accumulating kitchen capital. For some, it involves education and the performance of expertise; others climb the ranks by controlling their own emotions or exerting control over coworkers. Making It offers a close and personal look at how knowledge, power, and interpersonal skills come together to determine who succeeds and who fails in the high-pressure world of the restaurant kitchen. Michael O. Johnston, Ph.D. is a Assistant Professor of Sociology at William Penn University. He is the author of The Social Construction of a Cultural Spectacle: Floatzilla (Lexington Books, 2023) and Community Media Representations of Place and Identity at Tug Fest: Reconstructing the Mississippi River (Lexington Books, 2022). His general area of study is at the intersection of built-environment, experience, identity, and place. He is currently conducting research on how architectural designers, builders, and community planners negotiate a sense of identity and place for residents of newly constructed neighborhoods. To learn more about Michael O. Johnston you can go to his website, Google Scholar, Twitter @ProfessorJohnst, or by email at johnstonmo@wmpenn.edu. Learn more about your ad choices. Visit megaphone.fm/adchoices

Soda Science: Making the World Safe for Coca-Cola (U Chicago Press, 2024) takes readers deep inside the secret world of corporate science, where powerful companies and allied academic scientists mould research to meet industry needs. The 1990s were tough times for the soda industry. In the United States, obesity rates were exploding. Public health critics pointed to sugary soda as a main culprit and advocated for soda taxes that might decrease the consumption of sweetened beverages—and threaten the revenues of the giant soda companies.  Soda Science tells the story of how industry leader Coca-Cola mobilized allies in academia to create a soda-defense science that would protect profits by advocating exercise, not dietary restraint, as the priority solution to obesity, a view few experts accept. Anthropologist and science studies specialist Susan Greenhalgh discovers a hidden world of science-making—with distinctive organizations, social networks, knowledge-making practices, and ethical claims—dedicated to creating industry-friendly science and keeping it under wraps. By tracing the birth, maturation, death, and afterlife of the science they made, Greenhalgh shows how corporate science has managed to gain such a hold over our lives. Spanning twenty years, her investigation takes her from the US, where the science was made, to China, a key market for sugary soda. In the US, soda science was a critical force in the making of today’s society of step-counting, fitness-tracking, weight-obsessed citizens. In China, this distorted science has left its mark not just on national obesity policies but on the apparatus for managing chronic disease generally.  By following the scientists and their ambitious schemes to make the world safe for Coke, Greenhalgh offers an account that is more global—and yet more human—than the story that dominates public understanding today. Coke’s research isn’t fake science, Greenhalgh argues; it was real science, conducted by real and eminent scientists, but distorted by its aim. Her gripping book raises crucial questions about conflicts of interest in scientific research, the funding behind familiar messages about health, and the cunning ways giant corporations come to shape our diets, lifestyles, and health to their own needs. Learn more about your ad choices. Visit megaphone.fm/adchoices

When the COVID-19 pandemic led to a global economic "shutdown" in March 2020, our supply chains began to fail, and out-of-stocks and delivery delays became the new norm. Contrary to public perception, the pandemic strain did not break the current system of supply chains; it merely exposed weaknesses and fault lines that were decades in the making, and which were already acutely felt in deindustrialized cities and depopulated rural towns throughout the United States. Reinventing the Supply Chain: A 21st-Century Covenant with America (Georgetown UP, 2023) explores the historical role of supply chains in the global economy, outlines where the system went wrong and what needs to be done to fix it, and demonstrates how a retooled supply chain can lead to the revitalization of American communities. Jack Buffington proposes a transformation of the global supply chain system into a community-based value chain, led by the communities themselves and driven by digital platforms for raising capital and blockchain technology. Buffington proposes new solutions to problems that have been decades in the making. With clear analysis and profound insight, Buffington provides a clear roadmap to a more durable and efficient system. Jack Buffington is an assistant professor of the practice in supply chain management in the marketing department at the Daniels College of Business. Caleb Zakarin is the Assistant Editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mentorship continues to loom large in stories about women's work and personal lives-- sometimes for the better, but often for the worse. If mentors can nurture and support, they can also bitterly disappoint, reproducing the hardships they once suffered and reinforcing the same old hierarchies and inequities. The stories gathered in Feminists Reclaim Mentorship (SUNY Press, 2023) challenge our fundamental assumptions about mentorship, illuminating the obstacles that make it difficult to connect meaningfully and ethically while reimagining the possibilities for reciprocity.  Does mentorship require sameness? Might we find more inventive, collaborative ways to bond than the traditional top-down model of mentoring? Drawing on their experiences in academia, creative writing, publishing, and journalism, the volume's editors, Nancy K. Miller and Tahneer Oksman, and their twenty-six contributors collectively strive for relationships that acknowledge differences alongside the importance of common bonds. Feminists Reclaim Mentorship will resonate across workspaces and arrives at a moment when the need to form feminist connections within and between generations couldn't feel more urgent. Host Annie Berke sits down with Drs. Miller and Oksman, as well as contributor Dr. Elizabeth Alsop, to discuss the origins of this anthology, the biggest myths behind mentorship, and what mentors and mentees owe to one another. Nancy K. Miller is Distinguished Professor of English and Comparative Literature at The Graduate Center of the City University of New York. Her many books include My Brilliant Friends: Our Lives in Feminism; Breathless: An American Girl in Paris; What They Saved: Pieces of a Jewish Past; and But Enough About Me: Why We Read Other People's Lives. Tahneer Oksman is Associate Professor of Academic Writing at Marymount Manhattan College. She is the author of "How Come Boys Get to Keep Their Noses?" Women and Jewish American Identity in Contemporary Graphic Memoirs and coeditor (with Seamus O'Malley) of The Comics of Julie Doucet and Gabrielle Bell: A Place Inside Yourself. She reviews memoirs, graphic novels, and comics for NPR and The Washington Post. Elizabeth Alsop is Assistant Professor of Communication and Media at the CUNY School of Professional Studies, and affiliated faculty in the M.A. in Liberal Studies program at the CUNY Graduate Center. She is the author of Making Conversation in Modernist Fiction (Ohio State UP, 2019) and a number of scholarly essays on 20th-century fiction, film and television aesthetics, and contemporary TV storytelling. Her cultural criticism has appeared in The Atlantic, The Los Angeles Review of Books, Salon, and The New York Times Magazine. She is currently writing a book on the films of Elaine May. Annie Berke is the Film Editor at the Los Angeles Review of Books and author of Their Own Best Creations: Women Writers in Postwar Television (University of California Press, 2022). Her scholarship and criticism has been published in Feminist Media Histories, Public Books, Literary Hub, and Ms. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Matt Johnson about his book (co-authored with Tessa Misiaszek) Branding That Means Business: How to Build Enduring Bonds Between Brands, Consumers & Markets (PublicAffairs, 2022) Too often companies look down the road, trying to future-proof their business when it fact they should be clueing-in on the fundamentals of human nature to stay aligned with the eternal verities of their consumers. So argues Matt Johnson, pointing out for instance our desire to belong (leveraged by Airbnb) or longing for happiness (leveraged by Disney, among others). This episode covers a lot of ground. It races from companies trying to authentically co-create their brands with their community of consumers, to whether there is such a thing as a down-to-earth luxury brand (there is, e.g. Supreme), to how Hallmark got caught up in today’s polarized politics. Perhaps my favorite question to ask: is there a brand out there trying to associate itself with an emotion like anger, fear or disgust? (You’ll have to listen to this episode to learn Matt’s surprising answer!) Matt Johnson is a speaker, researcher and writer specializing in the application of psychology and neuroscience to marketing. He holds a PhD in Cognitive Psychology from Princeton University. Besides running the neuromarketing firm Pop Neuro, Matt contributes to Psychology Today, Forbes, and the BBC and teaches at both Hult International School of Business and Harvard University’s Division of Continuing Education. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Price is Right is television's longest-running game show. Since its inception in 1956, contestants have won cars, tropical vacations, diamond jewelry, even a live horse, and the hosts' excited catchphrase "come on down!" has become part of our everyday vernacular. Part of the program's enduring appeal is the apparent ease of the game, guessing the cash value of certain prizes. But, if that's the case, then why do so many contestants come away from the show empty-handed? Solving The Price is Right (Prometheus Books, 2023) is an in-depth exploration of the underlying probability theory of the popular television program that explores how biases and behavioral pitfalls limit our ability to successfully apply logic and math both on and off the show.  With rigorous data and analysis compiled from Seasons 47 and 48 (356 total episodes), investor and math practitioner Justin L. Bergner draws strategic and mathematical insights from all facets of the show, from Contestant's Row bidding to the Showcase Showdown, and all 77 Pricing Games, using a combination of game theory, probability theory, statistics, and pattern recognition. In each section, Bergner summarizes contestant performance, highlights the biases leading to sub-par outcomes, and shows how outcomes can be improved by executing the right strategies while avoiding cognitive biases. Throughout, Bergner applies the lessons learned to the fields of business, finance, and our real lives, shedding light on themes of reverse psychology, strategic patience, and the importance of establishing what is sufficient for success in our pursuits. The result is a truly unique and meticulously researched book that uses Solving The Price is Right as a lens to examine our own choices - and how to make better ones. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Tiago Forte about his new book Building a Second Brain: A Proven Method to Organize Your Digital Life and Unlock Your Creative Potential (Atria Books, 2022). For the first time in history, we have instantaneous access to the world’s knowledge. There has never been a better time to learn, to contribute, and to improve ourselves. Yet, rather than feeling empowered, we are often left feeling overwhelmed by this constant influx of information. The very knowledge that was supposed to set us free has instead led to the paralyzing stress of believing we’ll never know or remember enough. Now, this eye-opening and accessible guide shows how you can easily create your own personal system for knowledge management, otherwise known as a Second Brain. As a trusted and organized digital repository of your most valued ideas, notes, and creative work synced across all your devices and platforms, a Second Brain gives you the confidence to tackle your most important projects and ambitious goals.  Tiago Forte is the Second Brain Guy. Here's how he describes himself: "I am a first-generation American, born and raised in Orange County in Southern California. I grew up in a mixed Brazilian and Filipino household with two brothers and a sister. Our home was filled with culture and the arts for as long as I can remember. My mother is a talented musician and singer who exposed us to the distinct rhythms of Brazilian music and the Portuguese language from our earliest years. My father is a professional artist who covered every wall of our home with his paintings and sketches." Joseph Fridman is a researcher, science communicator, media producer, and educational organizer. You can follow him on Twitter @joseph_fridman, or reach him at his website. Learn more about your ad choices. Visit megaphone.fm/adchoices

Public companies now face constant pressure to meet investor expectations. A company must continually deliver strong short-term performance every quarter to maintain its stock price. This valuation treadmill creates incentives for corporations to deceive investors. Published more than twenty years after the passage of Sarbanes-Oxley, which requires all public companies to invest in measures to ensure the accuracy of their disclosures, The Valuation Treadmill: How Securities Fraud Threatens the Integrity of Public Companies (Cambridge University Press, 2022) shows how securities fraud became a major regulatory concern. Drawing on case studies of paradigmatic securities enforcement actions involving Xerox, Penn Central, Apple, Enron, Citigroup, and General Electric, the book argues that corporate securities fraud emerged as investors increasingly valued companies based on their future performance. Corporations now have an incentive to issue unrealistically optimistic disclosure to convince markets that their success will continue. Securities regulation must do more to protect the integrity of public companies from the pressure of the valuation treadmill. James J. Park is Professor of Law at UCLA School of Law. Caleb Zakarin is the Assistant Editor of the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Tessa West about her book Jerks at Work: Toxic Coworkers and What to Do About Them (Portfolio, 2022). This conversation explores the seven types of jerks that West has diagnosed: the kiss-up / kiss downer, the credit stealer, the bulldozer, the free rider, the micromanager, the neglectful (boss) and the gaslighter. The last type is, in West’s words, almost “clinically” an evil spirit, even more cleaver and intent on doing harm than the kiss up / kick downer, both of whom are united in feeling contempt for their victims on the job. Sometimes each type has a subspecies categorization: for instance, some bulldozer are rough and obvious from their in-the-mouth machinations. Other bulldozers can be smoother and more subtle. Whatever the manifestation, however, each of these seven types are best handled by developing an array of allies at work who can help give advice and documents the bad behavior you’re experiencing. As to executives, they’re too busy and too eager to see themselves above the fray, West counsels; so you’ve got to make your own way forward. Tessa West is an associate professor of psychology at New York University. She has published over 60 articles in psychology’s most prestigious journals and has received multiple grants, including from the National Science Foundation and the National Institutes of Health, in addition to writing regularly about her research in The Wall Street Journal. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Kimon and Richard speak with Nick Sonnenberg, CEO and Founder of Leverage. He is also the author of the book, Come Up For Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work (HarperCollins, 2023). Nick began his career as a high-frequency trader. He learned to build algorithms to trade stocks, which allowed him to build a nest egg over the course of eight years. At this point, he became interested in start-ups. He left his job as a trader, and created an app that helped with organizational and scheduling issues. The company faced severe financial struggles, which also took a significant toll on Nick. He worked hard to push through the difficulties and learned a great deal about organizational management and efficiency. From this experience, he began consulting with the likes of Tony Robbins, the Ethereum Foundation, and consumer goods companies. This period of struggle saw Leverage decline in headcount from 150 to 50 employees. Losing more than 40% of revenue per month, Nick knew that serious changes would be necessary for the company to survive. Leverage stopped focusing entirely on attracting and converting new customers. Instead, Leverage went all in on customer retention. Leverage’s focus is on teaching founders, executives, and employees how to most effectively use every organizational tool available to companies. These tools include email, Asana, Slack, Teams, and others. Leverage’s specialty is in conducting a broad overview of organizational efficiency. Then, they gave advice and education using a fully-designed framework. The focus is not on individual productivity but rather ‘productivity at scale.’ Instagram: @NicholasSonnenberg Twitter: @Nick_Sonnenberg LinkedIn Link to the book About our Hosts: Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR. Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices

JoAnne Yates, Sloan Distinguished Professor of Management, Emerita and Professor of Managerial Communication and Work and Organization Studies at MIT’s Sloan School of Management, talks about her classic and award-winning 1989 book, Control Through Communication: The Rise of System in American Management (Johns Hopkins University Press), with Peoples & Things host, Lee Vinsel.  Control Through Communication tells the fascinating story of how corporations came to adopt modern communications systems, including typewriters, filing cabinets, card catalogs, memos, and reports. Over the past twenty years, the book has been hugely influential in history, communications, and media studies. Yates and Vinsel also talk about how Yates came to move from literature to business history and organization studies, what it was like working as a woman in a business school in the 1980s, how she managed to have a dual writing career in history and business school journals, and much more. Lee Vinsel is an associate professor in the Department of Science, Technology and Society at Virginia Tech. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Kimon and Richard speak with Sameer Narula, Managing Partner of August One, a private investment firm. Despite self-identifying as an engineer, Sameer has an entrepreneurial mind. Prior to starting August One, Sameer founded two companies, selling one in the early 2000s.  His first ever venture was at the age of 13 when he and several friends started writing and drawing comic books. They used the school Xerox and sold copies to other students. Eventually, his parents became worried about the operation distracting Sameer from his schoolwork. Like most childhood pursuits, this project fizzled out. Sameer describes August Ones as akin to a family office. His family, along with four others, jointly pursue investments together for a multitude of objectives. He has known the other families for decades, and in some cases, his family has known the others for generations. In addition to these family offices, they also work with government funds and other investors.  The nature of each investment varies, though Sameer and his main partners are as hands-on as possible. In one venture, August One is investing in carbon-neutral, real estate development in rural Europe. Sameer works directly with the architects and visits the building sites. In another–– a brewery–– Sameer has personally delivered barrels of beer. The three main areas that they focus on are real estate, energy, and food. Growing up in New Delhi, Sameer experienced firsthand the pollution that comes from these three areas. As a result, he is driven to invest in companies and projects that seek to reduce their carbon footprint.  Sameer also discusses the promises and perils of working with governments. As he describes, working with Portugal has been a pleasure and Singapore is more efficient than any company or government he’s ever seen. Later in the interview, Sameer describes some of the challenges he’s faced as an entrepreneur and investor. He cautions that investors should fear zombie companies more than companies that try and fail. A company that fails allows you to cut your losses, whereas a zombie company can drain capital over a long period of time. Sameer also discusses the personal values necessary to succeed in the business world. He talks about the importance of working with people you trust. Values matter in addition to grit. Currently, Sameer splits his time between Helsinki, Lisbon, and Singapore. His reasons are both business-related and personal. All three are international, port cities. In Sameer’s view, all three are poised for growth and many of his clients operate in those regions. Sameer's LinkedIn August One About our Hosts: Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR.  Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices

Business and Human Rights Law is a rapidly growing area of law, which has dramatically transformed many parts of international law. In this new volume in the Elements series, Robert McCorquodale explores how the responsibility for human rights abuses has transitioned from a purely state obligation to also being the responsibility of businesses. Business responsibility for human rights impacts have become subject both to legislation and to court decisions whenever their activities lead to human rights abuses anywhere in the world. Business and Human Rights (Oxford UP, 2024) shows the importance of the UN Guiding Principles on Business and Human Rights in these developments, and examines their influence on international, regional, and national law. It also analyses the changes on state obligations to protect human rights, on the corporate responsibility for human rights abuses, and on effective access to remedies for those adversely affected by business activities. Each of these shifts has consequences on core tenets of international law, such as sovereignty and jurisdiction, and has implications for crafting new international law in areas such as climate change and technology. Robert is a member of the United Nations Working Group on Business and Human Rights, and brings his decades of experience in scholarship and legal practice in business and human rights law, as well as his extensive engagement with businesses, governments, civil society, and international organisations, to bear on his understanding and analysis of this increasingly important field. Alex Batesmith is a Lecturer in Legal Profession in the School of Law at the University of Leeds, and a former barrister and UN war crimes prosecutor, with teaching and research interests in international criminal law, cause lawyering and the legal profession, and law and emotion. His University of Leeds profile page can be found here. Twitter: @batesmith. LinkedIn His recent publications include: “Cambodia and the progressivist ‘imaginary’: The limitations of international(ised) criminal tribunals as mechanisms for implementing human rights” in Louisa Ashley and Nicolette Butler (eds), The Incoherence of Human Rights in International Law: Absence, Emergence and Limitations (Routledge, 2024 ISBN13: 978-1-032638-03-4) “‘Poetic Justice Products’: International Justice, Victim Counter-Aesthetics, and the Spectre of the Show Trial” in Christine Schwöbel-Patel and Rob Knox (eds) Aesthetics and Counter-Aesthetics of International Justice (Counterpress, 2024 ISBN 978-1-910761-17-5) "Lawyers who want to make the world a better place – Scheingold and Sarat’s Something to Believe In: Politics, Professionalism, and Cause Lawyering" in D. Newman (ed.) Leading Works on the Legal Profession (Routledge, July 2023), ISBN 978-1-032182-80-3) “International Prosecutors as Cause Lawyers" (2021) Journal of International Criminal Justice 19(4) 803-830 (ISSN 1478-1387) Learn more about your ad choices. Visit megaphone.fm/adchoices

Having lived through both China’s Great Leap Forward during primary school, then the Cultural Revolution and the closing of schools for ten years, Beijing-born Weijian Shan, instead of a secondary school education spent six hard years in the Gobi Desert with the Army Construction Corps. Remarkably, the young Shan made it to a PhD program at UC Berkeley where he met his academic advisor, then Professor Janet Yellen, later U.S. Treasury Secretary. (Somewhat ironically now attending to the insolvencies of Silicon Valley Bank and Signature Bank). Shan goes on to become a Wharton School business professor before moving into investment banking and private equity investing making financial business history with the successful takeover and turnaround of failed banks in South Korea and China. Both generous with his time and patient with my questions, Dr. Shan is currently the CEO at PAG, a private equity firm managing assets of some $50 billion. We discussed the books in chronological order with a few tangents that Shan used to both clarify and instruct such as: his 2006 public debate with World Bank economists about Chinese profitability; why his generation truly is a ‘Lost Generation’; his career and transitions including, among other things, the connection between recent financial crises and the basics of sound financial banking systems; lessons from and advice for business negotiation; the importance of leadership, and his two keys to an ‘ownership’ mentality. All within the context of his well-written and interesting narratives providing personal accounts of life during the Cultural Revolution period in China, as well as historic overseas private equity bank deals as described by the publisher, Wiley and Sons, adapted below: Out of the Gobi: My Story of China and America draws a vivid picture of the raw human energy and the will to succeed against all odds. Shan, a former hard laborer who is now one of Asia's best-known financiers, is thoughtful, observant, eloquent, and brutally honest, making him well-positioned to tell the story of a life that is a microcosm of modern China, and of how, improbably, that life became intertwined with America. This powerful and personal perspective on China and America will inform Americans' view of China, humanizing the country, while providing a rare view of America from the prism of a keen foreign observer who lived the American dream. (2019) Money Games: The Inside Story of How American Dealmakers Saved Korea’s Most Iconic Bank is a riveting tale of one of the most successful buyout deals ever: the acquisition and turnaround of what used to be Korea's largest bank by the Asian arm of an American firm, Newbridge Capital. Full of intrigue and suspense, this insider's account is told by the chief architect of the deal itself, the celebrated author and private equity investor Weijian Shan. With billions of dollars at stake, and the nation's economic future on the line, Newbridge Capital sought to become the first foreign firm in history to take control of one of Korea's most beloved financial institutions. (2020) In Money Machine: A Trailblazing American Venture in China, Weijian Shan delivers a compelling account of one of the most significant deals in private equity history: the first and only foreign acquisition of control of a Chinese national bank. Money Machine is the fascinating inside story of the transaction as told by the man who led it, from the intrigues of dealmaking to the complex and uncharted process of securing control by a foreign investor of a Chinese nationwide financial institution, a feat that had never before been attempted, nor has it been repeated. (2023) Keith Krueger teaches at the Sydney Business School at Shanghai University - can be reached at keith.krueger1@uts.edu.au or keithNBn@gmail.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Ayelet Fishbach about her book Get It Done: Surprising Lessons from the Science of Motivation (Little, Brown Spark, 2022) The key to motivating yourself is to change your circumstances. You can do so by the goals you set, how you accept feedback in pursuing them, the flexibility you show in making progress, and how well you leverage social support. Each of those four aspects has its own pitfalls, and today’s interview explores in depth a number of challenges. To harness the value of intrinsic motivation, can you stay attuned to the values and benefits that matter to you most? Likewise, can you demonstrate patience—not giving in to temptation or ceasing to engage because you don’t trust that the benefits you count on will actually be there at the end of the journey? Dr. Fishbach offers insights on all of these issues, and more, in a manner that recognizes the vulnerabilities people contend with daily. Dr. Ayelet Fishbach is an award-winning psychologist at the University of Chicago Booth School of Business and the past president of the Society for the Science of Motivation. Her scientific findings are regularly featured in the media, including the New York Times, the Wall Street Journal, CNN, and NPR. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His latest two books are Blah Blah Blah: A Snarky Guide to Office Lingo and Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of High Theory, Eli Cook tells us about choice architecture. The term was invented by behavioral economists in 2008 who proposed it as a soft-power model of “libertarian paternalism” to influence consumer choice. Eli traces their concept through a twentieth-century history of structured choices, from personality tests and the five-star rating to the swipes and likes of platform capitalism. He shifts our attention from the rhetoric of consumer choice as freedom to the power of “choice architects” who determine the options for us. Eli takes the term “choice architecture” from Richard Thaler and Cass Sunstein’s book Nudge: Improving Decisions About Health, Wealth, and Happiness (Yale UP, 2008). He mentions the industrial psychologist Walter Dill Scott and the inventors of behavioral economics, Amos Tversky and Daniel Kahneman. Amusingly, there is a New Yorker article about Tversky and Kahneman written by Thaler and Sunstein, called “The Two Friends Who Changed How We Think About How We Think.” (New Yorker 7 Dec 2016). In the full version of our conversation, Eli referenced the work of Sophia Rosenfeld on the longue durée history of choice. Eli Cook is a historian of American capitalism. He works as a Senior Lecturer in History and as head of the American Studies Program at the University of Haifa in Israel. His first book The Pricing of Progress: Economic Indicators and the Capitalization of American Life was published by Harvard University Press in 2017. Last year, he was a fellow at the Stanford Humanities Center where he worked on his new book about choice architecture. Image: © 2023 Saronik Bosu Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, I interview Professor Geoffrey Jones about his new book  Deeply Responsible Business: A Global History of Values-Driven Leadership (Harvard University Press, 2023). For an extraordinary introduction to the content of the book, please visit deeplyreponsible.com . Professor Christopher Marquis, author of Better Business: How the B Corp Movement Is Remaking Capitalism (Yale University Press, 2020) also joined our conversation. Deeply Responsible Business is a global history of deeply responsible business leaders. It offers an invaluable historical perspective, going back to the Quaker capitalism of George Cadbury and the worker solidarity of Edward Filene. Through a series of in-depth profiles of business leaders and their companies, it carries us from India to Japan and from the turmoil of the nineteenth century to the latest developments in impact investing and the B-corps. Geoffrey Jones profiles business leaders from around the world who combined profits with social purpose to confront inequality, inner-city blight, and ecological degradation, while navigating restrictive laws and authoritarian regimes. He found that these leaders were motivated by bedrock values and sometimes—but not always—driven by faith. They chose to operate in socially productive fields, interacted with humility with stakeholders, and felt a duty to support their communities. While far from perfect—some combined visionary practices with vital flaws—each one showed that profit and purpose could be reconciled. Many of their businesses were highly successful—though financial success was not their only metric of achievement. As companies seek to coopt ethically sensitized consumers, Jones gives us a new perspective to tackle tough questions. Inspired by these passionate and pragmatic business leaders, he envisions a future in which companies and entrepreneurs can play a key role in healing our communities and protecting the natural world. Interview by Paula de la Cruz-Fernández, Ph.D. Learn more about your ad choices. Visit megaphone.fm/adchoices

Before there were Instagram likes, Twitter hashtags, or TikTok trends, there were bloggers who seemed to have the passion and authenticity that traditional media lacked. The Influencer Industry: The Quest for Authenticity on Social Media (Princeton UP, 2023) tells the story of how early digital creators scrambling for work amid the Great Recession gave rise to the multibillion-dollar industry that has fundamentally reshaped culture, the flow of information, and the way we relate to ourselves and each other. Drawing on dozens of in-depth interviews with leading social media influencers, brand executives, marketers, talent managers, trend forecasters, and others, Emily Hund shows how early industry participants focused on creating and monetizing digital personal brands as a means of exerting control over their professional destinies in a time of acute economic uncertainty. Over time, their activities coalesced into an industry whose impact has reached far beyond the dreams of its progenitors--and beyond their control. Hund illustrates how the methods they developed for creating, monetizing, and marketing social media content have permeated our lives and untangles the unforeseen cultural and economic costs. The Influencer Industry reveals how, in an increasingly fractured and profit-driven communications environment, the people we think of as "real" are merely those who have learned to exploit the industry's ever-shifting constructions of authenticity. Learn more about your ad choices. Visit megaphone.fm/adchoices

Kimon and Richard speak with Christian Arno, founder and CEO of Pawprint, about how companies can effectively achieve sustainability goals. As a young child growing up in Aberdeen, Christian was interested in pursuing entrepreneurship. His first venture was in comic book sales, and his first clients were his parents and schoolmates on the bus. When his father learned more about the finances of Christian’s venture, he shut the enterprise down, an early lesson in “regulation.” For university, Christian attended Oxford, where he studied languages. At around this time, the Dotcom boom began, and Christian created a website advertising translation services. He began to receive customer inquiries, and soon enough, was able to establish a revenue stream from recurrent clients. The most important thing that Christian learned while building Lingo24 was how to take advantage of SEO (search engine optimization). Christian was able to land bigger companies despite a lack of experience. Searchers would find his professionally-created website, purchase services, eventually leading Christian to start hiring employees to accommodate the growing demand. In the 20 years of running the company before exiting, Christian was able to grow Lingo24 to a maximum size of 230 people with a peak revenue of around $50 million in a year. Despite this success, Christian felt it was time to move on to another venture. In the mid-2010s, Christian’s father, formerly an oil and gas entrepreneur, reversed course and became a climate activist with Extinction Rebellion. Through conversations with his father, Christian came to believe that the second act of his career should attempt to address the environmental issues that threaten him, his father, and billions around the world. Christian’s new company is a software platform, Pawprint, that educates, motivates, and aligns employees of companies around sustainable development goals. The CEO of a company signs up, creating accounts for employees. The employees are placed into teams where they compete to reduce their CO2 emissions. The CEO is able to set various financial or non-financial awards for the best-performing employees. Pawprint doesn’t just track the results. It also gives employees various actions and pieces of advice, over 500 in total, to improve their environmental impact. Christian talks about his passion for Pawprint and the excitement of working on project with social impact. His big piece of advice for entrepreneurs: Start doing what you care about as early possible. Don’t wait! Links UN SDGs BCorp movement Unbabel Buys Lingo24 Pawprint About our Hosts: Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR. He founded both companies in the mid-90s with zero capital, and both have gone on to become market leaders in their respective sectors. Kimon was born in New York and moved to Krakow, Poland in 1993. He is passionate about sharing his success with others and working entrepreneurs of all kinds to help them achieve their goals. Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Richard has been a TEDx event organiser for years, supports the pro-entrepreneurship ecosystem, and leads entrepreneurship workshops at all levels. He was born in Oxford and moved to Poland in 1991, where continues to invest in promising companies and helps other entrepreneurs realise their dreams. Learn more about your ad choices. Visit megaphone.fm/adchoices

Communication researcher Nirit Weiss-Blatt talks about her book, The Techlash and Tech Crisis Communication, as well as some of her recent and forthcoming pieces on the digital technology industry with Peoples & Things host, Lee Vinsel. Weiss-Blatt’s work examines both the rise of the “techlash”—the development of negative public and expert sentiment about the digital technology industry—and how company public relations efforts responded to this development. Weiss-Blatt and Vinsel also talk about how some claims about the negative impacts of social media do not seem to hold up to empirical scrutiny and what all of this means for regulation of the digital technology industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live’s satirical TV spot for Ivanka Trump’s perfume, Complicit? Talk about a timely topic. In what is Bazerman’s third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK’s book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don’t have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Journalist Katherine Blunt, who writes about renewable energy and utilities for the Wall Street Journal, talks about her new book, California Burning: The Fall of Pacific Gas and Electric—and What It Means for America’s Power Grid with Peoples & Things host, Lee Vinsel. The book tells the fascinating story of how declining performance at an electrical utility eventually led to wildfires and staggering loss of human life. Blunt and Vinsel also talk about what this story means for the future of electricity utilities in the face of global climate change. Learn more about your ad choices. Visit megaphone.fm/adchoices

Venkatesh Rao is a writer and consultant based in Los Angeles. The bulk of his consulting practice comprises 1:1 work with senior executives as a conversational sparring partner, to stress test and improve the rigor and quality of their ongoing thinking about their evolving challenges. The Art of Gig is a two-volume guide to the modern gig economy, with particular emphasis on independent consulting. It is intended to serve as a philosophical companion for a life of free agency and help you develop a sensibility of work attuned to both the poetry and practicalities of life beyond paychecks. The essays included in these volumes were originally published over two years in a weekly email newsletter. They have been carefully updated, sequenced, and structured for this compilation. This first volume, Foundations, comprises thirty-two essays that aim to help you develop a solid grasp of the fundamentals of surviving and thriving in the gig economy. Topics include: getting oriented, bootstrapping, managing perceptions, mental fitness, and sparring with executives. The second volume, Superstructures, covers themes that become salient once strong foundations are in place. You can find Venkatesh at ribbonfarm.com, venkateshrao.com, on Twitter @vgr, and on Substack at https://studio.ribbonfarm.com/.  Joseph Fridman is a researcher, science communicator, media producer, and educational organizer. You can follow him on Twitter @joseph_fridman, or reach him at his website. Learn more about your ad choices. Visit megaphone.fm/adchoices

Non-profit organizations play an indispensable role in the world today, and are consistently rated higher than governments, the media or businesses in term of public trust. Yet many non-profit organizations suffer from dysfunction. New non-profit leaders find themselves unprepared for the challenges ahead, and even seasoned leaders often struggle to ensure their organizations achieve the impact they aim for.   In How to Lead Non-Profits: Turning Purpose into Impact to Change the World (BenBella Books, 2024), Nick Grono, CEO of the Freedom Fund and former Deputy President of the International Crisis Group (ICG), provides a leadership framework that focuses on what truly drives success: maximizing impact by staying true to your organization's purpose, fostering an inclusive culture that inspires and empowers your team, and collaborating with the communities you serve, as well as with funders and peer organizations, to amplify your impact. There are countless books on organizational management and leadership. But most of them come from the business, for-profit, world, whose solutions do not translate well to the fundamentally different world of NGOs and charities. How to Lead Non-Profits fills that gap.  Featuring insights and examples from nonprofit and charity leaders around the world, and informed by Grono's extensive experience, this book offers practical advice on how to use the power of purpose to shape every aspect of non-profit organizations—both internally and externally—as they work to make a difference in the world. This is an excellent guide not only for people in leadership positions, but also for anyone who works—or is considering working—in the non-profit sector; wants to start their own non-profit; serves on a non-profit Board or is simply curious about what good leadership in the non-profit sector looks like, regardless of who is in charge. Learn more about your ad choices. Visit megaphone.fm/adchoices

Samantha Kleinberg, an associate professor of computer science at Stevens Institute of Technology, talks about a book she’s been writing on how we can (and can’t) use information to make better decisions with Peoples & Things host, Lee Vinsel. Kleinberg and Vinsel also talk about barriers to artificial intelligence getting dramatically better anytime soon, and why ideas, like “the singularity,” are mere fantasies. Learn more about your ad choices. Visit megaphone.fm/adchoices

Leidy, professor of engineering at the University of Virginia, talks about his book, Subtract: The Untapped Science of Less, with Peoples & Things host, Lee Vinsel. As Klotz shows throughout the book, we pile on “to-dos” but don’t consider “stop-doings.” We create incentives for good behavior, but don’t get rid of obstacles to it. We collect new-and-improved ideas, but don’t prune the outdated ones. Every day, across challenges big and small, we neglect a basic way to make things better: we don’t subtract. Klotz’s work sits at a fascinating intersection between engineering, design, and experimental psychology. His pioneering research shows us what is true whether we’re building Lego models, cities, or strategic plans: Our minds tend to add before taking away, and this is holding us back. Learn more about your ad choices. Visit megaphone.fm/adchoices

Kimon and Richard speak with Cormac Russell, Managing Director at Nurture Development. Cormac focuses on helping institutions, NGOs, governmental organizations, and companies interested in improving their communities. The biggest issue that Cormac encounters in these organizations is a problem with disconnection. In this interview, Cormac discusses his work to overcome disconnection and bring people together. Before he began his work as a community organizer and developer, Cormac wanted to become a psychologist. He worked in childcare, helping kids with mental health issues. Many of the issues he saw that these kids faced became most prominent as they were transitioning from the hospital setting back into their local communities. Cormac realized that the old adage: “it takes a village” rang very true. Cormac soon discovered the work and ideas of John L. McKnight, co-founder of the Asset-Based Community Development Institute at DePaul University. John has since become a mentor and a co-author with Cormac, focusing on the core issues facing local communities. Their approach is bottom-up and people-centered with an emphasis on localism. Cormac was driven to help start Nurture Development, which focused on community development from the inside out. He has grown the company today to the point where it now has a footprint in 36 countries. In his current work, Cormac argues that organizations operating in a particular area should pay attention to more than just its straightforward objective. For example, he discusses how police departments tasked with arresting people should also care about the root causes that lead to crime in the first place. If the goal of a police department is to produce less crime, it should redirect some of its resources toward community-building instead of just boosting enforcement. Cormac emphasizes that many problems faced by organizations are not ones of leadership. Rather, there are not enough people who are focused on connecting or convening those in the broader community. With more people out there whose role it is to connect, the job of the leaders is made much easier. Connectors, like Cormac, offer a more local and granular perspective than a typical leader who is focused on a birds-eye-view of any issue. Cormac makes a case for “thinking like a social movement” while “behaving like an entrepreneur.” He gives the example of a neighborhood in Birmingham, UK. Cormac worked with locals from the neighborhood to embark on a listening campaign to hear directly from the people. In the course of the listening campaign, they found 93 people in the neighborhood who were identified as connectors. These connectors were then brought together and given access to training and community-development materials to help them directly address the problems they saw themselves.  Cormac discusses other examples in the interview of how to bring together communities using a bottom-up and inside-out approach. He is not your standard entrepreneur focused on the bottom line. Rather, Cormac uses entrepreneurial tools to address social issues. The ultimate measure of success is in the long-term growth and development of the community. Cormac Russell is a social explorer, an author and a much sought-after speaker. He is the Founding Director of Nurture Development and a member of the Asset-Based Community Development (ABCD) Institute, at DePaul University, Chicago. Find links to past episodes here. About our Hosts: Kimon Fountoukidis Richard Lucas Learn more about your ad choices. Visit megaphone.fm/adchoices

As I slowly settle into 2023 — reflecting on the blur that was 2022 — I can’t help but think about the complex problems (aka big messes!) we face at every turn: from increasingly devastating manifestations of the climate emergency, to the ubiquitous homelessness crisis, to the perplexing challenge of accessing a family physician in prosperous regions such as British Columbia, Canada. At the same time I am buoyed by the promise of Systems Thinking. Systems practices can take many forms and have the potential to inform — and guide us through — sensible, comprehensive and creative problem-solving. Here on this channel, we have explored some of the origins of systems and cybernetics by talking to knowledgeable experts from across the globe. Today’s systems thinkers and practitioners are building upon a rich tradition, and are activating systems lineages in incredibly interesting ways. I’ve recently been drawn to works that highlight the application of systems — especially those with intriguing connections to other disciplines. The book that is the subject of this episode does just that by exploring the intersection of systems and design thinking. Design Journeys for Complex Systems: Practice Tools for Systemic Design (Bis Publishers, 2022) is a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address complex societal systems. Authors Peter Jones and Kristel Van Ael describe how systemic design uses systems thinking and service design to address large-scale societal contexts and complex socio-technical systems. These are contexts characterized by social and technological complexity, high uncertainty, and often problematic outcomes. They describe the function of design as “system sensemaking” and using a tour guide metaphor, the book trains people's mindsets and provides tools for dealing with hyper complexity, to enable understanding of systemic problems, and to build capacity to collaborate in teams to produce action proposals. A little bit about the authors of Design Journeys for Complex Systems: Dr. Peter Jones teaches systemic design and health service design in the MDes programs at Toronto’s OCAD University, is a co-founder of the Systemic Design Association. Kristel Van Ael is a business partner at Namahn, a humanity-centered design agency based in Brussels, and is lead author of the Service Design and Systemic Design toolkits. It was a pleasure to talk to Peter and Kristel. I hope you enjoy this episode as much as I did. Learn more about your ad choices. Visit megaphone.fm/adchoices

Disruption resulting from the proliferation of AI is coming. The authors of the bestselling Prediction Machines describe what you can do to prepare. Banking and finance, pharmaceuticals, automotive, medical technology, retail. Artificial intelligence (AI) has made its way into many industries around the world. But the truth is, it has just begun its odyssey toward cheaper, better, and faster predictions to drive strategic business decisions--powering and accelerating business. When prediction is taken to the max, industries transform. The disruption that comes with such transformation is yet to be felt--but it is coming. How do businesses prepare?  In Prediction Machines, eminent economists Ajay Agrawal, Joshua Gans, and Avi Goldfarb explained the simple yet game-changing economics of AI. Now, in Power and Prediction: The Disruptive Economics of Artificial Intelligence (HBR Press, 2022), they go further to reveal AI as a prediction technology directly impacting decision-making and to teach businesses how to identify disruptive opportunities and threats resulting from AI. Their exhaustive study of new developments in artificial intelligence and the past history of how technologies have disrupted industries highlights the striking phase we are now in: after witnessing the power of this new technology and before its widespread adoption--what they call "the Between Times." While there continue to be important opportunities for businesses, there are also threats of disruption. As prediction machines improve, old ways of doing things will be upended. Also, the process by which AI filters into the many systems involved in application is very uneven. That process will have winners and losers. How can businesses leverage, or protect, their positions? Filled with illuminating insights, rich examples, and practical advice, Power and Prediction is the must-read guide for any business leader or policy maker on how to make the coming AI disruptions work for you rather than against you. Interviewee Avi Goldfarb is the Rotman Chair in Artificial Intelligence and Healthcare and a professor of marketing at the Rotman School of Management, University of Toronto. Avi is also Chief Data Scientist at the Creative Destruction Lab and the CDL Rapid Screening Consortium, a faculty affiliate at the Vector Institute and the Schwartz-Reisman Institute for Technology and Society, and a Research Associate at the National Bureau of Economic Research. Avi’s research focuses on the opportunities and challenges of the digital economy. He has published academic articles in marketing, statistics, law, management, medicine, political science, refugee studies, physics, computing, and economics. Avi is a former Senior Editor at Marketing Science. His work on online advertising won the INFORMS Society of Marketing Science Long Term Impact Award. He testified before the U.S. Senate Judiciary Committee on competition and privacy in digital advertising. His work has been referenced in White House reports, European Commission documents, the New York Times, the Economist, and elsewhere. Peter Lorentzen is economics professor at the University of San Francisco. He heads USF's Applied Economics Master's program, which focuses on the digital economy. His research is mainly on China's political economy. Learn more about your ad choices. Visit megaphone.fm/adchoices

Devon Powers, a professor of advertising, media, and communication at Temple University, talks about her book, On Trend: The Business of Forecasting the Future with Peoples & Things host Lee Vinsel. Powers’ book examines the world of futurists, cool hunters, and forecasters who sell people advice about tomorrow. Powers and Vinsel discuss about how we should think about the influence of such individuals, given that their predictions are often misleading and inaccurate. They also talk how the making of futures can become more just and inclusive. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this interview, Richard and Kimon speak with Rudradeb Mitra, CEO and founder of Omdena. He was born in India, moving to England as an adult to complete a master's degree at Cambridge. He worked as an AI researcher and then at a start-up before realizing that making money was not his primary goal in life. Rudradeb saw that there were many issues in the AI community and tech world, including biases in hiring and general social networking problems. As he explains, when a company is looking to hire, they focus on certain characteristics, backgrounds, and experiences that may overlook plenty of smart and talented engineers. The main idea behind Omdena was to create a collaborative platform where AI researchers and engineers could crowdsource problem-solving and demonstrate their skills. In nearly four years of operation, Omdena has run over 320 projects with 120 start-ups and non-profit organizations. More than 10,000 people from 105 countries have worked on these projects, participating in local Omdena chapters in over 60 countries. Every month, around 2,000 people apply to work on approximately 20-25 new projects . Omdena helps pair people to particular programs, keeps track of the best performers, and then helps the top-tier talent find paid work. When a person first signs up for Omdena, they are first given access to educational resources and projects that will help them learn. After completion, they can begin participating in new projects. Success in these projects will then lead to paid work projects with start-ups. Omdena is unlike many organizations, and it is perhaps best to think of it as a mix between a business and a school. Many people who are members are using it as a resource to gain practical experience, the type of education that is not often emphasized at universities. This practice work is usually to support non-profits or other charitable projects. Outcomes from these projects can then be used to get paid work for a large, for-profit company or a start-up. Throughout the interview, Rudradeb talks about the ideas, both philosophical and practical, that have influenced him in his endeavors. At the end of the interview, he describes the importance of focus, building a strong and unified culture, and travel. Rudradeb Mitra is founder and CEO of Omdena. Omdena is a collaborative platform with over 10,000 data scientists, data engineers, and domain experts from 105 countries. Large development organizations (non-corporations) like the UN, UNHCR, WRI, World Energy Council, and the World Food Program, as well as impact startups from 60+ countries have worked with Omdena. Find links to past episodes here. About our Hosts: Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR. He founded both companies in the mid-90s with zero capital, and both have gone on to become market leaders in their respective sectors. Kimon was born in New York and moved to Krakow, Poland in 1993. He is passionate about sharing his success with others and working entrepreneurs of all kinds to help them achieve their goals. Listen to his story here. Kimon's on Twitter here. Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Richard has been a TEDx event organiser for years, supports the pro-entrepreneurship ecosystem, and leads entrepreneurship workshops at all levels. He was born in Oxford and moved to Poland in 1991, where he continues to invest in promising companies and helps other entrepreneurs realise their dreams. Listen to his story in an autobiographical TEDx talk here. Richard is on Twitter here. Learn more about your ad choices. Visit megaphone.fm/adchoices

How does creativity work? In Creativities: The What, How, Where, Who and Why of the Creative Process (Edward Elgar, 2022), Chris Bilton, a Reader at University of Warwick’s Centre for Cultural and Media Policy Studies, Stephen Cummings, Professor of Strategy and Innovation at Victoria University Wellington, and dt ogilvie, Professor of Urban Entrepreneurship at the Rochester Institute of Technology, use a combination of theoretical analysis and detailed case studies to explain creativity. Using global examples from a diverse range of business, individual, and organisational settings, the book ranges from to critical analysis of creative business scandals such as Weinstein and #MeToo. It will be essential reading across creative industries and management studies, with valuable insights for social science and humanities scholars too. Dave O'Brien is Professor of Cultural and Creative Industries, at the University of Sheffield. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Dr. Heidi K. Gardner about her new book (co-authored with Ivan A. Matviak) Smarter Collaboration: A New Approach to Breaking Down Barriers and Transforming Work (HBR Press, 2022) Diversity doesn’t mean much if a range of people are in the room but not really a part of the conversation taking place there. To counter that all-together too frequent shortcoming, today’s guest has focused on a variety of ways to achieve better collaboration where multiple viewpoints enrich the outcome. One way is to understand seven key dimensions of collaboration that focus on the personalities and behavioral tendencies in that room. Are people given to being risk seekers or spotters, for instance? Do they tend to be complex or concrete thinkers? And so on. Another way forward is to understand how the team will be evaluated and rewarded. When pay and promotions are weighted such that 40% is dependent on the outcome for customers, you tend to get a broader, more altruistic vantage point. Underlying it all in this conversation is how to overcome homophily: the basic human tendency to form connections with people most like yourself, thereby (unconsciously) excluding those who may look, dress, talk, think and feel in ways outside of your natural comfort zone. Dr. Heidi K. Gardner is a Distinguished Fellow at Harvard Law School and was previously a professor at Harvard Business School and a consultant at McKinsey & Co. Named by Thinkers50 as a Next Generation Business Guru, she has lived and worked on four continents and holds a PhD from London Business School. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Brent Goldfarb and David Kirsch, professors of entrepreneurship and strategy at the University of Maryland's Robert H. Smith School of Business, talk about their book, Bubbles and Crashes: The Boom and Bust of Technological Innovation, with Peoples & Things host Lee Vinsel. Bubbles and Crashes puts forward a parsimonious model of how and when economic bubbles develop around new technologies. In the conversation, Goldfarb and Kirsch reflect on a variety of topics, including why it matters that Elon Musk is such a good story teller, whether we are currently in a technology bubble, and what we can do to prevent bubbles in the future. Learn more about your ad choices. Visit megaphone.fm/adchoices

In recent years, companies have felt the pressure to be transparent about their environmental impact. Large documents containing summaries of yearly emissions rates, carbon output, and utilized resources are shared on companies’ social media pages, websites, and employee briefings in a bid for public confidence in corporate responsibility. And yet, Matthew Archer argues, these metrics are often just hollow symbols. Unsustainable: Measurement, Reporting, and the Limits of Corporate Sustainability (New York University Press, 2024) contends with the world of big banks and multinational corporations, where sustainability begins and ends with measuring and reporting. Drawing on five years of research among sustainability professionals in the US and Europe, Unsustainable shows how this depoliticizing tendency to frame sustainability as a technical issue enhances and obscures corporate power while doing little, if anything, to address the root causes of the climate crisis and issues of social inequality. Through this obsession with metrics and indicators, the adage that you can’t manage what you can’t measure transforms into a belief that once you’ve measured social and environmental impacts, the market will simply manage them for you. The book draws on diverse sources of evidence―ethnographic fieldwork among a wide array of sustainability professionals, interviews with private bankers, and apocalyptic science fiction―and features analyses of name-brand companies including Volkswagen, Unilever, and Nestlé. Making the case for the limits of measuring and reporting, Archer seeks to mobilize alternative approaches. Through an intersectional lens incorporating Black and Indigenous theories of knowledge, power and value, he offers a vision of sustainability that aims to be more effective and more socially and ecologically just. Robin Steiner is an economic anthropologist based in Miami, FL. His published work explores economic development, labor, and citizenship in Oman and the Arab Gulf. He teaches in the Department of Global and Sociocultural Studies at Florida International University. Robin can be reached at rsteiner@fiu.edu.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this interview, Richard and Kimon speak with David Regn, CEO of Stream Companies. Collectively, David oversees about 600 employees, generating an annual revenue of around $225 million. Growing up in a middle-class family, David got his first job at age 14. He worked at a grocery store, starting as a bagger, before quickly being promoted to run the in-store bakery. He worked in the bakery for five years, growing its weekly revenue from $300 to $3,000 a week. He left the grocery store once he started college, and after an internship, David realized that he didn’t want to work for someone else or a big corporation. Instead, he opted for the more challenging path of entrepreneurship. Along, with his best friend Jason Brennan, David began doing independent marketing consulting for small companies owned by friends. This was in the mid-90s when many small businesses did not have any presence on the internet. At first, they helped small business owners like landscapers and physicians produce and distribute brochures. David humorously describes how the first advertisement he ever took out was in the Yellow Pages phone book. Stream Companies had a phone number, but they used David’s mother’s home as their business address. From this ad, they got their first significant client. The marketing deck they produced made its way to a VP at Motorola, who reached out to David and Jason about additional marketing work. One of their first significant clients was a small gym franchise of five locations owned by his brother. Over the course of the partnership, the franchise added an additional seven locations. This experience helped their company learn more about retail and how to work effectively with smaller owners.  Over the course of the interview, David continues to emphasize the importance of developing and maintaining relationships with clients over time. Many of David’s clients have worked with him for 20+ years. As these companies have grown, so has Stream Companies. David also discusses cultivating and developing talent. He says that any boss and business owner should think about how to adequately care for employees, seeing them holistically instead of as just cogs. In the lead-up to the shutdowns from the pandemic, David and his executive board took pay cuts to ensure that as few employees as possible would be hurt by any declines in revenue. As David says, you have to “put people before profits.” At the end of the interview, David talks about more recent developments, including recently selling a majority share of the company. This has given the company more room to grow.  Jason concludes with some advice on what entrepreneurs need to succeed: 1. Grit 2. Positive attitude 3. Be passionate about work In 1996, David Regn and his lifelong friend and business partner, Jason Brennan, founded Stream Companies. In only a few short years, Stream Companies was recognized and awarded as one of the fastest growing, privately held entrepreneurial companies in Philadelphia and has continued to win awards like Inc. 5000, fastest-growing private companies and Best Places to Work in Pennsylvania multiple times over. Find links to past episodes here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Roger Blackwell about his new book Objective Prosperity: How Behavioral Economics Can Improve Outcomes for You, Your Business, and Your Nation (Rothstein Publishing, 2022) Contrary to conventional wisdom, about 90% of billionaires are self-made as opposed to people who inherited their wealth. Why did they succeed? That’s the question this book explores at both the individual and at the countrywide level. Values and skills revolving around knowledge, a strong work ethic, delayed gratification, and more, provide much of the answer, as does access to mentors. Or to put it another way, as today’s guest alludes to – you could do worse than follow the advice of Wendy’s founder, Dave Thomas: Work hard, and be nice. Income inequality, immigration, college debt forgiveness are among the topics covered in this wide-ranging conversation with Roger, who has been an exemplary educator across the globe. Roger Blackwell is the author of 40 previous books, and a retired professor from The Ohio State University where he taught in the business school as well as course for the Medical School and as part of the Black Studies faculty. In addition, Roger has taught and done research in 39 countries and for the inmates at the Federal Correction Institution in Morgantown, West Virginia. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Economists and other social scientists are used to working with data that comes nicely organized into a table with a series of variable names across the top and a list of observations or datapoints down the right hand side. Data also naturally falls into this format when it comes from surveys we run. But the vast amounts of data generated by businesses and by all our online activities are usually organized in different ways. In corporate settings that first step of getting the right data and putting it into a table where it can be analyzed can be as important and challenging as the subsequent analyses. SQL (Structured Query Language) has been the standard language for accessing information in databases since the 1980s. In this episode I interview Renee Teate, also known as “Data Science Renee” on Twitter, about her new book, SQL for Data Scientists: A Beginner’s Guide for Building Datasets for Analysis (Wiley, 2022). I learned about Renee from her popular blog and podcast, “Becoming a Data Scientist,” in which she talked about the paths she and others took to becoming a data scientist. While she was coming from more of an engineering background, many economists have been becoming data scientists from the other direction. They are building up their skills with databases and programming to complement their statistical and social science training, either because of new jobs in the tech sector or because of the new academic research possibilities this opens up. SQL is a crucial part of this toolkit, and this book is a great way to get started learning it. In our conversation, we also discuss her current role as a lead data scientist at higher education analytics company Heliocampus, and some of her tips for aspiring data scientists as they apply for and interview for their first jobs. Host Peter Lorentzen is the Chair of the Economics Department at the University of San Francisco, where he created a new Master’s degree in Applied Economics designed specifically to train students in a combination of economics and data science skills that equips them to succeed in the new digital economy. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jack discusses different health care markets around the globe, including why there are 20 markets he would sooner want to enter than the European market. Evolution Surgical owns the full value-chain from end-to-end, meaning they are a manufacturer and a distributor. This allows them to more sensitively listen to customer feedback, which allows them, as as smaller company, to compete with big, multinational corporations. Founded in 2014, Evolution Surgical was never meant to grow to the size it is today. The original founder, intending to work with just a few clients, quickly found that there was significant demand for the products Evolution Surgical designed. This rapid growth is what lead Jack to be able to come in as the new owner and CEO. The founder is able to focus on working directly with surgeons, allowing Jack to focus on management. Evolution Surgical makes tools for spinal fusion, customizing devices to the exact specifications as requested by surgeons in Australia. In this wide-ranging conversation, Richard and Kimon explore what it takes to run a company that makes critical devices for people in need. Jack is insightful, modest, and an example of a great entrepreneur. Jack Lancaster is a highly experienced healthcare leader with a broad background across the sector globally. He is currently CEO Evolution Surgical, an Australian manufacturer and distributor of spinal devices. He is passionate about the role private sector organisations can play in improving outcomes and value for Australian patients. Evolution Surgical uniquely works across the full device value chain in Australia of design, manufacture, regulate, and distribute; and is very closely involved with the Australian clinical, academic, and manufacturing sectors to enable this success. Jack spent the early parts of his career working with the NHS deploying efficiency initiatives as well as in developing countries setting up programmes for large-scale disease elimination. Prior to Evolution Surgical he worked in the Sydney office of Boston Consulting Group in the healthcare practice. Jack has an undergraduate degree with Honours from St Andrews, and an MBA with a concentration in health strategies from Cambridge University. www.evolutinosurgical.com.au Stanford Resources on Search Funds Buying your way into entrepreneurship About NBN: The NBN Entrepreneurship and Leadership podcast aims to educate, inform and entertain, sharing insights based on the personal stories of carefully selected guests—all in an informal atmosphere of unscripted conversations and open, personal accounts. Find links to past episodes here. About our Hosts: Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR. He founded both companies in the mid-90s with zero capital, and both have gone on to become market leaders in their respective sectors. Kimon was born in New York and moved to Krakow, Poland in 1993. He is passionate about sharing his success with others and working entrepreneurs of all kinds to help them achieve their goals.  Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Richard has been a TEDx event organiser for years, supports the pro-entrepreneurship ecosystem, and leads entrepreneurship workshops at all levels. He was born in Oxford and moved to Poland in 1991, where continues to invest in promising companies and helps other entrepreneurs realise their dreams.  Learn more about your ad choices. Visit megaphone.fm/adchoices

An explosive, deeply reported exposé of McKinsey & Company, When McKinsey Comes to Town: The Hidden Influence of the World's Most Powerful Consulting Firm (Doubleday, 2022) by Walt Bogdanich and Michael Forsythe (Doubleday, 2022) highlights the often drastic impact of the most prestigious consulting company in the world. McKinsey's vaunted statement of values asserts that its role is to make the world a better place, but what does it actually do? Often McKinsey's advice boils down to major cost-cutting, including layoffs and maintenance reductions, to drive up short-term profits, thereby boosting a company's stock price and the wealth of its executives who hire it, at the expense of workers and safety measures. McKinsey also collects millions of dollars advising government agencies. Bogdanich and Forsythe have penetrated the veil of secrecy surrounding McKinsey by conducting hundreds of interviews, obtaining thousands of revelatory documents, and following the money. When McKinsey Comes to Town is a landmark work of investigative reporting. Daniel Peris is Senior Vice President at Federated Hermes in Pittsburgh. He can be reached at DanielxPeris@gmail.com or via Twitter @HistoryInvestor. His History and Investing blog and Keep Calm & Carry On Investing podcast are here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to James Hurman about his new book Future Demand: Why Building Your Brand among Tomorrow’s Customers Is the Key to Start-Up Success (Previously Unavailable, 2022). Marketers aren’t always very good at marketing, ironically enough, as today’s guest candidly admits. Among the most amorphous terms tends to be branding, for which James Hurman has a pithy, memorable and very practical definition: “The simple idea at the heart of a company,” an idea that informs all the decisions the company subsequently makes. To succeed, what’s necessary? Clarity and an animating purpose, certainly, as well as at least two other key qualities. The first is not giving in to short-term thinking, whereby the pursuit of profit and the churning rotation of ever new campaign ideas mean that nothing gets the chance to sink in and resonate with the target market. Second, the need to develop a sense of what emotional space or category you’re operating in as a company. In other words, what emotion are you “selling” or nurturing, e.g., in the way that Dove emphasizes inclusivity. James Hurman is the founding partner of the innovation studio Previously Unavailable and the co-founder and director of TrackSuit, a brand health tracking company. An award-winning ad agency planning director, James is also the author of a previous book, The Case for Creativity: The Link Between Innovative Marketing and Commercial Success. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

What exactly can artificial intelligence do? It’s an issue some of the professions are grappling with – on the face of it, law is an area that rests on fine human judgment – but in fact many of tasks it involves can be performed by AI and if that is true for law then presumably it is also true for many other areas too. Daniel Susskind of Oxford University discusses his book The Future of the Professions: How Technology Will Transform the World of Human Experts (Oxford UP, 2022), Owen Bennett-Jones is a freelance journalist and writer. A former BBC correspondent and presenter he has been a resident foreign correspondent in Bucharest, Geneva, Islamabad, Hanoi and Beirut. He is recently wrote a history of the Bhutto dynasty which was published by Yale University Press. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today I talked to Chris De Santis about his new book Why I Find You Irritating: Navigating Generational Friction at Work (Ampify, 2022). Soon, those who qualify as Millennials or part of Gen Z will constitute 70% of the workplace in America. What kinds of work environments and interactive styles will appeal or repel them most? Among the suggestions that Chris De Santis makes is to have a mentor or mentors with whom you feel an organic connection help you “interpret” your latest performance review. Why? The answer is that such reviews are by their very nature political documents, a set of opinions as more or more than they tend to be a helpful pathway forward in your career. Rather than numbers that deliver a series of grades, better would be comments or adjectives that serve as dialogue cues, as in you’re “good” at this and this, with both of those instances being ways in which you’re “lopsided” in favor of what you enjoy doing well and will be well-served to do more of. In this and other ways, the author’s goal as evidenced in this interview is to create a more democratic, more just work environment. Chris De Santis is an organizational behavior practitioner, speaker, podcaster, and author, working primarily with clients in professional services firms worldwide. Chris holds degrees from Notre Dame, the University of Denver, and Loyola University. Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Digital platforms controlled by Alibaba, Alphabet, Amazon, Facebook, Netflix, Tencent and Uber have transformed not only the ways we do business, but also the very nature of people's everyday lives. It is of vital importance that we understand the economic principles governing how these platforms operate. Paul Belleflamme and Martin Peitz's book The Economics of Platforms: Concepts and Strategy (Cambridge UP, 2021) explains the driving forces behind any platform business with a focus on network effects. The authors use short case studies and real-world applications to explain key concepts such as how platforms manage network effects and which price and non-price strategies they choose. This self-contained text is the first to offer a systematic and formalized account of what platforms are and how they operate, concisely incorporating path-breaking insights in economics over the last twenty years. Martin Peitz is professor of economics at the University of Mannheim (since 2007), a director of the Mannheim Centre for Competition and Innovation – MaCCI (since 2009). He has been member of the economic advisory group on competition policy (EAGCP) at the European Commission (2013–2016), an academic director of the Centre on Regulation in Europe, CERRE (2012–2016) and head of the Department of Economics (2010–2013). Martin has widely published in leading economics journals. He also frequently trains and advises government agencies in Europe and abroad on competition and regulation issues. Peter Lorentzen is economics professor at the University of San Francisco. He heads USF's Applied Economics Master's program, which focuses on the digital economy. His research is mainly on China's political economy. Learn more about your ad choices. Visit megaphone.fm/adchoices

In The Handbook of Banking Technology (John Wiley & Sons, 2021), Walker and Morris provide a first comprehensive view of the systems that support a bank. During the interview, they bring out the interactions of these components and how the themes they touch on in the book come together. Years of first-hand experience combined with detailed research come together to explain the intricacies of the technological architecture of modern banking. Quite often the authors provide a long-term perspective of how these applications develop in order to provide a better understanding of how we got to where we are.  The other podcast mentioned in this interview is James Bessen "The New Goliaths".  Bernardo Batiz-Lazo is currently straddling between Newcastle and Mexico City. You can find him on twitter on issues related to business history of banking, fintech, payments and other musings. Not always in that order. @BatizLazo Learn more about your ad choices. Visit megaphone.fm/adchoices

Across the world, algorithms are changing the nature of work. Nowhere is this clearer than in the logistics and distribution sectors, where workers are instructed, tracked and monitored by increasingly dystopian management technologies. In Cyberboss: The Rise of Algorithmic Management and the New Struggle for Control at Work (Verso, 2024), Craig Gent takes us into workplaces where algorithms rule to excavate the politics behind the newest form of managerial power. Combining worker testimony and original research on companies such as Amazon, Uber, and Deliveroo, the cutting edge of algorithmic management technology, this book reveals the sometimes unexpected effects these new techniques have on work, workers and managers. Gent advances an alternative politics of resistance in the face of digital control. Louisa Hann attained a PhD in English and American studies from the University of Manchester in 2021, specialising in the political economy of HIV/AIDS theatres. Learn more about your ad choices. Visit megaphone.fm/adchoices

Corporate concentration has breached the stratosphere, as have corporate profits. An ever-expanding constellation of industries are now monopolies (where sellers have excessive power over buyers) or monopsonies (where buyers hold the whip hand over sellers)—or both. In Chokepoint Capitalism: How Big Tech and Big Content Captured Creative Labor Markets and How We'll Win Them Back (Beacon, 2022), scholar Dr. Rebecca Giblin and writer and activist Cory Doctorow argue we’re in a new era of “chokepoint capitalism,” with exploitative businesses creating insurmountable barriers to competition that enable them to capture value that should rightfully go to others. All workers are weakened by this, but the problem is especially well-illustrated by the plight of creative workers. From Amazon’s use of digital rights management and bundling to radically change the economics of book publishing, to Google and Facebook’s siphoning away of ad revenues from news media, and the Big Three record labels’ use of inordinately long contracts to up their own margins at the cost of artists, chokepoints are everywhere. By analyzing book publishing and news, live music and music streaming, screenwriting, radio and more, Giblin and Doctorow deftly show how powerful corporations construct “anti-competitive flywheels” designed to lock in users and suppliers, make their markets hostile to new entrants, and then force workers and suppliers to accept unfairly low prices. In the book’s second half, Giblin and Doctorow then explain how to batter through those chokepoints, with tools ranging from transparency rights to collective action and ownership, radical interoperability, contract terminations, job guarantees, and minimum wages for creative work. Chokepoint Capitalism is a call to workers of all sectors to unite to help smash these chokepoints and take back the power and profit that’s being heisted away—before it’s too late. This interview was conducted by Dr. Miranda Melcher whose doctoral work focused on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. Learn more about your ad choices. Visit megaphone.fm/adchoices

Richard Lucas and Kimon Fountoukidis speak with Krzysztof Zdanowski, language and technology entrepreneur. Krzysztof argues that entrepreneurship is about emotional and social intelligence. He discusses the ups and downs on the road to building Summa Linguae Technologies, a company with yearly revenue of $35 million.  Krzysztof studied applied linguistics in college, which helped lay the groundwork for his initial career as an interpreter. He first worked night shifts at a steel plant in Krakow. The factory had workers from different backgrounds, giving Krzysztof experience translating between workers and the international managers. Not long after, Krzysztof was fired from his job, which gave him the perfect opportunity to explore starting his own business. Krzysztof created a translation company and experienced several challenges in the effort to find the perfect business partner. He describes the important lessons he learned in these initial struggles. For Krzysztof, the most important things when it comes to a business partner are a "match in values" and complementary skills.  Krzysztof also discusses the role of luck in creating a business. As he states, in the early days, he gave away half his business, only to buy it back shortly after. Krzysztof also experienced personal setbacks, dealing with a severe illness that left him partially paralyzed and in and out of the hospital for several years. He finally began to recover after a series of treatments in 2015, which allowed him to refocus on growing the business.  That year, the company went public on an alternative stock exchange in Poland and made its first acquisition of a translation company based in India. At this point in time, the company's yearly revenue was $1 million a year. Summa Linguae was able to more than 30x by acquiring other companies. For Krzysztof, this period was filled with stress. To fund these acquisitions, he had to spend a significant amount of time raising money and hiring talent to grow the company. This period of "crazy growth," from 2016 to 2019, was the "death valley" for Summa Linguae. In 2019, Summa Linguae sold a portion of its equity, giving both the company and Krzysztof breathing room.  In recent years, Summa Linguae has begun pivoting from translation to data services. Specifically, they use their data built up from many languages to help train AI voice assistants and other language assistant tools.  Krzysztof spends much of his free time helping to build the entrepreneurship scene in Poland through the Entrepreneurs' Organization.  Krzysztof Zdanowski is an entrepreneur. As CEO of Summa Linguae Technologies, he has built a language and technology company with revenue of more than $35 million per year. The NBN Entrepreneurship and Leadership podcast aims to educate, inform and entertain, sharing insights based on the personal stories of carefully selected guests—all in an informal atmosphere of unscripted conversations and open, personal accounts. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can we make the finance industry fair? In Highly Discriminating: Why the City Isn’t Fair and Diversity Doesn’t Work (Bristol UP, 2022), Louise Ashley, Associate Professor and IHSS Fellow at Queen Mary University of London’s School of Business and Management, explores the history and practice of social mobility into one of Britain’s key professions. The book offers a history of the City and its evolution from a closed world of gentlemen to a seemingly open meritocracy. At the same time, the book destroys the myth of merit, demonstrating how where people went to school, the place they did a degree, who they know, and how they present themselves still determine who is a success. Offering a critique of the City’s superficial attempts to increase its class, race, and gender diversity, the book is essential reading across the social sciences, as well as for anyone wishing to understand how inequalities continue in contemporary society. Dave O'Brien is Professor of Cultural and Creative Industries, at the University of Sheffield. Learn more about your ad choices. Visit megaphone.fm/adchoices