NBDA: Bicycle Retail Radio – Details, episodes & analysis

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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It's signage day on our Friday Flex. Listen in as Ryan and Heather tackle tips and problems for our retailers.

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This episode sponsored by Bike Rent Manager.

The NBDA is holding quarterly forum style meetings on Retailer & Supplier Best Practices.

The NBDA wishes to unite industry experts in a panel discussion to circulate best practices to align the industry. During the meeting, the NBDA organized panel talks through an agenda on various topics. 

Topics addressed:

• Supplier Health - inventory, dealer programs, sales channels, advertising, retailer relations
• Retailer Health- cash flow, operational expense, cost of doing business, vendor relations, sales training 
• D2C & E Commerce 
• Human Resources
• Ridership Numbers
• Marketing Cycling in General 
• Change in Consumer Spending Habits

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This episode’s guest is Ryan Atkinson. Ryan is President and Co-Owner of SmartEtailing now Workstand. Ryan has joined us today to share more about Workstand, and offer some inside tips to position yourself best for the dynamic times ahead.

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This episode of The Friday Retailer Flex, Heather Mason NBDA President talks about shifting sales focus.

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This episode’s guest is Brennan Marquez. Brennan isa 29-year veteran of the industry, with a career that spans many different roles like Technician, Service Writer, Rider Care Rep, Technical Writer, and Store Manager.

Over the last 15 years, he was part of the Retailer Education Department of Specialized Bicycle Components (SBCU) where he built the first technician-facing curriculum and coached and trained retailers through the Retail Excellence and Rider-First Retail programs. He now operates Specialty Retail Consultancy, a bicycle retail specific consult company and is a familiar face on some of our Continuing Education classes.

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NBDA President Heather Mason helps highlight how to use social media for your business.

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This episode’s guest is Justyna Frank, owner of Cosmic Bikes in Chicago. Recently featured in BRAIN, in an article about suppliers and retailers working together for mutual benefit. We cover relationships with vendors, the retailer value add to customers, DTC sales, and several areas on how we can work in unison for added benefit.

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Our newest edition to Bicycle Retail Radio, the Technician Flex is an ongoing podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.

Topics covered in each episode will vary and could include

• Service dept operations 101
• Continuing education – who, what, when, where, why
• Proactive vs reactive service

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.com

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include e-bikes, bike lanes, inflation and more.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

Support the show