Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards.  Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of UIFSA ChildSupport Division, Office of the DeKalb County District, State of Georgia Division of Child Support Services.  Kamilah’s contributions and achievements have been recognized through the WICSEC Leadership Achievement Award in 2025.  We hope you’ll enjoy listening as Kamilah describes herjourney, her team’s success and how they strive to assist families navigating the unique aspects of UIFSA in the child support program.

This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the Oneida Nation's child support program. They discuss how the program, which services families within the reservation boundaries near Green Bay and Appleton, WI, uses a smaller caseload and community-driven, hands-on approach to build better relationships and provide culturally relevant support that differs from county and state systems.  This episode offers insight into how their team supports parents, interacts with the community, and works to create the best outcome for everyone involved.

On this episode of NCSEA On Location, Lisa Westfall (Franklin County Child Support) and Pamela Jenkins (North Carolina Child Support Services) discuss the impact of natural disasters on child support services. Pamela shares how North Carolina responded to Hurricane Helene, whichcaused massive flooding and over 200 deaths in western North Carolina. Although there wasn't a comprehensive plan in place beforehand, the state and affected counties jumped into action immediately after the storm. The state is stilldealing with challenges like a court backlog and one county office that is rebuilding all of its files from scratch because they were destroyed in the flooding and there was no electronic backup. Pamela’s advice to other states is to have a disaster plan in place, tailor it to local risks, and practice itannually.  Listen, to learn more.

On today’s edition hear how Natalie Dillon and her team created and implemented a new three county Regional Child Support Agency to serve families in Colusa, Sutter, and Yolo Counties in Northern California.  Their comprehensive outreach and branding efforts and impressive results led to their selection as the NCSEA 2023 Program Awareness Award.   Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services bring you an interesting and engaging conversation focused on how to effectively communicate across a large and diverse set of communities.  Listen to learn more of their experiences and the positive impact they make with families served by their program.

This episode of On Location, is hosted by Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services and features a conversation with the NCSEA 2023 Innovative Partnership and Collaboration Awardee.  Yemane Weldu, Ami Gomez and Andee Monexay represent the team of people within the San Diego County Department of Child Support Services who created and implemented the initiative for Justice Involved Parents and Children (JIPC).  Listen as they describe their mission, their passion for their work,  and the impressive results that they and their program deliver to individuals and to their families.

Today’s episode comes to you from Indiana, California, and Alaska.  Join co-hosts Tim Lightner (CGI Technologies and Solutions, Inc.) and DeAnna Rice (California Department of Child Support Services) as they welcome Adam Norman (the IV-D Director of the Indiana Child Support Bureau).  Get to know Adam as he talks about how he got involved in child support, the structure of Indiana’s state program, and his responsibilities as the Director.  He talks about the importance of collaboration as well as relationships within the program.  Listen as Adam discusses his views and experiences with project management, policy work, and even what catches his interest during his “off the clock” time. 

This episode of On Location is a celebration of Child Support Awareness month and is hosted by Pat O’Donnell of YoungWilliams.  Tammy Pearson of YoungWilliams interviewed participants during the 2023 NC Child Support Conference to gain their perspectives on the importance of child support to families and on their unique contributions to the program.  Join us in celebrating the community of professionals throughout the country whose work positively impacts children and families.

Today’s episode comes to you from Michigan, North Dakota, and Alaska.  Tim Lightner (CGI) hosts current NCSEA President Erin Frisch (IV-D Director of the Michigan Child Support Program) and Immediate Past-President, Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services).  The conversation resumes as they talk about their challenges, successes, and passions, both during the past NCSEA year, and for the new year ahead.  They talk about NCSEA’s name change; the Leadership Symposium in Anaheim; Diversity, Equity, and Inclusion; and so much more.  So much in fact, that we’ve presented this podcast in two parts to capture it all!  You don’t want to miss today’s completion, and if you haven’t heard Part 1, please take the time to listen to it as well. 

Today’s episode comes to you from Michigan, North Dakota, and Alaska.  Tim Lightner (CGI) hosts current NCSEA President Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services) with President-Elect, and incoming President Erin Frisch (IV-D Director of the Michigan Child Support Program).  The conversation centers around Jim and Erin’s leadership roles, how they started with the child support program, their involvement with NCSEA, and how they prepared for the role of president.  Listen as they talk about their challenges, successes, and passions, both during the NCSEA year now ending, and for the new year ahead.  They talk about NCSEA’s name change; the Leadership Symposium in Anaheim; Diversity, Equity, and Inclusion; and so much more.  So much in fact, that we will present this podcast in two parts to capture it all!  You will want to hear not only today’s edition; don't miss next week’s program as well.

Coming to you On Location from the Anaheim Marriott Hotel in Anaheim, California (next door to Disneyland!).  Our On Location podcast reporters scour the halls, workshop, and plenary rooms to talk to NCSEA Leadership Symposium attendees and get their take on the conference.  Brandi Gallebo (Franklin County Child Support), Pat O’Donnell (YoungWilliams) and Tim Lightner (CGI) approach conference guests for on-the-street mini-interviews.  They talk about if this is their first Leadership Symposium, or if they have attended in the past; favorite sessions; favorite foods; what they have gotten to do for fun since arriving in Anaheim – and more!  They also give their perspective and insight on the NCSEA Diversity, Equity, and Inclusion (DEI) Statement (https://www.ncsea.org/dei-statement/).  They share what action steps they would like to see NCSEA take to demonstrate its commitment to DEI; and how embracing diversity, equity and inclusion builds a stronger child support program.  Listen up, as you can hear the excitement all around.

This episode of On Location features a conversation with Konitra Jack, the IV-D Child Support Enforcement Director for the State of Louisiana Department of Children & Family Services.  Konitra is NCSEA’s 2023 Outstanding Leader Awardee.  Her career journey as well as her commitments to community and family,  as shared with hosts Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services, will motive you to set goals, always remember who we serve and to remember to practice self-care.  Listen and be inspired. 

Each year, NCSEA accepts nominations to recognize individuals who make significant contributions to the child support program.  Three individuals are selected to receive scholarships to attend the NCSEA Leadership Symposium. comes to you on location from Ohio, Illinois, California, North Carolina, and Pennsylvania.  Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services bring you a conversation with Monique Jacques, Jennifer Crudo Allan and Rebeka Reigner, the 2023 NCSEA Scholarship Awardees.  Monique, Jennifer, and Rebekah each share their motivations and inspirations as they carry out their respective responsibilities.  Learn more about their programs and achievements.

Today’s program comes to you on location from California, Louisiana, and Virginia.  Mariellen Keely hosts today’s episode and is joined by Shaun Edwards (Program Planner, Sacramento County, California Child Support Services), and Gabrielle Brown-Morgan (Project Director for the Responsible Parenting Grant with the Louisiana Department of Children and Family Services).  They discuss their projects with the Federal Demonstration Grant that involves fifteen states and two Tribes.   Their conversation centers around the goal to educate and motivate teens and young adults to postpone parenthood until after they complete their education, start a career, and engage in a committed relationship. 

On today’s program, join Scott Eder (Courtland Consulting) as he returns, for the second of a two-part conversation with professionals from California’s child support programs.  Join the conversation in progress with Rick Alvarado, Joy Adkins, Debra Houston and JoAnna Bojorquez.  They talk about what changes their perspectives on their work, when things worked as intended and made a real difference for a family, times that they were able to step in and improve what theywere working on, and more.  Listen to some of the real-life experiences each has to offer, as they share on today’s On Location episode. 

This episode comes to you On Location from Saratoga, New York; Crozet, Virginia; and Anchorage, Alaska. Tim Lightner (CGI) and Mariellen Keely (Grants & Initiatives Consultant Senior, VA Child Support) continue the conversation with Rob Velcoff (Intergovernmental Support Services). Rob discusses some more of the “hot topics” in intergovernmental casework, and the challenges they include, such as case closure regulations, interest charges, and income withholding orders (IWO) on unemployment insurance benefits (UIB’s).  Check out Rob’s recent article in the January 2023 issue of the NCSEA Child Support CommuniQue (CSQ) –“Intergovernmental Hot Topics Part 2”. You can contact Rob Velcoff at robvelcoff@intergovernmentalsupportservices.com if you have any questions about what he discussed during this podcast.

Coming to you on location from Ohio, Minnesota, New Mexico and Alaska, Tim Lightner (CGI Technologies and Solutions, Inc. based in Anchorage, Alaska) is joined by co-host Brandi Gallebo (Manager with the Franklin County Child Support Enforcement agency in Columbus, Ohio).  They have a conversation with this year’s NCSEA Web Talk Committee co-chairs, Dr. Trish Skophammer (IV-D Director of the Ramsey County Child Support program, St. Paul, Minnesota) and Laura Galindo (Senior Consultant, CSG Government Solutions in New Mexico).  They talk about web talks, one of NCSEA’s membership benefits, and how these make it easy to stay up to date on key industry issues and emerging trends in the child support industry.  Hear about the work of the committee, how web talks are planned, and about past and future topics.  Learn about how the programs are hosted by Child Support professionals to keep you up to date on the latest legislative activity, management trends, industry best practices and subjects of special interest to child support professionals.  Hear about how you can be a part of web talks, not only by engaging with attending and listening; but also, by volunteering to serve on this important committee. Check out NCSEA Web Talks, including the library at https://www.ncsea.org/web-talks-2/, and consider volunteering by completing the Call for Volunteers survey (due by 7/21/23) at https://www.surveymonkey.com/r/R75WGYJ.

Today’s episode comes to you from Georgia, Illinois, California, Alaska, and Virginia.   Mariellen Keely (VA Child Support) hosts some of her NCSEA podcasting peers from the Communication Committee and podcast Subcommittee: Adrienne Reddick (GA Division of Child Support Services), Pat O’Donnell (YoungWilliams), Emily Jernigan (CA Child Support Services), and Tim Lightner (CGI Technologies and Solutions, Inc.).  They meet up around the virtual roundtable and talk about their roles in child support, how they got involved in NCSEA On Location, and even some of their favorite things about podcasting. Listen as they encourage NCSEA members to get involved in volunteering on committees for the upcoming year starting September 1st, including this one!  Whether it be getting involved in podcasting for NCSEA or any other committee, please fill out the NCSEA Call for Volunteers by July 21, 2023:  https://www.surveymonkey.com/r/R75WGYJ

On today’s program, Tim Lightner (CGI Technologies and Solutions, Inc.) in Anchorage, Alaska welcomes NCSEA Connects co-chairs Laura Van Buskirk (Director of Placer County Department of Child Support Services) and Kathie Bohacek (Child Support Program Manager/Outreach Coordinator for the San Joaquin County Department of Child Support Services).  They fill us in on what exactly is NCSEA Connects, how it got started, and their own involvement with this NCSEA member benefit.  Listen as they discuss the five different affinity groups that comprise NCSEA Connects, how any NCSEA member can tap into this resource (and how to become a member if you aren’t one already).   You might even hearL Laura and Kathie share something about themselves that you might not know.

If you’re interested in joining one of the NCSEA Connects affinity groups, please visit the NCSEA website at

https://www.ncsea.org/ncsea-connects/

This episode comes to you from Susanville, California and Anchorage, Alaska.  Tim Lightner (CGI Technologies and Solutions, Inc.) hosts today’s conversation with Brandon Guitierez (California Child Support Services Division).  They have a conversation and catch up with Brandon since his last appearance with On Location, and where his leadership journey has led him.  Listen as they discuss the creation of the National Parentage website:  how it came about, how it was created and where it was “born”.  Hear about what went into its design, who was involved, and about the shift from “paternity” terminology to “parentage.”  Follow Brandon as he paints a picture and provides an overview of what you will find on the National Parentage website (https://www.parentage4me.org).

Today’s On Location comes to you from Green Bay, Wisconsin: Salem, Oregon; and Anchorage, Alaska.  Tim Lightner (CGI) hosts Lisa Skenandore (VP -- Business Development at Systems and Methods, Inc.) and Kate Cooper Richardson (Director of the Oregon Child Support Program and current President of the National Council of Child Support Directors).  You recently heard legislative updates from The Hill.  Now take a deeper look into the Internal Revenue Service (IRS) and their February 2023 memo on “unauthorized” disclosure and no longer holding findings in abeyance.  Lisa and Kate talk about the direct impact on child support vendors, and how it relates to the National Tribal Child Support Enforcement Act as it currently sits in Congress.  Hear them as they discuss what is being done to address and assist -- including with NCCSD -- and the potential affects on the families we serve within the child support program.

This episode of On Location comes to you from North Carolina, Michigan, and Alaska.  Co-hosts Tim Lightner (CGI in Anchorage, AK), and Erin Frish (IV-D Director of the Michigan Child Support Program; and NCSEA President-Elect) welcome NCSEA’s newest addition, Executive Director Christopher Wood. Listen as they introduce Chris to our membership and have a conversation to learn more about him and his journey to NCSEA.   Hear Chris talk about his experiences with associations, what sparked his interest with NCSEA and what made him apply.  Hear also about what he brings to the table, his vision and what he is excited to see happen.  As you listen to get introduced to Chris, be ready to introduce yourself to him at the 2023 Leadership Symposium in Anaheim, California.

Coming to you from Washington DC and Alaska, Tim Lightner (with CGI in Anchorage, Alaska) hosts a conversation with Tom Joseph (Vice President and Managing Partner for Paragon Government Relations in DC). Learn about Tom and his leadership journey, as well as how he got involved in the child support community and child support issues.  Hear what services Tom provides to NCSEA and the importance of this partnership.  Listen as Tom talks about legislative updates from Capitol Hill as they relate to child support, including the IRS/FTI notice that came out in February; the Tribal Child Support Enforcement Act (S.534); the House Ways and Means Work and Welfare Subcommittee hearing titled “Welfare is Broken – Restoring Work Requirements to Lift Americans Out of Poverty”; and the Federal debt ceiling and the federal budget. 

**Note:  This On Location episode was recorded on Wednesday, 5/17/23 and legislation and updates may change as Congress acts.

Today’s episode comes to you today on location from Georgia, Washington, and Alaska.  On today’s show, Tim Lightner (CGI) welcomes Liz Schriber (GA Dept of Human Services, Child Support Division) and Wally McClure (Ravenwings Consulting).  Liz and Wally are currently serving as the co-chairs of NCSEA’s Research Committee.  They talk about their own career journey and how it led them to where they are today, and how the Research Committee brings together the importance of leadership and good research, in a larger emphasis on collaboration to support the NCSEA community and child support professionals everywhere.  They talk about some of the work of the Research Committee, projects from the past and what the future holds for this important work.

 

Check out NCSEA’s Research Topics page:   https://www.ncsea.org/resources-info/research/

Today’s show comes to you on location from Missouri and Illinois.  Pat O’Donnell (YoungWilliams) welcomes Ellen Rutledge.  Ellen is the Director of Professional Development at YoungWilliams, an NCSEA Board member and a co-chair of this year’s NCSEA Leadership Symposium.  Today Ellen and Pat discuss the meeting heavy nature of our work and the world we live in.  We’ve all seen that joke about how our last meeting could have just as well been an email.  We all get frustrated with the content and the need for meetings, but it seems that over the past few years with the advent of much more remote work, meetings and their importance have only increased.  Ellen has made it her mission to improve the meetings she leads and today she shares some tips and advice on how we can make the most of this necessary part of our lives. 

On today’s program, join Scott Eder (Courtland Consulting) as he is joined by four professionals from California’s childsupport programs, for the first of a two-part conversation.  With Scott are  Rick Alvarado, Joy Adkins, Debra Houston andJoAnna Bojorquez.  They talk about what it’s like to provide child support services in the state of California from a front-line view and assisting the clients that they are serving.  Hear about some of the challenges that they face in the office, dispelling the stereotypes of child support, as well as what really matters.

On today's program, Pat O'Donnell (YoungWilliams) in Chicago, Illinois welcomes Leadership Symposium co-chairs Phyllis Nance (Director, Alameda County, CA DCSS) in Oakland, California, and Ellen Rutledge (Director of Professional Development, YoungWilliams) in Jefferson City, Missouri. They share their thoughts and insights on leadership, and talk about the hot topics planned for the plenaries and breakout sessions at the conference this year. And preview some surprises and opportunities for Leadership Symposium attendees.

On Location comes to you today from Georgia, Louisiana, Kansas, California and Alaska.  Tim Lightner (CGI) hosts Ashley Dexter (Deloitte Consulting), John Hurst (Assistant Deputy Commissioner for the Georgia Department of Human Services, Division of Child Support Services), Robbie Endris (Conduent) and Laura Van Buskirk (Director, Placer County, California Department of Child Support Services).   Join them for a conversation of one of NCSEA’s premier events, NCSEA U:  it’s origins, it’s purpose, and its significance.  Find out about the 2023 NCSEA-U at the Leadership Symposium – the dates, the curriculum and the instructors.  Learn how to apply, and when applications are due.  Listen as our guests share about their journey within the child support program and with NCSEA U, and even learn something personal about each!

 

Check out the NCSEA website for more information:  https://www.ncsea.org/ncsea-u/

 

Today’s podcast comes to you from Shoreline, Washington; Sacramento, California; and Charlottesville, Virginia.  Mariellen Keely (VA Division of Child Support) hosts a discussion about the Section 1115 grants for the Intergovernmental Case Processing Innovation project which was awarded by the Federal Office of Child Support Enforcement (OCSE).  She is joined by Alexis Ramirez (California Department of Child Support Services) and Tom Atkinson Washington Division of Child Support).  They discuss what drew them into this federal demonstration grant, what were there favorite things about the project, and what their state implemented based on what they learned.  They also talk about if they did their own evaluation, or involved a vendor as part of the project.  Bonus:  hear who is the father of a wonderful three-year old! 

Coming to you on location from Virginia and California, join Emily Jernigan (California Department of Child Support Services) as she hosts Barbara Lacina Director, Virginia Child Support Enforcement) and David Kilgore (Director, California Department of Child Support Services).   They have a conversation focused on the National Child Support Market Research Survey that was recently launched.   Hear some of the preliminary findings that were discussed at the February 2023 NCSEA Policy Forum in Washington DC, and some thoughts about how to turn the trends around as they explore how the child support program will look in the future.   Listen as they discuss barriers to delivering services, shifting from mandated referrals to “selling” the child support product, and what has to change with the program’s current philosophies. 

This episode comes to you on location from Maryland and Alaska.  Tim Lightner (CGI) hosts today’s program where we welcome someone directly involved in the shaping of the child support program as it exists today, and who can speak to the history and progression of the program.  That person is none other than Vernon Drew.  Listen as they have a conversation about how the child support program came about, including some milestones, and how they impacted and influenced the child support program.  Vernon addresses topics including mandatory building blocks, automation, program management, tangible benefits to a strong child support community, and the value of partnerships.  Hear Vernon also share about how he got his start in child support, and his own journey in the program. 

Coming to you from Michigan, Kansas, Ohio and Illinois, join co-hosts Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Franklin County, OH Child Support) as they host Erin Frish (Michigan IV-D Director) and Monica Evans-Lombe (NCSEA Interim Executive Director). Hear from Erin and Monica as they share about themselves and their roles with NCSEA, and as they discuss the 2023 NCSEA awards nominations and scholarship applications. Learn what these are, what they include, who can submit and apply. Listen as they also discuss the approaching timelines and deadlines, and what to remember to include with your award nomination or scholarship application. Don’t Be Shy. Apply!

Coming to you from Ohio, Colorado and Alaska, On Location is hosted  today by Tim Lightner (CGI) and Michael Hayes (the Federal Office of  Child Support Enforcement).  They welcome three peer educators from the  Ohio No Kidding program:  Jazmin, Kyle and Chevy.  They talk about what is the No Kidding program, and the federal demonstration project that it is  a part of.  Jazmin, Kyle and Chevy talk about key elements of responsible parenting, and what got them interested  in the No Kidding program.  They also have a conversation about their own experiences as young parents, and what they hope that every teen  would learn from their presentations.  Hear also, what they want for child support professionals to know about young parents that may need help with establishing paternity and child  support.

This episode of On Location comes to you from Virginia, Illinois, California and Alaska.  Join co-hosts Pat O’Donnell (YoungWilliams) and Tim Lightner (CGI Technologies and Solutions, Inc.) as they introduce a  first  in a series focused on engaging with one of the child support program’s important contributors:  employers.  Their guests today are Corri Flores (Director–Government Affairs Wage Garnishments, Compliance & Shared Services for ADP) and Sherri Grigsby (Deputy  Director of the Division of Federal Systems, with the Federal Office of Child Support Enforcement).  They have a conversation  to help sort out  and understand employers’ roles with the child support program.  They  discuss the history of the child support program  in the United States, who it touches and who it helps.  And they round  out their discussion with the “how’s” and “why’s” of employer  responsibilities for assisting with the child support program.  If you  are an employer, this discussion is tailored for you!   You can also find out more information from the conversation on the OCSE website:  https://www.acf.hhs.gov/css/employers.

Today’s edition comes to you on location from California and Illinois.  Co-hosts Pat O’Donnell (Vice President of Payment Processing for YoungWilliams) and Emily Jernigan (Regional Administrator for the CA Department of Child Support Services) host Mary Lawrence Jones (President and CEO of LTJ Executive Consulting).  They bring you another episode in a series focused on honing and enhancing professional development skills.  They have a conversation on active listening and the positive impact this skillset can have for child support professionals – for both speakers and listeners.

This week's episode comes to you from Leesville, Louisiana and  Charlottesville, Virginia.  Mariellen Keely (Virginia Child Support)  hosts a conversation with Robbie Endris (Conduent).  Listen as they chat  about Robbie's career that has spanned 30-plus years, and maybe learn a  little bit for ourselves about how to navigate our own child support  careers.  Hear what got her interested in the child support program,  taking opportunities, and the roles that she has held.  Listen as Robbie  shares her stories.

On Location brings you a conversation with representatives of the NCSEA 2025 Innovative Partnership and Collaboration Award.  Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services talk with Rhonda Evans and Kate Goudy of Iowa State University who describe the ADMYRE Program they have developed in collaboration with the State of Iowa Child Support Program. The ADMYRE Program (Advocating for My Relationships) is a teen dating violence awareness program that addresses the critical issue of dating violence through immersive storytelling simulations and a hands-on debrief. This innovative program educates middle school, high school and college students, identifying healthy relationship attributes in a way that resonates with them and is impactful long after their participation has concluded.  Congratulations to the ADMYRE Program Team!

On Location comes to you from New York,  Wisconsin, Illinois, and Alaska.  Tim Lightner (Alaska Child Support) and Pat O’Donnell (YoungWilliams) co-host today’s episode.  They welcome  Margo Bean (Deloitte) and Connie Chesnik (Administrator of the Division  of Family and Economic Security in the Wisconsin Dept. of Children and  Families), co-chairs of the 2023 NCSEA Policy Forum.  They have a  conversation about being tasked with this opportunity,  this year’s conference theme, and the benefits of attending the Policy Forum.  They also give some teasers of what to expect this year, who will be attending from The Hill, and what are the “don’t miss” events.   For those traveling to D.C., they also give  some suggestions of what to see while in the area, and they share some  of their favorite restaurants.

On today's show, Tim Lightner is joined by co-hosts Brandi Gallebo, Diane Potts and Jim Fleming.  Together they have a conversation with NCSEA's Executive Director, Ann Marie Ruskin on the eve of her retirement after her outstanding service to NCSEA.  She reflects on how she came to NCSEA in the beginning.  She shares with us her reflections on the organization and the people she's worked with over the many years.  Her service is certainly appreciated, and she will certainly by missed.

Today’s program comes to you from five states:  North Carolina, New  York, Oklahoma, Virginia, and Ohio. Mariellen Keely (Virginia Child  Support) and Brandi Gallebo (Ohio Child Support) co-host this week's  episode  of On Location.  They have the pleasure of meeting three of the Project  Directors for the new SAVES grant.  This federal demonstration grant  was awarded in September 2022 to child support programs in 12 states and  one tribe to support domestic violence survivors  who need child support services but are unable to access them.  Taylor  Ashe (Virginia Child Support), Susanne Dolin (New York Child Support)  and Jogeina Tharp (Oklahoma Child Support) share their hopes and  concerns for their exciting five-year projects.

Covering the map today, on location from  Ohio, Illinois, North Dakota, and Alaska, today’s program marks a  milestone:   the 100th Episode of NCSEA On Location.  Tim Lightner,  (Alaska  Child Support Services Division) hosts Pat O’Donnell (Vice President of  Payment Processing at YoungWilliams), Joe Mamlin (Sr. Associate with  Grays Peak Strategies) and Jim Fleming (NCSEA President, and Director of  the Child Support Section of the North Dakota  Department of Health and Human Services).  They talk about On  Location:  its beginnings, its contributions, its production, and their  vision.  Listen as they share their stories and invite you to be a guest  on the podcast.

Today’s  edition comes to you from four different time zones:  California,  Michigan, Minnesota, and Alaska.  Tim Lightner (Alaska Child Support  Services Division) hosts an engaging conversation about the National Child Support Market Research Survey.  He hosts guests Nicole Darracq (Assistant Director, Office of Communication and  Public Affairs for California Child Support Services); Amy Lindholm  (Management Analyst, MPA, Michigan Supreme Court.  State Court Administrative Office, Friend of the Court Bureau) and  Bruce Erickson (Policy and Communications Coordinator, for the Minnesota  Child Support Division).  Listen as they discuss the collaborative effort of the National Child Support Market Research Survey, including how it was formed, developed, and launched.  They  share what data they are most wanting to learn, as well as where it will  go from here.

For  more information, please read Nicole Darracq's article on the National Child Support Market Research Survey in the November 2022 Edition of the NCSEA CSQ, :  https://www.ncsea.org/wp-content/uploads/2022/12/National-Child-Support-Market-Research-Survey-Launched.pdf

Today’s episode of On Location comes to you from California, Illinois, and Texas. Pat O’Donnell of YoungWilliams hosts a discussion with Corri Flores, Director–Government Affairs Wage Garnishments Compliance & Shared Services with ADP and Charles Smith, President and CEO of Charles R. Smith Consulting, LLC. Corri and Charles are the Co-Chairs of the NCSEA Membership Committee for the 2022-2023 program year. Join us for a lively and informative discussion highlighting all the benefits NCSEA offers to its members and potential members. Learn how NCSEA membership can make a difference for you and your organization and can enhance your career as a child support professional. Listen to learn more!

On Location is pleased to bring you the final “spotlight” podcast of 2022.  We come to you today from Massachusetts, Ohio, and Illinois.  In this podcast, Pat O’Donnell of YoungWilliams  and Brandi Gallebo of Franklin County Child Support Enforcement Agency co-host a conversation spotlighting the Commonwealth of Massachusetts Department of Revenue Child Support Team, the NCSEA 2022 Program Awareness Awardee.  Michelle Cristello, Deputy Commissioner and IV-D Director, and Chris Breen, Business Operations Manager are our guests today.  Michelle and Chris discuss the Virtual Customer Service Counter project and its positive impact for program participants, Massachusetts child support team members and other  partner organizations.  Seamlessly delivering virtual child support services is now the “new normal” for the Massachusetts child support team.  Listen to learn more!

Each year, On Location features “spotlight”  interviews with individuals or program teams who have made significant  contributions to the child support program.  We come to you today from  California, Ohio, and Illinois.  In this podcast, Pat O’Donnell of  YoungWilliams and Brandi Gallebo of Franklin County Child Support  Enforcement Agency co-host a conversation spotlighting the Contra Costa  County, California Department of Child Support Services  partnership, and collaboration with the East Bay Rubicon Mission  initiative.  Rick Alcantar and Lori Cruz, representing the Contra Costa  County, California Department of Child Support Services are our guests  today.  Rick and Lori discuss how this partnership  promotes the economic and social well-being of children, families, and  communities to break the cycle of generational poverty.  Partnering with  community organizations is a powerful way to extend the reach and  impact of child support programs while providing  real benefits to families.  Listen to learn more!

Today’s episode comes to you from  California, New York, and Tennessee.  Veronica Riley (Assistant  Director, San Joaquin County Department of Child Support Services) hosts  former Federal  Office of Child Support Enforcement Commissioners, Margot Bean  (Managing Director for Deloitte Consulting) and Scott Lekan (Director of  Business Development for GreenCourt Legal Technologies LLC).  Listen as  they give a behind-the-scenes look at what it’s  like to become the Commissioner, and the inter-workings of OCSE.  Hear  an engaging conversation as they talk about everything you wanted to  know about the former child support commissioners but were too afraid to  ask!

Each year, On Location features “spotlight”  interviews with individuals or program teams who have made significant  contributions to the child support program.  We come to you today from  California, Ohio, and Illinois.  In this podcast, Pat O’Donnell of  YoungWilliams and Brandi Gallebo of Franklin County Child Support  Enforcement Agency co-host a conversation with the NCSEA 2022 Emerging  Leader, Alexis Ramirez.  Everyone embarks on a varied  path to reach their current role and Alexis is no exception.  The  experiences and knowledge that he has gained in his career to date have  enabled him to implement workflow automation tools, making the child  support program more approachable for program participants  as well as improve information used by the child support program team.   He believes that every opinion has value and should be heard and  understands sometimes the leader must “break the tie”.  Listen to learn  more!

Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services  continue to  highlight the NCSEA awardees, Antolette Vinson.

Antolette Vinson, Child Support Specialist Supervisor, Division of Child Support Services, Georgia Department of Human Services, is the NCSEA 2025 Emerging Leader Awardee.  Having assumed supervisory responsibilities 2 years ago, Antolette describes her leadership style, what she has learned, what has surprised her and how her work and that of her team positively impact Georgia families every day.  Her initiatives with the Chatham County Jail and other community outreach activities help deliver services to parents “where they are”.  Her energy and enthusiasm are infectious.  Listen to learn more.

On Location comes to you today from Anchorage, Alaska and Juneau, Alaska by way of Bend, Oregon.  Tim Lightner (Alaska CSSD) hosts Janae Franklet, Tribal Child Support Manager for the Central Council of the Tlingit and Haida Indian Tribes of Alaska (CCTHITA).  Listen as Janae shares how she started her career with child support, and as she talks about the Tlingit-Haida Tribal program in Alaska:  who it serves, its successes, growth, and goals for the future.  Janae also discusses CCTHITA’s participation with NCSEA, and her involvement with volunteering on the NCSEA Communications Committee this year.

Each year, On Location features “spotlight”  interviews with individuals or program teams who have made significant  contributions to the child support program.  We come to you today from  Wisconsin, Ohio, and Illinois.  In this podcast, Pat O’Donnell of  YoungWilliams and Brandi Gallebo of Franklin County Child Support  Enforcement Agency, co-host a conversation with the NCSEA 2022  Outstanding Leader awardee, Maria Lasecki.  Maria shares her  career journey which we’re sure you’ll find to be most interesting, as  well as her thoughts on servant leadership, and how the peer mentoring  program has provided significant benefits to child support program  participants.  This podcast will motivate and inspire.

Coming to you from Massachusetts, Ohio and  Illinois, Pat O’Donnell of YoungWilliams and Ann Durkin, Program  Administrator, Stark County Job & Family Services – Child Support  co-host the  latest On Location podcast dedicated to professional development.   Mentoring is often discussed as an important component in a person’s  career journey.  Today, two renowned experts in mentoring share their  perspectives on mentoring, why it is so critical,  what works/doesn’t and share examples of how mentoring truly does have  the power to change lives.  We are joined by Frank Boegemann, Training  Manager of the Commonwealth of Massachusetts Department of Revenue and  Valarie Nash, Deputy Executive Director, Human  Resources & Support Services for Summit County (Ohio) Children’s  Services. No matter where you are in your career, mentoring makes a real  difference … listen to learn more.