Explore every episode of the podcast Modern Healthcare's Healthcare Insider Podcast

Aging infrastructure, deferred maintenance and poorly coordinated capital projects can create bottlenecks that affect everything from patient flow to an organization's ability to grow. Yet building something new isn't always the answer.

In this Healthcare Insider podcast, Gordian's Mark Kenneday shares his best advice for being more strategic with facility planning. Drawing on 40 years in healthcare facilities leadership, Kenneday explains:

• Ways addressing a bottleneck in one department can simply move the problem downstream
• How leaders can better connect capital planning to service-line strategy
• Why deferred maintenance should be viewed through the lens of operational risk—not just facility condition

Kenneday also shares a striking example from his own career: a $2 million flood-mitigation investment that helped keep one Texas hospital operational when Tropical Storm Allison struck just 13 days after the project went into use.

Listen to learn how healthcare leaders can better prioritize facility investments, protect continuity of care and get more value from the buildings they already have.

The No Surprises Act's independent dispute resolution process has become a costly and complex operational challenge, and the arbitration win rate tells only part of the story.

For health plans, the bigger question may be what happens before a dispute ever reaches a final determination. As IDR requirements evolve, documentation, eligibility decisions and day-to-day workflows can have significant implications for how efficiently disputes move through the process.

In this episode of Healthcare Insider, host Sarah Loeffler talks with Maisie Weir, VP of Strategic Solutions at Zelis, about what payers should be watching as the IDR landscape changes and ways reducing administrative friction could benefit both sides of the payer-provider relationship. They'll also discuss implications of new Zelis-commissioned research.

Listen to hear what a more effective approach to IDR could look like and where technology, process improvements and human expertise fit into the equation.

In this episode of Healthcare Insider with Modern Healthcare's Content Studio, host Sarah Loeffler speaks with August Boehnlein of Midmark Corporation about the latest accessibility requirements hitting ambulatory care organizations, what healthcare leaders should know about compliance with the 2017 U.S. Access Board standards and 2024 updates, and how providers can prepare for enforcement.

You'll learn:

• Why accessibility is becoming a strategic priority in ambulatory care
• The key requirements of the U.S. Access Board's medical diagnostic equipment standards
• What 2024's updates mean for equipment purchasing and future compliance
• How organizations can assess current equipment and build a practical compliance roadmap
• Why improving accessibility can enhance both regulatory readiness and the patient experience

As accessibility standards continue to evolve, healthcare organizations have an opportunity to plan ahead, improve care delivery and make informed investments that support both compliance and patient-centered care.

Military and veterans' health systems operate in some of the most complex, high-demand environments in healthcare. Their experience managing limited resources, coordinating care across large populations and adopting new technologies offers valuable lessons for health systems nationwide.

In this episode of Healthcare Insider, Modern Healthcare Content Studio host Shannon Mortland speaks with Lt. Gen. (Ret.) Telita Crosland, MD, MPH, MS, former director of the Defense Health Agency, and The Honorable David J. Shulkin, MD, former U.S. Secretary of Veterans Affairs.

The conversation explores how government-driven innovation, operational discipline and emerging care models can help healthcare leaders improve access, strengthen coordination and address challenges such as fragmented care and delayed diagnosis.

Value-based care continues to evolve as healthcare organizations balance new policy priorities, growing technology capabilities and the realities of delivering coordinated, patient-centered care.

In this episode of Healthcare Insider, host Shannon Mortland sits down with Dan Brillman, deputy administrator at the Centers for Medicare & Medicaid Services (CMS) and director of the Center for Medicaid & CHIP Services (CMCS), and Dr. Rob Bessler, CEO of Honest Health, for a timely discussion on what's driving the next generation of value-based care.

Drawing on experience from both the public and private sectors, Brillman and Bessler explore how CMS is shaping policies that support coordinated care, the role of technology and data connectivity in improving outcomes, and the practical challenges health systems and physicians face as they transition to increasingly sophisticated value-based care models.

The conversation also examines how organizations can simplify risk for clinicians, invest strategically in infrastructure and prepare for the future of healthcare transformation.

In this episode of Healthcare Insider, Sarah Loeffler, host with Modern Healthcare's Content Studio, speaks with Yusuf Qasim, President of Payments Optimization at Zelis, about how health plans can strengthen payment security without sacrificing speed. Drawing on insights from one of the nation's largest payer and provider payment networks, the conversation explores why traditional fraud strategies are no longer enough and what leading organizations are doing differently.

• Why fraud prevention must extend beyond claims integrity into the payment lifecycle.
• How fraudsters exploit gaps between claims review and payment execution.
• The role of real-time intelligence, provider validation and network-wide data in identifying payment risk.
• How health plans can accelerate digital payments while maintaining strong security controls.
• Practical strategies for building a more proactive, scalable approach to payment integrity.

Breakthroughs in cancer care often begin long before a therapy reaches patients. Foundational research into disease biology, cellular mechanisms and immune system function continues to drive innovations that are transforming how cancer is understood and treated.

In this episode of Healthcare Insider, Shannon Mortland sits down with Dr. Siddharth Balachandran, PhD, of Temple Health's Fox Chase Cancer Center, to discuss the scientific discoveries helping fuel the future of cancer immunotherapy.

The conversation explores how research into influenza viruses and cell death pathways contributed to advances in immunology, why foundational science remains critical to clinical innovation, and how today's laboratory discoveries are informing tomorrow's cancer treatments.

• How foundational research helps drive breakthroughs in cancer care
• The connection between influenza research and advances in immunology
• Why basic science remains essential to developing new therapies
• How immune system discoveries are influencing cancer immunotherapy
• The role of translational research in bringing innovations from the lab to patients
• What emerging research may mean for the future of cancer treatment and clinical trials

Hospitals are under pressure to maintain safe, efficient care environments while managing rising operating costs, aging infrastructure and limited capital budgets.

In this episode of Healthcare Insider, Christy Fetsch and Michael Pickard of Trane discuss how healthcare leaders can rethink deferred maintenance, evaluate the hidden cost of inaction and structure facility investments in more predictable, budget-friendly ways.

The conversation explores how aging building systems can affect patient care, why emergency repairs often cost more than planned modernization, and how aligning facilities, finance and clinical leaders can help organizations move from reactive spending to strategic infrastructure planning.

What You'll Learn

• How deferred maintenance can disrupt clinical operations and patient environments
• Why aging infrastructure may affect lending, bond ratings and long-term financial risk
• How flexible financing can help turn large capital projects into predictable payments
• Ways to align facility upgrades with patient care, safety, resilience and operating performance

What does the future of lung transplantation look like?

In this new podcast episode, Dr. Rachel Ann Criner of Temple Health explores how one of the nation's leading transplant programs is advancing pulmonary care through innovation, operational excellence and research-driven treatment strategies.

The conversation examines how Temple Health is expanding transplant eligibility, integrating clinical research into patient care and supporting increasingly complex patient populations through coordinated multidisciplinary care.

Listeners will hear insights on:

• Advances in lung transplant technology and donor organ innovation
• How leading programs are redefining transplant candidacy
• The role of coordinated care and remote monitoring in improving outcomes
• Why clinical trials and targeted therapies are reshaping pulmonary medicine

Tune in to learn how Temple Health is helping redefine what's possible in complex pulmonary and transplant care.

Health systems are under increasing pressure to detect cancer earlier and deliver more personalized care, but scaling those capabilities across a large organization remains a complex challenge.

In this episode, leaders from AdventHealth share how they are addressing that challenge through their Genomics Risk Assessment for Cancer and Early Detection (GRACE) program, an initiative designed to identify high-risk patients earlier and guide them into appropriate care pathways.

Dr. Wesley Walker, vice president of genomics and precision health, and Dr. Clark Rogers, medical director of the GRACE program, explain how the model integrates risk assessment seamlessly into routine clinical workflows. They also share how health systems can successfully implement a similar program at their own organization.

Chronic disease management is growing more complex as new therapies reshape the treatment landscape.

In this episode, Dr. Michelle Gourdine, senior vice president of CVS Health and chief medical officer of CVS Caremark, discusses how pharmacy leaders are balancing access to innovative treatments with long-term affordability and clinical outcomes.

As more options emerge for conditions such as diabetes and heart disease, Gourdine outlines how evidence-based benefit design can help improve access while managing cost.

She also explores the role of coordinated pharmacy support in improving medication adherence.

Lung transplantation is often associated with surgical expertise, but expanding access depends just as much on the systems behind donor identification, evaluation and transport.

Daniel Remer, transplant procurement manager at Temple University Hospital, explains why procurement serves as the operational engine of a transplant program and why strong systems are essential to helping more patients reach transplant.

Remer also shares how donor evaluation has evolved over the past decade and how technologies such as ex vivo lung perfusion and portable organ preservation systems are allowing transplant teams to safely consider lungs that may once have been declined.

Healthcare mergers and acquisitions often focus on financial alignment and clinical integration, but physical infrastructure can play an equally critical role in long-term success.

Christy Fetsch, healthcare vertical market strategy leader at Trane, shares why building systems and facility performance are frequently overlooked during M&A and how that oversight can introduce unexpected risks.

Drawing on her experience advising health systems, Fetsch explains how infrastructure assessments can reveal hidden capital needs. She also outlines how these challenges can influence integration timelines and overall deal value.

Additionally, the conversation offers strategies for aligning building systems across newly combined organizations, while highlighting opportunities to improve energy efficiency, advance sustainability goals and modernize facility operations.

Ambient AI has quickly moved from buzzword to bedside.

In this new Healthcare Insider Podcast, Simon Kos, chief medical officer of Heidi, shares why he believes this moment represents a true turning point for clinicians.

Unlike past top-down digital initiatives, ambient voice technology "returns time and attention back into their clinical workflow and frees them up for what they want to do, which is spend time and attention with their patients," he says.

Kos explains why the ambient scribe is just the beginning — and how the next wave of AI care partners will address cognitive burden, regulatory demands and global scalability. He also outlines what health systems should measure during pilots, from activation and adoption rates to clinician and patient satisfaction.

To learn more about Heidi's AI care partner and its approach to expanding healthcare capacity, visit heidihealth.com.

AI is poised to support value-based care by improving outcomes, reducing administrative burden and helping clinicians focus on what matters most: patient care.

In this episode, Dr. Rob Bessler, CEO of Honest Health, and Seema Verma, Executive Vice President and General Manager at Oracle, explore how AI can be applied responsibly and effectively to advance healthcare transformation.

Tune in for expert insights on:

• How AI is reducing administrative burden and helping clinicians focus on care
• What health systems should consider when evaluating AI solutions
• Guiding principles for making smart, sustainable AI investments

Hospitals are under mounting financial pressure while also navigating a complex shift toward value-based care.

In this episode, Dr. Rob Bessler, CEO of Honest Health, and Rick Pollack, CEO of the American Hospital Association, examine the critical decisions health systems face today and the long-term strategies needed for success tomorrow.

Tune in for a timely discussion on:

• Strategic considerations for internal development vs. external partnerships
• What "success" in value-based care could look like a decade from now
• Practical guidance for CEOs planning for long-term transformation

The transition from hospital to home is one of the most critical—and complex—points in a patient's care journey. As demand for home-based and post-acute services grows, healthcare organizations face mounting pressure to coordinate across settings, reduce readmissions and deliver better outcomes at lower cost.

In this episode of Healthcare Insider, Kirk Allen, CEO of OneHome, shares strategies for advancing value-based care models in the post-acute space. He discusses what's needed to align financial incentives, improve data integration and strengthen partnerships between payers and providers to drive sustainable change.

Listeners will gain insights on how healthcare leaders can:

• Break down care silos and strengthen continuity across post-acute settings
• Align incentives around quality and outcomes rather than volume
• Use data and technology to identify high-risk patients and intervene earlier

Healthcare facilities are under growing pressure to balance safety, sustainability, patient experience and budgets —all while meeting rising expectations for smarter, more flexible care environments.

In this episode, Jennifer Michalski, Business Development Manager at Construction Specialties, shares how healthcare design priorities are evolving as organizations look to:

• Strengthen infection control through durable, easy-to-clean materials that maintain long-term performance
• Create holistic spaces that support patient comfort, staff workflow and intuitive wayfinding
• Adapt construction strategies for fast-growing care settings such as behavioral health, senior living and children's hospitals
• Align cost efficiency with long-term value without compromising safety or design goals

Tune in to learn how hospitals, health systems and senior living providers are rethinking construction and design to support the next generation of care delivery.

Operating rooms drive both patient care and hospital finances, but they're also a major source of clinical and financial waste. Each day, U.S. ORs generate up to 2,000 tons of waste, with variations in surgical practice adding unnecessary costs.

In this episode, Dr. William Payne, orthopedic spine surgeon and the president of the medical staff at Franciscan Health - Olympia Fields, and Courtney Kleeb, senior director at HealthTrust Performance Group, share strategies to reduce surgical waste, including:

• Defining the biggest drivers of waste in surgery
• Leveraging physician leadership to improve consistency and outcomes
• Using data and analytics to capture savings without compromising care

Tune in to learn how organizations can cut waste in the OR while strengthening outcomes and financial performance.

The No Surprises Act and Good Faith Estimates were designed to protect patients, but they've also created new operational challenges for providers, particularly around patient credits and managing refunds.

In this episode of Healthcare Insider, Jessica Lemoine, AVP and Healthcare Success Manager at Fifth Third Bank, shares her insights on how health systems can navigate these complexities and modernize the patient financial experience.

Listeners will learn:

• How financial transparency rules are increasing patient credits and what that means for providers
• The biggest operational and patient experience challenges in refund management
• Innovative tools and workflows that streamline refunds and improve consumer trust

Tune in to hear how health systems can embrace automation, flexible payment solutions and financial partnerships to create a more seamless and consumer-centric patient payment journey.

Is your organization thinking about revenue cycle management (RCM) the right way?

In this episode of Healthcare Insider, Garett Kreitz, co-president of Med-Metrix, explains how to elevate RCM from a transactional function into a true strategic asset.

Listeners will learn:

• What end-to-end RCM really means in practice
• How providers can uncover hidden EBITDA and strengthen their bottom line
• Real-world strategies Med-Metrix uses to help health systems maximize reimbursement and reduce revenue leakage

Tune in to hear how aligning leadership, technology and execution can transform the revenue cycle into a powerful driver of financial health.

At the intersection of medical innovation and compassionate, community-centered care, Driscoll Children's Hospital has emerged as a national leader in pediatric heart care and health equity.

In this episode of Healthcare Insider, Dr. Stephen M. Langley, medical director and chief of pediatric cardiac surgery at Driscoll Children's Hospital, shares powerful insights into how the hospital is elevating care for complex and underserved pediatric populations across south Texas.

From groundbreaking outcomes in congenital heart surgeries to culturally informed, family-centered care models, Dr. Langley outlines how Driscoll is redefining "best care" for children and what other healthcare leaders can learn from their approach.

Surprise bills and opaque healthcare costs continue to frustrate consumers. Health plans must do more to address these concerns or risk losing members.

In this episode of Healthcare Insider, Jay Deady, president of price optimization at Zelis, joins Modern Healthcare to explore how payers can evolve beyond call centers and generic outreach to offer personalized, transparent billing support.

Learn how new tools and approaches are helping health plans build trust, improve member satisfaction and reduce financial stress—one interaction at a time.

The payment process in healthcare is often slow, fragmented and paper-based, creating frustration for providers and patients, inefficiencies for payers and rising costs across the system.

In this episode of Healthcare Insider, Yusuf Qasim, president of payments optimization at Zelis, shares how digital innovation can meaningfully change the healthcare payment ecosystem.

From reducing friction to improving cash flow, Qasim outlines what it takes to transform outdated systems into streamlined, digital-first operations.

Managing specialty drug inventory is exceedingly complex as pharmacy leaders contend with rising costs, unpredictable demand and labor shortages.

In this episode of Healthcare Insider, Cardinal Health's James Roof, director of strategic distribution services, and Diana Castillo, national consignment executive, share how modern consignment models, combined with innovative RFID technology, can dramatically reduce waste, improve medication accessibility and relieve workflow burdens on pharmacy staff.

The episode also breaks down best practices for evaluating inventory carrying costs, reducing human error and scaling innovative solutions in facilities with space constraints.

Listen now to discover how your organization can adopt a flexible, tech-enabled consignment strategy.

No one is better equipped to support patients than providers. But do health systems have the power required to improve the healthcare system? 

In this episode of Healthcare Insider, Premier Inc. President and CEO Mike Alkire explains why a provider-led model—not one led by payers or legacy tech vendors—is the only viable path forward. He outlines how hospitals can take back control and lead transformation by focusing on high-value partnerships, smarter use of data and AI-driven solutions.

Listen to learn how health systems can:

• Shift power from payers to providers through strategic partnerships
• Leverage data and AI to reduce costs and improve outcomes
• Incentivize innovation to build a more sustainable system

Hospitals today face rising drug costs, workforce shortages, supply chain disruptions and tightening reimbursement, making financial sustainability increasingly difficult to achieve.

In this episode of Healthcare Insider, Cardinal Health's Mike Brown, R.Ph, vice president of managed services, and Michelle Dalton, PharmD, regional director of account management and operations, discuss how a strategic approach to pharmacy management can help hospitals of all sizes reduce costs, optimize operations and unlock new revenue streams.

They also share how one Southeastern health system kept $3 million in clinical savings in one year by transforming pharmacy operations.

Listen to learn how your organization can tap into the pharmacy's full potential to drive financial resilience and growth across your system.

Health plans are under mounting pressure to comply with federal price transparency regulations. But compliance isn't easy due to vast and complex data sets.

In this episode of Healthcare Insider, Heather Cox, president of Insights and Empowerment at Zelis, breaks down the top challenges health plans are facing and offers insightful strategies for achieving compliance.

Cox also explores how transparency requirements can be more than a regulatory requirement, but a catalyst to improve member engagement and experience.

As hospitals prepare for CMS's upcoming Transforming Episode Accountability Model (TEAM), embracing data and analytics will be crucial for success under the mandatory bundled payment program. 

In this episode of Healthcare Insider, we sat down with Scott Driskell, Clinical Director of Medical Device Management, and Kim Wright, Assistant Vice President of Clinical Services—both of HealthTrust Performance Group—to explore how health systems are using data analytics to:

• Prepare for TEAM and future value-based care models
• Drive physician engagement through transparency
• Reduce variation and cost in surgical procedures
• Identify and implement strategies that boost care value

Looking for more insights on navigating value-based care? Register now for the upcoming webinar: Controlling Medical Device Spend in a TEAM, Tariffs and Value-Based Care Environment.

Specialty medication spending is projected to rise sharply through 2026, intensifying pressure on health systems to control costs while improving patient outcomes.

In this episode of Healthcare Insider, Cardinal Health's Mike Brown, vice president of managed services, and Naveen Mansukhani, director of specialty and ambulatory pharmacy solutions, break down the critical role specialty pharmacies play in managing spend, capturing revenue and retaining patients within the care continuum.

They share real-world examples of how hospitals large and small are benefiting from tailored pharmacy models and discuss how to overcome common challenges such as labor shortages, compliance and ongoing accreditation requirements.

Listen to learn how your organization can build a scalable, compliant specialty pharmacy strategy that supports value-based care and long-term success.

As healthcare regulations continue to evolve, organizations must stay ahead of complex compliance requirements to remain competitive and protect patients.

In this episode of Healthcare Insider, Ann Phillips, Senior Director of Regulatory and Standards at PurpleLab, unpacks the current landscape of price transparency rules –including updates to the No Surprises Act and the Transparency in Coverage rule – and what they mean for providers, payers and patients alike.

She dives into the latest regulatory guidance, enforcement challenges and how technology and industry collaboration can bridge data gaps and support compliance.

Listen to learn how your organization can navigate shifting regulations and leverage data to support compliance, inform strategy and improve decision-making.

As healthcare organizations face mounting financial and operational pressures, investing in the right technology is critical to staying competitive.

In this episode of Healthcare Insider, Wes Cronkite, Chief Technology and Innovation Officer at TruBridge, breaks down the "triple threat" of automation in revenue cycle management—reducing costs, accelerating revenue velocity and improving employee satisfaction.

He explores how AI and automation are transforming RCM, and how a strategic approach to innovation can drive faster claim payments and stronger financial health.

Listen to learn how your health system can harness automation to optimize revenue cycle performance without adding complexity.

Robotics and navigation systems have the potential to drastically change how surgical procedures are conducted across the country, offering greater precision, faster recovery times and new possibilities for complex procedures.

As this technology evolves, providers face critical decisions such as how to invest wisely, train staff and integrate robotics into existing surgical workflows.

In this episode, Brent Ford, senior clinical director of medical device management at HealthTrust Performance Group, and Dr. Michael Gallizzi, a leading spine surgeon at the Steadman Clinic, discuss the impact of robotics and navigation systems on healthcare organizations and patient care.

Our featured experts discuss the costs, benefits and challenges hospitals should consider, share success stories from the field, and look ahead to where surgical robotics may go in the future.

When identifying and prioritizing investment opportunities, today's healthcare leaders must balance immediate needs with long-term growth.

In this episode of Healthcare Insider, Mary Jo Williamson, chief administrative officer of Mayo Clinic Laboratories, shares her approach to ensuring teams are equipped to meet future demands while managing risks associated with uncertainty. 

She discusses the challenges of predicting investment outcomes amid an increasingly rapid pace of change in healthcare.

Listen to learn how your health system can make more strategic investment decisions.  

There's plenty of buzz around AI's potential to reshape healthcare, but how are provider organizations actually integrating the technology into operations?

In this episode, David Higginson, executive vice president and chief innovation officer at Phoenix Children's, breaks down the system's AI strategy. From the importance of gathering clinician feedback to embracing the build-versus-buy outlook when appropriate, Higginson offers a look inside how Phoenix Children's is using AI to enhance pediatric care and drive meaningful change.

Phoenix Children's is making a concerted effort to empower its clinical leaders to provide exceptional care by creating a culture that encourages collaboration, transparency and innovation.

In this new podcast, Dr. Jared Muenzer, chief physician executive at Phoenix Children's, shares the strategy behind building strong clinical teams and the positive impact it's having on patients.

Environmental regulations and energy requirements in healthcare are continuously evolving.

Trane's Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how healthcare organizations can stay compliant and invest in future-ready technology while minimizing costs. 

Fifth Third Bank is addressing critical challenges in revenue cycle management following its acquisition of Big Data Healthcare, a technology solutions provider for healthcare payments and remittance.

In this episode of Healthcare Insider, Dee Harding, Chief Product Officer of Fifth Third and Big Data Healthcare, and Connor Craven, Business Analyst, describe how automation is advancing healthcare finance visibility and accuracy. 

Listen to the full episode below. 

Robert Meyer joined Phoenix Children's in 2003 and is credited for the rapid turnaround of the hospital's finances and its successful growth under his leadership.

This year, Phoenix Children's opened a second hospital and plans to open a third next year.

In this new podcast, Meyer shares the strategy for Phoenix Children's including:

• Unique aspects to expansion in the booming Phoenix area
• How the health system is leveraging partnerships
• Big risks that paid off during his career

Healthcare leaders often see utilities as a cost center. But what if they can be a source of savings?

Trane's Christy Fetsch, Healthcare Vertical Market Strategy Leader in North America, joins the podcast to discuss how building upgrades such as automation can help hospitals reduce utility expenses while enhancing patient safety.

Fetch explains that HVAC, which represents about 65% of the utility spend in a hospital, is one area with massive potential for cost savings.

Additionally, she shares how one hospital network realized $4.7 million in energy savings by committing to vital infrastructure updates, ultimately freeing up resources to invest in patient care. 

AdventHealth is redesigning its systems to be more longitudinal, holistic and effective at cultivating patient engagement early in the care journey.

This entails rethinking front-end primary care, as well as care delivered in the home.

David Banks, group CEO of AdventHealth's primary health division and chief strategy officer, goes in-depth about this approach to advancing care delivery through a comprehensive, whole-person lens.

Banks also explains how AdventHealth has engaged its primary care physicians in the transformation.

Limited resources shouldn't stop healthcare organizations from investing in facilities as care demands shift, infrastructure ages and environmental sustainability takes hold.

In this episode of Healthcare Insider, we explore how to balance facility investments with other pressing demands facing healthcare leaders.

Join industry experts Mark Kenneday, director of market strategy and development for healthcare at Gordian, and Charles Clay, director of support and ancillary services at Sutter Health, as they discuss:

• Why prioritizing facility investment is crucial, even with budget constraints
• Strategies to communicate the risk of inaction to financial stakeholders
• Practical advice for balancing ROI and mitigating risk

Many hospitals and health systems have aging infrastructure, which presents challenges as the industry invests in environmental sustainability initiatives.

In order to effectively establish a sustainability program, it's essential for healthcare leaders to critically evaluate their facilities portfolio.

Mark Kenneday, director of market strategy and development for healthcare at Gordian, lays out how to successfully build a sustainability program at healthcare organizations, including key considerations to make when considering facilities investments.

Many health systems are optimizing specialty pharmacy operations as a strategy to improve patient care and drive margin growth. 

In this episode of Healthcare Insider, Cardinal Health's Laura McIntire-Hansel, director of revenue cycle development, and Michael D. Brown, vice president of managed services, explore strategies for navigating complexities in the specialty pharmacy arena, such as getting authorization from insurers or connecting patients with treatment affordability programs.

They discuss a solution, remote claims adjudication, to free up pharmacists' time and improve patient care.

Listen to learn how health systems can better support their specialty pharmacies. 

Workforce shortages remain a top concern for healthcare organizations. In order to meet patient demand, providers need to focus on new and innovative approaches.

Leora Westbrook, president of workforce strategy and optimization at AMN Healthcare, explains the key tenets of a successful and effective workforce management strategy, including the important role of data and predictive modeling.

Westbrook also shares examples from healthcare organizations seeing lower turnover and cost savings with their workforce optimization initiatives.

Amid growing pressure for healthcare organizations to embrace environmental sustainability, addressing emissions directly from facilities is key, with data showing it makes up about 17% of the industry's carbon footprint.

In this new podcast episode, Mark Kenneday, director of market strategy and development for healthcare at Gordian, explains how healthcare organizations can begin their environmental sustainability journey today.

Tune into the podcast where he shares:

• Common misconceptions and barriers to reducing your organization's carbon footprint
• How to assess the feasibility and determine the ROI of starting sustainability projects
• Real-word examples from hospitals and health systems practicing sustainability